TIFFANY ALLEN
SKILLS PROFILE
Management of complex projects and programs
Negotiation and consensus building
Presentation of technical information to elected officials and the community Policy development and deployment
Supervision and management of technical and administrative personnel Budgetary and fiscal analysis
Operating and capital project budget development and management Systems analysis and design
Fee design and administration
Productivity and performance analysis
EMPLOYMENT HISTORY
Deputy City Manager 5/2022 - Current
City of Chula Vista – City Manager’s Office, Chula Vista, CA Oversee operation of City’s Development Services, Engineering & Capital Projects, Housing & Homeless Services, Finance and Human Resources Departments Lead efforts related to development of the Chula Vista Bayfront, elimination of toll-only operations of the SR-125, short-term rental regulations, and commercial cannabis Member of dynamic and successful City of Chula Vista Executive Management Team ADA Coordinator
Director 7/2020 – 5/2022
Assistant Director 10/2015 – 7/2020
City of Chula Vista – Development Services Department, Chula Vista, CA Staff lead in development of the $1.3B Gaylord Pacific Resort Hotel and Convention Center, including negotiating business terms, structuring public financing and overseeing permitting process
Developed City’s first Short-Term Rental regulatory ordinance, garnering significant industry support
Established new Facilities Financing workgroup, consolidating Citywide special tax district formation and development impact fee activities, improving functional accuracy and efficiency Oversee operations and administration of Development Services Department, including Front Counter Operations, Advance Planning, Current Planning, Land Development, Landscape Architecture, Building, Code Enforcement, Facilities Financing, and Housing functions ($17M annual operating budget, 85 employees)
Negotiate with developers to ensure appropriate balancing of public and private interests Act as subject matter expert for all City departments on impact, user, and regulatory fees Liaison to Planning Commission
ADA Coordinator
Lead departmental management team, developing, setting and implementing policies and procedures
Treasury Manager 6/2011 – 10/2015
City of Chula Vista – Finance Department, Chula Vista, CA Spearheaded procurement and implementation of online sewer payment system, improving customer experience and increasing staff efficiencies
Directed upgrade of business license administration software, increasing compliance and revenue collection through automation of approval and renewal processes Successfully negotiated new Municipal Services Agreement with Port of San Diego for provision of public safety services, ensuring cost recovery for the City Led multi-departmental team updating City's Master Fee Schedule, including all user and regulatory fees
Responsible for all banking and merchant services relationships Oversaw City's accounts-receivable function, including public counter services Administered City's Business License program and in-house sewer billing function Administered City's downtown parking district and oversaw collection of citywide parking citation revenues
Member of management team, developing, setting and implementing departmental policies
Fiscal and Management Analyst 6/2007 – 6/2011
City of Chula Vista – Finance Department, Chula Vista, CA Prepared comprehensive update of $350M public facility impact fee program including first audit of program expenditures from inception
Automated and standardized preparation of City’s annual budget document Developed system used by executive managers and elected officials to identify, prioritize and implement budget reductions totaling $25M
Administered development impact fee programs including annual budgets up to $20M Provided budget and management support to multiple City departments with annual budgets ranging from $1M to $30M
Oversaw and coordinated budget work of high-level analysts in multiple City departments Worked with multiple departments to develop, implement, and report performance measures Reviewed and drafted fiscal impact analyses for elected officials in consideration of formal action Reviewed and assisted in preparation of various master planning documents
Senior Management Analyst 10/2004 – 6/2007
City of Chula Vista – Engineering Department, Chula Vista, CA Prepared comprehensive update of $250M Transportation Development Impact Fee program Created, advertised and awarded consolidated special district administration services contract, eliminating inefficiencies and omissions of previous consultant scheme Supervised, managed, and coordinated all departmental staff functions related to budget development, control, and fiscal accounting; including management and fiscal oversight of special revenue funds, special tax districts, impact fees, development processing fees, and capital project funds
Assisted Director of Engineering in development of administrative plans, policies and programs Oversaw department’s $7M annual operating budget
Administrative Analyst II
City of Chula Vista – General Services Department, Chula Vista, CA 2/2004 – 9/2004 Developed automated developer impact fee credit tracking system, including automation of quarterly statements
Redesigned capital improvement project staff time reimbursement process, reducing errors and increasing efficiency
Assisted various City departments in capital improvement project budgeting and capital project fund management
City of Chula Vista – Engineering Department, Chula Vista, CA 4/2003 – 1/2004 Audited park acquisition & development fee fund, creating revenue, expenditure, and obligation tracking system
Designed and implemented developer deposit account invoicing system, reducing delinquencies by approximately $750,000
Administered Special Tax Districts, from formation through annual budget and tax roll levy process to delinquency monitoring
Provided analysis and recommendations for development processing fee and development impact fee updates
Development Services Technician 1/2002 – 4/2003
City of Chula Vista – Engineering Department, Chula Vista, CA Designed multiple systems to streamline front counter activities, including records management and permit tracking
Created new developer deposit account management system, including identification of account holders and associated permit activity
Provided research assistance and technical Engineering permit information to the public and City staff, with an emphasis on customer service
Issued administrative Engineering permits
EDUCATION
University of Oregon, Eugene, Oregon
Bachelor of Science – Political Science
Walden University, Minneapolis, Minnesota
Master of Public Administration