Chino City Council
January 4, 2022

NOTICE AND CALL OF SPECIAL MEETING

JOINT MEETING OF THE CHINO CITY COUNCIL/SUCCESSOR AGENCY TO THE REDEVELOPMENT AGENCY

AND CHINO COMMUNITY SERVICES COMMISSION
Notice is hereby given that a special joint meeting of the Chino City Counci l / Successor Agency to the Redevelopment Agency and Chino Community Services Commission will be held on Tuesday January 4, 2022 at 5:00 p.m. in the Chino City Council Chambers located at 13220 Central Avenue, Chino, CA 91710 for the p urpose of discussing the Parks and Facilities Master Plan Final Update.

Robert Martinez, Chairperson

Those persons wishing to speak on any item included on the agenda, or on any matter within the subject matter jurisdiction of the City Council, are invited to fill out an d submit to the City Clerk a “Request to Speak” form (name and address optional) which is available at the entrance to th e Chino City Council Chambers. Members of the public may submit electronic inquiries or comments by submitting emails to [email protected] .

In compliance with the Americ ans with Disabilities Act, if you require a reasonable accommodation to participate in this meeting, please contact the City Clerk’s Office (909) 334-3306, at least 48 hours prior to the advertised starting time of the meeting. Additionally, if you require an accommodation to participate via GoToWe binar, please dial 711 for the California Relay Service.

Any documents produced by the City and distributed to a majority of the City Council Members regarding any item on this agenda will be made available in the City Clerk’s Office during normal business hours at City Hall located at 13220 Central Avenue, Chino. In addition, such documents will be posted on the City’s website at www.cityofchino.org.

CHINO CITY COUNCIL

SUCCESSOR AGENCY TO THE REDEVELOPMENT AGENCY

CHINO COMMUNITY SERVICES COMMISSION

PARKS AND FACILITIES MASTER PLAN UPDATE

CHINO CITY COUNCIL CHAMBERS
13220 CENTRAL AVENUE
CHINO, CA 91710
TUESDAY, JANUARY 4, 2022
5:00 P.M.

AGENDA

ROLL CALL – CITY COUNCIL
Mayor Eunice M. Ulloa, Mayor Pro Tem Marc Lucio, Council Member s Karen C. Com stock, Christopher Flores, and Walt Pocock.

ROLL CALL – COMMUNITY SERVICES COMMISSION
Chairperson Robert Martinez, Vice Chairperson Linda Takeuchi, Members Jamie Harwood, Neal Jerry, Gregory Marquez, Julissa Montenegro-Olivas, and Brenda Strong.

FLAG SALUTE

CHINO CITY COUNCIL
JANUARY 4, 2022 2

PUBLIC COMMUNICATIONS
This is the time and place for the general public to address the City C ouncil and Community Services Commission about subjects that do not appear elsewhere on the agenda. Due to Council policy an d Brown Act requirements , action will not be taken on any issues not on the agenda. Ordinance No. 97-08 (Chino Municipal Code Section 2.04.090) limits speakers to no more than five (5) minut es in whic h to address the Council and Community Services Commission.

NEW BUSINESS

1. Parks and Facilit ies Master Pl an Final Update. Receive the final update from the City's consultant, Pros Consulting Inc., regarding the Parks and Facilities Master Plan.

Presentation by: Linda Reich, Director of Community Services.

RECOMMENDATION: Receive a final update from the City's consult ant, Pros Consulting Inc., regarding the Parks and Facilities Master Plan.

ADJOURN
The next Regular Meeting of the City Council will be held on Tuesday, January 4, 2022 at 7:00 p.m. in these Council Chambers.

The next Regular Meeting of the Community Services Commission will be held on Monday, January 24, 2022 at 7:00 p.m. in the Council Chambers.

I, Angela Robles, City Clerk of the City of Chino, hereby declare that on December 30, 2021 this agenda was posted on the south window of Chino City Hall and this agenda together with all of the agenda reports and related documents were posted on the City’s website at www.cityofchino.org by myself or under my direction.

Revenue: Expenditure:

Transfer In: Transfer Out:

M E M O R A N D U M

CITY OF CHINO

COMMUNITY SERVICES DEPARTMENT

COUNCIL MEETING DATE: JANUARY 4, 2022

TO: MATTHEW C. BALLANTYNE, CITY MANAGER

FROM: LINDA REICH, DIRECTOR OF COMMUNITY SERVICES

SUBJECT: PARKS AND FACILITIES MASTER PLAN FINAL UPDATE.

RECOMMENDATION
To receive a final update from the City's consultant, PROS Consulting, Inc. regarding the Parks and Facilities Master Plan.

FISCAL IMPACT
None.

COUNCIL MEETING DATE: JANUARY 4, 2022
SUBJECT: PARKS AND FACILITIES MASTER PLAN FINAL UPDATE PAGE 2

BACKGROUND
The Fiscal Year 2019-20 Park Fund provided funding for a Parks and Facilities Master Plan. On November 19, 2019, the City Council approved a contract with PROS Consulting, Inc., to develop a Parks and Facilities Master Plan for the City. The previous plan was completed in the 1980s, was outdated, and did not meet the current needs of the City.

The scope of work includes:

1. A park and facility inventory and assessment;

2. A community needs survey pertaining to recreation facilities and program service level assessments and recommendations;

3. Community Services/Recreation programs assessment and recommendations;

4. Per Capita Spending Analysis;

5. A capital improvement plan through build out;

6. An operations and maintenance plan;

7. A review and summarization of City policy and General Plan updates; and

8. A financial strategy plan.

On July 20, 2021, the City Council and Community Services Commission held a joint session to receive an update on the plan, which included survey and outreach results.

ISSUES/ANALYSIS
Today’s meeting will provide the final update to the Ci ty Council and Community Services Commission on the draft final document. The final plan will come back to the City Council for approval at a future meeting.

Attachment: Draft Park & Facilities Master Plan Executive Summary and ETC Findings Report

2021

PARKS AND RECREATION

MASTER PLAN

Executive Summary

CHAPTER ONE INTRODUCTION
The City Council of the City of Chino selected PROS Consulting to assist in developing a Parks and Facilities Master Plan (“Plan”). The Plan’s purpose is to create a clear vision, action plan, and financial strategy for the community. This document intends to be dynamic and forward -thinking to strengthen existing programs, facilities, and amenities to serve as a road map for the future.

The following goals were identified as a key outcome of this planning process:

1. Engage the diverse Chino community, leadership, and stakeholders through an innovative, public outreach process to build a shared vision for parks, recreation, and community services.

2. Utilize a wide variety of data sources and best practices including a statistically -valid survey to predict trends and patterns of use and how to address unmet needs in the City of Chino.

3. Determine unique Level of Service Standards, validated by local data, to develop appropriate actions regarding parks, recreation, and community services that reflects the City’s stron g commitment in providing high quality services and amenities for the community.

4. Shape financial and operational preparedness through innovation and “next” practices for the City to achieve the strategic objectives and recommended actions, goals, objective s, and implementation strategies outlined in the plan.

5. Develop a dynamic and realistic strategic action plan that is clear, concise and adaptable to ensure long-term success and financial sustainability for the City’s parks, recreation, and community services, as well as action steps to support the family -oriented community and businesses that call Chino home.

City of Chino Parks and Recreation Master Plan

1.1 PROJECT PROCESS
The analysis describes the population within the City. This assessment is reflective of the total population and its key characteristics, such as age segments, race, ethnicity, and income levels. It is important to note that future projections are based on historical patterns.

1.2 RECOMMENDATIONS
Based on an iterative visioning process with staff combined with the community input, demographics and trends and an analysis of the Department’s programs, maintenance and operations and levels of service, the following Core Values, Vision and Mission Statement and Big Moves were identified by the staff.

1.2.1 CORE VALUES
The City’s six core values that will guide the Department’s actions in the future are:

1. Commitment to our Community

2. Integrity & Accountability

3. Fiscal Responsibility

4. Partnership & Teamwork

5. Innovation

6. Communication & Engagement

1.2.2 VISION
The Department’s Vision is adopted from the City’s overall vision:
“Chino is a vibrant city. It is a great community in which to live, work, and play, that is recognized for integrity and dedication to public service.”

1.2.3 MISSION
The Citywide Mission is:
“Together we take pride in providing quality, caring service to our community.” The Department’s Mission is:
“To impact lives and build a connected community.”

Executive Summary

1.2.4 BIG MOVES
The following are the Big Moves that will shape the Plan’s Roadmap. These are the signature action items, both internal and external focused, that will help the Department stay true to its Core Values and realize its Vision and Mission as they serve the Chino community.

1. Dedicated marketing/branding support (including staff position) to assist with increasing awareness, branding campaign, tracking return on investment (ROI), etc. a. Hiring additional dedicated staff to support the team

2. Focus on long term financial sustainability
a. Add a revenue generating position (E.g., a grant writer) b. Create true Community Services department budget
i. Department currently operates as a fund rather than a standalone budget; revenue generated and cost recovery / general fund support are not clearly visible
c. Ensure fees and charges are established by staff based on market rates and cost recovery goals

3. Support efforts to reenergize the downtown area (E.g., a civic center, more walkways/connection, new special events, a farmers’ market)

4. Prioritize trail connectivity and increase equity of access to park land citywide a. Deficit of 7 miles of paved walking trails and 11 miles of unpaved trails b. Deficit of 25 acres of Neighborhood Park acreage to be met in an equitable manner

5. Upgrade existing facilities/amenities an d explore new amenities to enhance the user experience
a. E.g. Upgrade restrooms and shade structures etc. to meet amenity needs b. Projected deficit of 67,000sf of indoor recreation space in the next five years can be met with a large multigenerational, multifunctional Community Center

City of Chino Parks and Recreation Master Plan

1.3 CONCLUSION
This Plan is meant to be a strategic roadmap that can adapt as times and circumstances change. This is even more timely as the City continues to plan its future in a post Covid19 world. The growing population numbers will require a higher level of service for indoor and outdoor offerings but how the City delivers the service will evolve, for example, to address greater (maybe temporary) social distancing guidelines and (long term) hygiene / sanitation requirements.

In addition, the financial realities of Governments and public agencies nationwide have changed with reduced revenues and the Department will need to have an even greater emphasis on cost recovery to ensure long-term financial sustainability.

Amidst these uncertain times, it is comforting to know that the Department’s staff is a group of experienced professionals dedicated to the community’s well-being and the organizational culture centers on teamwork and forward -looking focus, elements that a re critical to the success of a plan’s implementation. The Consulting Team has no doubt that the Department staff in conjunction with the City’s leadership will leave no stone unturned to ensure this plan continues to meet and exceed the parks, recreation, trails, culture and open space needs of the Chino community now and in the years to come.

…helping  organizations make better decisions since 1982 Submitted to the City of Chino Community Services
Department
ETC Institute
725 W. Frontier Lane,
Olathe, Kansas
66061
June 2020
City of Chino
Parks and Facilities
Master Plan
Findings Report
2020
Contents
Executive Summary ....................................................................... i Charts and Graphs ........................................................................ 1 Benchmarking Analysis ............................................................... 38 Priority Investment Rating (PIR) Analysis ................................... 44 Tabular Data ............................................................................... 52 Survey Instrument .................................................................... 108

Page i
City of Chino Parks and Facilities Master Plan
Executive Summary
Overview
ETC Institute administered a parks and recreation  needs assessment  in  the Winter  of 2020 for  the City of Chino.  This  assessment  was administered  as part of the City’s efforts  to develop  area parks,  facilities,  and programs.  Information  compiled  from the assessment will  provide   key  data  to  set  a  clear  vision   for  the  future.   This  sur vey  will  determine priorities for parks, recreation facilities, program offerings, and special event offerings in the City of Chino.

Methodology
ETC Institute mailed a survey packet to a random sample of households in the City of Chino. Each survey packet contained a cover letter, a copy of the survey, and a postage‐paid return envelope.

Residents  who  received  the  survey  were  given  the  option  of  returning  the  survey  by  mail  or compl
eting it online at www.ChinoSurvey.org.

Ten days after the surveys were mailed, ETC Institute sent emails to the households that received the survey to encourage participation. The emails contained a link to the online version of the survey to make it easy for residents to complete the survey. To prevent people who were not residents of the Cit y  from participating, everyone who completed the survey online was required to  enter  their  home  address  prior  to  submitting  the  survey.  ETC  Institute  then  matched  the addresses  that  were  entered  online  with  the  addresses  that  were  originally  selected  for  the random  sample.  If  the  address  from  a  survey  completed  online  did  not  match  one  of  the addresses selected for the sample, the online survey was not counted.

The goal was to obtain completed s urveys from at least 375 residents. The goal was exceeded with a total of 475 residents completing the survey. The overall results for the sample of 475 households have a precision of at least +/‐4.5% at the 95% level of confidence.

This report contains the following :
 Charts showing the over all results of the survey (Section 1)  Benchmarking analysis comparing the City’s results to national results (Section 2)  Priority  Investment  Rating  (PIR)  that  identifies  priorities  for  facilities  and  programs (Section 3)
 Tabular data showing the overall results for all questions on the survey (Section 4)  A copy of the survey inst
rument (Section 5)
The maj or  findings of the survey are summarized below and on the following pages.

City of Chino Parks and Facilities Master Plan: Final Findings (2020) Page ii
Program Participation and Ratings
Participation.  Thirty‐eight  percent  (38%)  of  respondents  indicated  they  or  members  of  their household have participated in City recreation programs in the past 12 months. These responding households  (38%)  were  asked  how  many  different  programs  their  respective  household participated in over the past 12 months.
 35% participated in 1 program
 48% participated in 2 to 3 programs
 12% participated in 4 to 6 programs
 5% participated in 7 or more programs
Barriers to Participatio n in Programs. Respondents that indicated they had not participated in City  programs  (62%)  were  asked  what  reasons  they  had  to  not  participating.  The  top  three reasons were: too busy/not interested (40%), I do not know what is offered (32%), and program times are not convenient (13%).

Ratings. Of th e respondents that indicated they have participated in recreation programs in the past  12 months  (38%);  35%  rated  the  overall  quality  of  programs  as  excellent,  58%  rated  the overall quality of programs as good, 6% rated the overall quality as fair, and 1% rated the overall quality of programs as poor .

Park/Facility Use and Ratings
Use. Eighty‐six percent (86%) of respondents visited City parks and recreation facilities during the past 12 months. The respondents that have visited City parks and recreation facilities were asked how often they had visited these places during the past 12 months.  8% visited City parks/facilities 5 or mo re times a week  30% visited City parks/facilities 2 to 4 times a week  17% visited City parks/facilities once a week
 23% visited City parks/facilities 1 to 3 times a month  22 %visited City parks/facilities less than once a month Barriers to Use of Parks/Facilities. Of the respondents that did not visi t any City parks/facilities during  the  past  12  months  (14%),  21%  indicated  they  did  not  use  any  of  the  parks/facilities because of the lack of features their household wanted to use and 10% were not aware of parks’ or facilities’ locations.

Organizations Used for Recre ation/Sports Activities. Respondents were asked to indicate which parks/facilities they or members of their household have used recreation and sports activities during  the  past  12  months.  The  top  four  organizations  used  were:  places  of  worship  (30%), private workout facilities (27%), public schools (27%), and the City of Chino Community Services Department (27%).

City of Chino Parks and Facilities Master Plan: Final Findings (2020) Page iii
Ratings.  Ninety‐two  percent  (92%)  of  respondents  rated  the  physical  condition  of  all  the  City parks/facilities they visited as “excellent” (33%) or “good” (59%).

Facility Needs and Priorities
Facility Needs. Respondents were asked to identify if their household had a need for 29 facilities and rate how well  their needs for each were currently being met. Based on this analysis,  ETC Institute was able to estimate the number of households in the community that had the greatest “unmet” need for various facilities.

The four facilities with the highest percentag e of households that have an unmet need were:

1. multi‐use paved trails – 8,955 households (or 32%),

2. multi‐use unpaved trails – 8,595 households (or 31%),

3. shaded picnic areas and shelters – 7,468 households (or 27%), and

4. outdoor exercise/fitness area – 7,296 households (or 26%).

The estim ated  number of households that have unmet needs for each of the 29 facilities that were assessed is shown in the graph at the top of the next page.

City of Chino Parks and Facilities Master Plan: Final Findings (2020) Page iv
Facility Importance: In addition to assessing the needs for each facility, ETC Institute also assessed the import
ance that residents placed on each facility. Based on the sum of respondents’ top four choices, the four most important facilities to residents were:

1. accessible parks/walkin g trails (44%),

2. multi‐use paved trails (31%),

3. multi‐use unpaved trails (19%), and

4. community center (18%).

The percentage of residents who selected each facility as one of their top four choices is shown in the graph on the following page.

City of Chino Parks and Facilities Master Plan: Final Findings (2020) Page v
Priorities fo
r Facility Investments: The Priority Investment Rating (PIR)  was developed by ETC Institute to provide organizations  with an objective tool for evaluating the priority that should be placed on Parks and Recreation investments. The  Priority  Investment  Rating  (PIR)  equally weighs (1) the importance that residents place on amenity/program and (2) how many residents have unmet needs for the facility/pr
ogram.  [ Details regarding the methodology for this analysis are provided in Section 3 of this report.]
Based  the  Priority  Inves tment  Rating (PIR),  the  following  eight  facilities  were rated  as  high priorities for investment:
 Accessible p arks/walking trails (PIR=176)
 Multi‐use paved trails (PIR=171)
 Multi‐use unpaved trails (PIR=140)
 Shaded picnic areas and shelters (PIR=125)
 Community center (PIR=115)
 Off‐leash dog park (PIR=114)
 Outdoor exercise/fitness area (PIR=107)
 Shaded play areas (PIR=102)
City of Chino Parks and Facilities Master Plan: Final Findings (2020) Page vi
The  graph below shows  the  Priority  Investment  Rating  for  each  of  the  29 facilities that were rated.

Program Needs and Priorities
Program Needs. Respondents were also asked to identify if their household had a need for 31 programs and rate how well their needs for each program were currently being met. Based on this analysis, ETC Institute was able to estimate the number of households in the community that had “unmet” needs for each program.

The four recreat ion programs with the highest  percentage of households that have an unmet need were:

1. adult fitness and wellnes s programs – 9,551 households (or 34%),

2. exercise classes – 8,597 households (31%),

3. hiking programs – 6,864 households (25%), and

4. community special events – 6,301 households (23%).

The estim ated  number of households that have unmet needs for each of the 31 programs that were assessed is shown in the graph on the following page.

City of Chino Parks and Facilities Master Plan: Final Findings (2020) Page vii
Program  Importance.  In  addition  to  assessing  th
e  needs  for  each  program,  ETC  Institute  also
assessed  the  importance  that  residents  placed  on  each  program.  Based  on  the  sum  of respondents’ top four choices, the four most important programs to residents were:

1. adult fitness and wellnes s programs (38%),

2. senior programs (23%),

3. community special events (22%), and

4. exercise classes (22%).

The percentage of re sidents who selected each program as one of their top four choices is shown in the chart on the next page.

City of Chino Parks and Facilities Master Plan: Final Findings (2020) Page viii
Priorities for Program Investments. Based on the priority inve stment rating (PIR), which was
described briefly on Page v of this Executive Summary and is described in more detail in Section 3 of this report, the following five programs were rated as “high priorities” for investment:
 Adult fitness and wellnes s programs (PIR=200)
 Exercise classes (PIR=149)
 Senior programs (PIR=126)
 Community special events (PIR=125)
 Hiking programs (PIR=118)
The graph at the top of th e following page shows the Priority Investment Rating for each of the 31 programs that were rated.

City of Chino Parks and Facilities Master Plan: Final Findings (2020) Page ix
Additional Findings
Overall Level of Satisfaction. Respondents were asked to rate their satisfaction with the overall value they and their household receives from the City Community Services Department.  19% are very satisfied with the over all value of services received  46% are somewhat satisfied with the overall value of services received  31% are neutral with the overall value of services received  4% are somewhat dissatisfied with the overall value of services received  1% are very dissatisfied with the ove rall value of services received Potential Be nefits of City Facilities and Programs. The items with the highest levels of agreement of potential benefits of City parks, facilities, and recreation programs/services, based on the sum of “strongly agree” and “agree” responses among residents who had an opinion, were: makes Chino  a  more  desirable  place  to  live  (93%),  preserves  op en  space  and  protects  environment (88%), and improves physical health and fitness (83%).

Special Ev ents.  Respondent households were asked what single or multi‐day event concepts they or members of their household would be most interested in, the highest rated choices were, food events (70%), entertainment (53%), and holiday celebrations (40%). Sixty‐five percent (65%) of respondents think the City should offer a multi‐da y  (2 to 3 day) special event.

City of Chino Parks and Facilities Master Plan: Final Findings (2020) Page x
Multiuse Community Center. The multiuse community features rated the highest in frequency of use, based on the sum of “several times per week” and “a few times per month” responses among  residents  who  had  an  opinion,  were:  indoor  running/walking  track  (53%), aerobics/fitness/gymnastics  space  (51%),  and  weight  room/cardiovascular  equipment  area (45%). The top three features that respondent households indicated th ey and their household would  most  likely  use  if  they  were  included  in  community  center,  based  on  the  sum  of respondents’  top  four  choices,  were:  indoor  running/walking  track  (39%), aerobics/fitness/gymnastics  space  (39%),  and  weight  room/cardiovascular  equipment  area (30%).

Funding. Fr om  a list of statements, regarding  the  cost  of operating  a  new  community  center, respondents were asked which statement best represented how they feel the cost of operating a new multiuse community center should be paid.
 13% feel operati ons should be paid 100% through taxes  31% feel operations should be paid 75% through taxes and 25% from user fees  31% feel operations should be paid 50% through taxes and 50% from user fees  11% feel operations should be paid 25% through taxes and 75% from user fees  15% feel operati
ons should be paid 100% through user fees
City of Chino Parks and Facilities Master Plan: Final Findings (2020) Page xi
Improvements.  The  improvements  with  the  highest  levels  of  support  for  parks,  facilities,  and recreation  services  improvements,  based  on  the  sum  of  “very  supportive”  and  “somewhat supportive” responses among residents who had an opinion, were: develop new walking trails (78%), improve existing park restrooms (73%), and improve existing parks (72%). The potential improvements that responding household would be most willing to f und, based on the sum of
respondents’ top four choices, were: develop new walking trails (33%), improve existing parks (22%), and improve existing park restrooms (20%).

Method of Information. The to p three methods respondents have used to learn about recreation programs and services are City recreation guide/Chino Connection (59%), newspaper (54%), and word  of  mouth  (41%).  Respondents  were  asked  what  methods  they  preferred  to  learn  about Community Services programs and services.
 47% prefers the City using the recrea tion guide/Chino Connection  40% prefers the City using the newspaper
 38% prefers the City using the City’s website
 29% prefers the City sending e‐mails to communicate
 28% prefers the City using social media to communicate Conclusions
To ensure that the City of Chino continues to meet the needs and expectations of the community, ETC Institute recommends that the Parks and Recreation Department sustain and/or improve the performance in areas that were identified as “high priorities” by the Priority Investment Rating (PIR). The facilities and programs with the highest PIR ratings are listed below.

Facility Priorities
o Accessible parks/walking trails (PIR=176)
o Multi‐use paved trails (PIR=171)
o Multi‐use unpaved trails (PIR=140)
o Shaded picnic areas and shelters (PIR=125)
o Community center (PIR=115)
o Off‐leash dog park (PIR=114)
o Outdoor exercise/fitness area (PIR=107)
o Shaded play areas (PIR=102)
Program Priorities
o Adult fitness and wellness programs (PIR=200)
o Exercise classes (PIR=149)
o Senior programs (PIR=126)
o Community special events (PIR=125)
o Hiking programs (PIR=118)
City of Chino Parks and Facilities Master Plan: Final Findings (2020) Section 1
Charts and Graphs
City of Chino Parks and Facilities Master Plan: Final Findings (2020)

86%
14%
Yes No
Source:  ETC Institute (2020)
by percentage of respondents
Q1. Have you or any member of your household visited any City of Chino parks and/or facilities during the past 12 months? City of Chino Parks and Facilities Master Plan: Final Findings (2020)

8%
30%
17%
23%
22%
5+ times a week
2‐4 times a week
Once a week
1‐3 times a month
Less than once a month
Source:  ETC Institute (2020)
by percentage of respondents who answered “yes" to Q1 (without "don’t know”) Q1a. How often have you visited City of Chino parks and/or facilities during the past 12 months?
City of Chino Parks and Facilities Master Plan: Final Findings (2020)

33%
59%
7%
Excellent Good Fair
Source:  ETC Institute (2020)
by percentage of respondents who answered “yes" to Q1 (without “not provided”) Q1b. Overall, how would you rate the physical condition of ALL the City of Chino parks and facilities you have visited? City of Chino Parks and Facilities Master Plan: Final Findings (2020)

Q1c. If your household has NOT visited any City of Chino parks and/or facilities during the past 12 months, please CHECK ALL of the following reasons you have NOT visited.

Source:  ETC Institute (2020)
by percentage of respondents who answered “no" to Q1 (multiple responses could be selected) 21%
10%
7%
6%
6%
4%
4%
4%
4%
2%
2%
41%
Lack of features we want to use
Not aware of parks’ or facilities’ locations
Do not feel safe using parks/facilities
Lack of parking to access parks/facilities
Lack of restrooms
Use parks/facilities in other cities
Too far from your home
Parks/facilities are not well maintained
Lack of handicap accessibility
Lack of transportation
Language/cultural barriers
Other
0% 20% 40% 60% 80% 100%
City of Chino Parks and Facilities Master Plan: Final Findings (2020)

Q2. From the following list, please CHECK ALL of the organizations that you or members of your household have used for recreation and sports activities during the last 12 months.

Source:  ETC Institute (2020)
by percentage of respondents  (multiple responses could be selected) 30%
27%
27%
27%
25%
18%
17%
12%
10%
5%
7%
Places of worship
Private workout facilities
Public schools
City of Chino Community Services Department
Neighboring cities
Private & non‐profit youth sports
Private clubs (tennis, health, swim, fitness)
YMCA programs
Private schools
Private summer camps
Other
0% 20% 40% 60% 80% 100%
City of Chino Parks and Facilities Master Plan: Final Findings (2020)

Q3. From the following list, please CHECK ALL the ways you learn about City of Chino Community Services Department programs and services.

Source:  ETC Institute (2020)
by percentage of respondents (multiple responses could be selected) 59%
54%
41%
40%
33%
21%
18%
14%
14%
12%
9%
7%
4%
3%
3%
City recreation guide/Chino Connection
Newspaper
Word of mouth
City website
Social media
Banners
Flyers
Materials at parks or recreation facilities
Emails
Promotions at special events
Conversations with Community Services staff
E‐newsletter
Phone app
City Council meetings
Other
0% 20% 40% 60% 80% 100%
City of Chino Parks and Facilities Master Plan: Final Findings (2020)

47%
40%
38%
29%
28%
13%
13%
11%
8%
8%
8%
4%
3%
1%
2%
City recreation guide/Chino Connection
Newspaper
City website
Emails
Social media
E‐newsletter
Flyers
Banners
Word of mouth
Phone app
Materials at parks or recreation facilities
Promotions at special events
Conversations with Community Services staff
City Council meetings
Other
0% 10% 20% 30% 40% 50% 60%
Most Preferred 2nd  Choice 3rd Choice
Q4. From the list in Question 3, which THREE methods of communication would you MOST PREFER the City use to communicate with you about Community Services programs and services? by percentage of respondents who selected the items as one of their top three choices Source:  ETC Institute (2020)
City of Chino Parks and Facilities Master Plan: Final Findings (2020)

38%
62%
Yes NoSource:  ETC Institute (2020)
by percentage of respondents
Q5. Has your household participated in any programs offered by the City of Chino Community Services Department during the past 12 months?
City of Chino Parks and Facilities Master Plan: Final Findings (2020)

35%
48% 12%
5%
One
Two to Three
Four to Six
Seven or More
Source:  ETC Institute (2020)
by percentage of respondents who answered “yes” to Q5 (without "not provided”) Q5a. How many programs offered by the City of Chino
Community Services Department have you or members of your household participated in during the past 12 months?
City of Chino Parks and Facilities Master Plan: Final Findings (2020)

35%
58%
6%
1%
Excellent Good Fair PoorSource:  ETC Institute (2020)
by percentage of respondents who answered “yes" to Q5 (without “not provided”) Q5b. How would you rate the overall quality of the City of Chino Community Services Department programs in which your
household has participated?
City of Chino Parks and Facilities Master Plan: Final Findings (2020)

Q5c. If your household has NOT participated in any City of Chino Community Services Department programs during the past 12 months, please CHECK ALL of the following reasons why you may have NOT participated.

Source:  ETC Institute (2020)
40%
32%
13%
6%
5%
4%
3%
3%
2%
2%
1%
1%
1%
1%
1%
0%
7%
Too busy/not interested
I don't know what is offered
Program times are not convenient
Fees are too high
Program not offered
Lack of quality programs
Old & outdated facilities
Use programs of other agencies
Lack of quality instructors
Classes are full
Registration is difficult
Too far from your home
Poor customer service by staff
Lack of right program equipment
Language/cultural barriers
Lack of transportation
Other
0% 20% 40% 60% 80% 100%
by perce
ntage of respondents who answered “no" to Q5 (multiple responses could be selected) City of Chino Parks and Facilities Master Plan: Final Findings (2020)

Source:  ETC Institute (2020)
51%
48%
37%
34%
35%
31%
33%
35%
29%
28%
23%
23%
19%
42%
40%
46%
48%
46%
46%
44%
42%
47%
42%
47%
42%
33%
5%
10%
16%
16%
16%
20%
22%
21%
21%
26%
27%
32%
38%
1%
2%
1%
2%
2%
1%
1%
2%
2%
3%
3%
2%
9%
0%
1%
1%
1%
1%
1%
0%
1%
1%
1%
1%
2%
Makes Chino a more desirable place to live
Preserves open space & protects environment
Improves physical health & fitness
Is age‐friendly & accessible to all age groups
Helps to reduce crime in neighborhoods & keep kids
Provides positive social interactions
Improves mental health & reduces stress
Increases property value
Provides volunteer opportunities for the community
Helps to attract new residents & businesses
Provides jobs/professional development for youth
Positively impacts economic/business development
Promotes tourism to City & region
0% 20% 40% 60% 80% 100%
Strongly Agree Agree Neutral Disagree Strongly  Disagree Q6. Level of Agreement with Potential Benefits of City Parks, Facilities, and Recreation Programs/Services
by percentage of respondents  using a 5‐point scale, where 5 means “strongly agree" and 1 means “very disagree” (without “don’t know”) City of Chino Parks and Facilities Master Plan: Final Findings (2020)

Q7. Households’ Facility Needs
Source:  ETC Institute (2020)
by percentage of respondents (multiple choices could be made) 76%
69%
63%
59%
58%
55%
54%
52%
49%
47%
40%
35%
34%
33%
32%
32%
32%
31%
30%
30%
29%
28%
28%
24%
23%
17%
17%
11%
3%
3%
Accessible parks/walking trails
Multi‐use paved trails
Shaded picnic areas & shelters
Small neighborhood parks
Large community parks
Community center
Multi‐use unpaved trails
Playgrounds
Shaded play areas
Outdoor exercise/fitness area
Open space conservation areas
Performing arts theater
Off‐leash dog park
Lighted diamond sports fields
Environmental/nature education center
Splash pads
Community gardens
Indoor swimming pool
Outdoor swimming pool
Indoor basketball/volleyball courts
Outdoor courts
Lighted rectangular sports fields
Mountain bike trail
Golf course
Outdoor racket sports
Outdoor handball courts
Skateboarding parks
BMX park/bike pump track
Cricket pitch
Other
0% 20% 40% 60% 80% 100%
City of Chino Parks and Facilities Master Plan: Final Findings (2020)

21,237
19,175
17,614
16,415
16,137
15,440
15,078
14,492
13,684
12,960
11,092
9,615
9,336
9,086
9,030
8,974
8,863
8,751
8,389
8,222
8,166
7,859
7,859
6,577
6,271
4,766
4,766
2,926
948
948
Accessible parks/walking trails
Multi‐use paved trails
Shaded picnic areas & shelters
Small neighborhood parks
Large community parks
Community center
Multi‐use unpaved trails
Playgrounds
Shaded play areas
Outdoor exercise/fitness area
Open space conservation areas
Performing arts theater
Off‐leash dog park
Lighted diamond sports fields
Environmental/nature education center
Splash pads
Community gardens
Indoor swimming pool
Outdoor swimming pool
Indoor basketball/volleyball courts
Outdoor courts
Lighted rectangular sports fields
Mountain bike trail
Golf course
Outdoor racket sports
Outdoor handball courts
Skateboarding parks
BMX park/bike pump track
Cricket pitch
Other
0 5,000 10,000 15,000 20,000 25,000
Estimated Number of Households That
Have a Need for Various Facilities
Source:  ETC Institute (2020)
by number of households based on an estimated 27,870 households in Chino, CA City of Chino Parks and Facilities Master Plan: Final Findings (2020)

Source:  ETC Institute (2020)
49%
38%
39%
35%
37%
40%
27%
29%
30%
20%
27%
27%
22%
24%
22%
22%
17%
20%
17%
20%
16%
22%
20%
17%
15%
12%
19%
15%
12%
8%
27%
34%
33%
33%
29%
24%
30%
29%
25%
33%
26%
23%
26%
22%
21%
22%
26%
22%
23%
20%
23%
16%
18%
20%
20%
22%
14%
15%
12%
8%
18%
19%
21%
20%
18%
22%
27%
27%
19%
29%
22%
20%
30%
27%
25%
19%
27%
26%
24%
7%
21%
23%
21%
24%
26%
12%
32%
22%
19%
15%
4%
7%
5%
9%
6%
6%
10%
12%
15%
11%
13%
14%
14%
18%
19%
10%
17%
18%
16%
7%
18%
16%
18%
18%
11%
11%
14%
26%
19%
3%
3%
2%
4%
11%
8%
6%
4%
11%
7%
12%
16%
9%
9%
13%
28%
13%
14%
19%
47%
23%
23%
23%
21%
28%
43%
21%
21%
38%
69%
Large community parks
Small neighborhood parks
Playgrounds
Accessible parks/walking trails
Lighted rectangular sports fields
Lighted diamond sports fields
Community center
Shaded picnic areas & shelters
Skateboarding parks
Multi‐use paved trails
Outdoor courts
Indoor basketball/volleyball courts
Shaded play areas
Open space conservation areas
Outdoor exercise/fitness area
Golf course
Multi‐use unpaved trails
Community gardens
Performing arts theater
Cricket pitch
Outdoor racket sports
Outdoor swimming pool
Outdoor handball courts
Environmental/nature education center
BMX park/bike pump track
Indoor swimming pool
Mountain bike trail
Splash pads
Off‐leash dog park
Other
0% 20% 40% 60% 80% 100%
100% Met 75%  Met 50%  Met 25%  Met 0%  Met
Q7. How Well Facilities Meet the Needs of Respondent Households by percentage of respondents with a need for facilities (using a scale of 1 to 5, where 5 means your needs are "100% Met” and 1 means "0% Met.") City of Chino Parks and Facilities Master Plan: Final Findings (2020)

Source:  ETC Institute (2020)
Estimated Number of Households Whose Needs for
Facilities Are Being Met 50% or Less
8,955
8,595
7,468
7,296
7,105
7,102
6,817
6,561
6,272
6,001
5,793
5,702
5,652
5,281
5,176
5,150
4,645
4,145
4,144
4,018
3,855
3,850
3,736
3,343
2,950
2,704
2,159
1,911
569
802
Multi‐use paved trails
Multi‐use unpaved trails
Shaded picnic areas & shelters
Outdoor exercise/fitness area
Off‐leash dog park
Shaded play areas
Accessible parks/walking trails
Community center
Splash pads
Open space conservation areas
Indoor swimming pool
Performing arts theater
Environmental/nature education center
Mountain bike trail
Outdoor swimming pool
Community gardens
Small neighborhood parks
Playgrounds
Indoor basketball/volleyball courts
Large community parks
Outdoor courts
Outdoor racket sports
Golf course
Lighted diamond sports fields
Outdoor handball courts
Lighted rectangular sports fields
Skateboarding parks
BMX park/bike pump track
Cricket pitch
Other
0 3,000 6,000 9,000 12,000
50% Met 25%  Met 0%  Met
by number of households based on an estimated 27,870 households in Chino, CA City of Chino Parks and Facilities Master Plan: Final Findings (2020)

0%
2%
44%
31%
19%
18%
18%
18%
16%
15%
13%
12%
11%
10%
9%
9%
8%
8%
8%
8%
7%
7%
6%
6%
6%
4%
3%
3%
2%
2%
Accessible parks/walking trails
Multi‐use paved trails
Multi‐use unpaved trails
Community center
Shaded picnic areas & shelters
Large community parks
Small neighborhood parks
Off‐leash dog park
Playgrounds
Indoor swimming pool
Outdoor exercise/fitness area
Shaded play areas
Community gardens
Splash pads
Golf course
Open space conservation areas
Lighted diamond sports fields
Performing arts theater
Outdoor swimming pool
Environmental/nature education center
Lighted rectangular sports fields
Mountain bike trail
Indoor basketball/volleyball courts
Outdoor racket sports
BMX park/bike pump track
Outdoor courts
Outdoor handball courts
Skateboarding parks
Cricket pitch
Other
0% 10% 20%
30% 40% 50% 60%
Most Important 2nd  Choice 3rd Choice 4th  Choice
Q8. Facilities Most Important to Households
by percentage of respondents who selected the items as one of their top four choices Source:  ETC Institute (2020)
City of Chino Parks and Facilities Master Plan: Final Findings (2020)

Q9. Households’ Program Needs
Source:  ETC Institute (2020)
by percentage of respondents (multiple choices could be made) 58%
51%
48%
43%
38%
30%
28%
26%
25%
25%
25%
24%
23%
23%
23%
22%
22%
19%
19%
19%
18%
17%
17%
16%
15%
14%
14%
13%
12%
10%
10%
1%
Adult fitness & wellness programs
Exercise classes
Community special events
Senior programs
Hiking programs
Trips & tours
STEM classes
Water fitness programs/lap swimming
After school programs for youth of all ages
Adult visual arts/crafts programs
Swim lessons
Adult performing arts programs
Cultural enrichment programs
Outdoor environmental/nature camps & programs
Youth sports programs & camps
Adult sports leagues
Youth summer programs & camps
Programs for people with special needs
Programs for at risk youth/crime prevention
Counseling
Youth visual arts/crafts programs
Youth fitness & wellness classes
Youth performing arts programs
Preschool programs/early childhood education
Teen/tween programs
Robotics
Gymnastics/tumbling programs
Leadership/professional development
Tennis lessons & leagues
Recreation/competitive swim team
EGaming/eSports
Other
0% 10% 20% 30% 40% 50% 60%
City of Chino Parks and Facilities Master Plan: Final Findings (2020)

16,025
14,186
13,378
12,096
10,674
8,222
7,692
7,218
7,051
6,912
6,856
6,800
6,326
6,271
6,271
6,159
6,159
5,351
5,267
5,156
4,933
4,822
4,822
4,515
4,292
3,818
3,762
3,512
3,400
2,815
2,648
223
Adult fitness & wellness programs
Exercise classes
Community special events
Senior programs
Hiking programs
Trips & tours
STEM classes
Water fitness programs/lap swimming
After school programs for youth of all ages
Adult visual arts/crafts programs
Swim lessons
Adult performing arts programs
Cultural enrichment programs
Outdoor environmental/nature camps & programs
Youth sports programs & camps
Adult sports leagues
Youth summer programs & camps
Programs for people with special needs
Programs for at risk youth/crime prevention
Counseling
Youth visual arts/crafts programs
Youth fitness & wellness classes
Youth performing arts programs
Preschool programs/early childhood education
Teen/tween programs
Robotics
Gymnastics/tumbling programs
Leadership/professional development
Tennis lessons & leagues
Recreation/competitive swim team
EGaming/eSports
Other
0 2,500 5,000
7,500 10,000 12,500 15,000 17,500 20,000
Estimated Number of Households That
Have a Need for Various Programs
Source:  ETC Institute (2020)
by number of households based on an estimated 27,870 households in Chino, CA City of Chino Parks and Facilities Master Plan: Final Findings (2020)

Source:  ETC Institute (2020)
21%
28%
23%
23%
24%
20%
23%
27%
20%
20%
17%
16%
17%
19%
21%
22%
20%
24%
20%
19%
17%
17%
20%
14%
12%
21%
11%
9%
11%
10%
4%
32%
25%
27%
27%
24%
26%
23%
16%
22%
21%
23%
24%
23%
20%
17%
15%
17%
12%
16%
16%
17%
17%
15%
19%
19%
10%
16%
17%
14%
12%
8%
28%
24%
23%
19%
28%
27%
27%
26%
23%
26%
25%
35%
32%
27%
30%
28%
22%
27%
29%
30%
30%
30%
27%
31%
32%
34%
34%
25%
23%
28%
20%
14%
16%
13%
14%
17%
18%
8%
21%
17%
20%
20%
15%
18%
16%
12%
24%
28%
18%
18%
25%
17%
24%
15%
17%
22%
18%
18%
29%
25%
30%
24%
5%
8%
14%
17%
7%
9%
19%
10%
18%
13%
15%
10%
11%
18%
19%
11%
13%
19%
17%
10%
17%
12%
24%
19%
14%
18%
21%
21%
27%
20%
45%
100%
Community special events
Youth sports programs & camps
Preschool programs/early childhood education
Youth performing arts programs
Senior programs
After school programs for youth of all ages
Gymnastics/tumbling programs
Adult sports leagues
Trips & tours
Youth summer programs & camps
Youth visual arts/crafts programs
Adult fitness & wellness programs
Exercise classes
Youth fitness & wellness classes
Swim lessons
Programs for at risk youth/crime prevention
Adult performing arts programs
Programs for people with special needs
Hiking programs
Teen/tween programs
Tennis lessons & leagues
Cultural enrichment programs
Recreation/competitive swim team
EGaming/eSports
Adult visual arts/crafts programs
Counseling
Outdoor environmental/nature camps & programs
Water fitness programs/lap swimming
STEM classes
Leadership/professional development
Robotics
Other
0% 20% 40% 60% 80% 100%
100% Met 75%  Met 50%  Met 25%  Met 0%  Met
Q9. How Well Programs Meet the Needs of Respondent Households by percentage of respondents with a need for programs
(using a scale of 1 to 5, where 5 means your needs are "100% Met" and 1 means "0% Met.") City of Chino Parks and Facilities Master Plan: Final Findings (2020)

Source:  ETC Institute (2020)
Estimated Number of Households Whose Needs for
Programs Are Met 50% or Less
9,551
8,597
6,864
6,301
6,290
5,769
5,370
4,777
4,741
4,596
4,284
4,195
4,132
3,765
3,628
3,557
3,505
3,398
3,367
3,292
2,972
2,932
2,930
2,794
2,738
2,410
2,257
2,218
2,024
1,852
1,766
223
Adult fitness & wellness programs
Exercise classes
Hiking programs
Community special events
Senior programs
STEM classes
Water fitness programs/lap swimming
Trips & tours
Adult visual arts/crafts programs
Outdoor environmental/nature camps & programs
Adult performing arts programs
Swim lessons
Cultural enrichment programs
After school programs for youth of all ages
Youth summer programs & camps
Counseling
Adult sports leagues
Programs for people with special needs
Robotics
Programs for at risk youth/crime prevention
Youth sports programs & camps
Youth fitness & wellness classes
Youth visual arts/crafts programs
Teen/tween programs
Leadership/professional development
Youth performing arts programs
Preschool programs/early childhood education
Tennis lessons & leagues
Gymnastics/tumbling programs
Recreation/competitive swim team
EGaming/eSports
Other
0 3,000 6,000 9,000 12,000
50% Met 25%  Met 0%  Met
by number of households based on an estimated 27,870 households in Chino, CA City of Chino Parks and Facilities Master Plan: Final Findings (2020)

38%
23%
22%
22%
18%
10%
10%
9%
8%
8%
8%
7%
7%
6%
6%
6%
6%
6%
6%
5%
5%
5%
4%
3%
3%
3%
3%
2%
2%
2%
1%
1%
Adult fitness & wellness programs
Senior programs
Community special events
Exercise classes
Hiking programs
STEM classes
Trips & tours
After school programs for youth of all ages
Adult sports leagues
Water fitness programs/lap swimming
Adult visual arts/crafts programs
Swim lessons
Youth sports programs & camps
Adult performing arts programs
Preschool programs/early childhood education
Outdoor environmental/nature camps & programs
Cultural enrichment programs
Programs for at risk youth/crime prevention
Robotics
Counseling
Programs for people with special needs
Youth summer programs & camps
Youth fitness & wellness classes
Teen/tween programs
EGaming/eSports
Youth performing arts programs
Leadership/professional development
Youth visual arts/crafts programs
Recreation/competitive swim team
Tennis lessons & leagues
Gymnastics/tumbling programs
Other
0% 10% 20% 30% 40% 50%
Most Important 2nd  Choice 3rd Choice 4th  Choice
Q10. Programs Most Important to Households
by percentage of respondents who selected the items as one of their top four choices Source:  ETC Institute (2020)
City of Chino Parks and Facilities Master Plan: Final Findings (2020)

Q11. The City of Chino is in the process of evaluating its special events. With that in mind, please check the THREE single or multi‐day event concepts that you and members of your household would be MOST INTERESTED in.

Source:  ETC Institute (2020)
by percentage of respondents (multiple responses could be selected) 70%
53%
40%
28%
20%
13%
12%
12%
9%
9%
2%
Food events
Entertainment
Holiday celebrations
Cultural celebrations
Health & wellness events
Environmental event
Employment/job fairs
Competitions
Sports tournaments
Safety/crime prevention fairs
0% 20% 40% 60% 80% 100%
None. I don't think City should
offer special events
City of Chino Parks and Facilities Master Plan: Final Findings (2020)

65%
36%
Yes No
Source:  ETC Institute (2020)
by percentage of respondents (without "not provided”)
Q12. Should the city offer a multi‐day (2‐3 day) special event? City of Chino Parks and Facilities Master Plan: Final Findings (2020)

Source:  ETC Institute (2020)
26%
28%
23%
17%
10%
10%
7%
9%
9%
8%
5%
6%
11%
10%
6%
2%
57%
27%
23%
22%
19%
14%
14%
15%
13%
9%
9%
11%
10%
5%
5%
9%
4%
29%
14%
16%
13%
16%
13%
12%
22%
13%
12%
19%
18%
8%
3%
5%
13%
13%
14%
7%
7%
9%
9%
13%
11%
15%
11%
11%
21%
14%
6%
3%
4%
28%
29%
26%
27%
33%
38%
50%
54%
41%
55%
60%
43%
52%
71%
78%
77%
45%
52%
Indoor running/walking track
Aerobics/fitness/gymnastics space
Weight room/cardiovascular equipment area
Indoor lap lanes
Multi‐purpose courts
Indoor all‐inclusive playground
Arts & crafts rooms
Indoor court sports (handball, racquetball)
Indoor turf fields
Indoor stage/theater performances/cultural arts
Technology/innovation center
Youth counseling services
Childcare
Pre‐school space
Multi‐purpose space for classes/meetings/parties
Banquet/special event space
Other
0% 20% 40% 60% 80% 100%
Several Times/Week A  Few Times/Month At  Least Once/Month Less Than Once/Month Seldom/Never
Q13. Use of Features in a Multiuse Community Center
by percentage of respondents  using a 5‐point scale, where 5 means “several times/week" and 1 means “seldom/never” (without “don’t know”)
City of Chino Parks and Facilities Master Plan: Final Findings (2020)

39%
39%
30%
23%
19%
19%
14%
14%
13%
12%
11%
10%
9%
8%
4%
4%
2%
Indoor running/walking track
Aerobics/fitness/gymnastics space
Weight room/cardiovascular equipment area
Indoor lap lanes
Arts & crafts rooms
Indoor all‐inclusive playground
Indoor stage/theater performances/cultural arts
Technology/innovation center
Multi‐purpose courts
Banquet/special event space
Multi‐purpose space for classes/meetings/parties
Indoor court sports (handball, racquetball)
Childcare
Indoor turf fields
Pre‐school space
Youth counseling services
Other
0% 10% 20% 30% 40% 50%
Most Likely 2nd  Choice 3rd Choice 4th  Choice
Q14. Which FOUR of the features listed in Question 13 would your household be MOST LIKELY to use if they were included in the multiuse community center? by percentage of respondents who selected the items as one of their top four choices Source:  ETC Institute (2020)
City of Chino Parks and Facilities Master Plan: Final Findings (2020)

13%
31%
31%
11%
15%
100% through taxes
75% should be covered through taxes & 25% from user fees 50% should be covered through taxes & 50% from user fees 25% should be covered through taxes & 75% from user fees 100% through fees
Source:  ETC Institute (2020)
by percentage of respondents (without “don’t know")
Q15. Which ONE of the following statements best represents how you feel the cost for operating a new multiuse community center should be paid?
City of Chino Parks and Facilities Master Plan: Final Findings (2020)

19%46%
31%
4%
1%
Very Satisfied Somewhat  Satisfied Neutral Somewhat  Dissatisfied Very  Dissatisfied Source:  ETC Institute (2020)
by percentage of respondents (without “don’t know”)
Q16. Please rate your level of satisfaction with the overall value that your household receives from the City of Chino Community Services Department.

City of Chino Parks and Facilities Master Plan: Final Findings (2020)

Source:  ETC Institute (2020)
56%
49%
44%
50%
40%
41%
39%
40%
34%
32%
31%
31%
32%
31%
24%
25%
24%
11%
92%
22%
24%
28%
21%
30%
26%
24%
23%
28%
28%
29%
28%
27%
25%
30%
29%
20%
15%
20%
24%
25%
26%
27%
28%
30%
31%
32%
34%
34%
35%
36%
36%
36%
36%
42%
48%
8%
3%
2%
3%
4%
4%
4%
7%
7%
7%
6%
6%
7%
6%
8%
10%
10%
14%
26%
Develop new walking trails
Improve existing park restrooms
Improve existing parks
Improve existing trail system
Improve existing playgrounds
Improve existing picnic shelters/pavilions
Develop a new outdoor exercise/fitness area
Add new restrooms in parks
Develop new neighborhood parks
Improve existing outdoor basketball/tennis courts
Improve existing athletic fields
Develop a new multiuse community center
Improve existing indoor recreation space
Develop new areas for leisure games/activities
Develop a new sports complex
Develop new BMX park/bike pump track
Other
0% 20% 40% 60% 80% 100%
Very Supportive Somewhat  Supportive Not  Sure Not Supportive Q17. Level of Support for Parks, Facilities, and Recreation Services Improvements
by percentage of respondents  using a 5‐point scale, where 5 means “very supportive" and 1 means “not supportive” (without “don’t know”) Develop additional sports field capacity by
adding lights to existing fields
Develop space for performance arts/theater/cultural
arts
City of Chino Parks and Facilities Master Plan: Final Findings (2020)

33%
22%
20%
19%
18%
17%
15%
15%
14%
14%
14%
12%
10%
10%
8%
7%
4%
4%
4%
Develop new walking trails
Improve existing parks
Improve existing park restrooms
Develop a new outdoor exercise/fitness area
Improve existing trail system
Add new restrooms in parks
Develop new neighborhood parks
Improve existing picnic shelters/pavilions
Improve existing playgrounds
Develop a new multiuse community center
Develop a new sports complex
Develop new areas for leisure games/activities
Improve existing athletic fields
Improve existing indoor recreation space
Improve existing outdoor basketball/tennis courts
Develop new BMX park/bike pump track
Other
0% 10% 20% 30% 40% 50%
Most Willing 2nd  Choice 3rd Choice 4th  Choice
Q18. Which FOUR actions from the list in Question 17 would you be MOST WILLING to fund?
by percentage of respondents who selected the items as one of their top four choices Source:  ETC Institute (2020)
Develop space for performance
arts/theater/cultural arts
Develop additional sports field capacity by adding
lights to existing fields
City of Chino Parks and Facilities Master Plan: Final Findings (2020)

49.5%

50.1%

0.4%
Male Female Non‐binary
Source:  ETC Institute (2020)
by percentage of respondents (without “not provided”)
Q19. Demographics: Your gender:

City of Chino Parks and Facilities Master Plan: Final Findings (2020)

4%
6%
6%
6%6%
11%
13%
11%
17%
15%
4%
1%
Under age 5 Ages  5‐9 Ages  10‐14 Ages  15‐19 Ages  20‐24 Ages  25‐34 Ages 35‐44 Ages  45‐54 Ages  55‐64 Ages  65‐74 Ages  75‐84 Ages  85+ Source:  ETC Institute (2020)
by percentage of respondents
Q20. Demographics: Including yourself, how many people in your household are...

City of Chino Parks and Facilities Master Plan: Final Findings (2020)

19%
20%
20%
21%
21%
18‐34 years 35 ‐44 years 45 ‐54 years 55 ‐64 years 65+  years Source:  ETC Institute (2020)
by percentage of respondents (without “not provided”)
Q21. Demographics: Your age:

City of Chino Parks and Facilities Master Plan: Final Findings (2020)

14%
11%10%
12%
20%
34%
0‐5 years 6 ‐10 years 11 ‐15 years 16 ‐20 years 21 ‐30 years 31+  years Source:  ETC Institute (2020)
by percentage of respondents (without “not provided”)
Q22. Demographics: How many years have you lived in Chino? City of Chino Parks and Facilities Master Plan: Final Findings (2020)

51%
49%
Yes NoSource:  ETC Institute (2020)
by percentage of respondents
Q23. Demographics: Are you or other members of your household of Hispanic, Latino, or Spanish ancestry?
City of Chino Parks and Facilities Master Plan: Final Findings (2020)

58%
13%
2% 5% 2%
20%
White/Caucasian Asian Pacific  Islander African  American/Black Native  American Other Source:  ETC Institute (2020)
by percentage of respondents
Q24. Demographics: Which of the following best describes your race/ethnicity?
City of Chino Parks and Facilities Master Plan: Final Findings (2020)

Section 2
Benchmarking Analysis
City of Chino Parks and Facilities Master Plan: Final Findings (2020)

Benchmarking Summary Report
Chino, California
Since 1998, ETC Institute has conducted house
hold surveys for needs assessments, feasibility studies, customer satisfaction, fees and charges comparisons, and other parks and recreation issues in more than 400 communities in 49 states across the country.

The  results  of  these  surveys  has  provided  an  unparalleled  data  base  of  information  to  compare responses from household residents in client communities to “National Averages” and therefore provide a unique tool to “assist organizations in
better decision making.”
Communities within the data base include a full‐range of municipal and county governments from 20,000  in  population  through  over  1  million  in  population.  They  include  communities  in  warm weather climates and cold weath
er climates, mature communities and some of the fastest growing cities and counties in the country.
“National  Averages”  have  been  developed  for  numerous  strategically  important  parks  and recreation planning and management issues including: customer satisfaction and usage of parks and programs; methods for receiving marketing information ; reasons that prevent members of households from using parks and recreation facilities more often; priority recreation programs, parks, facilities and trails to improve or develop; priority programming spaces to have in planned community centers and aquatic facilities; potential attendance for planned indoor community centers and outdoor aquatic centers; etc.

Results  from  household  responses  for  the  City  of  Chino,  California  were  compared  to  National Benchmarks to gain further strategic information.  A summary of all tabular comp arisons are shown
on the following page.

Note:  The  benchmarking  data  contained  in  this  report  is  protected  intellectual  property.   Any reproduction  of  the  benchmarking  information  in  this  report  by  persons   or  organizations  not directly affiliated with the City of Chino (CA) is not authorized without written consent from ETC Institute.

City of Chino Parks and Facilities Master Plan: Final Findings (2020)

Satisfaction with the overall value received from the
parks and recreation department
National
Average
Chino, California
2020 Difference
Very Satisfied 24% 16% ‐7%
Somewhat Satisfied 35% 40% 5%
Neutral 22% 27% 5%
Somewhat Dissatisfied 6% 4% ‐2%
Very Dissatisfied 3% 1% ‐2%
Don't Know 11% 12% 1%
Have you or members of your household visited any
City/County/Park District parks over the past year?
National
Average
Chino, California
2020 Difference
Yes 76% 86% 10%
No 23% 14% ‐9%
How would you rate the quality of all the parks you've
visited?
National
Average
Chino, California
2020 Difference
Excellent 29% 33% 4%
Good 53% 59% 6%
Fair 14% 8% ‐7%
Poor 3% 0% ‐3%
Have you or members of your household participated in
City/County/Park District recreation programs during
the past year?
National
Average
Chino, California
2020 Difference
Yes 33% 38% 5%
No 67% 62% ‐5%
How would you rate the quality of all the recreation
programs you've participated in?
National
Average
Chino, California
2020 Difference
Excellent 33% 35% 2%
Good 55% 58% 4%
Fair 10% 6% ‐4%
Poor 2% 1% ‐1%
Benchmarking for the City of Chino Parks and Facilities Master Plan Needs Assessment
City of Chino Parks and Facilities Master Plan: Final Findings (2020)

Benchmarking for the City of Chino Parks and Facilities Master Plan Needs Assessment
Ways respondents learn about recreation programs and
activities
National
Average
Chino, California
2020 Difference
Departmental Brochure (Seasonal program guide) 39% 59% 19% Newspaper  31% 54% 23%
Word of Mouth/Friends/Coworkers 48% 41% ‐7%
Website 36% 40% 4%
Social media 25% 33% 8%
Newsletters/Flyers/Brochures  24% 18% ‐7%
Flyers/Materials at City/County/Park District facilities 22% 14% ‐8% E‐mail bulletins/notification (Email) 16% 14% ‐3%
Conversations with City/County/Park District staff 6% 9% 3% Organizations used for parks and recreation programs
and facilities
National
Average
Chino, California
2020 Difference
Churches 25% 30% 4%
Private Clubs 23% 27% 5%
School District 25% 27% 2%
City/County Parks & Recreation Department 50% 27% ‐24%
Other Cities/Park Districts 28% 25% ‐3%
Youth Sports Leagues 14% 18% 4%
Private sports clubs 13% 17% 4%
YMCA 17% 12% ‐5%
Private schools 12% 10% ‐2%
Reasons preventing the use of parks and recreation
facilities and programs more often
National
Average
Chino, California
2020 Difference
We are too busy  32% 40% 8%
I do not know what is being offered 35% 32% ‐2%
Program times are not convenient 18% 13% ‐5%
I do not know location of facilities 14% 10% ‐4%
Security is insufficient 9% 7% ‐1%
Fees are too expensive 15% 6% ‐9%
Lack of parking 7% 6% ‐1%
Programs I am interested in are not offered 18% 5% ‐13% Facilities are no
t well maintained 10% 4% ‐5%
Lack of accessibility (Not accessible for people w disabilities) 3% 4% 1% Lack of quality programs 10% 4% ‐6%
Too far from residence 14% 4% ‐9%
Use facilities in other Cities/Park Districts 11% 4% ‐6% Use services of other agencies 10% 3% ‐7%
Waiting list/programs were full  5% 2% ‐3%
Lack of transp
ortation 3% 2% ‐2%
Registration for programs is difficult 3% 1% ‐2%
Facilities do not have right equipment 9% 1% ‐9%
Poor customer service by staff 3% 1% ‐3%
City of Chino Parks and Facilities Master Plan: Final Findings (2020)

Benchmarking for the City of Chino Parks and Facilities Master Plan Needs Assessment
Recreation programs that respondent households have
a need for
National
Average
Chino, California
2020 Difference
Adult fitness and wellness programs 48% 58% 9%
Special events 39% 48% 9%
Seniors/Adult programs for 50 years and older 26% 43% 17% Water fitness programs 26% 26% 0%
Before and after school programs 16% 25% 9%
Youth Learn to Swim programs 22% 25% 3%
Adult arts, dance, performing arts 21% 24% 3%
Youth sports programs 22% 23% 1%
Adult sports programs 23% 22% ‐1%
Youth summer camp programs 19% 22% 3%
Programs for peop
le with disabilities 10% 19% 9%
Youth art, dance, performing arts 16% 17% 1%
Youth fitness and wellness programs 17% 17% 0%
Preschool programs 13% 16% 3%
Teen programs 15% 15% 0%
Gymnastics/tumbing programs 13% 14% 1%
Tennis lessons and leagues 14% 12% ‐2%
Most important recreation programs  (sum of top
choices)
National
Average
Chino, California
2020 Difference
Adult fitness and wellness programs 30% 38% 8%
Seniors/Adult programs for 50 years and older 16% 23% 7% Special events 21% 22% 1%
Before and after school programs 8% 9% 2%
Adult sports programs 10% 8% ‐2%
Water fitness programs 11% 8% ‐3%
Youth Learn to Swim programs 12% 7% ‐5%
Youth sports programs 12% 7% ‐5%
Adult arts, dance, performing arts 9% 6% ‐3%
Preschool programs 7% 6% 0%
Programs for peop
le with special needs/disabled 4% 5% 1%
Youth summer camp programs 8% 5% ‐4%
Youth fitness and wellness programs 6% 4% ‐2%
Teen programs 6% 3% ‐3%
Youth art, dance, performing arts 5% 3% ‐2%
Tennis lessons and leagues 5% 2% ‐3%
Gymnastics/tumbing programs 4% 1% ‐3%
City of Chino Parks and Facilities Master Plan: Final Findings (2020)

Benchmarking for the City of Chino Parks and Facilities Master Plan Needs Assessment
Parks and recreation facilities that respondent
households have a need for
National
Average
Chino, California
2020 Difference
Walking & Biking Trails 70% 69% ‐1%
Picnic Areas and Shelters 47% 63% 16%
Small neighborhood parks 53% 59% 5%
Large Multi Use Community Parks 51% 58% 7%
Community/Recreation Centers 31% 55% 24%
Unpaved hiking/walking/mountain biking trails 56% 54% ‐2% Playground Equipment for Children 40% 52% 12%
Natural areas/wildlife habitats (Greenspace and natural areas) 55% 40% ‐16% Performing Arts Center 30% 35% 4%
Off‐leash dog parks 30% 34% 3%
Adult Baseball/Soft
ball Fields 15% 33% 18%
Nature Center/Nature Trails 51% 32% ‐18%
Splash park/pad 24% 32% 8%
Community Gardens 30% 32% 2%
Indoor Swimming Pools/Aquatic Center 40% 31% ‐8%
Outdoor Swimming Pools/Aquatic Center 40% 30% ‐10%
Indoor basketball/volleyball courts (Gymnasiums) 20% 30% 9% Outdoor basketball/multi‐use courts 20% 29% 9%
Mountain bike trails 22% 28% 6%
Soccer, Lacrosse Fields (Outdoor field space) 21% 28% 7% 18 Hole Golf Course 22% 24% 1%
Tennis Cour
ts (outdoor) 21% 23% 1%
BMX Bicycle Course 12% 17% 5%
Skateboarding Park/Area 11% 17% 6%
Most important parks and recreation facilities  (sum of top choices)
National
Average
Chino, California
2020 Difference
Walking and Biking Trails 45% 31% ‐14%
Unpaved hiking/walking/mountain bike trails 33% 19% ‐13% Community/Recreation Centers 10% 18% 8%
Picnic Areas and Shelters 14% 18% 4%
Large Community Parks 19% 18% ‐2%
Small Neighborhood Parks 24% 16% ‐8%
Off‐Leash Dog Park 16% 15% ‐1%
Playground Equipment for Children 17% 13% ‐4%
Indoor Swimming Pools/Aquatic Facilities 17% 12% ‐5%
Community Gardens 9% 9% 0%
Splash park/pad 8% 9% 1%
18 Hole Golf Course 9% 8% ‐1%
Natural areas/wildlif
e habitats (Greenspace and natural areas) 24% 8% ‐16%
Adult Baseball/Softball Fields 4% 8% 4%
Performing Arts Center 11% 8% ‐4%
Outdoor Swimmming Pools/Aquatic Facilities 17% 7% ‐11%
Nature Center/Nature Trails (Nature trails/nature parks) 21% 7% ‐15% Soccer, Lacrosse Fields (Outdoor field space) 7% 6% ‐1% Mountain bike trails 7% 6% ‐1%
Indoor basketball/volleyball courts (Gymnasiums) 5% 6% 1% Tennis Cour
ts (outdoor) 6% 4% ‐2%
BMX Bicycle Course 2% 3% 1%
Outdoor Basketball Courts 4% 3% ‐1%
Skateboarding Area 2% 2% 0%
City of Chino Parks and Facilities Master Plan: Final Findings (2020)

Section 3
Priority Investment Ratings
City of Chino Parks and Facilities Master Plan: Final Findings (2020)

Priority Investment Rating
Chino, California

The Priority Investment Rating (PIR) was developed by ETC Institute to provide governments with an objective tool for evaluating the priority that should be placed on parks and recreation investments.  The  Priority  Investment  Rating  was  developed  by  ETC  Institute  to  identify  the facilities and programs residents think should receive the highest priority for investment.  Th e priority investment rating reflects the importance residents place on items (sum of top 4 choices) and the unmet needs (needs that are only being partly or not met) for each facility and program relative to the facility and program that rated the highest overall.  Since decisions related to future investments should consid
er both the level of unmet need and the importance of facilities and programs, the PIR weights each of these components equally.

The PIR reflects the sum of the Unmet Needs Rating and the Importance Rating as shown in the equation below:

PIR = UNR + IR

For example, suppose the Unmet Needs Rating for shaded play areas is 79 (out of 100) and the Importance Rating for shaded play areas is 23 (out of 100), the Priority Investment Rating for shaded play areas is 102 (out of 200).

How to Analyze the Charts:

 High Priority Areas are those with a PIR of at least 100.  A rating of 100 or above generally  indicates  there  is  a  relatively  high  level  of  unmet  need  and  residents generally think it is important to fund improvements in these areas.  Improvements in this area are likely to have a positive impact on the greatest  number of households.

 Medium Priority Areas are those with a PIR of 50‐99.  A rating in this range generally indicates there is a medium to high level of unmet need or a significant percentage of residents generally think it is important to fund improvements in these areas.

 Low Priority Areas are those with a PIR below 50.  A rating in this range generally indicates there is a relatively low level of unmet need and residents do not think it is important to fund improvements in these areas.  Improvements may be warranted if the needs of very specialized populations are being targeted.

The following pages show the Unmet Needs Rating, Importance Rating, and Priority Investment Rating for facilities and programs.

City of Chino Parks and Facilities Master Plan: Final Findings (2020)

100
96 83
81 79
79 76
73 70
67 65
64 63
59 58
58 52
46 46
45 43
43 42
37 33
30 24
21 6
9 Multi‐use paved trails
Multi‐use unpaved trails
Shaded picnic areas & shelters
Outdoor exercise/fitness area
Off‐leash dog park
Shaded play areas
Accessible parks/walking trails
Community center
Splash pads
Open space conservation areas
Indoor swimming pool
Performing arts theater
Environmental/nature education center
Mountain bike trail
Outdoor swimming pool
Community gardens
Small neighborhood parks
Playgrounds
Indoor basketball/volleyball courts
Large community parks
Outdoor courts
Outdoor racket sports
Golf course
Lighted diamond sports fields
Outdoor handball courts
Lighted rectangular sports fields
Skateboarding parks
BMX park/bike pump track
Cricket pitch
Other
0 2 04 06 08 0
100
Unmet Needs Rating for Facilities
the rating for the item with the most unmet need=100
the rating of all other items reflects the relative amount of unmet need for each item compared to the item with the most unmet need Source:  ETC Institute (2020)
City of Chino Parks and Facilities Master Plan: Final Findings (2020)

Importance Rating for Facilities
the rating for the item rated as the most important=100 the rating of all other items reflects the relative level of importance for each item compared to the item rated as the most important 100
71 44
42 41
40 36
34 31
26 26
23 20
20 19
19 18
17 15
15 14
14 14
8 8
7 4
4 1
4 Accessible parks/walking trails
Multi‐use paved trails
Multi‐use unpaved trails
Community center
Shaded picnic areas & shelters
Large community parks
Small neighborhood parks
Off‐leash dog park
Playgrounds
Indoor swimming pool
Outdoor exercise/fitness area
Shaded play areas
Community gardens
Splash pads
Golf course
Open space conservation areas
Lighted diamond sports fields
Performing arts theater
Outdoor swimming pool
Environmental/nature education center
Lighted rectangular sports fields
Mountain bike trail
Indoor basketball/volleyball courts
Outdoor racket sports
BMX park/bike pump track
Outdoor courts
Outdoor handball courts
Skateboarding parks
Cricket pitch
Other
0 2 04 06 08 0 1 00Sour
ce:  ETC Institute (2020)
City of Chino Parks and Facilities Master Plan: Final Findings (2020)

Top Priorities for Investment for Facilities
Based on the Priority Investment Rating
176
171
140
125
115
114
107
102
91 90
88 86
85 81
78 78
77 73
73 61
60 56
51 50
44 37
29 28
7 13
Accessible parks/walking trails
Multi‐use paved trails
Multi‐use unpaved trails
Shaded picnic areas & shelters
Community center
Off‐leash dog park
Outdoor exercise/fitness area
Shaded play areas
Indoor swimming pool
Splash pads
Small neighborhood parks
Open space conservation areas
Large community parks
Performing arts theater
Environmental/nature education center
Community gardens
Playgrounds
Mountain bike trail
Outdoor swimming pool
Golf course
Indoor basketball/volleyball courts
Lighted diamond sports fields
Outdoor racket sports
Outdoor courts
Lighted rectangular sports fields
Outdoor handball courts
BMX park/bike pump track
Skateboarding parks
Cricket pitch
Other
0  40  80  120  160  200
Medium Priority
(50‐99)
Low Priority
(0‐49)
High Priority
(100+)
Source:  ETC Institute (2020)
City of Chino Parks and Facilities Master Plan: Final Findings (2020)

100
90 72
66 66
60 56
50 50
48 45
44 43
39 38
37 37
36 35
34 31
31 31
29 29
25 24
23 21
19 18
2 Adult fitness & wellness programs
Exercise classes
Hiking programs
Community special events
Senior programs
STEM classes
Water fitness programs/lap swimming
Trips & tours
Adult visual arts/crafts programs
Outdoor environmental/nature camps & programs
Adult performing arts programs
Swim lessons
Cultural enrichment programs
After school programs for youth of all ages
Youth summer programs & camps
Counseling
Adult sports leagues
Programs for people with special needs
Robotics
Programs for at risk youth/crime prevention
Youth sports programs & camps
Youth fitness & wellness classes
Youth visual arts/crafts programs
Teen/tween programs
Leadership/professional development
Youth performing arts programs
Preschool programs/early childhood education
Tennis lessons & leagues
Gymnastics/tumbling programs
Recreation/competitive swim team
EGaming/eSports
Other
0 2 04 06 08 0 1 00
Unmet Needs Rating for Programs
the rating for the item with the most unmet need=100
the rating of all other items reflects the relative amount of unmet need for each item compared to the item with the most unmet need Source:  ETC Institute (2020)
City of Chino Parks and Facilities Master Plan: Final Findings (2020)

Importance Rating for Programs
the rating for the item rated as the most important=100 the rating of all other items reflects the relative level of importance for each item compared to the item rated as the most important 100
60 59
59 46
27 25
25 21
21 20
19 18
17 16
16 16
15 15
13 13
12 10
8 8
8 8
5 5
5 4
2 Adult fitness & wellness programs
Senior programs
Community special events
Exercise classes
Hiking programs
STEM
Trips & tours
After school programs for youth of all ages
Adult sports leagues
Water fitness programs/lap swimming
Adult visual arts/crafts programs
Swim lessons
Youth sports programs & camps
Adult performing arts programs
Preschool programs/early childhood education
Outdoor environmental/nature camps & programs
Cultural enrichment programs
Programs for at risk youth/crime prevention
Robotics
Counseling
Programs for people with special needs
Youth summer programs & camps
Youth fitness & wellness classes
Teen/tween programs
EGaming/eSports
Youth performing arts programs
Leadership/professional development
Youth visual arts/crafts programs
Recreation/competitive swim team
Tennis lessons & leagues
Gymnastics/tumbling programs
Other
0 2 04 06 08 0 1 00Sour
ce:  ETC Institute (2020)
City of Chino Parks and Facilities Master Plan: Final Findings (2020)

Top Priorities for Investment for Programs
Based on the Priority Investment Rating
Source:  ETC Institute (2020)
200
149
126
125
118
88 77
75 70
64 64
63 62
59 58
50 50
50 50
49 49
40 40
38 36
36 33
28 27
25 24
4 Adult fitness & wellness programs
Exercise classes
Senior programs
Community special events
Hiking programs
STEM classes
Water fitness programs/lap swimming
Trips & tours
Adult visual arts/crafts programs
Outdoor environmental/nature camps & programs
After school programs for youth of all ages
Swim lessons
Adult performing arts programs
Cultural enrichment programs
Adult sports leagues
Robotics
Counseling
Youth summer programs & camps
Programs for at risk youth/crime prevention
Youth sports programs & camps
Programs for people with special needs
Youth fitness & wellness classes
Preschool programs/early childhood education
Teen/tween programs
Leadership/professional development
Youth visual arts/crafts programs
Youth performing arts programs
Tennis lessons & leagues
EGaming/eSports
Gymnastics/tumbling programs
Recreation/competitive swim team
Other
0  40  80  120  160  200
High Priority
(100+)
Medium Priority
(50‐99)
Low Priority
(0‐49)
City of Chino Parks and Facilities Master Plan: Final Findings (2020)

Section 4
Tabular Data
City of Chino Parks and Facilities Master Plan: Final Findings (2020)

Q1. Have you or any member of your household visited any City of Chino parks and/or facilities during the past 12 months?

Q1. Have you visited any City parks and/or
facilities during past 12 months  Number  Percent
Yes  407  85.7 %
No  68  14.3 %
Total  475  100.0 %

Q1a. How often have you visited City of Chino parks and/or facilities during the past 12 months?

Q1a. How often have you visited City parks and/
or facilities during past 12 months  Number  Percent
5+ times a week  32  7.9 %
2‐4 times a week  121  29.7 %
Once a week  67  16.5 %
1‐3 times a month  93  22.9 %
Less than once a month  86  21.1 %
Don’t know  8  2.0 %
Total  407  100.0 %

WITHOUT DON’T KNOW
Q1a. How often have you visited City of Chino parks and/or facilities during the past 12 months? (without "don't know")

Q1a. How often have you visited City parks and/
or facilities during past 12 months  Number  Percent
5+ times a week  32  8.0 %
2‐4 times a week  121  30.3 %
Once a week  67  16.8 %
1‐3 times a month  93  23.3 %
Less than once a month  86  21.6 %
Total  399  100.0 %
City of Chino Parks and Facilities Master Plan: Final Findings (2020)

Q1b. Overall, how would you rate the physical condition of ALL the City of Chino parks and facilities you have visited?

Q1b. How would you rate physical condition of all
City parks & facilities you have visited  Number  Percent Excellent  133  32.7 %
Good  238  58.5 %
Fair  30  7.4 %
Not provided  6  1.5 %
Total  407  100.0 %

WITHOUT NOT PROVIDED
Q1b. Overall, how would you rate the physical condition of ALL the City of Chino parks and facilities you have visited? (without "not provided")

Q1b. How would you rate physical condition of all
City parks & facilities you have visited  Number  Percent Excellent  133  33.2 %
Good  238  59.4 %
Fair  30  7.5 %
Total  401  100.0 %

City of Chino Parks and Facilities Master Plan: Final Findings (2020)

Q1c. If your household has NOT visited any City of Chino parks and/or facilities during the past 12 months, please CHECK ALL of the following reasons you have NOT visited.

Q1c. All reasons why you have not visited any
City parks and/or facilities during past 12 months  Number  Percent Use parks/facilities in other cities  3  4.4 %
Too far from your home  3  4.4 %
Parks/facilities are not well maintained  3  4.4 %
Lack of features we want to use  14  20.6 %
Lack of parking to access parks/facilities  4  5.9 %
Do not feel safe using parks/facilities  5  7.4 %
Lack of handicap accessibility  3  4.4 %
Not aware of parks’ or facilities’ locations  7  10.3 % Lack of transportation  1  1.5 %
Lack of restro
oms  4  5.9 %
Language/cultural barriers  1  1.5 %
Other  28  41.2 %
Total  76
City of Chino Parks and Facilities Master Plan: Final Findings (2020)

Q1c‐13. Other

Q1c‐13. Other  Number  Percent
BABYSIT INFANT GRAND CHILD  1  3.6 %
Didn't have any reasons to visit any parks and/or
facilities  during last 12 months  1  3.6 %
Don't want to go to a park  1  3.6 %
EXERCISE IN FITNESS CENTER  1  3.6 %
FLYING BUGS  1  3.6 %
HEALTH REASONS  1  3.6 %
I have not had a need or desire to visit our parks currently  1  3.6 % ILLNESS  1  3.6 %
ILLNESS K
EEPS US AT HOME  1  3.6 %
LACK OF DOG PARKS  1  3.6 %
Medical  1  3.6 %
NO CHILDREN AND AGE  1  3.6 %
NO NEED AT THIS TIME  1  3.6 %
NO REASON  1  3.6 %
NO WALKING
TRAILS IN PARKS NEARBY  1  3.6 %
NOT INTERESTED  3  10.7 %
No interest currently  1  3.6 %
No reason  1  3.6 %
No time  1  3.6 %
TOO BUSY  2  7.1 %
TOO OLD  1  3.6 %
Too busy with church and organization events  1  3.6 %
Too crowded  1  3.6 %
Work all the time  1  3.6 %
Work never get home for summer con
certs  1  3.6 %
Total  28  100.0 %

City of Chino Parks and Facilities Master Plan: Final Findings (2020)

Q2. From the following list, please CHECK ALL of the organizations that you or members of your household have used for recreation and sports activities during the last 12 months.

Q2. All organizations you have used for recreation
& sports activities during last 12 months  Number  Percent Private schools  46  9.7 %
Places of worship (e.g. synagogues, churches)  140  29.5 % Private & non‐profit youth sports  85  17.9 %
Public schools  128  26.9 %
Private summer camps  25  5.3 %
Private workout facilities  129  27.2 %
Neighboring cities  118  24.8 %
Private clubs (tennis, health, swim, fitness)  81   17.1 % City of Chino Community Services Department  127  26.7 % YMCA programs  58  12.2 %
Other  34  7.2 %
Total  971

City of Chino Parks and Facilities Master Plan: Final Findings (2020)

Q2‐11. Other

Q2‐11. Other  Number  Percent
AYALA BATTING CAGES  1  2.9 %
BACKYARD  1  2.9 %
BEACH  1  2.9 %
CHINO COMMUNITY THEATRE  1  2.9 %
CHINO CORN FEED RUN  1  2.9 %
CHRISTMAS EVENT  1  2.9 %
CITY OF CHINO SENIOR CENTER  1  2.9 %
COMMUNITY AMENITIES  1  2.9 %
Chino National Park  1  2.9 %
Community  1  2.9 %
DISNEYLAND  1  2.9 %
DOUGLAS PARK  1  2.9 %
Dance  1  2.9 %
EARTH DAY EVEN
T EVERY YEAR  1  2.9 %
Exercise, walking, running  1  2.9 %
FAMILY PARTY  1  2.9 %
HANDBALL  1  2.9 %
LA FITNESS  1  2.9 %
LITTLE LEA
GUE AND SOCCER  1  2.9 %
MUSEUMS  1  2.9 %
PARKS  3  8.8 %
PARKS/BIKE RIDES  1  2.9 %
PERSONAL USE  1  2.9 %
PRIVATE PROGRAM  1  2.9 %
PUBLIC PARKS  1  2.9 %
PUBLIC SIDEWALKS  1  2.9 %
Park walking trails  1  2.9 %
Prado Radio Controlled Air Field, Pomona Valley Model

Aircraft Club  1  2.9 %
RESTAURANTS  1  2.9 %
WALK  1  2.9 %
WALK THE DOG  1  2.9 %
Walking at Aayla Park  1  2.9 %
Total  34  100.0 %

City of Chino Parks and Facilities Master Plan: Final Findings (2020)

Q3. From the following list, please CHECK ALL the ways you learn about City of Chino Community Services Department programs and services.

Q3. All the ways you learn about City Community
Services Department programs & services  Number  Percent City recreation guide/Chino Connection  280  58.9 %
City website  189  39.8 %
Materials at parks or recreation facilities  67  14.1 % Conversations with Community Services staff  42  8.8 %
Newspaper  254  53.5 %
Word of mouth  196  41.3 %
Promotions at special events  57  12.0 %
Banners  98  20.6 %
Phone app  19  4.0 %
Emails  65  13.7 %
E‐newsletter  31  6.5 %
Social
media  157  33.1 %
Flyers  83  17.5 %
City Council meetings  13  2.7 %
Other  15  3.2 %
Total  1566

Q3‐15. Other

Q3‐15. Other  Number  Percent
BIKE PATHS  1  6.7 %
BY MYSELF  1  6.7 %
CHURCHES  1  6.7 %
Chino American Little League  1  6.7 %
Chino Champion  2  13.3 %
Driving by parks and friends who recommend  1  6.7 %
I am a former Community Services Commissioner  1  6.7 % Mail  4  26.7 %
PRESERVE COMMU
NITY APP  1  6.7 %
TEXT MESSAGES  1  6.7 %
Word of mouth  1  6.7 %
Total  15  100.0 %

City of Chino Parks and Facilities Master Plan: Final Findings (2020)

Q4. From the list in Question 3, which THREE methods of communication would you MOST PREFER the City use to communicate with you about Community Services programs and services?

Q4. Top choice  Number  Percent
City recreation guide/Chino Connection  133  28.0 %
City website  56  11.8 %
Materials at parks or recreation facilities  7  1.5 %
Conversations with Community Services staff  5  1.1 %
Newspaper  61  12.8 %
Word of mouth  4  0.8 %
Promotions at special events  7  1.5 %
Banners  12  2.5 %
Phone app  14  2.9 %
Emails  64  13.5 %
E‐newsletter  13  2.7 %
Social
media  46  9.7 %
Flyers  7  1.5 %
City Council meetings  1  0.2 %
Other  6  1.3 %
None chosen  39  8.2 %
Total  475  100.0 %

Q4. From the list in Question 3, which THREE methods of communication would you MOST PREFER the City use to communicate with you about Community Services programs and services?

Q4. 2nd choice  Number  Percent
City recreation guide/Chino Connection  61  12.8 %
City website  81  17.1 %
Materials at parks or recreation facilities  10  2.1 %
Conversations with Community Services staff  5  1.1 %
Newspaper  76  16.0 %
Word of mouth  12  2.5 %
Promotions at special events  4  0.8 %
Banners  17  3.6 %
Phone app  13  2.7 %
Emails  36  7.6 %
E‐newsletter  30  6.3 %
Social
media  41  8.6 %
Flyers  20  4.2 %
City Council meetings  2  0.4 %
Other  1  0.2 %
None chosen  66  13.9 %
Total  475  100.0 %

City of Chino Parks and Facilities Master Plan: Final Findings (2020)

Q4. From the list in Question 3, which THREE methods of communication would you MOST PREFER the City use to communicate with you about Community Services programs and services?

Q4. 3rd choice  Number  Percent
City recreation guide/Chino Connection  28  5.9 %
City website  41  8.6 %
Materials at parks or recreation facilities  19  4.0 %
Conversations with Community Services staff  5  1.1 %
Newspaper  54  11.4 %
Word of mouth  24  5.1 %
Promotions at special events  10  2.1 %
Banners  24  5.1 %
Phone app  13  2.7 %
Emails  36  7.6 %
E‐newsletter  21  4.4 %
Social
media  48  10.1 %
Flyers  34  7.2 %
City Council meetings  2  0.4 %
Other  1  0.2 %
None chosen  115  24.2 %
Total  475  100.0 %

SUM OF TOP 3 CHOICES
Q4. From the list in Question 3, which THREE methods of communication would you MOST PREFER the City use to communicate with you about Community Services programs and services? (top 3)

Q4. Sum of Top 3 Choices  Number  Percent
City recreation guide/Chino Connection  222  46.7 %
City website  178  37.5 %
Materials at parks or recreation facilities  36  7.6 %
Conversations with Community Services staff  15  3.2 %
Newspaper  191  40.2 %
Word of mouth  40  8.4 %
Promotions at special events  21  4.4 %
Banners  53  11.2 %
Phone app  40  8.4 %
Emails  136  28.6 %
E‐newsletter  64  13.5 %
Social
media  135  28.4 %
Flyers  61  12.8 %
City Council meetings  5  1.1 %
Other  8  1.7 %
None chosen  39  8.2 %
Total  1244

City of Chino Parks and Facilities Master Plan: Final Findings (2020)

Q5. Has your household participated in any programs offered by the City of Chino Community Services Department during the past 12 months?

Q5. Has your household participated in any
programs offered by City Community Services
Department during past 12 months  Number  Percent
Yes  182  38.3 %
No  293  61.7 %
Total  475  100.0 %

Q5a. How many programs offered by the City of Chino Community Services Department have you or members of your household participated in during the past 12 months?

Q5a. How many programs have you participated
in during past 12 months  Number  Percent
One  63  34.6 %
2‐3  87  47.8 %
4‐6  21  11.5 %
7+  9  4.9 %
Not provided  2  1.1 %
Total  182  100.0 %

WITHOUT NOT PROVIDED
Q5a. How many programs offered by the City of Chino Community Services Department have you or members of your household participated in during the past 12 months? (without "not provided")

Q5a. How many programs have you participated
in during past 12 months  Number  Percent
One  63  35.0 %
2‐3  87  48.3 %
4‐6  21  11.7 %
7+  9  5.0 %
Total  180  100.0 %

City of Chino Parks and Facilities Master Plan: Final Findings (2020)

Q5b. How would you rate the overall quality of the City of Chino Community Services Department programs in which your household has participated?

Q5b. How would you rate overall quality of City
Community Services Department programs in
which your household has participated  Number  Percent
Excellent  62  34.1 %
Good  104  57.1 %
Fair  11  6.0 %
Poor  1  0.5 %
Not provided  4  2.2 %
Total  182  100.0 %

WITHOUT NOT PROVIDED
Q5b. How would you rate the overall quality of the City of Chino Community Services Department programs in which your household has participated? (without "not provided")

Q5b. How would you rate overall quality of City
Community Services Department programs in
which your household has participated  Number  Percent
Excellent  62  34.8 %
Good  104  58.4 %
Fair  11  6.2 %
Poor  1  0.6 %
Total  178  100.0 %

City of Chino Parks and Facilities Master Plan: Final Findings (2020)

Q5c. If your household has NOT participated in any City of Chino Community Services Department programs during the past 12 months, please CHECK ALL of the following reasons why you may have NOT participated.

Q5c. Reasons why you may have not participated
in any City Community Services Department
programs during past 12 months  Number  Percent
Lack of quality instructors  7  2.4 %
Old & outdated facilities  8  2.7 %
Use programs of other agencies  8  2.7 %
I don't know what is offered  95  32.4 %
Lack of quality programs  13  4.4 %
Fees are too high  18  6.1 %
Too far from your home  2  0.7 %
Program times are not conv
enient  37  12.6 %
Classes are full  7  2.4 %
Program not offered  14  4.8 %
Registration is difficult  3  1.0 %
Poor customer service by staff  2  0.7 %
Lack of transportation  1  0.3 %
Lack of right program equi pment  2  0.7 %
Too busy/not interested  116  39.6 %
Language/cultural barriers  2  0.7 %
Other  20  6.8 %
Total  355

City of Chino Parks and Facilities Master Plan: Final Findings (2020)

Q6. Please indicate your level of agreement with the following statements concerning some potential benefits of the City of Chino's parks, facilities, and recreation programs or services.

(N=475)

Strongly      Strongly   Don't
agree  Agree  Neutral  Disagree  disagree  know
Q6‐1 Improves my (my household's) physical
health & fitness  32.8%  40.6%  14.5%  0.8%  0.4%  10.7%

Q6‐2 Helps to reduce crime in my neighborhood
& keep kids out of trouble  31.2%  41.1%  13.9%  2.1%  0.8%  10.9%

Q6‐3 Makes Chino a more desirable place to live  48.6%  40.2%  4.6%  1.3%  0.0%  5.3%

Q6‐4 Preserves open space & protects
environment  43.8%  37.3%  9.5%  1.5%  0.2%  7.8%

Q6‐5 Increases my (my household's) pr
operty value  31.2%  37.5%  19.2%  1.7%  0.2%  10.3%

Q6‐6 Improves my (my household's) mental
health & reduces stress  29.7%  40.0%  19.8%  0.8%  0.4%  9.3%

Q6‐7 Provides positive social interactions for

me (my household/family)  28.6%  42.1%  18.5%  1.3%  0.6%  8.8%

Q6‐8 Helps to attract new residents & businesses  25.1%  37.1%  22.9%  2.5%  0.6%  11.8%

Q6‐9 Promotes tourism to City & re.g.ion  15.8%  28.2%  31.8%  7.6%  1.5%  15.2%

Q6‐10 Positively impacts economic/business
development  20.0%  36.8%  28.4%  1.9%  1.1%  11.8%

Q6‐11 Is age‐friendly & accessible to all age groups  30.9%  44.4%  14.5%  1.9%  0.4%  7.8%

Q6‐12 Provides jobs/professional development
for youth  20.2%  40.8%  23.2%  2.5%  0.6%  12.6%

Q6‐13 Provides volunteer opportunities for the
community  25.7%  41.7%  18.5%  1.7%

0.6%  11.8%

City of Chino Parks and Facilities Master Plan: Final Findings (2020)

WITHOUT DON’T KNOW
Q6. Please indicate your level of agreement with the following statements concerning some potential benefits of the City of Chino's parks, facilities, and recreation programs or services. (without "don't know")

(N=475)

Strongly       Strongly
agree  Agree  Neutral  Disagree  disagree
Q6‐1 Improves my (my household's) physical
health & fitness  36.8%  45.5%  16.3%  0.9%  0.5%

Q6‐2 Helps to reduce crime in my neighborhood
& keep kids out of trouble  35.0%  46.1%  15.6%  2.4%  0.9%

Q6‐3 Makes Chino a more desirable place to live  51.3%  42.4%  4.9%  1.3%  0.0%

Q6‐4 Preserves open space & protects
environment  47.5%  40.4%  10.3%  1.6%  0.2%

Q6‐5 Increases my (my household's) pr
operty value  34.7%  41.8%  21.4%  1.9%  0.2%

Q6‐6 Improves my (my household's) mental
health & reduces stress  32.7%  44.1%  21.8%  0.9%  0.5%

Q6‐7 Provides positive social interactions for
me (my household/family)  31.4%  46.2%  20.3%  1.4%  0.7%

Q6‐8 Hel
ps to attract new residents & businesses  28.4%  42.0%  26.0%  2.9%  0.7%

Q6‐9 Promotes tourism to City & re.g.ion  18.6%  33.3%  37.5%  8.9%  1.7%

Q6‐10 Positively impacts economic/business
development  22.7%  41.8%  32.2%  2.1%  1.2%

Q6‐11 Is age‐friendly & accessible to all age groups  33.6%  48.2%  15.8%  2.1%  0.5%

Q6‐12 Provides jobs/professional development
for youth  23.1%  46.7%  26.5%  2.9%  0.7%

Q6‐13 Provides volunteer opportunities for the
community  29.1%  47.3%  21.0%  1.9%

0.7%

City of Chino Parks and Facilities Master Plan: Final Findings (2020)

Q7.Please indicate if you or any member of your household has a need for each of the parks and recreation facilities/amenities in the City of Chino listed below.

(N=475)

Yes  No
Q7‐1. Accessible parks/walking trails  76.2%  23.8%

Q7‐2. BMX park/bike pump track  10.5%  89.5%

Q7‐3. Community center (multi‐use space for events,
exercise & activities)  55.4%  44.6%

Q7‐4. Community gardens  31.8%  68.2%

Q7‐5. Cricket pitch  3.4%  96.6%

Q7‐6. Environmental/nature education center  32.4%  67.6%

Q7‐7. Golf course  23.6%  76.4%

Q7‐

8. Indoor basketball/volleyball courts (indoor gyms)  29.5%  70.5%

Q7‐9. Indoor swimming pool  31.4%  68.6%

Q7‐10. Large community parks  57.9%  42.1%

Q7‐11. Lighted diamond sports fields (baseball, softball)  32.6%  67.4%

Q7‐12. Lighted rectangular sports fields (football, rugby, soccer)  28.2%  71.8%

Q7‐13. Mountain bike trail  28.2%  71.8%

Q7‐14. Multi
‐use paved trails (hiking, biking, walking)  68.8%  31.2%

Q7‐15. Multi‐use unpaved trails (hiking, biking, walking)  54.1%  45.9%

Q7‐16. Off‐leash dog park  33.5%  66.5%

Q7‐17. Open space conservation areas  39.8%  60.2%

Q7‐18. Outdoor exercise/fitness area  46.5%  53.5%

Q7‐19. Outd
oor courts (volleyball & basketball)  29.3%  70.7%

Q7‐20. Outdoor racket sports (tennis, pickleball)  22.5%  77.5%

City of Chino Parks and Facilities Master Plan: Final Findings (2020)

Q7.Please indicate if you or any member of your household has a need for each of the parks and recreation facilities/amenities in the City of Chino listed below.

Yes  No
Q7‐21. Outdoor swimming pool  30.1%  69.9%

Q7‐22. Performing arts theater  34.5%  65.5%

Q7‐23. Shaded picnic areas & shelters  63.2%  36.8%

Q7‐24. Outdoor handball courts  17.1%  82.9%

Q7‐25. Playgrounds  52.0%  48.0%

Q7‐26. Shaded play areas  49.1%  50.9%

Q7‐27. Skateboarding parks  17.1%  82.9%

Q7‐28. Small neighborhood parks  58.9%  41.1%

Q7‐29. Sp
lash pads  32.2%  67.8%

Q7‐30. Other  3.4%  96.6%

City of Chino Parks and Facilities Master Plan: Final Findings (2020)

Q7. If "YES," please rate how well your need for facilities of this type are being met using a scale of 1 to 5, where 5 means they are "100% Met" and 1 means "0% Met."

(N=449)

100% met  75% met  50% met  25% met  0% met
Q7‐1. Accessible parks/walking trails  34.5%  33.3%  19.5%  8.8%  3.8%

Q7‐2. BMX park/bike pump track  15.2%  19.6%  26.1%  10.9%  28.3%

Q7‐3. Community center (multi‐use space for events,
exercise & activities)  27.3%  30.3%  26.9%  10.1%  5.5%

Q7‐4. Community gardens  19.9%  22.1%  25.7%  18.4%  14.0%

Q7‐5. Cricket pitch  20.0%  20.0%  6.7%  6.7%  46.7%

Q7‐6. Environmental/na
ture education center  16.9%  20.4%  23.9%  17.6%  21.1%

Q7‐7. Golf course  21.6%  21.6%  18.6%  9.8%  28.4%

Q7‐8. Indoor basketball/volleyball courts (indoor gyms)  26.8%  22.8%  20.3%  13.8%  16.3%

Q7‐9. Indoor swimming pool  12.0%  21.8%  12.0%  11.3%  42.9%

Q7‐10. Large community parks  48.5%  26.7%  17.6%  4.2%

3.1%

Q7‐11. Lighted diamond sports fields (baseball, softball)  39.6%  23.6%  22.2%  6.3%  8.3%

Q7‐12. Lighted rectangular sports fields (football, rugby, soccer)  36.9%  28.7%  18.0%  5.7%  10.7%

Q7‐13. Mountain bike trail  18.5%  14.3%  31.9%  14.3%  21.0%

Q7‐14. Multi‐use paved trails (hiking, biking, walking)  20.4%  32.9%  28.6%  10.9%  7.2%

Q7‐15. Multi‐use unpaved trails (hiking, biking, walking)  17.0%  26.0%  26.8%  17.4%  12.8%

Q7‐16. Off‐leash dog park  12.2%  11.6%  19.0%  19.0%  38.1%

Q7‐17. Open space conservation areas  24.1%  21.8%  27.1%  18.2%  8.8%

Q7‐18. Outdoor exercise/fitness area  22.4%  21.4%  25.0%  18.8%  12.5%

Q7‐19. Outd
oor courts (volleyball & basketball)  26.8%  26.0%  22.0%  13.4%  11.8%

Q7‐20. Outdoor racket sports (tennis, pickleball)  15.6%  22.9%  20.8%  17.7%  22.9%

City of Chino Parks and Facilities Master Plan: Final Findings (2020)

Q7. If "YES," please rate how well your need for facilities of this type are being met using a scale of 1 to 5, where 5 means they are "100% Met" and 1 means "0% Met."

100% met  75% met  50% met  25% met  0% met
Q7‐21. Outdoor swimming pool  21.9%  16.4%  23.4%  15.6%  22.7%

Q7‐22. Performing arts theater  17.2%  23.4%  24.1%  15.9%  19.3%

Q7‐23. Shaded picnic areas & shelters  28.6%  29.0%  26.5%  12.4%  3.5%

Q7‐24. Outdoor handball courts  19.7%  18.3%  21.1%  18.3%  22.5%

Q7‐25. Playgrounds  39.0%  32.5%  21.1%  5.3%  2.2%

Q7‐26. Shaded play areas  22.2%  25.9%  29.7%  13.7%  8.5%

Q7‐27. Skateboarding parks  30.1%  24.7%  19.2%  15.1%  11.0%

Q7‐28. Small neighborhood parks  38.0%  33.7%  19.0%  6.6%  2.7%

Q7‐29. Splash pads  15.0%  15.0%  22.1%  26.4%  21.4%

Q7‐30. Other  7.7%  7.7%  15.4%  0.0%  69.2%

City of Chino Parks and Facilities Master Plan: Final Findings (2020)

Q8. Which FOUR facilities/amenities from the list in Question 7 are MOST IMPORTANT to your household?

Q8. Top choice  Number  Percent
Accessible parks/walking trails  131  27.6 %
BMX park/bike pump track  6  1.3 %
Community center (multi‐use space for events, exercise & activities)  36  7.6 % Community gardens  8  1.7 %
Cricket pitch  1  0.2 %
Environmental/nature education center  1  0.2 %
Golf course  10  2.1 %
Indoor basketball/volleyball courts (indo or gyms)  11  2.3 % Indoor swimming pool  11  2.3 %
Large community parks  10  2.1 %
Lighted diamond sports fields (baseball, softball)  13  2.7 % Lighted rectangular sports fields (football, rugby, soccer)  11  2.3 % Mountain bike trail  4  0.8 %
Multi‐use paved trails (hikin g, biking, walking)  26  5.5 % Multi‐use unpaved trails (hiking, biking, walking)  12  2.5 % Off‐leash dog park  24  5.1 %
Open space conservation areas  6  1.3 %
Outdoor exercise/fitness area  6  1.3 %
Outdoor racket sports (tennis, pickleball)  5  1.1 %
Outdoor swimming pool  6  1.3 %
Performing arts thea
ter  7  1.5 %
Shaded picnic areas & shelters  10  2.1 %
Outdoor handball courts  1  0.2 %
Playgrounds  14  2.9 %
Shaded play areas  11  2.3 %
Skateboarding parks  3  0.6 %
Small neighborhood parks  14  2.9 %
Splash pads  2  0.4 %
Other  7  1.5 %
None chosen  68  14.3 %
Total  475  100.0 %

City of Chino Parks and Facilities Master Plan: Final Findings (2020)

Q8. Which FOUR facilities/amenities from the list in Question 7 are MOST IMPORTANT to your household?

Q8. 2nd choice  Number  Percent
Accessible parks/walking trails  36  7.6 %
BMX park/bike pump track  8  1.7 %
Community center (multi‐use space for events, exercise & activities)  27  5.7 % Community gardens  16  3.4 %
Cricket pitch  1  0.2 %
Environmental/nature education center  10  2.1 %
Golf course  16  3.4 %
Indoor basketball/volleyball courts (indo or gyms)  9  1.9 % Indoor swimming pool  22  4.6 %
Large community parks  31  6.5 %
Lighted diamond sports fields (baseball, softball)  10  2.1 % Lighted rectangular sports fields (football, rugby, soccer)  6  1.3 % Mountain bike trail  6  1.3 %
Multi‐use paved trails (hikin g, biking, walking)  43  9.1 % Multi‐use unpaved trails (hiking, biking, walking)  25  5.3 % Off‐leash dog park  16  3.4 %
Open space conservation areas  11  2.3 %
Outdoor exercise/fitness area  11  2.3 %
Outdoor courts (volleyball & basketball)  6  1.3 %
Outdoor racket sports (tennis, pickleball)  5  1.1 %
Outdoor swimmin
g pool  6  1.3 %
Performing arts theater  9  1.9 %
Shaded picnic areas & shelters  15  3.2 %
Outdoor handball courts  3  0.6 %
Playgrounds  12  2.5 %
Shaded play areas  9  1.9 %
Skateboarding parks  3  0.6 %
Small neighborhood parks  17

3.6 %
Splash pads  6  1.3 %
None chosen  80  16.8 %
Total  475  100.0 %

City of Chino Parks and Facilities Master Plan: Final Findings (2020)

Q8. Which FOUR facilities/amenities from the list in Question 7 are MOST IMPORTANT to your household?

Q8. 3rd choice  Number  Percent
Accessible parks/walking trails  26  5.5 %
BMX park/bike pump track  1  0.2 %
Community center (multi‐use space for events, exercise & activities)  13  2.7 % Community gardens  8  1.7 %
Environmental/nature education center  12  2.5 %
Golf course  4  0.8 %
Indoor basketball/volleyball courts (indoor gyms)  6  1.3 % Indoor swimming pool  15  3.2 %
Large community parks  26  5.5 %
Lighted diamond sports fields (baseball, softball)  8  1.7 % Lighte
d rectangular sports fields (football, rugby, soccer)  7  1.5 % Mountain bike trail  10  2.1 %
Multi‐use paved trails (hiking, biking, walking)  46  9.7 % Multi‐use unpaved trails (hiking, biki
ng, walking)  26  5.5 %
Off‐leash dog park  14  2.9 %
Open space conservation areas  10  2.1 %
Outdoor exercise/fitness area  20  4.2 %
Outdoor courts (volleyball & basketball)  7  1.5 %
Outdoor racket sports (tennis, pickleball)  3  0.6 %
Outdoor swimming pool  13

2.7 %
Performing arts theater  9  1.9 %
Shaded picnic areas & shelters  23  4.8 %
Outdoor handball courts  1  0.2 %
Playgrounds  18  3.8 %
Shaded play areas  16  3.4 %
Small neighborhood parks  17  3.6 %
Splash pads  17  3.6 %
Other  1  0.2 %
None chosen  98  20.6 %
Total  475  100.0 %

City of Chino Parks and Facilities Master Plan: Final Findings (2020)

Q8. Which FOUR facilities/amenities from the list in Question 7 are MOST IMPORTANT to your household?

Q8. 4th choice  Number  Percent
Accessible parks/walking trails  15  3.2 %
BMX park/bike pump track  1  0.2 %
Community center (multi‐use space for events, exercise & activities)  11  2.3 % Community gardens  10  2.1 %
Environmental/nature education center  8  1.7 %
Golf course  10  2.1 %
Indoor basketball/volleyball courts (indoor gyms)  3  0.6 % Indoor swimming pool  7  1.5 %
Large community parks  16  3.4 %
Lighted diamond sports fields (baseball, softball)  7  1.5 % Lighte
d rectangular sports fields (football, rugby, soccer)  5  1.1 % Mountain bike trail  9  1.9 %
Multi‐use paved trails (hiking, biking, walking)  32  6.7 % Multi‐use unpaved trails (hiking, biki
ng, walking)  29  6.1 %
Off‐leash dog park  17  3.6 %
Open space conservation areas  13  2.7 %
Outdoor exercise/fitness area  17  3.6 %
Outdoor courts (volleyball & basketball)  2  0.4 %
Outdoor racket sports (tennis, pickleball)  4  0.8 %
Outdoor swimming pool  6  1.3 %
Performing
arts theater  11  2.3 %
Shaded picnic areas & shelters  38  8.0 %
Outdoor handball courts  3  0.6 %
Playgrounds  20  4.2 %
Shaded play areas  11  2.3 %
Skateboarding parks  2  0.4 %
Small neighborhood parks  28  5.9 %
Splash pads  16  3.4 %
None chosen  124  26.1 %
Total  475  100.0 %

City of Chino Parks and Facilities Master Plan: Final Findings (2020)

SUM OF TOP 4 CHOICES
Q8. Which FOUR facilities/amenities from the list in Question 7 are MOST IMPORTANT to your household? (top 4)

Q8. Sum of Top 4 Choices  Number  Percent
Accessible parks/walking trails  208  43.8 %
BMX park/bike pump track  16  3.4 %
Community center (multi‐use space for events, exercise & activities)  87  18.3 % Community gardens  42  8.8 %
Cricket pitch  2  0.4 %
Environmental/nature education center  31  6.5 %
Golf course  40  8.4 %
Indoor basketball/volleyball courts (indo or gyms)  29  6.1 % Indoor swimming pool  55  11.6 %
Large community parks  83  17.5 %
Lighted diamond sports fields (baseball, softball)  38  8.0 % Lighted rectangular sports fields (football, rugby, soccer)  29  6.1 % Mountain bike trail  29  6.1 %
Multi‐use paved trails (hikin g, biking, walking)  147  30.9 % Multi‐use unpaved trails (hiking, biking, walking)  92  19.4 % Off‐leash dog park  71  14.9 %
Open space conservation areas  40  8.4 %
Outdoor exercise/fitness area  54  11.4 %
Outdoor courts (volleyball & basketball)  15  3.2 %
Outdoor racket sports (tennis, pickleball)  17  3.6 %
Outdoor
swimming pool  31  6.5 %
Performing arts theater  36  7.6 %
Shaded picnic areas & shelters  86  18.1 %
Outdoor handball courts  8  1.7 %
Playgrounds  64  13.5 %
Shaded play areas  47  9.9 %
Skateboarding parks  8  1.7 %
Small neighborhood parks  76

16.0 %
Splash pads  41  8.6 %
Other  8  1.7 %
None chosen  68  14.3 %
Total  1598

Q9. Please indicate if you or any member of your household has a need for each of the Community Services City of Chino Parks and Facilities Master Plan: Final Findings (2020)

Department programs in the City of Chino listed below.

(N=475)

Yes  No
Q9‐1. Adult fitness & wellness programs  57.5%  42.5%

Q9‐2. Adult sports leagues  22.1%  77.9%

Q9‐3. After school programs for youth of all ages  25.3%  74.7%

Q9‐4. Adult performing arts programs (dance/music)  24.4%  75.6%

Q9‐5. Adult visual arts/crafts programs  24.8%  75.2%

Q9‐6. Community special events  48.0%  52.0%

Q9‐7. Counseling  18.5%  81.5%

Q9‐8. Cultural enri
chment programs  22.7%  77.3%

Q9‐9. EGaming/eSports  9.5%  90.5%

Q9‐10. Exercise classes  50.9%  49.1%

Q9‐11. Gymnastics/tumbling programs  13.5%  86.5%

Q9‐12. Hiking programs (e.g. Hike the Valley)  38.3%  61.7%

Q9‐13. Leadership/professional development  12.6%  87.4%

Q9‐14. Outdoor environmen
tal/nature camps & programs  22.5%  77.5%

Q9‐15. Preschool programs/early childhood education  16.2%  83.8%

Q9‐16. Programs for at risk youth/crime prevention  18.9%  81.1%

Q9‐17. Programs for people with special needs  19.2%  80.8%

Q9‐18. Recreation/competitive swim team  10.1%  89.9%

Q9‐19. Robotics  13.7%  86.3%

Q9‐20. Senior programs  43.4%  56.6%

Q9‐21. ST
EM (science, technology, engineering, &
mathematics) classes  27.6%  72.4%

City of Chino Parks and Facilities Master Plan: Final Findings (2020)

Q9. Please indicate if you or any member of your household has a need for each of the Community Services Department programs in the City of Chino listed below.

Yes  No
Q9‐22. Swim lessons  24.6%  75.4%

Q9‐23. Teen/tween programs  15.4%  84.6%

Q9‐24. Tennis lessons & leagues  12.2%  87.8%

Q9‐25. Trips & tours  29.5%  70.5%

Q9‐26. Youth fitness & wellness classes  17.3%  82.7%

Q9‐27. Youth performing arts programs (dance/music)  17.3%  82.7%

Q9‐28. Youth sports programs & camps  22.5%  77.5%

Q9‐29. You
th summer programs & camps  22.1%  77.9%

Q9‐30. Youth visual arts/crafts programs  17.7%  82.3%

Q9‐31. Water fitness programs/lap swimming  25.9%  74.1%

Q9‐32. Other  0.8%  99.2%

Q9. If "YES," please rate how well your need for programs of this type are being met using a scale of 1 to 5, where 5 City of Chino Parks and Facilities Master Plan: Final Findings (2020)

means they are "100% Met" and 1 means "0% Met."

(N=413)

100% met  75% met  50% met  25% met  0% met
Q9‐1. Adult fitness & wellness programs  16.2%  24.3%  34.5%  15.3%  9.8%

Q9‐2. Adult sports leagues  27.4%  15.8%  26.3%  21.1%  9.5%

Q9‐3. After school programs for youth of all ages  20.4%  26.2%  27.2%  17.5%  8.7%

Q9‐4. Adult performing arts programs (dance/music)  20.0%  17.0%  22.0%  28.0%  13.0%

Q9‐5. Adult visual arts/crafts programs  12.1%  19.2%  32.3%  22.2%  14.1%

Q9‐6. Community special events  21.1%  31.9%  27.5%  14.2%  5.4%

Q9‐7. Counse
ling  20.6%  10.3%  33.8%  17.6%  17.6%

Q9‐8. Cultural enrichment programs  17.3%  17.3%  29.6%  23.5%  12.2%

Q9‐9. EGaming/eSports  13.9%  19.4%  30.6%  16.7%  19.4%

Q9‐10. Exercise classes  16.8%  22.6%  31.7%  17.8%  11.1%

Q9‐11. Gymnastics/tumbli
ng programs  23.1%  23.1%  26.9%  7.7%  19.2%

Q9‐12. Hiking programs (e.g. Hike the Valley)  19.7%  15.9%  29.3%  17.8%  17.2%

Q9‐13. Leadership/professional development  10.0%  12.0%  28.0%  30.0%  20.0%

Q9‐14. Outdoor environmental/nature camps & programs  11.1%  15.6%  34.4%  17.8%  21.1%

Q9‐15. Preschool programs/early
childhood education  23.4%  26.6%  23.4%  12.5%  14.1%

Q9‐16. Programs for at risk youth/crime prevention  22.2%  15.3%  27.8%  23.6%  11.1%

Q9‐17. Programs for people with special needs  24.3%  12.2%  27.0%  17.6%  18.9%

Q9‐18. Recreation/competitive swim team  19.5%  14.6%  26.8%  14.6%  24.4%

Q9‐19. Robotics  3.9%  7.8%  19.6%  23.5%  45.1%

Q9‐20. Senior programs  24.3%  23.8%  28.2%  16.6%  7.2%

Q9‐21. STEM (science, technology, engineering, &
mathematics) classes  11.1%  13.9%  23.1%  25.0%  26.9%

City of Chino Parks and Facilities Master Plan: Final Findings (2020)

Q9. If "YES," please rate how well your need for programs of this type are being met using a scale of 1 to 5, where 5 means they are "100% Met" and 1 means "0% Met."

100% met  75% met  50% met  25% met  0% met
Q9‐22. Swim lessons  21.4%  17.3%  29.6%  12.2%  19.4%

Q9‐23. Teen/tween programs  19.0%  15.9%  30.2%  25.4%  9.5%

Q9‐24. Tennis lessons & leagues  17.4%  17.4%  30.4%  17.4%  17.4%

Q9‐25. Trips & tours  19.6%  22.3%  23.2%  17.0%  17.9%

Q9‐26. Youth fitness & wellness classes  18.9%  20.3%  27.0%  16.2%  17.6%

Q9‐27. Youth performin
g arts programs (dance/music)  22.9%  27.1%  18.6%  14.3%  17.1%

Q9‐28. Youth sports programs & camps  27.8%  24.7%  23.7%  15.5%  8.2%

Q9‐29. Youth summer programs & camps  20.0%  21.1%  25.6%  20.0%  13.3%

Q9‐30. Youth visual arts/crafts programs  17.4%  23.2%  24.6%  20.3%  14.5%

Q9‐31. Water fitness programs/lap swimming  8.6%  17.1%  24.8%  28.6%  21.0%

Q9‐32. Ot
her  0.0%  0.0%  0.0%  0.0%  100.0%

Q9‐32. Other

Q9‐32. Other  Number  Percent
Adult Roller Hockey  1  25.0 %
CLASSES WITH IVHS, ETC  1  25.0 %
MORE YOUTH BASEBALL FACILITIES  1  25.0 %
Simple well‐lit paved walking areas  1  25.0 %
Total  4  100.0 %

City of Chino Parks and Facilities Master Plan: Final Findings (2020)

Q10. Which FOUR programs from the list in Question 9 are MOST IMPORTANT to your household?

Q10. Top choice  Number  Percent
Adult fitness & wellness programs  101  21.3 %
Adult sports leagues  14  2.9 %
After school programs for youth of all ages  14  2.9 %
Adult performing arts programs (dance/music)  6  1.3 %
Adult visual arts/crafts programs  4  0.8 %
Community special events  32  6.7 %
Counseling  8  1.7 %
Cultural enrich
ment programs  5  1.1 %
EGaming/eSports  2  0.4 %
Exercise classes  18  3.8 %
Gymnastics/tumbling programs  1  0.2 %
Hiking programs (e.g. Hike the Valley)  25  5.3 %
Outdoor environmental/nature camps & programs  3  0.6 % Preschool programs/early childhood education  11  2.3 % Programs for at risk youth/crime prevention  4  0.8 %
Programs for people with special needs  5  1.1 %
Recrea
tion/competitive swim team  3  0.6 %
Robotics  3  0.6 %
Senior programs  30  6.3 %
STEM (science, technology, engineering, & mathematics) classes  18  3.8 % Swim lessons  8  1.7 %
Teen/tween programs  1  0.2 %
Tennis lessons & leagues  3  0.6 %
Trips & tours  5  1.1 %
Youth fit
ness & wellness classes  1  0.2 %
Youth performing arts programs (dance/music)  4  0.8 %
Youth sports programs & camps  11  2.3 %
Youth summer programs & camps  5  1.1 %
Youth visual arts/crafts programs  1  0.2 %
Water fitness programs/lap swimming  6  1.3 %
Other  3  0.6 %
None chosen  120

25.3 %
Total  475  100.0 %

City of Chino Parks and Facilities Master Plan: Final Findings (2020)

Q10. Which FOUR programs from the list in Question 9 are MOST IMPORTANT to your household?

Q10. 2nd choice  Number  Percent
Adult fitness & wellness programs  39  8.2 %
Adult sports leagues  14  2.9 %
After school programs for youth of all ages  15  3.2 %
Adult performing arts programs (dance/music)  10  2.1 % Adult visual arts/crafts programs  13  2.7 %
Community special events  33  6.9 %
Counseling  5  1.1 %
Cultural enrich
ment programs  4  0.8 %
EGaming/eSports  4  0.8 %
Exercise classes  33  6.9 %
Gymnastics/tumbling programs  2  0.4 %
Hiking programs (e.g. Hike the Valley)  20  4.2 %
Leadership/professional development  8  1.7 %
Outdoor environmental/nature camps & programs  12  2.5 % Preschool programs/early childhood education  11  2.3 % Programs for
at risk youth/crime prevention  7  1.5 %
Programs for people with special needs  2  0.4 %
Recreation/competitive swim team  1  0.2 %
Robotics  8  1.7 %
Senior programs  26  5.5 %
STEM (science, technology, engineering, & mathematics) classes  9  1.9 % Swim lessons  11  2.3 %
Teen/tween programs  6  1.3 %
Tennis lessons & leagues  3  0.6 %
Trips & tours  10  2.1 %
Youth fi
tness & wellness classes  5  1.1 %
Youth performing arts programs (dance/music)  3  0.6 %
Youth sports programs & camps  7  1.5 %
Youth summ
er programs & camps  5  1.1 %
Youth visual arts/crafts programs  3  0.6 %
Water fitness programs/lap swimming  9  1.9 %
None chosen  137  28.8 %
Total  475  100.0 %

City of Chino Parks and Facilities Master Plan: Final Findings (2020)

Q10. Which FOUR programs from the list in Question 9 are MOST IMPORTANT to your household?

Q10. 3rd choice  Number  Percent
Adult fitness & wellness programs  20  4.2 %
Adult sports leagues  5  1.1 %
After school programs for youth of all ages  8  1.7 %
Adult performing arts programs (dance/music)  6  1.3 %
Adult visual arts/crafts programs  14  2.9 %
Community special events  28  5.9 %
Counseling  8  1.7 %
Cultural enrich
ment programs  10  2.1 %
EGaming/eSports  6  1.3 %
Exercise classes  37  7.8 %
Gymnastics/tumbling programs  2  0.4 %
Hiking programs (e.g. Hike the Valley)  24  5.1 %
Leadership/professional development  3  0.6 %
Outdoor environmental/nature camps & programs  8  1.7 % Preschool programs/early childhood education  4  0.8 %
Programs for at risk youth/crime prevention  8  1.7 %
Programs for
people with special needs  9  1.9 %
Robotics  5  1.1 %
Senior programs  27  5.7 %
STEM (science, technology, engineering, & mathematics) classes  13  2.7 % Swim lessons  5  1.1 %
Teen/tween programs  6  1.3 %
Tennis lessons & leagues  1  0.2 %
Trips & tours  13  2.7 %
Youth fi
tness & wellness classes  7  1.5 %
Youth performing arts programs (dance/music)  4  0.8 %
Youth sports programs & camps  9  1.9 %
Youth summer programs & camps  2  0.4 %
Youth visual arts/crafts programs  2  0.4 %
Water fitness programs/lap swimming  11  2.3 %
None
chosen  170  35.8 %
Total  475  100.0 %

City of Chino Parks and Facilities Master Plan: Final Findings (2020)

Q10. Which FOUR programs from the list in Question 9 are MOST IMPORTANT to your household?

Q10. 4th choice  Number  Percent
Adult fitness & wellness programs  19  4.0 %
Adult sports leagues  5  1.1 %
After school programs for youth of all ages  7  1.5 %
Adult performing arts programs (dance/music)  8  1.7 %
Adult visual arts/crafts programs  5  1.1 %
Community special events  14  2.9 %
Counseling  2  0.4 %
Cultural enrich
ment programs  9  1.9 %
EGaming/eSports  3  0.6 %
Exercise classes  18  3.8 %
Gymnastics/tumbling programs  2  0.4 %
Hiking programs (e.g. Hike the Valley)  14  2.9 %
Leadership/professional development  3  0.6 %
Outdoor environmental/nature camps & programs  6  1.3 % Preschool programs/early childhood education  4  0.8 %
Programs for at risk youth/crime prevention  8  1.7 %
Programs for
people with special needs  7  1.5 %
Recreation/competitive swim team  5  1.1 %
Robotics  11  2.3 %
Senior programs  25  5.3 %
STEM (science, technology, engineering, & mathematics) classes  9  1.9 % Swim lessons  10  2.1 %
Teen/tween programs  2  0.4 %
Tennis lessons & leagues  2  0.4 %
Trips & tours  17  3.6 %
Youth fi
tness & wellness classes  4  0.8 %
Youth performing arts programs (dance/music)  4  0.8 %
Youth sports programs & camps  5  1.1 %
Youth summ
er programs & camps  9  1.9 %
Youth visual arts/crafts programs  4  0.8 %
Water fitness programs/lap swimming  12  2.5 %
Other  1  0.2 %
None chosen  221  46.5 %
Total  475  100.0 %

City of Chino Parks and Facilities Master Plan: Final Findings (2020)

SUM OF TOP 4 CHOICES
Q10. Which FOUR programs from the list in Question 9 are MOST IMPORTANT to your household? (top 4)

Q10. Sum of Top 4 Choices  Number  Percent
Adult fitness & wellness programs  179  37.7 %
Adult sports leagues  38  8.0 %
After school programs for youth of all ages  44  9.3 %
Adult performing arts programs (dance/music)  30  6.3 % Adult visual arts/crafts programs  36  7.6 %
Community special events  107  22.5 %
Counseling  23  4.8 %
Cultural enrich
ment programs  28  5.9 %
EGaming/eSports  15  3.2 %
Exercise classes  106  22.3 %
Gymnastics/tumbling programs  7  1.5 %
Hiking programs (e.g. Hike the Valley)  83  17.5 %
Leadership/professional development  14  2.9 %
Outdoor environmental/nature camps & programs  29  6.1 % Preschool programs/early childhood education  30  6.3 % Programs for
at risk youth/crime prevention  27  5.7 %
Programs for people with special needs  23  4.8 %
Recreation/competitive swim team  9  1.9 %
Robotics  27  5.7 %
Senior programs  108  22.7 %
STEM (science, technology, engineering, & mathematics) classes  49  10.3 % Swim lessons  34  7.2 %
Teen/tween programs  15  3.2 %
Tennis lessons & leagues  9  1.9 %
Trips & tours  45

9.5 %
Youth fitness & wellness classes  17  3.6 %
Youth performing arts programs (dance/music)  15  3.2 % Youth sports programs & camps  32  6.7 %
Youth summ
er programs & camps  21  4.4 %
Youth visual arts/crafts programs  10  2.1 %
Water fitness programs/lap swimming  38  8.0 %
Other  4  0.8 %
None chosen  120  25.3 %
Total  1372

City of Chino Parks and Facilities Master Plan: Final Findings (2020)

Q11. The City of Chino is in the process of evaluating its special events. With that in mind, please check the THREE single or multi‐day event concepts that you and members of your household would be MOST INTERESTED in.

Q11. What single or multi‐day event concepts you
would be most interested in  Number  Percent
Cultural celebrations (ethnic music, traditions, performances)  134  28.2 % Food events (farmer's market, food tastings, beer/wine)  333  70.1 % Entertainment (music, movies, performers)  250  52.6 %
Health & wellness events (nutrition counseling,
preventative health education, mental health wellness,
community resources  97  20.4 %
Environmental event (Earth Day, sustainability, recycling)  62   13.1 % Employment/job fairs  59  12.4 %
Competitions (triathlon, bike, 5K/10K runs, adventure/
obstacle  courses)  55  11.6 %
Sports tournaments (basketball, football, dodgeball,
pickleball, soccer)  44  9.3 %
Safety/crime prevention fairs  43  9.1 %
Holiday celebrations–Memorial, Veterans, 4th of July  190  40.0 % None. I don't think City should offer special events  9  1.9 % Total  1276

City of Chino Parks and Facilities Master Plan: Final Findings (2020)

Q12. Should the city offer a multi‐day (2‐3 day) special event?

Q12. Should City offer a multi‐day (2‐3 day)
special event  Number  Percent
Yes  282  59.4 %
No  155  32.6 %
Not provided  38  8.0 %
Total  475  100.0 %

WITHOUT NOT PROVIDED
Q12. Should the city offer a multi‐day (2‐3 day) special event? (without "not provided")

Q12. Should City offer a multi‐day (2‐3 day)
special event  Number  Percent
Yes  282  64.5 %
No  155  35.5 %
Total  437  100.0 %

City of Chino Parks and Facilities Master Plan: Final Findings (2020)

Q13. The City of Chino is exploring the importance of a multiuse community center. Below are some features that could be included in that facility. Please indicate how often your household would use each of these features.

(N=475)
Several  A few  At least  Less than
times/  times/  once/  once/  Seldom/  Don't
week  month  month  month  never  know
Q13‐1. Aerobics/fitness/gymnastics space  21.9%  18.1%  12.4%  5.7%  21.3%  20.6%

Q13‐2. Arts & crafts rooms  5.5%  11.6%  16.8%  11.4%  31.4%  23.4%

Q13‐3. Banquet/special event space  1.5%  2.5%  8.8%  20.4%  36.6%  30.1%

Q13‐4. Childcare  7.4%  3.4%  2.3%  2.3%  54.5%  30.1%

Q13‐5. Indoor all‐inclusive playground  7.2%  10.3%  8.8%  7.8%  39.8%  26.1%

Q13‐6. Indoor court sports (handball, racquetball)  6.7%

9.5%  9.7%  8.2%  41.7%  24.2%

Q13‐7. Indoor lap lanes for swim lessons,
exercise swimming, competitive swimming or
therapeutic purposes  13.5%  14.9%  12.6%  6.9%  29.3%  22.7%

Q13‐8. Indoor running/walking track  21.5%  22.3%  11.4%  5.7%  21.3%  17.9%

Q13‐9. Indoor stage/theater performances/
cultural arts  6.1%  6.3%  14.1%  15.2%  32.0%  26.3%

Q13‐10. Indoor turf fields  6.1%  6.1%  8.6%  8.0%  43.4%  27.8%

Q13‐11. Multi‐purpose courts for basketball,
pickleball, volleyball, etc.  7.8%  10.3%  9.7%  9.7%  37.3%  25.3%

Q13‐12. Multi‐purpose space for classes/
meetings/parties  4.0%  6.3%  9.5%  20.2%  32.2%  27.8%

Q13‐13. Pre‐school space  6.3%

3.2%  2.9%  2.7%  50.9%  33.9%

Q13‐14. Technology/innovation center (creative/
maker space)  3.8%  7.8%  12.6%  9.7%  36.2%  29.9%

Q13‐15. Weight room/cardiovascular equipment area  17.9%  17.1%  9.9%  7.4%  25.9%  21.9%

Q13‐16. Youth counseling services  3.8%  6.3%  5.1%  3.8%  46.9%  34.1%

Q13‐17. Othe
r  53.3%  26.7%  13.3%  0.0%  0.0%  6.7%

City of Chino Parks and Facilities Master Plan: Final Findings (2020)

WITHOUT NOT PROVIDED
Q13. The City of Chino is exploring the importance of a multiuse community center. Below are some features that could be included in that facility. Please indicate how often your household would use each of these features. (without "don't know")

(N=475)

Several  A few  At least  Less than  Seldom/
times/week  times/month once/month  once/month  never
Q13‐1. Aerobics/fitness/gymnastics space  27.6%  22.8%  15.6%  7.2%  26.8%

Q13‐2. Arts & crafts rooms  7.1%  15.1%  22.0%  14.8%  40.9%

Q13‐3. Banquet/special event space  2.1%  3.6%  12.7%  29.2%  52.4%

Q13‐4. Childcare  10.5%  4.8%  3.3%  3.3%  78.0%

Q13‐5. Indoor all‐inclusive playground  9.7%  14.0%  12.0%  10.5%  53.8%

Q13‐6. Indoor court sports (handball, racquetball)  8.9%

12.5%  12.8%  10.8%  55.0%

Q13‐7. Indoor lap lanes for swim lessons,
exercise swimming, competitive swimming or
therapeutic purposes  17.4%  19.3%  16.3%  9.0%  37.9%

Q13‐8. Indoor running/walking track  26.2%  27.2%  13.8%  6.9%  25.9%

Q13‐9. Indoor stage/theater performances/
cultural arts  8.3%  8.6%  19.1%  20.6%  43.4%

Q13‐10. Indoor turf fields  8.5%  8.5%  12.0%  11.1%  60.1%

Q13‐11. Multi‐purpose courts for
basketball,
pickleball, volleyball, etc.  10.4%  13.8%  13.0%  13.0%  49.9%

Q13‐12. Multi‐purpose space for classes/
meetings/parties  5.5%  8.7%  13.1%  28.0%  44.6%

Q13‐13. Pre‐school space  9.6%  4.8%  4.5%  4.1%  77.1%

Q13‐14. Technology/innovation ce
nter (creative/
maker space)  5.4%  11.1%  18.0%  13.8%  51.7%

Q13‐15. Weight room/cardiovascular equipment area  22.9%  21.8%  12.7%  9.4%  33.2%

Q13‐16. Youth counseling services  5.8%  9.6%  7.7%  5.8%  71.2%

Q13‐17. Other  57.1%  28.6%  14.3%  0.0%  0.0%

City of Chino Parks and Facilities Master Plan: Final Findings (2020)

Q13‐17. Other

Q13‐17. Other  Number  Percent
Aquatic center  1  6.7 %
BOUTIQUE SALES  1  6.7 %
CLASSES FROM DIFFERENT AGENCIES  1  6.7 %
COOKING CLASSES  1  6.7 %
DOG PARK  1  6.7 %
DOG PLAY AREA  1  6.7 %
GOLF  1  6.7 %
INDOOR SWIMMING POOL  1  6.7 %
OFFER BAND LESSONS  1  6.7 %
OUTDOOR POOL  1  6.7 %
OUTD
OOR RECREATION LESSONS  1  6.7 %
Playing with family  1  6.7 %
Police sponsored neighborhood watch updates to citizens  1  6.7 % VETERANS CONCERNS  1  6.7 %
Water aerobics for seniors  1  6.7 %
Total  15  100.0 %

City of Chino Parks and Facilities Master Plan: Final Findings (2020)

Q14. Which FOUR of the features listed in Question 13 would your household be MOST LIKELY to use if they were included in the multiuse community center?

Q14. Top choice  Number  Percent
Aerobics/fitness/gymnastics space  108  22.7 %
Arts & crafts rooms  31  6.5 %
Banquet/special event space  11  2.3 %
Childcare  13  2.7 %
Indoor all‐inclusive playground  23  4.8 %
Indoor court sports (handball, racquetball)  10  2.1 %
Indoor lap lanes for swim lessons, exercise swimming,
competitive swimming or therapeutic purposes  40  8.4 % Indoor runni
ng/walking track  46  9.7 %
Indoor stage/theater performances/cultural arts  14  2.9 % Indoor turf fields  9  1.9 %
Multi‐purpose courts for basketball, pickleball, volleyball, etc.  10  2.1 % Multi‐purpose space for classes/meetings/parties  4  0.8 % Pre‐school space  6  1.3 %
Technology/innovation center (cr
eative/maker space)  9  1.9 %
Weight room/cardiovascular equipment area  25  5.3 %
Youth counseling services  4  0.8 %
Other  2  0.4 %
None chosen  110  23.2 %
Total  475  100.0 %

City of Chino Parks and Facilities Master Plan: Final Findings (2020)

Q14. Which FOUR of the features listed in Question 13 would your household be MOST LIKELY to use if they were included in the multiuse community center?

Q14. 2nd choice  Number  Percent
Aerobics/fitness/gymnastics space  29  6.1 %
Arts & crafts rooms  23  4.8 %
Banquet/special event space  14  2.9 %
Childcare  15  3.2 %
Indoor all‐inclusive playground  27  5.7 %
Indoor court sports (handball, racquetball)  18  3.8 %
Indoor lap lanes for swim lessons, exercise swimming,
competitive swimming or therapeutic purposes  30  6.3 % Indoor runni
ng/walking track  67  14.1 %
Indoor stage/theater performances/cultural arts  20  4.2 % Indoor turf fields  13  2.7 %
Multi‐purpose courts for basketball, pickleball, volleyball, etc.  14  2.9 % Multi‐purpose space for classes/meetings/parties  13  2.7 % Pre‐school space  8  1.7 %
Technology/innovation center (cr
eative/maker space)  18  3.8 %
Weight room/cardiovascular equipment area  32  6.7 %
Youth counseling services  2  0.4 %
Other  2  0.4 %
None chosen  130  27.4 %
Total  475  100.0 %

City of Chino Parks and Facilities Master Plan: Final Findings (2020)

Q14. Which FOUR of the features listed in Question 13 would your household be MOST LIKELY to use if they were included in the multiuse community center?

Q14. 3rd choice  Number  Percent
Aerobics/fitness/gymnastics space  25  5.3 %
Arts & crafts rooms  15  3.2 %
Banquet/special event space  20  4.2 %
Childcare  6  1.3 %
Indoor all‐inclusive playground  23  4.8 %
Indoor court sports (handball, racquetball)  11  2.3 %
Indoor lap lanes for swim lessons, exercise swimming,
competitive swimming or therapeutic purposes  31  6.5 % Indoor runni
ng/walking track  48  10.1 %
Indoor stage/theater performances/cultural arts  17  3.6 % Indoor turf fields  8  1.7 %
Multi‐purpose courts for basketball, pickleball, volleyball, etc.  18  3.8 % Multi‐purpose space for classes/meetings/parties  17  3.6 % Pre‐school space  3  0.6 %
Technology/innovation center (cr
eative/maker space)  17  3.6 %
Weight room/cardiovascular equipment area  40  8.4 %
Youth counseling services  5  1.1 %
Other  2  0.4 %
None chosen  169  35.6 %
Total  475  100.0 %

City of Chino Parks and Facilities Master Plan: Final Findings (2020)

Q14. Which FOUR of the features listed in Question 13 would your household be MOST LIKELY to use if they were included in the multiuse community center?

Q14. 4th choice  Number  Percent
Aerobics/fitness/gymnastics space  22  4.6 %
Arts & crafts rooms  23  4.8 %
Banquet/special event space  14  2.9 %
Childcare  7  1.5 %
Indoor all‐inclusive playground  15  3.2 %
Indoor court sports (handball, racquetball)  10  2.1 %
Indoor lap lanes for swim lessons, exercise swimming,
competitive swimming or therapeutic purposes  9  1.9 %
Indoor running/walking tr
ack  25  5.3 %
Indoor stage/theater performances/cultural arts  15  3.2 % Indoor turf fields  9  1.9 %
Multi‐purpose courts for basketball, pickleball, volleyball, etc.  18  3.8 % Multi‐purpose space for classes/meetings/parties  17  3.6 % Pre‐school space  4  0.8 %
Technology/innovation center (cr
eative/maker space)  22  4.6 %
Weight room/cardiovascular equipment area  43  9.1 %
Youth counseling services  8  1.7 %
Other  3  0.6 %
None chosen  211  44.4 %
Total  475  100.0 %

City of Chino Parks and Facilities Master Plan: Final Findings (2020)

SUM OF TOP 4 CHOICES
Q14. Which FOUR of the features listed in Question 13 would your household be MOST LIKELY to use if they were included in the multiuse community center? (top 4)

Q14. Sum of Top 4 Choices  Number  Percent
Aerobics/fitness/gymnastics space  184  38.7 %
Arts & crafts rooms  92  19.4 %
Banquet/special event space  59  12.4 %
Childcare  41  8.6 %
Indoor all‐inclusive playground  88  18.5 %
Indoor court sports (handball, racquetball)  49  10.3 % Indoor lap lanes for swim lessons, exercise swimming,
competitive swimming or therapeutic purposes  110  23.2 % Indoor running/walking tr
ack  186  39.2 %
Indoor stage/theater performances/cultural arts  66  13.9 % Indoor turf fields  39  8.2 %
Multi‐purpose courts for basketball, pickleball, volleyball, etc.  60  12.6 % Multi‐purpose space for classes/meetings/parties  51  10.7 % Pre‐school space  21  4.4 %
Technology/innovation center (cr
eative/maker space)  66  13.9 %
Weight room/cardiovascular equipment area  140  29.5 %
Youth counseling services  19  4.0 %
Other  9  1.9 %
None chosen  110  23.2 %
Total  1390

City of Chino Parks and Facilities Master Plan: Final Findings (2020)

Q15. Which ONE of the following statements best represents how you feel the cost for operating a new multiuse community center should be paid?

Q15. How should cost for operating a new
multiuse community center be paid  Number  Percent
100% through taxes  45  9.5 %
75% should be covered through taxes & 25% from user fees  108  22.7 % 50% should be covered through taxes & 50% from user fees  109  22.9 % 25% should be covered through taxes & 75% from user fees  40  8.4 % 100% through fees  52  10.9 %
Don’t know  121

25.5 %
Total  475  100.0 %

WITHOUT DON’T KNOW
Q15. Which ONE of the following statements best represents how you feel the cost for operating a new multiuse community center should be paid? (without "don't know")

Q15. How should cost for operating a new
multiuse community center be paid  Number  Percent
100% through taxes  45  12.7 %
75% should be covered through taxes & 25% from user fees  108  30.5 % 50% should be covered through taxes & 50% from user fees  109  30.8 % 25% should be covered through taxes & 75% from user fees  40  11.3 % 100% through fees  52  14.7 %
Total  354  100.0 %

City of Chino Parks and Facilities Master Plan: Final Findings (2020)

Q16. Please rate your level of satisfaction with the overall value that your household receives from the City of Chino Community Services Department.

Q16. Your level of satisfaction with overall value
your household receives from City Community
Services Department  Number  Percent
Very satisfied  78  16.4 %
Satisfied  190  40.0 %
Neutral  128  26.9 %
Dissatisfied  18  3.8 %
Very dissatisfied  3  0.6 %
Don't know  58  12.2 %
Total  475  100.0 %

WITHOUT DON’T KNOW
Q16. Please rate your level of satisfaction with the overall value that your household receives from the City of Chino Community Services Department. (without "don't know")

Q16. Your level of satisfaction with overall value
your household receives from City Community
Services Department  Number  Percent
Very satisfied  78  18.7 %
Satisfied  190  45.6 %
Neutral  128  30.7 %
Dissatisfied  18  4.3 %
Very dissatisfied  3  0.7 %
Total  417  100.0 %

City of Chino Parks and Facilities Master Plan: Final Findings (2020)

Q17. The following is a list of actions the City of Chino could take to improve parks, facilities, and recreation services.

Please indicate your level of support for each potential action.

(N=475)
Very  Somewhat   Not
supportive  supportive  Not sure  supportive
Q17‐1. Add new restrooms in parks  39.8%  22.5%  31.2%  6.5%

Q17‐2. Develop a new outdoor exercise/fitness area  39.4%  23.8%  30.3%  6.5%

Q17‐3. Develop a new sports complex (e.g. baseball,
soccer, softball)  24.0%  19.8%  41.9%  14.3%

Q17‐4. Develop space for performance arts/theater/
cultural arts  24.6%  28.8%  36.2%  10.3%

Q17‐5. Develop additional sports field capacity by
adding lights to existi
ng fields  30.7%  24.6%  36.2%  8.4%

Q17‐6. Develop new areas for leisure games/activities
(e.g. bocce, horseshoes, ping pong)  24.2%  29.5%  36.2%  10.1%

Q17‐7. Develop new BMX park/bike pump track  10.9%  15.2%  47.8%  26.1%

Q17‐8. Develop new neighborhood parks  33.7%  27.6%  32.2%  6.5%

Q17‐

9. Develop new walking trails  55.6%  22.1%  19.6%  2.7%

Q17‐10. Develop a new multiuse community center  30.9%  27.6%  34.7%  6.7%

Q17‐11. Improve existing athletic fields  30.9%  28.8%  34.1%  6.1%

Q17‐12. Improve existing indoor recreation space  31.6%  26.7%  35.8%  5.9%

Q17‐13. Impr
ove existing parks  44.4%  28.0%  24.8%  2.7%

Q17‐14. Improve existing outdoor basketball/tennis courts  31.8%  28.2%  33.9%  6.1%

Q17‐15. Improve existing picnic shelters/pavilions  41.3%  26.3%  28.4%  4.0%

Q17‐16. Improve existing playgrounds  39.8%  29.9%  26.5%  3.8%

Q17‐17. Improve existing park restrooms  49.1%  24.4%  24.4%  2.1%

Q17‐18. Impr
ove existing trail system (increasing
connectivity/accessibility)  49.7%  20.6%  26.1%  3.6%

Q17‐19. Other  92.0%  0.0%  8.0%  0.0%

City of Chino Parks and Facilities Master Plan: Final Findings (2020)

Q17‐19. Other

Q17‐19. Other  Number  Percent
A dog park as beautiful and large as the one in Chino Hills  1  4.0 % ADA PLAYGROUND EQUIPMENT(INCLUSIVE)  1  4.0 %
ADD MORE PARKS, AND MAINTAIN THE
BEAUTY  OF EXISTING PARKS  1  4.0 %
Aquatic center or indoor swimming pool  1  4.0 %
CITY HALL  1  4.0 %
COMMUNITY GARDEN
S  1  4.0 %
DEVELOP INDOODR RACQUET COURTS BADMINTON  1  4.0 %
DEVLOP A PARK WITH INTE.G.RATED BIKE ROUTE  1  4.0 %
DOG PARK  6  24.0 %
Dance studio space  1  4.0 %
Discussion regarding outdoor amphitheater at Ayala Park  1  4.0 % EXERCISE STATIONS AT PARKS  1  4.0 %
GET RID OF THE HOME
LESS AT THE PARKS  1  4.0 %
GOLF RANGE  1  4.0 %
IMPROVE PERIMETER LIGHTING AROUND
PARKS  TO DETER CRIMINAL ACTIVITY  1  4.0 %
INDOOR POOL  1  4.0 %
NO NEW TAXES  1  4.0 %
RESTORE AYALA BATTING CAGES  1  4.0 %
Restrooms next to playground (Liberty Park)
1  4.0 %
Update and offer more at YMCA for seniors and special needs  1  4.0 % Total  25  100.0 %

City of Chino Parks and Facilities Master Plan: Final Findings (2020)

Q18. Which FOUR actions from the list in Question 17 would you be MOST WILLING to fund?

Q18. Top choice  Number  Percent
Add new restrooms in parks  43  9.1 %
Develop a new outdoor exercise/fitness area  31  6.5 %
Develop a new sports complex (e.g. baseball, soccer, softball)  25  5.3 % Develop space for performance arts/theater/cultural arts  30  6.3 % Develop additional sports field capacity by adding lights to existing fields  5  1.1 %
Develop new areas for
leisure games/activities (e.g. bocce,
horseshoes, ping pong)  13  2.7 %
Develop new BMX park/bike pump track  8  1.7 %
Develop new neighborhood parks  20  4.2 %
Develop new walking trails  53  11.2 %
Develop a new multiuse community center  15  3.2 %
Improve exis
ting athletic fields  4  0.8 %
Improve existing indoor recreation space  8  1.7 %
Improve existing parks  24  5.1 %
Improve existing outdoor basketball/tennis courts  4  0.8 % Improve existing picnic shelters/pavilions  7  1.5 %
Improve existing playgrounds  8  1.7 %
Improve existing park restrooms  15  3.2 %
Improve exis
ting trail system (increasing connectivity/accessibility)  21  4.4 % Other  14  2.9 %
None chosen  127  26.7 %
Total  475  100.0 %

City of Chino Parks and Facilities Master Plan: Final Findings (2020)

Q18. Which FOUR actions from the list in Question 17 would you be MOST WILLING to fund?

Q18. 2nd choice  Number  Percent
Add new restrooms in parks  18  3.8 %
Develop a new outdoor exercise/fitness area  29  6.1 %
Develop a new sports complex (e.g. baseball, soccer, softball)  12  2.5 % Develop space for performance arts/theater/cultural arts  17  3.6 % Develop additional sports field capacity by adding lights to existing fields  21  4.4 %
Develop new areas
for leisure games/activities (e.g. bocce,
horseshoes, ping pong)  15  3.2 %
Develop new BMX park/bike pump track  3  0.6 %
Develop new neighborhood parks  19  4.0 %
Develop new walking trails  51  10.7 %
Develop a new multiuse community center  19  4.0 %
Improve exis
ting athletic fields  8  1.7 %
Improve existing indoor recreation space  8  1.7 %
Improve existing parks  30  6.3 %
Improve existing outdoor basketball/tennis courts  1  0.2 % Improve existing picnic shelters/pavilions  15  3.2 %
Improve existing playgrounds  23  4.8 %
Improve existing park restrooms  19  4.0 %
Improve exis
ting trail system (increasing connectivity/accessibility)  16  3.4 % Other  2  0.4 %
None chosen  149  31.4 %
Total  475  100.0 %

City of Chino Parks and Facilities Master Plan: Final Findings (2020)

Q18. Which FOUR actions from the list in Question 17 would you be MOST WILLING to fund?

Q18. 3rd choice  Number  Percent
Add new restrooms in parks  8  1.7 %
Develop a new outdoor exercise/fitness area  16  3.4 %
Develop a new sports complex (e.g. baseball, soccer, softball)  12  2.5 % Develop space for performance arts/theater/cultural arts  13  2.7 % Develop additional sports field capacity by adding lights to existing fields  8  1.7 %
Develop new areas for
leisure games/activities (e.g. bocce,
horseshoes, ping pong)  11  2.3 %
Develop new BMX park/bike pump track  3  0.6 %
Develop new neighborhood parks  19  4.0 %
Develop new walking trails  37  7.8 %
Develop a new multiuse community center  19  4.0 %
Improve exis
ting athletic fields  12  2.5 %
Improve existing indoor recreation space  7  1.5 %
Improve existing parks  29  6.1 %
Improve existing outdoor basketball/tennis courts  8  1.7 % Improve existing picnic shelters/pavilions  27  5.7 %
Improve existing playgrounds  19  4.0 %
Improve existing park restrooms  26  5.5 %
Improve exis
ting trail system (increasing connectivity/accessibility)  22  4.6 % Other  1  0.2 %
None chosen  178  37.5 %
Total  475  100.0 %

City of Chino Parks and Facilities Master Plan: Final Findings (2020)

Q18. Which FOUR actions from the list in Question 17 would you be MOST WILLING to fund?

Q18. 4th choice  Number  Percent
Add new restrooms in parks  9  1.9 %
Develop a new outdoor exercise/fitness area  16  3.4 %
Develop a new sports complex (e.g. baseball, soccer, softball)  7  1.5 % Develop space for performance arts/theater/cultural arts  8  1.7 % Develop additional sports field capacity by adding lights to existing fields  12  2.5 %
Develop new areas
for leisure games/activities (e.g. bocce,
horseshoes, ping pong)  9  1.9 %
Develop new BMX park/bike pump track  3  0.6 %
Develop new neighborhood parks  14  2.9 %
Develop new walking trails  15  3.2 %
Develop a new multiuse community center  11  2.3 %
Improve exis
ting athletic fields  13  2.7 %
Improve existing indoor recreation space  12  2.5 %
Improve existing parks  21  4.4 %
Improve existing outdoor basketball/tennis courts  5  1.1 % Improve existing picnic shelters/pavilions  22  4.6 %
Improve existing playgrounds  15  3.2 %
Improve existing park restrooms  36  7.6 %
Improve exis
ting trail system (increasing connectivity/accessibility)  26  5.5 % Other  1  0.2 %
None chosen  220  46.3 %
Total  475  100.0 %

City of Chino Parks and Facilities Master Plan: Final Findings (2020)

SUM OF TOP 4 CHOICES
Q18. Which FOUR actions from the list in Question 17 would you be MOST WILLING to fund? (top 4)

Q18. Sum of Top 4 Choices  Number  Percent
Add new restrooms in parks  78  16.4 %
Develop a new outdoor exercise/fitness area  92  19.4 % Develop a new sports complex (e.g. baseball, soccer, softball)  56  11.8 % Develop space for performance arts/theater/cultural arts  68  14.3 % Develop additional sports field capacity by adding lights to existing fields  46  9.7 %
Develop new areas
for leisure games/activities (e.g. bocce,
horseshoes, ping pong)  48  10.1 %
Develop new BMX park/bike pump track  17  3.6 %
Develop new neighborhood parks  72  15.2 %
Develop new walking trails  156  32.8 %
Develop a new multiuse community center  64  13.5 %
Improve exis
ting athletic fields  37  7.8 %
Improve existing indoor recreation space  35  7.4 %
Improve existing parks  104  21.9 %
Improve existing outdoor basketball/tennis courts  18  3.8 % Improve existing picnic shelters/pavilions  71  14.9 %
Improve existing playgrounds  65  13.7 %
Improve existing park restrooms  96  20.2 %
Improve exis
ting trail system (increasing connectivity/accessibility)  85  17.9 % Other  18  3.8 %
None chosen  127  26.7 %
Total  1353

City of Chino Parks and Facilities Master Plan: Final Findings (2020)

Q19. Your gender:

Q19. Your gender  Number  Percent
Male  234  49.3 %
Female  237  49.9 %
Non‐binary  2  0.4 %
Not provided  2  0.4 %
Total  475  100.0 %

WITHOUT NOT PROVIDED
Q19. Your gender: (without "not provided")

Q19. Your gender  Number  Percent
Male  234  49.5 %
Female  237  50.1 %
Non‐binary  2  0.4 %
Total  473  100.0 %

Q20. Including yourself, how many people in your household are...

Mean  Sum
number  2.95  1379
Under age 5  0.12  55
Ages 5‐9  0.17  79
Ages 10‐14  0.19  87
Ages 15‐19  0.18  84
Ages 20‐24  0.18  84
Ages 25‐34  0.32  148
Ages 35‐44  0.38  176
Ages 45‐54  0.34  158
Ages 55‐64  0.50  233
Ages 65‐74  0.43  200
Ages 75‐84  0.12  56
Ages 85+  0.04  19

City of Chino Parks and Facilities Master Plan: Final Findings (2020)

Q21. Your age:

Q21. Your age  Number  Percent
18‐34  90  18.9 %
35‐44  94  19.8 %
45‐54  94  19.8 %
55‐64  97  20.4 %
65+  97  20.4 %
Not provided  3  0.6 %
Total  475  100.0 %

WITHOUT NOT PROVIDED
Q21. Your age: (without "not provided")

Q21. Your age  Number  Percent
18‐34  90  19.1 %
35‐44  94  19.9 %
45‐54  94  19.9 %
55‐64  97  20.6 %
65+  97  20.6 %
Total  472  100.0 %

City of Chino Parks and Facilities Master Plan: Final Findings (2020)

Q22. How many years have you lived in Chino?

Q22. How many years have you lived in Chino  Number  Percent 0‐5  64  13.5 %
6‐10  50  10.5 %
11‐15  48  10.1 %
16‐20  57  12.0 %
21‐30  92  19.4 %
31+  158  33.3 %
Not provided  6  1.3 %
Total  475  100.0 %

WITHOUT NOT PROVIDED
Q22. How many years have you lived in Chino? (without "not provided")

Q22. How many years have you lived in Chino  Number  Percent 0‐5  64  13.6 %
6‐10  50  10.7 %
11‐15  48  10.2 %
16‐20  57  12.2 %
21‐30  92  19.6 %
31+  158  33.7 %
Total  469  100.0 %

City of Chino Parks and Facilities Master Plan: Final Findings (2020)

Q23. Are you or other members of your household of Hispanic, Latino, or Spanish ancestry?

Q23. Are you of Hispanic, Latino, or Spanish
ancestry  Number  Percent
Yes  244  51.4 %
No  231  48.6 %
Total  475  100.0 %

Q24. Which of the following best describes your race/ethnicity?

Q24. Your race/ethnicity  Number  Percent
White/Caucasian  260  54.7 %
Asian  58  12.2 %
Pacific Islander  7  1.5 %
African American/Black  24  5.1 %
Native American  8  1.7 %
Other  91  19.2 %
Total  448

Q24‐6. Other

Q24‐6. Other  Number  Percent
Asian Indian  1  1.1 %
BASQUE  1  1.1 %
Filipino  1  1.1 %
Hispanic  65  71.4 %
Latino  4  4.4 %
Mexican  11  12.1 %
Mexican, Chicano  1  1.1 %
Mixed  2  2.2 %
PORTUGUESE  1  1.1 %
Puerto Rican  1  1.1 %
Spanish  3  3.3 %
Total  91  100.0 %

City of Chino Parks and Facilities Master Plan: Final Findings (2020)

Section 5
Survey Instrument
City of Chino Parks and Facilities Master Plan: Final Findings (2020)

Dear Chino Resident:

To better serve you and your family in the future, the City of Chino, Community Services Department, has embarked on a comprehensive parks, facility, and program needs assessment.

Part of this process is to hear from you through a community-wide survey. We need a few minutes of your time to share your valuable input.

Your response to the enclosed survey is extremely important...

Your household was one of a limited number randomly selected to receive this survey, therefore, it is very important that you participate.

We appreciate your time...

We realize this survey will take approximately 10-15 minutes to complete , but each question is important. T he time you invest in completing this survey will aid the Community Services Department in taking a resident-driven approach to making decisions that will enrich the future of the community and positively affect the lives of its residents.

Please complete and return your survey within the next two weeks...

We have selected ETC Institute, an independent consulting company, as our partner to administer this survey. They will compile the data received and present the results to the Community Services Department. The results will then be available to the community. Your responses will remain confidential. Please return your completed survey in the enclosed postage-paid envelope addressed to ETC Institute, 725 W. Frontier Circle, Olathe, KS 66061. If you prefer, you can complete the survey online at www.chinosurvey.org.

If you have any questions, please feel fre e to contact us at (909) 334 -3256 or by email at [email protected]. The Needs Assessment Survey is a tool that will benefit all Chino residents. Please take this opportunity to let your voice be heard! Sincerely,
Linda Reich
Director of Community Services
LR:ma
Enclosure
City of Chino Parks and Facilities Master Plan: Final Findings (2020)

City of Chino Parks and Facilities Master Plan Needs
Assessment
Let your voice be heard today!
The City of Chino would like your input to help determine park, facility, and recreation priorities for the community. Parks and recreati on facilities contribute significantly to the quality of life in Chino, and your opinions are very important. This survey will take 10-15 minutes to complete. When you are finished, please return your completed survey in the enclosed postage-paid, return-reply envelope. If you prefer, you can complete the survey online at www.chinosurvey.org. We greatly appreciate and value your time!

1. Have you or any member of your household visited any City of Chino parks and/or facilities during the past 12 months?
____(1) Yes [Answer Q1a-b.] ____(2) No [Skip to Q1c.]
1a. How often have you visited City of Chino parks and/or facilities during the past 12 months? ____(1) More than 5 times a week
____(2) 2-4 times a week
____(3) Once a week
____(4) 1-3 times a month
____(5) Less than once a month
____(9) Don’t know
1b. Overall, how would you rate the physical condition of ALL the City of Chino parks and facilities you have visited?
____(1) Excellent ____(2) Good ____(3) Fair ____(4) Poor 1c. If your household has NOT visited any City of Chino parks and/or facilities during the past 12 months, please CHECK ALL of the following reasons you have NOT visited. ____(01) Use parks/facilities in other cities
____(02) Too far from your home
____(03) Parks/facilities are not well maintained
____(04) Lack of features we want to use
____(05) Lack of parking to access
parks/facilities
____(06) Do not feel safe using parks/facilities
____(07) Lack of handicap accessibility
____(08) Not aware of parks’ or facilities’ locations
____(09) Lack of transportation
____(10) Lack of restrooms
____(11) Lack of trust in government
____(12) Language/cultural barriers
____(13) Other: _________________________________

2. From the following list, please CHECK ALL of the organizations that you or members of your household have used for recreation and sports activities during the last 12 months. ____(01) Private schools
____(02) Places of worship (e.g. synagogues, churches)
____(03) Private and non-profit youth sports
____(04) Public schools
____(05) Private summer camps
____(06) Private workout facilities
____(07) Neighboring cities
____(08) Private clubs (tennis, health, swim, fitness)
____(09) City of Chino Community Services Department
____(10) YMCA programs
____(11) Other: _________________________________

3. From the following list, please CHECK ALL the ways you learn about City of Chino Community Services Department programs and services.
____(01) City recreation guide/Chino
Connection
____(02) City website
____(03) Materials at parks or
recreation facilities
____(04) Conversations with
Community Services staff
____(05) Newspaper
____(06) Word of mouth
____(07) Promotions at special events
____(08) Banners
____(09) Phone app
____(10) Emails
____(11) E-newsletter
____(12) Social Media
____(13) Flyers
____(14) City Council meetings
____(15) Other: _______________

4. From the list in Question 3, which THREE methods of communication would you MOST PREFER the City use to communicate with you about Community Services programs and services? [Write in your answers below using the numbers from the list in Question 3, or circle "NONE."] 1st: ____ 2nd: ____ 3rd: ____ NONE
City of Chino Parks and Facilities Master Plan: Final Findings (2020)

5. Has your household participated in any programs offered by the City of Chino Community Services Department during the past 12 months?
____(1) Yes [Answer Q5a-b.] ____(2) No [Skip to Q5c]
5a. How many programs offered by the City of Chino Community Services Department have you or members of your household participated in during the past 12 months? ____(1) One ____(2) 2-3 ____(3) 4-6 ____(4) 7 or more
5b. How would you rate the overall quality of the City of Chino Community Services Department programs in which your household has participated? ____(1) Excellent ____(2) Good ____(3) Fair ____(4) Poor 5c. If your household has NOT participated in any City of Chino Community Services Department programs during the past 12 months, please CHECK ALL of the following reasons why you may have NOT participated.
____(01) Lack of quality instructors
____(02) Old and outdated facilities
____(03) Use programs of other agencies
____(04) I don't know what is offered
____(05) Lack of quality programs
____(06) Fees are too high
____(07) Too far from your home
____(08) Program times are not convenient
____(09) Classes are full
____(10) Program not offered
____(11) Registration is difficult
____(12) Poor customer service by staff
____(13) Lack of transportation
____(14) Lack of right program equipment
____(15) Too busy/Not interested
____(16) Language/cultural barriers
____(17) Other: ________________________________

6. Please indicate your level of agreement with the following statements concerning some potential benefits of the City of Chino's parks, facilities, and recreation programs or services by circling the corresponding number.

The recreation system in Chino… Strongly
Agree Agree Neutral Disagree Strongly
Disagree
Don't
Know

01. Improves m y (my household's) physical health and fitness 5 4 3 2 1 9

02. Helps to reduce crime in my neighborhood and keep kids out of trouble 5 4 3 2 1 9

03. Makes Chino a more desirable place to live 5 4 3 2 1 9

04. Preserves open space and protects the environment 5 4 3 2 1 9

05. Increases my (my household's) property value 5 4 3 2 1 9

06. Improves my (my household's) mental health and reduces stress 5 4 3 2 1 9

07. Provides positive social interactions for me (my household/family) 5 4 3 2 1 9

08. Helps to attract new residents and businesses 5 4 3 2 1 9

09. Promotes tourism to the City and the region 5 4 3 2 1 9

10. Positively impacts economic/business development 5 4 3 2 1 9

11. Is age-friendly and accessible to all age groups 5 4 3 2 1 9

12. Provides jobs/professional development for youth 5 4 3 2 1 9

13. Provides volunteer opportunities for the community 5 4 3 2 1 9 City of Chino Parks and Facilities Master Plan: Final Findings (2020)

7. Please indicate if you or any member of your household has a need for each of the parks and recreation facilities/amenities in the City of Chino listed below by circling either "Yes" or "No." If "Yes," please rate how well your need for facilities of this type are being met using a scale of 1 to 5, where 5 means they are "100% Met" and 1 means "0% Met." Type of Facility/Amenity
Do you have a
need for this
facility/amenity?
If "Yes," how well are your needs being met?
100% Met 75% Met 50% Met 25% Met 0% Met

01. Accessible parks/walking trails Yes No 5 4 3 2 1

02. BMX park/bike pump track Yes No 5 4 3 2 1

03. Community center (multi-use space for events, exercise and activities) Yes No 5 4 3 2 1

04. Communit y gardens Yes No 5 4 3 2 1

05. Cricket pitch Yes No 5 4 3 2 1

06. Environmental/Nature education center Yes No 5 4 3 2 1

07. Golf course Yes No 5 4 3 2 1

08. Indoor basketball/volle yball courts (indoor gyms) Yes No 5 4 3 2 1

09. Indoor swimming pool Yes No 5 4 3 2 1

10. Lar ge community parks Yes No 5 4 3 2 1

11. Lighted diamond sports fields (baseball, softball) Yes No 5 4 3 2 1

12. Li ghted rectangular sports fields (football, rugby, soccer) Yes No 5 4 3 2 1

13. Mountain bike trail Yes No 5 4 3 2 1

14. Multi-use paved trails (hiking, biking, walking) Yes No 5 4 3 2 1

15. Multi-use unpaved trails (hiking, biking, walking) Yes No 5 4 3 2 1

16. Off-leash dog park Yes No 5 4 3 2 1

17. Open space conservation areas Yes No 5 4 3 2 1

18. Outdoor exercise/fitness area Yes No 5 4 3 2 1

19. Outdoor courts (volleyball and basketball) Yes No 5 4 3 2 1

20. Outdoor racket sports (tennis, pickleball) Yes No 5 4 3 2 1

21. Outdoor swimming pool Yes No 5 4 3 2 1

22. Performing arts theater Yes No 5 4 3 2 1

23. Shaded picnic areas and shelters Yes No 5 4 3 2 1

24. Outdoor handball courts Yes No 5 4 3 2 1

25. Playgrounds Yes No 5 4 3 2 1

26. Shaded pla y areas Yes No 5 4 3 2 1

27. Skateboarding parks Yes No 5 4 3 2 1

28. Small nei ghborhood parks Yes No 5 4 3 2 1

29. Splash Pads Yes No 5 4 3 2 1

30. Other: __ ________________________________________ Yes No 5 4 3 2 1

8. Which FOUR facilities/amenities from the list in Question 7 are MOST IMPORTANT to your household? [Write in your answers below using the numbers from the list in Question 7, or circle "NONE."]
1st: ____ 2nd: ____ 3rd: ____ 4th: ____ NONE
City of Chino Parks and Facilities Master Plan: Final Findings (2020)

9. Please indicate if you or any member of your household has a need for each of the Community Services Department programs in the City of Chino listed below by circling either "Yes" or "No." If "Yes," please rate how well your need for programs of this type are being met using a scale of 1 to 5, where 5 means they are "100% Met" and 1 means "0% Met." Type of Program Do you have a need
for this program?
If "Yes," how well are your needs being met?
100% Met 75% Met 50% Met 25% Met 0% Met

01. Adult fitness and wellness programs Yes No 5 4 3 2 1

02. Adult sports leagues Yes No 5 4 3 2 1

03. After school programs for youth of all ages Yes No 5 4 3 2 1

04. Adult performing arts programs (dance/music) Yes No 5 4 3 2 1

05. Adult visual arts/crafts programs Yes No 5 4 3 2 1

06. Communit y special events Yes No 5 4 3 2 1

07. Counseling Yes No 5 4 3 2 1

08. Cultural enrichment pro grams Yes No 5 4 3 2 1

09. EGaming/ESports Yes No 5 4 3 2 1

10. Exercise classes Yes No 5 4 3 2 1

11. Gymnastics/tumbling programs Yes No 5 4 3 2 1

12. Hikin g programs (e.g. Hike the Valley) Yes No 5 4 3 2 1

13. Leadership/professional development Yes No 5 4 3 2 1

14. Outdoor environmental/nature camps and pro grams Yes No 5 4 3 2 1

15. Preschool programs/early childhood education Yes No 5 4 3 2 1

16. Programs for at risk youth/crime prevention Yes No 5 4 3 2 1

17. Programs for people with special needs Yes No 5 4 3 2 1

18. Recreation/competitive swim team Yes No 5 4 3 2 1

19. Robotics Yes No 5 4 3 2 1

20. Senior programs Yes No 5 4 3 2 1

21. STEM (science, technology, engineering, and
mathematics) Classes Yes No 5 4 3 2 1

22. Swim lessons Yes No 5 4 3 2 1

23. Teen/Tween programs Yes No 5 4 3 2 1

24. Tennis lessons and lea gues Yes No 5 4 3 2 1

25. Trips and tours Yes No 5 4 3 2 1

26. Youth fitness and wellness classes Yes No 5 4 3 2 1

27. Youth performing arts programs (dance/music) Yes No 5 4 3 2 1

28. Youth sports pro grams and camps Yes No 5 4 3 2 1

29. Youth summer programs and camps Yes No 5 4 3 2 1

30. Youth visual arts/crafts pro grams Yes No 5 4 3 2 1

31. Water fitness programs/lap swimming Yes No 5 4 3 2 1

32. Other: __ __________________________________ Yes No 5 4 3 2 1

10. Which FOUR programs from the list in Question 9 are MOST IMPORTANT to your household? [Write in your answers below using the numbers from the list in Question 9, or circle "NONE."] 1st: ____ 2nd: ____ 3rd: ____ 4th: ____ NONE
City of Chino Parks and Facilities Master Plan: Final Findings (2020)

11. The City of Chino is in the process of evaluating its special events. With that in mind, please check the THREE single or multi-day event concepts that you and members of your household would be MOST INTERESTED in.
____(01) Cultural celebrations (ethnic music,
traditions, performances)
____(02) Food events (farmer's market, food
tastings, beer/wine)
____(03) Entertainment (music, movies, performers)
____(04) Health and wellness events (nutrition
counseling, preventative health education,
mental health wellness, community resources)
____(05) Environmental event (Earth Day, sustainability, recycling)
____(06) Employment/job fairs
____(07) Competitions (triathlon, bike, 5K/10K runs,
adventure/obstacle courses)
____(08) Sports tournaments (basketball, football, dodgeball, pickleball, soccer)
____(09) Safety/crime prevention fairs
____(10) Holiday celebrations – Memorial, Veterans, 4
th of July
____(11) None - I don't think the City should offer special events

12. Should the city offer a multi-day (2-3 day) special event? ____(1) Yes ____(2) No

13. The City of Chino is exploring the importance of a multiuse community center. Below are some features that could be included in that facility. Please indicate how often your household would use each of these features.

14. Which FOUR of the features listed in Question 13 would your household be MOST LIKELY to use if they were included in the multiuse community center? [Write in your answers below using the numbers from the list in Question 13, or circle "NONE".] 1st: ____ 2nd: ____ 3rd: ____ 4th: ____ NONE

How often would you use these features: Several
times/week
A few
times/month
At least
once/month
Less than
once/month
Seldom/
Never
Don't
Know

01. Aerobics/fitness/gymnastics space 5 4 3 2 1 9

02. Arts and crafts rooms 5 4 3 2 1 9

03. Banquet/special event space 5 4 3 2 1 9

04. Childcare 5 4 3 2 1 9

05. Indoor all-inclusive pla yground 5 4 3 2 1 9

06. Indoor court sports (handball, racquetball) 5 4 3 2 1 9

07. Indoor lap lanes for swim lessons, exercise
swimming, competitive swimming or therapeutic
purposes
5 4 3 2 1 9

08. Indoor running/walking track 5 4 3 2 1 9

09. Indoor sta ge/theater performances/cultural arts 5 4 3 2 1 9

10. Indoor turf fields 5 4 3 2 1 9

11. Multi-purpose courts for basketball, pickleball,
volle
yball, etc. 5 4 3 2 1 9

12. Multi-purpose space for classes/meetings/parties 5 4 3 2 1 9

13. Pre-school space 5 4 3 2 1 9

14. Technology/innovation center (creative/maker
space) 5 4 3 2 1 9

15. Weight room/cardiovascular equipment area 5 4 3 2 1 9

16. Youth counseling services 5 4 3 2 1 9

17. Other: ____________________________ _ 5 4 3 2 1 9
City of Chino Parks and Facilities Master Plan: Final Findings (2020)

15. Which ONE of the following statements best represents how you feel the cost for operating a new multiuse community center should be paid?
_____ (1) 100% through taxes
_____ (2) 75% should be covered through taxes and 25% from user fees _____ (3) 50% should be covered through taxes and 50% from user fees _____ (4) 25% should be covered through taxes and 75% from user fees _____ (5) 100% through fees
_____ (9) Don’t know

16. Please rate your level of satisfaction with the overall value that your household receives from the City of Chino Community Services Department.
____(1) Very satisfied
____(2) Satisfied
____(3) Neutral
____(4) Dissatisfied
____(5) Very dissatisfied
____(9) Don't know

17. The following is a list of actions the City of Chino could take to improve parks, facilities, and recreation services. Please indicate your level of support for each potential action by circling the corresponding number to the right.

Types of Improvements Very
Supportive
Somewhat
Supportive Not Sure Not
Supportive

01. Add new restrooms in parks 4 3 2 1

02. Develop a new outdoor exercise/fitness area 4 3 2 1

03. Develop a new sports complex (e.g. baseball, soccer, softball) 4 3 2 1

04. Develop space for performance arts/theater/cultural arts 4 3 2 1

05. Develop additional sports field capacit y by adding lights to existing fields 4 3 2 1

06. Develop new areas for leisure games/activities (e.g. bocce, horseshoes, ping pong) 4 3 2 1

07. Develop new BMX park/bike pump track 4 3 2 1

08. Develop new neighborhood parks 4 3 2 1

09. Develop new walkin g trails 4 3 2 1

10. Develop a new multiuse community center 4 3 2 1

11. Improve existin g athletic fields 4 3 2 1

12. Improve existing indoor recreation space 4 3 2 1

13. Improve existing parks 4 3 2 1

14. Improve existing outdoor basketball/tennis courts 4 3 2 1

15. Improve existing picnic shelters/pavilions 4 3 2 1

16. Improve existing playgrounds 4 3 2 1

17. Improve existing park restrooms 4 3 2 1

18. Improve existing trail system (increasing connectivity/accessibility) 4 3 2 1

19. Other: _______________________________ 4 3 2 1

18. Which FOUR actions from the list in Question 17 would you be MOST WILLING to fund? [Write in your answers below using the numbers from the list in Question 17, or circle "NONE."] 1st: _____ 2nd: _____ 3rd: _____ 4th: _____ NONE

19. Your gender: ____(1) Male ____(2) Female ____(3) Non-binary

20. Including yourself, how many people in your household are...

Under age 5: ____
Ages 5-9: ____
Ages 10-14: ____
Ages 15-19: ____
Ages 20-24: ____
Ages 25-34: ____
Ages 35-44: ____
Ages 45-54: ____
Ages 55-64: ____
Ages 65-74: ____
Ages 75-84: ____
Ages 85+: ____

21. Your age: ______ years

City of Chino Parks and Facilities Master Plan: Final Findings (2020)

22. How many years have you lived in Chino? ________ years (if less than 1 year write “0”)

23. Are you or other members of your household of Hispanic, Latino, or Spanish ancestry? ____(1) Yes ____(2) No

24. Which of the following best describes your race/ethnicity? ____(1) White/Caucasian
____(2) Asian
____(3) Pacific Islander
____(4) African American/Black
____(5) Native American
____(6) Other: __________________________

This concludes the survey – Thank you for your time!
Please return your completed survey in the enclosed return-reply envelope addressed to:

ETC Institute, 725 W. Frontier Circle, Olathe, KS 66061

Your responses will remain completely confidential. The information to the right will ONLY be used to help identify the level of need in your area. Thank you!
City of Chino Parks and Facilities Master Plan: Final Findings (2020)