CITY OF COMMERCEAGENDA REPORTCITY OF COMMERCEAGENDA REPORT
CITY OF COMMERCE
AGENDA REPORT
CITY OF COMMERCE
AGENDA REPORT
Item No. Item No.
Item No.
Item No.
TO: Honorable City Council
FROM: City Manager
SUBJECT: Transportation Operational Report for the First Quarter of Fiscal Year 2025.
Meeting Date: January 14, 2025
RECOMMENDATION
Receive and file the Transportation Department’s operational report for the first quarter of Fiscal Year 2025.
BACKGROUND
The City of Commerce Transportation Department staff have created a report that shows the department's ongoing performance. This working document shares information about the number of people using the transportation services, how well the services are performing, financial details, and detailed trend analysis. The report is designed to keep everyone informed with easy-to-read, accessible, and transparent information.
ANALYSIS
The Transportation Department evaluates the services it provides to the public by monitoring various factors. Key performance indicators track the safety, customer service, and reliability of the entire bus system, along with industry-standard measurements to assess overall transit operations.
To accomplish its overall mission, Transportation has the following goals:
Goal 1: Operate a safe transit system.
Goal 2: Provide outstanding customer service.
Goal 3: Operate an efficient transit system.
Goal 4: Operate a cost-effective transit system.
These goals provide a framework for performance indicators to quantify and measure transportation performance. Performance indicators are derived from various data sources, including automatic passenger counters on the buses, computer-aided dispatch/automatic vehicle location (CAD/AVL) systems, ridership, and financial performance data.
The CAD/AVL connects the buses seamlessly with the office scheduling and dispatching software. It automatically collects vital data dispatchers use, such as GPS locations, schedule adherence status, vehicle breakdowns, and emergencies.
The attached report details each performance measure, including a description and analysis to explain differences between reporting periods.
FISCAL IMPACT
There is no fiscal impact with this informational receive and file report.
RELATIONSHIP TO STRATEGIC GOALS
This agenda item relates to the 2016 Strategic Plan - Goal #5: "Implement strategic communication plan for all key stakeholders." The quarterly transportation operational report will help all key stakeholders monitor public transit, excursion, and dial-a-ride statistics, performance measures, financial data, and in-depth trend analysis.
ALTERNATIVES:
Approve staff's recommendation.
Reject staff's recommendation.
Provide staff with alternate or further direction.
Prepared and recommended by: Claude McFerguson, Director of Transportation Fiscal impact reviewed by: Vilko Domic, Assistant City Manager Approve as to form: Noel Tapia, City Attorney
Respectfully submitted by: Ernie Hernandez, City Manager