OUR GOALS
Financial Stability
Strong Economy
Sound Infrastructure
Safe Community
Sense of Place
High-Performing Government
The City of Corona Strategic Plan for
2021-2026 was adopted by the City Council on
February 17, 2021 and sets a course of action by
establishing priority goals, outlining actions to
achieve those goals, and setting up a framework
to report our progress to the public. This Quarterly
Report includes highlights of key activities for
each goal that occurred during the third quarter
of Fiscal Year 2022 (January - March 2022) and
incorporates operational performance metrics to
help quantify the great work the City is doing.
Visit www.CoronaCA.gov/StrategicPlan
to view the full Strategic Plan Quarterly Report for
FY22 Q3.
OUR VISION
“Corona will be a safe, vibrant, family friendly
community”
OUR PURPOSE
“To create a community where
everyone can thrive”
OUR VALUES
+ We are Bold + We are Humble
+ We are Driven + We are Honest
+ We are Kind + We are a Team
CITY OF CORONA
Strategic Plan
Quarterly Report
FISCAL YEAR 2022, 3RD QUARTER
(JANUARY - MARCH 2022)
Check
out our
progress!
PERFORMANCE REPORT
Net investment in capital assets
Street signs replaced within 30 day target timeframes
Town-wide average street PCI rating
Miles of trails per 1,000 residents
Total acres of parks & green space owned/managed by the City
PERFORMANCE REPORT
GO Bond credit rating
Outstanding debt per capita*
% of GO debt capacity used*
Debt payments as a % of operating budget
Unfunded pension liability/POB balance*
Diversity of revenue sources
Major operating funds maintaining minimum fund balance
* Actual debt reflects an accounting change resulting from the issuance of the Pension Obligation Bond (POB) FY21 Q3 FY 22 Q3 TREND
$43 M $63.2 M ↑
96% 98.25% ↑
70 70 –
.17 .17 –
873.17 873.17 –
FY21 Q3 FY 22 Q3 TREND
AA- AA+ ↑
$564 $2,047 ↓
0.98% 8.04% ↓
2.49% 11.03% ↓
$272M/$0M $0/$276M ↑ ↓
#14 #14 –
100% 100% –
STRATEGIC GOAL
STRONG ECONOMY
STRATEGIC GOAL
FINANCIAL
STABILITY
STRATEGIC GOAL
SOUND
INFRASTRUCTURE
Bilingual budget (English & Spanish)
Develop long-range financial forecasting model
Proactively manage the City’s pension liability debt
Review and Update City Fees
Create strategic reserve funds
Implement new budgeting software
City Wide Fiber Optic Agreement
Develop a Trails Master Plan
Develop a Parks & Recreation Master Plan
Optimize traffic flows and light responsiveness
Establish consistent quality and maintenance
standards
Ensure the City has adequate and sustainable
funding to deliver high-quality services to residents.
PROGRESS HIGHLIGHTS
Expand the local economy by supporting local businesses, providing opportunities for new businesses, and ensuring there are ample opportunities for job seekers.
PROGRESS HIGHLIGHTS
Sustain high quality service delivery by investing
in public infrastructure, including parks, buildings,
equipment, roads, and technology.
PROGRESS HIGHLIGHTS
Establish a process to promote local business
Build partnerships and programs for workforce development Develop a Downtown Revitalization Plan
Develop an Economic Development Strategic Plan
Redevelop the Corona Mall Properties
PROGRESS HIGHLIGHTS KEY:
Work Underway On Track Project Complete
PERFORMANCE REPORT
Total annual number of participants in City recreation programs
PERFORMANCE REPORT
Avg. Police response time to Priority 1 calls
Avg. response time to all fire incidents
Property crimes/clearance rate
Violent crimes/clearance rate
Homicides
Traffic fatalities
Traffic accidents
Drug/Alcohol related traffic collisions
PERFORMANCE REPORT
Number of social media engagements
Number of social media impressions
Percent of major City services that are offered virtually FY21 Q3 FY 22 Q3 TREND
65,001 147,327 ↑
FY21 Q3 FY 22 Q3 TREND
5:56 5:35 ↑
5:29 5:11 ↑
1,022 / 7% 980 / 6% ↑ ↓
62 / 56% 80 / 49% ↓ ↓
1 0 ↑
2 5 ↓
265 282 ↓
18 24 ↓
FY21 Q3 FY 22 Q3 TREND
346,735 317,574 ↓
5,218,553 6,433,629 ↑
60% 80% ↑
STRATEGIC GOAL
SAFE
COMMUNITY
STRATEGIC GOAL
SENSE OF PLACE
STRATEGIC GOAL
HIGH-PERFORMING
GOVERNMENT
Address Chronic Staffing Issues in Dispatch
Enhance City’s Graffiti Removal Program
Implement the Community Wildfire Protection Plan
Enforce camping and trespassing ordinances
Implement the Homeless Strategic Plan
Protect our quality of life by ensuring
the community is safe and clean.
PROGRESS HIGHLIGHTS
Build community through celebrating our rich heritage, increasing access to recreational and cultural activities, and improving the relationship between the city and residents.
PROGRESS HIGHLIGHTS
Improve the efficiency and effectiveness of the City’s
services to bring government into the 21st century.
PROGRESS HIGHLIGHTS
Community Events & Gatherings
Full-Time Special Event Coordinator Hired
Reimagine the City’s Brand, Identity, and Story
Community Volunteer Events
City Website Improvements
Develop Annual Department Workplans
Community Satisfaction Survey
Management Cycle Calendar
Digital Engagement Roadmap
Resident Input in Major Planning Efforts
Standard Annual Performance Reporting PROGRESS HIGHLIGHTS KEY:
Work Underway On Track Project Complete
COMMUNITY SERVICES
Trees Planted 777
Recreation Activity Participants 33,500
Corona Cruiser Ridership 23,813
Library Program Participants 12,795
HOMELESSNESS
Calls for HOPE Team Assistance 1,275
Cubic Yards of Debris Removed 380
Emergency Shelter Clients Served 121
COMMUNITY ENGAGEMENT
Social Media Impressions 6,433,629
Emails Opened 235,507
Total Video Views 271,675
SEE CLICK FIX
Total Tickets 1,626
Avg. Days to Acknowledge 0.9
Avg. Days to Close 5.1
ECONOMIC DEVELOPMENT
New Businesses 319
Businesses Retained 1,187
People supported by Live Work Corona 60
PLANNING & DEVELOPMENT
Planning Applications Processed 304
Dev. Services Plan Check/Permits Issued 436
Building Inspections 3,540
Building Plan Checks/Permits Issued 1,408/1,061
Code Cases Closed 355
Together,
we’re creating a
community where
everyone can
thrive.
OPERATIONAL PERFORMANCE HIGHLIGHTS
Q3 BY THE NUMBERS
PUBLIC WORKS
Traffic Work Orders Completed 46
Active CIP Projects 80
Street Work Orders Received/Completed 1,032/1,027
Fleet Scheduled vs. Unscheduled Repairs 194/288
PUBLIC SAFETY
Fire Calls for Service 3,715
Fire Inspections 97
Goats Acres of Land Cleared 10
Police Calls for Service 22,473
Police Arrests 672
UTILITIES
Customer Service Calls 9,070
Work Orders Received/Closed 1,300/1,294
Time Power is On 99.96%
Water Treated 2.514 Bil. Gal.
INTERNAL SUPPORT
Invoices Processed 6,597
HR Jobs Posted 50
Purchasing Contracts Executed 60
Clerk’s Public Records Requests 257
Total Cyber Attacks Deflected 1,302,104