60297.00068\41789715.1
Form Rev 3/6/2023
RESOLUTION NO. __________
RESOLUTION OF THE CITY COUNCIL OF THE CITY OF
CHULA VISTA APPROVING AN AGREEMENT BETWEEN
THE CITY AND SELECTRON TECHNOLOGIES, INC. FOR
BUILDING INSPECTION SERVICES FOR PROVISION OF
INTERACTIVE VOICE RESPONSE SERVICES, TO INCLUDE
SOFTWARE UPGRADE, LICENSING, SUPPORT, AND
MAINTENANCE SERVICES
WHEREAS, the City previously contracted with Selectron Technologies, Inc., (“Consultant”) for interactive voice response ( “IVR”) services, providing City customers convenient access to permit inspection management and information on customers’ phones; and
WHEREAS, continuing the IVR service will enhance customer service and increase staff efficiency; and
WHEREAS, Consultant’s IVR system is comprised of proprietary software specifically tailored to provide services for the City’s Development Services Department, and which cannot be upgraded, licensed, supported, or maintained by another party, resulting in unique compatibility requirements; and
WHEREAS, Consultant offers a uniquely proprietary product, preferred for integration with the City’s permit processing software, resulting in unique compatibility requirements and unique performance capabilities and therefore a formal solicitation of proposed services would not be productive; and
WHEREAS, pursuant to Chula Vista Municipal Code ( “CVMC”) Sections 2.56.110 and
2.56.070.B and the above facts, the Purchasing Agent has determined , after consultation with the Director of the procuring department, Consultant is uniquely qualified to serve as the Consultant for this project and the proposal shall not be subject to competitive bidding requirement; and
WHEREAS, the Consultant warrants and represents that they are experienced and staffed in a manner such that they are and can prepare and deliver the services required of Consultant to City within the timeframes herein provided all in accordance with the terms and conditions of the subject agreement, a copy of which is on file in the City Clerk’s Office.
NOW, THEREFORE, BE IT RESOLVED by the City Council of the City of Chula Vista, that it approves the agreement between the City and Selectron Technologies, Inc. for Selectron to provide IVR Services, including software upgrade, licensing, support, and maintenance services, in the form presented, with such minor modifications as may be required or approved by the City Attorney, a copy of which shall be kept on file in the Office of the City Clerk and authorizes and directs the Mayor to execute the same.
Resolution No.
Presented by Approved as to form by
Laura C. Black, AICP Jill D.S. Maland
Director of Development Services Lounsbery Ferguson Altona & Peak Acting City Attorney