Agenda packet — Concord City Council, March 29, 2025

1 COUNCILMEMBERS
Carlyn S. Obringer, Mayor
Laura M. Nakamura, Vice Mayor
Dominic D. Aliano
Pablo Benavente
Laura M. Hoffmeister
Civic Center
1950 Parkside Drive
Concord, CA 94519
www.cityofconcord.org
Special Meeting of the
Concord City Council
Saturday
March 29, 2025
9:30 a.m. – Open Session/Workshop Concord Senior Center Garden Room
2727 Parkside Circle
Concord, CA
This meeting is being held in-person only.

Members of the public are invited to attend and participate at: Concord Senior Center, 2727 Parkside Circle, Concord, CA.

Public comment may be provided in-person or via email, as set forth below. Members of the public desiring to provide comments as a part of the meeting are encouraged to either submit written comments before 3:00 p.m. the day before the meeting or to attend the meeting in person.

Under California law, public comments at special meetings are limited to subjects on the agenda only. Therefore, public comment will only be taken on Agenda Item No. 2.a.

HOW TO PARTICIPATE
The public is invited to participate in the Special City Council meeting using any of the following methods:

In-Person Comments: Welcome to the Special City Council meeting. To assist the Mayor in allowing all speakers to be heard, we ask you to fill out a blue Speaker’s Card if you wish to address an item.

Please complete the Speaker’s Card and give it to the City Clerk before the agenda item is called, and preferably before the meeting begins. When the Mayor recognizes you to speak, come forward, give your name, and direct your remarks to the Council. Please limit your comments to three minutes, or less if so directed by the Mayor.

2 Written Comments: Please note that emailed comments will not be read aloud by staff. a.Public comments can also be submitted via email to [email protected]. Please note that emailed comments will not be read aloud by staff. Any public comments received before 3:00 p.m. the day before the meeting will be:

1. distributed to the Council before the meeting,

2. posted online for public inspection at
https://stream.ci.concord.ca.us/OnBaseAgendaOnline/Meetings/Search, and

3. inserted into the meeting record.
b.As emails containing public meeting comments are part of the official record, note that personal contact information may be published if it is included with your email.

OPEN SESSION

1. OPENING
Roll Call

2. ANNUAL WORKSHOP ON CITY COUNCIL PRIORITIES
The public is entitled to address the City Council on items appearing on the agenda before or during the City Council’s consideration of that item. Each speaker will be limited to approximately three minutes. Please see “How to Submit Public Comments” above. a. Council Workshop – discussion of fiscal year 2025-26 Work Program priorities.

3. ADJOURNMENT
Next Meeting: Regular Meeting
Date: 4/1/2025 6:30 PM

NOTICE TO THE PUBLIC
There is a 90-day limit for the filing of a challenge in the Superior Court to certain City administrative decisions and orders which require a hearing by law, the receipt of evidence, and the exercise of discretion. The 90-day limit begins on the date the decision is final (Code of Civil Procedure §1094.6). Further, if you challenge an action taken by the City Council in court, you may be limited by California law to raising only those issues you or someone else raised in the hearing or in a written correspondence delivered to the City Council prior to or at the hearing.

In accordance with the Americans with Disabilities Act and California Law, it is the policy of the City of Concord to offer its public programs, services and meetings in a manner that is readily accessible to everyone, including those with disabilities. If you are disabled and require a copy 3 of a public hearing notice, or an agenda and/or agenda packet in an appropriate alternative format; or if you require other accommodation, please contact the ADA Coordinator Tianjun Cao at (925) 671-3243 or [email protected], at least 24 hours in advance of the meeting. Advance notification within this guideline will enable the City to make reasonable arrangements to ensure accessibility.

CITY OF CONCORD MEMORANDUM
Office of the City Manager
Date: March 29, 2025
TO: Mayor Obringer and City Council
FROM: Valerie Barone, City Manager
SUBJECT: Council Annual Priority Setting Workshop
Workshop Basics
Council’s workshop is scheduled for Saturday, March 29, in the Concord Senior Center’s Garden Rooms. A continental breakfast will be available for Council starting at 9:00 a.m. The meeting will begin at 9:30 a.m. and is anticipated to end at lunch time. The Mayor, Councilmembers, and Executive Team will be attending. The meeting is open to the public. The meeting will be facilitated by City Manager Valerie Barone. Attire is casual.

The goals for the workshop are:
• Continuing Council team development;
• Continuing development of the Council-Staff relationship; • Council agreement on the organization’s Tier 1 Priorities for the next Fiscal Year (July 1, 2025, through June 30, 2026); and
• Council commitment to stay focused on the agreed upon Tier 1 priorities.

Discussion
The City mission is to join with the community to make Concord a city of the highest quality by providing responsive, cost-effective, and innovative local government services.

To achieve this mission, the Council has focused for many years on “Priority Areas of Focus.” These are listed below.

Priority Areas of Focus
• Long Term Fiscal Stability and Economic Development
• Public Safety
• Infrastructure Maintenance
• Quality of Life
• Customer Service
• Employee Success and Organizational Efficiency

2.a2.a2.a2.a

Page 1 of 64 ends

Council Workshop
March 29, 2025

Page 2 of 3 ends

The six Priority Areas of Focus, often referred to as the “priorities,” guide the organization as budgets are developed and services delivered. The attached Achievements from this fiscal year (to date) and the Work Program for next fiscal year are organized by the Council’s priorities.

However, if the priorities are used without defining Council’s highest priority goals the City’s limited resources will be spread over too many projects, diffusing the organization’s impact.

Consequently, starting in 2019, the Council began annually identifying Tier 1 Goals.

Defining Tier 1 goals assists the organization in focusing on what is most important to Council. In April of 2024, Council established the following Tier 1 Goals for the organization for this fiscal year, FY 2024-25. A brief update on each will be provided during this year’s priority setting workshop:
• Concord Naval Weapons Station Development—Guide the Master Developer team and the City’s/LRA’s pursuit of an Economic Development Conveyance agreement with the U.S. Navy, advance infrastructure planning and resource agency permitting for the site, monitor remediation on site, and continue with community outreach in preparation for the drafting of a Specific Plan and CEQA documents. • Implement the Homeless Strategic Plan—Upon adoption of the Homeless Strategic Plan begin implementation of it.
• Implement Various Housing Element Mandates—Implement 13 specific Housing Element programs and move 12 additional Housing Element programs forward. • Economic Development Strategy Update—Complete an update to the Economic Development Strategic Plan.
• Unfunded Infrastructure Needs—Make progress on developing a plan to begin addressing the City’s unfunded infrastructure needs.
• General Fund Operating Budget—Develop and adopt a new two-year General Fund Operating Budget for Fiscal Years 2025-26 and 2026-27.

Additionally, the Council identified a Tier 2 Goal—which is a project or initiative that is to be worked on if time and resources allow. This was to develop sidewalk vending regulations.

Significant progress has been made or will be made prior to the end of the current fiscal year (June 30, 2025) on Council’s Tier 1 Goals and the Tier 2 Goal. This will be presented in more detail during the workshop.

This year, Council will again participate in a facilitated workshop for the purpose of establishing consensus around Council’s highest priority projects (Tier 1 Goals) for next fiscal year (July 1, 2025 – June 30, 2026).

The workshop will begin with a review of the key takeaways from the March 1, 2025, study session. Also included in the workshop presentation will be Department Head highlights of the

Page 2 of 64 ends

Council Workshop
March 29, 2025

Page 3 of 3 ends

major projects on their workplan for next fiscal year and the challenges they anticipate facing.

Staff will also review what is already on the organization’s work plan for next fiscal year. This list is attached. The City Manager will highlight projects that she recommends Council consider establishing as their Tier 1 Goals. Council will ask questions about the various projects and then take public comment. Council will then be asked to discuss and confirm the organizations Tier 1 goals for next fiscal year.

The Tier 1 Goals will be incorporated into the next budget which Council will review in a study session in May and adopt in June.

Attachments:
• Achievement List from Mid-year of the Current Fiscal Year (Fiscal Year 2024-25) • Work Plan List for the upcoming Fiscal Year (Fiscal Year 2025-26)

Page 3 of 64 ends

Achievement List from Mid-Year of the Current Fiscal Year (Fiscal Year 2024-25) Long-Term Financial Stability & Economic Development
• Investment of ARPA Funds. The American Rescue Plan Act (ARPA) funds were fully utilized by the December 2024 deadline in compliance with federal guidelines. These funds were allocated to various initiatives, including:
o City Projects, Public Safety, and Special Events: $7 million o Support for Nonprofit Organizations: $7 million
o Support for the Unhoused: $3 million
o Support for Small Businesses: $2 million
The remaining funds were utilized for pandemic recovery efforts and other eligible expenditures.
• Helen Putnam Award Recipient. The City of Concord received the Helen Putnam Award for Excellence in Economic Development through the Arts on Oct. 17 for its Creative Concord public arts program. Presented by the League of California Cities at its annual conference in Long Beach, the award recognized Concord’s efforts to revitalize its downtown through arts and community engagement.
• Toyota Pavilion Ticket Sales. The Toyota Pavilion at Concord increased the number of concert tickets sold by 16% from the previous year, up nearly 20,000 attendees to 139,004 total tickets over 16 shows. A wide variety of musical artists performed at the venue in 2024, including hitmakers from nearly every decade, with seven of the 16 shows exceeding 10,000 attendees. The Foo Fighters, Lindsey Stirling, and Earth, Wind and Fire concerts were considered sold out.
• Grant Applications for Infrastructure, Safety, and Sustainability. Applied for over $42 million in state and federal grants to improve Concord’s infrastructure, safety, and sustainability. Major applications include an $11.4 million USDOT RAISE grant for equitable transit corridor connectivity, nearly $20.5 million for Active Transportation Infrastructure projects on Monument Blvd and Treat Blvd, and over $9.8 million in Highway Safety Improvement Program (HSIP) funding for signal upgrades, pedestrian safety enhancements, and citywide signage improvements. Additionally, sought $1 million in EPA and USDA grants for greenhouse gas reduction and urban forestry initiatives, including the development of a long-term Urban Forest Management Plan. • Transportation Impact Fee. Continued Citywide Transportation Impact Fee (TIF) program update to fund capacity enhancing projects anticipated to be completed by early 2025.
• Tree Removal Permit Cost Recovery. Implemented the cost recovery process as approved with the Private Tree Removal Permit Application Fee for staff resources spent on planning, development, and private tree removal permits which was updated with the Master Fee Schedule effective July 1, 2024.
• Edward Byrne Memorial Justice Assistance Grant (JAG). On September 23, 2024, the Contra Costa County Office of the Sheriff announced that Fiscal Year 2024 JAG Program will award $41,920 to the City of Concord as a second-tier sub-grantee. The Contra Costa County Office of the Sheriff is the direct awardee of JAG 2024 funds. The grant funds will be used to provide for one Limited-Service Public Safety Position (Police Officer Trainee).

Attachment 1

Page 4 of 64 ends

Achievement List from Mid-Year of the Current Fiscal Year (Fiscal Year 2024-25) • Office of Traffic Safety Grant. The PD was awarded a $275,000 grant from the Office of Traffic Safety (OTS) to fund selective traffic enforcement, education, and training programs. These objectives focus on areas such as DUI enforcement, pedestrian safety, bicycle safety and combating distracted driving. Covering the period from October 2024 to September 2025, the grant has already supported enforcement operations leading to 13 DUI arrests since July 2024.
• Business Attraction. Provided technical assistance to class A property owners/managers to attract seven new tenants, including the legal division of State Farm Insurance (35 employees), and facilitated the attraction of several other businesses, including Vision Technologies, Muuv Lagree, Beau Den Spa & Nails, and Urban Air. • Business Retention. Supported $340,000 of sales through the buy-one-get-one Shop Concord e-gift card promotion. Provided counseling to more than 80 Concord businesses through an in-person pilot at City Hall with the East Bay Small Business Development Center, which Council funded and approved as a three-year program in October 2024.

Quality of Life
• Rent Stabilization and Just Cause for Eviction. Following the City Council’s decision to expand the residential tenant protections program (Program), Housing staff has been working to implement the new Program, including conducting extensive community outreach and education/training, hiring two full-time and one limited duration staff positions dedicated solely to the Program, creating the Program Policies and Procedures manual, building the new Rent Registry portal, and contracting with hearing officers and establishing a process for rent adjustment petitions. The Housing Division successfully launched its acceptance of petitions in October of 2024, as required by the Ordinance, and an updated Rent Registry portal in November of 2024. • Rick Judd Commons – 62 Units of New Rental Affordable Housing. Housing staff is actively partnering with Resources for Community Development (“RCD”) to market their 62-unit affordable housing project known as Rick Judd Commons (formerly known as the Galindo Terrace project) – which the City provided $7.8 million in Housing funds to support its development -- located at 1315 Galindo Street. Marketing efforts have included the dissemination of flyers to local community partners and affordable housing complexes, posting the flyers on the City’s website and social media platforms, and emailing the Housing interested parties list. RCD’s application period was from July 15 to July 29, 2024, and a lottery for the units was completed in August of 2024. RCD is currently in the process of income-qualifying households for the units. • Trick or Treat Trail. The second annual Trick or Treat Trail was hosted for 393 registered youth attendees and their families at Baldwin Park, featuring 25 Concord business and nonprofit organizations offering a variety of treats at decorated booths throughout the park. The event raised $2,025 from the booth hosts and 14 Concord business sponsors, allowing youth participants to register at no cost. • Health Expo. The annual Health Expo at the Concord Senior Center featured 65 health, resource, and wellness vendors that provided information, giveaways, and services to over 500 community members, seniors, and their families. 30 flu shots, 20 blood pressure checks, and 45 demo massages were provided at the Expo. • Be A Santa to a Senior Program. The Commission on Aging and the Concord Senior Center "Be a Santa to a Senior" (BASTAS) service program provided gifts to over 500

Page 5 of 64 ends

Achievement List from Mid-Year of the Current Fiscal Year (Fiscal Year 2024-25) seniors in the Concord area with the help of Concord community members, 13 Concord businesses participating as tree hosts with gift tags, and 60 program volunteers. • Camp Concord Programs. Camp Concord welcomed over 600 youth to the "Happiest Place on Dirt" during the 2024 season. Partnerships with Friends of Camp Concord, CARES, the Concord Police Department, and Mt. Diablo Unified School District allowed low-income and at-risk children to enjoy traditional camp experiences like campfires, archery, and swimming in Lake Tahoe led by responsible, trained adult leaders. Concord Recreation Services partnered with Martinez Community and Recreation Services to provide a 5-day, Fifty and Better (FAB) Week at Camp Concord in South Lake Tahoe, with coach bus transportation, for approximately 20 seniors from each agency. • Sports Program Participation. City of Concord Adult Softball Leagues registered 302 teams in 2024, a 23% increase over 2023, with participation by over 6,000 adults. The pickleball program at Willow Pass Park engaged 4,000 participants through tournaments, leagues, clinics, and open play, exceeding mid-year revenue targets. • Concord City Swim Meet. After a 4-year hiatus that began with COVID 19 Pandemic, the Concord City Swim Meet returned to Concord Community Pool. City meet is a 3-day swim meet hosting 1,200 local recreational swimmers from swim teams located throughout Concord, Clayton, Pleasant Hill and Martinez. • Lunch Bunch Preschool Program. The newly implemented Lunch Bunch preschool program is providing supervised care for 35 preschoolers between the morning and afternoon preschool sessions, offering additional childcare support for parents. • Enhanced Community and Public Spaces. Enhanced community engagement and public spaces by improving decorations and presentations for the annual tree lighting ceremony to attract more attendees and enrich the seasonal experience, and by installing new artwork on trash cans at Todos Santos Plaza that reflects Concord’s community, culture, and natural habitat.
• Environmental and Beautification Initiatives. Established the City’s first Micro Forest at Ayer’s School, broke ground on a new Pollinator Garden at Willow Pass, completed landscaping projects at key locations, and launched a City-wide Tree Inventory with a Tree Maintenance Plan and management software.
• Public Cleanliness and Maintenance. Conducted 7,430 graffiti abatements, cleared 28 homeless encampments, and completed the annual Dumpster Day event to enhance the city’s appearance and community spaces
• Facility and Infrastructure Improvements. Public Works staff completed 3,528 facility maintenance work orders, 26 major facility projects, and assisted Engineering with 98 Capital Improvement Projects, 85 permit reviews, and 15 development projects. • Youth Programs and School Engagement. In August 2024, the School Resource Officer (SRO) program returned to Concord High Schools, with officers providing flexible, needs-based support for safety concerns and behavioral health interventions. The Holiday Heroes initiative brought donations and gifts to 47 local students in need, including teen mothers and youth transitioning from group homes, with support from the Colony Park Neighborhood group and a $2,000 donation from the Concord Police Association.
• Police Department Community Engagement Events. CIU hosted three Coffee with a Cop events, introducing two new locations, and a Taco with a Cop event that welcomed

Page 6 of 64 ends

Achievement List from Mid-Year of the Current Fiscal Year (Fiscal Year 2024-25) 80–100 attendees, strengthening relationships with local organizations. The department also coordinated National Night Out, facilitating city staff attendance at ten events, and partnered with the Chamber of Commerce to host a well-attended business mixer.

Additionally, officers participated in multiple outreach initiatives, including first responder events, crime prevention inspections, senior community engagements, and neighborhood watch meetings.
• Bicycle Rodeo. On July 13th, 2024, the PD hosted its fourth annual Bike Rodeo in partnership with New Hope Church, and Street Smarts Diablo. The event included free bicycle helmets with fittings, a bicycle safety course, and bicycle tune-ups. Designed to promote public safety and community engagement, the event was a great success, drawing significant attendance throughout the City. Local business and community groups contributed food, activities, and nearly 180 brand new bicycles for community youth. The event was generously sponsored by Marathon Petroleum and the Concord Police Association (CPA).
• Walk and Bike to School Events. The Traffic Unit partnered with Holbrook Language Academy for Bike and Walk to School Day on October 2nd and with Silverwood Elementary for Ruby Bridges Walk to School Day on November 17th. These events emphasized pedestrian and bicycle safety, encouraged active transportation, and fostered community spirit while promoting safe routes to school. • Shop with a Cop & Stuff the Cruiser. On December 1, 2024, the PD hosted Shop with a Cop, partnering officers with 13 Meadow Homes Elementary students for a $300 shopping spree, with families receiving $200 Safeway gift cards from the Concord Police Association and Sunvalley Mall. Stuff the Cruiser collected community toy donations at Target in Pleasant Hill, filling five police cars for the Monumental Toy Drive, which distributed gifts to local children on December 7th.
• Police Department Social Media. The PD’s Social Media Team enhances community engagement by sharing updates, officer highlights, and event promotions. Over the past six months, initiatives like Coffee with a Cop, Trunk or Treat, and Bicycle Rodeos have driven significant growth. Facebook reached over 1 million views, with a 14.5% increase in reach, while Instagram saw a 387% surge, reaching 129,100 accounts. These platforms continue to strengthen the PD’s connection with the Concord community. • Special Events. Hosted another successful year of Music & Market series and the Tree Lighting and Mayor’s Sing-Along, connecting the City to thousands of attendees.

Utilizing the new event permit portal, processed 65 special event permit applications, produced 17 City events, and 52 farmers market dates. To ensure future success, spearheaded an economic impact survey of Music & Market attendees, providing actionable insights to improve the program moving forward. Awarded the Helen Putnam Award for Excellence in Economic Development through the Arts for Creative Concord.

Public Safety
• Cameras added at the Pump Station and a new WiFi network and camera system at Camp Concord. As part of the City facilities camera security initiative, the IT Department, in coordination with Recreation Services and Public Works, deployed cameras and a new internet, WiFi, system at Camp Concord, as well as cameras at the old Pump Station. The new technology will provide improved security and much greater situational awareness.

Page 7 of 64 ends

Achievement List from Mid-Year of the Current Fiscal Year (Fiscal Year 2024-25) • Federal Earmark Funding for EOC Improvements. Secured over $1 million in a federal earmark for Emergency Operations Center (EOC) improvements. The achievement occurred through discussions with Congressman DeSaulnier's office and supporting Council's advocacy efforts in Washington, D.C. • Urban Forestry and Vegetation Management. Removed 109 hazardous trees, pruned 17 miles of arterial roads and all city parks, addressed 608 tree-related service calls, and completed fire-protective vegetation and weed abatement across 635 acres to enhance safety and maintain public spaces.
• Public Safety and Infrastructure Improvements. Completed ARPA-funded safety and cleanliness upgrades in City-owned parking garages, transitioned Parks staff to OSHA- required high-visibility safety gear and developed a Local Roadway Safety Plan in collaboration with key agencies to track and improve long-term traffic safety. • Emergency Preparedness and Response. Finalized the Emergency Action Plan for catastrophic events and seasonal storms, implementing area-based staging deployment and backup radio communication for efficient incident response. • Traffic Safety and Transportation Improvements. Installed nine permanent speed feedback signs as part of the citywide traffic-calming program and completed 28 transportation field reviews.
• Community Sidewalk Repair program. Assisted 17 property owners with the sidewalk replacement program, reducing trip hazards and improving pedestrian safety. • Unmanned Aerial System (UAS) Program (Drone Program). The team consists of 15 Part 107 certified pilots. Between July and November 2024, the team flew 533 Law Enforcement missions, and 61 Search and Rescue missions. Current fleet includes four Autel Evo II’s, two Brinc Lemurs, two sets of Loki II’s, one Autel Evo Max 4T and one Tink Hawk 3 (practice drone).
• Technology and Security Enhancements. The PD deployed Axon interview room cameras and installed three new Verkada lobby cameras to improve security.

Preparations for the Verkada security migration and guest management software deployment (February 2025) are underway. Half of the dispatch and server backup batteries have been refreshed, with full completion expected by FY24/25. A new Pure Storage system, enhancing network capacity and file retrieval, was completed in September 2024. Records staff received an upgraded InHouse system for improved security, and work continues on scheduling solutions. Implementation of CopLogic online reporting is in progress, with phase one testing set for January 2025 and full deployment by April 2025.
• Training, Policy Management Projects. The PD completed the state mandated 2023/2024 Peace Officer Standards and Training (POST) two-year training cycle.

Planning for the 2025/2026 training cycle is already in progress. A significant enhancement to PD training next year will be reinstituting Emergency Vehicle Operations and Control (EVOC) Pursuit Intervention Technique training. Four vehicles have already been identified for upfitting to accommodate this training which is scheduled to start in spring of 2025. This training teaches officers strategies and techniques to de-escalate and provide intervention options to mitigate vehicle pursuits • Communications Center. The National Emergency Number Association’s (NENA) industry standard states 99% of 9-1-1 calls arriving at a Public Safety Answering Point (PSAP) shall be answered within 15 seconds. This was surpassed by the Concord

Page 8 of 64 ends

Achievement List from Mid-Year of the Current Fiscal Year (Fiscal Year 2024-25) Police Department’s Dispatch and Communications Center personnel who achieved this one hundred percent of the time. One Dispatcher completed training in October, and two additional dispatchers were hired and onboarded, and have entered their training phase. • Emergency Management and Community Preparedness. The PD advanced language access initiatives, completing a grant-funded Language Analysis project and launching the strategy development phase, with completion expected by April 2025.

Findings were presented to Council and featured at multiple emergency management conferences. Staff received hands-on WebEOC training in partnership with County OES, and three Stop the Bleed courses trained 59 participants, including 19 City employees.

The 2024 Emergency Preparedness Fair saw record exhibitor participation. • Community Emergency Response Team (CERT). 74 individuals graduated Concord’s CERT training program. Two adult Basic CERT training courses were delivered over three weekends at PD, in April and October. Teen CERT courses were delivered at Mt.

Diablo and Ygnacio Valley High Schools with 54 teens graduating the program. Teen CERT is now embedded in the curriculum for both Mt. Diablo’s Medical Capstone Program and Ygnacio Valley’s Patient Care Pathway Program, meaning the course is taught as part of the regular school day at both campuses. For the first time in the program’s history, adult and teen CERT volunteers participated in a CERT Rodeo to practice new and existing skills. The rodeo was held at Mount Diablo High School with independent evaluators provided by Bay Area UASI.
• Teen CERT Program. Grant funding of $55,875 was secured to develop the Teen CERT Program, now embedded in high school curricula, with 54 teens and 74 adults graduating. CERT volunteers participated in the first-ever CERT Rodeo for skill development.
• Volunteers in Police Service (VIPS). VIPS contributed 3,000 hours, valued at $118,000, with efforts to rebuild the Neighborhood Patrol Unit. Two new recruits are in training to join in late 2025/early 2026.
• Mental Health Crisis Response – A3 Program
Since 2020, the City has collaborated with Contra Costa Health Services on the A3 Program and PD has been a strong partner to the County for the program, developing procedures to divert mental health crisis calls when appropriate. Since July 2023, A3 has handled 865 calls in Concord and co-responded with PD on 165 cases. As of October 2024, 5150 holds have decreased by 21% compared to last year and by 45% since the program’s inception, highlighting the program’s impact in reducing law enforcement interventions and improving mental health crisis response. • Public Safety and Enforcement Efforts. CIU conducted a Park Enforcement Detail in November 2024, leading to five arrests for park curfew and loitering violations. Officers also organized a DEA Drug Takeback Day, collecting 24 pounds of unwanted medications. Vendor enforcement efforts resulted in 128 vendor interactions, 42 warnings, and five citations, with officers assisting the Contra Costa County Health Department in issuing 26 Notices of Violation. The department also inspected all 81 local tobacco retailers, conducted 20 underage decoy operations, and secured a $68,744 DOJ Tobacco Grant to support continued enforcement and education. • Armored Rescue Van. The PD took delivery of the vehicle in August 2024 and officers have been able to quickly access and deploy the rescue van on several occasions. The rescue van has been utilized to safely position officers to utilize time and distance to safely de-escalate several dangerous situations including mental health crisis situations

Page 9 of 64 ends

Achievement List from Mid-Year of the Current Fiscal Year (Fiscal Year 2024-25) involving subjects armed with firearms, high risk criminal situations involving armed suspects, and the safe relocation of community members in harm’s way during these situations.
• Field Training Program. For 2023, the Field Training Program had seven Police Officer Trainees enter the program. One trainee resigned before completing the program. The Field Training Program consists of 35 training officers who are either corporals, patrol officers, or officers in specialty assignments. In 2024, the Field Training Program welcomed three new training officers and three new training corporals. Our training program currently has three entry-level officers in their final stage of training. • Major Crimes Unit. MCU investigated the murder of a male who was involved in an altercation with an acquaintance at a local gas station. The suspect intentionally struck the victim with his vehicle, causing fatal injuries. Patrol officers were quickly able to locate the suspect and incriminating statements and evidence were recovered. The suspect was charged with murder.
• Financial Crimes Unit. FCU collaborated with the California Highway Patrol (CHP) and local retailers on several “BLITZ” operations. These operations concentrate resources in specific areas to target those who engage in organized retail thefts. These operations have occurred at the Sunvalley Mall, Veranda, Willows Shopping Center and Home Depot. Multiple arrests were made during these operations and the success of these operations were shared on the PD’s social media platforms. • Violence Suppression Unit. Two detectives joined the US Marshals Fugitive Task Force on a part-time basis. This regional task force concentrates on offenders wanted for violent crimes and sexual offenses. This task force is a force multiplier, allowing Concord Detectives to maintain focus on their investigations and utilizing the task force for resource-heavy fugitive apprehensions. The task force has arrested violent sexual offenders wanted in connection to Concord cases in Oakland, Richmond, San Francisco and Los Angeles.
• Special Victims Unit. SVU solved a 2000 cold case sexual assault after a DNA match linked a suspect in Los Angeles, who later confessed and was extradited to Contra Costa County for trial. In partnership with the Silicon Valley ICAC Task Force, SVU investigated a cyber-tip on child abuse, leading to the rescue of an 8-year-old victim and felony charges against the suspect.
• Senior Crime and Intelligence Analyst. The addition of a second Senior Crime and Intelligence Analyst in July 2024 enhanced patrol support and intelligence-led resource deployment while maintaining investigative support. The Crime Analyst Unit played a key role in a statewide burglary investigation, leading to a DOJ criminal filing for $246,025 in stolen Louis Vuitton merchandise and over 30 related commercial burglaries, including three in Concord. Working with the Contra Costa County Safe Streets Task Force, the unit assisted in drafting over 90 warrants and executing 11 searches across the Bay Area.

Roadway and Other Infrastructure Maintenance
• Measure V CIP Projects. Completion of the repaving of Monument Boulevard, which is one of the busiest corridors in the City, which included 6.6 lane miles of this heavily traveled arterial and removal of bulb-outs to improve traffic flow along this corridor. The City closely coordinated this major paving project with the Detroit Avenue Pothole Repair

Page 10 of 64 ends

Achievement List from Mid-Year of the Current Fiscal Year (Fiscal Year 2024-25) Project to ensure minimal disruption to the public during construction. Communication with the public was a key focus to ensure the public knew what to expect in the coming weeks as the project progressed, which included signage, message boards, and construction notifications via the website. Completion of four residential neighborhood paving projects for the following areas: east of the Downtown BART station, west of Hillsborough Drive, Northwood Drive, and Virgina Lane neighborhoods. • Infrastructure and Utility Maintenance. Repaired over 1,000 feet of asbestos-lined irrigation pipes, cleaned 1,381 sewer lines, and implemented a trenchless repair program, completing five sewer repairs.
• Street and Traffic System Upgrades. Converted 79 streetlights to energy-efficient LED (46% of total now upgraded), completed 96 preventative maintenance work orders for traffic signals and warning beacons, and replaced 489 signs, 1,664 reflectors, and 6,895 feet of thermoplastic markings.
• Citywide Cleanup Efforts. Completed 675 illegal dumping work orders, conducted annual creek maintenance along seven miles of city-maintained creeks, and assessed and maintained 449 trash capture devices.
• Fleet Maintenance and Repairs. Completed 894 fleet work orders, including 348 preventative maintenance tasks and 546 repairs, ensuring the reliability of city vehicles and equipment.

Customer Service
• Accessory Dwelling Unit (ADU) Program. In compliance with Assembly Bill 1332, a new program was launched allowing designers to apply to have their Accessory Dwelling Unit (ADU) Plans “pre-approved” with the City so they can be made available to the public and only go through the plan check process once. The program includes a new application type on the City’s virtual permit center, webpages, forms, and resources. • ADU Grant Funding. The City received $277,226 in grant funding as part of the state’s ADU Accelerator Program. A new City program was created to disburse these funds as rebates to homeowners building ADUs. A portion of the funds will be used to update the City’s pre-approved ADU plans to the 2025 California Building Code. The program includes new webpages, tracking spreadsheets, forms, and resources. • Engineering Permits. Engineering staff processed 162 Wide Load, 359 Utility Encroachment, 20 grading, 190 Encroachment, 9 Site Development, and 6 mapping applications and completed a total of 1,849 inspections. • Engineering Inspections. Engineering staff responded to 45 public requests for service through Concord Connect, and improved public interface through updated Concord Connect closeout procedures to notify the public when a work order request has been closed vs. closing it when it is sent to another management system. • Planning Division – Project Approvals. In August, two housing projects, The Ashbury and Concord Village, totaling 413 housing units, were reviewed and approved by the Planning Commission. The Ashbury also was approved for the release of State tax- exempt bonds making 183 units affordable to lower-income households. • Implemented Wordly translation services for Council Meetings. The IT Department, in coordination with Concord’s Audio/Visual team, setup real-time translation services for City Council Meetings. Wordly allows meeting attendees to use their smartphones to

Page 11 of 64 ends

Achievement List from Mid-Year of the Current Fiscal Year (Fiscal Year 2024-25) read a transcript or listen with headphones, in their language of choice, to Council meetings. Wordly is available in more than 50 languages. • Implemented NextRequest, a new Public Records and FOIA request system. To better manage Public Records and Freedom of Information Act (FOIA) requests, the IT Department, in coordination with the City Clerk’s Office, Police Department, and City Attorney’s Office, implemented the NextRequest PRA system. NextRequest provides improved tools for both Staff and the public to submit, manage and review requested public records.
• Video Production. Worked in partnership with several departments to produce promotional videos, including two Public Service Announcements (PSA). One PSA featured City Clerk Joelle Fockler educating residents on the steps they can take to run for elective office. The other featured PD motors officers in a three-video series talking about the dangers of running red-lights, the consequences of doing so, and how to drive more safely.
• Measure V Mailer. Produced the third annual four-page report on how the City is utilizing Measure V funds to improve roads and infrastructure, and support public safety and addressing homelessness. The report was printed and mailed to every address in the City and promoted through Concord’s e-newsletter and social media. The piece also highlights a map showing where projects have been completed, are in progress, and are planned for the future.
• General Election 2024. Successfully conducted a general election for two councilmember districts and consolidated that municipal election with the national election held on November 5, 2024. Organized and held a local candidates forum. Advised on campaign donations law, fair campaign conduct, permissible sign placement, and City rules. Monitored and maintained ballot drop off boxes and coordinated with Contra Costa County elections officials. Reported on City election results and prepared associated resolutions for Council to confirm the election results and select a mayor and vice mayor.
• Community Service and Response. Public Works staff addressed 2,856 public service requests through Concord Connect with enhanced feedback.

Organizational Health & Employee Success
• Replacement of Enterprise Resource Planning Software. Continued progress on the replacement of the City’s outdated Enterprise Resource Planning (ERP) systems for Finance and Human Resources systems. The City selected a vendor and contract negotiations are underway. Software implementation is expected to begin during the spring of 2025.
• Upgraded the City’s budgeting software system, Questica. The City’s Questica budgeting software was thoroughly upgraded to allow for new features and a better user interface. Questica is a comprehensive and collaborative solution for operating, capital, and salary budget preparation and management. It provides accurate, data-driven, budgeting for the City’s biennial budgeting process.
• Completed Network Infrastructure internet improvements. The IT Department upgraded the City’s internet from 1 gig to 10 gigs of bandwidth. This 10-fold increase will allow the City to better leverage both current cloud applications and future planned initiatives such as the WorkDay ERP cloud implementation.

Page 12 of 64 ends

Achievement List from Mid-Year of the Current Fiscal Year (Fiscal Year 2024-25) • Benefits and Wellness. Improved Human Resources Department (HRD)’s role as a strategic partner with City departments by HRD staff accurately administering and implementing benefits for employees, retirees, and their dependents, resulting in approximately 2,000 people receiving benefits coverage via the City. Some highlights include: the successful Annual Employee Benefits/Wellness Fair that had approximately 120 attendees, and achieving a 100% accuracy rate in executing 156 individual open enrollment transactions.
• Employee Relations. Improved HRD’s role as a strategic partner with City departments by consistently delivering knowledgeable and accurate advice and counsel to supervisors, managers, and department heads, resulting in solutions-oriented outcomes.

For example, HRD staff successfully conducted multiple investigations and assisted departments in issuing appropriate disciplinary action, and assisted departments in developing and administering performance improvement plans. • Labor Relations. Improved HRD’s role as a strategic partner with City departments by working with supervisors, managers, department heads, union shop stewards, and union representatives, resulting in solutions-oriented outcomes. For example, HRD staff successfully resolved multiple union-City disputes/disagreements at the lowest level possible and in the City’s best interests.
• Operations/Administration. Enhanced HRD’s support to City departments via its improved analysis, validation, and administration of the business and technological needs vital to ensuring smooth City operations (i.e., “back of the house” duties that are not typically seen by most City employees, etc.). For example, HRD staff successfully administered over 450 individual personnel actions, accomplished an 100% accuracy rate in administering 280 wage increases, achieved a 98% compliance rate in ensuring 120 annual Results Based Performance Management appraisals were completed within established timeframes, and efficiently reviewed/administered 156 variable work schedule and/or telecommuting requests.
• Recruitment/Selection. Improved HRD’s support to City departments by successfully expediting the time-to-hire and delivering tailored responses to critical recruitments. For example, HRD staff successfully completed 33 recruitments that resulted in the selection of 34 high-quality new full-time employees, successfully completed 18 promotional/transfer recruitments, and consistently maintained a Citywide vacancy rate between 6% and 9%.
• Training/Workforce Development. Significantly improved HRD’s training/workforce development support to City departments by successfully leading the Employee Learning and Organizational Development Program, and the Leadership Concord certificate program, resulting in City staff providing responsive, cost effective, and innovative services. For example, HRD staff organized 13 trainings (e.g., obtaining trainers, training rooms, breakfast and lunch for participants, preparing handouts, etc.). • Worker’s Compensation. Managed 180 open worker’s compensation claims, seeking closure in the City’s best interests (e.g., whenever possible, capping future costs to limit future liability, etc.). Settled 18 worker’s compensation claims, and closed 41 claims.

Retained an ergonomics consultant to conduct 31 ergonomic evaluations. • Public Works Staff Training and Certification – Completed certifications for staff in key areas, including Backflow Prevention, Arboriculture, Tree Risk Assessment, Playground Safety, Drone Piloting, and Maintenance Management.

Page 13 of 64 ends

Achievement List from Mid-Year of the Current Fiscal Year (Fiscal Year 2024-25) • Police Department Recruitment and Hiring. The Police Department continues to prioritize recruitment and hiring to address staffing shortages, with nine sworn officer vacancies and 13 officers on long-term leave or reassignment, resulting in a 15% reduction in sworn personnel. These shortages impact key units, including Patrol, Traffic, and Special Enforcement, with additional retirements expected in 2025 and 2026. To strengthen recruitment, the PD renewed its partnership with EPIC Recruiting, launched a Google ad campaign, and updated its hiring website. Seven recruits are currently in the police academy and will begin field training upon graduation. Efforts are also underway to fill professional staff vacancies, including Community Service Officer and Dispatcher roles. Additionally, the PD collaborated with Human Resources to streamline internal promotions, successfully promoting one Police Captain, six Lieutenants, and six Sergeants in December 2024.
• Officer Wellness and Mental Health Support. The PD received a state Officer Wellness Grant to enhance mental and physical wellness programs. Funds supported Peer Support expansion, improved sleep facilities for officers, and the purchase of situational awareness monitors for wellness resources, set for installation in spring 2025.

This two-year grant runs through December 2025.

Page 14 of 64 ends