Item 7.2: Assessment of Delinquent
Sewer Service Charges as
Liens on Parcels and Placement on
Property Tax Bills
C I T Y C O U N C I L P U B L IC H E A R I N G
N OV E M B E R 1 8 , 20 2 5
J I MM Y VA SQ U E Z , R E V E N U E M A N A G E R , F I N A N C E DE PA R T ME N T
A D R I A N D E L R I O, A S SI STA N T D IR E C T OR , F I N A N C E
Sewer Service Background
Per CVMC Section 13.14.110, the owner or occupant of any parcel which is connected to the City’s sewer system shall pay the required fees for sewer services.
Collections & Lien Process
CVMC Section 13.14.150 outlines payment obligations, billing cycles, noticing, penalties for delinquency and the property lien process.
Our comprehensive approach is highlighted by the following:
◦ Several touchpoints and thorough noticing to customers ◦ Dedicated customer support
◦ Third-party validation of parcel and account data
◦ Legal review of noticing and communication
◦ Translated notices
◦ Payment plan options and grant programs
◦ Collection timeline spanning over 90 days delinquent
Customer Service and Program Impact
Resolution of lien-eligible accounts in this cycle:
o 50 payment plans valued at $69,899 created
o 1,212 accounts sent Past Due Notice
o Of which, 255 accounts submitted to Council for this Public Hearing Recent delinquencies placed on County tax rolls:
o Fiscal Year 2025 – To date, successfully collected over $72k of $84k placed on tax rolls in August 2024 o Fiscal Year 2026 – $199k of outstanding delinquencies from November 2024 and June 2025 Public Hearings placed on tax rolls in August 2025, will be collected in the coming months Reduced Sewer Service Charge Program: 924 accounts receiving $153k in bill credits in Fiscal Year 2026
Recommended Action
Staff recommends City Council adopt a resolution assessing delinquent sewer service charges as recorded liens upon their respective parcels and placement of those charges on the property tax bill for collection by the County Treasurer-Tax Collector.