Valley Clean Energy Special Board Meeting – January 19, 2023 via video/teleconference
Item 13 – Long-Term Power Portfolio Update
1 yvonnehunterphotography.com
Public Comments
2 To Provide Public Comment on any agenda item please:
➢ E-mail 300 words or less to: [email protected] OR
Join the Public Comment Queue by
➢ “Raising Hand” on Zoom Meeting
OR
➢ Press *9 if joining by phone
Emailed comments received before the item has concluded will be read into the record.
Emailed comments received after the item has concluded but before the end of the meeting will not be read but will be included in the meeting record.
Item X – Short Title and Slide Description [Calibri (Body) 29 font (not bold)] 3 Item 13 – Long-Term Power Portfolio Update: Long-Term Contracts Item X – Short Title and Slide Description [Calibri (Body) 29 font (not bold)] 4 Item 13 – Long-Term Power Portfolio Update: RPS Forecast / PPA Timing Note: If renewable content % is projected to be below requirement, VCE will procure RECs closer to the end of the compliance period.
Item X – Short Title and Slide Description [Calibri (Body) 29 font (not bold)] 5 Item 13 – Long-Term Power Portfolio Update: 2022 Target vs Progress to Date
1) Actual generation for Aquamarine and Putah Creek.
2) Hydro based on PG&E Q1-Q3 deliveries, Q4 forecast.
3) Load includes actuals through October, estimates for November and December.
Original Plan YTD + Forecast
Standard Green Load 728,826 736,434
UltraGreen Load 7,288 7,340
RPS Supply 139,001 18% 134,635 17%
Aquamarine Solar 131,991 134,523
Indian Valley 3,224 -
Putah Creek 3,395 1,112
Resurgence Solar 391 -
Short Term RECs 0
Large Hydro Supply 35,000 5% 54,042 7%
PG&E Allocation 35,000 54,042
Item X – Short Title and Slide Description [Calibri (Body) 29 font (not bold)] 6 Item 13 – Long-Term Power Portfolio Update: Aquamarine Update 1) Generally performing as expected. Not surprising to see curtailment during shoulder months. 2) Curtailed energy is excess energy that grid cannot absorb, typically mid-day. 3) Forecast is based on original generation profile provided by counterparty. 4) * Curtailment data for December pending.
Month Forecast
(MWh)
Delivered
(MWh)
Curtailed
(MWh)
% of Forecast
Delivered
% of Available Energy
Curtailed
1 4,130 6,344 252 154% 4%
2 8,284 7,435 1,799 90% 19%
3 11,614 10,881 951 94% 8%
4 14,098 13,515 854 96% 6%
5 16,130 15,859 808 98% 5%
6 17,000 16,783 22 99% 0%
7 16,276 16,518 291 101% 2%
8 14,664 14,919 0 102% 0%
9 12,100 12,020 139 99% 1%
10 9,371 10,075 36 108% 0%
11 6,209 6,594 183 106% 3%
12 5,094 3,580 * 70% *
Item X – Short Title and Slide Description [Calibri (Body) 29 font (not bold)] 7 Item 13 – Long-Term Power Portfolio Update: Tierra Buena BESS Project size:
- 5MW BESS
(VCE share 2.5MW)
- 6/3/22 COD
Item X – Short Title and Slide Description [Calibri (Body) 29 font (not bold)] 8 Item 13 – Long-Term Power Portfolio Update: Putah Creek Energy Farm Project size:
- 3MW PV + 3MW BESS
- 10/15/22 COD
Item X – Short Title and Slide Description [Calibri (Body) 29 font (not bold)] 9 Item 13 – Long-Term Power Portfolio Update: Resurgence Solar 1 Project size:
- 90 MW PV + 75MW BESS
Projected COD:
- 5/15/23
Item X – Short Title and Slide Description [Calibri (Body) 29 font (not bold)] Item 13 – Long-Term Power Portfolio Update: Willow Springs Solar 3 Project size:
- 72MW PV + 36MW BESS
Projected COD:
- 12/31/23
10 1
Valley Clean Energy Special Board Meeting – January 19, 2023 via video/teleconference
Item 14 – 2022 Year in Review: Customer Experience
Public Comments
12 To Provide Public Comment on any agenda item please:
➢ E-mail 300 words or less to: [email protected] OR
Join the Public Comment Queue by
➢ “Raising Hand” on Zoom Meeting
OR
➢ Press *9 if joining by phone
Emailed comments received before the item has concluded will be read into the record.
Emailed comments received after the item has concluded but before the end of the meeting will not be read but will be included in the meeting record.
Item 14 – 2022 Year in Review: The Customer Experience
2022 Strategy and Priorities
Billing and Customer Care Statistics and Updates
Outreach and Marketing
Programs
2023 Look Ahead
13 Road Map:
Focus: Enhancing and Promoting
VCE’s Community Benefits for a
Better Customer Experience
• Pilot Program Launches
• AgFIT (Agricultural Flexible Irrigation
• Technology)
• Heat Pump
• Electric Vehicle (EV) Rebates
• Continued Website Improvements
• New Rate Option & Billing Presentment
• New Pilot Collaborations with External Stakeholders
14 2022 Strategy and Priorities
Photo: YvonneHunterPhotography.com
Item 14 – 2022 Year in Review: The Customer Experience
5 Photo: YvonneHunterPhotography.com
Item 14 – 2022 Year in Review: The Customer Experience
2022 Year in
Review:
Billing and
Customer
Care Statistics
and Updates
16 Why Customers Contacted VCE
Item 14 – 2022 Year in Review: The Customer Experience
17 How Customers Contacted VCE
Item 14 – 2022 Year in Review: The Customer Experience
18 Opt-outs and Opt-ups
Item 14 – 2022 Year in Review: The Customer Experience
Customer Care Updates
• Developing and Implementing Third Rate
Structure
• Billing Presentment Changes
• UltraGreen Jurisdictions
• Bill Support (CAPP, PIPP, AMP)
• Increasing Awareness of VCE’s Community
Benefits
• EV Rebate
• Heat Pump
• Financial Resources
• Bus Ads
• Communications around Heat Events
19 Photo: YvonneHunterPhotography.com
Item 14 – 2022 Year in Review: The Customer Experience
10 Photo: YvonneHunterPhotography.com
Item 14 – 2022 Year in Review: The Customer Experience
2022 Year in
Review:
Outreach and
Marketing
• Updated Key Documents page to align with CalCCA (statewide) recommendations
• Consistently updated resources for customer rebates, energy efficiency information, and customers having trouble paying their bills • Quarterly Newsletters
• Updated, translated Interactive Energy Efficiency program page • Continued to expand Spanish pages and resources
• New pages to support program launches
21 Website: a Critical Tool for Communication, Education and Customer Resources
Item 14 – 2022 Year in Review: The Customer Experience
Website Analytics: Page Views & Engagement
22 EV Rebates
Item 14 – 2022 Year in Review: The Customer Experience
Website Analytics: Page Views
23 Item 14 – 2022 Year in Review: The Customer Experience Ranking Top Landing Pages Views Users Views Per User
1 Home – Valley Clean Energy 12,810 6,534 1.96
2 Board Meetings and Agendas 1,898 673 2.82
3 Opt Out 1,729 1,199 1.44
4 RFPs / RFOs 1,674 860 1.95
5 Residential 1,604 1,065 1.51
6 Our Leadership 1,231 911 1.35
7 Understanding Your Bill 1,220 973 1.25
8 Staff 1,132 785 1.44
9 Interactive Bill 1,091 776 1.41
10 Key Documents 956 468 2.04
Events: average of 1-2 per month, including Farmer’s
Markets, EV Events, Community Festivals
Partnering with Stakeholders to spread the word on
programs
Bus Ads with Community Benefit Emphasis
Customer inquiries: rapid, tailored responses with
emphasis on authenticity and engagement
24 Outreach: Meeting Our Customers Where They Are
Photo: YvonneHunterPhotography.com
Item 14 – 2022 Year in Review: The Customer Experience
15 Photo: YvonneHunterPhotography.com
Item 14 – 2022 Year in Review: The Customer Experience
2022 Year in
Review:
Programs
• Pilot Program Launches
• AgFIT
• Heat Pump
• EV Rebates
• Continuation of Ongoing Programs
• OhmConnect
• Electrify Yolo (SACOG Grant) for EV Chargers
• Educational Programs: Energy Efficiency
Graphic, EV Information
26 2022: A Banner Year for VCE Programs
Item 14 – 2022 Year in Review: The Customer Experience
17 Photo: YvonneHunterPhotography.com
Item 14 – 2022 Year in Review: The Customer Experience
2022 Year in
Review: 2023
Look Ahead
• Strategy and Priorities
• Continue to successfully implement Strategic Plan initiatives related to the customer experience
• Continued emphasis on VCE’s community benefits and customer satisfaction • New, innovative collateral development and approaches • Social media growth
• Programs
• Continue programs in progress: OhmConnect, Educational programs • Conclude Electrify Yolo (SACOG Grant) for EV Chargers • Second phase of Heat Pump, EV Rebates and AgFIT Pilots • Planned partnerships on new programs: ERRO, Workforce Development, VGI, Dynamic Pricing
• Explore additional new programs and publicizing existing funding (e.g. IRA) 28 2023 Look Ahead
Item 14 – 2022 Year in Review: The Customer Experience
29 We accomplished a lot in
2022. Thank you for your
continued support!
Item 14 – 2022 Year in Review: The Customer Experience