From: Raul Tellez < ralocat@sbcglobal. net>
Sent: Tuesday, January 18, 2022 2: 02 PM
To: Andrea Cardenas < acardenas@chulavistaca. gov>
Cc: Mary Salas < MSalas@chulavistaca. gov>; CityClerk < CityClerk@chulavistaca. gov>; stussy@republicservices. com; Jill Galvez < jmgalvez@chulavistaca. gov> Subject: HIGH PRIORITY - Credit for trash service
Good afternoon, I am a constituent of the
District 4 community.
Council- member Galvez and Mayor
Salas advised the public to email the
City of Chula Vista to request a credit
for trash services since we did not
receive services for nearly four weeks.
This information was presented to Republic Services
Vice President, Richard Coupland during a recent
city council meeting.
Yesterday on MLK Day, Republic trash called me on
a collection' s automated system stating that I was
late in paying my trash bill.
I refuse to pay for something given the current
situation and not receiving services for weeks. I tried to email Jon Vander Ark, CEO of Republic out of
Phoenix, but I could not locate his email.
Please confirm you received this email and that I will
be credited from Republic trash for one month of
trash service.
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Email
My Republic Service account number is 3- 0509-
0020791.
Thank you,
Raul
619) 253- 2400 mobile
From: John Zarem < john. zarem@gmail. com>
Sent: Tuesday, January 18, 2022 2: 41 PM
To: CityClerk < CityClerk@chulavistaca. gov>
Subject: Re: comment on city council meeting
Ok, thanks, Let me know if the following works. I have a class tonight so I can' t attend.
Mayor and Council- Can something be done about the SeeClickFix system? As a Park Commissioner I am often out and about in the parks and open space ( at least five times a week). I take pictures and report any issues that I can' t fix myself. Often, at least 40% of the time, the SeeClickFix service requests are closed as ' resolved' when no actual work has been done.
The latest issue-
Service Request ID:
21_008581; DESCRIPTION - GRAFFITI ON SIDEWALK AND PARKING AREA.. 5TH PARKING SPACE FROM THE END @ VOYAGER PARK
City of Chula Vista wrote: Thank you for playing an active role in maintaining safe streets and neighborhoods. Your request for service (# 21_008581) has been deemed resolved.
I checked it yesterday, nothing was resolved, no work has been done. Pic attached.
I have many SeeClickFix tickets that this happens to. I have reported this to staff but nothing was done so I'm elevating it here.
Thanks,
John Zarem, Chair Parks and Rec Commission
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Email