POLICE OFFICER
Who We Are
CHULA VISTA
POLICE
***
E
CHULA
ISTA
WELCOME TO THE
POLICE DEPARTMENT CHULA VISTA
THE HEART
THE HEART
www.chut
BEHIND
THE BADGE
A comprehensive look at the
Chula Vista Police Department
Community Engagement
• We uphold the values of transparency and
accountability, and maintain an open government
website that includes our entire policy manual along with data and information related to our operations.
• We're focused on connecting actively with residents,
business owners, students, community leaders, and the
unsheltered through a dedicated branch of the
department headed by the Executive Captain called the
Community Engagement Division.
• We strive to engage our community through traditional and social media platforms, open input and dialogue, and Training community meetings and forums.
• The Police Department Community Advisory • We were the first law enforcement agency in the County of San Diego to require that every officer completes four hours of Committee is made up of a diverse group of community
training on implicit bias.
leaders who provide us with a variety of perspectives that guide practices and policies to meet the needs and • We were also the first agency in the county to require that each expectations of our community. officer attends eight hours of de-escalation training, including a variety of de-escalation tactics.
• The Human Relations Commission collaborates on
strategies to enhance the lives and ensure the rights of • Our officers train four times more than required by California's every inhabitant of the City of Chula Vista. robust standards. • Our police leaders and Community Liasion Officers • Our personnel deploy a variety of strategies to gather important proactively build and maintain collaborative relationships information about hazards and threats, or the lack thereof, to with a diverse cross-section of our community. avoid unnecessary confrontations. • We proactively collaborate with community rights and • All of our officers receive training in Active Bystandership for privacy advocates on department policies and practices. Law Enforcement (ABLE), which prepares them to successfully intervene to prevent harm and creates the culture needed to support that intervention. They're taught to incorporate the tenets of procedural justice - helping people understand the law, remaining neutral, allowing others to have a voice, and respecting all parties.
• We are leaders in implementing innovative training practices, such as 21st Century Policing, that help enhance and
modernize the law enforcement profession
in the region.
Policy, Transparency (CHULA VISIN
POLICE
& Accountability
• Our policies require officers to de-escalate, except when unreasonable, and may only escalate as reasonable for
Diversity & Inclusion changing circumstances.
• We strive to recruit and hire quality officers that are • All incidents involving use of force are comprehensively representative of the diverse community we serve. reviewed by supervisors, and subsequently reviewed by technical experts, to ensure proper tactics and adherence to • We are strong advocates and participants in the "30x30 policy. When necessary, appropriate disciplinary or corrective Challenge" to increase the number of women in law measures are taken immediately to ensure compliance with enforcement by 2030. Chula Vista has historically had, and our community's values. continues to have, more female officers than the national average. • Our policies require officers to intervene and stop unreasonable force and report such incidents to a supervisor immediately. • We maintain robust hiring practices that include a
personal interview by the Chief of Police to be sure police • We were among the first in the region to issue and require the officer candidates value equity, inclusion and diversity. use of body-worn cameras for all officers. • We strive to maintain diversity in our leadership, who • We maintain a comprehensive early warning system represent a mix of genders and cultures. intended to flag officers with excessive complaints.
Where We Stand
Require De-Escalation Cultural Competency
Our policies require officers to de-escalate, except when unreasonable, and may We train officers on Cultural
only escalate as reasonable for changing circumstances. De-escalation is Competency & Implicit Bias to
something we have long trained for, and something we expect from each officer. reduce the likelihood that
The Chula Vista Police Department was the first agency in our region to require de-escalation training for all officers. We train our personnel to employ several individual bias might influence their actions or decisions.
de-escalation techniques. We meet all requirements of SB 230.
Technology for Good • Drone as First Responder (DFR) allows officers to view We use technology to enhance the safety of potential hazards and develop sound strategies and tactics our community, officers, and those we interact before rushing into a potentially dangerous situation. with. Innovative technologies provide officers • Live911 streams real-time audio of 9-1-1 calls and displays with critical information that helps them their locations to officers in the field. When necessary, de-escalate situations, keeping people safe. officers act on the real-time information without waiting to be dispatched.
Duty to Intervene
Our culture embraces the values of respect and dignity for all people, and it is our sworn duty to protect and defend members of the public. Neither the Chula Vista Police Department nor its officers tolerate unnecessary, inappropriate or excessive force. Our officers are trained to prevent unprofessional acts. Our policies reinforce that expectation, requiring officers to intervene to stop unreasonable force, and to promptly report their observations to a supervisor.
Strengthening Trust & Collaboration Through Training
The Chula Vista Police Department created and Policy & Oversight developed an entirely new course of advanced officer We maintain the highest levels of transparency through our training surrounding the tenets of 21st Century Open Data portal. We post our policies, Drone as First Policing. The training has been adopted by other Responder flight data, and other information focused on key agencies in the county. community concerns on our website to empower our community to learn more about what we do.
Building Trust & Legitimacy
The Chula Vista Police Department utilizes community Community Policing & Crime Reduction leaders to co-instruct our 21st Century Policing curriculum. Community Liasion Officers build strong partnerships with Community leaders are also invited to attend training, community leaders. Additionally, all officers are encouraged engage with our officers, and provide input on how we can to implement community policing methods during their shifts to work together with our business and residential improve trust with our respective communities.
communities to reduce crime and keep our community one
Training & Education of the safest in San Diego County.
Chula Vista Police Department officers and civilian employees Technology & Social Media are required to complete a minimum of four hours of 21st We use multiple social media platforms to engage with the Century Policing - Cross Cultural Competency training. community and provide up-to-date information on public Officers receive an additional 2.5 hours of this training. All safety matters. Our full-time Public Information Unit responds newly hired officers go through a 10-hour version of this to comments and concerns. training to ensure they know what the department and
community expects of them. Officers receive an additional Officer Safety & Wellness eight hours of De-Escalation and Crisis Management and Our employees are consistently training on the importance of eight hours of Active Bystandership for Law Enforcement officer safety and wellness. The Chula Vista Police Department makes a smartphone app focused on wellness available for all (ABLE). This training seeks to prevent misconduct, avoid mistakes, and promote officer safety and wellness. employees and maintains a robust Peer Support Team to ensure help is always available for employees who need it.
Who We Are
We uphold the highest ideals
For decades, the Chula Vista Police Department has maintained a culture of community-based policing, innovative problem solving, for our profession, and are community engagement, and accountability. The need to provide proud that our officers serve public safety services to our community with fairness, equity, and justice is not new to our organization. It is deeply ingrained into our our residents according to our history and our shared culture. We uphold the highest ideals for our community's expectations profession, and are proud that our officers serve our residents according to our community's expectations and needs. and needs.
Our Culture
• We embrace mutual respect for human life of all people. • We reinforce progressive and transformative community policing strategies.
• We require our officers to intervene to prevent
misconduct and to report misconduct to superiors.
• Our leadership consistently reinforces compassionate
and respectful interaction with our community.
• Our Chief speaks directly to our members in one-on-one interactions and frequent group communications to
reinforce our shared vision.
• Our leadership and training personnel reinforce community expectations, policies, and decision-making guidance
through progressive training strategies.
" The oath taken by the men Connect with us!
and women of law
enforcement to protect and
serve is a responsibility we CHLLA VISIN
POLICE!
take seriously. " ***
@chulavistapd HEADQUARTERS
- Roxana Kennedy, Chief 315 Fourth Avenue
f
Chula Vista Police Department Chula Vista, CA 91910
POLICE UNMANNED AERIAL SYSTEMS (UAS)
Drone as First Responder
CHULA VISTA (DFR) Program
POLICE
THE HEART
BEHIND
THE BADGE Program Mission
The Chula Vista Police Department's Drone as First
Community safety is the Responder (DFR) Program provides airborne support Chula Vista Police Department's to public safety operations in a safe, responsible, and first priority. We are excited to transparent manner to protect the public, preserve the peace, reduce response times and increase
share this program with you. overall quality of life in Chula Vista.
What is the Drone as First Responder program?
In 2018, the Chula Vista Police Department (California) pioneered a new The intent of the program is to get a drone on scene before responding officers concept in rapid response to police emergencies: Using unmanned aerial arrive. Certified teleoperators can evaluate the situation remotely and relay systems (commonly known as drones) to pro-actively respond to emergency information to officers and field supervisors. The drone can also feed calls. The concept was so revolutionary that in May of 2018, it was chosen as live-streaming video of the incident to commanders and first responders. This the only municipal program in the nation to be tested as part of the FAA's helps personnel determine the best tools, tactics and resources to safely Unmanned Aerial Systems (UAS) Integration Pilot Program (IPP). mitigate a problem - often before officers arrive on scene.
The Drone as First Responder (DFR) concept is different than traditional drone he program gives hirst responders real-time tactical information and ever programs in that it is proactive rather than reactive. Instead of launching a "eyes on scene", proving to be a powerful de-escalation tool. Since the program drone after an officer is already on scene, Chula Vista's DFR program stations was first launched, there have been multiple incidents where officers have drones at permanent locations throughout the city and respond proactively to scaled down their tactics and successfully defused situations with reduced emergencies as soon as they happen. use of force.
DFR Groundbreaking Achievements
• CVPD was selected by the FAA as one of only 10 teams among hundreds of applicants as part of the FA's Integration Pilot Project (IPP) and was the only law enforcement member to participate. The IPP is a federal initiative designed to help integrate drones into the National Air Space (NAS).
• FAA authorization to fly Beyond Visual Line of Sight (BVLOS waiver). This allows drones to fly up to 3 miles in any direction from the launch site. Maintaining visual line of sight is considered a major component of drone flight. It is the prevailing limit on how far a drone pilot can fly their drone which also takes into consideration other factors such as weather conditions and the presence of large obstacles.
CVPD is the only law enforcement agency in the nation currently authorized for BVLOS. • FAA approval for complete citywide coverage (52 square miles) of DR providing for a new and effective way of providing law enforcement critical information to respond to Calls For Service, emergency situations or to conduct criminal investigations. Some examples include; providing an overhead view of an area or incident for ground personnel, safely clearing the exterior of buildings, providing detailed documentation of crime and accident scenes, and searching for lost or missing persons. The multiple drone launch sites allows for DFR coverage for the vast majority of the geographic area of Chula Vista. • FAA approval allowing (2) drones to be in operation for (1) separate incident. CVPD is currently the only law enforcement agency in the country authorized by the FAA to have (2) drones flying in close proximity airspace for (1) specific incident. This will allow for drones to remain on-scene at a critical incident and provide real-time information to first responders without a lack of drone coverage. • CVPD is the first and only police department in the nation to test and successfully use Live911. This revolutionary software allows for officers to live-stream 911 calls directly to officers in the field. Drone teleoperators (drone pilots) monitor Live911 to get a "jump-start" and launch the drone immediately to deliver live-stream video to responding officers providing quality information for enhanced decision making allowing for safer outcomes for everyone involved. • The DFR program has now responded to thousands of separate incidents and the program continues to serve the residents of Chula Vista by reducing response times and increasing safety.
International Recognition
• 2019 California Police Chiefs Association (PCA) & Motorola Excellence in Technology Innovation Award recognizing CVPD for its superior achievement and innovation in the field of technology. • 2020 International Association Chiefs of Police (IACP) Leadership Award Winner in Police Aviation. • 2020 Association for Unmanned Vehicles Systems International (AUVSI) Award Winner for CVPD's Drone as First Responder Program.
How does the DFR program protect the community's privacy? The intent of the DFR program is to enhance the Police Department's response to emergency calls for service. The program provides officers with timely information, helping keep citizens safe. Drones are used during an active response to an emergency or other call for police assistance.
The Chula Vista Police Department's policies prohibit drone operators from intentionally recording or transmitting images of any location where a person would have a reasonable expectation of privacy, such as private backyards or inside private buildings, except where authorized by a warrant issued by a judge or in emergency situations.
How are DFR video and photos handled and who has access? All video and photo evidence taken during any UAS mission is stored in the same manner and location as Body Worn Camera (BWC) video and other investigative evidence. The Police Department utilizes a private "cloud" service, Evidence.com, to store all digital evidence. The service is authorized and certified under both state and federal regulations for the security and protection of confidential information and is available only for official law enforcement purposes. Video and photos are stored and saved for a limited time (one year or less) unless it is categorized as evidence in an actual crime or formall investigation. Then it is stored for a period of time consistent with all other evidence related to that incident/investigation.
Generally, UAS photos and video are considered part of the investigative record and are not available to the public under the California Public Records Act (CPRA) or Freedom of Information Act (FOIA). For more details, please refer to the Chula Vista Police Department Policy on Portable Audio/Video Recorders.
De-escalation at its best!
• Our personnel deploys a variety of strategies to gather important information about hazards and threats, or the lack thereof, to avoid unnecessary confrontations.
CHULA VIST
• By using DFR, we provide officers, dispatchers and supervisors with invaluable POLICE real-time information via their cell phone or computer. *** • Our innovative use of drones as first responders (DFR) allows officers to view potential hazards and develop sound strategies and tactics before rushing into a potentially dangerous situation. • www.chulavistapd.org: CVPD's website tracks and stores online flight history and all drone-related activity.
Drone Flight History Maps CHULA VISTA POUCE DEPARTMENT - DRONE AS FIRST RESPONDER (DER) To achieve public transparency, CVPD
uses drone detection software to track
all drone flights launched by the Chula
Vista Police Department. CVPD is making
sure their drone flight data is available to
the public on our website at
97.57 www.chulavistapd.org.
172.09
CALM U222018 14518 AM 6/8/2022 12:02:15 PM
FAQS (Frequently Asked Questions)
What is a drone or UAS? Who has access to the video and photos? UAS is an Unmanned Aerial System and is commonly called a drone. A drone is an aerial Video and photos collected by AS are stored for the purposes of conducting device with an onboard computer that is operated remotely, generally by a pilot on the police investigations and subsequent prosecutions. Accordingly, videos and ground using a handheld controller. Small drones are battery operated, weigh less than photos are generally accessible to police investigators for official use only. Like all 55 pounds, have several rotors like a helicopter, and are equipped with a video camera. police records, video and photos may also be subject to additional release under the same rules and restrictions as BWC Video and other items of evidence.
Generally, AS photos and video are considered part of the investigative record Where is the video and photos taken by the UAS stored? and are not available to the public under the California Public Records Act (CPRA) All video and photo evidence taken during any UAS mission is stored in the same or Freedom of Information Act (FOIA). For more details, please refer to the Chula manner and location as Body Worn Camera (BWC) video and other investigative Vista Police Department Policy on Portable Audio/Video Recorders. evidence. The Police Department utilizes a private "cloud" service, Evidence.com, to store all digital evidence. The service is authorized and certifed under both state and How is my privacy protected.
The intent of the DFR program is to enhance the Police Department's response to federal regulations for the security and protection of confidential information, and is emergency calls for service. As such, drones are used during an active response to available only for official law enforcement purposes. Evidence is stored and saved for a an emergency or other call for police assistance. CVPD policy prohibits drone limited time (one year or less) unless it is categorized as evidence in an actual crime or operators from intentionally recording or transmitting images of any location formal investigation. Then it is stored for a period of time consistent with all other where a person would have a reasonable expectation of privacy, such as private evidence related to that incident/investigation. backyards or inside private buildings, except where authorized by a warrant issued by a judge or in emergency situations.
What training do UAS pilots undergo? What rules and regulations must CVPD's UAS pilots follow? In addition to the training and study required to maintain a FAA Part 107 Remote Pilot All CVPD UAS pilots are subject to FAA regulations related to airspace use, and all License, all CVPD UAS Team members train regularly in a variety of locations and settings to must have a valid Part 107 Remote Pilot License. UAS pilots are also subject to the ensure operational efficiency. All training is documented, and the records are maintained by Chula Vista Police Department policy on UAS operations, which is available on CVPD and are subject to review by the Federal Aviation Administration (FAA). the CVPD website.
Continued on next page...
FAQS (Frequently Asked Questions) - continued in using UAS in innovative ways to serve the community and evaluate the integration of UAS into the National Air Space (NAS). Since October 22, 2018 CVPD in partnership with CAPE (now Motorola) and other companies has been utilizing UAS to respond to Why does CVPD use UAS rather than helicopters? emergency calls or reported incidents in the area around the police department Helicopters and other manned aircraft (air support) are very expensive to operate. building (roughly 1-mile radius. UAS are launched from various locations throughout Currently, CVPD relies on the San Diego Police Department and the San Diego Sheriff's the city and fly toward the scene of incident such as a crime in progress, serious Department for air support. UAS can be used in a variety of ways that supplement accident, officer in need of assistance, or any other incident where having advanced mutual aid air support requests in a cost-effective and efficient manner, like the Drone knowledge of what is happening at the scene before police and fire first responders as First Responder (DFR) aerial intelligence-led emergency response. arrive may add to safety and efficiency. This program is called Drone as First Responder (DFR) Operations (see above).
What is Drone as First Responder (DFR) operations?
Drone as First Responder (DFR) operations is an innovative and transformative use of UAS How do I ask a question or make a complaint about UAS in Chula Vista? developed and implemented by the Chula Vista Police Department and Motorola, a private Anyone may email the UAS Team directly at [email protected]. Also anyone UAS teleoperation company. DFR is the public safety Concept of Operations for the San may make a service complaint to the Chula Vista Police Department in person, via Diego City IPP Team. The concept is to utilize a UAS to fly to any reported incident and arrive phone (619) 691-5151, or fill out the complaint form here. prior to first responders on the ground. The video feed from the UAS is viewed at the police department by a trained first responder (teleoperator or TO). The TO is able to operate the Can foreign countries gain access to CVPD's drone data or information UAS remotely and communicate with field personnel via radio immediately. The TO is able through a drone's built-in software? to evaluate the scene and circumstances before those in the field arrive and provide No. Our drone data does not utilize the onboard software from the drone manufacturer. necessary tactical information that help them stay safe and increase efficiency. The video From the outset of our program, we have used an encrypted, US-based software feed is also immediately available to every officer in the field via a smart phone program to bypass the drone manufacturer's systems. Our data is encrypted and is application. Officers and fire personnel can see for themselves what they are responding stored on US-based servers that meet federal requirements for confidential law to. The ability to evaluate the resources needed, prepare the proper tactical response, and enforcement databases. increase the safety of the first responders and the public is the intent of the project and the mission of Chula Vista Police Department. Does the Chula Vista Police Department own or share data with 3rd party companies?
When do Chula Vista Police use UAS (drones)? The Chula Vista Police Department owns all of its data. The CVPD does not share or sell The Chula Vista Police Department uses UAS in a variety of circumstances such as any of its data with any 3rd party companies. Our data is encrypted and is stored on documenting crime and accident scenes, searching for missing or wanted persons, fires, US-based servers that meet federal requirements for confidential law enforcement and evaluating damage after a major incident or natural disasters. These can happen databases. 3rd party companies cannot access our data without permission from the anywhere in the City and the CVPD UAS Team will respond to those on an as-needed Chula Vista Police Department and, even then, only under strict limitations. basis. The Chula Vista Police UAS Team is also part of an FAA initiative (UAS Integration Pilot Project, or IPP), that encourages public agencies and private companies to partner For more FAQs related to UAS, visit https://www.faa.gov/uas/faqs/
SASHEDRE HIRD AVENUE
Our Culture
• We embrace mutual respect for human life of all people. • We reinforce progressive and transformative community policing strategies. • We require our officers to intervene to prevent misconduct, and to report misconduct to superiors. • Our leadership consistently reinforces compassionate and respectful interaction with our community. • Our Chief speaks directly to our members in one-on-one interactions and frequent group communications to reinforce our shared vision.
• Our leadership and training personnel reinforce community expectations, policies and decision- making guidance through progressive training strategies.
Updated 6/22
THE HEART Connect
BEHIND with
THE BADGE us!
Find policies, deployments, media highlights and more at:
www.chulavistapd.org
chulavistapd.org • 315 Fourth Avenue, Chula Vista, CA 91910 f Follow us for updates @chulavistapd