Colton City Council
September 6, 2022

2701 E INSIGHT WAY
CHANDLER AZ 85286-1930
Tel: 800-467-4448
SOLD-TO PARTY 10975747

CITY OF COLTON
650 N LA CADENA DR
COLTON CA 92324-2823

SHIP-TO

CITY OF COLTON
POLICE DEPT.
650 N LA CADENA DR
COLTON CA 92324-2823
We deliver according to the following terms:

Payment Terms : Net 30 days
Ship Via : Insight Assigned Carrier/Ground
Terms of Delivery: : FOB DESTINATION
Currency : USD
Quotation
Quotation Number : 225253358
Document Date
PO Number
PO Release
Sales Rep
Email
Telephone
Sales Rep 2
Email
Telephone
: 18-JUL-2022
:
:
: Damien Tran
: [email protected] :
+13103545674
:
:
:

In order for Insight to accept Purchase Orders against this contract and honor the prices on this quote, your agency must be registered with OMNIA Partners Public Sector (formerly U.S. Communities).

Our sales teams would be happy to assist you with your registration. Please contact them for assistance -- the registration process takes less than five minutes.

Material Material Description Quantity Unit Price Extended Price FLCK-FALCON-2-LE FALCON INFRASTRUCTURE-FREE (SOLAR POWER +

LTE), LICENSE PLATE RECOGNITION CAMERA WITH
VEHICLE FINGERPRINT ™ TECHNOLOGY + MACHINE

LEARNING RNING SOFTWARE AND REAL-TIME ALERTS

FOR UNLIMITED USERS
40 2,500.00 100,000.00
OMNIA PARTNERS IT PRODUCTS & SERVICES(# 4400006644)

PS-IMP-STD STANDARD IMPLEMENTATION SERVICE ONE TIME FEE,

INCLUDES CAMERA SETUP, SHIPPING & HANDLING,

MOUNTING EQUIPMENT & IMPLEMENTATION OF FLOCK

SAFETY FALCON CAMERA PER STANDARD

IMPLEMENTION SERVICE BRIEF
40 350.00 14,000.00
OMNIA PARTNERS IT PRODUCTS & SERVICES(# 4400006644)
Services Subtotal 114,000.00
TAX 0.00
Total 114,000.00
Lease & Financing options available from Insight Global Finance for your equipment & software acquisitions. Contact your Insight account executive for a quote.

Thank you for choosing Insight. Please contact us with any questions or for additional information about Insight's complete IT solution offering.

Sincerely,
DocuSign Envelope ID: 7E6E5AC2-B71F-4E2B-A6E7-A44D388B7D93

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Document Date 18-JUL-2022
Quotation Number 225253358

Damien Tran
+13103545674
[email protected]
Fax 3106303171
Damien Tran
[email protected]
OMNIA Partners (formerly U.S. Communities) IT Products, Services and Solutions Contract No. 4400006644 Insight Public Sector (IPS) is proud to be a contract holder for the OMNIA Partners Technology Products, Services & Solutions Contract.

This competitively solicited contract is available to participating agencies of OMNIA Partners. OMNIA Partners assists local and state government agencies, school districts (K-12), higher education, and nonprofits in reducing the cost of purchased goods by pooling the purchasing power of public agencies nationwide. This is an optional use program with no minimum volume requirements and no cost to agencies to participate.

Regarding tariff impacts on IPS contract quotes, Insight is communicating with the contracting officials on the contracts held by Insight to minimize the impact of tariffs to our clients.

Thanks for choosing Insight!
Insight Global Finance has a wide variety of flexible financing options and technology refresh solutions. Contact your Insight representative for an innovative approach to maximizing your technology and developing a strategy to manage your financial options.

This purchase is subject to Insight’s online Terms of Sale unless you have a separate purchase agreement signed by you and Insight, in which case, that separate agreement will govern. Insight’s online Terms of Sale can be found at the “terms-and-policies” link below.

SOFTWARE AND CLOUD SERVICES PURCHASES: If your purchase contains any software or cloud computing offerings (“Software and Cloud Offerings”), each offering will be subject to the applicable supplier's end user license and use terms ("Supplier Terms") made available by the supplier or which can be found at the “terms-and-policies” link below. By ordering, paying for, receiving or using Software and Cloud Offerings, you agree to be bound by and accept the Supplier Terms unless you and the applicable supplier have a separate agreement which governs. https://www.insight.com/terms-and-policies
DocuSign Envelope ID: 7E6E5AC2-B71F-4E2B-A6E7-A44D388B7D93

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vz.5.20.22
1 E sec FLOCK SAFETY FLOWDOWN GOVERNMENT AGENCY TERMS

This Flock Safety Flowdown Government Agency Terms (this “Agreement”) is entered into by and between Flock Group, Inc. with a place of business at 1170 Howell Mill Rd NW Suite 210, Atlanta, GA 30318 (“Flock”) and the police department or government agency identified in the signature block of the Order Form (“Agency”) (each a “Party,” and together, the “Parties”).

RECITALS

WHEREAS, Flock offers a software and hardware situational awareness solution for automatic license plates, video and audio detection through Flock’s technology platform (the “Flock Service”), and upon detection, the Flock Services are capable of capturing audio, video, image, and recording data and can provide notifications to Agency upon the instructions of Non-Agency End User (as defined below) (“Notifications”);

WHEREAS, Agency desires access to the Flock Service on existing cameras, provided by Agency, or Flock provided Flock Hardware (as defined below) in order to create, view, search and archive Footage and receive Notifications, including those from Non-Agency End Users of the Flock Service (where there is an investigative or bona fide lawful purpose) such as schools, neighborhood homeowners associations, businesses, and individual users;

WHEREAS, Flock deletes all Footage on a rolling thirty (30) day basis, excluding Wing Replay which is deleted after seven (7) days. Agency is responsible for extracting, downloading and archiving Footage from the Flock System on its own storage devices for auditing for prosecutorial/administrative purposes; and

WHEREAS, Flock desires to provide Agency the Flock Service and any access thereto, subject to the terms and conditions of this Agreement, solely for the awareness, prevention, and prosecution of crime, bona fide investigations by police departments, and archiving for evidence gathering (“Permitted Purpose”).

AGREEMENT

NOW, THEREFORE, Flock and Agency agree that this Agreement, and any addenda attached hereto or referenced herein, constitute the complete and exclusive statement of the Agreement of the Parties with respect to the subject matter of this Agreement, and replace and supersede all prior agreements, term sheets, purchase orders, correspondence, oral or written communications and negotiations by and between the Parties.

1. DEFINITIONS
Certain capitalized terms, not otherwise defined herein, have the meanings set forth or cross-referenced in this Section 1.

1.1 “Agency Data” means the data, media and content provided by Agency through the Services. For the avoidance of doubt, the Agency Data will include the Footage.

1.2 “Agency Generated Data” means the messages, text, illustrations, files, images, graphics, photos, comments, sounds, music, videos, information, content, ratings, reviews, data, questions, suggestions, other information or materials posted, uploaded, displayed, published, distributed, transmitted, broadcasted, or otherwise made available on or submitted through the Wing Suite.

DocuSign Envelope ID: 7E6E5AC2-B71F-4E2B-A6E7-A44D388B7D93

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2 1.3. “Agency Hardware” means the third-party camera owned or provided by Agency and any other physical elements that interact with the Embedded Software and the Web Interface to provide the Services.

1.4. “Aggregated Data” means information that relates to a group or category of individuals, from which any potential individuals’ personal identifying information has been permanently “anonymized” by commercially available standards to irreversibly alter data in such a way that a data subject (i.e., individual person or impersonal entity) can no longer be identified directly or indirectly.

1.5 “Authorized End User(s)” means any individual employees, agents, or contractors of Agency accessing or using the Services through the Web Interface, under the rights granted to Agency pursuant to this Agreement.

1.6 “Deployment Plan” means the strategic geographic mapping of the location(s) and implementation of Flock Hardware, and/or other relevant Services required under this Agreement.

1.7 “Documentation” means text and/or graphical documentation, whether in electronic or printed format, that describe the features, functions and operation of the Services which are provided by Flock to Agency in accordance with the terms of this Agreement.

1.8 “Embedded Software” means the software and/or firmware embedded or preinstalled on the Flock Hardware or Agency Hardware.

1.9 “Falcon Flex” means an infrastructure-free, location-flexible license plate reader camera that enables the Agency to self-install.

1.10 “Flock Hardware” means the Flock cameras or device, pole, clamps, solar panel, installation components, and any other physical elements that interact with the Embedded Software and the Web Interface to provide the Flock Services.

1.11 “Flock IP” means the Services, the Documentation, the Embedded Software, the Installation Services, and any and all intellectual property therein or otherwise provided to Agency and/or its Authorized End Users in connection with the foregoing.

1.12 “Flock Safety Falcon™” means an infrastructure-free license plate reader camera that utilizes Vehicle Fingerprint™ technology to capture vehicular attributes.

DocuSign Envelope ID: 7E6E5AC2-B71F-4E2B-A6E7-A44D388B7D93

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3 1.13 “Flock Safety Raven™” means an audio detection device that provides real-time alerting to law enforcement based on programmed audio events such as gunshots, breaking glass, and street racing.

1.14 “Flock Safety Sparrow™” means an infrastructure-free license plate reader camera for residential roadways that utilizes Vehicle Fingerprint™ technology to capture vehicular attributes.

1.16 “Footage”means still images, video, audio and other data captured by the Flock Hardware or Agency Hardware in the course of and provided via the Services.

1.17 “Hotlist(s)” means a digital file containing alphanumeric license plate related information pertaining to vehicles of interest, which may include stolen vehicles, stolen vehicle license plates, vehicles owned or associated with wanted or missing person(s), vehicles suspected of being involved with criminal or terrorist activities, and other legitimate law enforcement purposes. Hotlist also includes, but is not limited to, national data (i.e. NCIC) for similar categories, license plates associated with AMBER Alerts or Missing Persons/Vulnerable Adult Alerts, and includes manually entered license plate information associated with crimes that have occurred in any local jurisdiction.

1.18 “Implementation Fee(s)” means the monetary fees associated with the Installation Services, as defined in Section 1.19 below.

1.19 “Installation Services” means the services provided by Flock for installation of Agency Hardware and/or Flock Hardware, including any applicable installation of Embedded Software on Agency Hardware.

1.20 “Non-Agency End User(s)” means any individual, entity, or derivative therefrom, authorized to use the Services through the Web Interface, under the rights granted to pursuant to the terms (or to those materially similar) of this Agreement.

1.21 “Services” or “Flock Services” means the provision, via the Web Interface, of Flock’s software applications for automatic license plate detection, alerts, audio detection, searching image records, video and sharing Footage.

1.22 “Support Services” means Monitoring Services, as defined in Section 2.10 below.

1.23 “Usage Fee” means the subscription fees to be paid by the Agency for ongoing access to Services.

DocuSign Envelope ID: 7E6E5AC2-B71F-4E2B-A6E7-A44D388B7D93

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4 1.24 “Web Interface” means the website(s) or application(s) through which Agency and its Authorized End Users can access the Services, in accordance with the terms of this Agreement.

1.25 “Wing Suite” means the Flock interface which provides real-time access to the Flock Services, location of Flock Hardware, Agency Hardware, third-party cameras, live-stream video, Wing Livestream, Wing LPR, Wing Replay, alerts and other integrations.

1.26 “Wing Livestream” means real-time video integration with third-party cameras via the Flock interface.

1.27 “Wing LPR” means software integration with third-party cameras utilizing Flock’s Vehicle Fingerprint Technology™ for license plate capture.

1.28 “Wing Replay” means enhanced situational awareness encompassing Footage retention, replay ability, and downloadable content from Hot Lists integrated from third-party cameras.

1.29 “Vehicle Fingerprint™” means the unique vehicular attributes captured through Services such as: type, make, color, state registration, missing/covered plates, bumper stickers, decals, roof racks, and bike racks.

2. SERVICES AND SUPPORT

2.1 Provision of Access. Subject to the terms of this Agreement, Flock hereby grants to Agency a non-exclusive, non-transferable right to access the features and functions of the Services via the Web Interface during the Term, solely for the Authorized End Users. The Footage will be available for Agency’s designated administrator, listed on the Order Form, and any Authorized End Users to access and download via the Web Interface for thirty (30) days.

Authorized End Users will be required to sign up for an account and select a password and username (“User ID”).

Flock will also provide Agency with the Documentation to be used in accessing and using the Services. Agency shall be responsible for all acts and omissions of Authorized End Users, and any act or omission by an Authorized End User which, if undertaken by Agency, would constitute a breach of this Agreement, shall be deemed a breach of this Agreement by Agency. Agency shall undertake reasonable efforts to make all Authorized End Users aware of the provisions of this Agreement as applicable to such Authorized End User’s use of the Services and shall cause Authorized End Users to comply with such provisions. Flock may use the services of one or more third parties to deliver any part of the Services, (such as using a third party to host the Web Interface for cloud storage or a cell phone provider for wireless cellular coverage) which makes the Services available to Agency and Authorized End Users. Warranties provided by said third Party service providers are the agency’s sole and exclusive remedy and DocuSign Envelope ID: 7E6E5AC2-B71F-4E2B-A6E7-A44D388B7D93

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5 Flock’s sole and exclusive liability with regard to such third-Party services, including without limitation hosting the web interface. Agency agrees to comply with any acceptable use policies and other terms of any third-Party service provider that are provided or otherwise made available to Agency from time to time.

2.2 Embedded Software License. Subject to all terms of this Agreement, Flock grants Agency a limited, non- exclusive, non-transferable, non-sublicensable (except to the Authorized End Users), revocable right to use the Embedded Software as installed on the Flock Hardware or Agency Hardware; in each case, solely as necessary for Agency to use the Services.

2.3 Documentation License. Subject to the terms of this Agreement, Flock hereby grants to Agency a non- exclusive, non-transferable right and license to use the Documentation during the Term in connection with its use of the Services as contemplated herein, and under Section 2.5 below.

2.4 Wing Suite License. Subject to all terms of this Agreement, Flock grants Agency a limited, non-exclusive, non- transferable, non-sublicensable (except to the Authorized End Users), revocable right to use the Wing Suite software and interface.

2.5 Usage Restrictions.

2.5.1 Flock IP. The Permitted Purpose for usage of the Flock Hardware, Agency Hardware, Documentation, Services, support, and Flock IP are solely to facilitate gathering evidence that could be used in a lawful criminal investigation by the appropriate government agency. Agency will not, and will not permit any Authorized End Users to, (i) copy or duplicate any of the Flock IP; (ii) decompile, disassemble, reverse engineer, or otherwise attempt to obtain or perceive the source code from which any software component of any of the Flock IP is compiled or interpreted, or apply any other process or procedure to derive the source code of any software included in the Flock IP; (iii) attempt to modify, alter, tamper with or repair any of the Flock IP, or attempt to create any derivative product from any of the foregoing; (iv) interfere or attempt to interfere in any manner with the functionality or proper working of any of the Flock IP; (v) remove, obscure, or alter any notice of any intellectual property or proprietary right appearing on or contained within any of the Services or Flock IP; (vi) use the Services, support, Flock Hardware, Documentation, or the Flock IP for anything other than the Permitted Purpose; or (vii) assign, sublicense, sell, resell, lease, rent, or otherwise transfer, convey, pledge as security, or otherwise encumber, Agency’s rights under Sections 2.1, 2.2, 2.3, or 2.4.

DocuSign Envelope ID: 7E6E5AC2-B71F-4E2B-A6E7-A44D388B7D93

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6 2.5.2. Flock Hardware. Agency understands that all Flock Hardware is owned exclusively by Flock, and that title to any Flock Hardware does not pass to Agency upon execution of this Agreement. Except for Falcon Flex products, which are designed for self-installation, Agency is not permitted to remove, reposition, re-install, tamper with, alter, adjust or otherwise take possession or control of Flock Hardware. Notwithstanding the notice and cure period set for in Section 6.3, Agency agrees and understands that in the event Agency is found to engage in any of the restricted actions of this Section 2.5.2, all warranties herein shall be null and void, and this Agreement shall be subject to immediate termination (without opportunity to cure) for material breach by Agency.

2.6 Retained Rights; Ownership. As between the Parties, subject to the rights granted in this Agreement, Flock and its licensors retain all right, title and interest in and to the Flock IP and its components, and Agency acknowledges that it neither owns nor acquires any additional rights in and to the foregoing not expressly granted by this Agreement. Agency further acknowledges that Flock retains the right to use the foregoing for any purpose in Flock’s sole discretion. There are no implied rights.

2.7 Suspension.

2.7.1 Service Suspension. Notwithstanding anything to the contrary in this Agreement, Flock may temporarily suspend Agency’s and any Authorized End User’s access to any portion or all of the Flock IP or Flock Service if Flock reasonably determines that (a) there is a threat or attack on any of the Flock IP by Agency; (b) Agency’s or any Authorized End User’s use of the Flock IP disrupts or poses a security risk to the Flock IP or any other customer or vendor of Flock; (c) Agency or any Authorized End User is/are using the Flock IP for fraudulent or illegal activities; (d) Agency has violated any term of this provision, including, but not limited to, utilizing the Services for anything other than the Permitted Purpose (“Service Suspension”). AgencyAgency shall not be entitled to any remedy for the Service Suspension period, including any reimbursement, tolling, or credit.

2.7.2 Service Interruption. Services may be interrupted in the event that: (a) Flock’s provision of the Services to Agency or any Authorized End User is prohibited by applicable law; (b) any third-party services required for Services are interrupted; (c) if Flock reasonably believe Services are being used for malicious, unlawful, or otherwise unauthorized use; (d) there is a threat or attack on any of the Flock IP by a third party; or (e) scheduled or emergency maintenance (“Service Interruption”). Flock will make commercially reasonable efforts to provide written notice of any Service Interruption to Agency and to provide updates regarding resumption of access to Flock Services. Flock will use commercially reasonable efforts to resume providing access to the Service as soon as reasonably possible after the event giving rise to the Service Interruption is cured. Flock will have no liability for DocuSign Envelope ID: 7E6E5AC2-B71F-4E2B-A6E7-A44D388B7D93

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7 any damage, liabilities, losses (including any loss of data or profits), or any other consequences that Agency or any Authorized End User may incur as a result of a Service Interruption. To the extent that the Service Interruption is not caused by Agency’s direct actions or by the actions of parties associated with the Agency, the expiration of the Term will be tolled by the duration of the Service Interruption (for any continuous suspension lasting at least one full day) prorated for the proportion of cameras on the Agency’s account that have been impacted. For example, in the event of a Service Interruption lasting five (5) continuous days, Agency will receive a credit for five (5) free days at the end of the Term.

2.8 Installation Services.

2.8.1 Designated Locations. For installation of Flock Hardware, excluding Falcon Flex products, prior to performing the physical installation of the Flock Hardware, Flock shall advise Agency on the location and positioning of the Flock Hardware for optimal license plate image capture, as conditions and location allow. Flock may consider input from Agency regarding location, position and angle of the Flock Hardware (“Designated Location”) and collaborate with Agency to design the Deployment Plan confirming the Designated Locations. Flock shall have final discretion on location of Flock Hardware. Flock shall have no liability to Agency resulting from any poor performance, functionality or Footage resulting from or otherwise relating to the Designated Locations or delay in installation due to Agency’s delay in confirming Designated Locations, in ordering and/or having the Designated Location ready for installation including having all electrical work preinstalled and permits ready, if necessary. After installation, any subsequent changes to the Deployment Plan (“Reinstalls”) will incur a charge for Flock’s then- current list price for Reinstalls, as listed in the then-current Reinstall policy (available at https://www.flocksafety.com/reinstall-fee-schedule) and any equipment fees. For clarity, Agency will receive prior notice and provide approval for any such fees. These changes include but are not limited to re-positioning, adjusting of the mounting, re-angling, removing foliage, replacement, changes to heights of poles, regardless of whether the need for Reinstalls related to vandalism, weather, theft, lack of criminal activity in view, and the like. Flock shall have full discretion on decision to reinstall Flock Hardware.

2.8.2 Agency Installation Obligations. Agency agrees to allow Flock and its agents reasonable access in and near the Designated Locations at all reasonable times upon reasonable notice for the purpose of performing the installation work. Although Flock Hardware is designed to utilize solar power, certain Designated Locations may require a reliable source of 120V or 240V AC power. In the event adequate solar power is not available, Agency is solely responsible for costs associated with providing a reliable source of 120V or 240V AC power to Flock Hardware. Flock will provide solar options to supply power at each Designated Location. If Agency refuses recommended solar options, Agency waives any reimbursement, tolling, or credit for any suspension period of Flock DocuSign Envelope ID: 7E6E5AC2-B71F-4E2B-A6E7-A44D388B7D93

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8 Services due to low solar power. Additionally, Agency is solely responsible for (i) any permits or associated costs, and managing the permitting process of installation of cameras or AC power; (ii) any federal, state, or local taxes including property, license, privilege, sales, use, excise, gross receipts, or other similar taxes which may now or hereafter become applicable to, measured by or imposed upon or with respect to the installation of the Flock Hardware, its use (excluding tax exempt entities), or (iii) any other supplementary cost for services performed in connection with installation of the Flock Hardware, including but not limited to contractor licensing, engineered drawings, rental of specialized equipment, or vehicles, third-party personnel (i.e. Traffic Control Officers, Electricians, State DOT-approved poles, etc., if necessary), such costs to be approved by the Agency (“Agency Installation Obligations”). In the event that a Designated Location for Flock Hardware requires permits, Flock may provide the Agency with a temporary alternate location for installation pending the permitting process. Once the required permits are obtained, Flock will relocate the Flock Hardware from the temporary alternate location to the permitted location at no additional cost. Without being obligated or taking any responsibility for the foregoing, Flock may pay and invoice related costs to Agency if Agency did not address them prior to the execution of this Agreement or a third party requires Flock to pay. Agency represents and warrants that it has, or shall lawfully obtain, all necessary right title and authority and hereby authorizes Flock to install the Flock Hardware at the Designated Locations and to make any necessary inspections or tests in connection with such installation.

2.8.3 Flock’s Obligations. Installation of Flock Hardware shall be installed in a workmanlike manner in accordance with Flock’s standard installation procedures, and the installation will be completed within a reasonable time from the time that the Designated Locations are confirmed. Upon removal of Flock Hardware, Flock shall restore the location to its original condition, ordinary wear and tear excepted. Following the initial installation of the Flock Hardware and any subsequent Reinstalls or maintenance operations, Flock’s obligation to perform installation work shall cease; however, for the sole purpose of validating installation, Flock will continue to monitor the performance of Flock Hardware for the length of the Term and will receive access to the Footage for a period of seven (7) business days after the initial installation for quality control and provide any necessary maintenance. Labor may be provided by Flock or a third-party. Flock is not obligated to install, reinstall, or provide physical maintenance to Agency Hardware. Notwithstanding anything to the contrary, Agency understands that Flock will not provide installation services for Falcon Flex products.

2.8.4 Ownership of Hardware. Flock Hardware shall remain the personal property of Flock and will be removed upon the natural expiration of this Agreement at no additional cost to Agency. Agency shall not perform any acts which would interfere with the retention of title of the Flock Hardware by Flock. Should Agency default on any payment of the Flock Services, Flock may remove Flock Hardware at Flock’s discretion. Such removal, if made DocuSign Envelope ID: 7E6E5AC2-B71F-4E2B-A6E7-A44D388B7D93

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9 by Flock, shall not be deemed a waiver of Flock’s rights to any damages Flock may sustain as a result of Agency’s default and Flock shall have the right to enforce any other legal remedy or right.

2.9 Hazardous Conditions. Unless otherwise stated in the Agreement, Flock’s price for its services under this Agreement does not contemplate work in any areas that contain hazardous materials, or other hazardous conditions, including, without limit, asbestos, lead, toxic or flammable substances. In the event any such hazardous materials are discovered in the designated locations in which Flock is to perform services under this Agreement, Flock shall have the right to cease work immediately in the area affected until such materials are removed or rendered harmless.

2.10 Support Services. Subject to the payment of fees, Flock shall monitor the performance and functionality of Flock Services and may, from time to time, advise Agency on changes to the Flock Services, Installation Services, or the Designated Locations which may improve the performance or functionality of the Services or may improve the quality of the Footage. The work, its timing, and the fees payable relating to such work shall be agreed by the Parties prior to any alterations to or changes of the Services or the Designated Locations (“Monitoring Services”).

Flock will use commercially reasonable efforts to respond to requests for support. Flock will provide Agency with reasonable technical and on-site support and maintenance services (“On-Site Services”) in-person or by email at [email protected], at no additional cost. Notwithstanding anything to the contrary, Agency is solely responsible for installation of Falcon Flex products. Agency further understands and agrees that Flock will not provide monitoring services or on-site services for Falcon Flex.

2.11 Special Terms. From time to time, Flock may offer certain Special Terms related to guarantees, service and support which are indicated in the proposal and on the Order Form and will become part of this Agreement, upon Agency’s prior written consent. To the extent that any terms of this Agreement are inconsistent or conflict with the Special Terms, the Special Terms shall control.

2.12 Upgrades to Platform. Flock may, in its sole discretion, make any upgrades to system or platform that it deems necessary or useful to (i) maintain or enhance (a) the quality or delivery of Flock’s products or services to its agencies, (b) the competitive strength of, or market for, Flock’s products or services, (c) such platform or system’s cost efficiency or performance, or (ii) to comply with applicable law. Parties understand that such upgrades are necessary from time to time and will not materially change any terms or conditions within this Agreement.

3. RESTRICTIONS AND RESPONSIBILITIES
DocuSign Envelope ID: 7E6E5AC2-B71F-4E2B-A6E7-A44D388B7D93

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10 3.1 Agency Obligations. Flock will assist Agency Authorized End Users in the creation of a User ID. Agency agrees to provide Flock with accurate, complete, and updated registration information. Agency may not select as its User ID a name that Agency does not have the right to use, or another person’s name with the intent to impersonate that person. Agency may not transfer its account to anyone else without prior written permission of Flock. Agency will not share its account or password with anyone and must protect the security of its account and password. Unless otherwise stated and defined in this Agreement, Agency may not designate Authorized End Users for persons who are not officers, employees, or agents of Agency. Authorized End Users shall only use Agency-issued email addresses for the creation of their User ID. Agency is responsible for any activity associated with its account.

Agency shall be responsible for obtaining and maintaining any equipment and ancillary services needed to connect to, access or otherwise use the Services. Agency will, at its own expense, provide assistance to Flock, including, but not limited to, by means of access to, and use of, Agency facilities, as well as by means of assistance from Agency personnel to the limited extent any of the foregoing may be reasonably necessary to enable Flock to perform its obligations hereunder, including, without limitation, any obligations with respect to Support Services or any Installation Services.

3.2 Agency Representations and Warranties. Agency represents, covenants, and warrants that Agency will use the Services only in compliance with this Agreement and all applicable laws and regulations, including but not limited to any laws relating to the recording or sharing of video, photo, or audio content. Although Flock has no obligation to monitor Agency ’s use of the Services, Flock may do so and may prohibit any use of the Services it believes may be (or alleged to be) in violation of the foregoing.

4. CONFIDENTIALITY; AGENCY DATA

4.1 Confidentiality. To the extent allowable by applicable FOIA and state-specific Public Records Acts, each Party (the “Receiving Party”) understands that the other Party (the “Disclosing Party”) has disclosed or may disclose business, technical or financial information relating to the Disclosing Party’s business (hereinafter referred to as “Proprietary Information” of the Disclosing Party). Proprietary Information of Flock includes non-public information regarding features, functionality and performance of the Services. Proprietary Information of Agency includes non-public data provided by Agency to Flock or collected by Flock via the Flock Hardware or Agency Hardware, to enable the provision of the Services, which includes but is not limited to geolocation information and environmental data collected by sensors . The Receiving Party agrees: (i) to take the same security precautions to protect against disclosure or unauthorized use of such Proprietary Information that the Party takes with its own proprietary information, but in no event will a Party apply less than reasonable precautions to protect such DocuSign Envelope ID: 7E6E5AC2-B71F-4E2B-A6E7-A44D388B7D93

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11 Proprietary Information, and (ii) not to use (except in performance of the Services or as otherwise permitted herein) or divulge to any third person any such Proprietary Information. Flock’s use of the Proprietary Information may include processing the Proprietary Information to send Agency alerts, or to analyze the data collected to identify motion or other events. The Disclosing Party agrees that the foregoing shall not apply with respect to any information that the Receiving Party can document (a) is or becomes generally available to the public, or (b) was in its possession or known by it prior to receipt from the Disclosing Party, or (c) was rightfully disclosed to it without restriction by a third Party, or (d) was independently developed without use of any Proprietary Information of the Disclosing Party. Nothing in this Agreement will prevent the Receiving Party from disclosing the Proprietary Information pursuant to any judicial or governmental order, provided that the Receiving Party gives the Disclosing Party reasonable prior notice of such disclosure to contest such order. For clarity, Flock may access, use, preserve and/or disclose the Footage to law enforcement authorities, government officials, and/or third Parties, if legally required to do so or if Flock has a good faith belief that such access, use, preservation or disclosure is reasonably necessary to: (a) comply with a legal process or request; (b) enforce this Agreement, including investigation of any potential violation thereof; (c) detect, prevent or otherwise address security, fraud or technical issues; or (d) protect the rights, property or safety of Flock, its users, a third Party, or the public as required or permitted by law, including respond to an emergency situation. Flock may store deleted Footage in order to comply with certain legal obligations, but such retained Footage will not be retrievable without a valid court order.

4.2 Agency Data. As between Flock and Agency, all right, title and interest in the Agency Data, belong to and are retained solely by Agency. Agency hereby grants to Flock a limited, non-exclusive, royalty-free, worldwide license to (i) use the Agency Data and perform all acts with respect to the Agency Data as may be necessary for Flock to provide the Flock Services to Agency, including without limitation the Support Services set forth in Section 2.10 above, and a non-exclusive, perpetual, irrevocable, worldwide, royalty-free, fully paid license to use, reproduce, modify, display, and distribute the Agency Data as a part of the Aggregated Data, (ii) disclose the Agency Data (both inclusive of any Footage) to enable law enforcement monitoring for elected law enforcement Hotlists as well as provide Footage search access to law enforcement for investigative purposes only, and (iii) and obtain Aggregated Data as set forth below in Section 4.4. As between Agency and Non-Agency End Users that have prescribed access of Footage to Agency, each of Agency and Non-Agency End Users will share all right, title and interest in the Non-Agency End User Data. This Agreement does not by itself make any Non-Agency End User Data the sole property or the Proprietary Information of Agency. Flock will automatically delete Footage older than thirty (30) days. Agency has a thirty (30) day window to view, save and/or transmit Footage to the relevant government agency prior to its deletion. Notwithstanding the foregoing, Flock automatically deletes Wing Replay after seven (7) DocuSign Envelope ID: 7E6E5AC2-B71F-4E2B-A6E7-A44D388B7D93

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12 days, during which time Agency may view, save and/or transmit such data to the relevant government agency prior to deletion. Flock does not own and shall not sell Agency Data.

4.3 Agency Generated Data in Wing Suite. Parties understand that Flock does not own any right, title, or interest to third-party video integrated into the Wing Suite. Flock may provide Agency with the opportunity to post, upload, display, publish, distribute, transmit, broadcast, or otherwise make available on or submit through the Wing Suite, messages, text, illustrations, files, images, graphics, photos, comments, sounds, music, videos, information, content, ratings, reviews, data, questions, suggestions, or other information or materials produced by Agency. Agency shall retain whatever legally cognizable right, title, and interest that Agency has in Agency Generated Data. Agency understands and acknowledges that Flock has no obligation to monitor or enforce Agency’s intellectual property rights to Agency Generated Data. To the extent legally permissible, Agency grants Flock a non-exclusive, perpetual, irrevocable, worldwide, royalty-free, fully paid license to use, reproduce, modify, display, and distribute the Agency Generated Data for the sole purpose of providing Flock Services. Flock does not own and shall not sell Agency Generated Data.

4.4 Feedback. If Agency provides any suggestions, ideas, enhancement requests, feedback, recommendations or other information relating to the subject matter hereunder, Agency hereby assigns (and will cause its agents and representatives to assign) to Flock all right, title and interest (including intellectual property rights) with respect to or resulting from any of the foregoing.

4.5 Aggregated Data. Flock shall have the right to collect, analyze, and anonymize Agency Data and Agency Generated Data to create Aggregated Data to use and perform the Services and related systems and technologies, including the training of machine learning algorithms. Agency hereby grants Flock a non-exclusive, worldwide, perpetual, royalty-free right (during and after the Term hereof) to use and distribute such Aggregated Data to improve and enhance the Services and for other development, diagnostic and corrective purposes, other Flock offerings, and crime prevention efforts. Parties understand that the aforementioned license is required for continuity of Services. No rights or licenses are granted except as expressly set forth herein. Flock does not sell Aggregated Data.

5. PAYMENT OF FEES
[Reserved]

6. TERM AND TERMINATION
DocuSign Envelope ID: 7E6E5AC2-B71F-4E2B-A6E7-A44D388B7D93

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13 6.1 Term. The initial term of this Agreement shall be for the period of time set forth on the Order Form (the “Term”). Following the Term, unless otherwise indicated on the Order Form, this Agreement will automatically renew for successive renewal terms of the greater of one year or the length set forth on the Order Form (each, a “Renewal Term”) unless either Party gives the other Party notice of non-renewal at least thirty (30) days prior to the end of the then-current term.
a. For Wing Suite products: the Term shall commence upon execution of this Agreement and continue for one (1) year, after which, the Term may be extended by mutual consent of the Parties, unless terminated by either Party.
b. For Falcon and Sparrow products: the Term shall commence upon first installation and validation of Flock Hardware.
c. For Raven products: the Term shall commence upon first installation and validation of Flock Hardware. d. For Falcon Flex products: the Term shall commence upon execution of this Agreement.

6.2 Termination for Convenience. At any time during the agreed upon Term, either Party may terminate this Agreement for convenience. Termination for convenience of the Agreement by the Agency will be effective immediately. Termination for convenience by Agency will result in a one-time removal fee of $500 per Flock Hardware. Termination for convenience by Flock will not result in any removal fees. Upon termination for convenience, a refund will be provided for Flock Hardware, prorated for any fees for the remaining Term length set forth previously. Wing Suite products are not subject to refund for early termination. Flock will provide advanced written notice and remove all Flock Hardware at Flock’s own convenience, within a commercially reasonable period of time upon termination.

6.3 Termination. Notwithstanding the termination provisions in Section 2.5.2, in the event of any material breach of this Agreement, the non-breaching Party may terminate this Agreement prior to the end of the Term by giving thirty (30) days prior written notice to the breaching Party; provided, however, that this Agreement will not terminate if the breaching Party has cured the breach prior to the expiration of such thirty (30) day period. Either Party may terminate this Agreement, without notice, (i) upon the institution by or against the other Party of insolvency, receivership or bankruptcy proceedings, (ii) upon the other Party's making an assignment for the benefit of creditors, or (iii) upon the other Party's dissolution or ceasing to do business. Upon termination for Flock’s material breach, Flock will refund to Agency a pro-rata portion of the pre-paid fees for Services not received due to such termination.

DocuSign Envelope ID: 7E6E5AC2-B71F-4E2B-A6E7-A44D388B7D93

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14 6.4 No-Fee Term. Flock will provide Agency with complimentary access to Hotlist alerts, as further described in Section 4.2 (“No-Fee Term”). In the event a Non-Agency End User grants Agency access to Footage and/or notifications from a Non-Agency End User, Agency will have access to Non-Agency End User Footage and/or notifications until deletion, subject to a thirty (30) day retention policy for all products except Wing Replay, which is subject to a seven (7) day retention policy. Flock may, in their sole discretion, provide access or immediately terminate the No-Fee Term. The No-Fee Term will survive the Term of this Agreement. Flock, in its sole discretion, can determine to impose a price per No-Fee Term upon thirty (30) days’ notice to Agency. Agency may terminate any No-Fee Term or access to future No-Fee Terms upon thirty (30) days’ notice.

6.5 Survival. The following Sections will survive termination: 2.5, 2.6, 3, 4, 5, 6.4, 7.3, 7.4, 8.1, 8.2, 8.3,

8.4, 9.1 and 9.6.

7. REMEDY; WARRANTY AND DISCLAIMER

7.1 Remedy. Upon a malfunction or failure of Flock Hardware or Embedded Software (a “Defect”), Agency must notify Flock’s technical support as described in Section 2.10 above. If Flock is unable to correct the Defect, Flock shall, or shall instruct one of its contractors to repair or replace the Flock Hardware or Embedded Software suffering from the Defect. Flock reserves the right in their sole discretion to refuse or delay replacement or its choice of remedy for a Defect until after it has inspected and tested the affected Flock Hardware provided that such inspection and test shall occur within a commercially reasonable time, but no longer than seven (7) business days after Agency notifies the Flock of a known Defect. In the event of a Defect, Flock will repair or replace the defective Flock Hardware at no additional cost to Agency. Absent a Defect, in the event that Flock Hardware is lost, stolen, or damaged, Agency may request that Flock replace the Flock Hardware at a fee according to the then-current Reinstall policy (https://www.flocksafety.com/reinstall-fee-schedule). Agency shall not be required to replace subsequently lost, damaged or stolen Flock Hardware, however, Agency understands and agrees that functionality, including Footage, will be materially affected due to such subsequently lost, damaged or stolen Flock Hardware and that Flock will have no liability to Agency regarding such affected functionality nor shall the Usage Fee or Implementation Fees owed be impacted. Flock is under no obligation to replace or repair Flock Hardware or Agency Hardware.

7.2 Exclusions. Flock will not provide the remedy described in Section 7.1 if Agency has misused the Flock Hardware, Agency Hardware, or Service in any manner.

DocuSign Envelope ID: 7E6E5AC2-B71F-4E2B-A6E7-A44D388B7D93

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15 7.3 Warranty. Flock shall use reasonable efforts consistent with prevailing industry standards to maintain the Services in a manner which minimizes errors and interruptions in the Services and shall perform the Installation Services in a professional and workmanlike manner. Services may be temporarily unavailable for scheduled maintenance or for unscheduled emergency maintenance, either by Flock or by third-party providers, or because of other causes beyond Flock’s reasonable control, but Flock shall use reasonable efforts to provide advance notice in writing or by e-mail of any scheduled service disruption.

7.4 Disclaimer. THE REMEDY DESCRIBED IN SECTION 7.1 ABOVE IS AGENCY’S SOLE REMEDY, AND FLOCK’S SOLE LIABILITY, WITH RESPECT TO DEFECTIVE EMBEDDED SOFTWARE. FLOCK DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED OR ERROR FREE; NOR DOES IT

MAKE ANY WARRANTY AS TO THE RESULTS THAT MAY BE OBTAINED FROM USE OF THE SERVICES. EXCEPT AS EXPRESSLY SET FORTH IN THIS SECTION, THE SERVICES ARE PROVIDED “AS IS” AND FLOCK DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT

LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. THIS DISCLAIMER OF SECTION 7.4 ONLY APPLIES TO THE EXTENT ALLOWED BY THE GOVERNING LAW OF THE STATE MENTIONED IN SECTION 9.6.

7.5 Insurance. Flock will maintain commercial general liability policies with policy limits reasonably commensurate with the magnitude of Flock’s business risk. Certificates of Insurance can be provided upon request.

7.6 Force Majeure. Parties are not responsible or liable for any delays or failures in performance from any cause beyond their control, including, but not limited to acts of God, changes to law or regulations, embargoes, war, terrorist acts, acts or omissions of third-Party technology providers, riots, fires, earthquakes, floods, power blackouts, strikes, supply chain shortages of equipment or supplies, weather conditions or acts of hackers, internet service providers or any other third Party acts or omissions. Force Majeure includes the novel coronavirus Covid-19 pandemic, and the potential spread of variants, which is ongoing as of the date of the execution of this Agreement.

8. LIMITATION OF LIABILITY; NO FEE TERM; INDEMNITY

8.1 Limitation of Liability. NOTWITHSTANDING ANYTHING TO THE CONTRARY, FLOCK AND ITS

SUPPLIERS (INCLUDING BUT NOT LIMITED TO ALL HARDWARE AND TECHNOLOGY SUPPLIERS),

OFFICERS, AFFILIATES, REPRESENTATIVES, CONTRACTORS AND EMPLOYEES SHALL NOT BE

RESPONSIBLE OR LIABLE WITH RESPECT TO ANY SUBJECT MATTER OF THIS AGREEMENT OR DocuSign Envelope ID: 7E6E5AC2-B71F-4E2B-A6E7-A44D388B7D93

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16 TERMS AND CONDITIONS RELATED THERETO UNDER ANY CONTRACT, NEGLIGENCE, STRICT LIABILITY, PRODUCT LIABILITY, OR OTHER THEORY: (A) FOR ERROR OR INTERRUPTION OF USE

OR FOR LOSS OR INACCURACY, INCOMPLETENESS OR CORRUPTION OF DATA OR FOOTAGE OR

COST OF PROCUREMENT OF SUBSTITUTE GOODS, SERVICES OR TECHNOLOGY OR LOSS OF BUSINESS; (B) FOR ANY INDIRECT, EXEMPLARY, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES; (C) FOR ANY MATTER BEYOND FLOCK’S ACTUAL KNOWLEDGE OR REASONABLE

CONTROL INCLUDING REPEAT CRIMINAL ACTIVITY OR INABILITY TO CAPTURE FOOTAGE OR IDENTIFY AND/OR CORRELATE A LICENSE PLATE WITH THE FBI DATABASE; (D) FOR ANY PUBLIC DISCLOSURE OF PROPRIETARY INFORMATION MADE IN GOOD FAITH; (E) FOR CRIME PREVENTION; OR (F) FOR ANY AMOUNTS THAT, TOGETHER WITH AMOUNTS ASSOCIATED WITH

ALL OTHER CLAIMS, EXCEED THE FEES PAID AND/OR PAYABLE BY AGENCY FOR THE SERVICES UNDER THIS AGREEMENT IN THE TWELVE (12) MONTHS PRIOR TO THE ACT OR OMISSION THAT

GAVE RISE TO THE LIABILITY, IN EACH CASE, WHETHER OR NOT FLOCK HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THIS LIMITATION OF LIABILITY OF SECTION 8 ONLY

APPLIES TO THE EXTENT ALLOWED BY THE GOVERNING LAW OF THE STATE MENTIONED IN SECTION 9.6.

8.2 Additional No-Fee Term Requirements. IN NO EVENT SHALL FLOCK’S AGGREGATE LIABILITY, IF

ANY, ARISING OUT OF OR IN ANY WAY RELATED TO THE COMPLIMENTARY NO-FEE TERM AS DESCRIBED IN SECTION 6.4 EXCEED $100, WITHOUT REGARD TO WHETHER SUCH CLAIM IS BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR OTHERWISE. Parties acknowledge and agree that the essential purpose of this Section 8.2 is to allocate the risks under the No-Fee Term described in Section 6.4 and limit potential liability given the aforementioned complimentary service, which would have been substantially higher if Flock were to assume any further liability other than as set forth herein. Flock has relied on these limitations in determining whether to provide the complementary No-Fee Term. The limitations set forth in this Section 8.2 shall not apply to claims or damages resulting from Flock’s other obligations under this Agreement.

8.3 Responsibility. Each Party to this Agreement shall assume the responsibility and liability for the acts and omissions of its own employees, deputies, officers, or agents, in connection with the performance of their official duties under this Agreement. Each Party to this Agreement shall be liable (if at all) only for the torts of its own officers, agents, or employees.

DocuSign Envelope ID: 7E6E5AC2-B71F-4E2B-A6E7-A44D388B7D93

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17 8.4 Indemnity. Agency hereby agrees to indemnify and hold harmless Flock against any damages, losses, liabilities, settlements and expenses in connection with any claim or action that arises from an alleged violation of Section 3.1, a breach of this Agreement, Agency’s Installation Obligations, Agency’s sharing of any data in connection with the Flock system, Flock employees or agent or Non-Agency End Users, or otherwise from Agency’s use of the Services, Flock Hardware, Agency Hardware and any Embedded Software, including any claim that such actions violate any applicable law or third Party right. Although Flock has no obligation to monitor Agency’s use of the Services, Flock may do so and may prohibit any use of the Services it believes may be (or alleged to be) in violation of Section 3.1 or this Agreement.

9. MISCELLANEOUS

9.1 Compliance With Laws. The Agency agrees to comply with all applicable local, state and federal laws, regulations, policies and ordinances and their associated record retention schedules, including responding to any subpoena request(s). In the event Flock is legally compelled to comply with a judicial order, subpoena, or government mandate, to disclose Agency Data or Agency Generated Data, Flock will provide Agency with notice.

9.2 Severability. If any provision of this Agreement is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that this Agreement will otherwise remain in full force and effect.

9.3 Assignment. This Agreement is not assignable, transferable or sublicensable by either Party, without prior consent. Notwithstanding the foregoing, either Party may assign this Agreement, without the other Party's consent, (i) to any parent, subsidiary, or affiliate entity, or (ii) to any purchase of all or substantially all of such Party's assets or to any successor by way of merger, consolidation or similar transaction.

9.4 Entire Agreement. This Agreement, together with the Order Form(s), the then-current Reinstall policy (https://www.flocksafety.com/reinstall-fee-schedule), Deployment Plan(s), and any attached addenda are the complete and exclusive statement of the mutual understanding of the Parties and supersedes and cancels all previous written and oral agreements, communications and other understandings relating to the subject matter of this Agreement, and that all waivers and modifications must be in a writing signed by both Parties, except as otherwise provided herein. None of Agency’s purchase orders, authorizations or similar documents will alter the terms of this DocuSign Envelope ID: 7E6E5AC2-B71F-4E2B-A6E7-A44D388B7D93

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18 Agreement, and any such conflicting terms are expressly rejected. In the event of any conflict of terms found in this Agreement or any other terms and conditions, the terms of this Agreement shall prevail.

9.5 Relationship. No agency, partnership, joint venture, or employment is created as a result of this Agreement and Agency does not have any authority of any kind to bind Flock in any respect whatsoever. Flock shall at all times be and act as an independent contractor.

9.6 Governing Law; Venue. This Agreement shall be governed by the laws of the State in which the Agency is located. The Parties hereto agree that venue would be proper in the chosen courts of the State of which the Agency is located. The Parties agree that the United Nations Convention for the International Sale of Goods is excluded in its entirety from this Agreement.

9.7 Publicity. Upon prior consent from Agency, Flock has the right to reference and use Agency’s name and trademarks and disclose the nature of the Services provided hereunder in each case in business and development and marketing efforts, including without limitation on Flock’s website.

9.8 Export. Agency may not remove or export from the United States or allow the export or re-export of the Flock IP or anything related thereto, or any direct product thereof in violation of any restrictions, laws or regulations of the United States Department of Commerce, the United States Department of Treasury Office of Foreign Assets Control, or any other United States or foreign agency or authority. As defined in Federal Acquisition Regulation (“FAR”), section 2.101, the Services, the Flock Hardware and Documentation are “commercial items” and according to the Department of Defense Federal Acquisition Regulation (“DFAR”) section 252.2277014(a)(1) and are deemed to be “commercial computer software” and “commercial computer software documentation.” Flock is compliant with FAR Section 889 and does not contract or do business with, use any equipment, system, or service that uses the enumerated banned Chinese telecommunication companies, equipment or services as a substantial or essential component of any system, or as critical technology as part of any Flock system. Consistent with DFAR section 227.7202 and FAR section 12.212, any use, modification, reproduction, release, performance, display, or disclosure of such commercial software or commercial software documentation by the U.S. Government will be DocuSign Envelope ID: 7E6E5AC2-B71F-4E2B-A6E7-A44D388B7D93

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19 governed solely by the terms of this Agreement and will be prohibited except to the extent expressly permitted by the terms of this Agreement.

9.9 Headings. The headings are merely for organization and should not be construed as adding meaning to the Agreement or interpreting the associated sections.

9.10 Authority. Each of the below signers of this Agreement represent that they understand this Agreement and have the authority to sign on behalf of and bind the Parties they are representing.

9.11 Notices. All notices under this Agreement will be in writing and will be deemed to have been duly given when received, if personally delivered; when receipt is electronically confirmed, if transmitted by email; the day after it is sent, if sent for next day delivery by recognized overnight delivery service; and upon receipt, if sent by certified or registered mail, return receipt requested.

FLOCK NOTICES ADDRESS:
1170 HOWELL MILL ROAD, NW SUITE 210
ATLANTA, GA 30318
ATTN: LEGAL DEPARTMENT
EMAIL: [email protected]

AGENCY NOTICES ADDRESS:

ADDRESS:
___________________________

___________________________
ATTN: ____________________
EMAIL: ____________________

DocuSign Envelope ID: 7E6E5AC2-B71F-4E2B-A6E7-A44D388B7D93 [email protected]
Gregory Castillo

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20 By executing this Agreement, Agency represents and warrants that it has read and agrees to all of the terms and conditions contained herein.

FLOCK GROUP, INC. Agency: CA - Colton PD (OMNIA)

By:
\FSSignature2\
By:
\FSSignature1\
Name:
\FSFullname2\
Name:
\FSFullname1\
Title:
\FSTitle2\
Title:
\FSTitle1\
Date:
\FSDateSigned2\
Date:
\FSDateSigned1\

DocuSign Envelope ID: 7E6E5AC2-B71F-4E2B-A6E7-A44D388B7D93 Gregory Castillo

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Law Enforcement
Let’s defeat crime together
Contents
Implementation Timeline � � � � � � � � � � � � � � � � � � � � � � � 2 Implementation Team � � � � � � � � � � � � � � � � � � � � � � � � � 3 Implementation Service brief: Standard VS Advanced � � � � � � � � 6 Standard Implementation � � � � � � � � � � � � � � � � � � � � � � � � � 6 Advanced Implementation � � � � � � � � � � � � � � � � � � � � � � � � 8 Things to Consider when Picking Locations � � � � � � � � � � � � � 10 Customer Responsibilities: AC-Powered Cams � � � � � � � � � � � � 11 Electrician Handout � � � � � � � � � � � � � � � � � � � � � � � � � � 12 Electrician Installation Steps � � � � � � � � � � � � � � � � � � � � � � �12 FAQs about AC-Powered Flock Cameras � � � � � � � � � � � � � � � �13 Installation Service Brief Summary � � � � � � � � � � � � � � � � � � 15 Permitting: Pre-Install Questionnaire � � � � � � � � � � � � � � � � � 16 1� Timeline � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 16 2� Right of Way � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 16 3� AC Power vs� Solar � � � � � � � � � � � � � � � � � � � � � � � � � � 16 4� Traffic Control & Installation Methods � � � � � � � � � � � � � � � 16 5� Paperwork & Required Forms � � � � � � � � � � � � � � � � � � � � �17 6� Contacts � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �17 Professional Services Fee Schedule � � � � � � � � � � � � � � � � � � 17 Billing � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 18 Help Center � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 19 Customer Support � � � � � � � � � � � � � � � � � � � � � � � � � � � 19 1 DocuSign Envelope ID: 7E6E5AC2-B71F-4E2B-A6E7-A44D388B7D93

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This timeline provides general guidance and understanding of your installation process� While we typically complete installations 6-8 weeks after locations have been finalized, delays can occur as noted in the timeline below:
2 DocuSign Envelope ID: 7E6E5AC2-B71F-4E2B-A6E7-A44D388B7D93

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Team How they will support you
Project Manager Your Project Manager is your primary contact during camera installation�
• Your project manager will guide you through the entire installation process, keeping you apprised of all implementation updates as well as answering any questions you have during this time� They will ensure that all the cameras are on the ground and operating for at least 48 hours before transitioning you to your Customer Success Manager�
Field Operations
Team
• The Field Operations team is responsible for the physical installation and maintenance of cameras and associated equipment provided by Flock� This includes a large team of technicians, schedulers, and many others involved in ensuring the delivery of the product� • They take the technical plan you finalized with Product Implementation and work closely with other teams at Flock to make sure that the cameras are installed quickly and safely and in a way that maximizes the opportunity to solve crime at a specific location� • *Note*: For all Installation questions or concerns, please always direct them to your Customer Success Manager and not the technician�
Product
Implementation
Specialist
Your Product Implementation Specialist is your technical product expert�
They will help translate your goal for using Flock Safety cameras into a technical plan that can be executed and enable you to solve crime� Your specialist will work your Sales Rep to:
• Review the cameras in your deployment
• Ensure that the deployment plan is set up for success from a technological standpoint in addition to meeting your goals for the product
• If any of your locations require permits, a member of the Product Implementation team will assist you in packaging your application(s)� Implementation Team
3 DocuSign Envelope ID: 7E6E5AC2-B71F-4E2B-A6E7-A44D388B7D93

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Attachment: Colton_PD_x_Flock_Safety_-_InsightOMNIA_Quot (3748 : Purchase - Flock Safety Group Inc. / Insight Enterprises Inc.) Relationship
Team How they will support you
Customer
Success
Manager
Your Customer Success Manager is your strategic partner for your lifetime as a Flock customer�
While the cameras are getting installed, your CSM will help get your account set up and get all key users trained on the system� Post-Camera-Installation, your CSM will be your go-to for most account- related needs: You should reach out to them to:
• Set up Account Training
• Understand benefits of features
• Learning best practices for getting relevant data
• Identifying opportunities to expand the security network in your area
• Provide feedback on your partnership with Flock
Flock Safety
Support
The Flock Safety Support team is committed to answering all your day- to-day questions as quickly as possible� To get in touch with support, simply email support@flocksafety�com� Support can help you:
• Request camera maintenance
• Troubleshoot online platform
• Contract / Billing questions
• Update account information
• Camera Sharing questions
• Quick “How to” questions in your Flock Account
Please Note: On some occasions, third parties outside of Flock Safety may be (or need to be) involved in your implementation�
4 DocuSign Envelope ID: 7E6E5AC2-B71F-4E2B-A6E7-A44D388B7D93

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Attachment: Colton_PD_x_Flock_Safety_-_InsightOMNIA_Quot (3748 : Purchase - Flock Safety Group Inc. / Insight Enterprises Inc.) Outside Party When they may be involved
Electrician/
Street
Department
If the Flock cameras need to be AC powered, you (customer) are responsible for providing an electrician to ensure power connectivity Public Works
(LE) To weigh in on the use of public Rights of Way or property Department of
Transportation
(DOT), City,
or County
agencies
If installation in your area requires permitting
5 DocuSign Envelope ID: 7E6E5AC2-B71F-4E2B-A6E7-A44D388B7D93

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Attachment: Colton_PD_x_Flock_Safety_-_InsightOMNIA_Quot (3748 : Purchase - Flock Safety Group Inc. / Insight Enterprises Inc.) Standard Implementation
Cost = $350 / camera (one time cost)
Implementation Service brief: Standard VS Advanced
Included in scope:

Once Designated Locations are confirmed, as part of the Standard Implementation Service Flock will perform the following:
• An in-person site survey to confirm the installation feasibility of a location (location assessment, solar assessment, visibility review, etc�)
• Confirm that a location is safe for work by following State utility locating procedures� Work with local utilities to prevent service interruptions during the installation • Engage 811 ‘Call-before-you-Dig’ system to receive legal dig date • Apply approved markings Coordinate with 811 regarding any necessary high-risk dig clearances or required vendor meets
• Each installation may include the following:
• Installation of camera and solar panel with standard, 12’ above grade Flock breakaway pole
• Installation of camera and solar panel on a suitable existing pole, no higher than 8-12’ (approval at Flock Safety’s discretion)
• Installation of camera and AC adapter that a qualified electrician can connect to AC power on a suitable existing pole, no higher than 8-12’ (approval at Flock Safety’s discretion)
• Flock will provide and mount an AC adapter that a qualified electrician can connect to AC power following our electrical wiring requirements (link). Flock is unable to make any AC connections or boreholes in any material other than dirt, grass, loose gravel (or other non-diggable material). Electrical work requiring a licensed electrician and associated costs, not included in the scope. • Access requiring up to a 14’ A-frame ladder
• Standard MUTCD traffic control procedures performed by a Flock technician • Obtain a business license to operate in the City and State of camera location 6 DocuSign Envelope ID: 7E6E5AC2-B71F-4E2B-A6E7-A44D388B7D93

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Attachment: Colton_PD_x_Flock_Safety_-_InsightOMNIA_Quot (3748 : Purchase - Flock Safety Group Inc. / Insight Enterprises Inc.) Not included in scope:

Flock does not include the following as part of the Standard Implementation Service but can provide a quote for sourcing at an additional cost:
• Cannot NCHRP 350 or MASH approved pole (as may be required for locations in DOT right of way)
• A Bucket Truck for accessing horizontal/cross-beams
• Site-specific engineered traffic plans
• Third-party provided traffic control
• State or City-specific specialty contractor licenses
• Custom engineered drawings
• Electrical work requires a licensed electrician� Flock will provide and mount an AC adapter that a qualified electrician can connect to AC power but cannot make any AC connections or boreholes in any material other than dirt, grass, loose gravel (or other non-diggable material)�
• Private utility search for privately owned items not included in standard 811 procedures (communication, networking, sprinklers, etc�)
• Upgrades to power sources to ready them for Flock power (additional fuses, switches, breakers, etc�)
• Any fees or costs associated with filing for required City, County, or State permits 7 DocuSign Envelope ID: 7E6E5AC2-B71F-4E2B-A6E7-A44D388B7D93

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Attachment: Colton_PD_x_Flock_Safety_-_InsightOMNIA_Quot (3748 : Purchase - Flock Safety Group Inc. / Insight Enterprises Inc.) Included in scope: Once Designated Locations are confirmed, as part of the Advanced Implementation Service, Flock will perform the following:
• An in-person site survey to confirm the installation feasibility of a location (location assessment, solar assessment, visibility review, etc�)
• Confirm that a location is safe for work by following State utility locating procedures� Work with local utilities to prevent service interruptions during the installation • Engage 811 ‘Call-before-you-Dig’ system to receive legal dig date • Apply approved markings Coordinate with 811 regarding any necessary high-risk dig clearances or required vendor meets
• Each installation may include the following:
• Installation of camera and solar panel with standard, 12’ above grade Flock breakaway pole
• Installation of camera and solar panel on a suitable existing pole, no higher than 8-12’ (approval at Flock Safety’s discretion) or NCHRP 350 or MASH approved pole, if necessary�
• Pole Options - Northern and Coastal
• Pole Options - Non-Winterized, Non-Coastal
• Pole Options - Georgia
• Pole Options - Texas
• Installation of camera and AC adapter that a qualified electrician can connect to AC power on a suitable existing pole, no higher than 8-12’ (approval at Flock Safety’s discretion)
• Flock will provide and mount an AC adapter that a qualified electrician can connect to AC power following our electrical wiring requirements (link)� Flock cannot make any AC connections or boreholes in any material other than dirt, grass, loose gravel (or other non-diggable material)� Electrical work requiring a licensed electrician and associated costs, not included in the scope� • Access requiring up to a 14’ A-frame ladder
• Standard MUTCD traffic control procedures performed by a Flock technician • Obtain a business license to operate in the City and State of camera location Advanced Implementation
Cost = $750 / camera (one time cost)
8 DocuSign Envelope ID: 7E6E5AC2-B71F-4E2B-A6E7-A44D388B7D93

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Attachment: Colton_PD_x_Flock_Safety_-_InsightOMNIA_Quot (3748 : Purchase - Flock Safety Group Inc. / Insight Enterprises Inc.) Not included in scope:

By default, Flock does not include the following as part of the Advanced Implementation Service but can optionally provide a quote for sourcing (additional cost):
• A Bucket Truck for accessing horizontal/cross-beams
• Site-specific engineered traffic plans
• Third-party provided traffic control
• State or City-specific specialty contractor licenses
• Custom engineered drawings
• Electrical work requires a licensed electrician� Flock will provide and mount an AC adapter that a qualified electrician can connect to AC power but cannot make any AC connections or boreholes in any material other than dirt, grass, loose gravel (or other non-diggable material)�
• Private utility search for privately owned items not included in standard 811 procedures (communication, networking, sprinklers, etc�)
• Upgrades to power sources to ready them for Flock power (additional fuses, switches, breakers, etc�)
Any fees or costs associated with filing for required City, County, or State permits 9 DocuSign Envelope ID: 7E6E5AC2-B71F-4E2B-A6E7-A44D388B7D93

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Attachment: Colton_PD_x_Flock_Safety_-_InsightOMNIA_Quot (3748 : Purchase - Flock Safety Group Inc. / Insight Enterprises Inc.) Things to Consider when Picking Locations
Falcon Cameras
• Use Cases
• Flock LPRs are designed to capture images of rear license plates aimed in the direction of traffic�
• Flock LPRs are not designed to capture pedestrians, sidewalks, dumpsters, gates, other areas of non-vehicle traffic, intersections�
• Placement
• They capture vehicles driving away from an intersection� • They cannot point into the middle of an intersection� • They should be placed after the intersection to prevent stop and go motion activation or “stop and go” traffic�
• Mounting
• They can be mounted on existing utility, light, traffic signal poles, or 12 foot Flock poles� **NOTE** Permitting (or permission from pole owner) may be required to use existing infrastructure or install in specific areas, depending on local regulations & policies�
• They should be mounted one per pole*� If using AC power , they can be mounted 2 per pole�
• *Cameras need sufficient power� Since a solar panel is required per camera, it can prevent adequate solar power if two cameras and two solar panels are on a single pole (blocking visibility)� Therefore if relying on solar power , only one camera can be installed per pole�
• They can be powered with solar panels or direct wire-in AC Power (no outlets)� **NOTE** Flock does not provide Electrical services� Once installed, the agency or community must work with an electrician to wire the cameras� Electrician services should be completed within two days of installation to prevent the camera from dying� • They will require adequate cellular service using AT&T or T-Mobile to be able to process & send images�
Solar Panels
• Solar panels need unobstructed southern-facing views� Pole
• If a location requires a “DOT Pole” (i�e�, not Flock standard pole), the implementation cost will be $750/camera�
10 DocuSign Envelope ID: 7E6E5AC2-B71F-4E2B-A6E7-A44D388B7D93

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Attachment: Colton_PD_x_Flock_Safety_-_InsightOMNIA_Quot (3748 : Purchase - Flock Safety Group Inc. / Insight Enterprises Inc.) Customer Responsibilities: AC-Powered Cams
If the Flock cameras need to be AC-powered, the customer is responsible for acquiring an electrician and ensuring they connect the camera to power� See steps 2 and 6 below� Visit flocksafety�com/power-install for the complete plan, FAQs & to get started! 11 DocuSign Envelope ID: 7E6E5AC2-B71F-4E2B-A6E7-A44D388B7D93

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Attachment: Colton_PD_x_Flock_Safety_-_InsightOMNIA_Quot (3748 : Purchase - Flock Safety Group Inc. / Insight Enterprises Inc.) Electrician Handout
Electrician Installation Steps
1� Run AC cable and conduit to the
box according to NEC Article 300
and any applicable local codes� The
gland accepts 1/2” conduit�
2� Open the box using hinges�
3� Connect AC Mains per wiring
diagram below:
• Connect AC Neutral wire to the
Surge Protector white Neutral
wire using the open position on
the lever nut�
• Connect AC Line wire to the
Surge Protector black Line wire
using the open position on the
lever nut�
• Connect AC Ground wire to the Surge Protector green ground wire using the open position on the lever nut�
4� Verify that both the RED LED is lit on the front of the box 5� Close box and zip tie the box shut with the provided zip tie 6� While still on-site, call Flock, who will remotely verify that power is working correctly:

Southeast Region - (678) 562-8766
West-Region - (804) 607-9213
Central & NE Region - (470) 868-4027
12 DocuSign Envelope ID: 7E6E5AC2-B71F-4E2B-A6E7-A44D388B7D93

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Attachment: Colton_PD_x_Flock_Safety_-_InsightOMNIA_Quot (3748 : Purchase - Flock Safety Group Inc. / Insight Enterprises Inc.) FAQs about AC-Powered Flock Cameras
• What voltage is supported? The AC kit is designed to work with 120VAC infrastructure by default� A 240VAC version is available on request�
• How much power does this consume? Peak current draw is 1�5 A at 120VAC� The average power draw is roughly 30W in high traffic conditions but maybe lower when fewer vehicles are present�
• Who is responsible for contracting the electrician? The customer is responsible for contracting an electrician� We can help answer questions, but the customer is responsible for identifying and contracting an electrician� • Who is responsible for maintenance? Flock will handle all maintenance related to Flock’s camera and power equipment� However , any problems with the electrical supply are the customer’s responsibility� The AC junction box has two lights to indicate the presence of power and make it easy for quick diagnosis if there is a problem related to the AC power source�
• If the camera indicates to Flock that there is a power supply problem, Flock will notify the customer and request that the customer verifies the lights on the AC junction box� If the AC Source light is illuminated, Flock will send a technician to investigate� If the AC source light is not illuminated, the customer should check any GFCI’s or breakers in the supply circuit or call the electrician who installed the power supply� • How much does it cost? Work required to bring AC power to each location will be different, so exact pricing is unavailable� Primary cost drivers include arrow boards and the distance from the camera location to the AC power source� • What information do I need to provide my electrician? The Flock deployment plan and these work instructions should be sufficient to secure a quote� It will be helpful if you know the location of the existing power infrastructure before creating the deployment plan�
• Can you plug it into my existing power outlet? The Flock AC power adapter does not use a standard outlet plug but must be directly wired into the power mains� While using outlet plugs may be convenient, they can easily be unplugged, presenting a tampering risk to this critical safety infrastructure� The electrician can route power directly to the camera with a direct wire-in connection if an outlet is close to the camera� • How long does this process typically take? The installation process typically takes 6-8 weeks� To accelerate the process, be sure to have the electrician perform his work shortly after the Flock technician finishes installing the camera� • What kind of electrician should I look for? Any licensed electrician should perform this work, though we have found that those who advertise working with landscape lighting are most suited for this work�
• What happens if the electrician damages the equipment? The customer is responsible for contracting the electrician� Any liability associated with this work would be assumed by the customer� If any future work is required at this site due to the electrical infrastructure or the work performed by the electrician would be the responsibility of the customer�
13 DocuSign Envelope ID: 7E6E5AC2-B71F-4E2B-A6E7-A44D388B7D93

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Attachment: Colton_PD_x_Flock_Safety_-_InsightOMNIA_Quot (3748 : Purchase - Flock Safety Group Inc. / Insight Enterprises Inc.) • When should the electrician perform his work? Once Flock installs the camera, you will receive an email alert letting you know that this has been completed� After this, you will need to schedule the electrician to route power to the pole� • What if my electrician has questions about Flock’s AC Kit? You should share the AC-Power Kit Details packet with the electrician if they have questions� • What if the AC power is on a timer? Sometimes the AC power will be on a timer (like used for exterior lighting)� Flock requires that the AC power provided to the camera be constant� The source that the electrician uses must not be on a timing circuit� 14 DocuSign Envelope ID: 7E6E5AC2-B71F-4E2B-A6E7-A44D388B7D93

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Attachment: Colton_PD_x_Flock_Safety_-_InsightOMNIA_Quot (3748 : Purchase - Flock Safety Group Inc. / Insight Enterprises Inc.) What is covered by
Flock
What is NOT covered by
Flock Special note
Flock Cameras & Online
Platform
Traffic Control and any
associated costs
Mounting Poles
*DOT Approved Pole cost
Electrician & ongoing
electrical costs
AC Power Kit (as needed) Engineering Drawings
Solar Panels (as needed) Relocation Fees Excluding changes during initial installation
Site Surveys and Call 811
Scheduling Contractor licensing fees
Installation Labor Costs Permit application
processing fees
Customer Support / Training Specialist mounting
equipment
Including, but not limited to,
**MASH poles or adapters
Cellular Data Coverage Bucket trucks
Maintenance Fees (review Fees
Sheet for more details)
Loss, theft, damage to Flock
equipment
Data storage for 30 days Camera downtime due to
power outage
Only applicable for
AC-powered cameras
Below outlines the statement of work for the Flock Camera Installation:

Installation Service Brief Summary
*If a location requires a “DOT pole” (i�e�, not our standard), the implementation cost will be $750/camera; This cost is applicable for installations in GA, IL, SC, TN, and CA� **MASH poles: Manual for Assessing Safety Hardware (MASH) presents uniform guidelines for crash testing permanent and temporary highway safety features and recommends evaluation criteria to assess test results
15 DocuSign Envelope ID: 7E6E5AC2-B71F-4E2B-A6E7-A44D388B7D93

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Attachment: Colton_PD_x_Flock_Safety_-_InsightOMNIA_Quot (3748 : Purchase - Flock Safety Group Inc. / Insight Enterprises Inc.) Permitting: Pre-Install Questionnaire
1� Timeline
• In Flock Safety’s experience, in-depth permitting requirements can add 2+ months to the installation timeline� Law enforcement agencies and city governments can work with their local Public Works or Department of Transportation offices directly to help expedite the process� When Flock Safety customers manage the permitting processes, results tend to come more quickly�
• Can your agency own the permitting process with Flock Safety’s assistance? 2� Right of Way
• Will any Flock Safety cameras be installed on the city, state, or power company-owned poles or in the city, county, or state Right of Way (RoW)? • What is the RoW buffer?
• Will additional permits or written permission be required from third-party entities (such as DOT, power companies, public works, etc�)?
• Will any cameras be installed on city-owned traffic signal poles (vertical mass)? • If yes, please provide heights/photos to determine if a bucket truck is needed for the installation�
• Note: A bucket truck is required if the height exceeds 15 feet tall� 3� AC Power vs� Solar
• If AC powered, is there a 120V power source available, and is there access to an electrician who can connect the existing wire to the Flock Safety powered installation kit? (Link)
• If solar-powered, consider the size of the solar panel and potential to impact the visibility of DOT signs/signals:
• Single Panel: 21�25” x 14” x 2” (Length x Width x Depth) • Double Panel: 21�25” x 28” x 2” (LxWxD)
4� Traffic Control & Installation Methods
• If a bucket truck is required, this typically necessitates an entire lane to be blocked in the direction of travel� Can you provide a patrol car escort, or will full traffic control be required?
• Note: If traffic control is required, you may incur additional costs due to city/state requirements; Fees will be determined by quotes received� • If full traffic control is required (cones, arrow boards, etc�):
• Will standard plans suffice, or are custom plans needed? Custom plans can double the cost, while standard plans can be pulled from the Manual of Uniform Traffic Control Devices (MUTCD)�
• Will a non-sealed copy of the traffic plan suffice? Or does the traffic plan need to be sealed and/or submitted by a professional engineer?
• Are there state-specific special versions/variances that must be followed? 16 DocuSign Envelope ID: 7E6E5AC2-B71F-4E2B-A6E7-A44D388B7D93

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Attachment: Colton_PD_x_Flock_Safety_-_InsightOMNIA_Quot (3748 : Purchase - Flock Safety Group Inc. / Insight Enterprises Inc.) • If a bucket truck is not required, the shoulder or sidewalk should suffice and enable Flock Safety to proceed without traffic control systems in place� • Note: In some states (i�e�, arrow boards), sidewalks may require signage� If signage is mandatory, Will your Public Works department be able to assist? 5� Paperwork & Required Forms
• Flock Safety will need copies of paperwork to complete before proceeding (ex�, business license applications, encroachment permit applications)� We can save critical time by gathering these documents upfront� We appreciate your assistance in procuring these�
6� Contacts
• If Flock Safety needs to interface directly with the departments, please share the contact information of the following departments:
• Permitting
• Public Works
• Traffic Department
Professional Services Fee Schedule
• Camera relocation, existing pole non-AC powered = $350 • Camera relocation, Flock pole and/or AC powered = $750 • Camera replacement as a result of vandalism, theft, or damage = $500 • Pole replacement as a result of vandalism, theft, or damage = $500 • Trip charge = $350
• Examples:
• Angle adjustment (elective)
• Install additional Flock signage
17 DocuSign Envelope ID: 7E6E5AC2-B71F-4E2B-A6E7-A44D388B7D93

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Attachment: Colton_PD_x_Flock_Safety_-_InsightOMNIA_Quot (3748 : Purchase - Flock Safety Group Inc. / Insight Enterprises Inc.) Billing
5�1b Falcon Fees� For Falcon products during the Initial Term, Agency will pay Flock fifty percent (50%) of the first Usage Fee, the Implementation Fee, and any fee for Hardware (as described on the Order Form, together with the “Initial Fees”) as set forth on the Order Form on or before the 30th day following receipt of initial invoice after Effective Date� Upon commencement of installation, Flock will issue an invoice for twenty-five percent (25%) of the Initial Fees� The Agency shall pay on or before the 30th day following receipt of the invoice�
Upon completion of installation, Flock will issue an invoice for the remaining balance, and Agency shall pay on or before the 30th day following receipt of the final invoice� Flock is not obligated to commence the Installation Services unless and until the first payment has been made and shall have no liability resulting from any delay related thereto� For a Renewal Term, as defined below, Agency shall pay the entire invoice on or before the anniversary of the Effective Date�
6�1b Falcon Term� Subject to earlier termination as provided below, the initial term of this Agreement shall be for the period of time set forth on the Order Form (the “Initial Term”)� The Term shall commence upon first installation and validation of a Unit� Following the Initial Term, unless otherwise indicated on the Order Form, this Agreement will automatically renew for successive renewal terms for the length set forth on the Order Form (each, a “Renewal Term,” and together with the Initial Term, the “Service Term”) unless either party gives the other party notice of non-renewal at least thirty (30) days before the end of the then-current term�
18 DocuSign Envelope ID: 7E6E5AC2-B71F-4E2B-A6E7-A44D388B7D93

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Attachment: Colton_PD_x_Flock_Safety_-_InsightOMNIA_Quot (3748 : Purchase - Flock Safety Group Inc. / Insight Enterprises Inc.) Help Center
Our Help Center is filled with many resources to help you navigate through the online platform� Below you will find some common questions and their relevant help article:

How do I search camera footage?
How do I add a user?
How do I add a vehicle to my own Hot List?
How do I enable browser notifications for Hot List alerts? How do I get text alerts for Hot List?
How do I request camera access from other nearby agencies? How do I use the National Lookup to search for a plate? (National Lookup - network of law enforcement agencies that have opted to allow their network of Flock cameras to be used for searches)
How do I reset my / another user’s password?
Customer Support
You can reach our customer support team anytime by emailing support@flocksafety�com� They can help answer any “How-To” questions you may have� 19 DocuSign Envelope ID: 7E6E5AC2-B71F-4E2B-A6E7-A44D388B7D93

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Attachment: Colton_PD_x_Flock_Safety_-_InsightOMNIA_Quot (3748 : Purchase - Flock Safety Group Inc. / Insight Enterprises Inc.)