TO: Honorable City Council
FROM: City Manager
SUBJECT: A Resolution Approving Second Amendment to the Agreement with Data Ticket, Inc.
MEETING DATE: February 25, 2025
RECOMMENDATION:
That the City Council approve a Resolution approving the Second Amendment to the Agreement with Data Ticket, Inc., to incorporate provisions specific to security and permissible uses.
BACKGROUND:
The City has maintained an agreement with Data Ticket, Inc. since September 25, 2017 to process parking citations. This includes the handheld citation machines, processing citations, taking payment, and processing appeals. This agreement was for a five-year period and is renewed automatically for one-year periods. The streamlined process of using Data Ticket, Inc. for citation processing has reduced administrative staff time.
At the June 25, 2024 Council meeting, staff presented the first amendment request – to provide the additional services associated with processing administrative citations issued by the City. As stated, these citations are non-criminal and outlined as an enforcement remedy in Commerce Municipal Code Chapter 1.13 – Administrative Fines and Citations. Violations that may receive administrative citations include code enforcement, animal control, street takeover spectators, and fireworks. Data Ticket Inc., will process the citations, collect payment, coordinate appeals, and hold hearings.
ANALYSIS:
Security and permissible use provisions" refers to a set of rules or guidelines within a policy that outlines what actions are allowed when accessing and using sensitive information or systems, while also detailing the security measures that must be taken to protect that information, essentially defining what is considered "acceptable use" and what constitutes a security violation.
Purpose:
To ensure that sensitive data is accessed and used appropriately, minimizing the risk of unauthorized disclosure, misuse, or breaches by clearly defining acceptable behaviors and security practices.
Common elements:
Access controls: Specifying who can access certain information based on their role and authorization levels.
Password management: Rules regarding password strength, frequency of changes, and not sharing passwords.
Data encryption: Requirements for encrypting sensitive data when stored or transmitted.
Acceptable use of technology: Guidelines on what applications and websites can be used on company devices.
Data sharing restrictions: Defining who information can be shared with and under what circumstances.
Incident reporting: Procedures for reporting suspected security breaches or unauthorized access ALTERNATIVES:
Approve the Addendum to the Agreement with Data Ticket, Inc.
Disapprove the Addendum to the Agreement with Data Ticket, Inc.
Provide staff with further direction
FISCAL IMPACT:
No impact associated with this action.
RELATIONSHIP TO STRATEGIC PLAN:
This matter is applicable to the following Strategic Focus Area and Guiding Principle: Community Quality of Life – Guiding Principle 4: Support and evaluate community services, programs and events that promote healthy and quality lifestyles for our residents. Enhance public safety and social services through innovative programs that meet the needs of the residential and business communities.
Recommended by: Vilko Domic, Assistant City Manager
Approved As To Form: Noel Tapia, City Attorney
Respectfully Submitted: Ernie Hernandez, City Manager
ATTACHMENT:
Resolution
Addendum
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CITY OF COMMERCE
AGENDA REPORT
Item No.