Cities Index.
Scope of Work

Commerce City Council
August 13, 2024

Document
Scope of Work
Meeting
August 13, 2024
Body
Commerce City Council
Original file
5.6 MB
Text extracted from the city's file for reading and search. Open the original on cityofcommerce.legistar1.com. That file is the official record.

“The Crossing Guard Company”
A Proposal for
City of Commerce
RFP - Crossing Guard Services
July 22, 2024
Presented by
David Mecusker; Marketing & Contracts Manager
10440 Pioneer Boulevard, Suite 5, Santa Fe Springs, CA 90670 OFFICE PHONE: 800.540.9290 FAX: 310.202.8325
EMERGENCY DISPATCH: 877.512.2267
www.thecrossingguardcompany.com

July 16, 2024
Lena Shumway
City Clerk / Director of Administrative Services
City of Commerce
RFP – Crossing Guard Services
2535 Commerce Way, Commerce, CA 90040
Dear Ms. Shumway:

On behalf of All City Management Services, Inc. (ACMS), I would like to express our sincere appreciation for the potential opportunity to continue to serve the community of Commerce. We are proud to have managed the School Crossing Guard program for the City of Commerce for the last three years.

We have received the Bid Proposal with services to begin on or around August 13, 2024. We have reviewed the Scope of Work and agree to have the terms and conditions set forth with the following exceptions: we have slight concerns with the language used under section IV. Scope of Services, item 5 and item 8. Please see out exceptions page within our response for additional details.

Our goal is simple, to relieve agencies of the day-to-day responsibilities of managing a Crossing Guard Program. As a full services contractor, we assume complete responsibility for the day to day operations of the Crossing Guard programs we manage. This includes recruitment, background clearance, hiring, training, equipment, payroll, supervision, and management of the program. We maintain local supervision, alternate guards, a paging system, and a 24-hour 800 number to ensure adequate response and immediate back-up for any Crossing Guard absent from duty for any reason. We also establish communication with each school to ensure proper scheduling.

We have become the nation’s largest provider of private crossing guards as a result of our singular focus to this industry as well development of benchmark training. This includes our “Employee Handbook for School Crossing Guards” which details our Job Requirements, the initial and ongoing Training we provide, including our Site Evaluations, our Rules of Conduct, Crossing Guard of the Year recognition and the Certification Requirements for all ACMS Crossing Guards.

We are certainly excited about the possibility of continuing to provide Crossing Guard services for the City of Commerce. If you have any questions, please feel free to contact me at 800 540-9290.

Sincerely,
David Mecusker
Marketing & Contracts Manager
[email protected]

COMPANY PROFILE
All City Management Services, Inc. (ACMS), is a California based Corporation founded in 1985.

We are the largest provider of School Crossing Guard services, managing both large and small Crossing Guard Programs. We currently have over 8,500 employees dedicated to safety, serving cities, towns, communities, schools, and school districts nationwide.

One defining issue that distinguishes ACMS is that we are the only company that exclusively provides School Crossing Guard Services. It is our commitment to limiting the scope and focus of the company to School Crossing Guards that has helped us emerge as “The Crossing Guard Company”. We have successfully privatized the Crossing Guard programs for over 310+ agencies.

Ultimately our clients become the beneficiaries of our single-minded approach toward this industry.

The heart of our business is in assuming responsibility for the task and challenges of conducting a successful Crossing Guard Program. Toward that end, in our typical contractual arrangement we assume responsibility for; recruitment, local hiring, background clearance compliant with Department of Justice standards, initial and ongoing training, payroll and administrative support functions, coordination of assigning qualified substitutes during absences, local supervision, complaint investigation and resolution, communicating with schools and site safety inspections.

One of the benefits we bring to any agency is our expertise in overseeing a seamless transition from public to private management of the program. The continuity of the Crossing Guards’ employment is a key component of a seamless transition. We value the experiences and understanding of the Crossing Guards currently working in each program we manage. Much of our success with individual programs is a result of the experience and knowledge these Crossing Guards bring to our management.

With over 36 years of experience, ACMS leads the Crossing Guard Industry in the development of Crossing Guard standards for training, supervision, and safety. Each program we have taken on has brought a unique set of issues and challenges. The heart of our success has been our ability to articulate these challenges and experiences into our training, policies, and procedures to benefit all Crossing Guards in all the cities, towns, and communities we service.

All City Management Services, Inc. has not lost a client agency due to failure or refusals to complete a contract and has not lost a client agency due to the level of service provided.

Company Data
All City Management Services, Inc.

Corporate Office
10440 Pioneer Blvd., Suite 5
Santa Fe Springs, CA 90670
Phone: 310 202 8284 Fax: 800 430 1059
24-hour number is 877 512 2267
https://thecrossingguardcompany.com
Federal Tax Identification Number: 95-3971517
Bid Direct Point of Contact
ACMS represents the following person is authorized to negotiate on their behalf with the City of Commerce in connection with this RFP:

David Mecusker, Marketing & Contracts Manager
Phone: 310 202 8284 Ext. 107
[email protected]
Satellite Offices
Texas Nevada Kansas
2012 E. Randol Mill, Ste. 222 4775 W. Teco Ave., Ste. 235 8928 Nieman Road Arlington, TX 76011 Las Vegas, NV 89118 Shawnee, KS 66214 Phone: 817 962 0110 Phone: 702 675 3135 Phone: 800 540 9290 Fax: 800 430 1059 Fax: 702 750 2110 Fax: 800 430 1059
All City Management Services, Inc. was established on May 3, 1985, as an S Corporation and has not conducted business under any other business name. All City Management Services, Inc. is not partially owned by another business organization or individual. All City Management Services, Inc. has 38 years of experience providing crossing guard services. Baron Farwell; President and General Manager owns one hundred percent (100%) of stock outstanding. Demetra Farwell is the Corporate Secretary for All City Management Services, Inc.

All City Management Services, Inc. has not lost a client agency due to failure or refusal to complete a contract and has never lost a client agency due to the level of service provided.

All City Management Services, Inc.’s financial interests are associated with Crossing Guard and has no financial interest in other lines of business.

Department Contact Listing
Owner / President: Chief Operating Office:

Baron Farwell Brian Brooks
310 202 8284 Ext 100 / Mobile: 310 877 7336 310 202 8284 Ext. 105 / Mobile: 913 731 8174 [email protected] [email protected] Human Resources Director / Corporate Secretary:

Demetra Farwell
310 202 8284 Ext. 101
[email protected]
Operations Staff:

Patricia Pohl, Vice President of Operations Kim Brooks, National Operations Manager Mobile: 310 877 7045 Mobile: 913 333 2563
[email protected] [email protected] Jennifer Lucero, Program Manager Maley Morales Cedillo, Area Supervisor Mobile: 562 676 0418 Mobile: 310 202 8284
[email protected] [email protected] Contract Manager: Administrative Services Manager:

David Mecusker Ashlee Herron
310 202 8284 Ext. 107 / Mobile: 424 521 5123 310 202 8284 Ext. 103 [email protected] [email protected] Controller: Accounting Manager:

John Varner Angelica Maciel
800 540 9290 / Mobile: 562 536 9290 800 540 9290 / Mobile: 424 521 5949 [email protected] [email protected] Payroll Manager:

Noel Concha
310 202 8284 Ext. 110
[email protected]
City of Commerce Payroll Representative:

Josue Garcia
310 202 8284 Ext. 125 / Mobile: 323 895 0083
[email protected]
Owner Baron Farwell Director of Marketing Harlan Sims Marketing Assistants Marketing Manager Business Development/ Contracting Client Satisfaction Comptroller John Varner Payroll / Accounting Managers Payroll Specialists / Accounting Specialists Expense Management Accounts Payable Client Satisfaction Director, Admin Services D. Farwell Admin. Manager Vendor Relationships Client Satisfaction Insurance Inventory V.P. of Operations Patricia Pohl National Operations Manager Operations Mangers Client Satisfaction Area Supervisors Crossing Guards HR Coordinator Chief Operations Officer Brian Brooks City of Commerce
Vice President of Operations
Patricia Pohl
310 877 7045 cell
[email protected]
National Operations Manager
Kim Brooks
913 333 2563 cell
[email protected]
Operations/Program Manager
Jennifer Lucero
562 676 0418 cell
[email protected]
Area Supervisor
Maley Morales Cedillo
213 700 7893 cell
[email protected]
Up to 8 Crossing Guards
Field Management Personnel
The most significant resources ACMS brings to any Crossing Guard program is the depth and scope of management provided by the years of experience brought by our operational management team. The community serviced by the City of Commerce will benefit from a team concept which consists of Area Supervisor, Program Manager, National Operations Manager and Vice President of Operations. Each Member of our management team is available 24 hours a day via cellular telephone. The following is a brief synopsis of the respective duties of each.

Area Supervisor (Maley Morales Cedillo): Maley will continue to serve as Area Supervisor she will handle all aspects of the daily supervision of the program of eight (8) Crossing Guards and alternate pool. With support from the Program Manager she will typically recruit, hire, train and provide personnel management for all the sites she oversees and interfaces with school staff as needed. In addition to communicating with the School staff, she is responsible for ensuring each employee receives the proper number of Site Performance Evaluations and completes the Certification mandates. Maley will be available by telephone on all occasions for discussion with staff and will be locally available for meetings in person upon 24-hour written or telephonic notice. Maley Morales Cedillo reports directly to the Program Manager.

Program Manager (Jennifer Lucero): Jennifer will continue to serve as Program Manager and directly manage your Area Supervisor and provide training and support. She will also interface with the City representatives and School staff as needed. She will continue to assist in the hiring of the Area Supervisor and Crossing Guards as well as the development and implementation of training programs and certification standards. Jennifer has considerable experience as a Program Manager including programs in Bell Gardens, Vernon, Huntington Park, Bellflower, Lynwood, and Paramount. She will ensure compliance with Company standards and the City’s expectations. Jennifer Lucero reports directly to the National Operations Manager.

National Operations Manager (Kim Brooks): Kim has over 6 years in the industry providing field management and support for ACMS. She is responsible for the development and implementation of operational standards, training programs, safety instruction and compliance with all legal requirements and restrictions. Works directly with Vice President of Operations to ensure all program standards are being met. Kim has extensive experience implementing and managing comparable and larger programs. She is responsible for initial training and orientation for all new client programs. Kim Brooks reports directly to Vice President of Operations.

Vice President of Operations (Pat Pohl): Pat has over 27 years of industry experience. She is responsible for overall contract compliance. Works with the National Operations Manager on the development of training programs and implementation of safety standards. Coordinates the flow of information between operations and administrative staff.

Approach and Management Plan
ACMS employs a Team Concept of management which results in efficient field operations as well as providing a multifaceted response to potential problems. The Vice President of Operations and National Operations Manager will continue to work together with input from the City of Commerce to establish specific program objectives and expectations. These Senior Managers then work directly with your Operations/Program Manager and Area Supervisor to implement the management plan.

The Program Manager along with your local Area Supervisor has responsibility for the direct management of the Crossing Guards and together they will ensure the City’s operational expectations are met. Standards and expectations are communicated to Crossing Guards personally by their local supervisor so as to allow the employee a better understanding of the decision-making process. This helps reduce confrontational attitudes by establishing and enhancing the common goal of providing for the safety of school children.

Crossing Guard performance and compliance with safety standards will continue to be accomplished through regular site visits by the local Area Supervisor and Program Manager. In addition to verbal training and counseling, these managers are supported by the use of Field Training Check Lists, Field Training Cards, Site Performance Evaluations, and independent Field Observations. Reports of satisfactory completion of all levels of training and ongoing safety reviews will be summarized and available to the City representative.

Background checks will be completed on all potential employees as allowed by California state law. Successful completion of the live-scan fingerprint based criminal background check, former employer reference check, and Security verification via E-Verify is required prior to the employee being hired. ACMS will comply within the Equal Employment Opportunity Commission guidelines when making hiring decisions based on criminal records.

After pre hire screening ACMS may conduct random field testing for drugs and or alcohol when use is suspected or at the discretion of management. ACMS has a strict policy on Drug and Alcohol abuse. This policy is included in our School Crossing Guard Employee Manual.

Internal minimum passing standards along with the City’s established standards would prevent any person from working as a Crossing Guard for the program who has been convicted of any crime of moral turpitude or a crime against children, including, but not limited to:  Conduct in violation of California Penal Code or which requires registration under California Penal Code  Conduct which requires registration under the California Health and Safety Code.  Any offense involving the use of force or violence upon another person.  Any offense involving theft, fraud, dishonesty, or deceit.  Any offense involving the manufacture, sales, possession, or use of a controlled substance.  Conspiracy or attempt to commit any of the aforementioned offenses.  Any registered sex offender or narcotics offender.

ACMS will investigate all public complaints concerning crossing guard services. All incidents shall be reported to the City within two (2) hours to advise them of the nature of the complaint.

ACMS shall furnish a written report within five (5) business days after the date of the incident, which includes the course of action/remedy/resolution of said complaint.

Communications with individual school sites is facilitated by the Field Supervisor. Personal visits are made regularly (minimum quarterly) to each school site in an effort to develop relationships with staff and establish a collaborative environment for information exchange.

Calendars and bell schedules are obtained for each school both at the beginning of the school year and periodically throughout the year. Key school personnel are supplied with appropriate contact information (business cards) and reminded to inform ACMS of any changes.

Additionally, schools are provided with large magnets which can be easily displayed, making contact information effectively available to all staff. The email address of the Office Manager is also obtained which enables ACMS administrative support staff to regularly contact each school and proactively solicit information regarding potential schedule changes.

The establishment of accurate and responsive shift times is critical to the effectiveness of Crossing Guard services. Sites further from the school would be expected to start earlier in the morning and finish later in the afternoon. These staggered shifts effectively address the time it takes for students to walk from a remote location to the school site (or vice versa in the afternoon) and optimize the protected periods. Additionally, locations are continually monitored for actual pedestrian traffic patterns enabling a better understanding of site needs and any potential deviation from established guidelines.

ACMS Area Supervisors are in the field daily when crossings are covered by the guards, and they ensure all guards arrive on time and are ready for duties as scheduled.

Recruitment and Staffing
ACMS Managers would assess additional staffing needs of the program after meeting with your agency and again following our initial orientation and training meeting. We would then focus further recruitment efforts in the geographical areas where additional Crossing Guards will be needed.

We have developed a comprehensive plan for recruitment of new Crossing Guards. As a part of our Staffing strategy, we encourage a very aggressive recruitment program. We utilize soft advertising, local media advertising, targeted flyers, on-site solicitation, school flyers and employee referral bonuses as parts of our overall recruitment strategy.

We often work closely with school districts in some of our recruitment drives.

Our ability to effectively staff a Crossing Guard Program remains a fundamental benefit that ACMS brings to most Crossing Guard Programs. Staffing sites is one of the primary responsibilities of the Area Supervisors. They are trained to continuously recruit and train prospective Crossing Guards. New recruits are first processed and submitted to the Department of Justice for background clearance.

Supervisors are also responsible for coordinating the staffing for all sites under their supervision. As part of our staffing strategy Area Supervisors aggressively enforce the following policies and procedures for Crossing Guards.
 Supervisors must maintain an adequate alternate or substitute guard roster. We encourage at least a 5 to 1 ratio of sites versus alternate guards.
 We require any guard not reporting for duty to notify the Area Supervisor as early as possible utilizing our 24/7 Guard Hotline or directly notifying their Area Supervisor. Notifications less than 1 hour prior to shift starts are considered unexcused absences.  Our employee policy is "No call, No show, No Job" Throughout our training we emphasize the importance of ensuring the safety of children with our presence. As such, we cannot allow the children's safety to be compromised by failing to call or no show for duty.

Supervisor Teams – The City of Commerce crossing guard program would continue to benefit from our presence in nearby cities such as: City of Bell Gardens, City of Downey, City of Vernon, City of Cudahy, and City of Huntington Park. Area Supervisors are grouped together by their geographic location. These Teams meet every quarter and team members are encouraged to work together. This cooperative effort allows them to share alternate guards with each other. This has resulted in alternates guards getting more hours as they are “shared” with other Supervisors. Consequently, we are able to retain a more stable group of alternate guards.

Employee Retention: To enhance employee satisfaction and support our retention efforts, ACMS reviews guards wage rates annually in an effort to continually remain competitive in the local labor market. If contractual and budget requirements allow; we plan to offer small wage annually based upon performance and tenure.

We also provide publicized employee recognition through our Crossing Guard of the Year programs and Length of Service Awards. Additionally, we provide local Area Supervisors a small budget for employee socials.

Training
Effective initial and ongoing training is essential in a profession dedicated to the safety of children. With over 38 years of experience and a commitment to working cooperatively with other public safety professionals, ACMS is recognized as an industry leader in the development and implementation of School Crossing Guard training and standards of excellence.

The process begins during the first contact with a potential employee when our phone interview process outlines job expectations and our zero-tolerance policy for failure to report for a scheduled shift. Throughout the application process prospective employees are reminded about the critical nature of our assignments and the work ethic and integrity required of our employees.

Once hired, the training process starts in the classroom where employees review sections of the “Employee Handbook for School Crossing Guards”. The process then moves to a field practicum where the trainer demonstrates proper procedures and allows the employee to practice correct techniques. The employee’s progress is closely noted on the detailed steps outlined on the Field Training Check List to ensure the employees’ field competence. This cross-modality approach not only exposes the employee to the necessary training components but also addresses the needs of the visual, auditory, and kinesthetic learner. While the classroom setting is expected to require approximately one hour and the field training approximately two hours, it’s important to note that the low ratio of students to trainer allows for accurate assessments of the employees readiness to move forward.

The new employee is typically assigned to alternate work and closely supervised during their early assignments. They benefit from their trainer completing a written assessment of their work which better allows them to understand their strengths and weakness and make improvements where necessary (the Site Performance Evaluation). Additionally, all new employees are required to carry and regularly refer to the Field Training Cards. This pocketsized card (listing all steps for a safe cross) allows the employee to self-evaluate their performance prior to the time they have all steps of the procedures memorized. Throughout their employment, employees are subjected to the same Site Performance Evaluation as an ongoing training and assessment tool. These evaluations happen in both sideby-side sessions as well as unannounced observations without the knowledge of the employee.

The standard issue equipment and clothing includes:  ANSI II compliant high-visibility retro-reflective vest marked with the required insignia of a Crossing Guard  MUTCD compliant 18” STOP/STOP paddle  Picture Identification Card with emergency contact information  Company-issued cap or visor with corporate logo  Whistle for emergency alert to vehicles and pedestrians  High-visibility ANSI II compliant wind-breaker jacket Unspecified Value-Added Offering
All City Management Services, Inc. (ACMS) has developed a Crossing Guard "App" that is geo- fenced, which only allows guards to clock in once they are actually on site. This "App" will indicate when a crossing guard is on site and more importantly, allows ACMS to quickly identify when a guard is not on site.

This "App" will allow ACMS to not only quickly determine where staffing efforts are needed but also will improve our billing and invoicing accuracy. Our billing/invoicing is tied to our payroll and by having a more efficient process for timekeeping, this should eliminate potential billing inaccuracies.

There is no additional cost to have this incorporated into the City of Commerce program and if awarded, we expect to roll this out for the 2024-2025 school year.

Qualifications & Experience
Our ability to operate and manage the City of Commerce School Crossing Guard program is supported by our current success operating the City of Commerce program and by operating similar programs in California. Some of these programs include City of Bell Gardens, City of Vernon, City of South Gate, City of Downey, and the City of Lynwood.

Another defining component that distinguishes ACMS as the industry leader is our focus on providing School Crossing Guard services. We are not a security guard company with a few clients based upon a low-cost offering. Our singular area of service; “Keeping Children Safe” enables all of our resources to be devoted to the development and delivery of programs that provide exceptionally high safety standards and client satisfaction.

Operations Manager/Program Manager: Jennifer Lucero
Jennifer has been providing supervision and support for ACMS Crossing Guards Programs since 2023 and through this time she has managed over 48 programs with over 700+ locations and 20 different Area Supervisors. Her strong communication and leadership skills have contributed to ACMS being able to provide model crossing guard programs for the cities, agencies, and school districts we service. Jennifer has been a certified School Crossing Guard trainer since 2023 and has managed many successful programs comparable to the City of Commerce School Crossing Guard program. Please see a listing of some of the programs she has managed that are similar in size and proximity to your program.

City of Bell Gardens:
- 1 Area Supervisor
- 15 School Crossing Guards
- 3 Alternate/Relief School Crossing Guards
- August 5, 1991 - Current
City of Vernon:
- 1 Area Supervisor
- 3 School Crossing Guards
- 1 Alternate/Relief School Crossing Guards
- February 2, 1993 - Current
City of South Gate:
- 2 Area Supervisors
- 37 School Crossing Guards
- 8 Alternate/Relief School Crossing Guards
- September 19, 1994 - Current
Stephanie Johnson, Admin. Secretary
4305 Santa Fe Avenue
Vernon, CA 90058
Phone: 323 587 5171
Email: [email protected]
James Chavez, Lieutenant
8620 California Avenue
South Gate, CA 90280
Phone: 323 563 5457
Email: [email protected]
Chau Vu, Director of Public Works
8327 S. Garfield Avenue
Bell Gardens, CA 90201
Phone: 562 806 7770
Email: [email protected]
City of Lynwood:
- 1 Area Supervisor
- 14 School Crossing Guards
- 3 Alternate/Relief School Crossing Guards
- August 18, 2011 - Current
City of Downey:
- 1 Area Supervisor
- 16 School Crossing Guards
- 3 Alternate/Relief School Crossing Guards
- November 28, 1989 - Current
Objective:

Every program we manage has the same objective and that is to provide a model School Crossing Guard program. This is done by educating students on proper crossing techniques, such as following local traffic regulations and using traffic control devices to ensure safe routes to school for all students and parents in the community. We have accomplished this through our dedication to ongoing training, ensuring adequate staffing levels are in place, professional staffing and the years of experience provided by our management team.

Challenges:

Each program we manage comes with its own set of challenges, which can vary from but not limited to; transitioning from city, agency or district management to private management, becoming familiar with ACMS policies and procedures, coordinating schedule changes from various schools, accommodating guard days off due to medical needs, etc. It is through our detailed training, experience in Crossing Guard Program management, and continued employee training that has allowed us to overcome these challenges.

Accomplishments:

ACMS has been successful in our ability to learn from each set of challenges and issues programs face and articulate those changes and experiences into our training policies and procedures. This ongoing training has allowed us to continue to improve and grow as a company and services provider.

Suzanne Trejo, Administrative Analyst II
11330 Bullis Road
Lynwood, CA 90262
Phone: 310 603 0220 ext. 601
Email: [email protected]
Jaime Pelayo, Sergeant
10911 S. Brookshire Avenue
Downey, CA 90241
Phone: 562 904 2342
Email: [email protected]
References for Crossing Guard Services
All current clients
City of Cypress (since 1996)
5275 Orange Avenue
Cypress, CA 90630
Denise Basham, City Clerk
Phone: 714 229 6600
Email: [email protected]
City of Lake Forest (since 2003)
25550 Commerce Center Dr., Suite 100
Lake Forest, CA 92630
Brett Channing; Management Svcs. Director
Phone: 949 282 5215
Email: [email protected]
City of Aliso Viejo (since 2002)
12 Journey, Suite 100
Aliso Viejo, CA 92656
John MacPherson, Lieutenant
Phone: 949 425 2561
Email: [email protected]
City of Artesia (since 2005)
18747 Clarkdale Avenue
Artesia, CA 90701
Pradeep Elayath, Administrative Manager
Phone: 562 865 6262
Email: [email protected]
City of Tustin (since 2009)
300 Centennial Way
Tustin, CA 92780
Ryan Coe; Sergeant
Phone: 714 573 3219
Email: [email protected]
City of Fullerton (since 1996)
237 Commonwealth Avenue
Fullerton, CA 92832
Mike Chlebowski; Commander
Phone: 714 738 6816 /
Email: [email protected]
City of Garden Grove (since 2009)
11222 Acacia Parkway
Garden Grove, CA 92840
Kevin Brody; Captain
Phone: 714 741 5819 /
Email: [email protected]
City of Los Alamitos (since 2016)
3201 Katella Avenue
Los Alamitos, CA 90720
Sean Connolly; Captain
Phone: 562 431 2255 Ext. 420
Email: [email protected]
City of Newport Beach (since 1998)
870 Santa Barbara Drive
Newport Beach, CA 92660
Spencer Arnold; Sergeant
Phone: 949 644 3744
Email: [email protected]
City of Solana Beach (since 2018)
635 S. Highway 101
Solana Beach, CA 92075
Rimga Viskanta; Financial Management Asst.

Phone: 858 720 2467
Email: [email protected]
City of Laguna Hills (since 1994)
24035 El Toro Road
Laguna Hills, CA 92653
Aaron McFatridge, Sergeant
Phone: 949 497 7700 Ext. 5222
Email: [email protected]
City of La Palma (since 1998)
7792 Walker Street
La Palma, CA 90623
Ron Wilkerson, Captain
Phone: 714 690 3381
Email: [email protected]
With over 310 nationwide clients, we would be happy to supply additional references if needed. 10440 Pioneer Blvd. Ste 5Santa Fe Springs, Ca 90670800-540-9290 FAX 310-202-8325 Proposed Hourly Rate
As a full service contractor, the hourly rate quoted is a fully loaded rate, meaning all of our costs are included in the proposed hourly billing rate. This would include but be not to; recruitment, background clearance, training, equipment, insurance, supervision and management of the City of Commerce, CA Crossing Guard Program.

Proposed Hourly Rate: Thirty-four Dollars and Five Cents ($34.05) per hour, per guard. This pricing is based upon 8 crossing guards compensated an average of 4.0 hours per day, for 180 school days annually. Local field supervision and substitute guards are also included in the rate, as are all other costs except as noted below. Based upon 5,760 hours, we project a Not to Exceed price of $196,128.

Invoices for services are mailed every two weeks. Included with each invoice is a Work Summary, which details each site, each day and the hours worked at that site. City of Commerce would only be billed for Crossing Guard services rendered on designated “school days” unless otherwise requested by the City.

The hourly rate does not include additional safety equipment, crosswalk delineators, cones or safety devices. If the City should desire any such additional equipment the additional cost would be billed to the City.

ACMS Contact Information
Business Address: 10440 Pioneer Blvd, Suite 5 Santa Fe Springs, CA 90670 Phone numbers: 310.202.8284 or 800.540.9290
Fax number: 310.202.8325
Website address: www.thecrossingguardcompany.com
24 Hour Emergency Dispatch: 877.363.2267
General Manager: Brian Brooks: [email protected] Marketing Manager: David Mecusker: [email protected] Contract Administrator: Claudia Than: [email protected] Comptroller: John Varner [email protected] This pricing is valid for a period of 90 days.

Requested Exception Narrative

1. Section IV. – Scope of Services; Item 5
Second sentence: "The firm shall not employ any person as a Crossing Guard who has been convicted of a drug office, sex offense or a felony, or is otherwise prohibited from working with children."
Exception: If awarded, we request this section include specific type of felony.

ACMS would be the employer of record and we are governed by Federal Law, State Law, and standards set forth by the Department of Labor and Equal Employment Opportunity Commission. We must comply specifically with the standards for hiring practices and this compliance is not optional for ACMS but mandatory. It would be a significant liability for our company if we agreed to an unfair hiring practice such as not hiring an employee based on a felony.

We would request to change the verbiage from ‘felony" to felony for violent crimes and felony related to any acts against children.

We hope the City finds this request reasonable and acceptable.

2. Section IV. – Scope of Services; Item 8
“A copy of the training manual shall be included in the proposal.

Exception: If awarded, we request to provide our Training Manual for School Crossing Guards when the contract is executed.

Due to the proprietary nature of information included in the training manual, we would prefer not to include this in our response. However, we are definitely willing to provide this information to the City should ACMS we awarded the services.
.

Over thirty-eight years of experience in providing communities with

PROFESSIONAL SCHOOL CROSSING GUARD SERVICES

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