Authorize implementation of
Prepared by Axon
Modernize Communications
Center operations
Enhance dispatcher support
and situational awareness
No new funding required
STAFFING
SHORTAGES AND
ATTRITION
INCREASING
CALL VOLUMES
RISING PUBLIC
EXPECTATIONS
GROWING
COGNITIVE LOAD
ON DISPATCHERS
AI-assisted support
platform for 911
operations
Real-time
transcription and
translation
Radio traffic
transcription
Automated triage
and quality
assurance
Designed to
enhance
not replace staff
Real-time
transcription
and translation
AI-generated
call summaries
Live supervisor
visibility
Reduces
handling time
and improves
accuracy
Real-time radio transcription
Talkgroup organization
Keyword alerts
Improves responder safety and reduces missed traffic
Conversational
AI handles 10-
digit calls
Automatically
escalates
emergencies
Routes routine
inquiries
appropriately
Can resolve up
to 60% of non-
emergency
calls
Reviews 100% of
calls
Auto-generates
QA metrics
Supervisor
dashboards
Reduces QA
review time by
over 80%
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CJIS compliant
SOC 2 Type II aligned
NIST aligned
AES-256 encryption at rest
TLS encryption
in transit
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No additional fiscal impact
Included in existing Axon AI Era Bundle
No new funds required
Contract amendment is minimal
Faster emergency response
Improved situational awareness
Enhanced dispatcher support
Stronger quality assurance
Supports Smart City goals