Concord City Council
February 6, 2024

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Background Report on Homelessness

I. Introduction

A. Purpose
The purpose of this background report is to provide a general outline with some content information gleaned from the Thurmond Consulting team's work on the City of Concord’s Homeless Strategic Plan.

Please note that the intention of this draft report is to demonstrate the current progress on the strategic plan and is representative of the information gathered to date. Additional information will be collected from interviews, community meetings, data sources, best practices, and working group input.

Residents of the City of Concord have expressed concerns regarding the impacts of homelessness on neighborhoods, the business community, and on the persons experiencing homelessness themselves. In response, the City Council embarked on a strategic planning eff ort to address the crisis of homelessness in the Concord community. The Plan will help assess gaps in services, clarify community goals, identify strategies, and help set priorities for funding investments to effectively respond to and prevent homelessness. As one community member noted “Homelessness is not a crime. But homelessness is not acceptable”.

B. Methodology
The methodology used to gather informat ion for this background report involved analyzing local data, conducting interviews, convening community meetings, holding focus groups , and other sources of relevant information. Specifically, please note that the current data utilized for this report is gleaned from homeless data from the County and local County Continuum of Care. To date, we have conducted or scheduled over 20 interviews, focus groups, meetings with community leaders, local government officials, business community representatives, and non-profit organizations. Additionally, we have conducted one community meeting and will have completed a second by the publishing of this report. Future meetings will include additional services providers, unsheltered and sheltered homeless individuals, p ublic community meetings, and local business owners.

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II. City and Regional History of Homelessness

This section incorporates information from previous local and county wide plans to address homelessness as well as information gleaned from interviews regarding the history of homelessness in Concord. Once community outreach is complete, an analysis will compare the previous state of homelessness to the current situation.

Homelessness extends beyond the boundaries of Concord. In recent years, homelessness has emerged as a nationwide crisis, garnering significant attention and concern from community member s, politicians, service providers, and persons of lived experience . The U.S. Department of Housing and Urban Development (HUD) Annual Homeless Assessment Report (AHAR) presented to Congress in 2022 offers valuable insights into the far-reaching consequences of homelessness throughout the country. The 2022 AHAR states that over 580,000 people experienced homelessness on a single night in January 2022.

According to the AHAR:

More than half of all people experiencing homelessness in the country were in four st ates:

California (30% or 171,521 people); New York (13% or 74,178 people); Florida (5% or 25,959 people); and Washington (4% or 25,211). California accounted for half of all unsheltered people in the country (115,491 people).

Current Plans In Region
Significant effort has been made to coordinate a regional response to the increase of unsheltered residents in Contra Costa County. As a component of this, annual reports and plans have been developed across the county. Most of these plans focus on a broader sys temic level and are not tailored to the specific needs of the individual cities in the County.
2021 H3 (CoC) Annual Report
The Contra Costa County Continuum of Care (CoC) 2021 Annual Report evaluated demographic data and outcomes about households accessing homeless services during Calendar Year 2021. The report was produced by the County’s Department of Health, Housing , and Homeless Services (H3.) A summary of COVID-19 related activities that took place during 2021 to protect people experiencing homelessness was also provided. This information has been used to determine sys tem-wide needs for planning, grant - writing, and program and policy development.

In 2021, 9,119 people were served across the CoC, making up 6,816 unique households. There were 9,119 people served across the CoC during 2021, making up 6,816 unique households. This shows a 9% decrease in households since 2019. These households accessed services across three program model categories: 1) prevention and diversion for households at risk of homelessness, 2) crisis response for households

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experiencing literal ho melessness, and 3) permanent supportive housing (PSH) for formerly homeless households with a need for continued support.

● 76% of household enrollments were in crisis response (N=5,373 households), 13% in permanent supportive housing (N=933 households), and 11% in prevention and diversion (N=751 households) ● Street outreach was the most accessed program model (N=3,209 households), followed by support services (N=2,150) and emergency shelters (N=1,230 households) ● Exits to permanent housing were highest for households in PSH (96% either retained their PSH or exited to permanent housing); followed by 80% for those in prevention and diversion, and 17% for households accessing crisis response program models. ● In total, 1,758 households exited, or retained, permanent housing through CoC programming.

2022 Contra Costa Health Annual Report
While the Annual Health Report is not directly related to unsheltered reporting, there is a great deal of useful information that can be gleaned from them. Specifically, these reports give us useful insight into regional physical and mental health tre nds and volume of persons utilizing public services. One -in-five residents in the county is covered by Contra Costa Health Plan; almost all members are on MediCal and 66% are people of color. The Health Plan offers a more equitable, coordinated and person -centered approach to maximize people's health and life trajectory with the State's transformation of the MediCal system.

One such new benefit is directly connecting patients with complex needs who are facing difficult life and health circumstances with a community healthcare worker. These navigators coordinate care and health- related services for over 8,000 patients with the highest need, making it easier for them to get the right care at the right time. Community health workers also help people avoid unne cessary care, disease complications, or costly emergency department visits by encouraging early disease detection through health education about appropriate screening and promoting effective, timely management of chronic conditions. The Health Plan coordinated equitable access to services that address physical, behavioral, developmental, dental, long-term care, and social needs.

2021 RIC Regional Action Plan
The Regional Impact Council (RIC) Action Plan was convened in 2020 by members from across the Bay Area to coordinate a regional response to advance system level changes to solve poverty, housing insecurity, racial inequity , and homelessness crisis facing our region and state. Below are the core priorities identified to improve the foundations of a health y, responsive Bay Area homeless services system:
▪ Strategic Priority #1: Secure Shelter-In-Place (SIP) housing location - Priority #1 aims to develop a framework for all Bay Area counties that provides a pathway for those who moved indoors during

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the pandem ic to transition from interim housing into a range of suitable permanent housing solutions.
▪ Strategic Priority #2: Streamline State funds & applications for housing & homeless services - Four key state agencies contribute to the State's basic housing efforts, but there is not a well - coordinated plan to effectively use their collective financial resources to support affordable housing acquisition and development.

▪ Strategic Priority #3: Prioritize ELI for housing resources - In its well-intended efforts to serve all Californians, the state’s agencies, with increasing momentum, are targeting higher AMI categories, resulting in less funding for housing that is desperately needed to house E LI households.

▪ Strategic Priority #4: Extend covenants of affordability to preserve affordable housing supply and fund ELI tenancy - A significant portion of the Bay Area’s affordable housing units are not permanently affordable. Instead, these units have covenants, that if not extended, expire and the housing resets to market rate.

▪ Strategic Priority #5: Extend eviction protectio n - In 2020, the COVID -19 crisis devastated the region, with a disproportionate impact on the lowest income individuals and families, particularly BIPOC households. The rent burden – already high –on the low income (< 50% AMI) and extremely low income (<30% AMI) populations was exacerbated by COVID -related job losses and financial hardship this year.

▪ Strategic Priority #6: Accel erate cash payments to people impacted by COVID -19 - While high- wage workers have experienced a 4.3 percent decrease in employment during the pandemic, low- wage workers have suffered a 26.9 percent decrease, a historically unprecedented divide during a recession.
▪ Strategic Priority #7: Provide targeted rental assistance to those impacted by COVID -19, who are most vulnerable to homelessness - This priority aims to prevent the impending wave of evictions that could occur when the moratoriums eventually are lifted.

▪ Strategic Priority #8: Accelerate targeted, data-informed regional prevention model - Prior to the pandemic, the Bay Area had the distinction of having more than 35,000 people who were homeless. With massive job and income loss among low wage workers due to the pandemic, many of whom were severely rent-burdened, we can expect that poverty and homelessness will rise in 2021.

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Historical PIT Numbers
The Point-in-Time Count (PIT) is a census of sheltered and unsheltered people experiencing homelessness on a single night in January. This count is conducted every year, as required by the U.S. Department of Housing and Urban Development (HUD). The HUD definition of “sheltered” for the PIT is those residing in emergency shelters, transitional housing, and Safe Havens; “unsheltered” is defined as those residing in places not meant for human habitation (i.e., vehicle, abandoned building, bus/train/subway station/ airport, or anywhere outside). Households who are staying with friends/family, also known as “couch surfing,” are not counted under this report. For the purpose of this report, data from 2018-2020 Point-in- Time County (PIT) are included, with the 2022 count being dismissed by HUD. More information on the purpose of PIT can be found later in the report. The table below shows the fluidity of homelessness from 2018-2020. In 2020, the City of Concord accounted for approximately 10% of the total count of unsheltered individuals (160 unduplicated individuals).

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III. Current State of Homelessness

When most communities describe homelessness, they are typically describing the unsheltered person on the street who is encamped and/or in the general community exhibiting mental health issues. This is consistent with the information that we have gathered from our work at this point on the City of Concord’s Homeless Plan.

What else do we know about the unsheltered population in the City Concord? According to outreach and law enforcement, many of the homeless who call Concord their home are long term homeless, chronic homeless individuals. Perhaps up to 90% of homeless in Concord fit this description. Additionally, due to the transient nature of homelessness, outreach efforts focus on individuals who may move back and forth between Concord and adjacent cities.

What does this mean for Concord? Concord may want to consider a regional approach to homelessness, partnering with surrounding cities. Additionally, addressing homeless ness in Concord may be complicated and take a longer period of time to show a reasonable level of progress. For this more entrenched population, there will have to be a higher level of trust built to convince these individuals to pursue shelter and housing options. With the appropriate outreach approach, focusing on relationships , homeless individuals may eventually choose a pathway toward shelter or housing and eventually self - sufficiency.

Therefore, Concord, like most jurisdictions its size, may conclude that it must take a two-pronged strategy to address homelessness.

Approach #1: Create efficient pathways for individuals who are ready or desire to pursue housing and self-sufficiency. Programs and concepts such as rapid rehousing, housing navigation, housing subsidies , and affordable housing can be used to support this approach.

Approach #2: Manage those individuals who are not ready to or do not have the ability to maintain affordable housing. Services for these individuals could include mobile meal programs, low barrier shelter beds, legalized camping, parking areas, day shelter sites, street nursing and other survival services. These individuals would be continually encouraged to pursue the first path.

Emerging Consensus
The strategic planning process involves a systematic and structured approach to developing a lo ng-term vision and a set of objectives to guide future actions. As part of this process, comprehensive outreach is being conducted to engage various stakeholders, including community members, the business

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community, service providers, and local government. Through active and inclusive participation, stakeholders contribute their insights, perspectives, and expertise to shape the strategic direction.

Although the strategic planning process is still in progress, certain commonalities are beginning to surface.

These shared elements reflect recurring themes, ideas, or priorities that diverse stakeholders have identified during our outreach and engagement phase. These emerging commonalities serve as important guiding principles and may inform the subsequent steps in the planning process. Below is a brief summary:

• The understanding that homelessness is complicated and that there is not one single project or program that will fully solve Concord homelessness.
• Homelessness will require a regional solution in partnership with surrounding jurisdictions. • The level of services available in the City of Concord may impact the level of homelessness. • There appears to be a consensus among community members and services providers that there is a need for some type of ce ntralized service center to address the unsheltered homeless population. Related to this, service providers understood that increased services would need to result in a decrease in visible homelessness.
• There is a consistent theme that there is a need for a higher level of communication with the general public regarding homeless issues. In addition, a consensus solution from our various meetings and interviews would involve the facilitation of more interaction between homeless individuals and the general public. This would bring a greater level of understanding of the homeless experience and the impact of homelessness on the community. • The data along with information share during meetings/interviews indicates that housing is not affordable for those with limited income sources(SSI, etc)

Additional trends will be added at a later date based on further meetings and interviews. The current identified trends come with the recognition that the strategic landscape is evolving and new trends and developments emerge over time. While the strategic planning process involves identifying current trends and commonalities, the future may bring forth new and significant factors that can influence the direction of the strategic plan.

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IV Homelessness: The Numbers, The Data
Homeless Management Information System (HMIS)
The Homeless Management Information System (HMIS) is an information technology system used to collect client -level data for individuals and families experiencing homelessness or who are at risk of homelessness.

Identifying the number of people sleeping outside in a particular city is challenging because people may move around to be closer to services, be near family, or escape unsafe situations. Service agencies collect two types of city data for people accessing homeless services: 1) city in which they last had stable housing and 2) city they slept in the night before they enrolled into programs. These two data elements are used to identify where people are “from” and help understand housing and h omelessness issues in cities in Contra Costa County. Within HMIS, there are ten (10) program models with varying services and resources. These programs fall under three (3) categories:

• Prevention and Diversion - people/households who are at imminent risk of homelessness or currently homeless but have resources to avoid the homeless system of care. Services include case management, conflict resolution, and financial assistance. • Crisis Response -people/households currently experiencing literal homelessness. Services include street outreach, interim housing, basic needs, case management, referrals to financial benefits, and linkages to health and housing services.
• Permanent Housing - long-term housing support; the majority are designed for people/households who were formerly homeless, who have disabilities, and need long -term wrap-around services.

During Calendar Year (CY) 2022, there were a total of 10,593 unique individuals making up 7,716 households in HMIS. Of the 7,716 households throughout Contra Costa County:
● 2,270 were enrolled in prevention and diversion programs. ● 5,850 were enrolled in crisis response programs.
● 1,155 were enrolled in permanent supportive housing programs.

In CY2022, approximately 2,601 households (2,814 individuals) eit her lost their housing or slept in Concord. Households from Concord made up 34% of all households served in the CoC during 2022. Over the last four (4) years, there has been a 1% increase in the number of households served in the CoC (Figure One).

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Within Concord, the majority of enrollments for homeless households were in crisis response programs designed for people experiencing literal homelessness (approximately 79%). Of the households experiencing literal homelessness accessing crisis response services , 94% were adult -only households.

Only 6% of households experiencing literal homelessness were households with children. More than three-quarters (80%) of people experiencing homelessness from Concord were working age adults between the ages to 25 and 64. Nine percent (9%) were age 65 or older, transitional age youth (TAY) ages 18-24 made up 7%, and minors under the age of 18 made up 4% (Figure Two).

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Background Report on Homelessness

Approximately 82% of homeless households accessing crisis response services in Concord reported having at least one person with a disabling condition. Over half of Concord households reported having a household member with a mental health condition; 48% reported having a substance use disorder; 42% reported having a chronic health condition and/or physical di sability; and 19% reported having a developmental disability (Figure Three).

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HMIS shows six percent (6%) of individuals receiving crisis response services in Concord meet Veteran status. This is approximately 98 adults. With regards to exiting to permane nt housing, it is common that many households stop accessing CoC services after finding housing or moving out of the area, resulting in a lack of exit destination data. One -third of enrollments in crisis response among households from Concord had missing exit data. Among enrollments with exit destination data, 19% exited to permanent housing, and 43% exited to interim or temporary housing: 24% to a temporary setting, 14% to an emergency shelter, and 6% to an institutional setting. Another 14% exited to an unsheltered setting, and 24% were still active in a program as of May 2023 (Figure Four).

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Background Report on Homelessness

The following data is provided by the H3 CORE Outreach Team throughout Contra Costa County. Between the timeframe of January 1, 2022 and May 11, 2023, approximately 1,627 unduplicated clients were provided outreach services. Of the 1,627 clients, 643 stated that they lost housing in Concord, resulting in homelessness (39.52%). Throughout the County, 90.96% of the clients stated their prior living situation was a place not meant for habitation , and 5.59% stated their prior living situation was an emergency shelter (including hotel or motel paid for by a non -profit agency). Nearly 70% of clients the CORE Team made connections with reported sleeping in Concord the night prior to entering HMIS (1,133 individuals).

Furthermore, 1,271 out of 1,627 individuals reported having a disabling condition (78.12%). A majority of the unique individuals contacted were adult only households, with only 19.48% being households with children. Additionally, 14.81% of clients reported being a survivor of domestic violence, and 3.5% having Veteran status. According to HMIS data, 60% are white individuals, followed by Black/African American/African at 21%; 9% American Indian/Alaska Native/Indigenous; 6% Multi-Racial; 2% Asian/Asian American; and 2% Native Hawaiian/Pacific Islander (Figure Five).

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An additional data point CORE collects is “What brought you to this City/County?” The primary response (40.63%) was that the individual grew up in the area. This is closely followed at 35.53% response of “family/friends live here;'' 12% have services here; 8.5% are just passing through; and 3% responded “this city is all I know. More than 25% of the CORE clients during this reporting period have been homeless longer than 5 years, and nearly 25% have been homeless 0-6 months. The primary cause of homelessness is reported as having low income. This response is followed by being thrown out, substance abuse, loss of employment, and mental health.

C. Point-in-Time Count and Housing Inventory Count
The Point-in-Time Count (PIT) is a census of sheltered and unsheltered people experiencing homelessness on a single night in January. This count is conducted every year, as required by the U.S. Department of Housing and Urban Development (HUD). For the purpose of this count, “sheltered” means those residing in emergency shelters, transitional housing, and Safe Havens. The Housing Inventory Count (HIC) is an inventory of housing and shelter programs within Contra Costa County completed in conjunction with the PIT. Bed inventory is categoriz ed by five (5) categories: Emergency Shelter, Transitional Housing, Rapid Rehousing, Safe Haven, and Permanent Supportive Housing. Both the Point -in-Time and Housing Inventory Counts are conducted by the Contra Costa Continuum of Care, and all reports to H UD are county-wide. The 2023 data is only available with county -wide information, with additional Concord - specific data being provided at a later date.

The 2023 homelessness numbers are similar to “pre-COVID-19” days, with a 4% increase since 2020. The largest increase is among the unsheltered population, with 1,653 unsheltered individuals in 2023

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compared to 1,570 individuals in 2020. The sheltered portion of the PIT saw a 12 person increase from 2020. Among the adult-only households surveyed, 71% were unsheltered, and approximately 50% of the households with children were experiencing unsheltered homelessness. Additionally, within Contra Costa County, 49% of adults surveyed reported having a serious mental health condition, 51% have a substance abuse disorder, 30% are victims of domestic violence, 5% are Veterans, and 67% meet the requirements of chronic homeless status.

The 2023 Housing Inventory Count reported 2,779 interim and permanent housing beds available within the County. Approximately 613 beds are provided through emergency shelter programs, 1,323 permanent supportive housing beds, 275 transitional housing, 294 rapid rehousing, and 274 other permanent housing beds. Bed capacity has increased by 562 beds since 2020, with the largest growth being other permanent housing. Emergency shelter beds throughout the Continuum have decreased by 17.

D. Community Perspective and Surveys
At this time, we have convened one meeting with service providers and one meeting with populations served in Concord. The general sentiment among those who are experiencing homelessness is a recognition that many (estimated to be “half” in our meeting) unhoused persons are contributing to the negative perception that is felt in the general community. A small proportion of un housed persons are committing the vast majority of crime and theft in the city, feeding into the perception residents may have. However, there was agreement that many local unhoused persons have not been given a fair shot in the community, and that more em pathy and understanding is needed. Both housed and unhoused community members indicated a strong need for further education and and visible resources in the community.

Thurmond Consulting, in partnership with the CoC, will be conducting surveys in the Concord community to uncover the informational gaps in homeless services. The Community Perspective and Survey data will only be included after the working group meeting scheduled for May 22, 2023. The following surveys will be conducted: a Homeless Services Client Survey, a Community Survey, and a Homeless Services Agency Survey. Each survey will assess gaps in services, clarify community goals, identify strategies and set priorities for funding investments to effectively respond to homelessness.

Based on conversations with the Rainbow Center, it is believed that homeless LGBQTIA+ transitional age youth (TAY) are increasing in the area. The Rainbow Center provides clinical mental health treatment, hotel vouchers, assistance with medication groceries/food, financial assistance, relocation assistance, transitional housing through H3. LGBQTIA+ Youth mainly find them by word of mouth, on their website, or 211 referrals. Many LGBQTIA+ have mistrust of institutions and binary housing (separated by male and female) due to the threat of bullying or physical attacks.

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E. Law Enforcement Calls for Service
Within March 2023, the City of Concord Police Department received 559 c alls that had keywords “homeless,” “transient” and/or a variation of similar terms. Of the 559 calls, approximately 225 were specific to homelessness.

F. Service Provider Perspectives
In discussion with service providers on what the most pressing need is in the area, the response was the need for interim housing , shelter with wrap around services , and improved coordination . The need for interim housing was followed by a need for more affordable housing. The city was a good partner with the use of hotel s during COVID. Now that these programs are concluding, there is still a need for emergency shelter, especially during weather events.

Regional Coordination
Although County projects, such as the Concord shelter, serve homeless from throughout the county, there is an understanding that some cities are developing shelter or services just for homeless residents of their city. Many cities in CCC are working on individual homeless strategies or programming. Concord and other cities can learn from the county and from each other. However, some type of regional coordination would be good for all jurisdictions. A regional, unified approach may be more successful. Im provement in coordination between nearby cities is already happening between Concord, Walnut Creek and Pleasant Hill CORE homeless outreach programs. Persons experiencing homelessness do not move around as much as may be expected. Concord CORE reports that approximately 75% of the persons they work with grew up in Concord or have a long -term association with Concord. Most meet the definition of chronic homeless, they have been homeless in the area for a considerable period of time. Richmond and Antioch report similar results.

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V. The Business Community and Homelessness

Information shared in this section is gleaned from the Concord Chamber of Commerce and the informal survey of its member businesses impacted by homelessness. An additional sess ion to include local businesses, as referred by the Chamber and City economic development staff, will take place in May 2023.

Homelessness is an Economic Development Issue
Chamber staff shared the general frustration in the business community with encampments on or near business as well as individuals publicly experiencing mental health episodes. Chambers staff stated that some businesses have chosen to change their hours o f operation due to safety concerns. Staff shared that law enforcement is reasonably responsive. However, many local businesses are not aware of the Concord Connect app and how they can identify homeless encampments utilizing it. Chamber staff indicated that they would be willing to share the app with its members more broadly. They also indicated that the City of Concord may want to make the 9000 plus business in Concord owners aware of the app's capabilities.

What Does Success Look Like for the Business Community? Success for the business community would be seeing no people sleeping on the sidewalk or generally disruptive behavior on the street. It was agreed this will take a regional approach to make progress.

Incremental reductions in homelessness would show progress towards goals , b ut the City needs to communicate these changes so that the public can appreciate successes.

VI. The Economic Impact

This section will include local staff time and funding utilized to address homelessness. This section will also address the positive economic impacts of operating programs to homelessness.

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VII. Services Available to Unhoused Persons in Contra Costa County

SERVICES IN CONTRA COSTA COUNTY

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Available Service In Contra Costa County

• Shelter Program and Housing Assistance – Page 22
• Mental Health and Substance Use Services – Page 28
• Health Services – Page 34
• Food banks – Page 36
• Veteran Services – Page 40
• Legal Services – Page 40

Data on available services for unhoused persons in Contra Costa County were identified and compiled in the service map above. A full list of services available in Contra Costa County would result in a much longer document. For the intents of this report, we have shortened the list of available services. The finalized background report will include a interactive map with broader analysis of County -wide services and resources to compare with local resources in the City of Concord.

A. Shelter Program and Housing Assistance

California Mortgage Relief Program
The California Mortgage Relief Program supports homeowners who have fallen behind on their housing payments due to pandemic-related hardships. The program will help homeowners make past due housing payments - up to a maximum of $80,000 per household - by making a one -time direct payment to the mortgage servicers.

Residential Rent Registry
This program requires that all landlords of multifamily complexes with four or more units register with the City on an annual basis. The 2022 report builds upon and includes year-over-year comparisons to the baseline data obtained in 2021.

Affordable Housing - Department of Conservation & Development Martinez, CA 94553
Provides online affordable housing list for low-income families with dependent children, seniors, disabled individuals, HIV/AIDS diagnosed individuals, transitional individuals, and combinations of each.

Affordable Housing - Eden Housing
Hayward, CA 94544
Lists apartment rentals for low and moderate income families, seniors, people with disabilities and people with Section 8 certificates throughout the SF Bay Area and San Joaquin County. www.edenhousing.org/find-an-apartment/find-a-home/search-for-an-apartment/

Brookside Shelter - CCHS
847 C Brookside Drive Richmond, CA 94801

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Provides emergency adult shelter for single adults.

California Apartment Association Contra Costa
3478 Buskirk Avenue, Suite 1020 Pacific Business Center/Hookston Square Pleasant Hill, CA 94523 Provides general information and referrals for landlords on a variety of issues.

Calli House: Homeless Shelter for Youth - CCHS
845-B Brookside Drive Richmond, CA 94801
Provides an emergency shelter for homeless individuals age 18-24.

CARE Center - GRIP - Richmond
165 22nd Street Richmond, CA 94801
Provides basic needs where homeless individuals can have access to meals, mailbox, showers, and phones.

CARE Center - Trinity Center - Walnut Creek
1888 Trinity Avenue Walnut Creek, CA 94596
Provides a respite and services for low-income adults and/or homeless in the Walnut Creek area.

Center for Women and Children - Bay Area Rescue Mission 224 MacDonald Avenue Richmond, CA 94801
Provides limited intakes for Christian based full-time year long program.

Clean Start Showers Martinez - The Bay Church
360 Ferry Street Martinez, CA 94553
Provides free 15-minute mobile showers.

Clean Start Showers Pittsburg - Church of the Nazarene - The Bay Church 5305 Kirker Pass Road Pittsburg, CA 94565
Provides a one-day shower to help homeless individuals during the summer heat wave.

Clean Start Showers Pittsburg - Loaves and Fishes - The Bay Church 1415 Simpson Court Pittsburg, CA 94565
Provides free 15-minute mobile showers.

Contra Costa County Employment & Human Services-Antioch - CCC EHSD 4545 Delta Fair Boulevard Antioch, CA 94509 (877) 505-4630 Provides applications and application interviews for CalFresh, CalWOR Ks, Medi-Cal, General Assistance, CAPI and other social services provided by the county.

Contra Costa County Employment & Human Services-Brentwood - CCC EHSD 151 Sand Creek Road, Suite A Brentwood, CA 94513

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Provides applications and application interviews for CalFresh, CalWORKs, Medi -Cal, and other social services provided by the county.

Contra Costa County Employment & Human Services-Hercules - CCC EHSD 151 Linus Pauling Drive Hercules, CA 94547
Provides applications and application interviews for CalFre sh, CalWORKs, Medi -Cal, and other social services provided by the county.

Contra Costa County Employment & Human Services-Pleasant Hill - CCC EHSD 400 Ellinwood WayPleasant Hill, CA 94523
Provides applications and application interviews for CalFresh, CalWORKs, Medi -Cal, General Assistance, and other social services provided by the county.

Contra Costa County Employment & Human Services-Richmond - CCC EHSD 1305 Macdonald Avenue Richmond, CA 94801
Provides applications and application intervie ws for CalFresh, CalWORKs, Medi -Cal, General Assistance, and other social services provided by the county.

Delta Landing
2101 Loveridge Road Pittsburg, CA 94565
Provides emergency shelter and interim, non-congregate housing for single adults or couples.

Don Brown Shelter - BACS
1401 West 4th Street Antioch, CA 94509
Provides a homeless shelter for single men or women who have been diagnosed with a severe mental illness.

Financial Education Program - CHDC
Richmond, CA 94801 (510) 412-9290 x229
Due to COVID-19, limited services available by phone and email. 1535-A Fred Jackson Way

GRIP Emergency Family Shelter
165 22nd Street Richmond, CA 94801
Offers emergency shelter for families with children or pregnant women.

Home Match Contra Costa - Front Porch Community Services 2185 North California Boulevard, Suite 215 Walnut Creek, CA 94596 Provides housemate matching program for homeowners and home seekers who are 18+ interested in shared housing with adults in Contra Costa County with incomes below 120% of the county median.

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Hope Solutions
399 Taylor Boulevard, Suite 115 Pleasant Hill, CA 94523 Provides permanent affordable housing solutions and vital support services to homeless and very low - income families and individuals in Contra Costa County.

Housing Authority of CCC - Housing Choice Voucher/Section 8 Program 2870 Howe Road Martinez, CA 94553
Administers the Housing Choice Voucher/Section 8 program.

Housing Authority of CCC - Pittsburg Public Housing Office 875 El Pueblo Avenue Pittsburg, CA 94565
Manages public housing in the area, reporting office for public housing residents via phone, email, or fax.

Housing Authority of CCC - Rodeo Public Housing Office
California Street Rodeo, CA 94572
Manages public housing in the area, reporting office for public housing residents via phone, email, or fax.

Housing Authority of CCC - San Pablo Public Housing Office San Pablo, CA 94806
Manages public housing in the area, reporting office for public housing residents via phone, email or fax. 2324 College Ave

Housing Authority of CCC - Section 8 Rental Listings
Martinez, CA 94553
Provides rental referrals online.

Housing Authority of Contra Costa County - Administrative Office 3133 Estudillo Street Martinez, CA 94553
Administration for Contra Costa County Housing Authority.

Housing Authority of the City of Pittsburg
Pittsburg, CA 94565
Offers Housing Choice Voucher Program (Section 8) which provides assistance to help people afford housing that is privately owned.

Housing Authority of the City of Richmond
330-24th Street Richmond, CA 94804
Administers public housing for low-income families and individuals, and section 8 housing choice voucher program, also receives other funding for drug elimination, capital improvements and site/development revitalization.

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Independent Living Resource (ILR) - Antioch
420 Railroad Avenue, Suite 101 Pittsburg, CA 94565
Provides information, referrals, assistance, understanding and hope to persons of all ages with disabilities as well as elderly individuals for the purpose of helping them to live as independently as possible.

Love-a-Child Missions
2279 Willow Pass Road Bay Point, CA 94565
Provides shelter and substance abuse recovery services for homeless women, homeless pregnant women and homeless woman with boys 0-12 and/or girls 0-14, homeless pregnant women and homeless women including legal and court assistance.

Men's Center - Bay Area Rescue Mission
200 MacDonald Avenue Richmond, CA 94801
Provides emergency shelter stay.

Mobile Showers - Share Community
525 East 18th Street Antioch, CA 94509
Provides mobile showers and toilet facility, hygiene, clean clothes, occasional haircuts , and light snacks.

Mountain View Family Emergency Shelter - Shelter, Inc.
1391 Shell Avenue Martinez, CA 94553
Provides shelter for 10 families and provides three meals a day.

Oakland Catholic Worker
4848 International Boulevard Oakland, CA 94601
Provides a sanctuary house, assistance with basic needs and community orientation for Latin American refugees and immigrants age 18+.

Operation Dignity, Inc.
3850 San Pablo Avenue, Suite 102 Emeryville, CA 94608
Provides transitional housing for homeless veterans, including those with a past history of substance abuse and/or mental health issues.

Prevention and Diversion - Caminar
***CONFIDENTIAL*** San Mateo, CA 94402
Works with families who have an open case with Children and Family Services (CFS), who are at imminent risk of becoming homeless.

Prevention and Diversion - Hume Center
Richmond, CA 94806
Works with individuals who at imminent risk of becoming homeless within 14 days.

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Rapid Exit Program - Hope Solutions
399 Taylor Boulevard Pleasant Hill, CA 94523
Works with individuals and families who are experiencing literal homelessness.

Rapid Rehousing - Caminar
San Mateo, CA 94402
Works with individuals and families who are experiencing homelessness.

Rapid Rehousing - Shelter, Inc.
1333 Willow Pass Road, Suite 206 Concord, CA 94520
Provides case management, housing search assistance, employment search assistance and partial, time - limited financial assistance for security deposit and rent costs using a housing first, progressive engagement model.

Rapid Resolution - Hume Center
Richmond, CA 94806
Works with individuals and families who are experiencing literal homelessness.

Rollie Mullen Center - STAND! For Families Free Of Violence Concord, CA 94520
Provides a 24-bed space shelter for single women and children and a 7-unit transitional housing program.

Safe Refuge for Children and Families
25A Crescent Drive #337 Pleasant Hill, CA 94523
Provides temporary safe homes where parents may voluntarily have their children cared for during a family crisis.

Season of Sharing Contra Costa County - CCC EHSD
Pleasant Hill, CA 94523
Provides rent, deposit, or mortgage payment assistance including furniture assistance.

Shepherd's Gate - Brentwood
605 Sycamore Avenue
Brentwood, CA 94513
Provides long term progressive program for single women or mothers with children.

Shepherd's Gate - Livermore
1660 Portola Avenue Livermore, CA 94551
Provides long term progressive program for single women or mothers with children.

Shower House Ministries

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425 Fulton Shipyard Road Antioch, CA 94509
Offers mobile showers, clothing and meals to homeless individuals.

Shower Power - Safe Organized Spaces Richmond
Richmond, CA 94801
Collaborates with the City of Richmond, ot her public agencies, nonprofit partners, and civic and private groups for outreach and encampment organizing among unsheltered people across West Contra Costa County.

Swords to Plowshares
2719 Telegraph Avenue Oakland, CA 94612
Due to COVID-19, limited mail and referrals to veterans.

Tri-Valley Haven
3663 Pacific Avenue Livermore, CA 94550
Provides shelter and counseling for battered women and their children.

Veterans Accession House
1820 Galindo Street, Suite 210 Concord, CA 94520
Contracted through the Department of Veterans Affairs to provide service intensive transitional housing for homeless and at-risk single male veterans.

Winter Nights Family Shelter Inc.

Pleasant Hill, CA 94523
Provides shelter for Contra Costa homeless families (men and women) WITH dependent children and a Safe Parking Program to individuals, couples and families living in their vehicles.

Young Adult Program - Trinity Center
1888 Trinity Avenue Walnut Creek, CA 94596
Supports young adults, betw een the ages of 18 and 28, who experience or are at risk of experiencing housing and food insecurity.

B. Job training and employment assistance
This section will include resources currently available for homeless individuals that can lead to employment and self-sufficiency. We will also provide typical pathways for serving homeless individuals that are unemployable.

C. Mental Health Services

This section will focus on local resources to address medical, substance use, and mental health for homeless individuals. We will also provide information on funding sources and programmatic components

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that can serve homeless who deal with these issues. Project concepts could include treatment programs, board and cares, counseling, etc. Below is a summary of existing Health Care resources for unsheltered persons:

A3 (Mobile Crisis Response Team) - CC Health
Concord, CA 94520
Provides timely and appropriate emergency behavioral health support.

African American Wellness Program - Center for Human Development 3105 Willow Pass Road Bay Point, CA 94565
Offers Mind, Body, and Soul support group to East African American individuals.

Antioch Children's Behavioral Health - CC Health
2335 Country Hills Drive Antioch, CA 94531
Provides mental health services to children and youth ages 5 through 18 who are East Contra Costa residents including early intervention for children and wraparound services.

Asian Family Resource Center - VistAbility
12240 San Pablo Avenue Richmond, CA 94805
Provides site-based life skills support groups in Laotian, Mien, Khmu, Thai, and Vietnamese.

A Step Forward, Inc - Concord Child Abuse Treatment and Training 2827 Concord Boulevard Concord, CA 94519
Provides individual therapy for children/teens who have been physically, emotionally, or sexually abused.

Avalon House and NPS - Fred Finch Youth and Family Services 3800 Coolidge Avenue Oakland, CA 94602
Offers a placement program for youth who exhibit a wide range of acting out behaviors including:
aggression, property destruction, running away, sexual acting out, defiance and self-injury behaviors.

Awakening: A Center for Exploring Living and Dying
7205 Keyesport Way Discovery Bay, CA 94505
Provides support groups for those involved in the process of grieving or dying, and spiritual support for those facing a life-threatening illness as well as their families and friends.

Antioch Children's Behavioral Health - CC Health
2335 Country Hills Drive Antioch, CA 94531
Provides mental health services to children and youth ages 5 through 18 who are East Contra Costa residents including early intervention for children and wraparound services.

Asian Family Resource Center - VistAbility

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12240 San Pablo Avenue Richmond, CA 94805
Provides site-based life skills support groups in Laotian, Mien, Khmu, Thai, and Vietnamese.

Awakening: A Center for Exploring Living and Dying
7205 Keyesport WayDiscovery Bay, CA 94505
Provides support groups for those involved in the process of grieving or dying, transpersonal/spiritual counseling for individuals, couples, and families.

Bay Area Psychotherapy Institute
3468 Mt. Diablo Boulevard, Suite B201 Lafayette, CA 94549 Offers a variety of mental health services by Associate Marriage and Family Therapists and Associate Professional Clinical Counselor supervised by licensed therapists; services include couples counseling, family therapy, child and adolescent therapy, individual counseling and group counseling.

Brighter Beginnings Family Health Clinic- Antioch
3505 Lone Tree Way, Suite 1 Antioch, CA 94509
Provides low cost primary health care for adults, teens and children regardless of insurance or immigration status.

Brighter Beginnings Family Health Clinic- Richmond
2727 Macdonald Avenue Richmond, CA 94804
Provides low cost primary health care for adults, teens and children regardless of insurance or immigration status.

California Council on Problem Gambling
41690 Ivy Street, Suite A7Murrieta, CA 92562
Provides Problem Gambling Helpline, outpatient counseling, inpatient treatment, support group information, education materials, legal and financial resources.

Casa de Luz Clinic - La Clinica de La Raza
2005 Main Street, Suite C Oakley, CA 94561
Provides specialty mental health services.

Child and Family Therapy - ECMHP
200 24th Street (24th & Bissell) Richmond, CA 94804
Provides child and family therapy for children birth to six and pregnant mothers 21 and under.

Community Health for Asian Americans - (CHAA) - Antioch 3727 Sunset Lane Antioch, CA 94509
Provides Screening, Diagnostic and Treatment (EPSDT) counseling for children, adolescents, families and groups age 5 to 21 in home, school or office.

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Community Health for Asian Americans (CHAA) - Richmond
3919 MacDonald Avenue Richmond, CA 94805
Provides Screening, Diagnostic and Treatment (EPSDT) counseling for children, adolescents, families and groups age 5 to 21.

Community Presbyterian Counseling Center - San Ramon
3180 Crow Canyon Place, Suite 140 San Ramon, CA 94583
Provides counseling services are for individuals, couples, families, and groups.

Discovery Counseling Center
Provides individual, family, couple, child and teen counseling services. 115-A Town & Country Drive Danville, CA 94526

East Contra Costa Family Justice Center
3501 Lone Tree Way Suite 4 Antioch, CA 94509
Offers one-stop center for people affected by domestic violence, sexual assault, elder abuse, child abuse and human trafficking.

East County Adult Mental Health Services – CCHS
2311 Loveridge Road, 2nd floor Pittsburg, CA 94565
Provides mental health services to Medi-Cal and low income East Contra Costa adults.

Familias Unidas Counseling & Information Center - Richmond 205-39th Street Richmond, CA 94805
Due to Coronavirus COVID-19, some services are provided by phone and tele-therapy.

Family Advocate for Mental Health - CCHS
1340 Arnold Drive, Suite 200 Martinez, CA 94553
Works with county mental health as a bridge between the system and explaining to families who are dealing with a family member 18+ and dealing with behavioral health issues.

First Hope - CCHS
391 Taylor Boulevard, Suite 100 Pleasant Hill, CA 94523 Provides intensive family -centered services to adolescents and young adults showing early signs of psychosis.

Foster Family Program - Northern California Family Center 2244 Pacheco Boulevard Martinez, CA 94553
Recruits and provides foster family certification to enable families to be eligible to provide a crisis home for youth needing a safe environment for youths, ages 0 to 17, who are experiencing crisis.

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Gamblers Anonymous - International Service Office
4981 Irwindale Avenue Suite 700 Baldwin Park, CA 91706
Provides 12-step support groups internationally for problem gamblers.

George & Cynthia Miller Wellness Center - CCHS
25 Allen Street Martinez, CA 94553
Provides routine and preventive health care services including primary care, short -notice/same-day appointments, family medicine, pediatrics, adult medicine, behavioral health and group classes.

Grief Counseling & Bereavement Support - Contra Costa Crisis Center Walnut Creek, CA 94598
Provides group grief support and counseling to adults, teens, and children mourning the death of a loved one.

HOPE - Lincoln Families
51 Marina Boulevard, Suite D Pittsburg, CA 94565
Provides integrated behavioral support services for students in K-12.

Hume Center - Pittsburg
555 School Street Pittsburg, CA 94565
Provides a broad range of services to adults with psychiatric disabilities.

Hume Center - Richmond
3095 Richmond Parkway, #201 Richmond, CA 94806
Provides a broad range of outpatient, psychotherapy services to adults, facing moderate to severe psychiatric disabilities.

Intensive Foster Care Services - We Care Services for Children 1450 Civic Court, Suite 200Concord, CA 94520
Provides in tensive case management services for eligible children ages 0 -6 in current foster care placement or in the family reunification process.

Lynn Center Early Intervention Services Children Birth to Six 300 East Leland Road, Suite 100 Pittsburg, CA 94565
Provides full range of early intervention services and supports to children and families who may be experiencing trauma, stress, loss, abuse, attachment and bonding issues, or various life changes.

Mental Health Counseling - John Muir - Village Community Resource Center 633 Village Drive Brentwood, CA 94513

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Partners with Village Community Resource Center and Fred Finch Mental Health Services to offer free and confidential mental health counseling to the local community.

National Institute of Mental Health
6001 Executive Boulevard Rockville, MD 20852
Provides research on mind, brain and behavior to relieve the burden of mental illness.

New Hope Bipolar Support Group - Lafayette
49 Knox Drive, Room #204 Lafayette, CA 94549
Provides support group for p arents of adolescents and transitional aged youth diagnosed with neurobehavioral problems.

Office for Consumer Empowerment - CCHS
1340 Arnold Drive, Suite 200 Martinez, CA 94553
Educates, empowers, and motivates mental health consumers to engage in their own individual recovery and become active in the community.

Older Adult Mental Health Services – CCHS
2425 Bisso Lane, Suite 100Martinez, CA 94553
Provides mental health services for adults 60+ with a qualifying mental health concern. 2425 Bisso Lane, Suite 100

Pediatric Behavioral Management Clinic
2500 Alhambra Avenue Martinez, CA 94553
Provides wraparound services to children with a attention or hyperactivity problems and behaviors that may indicate Autism Spectrum Disorders (ASD) including impairments with language and/or play skills.

People Who Care
2231 Railroad Avenue Pittsburg, CA 94565
Provides preventative, individualized and comprehensive mental health support services to at risk youth.

Psychiatric Emergency Services – CCHS
2500 Alhambra Avenue, Unit 3C Martinez, CA 94553
Provides emergency psychiatric evaluation/treatment to people who present an imminent danger to self, others, grave disability or mental health crisis.

Touchstone Counseling Services
140 Mayhew Way, Suite 606 Pleasant Hill, CA 94523
Provides counseling, educational workshops and programs to individuals, children, couples and families.

Trinity Counseling Center

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13847 East 14th Street San Leandro, CA 94578
Provides indivi dual, child and adolescent counseling, marriage and pre -marital counseling, family counseling, and pastoral counseling.

West Contra Costa Family Justice Center
256 24th Street Richmond, CA 94804
Offers one-stop center for people affected by domestic violence, sexual assault, elder abuse, child abuse and human trafficking.

West County Adult Mental Health Services - CCHS
Provides mental health services to Medi-Cal and low income West Contra Costa adults.

West County Child and Adolescent Services - CCHS
13585 San Pablo Avenue, 1st Floor San Pablo, CA 94806
Provides mental health/wraparound/psychiatry services to children and youth ages 5 through 18 who are West Contra Costa residents including early intervention for children birth to 5.

YWCA Mental Health Program
1320 Arnold Drive, Suite 170
Martinez, CA 94553 Offers child mental health services for ages 2-19.

A3 Miles Hall Crisis Call Center
Call Center: 844-844-5544
A3 is Contra Costa County's innovative approach to provide timely and appropriate mental and behavioral health crisis services to anyone, anywhere, at anytime in the county.

Access Line (Mental Health) - CC Health
Martinez, CA 94553
Serves as the gateway to Contra Costa County's Behavioral Health system of care, a community resource line that serves as the main point of entry into the county's mental health clinics, Network Provider services, and substance use disorder treatment programs.

D. Health Services

Advice Nurse CC Health Centers and CC Health Plan Authorizations Martinez, CA 94553
Provide telephone services where nurses can help to determine medical needs, provide homecare advice and medical information.

Antioch Health Center - CC Health
2335 Country Hills Drive Antioch, CA 94531

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Due to Coronavirus COVID -19, converting in -person appointments to telephone/video appointments, where possible.

BAART Community HealthCare - East County
3707 Sunset Lane Antioch, CA 94509
Provides low-cost health care for individuals 18+ with Medi-Cal, Contra Costa Health Plan.

BAART Community HealthCare - West County
1313 Cutting Boulevard Richmond, CA 94804
Provides low-cost health care for individuals 18+ with Medi-Cal, Contra Costa Health Plan.

Bay Point Family Health Center - CCHS
215 Pacifica Avenue Bay Point, CA 94565
Due to Coronavirus COVID -19, converting in -person appointments to telephone/video appointments, where possible.

E. Food Banks

African American Health Conductor Program - CC Health
2311 Loveridge Road Pittsburg, CA 94565
Provide assistance with completion of applications for MediCal, CalFresh, applications for financial assistance programs, Covered CA, referrals to Black Infant Health, PRUCOL application assistance, linkage to SSI/SSDI, long term disability and referrals and navigation to community resources.

Agape International Church & Ministries - AICM
605 West Madill Street Antioch, CA 94509
Provides food and clothing assistance to the local community.

Ambrose Community Center
3105 Willow Pass Road Bay Point, CA 94565
Provides Community Produce Program, offers exercise classes for adults, teens including aerobics and zumba.

Anchor of Life Church
2707 17th Street San Pablo, CA 94806
Provides a walk-in food pantry.

Antioch Ministerial Fellowship (AMF Food Closet)
2507 San Jose Drive Antioch, CA 94509
Provides an emergency food pantry for anyone in need.

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Appian Way Seventh Day Adventist Church - El Sobrante
980 Appian Way El Sobrante, CA 94803
Provides a food pantry.

Bay Area Crisis Nursery- Emergency Daytime Childcare & Shelter Services 1506 Mendocino Drive Concord, CA 94521
Provides direct childcare and emergency shelter services and wraparound support.

Beacon Light Seventh Day Adventist Church
607 South 19th Street Richmond, CA 94804
Provides a walk-in food pantry.

BenefitsCal
Martinez, CA 94553
Provides an online platform for residents to apply for CalWORKS, CalFresh (Food Stamps), Medi -Cal and General Assistance case benefits.

Bethel Church Richmond
3429 Cutting Boulevard Richmond, CA 94804
Provides a bag of nonperishable food items.

Brentwood Community United Methodist Church
218 Pine Street
Provides a food pantry.

Cafe Costa - Ambrose Center/Bay Point - MOWDR
3105 Willow Pass Road Bay Point, CA 94565
Offers a hot noon meal in a seat in dinning room.

Cafe Costa - Antioch Senior Center - CCHS
415 West 2nd Street Antioch, CA 94509
Serves lunch meals to seniors age 60+ who call in advance to make a reservation.

Cafe Costa - Brentwood Senior Center - CCHS
193 Griffith Lane Brentwood, CA 94513
Serves lunch meals to seniors age 60+ who call in advance to make a reservation.

Cafe Costa - Chapala Restaurant - CCHS
3850 Balfour Road, Suite Q Brentwood, CA 94513
Partners with Chapala Restaurant who serves lunch to seniors age 60+ on Tuesday and Thursday.

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Cafe Costa - Danville Senior Center
115 E Prospect Avenue Danville, CA 94526
Serves lunch meals to seniors age 60+ who call in advance to make a reservation.

Cafe Costa - El Cerrito Senior Center - CCHS
Serves lunch meals to seniors age 60+ who call in advance to make a reservation.

CARE Center - GRIP – Richmond
165 22nd StreetRichmond, CA 94801
Provides basic needs where homeless individuals can have access to meals, mailbox, showers, and phones.

Christ the King - St. Vincent de Paul
Provides a food pantry and vouchers for clothing at St. 199 Brandon Road Pleasant Hill, CA 94523

Church of Good Shepherd - St. Vincent de Paul
Provides a food pantry.
3200 Harbor Street Pittsburg, CA 94565

Community Produce Program - Ambrose Community Center
Provides 15-20 pounds of fresh produce two times per month to qualifying households that are in need of food assistance.
3105 Willow Pass Road Bay Point, CA 94565

Community Produce Program - Antioch Health Center
Provides 15-20 pounds of fresh produce two times per month to qualifying households that are in need of food assistance.
2335 Country Hills Drive Antioch, CA 94531

Community Produce Program - Antioch Kinder Care
Provides 15-20 pounds of fresh produce two times per month to qualifying households that are in need of food assistance.
2300 Mahogany Way Antioch, CA 94509

Community Produce Program - Bayo Vista Child Care Center Provides 15 to 20 pounds of fresh produce two times per month to qualifying households that are in need of food assistance.
2 California Street Rodeo, CA 94572

Community Produce Program - Booker T. Anderson Community Center

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Provides 15 to 20 pounds of fresh produce two times per month to qualifying households that are in need of food assistance.
960 South 47th Street Richmond, CA 94801

Community Produce Program - Boys & Girls Club of Martinez Provides 15 to 20 pounds of fresh produce two times per month to qualifying households that are in need of food assistance.
1301 Alhambra Avenue Martinez, CA 94553

Community Produce Program - Brentwood Community UMC
Provides 15 to 20 pounds of fresh produce two times per month to qualifying households that are in need of food assistance.
218 Pine Street Brentwood, CA 94513

Community Produce Program - Buchanan Park
Provides 15 to 20 pounds of fresh produce two times per month to qualifying households that are in need of food assistance.
4150 Harbor Street Pittsburg, CA 94565

Community Produce Program - Cambridge Elementary
Provides 15 to 20 pounds of fresh produce two times per month to qualifying households that are in need of food assistance.
1135 Lacey Lane Concord, CA 94520

Community Produce Program - Carmen Dragon
Provides 15-20 pounds of fresh produce two times per month to qualifying households that are in need of food assistance.
4721 Vista Grande Drive Antioch, CA 94509

Community Produce Program - Contra Costa College
Provides 15 to 20 pounds of fresh produce two times per month to qualifying households that are in need of food assistance.
2600 Mission Bell Drive San Pablo, CA 94806

Community Produce Program - Davis Park Community Center Provides 15 to 20 pounds of fresh produce two times per month to qualifying households that are in need of food assistance.
1651 Folsom Avenue San Pablo, CA 94806

Community Produce Program - EHSD Antioch Office

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Provides 15-20 pounds of fresh produce two times per month to qualifying households that are in need of food assistance.
4545 Delta Fair Boulevard Antioch, CA 94509

Community Produce Program - El Pueblo Housing Development Provides 15 to 20 pounds of fresh produce two times per month to qualifying households that are in need of food assistance.
875 El Pueblo Avenue Pittsburg, CA 94565

Community Produce Program - First Baptist Family Life Center Provides 15 to 20 pounds of fresh produce two times per month to qualifying households that are in need of food assistance.
224 Linda Vista
Pittsburg, CA 94565 (925) 676-7543

Community Produce Program - Hercules Senior Center
Provides 15 to 20 pounds of fresh produce two times per month to qualifying households that are in need of food assistance.
111 Civic Drive Hercules, CA 94547

Community Produce Program - Holy Rosary Church
Provides 15-20 pounds of fresh produce two times per month to qualifying households that are in need of food assistance.
1313 A Street Antioch, CA 94509

Community Produce Program - Immaculate Heart of Mary
Provides 15-20 pounds of fresh produce two times per month to qualifying households that are in need of food assistance.
500 Fairview Avenue Brentwood, CA 94513

Community Produce Program - John Muir Elementary
Provides 15 to 20 pounds of fresh produce two times per month to qualifying households that are in need of food assistance.
205 Vista Way Martinez, CA 94553

Community Produce Program - Jubilee Christian Center
Provides 15-20 pounds of fresh produce two times per month to qualifying households that are in need of food assistance.
11 Texas Street Antioch, CA 94509

Community Produce Program - Kennedy High School

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Provides 15 to 20 pounds of fresh produce two times per month to qualifying households that are in need of food assistance.
4300 Cutting Boulevard Richmond, CA 94804

F. Veterans Services

Veterans Accession House
1820 Galindo Street, Suite 210 Concord CA 94520
Veterans Accession House is a nonprofit organization granted through the Department of Veterans Affair to provide Service Intensive Transitional housing for At-Risk and Homeless Veterans.

Contra Costa County Veterans Service Office
10 Douglas Dr Suite # 100, Martinez, CA 94553
Our Veterans Service Representatives (VSR's) are thoroughly trained and accredited by the United States Department of Veterans Affairs to represent local veterans. Contra Costa County VSR's are not employees of the federal government, they are county employees ready to assist with any Veterans claim.

Concord Vet Center
1333 Willow Pass Rd Suite #106, Concord, CA 94520
The Concord Vet Center offers confidential help for Veterans, service members, and their families at no cost in a non-medical setting. Our services include counseling for needs such as depression, post traumatic stress disorder (PTSD), and the psychological effects of military sexual trauma (MST). We can also connect you with more support in VA and your community.

G. Legal Services

Alternate Defender Office
Provides free criminal defense to indigent individuals in which a case involves two or more parties.

Services: Legal Representation, Public Defender
627 Ferry Street Martinez, CA 94553

Bay Area Legal Aid
Provides various legal services via remote advocacy.
1025 Macdonald Avenue
Richmond, CA 94801

Bay Area Legal Aid - Health Consumer Center
Provides legal services via remote advocacy.

Richmond, CA 94801

California Apartment Association Contra Costa

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Provides general information and referrals for landlords on a variety of issues. 3478 Buskirk Avenue, Suite 1020 Square Pleasant Hill, CA 94523

Central Contra Costa Family Justice Center
Offers one-stop center for people affected by domestic violence, sexual assault, elder abuse, child abuse and human trafficking.
2151 Salvio Street, Suite 201 Concord, CA 94520

Community Violence Solutions - Antioch
Provides counseling and police escorts sexually abused victims through: 24-hour crisis line counseling, in person support, including accompaniment to hospitals, police interviews, and legal proceedings.

Services: Crime Victim Accompaniment Services, Sexual Assault Counseling, Sexual Assault Hotlines 301 West 10th Street, Suite 3 Antioch, CA 94509

Community Violence Solutions - San Pablo
Provides counseling and police escorts to sexually abused victims through: 24-hour crisis line counseling, in-person support, including accompaniment to hospitals, police interviews, and legal proceedings. 2101 Van Ness Street San Pablo, CA 94806

Contra Costa Senior Legal Services
2702 Clayton Rd #202, Concord, CA 94519
Contra Costa Senior Legal Services (CCSLS) is a private, nonprofit agency that has been providing free legal services to older residents aged 60 or older in the County since 1976. Thousands of seniors have benefited from these services which have enabled them to stay in their homes, to become eligible for and to retain public benefits, to recover real and personal property wrongly taken from them, and to obtain relief from physical, financial, and emotional abuse.

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SERVICES IN THE CITY OF CONCORD

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Available Service In The City of Concord

• Shelter Program and Housing Assistance – Page 43
• Mental Health and Substance Use Services – Page 45
• Health Services – Page 45
• Environment and Public Health – Page 48
• Food banks – Page 49
• Veteran Services – Page 49
• Legal Services – Page 50
• Victim Services – Page 50
• Youth Services– Page 52

Data on available services for unhoused persons in the City of Concord were identified and compiled in the service map above. The finalized background report will include a interactive map with broader analysis of County -wide services and resources to compare with local resources. Based on a review of available data and discussions with service providers, In the City of Concord , there are 18 locations providing Mental Health and Substance Use services to Unhoused Persons, 22 locations providing Health services to Unhoused Persons, 3 locations providing Environment and Public Health services to Unhoused Persons, 6 locations providing Housing and Shelter services to unhoused persons, 6 locations providing a Food Bank to Unhoused Persons, 2 locations providing Veterans services to Unhoused Persons, 3 locations providing Legal services to Unhoused Persons, and 3 locations providing Victims services to Unhoused Persons.

A. Shelter Program and Housing Assistance

C.O.R.E. Homeless Outreach
The Coordinated Outreach Referral, Engagement (C.O.R.E.) program works to engage and stabilize homeless individuals living outside through consistent outreach to facilitate and/or deliver health and basic needs services and secure permanent housing.

Concord Adult Homeless Shelter
2047 Arnold Industrial Way, Concord, CA 94520
The emergency shelter program for adults provides shelter and case management services to assist residents in ending their homelessness and attaining their highest level of self-sufficiency.

There are two emergency shelter sites: one in Concord and the other in Richmond. Both facilities operate 24 hours a day and have the capacity to serve over 160 men and women. They also offer a specialized program for individuals 18-21 years of age. If involved in case management, residents may stay up to 120 days.

Veterans Accession House
2290 Willow Pass Rd, Concord, CA 94520

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The principal goals of the Veterans Accession House Program are to provide Service Intensive Transitional Housing for veterans experiencing homelessness, to combine housing with supportive services, to increase and /or stabilize income, to encourage personal growth, to support education, and link achievements to employment.

Contra Costa Crisis Center
Call 211 or 1-800-833-2900 or text the word "HOPE" to 20121 for help any time.

The Contra Costa Crisis Center is a nonprofit organization committed to provid ing free 24/7 services to everyone in need. Its mission is to keep people alive and safe, help them through crises, and provide o r connect them with culturally relevant services in the community.

County Health, Housing and Homeless Services (H3)
2400 Bisso Lane, Suite D, 2nd Floor Concord, CA 9452
In Concord and throughout Contra Costa County, homeless services are provided by the County’s Health, Housing, and Homeless Services (H3) division. H3 is responsible for oversight of the Concord Adult Shelter and the CORE outreach team, as well as other programs that respond to the issue of homelessness. While the City does not manage the se programs, we work closely with H3 to address issues and to keep our unhoused residents safe.

Shelter, Inc.
1333 Willow Pass Rd, Ste 206, Concord, CA, United States, California Shelter, Inc. is committed to ending homelessness for low-income, homeless, and disadvantaged families and individuals by providing housing, services, support, and resources that lead to self-sufficiency. Shelter Inc. services include eviction prevention, and multiple housing solutions including interim and long-term housing.

Central County Multi Services Center
1121 Detroit Ave, Concord, CA 94520

Concord Multi-Family Housing
1950 Parkside Dr # 54, Concord, CA 94519

California Mortgage Relief Program
The California Mortgage Relief Program supports homeowners who have fallen behind on their housing payments due to pandemic-related hardships. The program will help homeowners make past due housing payments - up to a maximum of $80,000 per household - by making a one -time direct payment to the mortgage servicers.

Residential Rent Registry

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This program requires that all landlords of multifamily complexes with four or more units register with the City on an annual basis. The 2022 report builds upon and includes year-over-year comparisons to the baseline data obtained in 2021.

B. Job training and employment assistance
This section will include resources currently available for homeless individuals that can lead to employment and self-sufficiency. We will also provide typical pathways for serving homeless individuals that are unemployable.

C. Healthcare and Homelessness

This section will focus on local resources to address medical, substance use , and mental health for homeless individuals. We will also provide information on funding s ources and programmatic components that can serve homeless who deal with these issues. Project concepts could include treatment programs, board and cares, counseling, etc. Below is a summary of existing Health Care resources for unsheltered persons:

Central County Adult Mental Health Services
1420 Willow Pass Rd. #200 Concord, CA 94520
Central Costa County serves a growing population , including racial, ethnic, and linguistic minorities. We attempt to provide culturally and linguistically appropriate s ervices. We provide medication support, psychiatric nursing, case management, crisis intervention, various therapies, socialization/outings, and help with independent living skills.

Concord Health Center Building 2 - CCHS
3024 Willow Pass Rd, Concord, CA 94519, USA
Due to Coronavirus COVID -19, this location is converting in -person appointments to telephone/video appointments, where possible. Patients are strongly advised to call for information. Provides public health, behavioral health, adult medicine, addiction medicine through Alcohol and Other Drugs program, and homeless services.

A Step Forward, Inc - Concord Child Abuse Treatment and Training 2827 Concord Blvd, Concord, CA 94519, USA
Provides individual therapy for children/teens who have been physically, emotionally, or sexually abused.

Offers supportive individual and group therapy for non-offending parents of victims, as well as parents of offenders.

Birthright - Concord
3106 Clayton Rd, Concord, CA 94519, USA

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Provides free pregnancy tests, mentoring, community resources, pregnancy and parenting information, and maternity and baby items.

Frederic Ozanam Center - Bi-Bett Corporation
2931 Prospect St, Concord, CA 94518, USA
Provides 24 -hour non -medical detoxification for women. Program includes a 30 –90-day residential substance abuse treatment, an ongoing alcohol recovery program, one-on-one planning for recovery from alcohol and drug problems, and AA/NA meetings.

Mt. Diablo Adult Education
1266 San Carlos Ave, Concord, CA 94518, USA
Provides a wide variety of classes for adults, check website or call for current catalog. Offers hybrid learning opportunities to address student needs.

Central Contra Costa Family Justice Center
2151 Salvio St #201, Concord, CA 94520, USA
Offers one-stop center for people affected by domestic violence, sexual assault, elder abuse, child abuse and human trafficking.

NAMI In Our Own Voice Support Group
2151 Salvio St ste v, Concord, CA 94520, USA
Due to Coronavirus COVID -19, service available by phone, email, and remote. Provides an education presentation for the community by NAMI trained individuals with mental illness.

Chemical Dependency Programs - John Muir
4080 Port Chicago Hwy, Concord, CA 94520, USA
Treats voluntary adults ages 18 and up for all types of alcohol and chemical dependency including, prescription medications.

Grief and Bereavement - Sutter Health
5099 Commercial Cir #210, Concord, CA 94520, USA
Offers bereavement program s open to the public for individual and group support to those who have experienced a loss.

Senior Peer Counseling Program - CCHS
2425 Bisso Ln #100, Concord, CA 94520, USA
Provides individual counseling to residents of Contra Costa County who are age 55+.

Contra Costa Breastfeeding Support Warmline - CCHS
2355 Stanwell Cir, Concord, CA 94520, USA

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Provides dependable breastfeeding information and support to Contra Costa County women including answers to breastfeeding questions.

Pueblos del Sol - Bi-Bett Corporation
2090 Commerce Ave, Concord, CA 94520, USA
Provides a multicultural 3 -5 day detoxification program for men. Provides a 30 -90 day residential substance abuse treatment program for Spanish-speaking men, only providing social and peer support.

Home and Clinic-based Mental Health Program- We Care Services for Children 1450 Civic Ct # 200, Concord, CA 94520, USA
Provides child-parent and individual play therapy with children aged 0-6 in the family's home or at the We Care clinic in central Concord.

Hume Center - Concord
1333 Willow Pass Rd #102, Concord, CA 94520, USA
Provides a broad range of individual and group psychotherapy and prescription management services via an outpatient and Partial Hospitalization Program (PHP) to adults, facing mild, moderate, and severe psychiatric disabilities. Issues include depression, bipolar, schizophrenia, anxiety, and relationship conflict concerns.

Center for Human Development
901 Sunvalley Blvd Suite 220, Concord, CA 94520, USA
Offers a spectrum of services for at -risk youth, individuals, families, and communities in Contra Costa.

Programs address wellness and prevention, youth leadership, conflict resolution, parenting skills and other challenges facing the community.

First Hope - CCHS
391 Taylor Blvd #100, Pleasant Hill, CA 94523, USA
Provides intensive family -centered services to adolescents and young adults showing early signs of psychosis.

Ujima Central Mothers' Program - Ujima Family Recovery Services 2975 Treat Blvd b 5, Concord, CA 94518, USA
Provides outpatient alcohol/drug counseling for pregnant, parenting women 18+, and men with children ages 0-5 years of age.

Options Health
5167 Clayton Rd h, Concord, CA 94521, USA
Offers free pregnancy testing and counseling to women on all reproductive health options including STI screenings for Chlamydia and Gonorrhea and limited ultrasounds.

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School-based Mental Health Program- We Care Services for Children 2191 Kirker Pass Rd, Concord, CA 94521, USA
Provides a small number of slots that are available to children who cannot be maintained in a regular pre- school placement due to behavioral issues and who would benefit from individualized treatment within a preschool milieu.

A3 Miles Hall Crisis Call Center
Call Center: 844-844-5544
A3 is Contra Costa County's innovative approach to provide timely and appropriate mental and behavioral health crisis services to anyone, anywhere, at anytime in the county.

D. Environment and Public Health

Concord Public Health Immunization Clinic - CCHS
2355 Stanwell Cir, Concord, CA 94520, USA
Provides walk-in immunization clinic for diphtheria, tetanus, pertussis, polio, measles, mumps, rubella, Hib, Hepatitis B, Hepatitis A, Varicella, pneumococcal, HPV, and meningococcal. TB tests require a clinic appointment and travel vaccines are available in Martinez only by appointment.

John Muir Health
2540 East St, Concord, CA 94520
John Muir Health is a hospital network headquartered in Walnut Creek, California and serving Contra Costa County, California and surrounding communities.

UC - Cooperative Extension Contra Costa County
2380 Bisso Ln b, Concord, CA 94520, USA
Offers free p rofessional advice in commercial agriculture, home landscape, vegetable gardening, pest management, wildfire protection, range management, nutrition, food safety and youth development.

Publishes several newsletters related to these topics. Training program s for volunteers include Master Gardener. Free informational leaflets available. Administers the 4 -H Youth Program for Contra Costa County.

Contra Costa County Animal Services Department
4800 Imhoff Pl, Martinez, CA 94553, USA
Due to COVID-19, limited services available. Check website for specific details. Provides a variety of animal services which include dog licensing and leash enforcement, spay/neuter services and immunizations, adoption, impoundment of stray animals including livestock and rabies con trol (quarantine and bite reports), animal rescue and rattlesnake calls. Provides dead animal pick -up and disposal, limited service for injured or sick wildlife. Offers public information and education for schools and community groups regarding safe handling and humane care of animals and pet emergency preparedness.

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E. Food Banks

QUEEN OF ALL SAINTS (SVDP)
3039 Willow Pass Rd Concord CA 94519
Pantries provide FREE food to the public. Please note: Each pantry has its own guidelines. Check with them about specific eligibility requirements and pick-up limits.

White Pony Express
3380 Vincent Rd, Pleasant Hill, CA 94523
White Pony Express is a food service provider that enables those who have more than they need to easily give to those with less so that all can share in the abundance of life.

MT. DIABLO HIGH SCHOOL
2611 E St Concord CA 94520
Families and individuals can pick up 15-20 pounds of FREE fresh produce twice a month.

WIC Concord
2355 Stanwell Cir Concord CA 94520
Families and individuals can pick up 15-20 pounds of FREE fresh produce twice a month. Choose

HELPFUL TIPS
Please bring two bags with handles.

REFUGE FOOD PANTRY
1187 Meadow Ln Concord CA 94520
Pantries provide FREE food to the public. Please note: Each pantry has its own guidelines. Check with them about specific eligibility requirements and pick-up limits.

Monument Crisis Center
1990 Market St Concord CA 94520
Pantries provide FREE food to the public. Please note: Each pantry has its own guidelines. Check with them about specific eligibility requirements and pick-up limits.

F. Veterans Services

Veterans Accession House
1820 Galindo Street, Suite 210 Concord CA 94520
Veterans Accession House is a nonprofit organization granted through the Department of Veterans Affair to provide Service Intensive Transitional housing for At-Risk and Homeless Veterans.

Contra Costa County Veterans Service Office
10 Douglas Dr Suite # 100, Martinez, CA 94553

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Our Veterans Service Representatives (VSR's) are thoroughly trained and accredited by the United States Department of Veterans Affairs to represent local veterans. Contra Costa County VSR's are not employees of the federal government, they are county employees ready to assist with any Veterans claim.

Concord Vet Center
1333 Willow Pass Rd Suite #106, Concord, CA 94520
The Concord Vet Center offers confidential help for Veterans, service members, and their families at no cost in a non-medical setting. Our services include counseling for needs such as depression, post traumatic stress disorder (PTSD), and the psychological effects of military sexual trauma (MST). We can also connect you with more support in VA and your community.

G. Legal Services

Contra Costa Senior Legal Services
2702 Clayton Rd #202, Concord, CA 94519
Contra Costa Senior Legal Services (CCSLS) is a private, nonprofit agency that has been providing free legal services to older residents aged 60 or older in the County since 1976. Thousands of seniors have benefited from these services which have enabled them to stay in their homes, to become eligible for and to retain public benefits, to recover real and personal property wrongly taken from them, and to obtain relief from physical, financial, and emotional abuse.

Contra Costa County Bar Association
2300 Clayton Rd, Concord, CA 94520
Our mission is to empower our members to deliver outstanding legal service to our community.

BWA-Legal Advocacy Program
1410 Danzig Plaza Concord, CA 94520
Offering legal services related to Custody, Dissolution of Marriage, Domestic Violence

H. Victim Services

Central Contra Costa Family Justice Center
2151 Salvio St, Concord, CA 94520
Since 2001, the Contra Costa Family Justice Center seeks to create a community that is there to support the healing process for those who are affected by any form of family violence and human trafficking. With our commitment towards healing, community, and safety, we strive to integrate capable partners with common goals to create a comprehensive service network to alleviate or prevent future instances of family violence.

STAND! For Families Free of Violence
1410 Danzig Plaza, Concord, CA 94520

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STAND! For Families Free of Violence is committed to promoting safe and strong families. Our approach to eliminating family violence is well -rounded and community-wide. In addition to providing a complet e spectrum of prevention, intervention, and treatment programs, we also enlist the efforts of local residents, partners, and institutions, all of whom are striving with us to stop domestic violence and child abuse.

Special Victims Unit (SVU)
1350 Galindo St, Concord, CA 94520
The Special Victims unit investigates crimes involving domestic violence, crimes against children, and sex crimes. Detectives in this unit also manage all sex offenders registered in the City of Concord to ensure they are in compliance with the law and are correctly registered in the Megan's Law website.

I. Youth Services

Contra Costa Youth Continuum of Services
The Contra Costa Youth Continuum offers voluntary services for youth between the ages of 18 -24 that have run away, been thrown out, or are feeling unsafe in their home.

Rainbow Center - Houseless Transitional Youth Program
The Rainbow Center offers LGBTQIA+ houseless youth with temporary housing, by providing hotel vouchers (18+), transportation, relocation financial aid, medication assistance, housing for those at risk of homelessness, and permanent supportive housing assistance.

Permanent Connections
Subsidized Permanent Housing for youth over the age of 18 with chronic mental illness, HIV/AIDS, developmental or physical disabilities.

Calli House
Calli House is a daytime drop-in service provider for runaway or homeless youth age 18-24 years and overnight Emergency Shelter for runaway or homeless youth age 18-24 years.

J. Analysis of Gaps in Service
A full gaps analysis cannot be completed until the conclusion of surveys currently underway. Surveys of service providers, local businesses and the greater Concord community will be combined with information collected through in -person and virtua l community meetings and interviews to identify the most significant barriers to housing stability and gaps in service for persons experiencing homelessness.

However, initial information collected through meetings and interviews strongly indicates that two issues would need to be resolved to accomplish a significant reduction in homelessness in Concord.

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• Safe places to stay. There are not sufficient shelter beds available for the number of persons living unsheltered. In addition, some individuals encount er barriers to access for the beds that are available. Those who are living unsheltered are forced to move from one site to another without finding a resolution to their situations.

• Deeply Affordable Housing. There is very little housing available that is affordable to persons at the lowest income levels (such as those living on social security or disability only). Even the few affordable options have barriers such as credit/rental history requirements or tenant income requirements that persons ex iting homelessness cannot meet. A homeless person can enter services and receive assistance, but still find there is no housing available to them.

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VIII. Homeless Concepts

Housing First
The Housing First model was developed in the early 2000s. Housing First places persons exiting homelessness directly into a permanent housing situation instead of into shelter and/or transitional housing. According to the National Alliance to End Homelessness, permanent housing serv es as the platform from which homeless individuals “can pursue personal goals and improve their quality of life.

This approach is guided by the belief that people need basic necessities like food and a place to live before attending to anything less critical, such as getting a job, budgeting properly, or attending to substance use issues.” HUD funding now favors CoCs that adopt a Housing First model.

Although data suggest that Housing First is effective, there is some debate that it may not be most appropriate for some individuals. The HUD AHAR notes that “Since the Housing First paradigm became the dominant model embraced by federal and state policy makers, family and veteran homelessness have declined. However, over the past five years , unsheltered homelessness among individuals has risen. At the same time there has been a decline in emergency beds for individuals.”

Harm Reduction
Harm reduction is a philosophy that recognizes drug and alcohol use and addiction as a part of some individuals' lives. Housi ng First programs generally adhere to a harm reduction policy. Harm reduction encourages the engagement of persons with substance use issues in nonjudgmental communication and offers education regarding how to avoid risky behaviors and engage in safer prac tices, as well as connections to evidence-based treatment if the individual chooses. However, treatment is not required.

Housing following a harm reduction model may include special physical features that accommodate disabilities, reduce harm, promote health and community, and independence among residents.

Trauma Informed Care
Based on recent research, policymakers and healthcare providers increasingly recognize that exposure to traumatic events, especially as children, can result in long term increases in risk of chronic lung, heart, and liver disease, depression, sexually transmitted diseases, tobacco use , and substance abuse. Trauma - informed care acknowledges the need to understand a person’s life experiences to deliver effective care and has the pote ntial to improve engagement, treatment adherence , and health outcomes for the participant.

Barriers to Housing Stability
Persons experiencing or at risk of homelessness face significant barriers to obtaining a permanent housing situation. According to the National Low Income Housing Coalition, in 2022, Contra Costa County residents needed to earn $43.73 an hour to afford a two bedroom apartment at the HUD fair

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market rate of $2,274 per month. A renter household would need to work three full -time jobs at minimum wage to afford a unit at this monthly rent amount.

Most property managers, even those responsible for affordable housing, require potential tenants to have an income of at least two times the monthly re nt, and many require three times the rent. Persons living on social security, Supplemental Security Income (SSI), or a minimum wage job often cannot meet this standard, even if the unit is considered “affordable .” Persons with a criminal record are often excluded from affordable housing.

In addition to economic barriers, homeless persons usually have poor credit or rental histories that are not acceptable to landlords of affordable housing projects. If housing is obtained, persons experiencing homelessness and those who live with housing instability may not have the skills needed to remain successfully housed. They may need assistance with budgeting, housekeeping , or the ability to comply with other requirements of a lease. They may be struggling with substance use or mental health disorders.

Many are unable to remain successfully housed without the support of case management services.

Barriers to housing stability contribute to an increased rate of recidivism as previously homeless individuals find hou sing but are unable to sustain resulting in a return to homelessness. Provision of appropriate supportive services can reduce the impact of barriers, but funding for services is limited and often short term.

Homeless Service Delivery Models

There are a number of models for the provision of homeless services, shelter or housing. Some programs fit within the traditional definition of a particular type, while some may be a combination or hybrid of several models. The following are the most common types:

Street Outreach
Programs designed to meet the immediate needs of people experiencing homelessness in unsheltered locations by connecting them with emergency shelter, housing or critical services, and providing them with urgent, non -facility-based care. Services generally consist o f engagement, case management, emergency health and mental health services, and transportation. CORE and the Community Impact Unit (CIU) are Concord’s primary street outreach programs. There is not one model that works for everyone.

Other models of outreach include alternative programs such as the Downtown Streets Team or Recovery Cafe.

Rapid Rehousing
Rapid re-housing is an intervention informed by the Housing First approach. Rapid re -housing seeks to quickly connect families and individuals experiencing homelessness to permanent housing through a tailored package of assistance that may include the use of time-limited financial assistance and targeted supportive services. Programs help families and individuals living on the streets or in emergency shelters to obtain permanent housing in an effort to reduce the amount of time they experience homelessness, to

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avoid a return to homelessness, and to provide links to community resources that enable them to achieve long-term housing stability. The City funds a Rapid Rehousing program that is operated by Shelter, Inc.

Shelter (Emergency Shelter)
Emergency shelters provide overnight beds for persons experiencing homelessness. They usually provide meals, hygiene supplies , and other basic necessities. Traditionally most shelters had multiple persons sleeping in large rooms. During COVID, “non -congregate” shel ters became more common, providing separate sleeping areas or individual rooms, to reduce the spread of the virus. A shelter stay is normally limited in duration. Programs vary , but a typical shelter stay may be around 30 -60 days. There are no limits on how long you can stay in a shelter as long as you are following the shelter's rules. Contra Costa County operates a shelter in Concord. Contra Costa County Shelters

Transitional/Bridge Housing
When leaving shelter, individuals that are not ready for permanent housing may be offered transitional housing where they receive more time and supportive services to prepare for independent living.

Transitional housing programs vary widely, but residents may be required to pay a nominal monthly rent, attend budgeting classes, find employment , or take other steps towards self -sufficiency. Transitional housing stays are normally longer in duration than shelter. Typica lly around 60 -120 days while participants work towards securing an apartment or other permanent housing.

Affordable Housing
There are many different models of affordable housing. In general, projects are limited to residents that are under a certain income level and are charged an affordable rent. Income levels and rent amounts are usually determined by the funding sources used to subsidize the project. HUD programs consider affordable rent to be an amount that does not exceed 30% of household income. T he City maintains an interactive map of affordable housing projects available at Concord Affordable Housing.

Permanent Supportive Housing (PSH)
PSH is a special category of affordable housing where housing is accompanied by supportive services offered on site to encourage housing stability. PSH is normally limited to assist ing households with at least one member with a disability. Many PSH programs also limit new tenants to persons experiencing or at risk of homelessness. Contra Costa County PSH

Tenant-Based Rental Assistance
Some programs provide a rental subsidy that the participant can use to rent a market rate unit. A common example is the Housing Choice Voucher program (formerly known as Section 8) administered by the Contra Costa Housing Authority, which provides long term assistance. Other programs may provide rental subsidies long term or on a temporary basis.

Board and Care (known as Residential Care Homes for the elderly, Community Care Facilities for persons with intellectual/developmental disabilities)

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Facilities that provide 24 -hour non -medical residential care to persons in need of personal services, supervision, assistance in self-protection and support with activities of daily living. Levels of care can vary, depending on the facility’s licensing. Many board and care homes are limited to no more than 6 residents.

Board and Care in Contra Costa County

Safe Havens
Projects that provide private or semi-private temporary shelter and services to people experiencing severe mental illness.

Safe Parking
An emerging trend that allows persons to live in a car in a defined area. Safe Parking may be just a designated parking lot or may include food, showers, meals, security, or other services on site.

Legal Encampments
A location designated for persons living in tents or other temporary structures. Some provide services on site such as security, restrooms, food, or supportive services. Others just provide a place to camp without fear of being forced to move frequently.

Employment Counseling
Securing a job can be a difficult task for persons that do not have a stable work history or long term residency. Job training and employment readiness programs are common in Shelter and Transitional Housing programs. One unique program is Plates located in Sacramento. Plates is a restaurant run by residents of St. John’s Shelter for homeless women and children.

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IX. Best Practices

A. Homeless Projects/Concepts

Elk Grove Clean Up Program: The City of Elk Grove has developed a unique way involve homeless individuals in clean up. This program involves the C ity paying homeless individuals to keep their camps clean. Every two weeks, City officials distribute trash bags to unsheltered homeless encampments in Elk Grove. When they drop off the bags, they pick up the trash collected by the unsheltered encampment residents. In exchange for this hard work, the City provides them with $20 gift cards to local grocery stores.

City Homeless Coordinator Staff Position: Some cities in Northern California have staff that focus es on coordinating services within their cities. This includes overseeing city funded programs, creating policies for addressing homelessness, and directing planning regarding outreach to homeless encampments.

Regional Planning: Information from various sources indicate homelessness in Concord is a regional issue rather than City specific. Unsheltered homeless typically gravitate between Concord, Antioch, Pittsburg, and Martinez. Addressing homeless in Concord may need to include regional planning with those adjacent cities. Some jurisdictions have worked to develop policies and joint programs to address homelessness.

The Sutter/Yuba r egions governmental jurisdictions meet on a quarterly ba sis for homeless planning purposes

B. Additional Solutions and Recommendations

Enhancement of Communication Regarding Homeless Issues: Most jurisdictions provide detail ed communication with the g eneral public regarding homeless issues when they are trying to implement programs, shelter or housing site and even encampment. It is our recommendation that communication with the general community regarding the homeless take place year round. Communic ation would take place through regular community meetings, community groups , and social media. The City may even want to consider an annual “State of Homelessness” meeting. The communication would focus on successes, challenges, plan projects, and gaps in services.

Community Homeless Volunteer Program: In most jurisdictions, there is typically a disconnect between the general public and homeless individuals. Typically, the general public view homelessness via the encampments they see throughout a city. A volunteer program could help to create a different perspective on homelessness with the City of Concord. This project would need to be well organized and provide safe options for community members to interface with homeless individuals. Volunteer activities could include mentoring, meal programs, and encampment clean up. The result could be an even better

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understanding of the homeless issue and a sense of empowerment from the general public as they are directly involved in addressing what they are see related to homelessness.

Homeless Daily Work Program: Sutter County is conceptualizing a program that would employ and pay homeless people on a daily basis. Employment activities could include but are not limited to cleaning homeless encampments and blighted city areas.

Triage Center(Day Shelter Services Program): This concept would provide a daytime location for unsheltered homeless individuals. On a foundational level, this location would provide a variety of different survival services. It would also functi on as an entry point for those homeless individuals considering a pathway leading to housing and self-sufficiency. Additionally, when addressing encampments, a triage center could provide a viable option for CORE and law enforcement.

Legalized Camping an d Parking: A portion of the homeless population, if they had the option, would choose to live/camp outside as a normal means of living. Th e City of Concord may want to consider accommodating this desire. It would provide specific locations for homeless individuals to congregate.

Additionally, it could allow law enforcement to address encampments throughout the City freely. This would address the various encampments that the general community typically associated with homelessness.

Homelessness Servi ces Campus: This section will include information on the “One Stop” homeless services campus. It will include information regarding both the San Diego and Woodland campus concepts, along with other similar projects. Thurmond staff plan s to visit the San Diego campus before the end of June 2023.

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X. State, Federal and Local Funding

There are many federal and State funding sources for homeless services and affordable housing development that may be available for implementation of strategies in the final Concord plan. Most funding sources are limited to certain activities such as operating costs, outreach, direct service delivery, housing assistance or housing development. The chart below provides a brief overview of the most common funding source s, along with the types of programs allowed. The chart is followed by more detailed information on each funding source.

There are a few funding sources that are awarded to jurisdictions on an annual basis, but most are awarded through a competitive application process. In addition, some funding sources require matching local funds. The City’s local funding can be used to leverage federal or State grants to maximize impact.

One-Time Funding Sources
Program Name Operating
Costs
Rapid
Rehousing
Street
Outreach
Permanent
Housing
Homeless
Prevention
Interim
Housing
Affordable Housing and
Sustainable Communities
(AHSC)
✓

✓ ✓

Adaptive Reuse Incentive
Grant

✓ ✓

Challenge Grants & Technical
Assistance Funding
✓

✓

Caltrans Encampment
Coordinators
✓ ✓ ✓

✓ ✓
Encampment Resolution
Grant
✓ ✓ ✓ ✓

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State of CA HOME-ARP
(Federally allowed activities.

HCD may not allow all activity
categories)
✓ ✓ ✓ (and
other
supportive
services)
✓ (Non-
congregat
e shelter
only)
Homekey (Round 3) ✓ ✓ ✓ ✓ ✓ ✓
Infill Infrastructure Grant
Program
✓ ✓
Mixed-Income Housing
Project
✓ ✓ ✓
Mobilehome Park
Rehabilitation and Resident
Ownership Program
✓ ✓ ✓
Portfolio Reinvestment
Program
✓ ✓ ✓
State Excess Sites
Development
✓

✓ ✓

Economic Development
Initiative-Community Project
Funding (CPF) grants

✓

✓
Ongoing Funding Sources
Program Name Operating
Costs
Rapid
Rehousing
Street
Outreach
Permanent
Housing
Developme
nt
Homeless
Prevention
Interim
Housing
California Advancing and
Innovating Medi-Cal (CalAIM)

✓

✓

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Community Development
Block Grant
✓ ✓ ✓ ✓ ✓ ✓
DHCS Homelessness and
Housing Instability (HHIP)
✓ ✓
DSS Homelessness Supports ✓ ✓

✓

Homeless Housing, Assistance
and Prevention (HHAP 3 & 4)

✓

✓

✓

✓

✓

✓
State of CA Home Investment
Partnership Program (HOME)
can be used with 4% but not
9% tax credits

✓

✓

✓

Housing and Disability
Advocacy Program (HDAP)

✓

✓

✓

Housing for Healthy California
(includes State of CA NHTF)

✓

✓

Infill Infrastructure Grant
Program (IIG)

✓

Joe Serna, Jr. Farmworker
Housing Grant (FWHG)
Program

✓

✓

Mobilehome Park
Rehabilitation and Resident
Ownership Program

✓

✓

✓

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Multifamily Housing Program
(MHP)

✓

No Place Like Home Program
(NPLH)

✓

✓

✓

✓

✓

✓
Permanent Local Housing
Allocation (PHLA)

✓

✓

✓

Portfolio Reinvestment
Program

✓

✓

✓

State Excess Sites
Development

✓

✓

Veterans Housing and
Homelessness Prevention
Program

✓

✓

✓
Veterans Housing and
Homelessness Prevention
Program (VHHP)
✓

✓ ✓ ✓ ✓

OPERATING SOURCES

Adaptive Reuse - $100 million one-time General Fund ($50 million in 2022-23 and $50 million in 2023-24) for adaptive reuse incentive grants. These grants will help remove cost impediments to adaptive reuse (e.g., structural improvements, plumbing/electric al design, exiting) and help accelerate residential conversions, with a priority on projects located in downtown-oriented areas.

Behavioral Health Continuum Infrastructure - $750 million one-time from General Fund for competitive grants to qualified enti ties to construct, acquire, and rehabilitate real estate assets to expand the community continuum of behavioral health treatment resources.

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California Advancing and Innovating Medi -Cal (CalAIM) - New program that allows Medi -cal to fund coordinated access to services including physical, behavioral, developmental, dental, and long-term care needs. May be used to provide enhanced case management services to persons experiencing or exiting homelessness.

Homelessness and Housing Instability (HHIP) - This funding provides $1.288 Billion statewide to address social determinants of health and health disparities; Medi-Cal managed care plans would be able to earn incentive funds for making investments and progress in addressing homelessness and keeping people housed.

California Department of Social Services (DSS) Homelessness Support - $475 million of General Fund in 2021-22 and 2022-23 dedicated to expanding the existing CalWORKs Housing Support program. This will assist CalWORKs families experiencing homelessness in securing permanent housing.

Caltrans Encampment Coordinators - $2.7 million one -time General Fund for Caltrans Encampment Coordinators to mitigate safety risks at encampments on state property and coordinate with the HCFC and local partners to connect these individuals to services and housing.

Challenge Grants & Technical Assistance - $40 million one-time General Fund available over five years for the Homeless Coordinating Financing Council (HCFC) to provide grants and technical assistance to local jurisdictions to develop action plans addressing family homelessness and moving the state closer to attaining functional zero family homelessness.

Encampment Resolution Grant - $50 million one-time General Fund for the HCFC to partner with local governments and assist with resolving critical encampments and transitioning individuals into permanent housing.

Homeless Housing, Assistance and Prevention (HHAP) - Funds awarded to Co ntinuums of Care and Counties meeting the state’s criteria. Awards for HHAP 1, 2, and 3 have been announced. HHAP4 is anticipated soon. May be used for development of shelter, housing and/or services addressing homelessness.

Home Safe - $100 million General Fund annually through 2022-23 for the Home Safe program to provide access to health, safety, and housing support for individuals involved in or at risk of involvement in Adult Protective Services.

Housing and Disability Advocacy Program - $175 million General Fund allocation annually through 2023- 24 to better reach and house individuals eligible for but not currently receiving SSI/SSP through benefits advocacy and housing assistance.

61 City of Concord
Background Report on Homelessness
Housing for Healthy California - can fund up to 49% of a project ’s units within a development as well as provide an operating subsidy for up to 15 years. The target population must be high users of local hospital or emergency room services, homeless, and have income not exceeding 30% AMI.

Non-Congregate Shelter Tran sition to Permanent Housing - $150 million one -time General Fund to support the stability of the state’s FEMA -funded non -congregate shelter population and transition of individuals from Project Roomkey into permanent housing following the September 2021 su nset of the federal reimbursement availability from the pandemic.

No Place Like Home Program (NPLH) - Can fund up to 49% of a project’s units within development and provide an operating subsidy for up to 15 years. The target population must be severely m entally ill and homeless who have income not exceeding 30% AMI.

DEVELOPMENT SOURCES

Affordable Housing and Sustainable Communities Program (AHSC) - $300 million one-time funding ($75 million in 2022 -23 and $225 million in 2023 -24) to support land -use, housing, transportation, and land preservation projects for infill and compact development that reduce greenhouse gas emissions.

Behavioral Health Continuum Infrastructure - $750 million one-time from General Fund for competitive grants to qualified enti ties to construct, acquire, and rehabilitate real estate assets to expand the community continuum of behavioral health treatment resources.

Community Care Expansion - $500 million in funding to support successful acquisition and rehabilitation of Adult Residential Facilities (ARFs) and Residential Care Facilities for the Elderly (RCFEs).

Community Development Block Grant (CDBG) – Concord receives approximately $1 million annually from HUD. Funds may be used for acquisition and/or rehabilitation of facilities such as service centers, shelters, or transitional housing; and for acquisition and/or infrastructure for the development of affordable housing. A limited amount of funding may be used for planning purposes, operating costs , or direct services.

Economic Development Initiative -Community Project Funding (CPF) grants – May be used for capital projects. Typical grant amounts are $250,000 – 3,000,000. Members of Congress initiate an application process for these funds. Projects are awarded through a Congressionally directed application process and once awarded, grants are managed by HUD. Projects vary widely but have included af fordable housing, homeless service centers and interim housing. Contra Costa County received an award for rehabilitation of the Veteran’s Memorial Building.

62 City of Concord
Background Report on Homelessness
Federal Home Loan Bank Affordable Housing Program (AHP) - Supports community banks, savings and loans, credit unions, and community development financial institutions (CDFIs). It provides funding for the development of affordable rental housing and has financed homeless-focused housing in recent years.

Home Investment Partnership Program (HOME ) - Cities and counties may apply to the state to fund a wide range of activities, including building, buying, and/or rehabilitating affordable housing for rent or homeownership or providing direct rental assistance to low-income people.

HOME-ARP (American Rescue Plan Act) - The State of California will receive a one -time allocation of an estimated $155 million for construction projects. Initial indications from HCD show this funding will focus on shovel-ready housing projects that can be completed within 24 m onths. A NOFA is expected in early summer 2023. Additional details to follow from HCD.

Homekey - $2.75 billion in one-time funds to acquire and rehabilitate facilities through the program. Of this amount, $1 billion is targeted for families experiencing homelessness or at risk of being homeless.

Two funding rounds have been completed, with another two rounds of funding expected in 2023 - 2024.

Homeless Housing, Assistance and Prevention (HHAP) - Funds awarded to Continuums of Care and Counties meeting the State’s criteria. Awards for HHAP 1, 2, 3, and 4 have been announced. May be used for development of shelters, housing, and/or services addressing homelessness.

Housing for Healthy California - can fund up to 49% of a project’s units within a develop ment as well as provide an operating subsidy for up to 15 years. The target population must be high users of local hospital or emergency room services, homeless, and have income not exceeding 30% AMI.

Infill Infrastructure Grant Program (IIG) - $500 million one-time General Fund ($225 million in 2022 -23, and $275 million in 2023 -24) for the Infill Infrastructure Grant program, which prioritizes prime infill parcels in downtown-oriented areas and brownfields.

Joe Serna, Jr. Farmworker Housing Grant (FWH G) Program - The FWHG program helps fund new construction, rehabilitation, and acquisition of owner -occupied and rental units for agricultural workers, with a priority for lower income households.

Mixed-Income Housing Grant - $200 million one-time General Fund ($50 million in 2022 -23, and $150 million in 2023-24) for the California Housing Finance Agency to provide loans to developers for mixed - income rental housing, specifically for households with incomes between 30 percent a nd 120 percent of the Area Median Income.

Mobilehome Park Rehabilitation and Resident Ownership Program (MPROP) - $100 million recurring General Fund ($25 million in 2022 -23, and $75 million in 2023 -24) to finance the preservation and development of affordable mobile home parks.

63 City of Concord
Background Report on Homelessness

Multifamily Housing Program (MHP) - The funds awarded under this NOFA will be allocated annually as permanent financing for affordable multifamily rental and transitional new construction, acquisition, rehabilitation, and conversion housing developments.

No Place Like Home Program (NPLH) - Can fund up to 49% of a project’s units within development and provide an operating subsidy for up to 15 years. The target population must be severely mentally ill and homeless who have income not exceeding 30% AMI.

Permanent Local Housing Allocation (PHLA) - Eligible uses for PLHA are broad, including the development of Permanent Supportive Housing and homeless rental assistance. It can also be used for the development of Transitional Housing and Navigation Centers for homeless, in addition to a wide variety of services.

Portfolio Reinvestment Program - $200 million one-time General Fund ($50 million in 2022-23 and $150 million in 2023 -24) to further preserve targeted units in downtown -oriented areas and continue increasing the state’s affordable housing stock.

Prohousing Designation Incentive Program - Local governments with Prohousing Designation from HCD are eligible to apply for state funding. The program currently includes a $26 million state investment from the Building Homes and Jobs Trust Fund. The City of Concord has not received Prohousing designation at this time.

State Excess Sites Development - $100 million one-time General Fund ($25 million in 2022 -23 and $75 million in 2023-24) to expand affordable housing development and adaptive reuse opportunities on state excess land sites.

Veterans Housing and Homelessness Prevention Program (VHHP) - Long-term loans for the acquisition, construction, rehabilitation, and preservation of affordable multifamily housing for veterans and their families to allow veterans to access and maintain housing stability. Assisting projects that serve homeless veterans is a priority of this program. Requires partnerships with veterans’ organizations.

LOCAL FUNDING SOURCES
Our team is currently collecting information on homeless services funding specifically allocated as part of the City of Concord and Contra Costa County budget. We have been in dialogue with Contra Costa County and are working with them to determine what portions of their county wide funding for homeless services are focused on the City of Concord. This will likely be in the form of percentage breakdowns corresponding to the homeless population in Concord.

64 City of Concord
Background Report on Homelessness
XI. Conclusion

A. Summary of Findings
Overall, a few key elements have emerged from initial meetings and interactions with various stakeholders. Namely, there is a general consensus that predominant service needs are for mental health and substance use assistance. While deeply affordable housi ng was requested in most every meeting, residents, service providers, and persons of lived experience indicated the need for more efficient and interconnected service response in the city. This included the suggestion of centralized services, such as a campus structure, where unhoused persons could receive a myriad of interconnected services that will serve individual needs.

B. Suggested Next Steps for the City of Concord
While there is considerably more input and outreach that can and will be utilized for this report, members of the working group may begin to evaluate preliminary trends and input from the community, including local residents, persons of lived experience, and service providers. While this report does not currently have a full list of any specific goals or actions to be taken, the following general next steps will likely be incorporated into the strategic plan draft:

▪ Identify key Community Goals based on community and City Council guidance ▪ Identify Community Goal stakeholders
▪ Form Subcommittees to refine Goals
▪ Draft Strategies to meet the Goals
▪ Identify potential partnerships and funding sources

65 City of Concord
Background Report on Homelessness
Complete List of Data Utilized in Background Report

1. 2023 Contra Costa Point-In-Time-Count

2. 2020 Contra Costa Point-In-Time-Count

3. 2019 Contra Costa Point-In-Time-Count

4. 2018 Contra Costa Point-In-Time-Count

5. CY2022 H3 (CoC) HMIS Service Data

6. 2022 H3 (CoC) HIC Count

7. 2023 H3 (CoC) HIC Count

8. 2021 H3 (CoC) Annual Report

9. 2020 H3 (CoC) Annual Report

10. 2019 H3 (CoC) Annual Report

11. 2021 RIC Regional Action Plan

12. 2022 Contra Costa Health Annual Report

13. 2021 Contra Costa Health Annual Report

14. 2023 Contra Costa Crisis Center Resource Map

15. 2023 Strategic Plan Community Survey

16. 2023 Strategic Plan Stakeholder Survey

17. 2023 Strategic Plan Agency Survey

18. 2023 Strategic Plan Consumer Survey

1 ADDENDUM TO BACKGROUND REPORT

ADDITIONAL BACKGROUND INFORMATION
As a precursor to drafting the Plan, the Working Group and staff reviewed historic and current data to understand the background and current landscape of homelessness within the City of Concord. Additional information was provided and updated as an attachment to the strategic plan.

City of Concord Existing Service Providers
A number of services are already being provided by the City of Concord. Concord is one of only three cities in the County with a full-service homeless shelters, offering 60 shelter beds along with showers, laundry, and meals. A three -person City funded, Coordinated Outreach, Referral & Engagement team (CORE) works 40 hours per week in the City of Concord, interacting with unsheltered individuals on the street, making referrals to supportive services and providing transportation to overnight shelters. The C ountywide CORE program offers supplemental support. The teams deliver case management to connect individuals experiencing homelessness are connected to the resources. The CORE team is the access point to the County Coordinated Entry System.

Concord Police Department’s Community Impact Unit (CIU) is a three -officer unit designated to address quality of life issues, including homelessness. The CIU works directly with the CORE Team to provide resources and assistance to the unhoused. The City also works with the County to provide a level of mental health services. A3 is a Contra Costa County program offered in the City to ensure all persons have access to mental and behavioral health support during a crisis. The A3 Miles Hall Crisis Call Center operates 24 hours seven days a week 365 days a year.

The Housing and Community Division of the City comprises a dedicated team of four full- time employees whose primary focus is to actively engage with the community. Their role involves disseminating crucial information about various housing assistance progr ams, ongoing projects, and pertinent federal, state, and local legislation. This proactive approach ensures that residents are well -informed and can access the necessary resources and support. At the heart of the Division's efforts is the management and oversight of the Community Grants program. This program serves as a vital financial mechanism, channeling funds to local community organizations. These organizations play a pivotal role in delivering safety net services to the City's most vulnerable and at - risk residents. By facilitating collaboration and financial support to these community

2 entities, the Housing and Community Division contributes significantly to the enhancement of the overall well-being and quality of life for residents facing challenging circumstances.

The following is a listing of numerous services for unhoused persons and those at risk of homelessness that are currently offered in the City of Concord. This listing includes County services and collaborations and local nonprofits and faith-based organizations that offer shelter, job training, financial assistance, health and dental care, food assistance, and legal services.

12 21 17 21
12 12
45 73 78 165
40 15
Shelter
program and
housing
assistance
Job training
and
employment
assistance
Health and
Dental
Food
Assistance
Financial
Services
Legal
Services
Services Available in Concord and Contra
Costa County
Concord Only Contra Costa

3 Concord Service Map
The full list services are included in the interactive Concord Service Map that is open to public review and can be accessed online or from the City website. The information below provides some additional key data utilized for the development of the plan goals and strategies.

4 Below is a list of services offered in the city of Concord. The full list of services offered County-wide can be access via the Concord Service Map.

Shelter program and housing assistance Phone Number
Bay Area Crisis Nursery - Emergency Daytime Childcare & Shelter Services (925) 685-8052
Concord Service Center N/A
Concord Shelter - CCH 211
Coordinated Outreach Referral and Engagement (CORE) - CCHS 211 Eviction Prevention - Hope Solutions (925) 338-1038
Independent Living Resource (ILR) - Concord (925) 363-7293 LGBTQ Homeless TAY Program - Rainbow Community Center (925) 692-0090 x704 Lutheran Social Services - TAY (925) 825-1060
Permanent Supportive Housing - Shelter, Inc. (925) 335-0698 Rapid Re-Housing – Hope Solutions (925) 944-2244 / 211
Rollie Mullen Center - STAND! For Families Free Of Violence (888) 215-5555 Veterans Accession House (925) 822-3175
Winter Nights Program (925) 435-2074
Job training and employment assistance
Adults with Disabilities Services - Mt. Diablo Adult Education (925) 685-7340 x6720 America's Job Center of California - EASTBAY Works Concord (925) 671-4500 Asset Building - Monument Impact (925) 682-8248 x2250
California Department of Rehabilitation - Concord (925) 602-3953 CocoKids - Central County (925) 676-5437
Commercial Support Services (CSS) - Concord (925) 825-5665 Concord Career Center - Goodwill Industries of the Greater East Bay, Inc. (925) 232-0181
Day Labor Program - Monument Impact (925) 682-8248 x2100 Diablo Valley Literacy Council (925) 685-3881
Humanity Way (925) 685-3881
Independent Living Resource (ILR) - Concord (925) 363-7293 Mental Health Connections (925) 691-4276
Monument Community First 5 Center - Aspiranet (925) 849-8861 Mt. Diablo Adult Education (925) 685-7340
Mt. Diablo Unified School District (925) 682-8000
Project Second Chance - Adult Literacy Program - Concord (925) 691-3960 Regional Center of the East Bay - Contra Costa Office (925) 691-2300 Rubicon - Concord (925) 267-6671
Scotts Valley Tribal TANF Program (925) 363-4778
Social Vocational Services - Concord (925) 849-8750
Supported Employment - ETP - Bay Area - Futures Explored (925) 332-7183 Health and Dental Care
Child Health and Disability Prevention (CHDP) Program - CCHS (925) 313-6150 Concord Health Center Building 1 - CCHS (925) 681-4100
Concord Health Center Building 2 - CCHS (925) 681-4100

5 Contra Costa Mosquito and Vector Control District (925) 685-9301 John Muir Medical Center - Concord (925) 682-8200
Medi-Cal Enrollment Navigator Program - Center for Human Development (925) 687-8844
Monument Crisis Center (925) 825-7751
RotaCare Concord Free Medical Clinic - Cambridge Elementary (925) 429-6409 RotaCare Concord Free Medical Clinic - Monument Crisis Center (925) 429-6409 Willow Pass Wellness - CCHS (925) 521-5165
La Clinica Monument - Medical Clinic (925) 363-2005
Mobile Health Clinic - Monument Impact Keller House - John Muir Health (925) 941-7940
Planned Parenthood - Concord Health Center (925) 676-0300 RotaCare Concord Free Women's Clinic (925) 429-6409
Women's Health Clinic - Concord - CCHS (925) 608-5360
Homeless Dental Services Concord Respite - CCHS (925) 608-5350 La Clinica Monument - Dental Clinic (925) 363-2000
Food Assistance
Annual Block Party (925) 335-7805
Bay Area Crisis Nursery - Emergency Daytime Childcare & Shelter Services (925) 685-8052
Cafe - Concord - Meals on Wheels Diablo Region (925) 825-1488 Community Produce Program - Cambridge Elementary (925) 676-7543 Community Produce Program - La Clinica De La Raza Concord (925) 676-7543 Community Produce Program - Monument Crisis Center (925) 825-7751 Community Produce Program - Mt. Diablo High School (925) 676-7543 Community Produce Program - St. Bonaventure's (925) 676-7543 Community Produce Program - WIC Concord (925) 676-7543
Concord Corps - The Salvation Army (925) 676-6180
Friends Feeding Friends (FFF) (925) 682-8410
Food Bank of Contra Costa and Solano (925) 676-7543
Good Shepherd Lutheran Church (925) 768-9087
Monument Crisis Center (925) 825-7751
Queen of All Saints - St. Vincent de Paul (925) 609-5944 Refuge Community Church (925) 270-9877
The Salvation Army (925 676-6180
Senior Food Program - Concord/Good Shepherd Lutheran Church (925) 676-7543 SHARE Food Pantry (925) 827-4273
St. Bonaventure - St. Vincent de Paul (925) 672-5800 x2234 St. Francis of Assisi - St. Vincent de Paul (925) 682-5811 The Bay Church (925) 458-9100
WIC - Women, Infants & Children Supplemental Food Program - Concord (925) 655-1700
Financial Services
Concord Corps - The Salvation Army (925) 676-6180
Social Security Administration - Walnut Creek District Office (800) 772-1213 Eviction Prevention - Hope Solutions (925) 944-2244 / 211

6 Scotts Valley Tribal TANF Program (925) 363-4778
Independent Living Resource (ILR) - Concord (925) 363-7293 Childcare Services (STAGE II) - Contra Costa County Community Services Bureau (925) 681-6360
CocoKids - Central County (925) 676-5437
St. Bonaventure - St. Vincent de Paul (925) 672-5800 x2234 LIHEAP & LIHWAP - Community Services Bureau (925) 267-6624 St. Agnes Church - St. Vincent De Paul Society (925) 689-0838 x250 St. Francis of Assisi - St. Vincent de Paul (925) 682-5811 Legal Services
Annual Block Party (925) 335-7805
Central Contra Costa Family Justice Center (925) 521-6366 Community Homeless Court Program - CCHS (925) 521-6366
Concord Family Service Center - Catholic Charities of the East Bay (510) 768-3100 Contra Costa Senior Legal Services (925) 609-7900
Human Resources Hotline for Employers (888) 599-7645
Immigration Legal Services - Monument Impact (925) 682-8248 x2100 Intervention Programs - STAND! For Families Free Of Violence (888) 215-5555 Lawyer Referral Service - CCC Bar Association (925) 825-5700 Moderate Means Program - CCC Bar Association (925) 677-0234 Refugee and Immigrant Services - Jewish Family & Community Services of the East Bay (925) 927-2000
Tuesday Tenant Legal Clinic - Monument Impact (925) 240-3441

Response to persons with Disabilities
The City of Concord has a goal of promoting increased accessibility by connecting developers and residents to resources that assist those with special housing needs including older adults and persons with disabilities. Please review the programs and information listed below to assist in promoting accessible housing for persons with disabilities throughout the Concord Community. The Home Match Program offers matching services for older adults interested in sharing their homes for reasons such as companionship, extra income, or assistance with home maintenance. The services encompass applicant screenings, home visits, interviews, ongoing mediation, outre ach, and the establishment of written agreements for living arrangements. The Homeowner Rehabilitation Loan & Grant Program Funding is available for grants and low or no - interest, deferred rehabilitation loans designed for low -income homeowners. Eligibility is determined based on income and household size, and the residence must be owner - occupied. These funds can be utilized for various purposes, including emergency repairs, accessibility grants, weatherization, home security grants for seniors, and more. The Building Division's ADA Compliance Requirements provides insight into ADA regulations

7 and requirements, ensuring a better understanding of the standards that need to be met for accessibility in housing.

The Effect of Homelessness on the Business Community
Outreach to the Concord business community included an in -person meeting and additional phone conversations with the Chamber of Commerce, a remote business community meeting, and a business community survey. Businesses located in or near Todos Santos Plaza, the canal, and the freeway (areas where homeless encampments are most common) expressed frustration with the current situation. Many of these businesses have incurred costs due to vandalism and rubbish left on their properties in which they attribute to the homelessness issue. Employee and customer vehicles have been broken into, leading to security fencing, lighting, and additional security services.

Some business owners have expended tens of thousands of dollars, but the issues continue. They noted that the CORE team can be helpful, but that CORE is not designed to be an emergency response unit. It is often hours before they can respond and by that time, persons causing trouble to have disappeared. Some businesses have had a good experience with the Concord Connect App when dealing with clean up needs, but there are many that are not aware of this service.

When asked for potential solutions, many business owners indicated expanding services through CORE or another outreach program. This could also include a Mental Health Strike Team or additional support for existing faith -based programs and services. In addition to these suggestions, all business owners universally requested more coordination from the City; both with services providers and the businesses themselves.

In conversation with the Concord Chamber of Commerce, staff shared the general frustration in the business community with encampments on or near business as well as individuals publicly experiencing mental health episodes. Chamber staff stated that some businesses have chosen to change their hours of operation due to safety concerns stemming from the homeless population. The business community defines success as an absence of seeing people sleeping on the sidewalk and exhibiting disruptive behavior on the street.

2023 Contra Costa County Affordable Housing Needs Report The Affordable Housing Needs Report provides an overview of the current state of affordable housing in Contra Costa County. Based on the 2023 report, renters in Contra

8 Costa County need to earn $42.69 per hour - 2.6 times the City of Richmond's minimum wage - to afford the average monthly asking rent of $2,220. 34,065 low -income renter households in Contra Costa County do not have access to an affordable home. State and federal funding for housing production and preservation in Contra Costa County is $368 million, a 188% increase from the year prior. 74% of extremely low-income households in Contra Costa County are paying more than half of their income on housing costs compared to 0% of moderate-income households. In 2022 in Contra Costa County, there were only 1,136 beds available in the interim and permanent housing supply for persons experiencing homelessness.

Homelessness as an Economic Development Issue
The creation of affordable housing remains the largest barrier to successfully lowering the number of people sleeping on sidewalks. When addressing how affordable units get built, any possible solution involves a combination of efforts from various stakeholders, including government agencies, non -profit organizations, private developers, and community groups. Governments at various levels (federal, state, and local) often provide funding and subsidies to support the development of affordable housing. This can include grants, low-income housing tax credits, and other financial incentives.

Public-Private Partnerships involve collaboration between government entities and private developers. In these partnerships, the government may provide land or financial incentives, and private developers contribute their expertise to construct and manage affordable housing projects.

Non-profit organizations, including community development corporations (CDCs) and housing authorities, play a crucial role in affordable housing development. They often work to secure funding, navigate regulatory processes, and manage the construction and operation of affordable housing projects. Some local governments implement inclusionary zoning policies, which require private developers to include a certain percentage of affordable housing units in their market -rate developments. This helps to ensure th at affordable housing is integrated into various neighborhoods. LIHTC is a federal program that provides tax credits to investors in affordable housing projects. Developers can sell these tax credits to raise equity for the development, making it financially feasible to create affordable units.

Some jurisdictions offer density bonuses or other regulatory incentives to developers who include affordable housing in their projects. These incentives can include increased building height allowances or reduced parking requirements. Community land trusts are non-profit organizations that acquire and hold land for the benefit of a community. They

9 can help in developing and maintaining affordable housing by separating the ownership of land from the ownership of buildings. There are private developers who specialize in affordable housing projects. They navigate the complexities of financing, governme nt approvals, and community engagement to bring affordable housing units to fruition.

UCSF Report
The University of California, San Francisco (UCSF) Benioff Homelessness and Housing Initiative conducted the California Statewide Study of People Experiencing Homelessness (CASPEH), the largest representative study of homelessness since the mid-1990s and the first largescale representative study to use mixed methods (surveys and in -depth interviews). Guided by advisory boards composed of people with lived experience of homelessness and those who work on homelessness programs and policies, they selected eight counties that represent the state’s diversity and recruited a representative sample of adults 18 and older experiencing homelessness throughout California. The investigators conducted the research between October 2021 and November 2022. We administered questionnaires to nearly 3,200 participants, selected intentionally to provide a representative sample, and weighted data to provide statewide estimates.

To augment survey responses, they recruited 365 participants to participate in in -depth interviews. With this context, CASPEH provides evidence to shape programs and policy responses to the homelessness crisis. Based on their findings, the report offered 6 key policy recommendations:

1. Increase access to housing affordable to extremely low-income households

2. Expand targeted homelessness prevention

3. Provide robust supports to match the behavioral health needs of the population

4. Increase household incomes through evidence-based employment supports

5. Increase outreach and service delivery to people experiencing homelessness

6. Embed a racial equity approach in all aspects of homeless system service delivery

10 CalAIM
The California Advancing and Innovating Medi -Cal (CalAIM) initiative places a robust emphasis on addressing the unique challenges faced by individuals with complex healthcare needs. Central to this effort are two key components: Enhanced Care Management an d Community Supports. These elements are designed to provide a comprehensive and tailored approach to care for individuals requiring additional support, particularly those with complex health and housing needs.

Under CalAIM, the Providing Access and Transforming Health (PATH) initiative plays a pivotal role in enhancing the capacity of community -based organizations and other entities. PATH serves as a funding mechanism, empowering these organizations to expand th eir capabilities, enabling them to better serve individuals facing challenges related to health and housing. This initiative recognizes that effective community -based support is instrumental in addressing the diverse needs of Medi-Cal enrollees, particularly those struggling with housing instability.

One of the critical acknowledgments within CalAIM is the recognition that not all Medi-Cal enrollees who require community-based housing support are currently able to access it.

CalAIM aims to bridge this gap by providing new resources dedicated to address ing housing instability issues. The initiative introduces innovative strategies to ensure that individuals in need receive the necessary support and services . Furthermore, CalAIM adopts a holistic and community -based approach, moving beyond traditional hea lthcare models to address the broader social determinants of health. By intertwining health and housing services, CalAIM aims to improve health equity across the state. This approach recognizes the interconnectedness of housing stability and overall health outcomes, acknowledging that secure and stable housing is a foundational element for the well-being of individuals.

CARE Court
California's homelessness crisis, marked by over 170,000 people living on the streets or in shelters, is exacerbated by inadequate mental health care and affordable housing. In response, Governor Gavin Newsom introduced a groundbreaking plan called CARE Court. This plan aims to bring mental health care into the courtroom, where judges can order individuals to receive help, and counties are held accountable for providing it.

Governor Newsom passionately emphasizes the nec essity of change, highlighting that

11 the status quo is unsustainable. CARE Court offers a civil court system to address severe mental illness, offering evaluations and treatment plans, including medication, therapy, and housing. It is seen to assist thousands in getting off the streets, thereby enhancing public safety by intervening before individuals pose a danger to themselves or others.

While innovative, it is a bold and necessary step in addressing California's desperate homelessness situation. At this time, it is not confirmed when CARE C ourt will go live in Contra Costa County.

Local Response In Surrounding Cities & Counties
As a component of the Plan development, staff and Working Group members referenced existing Plans to help guide successful strategies and generally align with other efforts in the bay area. While there are several implementation strategies, most of the existing Plans shared commonalities around prevention services, strengthening system support, and expanding temporary and permanent housing inventory. These are strategies that have been proven to be effective both locally and nationally. Many of these Plans emphasized the need for diversity, equity, and inclusion as important factors for strategies and ongoing s ystem development. Below is a summary of the most recent Strategic Plans and goals for the Concord region

NAME SELECTED GOALS
Alameda
CoC 2022
Strategic
Plan
1 – Prevent homelessness for our residents
2 – Connect people to shelter and needed resources
3 – Increase housing solutions
4 – Strengthen coordination, communication, and capacity 2022 Napa
CoC
Strategic
Plan
1 – Expand access to permanent housing
2 – Expand access to and quality of services
3 – Ensure that Diversity, Equity, Inclusion, and Belonging are core considerations
4 – Prevent households from becoming homeless for the first time 5 – Build upon cross-system partnerships and collaborations 2023
Richmond
Homeless
Strategic
Plan

1 – Improve quality of life for unsheltered individuals and communities 2 – Create temporary supportive housing
3 – Expand homelessness prevention and crisis programming 4 – Improve economic pathways for unhoused and recently housed individuals
5 – Build capacity, collaboration, and accountability within agencies 2022 1 – Build and Scale a Coordinated Access System

12 Sacramento
Strategic
Plan
2 – Ensure Emergency Shelter and Interim Housing is Focused on Re- Housing
3 – Increase Permanent Housing Opportunities
4 – Expand Prevention and Diversion Programs
5 – Invest in Community Capacity-Building and Training 2021 Solano
Strategic
Plan
1 – Improve System Navigation
2 – Increase Affordable Housing Stock
3 – Strengthen Support System to Assist Residents Maintain Housing 2023
Sonoma
Strategic
Plan
1 – More Housing & Prevention
2 – Stronger Supportive Services
3 – Operate as One Coordinated System
2020 Santa
Clara
Community
Plan
1 – Address the root causes of homelessness through system and policy change
2 – Expand homelessness prevention and housing programs to meet the need
3 – Improve quality of life for unsheltered individuals and create healthy neighborhoods for all
2020 San
Jose
Homeless
Strategic
Plan
1 - Address the root causes of homelessness through system and policy change
2 - Expand homelessness prevention and housing programs to meet the need
3 - Improve quality of life for unsheltered individuals and create healthy neighborhoods for all

Santa Clara County Update
In 2015, the community came together to create a roadmap for ending homelessness in Santa Clara County. This plan set a goal to create 6,000 new housing opportunities and identified innovative strategies and programs for reducing homelessness. The original 2015 – 2020 Plan included three goals: (1) Disrupt Systems, (2) Build Solutions, and (3) Serve Persons. The goals and strategies identified in the original plan resulted in overall success. The plan revolved around the core strategies of expanding housing opportunities (6,000), expand rapid re -housing, create permanent supportive housing, homeless prevention, and creation of bridges in services. By mid 2019, San Jose was about halfway (3,067) to the goal of 6,000 new housing opportunities. For the 3,777 homeless households requesting housing assistance, 1,993 households were placed into

13 shelter or housing projects. Of the 1,381 clients who exited from rapid re -housing programs, 958 (71%) moved into permanent housing.

The 2020 – 2025 plan was updated to continue expanding homeless prevention and new housing programs in Santa Clara County and is organized around three core strategies:

1. Addressing the root causes of homelessness through system and policy change

2. Expanding homelessness prevention and housing programs to meet the need

3. Improving quality of life for unsheltered individuals and creating healthy neighborhoods for all
The updated plan further expanded the goal of creating 6,000 new housing opportunities by housing 20,000 people through the supportive housing system by 2025.

2021 Regional Impact Council Regional Action Plan
The Regional Impact Council (RIC) Action Plan was convened by all nine Bay Area counties in 2020 by members from across the Bay Area to coordinate a regional response to advance system level changes to solve poverty, housing insecurity, racial inequity, and homelessness crisis facing our region and state. RIC is a Bay Area coordinated effort that is united and coordinated against homelessness and organized to share best practices, data systems, advocacy efforts, and resources. The core priorities were shared across the Bay Area to promote the coordinated effort and referenced by the City of Concord in the development of this Strategic Plan. The following table lists are the core priorities identified to improve the foundations of a healthy, responsive Bay Area homeless services system:

Strategic
Priority
#1

Secure Shelter-In-Place (SIP) housing location - Priority #1 aims to develop a framework for all Bay Area counties that provides a pathway for those who moved indoors during the pandemic to transition from interim housing into a range of suitable permanent housing solutions

Strategic
Priority
#2

Streamline State funds & applications for housing & homeless services - Four key state agencies contribute to the State's basic housing efforts, but

14 there is not a well-coordinated plan to effectively use their collective financial resources to support affordable housing acquisition and development.

Strategic
Priority
#3

Prioritize ELI for housing resources - In its well-intended efforts to serve all Californians, the state’s agencies, with increasing momentum, are targeting higher AMI categories, resulting in less funding for housing that is desperately needed to house ELI households.

Strategic
Priority
#4

Extend covenants of affordability to preserve affordable housing supply and fund ELI tenancy - A significant portion of the Bay Area’s affordable housing units are not permanently affordable. Instead, these units have covenants, that if not extended, expire and the housing resets to market rate.

Strategic
Priority
#5

Extend eviction protectio n - In 2020, the COVID -19 crisis devastated the region, with a disproportionate impact on the lowest income individuals and families, particularly BIPOC households. The rent burden – already high – on the low income (< 50% AMI) and extremely low income (<30% AMI) populations was exacerbated by COVID -related job losses and financial hardship this year.

Strategic
Priority
#6

Accelerate cash payments to people impacted by COVID -19 - While high- wage workers have experienced a 4.3 percent decrease in employment during the pandemic, low -wage workers have suffered a 26.9 percent decrease, a historically unprecedented divide during a recession.

Strategic
Priority
#7

Provide targeted rental assistance to those impacted by COVID-19, who are most vulnerable to homelessness - This priority aims to prevent the impending wave of evictions that could occur when the moratoriums eventually are lifted.

Accelerate targeted, data-informed regional prevention model - Prior to the pandemic, the Bay Area had the distinction of having more than 35,000 people who were homeless. With massive job and income loss among low

15 Strategic
Priority
#8
wage workers due to the pandemic, many of whom were severely rent - burdened, we can expect that poverty and homelessness will rise in 2021.

National Trends and Best Practices
The HUD Annual Homeless Assessment Report of 2022 provided a comprehensive overview of the homelessness crisis in the United States, transcending mere figures to illuminate the nationwide landscape of challenges and responses. The report revealed that over 580,000 individuals experienced homelessness in the U.S . This statistic highlighted not just numbers, but systemic issues and societal struggles that persisted across the country. California emerged as a focal point, with 30% of the nation's homeless population concentrated there, half of whom faced unsheltere d conditions. New York, Florida, and Washington also showed significant homeless populations, showcasing the widespread nature of this issue.

As a best practice, the "Housing First" approach has gained momentum in recent years, advocating for immediate access to stable housing as a fundamental solution to address underlying challenges. This approach requires extensive collaborative efforts between government bodies, nonprofits, and local organizations aimed to create supportive housing units, prevention programs, and increased service accessibility. Communities also embraced innovative solutions such as adaptive reuse of structures and construction of affordable housing units. Focus on tailored services, including culturally sensitive and trauma-informed care, emerged as crucial elements in supporting those experiencing homelessness. Employment initiatives have gained traction as well, emphasizing the importance of sustainable income in breaking the cycle of homelessness. Vocational training programs, job placement services, and entrepreneurial opportunities aimed to empower individuals toward self -sufficiency. Communities across the nation have engaged in fostering a compassionate and innovative response, laying the groundwork for a future where every individual found refuge and hope in secure housing and a path to a better life.

City of Concord Housing Element
Certain strategies are not included in this plan since the City of Concord Housing Element addresses a number of housing-related policies. Namely, this strategic plan relies on the City’s Housing Element for strategies around rent stabilization, zoning rules, and “by right”

16 multi-family housing. On October 23, 2023, the California Department of Housing and Community Development (“HCD”) found the City’s 2023 -2031 Housing Element Update (“HEU”) to be in substantial compliance with state housing element law, a step also known as “certification.” The City Council adopted the certified HEU on August 22, 2023, The certified HEU contains the following major programs:

1. Adopt rent stabilization and just cause for eviction ordinances in 2024 to help prevent further displacement of residential tenants and homelessness.

2. Rezone properties in higher -income, predominantly white areas of Concord by December 2024 to provide capacity for at least 1,000 new units of lower -income housing. This program is intended to meet new state requirements for Affirmatively Furthering Fair Housing.

3. Amend the Development Code by December 2024 to allow “tiny homes” and other types of affordable housing on properties owned by religious institutions.

4. Allow multi -family housing projects “by right” (without a public hearing or appeal process) in all commercial and mixed -use zoning districts, provided that all objective design standards are met.

City of Concord Homeless Strategic Plan Attachment 3
Timeline of Key Events from August 2022 through February 2024 Date Key Event Description
August 23, 2022 City Council Consideration of the work plan September 27, 2022 City Council $3,000,000 ARPA appropriation to support the unhoused October 13, 2022 City Council Establishing the Working Group October 17, 2022 Webpage Created a dedicated webpage for Homeless Strategic Plan October 17, 2022 RFP Release Released RFP for selection of a consulting team December 13, 2022 City Council Finalize Working Group and call for applicants January 10, 2023 City Council Selection of applicants for Working Group to interview January 17, 2023 City Council Selection of applicants for Working Group to interview January 24, 2023 City Council Amended Working Group and interviewed applicants February 7, 2023 City Council Selection of applicants for Working Group to interview February 14, 2023 City Council Selected consultant and interviewed applicants March 22, 2023 Working Group First meeting of the Working Group April 5-14, 2023 Interview Individual interviews with members of City Council April 7, 2023 Interview Interview with H3 and Contra Costa COC April 14, 2023 Interview Interview with CORE and Concord PD April 24, 2023 Working Group Second meeting of the Working Group May 2, 2023 City Council Amended Working Group and call for applicants May 12, 2023 Interview Interview with Concord Chamber of Commerce May 15, 2023 Interview Interview with Contra Costa Health May 22, 2023 Focus Group Focus group meeting with persons with lived experience May 22, 2023 Working Group Third meeting of the Working Group May 23, 2023 Interview Interview with Rainbow Community Center May 25, 2023 Focus Group Focus group meeting with service providers/faith based org May 25, 2023 Community First community meeting
May 31, 2023 Community Second community meeting
June 1, 2023 Focus Group Focus group meeting with business community June 6, 2023 City Council Selection of applicants for Working Group to interview June 13, 2023 City Council Interviewed applicants
June 19, 2023 Survey Released surveys for lived experience and service providers June 26, 2023 Working Group Fourth meeting of the Working Group June 27, 2023 City Council Consideration of Background Report June 30, 2023 Survey Community survey released
July 13, 2023 Working Group Fifth meeting of the Working Group July 24, 2023 Working Group Sixth meeting of the Working Group August 22, 2023 City Council Consideration of Vision and Goals August 28, 2023 Working Group Seventh meeting of the Working Group September 6, 2023 Working Group Eighth meeting of the Working Group September 25, 2023 Working Group Ninth meeting of the Working Group October 23, 2023 Working Group Tenth meeting of the Working Group November 7, 2023 City Council Review of Goals and Strategies November 18, 2023 Community Third community meeting
November 19, 2023 Community Fourth community meeting
November 27, 2023 Working Group Eleventh meeting of the Working Group January 22, 2024 Working Group Twelfth meeting of the Working Group February 6, 2024 City Council Acceptance of Homeless Strategic Plan

From: Sean Calhoun <[email protected]>
Sent: Monday, February 5, 2024 9:44 AM
To: City Clerk <[email protected]>
Subject: Agenda #5 for council.

Greetings, I support the Concord Communities Alliance 100% going forward for the Concord homelessness crisis and recommend their solutions.

Sean Calhoun
Resident of Concord
[email protected]

Benched Correspondence
Agenda Item No. 5.a
February 6, 2024

From: carly owens <[email protected]>
Sent: Monday, February 5, 2024 9:23 AM
To: City Clerk <[email protected]>
Subject: For Council Packets Agenda #5

Thank you for the city's commitment in solving our homelessness crisis. After reviewing the HSPWG's draft report, I support CCA recommendations on how to move forward and would like council to consider the following: --DON’T MAKE A DECISION TILL WE KNOW IF THE STATE GRANT IS APPROVED. The City of Concord applied for a CA state grant and committed to the state to pull over $2 million of the $5 million ARPA and Measure V funds. If their proposal is approved, it will fund a Decentralized Mobile Resource Center, and the Motel Interim Housing. This leaves less funds for the other strategies. --HAVE

A PUBLIC HEARING IN MARCH TO ALLOW THE UNHOUSED COMMUNITY ENOUGH TIME TO PROVIDE FEEDBACK. The unhoused community needs more time to review the report, ask questions, and offer feedback. --FUND THESE CORE STRATEGIES WITH ANY REMAINING FUNDS ALLOCATED FOR HOMELESSNESS IN THIS ORDER OF PRIORITY: Motel Interim Housing, similar to Delta Landing in Pittsburg and Opportunity Village in Antioch, with wrap-around services that provide mental health, case management, transportation, food assistance, federal income until they become housing ready and/or barriers are addressed to become permanently housed. Explore the different types of permanent housing: affordable housing, voucher programs, supportive housing, and/or rapid-rehousing. The Centralized Interim Tiny Home Housing strategy services the most people until they receive temporary or permanent housing with wrap-around services (as described by the Mobile Resource Center.) This would allow individuals a different option to shelters which are often full, with access to bathrooms, showers, and more. Mobile Decentralized Resource Center will reach a lot of people. It will provide case management, mental health, immunizations and other basic related needs that provides stability to unhoused individuals. This strategy will prepare the unhoused to be housing-ready and address barriers that need to be in place for accessing permanent housing. A mobile unit would provide similar services to the Trinity Center in Walnut Creek and Concord’s Adult Shelter drop in services. A mobile unit would be able to go where the unhoused are eliminating their transportation issues and service them where they live. A mobile unit would allow its staff to get to know the unhoused, create a relationship that is key to helping an unhoused person in getting on the path to obtaining permanent housing. If Scattered Site Tiny Homes is funded, it MUST includes wrap around services (as described by the Mobile Resource Center).

The draft report does not include wrap around services for this strategy. Providing wrap-around services at different sites is harder or more costly to provide; but doable if the right agency or nonprofit is able to do so. Unhoused residents would be closer to the neighborhood they are used to, if there were at multiple sites. Rapid Rehousing is a well funded service provided by several organizations in Contra Costa County. Their housing navigators experience a hard time securing housing for individuals due to the lack of housing in the Bay Area. Putting too much into this proposal would prioritize less the “hardest to serve” unhoused populations. I would only recommend this strategy if it uses the Hope Solutions model of being the master lease of the rental properties. It would remedy barriers such as income qualifications, credit checks, criminal backgrounds and lack of rental history that may otherwise disqualify unhoused residents. Scattered Site Interim Housing serves fewer people than the other strategies. Funding separate homes with housemates has a higher cost per person served. This is not cost effective! -- ALL STRATEGIES SHOULD PROVIDE MORE THAN A 6 MONTH STAY; 6 months is not enough time for an unhoused person to be housing-ready. Unhoused people need long-term temporary housing, with long- term wrap around services that support the individual in staying housed. -- WE NEED A LONG-TERM STRATEGY. Please prioritize this issue for our city and ensure funding for these strategies long-term.

Please work on developing relationships needed to ensure the unhoused have all the services available to them until they are successfully in permanent housing —it takes patience, compassion and respecting them as human beings. Thank you for taking steps for improving the lives of all people living in Concord.

-----Original Message-----
From: Donna Walton <[email protected]>
Sent: Monday, February 5, 2024 9:21 AM
To: City Clerk <[email protected]>
Subject: For Council Packets Agenda #5

I am very interested in Concord’s commitment to solving our homelessness problem. I do support CCA recommendations on how to move forward, especially for these items.

1. Don’t make a decision until we know if the state grant is approved.

2. Have a public hearing in March to allow the homeless to provide feedback.

3. Fund these core strategies
*Motel Interim Housing
*Centralized Interim Tiny Homes
*Mobile Decentralized Resource Center 4. If Scattered Site Tiny Homes is funded, it must include wrap around services.

5. All strategies should provide more than a 6 month stay.

6. Develop a Long-Term strategy.

Thank you for working on this very important issue!

Donna Walton
4137 Salem Street
Concord CA 94521
925 212 7679

From: Jason Pfister <[email protected]>
Sent: Monday, February 5, 2024 12:16 PM
To: City Clerk <[email protected]>
Subject: For Council Packets Agenda #5

Thank you for the city's commitment in solving our homelessness crisis. After reviewing the HSPWG's draft report, I support CCA recommendations on how to move forward and would like council to consider the following:

--DON’T MAKE A DECISION TILL WE KNOW IF THE STATE GRANT IS APPROVED. The City of Concord applied for a CA state grant and committed to the state to pull over $2 million of the $5 million ARPA and Measure V funds. If their proposal is approved, it will fund a Decentralized Mobile Resource Center, and the Motel Interim Housing. This leaves less funds for the other strategies.

--HAVE A PUBLIC HEARING IN MARCH TO ALLOW THE UNHOUSED COMMUNITY ENOUGH TIME TO PROVIDE FEEDBACK. The unhoused community needs more time to review the report, ask questions, and offer feedback.

--FUND THESE CORE STRATEGIES WITH ANY REMAINING FUNDS ALLOCATED FOR HOMELESSNESS IN THIS ORDER OF PRIORITY:

Motel Interim Housing, similar to Delta Landing in Pittsburg and Opportunity Village in Antioch, with wrap-around services that provide mental health, case management, transportation, food assistance, federal income until they become housing ready and/or barriers are addressed to become permanently housed. Explore the different types of permanent housing: affordable housing, voucher programs, supportive housing, and/or rapid-rehousing.

The Centralized Interim Tiny Home Housing strategy services the most people until they receive temporary or permanent housing with wrap-around services (as described by the Mobile Resource Center.) This would allow individuals a different option to shelters which are often full, with access to bathrooms, showers, and more.

Mobile Decentralized Resource Center will reach a lot of people. It will provide case management, mental health, immunizations and other basic related needs that provides stability to unhoused individuals. This strategy will prepare the unhoused to be housing-ready and address barriers that need to be in place for accessing permanent housing. A mobile unit would provide similar services to the Trinity Center in Walnut Creek and Concord’s Adult Shelter drop in services. A mobile unit would be able to go where the unhoused are eliminating their transportation issues and service them where they live.

A mobile unit would allow its staff to get to know the unhoused, create a relationship that is key to helping an unhoused person in getting on the path to obtaining permanent housing.

If Scattered Site Tiny Homes is funded, it MUST includes wrap around services (as described by the Mobile Resource Center). The draft report does not include wrap around services for this strategy.

Providing wrap-around services at different sites is harder or more costly to provide; but doable if the right agency or nonprofit is able to do so. Unhoused residents would be closer to the neighborhood they are used to, if there were at multiple sites.

Rapid Rehousing is a well funded service provided by several organizations in Contra Costa County. Their

housing navigators experience a hard time securing housing for individuals due to the lack of housing in the Bay Area. Putting too much into this proposal would prioritize less the “hardest to serve” unhoused populations. I would only recommend this strategy if it uses the Hope Solutions model of being the master lease of the rental properties. It would remedy barriers such as income qualifications, credit checks, criminal backgrounds and lack of rental history that may otherwise disqualify unhoused residents.

Scattered Site Interim Housing serves fewer people than the other strategies. Funding separate homes with housemates has a higher cost per person served. This is not cost effective!

-- ALL STRATEGIES SHOULD PROVIDE MORE THAN A 6 MONTH STAY; 6 months is not enough time for an unhoused person to be housing-ready. Unhoused people need long-term temporary housing, with long- term wrap around services that support the individual in staying housed.

-- WE NEED A LONG-TERM STRATEGY. Please prioritize this issue for our city and ensure funding for these strategies long-term. Please work on developing relationships needed to ensure the unhoused have all the services available to them until they are successfully in permanent housing —it takes patience, compassion and respecting them as human beings.

Thank you for taking steps for improving the lives of all people living in Concord.

From: Leslie Baxter <[email protected]>
Sent: Monday, February 5, 2024 1:30 PM
To: City Clerk <[email protected]>
Subject: Agenda #5 City Council - Addressing Homelessness

Dear City Council,

Regarding steps to address homelessness:

1. Please do not make a decision until you know if Concord's recent State grant application is approved. If grant money will fund a Decentralized Mobile Resource Center, and Motel Interim Housing, it will be important to know that, so that the already available funds can be allocated for other important strategies.

2. Continue the public hearing until March, so that the unhoused community has time to provide feedback. Respect the communication challenges these folks have. This may also give the time necessary to hear back from the State, on the grant application. Also, by March we will know if Proposition 1 has passed, which may provide a hugely significant source of funding for long term homeless solutions.

3. Motel Interim Housing and Centralized Interim Tiny Housing should be high priorities, along with a Mobile Decentralized Resource Center. These serve the most people, and are designed to set people up for permanent housing. Scattered Site Interim Housing makes the least sense, as it serves fewer people, does not promote community and isolates them from other resources.

4. Any strategies adopted should provide more than a 6 month stay. An unhoused person is not likely to be housing-ready in such a short period. Unhoused people need long-term temporary housing, with long-term wrap around services that support the individual in staying housed.

5. Concord needs a long term strategy to address homelessness. Please prioritize this issue for Concord and ensure funding for these strategies long-term. Please work on developing relationships needed to ensure the unhoused have all the services available to them until they are successfully in permanent housing. This will vastly improve the lives of the unhoused, and make Concord a better city overall.

Thank you for your efforts.

Best regards,

Leslie Baxter
Concor resident

From: Ali West <[email protected]>
Sent: Tuesday, February 6, 2024 6:24 AM
To: City Clerk <[email protected]>
Subject: For Council Packets Agenda #5

Hi my name is Alison west and I am a resident of concord.

working towards improved strategies to
support unhoused people. I support the CCA
recommendations on next steps with the
following considerations:

1. Please wait until we know if the state grant is approved to make a final decision.

2. Allow for a public hearing in march so the unhoused population has more time to review the plan and respond. This plan is to support them— so their voices are vitally important to provide feedback.

3. These core strategies should be funded: motel interim services similar to the delta landing in Pittsburg and opportunity village in Antioch that include services such as but not limited to mental health care, transportation, and food assistance; different types of permanent housing (vouchers, rapid rehousing, tiny housing, etc)— tiny housing is an excellent strategy to rapidly rehome many, but as of now does not include wrap around services which is crucial to be added for success

4. The rapid decentralized mobile unit is crucial as it can travel to the unhoused eliminating difficult transportation barriers and provide resources needed to improve readiness for being housed and entering the job market: mental health care, immunizations, etc.

5. all strategies should allow for >6 months stay as this is not a long enough time period to justifiably expect somebody who has experienced houselessnesss to be fully back on their feet

6. Continue to work on a long time strategy. Working on this plan is a fantastic and appreciated first step, but this must continue to be a high priority for concord
Thank you!

From: Sierra <[email protected]>
Sent: Tuesday, February 6, 2024 7:08 AM
To: City Clerk <[email protected]>
Subject: City council agenda item #5: Considering – acceptance of Homeless Strategic Plan.

Hello Concord city council – I am not a resident, I’m a frequent visitor, I love Concord! Firstly, the homeless strategic plan is an excellent document, congratulations to all on getting it done.

My main concern is the need to discourage homeless camping in our public spaces. Many camps are biohazard zones (human waste, drug use residue, other garbage, etc.).

By now the issues are well known:
• Homeless individuals roaming our public spaces intimidate those trying to enjoy parks and shopping districts.
• Expecting public works, police, and other staff to continually clean encampments is unsustainable. • Putting retail staff at risk of campers who shoplift and misuse their facilities is unfair and dangerous. • Concord is following cities with failed policies (ex: Oakland), please do not let this continue.

I’ve read the homelessness strategic plan, my comments below:

MOBILE DECENTRALIZED RESOURCE CENTER – this seems like a humanistic approach; it does not discourage individuals from camping in our public spaces. The more services provided, the more campers will be attracted, this is unsustainable.

As stated in the plan, individuals should be directed to services. Those individuals identified as chronic, should be identified to police, mental or drug services, and treated accordingly. Homeless campers are a public safety issue.

All the housing strategies mentioned (RAPID RE-HOUSING, INTERIM HOUSING SUPPORT, SCATTERED SITE INTERIM HOUSING, CENTRALIZED TINY HOME HOUSING, SCATTERED SITE TINY HOMES) – appear to be good approaches. Thanks for including examples of successful implementations.

Many campers will reject these options because they can’t or won’t conform to rules. Those individuals should be cited and arrested for trespassing, dumping, or other applicable law.

In addition, all these housing proposals should be implemented with the approval of nearby residents and businesses. If approval is not forthcoming the solutions should be implemented in locations where they are acceptable, whether in the city, county or outside of them.

Lastly, over the years, there have been tens (hundreds?) of millions of dollars allocated to serving homelessness in our cities and county. We need accessible accountability reporting on homelessness service providers.

Thank you,
I prefer to remain anonymous due to potential harassment from homeless individuals and their advocates.

From: Andie Altman <[email protected]>
Sent: Tuesday, February 6, 2024 2:55 PM
To: City Clerk <[email protected]>
Subject: Message for City Council and Staff

Dear Mayor Birsan, Concord City Council Members and Staff,

I have enjoyed following and participating in the work performed by the Homeless Strategic Plan Working Group throughout the past year.

As a homeless service provider in Concord one statistic that is climbing weekly is the number of families and individuals living on the street or in their vehicles because they lost housing over an economic issue only. Employed people and families with one or more incomes are not able to sustain housing due to financial gaps created when making decisions about food, medicine, housing, gas and so on.

These programs are known to provide financial stability and resilience to participants and lessen the infrastructure and staffing needs to implement. It has shown to provide results where it has been used.

I encourage you to delve deeper into the possibility of implementing a Guaranteed Income Program in Concord to help stem the increasing flow of people into homelessness.

I have noted below several links to articles about programs across the county already in place.

Thank you for your consideration.

https://www.arlnow.com/2024/02/06/report-arlingtons-first-guaranteed-income-pilot-boosted-quality- of-life-for-poorest-residents/

https://www.msn.com/en-us/money/markets/a-guaranteed-basic-income-program-in-minneapolis- found-that-even-after-a-year-of-giving-recipients-500-a-month-they-werent-working-any-less/ar- BB1hnxbD

https://www.msn.com/en-us/money/careersandeducation/they-re-getting-1000-a-month-for-3-years- how-guaranteed-income-is-changing-lives-in-la-county/ar-BB1hu4El

https://texasredzonereport.com/583-boston-guaranteed-income-program-transforms-lives-with- monthly-boost/

https://truthout.org/articles/report-lauds-effects-of-guaranteed-income-program-for-struggling-boston- families/

https://www.msn.com/en-us/money/companies/denvers-basic-income-project-has-been-so-successful- its-getting-more-funding-and-an-extension/ar-BB1hfKCd

https://www.msn.com/en-us/money/personalfinance/1000-monthly-experiment-here-s-how-low- income-families-spent-the-money/ar-BB1hvg2R

https://www.mayorsforagi.org/

Andie Altman
www.GROWconcord.com

Sent from Mail for Windows

2/6/24
Plan Presentation

Background
2/6/24 DRAFT STRATEGIC PLAN
• Results of the Community Survey in 2022 identified homelessness as a primary concern.
• City Council prioritized development of a Homeless Strategic Plan • Define Concord’s role in the larger homeless response system • Incorporate input from diverse stakeholders
• Include robust community engagement
• Produce data driven, evidence based strategies and funding sources for implementation and sustainability

Project Timeline
Council approves scope of
work. Project kick off with
Working Group
Feb. 2023
Background Report to
Council
June 2023
Vision Statement
endorsed by Council
Aug. 2023
Council endorsed Plan
Goals and provided input
on Strategies
Nov. 2023
Draft Homeless
Strategic Plan
presented to Council
Feb. 2024
2/6/24 DRAFT STRATEGIC PLAN

2/6/24 3DRAFT STRATEGIC PLAN
Working Group Member Position
Laura M. Nakamura, Chair Councilmember
Edi E. Birsan, Vice Chair Councilmember
Lance Goree Concord Resident and Property Owner
Linda Jacob Substance Abuse Professional
Dana Johnson LGBTQI+ Community Representative
David Litty Owner/Manager of a Concord Business
Brendi Velasquez Lived Experience Representative
Kelly McKinley Nonprofit Homeless Services Provider
Cora Mitchell Mental Health Professional
Leonard Ramirez Veteran Homeless Services Provider
Eric Rehn Business Community Representative

2/6/24 4DRAFT STRATEGIC PLAN
PUBLIC

ENGAGEMENT

WORKING GROUP

GUIDANCE

REACH OUT TO KEY

PARTNERS

BACKGROUND
REPORT

RESOURCE MAPPING

AND FUNDING

SOURCES

DATA DRIVEN

EVIDENCED BASED

DEVELOPMENT OF VISION,

GOALS AND STRATEGIES
Key Elements

AREAS COVERED
▪ Updated Information to Background Report
▪ Vision Statement
▪ Plan Goals
▪ Plan Strategies
2/6/24 5DRAFT STRATEGIC PLAN

OVERVIEW
▪ Working Group hosted monthly
presentations from service providers
▪ Public meetings and focus groups were
held for input on the plan
▪ The Working Group used feedback to
craft the draft goals and strategies for
the plan
2/6/24 DRAFT STRATEGIC PLAN 6

OVERVIEW
Working Group Spotlights:
▪ DignityMoves
▪ Hope Solutions
▪ Contra Costa County-CalAIM
▪ Health, Homeless, Housing (H3)
▪ Concord Police Department
▪ Trinity Center
▪ Camp Hope
▪ Concord Community Services
2/6/24 7DRAFT STRATEGIC PLAN
Summary of Key Data Sources
▪ H3 Annual Report
▪ California Street Medicine Landscape Survey and Report ▪ Contra Costa County Affordable Housing Needs Report
▪ Homeless Management Information System (HMIS)
▪ Contra Costa Point In Time (PIT) Count
▪ California Statewide Study of People Experiencing
Homelessness (CASPEH)
▪ Regional Impact Council (RIC) Action Plan
▪ HUD Annual Homeless Assessment Report
▪ City of Concord Housing Element

2/6/24 8DRAFT STRATEGIC PLAN

NAME SELECTED GOALS
ALAMEDA COC 2022

STRATEGIC PLAN
1 – Prevent homelessness for our residents
2 – Connect people to shelter and needed resources
3 – Increase housing solutions
4 – Strengthen coordination, communication, and capacity 2022 NAPA COC

STRATEGIC PLAN
1 – Expand access to permanent housing
2 – Expand access to and quality of services
3 – Ensure that Diversity, Equity, Inclusion, and Belonging are core considerations 4 – Prevent households from becoming homeless for the first time 5 – Build upon cross-system partnerships and collaborations 2023 RICHMOND

HOMELESS STRATEGIC
PLAN
1 – Improve quality of life for unsheltered individuals and communities 2 – Create temporary supportive housing
3 – Expand homelessness prevention and crisis programming 4 – Improve economic pathways for unhoused and recently housed individuals 5 – Build capacity, collaboration, and accountability within agencies

2/6/24 9DRAFT STRATEGIC PLAN

NAME SELECTED GOALS
2021 SOLANO

STRATEGIC PLAN
1 – Improve System Navigation
2 – Increase Affordable Housing Stock
3 – Strengthen Support System to Assist Residents Maintain Housing 2023 SONOMA

STRATEGIC PLAN
1 – More Housing & Prevention
2 – Stronger Supportive Services
3 – Operate as One Coordinated System
2020 SANTA CLARA

HOMELESS STRATEGIC
PLAN
1 - Address the root causes of homelessness through system and policy change 2 - Expand homelessness prevention and housing programs to meet the need 3 - Improve quality of life for unsheltered individuals and create healthy neighborhoods for all

2/6/24 10DRAFT STRATEGIC PLAN
12 21 17 21 12
12 45 73 78 165 40
15 Shelter program and
housing assistance
Job training and
employment assistance
Health and Dental Food Assistance Financial Services Legal Services Services Available in Concord and Contra Costa County
Concord Only Contra Costa

2/6/2024 DRAFT HOMELESS STRATEGIC PLAN 11

12DRAFT STRATEGIC PLAN2/6/24

SUMMARY OF EXPLORED STRATEGIES
▪ Utility assistance
▪ Referral services (food)
▪ Life skills classes
▪ Eviction prevention
▪ Rental assistance
▪ Centralized Services Site
▪ Safe camping
▪ Safe parking area
▪ Coordination of Emergency Services
▪ Improved data collection
▪ Equity analysis component
▪ Congregant shelter
▪ Non congregate shelter
▪ Semi-congregate shelter
▪ Scattered-Site housing
▪ Staff support
▪ Regional coordination
▪ Ongoing communication
13DRAFT STRATEGIC PLAN2/6/24

14DRAFT STRATEGIC PLAN2/6/24

15DRAFT STRATEGIC PLAN2/6/24

16DRAFT STRATEGIC PLAN2/6/24

STRATEGY ANTICIPATED PERSONS

SERVED ANNUALLY

START-UP COST

ESTIMATES

ANNUAL COST

ESTIMATES
TOTAL 1ST-YEAR

COST ESTIMATES
Mobile Resource Center 200 – 300
(unduplicated) $305,000 $636,000 $941,000
Rapid Re-Housing 20 – 30
(avg $2,000 monthly) $0 $620,000 $620,000
Scattered Site Interim
Housing
24 – 36
(6 month stay) $122,000 $232,000 $354,000
Centralized Interim Tiny
Homes
60 – 75
(6 month stay) $850,000 $522,000 $1,372,000
Scattered Site Interim
Tiny Homes
60 – 75
(6 month stay) $500,000 $187,000 $687,000
Motel Interim Housing 80 – 100
(6 month stay) $821,686.00 $821,686.00 $821,686.00

17DRAFT STRATEGIC PLAN2/6/24
Overview of number served, budget, and timeline
Key data and goals addressed
Additional information to strategy and County perspective Services provided as part of strategy

SECTIONS FOR EACH STRATEGY

18DRAFT STRATEGIC PLAN2/6/24
IMPLEMENTATION Months 1-3 Months 4-6 Months 7-9 Months 10-12 Governance Structure
X X
Site Selection X
Purchase
Trailers/Equipment X
Hire Staff X X

STRATEGY ANTICIPATED PERSONS

SERVED ANNUALLY

START-UP COST

ESTIMATES

ANNUAL COST

ESTIMATES
TOTAL 1ST-YEAR

COST ESTIMATES
Mobile Resource Center 200 – 300
(unduplicated) $305,000 $636,000 $941,000

Summary
▪ Implemented more quickly than a
centralized center, but services are
limited
▪ Provides better equity when
serving harder-to-reach
populations
County Perspective
▪ Interest in discussing a joint
partnership for the creation of a
mobile resource center
▪ If not selected as a strategy,
County staff suggested providing
funding for an additional CORE
team to expand hours of
availability.
19DRAFT STRATEGIC PLAN2/6/24

MOBILE RESOURCE CENTER

20DRAFT STRATEGIC PLAN2/6/24
Overview of Services
▪ Case management
▪ Shower/bathroom trailers
▪ Hygiene/food distribution
▪ Referrals to healthcare, employment, and
housing programs
▪ Basic medical care/immunizations
▪ Free, confidential, on-site infectious
disease testing
▪ Assistance with wound and medication
management
▪ Referral to mental health and substance
use treatment
▪ One-on-one behavioral health therapeutic
case management and referrals as
needed
▪ Dental services (dental clinics only)
▪ Health education
▪ Connection to doctors and providers for
ongoing primary care
▪ Outreach and community advocacy

MOBILE RESOURCE CENTER

Key Data
▪ Can provide opioid addiction services that have
high success – Healthcare for the Homeless
▪ Successfully serves previously unengaged in
populations – National Institute of Health
▪ Provides low-barrier pathways to housing –
Governor's Office
21DRAFT STRATEGIC PLAN
Goals Addressed
▪ Increase
coordination of
emergency
response efforts
▪ Explore avenues of
equitable support
for target
populations
▪ Strengthen system
support
2/6/24

MOBILE RESOURCE CENTER

22 Item Cost
Mobile office space trailer $100,000
Mobile shower/bathroom trailers $200,000
Staff Supplies $5,000
Total Startup Cost $305,000
City Staffing $300,000
County Staffing & Supplies $250,000
Trailer/vehicle maintenance $30,000
Other operational cost $50,000
Insurance - general, workers comp $6,000
Total Annual Operating Cost $636,000

RESOURCES NEEDED
Partnerships
Locations
Trailers/Computers
Supplies/Equipment
Security measures
Staffing
Resource Development
DRAFT STRATEGIC PLAN2/6/24

MOBILE RESOURCE CENTER

23DRAFT STRATEGIC PLAN2/6/24
IMPLEMENTATION Months 1-3 Months 4-6 Months 7-9 Months 10-12 Existing Program
Continuation X
Program Expansion X X
Full Implementation X

STRATEGY ANTICIPATED PERSONS

SERVED ANNUALLY

START-UP COST

ESTIMATES

ANNUAL COST

ESTIMATES
TOTAL 1ST-YEAR

COST ESTIMATES
Rapid Re-Housing 20 – 30
(avg $2,000 monthly) $0 $620,000 $620,000

RAPID RE-HOUSING
24 Overview of Services
▪ Provision of rental assistance and supportive services to households experiencing homelessness.
▪ Assistance obtain housing quickly, to increase self-sufficiency, and stay housed.
▪ Assistance to cover move-in costs, utilities payments, or deposits. ▪ Connecting individuals and families with community resources and services.

DRAFT STRATEGIC PLAN2/6/24

25 Key Data
▪ Rapid Re-housing assistance more likely to exit to
permanent housing – 2011 HUD Report
▪ Hope Solutions provides financial assistance 6 - 12
months of rental subsidy paid directly to property
owners.
▪ Hope Solutions served 12 Households in FY
2022/23, and projects serving 10 to 15 Households
in FY 2023/24.

Goals Addressed
▪ Create a safe place for
the unhoused to dwell
▪ Create immediately
accessible temporary
housing
▪ Strengthen system
support
DRAFT STRATEGIC PLAN2/6/24

RAPID RE-HOUSING

26 Item Cost
Computers, software and other office
supplies
$10,000
Total Startup Cost $10,000
1 Full time Case Manager $100,000
Rental assistance
Deposit assistance
$480,000
$40,000
Total Annual Operating Cost $620,000

RESOURCES NEEDED
Support Staff
Office Equipment
DRAFT STRATEGIC PLAN2/6/24

RAPID RE-HOUSING

27DRAFT STRATEGIC PLAN2/6/24
IMPLEMENTATION Months 1-3 Months 4-6 Months 7-9 Months 10-12 Preparation X
Funding X X
Program Launch X
Full Implementation X

STRATEGY ANTICIPATED PERSONS

SERVED ANNUALLY

START-UP COST

ESTIMATES

ANNUAL COST

ESTIMATES
TOTAL 1ST-YEAR

COST ESTIMATES
Scattered Site Interim
Housing
24 – 36
(6 month stay) $122,000 $242,000 $364,000

SCATTERED SITE INTERIM HOUSING
Overview of Services
▪ Separate homes are managed under a single program
▪ A household may occupy its own home or may share a home with other individuals
▪ Provides a place for a homeless individual to live while working toward housing
▪ Assistance with identification documents
▪ Accessing income sources
▪ Counseling
28DRAFT STRATEGIC PLAN2/6/24

29 Key Data
▪ The leasing or purchase and maintenance of
scattered site housing usually has a high cost per
person served
▪ Friends of the Mission built and helped operate 5
permanent supportive housing units in West
Sacramento
Goals Addressed
▪ Create a safe place
for the unhoused to
dwell.
▪ Create immediately
accessible
temporary housing
▪ Strengthen system
support.

DRAFT STRATEGIC PLAN2/6/24

SCATTERED SITE INTERIM HOUSING

30 Item Cost
Annual Lease of 3 homes (Assuming MHP) $122,000
Total Startup Cost $122,000
1 Full time and one half time case
manager
$120,000
1 Half time administrative staff $50,000
Utilities, water, sewer, trash $17,000
Maintenance and repair of homes $45,000
Insurance $10,000
Total Annual Operating Cost $242,000

RESOURCES NEEDED
Locations
Operator Experience
Ongoing Funding Plan
Resource Development
DRAFT STRATEGIC PLAN2/6/24

SCATTERED SITE INTERIM HOUSING

31DRAFT STRATEGIC PLAN2/6/24
IMPLEMENTATION Months 1-3 Months 4-6 Months 7-9 Months 10-12 Site Identification X X
Site Preparation X
Staffing X
Installation of Homes X

STRATEGY ANTICIPATED PERSONS

SERVED ANNUALLY

START-UP COST

ESTIMATES

ANNUAL COST

ESTIMATES
TOTAL 1ST-YEAR

COST ESTIMATES
Centralized Interim Tiny
Homes
60 – 75
(6 month stay) $850,000 $532,000 $1,382,000

CENTRALIZED INTERIM TINY HOMES
Overview of Services
▪ Operated by non-profits or faith-based
organizations
▪ Located on government or faith-based
organizations property
▪ Case management
▪ Life building classes
▪ Shower/bathroom trailers
▪ Hygiene/food distribution
▪ Referrals to healthcare, income
assistance, employment, and housing
programs
▪ Referral to mental health and substance
use treatment
▪ Health education
32DRAFT STRATEGIC PLAN2/6/24

33 Key Data
▪ Dignity Village in Alameda and Veterans
Community Project are examples of Interim
Housing.
▪ Goodness Village in Livermore is permanent
supportive housing project for persons with
disabilities who are exiting homelessness.

Goals Addressed
▪ Create a safe place
for the unhoused to
dwell.
▪ Create immediately
accessible
temporary housing
▪ Strengthen system
support.

DRAFT STRATEGIC PLAN2/6/24

CENTRALIZED INTERIM TINY HOMES

34 Item Cost
Purchase and installation $300,000
Heating/Cooling $200,000
Mobile bathroom/shower trailer $250,000
Fencing and lighting $100,000
Total Start Up Cost $850,000
2 Full time case managers $160,000
1 Half time administrative staff $50,000
Security staff $300,000
Electricity $12,000
Insurance $10,000
Total Annual Operating Cost $532,000

RESOURCES NEEDED
Homes/Sheds
Trailer/Office
Furniture/Bedding
Utilities
Security
Hygiene Facilities
Support Staff /
Resource Development
DRAFT STRATEGIC PLAN2/6/24

CENTRALIZED INTERIM TINY HOMES

35DRAFT STRATEGIC PLAN2/6/24
IMPLEMENTATION Months 1-3 Months 4-6 Months 7-9 Months 10-12 Site/Partner
Identification X
Identify funding X
Home
Purchase/Installation X
Program Launch X

STRATEGY ANTICIPATED PERSONS

SERVED ANNUALLY

START-UP COST

ESTIMATES

ANNUAL COST

ESTIMATES
TOTAL 1ST-YEAR

COST ESTIMATES
Scattered Site Interim
Tiny Homes
60 – 75
(6 month stay) $500,000 $187,000 $687,000

SCATTERED SITE INTERIM TINY HOMES
36 Overview of Services
▪ Disperses tiny homes across neighborhoods
▪ Community integration
▪ The program operator provides ongoing support by staff and partners with other organizations on care management to encourage long-term, safe, and permanent housing.
▪ Primary focus is just on housing (typically less services than centralized locations)
DRAFT STRATEGIC PLAN2/6/24

37 Key Data
▪ Scattered site approach can be easier for
community members to get behind
▪ Tiny homes can be purchased and installed over a
period of time, allowing for more funding and
locations to be secured
▪ A Tiny Home for Good disperses slightly larger tiny
homes, across Syracuse
Goals Addressed
▪ Create a safe place for
the unhoused to dwell.
▪ Create immediately
accessible temporary
housing
▪ Strengthen system
support.

DRAFT STRATEGIC PLAN2/6/24

SCATTERED SITE INTERIM TINY HOMES

38 Item Cost
Purchase and installation $300,000
Heating/Cooling $200,000
Total Startup Cost $500,000
1 Full time case manager $120,000
1 Half time administrative staff $50,000
Utilities, water, sewer, trash $17,000
Total Annual Operating Cost $187,000

RESOURCES NEEDED

Homes/Sheds
Trailer/Office
Furniture/Bedding
Utilities
Security
Hygiene Facilities
Support Staff /
Resource Development
DRAFT STRATEGIC PLAN2/6/24

SCATTERED SITE INTERIM TINY HOMES

39DRAFT STRATEGIC PLAN2/6/24
IMPLEMENTATION Months 1-3 Months 4-6 Months 7-9 Months 10-12 Define the Project X
Legal/Regulatory
Compliance X
Design and Planning X
Renovation X X
Full Implementation X

STRATEGY ANTICIPATED PERSONS

SERVED ANNUALLY

START-UP COST

ESTIMATES

ANNUAL COST

ESTIMATES
TOTAL 1ST-YEAR

COST ESTIMATES
Motel Interim Housing 80 – 100
(6 month stay) $25,000 $825,512 $850,512

MOTEL INTERIM HOUSING
40 Overview of Services
▪ Centralized location for services and coordination
▪ Community integration
▪ Quick implementation
▪ The program operator provides ongoing support by staff and partners with other organizations.

DRAFT STRATEGIC PLAN2/6/24

41 Key Data
▪ Property would be leased to the City and
operations and services would be facilitated by an
organization via a City RFP process.
▪ For County services, the City of Concord would
enter into an Agreement with the County to support
clients living at the project site.

Goals Addressed
▪ Create a safe place
for the unhoused to
dwell.
▪ Create immediately
accessible
temporary housing.
▪ Strengthen system
support.

DRAFT STRATEGIC PLAN2/6/24

MOTEL INTERIM HOUSING

42 Item Cost Support Services Staff $50,593
Operations staff - 2 FTE Shelter Specialists $95,680
Fringe (35%) - insurance, pensions, unemployment benefit $49,856 Leasing and Property Management $381,060
Operating expenses (utilities, phone, etc.) $15,600
Food ($25/2 meals/day) $87,600
Security - evening coverage 8-hour shifts ($32/hr) $22,425 Maintenance and repairs - if required $48,000
Indirect (10%) $74,698
Total Annual Operating Cost $825,512

RESOURCES NEEDED
Furniture/Bedding
Utilities
Security
Support Staff / Resource
Development
DRAFT STRATEGIC PLAN2/6/24

MOTEL INTERIM HOUSING

43 ▪ Contra Costa County may be a
willing partner for select
strategies
▪ City would have discretion over
program requirements such as
location, hours of operation,
services required)
DRAFT STRATEGIC PLAN2/6/24

PROJECT IMPLEMENTATION APPROACH
44DRAFT STRATEGIC PLAN2/6/24

STRATEGIES

GOALS SUPPORTED SCOPE LONGEVITY RESOURCES (FINANCIAL & PARTNERSHIP) Number
of
Persons
Annually
Short
Term
Solution
Long Term
Solution
High
Resource
Activity
Low
Resource
Activity
Potential
Partnership
Identified
Additional
Resources
Identified
Need to
Identify
Resources
Mobile Decentralized
Resource Center X X X 200 -
300 X X X
Rapid Re-Housing X X X X 20 - 30 X X X
Scattered Site Interim
Housing X X X X 24 - 36 X X X
Centralized Interim Tiny
Homes X X X X 60 - 75 X X X
Scattered Site Interim Tiny
Homes X X X X 60 - 75 X X X
Motel Interim Housing X X X X 80 - 100 X X X X

PROJECT IMPLEMENTATION APPROACH
45DRAFT STRATEGIC PLAN2/6/24

STRATEGIES
(CONTINUED)

PARTNERS NEEDED ESTIMATED COST TIMELINE FOR IMPLEMENTATION City Can
Implement Partners Needed Program Operator
Needed
One Time
Cost Annual Cost Less than
6 Months 6-12 Months 1-2 Years
Mobile Decentralized
Resource Center X X X
$305,000 $636,000
X
Rapid Re-Housing X $0 $620,000 X
Scattered Site Interim
Housing X X X
$122,000 $242,000
X
Centralized Interim Tiny
Homes X X X
$850,000 $532,000
X
Scattered Site Interim Tiny
Homes X X X
$500,000 $187,000
X
Motel Interim Housing X X X $825,512 $825,512 X

46 ▪ CENTRALIZED RESOURCE CENTER
▪ The most complicated strategy considered and would require a robust commitment from the City and the Concord community to be successful. The County does not support this strategy.
▪ PREVENTION SERVICES
▪ Examples include legal services, financial assistance, car repairs, medical expenses, or housing search assistance for persons who must seek a new housing situation. ▪ FOSTER YOUTH/TRANSITIONAL AGE YOUTH (TAY) INTERVENTION ▪ Although this target population has specific needs, current funding will be focused on the general homeless population.

DRAFT STRATEGIC PLAN2/6/24

STRATEGIES FOR FUTURE CONSIDERATION

STRATEGIES FOR FUTURE CONSIDERATION
47 ▪ BASIC/GUARANTEED INCOME
▪ BGI program can help alleviate poverty by providing a financial safety net, especially for those in vulnerable or low-income groups. This was not explored by the working group and interest only came at very last meeting.
▪ SAFE CAMPING/SAFE PARKING
▪ Safe camping/parking sites are generally temporary as there are no state or federal funding sources dedicated to these types of programs.
▪ PERMANENT SUPPORTIVE HOUSING
▪ Was removed from consideration due to the small number of persons that could be served with the limited resources available (estimated 12-18 persons) DRAFT STRATEGIC PLAN2/6/24

NEXT STEPS
2/6/24 48DRAFT STRATEGIC PLAN
▪ Transition to strategy implementation
▪ Encampment Resolution Grant Application for $4.7M for the Mobile Resource Center and Motel Interim Housing.

2/6/24 49DRAFT STRATEGIC PLAN
Next Steps: Implementation Timeline & Activities
▪ February- April 2024
▪ Develop Requests for Proposals.
▪ Meet with stakeholders.
▪ Finalize operational details.
▪ April-June 2024
▪ If awarded grant funds, staff will return to Council to accept the grant award and appropriate funds.
▪ Staff will return to Council with detailed implementation plan on Mobile Resource Center and Motel Interim Housing.
▪ July 2024-January 2025
▪ Stand up and implement Mobile Resource Center and Motel Interim Housing strategies.
▪ Seek funding sources for sustainability of implemented strategies.

REQUESTED ACTION
▪ Requesting acceptance of the Homeless Strategic Plan from Council 2/6/24 50DRAFT STRATEGIC PLAN

512/6/24

STRATEGY ANTICIPATED PERSONS

SERVED ANNUALLY START-UP COST ESTIMATES ANNUAL COST

ESTIMATES
TOTAL 1ST-YEAR COST

ESTIMATES
Mobile Resource Center 200 – 300
(unduplicated) $305,000 $636,000 $941,000
Rapid Re-Housing 20 – 30
(avg $2,000 monthly) $0 $620,000 $620,000
Scattered Site Interim Housing 24 – 36
(6 month stay) $122,000 $242,000 $364,000
Centralized Interim Tiny Homes 60 – 75
(6 month stay) $850,000 $532,000 $1,382,000
Scattered Site Interim Tiny Homes 60 – 75
(6 month stay) $500,000 $187,000 $687,000
Motel Interim Housing 80 – 100
(6 month stay) $25,000 $825,812 $850,512

DRAFT STRATEGIC PLAN