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Amendment03to VoucherAgreementNumber MP20W1A-8
BetweenCALSTART, Inc. andCity of ChulaVista
ThisAmendmentnumber03 (“Amendment”) is datedfor convenienceasof February 14, 2025, andis madeto VoucherAgreementNumberMP20W1A-8 betweenCity of ChulaVista (“Awardee”) andCALSTART, Inc. (“CALSTART”), executedNovember 19, 2021 (“Agreement”). Thepurposeof this amendmentis to updatethebudget.
Recitals
OnApril 1, 2019, CALSTART executedgrantagreementnumberG17-CMDC-01 with theStateof CaliforniaAir ResourcesBoard (“CARB”).
OnNovember19, 2021, voucheragreementnumberMP20W1A-8 wasexecuted betweenCityof ChulaVista (“Awardee”) andCALSTART to performtasksunderthe CV CommunityShuttle (the “Project”) fundedunderCARB agreementnumber G17- CMDC-01for aperiodof performancefrom November19, 2021, through November19, 2026, for anamountnot to exceedninehundredninety-seven thousandeighthundredthirty-threeandno/I 00 dollars ($997,833).
On July 18, 2024, Amendment1 to VoucheragreementMP20W1A-8 wasexecuted increasingfundingfrom ninehundredninety-seventhousandeighthundredthirty- threeandno/I 00dollars ($997,833). to anamountnot to exceedonemillion five hundredthousandandno/100dollars ($1,500,000).
OnJanuary2, 2025, Amendment2 to VoucheragreementMP20W1A-8 wasexecuted, thebudgetwasreplacedwith theupdatedbudget.
NOW, THEREFORE, in considerationof thepromisesherein, andfor goodandvaluable consideration, thePartiesagreeto amendtheAgreementasfollows:
PertheattachedapprovedAdditionalFundingRequest, fundingis increasedfrom one million five hundredthousandandno/100dollars ($1,500,000), to anamountnot to exceedonemillion eighthundredthousandandno/100dollars ($1,800,000) Theperiodof performancefor theAgreementremainedthesameasfollows:
From: November19, 2021.
To: November19, 2026.
Theperiodof performanceincludesup to 15 monthsfor projectdesign, planningandconstruction (PlanningandConstructionPeriod), anda DocuSign Envelope ID: 6AD97B13-5D5B-47C4-9DBC-EE31859F1B5C Page | 2
minimumof 4 yearsof serviceoperation (ProjectOperationPeriod). Clean mobility projectsfundedby this programmustbefully operatingfor at least 4 years.
Modify 8. ProjectAreaInformation (pg. 4 of voucheragreement) to addupdated ProjectAreaMap (mapis attachedto theAdditional FundingRequestForm) Exhibit B (Budget) is replacedin its entiretyperrevisedExhibit B attached.
TheFinancialSustainabilityPlanis replacedin its entiretyperrevisedFinancial SustainabilityPlanattached.
Amendto incorporatenewExhibit K: RecordkeepingandReliability Standardsfor ElectricVehicleChargersandChargingStation.
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Exceptasprovidedherein, all othertermsandconditionsof theAgreementshallremain unchangedandin full forceandeffect.
IN WITNESSWHEREOF, thePartiesheretohavecausedtheir duly authorizedofficers to executethisAmendmentasof thedateslistedbelow, butto takeeffectasof February 14, 2025.
Date:
Title:
PrintTitle)
Name: Maria V. Kachadoorian
PrintName)
By:
Signature)
City of ChulaVista
Date:
Title: ChiefLegalCounsel
PrintTitle)
Name: MarcGottschalk
PrintName)
By:
Signature)
CALSTART, Inc.
CityManager
MPVAwardees
Additional Funding
Request
esar Hernandez 1/24/25
ExhibitB:
Budget
c)
Voucher amount
requested per
unit or hour
d)
Number of units
or hours
requested
e)
Total voucher
amount by item
f)
Project Launch
Up to 15
Months)
g)
Year 1 of Service
Operation
h)
Year 2 of Service
Operation
i)
Year 3 of Service
Operation
j)
Year 4 of Service
Operation
k)
Current Approved
Voucher Cost
l)
Difference
Requested
1,073. 00 1 $ 1,073. 00 $ 1,073. 00 $ 1,073.00 1,094. 00 1 $ 1,094. 00 $ 1,094. 00 $ 1,094.00 Mobility Provider Voucher Budget Worksheet
Instructions: Use this budget worksheet to specify items needed for individual expense categories. Enter data in blue cells. Do not enter data in grey or white cells. Add rows as necessary. The entire sheet is "unlocked" and it is the applicant' s responsibility to ensure that subtotals and calculations are accurate. Voucher amounts and category totals must comply with allowable voucher amounts in the Implementation Manual. For any contributed resource contributions to meet the 5-year Voucher Agreement Term, indicate monetary assets under " Community Resource Contributions". It is recommended that applicants additionally complete the optional " Category Eligibility Check Worksheet" in the table below to ensure that they meet eligibility requirements for categories that have minimum and maximum requirements. Please note that administrative activities can be reimbursed during the last year of your voucher agreement ( Year 4 of Service Operation), this includes insurance compliance, activities associated with payment request submissions, data reporting, printing, record retention, and mailing.
Bicycles and Scooters
Description of Additional Funding
Requested
Direct Labor
Fringe Benefits
Travel/ Mileage
Equipment/ Capital Costs ( Lead Only)
Section 1: Project Components
a)
Expense Category and
Sub- Category
b)
Item description
Description of Voucher Request
Operations and Maintenance
Planning Costs
Outreach and Marketing
Operations and Maintenance
Section 2: Voucher Budget
Planning
Outreach and Marketing
Operations and Maintenance
Planning
Outreach and Marketing
Section 3: Additional Funding
Voucher Administration
Motor Vehicles and Associated
Hardware
Charging/ Fueling Equipment and
Installation
Bicycle/ Scooter Infrastructure and
Installation ( Maximum 300% of
amount of electric bicycle/ scooter or
200% of non- electric
bicycles/ scooter amount)
Voucher Administration
Voucher Administration
Annual Budget Breakdown Up to Year 4 of Service Operation Period Additional Transportation
Enhancements ( Maximum 25% of
total voucher)
Data Collection & Management $ 14, 426. 61 2 $ 28, 853. 22 $ - $ 11, 826. 12 $ 13, 027. 10 $ 4,000. 00 $ 24,853.22 $ 4,000.00 Pre- launch deliverables $ 11, 000. 00 1 $ 11, 000. 00 $ 11, 000. 00 $ 11,000.00 Outreach & Marketing $ 46, 303. 57 3 $ 138, 910. 72 $ 5, 000. 00 $ 54, 203. 16 $ 59, 707. 56 20,000.00$ $118,910.72 $ 20,000.00 Driver Hours $ 34, 132. 49 22. 19 $ 757, 399. 95 $ 300, 848. 20 $ 326, 551. 75 $ 130, 000. 00 $ 627,399.95 $ 130,000.00 Kia Niro Lease $ 77, 751. 11 4 $ 311, 004. 43 $ 120, 609. 02 $ 130, 395. 41 $ 60, 000. 00 $ 251,004.43 $ 60,000.00 Van Lease $ 13, 500. 00 4 $ 54, 000. 00 $ 36, 000. 00 $ 18, 000. 00 $ 36,000.00 $ 18,000.00 ADA Van Lease $ 36, 045. 30 4 $ 144, 181. 21 $ 55, 327. 50 $ 58, 853. 71 $ 30, 000. 00 $ 114,181.21 $ 30,000.00 Copntractor Services $ 85, 998. 00 1 $ 85, 998. 00 $ 85, 998. 00 $ 85,998.00 Service Enhancement $ 35, 065. 00 1 $ 35, 065. 00 $ 35, 065. 00 $ 35,065.00 Insurance $ 57, 855. 12 4 $ 231, 420. 47 $ 6, 000. 00 $ 91, 551. 00 $ 95, 869. 47 $ 38, 000. 00 $ 193,420.47 $ 38,000.00 1, 800, 000. 00 $ 107, 998. 00 $ 634, 365. 00 $ 755, 470. 00 $ - $ 302, 167. 00 $ 1,500,000.00 $ 300,000.00 1, 000, 000. 00 $ 155, 232. 00 $ 173, 963. 00 $ 670, 805. 00 $ - Operation & Maintenance The Community Congregational
Development Corporation $ 1,000, 000. 00 1 $ 1, 000, 000. 00 $ 155, 232. 00 $ 173, 963. 00 $ 670, 805. 00 Capital Acquisition ChargePoint L2 EVSE Chargers $ 10, 000. 00 7 $ 70, 000. 00 $ 70, 000. 00 Operations and Maintenance
Voucher Administration
Planning
Outreach and Marketing
Operations and Maintenance
Capital Acquisition
Voucher Administration
Planning
Capital Acquisition
Subcontractor
Other
Outreach and Marketing
Operations and Maintenance
Indirect Costs
Voucher Administration
Planning
Outreach and Marketing
Operations and Maintenance
Community Resource Contributions
Resource contributions are assets contributed to the project to support long- term sustainability to meet the Voucher Agreement Term that includes a minimum of 4 years of service operation and beyond. Resource contributions are not eligible for payment through voucher funding. Instructions: Add in-kind monetary resource contribution assets.
Grand Total - Voucher Funding Term ( Voucher Funds)
Grand Total - Other Funds Budget ( Non-CMO Funds)
Grand Total
Cost Category Category Total Applicable
Denominator Percentage
Bicycle/ Scooter Infrastructure and
Installation
Additional Transportation
Enhancements
Optional: Category Eligibility Check Worksheet
Instructions: Calculate sums in "Category Total" and "Applicable Denominator" Columns. User may need to adjust example formula if additional rows were manually inserted above.
Notes:
Eligibility Requirement Summary
See Implementation Manual for Details)
Maximum of 300% of amount of electric bicycle/ scooter vehicles or 200% of amount of non-electric bicycle/ scooter vehicles amount Maximum of 25% of total voucher amount
Conforms to Eligibility Requirement?
FinancialSustainability
Plan
Page1 of 6
MOBILITYPROJECTVOUCHER
UPDATEDFINANCIALSUSTAINABILITYPLAN
ADDITIONALFUNDINGFORMOBILITYPROJECTVOUCHER (MPV) AWARDEESOVERVIEW There is a set-aside fund specifically for currently or existing MPV funded projects. Window 1 and Window 2 MPV Awardees are eligible for up to $300,000 in additional funding for their current funded project without submitting a new voucher application.
The additional funds for Window 1 MPV Awardees may be applied to a variety of eligible activities related to insurance compliance, capital acquisition, planning and operations, administration, outreach and marketing, participation in the CleanMobility Equity Alliance CMEA) meetings, annual CleanMobility Forum attendance, and other program activities only in support of the project scope outlined in their voucher agreement and/ or project expansion request. If Awardees request additional funds to expand the project scope, a written justification is required with supporting documents to demonstrate additional demand (e.g., documented community feedback, updated needs assessment, etc.). Awardees must submit an updated financial sustainability plan and a revised budget that justifies the need and use of additional funds.
To apply for Additional Funding, please complete this Updated Financial Sustainability Planby answering all required questions in the boxes, providing all relevant documentation and signatures. To receive direct technical assistancefilling out this form, please contact Erlin Martinez, at [email protected].
In order to be eligible to receive additional funding set aside for current Mobility Project Voucher Awardees, the entire request and supporting documents must be completed and submitted, including all required attachments.
Page2 of 6
PROJECTINFORMATION
VOUCHERAGREEMENTNUMBER:__________________
1. LEADAPPLICANT (AWARDEE) INFORMATION
Organization Name:
Mailing Address:
City: State: Zip Code:
Project LeadPrimary Contact Name:
Phone: Email:
2. MOTOR VEHICLEOWNERINFORMATION (If Applicable)
Information about the party that will take ownershipof motor vehicle(s) funded by CMO. May be the sameor different party than the lead applicant.
Organization Name:
Mailing Address:
City: State: Zip Code:
Project LeadPrimary Contact Name:
Phone: Email:
3. MICROMOBILITYDEVICESOWNERINFORMATION (If Applicable) Informationabout the party that will take ownershipof micromobility devices (e.g., bicycles, scooters, etc.) funded by CMO. May be sameor different party than the lead applicant.
Organization Name:
Mailing Address:
City: State: Zip Code:
Project LeadPrimary Contact Name:
Phone: Email:
MP20W1A- 8
City of Chula Vista
276 4th Ave.
Chula Vista CA 91911
Stacey Kurz / Emily Tran
619- 691- 5047 skurz@chulavistaca. gov / etran@chulavistaca. gov Page3 of 6
4. MOBILITYOPERATORINFORMATION
May be the sameor different party than the lead applicant and/or fleet and micromobility devicesowner. Indicate the mobility operator for eachapplicableproject servicemodel.
Project ServiceModel:
Organization Name:
Mailing Address:
City: State: Zip Code:
Project LeadPrimary Contact Name:
Phone: Email:
Project ServiceModel:
Organization Name:
Mailing Address:
City: State: Zip Code:
Project LeadPrimary Contact Name:
Phone: Email:
PROPOSEDBUDGETAND PLANFORFINANCIALSUSTAINABILITY
Thissectioncollectsinformation about the proposedbudget and your plan for financialsustainability. Projectsmust operate for at least4 yearsfrom the date that operationsfully launch (whenparticipantsstart usingthe service). Thisperiodisreferred to as the Project Operation Period. In this section, MPV Awardeesmust describestrategies for maintaining the proposed servicesat least throughout the project operations period in the required FinancialSustainabilityPlan in their additional funding request.
1. Total Voucher Amount Requested:
Executed Voucher Funding
Amount
Requested Additional Funding
Amount Not- to-Exceed $300,000
Total Voucher Amount Not- to-
Exceed $1,800,000
Circuit Transit, Inc.
777 S. Flagler Dr., Ste# 800W
West Palm Beach FL 33401
Daniel Kramer
562- 252- 6680 Daniel@ridecircuit. com
Community Shuttle
1,500, 000 $ 300, 000 $ 1,800, 000
Page4 of 6
2. Describe your strategies for maintaining the current service(s) throughout a minimum of a 4- year project operation period. Additionally, provide detailed strategies for sustaining the expansion if you are utilizing additional funds for project expansion.
Note: Thisresponsemust explainhow the servicewill be maintained for at least 4 yearsof full operations and sustained beyondthe ProjectOperation Period. Includeresourcesrequired to fully operate the project for at least 4 yearsfrom the date that operations fully launch.
Page5 of 6
3. Describe your strategies for ensuring vehicles and equipment continue to serve the community if operation discontinues after the voucher agreement term.
Page6 of 6
ATTESTATIONSAND SIGNATURE
1. I, the authorized officer to represent and signthis request on behalf of my organization/ tribe asthe LeadApplicant, have read, understand and agree to abide by all of the requirements, terms and conditions in the CMO Implementation Manual;
2. I attest to all of the following:
a. Our organization agreesthat the eligible additional funds will be useddirectly towards the awarded project’s eligible activities only in support of the project scopeoutlined in the Awardee’s Voucher Agreement;
b. The total voucher awarded amount for the project, not to exceed $1,800,000 in the Awardee’s amended Voucher Agreement.
Signedby the authorized officer:
Name: Signature:
Title: Date:
Mobility Project Voucher Awardees Additional Funding Request and supporting documents may be submitted by email at admin@cleanmobilityoptions. org, or by mail to the following address:
PLEASERETURNSIGNEDDOCUMENTSTO:
Attention: CleanMobility Options
CALSTART
48 South Chester Avenue
Pasadena, CA 91106
www. cleanmobilityoptions. org
City Manager
Maria V. Kachadoorian
ExhibitK:
Recordkeepingand
ReliabilityStandards
for Electric Vehicle
Chargersand Charging
Stations
EXHIBIT K: Recordkeeping and Reliability Standards for Electric Vehicle Chargers and Charging Stations 2023 Clean Mobility Options Voucher Program
1 In this document, the following definitions apply:
Term/
Acronym
Definition
Awardee An Applicant awarded under the Clean Mobility Options Program CMO).
CEC California Energy Commission
Central System Charge Point Management System: the central system that manages Charge Points and has the information for authorizing users for using its Charge Points.
Charge Point The Charge Point is the physical system where an electric vehicle can be charged. A Charge Point has one or more connectors.
Charger Any connector that can independently provide charge to an on- road electric vehicle ( EV) regardless of whether the other connectors associated with a Charge Point are simultaneously charging.
Charging
Session
Part of a transaction during which the EV is allowed to request energy.
Charging
Station
A physical location with any number of Charge Point( s) and Connector( s) with a unique address. For a charger to be part of a charging station, it must not be further than 0.125 miles ( 660 feet) from any other charger that is also considered to be part of the same charging station.
Connector The term “Connector”, as used in this specification, refers to an independently operated and managed electrical outlet on a Charge Point. This usually corresponds to a single physical connector, but in some cases a single outlet may have multiple physical socket types and/ or tethered cable/ connector arrangements to facilitate different vehicle types ( e.g. four- wheeled EVs and electric scooters).
Corrective
Maintenance
Maintenance which is carried out after failure detection and is aimed at restoring an asset to a condition in which it can perform its intended function.
Downtime Downtime is any period of time that a charger is not operational.
Excluded
Downtime
Excluded Downtime is downtime that is caused by events outside of the control of the funding recipient and is subtracted from total downtime when calculating uptime percentages.
FTD Fuels and Transportation Division
Hardware The machines, wiring, and other physical components of an electronic system including onboard computers and controllers.
EXHIBIT K: Recordkeeping and Reliability Standards for Electric Vehicle Chargers and Charging Stations 2023 Clean Mobility Options Voucher Program
2 Interoperability Successful communication between the software controlling charging on the EV and the software controlling the charger.
Interoperability failures are communication failures between the EV and charger that occur while the software of each device is operating as designed.
Maintenance
Event
Any instance in which preventive or corrective maintenance is carried out on equipment.
Networked
Charger
A charger can receive or send commands or messages remotely from or to a charging network provider or is otherwise connected to a central management system, such as by using OCPP 2.0.1, for the purposes of charger management and data reporting.
Nonnetworked
Charger
A charger that is not networked.
Operational A charging port is considered operational or "up" when its hardware and software are both online and available for use, or in use, and the charging port successfully dispenses electricity as expected.
Operative A state indicating the charger is operational and available to charge or currently charging.
Operative
Status
A status reported by the charger’s onboard software indicating whether the charger is in an operative state. The status may directly report ‘Operative’ or some other status that indirectly indicates the charger is in an operative state. Conversely, the charger may report Inoperative’ or some other status indicating that it is in not in an operative state.
Preventive
Maintenance
Maintenance that is regularly and routinely performed on physical assets to reduce the chances of equipment failure and unplanned machine downtime.
Software A set of instructions, data or programs used to operate computers and execute specific tasks.
Uptime A charging port is considered “ up” when its hardware and software are both online and available for use, or in use, and the charging port successfully dispenses electricity in accordance with requirements for minimum power level. Uptime is the percentage of time a charging port is “up”.
EXHIBIT K: Recordkeeping and Reliability Standards for Electric Vehicle Chargers and Charging Stations 2023 Clean Mobility Options Voucher Program
3 Awardee is responsible to collect, monitor, and report required data for the duration of the Voucher Agreement term unless a longer period is required in CEC’s regulations developed under AB 2061. The Program Administrator will coordinate with Awardee to obtain these data and other information as specified in this document and confirm a process for reporting. The Program Administrator will also provide reporting forms and templates with required information.
For all CMO- funded electric vehicle chargers and charging stations installed on or after January 1, 2024, the Awardee shall:
A. Comply with recordkeeping and reporting standards as described in CEC’s regulations. These requirements are not applicable to those electric vehicle chargers and charging stations installed at residential real property containing four or fewer dwelling units.
B. Comply with all industry best practices and charger technology capabilities that are demonstrated to increase reliability, as described in CEC’s regulations.
C. Without limitation to other requirements in the voucher agreement, the Awardee shall comply with any other regulatory requirements, including but not limited to uptime requirements and operation and maintenance requirements. Such regulatory requirements may, but will not necessarily, be enacted after execution of the voucher agreement. Once regulations are final, they will apply to work under the voucher agreement irrespective of when finalized. Any updates to regulations may also be applicable to work under the voucher agreement.
D. If the Awardee is an electric vehicle service provider or other third- party entity that is not the site host, the electric vehicle service provider or third- party entity shall provide a disclosure to the site host about the site host’s right to designate the service provider or third- party as the entity to report the data on behalf of the site host. The Voucher Awardee shall verify delivery of said disclosure by obtaining a signature from the site host on the disclosure.
1. Operations
The Awardee shall:
A. Operate the installed chargers during the term of the voucher agreement.
B. For any charging station of fewer than 40 chargers at which chargers are installed and operated under the voucher agreement, ensure that the charger uptime for each charger installed in the project is at least 97 percent of each year for six years after the beginning of operation.
C. For any charging station of 40 or more chargers at which chargers are installed and operated under the voucher agreement, ensure that the charger uptime for each charger installed in the project is operational at least 80 percent of a EXHIBIT K: Recordkeeping and Reliability Standards for Electric Vehicle Chargers and Charging Stations 2023 Clean Mobility Options Voucher Program
4 charging site’s standard hours of operation of each year for five years after the beginning of operation, and ensure that annual station uptime is at least 97 percent.
The Awardee shall retain records for a minimum of 3 years after the term of the Voucher Agreement is completed, or a longer period if required in CEC’s regulations developed under AB 2061, or pursuant to an agreement in writing by the Program Administrator and Awardee.
2. Recordkeeping
The goal is to collect and maintain records of charger operation and reliability. The Awardee shall collect and retain the remote monitoring and maintenance records specified in this section. The Awardee shall collect and retain records for each charger installed and operated as part of the voucher agreement. The Awardee shall retain records for a minimum of 3 years after the term of the Voucher Agreement is completed unless a longer period is required in CEC’s regulations developed under AB 2061, or records retention is agreed to in writing by the Program Administrator and Awardee .
The Awardee Shall:
A. Collect and retain the Remote Monitoring and Maintenance data below from each networked charger installed and operated as part of the voucher agreement.
B. Retain the data below for 3 years from the date the charger begins operation, unless a longer period is required in CEC’s regulations developed under AB 2061. Provide records provided to the Program Administrator within 10 business days of request.
a) Provide digital records in a comma separated values ( CSV) file unless another file format is approved by the CEC for the request. b) Provide a clear and understandable data dictionary that describes each data element and any associated units with all digital records.
Remote Monitoring Data
Remote monitoring data requirements only apply to networked chargers.
A. Connector operative status and error codes on a 60- minute interval including charger identification number and date- time stamp.
a) If the Awardee uses OCPP 1.6 to communicate between the charger and central system, the recipient shall collect the OCPP 1.6 Protocol Data Unit PDU) Status Notification.
EXHIBIT K: Recordkeeping and Reliability Standards for Electric Vehicle Chargers and Charging Stations 2023 Clean Mobility Options Voucher Program
5 B. A record of each customer attempt to initiate a charge including charger identification number, transaction identification number, and date -time stamp.
C. A record of each failed attempt to charge including charger identification number, transaction identification number, and date- time stamps and reason for failure.
Maintenance Data
Maintenance data requirements apply to all chargers.
A. Reports of inoperative chargers or charger failures resulting in inability to charge, such as a customer complaint, internal diagnostics, or inspection.
B. Records of any maintenance conducted on chargers installed and operated as part of the agreement. Records should specify the following:
a) Date and time of the maintenance event
b) Whether maintenance was corrective or preventive in nature c) Whether and for how long the charger was in an inoperative state prior to maintenance.
d) Whether the charger was in an operative state following maintenance
3. Maintenance Requirements
The goal is to increase reliability through timely and effective preventive and corrective maintenance. The Awardee shall conduct maintenance on each charger installed and operated as part of the voucher agreement as specified in this section.
The Awardee Shall:
A. Conduct preventive maintenance, as specified by the charger manufacturer, on the charger hardware by a manufacturer- certified technician annually. The time interval between consecutive preventive maintenance visits to any charger shall be no more than 13 months.
B. Complete corrective maintenance within 10 business days of the beginning of a time when the charger is inoperative or exhibiting failures that result in an inability to charge.
C. Report on preventive and corrective maintenance in each annual reliability report described below in Section 4. Reporting.
EXHIBIT K: Recordkeeping and Reliability Standards for Electric Vehicle Chargers and Charging Stations 2023 Clean Mobility Options Voucher Program
6 4. Reporting
The goal of this task is to provide an annual report on charger reliability and maintenance.
The Awardee shall:
A. Write and submit to the Program Administrator an annual report on charger reliability and maintenance included in the first quarterly report of each calendar year as required by Section K. Reporting Requirements of the Implementation Manual. The report shall include:
a) A summary of charger downtime, including total downtime and the number and frequency of downtime events, the minimum, median, mean, and maximum duration, and the causes of downtime events. Downtime events include:
i. The time that the status or error codes returned by a charger indicate that it is in a state other than an operative state ( inoperative). The duration of time counted as downtime based on remote monitoring will be the interval between the time of the first charger status record that the charger is inoperative, or the failure of the charger to send operational status on specified interval, and the subsequent status record that the charger is operative.
ii. The time that a charger is in an inoperative state or failing to deliver charge. This may be known by consumer notification, internal diagnostics, inspection, or other methods.
iii. In the event there is a conflict between the sections ( a) and ( b), the operative state of the charger shall be determined by ( b). b) A summary of Excluded Downtime, including total excluded downtime and the number and frequency of excluded downtime events, the minimum, median, mean, and maximum duration, and the causes of excluded downtime events. ‘Excluded Downtime’ includes:
i. Grid Power Loss: Power supplied by third- party provider is not supplied at levels required to for minimum function of chargers. This may include, but is not limited to, service outages due to utility equipment malfunction or public safety power shut- offs. This does not include power generation or storage equipment installed to serve the station exclusively.
Documentation from power provider detailing outage is required to claim EXHIBIT K: Recordkeeping and Reliability Standards for Electric Vehicle Chargers and Charging Stations 2023 Clean Mobility Options Voucher Program
7 this as excluded time.
ii. Vandalism and/ or Theft: Any physical damage to the charger and / or station committed by a third- party. This may include, but is not limited to, theft of charging cables, damage to connectors from mishandling, damage to screens, etc. A maximum of 5 days may be claimed as excluded downtime for each event. The CEC may authorize additional excluded downtime for extenuating circumstances on a case- by-case basis. A police report or similar third- party documentation is required to claim this as excluded time.
iii. Communication Network Outages: Loss of communication due to cellular or internet service provider system outages can be claimed as excluded downtime provided the chargers revert to a free charge state during communication losses. A free charge state is when the charger is operational and dispenses energy and free of charge.
iv. Planned Outage for Maintenance and/ or Upgrade: Any planned maintenance or upgrade work that takes the charger offline. This must be scheduled two weeks in advance of the charger being placed in an inoperative state. The maximum downtime that can be excluded for planned maintenance and/ or upgrade is 24 hours for any 12- month period.
v. Force Majeure: Downtime caused by unforeseen events, not described in (a) – ( d) above, that are outside of the control of the Awardee may be treated as Excluded Downtime upon approval by the CEC. For such downtime to be considered, the recipient shall include a narrative description of the event and why it was out of their control in their annual report for the CEC to review and make a determination. The CEC has sole discretion in approving downtime in this category. c) A summary and calculation of uptime. Each report shall include the annual uptime percentage of each charger ( Charger Uptime) as well as the annual uptime percentage for each charging station ( Station Uptime) installed and operated as part of this agreement. The annual uptime percentage for each charger shall be reported for the year ending on the most recent anniversary of the beginning of operation of the charger. The annual uptime percentage for each station shall be reported for the year ending on the mo st recent anniversary of the beginning of operation of the first charger operated as part of this agreement that is part of the station. Charger and station uptime shall be calculated as:
EXHIBIT K: Recordkeeping and Reliability Standards for Electric Vehicle Chargers and Charging Stations 2023 Clean Mobility Options Voucher Program
8 Uc = Charger Uptime
Tc = Totalcharger operational
hoursin the reporting periodDc =
Total charger downtimefor
the reportingperiod, in
hours. Ec = Totalcharger excludeddowntime
in
the reportingperiod,
in hours.
Us = StationUptimeTs =
Total operationalhoursfor all chargersassociated
with
the chargingstation for thethe
reporting period (Ts = Tc). Ds = Total
downtimefor all chargersassociatedwiththe
chargingstationfor the reportingperiod (
Ds = Dc), in hours. Es =
Total excludeddowntimefor all chargers
associatedwiththe
chargingstationfor the reportingperiod ( Es = Ec), in hours. d) For networkedchargers, a summaryof
chargedata, including: i. Total number of attempts
to charge ii. Totalnumber of failedattempts to
chargeiii. Failedattemptsto chargeby the followingcategories: i. Number of charge attemptsthat failed due to paymentsystemfailures ii.
Numberof chargeattemptsthat faileddue to interoperabilityfailures iii. Number of charge
attemptsthat faileddue to chargerhardwareor softwarefailuresiv.
Numberof charge attemptsthat faileddue to otherreasonsiv. A summaryandexplanation of “other reasons” forcharge attemptfailures v. A description of stepstakento reducethenumberof
failedchargeattempts, and thesuccess rate of thosesteps e) Thetotal numberof maintenancedispatcheventsthatoccurred since the last report, the numberof days to complete each maintenanceevent reported, and a narrative descriptionofsignificantmaintenanceissues. Details of all excluded downtime and