Exhibit 1 - National Community Survey - Report of Results — Corona City Council, October 19, 2022

Corona, CA
The National Community Survey
Report of Results
2022
Report by:

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www.polco.us
About The NCS™
The National Community Survey™ (The NCS™) report is about the “livability” of Corona. A livable community is a place that is not simply habitable, but that is desirable. It is not only where people do live, but where they want to live. The survey was developed by the experts from National Research Center at Polco.

Great communities are partnerships of the government, private sector, community-based organizations and residents, all geographically connected. The NCS captures residents’ opinions considering ten central facets of a community:
• Economy
• Mobility
• Community Design
• Utilities
• Safety
• Natural Environment
• Parks and Recreation
• Health and Wellness
• Education, Arts, and Culture
• Inclusivity and Engagement
The report provides the opinions of a representative sample of 714 residents of the City of Corona collected from May 16th, 2022 to August 17th, 2022. The margin of error around any reported percentage is 4% for all respondents and the response rate for the 2022 survey was 10%. Survey results were weighted so that the demographic profile of respondents was representative of the demographic profile of adults in Corona.

How the results are reported
For the most part, the percentages presented in the following tabs represent the “percent positive.” Most commonly, the percent positive is the combination of the top two most positive response options (i.e., excellent/good, very safe/somewhat safe, etc.). On many of the questions in the survey respondents may answer “don’t know.” The proportion of respondents giving this reply is shown in the full set of responses included in the tab “Complete data.” However, these responses have been removed from the analyses presented in most of the tabs. In other words, the tables and graphs display the responses from respondents who had an opinion about a specific item.

Comparisons to benchmarks
NRC’s database of comparative resident opinion is comprised of resident perspectives gathered in surveys from over 600 communities whose residents evaluated the same kinds of topics on The National Community Survey. The comparison evaluations are from the most recent survey completed in each community in the last five years. NRC adds the latest results quickly upon survey completion, keeping the benchmark data fresh and relevant. The communities in the database represent a wide geographic and population range. In each tab, Corona's results are noted as being “higher” than the benchmark, “lower” than the benchmark, or “similar” to the benchmark, meaning that the average rating given by Corona residents is statistically similar to or different (greater or lesser) than the benchmark. Being rated as “higher” or “lower” than the benchmark means that Corona's average rating for a particular item was more than 10 points different than the benchmark. If a rating was “much higher” or “much lower,” then Corona's average rating was more than 20 points different when compared to the benchmark.

The survey was administered during the COVID-19 pandemic, a time of challenge for many local governments. While we provide comparisons to national benchmarks, it is important to note that much of the benchmark data was collected prior to the pandemic. This may impact how your City's 2022 ratings compare to other communities’ ratings from the past five years. 1 Conducting the survey
The 7,000 randomly selected households received mailings beginning on May 16th, 2022 and the survey remained open for 14 weeks. The first mailing was a postcard inviting the household to participate in the survey. The next mailing contained a cover letter with instructions, the survey questionnaire, and a postage-paid return envelope. An additional survey packet (containing a cover letter, questionnaire, and return envelope) was sent to 2,000 households randomly selected from the original survey participants. All mailings included a web link to give residents the opportunity to respond to the survey online. All follow-up mailings asked those who had not completed the survey to do so and those who had already done so to refrain from completing the survey again.

The survey was available in English and Spanish. All mailings contained paragraphs in both languages instructing participants on how to complete the survey in their preferred language.

About 2% of the 7,000 mailed invitations or surveys were returned because the household address was vacant or the postal service was unable to deliver the survey as addressed. Of the remaining 7,000 households that received the invitations to participate, 714 completed the survey, providing an overall response rate of 10%. The response rate was calculated using AAPOR’s response rate #2* for mailed surveys of unnamed persons.

It is customary to describe the precision of estimates made from surveys by a “level of confidence” and accompanying “confidence interval” (or margin of error). A traditional level of confidence, and the one used here, is 95%. The 95% confidence interval can be any size and quantifies the sampling error or imprecision of the survey results because some residents’ opinions are relied on to estimate all residents’ opinions. The margin of error for the City of Corona survey is no greater than plus or minus 4 percentage points around any given percent reported for all respondents (714 completed surveys).

In addition to the randomly selected “probability sample” of households, a link to an online open participation survey was publicized by the City of Corona. The open participation survey was identical to the probability sample survey with two small updates: it included a map at the beginning asking where the respondent lives and a question about where they heard about the survey. The open participation survey was open to all city residents and became available on June 20th, 2022. The survey remained open for 8 weeks. The data presented in the following tabs exclude the open participation survey data, but a tab at the end provides the complete frequency of responses to questions by the open participation respondents.

Analyzing the data
Responses from mailed surveys were entered into an electronic dataset using a “key and verify” method, where all responses are entered twice and compared to each other. Any discrepancies were resolved in comparison to the original survey form. Range Methods
Selecting survey recipients
All households within the City of Corona were eligible to participate in the survey. A list of all households within the zip codes serving Corona was purchased from Go-Dog Direct based on updated listings from the United States Postal Service. Since some of the zip codes that serve the City of Corona households may also serve addresses that lie outside of the community, the exact geographic location of each housing unit was compared to community boundaries using the most current municipal boundary file. Addresses located outside of the City of Corona boundaries were removed from the list of potential households to survey.

Each address identified as being within city boundaries was further identified as being within one of the five districts. From that list, addresses were randomly selected as survey recipients, with multi-family housing units (defined as those with a unit number) sampled at a rate of 53 compared to single family housing units.

An individual within each household was selected using the birthday method. The birthday method selects a person within the household by asking the “person whose birthday has most recently passed” to complete the questionnaire. The underlying assumption in this method is that day of birth has no relationship to the way people respond to surveys. This instruction was contained in the introduction of the survey.
2 The survey datasets were analyzed using all or some of a combination of the Statistical Package for the Social Sciences (SPSS), R, Python, and Tableau. For the most part, the percentages presented in the reports represent the “percent positive.” The percent Unweighted Weighted Target*
Age 18-34
35-54
55+
Area Area 1
Area 2
Area 3
Area 4
Area 5
Hispanic origin No, not Spanish, Hispanic, or Latino
Spanish, Hispanic, or Latino
Housing tenure Own
Rent
Housing type Attached
Detached
Race & Hispanic
origin
Not white alone
White alone, not Hispanic or Latino
Sex Man
Woman
Sex/age Man 18-34
Man 35-54
Man 55+
Woman 18-34
Woman 35-54
Woman 55+
29%
37%
33%
31%
40%
28%
61%
33%
6%
22%
21%
17%
21%
19%
23%
20%
17%
21%
19%
24%
24%
19%
15%
17%
44%
56%
44%
56%
24%
76%
36%
64%
36%
64%
18%
82%
67%
33%
67%
33%
78%
22%
34%
66%
36%
64%
52%
48%
50%
50%
54%
46%
56%
44%
15%
19%
16%
14%
18%
18%
16%
21%
16%
15%
20%
11%
34%
19%
3%
28%
14%
2%
Analyzing the data
Responses from mailed surveys were entered into an electronic dataset using a “key and verify” method, where all responses are entered twice and compared to each other. Any discrepancies were resolved in comparison to the original survey form. Range checks as well as other forms of quality control were also performed. Responses from surveys completed on Polco were downloaded and merged with the mailed survey responses.

The demographics of the survey respondents were compared to those found in the 2010 Census and 2020 American Community Survey estimates for adults in the City of Corona. The primary objective of weighting survey data is to make the survey respondents reflective of the larger population of the community. The characteristics used for weighting were age, sex, race, Hispanic origin, housing type, housing tenure, and area. No adjustments were made for design effects. Weights were calculated using an iterative, multiplicative raking model known as the ANES Weighting Algorithm.* The results of the weighting scheme for the probability sample are presented in the following table.

NRC aligns demographic labels with those used by the U.S. Census for reporting purposes, when possible. Some categories (e.g., age, race/Hispanic origin, housing type, and length of residency) are combined into smaller subgroups. .
3 The survey datasets were analyzed using all or some of a combination of the Statistical Package for the Social Sciences (SPSS), R, Python, and Tableau. For the most part, the percentages presented in the reports represent the “percent positive.” The percent positive is the combination of the top two most positive response options (i.e., excellent/good, very safe/somewhat safe, essential/very important, etc.), or, in the case of resident behaviors/participation, the percent positive represents the proportion of respondents indicating “yes” or participating in an activity at least once a month.

On many of the questions in the survey respondents may answer “don’t know.” The proportion of respondents giving this reply is shown in the full set of responses included in the tab “Complete data”. However, these responses have been removed from the analyses presented in the reports. In other words, the tables and graphs display the responses from respondents who had an opinion about a specific item.

Contact
The City of Corona funded this research. Please contact Donna Finch of the City of Corona at [email protected] if you have any questions about the survey.

Survey Validity
See the Polco Knowledge Base article on survey validity at https://info.polco.us/knowledge/statistical-vali * See AAPOR's Standard Definitions for more information at https://www.aapor.org/Publications-Media/AAPOR-Journals/Standard-Definitions.aspx * Pasek, J. (2010). ANES Weighting Algorithm. Retrieved from https://web.stanford.edu/group/iriss/cgi-bin/anesrake/resources/RakingDescription.pdf * Targets come from the 2010 Census and 2020 American Community Survey 4 Highlights
Residents appreciate the City’s natural environment and recreational opportunities but identify some room for growth.

About 6 in 10 survey participants positively rated the quality of Corona’s natural environment and parks and recreation opportunities. Over half gave high marks to the city’s fitness opportunities, recreation programs or classes, recreation centers or facilities, and the availability of paths and walking trails, all of which were on par with national benchmark comparisons. Services like yard waste pick-up (74% excellent or good), recycling (61%) and the preservation of natural areas (55%) also received positive scores similar to those observed in other communities across the nation. However, some items in these facets fell below national averages. City parks (65%), recreational opportunities (52%), and cleanliness of Corona (50%) scored lower than national benchmarks. Community members also identified room for growth in Corona’s open space and air quality, with only about 4 in 10 rating each favorably.

Safety is an important area of focus for the community.

Safety is a top priority for Corona’s residents, with 97% rating it an essential or very important focus area for the city in the next two years. More than 8 out of 10 residents reported feeling safe in their neighborhood during the day, and three-quarters felt safe from fire, flood, and natural disasters. These scores are on par with national benchmark communities. However, only about half of survey participants gave favorable reviews for the overall feeling of safety in Corona, lower than the national average. A similar proportion of respondents reported feeling safe in Corona’s downtown/commercial area during the day, much lower than ratings given in comparison communities. Additionally, residents’ feelings of safety from violent crime (58% very or somewhat safe) and property crime (48%) were also lower than in other communities across the nation. In addition to the standard survey questions, the City asked a few custom questions pertaining to safety. Nearly 6 in 10 residents positively rated public safety efforts in Corona, and about 80% felt they are very or somewhat prepared in the event of an emergency.

Economy is a priority for Corona.

When asked about which aspects of the community the City should focus on in the next two years, 9 in 10 respondents identified the overall economic health as an area of priority. About half of the respondents gave positive ratings to the quality of Corona’s overall economic health and to Corona as a place to work; these scores were similar to the national benchmark communities.

Almost 6 in 10 residents were pleased with the quality and variety of business and service establishments. Evaluations for shopping opportunities (45% excellent or good), employment opportunities (37%), and the cost of living (30%) were all on par with the counterparts across the nation. However, a few items received less favorable reviews, indicating opportunities for additional focus. When asked to rate Corona as a place to visit, one-third of survey participants gave positive marks, lower than the national average. Additionally, only one-quarter of respondents positively rated the vibrancy of the city’s downtown/commercial area, a score much lower than the comparison communities.

Residents appreciate Corona’s utility infrastructure.

Two-thirds of respondents rated the city’s utility infrastructure positively. Additionally, 90% of survey participants indicated that the quality of Corona’s utilities was an essential or very important area of focus for the next two years. All survey items within this facet of livability received scores on par with national and peer comparison groups. Highest-rated items included garbage collection (75%), sewer services (71%), storm water management (68%), and power utility (67%). About 6 in 10 respondents also gave excellent or good marks to utility billing services. In a question unique to Corona, residents were asked about their likelihood of using an improved online utility customer portal for service requests, usage data, and payment history; nearly 90% of the respondents said they would be very or somewhat likely to use this service if provided by the City. 5 * Comparison to the national benchmark is shown. If no comparison is available, this is left blank.

Overall economic health
Overall quality of the transportation system
Overall design or layout of residential and commercial areas Overall quality of the utility infrastructure
Overall feeling of safety
Overall quality of natural environment
Overall quality of parks and recreation opportunities
Overall health and wellness opportunities
Overall opportunities for education, culture, and the arts Residents' connection and engagement with their community Similar
Similar
Similar
Similar
Lower
Lower
Similar
Similar
Similar
Similar
57%
41%
57%
66%
54%
60%
67%
55%
49%
38%
Please rate each of the following characteristics as they relate to Corona as a whole. (% excellent or good)
Overall economic health
Overall quality of the transportation system
Overall design or layout of residential and commercial areas Overall quality of the utility infrastructure
Overall feeling of safety
Overall quality of natural environment
Overall quality of parks and recreation opportunities
Overall health and wellness opportunities
Overall opportunities for education, culture, and the arts Residents' connection and engagement with their community Similar
Similar
Similar
Similar
Similar
Similar
Similar
Similar
Similar
Similar
93%
70%
84%
90%
97%
80%
81%
77%
76%
68%
Please rate how important, if at all, you think it is for the Corona community to focus on each of the following in the coming two years.
(% essential or very important)
Facets of livability
Resident perceptions of quality and importance for each of the facets of community livability provide an overview of community strengths and challenges that are useful for planning, budgeting and performance evaluation. The charts below show the proportion of residents who rated the community facets positively for quality and the priority (importance) placed on each. Also displayed is whether local ratings were lower, similar, or higher than communities across the country (the national benchmark).
vs.
benchmark*
* Comparison to the national benchmark is shown. If no comparison is available, this is left blank. 6 Residents' connection and engagement with their community 60% 70% 80% 90% 100%
Importance
40%
50%
60%
70%
Quality
Community design Economy
Education, arts, and culture
Health and wellness
Inclusivity and engagement Mobility
Natural environment
Parks and recreation
Safety
Utilities
Median
Median
Balancing performance and importance
Every jurisdiction must balance limited resources while meeting resident needs and striving to optimize community livability. To this end, it is helpful to know what aspects of the community are most important to residents and which they perceive as being of higher or lower quality. It is especially helpful to know when a facet of livability is considered of high importance but rated as lower quality, as this should be a top priority to address.

To help guide City staff and officials with decisions on future resource allocation, resident ratings of the importance of services were compared to their ratings of the quality of these services. To identify the services perceived by residents to have relatively lower quality at the same time as relatively higher importance, all services were ranked from highest perceived quality to lowest perceived quality and from highest perceived importance to lowest perceived importance. Some services were in the top half of both lists (higher quality and higher importance); some were in the top half of one list but the bottom half of the other (higher quality and lower importance or lower quality and higher importance); and some services were in the bottom half of both lists.

Services receiving quality ratings of excellent or good by 56% or more of respondents were considered of “higher quality” and those with ratings lower than 56% were considered to be of “lower quality.” Services were classified as “more important” if they were rated as essential or very important by 80% or more of respondents. Services were rated as “less important” if they received a rating of less than 80%. This classification uses the median ratings for quality and importance to divide the services in half.

The quadrants in the figure below show which community facets were given higher or lower importance ratings (right-left) and which had higher or lower quality ratings (up-down). Facets of livability falling closer to a diagonal line from the lower left to the upper right are those where performance ratings are more commensurate with resident priorities. Facets scoring closest to the lower right hand corner of the matrix ( higher in importance and lower in quality) are those that may warrant further investigation to see if changes to their delivery are necessary to improve their performance. This is the key part of this chart on which to focus. Facets falling in the top left hand corner of the chart (lower in importance but higher in quality) are areas where performance may outscore resident priorities, and may be a consideration for lower resource allocation. 7 * Comparison to the national benchmark is shown. If no comparison is available, this is left blank.

Excellent
15%
Good
57%
Fair
24%
Poor
3%
The overall quality of life in Corona
Quality of life
Measuring community livability starts with assessing the quality of life of those who live there, and ensuring that the community is attractive, accessible, and welcoming to all.

Corona as a place to live
The overall quality of life
Similar
Similar
83%
72%
Please rate each of the following aspects of quality of life in Corona. (% excellent or good)
Remain in Corona for the next five years
Recommend living in Corona to someone who asks
Similar
Similar
81%
81%
Please indicate how likely or unlikely you are to do each of the following. (% very or somewhat likely)
Overall image or reputation 57% Lower
Please rate each of the following in the Corona community. (% excellent or good)
vs.
benchmark*
8 * Comparison to the national benchmark is shown. If no comparison is available, this is left blank.

Excellent
6%
Good
32%
Fair
39%
Poor
22%
Overall confidence in Corona
government
Governance
Strong local governments produce results that meet the needs of residents while making the best use of available resources, and are responsive to the present and future needs of the community as a whole.

Treating residents with respect
The overall direction that Corona is taking
Treating all residents fairly
Being honest
Generally acting in the best interest of the community
Being open and transparent to the public
The value of services for the taxes paid to Corona
Informing residents about issues facing the community
The job Corona government does at welcoming resident involvement Overall confidence in Corona government
Similar
Similar
Similar
Similar
Similar
Similar
Similar
Similar
Similar
Similar
55%
51%
51%
46%
44%
43%
43%
41%
40%
40%
Please rate the following categories of Corona government performance. (% excellent or good)
The City of Corona
The Federal Government
Similar
Similar
62%
31%
Overall, how would you rate the quality of the services provided by each of the following? (% excellent or good)
Overall customer service by Corona employees
Public information services
Similar
Similar
67%
56%
Please rate the quality of each of the following services in Corona. (% excellent or good) vs.
benchmark*
9 Very positive
Somewhat positive
Neutral
Somewhat negative
Very negative
14%
37%
32%
13%
4%
What impact, if any, do you think the
economy will have on your family income
in the next 6 months? Do you think the
impact will be:

Excellent
11%
Good
44%
Fair
36%
Poor
8%
Overall economic health of
Corona
Economy
Local governments work together with private
and nonprofit businesses, and with the
community at large, to foster sustainable
growth, create jobs, and promote a thriving
local economy.

Overall quality of business and service establishments
Variety of business and service establishments
Shopping opportunities
Employment opportunities
Cost of living
Vibrancy of downtown/commercial area
Similar
Similar
Similar
Similar
Similar
Much lower
58%
56%
45%
36%
30%
24%
Please rate each of the following in the Corona community. (% excellent or good)
Corona as a place to work
Corona as a place to visit
Similar
Lower
50%
35%
Please rate each of the following aspects of quality of life in Corona. (% excellent or good)
Economic development 48% Similar
Please rate the quality of each of the following services in Corona. (% excellent or good)
What impact, if any, do you think the economy will have on your family income in the next 6 months? Do you think the impact will be:
(%htiti)
Overall economic health 57% Similar
Please rate each of the following characteristics as they relate to Corona as a whole. (% excellent or good)
vs.
benchmark*
10 * Comparison to the national benchmark is shown. If no comparison is available, this is left blank.

What impact, if any, do you think the economy will have on your family income in the next 6 months? Do you think the impact will be:
18% Similar
What impact, if any, do you think the economy will have on your family income in the next 6 months? Do you think the impact will be:
(% very or somewhat positive)
11 Excellent
9%
Good
30%
Fair
40%
Poor
22%
Overall quality of the transportation
system in Corona
Mobility
The ease with which residents can move about their communities, whether for commuting, leisure, or recreation, plays a major role in the quality of life for all who live, work, and play in the community.

Ease of walking
Ease of travel by car
Ease of public parking
Ease of travel by bicycle
Ease of travel by public transportation
Traffic flow on major streets
Similar
Lower
Similar
Similar
Similar
Similar
59%
53%
52%
51%
38%
37%
Please also rate each of the following in the Corona community. (% excellent or good)
Carpooled with other adults or children instead of driving alone Walked or biked instead of driving
Used public transportation instead of driving
Higher
Similar
Similar
55%
55%
21%
Please indicate whether or not you have done each of the following in the last 12 months. (% yes)
Street lighting
Street cleaning
Sidewalk maintenance
Bus or transit services
Similar
Similar
Similar
62%
58%
53%
Please rate the quality of each of the following services in Corona. (% excellent or good)
Overall quality of the transportation system 41% Similar Please rate each of the following characteristics as they relate to Corona as a whole. (% excellent or good)
vs.
benchmark*
12 * Comparison to the national benchmark is shown. If no comparison is available, this is left blank.

Street cleaning
Sidewalk maintenance
Bus or transit services
Traffic signal timing
Street repair
Traffic enforcement
Similar
Similar
Similar
Similar
Lower
53%
52%
51%
47%
45%
13 * Comparison to the national benchmark is shown. If no comparison is available, this is left blank.

Excellent
12%
Good
43%
Fair
32%
Poor
13%
Overall design or layout of Corona's
residential and commercial areas
Community design
A well-designed community enhances the quality of life for its residents by encouraging smart land use and zoning, ensuring that affordable housing is accessible to all, and providing access to parks and other green spaces.

Well-designed neighborhoods
Preservation of the historical or cultural character of the community Overall appearance
Overall quality of new development
Variety of housing options
Well-planned residential growth
Public places where people want to spend time
Well-planned commercial growth
Availability of affordable quality housing
Similar
Similar
Lower
Similar
Similar
Similar
Lower
Similar
Similar
55%
53%
52%
50%
45%
43%
39%
38%
26%
Please also rate each of the following in the Corona community. (% excellent or good)
Your neighborhood as a place to live 82% Similar
Please rate each of the following aspects of quality of life in Corona. (% excellent or good)
Land use, planning and zoning
Code enforcement
Similar
Similar
42%
36%
Please rate the quality of each of the following services in Corona. (% excellent or good)
Overall design or layout of residential and commercial areas 57% Similar Please rate each of the following characteristics as they relate to Corona as a whole. (% excellent or good)
vs.
benchmark*
14 * Comparison to the national benchmark is shown. If no comparison is available, this is left blank.

Excellent
13%
Good
52%
Fair
24%
Poor
10%
Overall quality of the utility
infrastructure in Corona
Utilities
Services such as water, gas, electricity, and internet access play a vital role in ensuring the physical and economic health and well-being of the communities they serve.

Garbage collection
Sewer services
Storm water management
Power (electric and/or gas) utility
Drinking water
Utility billing
Affordable high-speed internet access
Similar
Similar
Similar
Similar
Similar
Similar
Similar
75%
71%
68%
66%
61%
59%
43%
Please rate the quality of each of the following services in Corona. (% excellent or good)
Overall quality of the utility infrastructure 66% Similar Please rate each of the following characteristics as they relate to Corona as a whole. (% excellent or good)
vs.
benchmark*
15 * Comparison to the national benchmark is shown. If no comparison is available, this is left blank.

Excellent
11%
Good
42% Fair
32%
Poor
15%
Overall feeling of safety in Corona
Safety
Public safety is often the most important task facing local governments. All residents should feel safe and secure in their neighborhoods and in the greater community, and providing robust safety-related services is essential to residents' quality of life.

Fire services
Ambulance or emergency medical services
Fire prevention and education
Police/Sheriff services
Animal control
Emergency preparedness
Crime prevention
Similar
Similar
Similar
Similar
Similar
Similar
Lower
83%
78%
71%
64%
63%
51%
50%
Please rate the quality of each of the following services in Corona. (% excellent or good)
Overall feeling of safety 54% Lower
Please rate each of the following characteristics as they relate to Corona as a whole. (% excellent or good)
In your neighborhood during the day
From fire, flood, or other natural disaster
From violent crime
In Corona's downtown/commercial area during the day
From property crime
Similar
Similar
Lower
Much lower
Lower
86%
74%
58%
53%
48%
Please rate how safe or unsafe you feel:
(% very or somewhat safe)
vs.
benchmark*
16 * Comparison to the national benchmark is shown. If no comparison is available, this is left blank.

Excellent
15%
Good
44%
Fair
33%
Poor
8%
Overall quality of natural
environment in Corona
Natural environment
The natural environment plays a vital role in the health and well-being of residents. The natural spaces in which residents live and experience their communities has a direct and profound effect on quality of life.

Yard waste pick-up
Recycling
Preservation of natural areas
Corona open space
Similar
Similar
Similar
Lower
73%
60%
55%
48%
Please rate the quality of each of the following services in Corona. (% excellent or good)
Cleanliness
Air quality
Water resources
Lower
Much lower
Much lower
50%
41%
24%
Please also rate each of the following in the Corona community. (% excellent or good)
Overall quality of natural environment 60% Lower
Please rate each of the following characteristics as they relate to Corona as a whole. (% excellent or good)
vs.
benchmark*
17 * Comparison to the national benchmark is shown. If no comparison is available, this is left blank.

Excellent
21%
Good
44%
Fair
27%
Poor
8%
Overall quality of the parks and
recreation opportunities Parks and recreation
"There are no communities that pride themselves on their quality of life, promote themselves as a desirable location for businesses to relocate, or maintain that they are environmental stewards of their natural resources, without such communities having a robust, active system of parks and recreation programs for public use and enjoyment."
- National Recreation and Park Association
City parks
Recreation programs or classes
Recreation centers or facilities
Lower
Similar
Similar
65%
61%
59%
Please rate the quality of each of the following services in Corona. (% excellent or good)
Fitness opportunities
Availability of paths and walking trails
Recreational opportunities
Similar
Similar
Lower
62%
58%
53%
Please also rate each of the following in the Corona community. (% excellent or good)
Overall quality of parks and recreation opportunities 67% Similar Please rate each of the following characteristics as they relate to Corona as a whole. (% excellent or good) vs.
benchmark*
18 * Comparison to the national benchmark is shown. If no comparison is available, this is left blank.

Excellent
12%
Good
43%
Fair
37%
Poor
9%
Overall health and wellness
opportunities in Corona
Health and wellness
The characteristics of and amenities available in the communities in which people live has a direct impact on the health and wellness of residents, and thus, on their quality of life overall.

Health services 60% Similar
Please rate the quality of each of the following services in Corona. (% excellent or good)
Please rate your overall health. 63% Similar
Please rate your overall health.
(% excellent or very good)
Availability of affordable quality food
Availability of preventive health services
Availability of affordable quality health care
Availability of affordable quality mental health care
Similar
Similar
Similar
Similar
53%
49%
46%
37%
Please also rate each of the following in the Corona community. (% excellent or good)
Overall health and wellness opportunities 55% Similar
Please rate each of the following characteristics as they relate to Corona as a whole. (% excellent or good) vs.
benchmark*
19 * Comparison to the national benchmark is shown. If no comparison is available, this is left blank.

Excellent
12%
Good
36%
Fair
36%
Poor
16%
Overall opportunities for education,
culture and the arts
Education, arts, and culture
Participation in the arts, in educational opportunities, and in cultural activities is linked to increased civic engagement, greater social tolerance, and enhanced enjoyment of the local community.

Public library services 80% Similar
Please rate the quality of each of the following services in Corona. (% excellent or good)
K-12 education
Adult educational opportunities
Availability of affordable quality childcare/preschool
Opportunities to attend special events and festivals
Community support for the arts
Opportunities to attend cultural/arts/music activities
Similar
Similar
Similar
Lower
Lower
Lower
68%
48%
47%
46%
38%
32%
Please also rate each of the following in the Corona community. (% excellent or good)
Overall opportunities for education, culture, and the arts 49% Similar Please rate each of the following characteristics as they relate to Corona as a whole. (% excellent or good) vs.
benchmark*
20 Excellent
7%
Good
32%
Fair
44%
Poor
17%
Residents' connection and engagement
with their community
Inclusivity and engagement
Inclusivity refers to a cultural and environmental feeling of belonging; residents who feel invited to participate within their communities feel more included, involved, and engaged than those who do not.

Corona as a place to raise children
Sense of community
Corona as a place to retire
Similar
Similar
Lower
76%
56%
49%
Please rate each of the following aspects of quality of life in Corona. (% excellent or good)
Residents' connection and engagement with their community 38% Similar Please rate each of the following characteristics as they relate to Corona as a whole. (% excellent or good)
Making all residents feel welcome
Valuing/respecting residents from diverse backgrounds
Attracting people from diverse backgrounds
Taking care of vulnerable residents
Similar
Similar
Similar
Similar
68%
67%
67%
46%
Please rate the job you feel the Corona community does at each of the following. (% excellent or good)
Openness and acceptance of the community toward people of diverse backgrounds
Neighborliness of residents
Opportunities to volunteer
Opportunities to participate in community matters
/
Similar
Similar
Lower
57%
52%
51%
Please also rate each of the following in the Corona community. (% excellent or good)
vs.
benchmark*
21 * Comparison to the national benchmark is shown. If no comparison is available, this is left blank. g
Opportunities to volunteer
Opportunities to participate in community matters
Sense of civic/community pride
Opportunities to participate in social events and activities Similar
Similar
Lower
47%
46%
41%
22 Voted in your most recent local election
Contacted the City of Corona for help or information
Watched a local public meeting
Volunteered your time to some group/activity
Attended a local public meeting
Campaigned or advocated for a local issue, cause, or candidate Contacted Corona elected officials to express your opinion Similar
Similar
Similar
Lower
Similar
Similar
Similar
67%
45%
22%
22%
15%
13%
11%
Please indicate whether or not you have done each of the following in the last 12 months. (% yes)
* Comparison to the national benchmark is shown. If no comparison is available, this is left blank.

Access the internet from your cell phone
Use or check email
Access the internet from your home
Visit social media sites
Shop online
Share your opinions online
Similar
Similar
Similar
Similar
Similar
Similar
96%
96%
95%
82%
64%
34%
In general, how many times do you:
(% a few times a week or more)
Residents' participation levels
vs.
benchmark*
23 Please rate each of the following
in the Corona community.

Public safety efforts (e.g., protection of
the general public)
Excellent
Good
Fair
Poor
City's efforts to reduce homelessness Excellent
Good
Fair
Poor
Places to recreate, socialize, meet, and
connect with friends, neighbors and
family
Excellent
Good
Fair
Poor
Variety and frequency of community
events
Excellent
Good
Fair
Poor
Bike lanes Excellent
Good
Fair
Poor
Given the chance to start over, how likely
or unlikely would you be to choose to live
in Corona again?
Very likely
Somewhat likely
Somewhat unlikely
Very unlikely
How prepared, if at all, do you feel you are
in an event of an emergency?
Very prepared
Somewhat prepared
Not at all prepared
Please rate how likely or unlikely
you or your household would be
to use each of the following
online/digital services if they
were provided by the City of
Corona.

Recreation services online facility
reservations
Very likely
Somewhat likely
Somewhat unlikely
Very unlikely
Online animal license renewals Very likely
Somewhat likely
Somewhat unlikely
Very unlikely
Improved online utility customer portal
(e.g., service requests, payment history,
usage)
Very likely
Somewhat likely
10%
30%
46%
13%
52%
23%
19%
6%
21%
41%
31%
6%
21%
40%
32%
7%
14%
35%
39%
11%
7%
13%
39%
41%
17%
64%
19%
16%
13%
38%
33%
13%
6%
21%
59%
28%
58%
Custom questions
Below are the complete set of responses to each custom question on the survey. By default, “don’t know” responses are excluded, but may be added to the table using the response filter below. % positive
24 Somewhat unlikely
Very unlikely
Improved online utility customer portal
(e.g., service requests, payment history,
usage)
Very likely
Somewhat likely
Somewhat unlikely
Very unlikely
Lost and found pet portal Very likely
Somewhat likely
Somewhat unlikely
Very unlikely
Chatbot with detailed information about
City services
Very likely
Somewhat likely
Somewhat unlikely
Very unlikely
Online applications for printing of bus
fares/passes
Very likely
Somewhat likely
Somewhat unlikely
Very unlikely
Additional online payment capabilities
(e.g., parking, citations, library fines, etc.)
Very likely
Somewhat likely
Somewhat unlikely
Very unlikely
Additional online permit applications (e.g.,
alarm permits, block party permits, etc.)
Very likely
Somewhat likely
Somewhat unlikely
Very unlikely
Special event insurance quotes/payments Very likely
Somewhat likely
Somewhat unlikely
Very unlikely
7%
7%
28%
58%
14%
9%
27%
50%
15%
22%
38%
25%
36%
19%
20%
26%
14%
12%
31%
43%
17%
11%
29%
43%
26%
15%
29%
31%
25 % positive
RankNumber ofcommunitiesPercentile
Please rate each of the
following aspects of
quality of life in Corona.

Corona as a place to live Similar
Your neighborhood as a place to live Similar
Corona as a place to raise children Similar
Corona as a place to work Similar
Corona as a place to visit Lower
Corona as a place to retire Lower
The overall quality of life Similar
Sense of community Similar
Please rate each of the
following characteristics
as they relate to Corona as
a whole.

Overall economic health Similar
Overall quality of the transportation system Similar
Overall design or layout of residential and commercial areas Similar Overall quality of the utility infrastructure Similar
Overall feeling of safety Lower
Overall quality of natural environment Lower
Overall quality of parks and recreation opportunities Similar Overall health and wellness opportunities Similar
Overall opportunities for education, culture, and the arts Similar Residents' connection and engagement with their community Similar Recommend living in Corona to someone who asks Similar
83% 258 350 26
82% 210 302 30
76% 227 354 36
50% 246 345 28
35% 278 303 8
49% 294 350 16
72% 285 376 24
56% 219 302 27
57% 191 290 34
41% 130 179 27
57% 187 283 34
66% 105 175 40
54% 305 340 10
60% 260 292 11
67% 146 180 19
55% 240 285 16
49% 228 287 20
38% 153 176 13
National benchmark tables
This table contains the comparisons of Corona's results to those from other communities. The first column shows the comparison of Corona's rating to the benchmark. Corona's results are noted as being “higher”, “lower” or “similar” to the benchmark, meaning that the average rating given by Corona residents is statistically similar to or different than the benchmark. The second column is Corona's “percent positive.” Most commonly, the percent positive is the combination of the top two most positive response options (i.e., excellent/good). The third column is the rank assigned to Corona's rating among communities where a similar question was asked. The fourth column is the number of communities that asked a similar question. The fifth column shows the percentile for Corona's result -- that is what percent of surveyed communities had a lower rating than Corona. 26 Please rate each of the
following characteristics
as they relate to Corona as
a whole. Residents' connection and engagement with their community Similar Please indicate how likely
or unlikely you are to do
each of the following.

Recommend living in Corona to someone who asks Similar
Remain in Corona for the next five years Similar
Please rate how safe or
unsafe you feel:

In your neighborhood during the day Similar
In Corona's downtown/commercial area during the day Much lower From property crime Lower
From violent crime Lower
From fire, flood, or other natural disaster Similar
Please rate the job you feel
the Corona community
does at each of the
following.

Making all residents feel welcome Similar
Attracting people from diverse backgrounds Similar
Valuing/respecting residents from diverse backgrounds Similar Taking care of vulnerable residents Similar
Please rate each of the
following in the Corona
community.

Overall quality of business and service establishments Similar Variety of business and service establishments Similar
Vibrancy of downtown/commercial area Much lower
Employment opportunities Similar
Shopping opportunities Similar
Cost of living Similar
Overall image or reputation Lower
Please also rate each of the
following in the Corona
community.

Traffic flow on major streets Similar
Ease of public parking Similar
Ease of travel by car Lower
Ease of travel by public transportation Similar
Ease of travel by bicycle Similar
Ease of walking Similar
Well-planned residential growth Similar
Well-planned commercial growth Similar
Well-designed neighborhoods Similar
81% 219 294 25
81% 201 291 31
86% 287 321 10
53% 299 305 2
48% 168 184 9
58% 167 184 8
74% 148 174 15
68% 112 182 39
67% 48 179 73
67% 54 180 70
46% 135 176 23
58% 222 290 23
56% 111 176 37
24% 255 272 6
36% 224 306 27
45% 193 297 35
30% 198 284 30
57% 270 345 22
37% 242 318 24
52% 166 266 37
53% 253 305 17
38% 107 266 60
51% 151 307 51
59% 178 308 42
43% 120 178 33
38% 105 178 41
27 Please also rate each of the
following in the Corona
community.

Well-planned commercial growth Similar
Well-designed neighborhoods Similar
Preservation of the historical or cultural character of the community Similar Public places where people want to spend time Lower
Variety of housing options Similar
Availability of affordable quality housing Similar
Overall quality of new development Similar
Overall appearance Lower
Cleanliness Lower
Water resources Much lower
Air quality Much lower
Availability of paths and walking trails Similar
Fitness opportunities Similar
Recreational opportunities Lower
Availability of affordable quality food Similar
Availability of affordable quality health care Similar
Availability of preventive health services Similar
Availability of affordable quality mental health care Similar Opportunities to attend cultural/arts/music activities Lower Community support for the arts Lower
Availability of affordable quality childcare/preschool Similar K-12 education Similar
Adult educational opportunities Similar
Sense of civic/community pride Similar
Neighborliness of residents Similar
Opportunities to participate in social events and activities Lower Opportunities to attend special events and festivals Lower Opportunities to volunteer Lower
55% 91 175 48
53% 128 175 27
39% 254 278 8
45% 169 290 42
26% 201 312 35
50% 189 302 37
52% 265 324 18
50% 277 312 11
24% 153 160 5
41% 267 277 3
58% 232 309 25
62% 210 278 24
53% 257 299 14
53% 218 272 20
46% 213 281 24
49% 202 267 24
37% 155 268 42
32% 268 295 9
38% 147 175 16
47% 141 279 49
68% 173 282 39
48% 189 275 31
46% 147 175 16
52% 230 279 17
41% 262 286 8
46% 263 285 8
28 Please also rate each of the
following in the Corona
community.

Opportunities to attend special events and festivals Lower Opportunities to volunteer Lower
Opportunities to participate in community matters Similar Openness and acceptance of the community toward people of diverse backgrounds
Similar
Please indicate whether or
not you have done each of
the following in the last 12
months.

Contacted the City of Corona for help or information Similar Contacted Corona elected officials to express your opinion Similar Attended a local public meeting Similar
Watched a local public meeting Similar
Volunteered your time to some group/activity Lower
Campaigned or advocated for a local issue, cause, or candidate Similar Voted in your most recent local election Similar
Used public transportation instead of driving Similar
Carpooled with other adults or children instead of driving alone Higher Walked or biked instead of driving Similar
Please rate the quality of
each of the following
services in Corona.

Public information services Similar
Economic development Similar
Traffic enforcement Lower
Traffic signal timing Similar
Street repair Similar
Street cleaning Similar
Street lighting Similar
Sidewalk maintenance Similar
Bus or transit services Similar
Land use, planning and zoning Similar
Code enforcement Similar
Affordable high-speed internet access Similar
Garbage collection Similar
Drinking water Similar
51% 268 282 5
47% 256 285 10
57% 171 302 43
45% 172 320 46
11% 246 278 11
15% 203 281 28
22% 160 262 39
22% 234 283 17
13% 233 272 14
67% 144 177 19
21% 87 254 66
55% 27 275 90
55% 162 279 42
56% 243 298 18
48% 212 291 27
45% 313 339 7
51% 193 283 32
47% 204 334 39
58% 214 297 28
62% 166 326 49
53% 190 293 35
52% 102 263 61
42% 181 299 39
36% 255 332 23
43% 124 172 28
75% 241 315 23
29 Please rate the quality of
each of the following
services in Corona.

Garbage collection Similar
Drinking water Similar
Sewer services Similar
Storm water management Similar
Power (electric and/or gas) utility Similar
Utility billing Similar
Police/Sheriff services Similar
Crime prevention Lower
Animal control Similar
Ambulance or emergency medical services Similar
Fire services Similar
Fire prevention and education Similar
Emergency preparedness Similar
Preservation of natural areas Similar
Corona open space Lower
Recycling Similar
Yard waste pick-up Similar
City parks Lower
Recreation programs or classes Similar
Recreation centers or facilities Similar
Health services Similar
Public library services Similar
Overall customer service by Corona employees Similar
Please rate the following
categories of Corona
government performance.

The value of services for the taxes paid to Corona Similar The overall direction that Corona is taking Similar
The job Corona government does at welcoming resident involvement Similar Overall confidence in Corona government Similar
Generally acting in the best interest of the community Similar 61% 229 294 22
71% 228 297 23
68% 160 311 48
66% 204 236 13
59% 221 263 16
64% 308 366 16
50% 289 338 14
63% 211 309 32
78% 270 304 11
83% 287 329 13
71% 230 294 22
51% 246 293 16
55% 214 276 22
48% 240 268 10
60% 250 318 21
73% 150 274 45
65% 273 311 12
61% 222 304 27
59% 219 288 24
60% 187 262 29
80% 242 309 21
67% 285 354 19
43% 276 358 22
51% 224 323 30
40% 263 321 18
40% 235 288 18
30 Please rate the following
categories of Corona
government performance.

Overall confidence in Corona government Similar
Generally acting in the best interest of the community Similar Being honest Similar
Being open and transparent to the public Similar
Informing residents about issues facing the community Similar Treating all residents fairly Similar
Treating residents with respect Similar
Overall, how would you
rate the quality of the
services provided by each
of the following?
The City of Corona Similar
The Federal Government Similar
Please rate how important,
if at all, you think it is for
the Corona community to
focus on each of the
following in the coming
two years.

Access the internet from your home Similar
Access the internet from your cell phone Similar
Visit social media sites Similar
Use or check email Similar
Share your opinions online Similar
Shop online Similar
Please rate your overall health. Similar
What impact, if any, do you think the economy will have on your family income in the next 6 months? Do you think the impact will be:

Similar
44% 236 292 19
46% 231 283 18
43% 137 181 24
41% 142 186 24
51% 196 289 32
55% 133 178 25
62% 275 350 21
31% 237 272 13
93% 113 264 57
70% 108 174 38
84% 47 264 82
90% 88 173 49
97% 7 264 97
80% 166 264 37
81% 88 174 50
77% 95 264 64
76% 97 264 63
68% 208 264 21
95% 80 173 54
96% 39 173 78
82% 44 172 75
96% 120 173 31
34% 36 173 79
64% 34 173 80
63% 197 274 28
18% 227 276 18
31 % positive
RankNumber ofcommunitiesPercentile
Please rate each of the
following aspects of
quality of life in Corona.

Corona as a place to live Similar
Your neighborhood as a place to live Similar
Corona as a place to raise children Similar
Corona as a place to work Lower
Corona as a place to visit Lower
Corona as a place to retire Similar
The overall quality of life Similar
Sense of community Similar
Please rate each of the
following characteristics
as they relate to Corona as
a whole.

Overall economic health Similar
Overall quality of the transportation system Similar
Overall design or layout of residential and commercial areas Similar Overall quality of the utility infrastructure Similar
Overall feeling of safety Lower
Overall quality of natural environment Similar
83% 14 19 31
82% 13 18 33
76% 13 20 40
50% 18 19 10
35% 15 16 12
49% 15 19 26
72% 17 23 30
56% 11 16 37
57% 13 16 25
41% 10 12 25
57% 13 15 20
66% 9 12 33
54% 16 19 21
Custom benchmark tables
This table contains the comparisons of Corona's results to those from other communities in the Western United States with populations between 100,000 - 300,000 and median household salary of $50,000 - $150,000. The first column shows the comparison of Corona's rating to the benchmark. Corona's results are noted as being “higher”, “lower” or “similar” to the benchmark, meaning that the average rating given by Corona residents is statistically similar to or different than the benchmark. The second column is Corona's “percent positive.” Most commonly, the percent positive is the combination of the top two most positive response options (i.e., excellent/good). The third column is the rank assigned to Corona's rating among communities where a similar question was asked. The fourth column is the number of communities that asked a similar question. The fifth column shows the percentile for Corona's result -- that is what percent of surveyed communities had a lower rating than Corona. 32 Please rate each of the
following characteristics
as they relate to Corona as
a whole.

Overall feeling of safety Lower
Overall quality of natural environment Similar
Overall quality of parks and recreation opportunities Similar Overall health and wellness opportunities Lower
Overall opportunities for education, culture, and the arts Similar Residents' connection and engagement with their community Similar Please indicate how likely
or unlikely you are to do
each of the following.

Recommend living in Corona to someone who asks Similar
Remain in Corona for the next five years Similar
Please rate how safe or
unsafe you feel:

In your neighborhood during the day Similar
In Corona's downtown/commercial area during the day Much lower From property crime Lower
From violent crime Lower
From fire, flood, or other natural disaster Lower
Please rate the job you feel
the Corona community
does at each of the
following.

Overall quality of business and service establishments Lower Variety of business and service establishments Lower
Vibrancy of downtown/commercial area Much lower
60% 13 17 29
67% 9 12 33
55% 15 16 12
49% 14 16 18
38% 10 12 25
81% 12 16 31
81% 11 15 33
86% 14 18 27
53% 14 16 18
48% 11 14 28
58% 11 14 28
74% 10 11 18
68% 9 12 33
67% 4 12 75
67% 6 12 58
46% 9 12 33
58% 12 14 21
56% 11 12 16
33 Please rate each of the
following in the Corona
community.

Variety of business and service establishments Lower
Vibrancy of downtown/commercial area Much lower
Employment opportunities Lower
Shopping opportunities Lower
Cost of living Similar
Overall image or reputation Similar
Please also rate each of the
following in the Corona
community.

Traffic flow on major streets Similar
Ease of public parking Similar
Ease of travel by car Similar
Ease of travel by public transportation Similar
Ease of travel by bicycle Similar
Ease of walking Similar
Well-planned residential growth Similar
Well-planned commercial growth Similar
Well-designed neighborhoods Similar
Preservation of the historical or cultural character of the community Similar Public places where people want to spend time Lower
Variety of housing options Similar
Availability of affordable quality housing Similar
Overall quality of new development Similar
24% 13 14 14
36% 16 17 11
45% 14 15 13
30% 9 15 46
57% 14 19 31
37% 12 17 35
52% 10 15 40
53% 14 17 23
38% 7 16 62
51% 13 17 29
59% 12 16 31
43% 10 12 25
38% 10 12 25
55% 10 13 30
53% 7 11 45
39% 13 14 14
45% 8 14 50
26% 8 16 56
34 Please also rate each of the
following in the Corona
community.

Availability of affordable quality housing Similar
Overall quality of new development Similar
Overall appearance Lower
Cleanliness Lower
Water resources Lower
Air quality Similar
Availability of paths and walking trails Similar
Fitness opportunities Similar
Recreational opportunities Lower
Availability of affordable quality food Similar
Availability of affordable quality health care Lower
Availability of preventive health services Lower
Availability of affordable quality mental health care Similar Opportunities to attend cultural/arts/music activities Lower Community support for the arts Lower
Availability of affordable quality childcare/preschool Similar K-12 education Similar
Adult educational opportunities Similar
Sense of civic/community pride Similar
Neighborliness of residents Similar
50% 11 14 28
52% 13 17 29
50% 11 14 28
24% 10 10 10
41% 11 15 33
58% 12 15 26
62% 11 14 28
53% 15 16 12
53% 11 13 23
46% 13 14 14
49% 12 13 15
37% 9 13 38
32% 14 15 13
38% 11 12 16
47% 7 14 57
68% 12 17 35
48% 11 14 28
46% 10 12 25
35 Please also rate each of the
following in the Corona
community.

Sense of civic/community pride Similar
Neighborliness of residents Similar
Opportunities to participate in social events and activities Lower Opportunities to attend special events and festivals Similar Opportunities to volunteer Lower
Opportunities to participate in community matters Similar Openness and acceptance of the community toward people of diverse backgrounds
Similar
Please indicate whether or
not you have done each of
the following in the last 12
months.

Contacted the City of Corona for help or information Similar Contacted Corona elected officials to express your opinion Similar Attended a local public meeting Similar
Watched a local public meeting Similar
Volunteered your time to some group/activity Lower
Campaigned or advocated for a local issue, cause, or candidate Similar Voted in your most recent local election Lower
Used public transportation instead of driving Similar
Carpooled with other adults or children instead of driving alone Similar Walked or biked instead of driving Similar
Please rate the quality of
each of the following
services in Corona.

Public information services Similar
Economic development Similar
Traffic enforcement Similar
52% 11 14 28
41% 14 15 13
46% 13 14 14
51% 14 15 13
47% 14 15 13
57% 12 17 35
45% 8 18 61
11% 10 14 35
15% 10 14 35
22% 10 14 35
22% 13 15 20
13% 13 14 14
67% 11 12 16
21% 6 14 64
55% 4 15 80
55% 12 14 21
56% 13 15 20
48% 14 15 13
36 Please rate the quality of
each of the following
services in Corona.

Economic development Similar
Traffic enforcement Similar
Traffic signal timing Similar
Street repair Similar
Street cleaning Similar
Street lighting Similar
Sidewalk maintenance Similar
Bus or transit services Similar
Land use, planning and zoning Similar
Code enforcement Similar
Affordable high-speed internet access Similar
Garbage collection Similar
Drinking water Similar
Sewer services Similar
Storm water management Similar
Power (electric and/or gas) utility Similar
Utility billing Similar
Police/Sheriff services Similar
Crime prevention Similar
Animal control Similar
45% 15 19 26
51% 10 15 40
47% 14 19 31
58% 12 17 35
62% 10 17 47
53% 10 14 35
52% 6 14 64
42% 11 16 37
36% 14 18 27
43% 10 12 25
75% 12 16 31
61% 13 15 20
71% 13 15 20
68% 12 17 35
66% 12 14 21
59% 12 15 26
64% 16 21 28
50% 13 18 33
37 Please rate the quality of
each of the following
services in Corona.

Crime prevention Similar
Animal control Similar
Ambulance or emergency medical services Similar
Fire services Similar
Fire prevention and education Similar
Emergency preparedness Similar
Preservation of natural areas Similar
Corona open space Lower
Recycling Similar
Yard waste pick-up Similar
City parks Lower
Recreation programs or classes Similar
Recreation centers or facilities Similar
Health services Similar
Public library services Similar
Overall customer service by Corona employees Similar
Please rate the following
categories of Corona
government performance.

The value of services for the taxes paid to Corona Similar The overall direction that Corona is taking Similar
The job Corona government does at welcoming resident involvement Similar Overall confidence in Corona government Similar
63% 10 16 43
78% 12 14 21
83% 12 17 35
71% 9 14 42
51% 13 16 25
55% 10 15 40
48% 13 15 20
60% 14 18 27
73% 12 14 21
65% 14 16 18
61% 17 19 15
59% 13 16 25
60% 12 14 21
80% 11 19 47
67% 15 20 30
43% 15 20 30
51% 14 21 38
40% 16 19 21
38 Please rate the following
categories of Corona
government performance.

The job Corona government does at welcoming resident involvement Similar Overall confidence in Corona government Similar
Generally acting in the best interest of the community Similar Being honest Similar
Being open and transparent to the public Similar
Informing residents about issues facing the community Similar Treating all residents fairly Similar
Treating residents with respect Similar
Overall, how would you
rate the quality of the
services provided by each
of the following?
The City of Corona Similar
The Federal Government Similar
Please rate how important,
if at all, you think it is for
the Corona community to
focus on each of the
following in the coming
two years.

Lower
68% 9 14 42
95% 7 12 50
96% 3 12 83
82% 1 11 100
96% 10 12 25
34% 3 12 83
64% 7 12 50
63% 12 14 21
18% 13 14 14
Please rate how important,
if at all, you think it is for
the Corona community to
focus on each of the
following in the coming
two years.
40 Please rate each of the following
aspects of quality of life in Corona.

Corona as a place to live Excellent
Good
Fair
Poor
Your neighborhood as a place to live Excellent
Good
Fair
Poor
Corona as a place to raise children Excellent
Good
Fair
Poor
Corona as a place to work Excellent
Good
Fair
Poor
Corona as a place to visit Excellent
Good
Fair
1%
N=7
16%
N=110
60%
N=407
22%
N=152
7%
N=45
11%
N=77
45%
N=310
37%
N=252
2%
N=15
21%
N=136
47%
N=297
30%
N=189
14%
N=74
36%
N=193
31%
N=163
19%
N=101
23%
N=147
10%
N=67
Complete set of frequencies
This dashboard contains a complete set of responses to each question on the survey. By default, "don't know" responses are excluded, but may be added to the table using the response filter to the right. In some tables, the percentages may not sum to 100%; this is either because the question permitted the respondent to "choose all that apply", or for a question that asked the respondent to select one answer, it is due to the customary practice of rounding values to the nearest whole number. 41 Please rate each of the following
aspects of quality of life in Corona.

Corona as a place to visit
Good
Fair
Poor
Corona as a place to retire Excellent
Good
Fair
Poor
The overall quality of life Excellent
Good
Fair
Poor
Sense of community Excellent
Good
Fair
Poor
Please rate each of the following
characteristics as they relate to
Corona as a whole.

Overall economic health Excellent
Good
Fair
Poor
Overall quality of the transportation system Excellent
Good
Fair
Poor
22%
N=142
45%
N=293
18%
N=108
34%
N=213
34%
N=208
14%
N=88
3%
N=23
24%
N=164
57%
N=385
15%
N=99
13%
N=82
33%
N=216
40%
N=266
14%
N=95
8%
N=48
36%
N=214
44%
N=263
11%
N=67
40%
N=233
30%
N=174
9%
N=51
42 Please rate each of the following
characteristics as they relate to
Corona as a whole.

Overall quality of the transportation system
Fair
Poor
Overall design or layout of residential and
commercial areas
Excellent
Good
Fair
Poor
Overall quality of the utility infrastructure Excellent Good
Fair
Poor
Overall feeling of safety Excellent
Good
Fair
Poor
Overall quality of natural environment Excellent
Good
Fair
Poor
Overall quality of parks and recreation
opportunities
Excellent
Good
Fair
Poor
Excellent
22%
N=132
13%
N=90
32%
N=213
43%
N=292
12%
N=80
10%
N=67
24%
N=159
52%
N=343
13%
N=85
15%
N=98
32%
N=217
42%
N=287
11%
N=74
8%
N=55
33%
N=215
44%
N=287
15%
N=102
8%
N=51
27%
N=178
44%
N=292
21%
N=137
43 Please rate each of the following
characteristics as they relate to
Corona as a whole.

Overall quality of parks and recreation
opportunities Poor
Overall health and wellness opportunities Excellent
Good
Fair
Poor
Overall opportunities for education, culture, and
the arts
Excellent
Good
Fair
Poor
Residents' connection and engagement with their
community
Excellent
Good
Fair
Poor
Please indicate how likely or unlikely
you are to do each of the following.

Recommend living in Corona to someone who asks Very likely Somewhat likely
Somewhat unlikely
Very unlikely
Remain in Corona for the next five years Very likely
Somewhat likely
Somewhat unlikely
Very unlikely
Please rate how safe or unsafe you
feel:

In your neighborhood during the day Very safe
Somewhat safe
9%
N=51
37%
N=224
43%
N=255
12%
N=70
16%
N=95
36%
N=219
36%
N=219
12%
N=73
17%
N=103
44%
N=265
32%
N=191
7%
N=43
8%
N=50
12%
N=83
48%
N=322
32%
N=215
9%
N=58
11%
N=70
30%
N=194
51%
N=335
51%
N=345
44 Please rate how safe or unsafe you
feel:

In your neighborhood during the day
Very safe
Somewhat safe
Neither safe nor unsafe
Somewhat unsafe
Very unsafe
In Corona's downtown/commercial area during
the day
Very safe
Somewhat safe
Neither safe nor unsafe
Somewhat unsafe
Very unsafe
From property crime Very safe
Somewhat safe
Neither safe nor unsafe
Somewhat unsafe
Very unsafe
From violent crime Very safe
Somewhat safe
Neither safe nor unsafe
Somewhat unsafe
Very unsafe
From fire, flood, or other natural disaster Very safe
Somewhat safe
Neither safe nor unsafe
1%
N=10
4%
N=24
9%
N=64
35%
N=237
8%
N=53
19%
N=119
22%
N=142
35%
N=224
16%
N=103
11%
N=71
23%
N=153
20%
N=136
34%
N=227
13%
N=90
5%
N=32
18%
N=119
20%
N=129
35%
N=230
23%
N=149
45%
N=304
28%
N=186
45 Please rate how safe or unsafe you
feel:

From fire, flood, or other natural disaster
Somewhat safe
Neither safe nor unsafe
Somewhat unsafe
Very unsafe
Please rate the job you feel the Corona
community does at each of the
following.

Making all residents feel welcome Excellent
Good
Fair
Poor
Attracting people from diverse backgrounds Excellent
Good
Fair
Poor
Valuing/respecting residents from diverse
backgrounds
Excellent
Good
Fair
Poor
Taking care of vulnerable residents Excellent
Good
Fair
Poor
Please rate each of the following in
the Corona community.

Overall quality of business and service
establishments
Excellent
Good
Fair
5%
N=34
9%
N=60
13%
N=89
9%
N=52
24%
N=146
49%
N=295
18%
N=109
7%
N=39
26%
N=149
46%
N=259
21%
N=121
6%
N=31
28%
N=157
44%
N=247
23%
N=131
23%
N=118
32%
N=165
34%
N=171
11%
N=54
45%
N=300
12%
N=82
46 Please rate each of the following in
the Corona community.

Overall quality of business and service
establishments
Good
Fair
Poor
Variety of business and service establishments Excellent Good
Fair
Poor
Vibrancy of downtown/commercial area Excellent
Good
Fair
Poor
Employment opportunities Excellent
Good
Fair
Poor
Shopping opportunities Excellent
Good
Fair
Poor
Cost of living Excellent
Good
Fair
Poor
9%
N=58
34%
N=229
14%
N=97
31%
N=211
39%
N=264
15%
N=100
43%
N=268
34%
N=217
18%
N=114
5%
N=31
26%
N=133
39%
N=202
28%
N=142
7%
N=37
21%
N=143
34%
N=230
32%
N=216
12%
N=77
45%
N=295
24%
N=157
5%
N=34
47 Please rate each of the following in
the Corona community.

Cost of living
Fair
Poor
Overall image or reputation Excellent
Good
Fair
Poor
Please also rate each of the following
in the Corona community.

Traffic flow on major streets Excellent
Good
Fair
Poor
Ease of public parking Excellent
Good
Fair
Poor
Ease of travel by car Excellent
Good
Fair
Poor
Ease of travel by public transportation Excellent
Good
Fair
Poor
Excellent
27%
N=176
11%
N=71
34%
N=222
47%
N=311
9%
N=57
30%
N=205
34%
N=231
30%
N=201
6%
N=40
13%
N=81
36%
N=229
41%
N=265
11%
N=69
19%
N=124
30%
N=200
37%
N=245
15%
N=99
30%
N=101
35%
N=117
24%
N=80
11%
N=35
48 Please also rate each of the following
in the Corona community.

Ease of travel by public transportation Poor
Ease of travel by bicycle Excellent
Good
Fair
Poor
Ease of walking Excellent
Good
Fair
Poor
Well-planned residential growth Excellent
Good
Fair
Poor
Well-planned commercial growth Excellent
Good
Fair
Poor
Well-designed neighborhoods Excellent
Good
Fair
Poor
Preservation of the historical or cultural character
of the community
Excellent
Good
16%
N=66
35%
N=149
33%
N=139
16%
N=67
11%
N=72
30%
N=188
37%
N=230
22%
N=137
29%
N=166
29%
N=164
33%
N=184
9%
N=49
25%
N=135
39%
N=205
28%
N=149
8%
N=43
10%
N=61
36%
N=231
41%
N=260
13%
N=83
12%
N=62
49 Please also rate each of the following
in the Corona community.

Preservation of the historical or cultural character
of the community
Excellent
Good
Fair
Poor
Public places where people want to spend time Excellent Good
Fair
Poor
Variety of housing options Excellent
Good
Fair
Poor
Availability of affordable quality housing Excellent
Good
Fair
Poor
Overall quality of new development Excellent
Good
Fair
Poor
Overall appearance Excellent
Good
Fair
14%
N=75
35%
N=184
40%
N=209
27%
N=172
35%
N=219
28%
N=179
10%
N=64
22%
N=131
35%
N=208
34%
N=206
10%
N=58
39%
N=228
36%
N=206
19%
N=110
6%
N=34
16%
N=90
36%
N=207
38%
N=218
10%
N=60
40%
N=267
10%
N=68
50 Please also rate each of the following
in the Corona community.

Overall appearance
Good
Fair
Poor
Cleanliness Excellent
Good
Fair
Poor
Water resources Excellent
Good
Fair
Poor
Air quality Excellent
Good
Fair
Poor
Availability of paths and walking trails Excellent
Good
Fair
Poor
Fitness opportunities Excellent
Good
Fair
Poor
11%
N=75
39%
N=259
21%
N=139
29%
N=195
39%
N=255
11%
N=71
41%
N=227
36%
N=199
19%
N=106
4%
N=22
17%
N=111
44%
N=291
31%
N=207
8%
N=51
15%
N=94
27%
N=170
40%
N=251
17%
N=105
29%
N=179
41%
N=254
19%
N=116
51 Please also rate each of the following
in the Corona community.

Fitness opportunities
Fair
Poor
Recreational opportunities Excellent
Good
Fair
Poor
Availability of affordable quality food Excellent
Good
Fair
Poor
Availability of affordable quality health care Excellent Good
Fair
Poor
Availability of preventive health services Excellent
Good
Fair
Poor
Availability of affordable quality mental health
care
Excellent
Good
Fair
Poor
Excellent
10%
N=63
15%
N=90
34%
N=208
39%
N=235
12%
N=71
14%
N=91
34%
N=221
37%
N=239
15%
N=99
15%
N=87
39%
N=232
36%
N=209
10%
N=59
14%
N=74
38%
N=199
35%
N=180
13%
N=67
25%
N=96
37%
N=142
28%
N=107
10%
N=37
52 Please also rate each of the following
in the Corona community.

Availability of affordable quality mental health
care Poor
Opportunities to attend cultural/arts/music
activities
Excellent
Good
Fair
Poor
Community support for the arts Excellent
Good
Fair
Poor
Availability of affordable quality
childcare/preschool
Excellent
Good
Fair
Poor
K-12 education Excellent
Good
Fair
Poor
Adult educational opportunities Excellent
Good
Fair
Poor
Sense of civic/community pride Excellent
Good
31%
N=168
38%
N=204
24%
N=131
7%
N=35
28%
N=127
36%
N=164
29%
N=134
8%
N=35
20%
N=79
33%
N=131
37%
N=148
10%
N=39
8%
N=41
25%
N=127
48%
N=251
19%
N=100
17%
N=69
37%
N=153
37%
N=152
10%
N=40
8%
N=46
53 Please also rate each of the following
in the Corona community.

Sense of civic/community pride
Excellent
Good
Fair
Poor
Neighborliness of residents Excellent
Good
Fair
Poor
Opportunities to participate in social events and
activities
Excellent
Good
Fair
Poor
Opportunities to attend special events and
festivals
Excellent
Good
Fair
Poor
Opportunities to volunteer Excellent
Good
Fair
Poor
Opportunities to participate in community
matters
Excellent
Good
Fair
15%
N=87
39%
N=227
38%
N=217
12%
N=74
37%
N=231
41%
N=254
11%
N=68
19%
N=107
40%
N=220
35%
N=190
6%
N=33
19%
N=107
35%
N=199
36%
N=205
9%
N=52
19%
N=85
31%
N=135
39%
N=169
11%
N=50
37%
N=168
10%
N=46
54 Please also rate each of the following
in the Corona community.

Opportunities to participate in community
matters
Good
Fair
Poor
Openness and acceptance of the community
toward people of diverse backgrounds
Excellent
Good
Fair
Poor
Please indicate whether or not you
have done each of the following in the
last 12 months.

Contacted the City of Corona for help or
information
No
Yes
Contacted Corona elected officials to express your
opinion
No
Yes
Attended a local public meeting No
Yes
Watched a local public meeting No
Yes
Volunteered your time to some group/activity No
Yes
Campaigned or advocated for a local issue, cause,
or candidate
No
Yes
Voted in your most recent local election No
Yes
Used public transportation instead of driving No
Yes
15%
N=70
38%
N=172
11%
N=59
31%
N=163
44%
N=230
14%
N=71
46%
N=309
54%
N=368
11%
N=74
89%
N=596
16%
N=108
84%
N=568
22%
N=149
78%
N=531
22%
N=147
78%
N=525
13%
N=86
87%
N=591
68%
N=463
32%
N=216
78%
N=534
55 Please indicate whether or not you
have done each of the following in the
last 12 months.

Used public transportation instead of driving
No
Yes
Carpooled with other adults or children instead of
driving alone
No
Yes
Walked or biked instead of driving No
Yes
Please rate the quality of each of the
following services in Corona.

Public information services Excellent
Good
Fair
Poor
Economic development Excellent
Good
Fair
Poor
Traffic enforcement Excellent
Good
Fair
Poor
Traffic signal timing Excellent
Good
Fair
Poor
Excellent
22%
N=146
54%
N=370
46%
N=310
55%
N=372
45%
N=306
11%
N=64
34%
N=194
44%
N=247
11%
N=59
16%
N=83
37%
N=196
41%
N=214
6%
N=31
22%
N=135
34%
N=207
37%
N=223
7%
N=42
21%
N=140
29%
N=195
40%
N=269
10%
N=68
56 Please rate the quality of each of the
following services in Corona.

Traffic signal timing Poor
Street repair Excellent
Good
Fair
Poor
Street cleaning Excellent
Good
Fair
Poor
Street lighting Excellent
Good
Fair
Poor
Sidewalk maintenance Excellent
Good
Fair
Poor
Bus or transit services Excellent
Good
Fair
Poor
Land use, planning and zoning Excellent
Good
26%
N=173
28%
N=189
39%
N=259
8%
N=52
15%
N=102
27%
N=179
45%
N=301
13%
N=83
9%
N=62
28%
N=188
48%
N=318
15%
N=100
18%
N=121
30%
N=197
41%
N=273
11%
N=72
17%
N=61
34%
N=121
35%
N=127
14%
N=50
7%
N=34
57 Please rate the quality of each of the
following services in Corona.

Land use, planning and zoning
Excellent
Good
Fair
Poor
Code enforcement Excellent
Good
Fair
Poor
Affordable high-speed internet access Excellent
Good
Fair
Poor
Garbage collection Excellent
Good
Fair
Poor
Drinking water Excellent
Good
Fair
Poor
Sewer services Excellent
Good
Fair
23%
N=109
37%
N=175
33%
N=159
30%
N=158
36%
N=190
27%
N=145
7%
N=37
24%
N=142
33%
N=201
32%
N=193
11%
N=65
3%
N=19
23%
N=150
48%
N=317
26%
N=173
11%
N=71
29%
N=183
46%
N=295
14%
N=91
53%
N=324
17%
N=106
58 Please rate the quality of each of the
following services in Corona.

Sewer services
Good
Fair
Poor
Storm water management Excellent
Good
Fair
Poor
Power (electric and/or gas) utility Excellent
Good
Fair
Poor
Utility billing Excellent
Good
Fair
Poor
Police/Sheriff services Excellent
Good
Fair
Poor
Crime prevention Excellent
Good
Fair
Poor
2%
N=13
27%
N=166
5%
N=27
28%
N=149
50%
N=267
18%
N=95
6%
N=38
28%
N=189
49%
N=329
16%
N=108
11%
N=69
31%
N=200
44%
N=291
14%
N=94
8%
N=49
29%
N=180
39%
N=246
24%
N=149
31%
N=177
37%
N=214
12%
N=70
59 Please rate the quality of each of the
following services in Corona.

Crime prevention
Fair
Poor
Animal control Excellent
Good
Fair
Poor
Ambulance or emergency medical services Excellent
Good
Fair
Poor
Fire services Excellent
Good
Fair
Poor
Fire prevention and education Excellent
Good
Fair
Poor
Emergency preparedness Excellent
Good
Fair
Poor
Excellent
20%
N=112
13%
N=69
25%
N=137
46%
N=249
16%
N=86
3%
N=15
19%
N=89
51%
N=235
27%
N=123
3%
N=17
15%
N=81
48%
N=265
35%
N=192
8%
N=36
20%
N=94
48%
N=222
24%
N=113
18%
N=81
30%
N=131
36%
N=158
16%
N=71
60 Please rate the quality of each of the
following services in Corona.

Emergency preparedness Poor
Preservation of natural areas Excellent
Good
Fair
Poor
Corona open space Excellent
Good
Fair
Poor
Recycling Excellent
Good
Fair
Poor
Yard waste pick-up Excellent
Good
Fair
Poor
City parks Excellent
Good
Fair
Poor
Recreation programs or classes Excellent
Good
19%
N=97
27%
N=135
41%
N=206
14%
N=69
22%
N=120
32%
N=171
37%
N=198
10%
N=52
11%
N=71
29%
N=184
47%
N=296
13%
N=86
7%
N=41
19%
N=108
49%
N=281
25%
N=141
11%
N=72
25%
N=161
44%
N=290
20%
N=128
15%
N=73
61 Please rate the quality of each of the
following services in Corona.

Recreation programs or classes
Excellent
Good
Fair
Poor
Recreation centers or facilities Excellent
Good
Fair
Poor
Health services Excellent
Good
Fair
Poor
Public library services Excellent
Good
Fair
Poor
Overall customer service by Corona employees Excellent
Good
Fair
Poor
Please rate the following categories
of Corona government performance.

The value of services for the taxes paid to Corona Excellent Good
Fair
8%
N=38
31%
N=146
45%
N=212
10%
N=48
31%
N=148
43%
N=200
16%
N=74
11%
N=53
30%
N=138
45%
N=208
14%
N=66
2%
N=10
19%
N=99
51%
N=272
29%
N=153
7%
N=40
26%
N=148
48%
N=276
19%
N=110
36%
N=207
6%
N=36
62 Please rate the following categories
of Corona government performance.

The value of services for the taxes paid to Corona
Good
Fair
Poor
The overall direction that Corona is taking Excellent
Good
Fair
Poor
The job Corona government does at welcoming
resident involvement
Excellent
Good
Fair
Poor
Overall confidence in Corona government Excellent
Good
Fair
Poor
Generally acting in the best interest of the
community
Excellent
Good
Fair
Poor
Being honest Excellent
Good
Fair
Poor
19%
N=112
38%
N=221
17%
N=100
32%
N=190
43%
N=250
8%
N=45
22%
N=102
38%
N=176
32%
N=148
7%
N=32
22%
N=128
39%
N=225
32%
N=182
6%
N=35
20%
N=109
37%
N=200
37%
N=201
7%
N=37
34%
N=165
35%
N=169
9%
N=41
63 Please rate the following categories
of Corona government performance.

Being honest
Fair
Poor
Being open and transparent to the public Excellent
Good
Fair
Poor
Informing residents about issues facing the
community
Excellent
Good
Fair
Poor
Treating all residents fairly Excellent
Good
Fair
Poor
Treating residents with respect Excellent
Good
Fair
Poor
Overall, how would you rate the
quality of the services provided by
each of the following?
The City of Corona Excellent
Good
Fair
Poor
Excellent
22%
N=103
23%
N=114
35%
N=174
35%
N=172
6%
N=31
24%
N=127
35%
N=189
31%
N=165
10%
N=51
19%
N=93
31%
N=148
38%
N=185
12%
N=59
15%
N=79
31%
N=162
41%
N=219
13%
N=71
8%
N=49
32%
N=201
49%
N=308
12%
N=76
64 Overall, how would you rate the
quality of the services provided by
each of the following?
The City of Corona Poor
The Federal Government Excellent
Good
Fair
Poor
Please rate how important, if at all,
you think it is for the Corona
community to focus on each of the
following in the coming two years.

Overall economic health Essential
Very important
Somewhat important
Not at all important
Overall quality of the transportation system Essential
Very important
Somewhat important
Not at all important
Overall design or layout of residential and
commercial areas
Essential
Very important
Somewhat important
Not at all important
Overall quality of the utility infrastructure Essential Very important
Somewhat important
Not at all important
Overall feeling of safety Essential
Very important
34%
N=202
36%
N=216
25%
N=147
5%
N=32
0%
N=2
7%
N=47
49%
N=327
44%
N=292
3%
N=19
28%
N=190
42%
N=279
27%
N=182
2%
N=15
15%
N=102
47%
N=317
36%
N=244
2%
N=11
9%
N=60
43%
N=289
46%
N=312
67%
N=450
65 Please rate how important, if at all,
you think it is for the Corona
community to focus on each of the
following in the coming two years.

Overall feeling of safety
Essential
Very important
Somewhat important
Not at all important
Overall quality of natural environment Essential
Very important
Somewhat important
Not at all important
Overall quality of parks and recreation
opportunities
Essential
Very important
Somewhat important
Not at all important
Overall health and wellness opportunities Essential
Very important
Somewhat important
Not at all important
Overall opportunities for education, culture, and
the arts
Essential
Very important
Somewhat important
Not at all important
Residents' connection and engagement with their
community
Essential
Very important
Somewhat important
1%
N=5
2%
N=17
30%
N=201
3%
N=20
18%
N=122
42%
N=287
37%
N=247
2%
N=14
18%
N=119
49%
N=332
31%
N=210
4%
N=29
18%
N=125
44%
N=300
33%
N=226
3%
N=22
21%
N=145
40%
N=275
35%
N=239
48%
N=325
19%
N=131
66 Please rate how important, if at all,
you think it is for the Corona
community to focus on each of the
following in the coming two years.

Residents' connection and engagement with their
community
Very important
Somewhat important
Not at all important
Please rate each of the following in
the Corona community.

Public safety efforts (e.g., protection of the
general public)
Excellent
Good
Fair
Poor
City's efforts to reduce homelessness Excellent
Good
Fair
Poor
Places to recreate, socialize, meet, and connect
with friends, neighbors and family
Excellent
Good
Fair
Poor
Variety and frequency of community events Excellent
Good
Fair
Poor
Bike lanes Excellent
Good
Fair
Poor
4%
N=30
29%
N=195
10%
N=68
30%
N=196
46%
N=295
13%
N=86
52%
N=288
23%
N=129
19%
N=106
6%
N=33
21%
N=129
41%
N=249
31%
N=187
6%
N=38
21%
N=111
40%
N=216
32%
N=173
7%
N=38
35%
N=197
39%
N=215
11%
N=64
67 Please rate each of the following in
the Corona community.

Bike lanes
Fair
Poor
Given the chance to start over, how likely or
unlikely would you be to choose to live in Corona
again?
Very likely
Somewhat likely
Somewhat unlikely
Very unlikely
How prepared, if at all, do you feel you are in an
event of an emergency?
Very prepared
Somewhat prepared
Not at all prepared
Please rate how likely or unlikely you
or your household would be to use
each of the following online/digital
services if they were provided by the
City of Corona.

Lost and found pet portal
Very likely
Somewhat likely
Somewhat unlikely
Very unlikely
Chatbot with detailed information about City
services
Very likely
Somewhat likely
Somewhat unlikely
Very unlikely
Online applications for printing of bus
fares/passes
Very likely
Somewhat likely
Somewhat unlikely
Very unlikely
Additional online payment capabilities (e.g.,
parking, citations, library fines, etc.)
Very likely
Somewhat likely
Somewhat unlikely
Very unlikely
Additional online permit applications (e.g., alarm
permits, block party permits, etc.)
Very likely
Somewhat likely
Somewhat unlikely
Very unlikely
Special event insurance quotes/payments Very likely
Somewhat likely
Somewhat unlikely
14%
N=79
9%
N=52
27%
N=155
15%
N=89
22%
N=126
38%
N=220
25%
N=148
36%
N=197
19%
N=103
20%
N=112
26%
N=142
14%
N=86
12%
N=76
31%
N=189
43%
N=267
17%
N=102
11%
N=69
29%
N=177
43%
N=262
29%
N=158
31%
N=171
69 Please rate how likely or unlikely you
or your household would be to use
each of the following online/digital
services if they were provided by the
City of Corona.

Special event insurance quotes/payments
Somewhat likely
Somewhat unlikely
Very unlikely
In general, how many times do you: Access the internet from your home Several times a day Once a day
A few times a week
Every few weeks
Less often or never
Access the internet from your cell phone Several times a day Once a day
A few times a week
Every few weeks
Less often or never
Visit social media sites Several times a day
Once a day
A few times a week
Every few weeks
Less often or never
Use or check email Several times a day
Once a day
A few times a week
Every few weeks
Less often or never
26%
N=141
15%
N=80
4%
N=30
1%
N=5
6%
N=43
8%
N=54
81%
N=544
4%
N=29
0%
N=2
3%
N=21
3%
N=22
89%
N=600
16%
N=106
3%
N=21
6%
N=42
14%
N=94
61%
N=407
1%
N=10
5%
N=35
12%
N=83
78%
N=524
70 In general, how many times do you: Use or check email Every few weeks
Less often or never
Share your opinions online Several times a day
Once a day
A few times a week
Every few weeks
Less often or never
Shop online Several times a day
Once a day
A few times a week
Every few weeks
Less often or never
Please rate your overall health. Excellent
Very good
Good
Fair
Poor
What impact, if any, do you think the economy will
have on your family income in the next 6 months?
Do you think the impact will be:

Very positive
Somewhat positive
Neutral
Somewhat negative
Very negative
Less than 2 years
3%
N=21
50%
N=323
17%
N=109
12%
N=76
7%
N=43
15%
N=100
12%
N=84
24%
N=161
29%
N=193
10%
N=70
25%
N=170
1%
N=8
8%
N=56
27%
N=184
42%
N=284
22%
N=151
13%
N=87
32%
N=221
37%
N=253
14%
N=95
4%
N=27
71 What impact, if any, do you think the economy will
have on your family income in the next 6 months?
Do you think the impact will be: Very negative
How many years have you lived in Corona? Less than 2 years 2-5 years
6-10 years
11-20 years
More than 20 years
Which best describes the building you live in? One family house detached from any other houses
Building with two or more
homes (duplex, townhome,
apartment or condominium)
Mobile home
Other
Do you rent or own your home? Rent
Own
About how much is your monthly
housing cost for the place you live
(including rent, mortgage payment,
property tax, property insurance, and
homeowners' association (HOA) fees)?
About how much is your monthly housing cost for
the place you live (including rent, mortgage
payment, property tax, property insurance and
homeowners' association (HOA) fees)?
Less than $500
$500 to $999
$1,000 to $1,499
$1,500 to $1,999
$2,000 to $2,499
$2,500 to $2,999
$3,000 to $3,499
$3,500 or more
Do any children 17 or under live in your
household?
No
Yes
No
35%
N=241
23%
N=156
16%
N=107
16%
N=109
11%
N=73
1%
N=8
1%
N=10
32%
N=219
66%
N=448
65%
N=442
35%
N=241
11%
N=75
11%
N=75
18%
N=117
25%
N=169
14%
N=95
11%
N=75
6%
N=39
3%
N=19
35%
N=239
65%
N=445
72 Do any children 17 or under live in your
household? Yes
Are you or any other members of your household
aged 65 or older?
No
Yes
How much do you anticipate your household's
total income before taxes will be for the current
year? (Please include in your total income money
from all sources for all persons living in your
household.)
Less than $25,000
$25,000 to $49,999
$50,000 to $74,999
$75,000 to $99,999
$100,000 to $149,999
$150,000 or more
Are you Spanish, Hispanic, or Latino? Are you Spanish, Hispanic or Latino? No, not Spanish, Hispanic, or Latino
Yes, I consider myself to be
Spanish, Hispanic, or Latino
What is your race? (Mark one or more races to
indicate what race you consider yourself to be.)
American Indian or Alaskan
Native
Asian, Asian Indian, or Pacific
Islander
Black or African American
White
Other
In which category is your age? 18-24 years
25-34 years
35-44 years
45-54 years
55-64 years
65-74 years
75 years or older
31%
N=210
69%
N=473
24%
N=159
20%
N=130
19%
N=121
18%
N=117
11%
N=74
8%
N=52
42%
N=285
58%
N=390
23%
N=147
61%
N=400
4%
N=28
15%
N=100
3%
N=18
12%
N=79
14%
N=93
23%
N=156
17%
N=115
25%
N=170
4%
N=25
73 In which category is your age?
65-74 years
75 years or older
What is your gender? Woman
Man
Identify in another way
7%
N=45
1%
N=9
44%
N=302
54%
N=371
74 Methods (open participation)
As part of its participation in The National Community Survey™ (The NCS™), the City of Corona conducted a survey of 714 residents. Survey invitations were mailed to randomly selected households and data were collected from May 16th, 2022 to August 17th, 2022. The results from this main survey effort represent the most robust estimate of your residents’ opinions.

After the above data collection period was underway, a link to an online open participation survey was publicized by the City of Corona. The open participation survey was identical to the probability sample survey with two small updates it included a map at the beginning asking where the respondent lives and also a question about where they heard about the survey. The open participation survey was open to all city residents and became available on June 20th, 2022. The survey remained open for 8 weeks and there were 310 responses.

The open participation survey data were not collected through a random sample and it is unknown who in the community was aware of the survey; therefore, a level of confidence in the representativeness of the sample cannot be estimated. However, to reduce bias where possible, these data were statistically weighted to match the demographic characteristics of the 2010 Census and 2020 American Community Survey estimates for adults in the City of Corona. The characteristics used for weighting were age, sex, race, Hispanic origin, housing type, housing tenure, and area. No adjustments were made for design effects. Weights were calculated using an iterative, multiplicative raking model known as the ANES Weighting Algorithm.* The results of the weighting scheme for the open participation survey are presented in the following table. * Pasek, J. (2010). ANES Weighting Algorithm. Retrieved from https://web.stanford.edu/group/iriss/cgi-bin/anesrake/resources/RakingDescription.pdf Unweighted Weighted Target*
Age 18-34
35-54
55+
Area Area 1
Area 2
Area 3
Area 4
Area 5
Hispanic No, not Spanish, Hispanic, or Latino
Yes, I consider myself to be Spanish, Hispa..

Housing type Attached
Detached
race Not white
White
Race/ethnicity Not white alone
White alone, not Hispanic or Latino
Sex Man
Woman
Sex/age Man 18-34
Man 35-54
Man 55+
Woman 18-34
Woman 35-54
Woman 55+
Tenure Own
Rent
29%
37%
33%
31%
40%
29%
41%
49%
10%
22%
21%
17%
21%
19%
24%
19%
17%
21%
19%
39%
24%
17%
9%
11%
44%
56%
44%
56%
24%
76%
67%
33%
67%
33%
89%
11%
56%
44%
56%
44%
72%
28%
34%
66%
36%
64%
61%
39%
50%
50%
54%
46%
71%
29%
15%
19%
16%
14%
18%
18%
16%
21%
17%
15%
19%
12%
28%
36%
7%
12%
14%
2%
36%
64%
36%
64%
11%
89%
75 In Which district of Corona do you live? (Refer to the map above.)
District 1 (orange)
District 2 (blue)
District 3 (pink)
District 4 (yellow)
District 5 (green)
Please rate each of the following
aspects of quality of life in Corona.

Corona as a place to live Excellent
Good
Fair
Poor
Your neighborhood as a place to live Excellent
Good
Fair
Poor
Corona as a place to raise children Excellent
Good
Fair
Poor
24%
N=73
19%
N=59
17%
N=53
21%
N=64
19%
N=60
9%
N=27
24%
N=74
56%
N=174
11%
N=33
8%
N=23
22%
N=68
49%
N=147
21%
N=65
25%
N=70
54%
N=152
13%
N=36
Open participation survey results
This dashboard contains a complete set of responses to each question on the open participation survey. By default, "don't know" responses are excluded, but may be added to the table using the response filter to the right. In some tables, the percentages may not sum to 100%; this is either because the question permitted the respondent to "choose all that apply", or for a question that asked the respondent to select one answer, it is due to the customary practice of rounding values to the nearest whole number. 76 Please rate each of the following
aspects of quality of life in Corona.

Corona as a place to raise children
Fair
Poor
Corona as a place to work Excellent
Good
Fair
Poor
Corona as a place to visit Excellent
Good
Fair
Poor
Corona as a place to retire Excellent
Good
Fair
Poor
The overall quality of life Excellent
Good
Fair
Poor
Sense of community Excellent
Good
Fair
8%
N=23
27%
N=63
32%
N=74
34%
N=77
7%
N=16
41%
N=121
34%
N=100
18%
N=53
6%
N=18
41%
N=111
26%
N=71
28%
N=75
5%
N=14
13%
N=39
34%
N=101
47%
N=141
7%
N=21
28%
N=84
5%
N=16
77 Please rate each of the following
aspects of quality of life in Corona.

Sense of community
Good
Fair
Poor
Please rate each of the following
characteristics as they relate to
Corona as a whole.

Overall economic health Excellent
Good
Fair
Poor
Overall quality of the transportation system Excellent
Good
Fair
Poor
Overall design or layout of residential and
commercial areas
Excellent
Good
Fair
Poor
Overall quality of the utility infrastructure Excellent Good
Fair
Poor
Overall feeling of safety Excellent
Good
29%
N=87
38%
N=116
12%
N=36
55%
N=158
28%
N=80
5%
N=15
46%
N=130
30%
N=85
23%
N=65
2%
N=5
28%
N=85
34%
N=101
35%
N=104
3%
N=9
14%
N=41
42%
N=121
42%
N=122
2%
N=6
4%
N=11
78 Please rate each of the following
characteristics as they relate to
Corona as a whole.

Overall feeling of safety
Excellent
Good
Fair
Poor
Overall quality of natural environment Excellent
Good
Fair
Poor
Overall quality of parks and recreation
opportunities
Excellent
Good
Fair
Poor
Overall health and wellness opportunities Excellent
Good
Fair
Poor
Overall opportunities for education, culture, and
the arts
Excellent
Good
Fair
Poor
Excellent
27%
N=82
30%
N=92
39%
N=116
25%
N=76
30%
N=91
39%
N=116
6%
N=17
20%
N=59
28%
N=85
36%
N=108
16%
N=49
28%
N=79
39%
N=112
26%
N=74
7%
N=20
41%
N=118
31%
N=87
24%
N=69
4%
N=11
79 Please rate each of the following
characteristics as they relate to
Corona as a whole.

Overall opportunities for education, culture, and
the arts Poor
Residents' connection and engagement with their
community
Excellent
Good
Fair
Poor
Please indicate how likely or unlikely
you are to do each of the following.

In your neighborhood during the day Very safe
Somewhat safe
Neither safe nor unsafe
Somewhat unsafe
Very unsafe
In Corona's downtown/commercial area during the
day
Very safe
Somewhat safe
Neither safe nor unsafe
36%
N=103
36%
N=105
26%
N=74
2%
N=7
21%
N=65
19%
N=58
40%
N=122
20%
N=63
17%
N=51
17%
N=51
27%
N=81
39%
N=117
5%
N=16
12%
N=37
6%
N=19
40%
N=123
37%
N=114
29%
N=86
4%
N=11
80 Please rate how safe or unsafe you
feel:

In Corona's downtown/commercial area during the
day
Somewhat safe
Neither safe nor unsafe
Somewhat unsafe
Very unsafe
From property crime Very safe
Somewhat safe
Neither safe nor unsafe
Somewhat unsafe
Very unsafe
From violent crime Very safe
Somewhat safe
Neither safe nor unsafe
Somewhat unsafe
Very unsafe
From fire, flood, or other natural disaster Very safe
Somewhat safe
Neither safe nor unsafe
Somewhat unsafe
Very unsafe
Please rate the job you feel the Corona
community does at each of the
following.

Making all residents feel welcome Excellent
Good
19%
N=55
33%
N=100
16%
N=47
18%
N=55
32%
N=95
17%
N=51
26%
N=80
6%
N=19
9%
N=27
20%
N=61
21%
N=62
37%
N=111
13%
N=38
4%
N=11
18%
N=54
16%
N=50
38%
N=115
25%
N=75
11%
N=32
81 Please rate the job you feel the Corona
community does at each of the
following.

Making all residents feel welcome
Excellent
Good
Fair
Poor
Attracting people from diverse backgrounds Excellent
Good
Fair
Poor
Valuing/respecting residents from diverse
backgrounds
Excellent
Good
Fair
Poor
Taking care of vulnerable residents Excellent
Good
Fair
Poor
Please rate each of the following in
the Corona community.

Overall quality of business and service
establishments
Excellent
Good
Fair
Poor
Excellent
15%
N=44
42%
N=120
31%
N=88
14%
N=38
35%
N=91
37%
N=96
14%
N=36
13%
N=35
35%
N=95
41%
N=110
11%
N=29
40%
N=106
37%
N=99
18%
N=48
5%
N=15
21%
N=64
43%
N=131
30%
N=92
6%
N=19
82 Please rate each of the following in
the Corona community.

Overall quality of business and service
establishments Poor
Variety of business and service establishments Excellent Good
Fair
Poor
Vibrancy of downtown/commercial area Excellent
Good
Fair
Poor
Employment opportunities Excellent
Good
Fair
Poor
Shopping opportunities Excellent
Good
Fair
Poor
Cost of living Excellent
Good
Fair
Poor
35%
N=104
32%
N=96
29%
N=87
4%
N=12
71%
N=214
19%
N=58
10%
N=31
0%
N=
38%
N=91
38%
N=91
20%
N=48
4%
N=10
36%
N=110
37%
N=116
20%
N=61
7%
N=22
41%
N=123
13%
N=39
1%
N=4
83 Please rate each of the following in
the Corona community.

Cost of living
Fair
Poor
Overall image or reputation Excellent
Good
Fair
Poor
Please also rate each of the following
in the Corona community.

Traffic flow on major streets Excellent
Good
Fair
Poor
Ease of public parking Excellent
Good
Fair
Poor
Ease of travel by car Excellent
Good
Fair
Poor
Ease of travel by public transportation Excellent
Good
Fair
46%
N=139
20%
N=60
39%
N=119
35%
N=109
6%
N=19
57%
N=176
26%
N=81
15%
N=47
2%
N=5
22%
N=65
41%
N=120
31%
N=89
6%
N=16
39%
N=119
27%
N=82
30%
N=91
5%
N=14
11%
N=20
7%
N=14
84 Please also rate each of the following
in the Corona community.

Ease of travel by public transportation
Good
Fair
Poor
Ease of travel by bicycle Excellent
Good
Fair
Poor
Ease of walking Excellent
Good
Fair
Poor
Well-planned residential growth Excellent
Good
Fair
Poor
Well-planned commercial growth Excellent
Good
Fair
Poor
Well-designed neighborhoods Excellent
Good
61%
N=112
21%
N=39
38%
N=79
31%
N=64
28%
N=57
4%
N=8
35%
N=96
27%
N=74
31%
N=87
7%
N=18
51%
N=146
31%
N=88
16%
N=47
2%
N=7
44%
N=117
35%
N=93
20%
N=54
0%
N=1
4%
N=12
85 Please also rate each of the following
in the Corona community.

Well-designed neighborhoods
Excellent
Good
Fair
Poor
Preservation of the historical or cultural character
of the community
Excellent
Good
Fair
Poor
Public places where people want to spend time Excellent Good
Fair
Poor
Variety of housing options Excellent
Good
Fair
Poor
Availability of affordable quality housing Excellent
Good
Fair
Poor
Excellent
25%
N=75
37%
N=110
34%
N=102
36%
N=98
31%
N=85
25%
N=68
7%
N=20
50%
N=148
33%
N=98
15%
N=46
2%
N=6
38%
N=113
31%
N=90
29%
N=84
2%
N=7
63%
N=160
19%
N=49
15%
N=39
2%
N=6
86 Please also rate each of the following
in the Corona community.

Availability of affordable quality housing Poor
Overall quality of new development Excellent
Good
Fair
Poor
Overall appearance Excellent
Good
Fair
Poor
Cleanliness Excellent
Good
Fair
Poor
Water resources Excellent
Good
Fair
Poor
Air quality Excellent
Good
Fair
Poor
36%
N=100
30%
N=81
32%
N=88
2%
N=6
22%
N=66
35%
N=109
41%
N=127
2%
N=6
26%
N=80
44%
N=133
24%
N=72
6%
N=19
69%
N=182
22%
N=58
8%
N=20
1%
N=3
34%
N=103
25%
N=74
0%
N=
87 Please also rate each of the following
in the Corona community.

Air quality
Fair
Poor
Availability of paths and walking trails Excellent
Good
Fair
Poor
Fitness opportunities Excellent
Good
Fair
Poor
Recreational opportunities Excellent
Good
Fair
Poor
Availability of affordable quality food Excellent
Good
Fair
Poor
Availability of affordable quality health care Excellent Good
Fair
41%
N=125
26%
N=78
32%
N=96
31%
N=92
11%
N=32
23%
N=68
38%
N=113
31%
N=92
8%
N=25
30%
N=91
33%
N=99
32%
N=94
5%
N=15
24%
N=71
44%
N=130
29%
N=84
3%
N=10
24%
N=65
5%
N=15
88 Please also rate each of the following
in the Corona community.

Availability of affordable quality health care
Good
Fair
Poor
Availability of preventive health services Excellent
Good
Fair
Poor
Availability of affordable quality mental health care Excellent Good
Fair
Poor
Opportunities to attend cultural/arts/music
activities
Excellent
Good
Fair
Poor
Community support for the arts Excellent
Good
Fair
Poor
Availability of affordable quality
childcare/preschool
Excellent
Good
36%
N=96
34%
N=92
31%
N=76
29%
N=71
33%
N=81
7%
N=16
56%
N=107
20%
N=38
23%
N=44
1%
N=3
45%
N=127
34%
N=96
18%
N=52
3%
N=8
43%
N=102
35%
N=84
18%
N=43
4%
N=8
2%
N=2
89 Please also rate each of the following
in the Corona community.

Availability of affordable quality
childcare/preschool
Excellent
Good
Fair
Poor
K-12 education Excellent
Good
Fair
Poor
Adult educational opportunities Excellent
Good
Fair
Poor
Sense of civic/community pride Excellent
Good
Fair
Poor
Neighborliness of residents Excellent
Good
Fair
Poor
Excellent
43%
N=64
30%
N=44
25%
N=37
12%
N=31
35%
N=94
39%
N=104
14%
N=38
34%
N=63
30%
N=55
31%
N=58
5%
N=10
32%
N=88
36%
N=99
26%
N=71
7%
N=19
26%
N=81
31%
N=95
35%
N=109
7%
N=22
90 Please also rate each of the following
in the Corona community.

Neighborliness of residents Poor
Opportunities to participate in social events and
activities
Excellent
Good
Fair
Poor
Opportunities to attend special events and
festivals
Excellent
Good
Fair
Poor
Opportunities to volunteer Excellent
Good
Fair
Poor
Opportunities to participate in community matters Excellent Good
Fair
Poor
Openness and acceptance of the community toward
people of diverse backgrounds
Excellent
Good
Fair
Poor
29%
N=83
36%
N=104
26%
N=75
9%
N=26
26%
N=75
40%
N=118
25%
N=73
9%
N=25
21%
N=45
33%
N=70
34%
N=74
12%
N=27
24%
N=58
31%
N=74
36%
N=88
9%
N=21
37%
N=91
35%
N=85
10%
N=25
91 Please also rate each of the following
in the Corona community.

Openness and acceptance of the community toward
people of diverse backgrounds
Fair
Poor
Please indicate whether or not you
have done each of the following in the
last 12 months.

Contacted the City of Corona for help or information No Yes
Contacted Corona elected officials to express your
opinion
No
Yes
Attended a local public meeting No
Yes
Watched a local public meeting No
Yes
Volunteered your time to some group/activity No
Yes
Campaigned or advocated for a local issue, cause,
or candidate
No
Yes
Voted in your most recent local election No
Yes
Used public transportation instead of driving No
Yes
Carpooled with other adults or children instead of
driving alone
No
Yes
No
17%
N=42
63%
N=194
37%
N=116
39%
N=121
61%
N=188
29%
N=91
71%
N=218
63%
N=196
37%
N=113
40%
N=122
60%
N=186
24%
N=75
76%
N=234
91%
N=280
9%
N=27
20%
N=62
80%
N=247
62%
N=189
38%
N=116
92 Please indicate whether or not you
have done each of the following in the
last 12 months.

Carpooled with other adults or children instead of
driving alone Yes
Walked or biked instead of driving No
Yes
Please rate the quality of each of the
following services in Corona.

Public information services Excellent
Good
Fair
Poor
Economic development Excellent
Good
Fair
Poor
Traffic enforcement Excellent
Good
Fair
Poor
Traffic signal timing Excellent
Good
Fair
Poor
Street repair Excellent
Good
52%
N=161
48%
N=149
22%
N=57
35%
N=90
32%
N=81
11%
N=29
37%
N=98
31%
N=82
28%
N=74
4%
N=10
41%
N=116
30%
N=86
23%
N=65
6%
N=16
37%
N=113
31%
N=94
26%
N=80
7%
N=21
5%
N=15
93 Please rate the quality of each of the
following services in Corona.

Street repair
Excellent
Good
Fair
Poor
Street cleaning Excellent
Good
Fair
Poor
Street lighting Excellent
Good
Fair
Poor
Sidewalk maintenance Excellent
Good
Fair
Poor
Bus or transit services Excellent
Good
Fair
Poor
Excellent
28%
N=85
38%
N=115
29%
N=89
18%
N=51
38%
N=109
35%
N=102
9%
N=26
11%
N=33
33%
N=99
46%
N=140
10%
N=31
17%
N=49
47%
N=140
28%
N=84
8%
N=23
32%
N=57
37%
N=66
25%
N=44
6%
N=10
94 Please rate the quality of each of the
following services in Corona.

Bus or transit services Poor
Land use, planning and zoning Excellent
Good
Fair
Poor
Code enforcement Excellent
Good
Fair
Poor
Affordable high-speed internet access Excellent
Good
Fair
Poor
Garbage collection Excellent
Good
Fair
Poor
Drinking water Excellent
Good
Fair
Poor
49%
N=121
27%
N=66
22%
N=55
1%
N=3
49%
N=133
30%
N=82
19%
N=52
1%
N=4
38%
N=94
28%
N=71
28%
N=70
6%
N=15
12%
N=35
19%
N=56
48%
N=143
22%
N=66
28%
N=76
39%
N=107
9%
N=26
95 Please rate the quality of each of the
following services in Corona.

Drinking water
Fair
Poor
Sewer services Excellent
Good
Fair
Poor
Storm water management Excellent
Good
Fair
Poor
Power (electric and/or gas) utility Excellent
Good
Fair
Poor
Utility billing Excellent
Good
Fair
Poor
Police/Sheriff services Excellent
Good
Fair
24%
N=68
3%
N=9
33%
N=89
47%
N=126
17%
N=46
10%
N=23
32%
N=73
50%
N=116
9%
N=21
26%
N=75
25%
N=71
41%
N=116
9%
N=25
31%
N=91
33%
N=97
28%
N=82
9%
N=26
38%
N=113
12%
N=36
96 Please rate the quality of each of the
following services in Corona.

Police/Sheriff services
Good
Fair
Poor
Crime prevention Excellent
Good
Fair
Poor
Animal control Excellent
Good
Fair
Poor
Ambulance or emergency medical services Excellent
Good
Fair
Poor
Fire services Excellent
Good
Fair
Poor
Fire prevention and education Excellent
Good
16%
N=46
34%
N=102
33%
N=91
36%
N=100
27%
N=74
5%
N=13
11%
N=25
35%
N=80
47%
N=110
7%
N=17
12%
N=20
26%
N=45
46%
N=81
16%
N=29
3%
N=6
18%
N=43
44%
N=107
36%
N=87
21%
N=43
97 Please rate the quality of each of the
following services in Corona.

Fire prevention and education
Excellent
Good
Fair
Poor
Emergency preparedness Excellent
Good
Fair
Poor
Preservation of natural areas Excellent
Good
Fair
Poor
Corona open space Excellent
Good
Fair
Poor
Recycling Excellent
Good
Fair
Poor
Excellent
16%
N=31
23%
N=45
40%
N=80
29%
N=56
35%
N=67
24%
N=46
12%
N=24
38%
N=94
27%
N=66
26%
N=63
9%
N=22
46%
N=118
28%
N=73
19%
N=50
6%
N=16
26%
N=65
30%
N=75
32%
N=79
12%
N=28
98 Please rate the quality of each of the
following services in Corona.

Recycling Poor
Yard waste pick-up Excellent
Good
Fair
Poor
City parks Excellent
Good
Fair
Poor
Recreation programs or classes Excellent
Good
Fair
Poor
Recreation centers or facilities Excellent
Good
Fair
Poor
Health services Excellent
Good
Fair
Poor
14%
N=38
26%
N=69
38%
N=100
22%
N=59
19%
N=57
36%
N=110
33%
N=101
12%
N=35
21%
N=46
38%
N=84
28%
N=62
14%
N=31
25%
N=56
32%
N=72
30%
N=67
14%
N=32
34%
N=79
29%
N=67
10%
N=23
99 Please rate the quality of each of the
following services in Corona.

Health services
Fair
Poor
Public library services Excellent
Good
Fair
Poor
Overall customer service by Corona employees Excellent
Good
Fair
Poor
Please rate the following categories
of Corona government performance.

The value of services for the taxes paid to Corona Excellent Good
Fair
Poor
The overall direction that Corona is taking Excellent
Good
Fair
Poor
The job Corona government does at welcoming
resident involvement
Excellent
Good
Fair
28%
N=64
8%
N=20
24%
N=63
40%
N=105
28%
N=73
12%
N=32
23%
N=61
45%
N=119
20%
N=53
40%
N=110
33%
N=89
25%
N=67
2%
N=5
37%
N=109
30%
N=86
30%
N=88
3%
N=9
26%
N=58
9%
N=20
100
Please rate the following categories
of Corona government performance.

The job Corona government does at welcoming
resident involvement
Good
Fair
Poor
Overall confidence in Corona government Excellent
Good
Fair
Poor
Generally acting in the best interest of the
community
Excellent
Good
Fair
Poor
Being honest Excellent
Good
Fair
Poor
Being open and transparent to the public Excellent
Good
Fair
Poor
Informing residents about issues facing the
community
Excellent
Good
26%
N=59
39%
N=86
37%
N=105
29%
N=83
30%
N=83
4%
N=11
41%
N=117
25%
N=71
28%
N=79
6%
N=17
35%
N=86
21%
N=51
40%
N=98
4%
N=11
41%
N=105
24%
N=62
26%
N=66
8%
N=21
7%
N=19
101
Please rate the following categories
of Corona government performance.

Informing residents about issues facing the
community
Excellent
Good
Fair
Poor
Treating all residents fairly Excellent
Good
Fair
Poor
Treating residents with respect Excellent
Good
Fair
Poor
Overall, how would you rate the
quality of the services provided by
each of the following?
The City of Corona Excellent
Good
Fair
Poor
The Federal Government Excellent
Good
Fair
Poor
Essential
41%
N=115
31%
N=89
21%
N=60
28%
N=68
26%
N=63
36%
N=86
10%
N=24
22%
N=54
28%
N=71
34%
N=85
16%
N=39
22%
N=65
34%
N=101
36%
N=109
8%
N=23
51%
N=147
39%
N=113
7%
N=19
4%
N=10
102
Overall, how would you rate the
quality of the services provided by
each of the following? The Federal Government Poor
Please rate how important, if at all,
you think it is for the Corona
community to focus on each of the
following in the coming two years.

Overall economic health Essential
Very important
Somewhat important
Not at all important
Overall quality of the transportation system Essential
Very important
Somewhat important
Not at all important
Overall design or layout of residential and
commercial areas
Essential
Very important
Somewhat important
Not at all important
Overall quality of the utility infrastructure Essential Very important
Somewhat important
Not at all important
Overall feeling of safety Essential
Very important
Somewhat important
Not at all important
3%
N=9
11%
N=34
33%
N=99
53%
N=159
8%
N=25
21%
N=64
32%
N=96
39%
N=117
3%
N=10
19%
N=59
39%
N=118
38%
N=115
3%
N=9
20%
N=58
31%
N=92
46%
N=137
10%
N=31
21%
N=63
69%
N=207
103
Please rate how important, if at all,
you think it is for the Corona
community to focus on each of the
following in the coming two years.

Overall feeling of safety
Somewhat important
Not at all important
Overall quality of natural environment Essential
Very important
Somewhat important
Not at all important
Overall quality of parks and recreation
opportunities
Essential
Very important
Somewhat important
Not at all important
Overall health and wellness opportunities Essential
Very important
Somewhat important
Not at all important
Overall opportunities for education, culture, and
the arts
Essential
Very important
Somewhat important
Not at all important
Residents' connection and engagement with their
community
Essential
Very important
Somewhat important
0%
N=1
6%
N=17
18%
N=54
45%
N=135
32%
N=97
2%
N=7
25%
N=77
33%
N=100
39%
N=120
5%
N=15
21%
N=63
35%
N=105
39%
N=119
5%
N=15
34%
N=100
29%
N=84
32%
N=93
40%
N=121
30%
N=91
104
Please rate how important, if at all,
you think it is for the Corona
community to focus on each of the
following in the coming two years.

Residents' connection and engagement with their
community
Very important
Somewhat important
Not at all important
Please rate each of the following in
the Corona community.

Public safety efforts (e.g., protection of the general
public)
Excellent
Good
Fair
Poor
City's efforts to reduce homelessness Excellent
Good
Fair
Poor
Places to recreate, socialize, meet, and connect
with friends, neighbors and family
Excellent
Good
Fair
Poor
Variety and frequency of community events Excellent
Good
Fair
Poor
Bike lanes Excellent
Good
2%
N=7
28%
N=85
17%
N=47
34%
N=98
36%
N=102
13%
N=37
60%
N=157
25%
N=65
11%
N=29
4%
N=10
39%
N=107
38%
N=105
20%
N=55
4%
N=10
34%
N=91
40%
N=108
20%
N=55
5%
N=14
8%
N=20
105
Please rate each of the following in
the Corona community.

Bike lanes
Excellent
Good
Fair
Poor
Given the chance to start over, how likely or
unlikely would you be to choose to live in Corona
again?
Very likely
Somewhat likely
Somewhat unlikely
Very unlikely
How prepared, if at all, do you feel you are in an
event of an emergency?
Very prepared
Somewhat prepared
Not at all prepared
Please rate how likely or unlikely you
or your household would be to use
each of the following online/digital
services if they were provided by the
City of Corona.

Improved online utility customer portal (e.g.,
service requests, payment history, usage)
Very likely
Somewhat likely
Somewhat unlikely
Very unlikely
Lost and found pet portal Very likely
Somewhat likely
Somewhat unlikely
Very unlikely
Chatbot with detailed information about City
services
Very likely
Somewhat likely
Somewhat unlikely
Very unlikely
Online applications for printing of bus fares/passes Very likely Somewhat likely
Somewhat unlikely
Very unlikely
Additional online payment capabilities (e.g.,
parking, citations, library fines, etc.)
Very likely
Somewhat likely
Somewhat unlikely
Very unlikely
Very likely
5%
N=14
6%
N=19
39%
N=114
11%
N=27
7%
N=17
30%
N=74
52%
N=130
27%
N=76
14%
N=39
33%
N=94
26%
N=74
48%
N=118
17%
N=41
8%
N=19
27%
N=67
18%
N=50
12%
N=34
29%
N=80
41%
N=116
107
Please rate how likely or unlikely you
or your household would be to use
each of the following online/digital
services if they were provided by the
City of Corona.

Additional online payment capabilities (e.g.,
parking, citations, library fines, etc.) Very unlikely
Additional online permit applications (e.g., alarm
permits, block party permits, etc.)
Very likely
Somewhat likely
Somewhat unlikely
Very unlikely
Special event insurance quotes/payments Very likely
Somewhat likely
Somewhat unlikely
Very unlikely
In general, how many times do you: Access the internet from your home Several times a day Once a day
A few times a week
Every few weeks
Less often or never
Access the internet from your cell phone Several times a day Once a day
A few times a week
Every few weeks
Less often or never
Visit social media sites Several times a day
Once a day
8%
N=23
8%
N=23
40%
N=110
44%
N=122
26%
N=63
12%
N=29
27%
N=65
35%
N=86
3%
N=8
1%
N=2
6%
N=17
5%
N=16
86%
N=262
2%
N=5
1%
N=2
1%
N=2
1%
N=4
96%
N=283
76%
N=235
108
In general, how many times do you: Visit social media sites Several times a day
Once a day
A few times a week
Every few weeks
Less often or never
Use or check email Several times a day
Once a day
A few times a week
Less often or never
Share your opinions online Several times a day
Once a day
A few times a week
Every few weeks
Less often or never
Shop online Several times a day
Once a day
A few times a week
Every few weeks
Less often or never
Please rate your overall health. Excellent
Very good
6%
N=18
0%
N=1
7%
N=23
11%
N=33
1%
N=3
2%
N=6
9%
N=28
88%
N=268
34%
N=100
14%
N=42
22%
N=67
8%
N=23
22%
N=66
10%
N=31
23%
N=71
36%
N=110
4%
N=14
27%
N=83
32%
N=100
109
Please rate your overall health.

Excellent
Very good
Good
Fair
Poor
What impact, if any, do you think the economy will
have on your family income in the next 6 months?
Do you think the impact will be:

Very positive
Somewhat positive
Neutral
Somewhat negative
Very negative
How many years have you lived in Corona? Less than 2 years 2-5 years
6-10 years
11-20 years
More than 20 years
Which best describes the building you live in? One family house detached from any other houses
Building with two or more
homes (duplex, townhome,
apartment or condominium)
Mobile home
Other
Do you rent or own your home? Rent
Own
0%
N=
3%
N=10
25%
N=78
39%
N=120
23%
N=71
42%
N=128
26%
N=79
9%
N=29
0%
N=1
53%
N=162
21%
N=64
9%
N=28
13%
N=42
4%
N=13
1%
N=3
0%
N=1
32%
N=99
66%
N=205
36%
N=111
110
Do you rent or own your home?
Rent
Own
About how much is your monthly
housing cost for the place you live
(including rent, mortgage payment,
property tax, property insurance, and
homeowners' association (HOA) fees)?
About how much is your monthly housing cost for
the place you live (including rent, mortgage
payment, property tax, property insurance and
homeowners' association (HOA) fees)?
Less than $500
$500 to $999
$1,000 to $1,499
$1,500 to $1,999
$2,000 to $2,499
$2,500 to $2,999
$3,000 to $3,499
$3,500 or more
Do any children 17 or under live in your household? No
Yes
Are you or any other members of your household
aged 65 or older?
No
Yes
How much do you anticipate your household's total
income before taxes will be for the current year?
(Please include in your total income money from all
sources for all persons living in your household.)
Less than $25,000
$25,000 to $49,999
$50,000 to $74,999
$75,000 to $99,999
$100,000 to $149,999
$150,000 or more
No, not Spanish, Hispanic, or
Latino
64%
N=194
8%
N=24
11%
N=33
26%
N=78
23%
N=68
17%
N=50
5%
N=15
6%
N=18
5%
N=15
52%
N=159
48%
N=149
25%
N=76
75%
N=232
30%
N=87
25%
N=73
16%
N=46
18%
N=54
7%
N=20
4%
N=13
111
ypy
income before taxes will be for the current year?
(Please include in your total income money from all
sources for all persons living in your household.) $150,000 or more Are you Spanish, Hispanic, or Latino? Are you Spanish, Hispanic or Latino? No, not Spanish, Hispanic, or Latino
Yes, I consider myself to be
Spanish, Hispanic, or Latino
What is your race? (Mark one or more races to
indicate what race you consider yourself to be.)
American Indian or Alaskan
Native
Asian, Asian Indian, or Pacific
Islander
Black or African American
White
Other
In which category is your age? 18-24 years
25-34 years
35-44 years
45-54 years
55-64 years
65-74 years
75 years or older
What is your gender? Woman
Man
Identify in another way
How did you hear about this survey? (Select all that
apply.)
The City's website
The City's social media
(Facebook, Twitter, Instagram,
etc.)
Received an email from the City
44%
N=132
56%
N=167
29%
N=84
70%
N=205
7%
N=20
11%
N=33
5%
N=14
3%
N=10
11%
N=33
16%
N=49
25%
N=75
16%
N=49
26%
N=80
3%
N=10
2%
N=7
45%
N=135
53%
N=158
47%
N=140
13%
N=38
112
How did you hear about this survey? (Select all that
apply.)
The City's social media
(Facebook, Twitter, Instagram,
etc.)
Received an email from the City
In a City newsletter or utility bill
Received a postcard or letter
from the City
Nextdoor
In my Facebook feed
Saw it on a video of a public
meeting or at a meeting I
attended
Heard about it from a family
member, friend or neighbor
Heard about it from a business
or social organization in my
community
Polco's weekly email
Polco social media post
Other 2%
N=7
2%
N=5
0%
N=1
0%
N=1
7%
N=22
2%
N=6
21%
N=64
2%
N=6
0%
N=1
2%
N=7
18%
N=53
113
The National Community Survey™ • © 2001‐2022 National Research Center, Inc.

The City of Corona 2022 Community Survey

Page 1 of 5 ends

Please complete this survey if you are the adult (age 18 or older) in the household who most recently had a birthday (the year of birth does not matter). Your responses are confidential and no identifying information will be shared.

1. Please rate each of the following aspects of quality of life in Corona.

Excellent Good Fair Poor Don’t know
Corona as a place to live ........................................................................................................ 1 2 3 4 5 Your neighborhood as a place to live .............................................................................. 1 2 3 4 5 Corona as a place to raise children ................................................................................... 1 2 3 4 5 Corona as a place to work .................................................................................................... 1 2 3 4 5 Corona as a place to visit ...................................................................................................... 1 2 3 4 5 Corona as a place to retire ................................................................................................... 1 2 3 4 5 The overall quality of life in Corona ................................................................................. 1 2 3 4 5 Sense of community ................................................................................................................ 1 2 3 4 5

2. Please rate each of the following characteristics as they relate to Corona as a whole.

Excellent Good Fair Poor Don’t know
Overall economic health of Corona .................................................................................. 1 2 3 4 5 Overall quality of the transportation system (auto, bicycle, foot, bus) in Corona ................................................................................................................................. 1 2 3 4 5 Overall design or layout of Corona’s residential and commercial areas (e.g., homes, buildings, streets, parks, etc.) ................................................. 1 2 3 4 5 Overall quality of the utility infrastructure in Corona (water, sewer, storm water, electric/gas, broadband) ........................................ 1 2 3 4 5 Overall feeling of safety in Corona .................................................................................... 1 2 3 4 5 Overall quality of natural environment in Corona .................................................... 1 2 3 4 5 Overall quality of parks and recreation opportunities ............................................ 1 2 3 4 5 Overall health and wellness opportunities in Corona .............................................. 1 2 3 4 5 Overall opportunities for education, culture, and the arts..................................... 1 2 3 4 5 Residents’ connection and engagement with their community .......................... 1 2 3 4 5

3. Please indicate how likely or unlikely you are to do each of the following.

Very Somewhat Somewhat Very Don’t
likely likely unlikely unlikely know
Recommend living in Corona to someone who asks ..........................1 2 3 4 5 Remain in Corona for the next five years ................................................1 2 3 4 5

4. Please rate how safe or unsafe you feel:

Very Somewhat Neither safe Somewhat Very Don’t
safe safe nor unsafe unsafe unsafe know
In your neighborhood during the day ...................................... 1 2 3 4 5 6 In Corona’s downtown/commercial area
during the day ............................................................................... 1 2 3 4 5 6 From property crime ....................................................................... 1 2 3 4 5 6 From violent crime ........................................................................... 1 2 3 4 5 6 From fire, flood, or other natural disaster ............................. 1 2 3 4 5 6

5. Please rate the job you feel the Corona community does at each of the following.

Excellent Good Fair Poor Don’t know
Making all residents feel welcome ................................................................................... 1 2 3 4 5 Attracting people from diverse backgrounds .............................................................. 1 2 3 4 5 Valuing/respecting residents from diverse backgrounds ...................................... 1 2 3 4 5 Taking care of vulnerable residents (elderly, disabled, homeless, etc.) ........... 1 2 3 4 5

6. Please rate each of the following in the Corona community.

Excellent Good Fair Poor Don’t know
Overall quality of business and service establishments in Corona .................... 1 2 3 4 5 Variety of business and service establishments in Corona .................................... 1 2 3 4 5 Vibrancy of downtown/commercial area ..................................................................... 1 2 3 4 5 Employment opportunities ................................................................................................. 1 2 3 4 5 Shopping opportunities ........................................................................................................ 1 2 3 4 5 Cost of living in Corona.......................................................................................................... 1 2 3 4 5 Overall image or reputation of Corona ........................................................................... 1 2 3 4 5 The National Community Survey™ • © 2001‐2022 National Research Center, Inc.

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7. Please also rate each of the following in the Corona community.

Excellent Good Fair Poor Don’t know
Traffic flow on major streets ............................................................................................... 1 2 3 4 5 Ease of public parking ............................................................................................................ 1 2 3 4 5 Ease of travel by car in Corona ........................................................................................... 1 2 3 4 5 Ease of travel by public transportation in Corona ..................................................... 1 2 3 4 5 Ease of travel by bicycle in Corona ................................................................................... 1 2 3 4 5 Ease of walking in Corona .................................................................................................... 1 2 3 4 5 Well-planned residential growth ...................................................................................... 1 2 3 4 5 Well-planned commercial growth .................................................................................... 1 2 3 4 5 Well-designed neighborhoods ........................................................................................... 1 2 3 4 5 Preservation of the historical or cultural character of the community ............ 1 2 3 4 5 Public places where people want to spend time ........................................................ 1 2 3 4 5 Variety of housing options ................................................................................................... 1 2 3 4 5 Availability of affordable quality housing ..................................................................... 1 2 3 4 5 Overall quality of new development in Corona .......................................................... 1 2 3 4 5 Overall appearance of Corona ............................................................................................ 1 2 3 4 5 Cleanliness of Corona ............................................................................................................. 1 2 3 4 5 Water resources (beaches, lakes, ponds, riverways, etc.) ..................................... 1 2 3 4 5 Air quality .................................................................................................................................... 1 2 3 4 5 Availability of paths and walking trails .......................................................................... 1 2 3 4 5 Fitness opportunities (including exercise classes and paths or trails, etc.) ... 1 2 3 4 5 Recreational opportunities .................................................................................................. 1 2 3 4 5 Availability of affordable quality food ............................................................................ 1 2 3 4 5 Availability of affordable quality health care ............................................................... 1 2 3 4 5 Availability of preventive health services ..................................................................... 1 2 3 4 5 Availability of affordable quality mental health care ............................................... 1 2 3 4 5 Opportunities to attend cultural/arts/music activities .......................................... 1 2 3 4 5 Community support for the arts ........................................................................................ 1 2 3 4 5 Availability of affordable quality childcare/preschool ............................................ 1 2 3 4 5 K-12 education .......................................................................................................................... 1 2 3 4 5 Adult educational opportunities ....................................................................................... 1 2 3 4 5 Sense of civic/community pride ........................................................................................ 1 2 3 4 5 Neighborliness of residents in Corona............................................................................ 1 2 3 4 5 Opportunities to participate in social events and activities .................................. 1 2 3 4 5 Opportunities to attend special events and festivals ............................................... 1 2 3 4 5 Opportunities to volunteer .................................................................................................. 1 2 3 4 5 Opportunities to participate in community matters ................................................ 1 2 3 4 5 Openness and acceptance of the community toward people
of diverse backgrounds ..................................................................................................... 1 2 3 4 5

8. Please indicate whether or not you have done each of the following in the last 12 months.

No Yes
Contacted the City of Corona (in-person, phone, email, or web) for help or information ................................ 1 2 Contacted Corona elected officials (in-person, phone, email, or web) to express your opinion .................... 1 2 Attended a local public meeting (of local elected officials like City Council or County Commissioners, advisory boards, town halls, HOA, neighborhood watch, etc.) ............................................ 1 2 Watched (online or on television) a local public meeting ............................................................................................... 1 2 Volunteered your time to some group/activity in Corona .............................................................................................. 1 2 Campaigned or advocated for a local issue, cause, or candidate .................................................................................. 1 2 Voted in your most recent local election ................................................................................................................................ 1 2 Used bus, rail, subway, or other public transportation instead of driving ............................................................... 1 2 Carpooled with other adults or children instead of driving alone .............................................................................. 1 2 Walked or biked instead of driving ........................................................................................................................................... 1 2 The National Community Survey™ • © 2001‐2022 National Research Center, Inc.

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9. Please rate the quality of each of the following services in Corona.

Excellent Good Fair Poor Don’t know
Public information services ............................................................................................. 1 2 3 4 5 Economic development ..................................................................................................... 1 2 3 4 5 Traffic enforcement ............................................................................................................ 1 2 3 4 5 Traffic signal timing ............................................................................................................ 1 2 3 4 5 Street repair ........................................................................................................................... 1 2 3 4 5 Street cleaning ....................................................................................................................... 1 2 3 4 5 Street lighting ........................................................................................................................ 1 2 3 4 5 Sidewalk maintenance ....................................................................................................... 1 2 3 4 5 Bus or transit services ....................................................................................................... 1 2 3 4 5 Land use, planning, and zoning ...................................................................................... 1 2 3 4 5 Code enforcement (weeds, abandoned buildings, etc.) ...................................... 1 2 3 4 5 Affordable high-speed internet access ....................................................................... 1 2 3 4 5 Garbage collection ............................................................................................................... 1 2 3 4 5 Drinking water ...................................................................................................................... 1 2 3 4 5 Sewer services ....................................................................................................................... 1 2 3 4 5 Storm water management (storm drainage, dams, levees, etc.) .................... 1 2 3 4 5 Power (electric and/or gas) utility ............................................................................... 1 2 3 4 5 Utility billing .......................................................................................................................... 1 2 3 4 5 Police services ....................................................................................................................... 1 2 3 4 5 Crime prevention ................................................................................................................. 1 2 3 4 5 Animal control ....................................................................................................................... 1 2 3 4 5 Ambulance or emergency medical services ............................................................. 1 2 3 4 5 Fire services ........................................................................................................................... 1 2 3 4 5 Fire prevention and education ....................................................................................... 1 2 3 4 5 Emergency preparedness (services that prepare the community for natural disasters or other emergency situations) ..................................... 1 2 3 4 5 Preservation of natural areas (open space, farmlands, and greenbelts) ..... 1 2 3 4 5 Corona open space .............................................................................................................. 1 2 3 4 5 Recycling .................................................................................................................................. 1 2 3 4 5 Green waste pick-up ........................................................................................................... 1 2 3 4 5 City parks ................................................................................................................................. 1 2 3 4 5 Recreation programs or classes .................................................................................... 1 2 3 4 5 Recreation centers or facilities ...................................................................................... 1 2 3 4 5 Health services ...................................................................................................................... 1 2 3 4 5 Public library services ....................................................................................................... 1 2 3 4 5 Overall customer service by Corona employees
(police, receptionists, planners, etc.) ..................................................................... 1 2 3 4 5

10. Please rate the following categories of Corona government performance.

Excellent Good Fair Poor Don’t know
The value of services for the taxes paid to Corona ................................................ 1 2 3 4 5 The overall direction that Corona is taking .............................................................. 1 2 3 4 5 The job Corona government does at welcoming resident
involvement ....................................................................................................................... 1 2 3 4 5 Overall confidence in Corona government ............................................................... 1 2 3 4 5 Generally acting in the best interest of the community ...................................... 1 2 3 4 5 Being honest ........................................................................................................................... 1 2 3 4 5 Being open and transparent to the public ................................................................. 1 2 3 4 5 Informing residents about issues facing the community ................................... 1 2 3 4 5 Treating all residents fairly ............................................................................................. 1 2 3 4 5 Treating residents with respect .................................................................................... 1 2 3 4 5 The National Community Survey™ • © 2001‐2022 National Research Center, Inc.

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11. Overall, how would you rate the quality of the services provided by each of the following? Excellent Good Fair Poor Don’t know
The City of Corona ............................................................................................................... 1 2 3 4 5 The Federal Government .................................................................................................. 1 2 3 4 5

12. Please rate how important, if at all, you think it is for the Corona community to focus on each of the following in the coming two years.

Very Somewhat Not at all
Essential important important important
Overall economic health of Corona .....................................................................................1 2 3 4 Overall quality of the transportation system (auto, bicycle, foot, bus) in Corona ....................................................................................................................................1 2 3 4 Overall design or layout of Corona’s residential and commercial areas (e.g., homes, buildings, streets, parks, etc.) .....................................................1 2 3 4 Overall quality of the utility infrastructure in Corona (water, sewer, storm water, electric/gas, broadband) ..........................................1 2 3 4 Overall feeling of safety in Corona .......................................................................................1 2 3 4 Overall quality of natural environment in Corona .......................................................1 2 3 4 Overall quality of parks and recreation opportunities ...............................................1 2 3 4 Overall health and wellness opportunities in Corona .................................................1 2 3 4 Overall opportunities for education, culture, and the arts........................................1 2 3 4 Residents’ connection and engagement with their community .............................1 2 3 4

13. Please rate each of the following in the Corona community.

Excellent Good Fair Poor Don’t know
Public safety efforts (e.g., protection of the general public) .............................. 1 2 3 4 5 City’s efforts to reduce homelessness ......................................................................... 1 2 3 4 5 Places to recreate, socialize, meet, and connect with friends, neighbors and family ....................................................................................................... 1 2 3 4 5 Variety and frequency of community events ........................................................... 1 2 3 4 5 Bike lanes ................................................................................................................................ 1 2 3 4 5

14. Given the chance to start over, how likely or unlikely would you be to choose to live in Corona again?  Very likely  Somewhat likely Somewhat unlikely Very unlikely

15. How prepared, if at all, do you feel you are in an event of an emergency?  Very prepared  Somewhat prepared  Not at all prepared

16. Please rate how likely or unlikely you or your household would be to use each of the following online/digital services if they were provided by the City of Corona.

Very Somewhat Somewhat Very Don’t
likely likely unlikely unlikely know
Recreation services online facility reservations ......................................... 1 2 3 4 5 Online animal license renewals........................................................................... 1 2 3 4 5 Improved online utility customer portal (e.g., service requests, payment history, usage) ................................................................................... 1 2 3 4 5 Lost and found pet portal ..................................................................................... 1 2 3 4 5 Chatbot with detailed information about City services ........................... 1 2 3 4 5 Online applications for printing of bus fares/passes ............................... 1 2 3 4 5 Additional online payment capabilities (e.g., parking, citations, library fines, etc.) ................................................................................................. 1 2 3 4 5 Additional online permit applications (e.g., alarm permits, block party permits, etc.) .............................................................................................. 1 2 3 4 5 Special event insurance quotes/payments ................................................... 1 2 3 4 5 The National Community Survey™ • © 2001‐2022 National Research Center, Inc.

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Our last questions are about you and your household.

Again, all of your responses to this survey are confidential and no identifying information will be shared.

D1. In general, how many times do you:

Several Once A few times Every Less often Don’t
times a day a day a week few weeks or never know
Access the internet from your home using
a computer, laptop, or tablet computer ......................1 2 3 4 5 6 Access the internet from your cell phone .......................1 2 3 4 5 6 Visit social media sites such as Facebook,
Twitter, Nextdoor, etc. .......................................................1 2 3 4 5 6 Use or check email ....................................................................1 2 3 4 5 6 Share your opinions online ...................................................1 2 3 4 5 6 Shop online ..................................................................................1 2 3 4 5 6 D2. Please rate your overall health.
 Excellent  Very good  Good  Fair  Poor
D3. What impact, if any, do you think the economy will have on your family income in the next 6 months? Do you think the impact will be:
 Very positive  Somewhat positive  Neutral  Somewhat negative  Very negative D4. How many years have you lived in Corona?
 Less than 2 years
 2-5 years
 6-10 years
 11-20 years
 More than 20 years
D5. Which best describes the building you live in?
 One family house detached from any other houses
 Building with two or more homes
(duplex, townhome, apartment, or condominium)
 Mobile home
 Other
D6. Do you rent or own your home?
 Rent
 Own
D7. About how much is your monthly housing cost
for the place you live (including rent, mortgage
payment, property tax, property insurance, and
homeowners’ association (HOA) fees)?
 Less than $500  $2,000 to $2,499
 $500 to $999  $2,500 to $2,999
 $1,000 to $1,499  $3,000 to $3,499
 $1,500 to $1,999  $3,500 or more
D8. Do any children 17 or under live in your
household?
 No  Yes
D9. Are you or any other members of your
household aged 65 or older?
 No  Yes
D10. How much do you anticipate your household’s
total income before taxes will be for the current
year? (Please include in your total income
money from all sources for all persons living in
your household.)
 Less than $25,000  $75,000 to $99,999
 $25,000 to $49,999  $100,000 to $149,999
 $50,000 to $74,999  $150,000 or more
D11. Are you Spanish, Hispanic or Latino?
 No, not Spanish, Hispanic, or Latino
 Yes, I consider myself to be Spanish, Hispanic, or
Latino
D12. What is your race? (Mark one or more races to
indicate what race you consider yourself to be.)
 American Indian or Alaskan Native
 Asian, Asian Indian, or Pacific Islander
 Black or African American
 White
 Other
D13. In which category is your age?
 18-24 years  55-64 years
 25-34 years  65-74 years
 35-44 years  75 years or older
 45-54 years
D14. What is your gender?
 Female
 Male
 Identify in another way
Thank you! Please return the completed survey in the postage-paid envelope to:

National Research Center, Inc., PO Box 549, Belle Mead, NJ 08502

Corona City CouncilOctober 19, 2022

Corona City Council
October 19, 2022