THE CENTRE
FOR ORGANIZATION
EFFECTIVENESS
City of Chula Vista
2026– 2031 Strategic Plan
Tuesday, August 18, 2026
Project Planning Data Collection
• Kick-off planning meeting
with project team
• Review of organizational
materials and resources
• Ongoing project
management meetings (Jul-
Apr)
• Review and analysis of
internal stakeholder data
• Review and analysis of
data collected via Public
Workshops and
Community Survey
• Synthesis of primary
themes to be shared in
City Council Workshop #1
Data Analysis Strategic Framework Plan Development
• Interviews with City Council
Members and City Staff
• Internal stakeholder
engagement
• Public Workshops/
Community Engagement
(Nov-Dec)
• Community Survey (Nov-Dec)
• City Council Workshop #1 to
establish strategic framework
• Staff working sessions to develop
strategic objectives and
implementation plans in support of
Council's strategic framework
• Began plan development
• Interviews with City
Council Members and City
Staff
• City Council Session #2 to
discuss approval of 5-year plan
• Finalize and submit Strategic
Plan in alignment with input
and direction provided by
Council
Creating Discipline and Focus
The Plan establishes a structured framework for decision-making, helping the City of Chula Vista prioritize initiatives, allocate resources effectively, and remain focused on what matters most.
The Strategic Plan is designed to evolve.
As community needs, opportunities, and challenges change, the Plan will remain flexible and adaptable, ensuring it continues to reflect the City's priorities and vision for the future.
The Strategic Plan
A Living Document
Strategic Plan
This 2026-2031 Strategic Plan reflects the
voices, values, and aspirations of the Chula
Vista Community.
The Strategic Plan
KPIs – Strategic Priorities to Measurable Outcomes
Key Performance Indicator (KPI) Design
Transparent
Tracking
Dashboard
Critical City
Council Input on
KPI Design
Staff Ideation and
Measurable KPI
Development
GOAL FOCUS AREA KPIs
Goal 1: Community
Infrastructure
1.3 Transportation, mobility, and
accessibility
Complete over 800 sidewalk repairs annually;
Upgrade 25 traffic signals annually
Goal 2: Quality of
Life & Safety
2.1 Community-centered public
safety
Achieve Police Department Priority response times
of 6 minutes and Priority 2 response times of 12
minutes; Meet established response time standards
for at least 90% of Fire Department responses
Goal 3: Growth &
Economic Vitality
3.1 Business growth and
economic diversification
Complete at least 80 business retention, expansion,
attraction, or startup assistance cases annually
Goal 4: Good
Governance
4.1 Transparent communication
and engagement
Increase resident enrollment in City-
designated emergency notification applications by
10% annually
Key Performance Indicators
2026 – 2031 Strategic Plan Implementation Tracker
The Strategic Plan
The Roadmap for Chula Vista’s Future Investment
Ownership Drives Success
Department leaders and staff will play a critical role in bringing the Plan to life by:
1. Holding accountability with meaningful performance measures
2. Managing key performance indicators (KPIs)
3. Tracking progress toward outcomes
Strategic Plan Structure
The Strategic Plan establishes
the City’s long-term direction.
It does not replace departmental
work plans or budget.
Strategic Plan Performance Dashboard
Transparent Tracking of What Matters
Accountability Through Measurement
Keeping the Community Informed
Phased Implementation
Continuing The Commitment
Next Steps – Strategic Plan Comes to Life
In Closing… This is Really Just the Beginning
The City thanks its residents, business
partners, and staff for their thoughtful
engagement and ongoing commitment to
shaping the future of Chula Vista.
Recommended Action
Adopt a resolution approving the
City's 2026 – 2031 Strategic Plan