60297.00068\42697710.1
Form Rev 3/6/2023
RESOLUTION NO. __________
RESOLUTION OF THE CITY COUNCIL OF THE CITY OF
CHULA VISTA APPROVING A CONTRACTOR/SERVICE
PROVIDER MASTER SERVICES AGREEMENT BETWEEN
THE CITY OF CHULA VIS TA AND CIVICPLUS, LLC TO
PROVIDE WEBSITE REDESIGN, CONTENT MANAGEMENT
SYSTEM, HOSTING SERVICES , AND RELATED
IMPLEMENTATION WORK
WHEREAS, the City redesigned its website , chulavistaca.gov, and implemented a new content management system in 2013 through a contract awarded via a formal Request for Proposal (RFP) process to Vision Internet Providers, Inc., which was later acquired by Granicus, LLC in 2018, resulting in a transition of services and subsequent updates to the website; and
WHEREAS, the City recognizes the importance of having a modern, functional, and accessible website. This website must offer reliable online services and a responsive design to effectively serve as an essential resource for its residents, businesses, and visitors; and
WHEREAS, the City has identified a critical need to redesign its website to enhance accessibility, functionality, and user experience for residents, businesses, and visitors; and
WHEREAS, in December 2024, the City issued a request for proposals ( RFP P21-2025), seeking competitive proposals from qualified qualified software as a service providers for the provision of a modern content management system and the redesign of the City’s website, with a focus on mobile optimization, user-friendly design, and enhanced online services; and
WHEREAS, the City received nineteen (19) proposals, which were evaluated and ranked by the City’s selection committee. The six highest -ranked firms were then inv ited to provide a demonstration and participate in interviews with the committee; and
WHEREAS, after a thorough evaluation, CivicPlus, LLC was recommended as the most qualified firm based on their proven track record of delivering government website solut ions, expertise in mobile-optimized and accessible designs, and their ability to integrate solutions that will enhance functionality, streamline content management, and improve user experience; and
WHEREAS, the City of Chula Vista aims to ensure the redesigned website meets the needs of all users, complies with the Americans with Disabilities Act, and adheres to the Web Content Accessibility Guidelines (WCAG) 2.1 AA standards; and
WHEREAS, the City Council recognizes the importance of this project in enhancing public access to City services and supporting Chula Vista's role as a leader in innovation, sustainability, and community engagement; and
Resolution No.
WHEREAS, in accordance with Chula Vista Municipal Code Section 2.56.080 for “Contracts for supplies, equipment, or services exceeding $100,000,” the City received multiple proposals and selected CivicPlus, LLC as the most qualified vendor based on their experience, design capabilities, and ability to meet the City’s objectives for the project; and
WHEREAS, CivicPlus, LLC has committed to providing the necessary services to redesign and migrate content for the City’s official website, with the project expected to be completed by October 2026, and the official launch scheduled for December 2026; and
WHEREAS, this resolution authorizes an agreement with CivicPlus, LLC in the amount of $175,584 for website redesign, content management system, hosting services, and related implementation work, for the term of December 1, 2025, through June 30, 2030; and
WHEREAS, costs associated with the master service agreement are eligible expenses of the Public Educational & Government Fee (PEG) Fund, for which sufficient appropriations are available in fiscal year 2025-2026 budget for year one of expenses and ongoing expenses will be considered as part of the City budget development process.
NOW, THEREFORE, BE IT RESOLVED by the City Council of the City of Chula Vista, that it approves the Master Services Agreement, between the City and CivicPlus, LLC for a Software as a Service (SaaS) platform to support the City’s website redesign, content management system implementation, web hosting services, and related implementation work , in the form presented, with such minor modifications as may be required or approved by the City Attorney, a copy of which shall be kept on file in the Office of the City Clerk and authorizes and directs the City Manager to execute the same.
BE IT FURTHER RESOLVED by the City Council of the City of Chu la Vista, that it authorizes the City Manager or the Director of Finance/Treasurer to exercise any extensions of the agreement between the City and CivicPlus, LLC, on behalf of the City, in the form approved by the City Attorney, a copy of which shall be kept on file in the Office of the City Clerk, and authorizes and directs the City Manager to execute the same.
Presented by Approved as to form by
Courtney Chase Marco A. Verdugo
Deputy City Manager City Attorney