JOSE CISNEROS
Executive Director
SUMMARY
An accomplished Information Technology Executive Director and Naval Officer with over 30 years of experience in delivering quality services to clients using my experience in IT infrastructure, procedures, and processes. Skilled in planning and executing enterprise IT budgets and initiatives supporting complex customer requirements. Recognized for MA San Diego, CA
delivering strategic actions while focusing on priorities and timelines. Exceptional skilled in supporting, mentoring, and inclusion of diverse cultural, economic, and technology insecure customer base.
SKILLS PROFESSIONAL EXPERIENCE
Strategic Planning & Analysis United States Navy, Worldwide Director - IT Operations & Cyber Defense / Trainer & Mentor 2005 - Present IT Asset Management
Managed the design, development, implementation of strategy, operations, policies, and IT Budget Planning standards and led various IT initiatives for protecting information assets. As a result, Project Planning created and implemented flexible, dependable, and maintainable security solutions, assessed the risk of existing and planned information systems, and provided the highest Process Improvement quality service.
Quality Assurance & Control • Demonstrated success in managing organizational change with a proven record of producing IT strategic results. Led the development and fielding of Enhance Defensive Cyber Operations Virtual Desktop, allowing remote secured access to the enterprise network, IT Services Contracts & increasing teleworking support.
Negotiations Provided overall direction in developing, implementing, and maintaining Regulatory Compliance infrastructure and application servers; established policies, standards, and methodologies to enable effective and efficient administrative functions for the Reducing Costs U.S. European Command and U.S. Forces Japan networks.
Risk Assessment • Directed the day-to-day operations of several small to enterprise level IT Departments, including hiring, training, and directing staff that supports end-user Resource Management
services, educational technology, telecommunications, and communication Staff Development technologies. Experience managing teams from ten to over five hundred employees and a customer base of tens to tens of thousands of users.
Leadership & Mentoring
• Managed multiple contracts including a 30-million-dollar a year IT service contract Conflict Resolution for an enterprise-scale network spanning Europe and the continental United States, supporting a multi-national customer base.
Established Computer Network Defense (CND) concepts of operations onboard U.S. Navy Aircraft Carriers, significantly increasing units' cyber security readiness while reducing cyber threats.
• Spearheaded the development of bilateral agreements and legislation on cyber interoperability coordination between the government of Japan and U.S. cyber organizations, leading to the first-ever joint U.S. and Japanese defensive cyber operation.
• Established Iraqi National Chief Information Officer (NCIO) constructs for cross- ministerial Information and Communication Technology (ICT) planning and investments by creating an NCIO advisory team of U.S. and Iragi government/military officials.
JOSE CISNEROS
EDUCATION PROFESSIONAL EXPERIENCE continued
Master of Arts Remington College/Education America University, San Diego, CA National Security & Strategic Campus Vice President/Director of Education 2002 - 2005 Studies
Created a collaborative environment with academic deans and led the planning, strategizing, Naval War College
Newport, RI implementing, and effective management of all of Remington College's educational laster of Education
ducation Technolog
Johnson & Wales University
• Managed the development and implementation of an online, hybrid curriculum that enabled Remington College to offer all non-general education via Bachelor of Arts traditional, residential, and online means, increasing yearly retention by 20%.
Political Science
University of Arizona • Admissions rates increased by introducing new academic programs and student retention techniques leading to a raised net operating income by more than Tucson, AZ 145% over previous years.
• Managed the school's student loan default rates to less than 4% by overseeing an aggressive post-graduation job placement program.
TECHNICAL • Eliminating administrative and logistical inefficiencies led to reduced SKILLS instructional expenses by 33% over two years without sacrificing educational outcomes.
MS Word proficient
Maric College, San Diego, CA
MS Excel proficient IT Department Chair/Manager Information Systems 2001 - 2002 Microsoft Certified Trainer Strategized and led day-to-day operations of IT association of Arts (AA) degree and certification granting department. Developed and administered IT programs leading to Microsoft System Engineer
MCSE, At certification, and Associate of Science degree. Additionally, managed the delivery CRM Software of high-quality helpdesk support to more than 500 staff members and students through the administration of the college's IT systems.
Defensive Cyber Operations
• Directed the college's first Associated of Arts degree program, graduating over 80% of the original cohort of students.
• Design the course of instruction for the Microsoft and CompTIA certification, achieving over a 70% pass rate.
PROFESSIONAL DEVELOPMENT
Information Systems Security Manager
U.S. Navy - San Diego, CA
DoD Performance Management and Appraisal Program
U.S. Navy - San Diego, CA
EQUAL OPPORTUNITY Sexual Harassment Grievance Procedures U.S. Navy - San Diego, CA
Sexual Assault Prevention and Response Awareness
U.S. Navy - San Diego, CA