TIFFANY ALLEN
SKILLS PROFILE
− Management of complex projects and programs
− Negotiation and consensus building
− Presentation of technical information to elected officials and the community − Policy development and deployment
− Supervision and management of technical and administrative personnel − Budgetary and fiscal analysis
− Operating and capital project budget development and management − Systems analysis and design
− Fee design and administration
− Productivity and performance analysis
EMPLOYMENT HISTORY
Director 7/2020 - Current
Assistant Director 11/2015 – 6/2020
City of Chula Vista – Development Services Department, Chula Vista, CA ▪ Staff lead in pending development of the $1.2B Gaylord Pacific Resort Hotel and Convention Center, including negotiating business terms, structuring public financing and overseeing permitting process ▪ Developed City’s first Short-Term Rental regulatory ordinance, garnering significant industry support ▪ Established new Facilities Financing workgroup, consolidating Citywide special tax district formation and development impact fee activities, improving functional accuracy and efficiency ▪ Oversee operations and administration of Development Services Department, including Front Counter Operations, Advance Planning, Current Planning, Land Development, Landscape Architecture, Building, Code Enforcement, Facilities Financing, and Housing functions ($17M annual operating budget, 85 employees)
▪ Negotiate with developers to ensure appropriate balancing of public and private interests ▪ Act as subject matter expert for all City departments on impact, user, and regulatory fees ▪ Liaison to Planning Commission
▪ Lead departmental management team, developing, setting and implementing policies and procedures ▪ Member of dynamic and successful City of Chula Vista Executive Management Team
Treasury Manager 7/2011 – 10/2015
City of Chula Vista – Finance Department, Chula Vista, CA ▪ Spearheaded procurement and implementation of online sewer payment system, improving customer experience and increasing staff efficiencies
▪ Directed upgrade of business license administration software, increasing compliance and revenue collection through automation of approval and renewal processes ▪ Successfully negotiated new Municipal Services Agreement with Port of San Diego for provision of public safety services, ensuring cost recovery for the City
▪ Led multi-departmental team updating City's Master Fee Schedule, including all user and regulatory fees ▪ Responsible for all banking and merchant services relationships ▪ Oversaw City's accounts-receivable function, including public counter services ▪ Administered City's Business License program and in-house sewer billing function ▪ Administered City's downtown parking district and oversee collection of citywide parking citation revenues
▪ Member of management team, developing, setting and implementing departmental p olicies
Fiscal and Management Analyst 1/2006 – 6/2011
City of Chula Vista – Finance Department, Chula Vista, CA ▪ Prepared comprehensive update of $350M public facility impact fee program including first audit of program expenditures from inception
▪ Automated and standardized preparation of City’s annual budget document ▪ Developed system used by executive managers and elected officials to identify, prioritize and implement budget reductions totaling $25M
▪ Administered development impact fee programs including annual budgets up to $20M ▪ Provided budget and management support to multiple City departments with annual budgets ranging from $1M to $30M
▪ Oversaw and coordinated budget work of high-level analysts in multiple City departments ▪ Worked with multiple departments to develop, implement, and report performance measures ▪ Reviewed and drafted fiscal impact analyses for elected officials in consideration of formal action ▪ Reviewed and assisted in preparation of various master planning documents
Senior Management Analyst 10/2004 – 12/2005
City of Chula Vista – Engineering Department, Chula Vista, CA ▪ Prepared comprehensive update of $250M Transportation Development Impact Fee program ▪ Created, advertised and awarded consolidated special district administration services contract, eliminating inefficiencies and omissions of previous consultant scheme ▪ Supervised, managed, and coordinated all departmental staff functions related to budget developmen t, control, and fiscal accounting; including management and fiscal oversight of special revenue funds, special tax districts, impact fees, development processing fees, and capital project funds ▪ Assisted Director of Engineering in development of administrat ive plans, policies and programs ▪ Oversaw department’s $7M annual operating budget
Administrative Analyst II
City of Chula Vista – General Services Department, Chula Vista, CA 2/2004 – 9/2004 ▪ Developed automated developer impact fee credit tracking system, including automation of quarterly statements
▪ Redesigned capital improvement project staff time reimbursement process, reducing errors and increasing efficiency
▪ Assisted various City departments in capital improvement project budgeting and capital p roject fund management
City of Chula Vista – Engineering Department, Chula Vista, CA 4/2003 – 1/2004 ▪ Audited park acquisition & development fee fund, creating revenue, expenditure, and obligation tracking system
▪ Designed and implemented developer deposit account invoicing system, reducing delinquencies by approximately $750,000
▪ Administered Special Tax Districts, from formation through annual budget and tax roll levy process to delinquency monitoring
▪ Provided analysis and recommendations for development processing fee and development impact fee updates
Development Services Technician 1/2002 – 4/2003
City of Chula Vista – Engineering Department, Chula Vista, CA ▪ Designed multiple systems to streamline front counter activities, including records management and permit tracking
▪ Created new developer deposit account management system, including identification of account holders and associated permit activity
▪ Provided research assistance and technical Engineering permit information to the public and C ity staff, with an emphasis on customer service
▪ Issued administrative Engineering permits
EDUCATION
University of Oregon, Eugene, Oregon
Bachelor of Science – Political Science
Walden University, Minneapolis, Minnesota
Master of Public Administration