Agenda packet — Clovis City Council, February 18, 2025 (part 4 of 6)

6. Accounting personnel and Upper Management may act as reviewers to ensure this EPPP is being correctly followed.

7. Once invoices and receipts are submitted for approval/payment, the reviewer should check that the products purchased were either selected in accordance with the standards set in this EPPP, are the most sustainable products available from the vendor.

8. If there is an indication that the EPPP has not been followed, the reviewer should submit a written reminder to the purchaser about the EPPP and additional training may be necessary.

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Environmentally Preferable Purchasing Program
Caglia Environmental • EPPP 2024 • Page 10
SECTION 4. SB 1383 COMPLIANCE
All departments in a jurisdiction that make paper purchases will be required to purchase and keep purchase records for paper products that:

1. Contain 30% postconsumer recycled content

2. Are recyclable
Caglia’s EPPP directs the company to purchase fiber that meets the minimum recycled content required under SB 1383. Caglia will also report compliance with SB 1383 in their Initial and Annual Jurisdiction Report.

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Environmentally Preferable Purchasing Program

Caglia Environmental • EPPP 2024 • Page 11

PURCHASING GUIDELINES

Paper Supplies Requirements
• Meet EPA and Green Seal standards
• Paper products with all virgin fibers should be FSC certified • Minimum 30% post-consumer recycled paper
• Soy-based inks when applicable
• Products must be recyclable as defined by FTC “Green Guides”

Environmental Attributes to Look For
• Post-consumer recycled content
• Processed chlorine-free
• Recyclable
• Soy-based inks

Non-Paper Office Supplies Requirements
• Minimum 10% post-consumer recycled content and/or 20% total recycled content supplies
• Remanufactured ink and toner cartridges
• Rechargeable batteries
• Refillable pens, pencils, markers
• Avoid PVC (vinyl) products

Kitchen Supplies Requirements
• Biodegradable kitchenware and soaps
• Post-consumer recycled content
• Unbleached
• Reusable
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Environmentally Preferable Purchasing Program
Caglia Environmental • EPPP 2024 • Page 12

Janitorial & Maintenance Requirements
• Discuss options and best practices with janitorial service. • Purchase or require janitorial contractors to supply industrial and institutional cleaning products that meet Green Seal or EcoLogo certification standards for environmental preferability and performance.
• Purchase, or require janitorial contractors to supply, vacuum cleaners that meet the requirements of the Carpet and Rug Institute Green Label/Seal of Approval Pro-gram for soil removal, dust containment and carpet fiber retention for indoor air quality protection and performance cleaning standards. Other janitorial cleaning equipment should be capable of capturing fine particulates, removing sufficient moisture so as to dry within 24 hours, operate with a sound level less than 70dBA, and use high-efficiency, low-emissions engines.

Environmental Attributes to Look For
• Minimizes exposure to concentrates
• No ozone depleting substances
• Recyclable packaging
• Recycled content in packaging
• Reduced bio-concentration factor
• Reduced flammability
• Reduced or no added dyes, except when added for safety purposes • Reduced or no added fragrances
• Reduced or no skin irritants
• Reduced or no volatile organic compounds (VOCs)
• Reduced packaging

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Environmentally Preferable Purchasing Program
Caglia Environmental • EPPP 2024 • Page 13

Office Equipment & Electronics Requirements
• Lease from a local supplier when available
• Energy Star Approved
• Refurbished
• Specify that desktop computers, notebooks and monitors purchased meet, at a minimum, all Electronic Product Environmental Assessment Tool (EPEAT) environmental criteria.
• Reduce the number and type of equipment needed to perform office functions to save energy and reduce purchasing and maintenance costs.
• Purchase or specify office furniture that meets the California Bureau of Electronic and Appliance Repair, Home Furnishings and Thermal Insulation (BEARHFTI) and Department of Consumer Affairs standard Technical Bulletin.

Environmental Attributes to Look For
• Reduced or no toxic constituents
• Recycled content
• Designed for recycling
• Reduced materials use
• Energy efficient
• Extended product life, upgradeable
• Reduced packaging
• Recyclable packaging
• Environmentally sound take-back and recycling options

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Environmentally Preferable Purchasing Program
Caglia Environmental • EPPP 2024 • Page 14

Building Maintenance & Remodeling Requirements
• Consider Green Building practices for design, construction, and operation as described in the LEED® Rating System for all building and renovations undertaken by Caglia.

• Use products with the lowest amount of volatile organic compounds (VOCs), highest recycled content, low or no formaldehyde and no halogenated organic flame-retardants when purchasing building maintenance materials such as paint, carpeting, adhesives, furniture, and casework.

• Consider short-term and long-term costs in comparing product alternatives. Consider lifetime of product, compared to other alternatives.

Food Service Requirements
• Local
• Eco-friendly options when available

Environmental Attributes to Look For
• Biodegradable and compostable
• Energy efficient
• Recyclable
• Recycled content
• Reusable
• Water efficient

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Environmentally Preferable Purchasing Program
Caglia Environmental • EPPP 2024 • Page 15

Pest Management Requirements
• Manage pest problems through prevention and physical, mechanical, and biological controls when Caglia and its contractors maintain buildings and landscapes.

• Caglia may either adopt and implement an Organic Pest Management (OPM) policy and practices or adopt and implement an Integrated Pest Management (IPM) policy and practices using the least toxic pest control as a last resort.

Landscaping Requirements
• Employ sustainable landscape management techniques for all landscape renovations, construction and maintenance performed by Caglia.

• Training and qualifications shall include landscaping locally, landscaping for less to the landfill, nurturing the soil, conserving water, conserving energy, protecting water and air quality, and creating wildlife habitat.

• Select plants to minimize waste by choosing native and drought- tolerant plants that require no or minimal watering once established are preferred.

• Hardscapes and landscape structures constructed of recycled content materials are encouraged. Permeable surfaces are encouraged.

• Create swales to assist with water run-off management. Create outreach and education programs for public about saving water via landscaping.
739
AGENDA ITEM NO. 5.

Printed on 100% Post Consumer Recycled Paper

Appendix G. Contamination
Minimization Plan

Caglia Environmental Contamination Minimization Plan
City of Clovis

SB 1383 Implementation and Monitoring Plan
Applicable to Residential & Commercial Services

Container Contamination Minimization
Route Review
• Overview: Each route will undergo an annual review, with a random selection of containers inspected.
• Coordinator Responsibilities:
o Conduct visual inspections, take photographs of bins/carts, document findings on the “Visual Waste Audit” form, and report violations to the city within proposed days.
o Follow up with a “Contamination Letter” and educational flyer following each violation to inform customers.
o Enforce a policy where bins are serviced as trash with an additional fee after three (3) contamination violations within 12 months. o Include findings in quarterly reports submitted to the city.

Tagging Process
• Driver Responsibilities:
o Document contamination instances with a paper tag
(“Contamination Notice”) and photograph.
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AGENDA ITEM NO. 5.

Environmentally Preferable Purchasing Program

o Submit both the tag and photo to operations for record-keeping. • Operations Clerk Responsibilities:
o File a copy of the tag in the AMCS account and in a backup file. o Add coding notes to AMCS to ensure comprehensive reporting. • Coordinator Responsibilities:
o Follow up with “Contamination Letter” and educational flyer following each violation to inform customers.
o Enforce a policy where bins are serviced as trash with an additional fee after three (3) contamination violations within 12 months. o Document trash pickups and submit organics contamination reports to the city within proposed days.
• Attachments:
o Sample “Contamination Notice.”
o Sample “Contamination Letter.”

Prescribed Route Review Numbers
• Follow the City of Clovis/Caglia Environmental agreement requirements for the specific number of route reviews.

Record Keeping Requirements for Container Contamination Minimization Documentation Requirements
• Requirements:
o Maintain copies of all notices issued to generators with prohibited contaminants.
o Document the count of containers disposed of as trash due to contamination violations.

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Environmentally Preferable Purchasing Program

Waivers & Record Keeping
• Waiver Documentation:
o Keep records of all waivers issued by the city, including approvals and denials.
o Remove bins/carts from accounts with approved waivers within 5-7 business days of receiving confirmation from the city.
o Identify generators eligible for waivers through site visits and route audits.

Supporting Information
• Attachments:
o Example “Contamination Notice” tag.
o Sample “Contamination Letter” for customers.
o Educational flyer detailing correct sorting practices for each container type.

742
AGENDA ITEM NO. 5.

Printed on 100% Post Consumer Recycled Paper

743
AGENDA ITEM NO. 5.

SUPPLEMENTAL ATTACHMENT B
744
AGENDA ITEM NO. 5.
745
AGENDA ITEM NO. 5.

City of Clovis Base Services
Proposer Name: CAGLIA ENVIRONMENTAL (REVISED DUE 12.20.24) Note to proposer: No data input required on this Form 0 Form Title
Rate Period 1 Total
Revenue
1 Estimated Residential Revenue - Rate Period One (without bagged organics) $6,661,873.20 2 Estimated Multi-Family/Commercial Revenue - Rate Period One (without bagged organics) $1,629,413.59 3 Estimated Miscellaneous Services Revenue for Rate Period One (without bagged organics) $21,148.08 Total Rate Revenue $8,312,434.87
4 Proposed Rate Period 1 Cost (without bagged organics) $8,312,434.87 5 Surplus/(Deficit)* $0.00
* Note: The proposed annual cost should be no more than $1,000 different from the Total Rate Revenue. 746
AGENDA ITEM NO. 5.

Form 4
Summary of Proposed Costs
Proposer Name: CAGLIA ENVIRONMENTAL (REVISED DUE 12.20.24) Note to proposer: Input data in yellow shaded areas only.

RATE PERIOD 1
August 1, 2025 - July 31, 2026 Recyclable
Materials
Organic
Materials
Recyclable
Materials
Organic
Materials
Ancillary
Services Other TOTAL
Kitchen
Caddies for
Multi-Family
Customers
Commercial
Container
Cleaning/
Exchange
Cost of Operations
Labor-Related Costs $1,191,783 $1,032,878 $413,151 $63,562 $18,000 $1,000 $2,720,374 $0 $7,500 Vehicle-Related Costs $481,686 $421,739 $157,974 $26,091 $12,000 $0 $1,099,490 $0 $0 Fuel Costs $220,182 $192,409 $72,209 $11,109 $2,000 $2,000 $499,909 $0 $2,500 Other Costs $67,288 $57,777 $28,290 $4,671 $1,650 $20,500 $180,176 $0 $0 Direct Depreciation $417,191 $356,051 $204,991 $38,901 $4,750 $0 $1,021,884 $8,244 $0 Total Allocated Costs - G&A and Vehicle $26,000 $13,000 $13,000 $13,000 $5,000 $0 $70,000 Total Cost of Operations $2,404,130 $2,073,854 $889,615 $157,334 $43,400 $23,500 $5,591,833 $8,244 $10,000 Profit ($508,372) $861,232 $231,620 ($93,083) ($66,353) ($23,500) $401,544 Pass-Through Costs
Recyclable Material Processing Costs $422,145 $98,640 $0 $0 $520,785 Organic Material Processing Costs (without bags) $702,497 $5,041 $2,000 $0 $709,538 Other Processing Costs $0 $0 $0 $0 $0 $0 $0
Disposal Costs (Residue) $0 $0 $0 $0 $18,200 $0 $18,200 Interest Expense $241,773 $206,340 $118,797 $22,544 $2,753 $0 $592,207 $4,778 Total Pass-Through Costs $663,918 $908,837 $217,437 $27,585 $22,953 $0 $1,840,730 $4,778 $0 $2,559,676 $3,843,923 $1,338,672 $91,836 $0 $0 $7,834,107 $13,022 $10,000 Recyclable Material Revenue Sharing
Rebate Per Ton (1) $17.01 $17.01
Estimated Tonnage to be Collected 9,381.00 2,192.00 $196,857 AB 939/SB 1383 Fee
5% of Gross Commercial Receipts $81,471 FF and CS will be calculated once alternative services are chosen.

Public Education and Outreach
Minimum $200,000 Annually $200,000
Total Proposed Costs (organics without bags) - - - - - - - - - - - - - - - $8,312,435 $13,022 $10,000 Additional Organic Material Processing Costs
(with bags, if applicable) at $14.50/ton 286,935$ 2,059 $ $288,994 Total Proposed Costs (organics with bags) (2) $8,601,429 (1) Rebate per ton shown is current rebate per ton. This amount will be adjusted by the index in the Franchise Agreement prior to commencement of services. (2) If City elects for plastic bags, rates will be adjusted proportionally to the increase in costs.

Cart Service Bin Service
Total Costs before City Fees
Optional ServicesOther

Page 5 of 10 ends

747
AGENDA ITEM NO. 5.

Form 6
Rate Proposal for Residential Curbside Cart Service Customers City of Clovis Base Services Proposer Name:CAGLIA ENVIRONMENTAL (REVISED DUE 12.20.24) Compensation Rates for Regularly Scheduled Curbside Cart Service Container Size and Type Service Frequency
Current
Monthly Rate
(per Cart)
Proposed
Maximum Rate
Average # of
Service
Instances per
Month
Estimated Rate
Period One
Revenues
Recyclable Materials (96-gal Cart) 1 pick-up/week $4.03 $5.76 36,500 $2,522,880 Organic Materials (96-gal Cart) 1 pick-up/week $5.62 $8.04 35,200 $3,396,096 Recyclable Materials Reduced Volume 48 gallons 1 pick-up/week NA $5.06 5 $304 Organic Materials Reduced Volume 48 gallons 1 pick-up/week NA $7.14 5 $428 ADA customer Back Yard Service Fee (upon City request)1 pick-up/wk $0.00 $0.00 47 $0 Estimated Residential Curbside Revenue for Rate Period One $5,919,708 Compensation Rates for Regularly Scheduled Multi-Family Bin Service Container Size and Type Service Frequency
Current
Monthly Rate
(per Unit)
Proposed
Maximum Rate
Average # of
Service
Instances per
Month
Estimated Rate
Period One
Revenues
Recyclable Materials 1 pick-up/week $2.11 $3.02 6,754 $244,765 Organic Materials 1 pick-up/week $5.67 $7.22 5,741 $497,400 Estimated Multi-Family Bin Service Revenue for Rate Period One $742,165 Note: The following compensation rates apply to multi-family residential complexes with centralized collection for garbage, recyclables, and organic materials.

Rate Period One
August 1, 2025 through July 31, 2026
Instructions to Proposer: Only enter rates and/or service level estimates into cells shaded yellow. Other rates and estimated revenues will be calculated based on these inputs.

Note: The following compensation rates apply to single-family homes as well as condominiums and townhomes with individual cart service for each dwelling unit for garbage, recyclables, and organic materials.

Rate Period One
August 1, 2025 through July 31, 2026

Page 7 of 10 ends

748
AGENDA ITEM NO. 5.

Form 7
Rate Proposal for Commercial Solid Waste Cart & Bin Services City of Clovis Base Services Proposer Name: CAGLIA ENVIRONMENTAL (REVISED DUE 12.20.24) Rates for Regularly Scheduled Recycling Cart & Bin Service Type of Service Container Size
Service Frequency
(Pick-Ups/Week)
Current Monthy
Refuse Rate
Current
Monthly Rate
Proposed
Maximum Monthly
Rate
Average # of
Service
Instances per
Month
Estimated Rate
Period One
Revenues
96-gal Cart 1 NA $23.23 100 $27,876
2 NA $46.46 5 $2,788
3 NA $69.70 3 $2,509
4 NA $92.93 $0
5 NA $116.16 $0
6 NA $139.39 $0
Sunday NA $162.62 $0
1 cubic yard Bin 1 $77.44 $38.72 $46.46 48 $26,763
2 $154.88 $77.44 $92.93 5 $5,576
3 $232.32 $116.16 $139.39 $0
4 $309.76 $154.88 $185.86 $0
5 $387.20 $193.60 $232.32 $0
6 $464.64 $232.32 $278.78 $0
Sunday $325.25 $0

1.5 cubic yard Bin 1 $106.52 $53.26 $63.91 13 $9,970
2 $213.04 $106.52 $127.82 3 $4,602
3 $319.56 $159.78 $191.74 1 $2,301
4 $426.08 $213.04 $255.65 $0
5 $532.60 $266.30 $319.56 $0
6 $639.12 $319.56 $383.47 $0
Sunday $447.38 $0
2 cubic yard Bin 1 $135.60 $67.80 $81.36 63 $61,508
2 $271.20 $135.60 $162.72 16 $31,242
3 $406.80 $203.40 $244.08 9 $26,361
4 $542.40 $271.20 $325.44 1 $3,905
5 $678.00 $339.00 $406.80 1 $4,882
6 $813.60 $406.80 $488.16 $0
Sunday $569.52 $0
3 cubic yard Bin 1 $201.23 $100.62 $120.74 71 $102,869
2 $402.46 $201.23 $241.48 56 $162,272
3 $603.69 $301.85 $362.21 29 $126,050
4 $804.92 $402.46 $482.95 15 $86,931
5 $1,006.15 $503.08 $603.69 4 $28,977
6 $1,207.38 $603.69 $724.43 6 $52,159
Sunday $845.17 $0
4 cubic yard Bin 1 $266.85 $133.43 $160.11 50 $96,066
2 $533.70 $266.85 $320.22 41 $157,548
3 $800.55 $400.28 $480.33 29 $167,155
4 $1,067.40 $533.70 $640.44 7 $53,797
5 $1,334.25 $667.13 $800.55 3 $28,820
6 $1,601.10 $800.55 $960.66 13 $149,863
Sunday $1,120.77 $0
5 cubic yard Bin 1 $332.47 $166.24 $199.48 $0
2 $664.94 $332.47 $398.96 $0
3 $997.41 $498.71 $598.45 $0
4 $1,329.88 $664.94 $797.93 $0
5 $1,662.35 $831.18 $997.41 $0
6 $1,994.82 $997.41 $1,196.89 $0
Sunday $1,396.37 $0
6 cubic yard Bin 1 $398.09 $199.05 $238.85 8 $22,930
2 $796.18 $398.09 $477.71 3 $17,197
3 $1,194.27 $597.14 $716.56 2 $17,197
4 $1,592.36 $796.18 $955.42 $0
5 $1,990.45 $995.23 $1,194.27 $0
6 $2,388.54 $1,194.27 $1,433.12 $0
Estimated Recycling Bin Revenue for Rate Period One $1,480,115 Rates for Regularly Scheduled Organics Cart & Bin Service Recyclable Materials
Recyclable Materials
Recyclable Materials
Recyclable Materials
Recyclable Materials
Recyclable Materials
Recyclable Materials
Instructions to Proposer: Only enter rates and/or service level estimates into cells shaded yellow.

Other rates and estimated revenues will be calculated based on these inputs.

Note: The following rates apply to commercial and industrial businesses and institutions, as well as residential customers that request bin service for recyclable and/or organic materials for an individual dwelling unit (residential carts will be compensated as described in Tab 6).

Rate Period One
August 1, 2025 through July 31, 2026
Recyclable Materials
Rate Period One
August 1, 2025 through July 31, 2026

Page 8 of 10 ends

749
AGENDA ITEM NO. 5.

Form 7
Type of Service Container Size
Service Frequency
(Pick-Ups/Week)
Current
Monthly Rate
Proposed
Maximum Monthly
Rate
Average # of
Service
Instances per
Month
Estimated Rate
Period One
Revenues
64 -gal Cart 1 NA $21.23 50 $12,738
2 NA $42.46 $0
3 NA $63.70 $0
4 NA $84.93 $0
5 NA $106.16 $0
6 NA $127.39 $0
96-gal Cart 1 NA $23.23 100 $27,876
2 NA $46.46 5 $2,788
3 NA $69.70 3 $2,509
4 NA $92.93 $0
5 NA $116.16 $0
6 NA $139.39 $0
Sunday NA $162.62 $0
1 cubic yard Bin 1 $77.44 $46.46 $46.46 97 $54,084
2 $154.88 $92.93 $92.93 3 $3,345
3 $232.32 $139.39 $139.39 5 $8,364
4 $309.76 $185.86 $185.86 $0
5 $387.20 $232.32 $232.32 $0
6 $464.64 $278.78 $278.78 $0
Sunday $325.25 $0

1.5 cubic yard Bin 1 $106.52 $63.91 $63.91 2 $1,534
2 $213.04 $127.82 $127.82 $0
3 $319.56 $191.74 $191.74 $0
4 $426.08 $255.65 $255.65 $0
5 $532.60 $319.56 $319.56 $0
6 $639.12 $383.47 $383.47 $0
Sunday $447.38 $0
2 cubic yard Bin 1 $135.60 $81.36 $81.36 15 $14,645
2 $271.20 $162.72 $162.72 2 $3,905
3 $406.80 $244.08 $244.08 1 $2,929
4 $542.40 $325.44 $325.44 $0
5 $678.00 $406.80 $406.80 2 $9,763
6 $813.60 $488.16 $488.16 $0
Sunday $569.52 $0
3 cubic yard Bin 1 $201.23 $120.74 $120.74 2 $2,898
2 $402.46 $241.48 $241.48 $0
3 $603.69 $362.21 $362.21 $0
4 $804.92 $482.95 $482.95 $0
5 $1,006.15 $603.69 $603.69 $0
6 $1,207.38 $724.43 $724.43 $0
Sunday $845.17 $0
4 cubic yard Bin 1 $266.85 $160.11 $160.11 1 $1,921
2 $533.70 $320.22 $320.22 $0
3 $800.55 $480.33 $480.33 $0
4 $1,067.40 $640.44 $640.44 $0
5 $1,334.25 $800.55 $800.55 $0
6 $1,601.10 $960.66 $960.66 $0
Sunday $1,120.77 $0
5 cubic yard Bin 1 $332.47 $199.48 $199.48 $0
2 $664.94 $398.96 $398.96 $0
3 $997.41 $598.45 $598.45 $0
4 $1,329.88 $797.93 $797.93 $0
5 $1,662.35 $997.41 $997.41 $0
6 $1,994.82 $1,196.89 $1,196.89 $0
Sunday $1,396.37 $0
6 cubic yard Bin 1 $398.09 $238.85 $238.85 $0
2 $796.18 $477.71 $477.71 $0
3 $1,194.27 $716.56 $716.56 $0
4 $1,592.36 $955.42 $955.42 $0
5 $1,990.45 $1,194.27 $1,194.27 $0
6 $2,388.54 $1,433.12 $1,433.12 $0
Estimated Organics Bin Revenue for Rate Period One $149,299 Rates for Miscellaneous Services (Per Occurrence)
Type of Service Container Size
Service Frequency
(Pick-Ups/Week) Current Rate
Proposed
Maximum Rate
Average # of
Service
Instances per
Month
Estimated Rate
Period One
Revenues
96-gal cart Per-Occurrence
Rate $11.62 5 $697
1 cubic yard container Per-Occurrence
Rate $23.23 5 $1,394

1.5 cubic yard container Per-Occurrence
Rate $34.85 5 $2,091
2 cubic yard container Per-Occurrence
Rate $40.68 5 $2,441
3 cubic yard container Per-Occurrence
Rate $60.37 5 $3,622
Organic Materials
Extra Pickups
Rate Period One
August 1, 2025 through July 31, 2026
Organic Materials
Organic Materials
Organic Materials
Organic Materials
Organic Materials
Organic Materials
Organic Materials
Organic Materials
(Optional Reduced Volume)

Page 9 of 10 ends

750
AGENDA ITEM NO. 5.

Form 7
4 cubic yard container Per-Occurrence
Rate $80.06 5 $4,804
5 cubic yard container Per-Occurrence
Rate $99.74 0 $0
6 cubic yard container Per-Occurrence
Rate $119.43 3 $4,299
Container Exchange/Clean in excess of 1
per year
1-6 cubic yards Per-Occurrence
Rate 75.00 0 $0
Extra Bin Delivery 1-6 cubic yards Per-Occurrence
Rate $50.00 2 $1,200
Extra Cart Delivery 32-gal, 64-gal, 48-gal, 96-gal cartPer-Occurrence Rate $10.00 5 $600
Estimated Miscellaneous Service Revenue for Rate Period One $21,148

Page 10 of 10 ends

751
AGENDA ITEM NO. 5.

WQ-10329261
PHONE: 800-424-0422 FAX: 833-930-1124
1661 Frontera Rd, Del Rio, TX, 78840
WQ-10329261
Please Reference Quote Number on all
Purchase Orders
Quote Number
11/22/2024Expiration Date
(916) 203-9640Salesperson Phone
[email protected] Email
Michael LynnSalesperson
Quick Ship
3457 S Cedar Ave
Fresno, CA 93725-2305
USA
Ship To
IWSShip To Name
(559) 647-9738Mobile
(559) 647-9738Phone
[email protected]
PO Box 446
Fresno, CA 93709
USA
Bill To
Industrial Waste & SalvageDBA
IWSBill To Name
Rob EmersonContact Name
Sell To:

Quote Information
Product Product Description Description Selected Option Quantity Sales Price Total Price
**Plastics -
79248
Model 79248 - Toter 48 Gallon EVR
II Universal/Nestable Cart
---Body Color - (125) Gray
---Lid Color - (925) Waste Green
---Body Hot Stamp on Both Sides
(Existing) in White
---Lid Hot Stamp Insert - Read from Street
(Existing) in White
---Wheels - 10in Sunburst
---Customer Serial Number Hot Stamped
on Front of Cart Body in White
---Ultra High Frequency RFID Tag
---2/3 Assembled with Lid (down), Stop
Bar and Axle Factory Installed
---Warranty – 12 Yrs Cart Body, All other
components 10 Yrs

50.00 $45.50 $2,275.00
**Plastics -
79264
Model 79264 - Toter 64 Gallon EVR
II Universal/Nestable Cart
---Body Color - (125) Gray
---Lid Color - (925) Waste Green
---Body Hot Stamp on Both Sides
(Existing) in White
---Lid Hot Stamp Insert - Read from Street
(Existing) in White
---Wheels - 10in Sunburst
---Customer Serial Number Hot Stamped
on Front of Cart Body in White
---Ultra High Frequency RFID Tag
---2/3 Assembled with Lid (down), Stop
Bar and Axle Factory Installed
---Warranty – 12 Yrs Cart Body, All other
components 10 Yrs

50.00 $48.75 $2,437.50
**Plastics - Model 79296 - Toter 96 Gallon EVR
(130) - 925
Waste Green
---Body Color - (125) Gray
---Lid Color - Any Standard Color
---Body Hot Stamp on Both Sides
(Existing) in White
---Lid Hot Stamp Insert - Read from Street
(Existing) in White
---Wheels - 10in Sunburst
752
AGENDA ITEM NO. 5.

WQ-10329261
PHONE: 800-424-0422 FAX: 833-930-1124
1661 Frontera Rd, Del Rio, TX, 78840
Please Reference Quote Number on all Purchase Orders
Accepted By: ______________________________________________________ Company Name: ______________________________________________________ Date: ______________________________________________________ Purchase Order: ______________________________________________________ Pricing is based on your acceptance prior to the expiration of this Quote, including product specifications, quantities, and timing. Any differences to your Order may result in different pricing, freight or other costs. Due to volatility in petrochemical, steel and related Product material markets, actual prices and freight, are subject to change. We reserve the right, by providing notice to you at any time before beginning Product manufacturing, to increase the price of the Product(s) to reflect any increase in the cost to us which is due to any factor beyond our control (such as, without limitation, any increase in the costs of labor, materials, or other costs of manufacture or supply). Unless otherwise stated, materials and container sizes indicated on sales literature, invoices, price lists, quotations and delivery tickets are nominal sizes and representations – actual volume, Products and materials are subject to manufacturing and commercial variation and Wastequip’s practices, and may vary from nominal sizes and materials. All prices are in US dollars; this Quote may not include all applicable taxes, brokerage fees or duties. If customer is not tax exempt, final tax calculations are subject to change.

Additional
Information
Our Quote serves as an offer to provide Products and/or services at the quantities and prices shown and is a good faith estimate, based on our understanding of your needs. By signing below, you indicate your acceptance of our offer which is expressly subject to the Wastequip Terms & Conditions of Sale (“Wastequip’s Terms””) located at:
, as of the date set forth in Section 1(b) of the WQ T&C, which are madehttps://www.wastequip.com/terms-conditions-sale a part of this Quote. Wastequip’s Terms may be updated from time to time and are available by hard copy upon request.

Any changes or deviations to the terms of this Quote, including any different terms in an Order submitted by you, must be agreed upon in writing by both parties.

Additional Terms
$107,781.28Grand Total
$7,843.78Tax
$6,000.00Shipping
$93,937.50Subtotal
FOB OriginShipping Terms
Net 30 Days if credit has been establishedPayment Terms 79296 II Universal/Nestable Cart
(1,530) - 705
Blue
---Customer Serial Number Hot Stamped
on Front of Cart Body in White
---Ultra High Frequency RFID Tag
---2/3 Assembled with Lid (down), Stop
Bar and Axle Factory Installed
---Warranty – 12 Yrs Cart Body, All other
components 10 Yrs
1,660.00 $53.75 $89,225.00
Additional Information
Signatures
753
AGENDA ITEM NO. 5.
3457 SOUTH CEDAR AVENUE
Fresno, CA 93725

INDUSTRIAL WASTE & SALVAGE
6525 Carnegie Blvd, Suite 300
Charlotte, NC 28211
Wastequip Manufacturing Company LLC
Ship to:

Quotation copy
Number 20SQ000021279-2
Date 11/06/2024
Your ref.

Our ref. 020663
Quotation deadline 12/04/2024
Payment Net 30 Days

Page 1 of 2 ends

Customer C1028430
Sold to:

INDUSTRIAL WASTE & SALVAGE
Sydney CrandellWQ Customer Service: Phone: Email:

Quantity Unit Item number Description
Est. ship
date Sales price Amount
123.00 ea 9095CF_CFG ConfigID:
1 YD 72" FLAT TOP (9095)
11/4/2024 643.00 79,089.00
1 YD 72" FLAT TOP
Subtotal amount 79,089.00
Misc amount 0.00
S & H amount 3,196.00
Tax amount 6,603.93
Total amount 88,888.93
USD
Location Salesperson Ship Via Freight Job Number
Galt Michael Lynn WASTEQUIP MANAGED FOB Origin, Prepaid & Add If you require billing assistance, please contact us by phone at 704-504-7590.

Additional Terms: Our Quote serves as an offer to provide Products and/or services at the quantities and prices shown and is a good faith estimate, based on our understanding of your needs. By signing below, you indicate your acceptance of our offer which is expressly subject to the Wastequip Terms & Conditions of Sale (“Wastequip’s Terms””) located at: https://www.wastequip.com/terms-conditions-sale, as of the date set forth in Section 1(b) of the WQ T&C, which are made a part of this Quote. Wastequip’s Terms may be updated from time to time and are available by hard copy upon request. Any changes or deviations to the terms of this Quote, including any different terms in an Order submitted by you, must be agreed upon in writing by both parties.

Additional Information: Pricing is based on your acceptance prior to the expiration of this Quote, including product specifications, quantities, and timing. Any differences your Order may result in different pricing, freight or other costs. Due to volatility in petrochemical, steel and related Product material markets, actual prices and freight, are subject to change. We reserve the right, by providing notice to you at any time before beginning Product manufacturing. to increase the price of the Product(s) to reflect any increase in the cost to us which is due to any factor beyond our control (such as, without limitation, any increase in the costs of labor, materials, or other costs of manufacture or supply) Unless otherwise stated, materials and container sizes indicated on sales literature, invoices, price lists, quotations and delivery tickets are nominal sizes and representations actual volume, 754
AGENDA ITEM NO. 5.

CONTAINER ORDER
SoCal
Phone (818) 901-1005
NorCal
Phone (209) 745-4604
A California waste container company
TOLL FREE (800) 339-8335
Website: www.con-fab.com E-mail: [email protected]
Sales quotation: 20SQ000021279-2
Date: 11/6/2024 12:27 PM

Page 1 of 1 ends

Shop: 4501
Customer: C1028430

INVOICE
TO:

DELIVER
TO:INDUSTRIAL WASTE & SALVAGE INDUSTRIAL WASTE & SALVAGE 3457 SOUTH CEDAR AVENUE
Fresno, CA 93725
P.O.# DATE
ORDERED 11/04/2024 DATE

REQUIRED
TERMS: SALESPERSON: Michael Lynn
ITEM NO. 9095CF_CFG 123 1 YD 72" FLAT TOP $643.00 $79,089.00 FREIGHT: Freight 1 Delivery to be made by WASTEQUIP MANAGED $3,196.00 $3,196.00

ORDERED DESCRIPTION UNIT PRICE UNIT TOTAL
LIDS 19115 - 1 YD F.L IMPACT PLASTIC LIDS
CHANNELS 20018CF - PH 1 YD 11 GA X 24" L STANDARD CHANNEL CASTERS 20659-4CF - PH 6"X 2" RUBBER/STEEL SWIVEL CASTERS DRAIN PLUG 21508CF - PH 1.5" PLASTIC DRAIN PLUG W/METAL I.D. WELD NONE
OPTION A 16IW-EXP - 16" INSEAM WELD
OPTION B 248CF - PH 4 EA PIONEER QUICK RELEASE
OPTION C 20592CF - PH OUTRIGGER/CASTERPLATE COMBO FRONT OPTION D 22019-1CF - PH PULL HANDLES #SC405 (4 EA)
OPTION E 30256-EXP - 30256CF PH ASSEMBLY INSTRUCTIONS FOR PULL OPTION F 18999CF - PH LID ROD ASSY. - CONT. W/ 36"W. LIDS

OPTION G

OPTION H

COMMENTS

COLOR PAINT GREEN ISW CILANTRO
SUBTOTAL $82,285.00
TAX $6,603.93
TOTAL $88,888.93
Net 30 Days

NONEPR OUT

XXPR IN
NONEUN
SHOP COMMENTS CHANNELS: E.L 10.5" BOT TO BOT FLUSH
The Wastequip Terms & Conditions of Sale (“WQ T&C”) located at: https://www.wastequip.com/terms-conditions-of-sale as of the date set forth in Section 1(b) of the WQ T&C and are made as a part of this confirmation. These WQ T&Cs may be updated from time to time and are available by hardcopy upon request. 755
AGENDA ITEM NO. 5.
3457 SOUTH CEDAR AVENUE
Fresno, CA 93725

INDUSTRIAL WASTE & SALVAGE
6525 Carnegie Blvd, Suite 300
Charlotte, NC 28211
Wastequip Manufacturing Company LLC
Ship to:

Quotation copy
Number 20SQ000021280-2
Date 11/06/2024
Your ref.

Our ref. 020663
Quotation deadline 12/04/2024
Payment Net 30 Days

Page 1 of 2 ends

Customer C1028430
Sold to:

INDUSTRIAL WASTE & SALVAGE
Sydney CrandellWQ Customer Service: Phone: Email:

Quantity Unit Item number Description
Est. ship
date Sales price Amount

58.00 ea 9095CF_CFG ConfigID:
1 YD 72" FLAT TOP (9095)
11/4/2024 643.00 37,294.00
1 YD 72" FLAT TOP
Subtotal amount 37,294.00
Misc amount 0.00
S & H amount 799.00
Tax amount 3,114.05
Total amount 41,207.05
USD
Location Salesperson Ship Via Freight Job Number
Galt Michael Lynn WASTEQUIP MANAGED FOB Origin, Prepaid & Add If you require billing assistance, please contact us by phone at 704-504-7590.

Page 1 of 1 ends

Shop: 4501
Customer: C1028430

INVOICE
TO:

DELIVER
TO:INDUSTRIAL WASTE & SALVAGE INDUSTRIAL WASTE & SALVAGE 3457 SOUTH CEDAR AVENUE
Fresno, CA 93725
P.O.# DATE
ORDERED 11/04/2024 DATE

REQUIRED
TERMS: SALESPERSON: Michael Lynn
ITEM NO. 9095CF_CFG 58 1 YD 72" FLAT TOP $643.00 $37,294.00 FREIGHT: Freight 1 Delivery to be made by WASTEQUIP MANAGED $799.00 $799.00

OPTION G

OPTION H

COMMENTS

COLOR PAINT BLUE RECYCLE
SUBTOTAL $38,093.00
TAX $3,114.05
TOTAL $41,207.05
Net 30 Days

NONEPR OUT

XXPR IN
NONEUN
SHOP COMMENTS CHANNELS: E.L 10.5" BOT TO BOT FLUSH
The Wastequip Terms & Conditions of Sale (“WQ T&C”) located at: https://www.wastequip.com/terms-conditions-of-sale as of the date set forth in Section 1(b) of the WQ T&C and are made as a part of this confirmation. These WQ T&Cs may be updated from time to time and are available by hardcopy upon request. 757
AGENDA ITEM NO. 5.
3457 SOUTH CEDAR AVENUE
Fresno, CA 93725

INDUSTRIAL WASTE & SALVAGE
6525 Carnegie Blvd, Suite 300
Charlotte, NC 28211
Wastequip Manufacturing Company LLC
Ship to:

Quotation copy
Number 20SQ000021283-2
Date 11/06/2024
Your ref.

Our ref. 020663
Quotation deadline 12/04/2024
Payment Net 30 Days

Page 1 of 2 ends

Customer C1028430
Sold to:

INDUSTRIAL WASTE & SALVAGE
Sydney CrandellWQ Customer Service: Phone: Email:

Quantity Unit Item number Description
Est. ship
date Sales price Amount

3.00 ea 9001CF_CFG ConfigID:

1.5 YD PITCH TOP (9001)
11/4/2024 677.00 2,031.00

1.5 YD PITCH TOP
Subtotal amount 2,031.00
Misc amount 0.00
S & H amount 799.00
Tax amount 169.59
Total amount 2,999.59
USD
Location Salesperson Ship Via Freight Job Number
Galt Michael Lynn WASTEQUIP MANAGED FOB Origin, Prepaid & Add If you require billing assistance, please contact us by phone at 704-504-7590.

Page 1 of 1 ends

Shop: 4501
Customer: C1028430

INVOICE
TO:

DELIVER
TO:INDUSTRIAL WASTE & SALVAGE INDUSTRIAL WASTE & SALVAGE 3457 SOUTH CEDAR AVENUE
Fresno, CA 93725
P.O.# DATE
ORDERED 11/04/2024 DATE

REQUIRED
TERMS: SALESPERSON: Michael Lynn
ITEM NO. 9001CF_CFG 3 1.5 YD PITCH TOP $677.00 $2,031.00 FREIGHT: Freight 1 Delivery to be made by WASTEQUIP MANAGED $799.00 $799.00

ORDERED DESCRIPTION UNIT PRICE UNIT TOTAL
LIDS 19116CF - PH 1.5 YD F.L. IMPACT PLASTIC LIDS
CHANNELS 20024CF - PH 1.5 YD 11 GA X 29.5" L STANDARD
CASTERS 20659-4CF - PH 6"X 2" RUBBER/STEEL SWIVEL CASTERS DRAIN PLUG 21508CF - PH 1.5" PLASTIC DRAIN PLUG W/METAL I.D. WELD NONE
OPTION A 16IW-EXP - 16" INSEAM WELD
OPTION B 248CF - PH 4 EA PIONEER QUICK RELEASE
OPTION C 20592-1CF - PH OUTRIGGER/CASTERPLATE COMBO REAR & OPTION D 22019-1CF - PH PULL HANDLES #SC405 (4 EA)
OPTION E 31533-EXP - LOCATES 2 EA PULL HANDLES #SC405 EA OPTION F 19006CF - PH LID ROD ASSY. - CONT. W/ 37"W. LIDS

OPTION G

OPTION H

COMMENTS

COLOR PAINT GREEN ISW CILANTRO
SUBTOTAL $2,830.00
TAX $169.59
TOTAL $2,999.59
Net 30 Days

NONEPR OUT

XXPR IN
NONEUN
SHOP COMMENTS CHANNELS: E.L 12" BOT TO BOT FLUSH
The Wastequip Terms & Conditions of Sale (“WQ T&C”) located at: https://www.wastequip.com/terms-conditions-of-sale as of the date set forth in Section 1(b) of the WQ T&C and are made as a part of this confirmation. These WQ T&Cs may be updated from time to time and are available by hardcopy upon request. 759
AGENDA ITEM NO. 5.
3457 SOUTH CEDAR AVENUE
Fresno, CA 93725

INDUSTRIAL WASTE & SALVAGE
6525 Carnegie Blvd, Suite 300
Charlotte, NC 28211
Wastequip Manufacturing Company LLC
Ship to:

Quotation copy
Number 20SQ000021285-2
Date 11/06/2024
Your ref.

Our ref. 020663
Quotation deadline 12/04/2024
Payment Net 30 Days

Page 1 of 2 ends

Customer C1028430
Sold to:

INDUSTRIAL WASTE & SALVAGE
Sydney CrandellWQ Customer Service: Phone: Email:

Quantity Unit Item number Description
Est. ship
date Sales price Amount

18.00 ea 9001CF_CFG ConfigID:

1.5 YD PITCH TOP (9001)
11/4/2024 677.00 12,186.00

1.5 YD PITCH TOP
Subtotal amount 12,186.00
Misc amount 0.00
S & H amount 0.00
Tax amount 1,017.54
Total amount 13,203.54
USD
Location Salesperson Ship Via Freight Job Number
Galt Michael Lynn WASTEQUIP MANAGED FOB Origin, Prepaid & Add If you require billing assistance, please contact us by phone at 704-504-7590.

Page 1 of 1 ends

Shop: 4501
Customer: C1028430

INVOICE
TO:

DELIVER
TO:INDUSTRIAL WASTE & SALVAGE INDUSTRIAL WASTE & SALVAGE 3457 SOUTH CEDAR AVENUE
Fresno, CA 93725
P.O.# DATE
ORDERED 11/04/2024 DATE

REQUIRED
TERMS: SALESPERSON: Michael Lynn
ITEM NO. 9001CF_CFG 18 1.5 YD PITCH TOP $677.00 $12,186.00 FREIGHT: Freight 1 Delivery to be made by WASTEQUIP MANAGED $0.00 $0.00

OPTION G

OPTION H

COMMENTS

COLOR PAINT BLUE RECYCLE
SUBTOTAL $12,186.00
TAX $1,017.54
TOTAL $13,203.54
Net 30 Days

NONEPR OUT

XXPR IN
NONEUN
SHOP COMMENTS CHANNELS: E.L 12" BOT TO BOT FLUSH
The Wastequip Terms & Conditions of Sale (“WQ T&C”) located at: https://www.wastequip.com/terms-conditions-of-sale as of the date set forth in Section 1(b) of the WQ T&C and are made as a part of this confirmation. These WQ T&Cs may be updated from time to time and are available by hardcopy upon request. 761
AGENDA ITEM NO. 5.
3457 SOUTH CEDAR AVENUE
Fresno, CA 93725

INDUSTRIAL WASTE & SALVAGE
6525 Carnegie Blvd, Suite 300
Charlotte, NC 28211
Wastequip Manufacturing Company LLC
Ship to:

Quotation copy
Number 20SQ000021286-2
Date 11/06/2024
Your ref.

Our ref. 020663
Quotation deadline 12/04/2024
Payment Net 30 Days

Page 1 of 2 ends

Customer C1028430
Sold to:

INDUSTRIAL WASTE & SALVAGE
Sydney CrandellWQ Customer Service: Phone: Email:

Quantity Unit Item number Description
Est. ship
date Sales price Amount

22.00 ea 9002CF_CFG ConfigID:
2 YD PITCH TOP (9002)
11/4/2024 744.00 16,368.00
2 YD PITCH TOP
Subtotal amount 16,368.00
Misc amount 0.00
S & H amount 799.00
Tax amount 1,366.73
Total amount 18,533.73
USD
Location Salesperson Ship Via Freight Job Number
Galt Michael Lynn WASTEQUIP MANAGED FOB Origin, Prepaid & Add If you require billing assistance, please contact us by phone at 704-504-7590.

Page 1 of 1 ends

Shop: 4501
Customer: C1028430

INVOICE
TO:

DELIVER
TO:INDUSTRIAL WASTE & SALVAGE INDUSTRIAL WASTE & SALVAGE 3457 SOUTH CEDAR AVENUE
Fresno, CA 93725
P.O.# DATE
ORDERED 11/04/2024 DATE

REQUIRED
TERMS: SALESPERSON: Michael Lynn
ITEM NO. 9002CF_CFG 22 2 YD PITCH TOP $744.00 $16,368.00 FREIGHT: Freight 1 Delivery to be made by WASTEQUIP MANAGED $799.00 $799.00

ORDERED DESCRIPTION UNIT PRICE UNIT TOTAL
LIDS 19012CF - PH 2 YD F.L. IMPACT PLASTIC LIDS
CHANNELS 20025CF - PH 2 YD 11 GA X 34.5" L STANDARD
CASTERS 20659-3CF - PH 6" X 2" SWIVEL CASTERS (PIONEER) DRAIN PLUG 21508CF - PH 1.5" PLASTIC DRAIN PLUG W/METAL I.D. WELD NONE
OPTION A 16IW-EXP - 16" INSEAM WELD
OPTION B 248CF - PH 4 EA PIONEER QUICK RELEASE
OPTION C 22019-1CF - PH PULL HANDLES #SC405 (4 EA)
OPTION D 31515-EXP - 31515CF PH LOCATES 2 EA PULL HANDLES #SC405 EA OPTION E 18999CF - PH LID ROD ASSY. - CONT. W/ 36"W. LIDS

OPTION F

OPTION G

OPTION H

COMMENTS

COLOR PAINT GREEN ISW CILANTRO
SUBTOTAL $17,167.00
TAX $1,366.73
TOTAL $18,533.73
Net 30 Days

NONEPR OUT

XXPR IN
NONEUN
SHOP COMMENTS CHANNELS: E.L 17" BOT TO BOT FLUSH
The Wastequip Terms & Conditions of Sale (“WQ T&C”) located at: https://www.wastequip.com/terms-conditions-of-sale as of the date set forth in Section 1(b) of the WQ T&C and are made as a part of this confirmation. These WQ T&Cs may be updated from time to time and are available by hardcopy upon request. 763
AGENDA ITEM NO. 5.
3457 SOUTH CEDAR AVENUE
Fresno, CA 93725

INDUSTRIAL WASTE & SALVAGE
6525 Carnegie Blvd, Suite 300
Charlotte, NC 28211
Wastequip Manufacturing Company LLC
Ship to:

Quotation copy
Number 20SQ000021288-3
Date 11/06/2024
Your ref.

Our ref. 020663
Quotation deadline 12/04/2024
Payment Net 30 Days

Page 1 of 2 ends

Customer C1028430
Sold to:

INDUSTRIAL WASTE & SALVAGE
Sydney CrandellWQ Customer Service: Phone: Email:

Quantity Unit Item number Description
Est. ship
date Sales price Amount
133.00 ea 9002CF_CFG ConfigID:
2 YD PITCH TOP (9002)
11/4/2024 744.00 98,952.00
2 YD PITCH TOP
Subtotal amount 98,952.00
Misc amount 0.00
S & H amount 3,995.00
Tax amount 8,262.49
Total amount 111,209.49
USD
Location Salesperson Ship Via Freight Job Number
Galt Michael Lynn WASTEQUIP MANAGED FOB Origin, Prepaid & Add If you require billing assistance, please contact us by phone at 704-504-7590.

Page 1 of 1 ends

Shop: 4501
Customer: C1028430

INVOICE
TO:

DELIVER
TO:INDUSTRIAL WASTE & SALVAGE INDUSTRIAL WASTE & SALVAGE 3457 SOUTH CEDAR AVENUE
Fresno, CA 93725
P.O.# DATE
ORDERED 11/04/2024 DATE

REQUIRED
TERMS: SALESPERSON: Michael Lynn
ITEM NO. 9002CF_CFG 133 2 YD PITCH TOP $744.00 $98,952.00 FREIGHT: Freight 1 Delivery to be made by WASTEQUIP MANAGED $3,995.00 $3,995.00

OPTION F

OPTION G

OPTION H

COMMENTS

COLOR PAINT BLUE RECYCLE
SUBTOTAL $102,947.00
TAX $8,262.49
TOTAL $111,209.49
Net 30 Days

NONEPR OUT

XXPR IN
NONEUN
SHOP COMMENTS CHANNELS: E.L 17" BOT TO BOT FLUSH
The Wastequip Terms & Conditions of Sale (“WQ T&C”) located at: https://www.wastequip.com/terms-conditions-of-sale as of the date set forth in Section 1(b) of the WQ T&C and are made as a part of this confirmation. These WQ T&Cs may be updated from time to time and are available by hardcopy upon request. 765
AGENDA ITEM NO. 5.
3457 SOUTH CEDAR AVENUE
Fresno, CA 93725

INDUSTRIAL WASTE & SALVAGE
6525 Carnegie Blvd, Suite 300
Charlotte, NC 28211
Wastequip Manufacturing Company LLC
Ship to:

Quotation copy
Number 20SQ000021289-2
Date 11/06/2024
Your ref.

Our ref. 020663
Quotation deadline 12/04/2024
Payment Net 30 Days

Page 1 of 2 ends

Customer C1028430
Sold to:

INDUSTRIAL WASTE & SALVAGE
Sydney CrandellWQ Customer Service: Phone: Email:

Quantity Unit Item number Description
Est. ship
date Sales price Amount

4.00 ea 9005CF_CFG ConfigID:
3 YD PITCH TOP (9005)
11/4/2024 850.00 3,400.00
3 YD PITCH TOP
Subtotal amount 3,400.00
Misc amount 0.00
S & H amount 799.00
Tax amount 283.90
Total amount 4,482.90
USD
Location Salesperson Ship Via Freight Job Number
Galt Michael Lynn WASTEQUIP MANAGED FOB Origin, Prepaid & Add If you require billing assistance, please contact us by phone at 704-504-7590.

Page 1 of 1 ends

Shop: 4501
Customer: C1028430

INVOICE
TO:

DELIVER
TO:INDUSTRIAL WASTE & SALVAGE INDUSTRIAL WASTE & SALVAGE 3457 SOUTH CEDAR AVENUE
Fresno, CA 93725
P.O.# DATE
ORDERED 11/04/2024 DATE

REQUIRED
TERMS: SALESPERSON: Michael Lynn
ITEM NO. 9005CF_CFG 4 3 YD PITCH TOP $850.00 $3,400.00
FREIGHT: Freight 1 Delivery to be made by WASTEQUIP MANAGED $799.00 $799.00

ORDERED DESCRIPTION UNIT PRICE UNIT TOTAL
LIDS 19013CF - PH 3 YD F.L. IMPACT PLASTIC LIDS
CHANNELS 20026CF - PH 3 YD 11 GA X 41.5" L STANDARD
CASTERS 20659-3CF - PH 6" X 2" SWIVEL CASTERS (PIONEER) DRAIN PLUG 21508CF - PH 1.5" PLASTIC DRAIN PLUG W/METAL I.D. WELD NONE
OPTION A 16IW-EXP - 16" INSEAM WELD
OPTION B 248CF - PH 4 EA PIONEER QUICK RELEASE

OPTION C

OPTION D
OPTION E 18999CF - PH LID ROD ASSY. - CONT. W/ 36"W. LIDS

OPTION F

OPTION G

OPTION H

COMMENTS

COLOR PAINT GREEN ISW CILANTRO
SUBTOTAL $4,199.00
TAX $283.90
TOTAL $4,482.90
Net 30 Days

NONEPR OUT

XXPR IN
NONEUN
SHOP COMMENTS CHANNELS: E.L 24" BOT TO BOT FLUSH
The Wastequip Terms & Conditions of Sale (“WQ T&C”) located at: https://www.wastequip.com/terms-conditions-of-sale as of the date set forth in Section 1(b) of the WQ T&C and are made as a part of this confirmation. These WQ T&Cs may be updated from time to time and are available by hardcopy upon request. 22019-1 - PULL HANDLES SC405 (4EA)
31262 -2EA PULL HANDLES SC405 EA SIDE 4.5" ABOVE CHNLS
767
AGENDA ITEM NO. 5.
3457 SOUTH CEDAR AVENUE
Fresno, CA 93725

INDUSTRIAL WASTE & SALVAGE
6525 Carnegie Blvd, Suite 300
Charlotte, NC 28211
Wastequip Manufacturing Company LLC
Ship to:

Quotation copy
Number 20SQ000021290-2
Date 11/06/2024
Your ref.

Our ref. 020663
Quotation deadline 12/04/2024
Payment Net 30 Days

Page 1 of 2 ends

Customer C1028430
Sold to:

INDUSTRIAL WASTE & SALVAGE
Sydney CrandellWQ Customer Service: Phone: Email:

Quantity Unit Item number Description
Est. ship
date Sales price Amount
208.00 ea 9005CF_CFG ConfigID:
3 YD PITCH TOP (9005)
11/4/2024 850.00 176,800.00
3 YD PITCH TOP
Subtotal amount 176,800.00
Misc amount 0.00
S & H amount 5,593.00
Tax amount 14,762.80
Total amount 197,155.80
USD
Location Salesperson Ship Via Freight Job Number
Galt Michael Lynn WASTEQUIP MANAGED FOB Origin, Prepaid & Add If you require billing assistance, please contact us by phone at 704-504-7590.

Page 1 of 1 ends

Shop: 4501
Customer: C1028430

INVOICE
TO:

DELIVER
TO:INDUSTRIAL WASTE & SALVAGE INDUSTRIAL WASTE & SALVAGE 3457 SOUTH CEDAR AVENUE
Fresno, CA 93725
P.O.# DATE
ORDERED 11/04/2024 DATE

REQUIRED
TERMS: SALESPERSON: Michael Lynn
ITEM NO. 9005CF_CFG 208 3 YD PITCH TOP $850.00 $176,800.00 FREIGHT: Freight 1 Delivery to be made by WASTEQUIP MANAGED $5,593.00 $5,593.00

OPTION C

OPTION D
OPTION E 18999CF - PH LID ROD ASSY. - CONT. W/ 36"W. LIDS

OPTION F

OPTION G

OPTION H

COMMENTS

COLOR PAINT BLUE RECYCLE
SUBTOTAL $182,393.00
TAX $16,412.76
TOTAL $198,805.76
Net 30 Days

NONEPR OUT

XXPR IN
NONEUN
SHOP COMMENTS CHANNELS: E.L 24" BOT TO BOT FLUSH
The Wastequip Terms & Conditions of Sale (“WQ T&C”) located at: https://www.wastequip.com/terms-conditions-of-sale as of the date set forth in Section 1(b) of the WQ T&C and are made as a part of this confirmation. These WQ T&Cs may be updated from time to time and are available by hardcopy upon request. 31262 -2EA PULL HANDLES SC405 EA SIDE 4.5" ABOVE CHNLS
22019-1 - PULL HANDLES SC405 (4EA)
769
AGENDA ITEM NO. 5.
3457 SOUTH CEDAR AVENUE
Fresno, CA 93725

INDUSTRIAL WASTE & SALVAGE
6525 Carnegie Blvd, Suite 300
Charlotte, NC 28211
Wastequip Manufacturing Company LLC
Ship to:

Quotation copy
Number 20SQ000021291-2
Date 11/06/2024
Your ref.

Our ref. 020663
Quotation deadline 12/04/2024
Payment Net 30 Days

Page 1 of 2 ends

Customer C1028430
Sold to:

INDUSTRIAL WASTE & SALVAGE
Sydney CrandellWQ Customer Service: Phone: Email:

Quantity Unit Item number Description
Est. ship
date Sales price Amount

2.00 ea 9007CF_CFG ConfigID:
4 YD PITCH TOP (9007)
11/4/2024 1,005.00 2,010.00
4 YD PITCH TOP
Subtotal amount 2,010.00
Misc amount 0.00
S & H amount 799.00
Tax amount 167.84
Total amount 2,976.84
USD
Location Salesperson Ship Via Freight Job Number
Galt Michael Lynn WASTEQUIP MANAGED FOB Origin, Prepaid & Add If you require billing assistance, please contact us by phone at 704-504-7590.

Page 1 of 1 ends

Shop: 4501
Customer: C1028430

INVOICE
TO:

DELIVER
TO:INDUSTRIAL WASTE & SALVAGE INDUSTRIAL WASTE & SALVAGE 3457 SOUTH CEDAR AVENUE
Fresno, CA 93725
P.O.# DATE
ORDERED 11/04/2024 DATE

REQUIRED
TERMS: SALESPERSON: Michael Lynn
ITEM NO. 9007CF_CFG 2 4 YD PITCH TOP $1,005.00 $2,010.00 FREIGHT: Freight 1 Delivery to be made by WASTEQUIP MANAGED $799.00 $799.00

ORDERED DESCRIPTION UNIT PRICE UNIT TOTAL
LIDS 19014CF - PH 4 YD F.L. IMPACT PLASTIC LIDS
CHANNELS 20027CF - PH 4 YD 11 GA X 50.5" L STANDARD
CASTERS 20659-3CF - PH 6" X 2" SWIVEL CASTERS (PIONEER) DRAIN PLUG 21508CF - PH 1.5" PLASTIC DRAIN PLUG W/METAL I.D. WELD NONE
OPTION A 16IW-EXP - 16" INSEAM WELD
OPTION B 248CF - PH 4 EA PIONEER QUICK RELEASE

OPTION C

OPTION D
OPTION E 18999CF - PH LID ROD ASSY. - CONT. W/ 36"W. LIDS

OPTION F

OPTION G

OPTION H

COMMENTS

COLOR PAINT GREEN ISW CILANTRO
SUBTOTAL $2,809.00
TAX $167.84
TOTAL $2,976.84
Net 30 Days

NONEPR OUT

XXPR IN
NONEUN
SHOP COMMENTS CHANNELS: E.L 28" BOT TO BOT FLUSH
The Wastequip Terms & Conditions of Sale (“WQ T&C”) located at: https://www.wastequip.com/terms-conditions-of-sale as of the date set forth in Section 1(b) of the WQ T&C and are made as a part of this confirmation. These WQ T&Cs may be updated from time to time and are available by hardcopy upon request. 22019-1 - PULL HANDLES SC405 (4EA)
PNR - PULL HANDLES #SC405 EA SIDE ABOVE CHNLS
771
AGENDA ITEM NO. 5.
3457 SOUTH CEDAR AVENUE
Fresno, CA 93725

INDUSTRIAL WASTE & SALVAGE
6525 Carnegie Blvd, Suite 300
Charlotte, NC 28211
Wastequip Manufacturing Company LLC
Ship to:

Quotation copy
Number 20SQ000021292-2
Date 11/06/2024
Your ref.

Our ref. 020663
Quotation deadline 12/04/2024
Payment Net 30 Days

Page 1 of 2 ends

Customer C1028430
Sold to:

INDUSTRIAL WASTE & SALVAGE
Sydney CrandellWQ Customer Service: Phone: Email:

Quantity Unit Item number Description
Est. ship
date Sales price Amount
161.00 ea 9007CF_CFG 9007CF_CFG : 20PDCF000314848 : : : 11/4/2024 1,005.00 161,805.00 4 YD PITCH TOP
Subtotal amount 161,805.00
Misc amount 0.00
S & H amount 6,392.00
Tax amount 13,510.72
Total amount 181,707.72
USD
Location Salesperson Ship Via Freight Job Number
Galt Michael Lynn WASTEQUIP MANAGED FOB Origin, Prepaid & Add If you require billing assistance, please contact us by phone at 704-504-7590.

Page 1 of 1 ends

Shop: 4501
Customer: C1028430

INVOICE
TO:

DELIVER
TO:INDUSTRIAL WASTE & SALVAGE INDUSTRIAL WASTE & SALVAGE 3457 SOUTH CEDAR AVENUE
Fresno, CA 93725
P.O.# DATE
ORDERED 11/04/2024 DATE

REQUIRED
TERMS: SALESPERSON: Michael Lynn
ITEM NO. 9007CF_CFG 161 4 YD PITCH TOP $1,005.00 $161,805.00 FREIGHT: Freight 1 Delivery to be made by WASTEQUIP MANAGED $6,392.00 $6,392.00

OPTION C

OPTION D
OPTION E 18999CF - PH LID ROD ASSY. - CONT. W/ 36"W. LIDS

OPTION F

OPTION G

OPTION H

COMMENTS

COLOR PAINT BLUE RECYCLE
SUBTOTAL $168,197.00
TAX $13,510.72
TOTAL $181,707.72
Net 30 Days

NONEPR OUT

PNR - PULL HANDLES #SC405 EA SIDE ABOVE CHNLS
22019-1 - PULL HANDLES SC405 (4EA)
773
AGENDA ITEM NO. 5.
3457 SOUTH CEDAR AVENUE
Fresno, CA 93725

INDUSTRIAL WASTE & SALVAGE
6525 Carnegie Blvd, Suite 300
Charlotte, NC 28211
Wastequip Manufacturing Company LLC
Ship to:

Quotation copy
Number 20SQ000021293-3
Date 11/06/2024
Your ref.

Our ref. 020663
Quotation deadline 12/04/2024
Payment Net 30 Days

Page 1 of 2 ends

Customer C1028430
Sold to:

INDUSTRIAL WASTE & SALVAGE
Sydney CrandellWQ Customer Service: Phone: Email:

Quantity Unit Item number Description
Est. ship
date Sales price Amount

13.00 ea 9108CF_CFG ConfigID:
6 YD HUMPBACK W/12 GA BOTTOM (9108)
11/4/2024 1,354.00 17,602.00
6 YD HUMPBACK
Subtotal amount 17,602.00
Misc amount 0.00
S & H amount 1,598.00
Tax amount 1,469.77
Total amount 20,669.77
USD
Location Salesperson Ship Via Freight Job Number
Galt Michael Lynn WASTEQUIP MANAGED FOB Origin, Prepaid & Add If you require billing assistance, please contact us by phone at 704-504-7590.

Page 1 of 1 ends

Shop: 4501
Customer: C1028430

INVOICE
TO:

DELIVER
TO:INDUSTRIAL WASTE & SALVAGE INDUSTRIAL WASTE & SALVAGE 3457 SOUTH CEDAR AVENUE
Fresno, CA 93725
P.O.# DATE
ORDERED 11/04/2024 DATE

REQUIRED
TERMS: SALESPERSON: Michael Lynn
ITEM NO. 9108CF_CFG 13 6 YD HUMPBACK $1,354.00 $17,602.00 FREIGHT: Freight 1 Delivery to be made by WASTEQUIP MANAGED $1,598.00 $1,598.00

ORDERED DESCRIPTION UNIT PRICE UNIT TOTAL
LIDS 19014CF - PH 4 YD F.L. IMPACT PLASTIC LIDS
CHANNELS 20026CF - PH 3 YD 11 GA X 41.5" L STANDARD

CASTERS NONE
DRAIN PLUG 21508CF - PH 1.5" PLASTIC DRAIN PLUG W/METAL I.D. WELD NONE
OPTION A 16IW-EXP - 16" INSEAM WELD
OPTION B SKIDS-EXP - 12 GA FORMED SKIDS @ 48" OD
OPTION C 18999CF - PH LID ROD ASSY. - CONT. W/ 36"W. LIDS

OPTION D

OPTION E

OPTION F

OPTION G

OPTION H

COLOR PAINT BLUE RECYCLE
SUBTOTAL $19,200.00
TAX $1,469.77
TOTAL $20,669.77
Net 30 Days

NONEPR OUT

XXPR IN
NONEUN
SHOP COMMENTS CHANNELS: E.L 32" BOT TO BOT FLUSH

COMMENTS
The Wastequip Terms & Conditions of Sale (“WQ T&C”) located at: https://www.wastequip.com/terms-conditions-of-sale as of the date set forth in Section 1(b) of the WQ T&C and are made as a part of this confirmation. These WQ T&Cs may be updated from time to time and are available by hardcopy upon request. 775
AGENDA ITEM NO. 5.

November 13, 2024
Caglia Environmental
Attn: Rob Emerson
3457 S. CEDAR AVE
FRESNO, CA 93725
Dear Rob Emerson,
Pursuant to your request regarding your City of Clovis, CA bid response for Solid Waste Collection, Wastequip (CONFAB / Toter) will be able to manufacture and deliver all your steel commercial containers and/or plastic residential containers to Caglia Environmental, or proposed distribution site, to fulfill your container obligations when Caglia Environmental is awarded the contract for City of Clovis Collection. Our manufacturing and delivery schedule is based on receiving a PO# from Caglia Environmental in alignment with the City’s 8 week requirement.

We will deliver carts/bins within 8 weeks from Toter’s / Confab’s receipt in writing of a Purchase Order, Order Confirmation, and Markings Approvals from Caglia Environmental, and if credit has been established; however, the delivery time frame may be subject to shorter or longer lead times due to extraordinary demand or outside circumstances including our compliance with applicable CDC/local agency guidance and mandates, executive orders, and federal, state and local laws.

Our CONFAB steel commercial containers and Toter residential plastic carts have been meticulously engineered to deliver exceptional performance in the field for waste material collection, storage, transportation, and longevity in service. We take great pride in our products' quality and functionality, attributes that are essential to supporting and enhancing the efficiency of Caglia Environmental processes and contractual execution. Our containers are built to last, requiring minimal maintenance over their lifecycle, which translates to significant cost savings.

Both CONFAB and Toter, have a long-standing reputation for excellence in manufacturing containers, and our team of experts possess the technical knowledge and experience necessary to produce containers that align seamlessly with your technical specifications. We have the capacity and know-how to supply the country’s largest waste haulers, municipalities (including the City of Clovis), and state and federal government agencies with steel and plastic waste and recycling solutions. With a proven track record of delivering high-quality, reliable products, we are confident in our ability to meet and exceed your expectations.

From all of us at Wastequip, thank you for the opportunity to serve Caglia Environmental and the City of Clovis in order to execute on this important contract. If you require any further information or clarification, please do not hesitate to contact Michael Lynn, Wastequip’s Regional Sales Manager, at [email protected] (916-203-9640).

Sincerely,

Kerry Holmes
Vice President Sales Western Region, Wastequip
(Confab)
323-640-4078

6525 Carnegie Blvd., Suite 300 ׀ Charlotte, NC 28211 ׀ wastequip.com Docusign Envelope ID: EA9D7CEB-E97B-4EC1-B6E0-CCA8A91A013B 776
AGENDA ITEM NO. 5.

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Table of Contents
Cover Letter ................................................................................................ i Table of Contents ........................................................................................ iii Executive Summary ..................................................................................... 1 Premise ............................................................................................... 1 Our Promise ......................................................................................... 1 Best Value ............................................................................................ 2 Our Values .............................................................................................. 2 Our Commitment to Clovis ...................................................................... 2 Our Presence in Clovis ............................................................................ 3 Company Description ................................................................................... 6 A. Corporate Structure ............................................................................ 6 Local Presence ...................................................................................... 6 Leadership ........................................................................................... 6 Ownership ............................................................................................ 7 Processing Sites & Subcontractors ............................................................ 7 B. Description of Proposer’s Collection Experience ....................................... 9 National Support ................................................................................... 9 Local Experience ................................................................................... 9 Collection Experience Overview.............................................................. 10 City of Fresno ..................................................................................... 10 County of Fresno ................................................................................. 10 City of Salinas ..................................................................................... 11 City of Clovis ...................................................................................... 11 Accounts, Collection Tonnages, and Vehicle Inventory ............................... 12 C. Description of Proposer’s Service Initiation Experience ............................ 13 City of Fresno ..................................................................................... 13 County of Fresno ................................................................................. 15 City of Salinas ..................................................................................... 18 D. Key Personnel .................................................................................. 20 Organizational Chart ............................................................................ 20 780
AGENDA ITEM NO. 5.

Republic Services Competition Sensitive Page iv

Transition Team .................................................................................. 20 Overview ........................................................................................... 20 Local Leadership ................................................................................. 21 Key Personnel Bios .............................................................................. 21 E. Labor Agreements and Wages ............................................................ 24 F. Financial Information ........................................................................ 24 Financial Overview ............................................................................... 25 Financial Reporting .............................................................................. 25 Bank & Credit References ........................................................................ 25 Information – Income Statement ........................................................... 26 G. Past Performance Record ................................................................... 27 Litigation and Regulatory Actions ........................................................... 27 Payment of Fines, Penalties, Settlements, or Damages .............................. 27 Satisfactory Performance in Other Agreements ......................................... 27

2. Technical Proposal for Services ................................................................ 29 A. Recyclable Materials Collection............................................................ 29 Residential Recyclable Materials Collection ............................................... 29 Multi-Family Recycling Collection ............................................................ 29 Commercial Recycling .......................................................................... 30 Flexible, Tailored Solutions .................................................................... 30 Bins .................................................................................................. 31 Procedures ......................................................................................... 31 Front-Load Vehicles ............................................................................. 31 Automated Side Load Vehicles ............................................................... 31 City Facilities and Special Events ............................................................ 31 Trucks To Be Used in City of Clovis (Recyclable & Organic) ......................... 32 B. Recyclable Materials Processing .......................................................... 33 Recyclable Processing Overview ............................................................. 33 Newby Island Resource Recovery Park .................................................... 33 Processing Cycle ................................................................................. 34 Additional Information .......................................................................... 36 Recyclable Materials - Letter Guaranteeing Capacity .................................. 37 781
AGENDA ITEM NO. 5.

Republic Services Competition Sensitive Page v

Proof of Permitted Capacity ................................................................... 38 Rice Road Transfer Station .................................................................... 42 C. Recyclable Materials Marketing ............................................................. 42 Plastic Circularity – Polymer Centers ....................................................... 42 D. Organic Materials Collection ................................................................. 43 Residential Organic Collection ................................................................ 43 Multi-Family & Commercial Organic Materials Collection ............................. 44 E. Organic Materials Processing .............................................................. 44 Kochergen Farms - Letter of Sufficient Capacity ....................................... 46 Kochergen Acceptable Materials ............................................................ 46 F. Organic Materials Marketing ............................................................... 48 G. Ancillary Services ............................................................................. 48 Holiday Christmas Tree Collection .......................................................... 48 Used Motor Oil and Filter Collection Program ............................................ 48 Sharps Collection Program .................................................................... 48 Battery and Cellphone Collection Program ............................................... 49 H. Optional Services ............................................................................. 49 Multi-Family Kitchen Pail Program .......................................................... 49 Commercial Container Cleaning or Exchanges .......................................... 49 I. Implementation Plan ......................................................................... 51 Our Philosophy .................................................................................... 51 Right-Sizing Outreach .......................................................................... 51 J. Customer Service ............................................................................. 52 Local Office, Local Agent ....................................................................... 52 Overflow Calls ..................................................................................... 53 Access to Live Agents ........................................................................... 53 Optimal Call Center Hours ..................................................................... 53 Process For Handling Calls .................................................................... 53 Post-Call Analysis ................................................................................ 54 Customer Satisfaction Surveys .............................................................. 54 Net Promoter Score ............................................................................. 54 Customer Self-Service .......................................................................... 55 782
AGENDA ITEM NO. 5.

Republic Services Competition Sensitive Page vi

Digital Operations ................................................................................ 56 Technological Impact ........................................................................... 57 Emerging Technology ........................................................................... 57 Missed Pickups, Late Setouts, Spills, and Litter ......................................... 58 Containers in Need of Repair, Replacement, or Exchange ........................... 58 Noise Complaints & Collection Outside of the Times Authorized in the Municipal Code ................................................................................................. 58 Traffic and Sidewalk Obstruction During Collection .................................... 58 Deliberate Non-Collection ..................................................................... 59 K. Electronic Monitoring and Communication System .................................. 59 Operations Overview ............................................................................ 59 Operations Training ............................................................................. 59 Routing Optimization ........................................................................... 60 Communication with the Community ...................................................... 60 Digital Operations ................................................................................ 60 pdvConnect ........................................................................................ 61 Reporting ........................................................................................... 61 InfoPro .............................................................................................. 61 Customer Service & Technology ............................................................. 61 Local Customer Service Office ............................................................... 61 Local Residential Calls .......................................................................... 62 Customer Service Standards ................................................................. 62 Typical Call Sequence........................................................................... 62 Current Call Metrics ............................................................................. 62 Reporting Requirements ....................................................................... 63 L. Environmental Issues ........................................................................ 63 Excluded Waste Management ................................................................ 63 Litter Prevention/Abatement Plan ........................................................... 63 M. Public Education and Outreach Plan ................................................... 65 Overview ........................................................................................... 65 Website Overview ................................................................................ 66 Educational Tagging ............................................................................. 67 783
AGENDA ITEM NO. 5.

Republic Services Competition Sensitive Page vii

Difficult To Handle Material ................................................................... 67 Public Outreach Collateral Material ......................................................... 67 Initial Outreach ................................................................................... 67 Presentations ...................................................................................... 68 Public Service Announcements (PSAs), Advertising (Local Media) ................ 69 Outreach to Schools ............................................................................. 69 Scholarship Opportunities ..................................................................... 69 Community Presence ........................................................................... 69 Subcontractors.................................................................................... 70 Educational Staff ................................................................................. 70 Public Education Proposed Plan Summary ................................................ 70 N. Other Required Plans ........................................................................ 72 SB1383 implementation and Monitoring Plan ........................................... 72 Litter Prevention/Abatement Plan ........................................................... 72 Skilled Driver Recruiting, Training, and Retention Plan ............................... 72 Attracting Top Talent ........................................................................... 72 Creating Top Talent ............................................................................. 73 Driver Training Program ....................................................................... 73 Retaining Top Talent ............................................................................ 73 Employee Engagement ......................................................................... 74 Local Purchasing Preference .................................................................. 74 O. Subcontracting ................................................................................. 74 P. Billing ............................................................................................. 74 Bill Example (Customer Information Redacted) ......................................... 75 E. Corporation Yard and Maintenance Facilities .......................................... 76 Financial and Cost Proposal ......................................................................... 77 Financing Plan ....................................................................................... 77 Financial Reporting .............................................................................. 77 Financing Plan .................................................................................... 77 Cost and Rate Proposal ........................................................................ 77 Revenue Share ................................................................................... 77 Exceptions to the Draft Service Agreement .................................................... 78 784
AGENDA ITEM NO. 5.

Republic Services Competition Sensitive Page viii

Other Proposal Forms ................................................................................ 78 Secretary’s Certificate (Attachment E) ....................................................... 79 Anti-Collusion Affidavit ............................................................................ 80 Iran Contracting Act Certification (Attachment G) ........................................ 82 Worker’s Compensation Certification ......................................................... 83 Drug Free Workplace Certification ............................................................. 84 Appendices ............................................................................................ 85 Appendix A: Educational and Outreach Materials ...................................... 85 Appendix B: Labor Agreement .............................................................. 103 Appendix C: Legal Disclosures .............................................................. 131 Appendix D: Call Report ...................................................................... 140 Appendix E: Rice Road Proof of Permitted Capacity .................................. 141

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AGENDA ITEM NO. 5.

City of Clovis Proposal for Recyclable &
Organic Materials, Collection,
Processing, & Marketing

Republic Services Competition Sensitive Page 29

2. Technical Proposal
for Services
Overview
Republic is honored to submit a proposal to
continue its partnership with the City of
Clovis for the collection, processing, and
marketing of recyclable and organic
materials. Under the new agreement,
Republic will draw on its local experience in
the City to expand services to add new
customers to assist with SB1383 compliance
objectives and provide excellent customer
service to customers.

A. Recyclable Materials
Collection
Residential Recyclable Materials
Collection
As specified in the RFP, under the new
agreement, Republic will provide residential
recycling service to all single-family home
carts placed curbside for collection (and
provide roll-out service to residents approved
by the City). Residential carts will be serviced
on the same day as their MSW collection
service provided by the City. The City of
Clovis will continue to own all residential carts
serviced by the contractor.

The best practice for residential collection is
through single-family carts using an
automated side loader (ASL) truck. The ASL
collection vehicle is proven over time to
retrieve and return carts in even the most
hard-to-reach locations such as narrow
streets, courts, and alleyways, enabling the
industry’s most efficient, safe and
environmentally responsible curbside
automated collection services.

Each collection vehicle is operated by a single
driver and will be painted in a uniform
manner, featuring our logo and company
contact information.

ASL trucks are safer to operate, as the driver
typically stays in the cab, and operates the
collection arm at each stop. The ASL cart
collection methodology is fast and efficient
and requires approximately 8 to 12 seconds
completing the cycle (pick up cart, deposit
contents, place cart back onto the curbside)
before the driver moves to the next stop.

Multi-Family Recycling Collection
Republic Service will communicate with
multi-family-dwelling property managers to
identify and determine service optimal
recyclable service levels. It is the assumption
of Republic that most multi-family properties
will not be waived and will be required to
receive recyclable materials collection
service. At the beginning of the new contract
term, all multi-family units will be scheduled
for optimized for recyclable materials.

Figure 25. Automated Side Load
Collection. Provides a cleaner, safer, more
efficient residential collection.

The largest provider of municipal
residential collection services in the
US
 5 million pickups each day
 99.9% on-time pickup
 Comprehensive collection services,
including solid waste, recycling, yard
waste, and bulk
814
AGENDA ITEM NO. 5.

City of Clovis Proposal for Recyclable &
Organic Materials, Collection,
Processing, & Marketing

Republic Services Competition Sensitive Page 30

Republic Services can provide a combination
of programs and services for multi-family
customers, ranging from cart service like
residential customers, to containerized
service like commercial customers. Once
defined and properly sized, multi-family
customers are integrated into residential or
commercial routes to provide the efficiency
and reliability desired, depending on
container type.

In all cases, Republic Services will identify the
correct equipment to service multi-family
complexes based on individual location and
unique characteristics before the start date of
the contract. If the complex requests
centralized bin service, Republic Services can
provide 1 to 6 yard capacity recyclable bins.

Cart options include 96-gallon or 65-gallon
capacity. All recycling containers will comply
with SB1383 requirements, with a blue lid
and blue body for recycling containers.

Collection issues such as narrow streets,
traffic blockages and alleyways may require
alternative service options. In all cases, the
servicing drivers are familiar with these areas
and are trained to ensure the personal safety,
property protection, and awareness of traffic
stops, distance to parked cars and other
objects.

Commercial Recycling
Just as our offerings for multi-family units,
we offer bin sizes ranging from 2- to 8-yards,
and 64 or 95-gallon (Shaeffer made)
commercial carts, Republic Services offers
recycling collection services with a variety of
bin sizes and service frequencies to meet
every business’ needs. Republic recommends
that the customer deposits empty, clean and
dry recyclable materials in one recycling bin
or cart.

Our commitment to you is simple, we will:
 Complete every collection as scheduled
 Return the cart to its dedicated location
 Clean loose litter or debris from resulting
from collection
 Ensure that enclosures are properly
secured

Flexible, Tailored Solutions
Our dedicated team is available to consult
with businesses and communities of any size
to conduct a comprehensive on-site waste
assessment to determine the needed
services, collection frequencies, and Bin
sizes. During the assessment, we will identify
bin locations and access paths that allow for
safe, convenient service.

Right-sizing service levels can increase waste
diversion, improve collection productivity,
and lead to reduced costs for customers.

Figure 26. Multi-Family Cart and Bin Options.

Solutions for Multi-Family complexes include
carts and Bins, front-load,
or roll-off. Clovis containers to be fully
compliant with all draft agreement requirements
(example: recycling lids and body will be blue).

Commercial customers enjoy options
and tailored solutions, regardless of
company size
 In-person waste audits for commercial
customers confirm the right level of
service
 Wide range of services, including waste,
recycling, and innovative sustainable
solutions
 Range of Bin sizes, from 1 to 6 yards,
with an average lifespan of more than
10 years
815
AGENDA ITEM NO. 5.

City of Clovis Proposal for Recyclable &
Organic Materials, Collection,
Processing, & Marketing

Republic Services Competition Sensitive Page 31

Bins
Republic Services uses small bins (frontload
dumpsters) constructed of durable steel
bodies and two plastic lids. Bins range in size
from 1 to 6 yards, and can be placed on
casters for easy maneuverability, if
necessary.

Constructed of a strong plastic resin, Bins are
useful for small offices and businesses. Bins
are designed to last up to 10 years, with
easily interchangeable wheels and lids.

Procedures
Republic Services uses front-load collection
vehicles to service bin commercial customers
in Clovis Customers while a 95-gallon or
smaller cart are serviced with an automatic
side-load (ASL) or rear load (REL) truck.

Front-Load Vehicles
We service commercial customers with front-
load collection vehicles with [28]-cubic yard
volume bodies because:
 The supplier is a company that has proven
to be among the strongest, safest and
lowest maintenance trucks in the industry
 Our first-hand local knowledge shows that
this truck’s size and attributes will “fit”
every neighborhood we service, including
hard-to-service accounts
Automated Side Load Vehicles
Our automated side load vehicles (ASL) are
typically dual-side-drive, with a low-entry
cab, and equipped with a remote rear camera
that:
 Allows easy ingress and egress to the curb
 Improves driver and pedestrian safety
 Reduces potential injury
 Increases productivity
 ASL’s can compact waste at idle speeds or
even while on the move and the large 5-
cubic yard hopper that greatly reduces
litter.

Our ASL vehicles feature an arm, with a
patented vertical lift design that goes from
ground-to-ground operation in 6.5 seconds,
allowing for maximum curbside pickup in less
time, while also preventing litter and spillage.

City Facilities and Special Events
Republic will utilize the same collection
methods to service all City Facilities as
specified in the RFP and draft agreement and
provide services to all requested events for
both organic and recycling services.

For the purposes of fulfilling the obligations
of the contract, Republic will employ 16 full-
time drivers and 4 substitute drivers.

Please see a full list of trucks to be used on
the next page.

Figure 27. Dumpster Placement. The correct
placement allows for safer and consistent
service.

816
AGENDA ITEM NO. 5.

City of Clovis Proposal for Recyclable &
Organic Materials, Collection,
Processing, & Marketing

Republic Services Competition Sensitive Page 32

Trucks To Be Used in City of
Clovis (Recyclable & Organic)

Figure 28. All Collection Equipment
817
AGENDA ITEM NO. 5.

City of Clovis Proposal for Recyclable &
Organic Materials, Collection,
Processing, & Marketing

Republic Services Competition Sensitive Page 33

Acceptable Recyclable Materials
Republic proposes that acceptable materials
for recyclable collection refers to the
definition provided in the draft agreement,
meaning the following items would be
acceptable in the mixed recycling bin/cart as
empty, clean, and dry and separated from
organic materials and solid waste:
newspaper (including inserts, coupons, and
store advertisements); mixed paper
(including office paper, computer paper,
magazines, junk mail, catalogs, brown
paper bags, brown paper, paperboard,
paper egg cartons, telephone books,
grocery bags, colored paper, construction
paper, envelopes, legal pad backings,
shoe boxes, gable-top beverage
containers, cereal, and other similar food
boxes yet excluding paper tissues, paper
towels, paper with plastic coating, paper
contaminated with food, wax paper, foil-
lined paper and cartons, Tyvex non-
tearing paper envelopes); chipboard;
corrugated Cardboard; glass containers
of any color (including brown, clear, and
green glass bottles and jars); aluminum
(including beverage containers and small
pieces of scrap metal); steel, tin, or bi-
metal cans; mixed plastics such as plastic
containers (no. one (1) to seven (7)),
except expanded Polystyrene (EPS);
bottles including containers made of
HDPE, LDPE, or PET; film plastic (when
clean, dry, and contained inside of a
plastic bag); dry cell household batteries
when placed on the Recycling Cart in a
sealed heavy-duty plastic bag; and, those
materials added by the Contractor from
time to time.

B. Recyclable Materials
Processing
A leader in America with 72 recycling
centers nationwide, we are committed
to investing in recycling processing
infrastructure where appropriate.

Recyclable Processing Overview
We believe we have a responsibility to our
planet with the materials we are entrusted to
handle everyday by driving increased
recycling, generating renewable energy, and
helping our customers be more resourceful.

As consumer demand for recycling services
has increased, we have met the demand by
integrating recycling components to each of
our collection service offerings. Based on an
industry trade publication, approximately
34% of municipal solid waste is recycled.

Newby Island Resource Recovery
Park
Republic is proposing Republic’s Newby
Island Recyclery at Newby Island Resource
Recovery Park as the processing facility for
the City’s recycling materials. Newby Island
Resource Recovery Park is the site of the
eleventh largest materials recovery facility
in North America. It is located near San Jose
at 1601 Dixon Landing Rd, Milpitas, CA.

Figure 29. Mixed Curbside Recycling Sorting Line
at Newby Island Resource Recovery Park

The Newby Island Recyclery is a single-
stream MRF and a mixed dry waste materials
recovery facility. The facility is operated to
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highest standards in the industry and is a
nationally acclaimed recycling facility. The
use of technology, investment in stationary
and mobile equipment and best management
practices allows the facility to maximize
material recovery and minimize residue.

Single stream recyclables are processed
through the facility with mechanical and
manual separation methods. Facility tons are
tracked through an inbound scale from other
jurisdictions.

As of November 2024, and with the
authorization of the City of Clovis, Republic is
set to begin taking the City’s recyclable
materials to Newby Island Resource Recovery
Park and is proposing to continue to take
recyclable materials to this site via the rice
road transfer facility.

This will allow for Republic to dispose of
recycling materials at our Rice Road Transfer
facility located at 10463 N Rice Rd, Fresno,
CA before consolidating materials into larger
trucks to be transferred/d to the recycling
facility. This will make for less on the road
and thus less emissions in the Clovis and
Fresno area.

Processing Cycle
Recycling trucks collecting from curbside or
commercial locations will take their loads to
the Republic’s transfer station at Rice Road,
before the materials will be consolidated and
transferred to Newby Island, where it will be
weighed in and continued to the tipping area.

Trucks will tip their loads, and the loads will
be pushed by a rubber-tire loader into
stockpiles in preparation for processing.

The mixed materials will travel to a quality
control station where contaminants and
undesirable material will be removed.

Materials will go over an old corrugated
cardboard triple deck screen that has a series
of shafts with discs that remove cardboard
from the material stream.

Remaining materials will then travel through
the old newsprint screens, which pull the
lighter newsprint material over the deck while
heavier materials (plastic, steel, glass, and
aluminum) will fall onto a debris roll screen
and larger plastic and steel dumpsters roll off
onto a conveyor. The spacing of the old
newsprint screens will allow the glass to fall
through (where glass is included in the
program) and then be conveyed to the glass
screening system. An electromagnet will pull
any metal cans out of the paper stream and
the paper stream continues for further
separation.

Method of Tracking Tonnage
All inbound and outbound materials will be
weighed in at the onsite scale and tracked
through account truck assignments.

Transaction data will be recorded in our
electronic database program. The system has
Figure 30 Committed to Sustainability.

Our state-of-the-art equipment minimizes
residual waste.

Figure 31 Industry Leading Recycling
Capabilities. Established screening processes
to maxixe material recovery.

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been customized for use by recycling
operations and allows for the recording and
reporting of inbound and outbound material
flow.

Inbound materials are recorded by weight,
truck number, date, time, material type and
City of origin. Republic Services has the
capability to provide reports detailing
diversion information for the City’s reporting
requirements. Based on current projections,
Republic anticipates approximately 8,38 tons
of recyclable materials a year from the City
of Clovis, with 6,519 from cart collection and
1,868 from bins collection.

Permits and Regulatory
Compliance
Republic Services strongly supports and
advocates sustainability as a core component
of our values. Republic Services understands
that the sustainability of the environment
depends on protecting and preserving natural
resources and educating current and future
generations on environmental compliance. In
fact, Republic Services’ sustainability
program centers on the theme of “Protecting
Today’s Environment for a Better Tomorrow.”
This message is important to the quality of
life and regional prosperity in the
communities we serve and why compliance to
federal and state law is so important to us.

Polymer Centers and Advanced
Technology
Through innovation and investment, Republic
Services is advancing circularity for plastics.

It's the first time a single U.S. company will
manage the plastics stream from curbside
collection to delivery of high-quality recycled
content for consumer packaging.

In other companies, plastic processed at the
recycling center is typically sold to a company
that will ‘downcycle” the plastics into
products like clothing, carpet, or construction
piping. Although these participants in the
industry do play an important role in
recycling plastic commodity, the end result is
typically a product that will not be recycled at
the end of its useful life. The Republic
Services Plastics Polymer Centers will
advance circular economy for the long term,
by ensuring that plastics collected at the curb
are processed to be used in consumer
packaging again. This means a water bottle
will in fact become another water bottle.

In recent years, consumer brands have set
ambitious targets to use more post-consumer
content in their packaging, but the current
supply of production grade recycled plastics
falls short of the national demand. The
Republic Services Polymer Center will meet
this increasing demand for reliable, high-
quality supply of recycled plastics, helping
consumer brands achieve their sustainability
commitments.

Rigid plastics collected from residential and
commercial customers and sorted at local
recycling facilities will be delivered to the
Polymer Center for processing, including
shredding and hot washing or sorting by
color. The facility is expected to produce
more than 100 million pounds per year of
recycled plastic products including 100%
post-consumer PET flake delivered to the
food-grade marketplace to enable bottle-to-
bottle circularity. In addition, HDPE, and PP
packaging such as detergent jugs, which
today are collected in multicolored bundles,
can be separated by plastic type and color,
allowing, for example, an orange jug to be
recycled into another orange jug.

The first Polymer Center opened in Las Vegas
in 2023, and processes plastics from
Republic's recycling facilities in the West. PET
from Newby have been transported to Las
Vegas for full circularity.

Republic anticipates opening an additional
three centers by 2025 to provide national
coverage and further drive circularity.

Republic Services is proud to lead the
industry in innovation and investments that
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promise to expand traditional recycling to
meet the sustainability needs of our
customers and the planet.

Additional Information
Newby Island Recyclery is officially owned by
the legal entity name of Browning-Ferris
Industries of California, Inc. The contact
name and number for the site is General
Manager Enrique Perez, who can be reached
at 408-858-6861. Please see the next pages
for the following: 1). Statement of whether
the facility has all the necessary permits as
required by Applicable Law & 2). Proof of
permitted capacity. As indicated in the
previous section, Republic is proposing the
same list of acceptable materials as outlined
in the draft agreement.

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Recyclable Materials - Letter
Guaranteeing Capacity

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Proof of Permitted Capacity

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Marketing
Republic Services’ Materials Marketing
Group, a regional staff positioned throughout
the country, is a team of highly experienced
professionals who provide our recycling
facilities with assistance in the identification
of material recovery opportunities and the
best markets and marketing opportunities for
those materials.

Changing Markets- Reducing
Contamination
In response to changes in Global recycling
markets since 2018 due to the China Sword
policy, Republic Services has worked
diligently to reduce contaminated
commodities throughout recycling systems in
communities across the country and in our
recycling centers.

To meet more stringent recycling standard
thresholds after the China Sword policy was
enacted, Republic Services slowed down
processing lines, increased the number of
sort-line employees, and invested millions of
dollars in highly technical, automated sorting
equipment. These MRF investments help
Republic Services meet quality limits, and
gain the highest value for commodities sold
at market possible. For the City of Clovis
materials, the local Republic Services
educational team will work directly with
customers to educate them on preventing
common mixed recycling contaminants such
as food, liquids, plastic bags, and trash.

Rice Road Transfer Station
Figure 32. City of Clovis recycling materials
collected for waste characterization at Republic’s
Rice Road transfer station
Republic Services is proud to share that our
transfer station located at 10463 N Rice Rd
has received authorization and permitting for
the volume of recyclable materials from the
City of Clovis for transportation to Newby.

Republic is also proposing use of Rice Road
Transfer Station for the transfer of the City’s
organic materials to Kochergen Farms
Composting. Organic materials will be
weighed and documented by jurisdiction so
as to provide the City with accurate tonnage
and documentation. Please see Appendix E
for permit documentation.

C. Recyclable Materials
Marketing
Newby Recyclery markets and sells its
materials in the following way:

Fiber – Sold overseas and domestically.

Metal – Collected and recycled domestically
and overseas.

Plastic - PET, HDPE, and PP from Newby will
be sent to our first-of-its-kind Las Vegas
Polymer Center.

Plastic Circularity – Polymer
Centers
With increasing desire to address the plastic
recycling challenges, Proposed Alternatives
and Value-Added Services, Republic Services
offers a unique and leading ability to enable
greater plastic circularity to our
municipalities. There is a growing gap in the
North American Supply chain for recovered
plastics to serve Consumer Packaged Goods
(CPG) manufacturers’ increasing goals as
well as state legislation mandating circularity.

This is driven by the inability for traditional
recycling centers to generate the CPG level
quality that manufacturers need, as well as
the barrier that exists for a third party to
aggregate enough volume to make such
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business economically viable. Republic
Services has a solution for this challenge.

Of the 14 million tons of North American
consumer packaging plastics that are
generated every year, 2 million tons are
recovered through modern recycling
programs and centers. Of this, 1.7 million are
“downcycled” while only 0.3 million tons
(2%) are able to achieve circularity.

Republic Services is uniquely able to close the
gap and address the growing demand in the
North American CPG plastics market. We
achieve this through our unwavering
commitment to sustainability and by applying
innovation and investment to yield a better
future for our planet.

In 2023, we opened our first Polymer Center,
located in Las Vegas, Nevada. This facility is
the first of its kind in the industry and serve
a refined hub-and-spoke model to serve our
partner municipalities from the Northwest to
Texas, including the County of Santa Clara
and the rest of California. The Polymer Center
was designed to centralize the complex and
costly operations to more accurately separate
the various grades of plastics into high-
quality commodities that meet CPG
manufacturers’ target requirements.

The first Polymer Center is intentionally
positioned in the West, where legislative
requirements for consumer packaging is
driving increased demand for recycled plastic
content. For more information, visit
RepublicServices.com/PolymerCenter:
https://youtu.be/mYpUcDkylH4

The benefits that will impact the program is a
high-quality single stream flow with very little
or zero contamination. This is contingent on
the material that is provided by the cities rate
payers. The limitations, contamination issues
and markets that will impact the program are
highly contaminated recyclable material flow
with high MSW, organic content and wet fiber
products.

D. Organic Materials
Collection
Food and Organics programs are a key
component of the circular economy,
making up a third of the material that’s
sent to landfills. Through diversion and
processing, these materials can be
returned to the community as renewable
energy or compost.

Organics collection is part of the “evolving
ton” – it’s not just trash and empty/clean/ dry
recycling. Republic has extensive experience
across the state of California assisting
municipalities with implementing organic
collection services to assist municipalities
with their diversion and sustainability goals.

As mentioned previously, after passing new
amendments to existing agreements,
Republic implemented new organic collection
services to franchised customers in the City
of Fresno and the County of Fresno. Much of
the same strategies and methods used for
the collection of recycling materials will be
used for the collection of organic materials.

You will find the list of trucks to be used, as
well as containers to be included, the
recycling collection section.

Residential Organic Collection
As specified in the RFP, under the new
agreement, Republic will provide residential
organic service to all single-family home carts
placed curbside for collection (and provide
roll-out service to residents approved by the
City). Residential carts will be serviced on the
same day as their MSW collection service
provided by the City. The City of Clovis will
continue to own all residential carts serviced
by the contractor. Republic will use separate
trucks for organic collection but will be of
similar make and model as to those used for
recycling collection. Please refer to the
previous recycling collection section for
information about automatic side-load trucks
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that will be used for the collection organic
materials.

Multi-Family & Commercial
Organic Materials Collection
Multi-family and commercial organic
materials collection services will be
strategized and implemented in the same
manner as the recycling service. Please see
the recycling collection section for details
about our proposed collection methodology,
being mindful that organic carts and
containers will be green, with a maximum
size of 2-yard bins.

E. Organic Materials
Processing
Figure 33. Kochergen Farms Composting Logo

Republic Services proposes continued
partnership with locally-based and family-
owned Kochergen Farms Composting Farms,
the current processer for Clovis’ organic
materials. Kochergen has been processing
green waste and food waste in the Central
Valley for over 20 years, significantly
predating the SB 1383 mandates. In addition,
Kochergen Farms Composting’s relationship
with Republic Services dates back to
December 2002.

With continued investments in technology,
Kochergen is well positioned to continue to
process materials from Clovis and have
demonstrated sufficient capacity to handle
projected increases of volume from organic
customers as more multi-family and
commercial organic entities are right-sized
for service as the commencement of the
contract. Republic anticipates that there will
be approximately 18,522 organic tons from
carts and 333 from bins for a total of an
estimated 27,242 organic tons collected on
an annual basis. Please see our cost proposal
for more information.

Figure 34. Kochergen Farms Composting Site
Materials will be transferred by Kochergen
Farms from Republic’s Rice Road Transfer
Station to the processing site at 33915
Avenal Cuttoff Road in Kettleman City,
California. Upon award of the contract,
Kochergen and Republic Services have
committed to enter a formal agreement. As
of November 15, 2024, Republic’s rate for
organics processing is $35.50 per ton.

Kochergen’s rates are based on operational
and regulatory compliance costs required to
provide a reliable outlet for organics and to
produce a high-quality compost product
suitable for a variety of end users.

Should the City elect to proceed with
negotiations with Republic, Kochergen is
willing to provide disclosure of litigation and
regulatory actions as well as payments of
fines, penalties, settlements, or damage
directly to the City. Please see Kochergen’s
letter for contact information.

As with its current practice, Kochergen tracks
and documents all tonnage delivered by
customer, material type, tonnage, and truck
number to all incoming loads. This, combined
with Republic’s data tracking of organic loads,
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will assist the City with their sustainability
and compliance goals.

In the following pages, Republic has provided
a letter from Kochergen Farms Composting
ensuring sufficient capacity for Clovis’ organic
tonnage. Additionally, Republic has provided
documentation of its Rice Road Transfer
Station to confirm it is permitted to receive
recyclable and organic materials for the
purposes of transferring.

Additionally, Republic is proposing that
organic materials collected abide by the
specifications of the draft agreement with
reasonable acknowledgement of
requirements of the approved processing
facility. With this noted, Republic has secured
a list from Kochergen Farms Composting
identifying current acceptable materials.

Republic is proposing a list of materials in
which compostable plastic bags would not be
acceptable in the organic materials stream at
the present time.

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Kochergen Farms - Letter of
Sufficient Capacity

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Kochergen Acceptable Materials
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F. Organic Materials
Marketing
Having a local presence in the Central Valley
for over 20 years, Kochergen has an
extensive network of end users for our
compost products and markets to local
farmers, nurseries, landscape contractors,
material brokers, and homeowners. Under
the agreement, Kochergen will continue to
anticipate and respond to fluctuations in
quantity and composition during the annual
year. Additionally, Republic will work with
City of Clovis customers and residents to
provide education to minimize landfilling and
increase the diversion rate of the City.

G. Ancillary Services
Holiday Christmas Tree
Collection
Under the current agreement, Republic
conducts annual curbside Christmas Tree
collection. Under the new contract, Republic
will provide customer service as outlined in
the draft agreement and RFP.

Holiday trees will be collected curbside for
fourteen (14) Working Days beginning
December 26 at no additional charge to the
customer. Residents may place holiday trees
in the street, at the curbside for pick-up on
regular collection days. We just ask that
residents remember to remove tree stands,
ornaments and any other non-organic
materials.

Guidelines for Holiday Tree Collection
Residents will be asked to use the following
guidelines when placing their holiday trees
out for collection:

Cut tree into small pieces (less than 3-feet in
length) and place loosely into the green
organics cart or; place in the street, at the
curbside, for pick-up on your collection day.

Used Motor Oil and Filter
Collection Program
Republic Services has developed an
environmentally responsible and efficient
process for collection of used motor oil and
used motor oil filters. On regular recycling
days, our drivers will pick up used motor oil
and used filters that are placed in approved,
sealed containers (e.g., milk carton or similar
container). Customers may place up to 2.5
gallons of used motor oil curbside per
individual Dwelling Unit per week on their
collection day at no additional charge.

During collection, our drivers will exit the
vehicle, pick up the used oil containers and
deposit them into a special holding container
on the body of the vehicle for emptying and
recycling. The used oil filters will be deposited
in a special holding container on the body of
the vehicle for emptying and recycling.

Sharps Collection Program
Republic Services is a full-service provider of
sharps Mail-Back disposal systems. We offer
this program under the current contract and
are excited for the prospect of continuing to
publicize this program in the future. We
provide a complete, safe, cost-effective, and
convenient method for disposal of medical
sharps. Customers simply visit
www.republicsharps.com for ordering
information. Customer using the Sharps
Waste Collection Program will receive one
mailing kit per calendar year at no additional
charge including postage within one (1) week
of request. Additional kits shall be provided
for a fee.

Kits include all components required for
collection, transportation and disposal
of medical sharps:
 One (1) – one and four tenths (1.4)
quart container
 Step-by-step instructions
 Pre-paid and pre-addresses return
shipping labels
 Pre-paid disposal
 Tested for safety and Approved by the
United States Postal Service for use in all
50 States
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The following items are acceptable
under Republic’s program:
 Needles and syringes
 Razor blades
 Orthodontic wires
 Scalpel blades and lancets
 Glass pipettes, slides and tubes
 Broken, contaminated glass
 Staples and wires (cardio-catheter wires)
 Disposable suture sets and biopsy
forceps
 Electrocautery tips
Battery and Cellphone Collection
Program
Republic Services will collect household
batteries and cell phones placed on top of the
recycling cart in customer provided clear zip-
lock or tie-close plastic bags. Republic
Services collection personnel will take the
bag at the point of collection.

Acceptable batteries for collection will
include:
 Batteries that bear the three (3) chasing
arrows or a comparable recycling symbol
 Nickel-cadmium batteries labeled
“nickel-cadmium” or “Ni-Cad,” with the
phrase “Battery Must Be Recycled Or
Disposed Of Properly.”
 Regulated lead-acid batteries labeled
“Pb” or with words “Lead, Return, and
“Recycle” and if the regulated batteries
are sealed, the phrase “Battery Must Be
Recycled.”
 Rechargeable consumer products
containing non-removable Ni-Cad
batteries must be labeled with the
phrase “Contains Nickel-Cadmium
Battery. Battery Must Be Recycled Or
Disposed of Properly.”
 Rechargeable consumer products
containing non-removable regulated
lead-acid batteries must be labeled with
the phase “Contains Sealed Lead
Battery, Battery Must Be Recycled.”
Through direct multi-family customer
communications, Republic Services will
make appropriate arrangements for the
placement of battery, cell phone, and CFL
recycling receptacles—Republic Services
“Bat Buckets”—that can serve the needs of
the entire MFD complex. Republic Services
will communicate with property managers to
determine the most convenient and
environmentally responsible placement of
Bat Bucket location(s) within the MFD
complex and will provide educational
information and additional Bat Buckets
within five (5) working days of property
manager’s request.

H. Optional Services
Multi-Family Kitchen Pail
Program
Republic is proposing an opt-in kitchen pail
delivery program for all multi-family units in
which Republic will both order the kitchen
pails and conduct deliveries. Republic has
experience implementing this for single-
family units and multi-family units in the
County of Fresno and for multi-family
dwellings in the City of Salinas. At this time,
Republic proposes that the timeframe for all
deliveries to be completed six months after
receiving the delivery of ordered kitchen
pails. However, if it is the preference of the
City for a quicker delivery turnaround time,
including all deliveries to be completed before
contract commencement time, Republic is
willing to discuss implementing options.

Commercial Container Cleaning
or Exchanges
Republic is proposing an opt-in program for
all commercial customers to receive one free
exchange or cleaning on an annual basis per
container. Commercial customers would
receive this service after calling into the local
office in Clovis or visiting in-person to request
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it. Commercial customers will be reminded of
their opportunities for exchanges/cleaning
via quarterly newsletter and other
educational materials that are dispersed
during route review and site visit processes.

Please see our rate proposed in the financial
forms.

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I. Implementation Plan
We have successfully implemented new
or emerging services into our 2,400
municipalities nationwide. Our team
takes pride in our ability to implement
new services without service impacts.

Our Philosophy
Your transition will take into consideration
the unique needs of the contract and Clovis.

The key to success, regardless of project
details, relies on communication plans to
include:
 We start with a plan, crafted in
collaboration with the Clovis. This plan
includes milestones, roles/responsibilities
and contact information and timeline for
execution.
 Frequent, proactive communication with
the Clovis to ensure no surprises along
the way.
 Weekly in-person meetings and phone
calls/emails as the situation requires.

Our philosophy is open communication is
best for everyone. Should a bad situation
arise, it gives everyone a chance to
prepare and respond in a timely and
calm fashion.
 Data sharing and field coordination with
your municipal sales manager as new
accounts are added.
 Monitoring of open service notes is
critical, especially when the new contract
term date nears. Republic Services will
work with Clovis to address any
outstanding concerns prior to the
implementation of new services. Our
operations teams, customer service
professionals and data partners
understand the need to keep a close eye
on open service notes.
 Timely and appropriate communication
with residents and businesses—from
events and mailings to website
information and direct communication
(phone, email, live chat, etc.).

Redundant communications through a
variety of channels is paramount to
success.
 Daily communication with the internal
team to assess project status.
 Our operations management will meet
with our supervisors and maintenance
crews daily to ensure critical-path items
are addressed.

Right-Sizing Outreach
Given the tight turnaround period requested
by the City, Republic offers the advantage of
already having a presence within the City,
Figure 35. Open Communications. Republic
Services communicates with residents and
businesses regarding services changes.

Decades of experience partnering with
municipalities to implement new
programs in the community
 90% track record of successful
extension or retention of existing
partner contracts
 95% overall customer retention
 Frequent and transparent dialogue with
the municipality
 All details and plans reviewed
 National strength, with local experts
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allowing us to be able to commence new
services on August 1, 2025. Upon awarding
of the contract, Republic will contact all
customers to conduct “right sizing” before the
beginning of the agreement.

All customers with containers provided by
Republic will also be notified of their
refurbishment or replacement of their
existing bins with the new color scheme
explained. Republic will also disperse an
educational mailer commercial and multi-
family customers, as well as sites with
insufficient levels of recycling or organics
service, informing them of state
requirements for recycling and organic
materials collection.

Additionally, Republic will conduct a mass
phone communication operation to
commercial and multi-family entities to solicit
right-sizing site-visits. Communications will
provide all recipients with a phone number to
reach a Republic team member for a phone
interview, and, if desired, a site visit to verify
the site’s recycling and organic materials
collection needs. Republic may pursue
additional in-person methods to connect with
customers and evaluate their collection
needs. Customers will also be informed of
their opportunity to apply for a waiver and
which categorizations the California SB1383
allows for service exemption.

With the objective of having every account
appropriately set up with the optimal-sized
containers and scheduled service by August
1, Republic will utilize staff members to
contact all non-compliant sites and conduct
“right-sizing.” City facilities will receive their
containers prior to the contract term start
date.

Importantly, Republic will request for weekly
check-in meetings with the City’s contract
manager to brief the City on the status of new
accounts, waiver statuses, and bins
exchange/delivered/refurbished.

At the commencement of the new term, any
commercial or multi-family units without
recycling or organic materials collection
service will either have been granted a waiver
or be non-compliant with the expressed
requirements of the City. In the case of the
latter, Republic will provide a list of all
accounts that are unwilling to increase
service levels and/or have ignored outreach
attempts. Upon direction of the City, Republic
can continue to contact said entities.

By August 1, Republic will be ready to
perform the scope of services as outlined in
the draft agreement, with all bins in the
service of the contract being refurbished as
“like new” containers.

J. Customer Service
Republic is committed to providing excellent
customer service to the City of Clovis. In
keeping with the requests of the City,
Republic Services will lease an office space
within the City of Clovis that will be staffed
by a representative of Republic Services,
operating from 8 am to 5 pm, Monday
through Friday.

Republic will hire and train a new customer
resource specialist (CRS) agent to fully
dedicated to the City of Clovis. Their job
duties will include answering incoming calls
and assisting visiting customers and
residents in-person. Our CRS agent will be
trained through our customer service system
best practices program but will answer calls
coming from Clovis residents/customers.

Local Office, Local Agent
In the case of high call volume or this
individual being out on leave, phone calls
from Clovis will be directed to the Fresno Pod
customer service line.

Two educational advisors dedicated to the
City of Clovis--the sustainability advisor and
compliance advisor—will also spend time in
the local office, though their duties will
require them to spend much of their workday
out in the field.

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Overflow Calls
We have redefined the best practices in
Customer Service coverage and user
experiences through our response to the
2020 pandemic.

Over the past 5 years, Republic Services has
redefined the way we deliver customer
service. A 2017 commitment to shift from
hundreds of distributed, nonintegrated call
centers to a national technology platform
gave us insights and experiences that
informed and shaped our thinking today.

Additionally, those prior investments in
establishing a national customer service
network and tool suite enabled us to lead the
industry in our rapid response to the
pandemic, when we shifted 1,800 agents to a
work-from-home posture in three days, and
never dropped a call.

Access to Live Agents
When the pandemic of 2020 hit, we learned
some powerful lessons regarding optimal
customer service models. For years prior, we
had invested to consolidate our agents into
three national call centers, leveraging
technology and training to offer a superior
experience to callers.

In 2020, over 1800 agents began taking calls
from home, completely seamless to the
customers who were calling. Throughout the
months-long pandemic, we found our agent
performance improved, average call metrics
improved and customer satisfaction scores
also improved. A new customer service model
had been created and proven in the
pandemic, whereby agents could take calls
from anywhere, so long as they had access to
their technology.

This is a very powerful model when looking at
attracting and hiring the best call center
talent, without the geographic limitations of
either a “local” or “consolidated” model. By
being open to a remote workforce, we found
an increase in agents interested in working
part time hours, as well as a willingness to
log in to gain a few extra hours to cover times
of higher call volume.

Optimal Call Center Hours
During a 12-month period in 2019, we
collected and tracked every call that was
made to our staffed call centers across
America. In total, more than 12.7 M calls
were received during that timeframe, when
our call centers were open Monday through
Friday 7 a.m. to 6 p.m. and Saturday 8 a.m.-
1 p.m. When analyzing the data, we learned
that less than 1.5% of daily calls were
received from 7 a.m. to 8 a.m., and less than
1% of daily calls were received after 5 p.m.
daily. We further learned that less than 2%
of the entire weekly call volume occurred on
Saturday. Through the data, the customers
were telling us that they were busy during
those times, and it was not necessary for the
call centers to be running fully staffed for
such a small percentage of the total call
volume.

This insight allowed us to define our best
practice for call center hours, which is to be
open Monday through Friday from 7:30 a.m.
to 5 p.m.

Process For Handling Calls
When a customer calls a CRS agent, a
sophisticated series of actions begin:
 Initial call-prompt questions for the
customer help determine the complexity
of the request. Simple requests are
routed for agents that can handle calls
remotely, while more complex needs can
be routed to specialized agents with
advanced skills and knowledge of the
geography and local operations if
appropriate.
 The customer’s phone number then
associates with known customer details
in our database and triggers the
integrated system to populate with a
map of the service address, level of
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service, past service requests, and City-
specific contract information. This
knowledge-based system even shows
the customer’s current weather.
 The agent confirms the customer’s name
and service address and begins to assist
the customer with their request.
 If the question requires communication
with the local operations team (such as,
missed pick-up or container exchange),
the agent can access additional systems
to run the resolution to ground.
 Often, the customer’s concern is handled
by the time they hang up the phone. For
those calls requiring operations support
the issue is scheduled for resolution in a-
timely manner.

Post-Call Analysis
Customer Satisfaction Surveys
When a call is completed, the customer is
offered the opportunity to take an optional 3-
question survey, enabling them to tell us if
they are satisfied with the service we have
provided. This immediate insight tells us
daily that we are on track, and enables us to
take corrective action quickly if ever needed.

The survey is voluntary and if customers
choose to participate, they are asked 3
simple questions.
 Question 1: On a scale of 0-10, How
likely would you be to recommend
Republic Services to a friend or
colleague? 0 meaning that you are ‘Not
at all Likely’ and 10 meaning you are
‘Extremely Likely’ to recommend
Republic Services as a recycling and
waste provider.
 Question 2: Were we able to resolve
your issue or answer your question on
this call?
– a. Press 1 if yes
– b. Press 2 if the agent could not
personally resolve your issue but told
you what to expect next.
– c. Press 3 if the agent did not resolve
your issue and did not tell you what
would happen next.
 Question 3: Once you reached an
agent, how long did your call with
Republic last? Did it take:
a. Press 1 if less time than you expected,
b. Press 2 if about as much time as you
expected, or
c. Press 3 if more time than you
expected
Our 2020 results are offered in the figure at
left, indicating NPS with a 9.2 out of 10
satisfaction; 97.8% of callers feeling we
achieved first-call resolution; and 95.1%
feeling we handled their needs in a
reasonable time.

Net Promoter Score
Our Voice of Customer program captures
feedback from more than 200,000 customers
each year. Net Promoter Score (NPS), is at
the core of our Voice of Customer program.

Most anyone can recall answering the tell-tale
Figure 364 . Immediate Customer
Feedback. Customers can answer a simple
post-call survey, offering us immediate
insight into customer satisfaction.

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NPS question, “On a scale of 1-10, how likely
are you to recommend this service to a friend
or family member?” Republic Services’ strong
NPS performance has demonstrated that our
customers appreciate our service and our
strong commitment to them.

Customer Self-Service
Modern day customer service is about
customer options and simple solutions.

Newer generations expect web-based and
mobile app-based abilities to self-serve
simple needs at any time of the day or night.

Certainly, more complex topics may still
require person-to-person interaction, but a
vast majority of customer service contacts in
this industry are topics that can be self-
served.

For this reason, Republic Services has
invested to create state-of-the-website and
mobile app.

Our customers now can us 24/7 via our
website, www.RepublicServices.com or
https://www.republicservices.com/municipal
ity/clovis-ca. They can also access resources
via our Republic Services mobile app
Our self-service options are designed to
improve overall response time, enabling
resolutions to simple customer inquiries and
needs anytime, anywhere with the least
amount of customer inconvenience as
possible.

Through our website and mobile app
customers can:
 Pay their bill
 Schedule an extra pick up
 Discover new services
 Receive weather and holiday service
updates
 Sign up for autopay and paperless billing
 Submit inquiries or complaints
 “Track My Truck” where customers can
see where a truck is currently located on
route.
 Service alerts to notify residences or
businesses of changes or delays. Alerts
such as a blocked containers will provide
a notification with a photo uploaded to
the app.
 Email Republic and receive a reply within
1 business day.

“Track My Truck” will be a service available to
multi-family and commercial bin customers.

Figure37. Track My Truck and Service Alerts – when a customer enrolls on our mobile app.

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In order for this service to be available for
Clovis single family home residents, Republic
will need a full list of addresses of all
residences from the City. Republic proposes
that prior to the commencement of the new
agreement, Republic acquire a full list from
the City so that these addresses can be
entered into our tracking systems. In doing
so, residents can sign up for non-billing
accounts online and opt-in to track-my truck.

Our Republic Services web- and
smartphone-based app enables customers
to see their accounts, make service
requests, or raise issues for resolution. This
app also enables our operations team to
offer alerts or emails
Our Republic Services web- and smartphone-
based app enables customers to see their
accounts, make service requests, or raise
issues for resolution. This app also enables
our operations team to offer alerts or emails
to customers regarding changes in service for
holidays or inclement weather. We also
employ a technology known as Call-Em-All,
which is a phone-based capability for
distributing operations updates when needed
to customers on effected routes. Residents
and business owners can opt in and out of
this communication with options for phone,
text and email for most alerts.

Digital Operations
We are leveraging technology to digitally
connect our customers, drivers, dispatchers,
supervisors and trucks via our RISE dispatch
platform and in-cab technology. We are
utilizing an agile iterative approach to the
development and multi-year roll-out of this
technology to ensure durable adoption across
our driver workforce. With the roll-out of this
technology, we are improving productivity
through more real-time routing information
and data visualization tools; increasing
Figure 38. Comprehensive Customer Service. Our customer service offering spans self-service options to person-to-person contact to offer unmatched service, 24/7 daily.

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customer connectivity and enabling
automated service verification
communications; and enhancing the
employee experience by providing better
tools and technology designed around how
our employees will interact with it.

Technological Impact
The expansion into digital operations allows
Republic Services to offer a feature set we are
proud to provide to our customers to improve
access and visibility. With the implementation
of RISE and our digital operations suite,
customers have unprecedented access to
features such as service verification and
Track My Truck. What this means for our
customers, is not only a reliable operation,
but increased confidence and verification to
ensure little to no impact to the day-to-day.

In addition to increased transparency,
customers will have access to our mobile
application, website and other resources that
allow deeper interaction of their account,

ability to request additional services and
other items such as paperless billing and
notifications.

Emerging Technology
Lastly, our innovation and technology teams
are constantly monitoring emerging
technologies and running operational pilots to
determine capabilities that may be suitable
for fielding into our live operations across the
country. Many times, emerging technologies
are unreliable, or struggle to scale to large
operations. Other technologies attract
attention based on marketing claims that
often do not play out when deployed in a
large operation for a long period of time.

For this reason, we monitor technologies and
capabilities that offer promise, and pilot them
to confirm they can be applied without impact
to your contract. Once this occurs, we
implement seamlessly into the operations,
and notify any stakeholders who can benefit
from the insertion when completed.

Figure 39. Track My truck; Customers can now view their truck proximity when enroute to their location.

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Missed Pickups, Late Setouts,
Spills, and Litter
When a missed collection is reported—
whether a miss actually occurred or not,
Republic’s operations team takes it
seriously and responds immediately as if
every incident is actual. The route
supervisor completes a root cause analysis
on each miss and addresses it with the
driver. Together they drill down on the
incident to resolve issue or the conditions
that created it. The general procedure for
addressing all customer service inquiries
and concerns is:
 If observed by a driver, driver to
immediately self-report to dispatch
and/or operations supervisor, even if it
was not the “fault” of the driver.
 Document the incident/observed
abnormal situation via photos.
 If received by Republic’s local CRS in
Clovis or an external party, process a
work order for a missed pickup, late set
out, or spills and litter resulting from
collection.
 CRS will notify dispatch with specific
information regarding the work order.

This information, also communicated to
the route supervisor, is maintained as an
open work order until the task has been
completed.
 This process is always aimed to be
completed within the same-day, but
there may be exceptions if the complaint
is received after the designated cutoff
time.
 Work orders are classified and kept in
our internal systems for data-tracking
and reporting purposes.

Containers in Need of Repair,
Replacement, or Exchange
Drivers are in charge of reporting all
containers in need of repair. For residential
carts, Republic will inform the City of the
observation. For containers provided by
Republic, once reported, either by
customer or driver, Republic a work order
is entered into our internal system and
routed to the container delivery route.

Then either a supervisor vehicle or a
container delivery vehicle will be directed
to the customer address for container
delivery. Upon delivery of the container,
the supervisor and/or container delivery
driver will note that the container has been
delivered. The work order is then closed by
the operations clerk, pending sign off by
the driver and supervisor .

Noise Complaints & Collection
Outside of the Times Authorized
in the Municipal Code
Our local CRS in Clovis will note any noise
complaint received from customers and
inform operations. Our operations supervisor
will immediately contact the driver and take
appropriate action to ensure drivers are
operating within authorized collection times.

A CRS will contact customers and report the
action taken.

Traffic and Sidewalk Obstruction
During Collection
In the event that there is a traffic and
sidewalk obstruction that prevents
collection vehicles from serving the
customer, the following steps are taken:
 The driver immediately reports the
situation to the operations supervisor
and dispatch, identifying the problem
and the affected service addresses. The
driver then proceeds safely around the
obstruction on an alternative route to
continue collection on the remainder of
the route.
 Next, the driver discerns whether or not
they believe the obstruction is temporary
and captures this information with a
photo, Operations leadership will
determine if driver should return to the
site later in the day or schedule a go-
back for the following day.
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 Republic will attempt to contact every
affected service address as well as the
City to inform them of the situation, the
method of resolution, and estimated
time of collection
Deliberate Non-Collection
If the customer sets out containers that
include excess levels of contamination (a
percentage to be determined by the City of
Clovis and Republic) or hazardous waste
materials, Republic will leave a non-collection
notice. The non-collection notice will
describe the type of violation and will warn
the customer that in the future the
container may not be collected if it
contains nonconforming materials. It will
include the date and time the notice weas
left or issued, describe the charge (if
applicable to the customer).

K. Electronic Monitoring and
Communication System
Great operations come from great
people. Republic Services’ locally based
operations team draws from extensive
training and the backing of a seasoned
corporate support team.

Operations Overview
Successful collection operations begin with a
skillful operations supervisor who knows the
business as well as your community. At
Republic, we ensure our operations
supervisors are not overloaded, nor tied to a
desk. On average, we maintain a 15:1 ratio
of routes to supervisors, which means that
items needing attention are dealt with
immediately and that the supervisor knows
your community intimately.

In addition, our supervisors are out on the
routes regularly and conduct ride-alongs with
drivers on their routes. This creates great
opportunities for driver mentoring, ensures
quality control on the route and keeps the
supervisor directly aware and familiar with
the nuances of the route and the community.

Few, if any other companies in the industry,
dedicate their operations staff to success in
this manner.

Figure 40. Our rigorous supervisor training
program yields highly skilled operations
teams.

Republic Services’ operations team is
market-leading through training,
collaboration, and hands-on experience
 The most robust operations supervisor
training in the industry
 Average of 15:1 route to dedicated
supervisors’ ratio – means prompt
response and oversight for your
community
 Proven optimized routing process
ensures efficiency, safety, and minimal
impact on City streets
Operations Training
Our operations supervisor training programs
are second to none. Every supervisor, upon
starting employment at Republic Services,
attends a rigorous 2-week boot camp training
course. Regardless of prior industry
experience, this boot camp level sets all our
supervisors on the Republic Services Way of
running operations and builds a strong peer
network with those who attend the training
together. After the initial training boot camp,
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supervisors engage in regular refresher and
new training opportunities, between two and
four times per year. This yields an operations
supervisory team that shares best practices
and constantly look for ways to improve on
the level of service in your community.

Routing Optimization
Establishing the most optimized routes for a
community has dramatic effects on the
quality of service, safety, and efficiency of the
collection operation through shorter routes,
safety in the neighborhoods, and ultimately
the wear and tear on the streets within the
municipality.

We conduct a proven route optimization
process, which involves a tight collaboration
between the local team and our corporate
route optimization team. Through several
iterations, these teams collaborate, sharing
local knowledge and details, while running
our optimization processes to yield the best
routes possible for Clovis. As an example of
this process, we evaluate planned routes to
ensure that trucks are not conducting
collection on streets during times that are
known for congestion or traffic.

Communication with the
Community
In addition to the regular collaboration
between the routing teams, our operations
team can communicate with the residents
and commercial customers easily using
several forms of technology. Our Republic
Services web and smartphone-based app
enables customers to see their accounts,
make service requests, or raise issues for
resolution. This app also enables our
operations team to offer alerts or emails to
customers regarding changes in service for
holidays or inclement weather. We also can
employ a technology known as Call-Em-All,
which is a phone-based capability for
distributing operations updates when
needed to customers on effected routes.

Digital Operations
Republic Services utilizes the RISE platform
which was built for Republic Service
employees by Republic Service
employees. Republic Services of Fresno
has used this technology for
approximately four years. The RISE
platform consists of three components:
 RISE Portal
 RISE Map
 RISE Tablet

The heart of the platform is the RISE Portal
and the RISE Map. The portal and map
feature an intuitive structure that allows
users to easily assign routes, view maps,
and quickly identify assets and facilities. The
RISE map quickly allows new or substitute
drivers to visually understand the assigned
work through the visual representation of
the proximity between customers and
disposal sites. This benefit will help
eliminate unproductive time and total miles
traveled, limiting impacts on the City roads
and emissions.

The last piece of the RISE platform is the
RISE tablet that we employ in most
vehicles. The RISE tablets provide our
drivers with an electronic route sheet with
turn by turn directions to ensure the most
efficient route. The navigation software will
use real time traffic condition to avoid
delays and will incorporate safety
mechanism that records the height, weight,
and length of the truck to ensure overpass
and bridges can support our vehicles.

Our state-of-the-art RISE route
management system will allow Republic
Services to conduct collections in a highly
efficient manner, this will translate to fewer
miles driven on the City street and fewer
emissions.

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pdvConnect
A highly stable and reliable method for
managing our fleet operations is through the
use of the pdvConnect system, which we
have used in Clovis for approximately four
years. Our drivers are equipped with work
communication devices that have the
pdvConnect software application. The Sonim
XP5 offers the ruggedization and
environmental specifications that our
industry operations demand, yielding
handsets that we can rely on. The operations
dispatch team then utilizes the pdvConnect
desktop application to monitor and
communicate with the drivers out on
routes throughout the day.

Reporting
Daily routes, vehicle route histories, and
captured images are located through the
pdvConnect dashboards, to offer increased
visibility on the collection operation. We
utilize this information internally to assess
and optimize our operations, as well as to
communicate summary reporting to the City
where appropriate.

InfoPro
Republic’s InfoPro software remains one of
the tools used for customer management as
a customer database. Billing information,
service location, container specification, and
rate information are the primary components
of this module. Accounting controls as well as
collection event information are displayed. A
direct link to accounts receivable is available.

Sales management information including
territory, representative, contract
information, SIC, and key contacts is stored
in the service location section for commercial
and some multi-family accounts. This system
has been used in various forms for
approximately twenty-five years.

The container’s routing, processing/disposal,
and billing schedule is defined. The rate logic
allows for multiple rate variations to be
applied to the single container group such as:
monthly rates, lift rates, volume rates,
excess weight disposal, minimum lifts,
multiple additional rates, and supplemental
service rates. Historical rate information is
also retained. Each service location (site)
within the customer account has a unique
contract number, each service location can
have multiple container types such as a bin
for recycling or a bin for organics. Line of
business is designated at the container level.

Customer Service & Technology
Recognizing the importance technology plays
in measuring and improving performance and
customer satisfaction. For the City of Clovis,
Republic’s local customer resource specialist
and any overflow agents will utilize
Salesforce when fielding customer calls and
have.

The Salesforce interface displays all info
relevant to a specific customer, jurisdiction
and contract. Salesforce connects to our
Compass Knowledge Management Tool
(KMT) system which is updated on an
ongoing basis and is used for daily operating
status updates to ensure CRSs have the most
up to date information.

InfoPro and Salesforce are connected to one
another and all information on Salesforce is
fed back into InfoPro our customer
management system. Dispatch monitors all
work orders requiring driver action. Upon
receipt of a work order requiring same-day
completion, a special alert is generated, and
the appropriate driver is instructed as to what
is needed to complete the order.

Local Customer Service Office
Our customer resource specialist dedicated to
the City of Clovis will be located within an
office in the city. In instances of overflow calls
or when the specialist is out of office for time
off, calls will be transferred to the “Fresno
Pod,” a group of customer service agents who
work remotely in the Fresno area but
understand the geography and service needs
of residents and customers in the area. These
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agents are also trained with our company’s
best standard practices.

Local Residential Calls
At this time, Republic does not have the
capability for the City to view live access of
trucks on route through RISE. Upon request,
we can provide screenshots. As it is the City’s
preference to view this to aid in the response
to resident calls, our resource specialist will
be dedicated to the City of Clovis and can put
in live case requests for go-backs after
communicating with customers. Our dispatch
and operations team are also happy to input
go-back requests or courtesy services at the
behest of the city, according to the
requirements of the agreement.

Customer Service Standards
For a description of how Republic will respond
to incidents such as missed-picks; spills and
litter resulting from collection; collection
schedule changes; broken or missing
containers; improperly prepared set-outs;
noise complaints; traffic and sidewalk
obstruction; and safety collection during
operations, please see our section for
“Customer Service” as item “J.”
Typical Call Sequence
When a customer or resident calls Republic,
a sophisticated series of actions begin:
 Initial questions for the customer help
determine the complexity of the request.

Simple requests are routed for virtual
agents that can handle calls. More
complex needs may be routed to more
seasoned agents with knowledge of the
geography and operations if appropriate.
 The customer’s phone number then
associates with known customer
details in our database and triggers
the integrated system to populate
with a map of your service address,
level of service, past service requests,
and your city-specific contract
information. This knowledge-based
system even shows the customer’s
current weather.
 The agent confirms the customer’s name
and service address and begins to assist
the customer with the reason for their
call.
 If the question requires communication
with the local operations team (such as
missed pickup or container exchange),
the agent can instantly connect with the
local operations team through our
national network.
 Often, the customer’s concern is handled
by the time s/he hangs up the phone.

For those issues requiring operations
support the issue will be addressed in
the most-timely manner.

Current Call Metrics
Republic strives for best practice call
standards every day and we closely track
our performance metrics to find areas for
improvement. Currently, we monitor the
following top three metrics as indications
that we are providing our customers with a
superior customer service experience:
 ASA: Average Speed to Answer
(Measured from once the customer
calls, selects the reason for calling, and
then begins speaking to an agent)
 AHT: Average Handle Time (Measured by
duration of time agent spends on a call
with a customer, including any wrap up
time needed after the call to document
the customer’s request or issue)
 ABN%: Abandonment Rate (How many
customers hang up before an agent picks
up)
 Service Level: The % of calls answered
within our ASA goal by.
 Calls Handled: Number of calls handled
(including customer callbacks).
 Calls Offered: Number of calls offered.

We monitor our calls throughout the day and
use our experience to refine our models and
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ensure we are optimized for the uncertainties
that may arise from weather events or other
local events. Our specific ASA is seasonal and
specific to an area based on general trends
and exemplary customer service objectives.

Please see Appendix D for a report that shows
our metrics for 2024 through October 2024
for the Fresno Pod & Salinas Pod
(Jurisdictions: City of Fresno, County of
Fresno, City of Clovis, City of Salinas).

Daily logs of all complaints and inquiries are
retained. Republic Services will maintain and
retain customer service center records which,
at a minimum, include the following customer
service center statistics:
 Number of calls received and answered
on a daily and monthly basis.
 Number of abandoned (dropped) calls on
a daily and monthly basis.
 Average abandoned time (i.e., hold time
before abandoning call).
 Percentage of calls answered by a
person within twenty-five seconds on a
daily and monthly basis.

Reporting Requirements
Republic would consider it an honor to
elevate its partnership with the City and
provide it with the necessary documentation
to support the city with its state compliance,
customer service, and sustainability goals.

Our capability has been outlined by the
sections above. Any exceptions or requests
for discussion to such requirements are
redlined in the draft agreement.

L. Environmental Issues
Excluded Waste Management
To assist with the identification of excluded
waste, Republic trucks are equipped with
hopper cameras that utilize artificial
intelligence to identify excluded waste.

Drivers are trained to watch their cameras
and call the supervisor right away if
identified. After the supervisor visits the site
to verify, Republic is to notify the City
regarding what they observed and which
resident and/or customer it was. All Republic
employees are required to observe fifteen
training videos and at the
Litter Prevention/Abatement
Plan
Republic Services recognizes that external
elements, like wind, can cause challenges
when servicing containers, resulting in the
occasional litter issue. That’s why we have
developed protocol to hold drivers
accountable for litter that may result when
performing collection.
 Using the Right Tools
Our best line of defense to prevent litter is
using the right tools. Automated Side-Load
(ASL) vehicles are equipped with efficient
hydraulic systems that allow for compaction
at idle speeds or even while on the move and
a large 5-cubic yard hopper that greatly
reduces the chance of litter and spillage. All
collection vehicles will also be equipped with
a remote camera that allows the driver’s full
visual access to the field of operation.

The ASL features a patented arm, which has
an unmatched level of precision. The arm’s
design feature prevents spillage, which
saves driver time while also protecting the
environment. The arm’s design also
minimizes truck rocking. Most automated
truck manufacturers have automated arms
that begin picking up the container
immediately, which can mean the arm is
extended nearly seven feet while
supporting

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Figure 41. Preventing litter before it
happens. Automated side-load trucks
are designed to eliminate spillage.

the weight of the container, causing the truck
to rock while the contents are being dumped.

With our trucks, the arm is retracted for
lifting, so the weight is over the suspension
of the vehicle. This keeps the truck from
rocking, which can greatly reduce driver
fatigue, injury, and spillage.

Front End Load (FEL) vehicles, providing
services most typically to commercial and
multi-family customers, have the added
benefit of an even greater line of sight while
performing bin service. Not only are drivers
able to see material continuously during
service, but FEL vehicles are also equipped
with a remote camera that allows the driver
to watch material fall into the hopper.
 Preventative Maintenance
To prevent spillage during collection, our
trucks are also kept on a preventative
maintenance plan. Proactive maintenance is
also performed prior to summer and truck
hoses are thoroughly examined where there
might be potential cracks due to heat.
 Keeping Our Community Tidy
For spills and litter occurs due to collection,
our philosophy is simple: if we spill it, we
clean it. Before leaving a service area, our
drivers check for any spillage that may have
occurred during collection and will clean up if
any litter is found. Each collection truck is
also equipped with a broom, dustpan, and
trash grabber to capture and collect even the
smallest items.

To keep our drivers engaged, our drivers
undergo routine trainings about the
importance of observation. Any litter
observed, either before collection or after, is
to be documented. All staff at Republic
receive litter and spillage preventive training.

Republic recognizes that litter prevention can
be difficult during times of extreme weather
or windy conditions. During this time, our
drivers are trained to take extra precaution
to observe conditions on the ground. Republic
is ready and willing to discuss options for a
joint gameplan regarding observed litter on
the ground due in no part to collection failure.

Additionally, Republic will employ a
compliance advisor, whose major daily duty
will be to perform route reviews and assist
with education. This individual may be helpful
in remedying education.

For fluid spillage or other significant fluid
leakage, Republic drivers are equipped with
spill kits containing kitty litter/absorbent and
are trained to abide by the following:

Initial Response
 Assess the Situation:
 Determine the size, type, and location of
the spill.
 Identify potential hazards (e.g.,
flammability, toxicity).
 Notify Dispatch or Supervisor on duty.

Safety Precautions:
 Wear appropriate personal protective
equipment (PPE), including gloves,
goggles, and protective clothing.

Contain the Spill:
 Use booms, dikes, and absorbent
materials to prevent the spread of oil.
 Seal off drains and waterways to protect
them from contamination.

Cleanup Procedures
 Absorbent Materials:

Apply absorbent pads, pillows, or granules
to soak up the oi.
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 Allow sufficient time for the absorbents
to work before collection.

Manual Cleanup:
 Use shovels, rakes, or other tools to
remove contaminated soil or debris.
 Collect waste in labeled containers for
proper disposal.

Third Party Cleanup:
 Secure the area of the spill.
 Examine the area of the map given
where the spill occurred.
 Saturate the floor with degreaser.
 Pressure wash the area of the spill.
 Use extraction hose to get all degreaser,
water, and any extra oil off the ground.

Reporting and Documentation
 Incident Report:
 Document the spill details, including the
time, date, location, and cause.
 Record the type and amount of oil spilled
and the affected area.
 Cleanup Activities:
 Keep detailed records of the cleanup
methods used and the duration of the
response.
 Note the types and amounts of materials
recovered and disposed of.
 Post-Cleanup Inspection:
 Conduct a final inspection to ensure all
oil and contaminated materials have
been removed.
 Verify that the area is safe for normal
activities to resume.

Training and Preparedness
 Training:
 Provide regular training to personnel on
oil spill response and cleanup
procedures.
 Conduct drills to ensure readiness and
effectiveness of response plans.
 Preparedness:
 Maintain an inventory of spill response
equipment and materials.
 Regularly inspect and restock supplies
as needed.

Reporting and Documentation
 Republic to notify the city as soon as
made aware of the spill.
 Republic to notify the city of the status
of the spill and provide pictures.
 Republic to notify the city of status of
third-party vendor cleanup.
 Provide photos of stage of clean-up.

M. Public Education and
Outreach Plan
Overview
Republic Services is committed to working in
partnership with Clovis to develop and
disseminate effective, targeted public
education and promotional materials on a
regular basis to all customers as part of a
larger effort to achieve the City’s diversion
goals.

Republic Services brings a proactive,
integrated approach to its customer
communications and will use a variety of
methods, such as direct mail, posters, media
relations, special events, reply and opt-in
emails, website and other methods as
appropriate, to convey service and recycling
messages to reach various audiences. We
have extensive experience designing and
implementing customized education and
outreach programs for residential, multi-
family and commercial customers that
effectively promote recycling and increase
diversion.

The goal of Republic Services Public
Education and Outreach Program in Clovis is
to increase recycling participation by
engaging community groups and business
associations and by directly educating
residents and businesses about the key
elements of the program, including relevant
program changes, and highlighting customer
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service, cost, environmental benefits and
State recycling requirements such as AB 341
and SB 1383.

To accomplish educational objectives,
Republic Services will employ a full-time
sustainability advisor who will dedicate their
duties to the City of Clovis, with particular
focus on outreach to residential, multi-family
and commercial customers. Additionally, our
compliance advisor, whose major duty will
involve conducting route reviews via lid
flipping and documentation, will assist with
educational activities by tagging bins/carts,
and assisting with outreach efforts.

We develop and maintain a library of
public education programs and
materials that our partners can
leverage in their communities
 Instant access to information via
website and My ResourceTM app
 Facility tours
 Presentations to schools and community
groups
The implementation of all programs will be
done in a manner that is consistent with the
City’s goals for state compliance and solid
waste management.

Elements of our messaging strategy include:
 Terminology – It is important to use
words that the public understands and
avoid industry jargon. Prior to
developing outreach materials, Republic
Services will meet with Clovis staff to
decide on preferred terminology.
 Limited Text – Writing clearly will
enhance key message comprehension
and retention. Avoiding use of excessive
text, using simpler words, and
eliminating redundancy are key to
Republic Services plan for effective
collateral development.
 Use of Graphics – Messaging has moved
from long “Yes, No” lists, to full-color
photos and catchy graphics, especially in
items designed to appeal to children. The
use of blue to indicate recyclables and
green for organics is becoming more
widely accepted.
 Easy-to-read – Nearly every focus group
review of outreach and marketing
collateral reminds us that the usage of
simple font in an appropriate text size is
critical to the production of easy-to-read
documents.

Republic Services will identify, educate and
monitor all customers required to be in
compliance with but not limited to AB 939,
AB 1826, AB 341, and SB 1383 as well as
implement a plan that supports and
educates State requirements to the
customers.

Website Overview
Republic’s local website is designed to be a
one-stop resource for news, information, and
education on collection, recycling, transfer,
and disposal services, providing in-depth
information on residential and commercial
programs including service rates,
downloadable outreach information and
environmental initiatives:
 https://www.republicservices.com/munic
ipality/clovis-ca
The current website will be updated to include
even more tips and resources for maximizing
curbside recycling, information for
commercial customers to boost diversion
rates, and specifics on how to responsibly
dispose of e-waste, hazardous household
materials, and other environmentally harmful
materials. Republic Services website already
enables customers to view their collection
schedule by simply typing in the service
address, securely paying their bill online, and
identifying who to contact at Republic
Services with service requests questions. The
website will also include a Kids’ Place section
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featuring activities designed for children to
learn more about the environment and
recycling using puzzles, games, and word
searches.

Educational Tagging
Corrective Action Notices or “oops tags” are
notices left by drivers, a compliance advisor,
or other Republic staff. These tags indicate
set-out problems and are tailored to
residential and commercial generator types.

These can be used as a courtesy notice, a
notice of non-collection, or a notice of
contamination processing fee.

When used as a courtesy notice, the
materials in question are still collected, but
customers are informed of the improper
element of their set-out and advised of what
to do to ensure a proper set-out for next
collection. This can refer to contaminated
loads, dangerous placement, overloaded
containers, etc.

When used as a non-collection notice, the
materials from the container in question are
not collected, and the customer is educated
regarding the issue with the container. The
problem must be corrected prior to the
following week’s service.

To assist with incentivizing the City’s
diversion goal of a minimum of 75%,
Republic is proposing a contamination fee of
$47.25 for a bin account that has received a
third corrective action notice/”oops tag.”
Difficult To Handle Material
Republic Services strategy for educating
customers on the proper disposal of
Household Hazardous Waste (HHW), Sharps
Waste, and other difficult-to-handle materials
involves communicating information through
various outreach activities. By utilizing our
website, targeted mailings, recycle guides,
quarterly newsletters, and engaging
workshops or presentations, our
Sustainability Advisor can effectively ensure
everyone has access to the necessary
information for proper waste disposal.

Public Outreach Collateral
Material
As one of its highest priorities, Republic
will work with City staff to ensure unified
messaging and to expediently adapt all
Republic outreach for Clovis generators.

Our materials will individually address
each generator type (single-family, multi-
family, commercial) and through friendly,
straightforward messaging and graphics,
inform customers about Republic’s
service offerings and concise participation
instructions.

Initial Outreach
Republic will commence outreach with all
customers prior to the start date of the new
agreement. Commercial outreach takes
additional time so that accounts can be
properly assessed. Initial commercial
customer assessments serve two purposes:
1) it helps Republic to confirm the accuracy
of its customer database and container
needs; and 2) Republic can begin to promote
waste diversion to meet regulations and
increase diversion from the outset.

As outlined in our “Right-Sizing Outreach”
section, Republic will begin its aggressive
outreach campaign after awarding of the
contract. Existing commercial and multi-
family dwelling customers will receive an
educational mailer regarding compliance
requirements and will be notified that their
bins or carts will be refurbished or replaced.

Republic will also disperse an educational
mailer commercial and multi-family
customers, as well as sites with insufficient
levels of recycling or organics service,
informing them of state requirements for
recycling and organic materials collection.

City of Clovis Proposal for Recyclable &
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interview, and, if desired, a site visit to verify
the site’s recycling and organic materials
collection needs. Republic may pursue
additional in-person methods to connect with
customers and evaluate their collection
needs. Customers will also be informed of
their opportunity to apply for a waiver and
which categorizations the California SB1383
allows for service exemption.

Education and Outreach
Activities
Once the contract agreement term begins,
Republic will begin a new educational
outreach schedule. Throughout the contract,
we will distribute through a variety of channels,
timely and appropriate communication to
residents and businesses. Some of these will
include, but are not limited to:

These programs include but are not limited
to:

All Sectors:
 Newspaper Advertisements
 Public Service Announcements
 Press Releases
 Truck-side Advertising
Single-Family & Townhouse:
 New Programs Mailing
 Recycle Guide
 Neighborhood group & HOA Visits
 Quarterly Bill Insert
 Corrective Action Notices
 Seasonal Program Notifications
 Website
 Mandatory Recycling and Organics
Outreach Activities
Multi-Family
 New Programs Mailing
 Recycle Guide
 Technical Assistance: Diversion
Opportunity Assessments
 Workshops
 “How-to” Guide: Electronic, Universal
and Excluded Waste
 Christmas Tree Collection Notification
 Website
 Mandatory Recycling and Organics
Outreach Activities
 Educational Materials for
Employees/Tenants
Commercial
 New Programs Mailing
 Recycling Guide
 “How-to” Flyer: Recyclable Materials
 “How-to” Flyer: Organic Materials
 Technical Assistance: Diversion
Opportunity Waste Assessments
 Recycling and Organics Posters
 Quarterly Bill Inserts
 Program Announcements
 Corrective Action Notices
 Mandatory Recycling and Organics
Outreach Activities
 Educational Materials for
Employees/Tenants
 Commercial Edible Food Generator
Education
Please see our schedule to view a more robust
description of educational strategies from
Republic.

Presentations
Republic is excited to provide educational
presentations to residents, members of the
community, schools, multi-family dwellings,
homeowners associations, and other
entities. These are engaging opportunities to
connect with members of the public and
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assist the city with meeting its diversion
goals.

Public Service Announcements
(PSAs), Advertising (Local
Media)
To educate the community about diversion
initiatives and upcoming events, Republic
Services will create advertisements and/or
announcements to be provided to local media
and other news outlets.

Outreach to Schools
When creating our response, Republic
believed that Clovis Unified and institutions of
education were franchised to a different
contractor. However, if it is the desire of the
City for Republic to engage with schools and
provide education regarding diversion,
Republic has extensive experience
developing educational programs. We have
previously done educational presentations
and outreach for youth in private schools and
would be happy to increase this under a new
agreement.

Scholarship Opportunities
As a gesture of our commitment to the
community and students of the City of
Clovis, Republic is proposing two
scholarships for graduating senior students
who reside in the City of Clovis. We are
committing $5,000 annually (one awardee
for $3,000 and the other awardee $2,000 or
to be evenly split or another configuration).

In the first year, we propose this as an
essay scholarship contest regarding
recycling and organics, with the essay
question and/or description to be proposed
by Republic and approved by the City.

However, as it is proposed to be a benefit
primarily to the students of Clovis, Republic
is willing to restructure and alter the
determining factors of how the scholarship
contest is carried out. Republic will be
responsible for selecting the winning
candidates.

Community Presence
Republic Services is known as a leader in
Clovis, not only because of our dedication to
excellence in service, but because we are a
proud community partner. We participate in
numerous community events on an annual
basis and under the new agreement, we will
build on this presence.

Under the new agreement, Republic will
build on existing outreach efforts by
partnering with Clovis to develop and launch
a sustainability-themed outreach schedule
for public events.

The program will involve creating a family of
“green” recycling-specific educational hand-
outs, and a common, customizable booth
design that could be used at local street
fairs, art festivals and concerts to highlight
local environmental initiatives. Republic
Services is more than willing to work with
Clovis staff on publicity to increase
awareness and foot traffic.

Republic Services will not only continue to
provide service and assistance to community
events, but we will also work with event
planners to bring additional value. This
would include upfront planning for logistics
detail, such as placement of containers,
providing a full contingent of containers at
each collection point with clear messaging to
encourage recycling participation, clean up
services, sponsorships, and educational
materials.

We see this as an opportunity to engage
with the community to become even
stronger and more vibrant. Clovis can count
on Republic Services to be a true corporate
citizen and community partner in greening
the Clovis service area and educating
residents and businesses every step of the
way.

Republic Services is committed to
community service wherever we operate.

Our current Community activities and
partnerships in Clovis include (partial list):
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 Clovis Chamber of Commerce
 Big Hat Days
 Clovis Fest
 Clovis Leadership Summit
 Monthly Mixers
 Rotary Club of Clovis
 Crab Feed
 Kiwanis of Clovis
 Children’s Electric Christmas Parade
 Mayors Breakfast
Additionally, Republic Services will
participate in other Clovis special events
(such as booths, displays, sponsorship,
parade floats), farmers’ markets, and other
events as specified in the franchise
agreement upon request.

Subcontractors
Republic Services will not utilize
subcontractors to fulfill educational outreach
terms of the agreement and will have RS
staff employed to fulfill these requirements.

Educational Staff
Republic Services will utilize the one (1) full
time sustainability advisor who will be
dedicated to the Clovis contract (fulltime,
average of 40 plus hours per week), with
particular focus on education, events, and
outreach. In addition, one (1) full time
compliance advisor will be staffed to
complete route reviews and reporting per SB
1383 requirements. The Compliance Advisor
Public Education Proposed Plan
Summary
It is the intention of Republic to work closely
with the City of Clovis to establish a preferred
schedule and public education plan that truly
fits the expectations of the city and aligns
with its goals. However, for the purpose of
abiding by the requirements of the RFP, we
have provided a tentative approach to
outreach and education. It is important to
note that we have put forth a broad and
diverse array of community outreach
programs for all segments of the customer
base and stakeholders. This has been done to
provide the City of Clovis with some ideas on
the programs that can be implemented if they
desire. We are cognizant of the assets under
the City’s management and want to assure
City staff that all of these programs will be
done at a pace and timing that is appropriate
to have them work in conjunction with the
City’s goals and objectives.

Republic Services views all of these programs
as complementary and additive to what the
City is trying to achieve overall with their
solid waste management programs. We
believe that the goal of increased diversion
and long-range viability of City operated
assets and operations can be achieved
through mutual cooperation.

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Figure 42. Education & Outreach Plan Table Example

Item Residential MF & Comm Frequency
Educational Mailer to All
Accounts Receiving Container
Exchange/Refurbishment
• •
One-time, direct mail prior to
commencement of new service
City Wide Quarterly
Newsletters • •
Quarterly -include information about
diversion. To be sent as an insert in
all bills.

Republic Website for Clovis • • 24/7 – “How-To” information educational links
Information “How To” Videos • •
Ongoing – videos educating on
correct disposal options. Examples
cancan be found on
recyclingsimplified.com
(PSAs), Advertising (Local
Media) • •
Suggested advertising on local radio.

Ongoing ads to be switched out
depending on City priorities.

Corrective Action Tag Notice • •
As needed – Driver to directly
communicate with customer of any
contamination
Educational Presentations • •
Through sustainability advisor
outreach & upon city’s request
– Will host community events
to emphasize and educate
residents and businesses on
new mandates & compliance
Education Booths • •
As needed – at City events to
promote & distribute proper
handling of recyclable materials
Large Venue Events

•
As needed – Sustainability advisor
will provide assistance to provide
input on recycling and organic
container placement.

Print Materials • • Upon request – Posters, stickers,
brochures for customer education
Multimedia Resources • • Ongoing – Recycling Simplified links for multimedia outreach
Meetings with Property
Managers & HOA’s

•
As needed – Meeting to assess
services needed and implement new
programs
Route Reviews & Tagging
Findings

•
Compliance advisor to perform
route reviews + tagging +
documenting findings as well as
assisting with other educational
efforts for the City.

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N. Other Required Plans
SB1383 implementation and
Monitoring Plan
Please see our previous sections in our
technical proposal to review how we intend to
assist the City with its objectives related to
the requirements of SB1383. Under the new
contract term, the City will have a committed
partner with Republic Services in achieving
its compliance goals. In addition to providing
collection service to recycling and organics,
Republic will conduct outreach to residents to
ensure that they are right-sized for compliant
service levels and understand proper disposal
for different items. Republic will also provide
requested data for the City’s reports and
keep detailed documentation of its services.

Some of our other proposed efforts include:
 Route Reviews
Republic will hire a compliance advisor to
conduct route reviews for recycling and
organics. Our compliance advisor will review
routes by “lid flipping” in which our advisor
will conduct randomized audits by containers
on route, observe the materials inside of the
container, document their findings (especially
for contamination or overage), and further
note their visits in our internal system. This
data will be used to submit to the city for
reporting purposes and help the city
understand the nature of contamination in
their containers (on single-family, multi-
family, and commercial routes).
 Assist with Waiver Process
In keeping with SB1393 requirements, our
sustainability advisor will assist with the
waiver process in the manner in which the
City would like. We are willing to be helpful in
a manner that would be acceptable to the
City. If it is the expectation of the City,
Republic can provide an email address that
residents and customers who are interested
in applying for a waiver can submit their
request to. Our sustainability advisor can
then perform their own site visit and
document their observations and send it to
the City with the attached waiver request.

Republic is also happy to have our
sustainability advisor simply offer education
about waivers but have no involvement with
the process.
 Updated Educational Materials for
SB1383
Republic will update its educational materials
and website to include SB1383 information
(please see Appendix A for examples). Such
educational materials continue to be updated
with ongoing developments. All online
versions can be translated into Spanish and
Hmong with up to 5 languages.

Litter Prevention/Abatement
Plan
Please see our description in the Section L for
“Environmental Issues.” If the City is
interested in Republic proposing hiring a
monitor responsible for checking for litter and
cleaning materials, Republic is willing to
submit a rate for this for quote discussion.

Skilled Driver Recruiting,
Training, and Retention Plan
Republic Services offers a superior
partnership for the City of Clovis by
attracting, training and retaining the top
talent in our industry.

Attracting Top Talent
Delivering differentiated service in our
complex industry requires attracting, training
and retaining the best talent in the Central
Valley. We accomplish this by identifying
employees with relevant experience and
skills, and then training them on the unique
complexities of the industry, while instilling
the Republic Way of delivering customer zeal
every day. The result is a highly engaged
fleet of drivers, who participate in twice
annual engagement surveys to tell leadership
how they feel about the company, and their
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personal role in delivering success to our
customers.

Creating Top Talent
Once hired, it is imperative to train our
drivers on the nuances and complexities that
make the environmental services industry so
interesting. We run a series of intentional
programs to help train and certify our
employees to comply with industry, local laws
and the Republic Way of running our
operations. Our programs are even capable
of creating a long-term career for an
employee who lacks the training and
certifications on their initial day of hire. For
those interested in learning and mastering a
trade such as Commercial Driver License
(CDL) driving, we will train and mentor them
every step of the way.

Driver Training Program
There continues to be a growing national
shortage of CDL drivers as the rate of retiring
CDL drivers exiting our industry after a
successful career is greater than the rate of
new CDL drivers entering. To address this
national challenge, Republic Services is
working to hire driver candidates, and work
with them to train and ultimately earn their
CDL certification. By working with our
employees to train, certify and establish a
successful career as a CDL driver, we plan to
maintain our position as a company with one
of the longest tenured driver teams in the
industry.

Retaining Top Talent
In addition to our tenured drivers in Clovis,
our newer drivers tend to stay with Republic
Services not only for the work, but for the
culture we promote within our company. We
value our employees and their safety, making
sure to avoid extended working hours as well
as participating in weekly safety meetings.

Our employees also enjoy celebrating wins
within our company, such as being
recognized as the safest business unit within
our area. In Clovis, our drivers commit to
their duties, working on holidays, but still
making time for their families. We support
our drivers in any way we can, to ensure that
they have successful and long careers with
Republic Services.

We create a positive company culture by
expressing our gratitude to our employees
through various celebratory events.

Throughout the year, we recognize significant
occasions such as Black History Month,
International Women’s Day, Pride Month,
Mexican Heritage Month, Driver Appreciation
Day, or frequent “just because” lunches.

Every year, we host a “Road-eo” competition
where our drivers have the opportunity to
compete in safety challenge courses to show
off their skills. The competition is
accompanied by a celebration with free food,
entertainment, prizes, and festivities for all
Republic employees and their families.

Figure 43. Events & free lunches for Republic
employees
Figure 44. Republic employees at our
annual Road-eo event & competition
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Employee Engagement
Employee Engagement is defined as the
extent to which employees feel passionate
about their jobs, are committed to the
organization, and put discretionary effort into
their work. Not only can levels of engagement
be observed and measured, but they can also
be influenced through promoting a deepening
sense of belonging, meaning, and value to
the work.

Twice each year, Republic Services runs an
Employee Engagement Survey across all of
our 39,000 employees. We currently enjoy a
99% participation rate and continue to strive
to achieve 100%. The responses provide us
with guidance to help shape our benefits,
processes, and working environment to
continue to foster a great place to work. We
also use this information to create action
plans focusing on specific improvements that
teams can focus on to enable a positive and
productive work environment.

Our facility is designed to include a fully
equipped kitchen and a lounge area featuring
a foosball table and a Pac-Man game, along
with freezers stocked with a variety of
treats. The lounge area was added in
response to survey feedback from
employees.

Local Purchasing Preference
Republic will endeavor to purchase materials
from local businesses within Fresno County
during the term of the contract whenever
possible including but not limited to office
supplies, printing and mailing of educational
materials, vehicle equipment and
maintenance (tires, oil, etc.).

O. Subcontracting
Republic Services will be subcontracting
Kochergen Farms Compositing as the
disposal processing site and Bradley Tanks,
Inc. for hauling of processing materials to
Newby Island Recyclery.

P. Billing
Republic Services understands the City will
continue to bill residential customers (single
and multi-family) for all collection services as
well as commercial solid waste services.

Republic will continue to bill commercial
customers for recycle materials services,
organic materials services, and ancillary
services. We are committed to bringing our
Figure 45. Republic employees in
kitchen/driver area at Fresno
Headquarters
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national strength to continue a smooth
process. More than 2.4 million Republic
customers are billed nationwide on a monthly
basis, ranging from residential, multi-family
and commercial billing. Our bills are easy to
understand, detailing service levels and
corresponding charges, and contain self-
addressed envelopes for payment.

To make bill paying convenient and easy for
customers, Republic Services offers online
bill pay service which allows customers to
make one-time payments with either a
credit card or electronic debit to a checking
account. In the interest of conserving
paper, customers who select this option will
have the ability to have paperless bills,
billing inserts, newsletters, and program
announcements sent to an email account.

As described in Web and App-based Options,
we also offer My ResourceTM for convenient
invoice viewing and payments. The billing
department also supports/accepts electronic
funds transfers, automated recurring check
or credit card payments, payments by mail,
and credit card payments by phone.

Each month, reports are viewed by the billing
staff to review stop service accounts as well
as reports that show start service. These
service changes could be due to past due
balances, business closing, moving, or
opening.

Bill Example (Customer
Information Redacted)
Figure 46. Preventing litter before it
happens. Automated side-load trucks
are designed to eliminate spillage.
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E. Corporation Yard and
Maintenance Facilities
 Republic Services of Fresno
Headquarters
Republic Services of Fresno is operated out
of its business unit headquarters at 5501 N
Golden State Blvd, Fresno, CA 93722. This
office and yard space will provide sufficient
room for operations, maintenance, and
storage necessary to fulfill the obligations of
the contract. Republic owns this building and
does not propose any modifications to its
facility at this time.

Republic will be leasing office space for
customer service in Clovis. The exact location
is to be determined.
 Rice Road Transfer Station
Figure 47. City of Clovis recycling materials
collected for waste characterization at Republic’s
Rice Road transfer station

Republic Services will transfer materials from
our Rice Road Facility that is permitted to
receive the volume and tonnage anticipated
from services in this contract. This facility is
leased by Republic with over fifty years
remaining on the term of lease. We are not
proposing any modifications to the facility at
this time and will be ready to utilize this site
from day one (this transfer station is
currently already being used to transfer
materials from Clovis).

Figure 48. Republic Services Fresno local office.

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Financial and Cost
Proposal
Financing Plan
Republic Services’ financial stability allows us
to guarantee our commitments and
obligations presented to the City of
Clovis. We have the capacity to continually
invest in equipment and preventive
maintenance, as evidenced by having one of
the youngest fleets in the industry.

Republic Services does not use third party
financing, meaning Republic Services owns
all assets used to perform the duties of this
agreement. We implore the City to take
financial stability into serious consideration.

When choosing a long-term partner for your
recycling and organic needs.

Financial Reporting
Republic Services, Inc. provides audited
financial statements on behalf of its
subsidiaries. Republic Services, Inc. is a
publicly traded (NYSE: RSG), Fortune 300
company and will be the signatory for the
corporate guarantee.

Our most recently completed audited
financial statements can be found on our
website at RepublicServices.com. The Annual
Reports to shareholders have been prepared
in accordance with Securities and Exchange
Commission requirements, with New York
Stock Exchange Commission requirements,
and in accordance with generally accepted
accounting principles (GAAP).

Financing Plan
Republic Services intends to purchase all the
capital requirements, including but not
limited to trucks, equipment, containers, and
reserves, for the collection of materials for
Clovis with operating cash flows. We will not
require third party financing and as such, the
City will not need to be concerned with the
potential for adverse business or
performance conditions affecting the ability
of our company to perform or obtain
financing.

Cost and Rate Proposal
Please see our required electronic
proposal documents for our cost and
rate proposal.

Revenue Share
Republic is proposing that for Rate Year 1,
Company shall provide a rebate to the city in
the amount of $16.11/ton for 70% of the
total tons collected for Single Family, Multi
Family and Commercial Recyclable Materials
collected as part of the agreement. During
the process of establishing rates for Rate
Period 2 and each successive Rate Period
thereafter, the rebates to the City noted
above shall be adjusted, up or down, to
reflect 18% of the monthly average for the
most recent February through March average
values for Low Side of the Official Board
Market (OBM) San Francisco Index for Mixed
Paper (2)- Export to China.

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Exceptions to the
Draft Service
Agreement
Please see our electronic attachment of the
Draft Agreement (Attachment A).

Other Proposal Forms
Please see the following pages for additional
mandatory forms. Please note, the public
notary indicated the anti-collusion affidavit
form indicated that the form was missing
required information by the state that would
allow for them to sign on the document.

Instead, they elected to provide a notarized
certificate with the document
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Other Proposal Forms
Secretary’s Certificate
(Attachment E)

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CERTIFICATE OF SECRETARY

RELATING TO THE BID OR PROPOSAL

TO PROVIDE RECYCLABLE AND ORGANIC MATERIALS

COLLECTION, PROCESSING, AND MARKETING SERVICES

FOR THE CITY OF CLOVIS

IN THE STATE OF CALIFORNIA
The undersigned, Assistant Secretary of ALLIED WASTE SERVICES OF NORTH AMERICA, LLC , a Delaware limited liability company (the Company), hereby certifies that the following is a true and correct copy of the resolution which was duly adopted by BROWNING-FERRIS INDUSTRIES, LLC , a Delaware limited liability company, the sole member of the Company (the Member) by written consent of the Member on August 23, 2021, that such resolution has not been rescinded, amended or modified in any respect, and is in full force and effect on the date hereof:

RESOLVED, that (i) any individual at the time holding the position of General Manager or Area Director, Finance; and in connection with environmental solutions transactions only, General Manager; Division President; or Division Vice President Finance be, and each of them hereby is, appointed as an Authorized Agent, to act in the name and on behalf of the Company and to include the execution of related documents, in connection with the day-to-day business activities of the Company, and further, that (ii) in addition to any one of the foregoing positions, any individual at the time holding the position of Area Director, Business Development; Area Director, Operations; Market Vice President; Vice President, Environmental Services be, and each of them hereby is, appointed as an Authorized Agent to execute any bid and proposal, and if awarded, any related contract for services to be performed by the Company and any bond required by such bid, proposal or contract, all in accordance with the existing Levels of Authority and other relevant policies and procedures.

I further certify that GERMAN HERNANDEZ holds the title of General Manager and in such capacity has full authority to act in the name and on behalf of the Company as set forth in the foregoing resolution.

WITNESS MY HAND, this 5th day of November, 2024.
__________________________________
Adrienne W. Wilhoit, Assistant Secretary
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Anti-Collusion Affidavit

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Iran Contracting Act
Certification (Attachment
G)

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Worker’s Compensation
Certification

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Drug Free Workplace
Certification

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Appendices
Appendix A: Educational and
Outreach Materials

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Appendix B: Labor Agreement

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2.06 The Union agrees that written notice shall be given to the Employer at least thirty-six (36) hours before any employee is to be removed from his employment by reason of his/her failure to comply with one of the three (3) Membership options set forth in Section 2.02 above.

2.07 Authorized agents of the Union shall have access to the Employer's establishment during working hours for the purposes of adjusting disputes, investigating working conditions, collection of dues and ascertaining that the Agreement is being adhered to. Authorized agents must follow Company safety standards, including the use of proper PPE. All required PPE will be provided by the Company. An employee appointed by the Union to serve as the Union Shop Steward shall be permitted reasonable and necessary time to investigate and settle any grievances presented by an employee under Article 8 herein, provided such will not interfere with the performance of the Stewards' work on behalf of the Employer, or that of any other employee.

2.08 Each employee subject to the provisions of this Agreement may authorize the Employer in writing to deduct monthly Union dues on or before the last business day of each month, and to remit same directly to the Local Union. All Union Initiation fees, Reinstatement fees and Union dues deducted by the Employer shall be forwarded to the Union by the Employer on or before the last business day of each month. Should an employee be scheduled off on vacation during a week in which dues are usually deducted, said dues will be deducted from the pay for the week prior to the beginning of the vacation.

ARTICLE 3

MANAGEMENT RIGHTS

3.01 Subject to the limitations of this Agreement the Company retains its rights of management, including, but not limited to, the rights; To maintain order, discipline and efficiency; to make, alter and enforce rules and regulations, policies and practices to be observed by its employees; To discipline and discharge employees for just cause; To select hire, direct and control the working force and employees; To transfer, assign, promote, demote, classify, layoff, recall, suspend and retire employees; To introduce new, eliminate or change equipment, machinery, services or processes; to subcontract; To plan, direct and control operations; To determine the locations and extent of its operations and their commencement, expansion, curtailment, or discontinuance in whole or in part; To determine the standards, methods and means of production, the schedule of work and of production and the number of shifts.

3.02 The above enumeration of rights is by way of example only and is not a limitation on the Company's right to manage the enterprise and its business without interference, which rights are solely and exclusively the rights of the company, and, except as provided in this agreement, the continuance or discontinuance of any past practice or benefit is vested solely in the discretion of the Employer.

ARTICLE 4

WORKING CONDITIONS

4.01 The wage rates and classifications covered by this Agreement are set forth in the schedule identified as Appendix "A" attached hereto and made a part hereof. 4 897
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Appendix C: Legal Disclosures

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Legal Review – City of Clovis - Division No. 4917 - Allied Waste Services of North America, LLC - Due Date 11/13/241 Full Matter Name Description Substantive Law Start Date Case Number Court OR County State Description of Resolution Matter: Open/Closed Allied Waste Services of North America, LLC dba
Republic Services of Melrose Park v. Alu-Bra
Foundry
The Plaintiff alleges that Alu-Bra Foundry
breached the service agreement by for non-
payment.

Collections 02/03/2022 20211102794 Circuit Court of Cook County, Illinois Illinois Settled and Dismissed. Closed Alternative Vehicle Repair d/b/a A.V.R,
Frenchtown School District, Iron Horse Bar &
Grill, Riverbend Apartments, p/k/a Riverside
Apartments Partnership and Searle Street
Estates, Inc., d/b/a The Warehouse v. Allied
Waste Services of North America, LLC d/b/a
Republic Services of Montana
Contract and consumer fraud claims on behalf of
five individual customers seeking declaratory
relief and damages in connection with termination
of CSAs.

Commercial Law 03/20/2024 DV-32-2024-0000166-DK Montana Fourth Judicial District Court - Missoula County
Montana Open
Archabal, Dan / Republic Services (correct Legal
Entity: Allied Waste Services of North America,
LLC d/b/a Allied Waste Services of Boise /
Republic Services of Boise)
Claimant has hired an attorney and alleges
discrimination and harassment based on age
Employment-EEO 08/31/2020 N/A Idaho 12/14/20 Claimant filed an Charge with the U.S.

Equal Employment Opportunity Commission and
Idaho Human Rights Commission.

Closed
Ayres, Carl / Republic Services (correct legal
entity: Allied Waste Services of North America,
LLC d/b/a Allied Waste Services of Boise /
Republic Services of Boise)
Claimant has hired an attorney and alleges
discrimination and harassment based on age.

Employment-EEO 08/15/2020 N/A Idaho 12/13/20 Claimant filed an Charge with the U.S.

Equal Employment Opportunity Commission and
Idaho Human Rights Commission.

Closed
Bauer, Eric and Blair, Pete / Republic Services
(correct legal entity: Allied Waste Services of
North America, LLC d/b/a Republic Services of
Montana)
Claimants have hired an attorney and allege
wrongful termination, and request job
reinstatement and a copy of grievance procedures
(if any).

Employment-Other 09/29/2020 Missoula Montana January 25, 2021 sent Mr. Bauer a cease and desist letter. No further activity.

Closed
Blank, Duane / Allied Waste Services of North
America, LLC (correct legal entity: Allied Waste
Services of North America, LLC [Arc Disposal
Hauling]) Potential Dispute (A)
This matter is open for advice provided to
Division 3066 related to former employee’s
potential theft of company property, involving
uploading company sensitive information to a
personal gmail account (Google Drive) prior to
separation with company.

Employment-Other 03/11/2022 Cook Illinois Settled and Dismissed. Closed Brown, Jeffrey v. Allied Waste Services of North
America, LLC (correct legal entity: Allied Waste
Services of North America, LLC d/b/a Republic
Services of West Virginia)
Plaintiff has filed an employment lawsuit against
the Company and alleges wrongful termination,
hostile work environment and retaliation.

Employment-EEO & Other 04/25/2024 CC-06-2024-C-128 Circuit Court of Cabell County, West Virginia West Virginia Open Bull Mountain Sanitation, LLC v. Allied Waste
Services of North America, LLC d/b/a Republic
Services of Montana and Bayside Disposal, Inc.
d/b/a Disposal Service of Montana (correct legal
entity: Allied Waste Services of North America,
LLC d/b/a Republic Services of Montana)
The Company previously filed litigation against
the Plaintiff for violation of provisions of the Motor
Carrier statutes found at Title 69, Chapter 12,
Mont. Code Ann. and sought permanent injunctive
relief barring Plaintiff from hauling in Musselshell
County without a Class D Certificate of Public
Convenience. The litigation was resolved in
Plaintiff's favor. Plaintiffs now allege that as a
result of the Company's actions, Plaintiff has lost
business and the growth of its business was
inhibited.

Contracts 09/27/2018 DV-18-61 Montana 14th Judicial District Court Musselshell County
Montana Settled and Dismissed. Closed
Centerstone Linen Services, LLC Bankruptcy /
Republic Services (correct legal entity Allied
Waste Services of North America, LLC d/b/a
AWS of Albany)
Demand letter alleging preferential treatment and
requesting the recovery of transfers/payments
made to the Company during the “Preference
Period”. This pertains to the Albany BU that was
sold to Casella
Bankruptcy 10/05/2020 Bankr. N.D. N.Y. New York Settled and Dismissed. Closed Cheektowaga / Allied Waste Services of North
America, LLC d/b/a AWS of Buffalo Potential
Dispute
Cheektowaga, NY Dispute Commercial Law 05/08/2019 Erie New York Settled and Dismissed. Closed City of Atwater / Allied Waste Services of North
America, LLC (dba Allied Waste Services of Los
Banos //Republic Services of Fresno) Potential
Dispute
Legal assistance with response to the City of
Atwater’s allegations of Franchise Agreement
violations.

Franchises / Franchising 06/10/2021 N/A California Settled and Dismissed. Closed 923
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Legal Review – City of Clovis - Division No. 4917 - Allied Waste Services of North America, LLC - Due Date 11/13/242 Full Matter Name Description Substantive Law Start Date Case Number Court OR County State Description of Resolution Matter: Open/Closed City of Clovis / Allied Waste Services of North
America, LLC (d/b/a Republic Services of Fresno)
Liquidated Damages Dispute
Assistance with demand related to alleged
service issues.

Contracts 09/14/2022 State Agency - Cal. California Settled and Dismissed. Closed City of Fresno / Allied Waste Services of North
America, LLC (dba Republic Services of Fresno);
Contract Potential Dispute
Assistance with response to the City of Fresno's
July 16, 2021 correspondence regarding service
issues.

Contracts 08/06/2021 N/A California Settled and Dismissed. Closed City of Los Banos / Allied Waste Services of
North America, LLC (dba Republic Services of
Fresno); Contract Potential Dispute
Assist with response to the City of Los Banos’
allegation of damages due to missed collections.

Contracts 04/06/2021 San Benito California Settled and Dismissed. Closed City of San Jose Franchise Enforcement Dispute /
Republic Services of Santa Clara County // Allied
Waste Services of Santa Clara County (Legal
Entity: Allied Waste Services of North America,
LLC) Potential Dispute
Provide assistance arising out of disputes with the
City of San Jose pertaining to the company’s
commercial collection franchise in the City.

Contracts 12/12/2018 N/A California Settled and Dismissed. Open California River Watch Notice of Intent / Republic
Services of Alameda Potential Dispute (Correct
Legal Entity: Allied Waste Services of North
America, LLC d/b/a Republic Services of
Alameda County)
Notice of Violations and Intent to File Suit Under
the Federal Water Pollution Control Act sent to
Republic Services by California River Watch
regarding violations of the California Industrial
Storm Water Permit and Clean Water Act
occurring at the AWS of Alameda County facility
located at 42600 Boyce Road, Fremont, CA.

Environmental Law 02/17/2022 N/A California Settled and Dismissed. Closed CSA Demand Letters - Missoula/Republic
Services of Montana (Allied Waste Services of
North America, LLC d/b/a Republic Services of
Montana) Potential Dispute
Advice and representation in connection with
demands received from multiple businesses
represented by Rhoades & Erickson firm raising
cancellation arguments based on container size
and related issues.

Commercial Law 12/21/2023 N/A Not Applicable Duplicate of matter. No. 202300859 Closed CSA Demand Letters Missoula/Allied Waste
Services of North America, LLC d/b/a Republic
Services of Montana Potential Dispute
Advice and representation in connection with
demands received from multiple businesses
represented by Rhoades & Erickson firm raising
cancellation arguments based on container size
and related issues.

Commercial Law 10/27/2023 Public Service Commission Montana Settled and Dismissed. Closed De La Cruz, Erik v. Allied Waste Services of
North America, LLC; Bobby Boeker (correct legal
entity: Allied Waste Services of North America,
LLC d/b/a Allied Waste Services of Sacramento /
Republic Services of Sacramento)
Plaintiff alleges discrimination and harassment
based on disability and failure to prevent,
retaliation and failure to prevent, failure to
accommodate disability, failure to engage in
interactive process, and wrongful termination.

Employment-EEO & Other 08/16/2023 23CV006811 Superior Court of the State of California for the County of Sacramento
California Open
Di Bene, Michael; Prasad, Aaron; Roberts, Victor,
et. al. v. Allied Waste Services of North America,
LLC d/b/a Allied Waste Services of Alameda
County; Browning-Ferris Industries, LLC; and
Does 1 through 50 (PAGA / Class Action)
Plaintiffs allege, on behalf of themselves and
others similarly situated, failure to pay for hours
worked and overtime wages, improper deductions
and failure to pay wages at agreed upon rate,
failure to pay vested vacation pay, failure to
timely pay earned wages, failure to provide
accurate itemized wage statements, failure to pay
wages upon termination or severance, and unfair
competition and unfair business practices.

Employment-Unpaid Wages 01/27/2023 22CV023979 Superior Court of California, Alameda County California Open Elrod, Antwone / Allied Waste Services of North
America, LLC d/b/a Allied Waste Services of
Pensacola // Republic Services of Pensacola
Potential Dispute (Discharge)
Antwone Elrod was discharged for unapproved
time away from work. He has threatened to file
an EEOC charge. This matter is opened to
preserve his cell phone as evidence.

Employment-Other 01/16/2019 N/A Florida Settled and Dismissed. Closed 924
AGENDA ITEM NO. 5.

Legal Review – City of Clovis - Division No. 4917 - Allied Waste Services of North America, LLC - Due Date 11/13/243 Full Matter Name Description Substantive Law Start Date Case Number Court OR County State Description of Resolution Matter: Open/Closed The State of California, acting by and through the
State Public Works Board v. Browning-Ferris
Industries of California, Inc., Allied Waste
Services of North America and Republic Services,
Inc. (correct legal entities: Browning-Ferris
Industries of California, Inc. and Allied Waste
Services of North America, LLC d/b/a Republic
Services of Fresno)

Complaint in Eminent Domain
Complaint in Eminent Domain filed for the
purpose of acquiring property necessary for high-
speed train system purposes.

Real Estate 06/23/2016 16 CE CG01782 California Superior Court, County of Fresno California Matter settled favorably to the Company. High speed rail project in California took some parking
lot and building at Golden State collection yard
offices.

Closed
Fleet Genius / Rancho Cordova HL (correct legal
entity: Allied Waste Services of North America,
LLC dba Republic Services of Sacramento)
Potential Dispute
Assistance and analysis of potential contract
dispute with Fleet Genuis in Elk Grove related to
materials rebate.

Contracts 01/05/2023 N/A California Settled and Dismissed. Closed Franklin, Romack / Allied Waste Services of
North America, LLC (correct legal entity: Allied
Waste Services of North America, LLC d/b/a
Allied Waste Services of the Twin Cities - Inver
Grove Heights / Republic Services of the Twin
Cities - Inver Grove Heights) Potential Dispute
(DL)
Claimant has hired and attorney and alleged
harassment and hostile work environment based
on race, retaliation, and wrongful termination.

Employment-EEO 03/30/2021 N/A Minnesota Settled and Dismissed. Closed Gomez, Jose De Jesus C / Allied Waste Services
of North America, LLC (correct legal entity: Allied
Waste Services of North America, LLC d/b/a BFI
Waste Services of Salinas // Republic Services of
Salinas) Potential Dispute (Recds)
Claimant has hired an attorney to issue a
preservation of document notice and requests a
copy of his personnel file and payroll records for
unidentified potential future legal claims.

Employment-Other 11/30/2022 N/A California Settled and Dismissed. Closed Gomez, Jose v. Allied Waste Services of North
America, LLC d/b/a Allied Waste Services of
Melrose Park / Republic Services of Melrose Park
(correct legal entity: Allied Waste Services of
North America, LLC d/b/a Allied Waste Services
of Melrose Park / Republic Services of Melrose
Park)
Plaintiff alleges discrimination based on national
origin (Hispanic).

Employment-EEO 04/14/2021 1:21-CV-02024 United States District Court, Northern District of Illinois
Illinois Settled and Dismissed. Closed
Henry, Pamela / Republic Services (correct Legal
Entity: Allied Waste Services of North America,
LLC d/b/a Allied Waste Services of Alameda
County / Republic Services of Alameda County)
Claimant (a temp employee) has issued a letter of
representation and preservation of document
notice after her offer of permanent employment
was rescinded. Claimant requests a copy of her
personnel file, investigation reports and wage
records.

Employment-EEO 08/25/2020 N/A California Settled and Dismissed. Closed Henry, Pamela / Republic Services (correct Legal
Entity: Allied Waste Services of North America,
LLC d/b/a Allied Waste Services of Alameda
County / Republic Services of Alameda County)
Potential Dispute 2 (DL)
Counsel for Pamela Henry (a temp employee)
issued a pre-litigation demand alleging age and
disability discrimination and retaliation after her
offer of permanent employment was rescinded.

Employment-EEO 07/08/2021 N/A California Settled and Dismissed. Closed Hernandez, Ulises / Allied Waste Services of
North America, LLC (correct legal entity: Allied
Waste Services of North America, LLC d/b/a
Allied Waste Services of Alameda County /
Republic Services of Alameda County)
Internal investigation into termination of employee
as a result of violation of the drug and alcohol
policy, resulting in the fatality of a minor
Employment-Other 07/29/2020 TBD California Settled and Dismissed. Closed Hokoana, Allie / Republic Services, Inc. (correct
legal entity: Allied Waste Services of North
America, LLC d/b/a Allied Waste Services of
Alameda County / Republic Services of Alameda
County) Potential Dispute (Rcds)
Claimant hired an attorney and requests a copy of
her personnel file and documents signed relevant
to her employment, for unidentified potential
future legal claims
Employment-Other 04/26/2021 California California 11/02/2021 Claimant filed a lawsuit in California Superior Court.

Closed
925
AGENDA ITEM NO. 5.

Legal Review – City of Clovis - Division No. 4917 - Allied Waste Services of North America, LLC - Due Date 11/13/244 Full Matter Name Description Substantive Law Start Date Case Number Court OR County State Description of Resolution Matter: Open/Closed Hokoana, Allison v. Republic Services, Inc.
(correct legal entity: Allied Waste Services of
North America, LLC d/b/a Allied Waste Services
of Alameda County / Republic Services of
Alameda County)
Plaintiff alleges discrimination and harassment
based on gender; failure to prevent harassment,
discrimination, or retaliation; wrongful termination,
retaliation, and failure to pay wages in a timely
manner.

Employment-EEO & Other 11/04/2021 Superior Court of the State of California California Settled and Dismissed. Closed Huddleson, Kevin / Allied Waste Services of
North America, LLC (correct legal entity: Allied
Waste Services of North America, LLC [BFI
Waste Services of the Twin Cities]) Potential
Dispute (Recds)
Claimant requests a copy of his personnel file and
employee handbook for unidentified potential
legal claims.

Employment-Other 07/29/2022 N/A Minnesota Settled and Dismissed. Closed Allied Waste Services of Urbana // Republic
Services of Urbana (Legal Entity: Allied Waste
Transportation, Inc.//Allied Waste Services of
Danville // Republic Services of Danville //(Legal
Entity: Allied Waste Transportation, Inc. //Allied
Waste Services of Quincy // Republic Services of
Quincy (Lega Entity:Allied Waste Services of
North America, LLC) // "Facility name: Southern
Illinois Regional Hauling - CWI (De Soto
Hauling)
DBA name: CWI of Illinois // Republic Services of
De Soto"
(Legal Entity CWI of Illinois, Inc.)
Defending a violation notice issued by Illinois
EPA with respect to four hydraulic oil spills from
our trucks in Illinois. The hauling divisions
involved are Urbana (4729), Danville (4726),
Quincy (4928), and Mt. Vernon (3220).

Environmental Law 11/19/2019 Cook Illinois Settled and Dismissed. Closed Ireland, Mitchell v. Republic Services Alliance
Group, Inc. (correct legal entity: Allied Waste
Services of North America, LLC d/b/a Republic
Services of West Virginia)
Plaintiff alleges discrimination based on workers’
compensation injury, disability discrimination,
failure to accommodate, and wrongful termination.

Employment-EEO 08/08/2022 22C258 Cabbell County Circuit Court, WV West Virginia Settled and Dismissed. Closed KEILA CROSS, on behalf of herself and all
others
similarly situated v. Allied Waste Services of
North America, LLC dba Republic Services
(correct legal entity: Montana Waste Systems,
Inc. dba Montana Waste Systems & Allied Waste
Services of North America, LLC dba Republic
Services of Montana)
Plaintiff filed a putative class action Complaint
alleging a violation of the Montana Consumer
Protection as of result of the handling of certain
material collected in the residential curbside
recycling program. Plaintiff seeks certification of
the class, compensatory damages in the amount
of $500 per violation and any other appropriate
relief.

Commercial Law 12/08/2021 CV 21-145-M-DLC-KLD United States District Court, District of Montana, Missoula Division
Montana Settled and Dismissed. Closed
Leach, Jaron v. Allied Waste Services of North
America, LLC d/b/a Republic Services of West
Virginia [Fairmont]
Plaintiff was involved in a work-related accident
on June 23, 2018 and suffered injuries as a result
of the accident. Plaintiff was subsequently
discharged and alleges OSHA retaliation,
violation of public policy, discrimination based on
disability, wrongful discharge, and workers'
compensation retaliation.

Employment-EEO & Other 07/25/2019 CC-24-2019-C-125 Circuit Court of Marion County, West Virginia West Virginia Settled and Dismissed. Closed Allied Waste Services of North America, LLC
d/b/a Republic Services of Montana / Madison
Valley Waste, LLC Permit Protest
RS of Montana is protesting Madison Valley
Waste, LLC’s Class D permit application to
transport solid waste within the City of Ennis and
a 20 mile surrounding radius.

Contracts 02/10/2020 Montana Public Service Commission Montana Settled and Dismissed. Closed Mays, Lamont / N/A (correct legal entity: Allied
Waste Services of North America, LLC, d/b/a BFI
Waste Services of the Twin Cities) Potential
Dispute
A former employee has hired counsel and
requests reinstatement after he was discharged
for failure to return to work
Employment-Other 12/30/2020 Hennepin Minnesota Settled and Dismissed. Closed 926
AGENDA ITEM NO. 5.

Legal Review – City of Clovis - Division No. 4917 - Allied Waste Services of North America, LLC - Due Date 11/13/245 Full Matter Name Description Substantive Law Start Date Case Number Court OR County State Description of Resolution Matter: Open/Closed McCaffrey, Stephen v. Republic Services, Inc.
(correct legal entity: Allied Waste Services of
North America, LLC d/b/a BFI Waste Services of
Salinas / Republic Services of Salinas)
Plaintiff Stephen McCaffrey alleges harassment
and discrimination based on age in violation of
the California Fair Employment and Housing Act
(“FEHA”); retaliation for reporting harassment in
violation of FEHA and in violation of California
Labor Code Sec. 1102.5(b); and failure to prevent
discrimination, harassment and retaliation in
violation of FEHA.

Employment-EEO & Other 10/12/2023 23CV003238 California Superior Court, County of Monterey California Open Meissner, Richard L. v. Republic Services, Inc.;
Allied Waste Services of North America, LLC
(correct legal entity: Allied Waste Services of
North America, LLC d/b/a Allied Waste Services
of Fresno / Republic Services of Fresno)
Plaintiff has filed an employment lawsuit against
the Company and alleges discrimination and
harassment based on his age and medical
condition, retaliation, and wrongful termination in
violation of public policy.

Employment-EEO & Other 12/19/2023 23CECG05144 Superior Court of the State of California California Open Metro Properties v. Republic Services of West
Virginia (correct legal entity: Allied Waste
Services of North America, LLC d/b/a Republic
Services of West Virginia)
Dispute with Metro Properties Commercial Law 05/10/2024 Monongalia West Virginia Open LH Residential LLC and Otis Street LLC both
d/b/a Montana Crestview v. Allied Waste Services
of North America, LLC d/b/a Republic Services of
Montana (correct legal entity: Allied Waste
Services of North America, LLC d/b/a Republic
Services of Montana)
Purported Putative Class Claims
Plaintiff alleges individual and putative class
claims for breach of contract on behalf of
customers in Montana who have contracted for 3
yard container service but were provided with
containers that are less than 3 yards.

Commercial Law 10/27/2022 DV-32-2022-0001172-BC Montana Fourth Judicial District Court - Missoula County
Montana Open
Mountaineer Transfer Station (legal Entity: Allied
Waste Services of North America, LLC / Notice of
Violations filed by West Virginia Department of
Environmental Protection
Legal advice associated with response to NOVs
received from WV DEP.

Environmental Law 06/01/2018 State Agency - W.Va. West Virginia Settled and Dismissed. Closed Nelson, William / Republic Services of the Twin
Cities – Inver Grove Heights (correct legal entity:

Allied Waste Services of North America, LLC
d/b/a Allied Waste Services of the Twin Cities -
Inver Grove Heights / Republic Services of the
Twin Cities - Inver Grove Heights) Potential
Dispute (DL)
Claimant has issued a letter of representation and
preservation of document notice, and is alleging
FMLA interference, retaliation, and wrongful
termination.

Employment-EEO & Other 02/02/2022 N/A Minnesota Settled and Dismissed. Closed Allied Waste Services of North America, LLC
d/b/a Allied Waste Services of Buffalo // Republic
Services of Buffalo / Niagara Falls Water Board
Potential Dispute
Dispute between Republic Services and the
Niagara Falls Water Board relating to payment for
services rendered.

Commercial Law 07/16/2018 N/A New York Settled and Dismissed. Closed Northwest Administrators, Inc. v. Allied Waste
Services of North America, LLC d/b/a Republic
Services of Montana [Billings]; Teamsters Local
190
Plaintiff alleges the Company made late pension
contributions from October 2021 through
December 2021 and seeks liquidated damages in
the amount of $6,035.54, interest in the amount of
$115.81, attorney's fees and costs.

Labor 04/22/2022 (TBA) Superior Court of the State of Washington for King County
Washington Settled and Dismissed. Closed
Orozco, Guillermo / Republic Services (correct
legal entity: Allied Waste Services of North
America, LLC d/b/a Allied Waste Services of
Melrose Park / Republic Services of Melrose
Park)
Claimant has hired an attorney and requests a
copy of his personnel file and alleges his rights
have been violated.

Employment-Other 12/11/2020 N/A Illinois Settled and Dismissed. Closed Peterson, Lindsay Marie v. Republic Services
(correct legal entity: Allied Waste Services of
North America, LLC d/b/a Allied Waste Services
of the Twin Cities - Inver Grove Heights /
Republic Services of the Twin Cities - Inver Grove
Heights)
Plaintiff alleges she is owed wages, including
PTO.

Employment-Unpaid Wages 06/02/2022 19WS-CO-22-538 District Court of Minnesota, Conciliation Court Minnesota Settled and Dismissed. Closed 927
AGENDA ITEM NO. 5.

Legal Review – City of Clovis - Division No. 4917 - Allied Waste Services of North America, LLC - Due Date 11/13/246 Full Matter Name Description Substantive Law Start Date Case Number Court OR County State Description of Resolution Matter: Open/Closed Pleasant Grove Lease Dispute v. Republic
Services of Utah (correct legal entity Allied Waste
Services of North America, LLC d/b/a Republic
Services of Utah)
Representation and assistance with dispute with
landlord for hauling company lease at 643 West
700 South, Pleasant Grove, UT
Commercial Law 06/27/2024 Utah Utah Open
Protest of Tobacco Root Disposal Service
Application for Certificate of Public Convenience
and Necessity / Allied Waste Services of North
America, LLC d/b/a Republic Services of Montana
Tobacco Root Disposal Service applied for a
Class D PCN. It seeks a permit for all of Madison
County. Republic provides service in the
southern area of Madison County, specifcally the
Big Sky area. Other haulers are impacted, such
as McGree Corporation, Dylan Disposal and L&L
Site Services.

Commercial Law 03/26/2018 N/A Montana Settled and Dismissed. Closed Raul Mendez v. ADA County, ADA County
Commissioners, ADA County Treasurer, ADA
County Billing Services, Scott Williams, Lyn Call
and any other employees of the ADA County
Billing Services, Ammon Taylor, Republic
Services (correct legal entity: Allied Waste
Services of North America, LLC d/b/a Allied
Waste Services of Boise
Plaintiff has filed a Complaint in regard to ADA
County Code 5-2-4-1 – Mandatory Residential
Collection Services and Fees. Plaintiff alleges
violations of the U.S. Constitution, Fair Debt
Collections Practices Act, Federal Trade
Commission Act, Idaho Consumer Protection Act,
intentional infliction of emotional distress and
damage to reputation. Plaintiff seeks
compensatory and punitive damages, as well as
declaratory and injunctive relief.

Consumer Law 10/11/2019 1:19-cv-00301 Fed. Dist. Ct. - D. Idaho Idaho Open Robert F. Dunker / Allied Waste Services of North
America, LLC d/b/a Republic Services of Montana
Potential Dispute
Landlord demands damages for repairs he claims
we should have made under the agreement.

Contracts 12/04/2019 TBD Montana Settled and Dismissed. Closed U.S. Attorney's Office for the District of Montana
v. RS of Montana Civil Investigative Demand -
Container Size (correct legal entity: Allied Waste
Services of North America, LLC d/b/a Republic
Services of Montana)
Advice and representation in connection Civil
Investigative Demand concerning allegations that
Republic Services has used under-sized
dumpsters in and around Missoula, Montana, and
overcharged federal agencies for waste services.

Commercial Law 04/04/2024 Missoula Montana Open
San Mateo, CA / Allied Waste Services of North
America, LLC d/b/a Republic Services of Daly
City Franchise Agreements Analysis and
Enforcement Potential Dispute
Assistance with enforcement of franchise
agreement rights against non-franchised haulers.

Franchises / Franchising 07/18/2022 TBD California Open San Francisco Baykeeper v. International
Disposal Corp. of California, Browning-Ferris
Industries of California, Inc. (correct legal entities:

Allied Waste Services of North America, LLC,
International Disposal Corp. of California and
Browning-Ferris Industries of California, Inc.)
The Company's Newby Island facility has
received a letter (Notice of Violation and Intent to
File Suit under the Clean Water Act) from San
Francisco Baykeeper (a non-profit public benefit
corporation). The letter alleges violations of the
Clean Water Act caused by stormwater
discharges from the facility into Coyote Creek and
Lower Penitencia Creek, which empty into San
Francisco Bay.

San Francisco Baykeeper filed suit on 11/6/2017.

Environmental Law 08/01/2016 5:17-cv-06444-NC U.S. District Court Northern District of California San Jose Division
California Settled and Dismissed. Open
Yale Oil Superfund Facility, Billings, Montana,
Allied Waste Services of North America, LLC &
BFI Waste Systems of North America, LLC /
Information Request from Montana Department of
Environmental Quality
Request for information from the Montana
Department of Environmental Quality on the
Company's ownership and/or occupation of
property within the superfund site. The superfund
site is located in Billings, Montana, and includes
the former location of the Yale Oil Corporation
Refinery.

CERCLA 02/02/2010 Unknown Montana Department of Environmental Quality Montana Settled and Dismissed. Closed Smith Rentals, LLC v. Allied Waste Services of
North America, LLC d/b/a Mountaineer Transfer
Station
Lawsuit alleging the Company wrongfully denied
access to the transfer station.

Contracts 12/04/2019 19-M31C-01917 Monongalia West Virginia Settled and Dismissed. Closed 928
AGENDA ITEM NO. 5.

Legal Review – City of Clovis - Division No. 4917 - Allied Waste Services of North America, LLC - Due Date 11/13/247 Full Matter Name Description Substantive Law Start Date Case Number Court OR County State Description of Resolution Matter: Open/Closed Smith, Patrick v. Allied Waste Services of North
America, LLC (correct legal entity: Allied Waste
Services of North America, LLC d/b/a Allied
Waste Services of Alameda County / Republic
Services of Alameda County)
Plaintiff alleges discrimination based on disability
and failure to prevent, failure to accommodate,
failure to engage in interactive process, retaliation
for requesting accommodation, CFRA rights
retaliation, and failure to produce payroll records
and personnel file upon request. Plaintiff initially
filed a Complaint with the State of California Civil
Rights and received a notice of right to sue, then
through counsel issued a request for records
which was the Company’s first notice of legal
action taken by Plaintiff.

Employment-EEO & Other 01/22/2024 24CV060453 Superior Court of California, Alameda County California Open Snoderly, Jarrod / Allied Services of North
America, Inc. dba Republic Services (Record
Request) (correct legal entity: Allied Waste
Services of North America, LLC d/b/a Allied
Waste Services of Toledo / Republic Services of
Toledo) Potential Dispute (Records)
Claimant's attorney is requesting a copy of his
payroll and timekeeping records. This potential
wage and hour claim relates to a previously filed
administrative charge for discrimination based on
race (African American), color, and retaliation.

Employment-EEO 06/05/2020 N/A Michigan Settled and Dismissed. Closed Southgate Mall Associates, LLP v. Allied Waste
Services of North America, LLC d/b/a Republic
Services (correct legal entity d/b/a Republic
Services of Montana)
Former customer, Southgate Mall, filed an action
alleging we double billed it for several years.

Contracts 12/04/2019 9:19-cv-00190 Fed. Dist. Ct. - D. Mont. Montana Settled and Dismissed. Closed Allied Waste Services of North America, LLC
d/b/a Allied Waste Services of the Twin Cities-
Inver Grove Heights // Republic Services of the
Twin Cities-Grover Heights / St. Paul Consortium -
Potential Dispute
TBD TBD 07/27/2018 TBD Minnesota Settled and Dismissed. Closed State of Minnesota v BFI Waste Systems (legal
entity: Allied Waste Services of North America,
LLC dba Allied Waste Services of the Twin Cities -
Inver Grove Heights)
Maintenance employees of a hauling operation
owned by Allied Waste Services of North
America, LLC (AWSNA) improperly disposed
small amounts of claimed hazardous waste
(aerosol cans with some remaining product and
oily rags, sorbents and oil filters) with yard waste
in July-August, 2018. AWSNA has settled for a
no-conviction stay of adjudication with Dakota
County, MN, admitting two charges of failing to
dispose of hazardous waste properly and one of
failing to re-register after a 2006 asset transfer.

The litigation will be imminently dismissed
following satisfactory completion of a year long
stay of adjudication.

Environmental Law 09/27/2018 19HA-CR-18-2089 Dakota Minnesota Settled and Dismissed. Closed Tarusov. Alexey (Alex) / Republic Services
(correct legal entity: Allied Waste Services of
North America, LLC d/b/a Allied Waste Services
of Sacramento / Republic Services of
Sacramento) Potential Dispute (Rcds)
Claimant requests a copy of his entire personnel
file for unidentified potential future legal claims.

Employment-Other 05/12/2022 NA - Personnel file demand California Settled and Dismissed. Closed Union City, CA/Allied Waste Services of North
America, LLC d/b/a AWS of Alameda-Potential
Dispute
Alleged claim by BLT Enterprises of Fremont,
LLC that the City and its current collection
contractor have diverted mixed municipal waste
from BLT in violation of an Agreement for
Transfer Services. The claim has been tendered
to the Company under the franchise agreement
between the City of Union City and Allied Waste
Services of North America, LLC.

Commercial Law 06/04/2019 No forum as of yet other than City Council. California Settled and Dismissed. Closed Winkler, Travis C. v. Republic Services Alliance
Group, Inc. (correct legal entity: Allied Waste
Services of North America, LLC d/b/a Republic
Services of West Virginia)
Plaintiff alleges wrongful discharge. Employment-EEO 07/10/2020 CC-24-2020-C-83 Circuit Court of Marion County, West Virginia West Virginia Settled and Dismissed. Closed 929
AGENDA ITEM NO. 5.

Legal Review – City of Clovis - Division No. 4917 - Allied Waste Services of North America, LLC - Due Date 11/13/248 Full Matter Name Description Substantive Law Start Date Case Number Court OR County State Description of Resolution Matter: Open/Closed Winkler, Travis / Republic Services, Inc. (correct
legal entity: Allied Waste Services of North
America, LLC d/b/a Republic Services of West
Virginia) [Fairmont] Potential Dispute (Records)
Claimant has hired an attorney and requests a
copy of his personnel file, alleging a potential
wrongful discharge claim forthcoming.

Employment-Other 01/29/2020 N/A West Virginia 06/30/2020 Claimant filed litigation in Circuit Court of Marion County, West Virginia (See LT
202000419).

Closed
Woynilko, James v. Allied Waste Services of
North America, LLC (correct legal entity: Allied
Waste Services of North America, LLC d/b/a
Allied Waste Services of the Twin Cities - Eden
Prairie / Republic Services of the Twin Cities -
Eden Prairie)
Plaintiff initially hired an attorney to issue a
preservation of document notice and allege
retaliation under the Minnesota Whistleblower Act
(for allegedly reporting a hydraulic fluid leak and
oil spills on or around May 15, 2023), and
wrongful termination. Plaintiff has filed a lawsuit in
federal court alleging the same.

Employment-EEO & Other 08/22/2024 Hennepin County - Fourth Judicial District Court, MN
Minnesota Open
Zaichkin, Tyler / Republic Services (correct legal
entity: Allied Waste Services of North America,
LLC d/b/a Republic Services of Montana)
Claimant requests a copy of his personnel file as
well as requesting severance pay and Company
paid benefits.

Employment-Other 04/06/2020 N/A Montana Settled and Dismissed. Closed Zajda, Robert G. v. Allied Waste Services of
North America, LLC d/b/a Republic Services of
Melrose Park and d/b/a Allied Waste Services of
Melrose Park (correct legal entity: Allied Waste
Services of North America, LLC d/b/a Allied
Waste Services of Melrose Park // Republic
Services of Melrose Park)
Plaintiff alleges retaliation and wrongful discharge
for filing a worker’s compensation claim.

Employment-EEO 05/26/2021 2021L005252 Circuit Court of Cook County, Illinois Illinois Settled and Dismissed. Closed Zaytoon, LLC v. Allied Waste Services of North
America, LLC and Republic Services of Ohio
Hauling, LLC (correct legal entity: Allied Waste
Services of North America, LLC d/b/a Republic
Services of Toledo)
The Plaintiff alleges that they were charged
excessive fees for solid waste disposal services.

Contracts 03/18/2021 2021CV0091 Court of Common Pleas, Wood County, Ohio Ohio Settled and Dismissed. Closed 930
AGENDA ITEM NO. 5.

Short Matter Name Court Case Number Description Matter: Open/Closed Filing Date Organizational Unit > Org. Unit (w/ path) Massera, Scott vs. Republic Services 20CV001761 General Liability/Insurance Defense Closed 07/01/2020 California > Allied Waste Services of North America, LLC > BFI Waste Services of Salinas
Zavala-Rivera, Sonia vs. Allied Waste Services 21CV001863 Auto Liability/Insurance Defense Closed 06/09/2021 California > Allied Waste Services of North America, LLC > BFI Waste Services of Salinas
Spearman, Garrett v. Allied Waste Services of
North America
24CECG00471 Auto Liability/Insurance Defense Open 02/05/2024 California > Allied Waste Services of North America, LLC > Allied Waste Services of Fresno
Dena, Roberto Lamas v Turner and Allied Waste 23CV423809 Auto Liability/Insurance Defense Open 10/04/2023 California > Allied Waste Services of North America, LLC > Allied Waste Services of Santa
Clara County
Ugale, Lorna v. Allied Waste and Martinez 23CECG01161 Auto Liability/Insurance Defense Open 10/25/2021 California > Allied Waste Services of North America, LLC > Allied Waste Services of
Alameda County
Leon Liu, Gyh-Der vs. Republic Services HS21110529 Auto Liability/Insurance Defense Closed 08/24/2021 California > Allied Waste Services of North America, LLC > Allied Waste Services of
Alameda County
Wen, Yadong & Fu, Xiaoming vs. Republic
Services
RG21108095 Auto Liability/Insurance Defense Closed 08/06/2021 California > Allied Waste Services of North America, LLC > Allied Waste Services of
Alameda County
Sanchez, Jorge Patricio v. Allied Waste and
Ornelas
22CV 0 09 263 Auto Liability/Insurance Defense Closed 03/30/2022 California > Allied Waste Services of North America, LLC > Allied Waste Services of
Alameda County
Richardson, Viva v. Simpson, Michael & Allied
Waste
24CV017562 Auto Liability/Insurance Defense Open 09/03/2024 California > Allied Waste Services of North America, LLC > Allied Waste Services of
Sacramento
State Farm General (Hearthstone) vs. Republic
Services
34202000278832 Auto Liability/Insurance Defense Closed 03/16/2020 California > Allied Waste Services of North America, LLC > Allied Waste Services of
Sacramento
Burtis, Timothy & Hutchinson vs. Allied Waste 34202000283046 Auto Liability/Insurance Defense Closed 08/06/2020 California > Allied Waste Services of North America, LLC > Allied Waste Services of
Sacramento
Kolosforoosh, Nategh and Niloufar v. Republic
Services
34-2022-0319767 Auto Liability/Insurance Defense Closed 05/11/2022 California > Allied Waste Services of North America, LLC > Allied Waste Services of
Sacramento
Singh, Gurdeep and Kaur, Napinder v Allied
Waste and Hernandez
23CV008125 Auto Liability/Insurance Defense Closed 09/08/2023 California > Allied Waste Services of North America, LLC > Allied Waste Services of
Sacramento
931
AGENDA ITEM NO. 5.

City of Clovis Proposal for Recyclable &
Organic Materials, Collection,
Processing, & Marketing

Republic Services Competition Sensitive Page 140

Appendix D: Call Report

932
AGENDA ITEM NO. 5.

City of Clovis Proposal for Recyclable &
Organic Materials, Collection,
Processing, & Marketing

Republic Services Competition Sensitive Page 141

Appendix E: Rice Road Permit
Documentation
933
AGENDA ITEM NO. 5.
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AGENDA ITEM NO. 5.
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937
AGENDA ITEM NO. 5.

City of Clovis Base Services
Proposer Name: 0
Note to proposer: No data input required on this Form 0 Form Title
Rate Period 1
Total Revenue
1 Estimated Residential Revenue - Rate Period One (without bagged organics) $7,343,876.64 2 Estimated Multi-Family/Commercial Revenue - Rate Period One (without bagged organics) $3,198,843.12 3 Estimated Miscellaneous Services Revenue for Rate Period One (without bagged organics) $12,168.00 Total Rate Revenue $10,554,887.76
4 Proposed Rate Period 1 Cost (without bagged organics) $10,554,940.53 5 Surplus/(Deficit)* -$52.77
* Note: The proposed annual cost should be no more than $1,000 different from the Total Rate Revenue. 938
AGENDA ITEM NO. 5.

Form 1General Proposer Information City of Clovis Base Services Proposer Name:

A. Primary Contact Information
1 Name
German Hernandez
2 Title
General Manager
3 Phone
1-818-974-7796
4 Fax
5 E-mail
[email protected]
B. Support Facilities
1 Address of collection vehicle parking, maintenance,
washing, and route staff parking facility(ies)
5501 N. Golden State Blvd. Fresno, Ca 93722
2 Address of administrative office
5501 N. Golden State Blvd. Fresno, Ca 93722
3 Address of billing office
5501 N. Golden State Blvd. Fresno, Ca 93722
4 Address of customer service office
TBD
C. Recyclable Materials Processing and Handling
1 Name of processing site
BFI Newby Island Recyclery
2 SWIS ID
43-AN-0014
3 Hauling method (e.g. direct haul, transfer haul, pod
haul) Transfer Haul
4 Name and address of transfer location (if applicable) BFI Rice Road- TS 10463 North Rice Road Fresno, Ca 93730 D. Organic Materials Processing and Handling (co-mingled YW/FW) 1 Name of processing site
Kochergen Farms Composting
2 SWIS ID
16-AA-0022
3 Hauling method (e.g. direct haul, transfer haul, pod
haul) Transfer Haul
4 Name and address of transfer location (if applicable) BFI Rice Road- TS 10463 North Rice Road Fresno, Ca 93730 5 Bagged materials accepted at facility?
E. Other Processing and Handling (Optional)*
1 Name of processing site
2 SWIS ID
3 Hauling method (e.g. direct haul, transfer haul, pod
haul)
4 Name and address of transfer location (if applicable) * Insert Rows as Needed to Reflect Additional Facility(ies) and/or Subcontractor Information.

Note to proposer: Input data in yellow shaded areas only.

Page 2 of 9 ends

939
AGENDA ITEM NO. 5.

Form 2Operating Statistics
Proposer Name: 0
Note to proposer: Input data in yellow shaded areas only.

Recyclable
Materials
Organic
Materials
Recyclable
Materials
Organic
Materials
Ancillary
Services Other TOTAL Kitchen Caddies
for Multi-Family
Customers
Commercial
Container
Cleaning/
Exchange
Account Information
1 # of weekly accounts (customers) 36,948 35,558 1,142 998 N/A Labor Information
2 # of regular route personnel 6.8 5.2 2.6 1.5 16.1
3 Labor hours/day/person 10.8 10.9 10.9 10.5
4 Total labor hours/year 19,130 14,764 8,842 4,933 47,668 Route Information
5 # of routes per week (including weekends) 6.80 5.20 2.60 1.50 16.1 6 # of persons per route (including weekends) 6.8 5.2 2.6 1.5 16.1 7 # of route hours/day/route (including weekends) 10.8 10.9 10.9 10.5 8 # of route hours per year per: 19,094 14,737 7,368 4,095 0 0 45,295 0 9 # of FTE routes 9.18 7.09 3.54 1.97 0.00 0.00 22 0.00 10 Total # of cart setouts per day for all routes 7,390 7,112 11 # of cart setouts/day/FTE route 805 1,004
12 # of cart setouts per week for all routes 36,948 35,558 13 # of lifts or pulls per week for all routes 1,821 1,045 14 # of lifts or pulls per year for all routes 94,692 54,340 0 0 0 15 # of lifts or pulls per route hour 12.85 13.27 0.00 0.00 0.00 Vehicle Information
16 # of regular collection vehicles 7.0 5.0 3.0 2.0 17.0 17 # of spare collection vehicles 0.0
18 Total # of collection vehicles 7.0 5.0 3.0 2.0 0.0 0.0 17.0 0.0 Tonnage Information (annual)
19 Recyclable Materials Collected 9,313 2,669 11,982.0
20 Organic Materials Collected 18,522 333 18,854.6
21 Materials Collected from Ancillary Services 0.0
22 Other Materials Collected (Specify) ______________ 0.0 23 Other Materials Collected (Specify) ______________ 0.0 24 Total Collected 9,313 18,522 2,669 333 0 0 30,836.6 0 25 Processing residue disposed 3,242 926 604 269 5,040.3 26 Net Diverted 6,071 17,596 2,065 64 0 0 25,796.3 0
Overall Diversion Rate 83.7%
Optional ServicesCart Service Bin Service Other
Description

Page 3 of 9 ends

940
AGENDA ITEM NO. 5.

Form 3
Proposed Labor Requirements
Proposer Name: 0
Note to proposer: Input data in yellow shaded areas only.

Route Personnel Headcount (include fraction of employee) Cart Recyclable Materials 6.8 1.5 8.3 $24.46 $13.91
Cart Organic Matrials 5.2 1.5 6.7 $24.46 $13.91
Bin Recyclable Materials 2.6 0.5 3.1 $24.46 $13.91
Bin Organic Materials 1.5 0.5 2.0 $24.46 $13.91
Scout Service 0.0
Ancillary Services 0.0
Commercial Container Cleaning/Exchange 0.3 0.3 $24.46 $13.91 Other (Specify) ______________________________ 0.0
Other (Specify) ______________________________ 0.0
Other (Specify) ______________________________ 0.0
Subtotal Route Personnel 16.4 4.0 20.4
Other Personnel Headcount (include fraction of employee) Notes Executive Management (CEO, CFO, COO, etc.)
General Manager 0.3 $49.70 $18.89
Operations Manager 0.3 $49.70 $18.89
Service Liaison
Municipal Relations Manager 0.3 $49.70 $18.89
Government Liaison
Route Supervisor 1.0 $49.70 $18.89
Dispatcher 0.7 $49.70 $18.89
Container Distribution
Container Maintenance/Welder
Maintenance Supervisor
Maintenance Personnel
Controller 0.3 $49.70 $18.89
Safety Specialist
Staff Accountant
Office Manager
Human Resources
Accounting Clerk
Billings Clerk 0.3 $25.77 $9.79
Accounts Receivable Clerk
Collection Clerk
Financial Analyst
Benefits Coordinator
Customer Service Supervisor
Customer Service Representatives 2.0 $25.77 $9.79
Sales Coordinator
Recycling Manager
Diversion Coordinator(s) (up to 1 FTE equivalent) 1.0 $49.70 $18.89 Other (specify): __________________ 1.0 $25.77 $9.79
Other (specify): __________________
Subtotal Other Personnel 7.2

27.6 N/A
Total All Personnel
Sustainability Advisor
Compliance Advisor
Billing and Cash Specialist
Customer Service Representatives
General Manager
Operations Manager
Municipal Sales Manager
Operations Supervisr
Logistics Analyst
Business Unit Finance Manager
Hauler Equivalent Position Title
Benefits
Cost/Hour
# of Regular
Personnel
# of
Casual/Pool Total Hourly Rate
Benefits
Cost/Hour
Hourly Rate
# of
Employees

Page 4 of 9 ends

AGENDA ITEM NO. 5.

Form 4
Summary of Proposed Costs
Proposer Name: 0
Note to proposer: Input data in yellow shaded areas only.

RATE PERIOD 1
August 1, 2025 - July 31, 2026 Recyclable
Materials
Organic
Materials
Recyclable
Materials
Organic
Materials
Ancillary
Services Other TOTAL
Kitchen
Caddies for
Multi-Family
Customers
Commercial
Container
Cleaning/
Exchange
Cost of Operations
Labor-Related Costs $729,532 $692,977 $334,144 $179,006 $1,935,659 $12,672 $54,938 Vehicle-Related Costs $722,255 $564,328 $257,218 $137,795 $1,681,596 Fuel Costs $351,397 $271,021 $95,923 $51,387 $769,729
Other Costs $77,749 $110,090 $71,005 $38,038 $296,881 $61,830 Direct Depreciation $125,792 $178,117 $147,503 $79,019 $530,432 Total Allocated Costs - G&A and Vehicle $274,477 $401,844 $157,879 $84,578 $918,779 Total Cost of Operations $2,281,203 $2,218,378 $1,063,671 $569,824 $0 $0 $6,133,075 $74,502 $54,938 Profit ($622,858) $1,185,172 $344,262 $194,390 $1,100,966 Pass-Through Costs
Recyclable Material Processing Costs $1,378,356 $575,359 $1,953,715 Organic Material Processing Costs (without bags) $888,480 ($159,318) $729,162 Other Processing Costs $0
Disposal Costs (Residue) $0
Interest Expense $42,500 $59,693 $23,290 $12,477 $137,959 Total Pass-Through Costs $1,420,856 $948,173 $598,648 ($146,841) $0 $0 $2,820,836 $0 $0 $3,079,201 $4,351,723 $2,006,581 $617,372 $0 $0 $10,054,877 $74,502 $54,938 Recyclable Material Revenue Sharing
Rebate Per Ton (1) $16.11 $16.11
Estimated Tonnage to be Collected 6,519.10 1,868.30 $135,121 AB 939/SB 1383 Fee
5% of Gross Commercial Receipts $159,942 FF and CS will be calculated once alt Public Education and Outreach
Minimum $200,000 Annually $205,000
Total Proposed Costs (organics without bags) - - - - - - - - - - - - - - - $10,554,941 $74,502 $54,938 Additional Organic Material Processing Costs
(with bags, if applicable) $0
Total Proposed Costs (organics with bags) (2) $10,554,941 (1) Rebate per ton shown is current rebate per ton. This amount will be adjusted by the index in the Franchise Agreement prior to commencement of services. (2) If City elects for plastic bags, rates will be adjusted proportionally to the increase in costs.

Cart Service Bin Service
Total Costs before City Fees
Optional ServicesOther

Page 5 of 9 ends

AGENDA ITEM NO. 5.

Form 5
Capital Requirements City of Clovis Base Services
Proposer Name: 0
Note to proposer: Input data in yellow shaded areas only.

Actual Spare Total Actual Spare Total Actual Spare Total Vehicles
Collection Vehicles
Residential Cart Recyclable Materials 0 6 6 6 0 6 $712,450 118,741.72$ Residential Cart Organic Materials 0 5 1 6 5 1 6 $712,450 118,741.72$ Commercial Cart Recyclable Materials 1 1 1 1 2 0 2 $1,023,733 511,866.49$ Commercial Cart Organic Materials (Comingled YW/GW) 1 1 1 1 2 0 2 $1,023,733 511,866.49$ Commercial Bin Recyclable Materials 1 1 2 2 3 0 3 $858,074 286,024.76$ Commercial Bin Organic Materials (Comingled YW/GW) 1 1 1 1 2 0 2 $1,020,924 510,461.90$ Roll-Off 0 0 0 0 0 N/A
Subtotal 4 0 4 16 1 17 20 1 21 $5,351,365
Other Vehicles
Pickup Trucks 0 0 0 0 0 N/A
Container Distribution 0.2 0.2 0 0.2 0 0.2 $16,391 81,954.35$ Mobile Service Truck 0 0 0 0 0 N/A
Scout 0 0 0 0 0 N/A
Other (specify): __________________ 0 0 0 0 0 N/A
Other (specify): __________________ 0 0 0 0 0 N/A
Subtotal 0.2 0 0.2 0 0 0 0.2 0 0.2 $16,391
Total Vehicle Cost $5,367,756
Containers
Carts
Recyclable Materials 96-gallon
(Commercial Customers and Residential Replacements)(1) 866 866 0 866 0 866 $50,482 58.29$ Organic Materials 96-gallon
(Commercial Customers and Residential Replacements)(1) 0 0 0 0 0 N/A Organic Materials Reduced Volume _________ gallons
(Commercial Customers)(1) 0 0 0 0 0 N/A
Organic Materials Reduced Volume ____65_____ gallons
(Commercial Customers)(1) 1175 1175 0 1175 0 1175 $64,810 55.16$ Subtotal 2041 0 2041 0 0 0 2041 0 2041 $115,292
Bins
1 cubic yard 103 103 172 172 275 0 275 $116,665 424.24$

1.5 cubic yards 11 11 19 19 30 0 30 $13,612 453.72$
2 cubic yards 91 91 152 152 243 0 243 $117,421 483.21$
3 cubic yards 139 139 232 232 371 0 371 $202,648 546.22$ 4 cubic yards 108 108 180 180 288 0 288 $181,824 631.33$ 5 cubic yards 0 0 0 0 0 0 0 $0 N/A
6 cubic yards 8 8 13 13 21 0 21 $16,312 776.77$
Subtotal 460 0 460 768 0 768 1228 0 1228 $648,481
Other
Multi-Family Kitchen Caddies 0 0 0 0 0 N/A
Other (specify): __________________ 0 0 0 0 0 N/A
Subtotal 0 0 0 0 0 0 0 0 0 $0
Total Container Cost (excluding kitchane caddies) $763,773 Other Description
Offices N/A
Processing Site(s) N/A
Transfer Station $962,705 N/A
Corporation Yard/Maintenance $8,168,851 N/A
Container Storage Yard N/A
Shop Equipment $456,758 N/A
Fueling Equipment N/A
Computer and Office Equipment $141,758 N/A
Other (specify): __________________ N/A
Other (specify): __________________ N/A
Total Other Cost $9,730,072
Total Capital Cost $15,861,600
Shop Equiptment
(1) Per Draft Services Agreement Section 5.6.E, Contractor shall supply all Carts and Bins for Commercial Customers and Multi-Family Customers with centralized service. The City with charge the Contractor for replacement Recyclable and Organic Materials Carts for Residential Customers with individual service for each dwelling unit.

Office Equiptment
Rice Road Transfer Station
5501 Golden Sate Blvd Fresno, Ca 93722
Quantity Total Capital
Cost Over
Contract Term (in
2024 dollars) Average Price
New Used Total

Page 6 of 9 ends

943
AGENDA ITEM NO. 5.

Form 6
Rate Proposal for Residential Curbside Cart Service Customers City of Clovis Base Services P
roposer Name: 0
Compensation Rates for Regularly Scheduled Curbside Cart Service Container Size and Type Service Frequency
Current
Monthly Rate
(
per Cart)
Proposed
Maximum Rate
Average # of
Service
Ins
tances per
Month
Estimated Rate
Period One
Revenues
Recyclable Materials (96-gal Cart) 1 pick-up/week $4.03 $6.33 36,500 $2,772,978 Organic Materials (96-gal Cart) 1 pick-up/week $5.62 $8.82 35,200 $3,725,568 Recyclable Materials Reduced Volume 48 gallons 1 pick-up/week NA $0 Organic Materials Reduced Volume 48 gallons 1 pick-up/week NA $0 ADA customer Back Yard Service Fee (upon City request) 1 pick-up/wk $0.00 $0.00 47 $0 Estimated Residential Curbside Revenue for Rate Period One $6,498,546 Compensation Rates for Regularly Scheduled Multi-Family Bin Service Container Size and Type Service Frequency
Current
Monthly Rate
(
per Unit)
Proposed
Maximum Rate
Average # of
Service
Ins
tances per
Month
Estimated Rate
Period One
Revenues
Recyclable Materials 1 pick-up/week $2.11 $3.31 6,754 $268,269 Organic Materials 1 pick-up/week $5.67 $8.90 5,403 $577,062 Estimated Multi-Family Bin Service Revenue for Rate Period One $845,331 Note: The following compensation rates apply to multi-family residential complexes with centralized collection for garbage, recyclables, and organic materials.

Rate Period One
August 1, 2025 through July 31, 2026

Page 7 of 9 ends

AGENDA ITEM NO. 5.

Form 7
Rate Proposal for Commercial Solid Waste Cart & Bin Services City of Clovis Base Services Proposer Name: 0
Rates for Regularly Scheduled Recycling Cart & Bin Service Type of Service Container Size
Service Frequency
(Pick-Ups/Week)
Current
Monthly Rate
Proposed
Maximum
Monthly Rate
Average # of
Service
Instances per
Month
Estimated Rate
Period One
Revenues
96-gal Cart 1 NA $29.01 666 $231,848
2 NA $0
3 NA $0
4 NA $0
5 NA $0
6 NA $0
Sunday NA $0
1 cubic yard Bin 1 $38.72 $58.08 53 $36,939
2 $77.44 $116.16 4 $5,576
3 $116.16 $174.24 0 $0
4 $154.88 $232.32 $0
5 $193.60 $290.40 $0
6 $232.32 $348.48 $0
Sunday $0

1.5 cubic yard Bin 1 $58.08 $87.13 12 $12,546
2 $116.16 $174.24 3 $6,273
3 $174.24 $261.36 1 $3,136
4 $232.32 $348.48 $0
5 $290.40 $435.60 $0
6 $348.48 $522.73 $0
Sunday $0
2 cubic yard Bin 1 $77.44 $116.16 96 $133,816
2 $154.88 $232.32 22 $61,332
3 $232.32 $348.48 11 $45,999
4 $309.76 $464.64 1 $5,576
5 $387.20 $580.80 $0
6 $464.64 $696.96 $0
Sunday $0
3 cubic yard Bin 1 $116.16 $174.24 90 $188,179
2 $232.32 $348.48 78 $326,177
3 $348.48 $522.72 31 $194,452
4 $464.64 $696.96 22 $183,997
5 $580.80 $871.20 4 $41,818
6 $696.96 $1,045.44 3 $37,636
Sunday $0
4 cubic yard Bin 1 $154.88 $232.32 65 $181,210
2 $309.76 $464.64 55 $306,662
3 $464.64 $696.96 31 $259,269
4 $619.52 $929.28 9 $100,362
5 $774.40 $1,161.60 4 $55,757
6 $929.28 $1,393.92 15 $250,906
Sunday $0
5 cubic yard Bin 1 $193.60 $290.40 0 $0
2 $387.20 $580.80 0 $0
3 $580.80 $871.20 0 $0
4 $774.40 $1,161.60 0 $0
5 $968.00 $1,452.00 0 $0
6 $1,161.60 $1,742.40 0 $0
Sunday $0
6 cubic yard Bin 1 $232.32 $348.48 10 $41,818
2 $464.64 $696.96 2 $16,727
3 $696.96 $1,045.44 1 $12,545
4 $929.28 $1,393.92 $0
5 $1,161.60 $1,742.40 $0
6 $1,393.92 $2,090.88 $0
Estimated Recycling Bin Revenue for Rate Period One $2,740,556 Rates for Regularly Scheduled Organics Cart & Bin Service Type of Service Container Size
Service Frequency
(Pick-Ups/Week)
Current
Monthly Rate
Proposed
Maximum
Monthly Rate
Average # of
Service
Instances per
Month
Estimated Rate
Period One
Revenues
____ -gal Cart 1 NA $29.01 869 $302,516
2 NA $0
3 NA $0
4 NA $0
5 NA $0
Rate Period One
August 1, 2025 through July 31, 2026
Organic Materials
(Optional Reduced Volume)
Recyclable Materials
Instructions to Proposer: Only enter rates and/or service level estimates into cells shaded yellow.

Other rates and estimated revenues will be calculated based on these inputs.

Rate Period One
August 1, 2025 through July 31, 2026
Recyclable Materials
Recyclable Materials
Recyclable Materials
Recyclable Materials
Recyclable Materials
Recyclable Materials
Recyclable Materials

Page 8 of 9 ends

Clovis City CouncilFebruary 18, 2025

Clovis City Council
February 18, 2025