a CORONA
"THE CIRCLE CITY
Barablished
City Strategic Plan Progress Report
Current Reporting Date: Jul 12, 2023
Report Created On: Apr 27, 2023
6 21 138
Strategic Goal Objectives Activity
Overall Summary
%
On Track 28.99
Work Underway 22.46
Not Started 2.17 65%
Upcoming 7.97
Completed 38.41 Progress
100
Report Legend # Priority → No Update Ö Overdue
Strategic Goal 1 Progress 79%
Financial Stability - Ensure the City has adequate and sustainable funding to deliver high-quality services to % In Trac 31.25 5
residents. Vork Underwa
6.25 1
Upcoming 6.25 0 -
Owner: Alex Mercado Completed 56.25
Objectives: 2 Activity: 16
Last Update: Apr 12, 2023 21:33:27
Financial Stability Performance Report
Measure FY22 Q3 FY23 Q3 Trend
GO Bond credit rating AA+ AA+
Outstanding debt per capita $2,212 $2,141
% of GO debt capacity used 8.04% 6.99%
Debt payments as a % of operating budget 11.03% 9.5%
Unfunded pension liability (in millions) SOM SOM
POB balance (in millions) $276M $259M
14.0 (0.43%-28.54%) 14.0 (0.21% - 26.28%) =
Diversity of revenue sources
% of assets funded for scheduled repair & replacement Not Available Not Available TL :
% Major operating funds maintaining minimum fund balance 100% 100% Objectives 1.1 Progress 70%
Increase Financial Stability: Strengthen the City's long-term financial position to ensure ongoing provision of On Track 40.0
core services to all residents.
Work Underway 10.0
Upcoming 10.0
Completed 40.0
Owner: Donna Finch
Activity: 10
Last Update: Apr 12, 2023 20:32:47
Outstanding debt per capita
$2500
$2,212 $2,212 $2,212 $2,212 $2,141 $2,141 $2,141
$2000
$1500
$1000
$564 $564 $564 $564
$500
$0
FY21 Q1 FY21 Q2 FY21 Q3 FY21 Q4 FY22 Q1 FY22 Q2 FY22 Q3 FY22 Q4 FY23 Q1 FY23 Q2 FY23 Q3 Date
Last Update: Apr 12, 2023 20:32:48
% Major Operating Funds Maintaining Minimum Fund Balance 100% 100% 100% 100% 100% 100% 100% 100% 100%
100% 100% 100%
75%
50%
25%
0%
FY21 Q1 FY21 Q2 FY21 Q3 FY21 Q4 FY22 Q1 FY22 Q2 FY22 Q3 FY22 Q4 FY23 Q1 FY23 Q2 FY23 Q3 Quarter
Last Update: Apr 12, 2023 20:32:47
GO Bond credit rating
AA+ AAt AAt AAt AAt AAt AA+
Rating
AA- AA- AA- AA-
FY21 Q1 FY21 Q2 FY21 Q3 FY21 Q4 FY22 Q1 FY22 Q2 FY22 Q3 FY22 Q4 FY23 Q1 FY23 Q2 FY23 Q3 Date
- Bond Rating
Last Update: Apr 12, 2023 21:33:26
Percentage of GO Debt Capacity Used
10%
8.04% 8.04% 8.04% 8.04%
8%
6.99% 6.99% 6.99%
6%
4%
2%
0.98% 0.98% 0.98% 0.98%
0%
FY21 Q1 FY21 Q2 FY21 Q3 FY21 Q4 FY22 Q1 FY22 Q2 FY22 Q3 FY22 Q4 FY23 Q1 FY23 Q2 FY23 03 Quarter
Last Update: Apr 12, 2023 20:32:48
Unfunded Pension Liability/POB balance (in millions)
$300M $276M
$272M $272M $272M $272M $276M $276M
$259M $259M $259M $259M
$200M
$100M
SOM SOM SOM SOM SOM SOM SOM SOM SOM SOM SOM
$OM
FY21 Q1 FY21 Q2 FY21 Q3 FY21 Q4 FY22 Q1 FY22 Q2 FY22 Q3 FY22 Q4 FY23 Q1 FY23 Q2 FY23 Q3 Quarter
• Unfunded pension liability (in millions) POB balance (in millions) Last Update: Apr 12, 2023 20:32:47
Diversity of revenue sources
15 14.0 (0.27% -27.60%) 14.0 (0.43% -28.54%) 14.0 (0.43% -28.54%) 14.0 (0.21% -26.28%) 10 FY21 Q2 FY22 Q1 FY22 Q2 FY22 Q3 FY22 Q4 FY23 Q1 FY23 Q2 FY23 Q3 Quarter
Last Update: Apr 12, 2023 20:32:48
Debt payments as a % of operating budget
12%
11.03% 11.03% 11.03% 11.03%
10% 9.5% 9.5% 9.5%
8%
6%
2.49% 2.49% 2.49% 2.49%
2%
0%
FY21 Q1 FY21 Q2 FY21 Q3 FY21 Q4 FY22 Q1 FY22 Q2 FY22 Q3 FY22 Q4 FY23 Q1 FY23 Q2 FY23 Q3 Quarter
Activity 1.1.1 Update provided by Kim Sitton on Apr 11, 2023 23:22:14 Staff review of FY 2024 budget submittals and service change requests Jul 01, 2020 - Jun 30, 2026 On Track Progress 66% completed. Council reviewed submittals at the Spring Financial Workshop or April 13, 2023. Continuous item to be utilized for future financial decisions.
Utilize the Strategic Plan as a framework to guide future financial decisions.
Owner: Kim Sitton
Activity 1.1.2 Update provided by Kim Sitton on Apr 11, 2023 20:49:43 Jul 01, 2021 - Jun 30, 2022 Completed Progress 100% Item completed in March 2021. Information to be updated and maintained on an annual basis through the budget process to ensure adequate reserves.
Develop a long-range financial forecasting model and plan based on needs and community assessments to ensure
adequate capital reserves.
Owner: Kim Sitton
Activity 1.1.3 Update provided by Alex Mercado on Nov 08, 2022 17:21:19 Jul 01, 2023 - Jun 30, 2024 FY26
Upcoming
Identify core services and service levels for both mandated and non-mandated services, determining resources needed to
adequately support these services, and re-allocate the City budget to fully support these services.
Owner: Kim Sitton
Activity 1.1.4 Update provided by Donna Finch on Apr 20, 2023 23:11:42 Jul 01, 2020 - Jun 30, 2026 Work Underway Bond credit rating to be re-evaluated by rating agencies with next bond issuance.
Progress 33% |
Pursue an AAA/Aaa/AAA GO Bond credit rating from S&P and Moody's & Fitch.
Owner: Kim Sitton
Activity 1.1.5 4 Update provided by Kim Sitton on Apr 11, 2023 23:47:11 FY 2024 departmental budget review meetings completed Feb/Mar 2023. Spring Jul 01, 2022 - Jun 30, 2023 On Track Progress 66% Financial Workshop held on April 13, 2023.
Hold annual work sessions to identify potential cost savings and cost-containment opportunities.
Owner: Kim Sitton
Activity 1.1.6 Update provided by Donna Finch on Apr 20, 2023 23:15:54 Jul 01, 2021 - Jun 30, 2022 The issuance of POBs with an agressive payoff schedule, the establishment of a Completed Progress 100%
section 115 pension stabilization trust, prefunding the trust with $30M and Proactively manage the City's pension liability debt. adopting a pension management policy has effectively resolved this issue. All that is needed now is to follow the policy each year depending on new pension Owner: Kim Sitton liability assessments from CalPERS.
Activity 1.1.7| Update provided by Kim Sitton on Apr 11, 2023 23:47:38 Annual evaluation through the budget process. Process to be completed for Jul 01, 2020 - Jun 30, 2026 On Track Progress 66% FY24 budget by June 2023.
Regularly review revenue sources to ensure a balanced,
intentional allocation of revenue sources that protect against over-reliance on any single source of revenues.
Owner: Kim Sitton
Activity 1.1.8 Update provided by Donna Finch on Apr 20, 2023 23:24:47 Jul 01, 2021 - Jun 30, 2022 Completed Progress 100% New fee schedule adopted March 2022. Fees implemented in various systems and completed May 2022.
Review and update City fees and set intentional cost recovery goals for City services.
Owner: Kim Sitton
Activity 1.1.9 4 Update provided by Kim Sitton on Apr 11, 2023 23:21:38 Continuous item; working with departments to identify funding opportunities.
Jul 01, 2020 - Jun 30, 2026 On Track Progress 66% |
Increase the percentage of services funded via external sources by proactively pursuing grants, partnerships, and other funding opportunities.
Owner: Kim Sitton
Activity 1.1.10 Update provided by Alex Mercado on Oct 26, 2022 20:13:51 Jul 01, 2021 - Jun 30, 2023 Completed Progress 100% Reserve fund created in the FY22 Budget Create strategic reserve funds (e.g. redevelopment, land acquisition, business attraction, etc.) to achieve organizational objectives.
Owner: Kim Sitton
Objectives 1.2 Progress 94%|
Improve the Budget Process: Streamline the budget development process and increase residents' capacity % # On Track 16.67 1
and opportunities to participate.
Completed 83.33
Owner: Donna Finch
Activity: 6
Activity 1.2.1 Update provided by Kim Sitton on Apr 11, 2023 20:30:00 Jul 01, 2020 - Jun 30, 2026 Completed Progress 100% Review of department budgets completed for FY 2024. Continuous item with annual review through budget process.
Utilize zero-based budgeting on a three-year cycle to identify cost savings, justify expenditures, and ensure well-constructed financial plans.
Owner: Kim Sitton
Activity 1.2.2 Update provided by Donna Finch on Apr 20, 2023 23:31:52 Jul 01, 2020 - Jun 30, 2026 Completed Progress 100%| New software (Questica) utilized beginning with the FY22 budget Implement new budgeting software to streamline the annual budget development process, reduce the timeline and
resources needed, and enhance budgeting scenario
capabilities.
Owner: Kim Sitton
Activity 1.2.34 Update provided by Kim Sitton on Apr 11, 2023 23:48:01 Item to be completed by Q4 FY 2023.
Jul 01, 2022 - Jun 30, 2023 On Track Progress 66% |
Establish a process to track total grant funding received on an annual basis.
Owner: Kim Sitton
Activity 1.2.4
Update provided by Alex Mercado on Feb 23, 2023 23:06:23 Jul 01. 2022 - Jun 30, 2023 Completed Progress 100% Budget available in multiple languages; full day budget workshops; community survey to guide budget priorities.
Enhance opportunities for resident participation in the budget process.
Owner: Kim Sitton
Activity 1.2.5 Update provided by Alex Mercado on Feb 23, 2023 23:06:50 Jul 01, 2020 - Jun 30, 2026 Completed Progress 100% Interactive budget implemented; continuous item.
Find ways to simplify budget information.
Owner: Kim Sitton
Activity 1.2.6 Update provided by Alex Mercado on Feb 23, 2023 23:05:39 Jul 01, 2021 - Jun 30, 2023 Completed Progress 100% Interactive budget document implemented in multiple languages in Q1 FY23.
Ensure budget information is available in both English and Spanish.
Owner: Kim Sitton
Strategic Goal 2 Progress 61%
Strong Economy - Expand the local economy by supporting local businesses, providing opportunities for new % # businesses, and ensuring there are ample opportunities for job seekers. On Track 15.79 3 Work Underway 42.11 8
Upcoming 5.26
Owner: Alex Mercado Completed
36.84 Objectives: 3 Activity: 19
Last Update: Apr 20, 2023 18:46:24
Strong Economy Performance Report
Measure FY22 Q3 FY23 Q3 Trend
# of small business grant applicants 0-
% of small businesses that remain open one year after participating in various 100% - entrepreneurship prog
# of businesses promoted 10 -
% of Emprendedor@s graduates that successfully launch their business 100% - # of site selection inquiries that resulted in business opening or expanding in 1- Corona
# of Corona Mall properties redeveloped 0 -
% of business resources that can be accessed in Spanish 50% - % of commercial brokers engaged with 17% -
Objectives 2.1 Progress 80%
Support Local Businesses: Expand the local economy by supporting post-pandemic resilience and recovery of % local businesses and attracting new enterprises to the City. On Track 20.0 Work Underway 20.0 1
Completed 60.0 3
Owner: Donna Finch
Activity: 5
Last Update: Apr 13, 2023 00:33:07
% of small businesses that remain open one year after participating in various entrepreneurship programs 100%
100% 100% 100%
75%
50%
25%
0%
FY23 Q1 FY23 Q2 FY23 Q3
Quarter
Last Update: Apr 13, 2023 00:33:07
# of businesses promoted
20 16
15 10 10
10 6 6
FY22 Q1 FY22 Q2 FY23 Q1 FY23 Q2 FY23 Q3
Quarter
Last Update: Apr 13, 2023 00:33:07
% of commercial brokers engaged with
30%
20% 19% 19%
18%
17%
12%
10%
0%
FY22 Q1 FY22 Q2 FY23 Q1 FY23 Q2 FY23 Q3
Quarter
Activity 2.1.1 Update provided by Alex Mercado on Feb 23, 2023 23:07:35 Jul 01, 2021 - Jun 30, 2023 Completed Progress 100%| Plan adopted in August 2022. Efforts underway include planning for broker communications strategy, broker outreach, and grants program development.
Develop and implement an Economic Development Strategic Plan that provides a vision and framework for business
attraction, expansion, development, and retention.
Owner: Amanda Wicker
Activity 2.1.2 Update provided by Donna Finch on Apr 21, 2023 00:18:40 Jul 01, 2022 - Jun 30, 2023 On Track Progress 66% Department has completed several flow charts on the permit process and entitlement process. Completed flow charts are posted on the city's website.
Improve transparency and trust by creating a development Remaining flow charts to be completed in Q4. handbook that explains the development review and approval process to community members and business owners.
Owner: Joanne Coletta
Activity 2.1.34 Update provided by Kim Sitton on Apr 11, 2023 23:48:25 Update to City Council occurred at Spring Financial Workshop on April 13, 2023; Jul 01, 2022 - Jun 30, 2023 Work Underway staff to continue discussions with the Council at a future meeting.
Progress 33% |
Review and update the City's purchasing process to ensure it follows best practices and provides better opportunities for local vendors.
Owner: Kim Sitton
Activity 2.1.4 Update provided by Donna Finch on Apr 21, 2023 01:01:32 Jul 01, 2021 - Jun 30, 2022 Completed Progress 100% The program was rolled out in June 2021. To date, there are over 130 businesses registered in the program.
Create a Police Officer Business Liaison program to engage local businesses, provide advice on crime prevention, and respond to concerns.
Owner: Dan Bloomfield
Activity 2.1.5 Update provided by Alex Mercado on Oct 26, 2022 20:17:43 Jul 01, 2021 - Jun 30, 2022 Completed Progress 100% "Business Spotlight" e-newsletter launched April '21; dedicated marketing campaigns ongoing
Establish a process to promote local businesses as part of the City's ongoing communication and outreach efforts.
Owner: Amanda Wicker
Objectives 2.2 Progress 55%
Increase Job Opportunities: Reduce local unemployment and increase the number of living-wage jobs within % # Work Underway 66.67 4
the City.
Completed 33.33
Owner: Donna Finch
Activity: 6
Activity 2.2.1 Update provided by Donna Finch on Apr 21, 2023 01:04:39 Jul 01, 2021 - Jun 30, 2023 Work Underway Formal planning for this effort will not commence for a few years. In the meantime, the City continues to partner with the Corona Chamber on business Progress 33% events, outreach, and co-promotion of Live Work Corona, the City's workforce development initiative.
Partner with the Chamber in its Corona 2030 Plan for local job creation to reduce local unemployment.
Owner: Amanda Wicker
Activity 2.2.2 Update provided by Donna Finch on Apr 21, 2023 01:05:34 Jul 01, 2020 - Jun 30, 2026 Work Underway Partnership with RCWDB through the Manufacturing Assistance Program and Live Work Corona. Job fair with Chamber of Commerce planned for May 2023.
Progress 33%
Partner with regional workforce development boards to
increase job opportunities.
Owner: Ashley Zaragoza
Activity 2.2.3
Update provided by Donna Finch on Apr 21, 2023 01:06:23 Jul 01, 2022 - Jun 30, 2024 Work Underway Staff is researching incentives offered from other California municipalities and developing an incentive strategy matrix for consideration of different incentives.
Progress 33%
Craft an incentive strategy for businesses to locate in Corona.
Owner: Amanda Wicker
Activity 2.2.4 Update provided by Alex Mercado on Oct 26, 2022 20:18:39 Jul 01, 2020 - Jun 30, 2021 Completed Progress 100% Launched Emprendedor@s program in 2021 (90+ graduates to date); partnered with SCORE on English trainings; additional trainings planned for FY23.
Develop entrepreneurial workshops and trainings that can be offered in English and Spanish.
Owner: Amanda Wicker
Activity 2.2.5 Update provided by Alex Mercado on Oct 26, 2022 20:19:07 WRCOG voted not to proceed in May '21.
Jul 01, 2021 - Jun 30, 2022 Completed Progress 100%
Explore the creation of an economic development corporation in partnership with the Western Riverside Council of
Governments (WRCOG).
Owner: Amanda Wicker
Activity 2.2.6 Update provided by Donna Finch on Apr 21, 2023 01:08:54 Jul 01, 2020 - Jun 30, 2026 Work Underway Ongoing partnership with LAUNCH, CNUSD, CMC, and local employers.
Development of a Corona Innovation Center is currently underway with local Progress 33% and regional partnerships to create a center that supports current and future workforce, innovation, and entrepreneurship.
Build partnerships and programs that support youth and adult development to ensure a prepared and skilled local workforce.
Owner: Ashley Zaragoza
Objectives 2.3 Progress 54%
Revitalize Downtown: Invest in redevelopment of the downtown to create a thriving destination for residents % # On Track 25.0 2
and visitors.
Work Underway 37.5
Upcoming 12.5 2
Owner: Donna Finch Completed 25.0
Activity: 8
Activity 2.3.1 Update provided by Alex Mercado on Feb 23, 2023 23:09:48 Jul 01, 2021 - Jun 30, 2023 Completed Progress 100% Plan adopted in Sept. 2022. Implementation underway, including codifying Downtown Specific Plan to incorporate DRP vision and working with depts to Develop a Downtown Revitalization Plan (including new design carry out Action Plan guidelines & streetscape enhancements)
Owner: Jess Garcia
Activity 2.3.2
Update provided by Donna Finch on Apr 21, 2023 01:14:19 Jul 01, 2020 - Jun 30, 2026 Work Underway Lab commenced construction on South Mall properties in August 2022; construction improvements anticipated to be complete by early Summer 2023, Progress 33% with internal tenant improvements beginning shortly after. City interdepartmental team coordinating parking lot improvements and utility Redevelop the Corona Mall Properties. upgrades have been completed to replace waterline at the South Mall.
Owner: Jess Garcia
Activity 2.3.3 Update provided by Donna Finch on Apr 21, 2023 01:15:43 Jul 01, 2022 - Jun 30, 2024 On Track Progress 66% | Downtown Commercial Beautification Grant program guidelines have been drafted and routed for internal review. Staff is working through procurement Explore the feasibility of a facade improvement program. process to secure an administrative grant partner that will develop application portal and conduct review. Still on track to launch program by Q4 FY23.
Owner: Amanda Wicker
Activity 2.3.4 Update provided by Donna Finch on Apr 21, 2023 01:20:28 Jul 01, 2022 - Jun 30, 2023 Work Underway Staff will be launching small business grant programs to support business retention and expansion in Corona and will encourage established Corona Progress 33% | restaurants to explore a second location in the Downtown. Additionally, staff continues to research comparable programs offered by other California Explore the feasibility of establishing a program to assist long- municipalities. time Corona restaurants to open smaller scale operations in the downtown area.
Owner: Amanda Wicker
Activity 2.3.5 Update provided by Donna Finch on Apr 21, 2023 01:21:14 Recommended updates discussed with City Council at the study session on April Jul 01, 2021 - Jun 30, 2023 Work Underway
19, 2023.
Progress 33%
Review and update the City's historic building guidelines and explore the establishment of a Historic Building Ordinance with clear preservation guidelines.
Owner: Joanne Coletta
Activity 2.3.6 Update provided by Alex Mercado on Feb 23, 2023 23:10:46 Jul 01, 2021 - Jun 30, 2023 Completed Progress 100% Ordinance on discounted feed reduction approved by City Council in Q2.
Explore the benefits and feasibility of a discounted
development fee structure for "historic home" infill
developments in the Circle and historic areas within the redevelopment area.
Owner: Joanne Coletta
Activity 2.3.7 Update provided by Donna Finch on Apr 21, 2023 01:22:17 Jul 01, 2021 - Jun 30, 2024 On Track Progress 66% Scheduling model will be deployed by June '23.
Take steps to increase crime prevention within the downtown business district, including exploring the deployment of additional dedicated police officers.
Owner: Adam Roulston
Activity 2.3.8 Update provided by Alex Mercado on Nov 08, 2022 17:21:30 FY26
Jul 01, 2025 - Jun 30, 2026 Upcoming
Explore opportunities to bring in additional hotels to support larger conferences, gatherings, and events.
Owner: Amanda Wicker
Strategic Goal 3 Progress 50%|
Sound Infrastructure - Sustain high quality service delivery by investing in public infrastructure, including On Track 37.5
parks, buildings, equipment, roads, and technology.
Work Underway 18.75 3
Not Started 6.25 1
Owner: Alex Mercado Upcoming 18.75
Completed 18.75 3
Objectives: 3 Activity: 16
Last Update: Apr 26, 2023 01:33:11
Sound Infrastructure Performance Report
Measure FY22 Q3 FY23 Q3 Trend
Capital asset and building condition ratings
Net investment in capital assets (in Millions) $63.2M $31.5M % of city facility assets replaced per schedule in the Asset Management Plan
98.25% 97596 7
% of street signs replaced within target timeframes (30 days) Town-wide average street PCI rating 70 To =
Miles of trails per 1,000 residents 0.17 0.17 =
% of residents rating recreation facilities as good or excellent 59% - % of residents rating the availability of paths and walking trails as good or 58% - excellent
% of residents rating the bike lanes as good or excellent 50% - % of residents rating the quality of public parks as good or excellent 65% - Total acres of parks and green space owned/managed by the City 873.17 873.17 Average level of service for key intersections during AM and PM peak hours % of housing within walking distance of commercial centers & public transportation
% of signalized intersections using Al or advanced detection systems Objectives 3.1 Progress 39%
Strengthen City Infrastructure: Ensure that City infrastructure-including streets, municipal facilities, water % Work Underway 16.67 1
and wastewater systems, and technology-is well-maintained for current and future generations.
Not Started 16.67 1
Upcoming 33.33 2
Owner: Donna Finch 2
Completed 33.33
Activity: 6
Last Update: Apr 11, 2023 23:33:19
Net investment in capital assets (in Millions)
$80M
$61.4M 63.2N $63.2M $63.2M
$60M
•$53.9M
$43M 543M 543M
$40M
$31.5M
$19.1M
$20M
S7.6M-
SOM
FY21 Q1 FY21 Q2 FY21 Q3 FY21 Q4 FY22 Q1 FY22 Q2 FY22 Q3 FY22 Q4 FY23 Q1 FY23 Q2 FY23 Q3 Quarter
Last Update: Apr 03, 2023 15:32:52
% of street signs replaced within target timeframes (30 days) 100% 94.5% 93.7%
98.25% 98.4% 97.5%
96% 96% 96% 95.4%
75%
50%
25%
0%
FY21 Q2 FY21 Q3 FY21 Q4 FY22 Q2 FY22 Q3 FY22 Q4 FY23 Q1 FY23 Q2 FY23 Q3 Quarter
Last Update: Apr 26, 2023 01:33:08
Town-wide average street PCI rating
71.25 71
70.75 70.5 A. A
70.25 70 ..
69.75 FY21 Q1 FY21 Q2 FY21 Q3 FY21 Q4 FY22 Q1 FY22 Q2 FY22 Q3 FY22 Q4 FY23 Q1 FY23 Q2 FY23 Q3 Quarter
Activity 3.1.1 Update provided by Donna Finch on Apr 21, 2023 01:26:19 Jul 01, 2021 - Jun 30, 2023 Completed Progress 100% CIP revamp process is complete with revised project criteria, prioritized ranking system, and 10-year timeline; CIP document was revised to remove over 200 Review and revamp the Capital Improvement Plan (CIP) programs and projects that do not meet the new criteria. program to include all potential capital improvement projects (including street and sidewalk maintenance), whether funded or not, utilizing, a 10-year time horizon, and develop a prioritized implementation plan.
Owner: Kim Sitton
Activity 3.1.2 Update provided by Donna Finch on Apr 26, 2023 17:24:10 Jul 01, 2022 - Jun 30, 2023 Work Underway Asset Management Coordinator position is currently in recruitment. Public Works is coordinating with Finance Department to gather available data. Once Progress 33% the position is filled, the coordinator will continue to work with departments to create an inventory of all City assets and develop a program for managing and Develop an asset management program for all city maintaining assets moving forward. The development of the asset infrastructure, including condition assessments, lifecycle management program depends on the available asset inventory, which can take determinations, and preventative maintenance program for over one year to complete. major capital assets— including City buildings-to extend their lifecycle.
Owner: Kenny Nguyen
Activity 3.1.3 Update provided by Kenny Nguyen on Apr 26, 2023 02:34:01 Jul 01, 2022 - Jun 30, 2023 Not Started Progress 0% Once the asset management plan (including condition assessments, lifecycle determination, and other tasks) is developed, a long-term capital reserve/asset Develop a long-term capital reserve/asset management funding management funding policy can be established, which can take six months to policy for maintaining and replacing infrastructure assets.
Owner: Kenny Nguyen
Activity 3.1.4 Update provided by Alex Mercado on Oct 26, 2022 20:26:41 Jul 01, 2021 - Jun 30, 2022 Completed Progress 100% SIFI Contract approved Dec '21 Develop a Fiber Optic Master Plan to guide the design,
implementation, and management of the City's fiber optic assets and related infrastructure.
Owner: Chris McMasters
Activity 3.1.5 Update provided by Alex Mercado on Oct 26, 2022 22:18:33 Jul 01, 2023 - Jun 30, 2024 Upcoming FY24 Project
Build an up-to-date Geographic Information System (GIS) inventory of all utility infrastructure.
Owner: Chris McMasters
Activity 3.1.6 Update provided by Alex Mercado on Oct 26, 2022 22:18:51 Jul 01, 2025 - Jun 30, 2026 Upcoming FY26 Project
Develop a Corporate Energy Management Plan to reduce costs and improve energy efficiency.
Owner: Donna Finch
Objectives 3.2 Progress 42%
Reduce Negative Impacts of Traffic: Reduce traffic congestion and optimize traffic flows. N # Work Underway 50.0
Owner: Donna Finch Upcoming 25.0
Completed 25.0
Activity: 4
Last Update: Apr 26, 2023 00:32:45
% of residents rating the bike lanes as good or excellent 100%
75%
50% 50% 50%
50%
25%
0%
FY23 Q1 FY23 Q2 FY23 Q3
Quarter
Activity 3.2.1 Update provided by Alex Mercado on Oct 26, 2022 22:19:11 FY26 Project
Jul 01, 2025 - Jun 30, 2026 Upcoming
Develop long-term multi-modal transportation plan for traffic improvements, mitigation efforts, and expansion of alternative transportation options (including bicycle and pedestrian) to reduce reliance on fossil fuels.
Owner: Rosalva Ureno
Activity 3.2.2 Update provided by Donna Finch on Apr 26, 2023 17:33:27 Jul 01, 2022 - Jun 30, 2023 Work Underway Advance Traffic Management System Phase 3 almost ready to bid; once construction begins, Al software and hardware updates can occur.
Progress 33%
Modernize traffic cameras and explore utilization of Artificial Intelligence with traffic cameras to optimize traffic flows and improve responsiveness of traffic lights.
Owner: Rosalva Ureno
Activity 3.2.3 Update provided by Donna Finch on Apr 26, 2023 01:48:41 Jul 01, 2020 - Jun 30, 2026 Work Underway Information on priority transportation projects submitted to RCTC; outreach is ongoing with State and Federal legislators to advocate for transportation Progress 33% | funding priorities.
Advocate with Riverside County Transportation Commission (RCTC) and the State for transportation improvements that impact congestion within Corona.
Owner: Savat Khamphou
Activity 3.2.4 Update provided by Joanne Coletta on Apr 04, 2023 23:07:04 Jul 01, 2020 - Jun 30, 2026 Completed Progress 100% City Council in Q3 approved objective development standards and design guidelines for High Density Residential and Mixed Use projects located within Continue efforts to embrace mixed-use developments that the city's commercial corridors and within access to public transportation. would place housing within walking distance of commercial centers and public transportation.
Owner: Joanne Coletta
Objectives 3.3 Progress 66%
Enhance Parks and Recreation Facilities: Develop and enhance parks, trails, and recreational facilities to % # On Track 100.0 6
better serve residents.
Owner: Donna Finch
Activity: 6
Last Update: Apr 05, 2023 14:33:21
Miles of trails per 1,000 residents
0.2 0.17 0.17 0.17 0.17 0.17 0.17 0.17 0.17
0.15 0.1
0.05 FY21 Q2 FY22 Q1 FY22 Q2 FY22 Q3 FY22 Q4 FY23 Q1 FY23 Q2 FY23 Q3 Quarter
Last Update: Apr 26, 2023 00:32:45
% of residents rating recreation facilities as good or excellent 100%
75%
59% 59% 59%
50%
25%
0%
FY23 Q1 FY23 Q2 FY23 Q3
Quarter
Last Update: Apr 26, 2023 00:32:45
% of residents rating the availability of paths and walking trails as good or excellent 100%
75%
58% 58% 58%
50%
25%
0%
FY23 Q1 FY23 Q2 FY23 Q3
Quarter
Last Update: Apr 26, 2023 00:32:45
% of residents rating the quality of City parks as good or excellent 100%
75%
65% 65% 65%
50%
25%
0%
FY23 Q1 FY23 Q2 FY23 Q3
Quarter
Last Update: Apr 05, 2023 14:33:21
Total acres of parks and green space owned/managed by the City 1000
873.17 873.17 873.17 873.17 873.17 873.17 873.17 873.17 750
500
250
FY21 Q2 FY22 Q1 FY22 Q2 FY22 Q3 FY22 Q4 FY23 Q1 FY23 Q2 FY23 Q3 Quarter
Activity 3.3.1 4 Update provided by Bailey Ward on Apr 12, 2023 14:43:30 Community Services staff worked with 110%, the sub-consultant for the Jul 01, 2021 - Jun 30, 2023 On Track Progress 66%| financial viability of projects and priorities outlined in the Master Plan. All financial data has been provided to the consultant as of November 2022. Two Develop a Parks and Recreation Master Plan surveys have been conducted and results are being finalized and compiled by MIG to draft a gap analysis of where Corona is not meeting its standard to Owner: Moses Cortez
provide equitable amenities to all Corona residents in all 4 quadrants. Plan is on target to be delivered to Committee of the Whole in September 2023.
Activity 3.3.2 4 Update provided by Bailey Ward on Apr 12, 2023 14:44:42 Two Trails Working Group meetings were held on January 19th and March 30, Jul 01, 2021 - Jun 30, 2023 On Track Progress 66% 2023, focusing on trail heads and amenities to enhance the trail and user experience. ALTA Planning created a draft plan and will deliver a final plan in Develop Trails Master Plan for the City, including safety August. Staff will be bringing additional updates to the Parks and Recreation planning and planning for access points to Cleveland National meetings on April 27th and May 9, 2023. Plan is on target to be delivered to Forest. Committee of the Whole in August 2023.
Owner: Moses Cortez
Activity 3.3.34 Update provided by Bailey Ward on Apr 12, 2023 14:58:37 The Community Services Team is working with our consultant as part of the Jul 01, 2021 - Jun 30, 2023 On Track Progress 66% Parks and Recreation Master Plan to create equitable standards for all our parks sites which will include both maintenance and amenity standards.
Establish consistent quality and maintenance standards for City park and recreation facilities.
Owner: Moses Cortez
Activity 3.3.44 Update provided by Bailey Ward on Apr 12, 2023 15:38:53 Staff for both Building Maintenance and Park Maintenance perform regular Jul 01, 2022 - Jun 30, 2024 On Track Progress 66% | inspections and document all proactive or corrective maintenance items in Nex- Gen the City's Assets Management System. These inspections and reports help Utilize an asset management program to ensure that condition provide resources for budgetary and Capital Improvement request. This assessments, maintenance activities, and upgrades for park program tracks all repairs and services to the assets and tracks the useful life of and recreation facilities are prioritized and completed in a the piece of equipment. timely manner.
Owner: Moses Cortez
Activity 3.3.5 Update provided by Donna Finch on Apr 24, 2023 23:17:15 Jul 01, 2020 - Jun 30, 2026 On Track Progress 66% The Community Services Maintenace team has been utilizing the Nex-Gen asset management program to assign and track regular inspections. This program Institute regular park inspections to proactively identify needed allows the Maintenance area to evaluate its assets to identify needed repairs, repairs, improvements, and required maintenance to ensure a improvements, and required maintenance. Staff are in the development phase consistent high-quality experience and develop an easy-to-read of creating an easy-to read report card/dashboard that is public facing. report card.
Owner: Moses Cortez
Activity 3.3.6 4 Update provided by Bailey Ward on Apr 12, 2023 15:05:32 The Park Adoption program is underway with Corona High School and Jul 01, 2020 - Jun 30, 2026 On Track Progress 66% | Centennial High School adopting Victoria Park as part of the six-month pilot program. Staff will be meeting with the Rotary Club on April 12, 2023, to Continue efforts to implement "park sponsorships" to increase promote interest in the program and build momentum with local businesses funding and community support for parks. through the organization's various resources.
Owner: Moses Cortez
Strategic Goal 4 Progress 73%|
Safe Community - Protect our quality of life by ensuring the community is safe and clean. % # On Track 54.17 13
Work Underway 12.5 3
Owner: Alex Mercado
Completed 33.33 8
Objectives: 5 Activity: 24
Last Update: Apr 11, 2023 21:33:33
Public Safety Services and Emergency Response Times
Measure FY22 Q3 FY23 Q3 Trend
Avg. Police response time to Priority 1 calls 00:05:35 00:05:45 Avg. Police response time to 90% of Priority 1 calls 00:04:44 00:04:48 Avg. response time to all fire incidents 00:05:11 00:05:24 Avg. response time to 90% of fire incidents 00:07:53 00:07:46 Avg. response time to all medical calls 00:05:00 00:04:50 Avg. response time to 90% of medical calls 00:07:09 00:07:46 Last Update: Apr 26, 2023 17:33:07
Measure FY22 Q3 FY23 Q3 Trend
Violent crimes 80 84 T
Clearance Rate (Violent crimes) 49% 48%
Property crimes 980 825
Clearance Rate (Property crimes) 6% 7%
Homicides 1
% of residents feeling very safe in their neighborhoods during the day 86% - % Community satisfaction rating of public safety efforts 59% - Suicides 1 T
Traffic fatalities 5 2
Traffic accidents 282 256
Drug/alcohol related traffic collisions 24 18 t
% of community members who report they are prepared for an 83% - emergency
Annual number of residents taking part in emergency preparedness 0 177 T trainings. Events include CERT training and CPR classes.
Number of homeless individuals within the City 109 110 T % Community satisfaction rating of the City's efforts to reduce 25% - homelessness
First time Homeless 26 12 t
Emergency Shelter Beds Available 40 35
Average length of homelessness (years) 3.75 1.8
Annual returns to homelessness 2
Number of affordable housing units 1,384 1,384
Number of permanent supportive housing units under development 90 90 ₴ Number of code compliance/property maintenance citations or 491 489 + warnings
Median annual household income $88,434 $95,2681
Median single family home cost $530,100 -
% of residents rating the overall cleanliness of Corona as good or 50% - excellent
% of residents rating the overall appearance of Corona as good or 52% - excellent
Total number of trees in City owned parks and rights of way 57,184 58,603 г Avg. number of days to replace dead or damaged trees 28 28 Obiectives 4.1 Progress 62%
Improve Public Safety Services and Emergency Response: Improve the response time and increase the # On Track 62.5 5
capacity of the City's emergency response teams. Work Underwa
25.0 Completed 12.5
Owner: Donna Finch |
Activity: 8
Last Update: Apr 04, 2023 23:33:36
Average Police Response Times (minutes)
00:06:15
00:06:01
00:05:56
00:05:50 00:05:44 00:05:44 00:05:44 00:05:45
*00:05:40
00:05:35 00:05:34
00:05:25
00:04:58
00:05:00 00:04:53
00:04:47 00:04:46 00:04:49 00:04:48
00:04:44 00:04:42
00:04:35
00:04:35
00:04:10
FY21 Q2 FY21 Q3 FY21 Q4 FY22 Q2 FY22 Q3 FY22 Q4 FY23 Q1 FY23 Q2 FY23 Q3 Quarter
— Avg. Police response time to Priority 1 calls — Avg. Police response time to 90% of Priority 1 calls Last Update: Apr 04, 2023 23:33:36
% of Police arrival times within 5:00 min. of all Priority 1 calls 50%
42%
39% 39% 40%
40% 38% 38%
34% 35%
33%
30%
20%
10%
0%
FY21 Q2 FY21 Q3 FY21 Q4 FY22 Q2 FY22 Q3 FY22 Q4 FY23 Q1 FY23 Q2 FY23 Q3 Quarter
Last Update: Apr 11, 2023 20:32:48
Average response time to all fire incidents
00:09:10
00:08:57 - 00:08:27 00:08:40
00:08:18
00:08:20
00:07:53 00:07:46
00:07:36
00:07:19 00:07:27
00:07:30
00:06:40
00:06:01
00:05:50 00:05:35 00:05:36
00:05:29 00:05:30 00:05:24 ~00:05:22 00:05:24
00:05:111
00:05:00
00:04:10
FY21 Q2 FY21 Q3 FY21 Q4 FY22 Q2 FY22 Q3 FY22 Q4 FY23 Q1 FY23 Q2 FY23 Q3 Quarter
• Avg. response time to all fire incidents (min) + Avg. response time to 90% of fire incidents (min) Last Update: Apr 11, 2023 20:32:48
% of Fire arrival times within 6:00 min. to fire incidents 80%
75% 74%
70% 70% 71%
69% 68%
67% 66% 66%
63%
60%
40%
20%
0%
FY21 Q1 FY21 02 FY21 Q3 FY21 Q4 FY22 Q1 FY22 Q2 FY22 Q3 FY22 Q4 FY23 Q1 FY23 Q2 FY23 Q3 Quarter
Last Update: Apr 11, 2023 21:33:31
Average response time to all medical calls
00:08:20
00:07:46
00:07:30 00:07:19 00:07:22 00:07:20 00:07:26
00:07:13 00:07:17 00:07:16
00:07:09
00:06:40
00:05:50
00:05:09 00:05:11 00:05:11 00:05:08 00:05:07 00:05:08
00:05:00 00:05:00
00:05:00 00:04:50
00:04:10
FY21 Q2 FY21 Q3 FY21 Q4 FY22 Q2 FY22 Q3 FY22 Q4 FY23 Q1 FY23 Q2 FY23 Q3 Quarter
• Avg. Police response time to Priority 1 calls (min) + Avg. Police response time to 90% of Priority 1 calls (min) Last Update: Apr 11, 2023 20:32:49
% of Fire arrival times within 6:00 min. to medical calls 100%
84%
79%
74% 74% 74% 75% 76%
75% 73% 72% 73%
69%
50%
25%
0%
FY21 Q1 FY21 Q2 FY21 Q3 FY21 Q4 FY22 Q1 FY22 Q2 FY22 Q3 FY22 Q4 FY23 Q1 FY23 Q2 FY23 Q3 Quarter
Last Update: Apr 12, 2023 01:32:50
Violent crimes
110
102
100
97 90
84 82
80 80
80 75 75
70 64
62 60
FY21 Q1 FY21 Q2 FY21 Q3 FY21 Q4 FY22 Q1 FY22 Q2 FY22 Q3 FY22 Q4 FY23 Q1 FY23 Q2 FY23 Q3 Quarter
Last Update: Apr 12, 2023 01:32:50
Violent crimes clearance rate (percent)
80%
61%
60% 59%
55% 56%
51% 49%
48%
43% 44%
40%
40%
33%
20%
0%
FY21 Q1 FY21 Q2 FY21 Q3 FY21 Q4 FY22 Q1 FY22 Q2 FY22 Q3 FY22 Q4 FY23 Q1 FY23 Q2 FY23 Q3 Quarter
Last Update: Apr 12, 2023 01:32:50
Property crimes
1250
1,022 1,039
980 982
1000
922
860 871
807 825
785
741
750
500
250
FY21 Q1 FY21 Q2 FY21 Q3 FY21 Q4 FY22 Q1 FY22 Q2 FY22 Q3 FY22 Q4 FY23 Q1 FY23 Q2 FY23 Q3 Quarter
Last Update: Apr 12, 2023 01:32:50
Property crimes clearance rate (percent)
12%
10%
10%
9%
8%
7% 7%
6% 6% 6% 6% 6% 6%
6%
5%
4%
2%
0%
FY21 Q1 FY21 Q2 FY21 Q3 FY21 Q4 FY22 Q1 FY22 Q2 FY22 Q3 FY22 Q4 FY23 Q1 FY23 Q2 FY23 Q3 Quarter
Last Update: Apr 04, 2023 17:33:17
Homicides
FY21 Q1 FY21 Q3 FY21 Q4 FY22 Q1 FY22 Q2 FY22 Q4 FY23 Q1 FY23 Q3 Quarter
Last Update: Apr 04, 2023 17:33:17
Suicides
4 3 3 3
3 2
2 FY21 Q1 FY21 Q2 FY21 Q3 FY21 Q4 FY22 Q2 FY22 Q4 FY23 Q2 FY23 Q3 Quarter
Last Update: Apr 04, 2023 16:33:21
Traffic fatalities
6 5 5
4 3
2 2 2 2 2
2 1
FY21 Q3 FY21 Q4 FY22 Q1 FY22 Q2 FY22 Q3 FY22 Q4 FY23 Q1 FY23 Q2 FY23 Q3 Quarter
Last Update: Apr 04, 2023 16:33:21
Traffic accidents
400
355
299 301
300 282 282
265 265
256
242
200%
200
100
FY21 Q1 FY21 Q2 FY21 Q3 FY21 Q4 FY22 Q1 FY22 Q2 FY22 Q3 FY22 Q4 FY23 Q1 FY23 Q2 FY23 Q3 Quarter
Last Update: Apr 04, 2023 16:33:21
Drug/alcohol related traffic collisions
60 50
50 46 46
40 32/
30 27
24 20 18 18
10 FY21 Q1 FY21 Q2 FY21 Q3 FY21 Q4 FY22 Q1 FY22 Q2 FY22 Q3 FY22 Q4 FY23 Q1 FY23 Q2 FY23 Q3 Quarter
Last Update: Apr 26, 2023 00:32:45
% of residents feeling very safe in their neighborhoods during the day 100%
86% 86% 86%
75%
50%
25%
0%
FY23 Q1 FY23 Q2 FY23 Q3
Quarter
Last Update: Apr 26, 2023 00:32:45
% Community satisfaction rating of public safety efforts 80%
59% 59% 59%
60%
40%
20%
0%
FY23 Q1 FY23 Q2 FY23 Q3
Quarter
Activity 4.1.1 Update provided by Matthew Windish on Apr 11, 2023 21:31:05 The NG-911 process has been delayed, with vendors unable to clear the state Jul 01, 2021 - Jun 30, 2023 Work Underway labs. At this time, there are only three vendors to select that have passed the testing. The plan is to request funds on or around July 2023 to purchase a new Progress 33%
911 call-handling platform for the Communications Center.
Upgrade and maintain the City's 911 system to ensure reliable emergency response.
Owner: Paul Mercado
Activity 4.1.2 Update provided by Robert Newman on Apr 11, 2023 20:17:52 Jul 01, 2020 - Jun 30, 2026 Completed Progress 100%| PD DIspatch amended protocols to more rapidly deploy units to calls for service.
PD benchmarks are being met and regularly reported via Annual Report and Identify the obstacles to reducing response times, implement through the City's Quarterly Reports. solutions to meet or beat national benchmarks, track results, and report out publicly.
Owner: Brian Young
Activity 4.1.3 Update provided by Donna Finch on Apr 24, 2023 23:28:35 Jul 01, 2021 - Jun 30, 2023 On Track Progress 66% PD developed a one-day testing event for new police officer candidates and held this event three times since January 2023. Currently, there are six police officer Determine appropriate staffing levels for effective emergency vacancies and 14 full-time Professional staff vacancies, eight of which are response capability and address understaffing. dispatchers. Dispatch hiring has steadily improved, with internal promotions of a call-taker and animal control officer being promoted to dispatcher. The Owner: Robert Newman personnel division developed a recruitment strategy at local high schools and college campuses to attract new hires.
Activity 4.1.4 Update provided by Donna Finch on Apr 24, 2023 23:29:25 Jul 01, 2021 - Jun 30, 2023 On Track Progress 66% Apparatus anticipated for delivery in Q4. Full implementation with dispatch planned FY24 Q1.
Develop a process to scale emergency response to call type and need (i.e. low acuity response model in Fire).
Owner: Brian Young
Activity 4.1.5 Update provided by Donna Finch on Apr 24, 2023 23:30:41 Jul 01, 2021 - Jun 30, 2024 On Track Progress 66% Staff is working with Spillman to resolve ongoing issues with the frequent crashing of the CAD system. IT is working on building and improving existing Explore opportunities to adopt best practices and computer infrastructure and the build of new PC's within the dispatch center. We have aided dispatch systems. weekly meetings with Spillman Support to address the unreliability of their CAD system. Spillman has assigned Support Team, Level 2 to address the ongoing Owner: Paul Mercado issues.
Activity 4.1.6 Update provided by Donna Finch on Apr 24, 2023 23:33:44 Jul 01, 2020 - Jun 30, 2023 On Track Progress 66% While filling current vacancies remains a recruitment priority for the department, the dispatch team developed a new schedule that limits Develop a plan to address chronic staffing issues in the dispatch mandatory work for dispatchers on their days off. The dispatch training program call center. was modified to shorten the total time and allow for an accelerated opportunity to graduate from the training program. The call-taker position is a proven Owner: Robert Newman success in recruitment, as one call-taker was already promoted to a full dispatcher.
Activity 4.1.7 4 Update provided by Kim Sitton on Apr 11, 2023 20:56:59 Fire facilities plan added to scope of work for city facilities assessment and is Jul 01, 2022 - Jun 30, 2023 Work Underway currently in contracting phase; fire apparatus replacement plan is currently underway and included in both the FY 2023 and upcoming FY 2024 budget.
Progress 33% |
Develop a long-term funding strategy-including capital and operating reserve funds-for emergency service assets.
Owner: Kim Sitton
Activity 4.1.8 Update provided by Donna Finch on Apr 24, 2023 23:34:43 Jul 01, 2020 - Jun 30, 2026 On Track Progress 66% The Police Community Outreach Team hosted or participated in 29 events (i.e., Neighborhood Watch, Dog Walker Watch, Business Liaison assessments, etc.) Expand resident engagement and involvement in police and fire this quarter. This was higher than the number of events in Quarter 2. support efforts (e.g., Citizens on Patrol, Neighborhood Watch) Owner: Dan Bloomfield
Obiectives 4.2 Progress 100%|
Increase the City's Cleanliness and Appearance: Enhance the experience of residents, business owners, and Completed 100.0
visitors by ensuring the City is visibly clean.
Owner: Donna Finch
Activity: 3
Activity 4.2.1 Update provided by Bailey Ward on Apr 12, 2023 15:40:55 Jul 01, 2021 - Jun 30, 2022 Completed Progress 100% The Facilities, Parks, and Trails Division is in the process of expanding the City of Corona's contract with graffiti removal vendor. Additional funding requests have Continue and enhance the City's Graffiti Removal program. been made for fiscal year 2024 to accommodate the growing need for graffiti Owner: Moses Cortez
Activity 4.2.2 Update provided by Bailey Ward on Apr 12, 2023 18:22:31 Jul 01, 2021 - Jun 30, 2022 Completed Progress 100% With the recent integration of QR codes in public outreach for the various master plans, the Maintenance area is seeking to expand QR code use to direct and Improve the use of the SeeClickFix app to report issues. encourage residents to report issues via SeeClickFix.
Owner: Moses Cortez
Activity 4.2.3 Update provided by Alex Mercado on Oct 26, 2022 20:40:39 City now enforcing no camping as needed.
Jul 01, 2021 - Jun 30, 2022 Completed Progress 100%
Enforce current anti-camping and trespassing ordinances.
Owner: Adam Roulston
Objectives 4.3 Progress 75%
Strengthen Emergency Preparedness: Improve residents' capacity to prepare and respond to a major % # On Track 75.0
emergency or natural disaster.
Completed 25.0
Owner: Donna Finch
Activity: 8
Activity 4.3.1 Update provided by Alex Mercado on Oct 26, 2022 20:38:14 Will be used as foundation for Fire Safe Council
Jul 01, 2021 - Jun 30, 2022 Completed Progress 100%
Implement the Community Wildfire Protection Plan.
Owner: Brian Young
Activity 4.3.2 Update provided by Donna Finch on Apr 24, 2023 23:59:29 Jul 01, 2022 - Jun 30, 2024 On Track Progress 66% Recovery Plan was completed and implemented. The Local Hazard Mitigation Plan was completed and is awaiting County, State, and Federal approval.
Promote community involvement in identifying hazards and effective measures to reduce impacts.
Owner: Brian Young
Activity 4.3.3 Update provided by Alex Mercado on Feb 23, 2023 23:16:52 Schedule established for safety drills. Multiple exercises scheduled for Spring of Jul 01. 2020 - Jun 30, 2026 Completed Progress 100%|
2023.
Hold annual safety drills for various emergency situations (e.g., fire, earthquake, or active shooter) for both staff and residents.
Owner: Lee Shin
Activity 4.3.4 Update provided by Donna Finch on Apr 25, 2023 00:07:22 Jul 01, 2021 - Jun 30, 2023 On Track Progress 66% Comprehensive databases are being created to provide timely notification to the community in the event of a catastrophic event. This will allow us to keep Raise public awareness of local hazards and risks via a our citizens informed. Social media was utilized to inform citizens of potential communication initiative. local hazards including additional planning, flood-plain protection, and preparedness. Additional emergency response training will be conducted.
Owner: Lee Shin
Activity 4.3.5 Update provided by Donna Finch on Apr 25, 2023 00:30:35 Jul 01, 2020 - Jun 30, 2026 On Track Progress 66% Corona Fire will facilitate an English CERT class on September 9-10, 2023. A Spanish CERT class will be offered on October 14-15, 2023. Additionally, in Expand Community Emergency Response Team (CERT) partnership with Corona-Norco Unified School District, Teen CERT classes will trainings and build neighborhood-based CERT Teams. be provided beginning in the Summer of 2023, and into the Fall school semester.
Owner: Lee Shin
Activity 4.3.6 Update provided by Donna Finch on Apr 25, 2023 00:37:33 Jul 01, 2020 - Jun 30, 2026 On Track Progress 66% | Courses include the integration of the community and the CERT teams into real exercises. The next exercise will be the 2023 Great Shakeout Exercise, as well as Provide preparedness training courses and certifications. a Full-Scale earthquake exercise that will include utilization of communications, light search and rescue, and rapid impact surveys to assess damage.
Owner: Lee Shin Preparedness training courses being offered include Incident Command System (ICS) 100-200, 700-800.
Activity 4.3.7 Update provided by Donna Finch on Apr 25, 2023 00:42:16 Jul 01, 2020 - Jun 30, 2026 On Track Progress 66% On March 18, 2023, Corona Fire in partnership with American Red Cross and 76 volunteers from the community installed 170 smoke alarms in vulnerable Host events that put preparedness skills to use. neighborhoods. Additional events will integrate our citizens into real time activities including the Great Shakeout Exercise in October, and full-scale Owner: Lee Shin exercises that will allow citizens to integrate skills learned from preparedness classes taken.
Activity 4.3.8 Update provided by Donna Finch on Apr 25, 2023 00:42:53 Jul 01, 2022 - Jun 30, 2023 On Track Progress 66% 501(c)3 in progress. Grant-funded web design and marketing strategy development underway.
Create a Fire Safe Council to better equip residents to mitigate impacts of natural disasters.
Owner: Brian Young
Objectives 4.4 Progress 66%|
Reduce Homelessness: Develop a transformational system of services, shelter, and housing for Corona's % *
On Track 100.0
homeless neighbors.
Owner: Donna Finch
Activity: 1
Last Update: Apr 13, 2023 16:32:48
% Community satisfaction rating of the City's efforts to reduce homelessness 30%
25% 25% 25%
25%
20%
15%
10%
5%
0%
FY23 Q1 FY23 Q2 FY23 Q3
Quarter
Last Update: Apr 13, 2023 16:32:48
Number of homeless individuals within the City
125
109 109 109 110 110 110 110
100
75 50
25 FY22 Q1 FY22 Q2 FY22 Q3 FY22 Q4 FY23 Q1 FY23 Q2 FY23 Q3 Quarter
Last Update: Apr 13, 2023 16:32:48
First time Homeless
50 40
30 20
10 FY22 Q1 FY22 Q2 FY22 Q3 FY22 Q4 FY23 Q1 FY23 Q2 FY23 Q3 Quarter
Last Update: Apr 24, 2023 22:32:56
Number of emergency shelter / motel voucher beds
50 40 40
40 35 35 35
30 30
25 20
10 FY22 Q1 FY22 Q2 FY22 Q3 FY22 Q4 FY23 Q1 FY23 Q2 FY23 Q3 Quarter
Last Update: Apr 13, 2023 16:32:48
Average length of homelessness (years)
6 5.6
4.3 4 3.75
3.4 2.4
2.2 2 1.8
FY22 Q1 FY22 Q2 FY22 Q3 FY22 Q4 FY23 Q1 FY23 Q2 FY23 Q3 Quarter
Last Update: Apr 13, 2023 16:32:48
Annual returns to homelessness
15 13
10 2
FY22 Q1 FY22 Q3
Quarter
Activity 4.4.1 Update provided by Donna Finch on Apr 25, 2023 00:43:53 Jul 01, 2020 - Jun 30, 2026 On Track Progress 66% Mercy House is in the process of hiring 48 positions to implement the five different shelter, service, and housing programs approved by City Council on Implement the City's Homelessness Strategic Plan 12/7/22. The target date to open the shelter and housing programs is May 2023.
Owner: Karen Roper
Objectives 4.5 Progress 75%
Increase Access to Affordable Housing: Ensure an adequate supply of housing that is affordable and accessible % # On Track 25.0 1
for current and future generations.
Work Underway 25.0
Completed 50.0
Owner: Donna Finch
Activity: 4
Last Update: Apr 26, 2023 17:32:58
Number of affordable housing units
1500
1,384 1,384 1,384 1,384 1,384 1,384 1,384 1,384 1,384 1,384 1,384 1000
500
FY21 Q1 FY21 Q2 FY21 Q3 FY21 Q4 FY22 Q1 FY22 Q2 FY22 Q3 FY22 Q4 FY23 Q1 FY23 Q2 FY23 Q3 Quarter
Last Update: Apr 13, 2023 16:32:48
Number of permanent supportive housing units under development 100
90 90
80 60
40 20
1?!
FY22 Q2 FY22 Q3 FY22 Q4 FY23 Q1 FY23 Q2 FY23 Q3
Quarter
Activity 4.5.1 Update provided by Donna Finch on Apr 25, 2023 00:44:25 Jul 01, 2022 - Jun 30, 2023 On Track i Progress 66% City Council in Q3 approved Phase 1 of the City's Housing Element Rezoning program to meet its RHNA allocation. Phase 2 is expected to be completed in Q2 Develop a strategy to meet the mandated Regional Housing of FY24.
Needs Assessment residential unit numbers.
Owner: Joanne Coletta
Activity 4.5.2 Update provided by Joanne Coletta on Apr 04, 2023 23:10:13 Jul 01, 2022 - Jun 30, 2023 Completed City Council in Q3 approved an Affordable Housing Overlay zone and rezoned Progress 100%
properties to allow high density residential and mixed use developments.
Adopt a policy to approve and encourage high-density housing within designated areas of the City.
Owner: Joanne Coletta
Activity 4.5.3 Update provided by Donna Finch on Apr 26, 2023 17:23:17 Jul 01, 2020 - Jun 30, 2026 Work Underway Staff continues to work with developer of property at Buena Vista and Second Street on housing development contracts for 110 family units and 25 permanent Progress 33% supportive housing units. Work is also underway with developer of property at Chase and Main Street to process site entitlements and secure project funding Look for opportunities to facilitate the acquisition of sites to develop affordable housing for lower income households.
Owner: Cynthia Lara
Activity 4.5.4 Update provided by Joanne Coletta on Apr 04, 2023 23:11:58 Jul 01, 2020 - Jun 30, 2026 Completed Progress 100% City Council in Q3 approved an Affordable Housing Overlay Zone and rezoned properties to allow high density residential that would set aside units for low Develop affordable housing in areas that are within walking income households. distance of public transportation and commercial services.
Owner: Joanne Coletta
Strategic Goal 5 Progress 61%
Sense of Place - Building community through celebrating our rich heritage, increasing access to recreational % # On Track 36.84 7
and cultural activities, and improving the relationship between the city and residents. Work Underway
31.58 6
Not Started 5.26
Owner: Alex Mercado Completed 26.32
Objectives: 3 Activity: 19
Last Update: Apr 26, 2023 00:32:53
Sense of Place Performance Report
Measure FY22 Q3 FY23 Q3 Trend
Recreation Activity Participants 33,500 201,760
% of City facilities that are ADA compliant
% of City services that can be accessed in Spanish
% of persons who view the job posting on diversityjobs.com 100% - % of residents rating Corona as a place to live as good or excellent 83% - % of residents rating Corona as a place to raise a child as good or excellent 76% - % of residents rating the community's openness and acceptance towards people 57% - of diverse backgrounds as good or excellent
% of residents rating the overall image or reputation of Corona as good or 57% - excellent
% of residents rating the quality and number of places to recreate, socialize, meet 37% - and connect with friends, neighbors, and family as good or excellent % of residents rating the sense of community in Corona as good or excellent 56% - % of residents rating variety and frequency of community events as good or 39% - excellent
% of residents very likely to recommend living in Corona to someone who asks 81% - % of residents who say, given the chance to start over, they would choose to live 80% - in Corona again
% of residents who volunteered time to some group/activity in Corona at least 22% - once last month
Objectives 5.1 Progress 52%
Increase Access to Arts, Culture, and Recreational Activities: Develop and expand opportunities and access % # On Track 42.86 3
to art, culture, and recreational activities. 2
Work Underway 28.57
Not Started 14.29
Owner: Donna Finch 14.29
Completed
Activity: 7
Last Update: Apr 21, 2023 23:33:01
Total annual number of participants in City recreation programs 300k
246,651 248,500
250k
197,500 201,760
200k
150k
102,004
100k
65,001 65,001 65,001 65,001 60,000
50k 33,500
FY21 Q1 FY21 Q2 FY21 Q3 FY21 Q4 FY22 Q1 FY22 Q2 FY22 Q3 FY22 Q4 FY23 Q1 FY23 Q2 FY23 Q3 Quarter
Last Update: Apr 26, 2023 00:32:46
% of residents rating variety and frequency of community events as good or excellent 50%
40% 39% 39% 39%
30%
20%
10%
0%
FY23 01 FY23 Q2 FY23 Q3
Quarter
Last Update: Apr 26, 2023 00:32:47
% of residents who volunteered time to some group/activity in Corona at least once last month 25%
22% 22% 22%
20%
15%
10%
5%
0%
FY23 Q1 FY23 Q2 FY23 Q3
Quarter
Activity 5.1.1 Update provided by Donna Finch on Apr 25, 2023 01:03:43 Jul 01, 2021 - Jun 30, 2023 Work Underway Recommended funding and additional event ideas summitted as part of FY 24 budget.
Progress 33%
Increase large-scale recreation events (sports themed, food, etc.) that provide both social and economic benefits to the community.
Owner: Jason Lass
Activity 5.1.2 Update provided by Alex Mercado on Oct 26, 2022 20:42:40 Jul 01, 2021 - Jun 30, 2022 Completed Progress 100% Instituted Sept '21.
Explore the option of forming a special event unit within the Community Services Department.
Owner: Jason Lass
Activity 5.1.34 Update provided by Bailey Ward on Apr 12, 2023 17:09:36 Community Services staff are in the development phase of the creation of Jul 01, 2022 - Jun 30, 2023 On Track Progress 66% Volunteer-Led Hikes Program. The team is preparing physical materials for the program as well as a QR code that will link participants with online information.
Utilize volunteer-led hikes to help residents become familiar The volunteer led hikes are anticipated to begin in the fall of 2023. with trail and park opportunities in the community.
Owner: Moses Cortez
Activity 5.1.4 Update provided by Donna Finch on Apr 25, 2023 01:06:19 Staff are currently developing a "Ready to Serve" Vendor List for pre-approved Jul 01, 2022 - Jun 30, 2023 On Track Progress 66%
parks and reservations based vendors (ex. party rentals) and on demand Develop "on demand" registration capabilities to provide onsite insurance options to bypass having to purchase outside of the checkout registration or reservations at parks, fields, or facilities. process. Documents are currently in draft and being reviewed with Legal and Risk Management. CivicRec will be modified to allow for 24/7 access and same Owner: Jason Lass day reservation options. Goal is anticipated to be complete for FY 24 Q1.
Activity 5.1.5 Update provided by Donna Finch on Apr 25, 2023 01:07:09 Jul 01, 2022 - Jun 30, 2024 Work Underway Staff are in the process of securing a third-party consultant to contact the Performing Arts Center Feasibility Project. RFP 23-029RH posted November 3, Progress 33% 2022 and closed December 15, 2022. Proposals were reviewed and an award of contract will be presented to City Council April 19, 2023.
Develop an additional performing arts venue within the City and/or renovating the Historic Civic Center to become the City's premier performing and visual arts center.
Owner: Jason Lass
Activity 5.1.6 Update provided by Bailey Ward on Apr 12, 2023 15:14:32 No new updates; All non-art tenants remain under active leases.
Jul 01, 2022 - Jun 30, 2023 Not Started Progress 0%
Designate the Historic Civic Center as Corona's center for the arts and relocate all non-arts lessees.
Owner: Jason Lass
Activity 5.1.7 Update provided by Donna Finch on Apr 25, 2023 01:08:57 Jul 01, 2020 - Jun 30, 2026 On Track Progress 66% The City is in the process of creating the budget for co-sponsored events taking place in Fiscal Year 2024. Applications were shared with community non-profit Promote the use of public spaces for certain festivals or shows organizations on February 20, 2023. Applications closed on March 30, 2023. to showcase arts and culture. Funding recommendations will be shared with the Committee of the Whole in May 2023.
Owner: Jason Lass
Objectives 5.2 Progress 75%
Celebrate the Community's Rich and Diverse Cultural Heritage: Enhance the relationship between the City, % # its neighborhoods, and residents to celebrate the community's rich and diverse cultural heritage. On Track 25.0 Work Underway 25.0
Completed 50.0
Owner: Donna Finch
Activity: 4
Last Update: Apr 26, 2023 00:32:46
% of residents rating Corona as a place to live as good or excellent 100%
83% 83% 83%
75%
50%
25%
0%
FY23 Q1 FY23 Q2 FY23 Q3
Quarter
Last Update: Apr 26, 2023 00:32:46
% of residents rating Corona as a place to raise a child as good or excellent 80%
60%
40%
20%
0%
FY23 Q1 FY23 Q2 FY23 Q3
Quarter
Last Update: Apr 26, 2023 00:32:46
% of residents rating the overall image or reputation of Corona as good or excellent 60%
57% 57% 57%
40%
20%
0%
FY23 Q1 FY23 Q2 FY23 Q3
Quarter
Last Update: Apr 26, 2023 00:32:46
% of residents rating the quality and number of places to recreate, socialize, meet and connect with friends, neighbors, and family as good or excellent
40%
37% 37% 37%
30%
20%
10%
0%
FY23 Q1 FY23 02 FY23 03
Quarter
Last Update: Apr 26, 2023 00:32:46
% of residents rating the sense of community in Corona as good or excellent 60%
56% 56% 56%
40%
20%
0%
FY23 Q1 FY23 Q2 FY23 Q3
Quarter
Last Update: Apr 26, 2023 00:32:47
% of residents very likely to recommend living in Corona to someone who asks 100%
81% 81% 81%
80%
60%
40%
20%
0%
FY23 Q1 FY23 Q2 FY23 Q3
Quarter
Last Update: Apr 26, 2023 00:32:47
% of residents who say, given the chance to start over, they would choose to live in Corona again 100%
80% 80% 80%
80%
60%
40%
20%
0%
FY23 Q1 FY23 Q2 FY23 Q3
Quarter
Activity 5.2.1 Update provided by Jason Lass on Apr 11, 2023 20:22:52 Jul 01, 2020 - Jun 30, 2022 Completed Progress 100% A revised and revamped City event calendar was presented to the Committee of the Whole on November 9, 2023. Staff have made recommendations for Review and revamp the City's calendar of signature community enhancement to the City's event schedule as part of the Fiscal Year 2024 events to clarify the City's role, determine potential partners, budget. and identify opportunities to celebrate diverse cultures.
Owner: Jason Lass
Activity 5.2.2 Update provided by Donna Finch on Apr 25, 2023 01:10:43 This aligns with the city's update to its Historic Resources Ordinance. Discussion Jul 01, 2020 - Jun 30, 2026 Work Underway
scheduled in Q4 at the City Council study session on April 19, 2023.
Progress 33% |
Update the Mills Act Landmark list.
Owner: Joanne Coletta
Activity 5.2.3 Update provided by Cindy Solis on Apr 11, 2023 20:07:34 Visual Brand Identity was presented to Council on February 15th. The City Seal Jul 01, 2020 - Jun 30, 2022 On Track Progress 66%| design will be presented at the May Study Session. Progress continues on track.
Reimagine the City of Corona's brand, identity, and story, and identify opportunities to brand City facilities to instill a sense of pride and make them more welcoming.
Owner: Shaughn Hull
Activity 5.2.4 Update provided by Bailey Ward on Apr 12, 2023 15:24:33 Jul 01, 2020 - Jun 30, 2022 Completed Progress 100% The Community Services Department have held Community Conversations for Hispanic Heritage and Black History Months. The City held its Community Pursue opportunities to highlight the contributions of Latinx, Conversations event for Black History Month on February 16, 2023. The next Asian, Indigenous, and Black residents to Corona's history, Community Conversations event will celebrate Asian American Pacific Islander culture, and current community. (AAPI) Heritage Month and will be held on May 11, 2023 Owner: Jason Lass
Objectives 5.3 Progress 62%
Increase Accessibility: Ensure all residents have equitable access to City services and spaces. % On Track 37.5 w #
Jork Underwa 37.5
Owner: Donna Finch
omplete 25.0
Activity: 8
Last Update: Apr 26, 2023 00:32:46
% of residents rating the community's openness and acceptance towards people of diverse 60%
57% 57% 57%
40%
20%
0%
FY23 Q1 FY23 Q2 FY23 Q3
Quarter
Activity 5.3.1
Update provided by Alex Mercado on Oct 26, 2022 20:44:46 Jul 01, 2021 - Jun 30, 2022 Completed Progress 100% Website translation, budget, Spanish and English PSAs, expanded bilingual pay.
Ensure that City services can be accessed in both English and Spanish.
Owner: Cindy Solis
Activity 5.3.24 Update provided by Cindy Solis on Apr 11, 2023 23:34:26 Staff beginning work with Purchasing for selection of Website Refresh vendor.
Jul 01, 2020 - Jun 30, 2022 Work Underway
Progress 33% |
Improve the City website for ease of use.
Owner: Shaughn Hull
Activity 5.3.3 O Update provided by Donna Finch on Apr 25, 2023 01:12:01 Currently in Phase 4 of 5 to improve ADA access at park facilities citywide.
Jul 01, 2021 - Jun 30, 2022 On Track Progress 66%
Identify opportunities to increase access to City services and spaces for people with disabilities.
Owner: Kenny Nguyen
Activity 5.3.4 O Update provided by Kenny Nguyen on Apr 26, 2023 02:42:40 The Request for Proposals to solicit qualified consultant to assess citywide Jul 01, 2021 - Jun 30, 2022 Work Underway sidewalks and curb ramps is planned for advertisement in late May 2023. The assessment is estimate to complete in spring 2024. The inventory will be Progress 33% |
utilized to develop the ADA improvements and transition plan within public Develop an implementation plan for ADA improvements to City right-of-way. facilities and ensure ADA-required improvements are included as part of the City's Capital Improvement Program planning.
Owner: Kenny Nguyen
Activity 5.3.5 Update provided by Donna Finch on Apr 25, 2023 01:13:49 As a part of the Parks and Recreation Master Plan, staff will work with the park Jul 01, 2021 - Jun 30, 2022 On Track Progress 66% | planning team to incorporate an inclusive play structure in each quadrant of the city. In addition, staff will incorporate this into the 5-year ADA upgrades Explore the feasibility of expanding inclusive playground currently underway with the Public Works team. A special Parks and Recreation equipment across the City. Commission meeting will be held on April 27 to provide in-depth updates on the progress of the master plan.
Owner: Moses Cortez
Activity 5.3.64 Update provided by Viola Van on Apr 11, 2023 22:44:00 The Community Services Department will hold a special Parks and Recreation Jul 01, 2020 - Jun 30, 2026 On Track Progress 66% Commission meeting on April 27 to provide in-depth updates on the progress of the master plan.
Ensure robust engagement with a broad cross section of all segments of the community when developing plans for new or renovated parks and facilities.
Owner: Moses Cortez
Activity 5.3.7 Update provided by Donna Finch on Apr 25, 2023 01:14:35 Vets Connect program at Library connects veterans with resources, benefits, Jul 01, 2021 - Jun 30, 2022 Work Underway programs.
Progress 33% |
Increase the City's support, coordination, and partnerships to enhance veteran services and programs.
Owner: Donna Finch
Activity 5.3.8 Update provided by Angela Rivera on Mar 09, 2023 19:34:32 Jul 01, 2021 - Jun 30, 2022 Completed Progress 100% The EEOP is complete and has been communicated to all employees.
Develop an Equal Employment Opportunity plan to ensure the City workforce reflects the racial and gender diversity of the community.
Owner: Angela Rivera
Strategic Goal 6 Progress 64%
High-Performing Government - Improve the efficiency and effectiveness of the City's services to bring % # On Track 13.64 6
government into the 21st century. 10
Work Underway 22.73
Not Started 2.27 1
Owner: Alex Mercado
Upcoming 13.64 6
Completed 47.73 21
Objectives: 5 Activity: 44
Last Update: Apr 26, 2023 00:33:01
High Performing Gov't Progress Report
Measure FY22 Q3 FY23 Q3 Trend
Social Media Engagements 317,574 459,101
Social Media Impressions 6,433,629 7,550,035 1
% of major City services that are offered virtually 80% 80% = % of residents expressing confidence in city government 40% - % of residents rating the overall direction the City is taking as good or excellent 51% - % of residents who believe all City residents are treated fairly 51% - % of residents rating overall quality of City services as good or excellent 62% - % of residents rating value of services as good or excellent 43% - % of employees agreeing or strongly agreeing that they would recommend the City 75% - as a place to work
Employee turnover rate 4.22% -
Number of City awards/certifications earned
Objectives 6.1 Progress 67%|
Enhance City Strategy: Leverage dynamic planning and a data-driven approach to ensure City activities are % On Track 16.67 1
strategic.
Work Underway 16.67 1
Upcoming 16.67 1
Owner: Donna Finch Completed 50.0
Activity: 6
Activity 6.1.1 Update provided by Jacob Ellis on Dec 20, 2022 15:28:05 Jul 01, 2020 - Jun 30, 2026 Completed Progress 100% Quarterly and Annual Reporting process now in place.
Review the Strategic Plan annually and track goals through established performance indicators to provide a framework for budget decisions.
Owner: Donna Finch
Activity 6.1.2
Jul 01, 2024 - Jun 30, 2025 Upcoming
Fully revise the Strategic Plan every four years and include multiple stakeholders in the planning process.
Owner: Donna Finch
Activity 6.1.3 Update provided by Donna Finch on Apr 25, 2023 01:18:55 Jul 01, 2021 - Jun 30, 2026 Work Underway Complete workplans for every department in the city are still being worked on.
Workplans will be migrated into Envisio for updates and monitoring beginning Progress 33% in Q4.
Develop annual department work plans based on the Strategic Plan and the City's budget.
Owner: Donna Finch
Activity 6.1.4 Update provided by Donna Finch on Apr 25, 2023 01:19:10 Jul 01, 2020 - Jun 30, 2026 On Track i Progress 66% | Quarterly reports ongoing; first Annual Report to be published at the end of FY Ensure annual reporting on Strategic Plan and departmental work plan milestones and performance measures.
Owner: Donna Finch
Activity 6.1.5 Update provided by Alex Mercado on Feb 23, 2023 23:23:15 Jul 01, 2020 - Jun 30, 2026 Completed Progress 100% Ongoing updates are made to the open data portal; recent changes have been made to community development and homeless dashboard pages.
Use the open data portal to increase transparency and help residents engage with City government.
Owner: Chris McMasters
Activity 6.1.6 Update provided by Alex Mercado on Oct 26, 2022 21:16:14 Jul 01, 2020 - Jun 30, 2026 Completed Progress 100% Performance indicators established for major services.
Quantify results from programs to drive process improvements and evaluation efforts.
Owner: Donna Finch
Objectives 6.2 Progress 93%
Strengthen Resident Involvement: Increase public trust in City government by focusing on accountability and On Track 20.0 1
transparent engagement with the community.
Completed 80.0
Owner: Donna Finch
Activity: 5
Last Update: Apr 26, 2023 15:32:33
Social Media Engagements
550k
511,862 511,862 514,237
500k
460,233 459,101
450k
398,672 398,672
400k 388,441
350k 346,735
335,871
317,574
300k
FY21 Q1 FY21 Q2 FY21 Q3 FY21 Q4 FY22 Q1 FY22 Q2 FY22 Q3 FY22 Q4 FY23 Q1 FY23 Q2 FY23 Q3 Quarter
Last Update: Apr 26, 2023 15:32:48
Social Media Impressions
9M
8M 7,822,762 7,822,762
7,533,044 7,550,035
7,038,402
7M 6,744,171
6,528,154 6,528,154
6,433,629
6M
5,642,247
5,218,553
5M
4M
FY21 Q1 FY21 02 FY21 Q3 FY21 Q4 FY22 Q1 FY22 Q2 FY22 Q3 FY22 Q4 FY23 Q1 FY23 Q2 FY23 Q3 Quarter
Last Update: Apr 26, 2023 00:32:48
% of residents expressing confidence in city government 50%
40% 40% 40%
40%
30%
20%
10%
0%
FY23 01 FY23 Q2 FY23 Q3
Quarter
Last Update: Apr 26, 2023 00:32:48
% of residents rating the overall direction the City is taking as good or excellent 60%
51% 51% 51%
50%
40%
30%
20%
10%
0%
FY23 Q1 FY23 Q2 FY23 Q3
Quarter
Last Update: Apr 26, 2023 00:32:48
% of residents who believe all City residents are treated fairly 60%
51% 51% 51%
50%
40%
30%
20%
10%
0%
FY23 Q1 FY23 Q2 FY23 Q3
Quarter
Last Update: Apr 26, 2023 00:32:49
% of residents rating overall quality of City services as good or excellent 80%
62% 62% 62%
60%
40%
20%
0%
FY23 Q1 FY23 Q2 FY23 Q3
Quarter
Last Update: Apr 26, 2023 00:32:50
% of residents rating value of services as good or excellent 50%
43% 43% 43%
40%
30%
20%
10%
0%
FY23 01 FY23 Q2 FY23 Q3
Quarter
Activity 6.2.1 Update provided by Alex Mercado on Oct 26, 2022 21:10:41 Jul 01, 2020 - Jun 30, 2022 Completed Progress 100% Plan presented at the May '21 Council Study Session.
Develop an external communication plan to tell our story, build trust between the City and residents, help people get to know their City on a personal level, remember our history, and build a sense of pride by leveraging social media, internet, print, and other forms of two-way communication and engagement with residents.
Owner: Shaughn Hull
Activity 6.2.2 Update provided by Alex Mercado on Feb 23, 2023 23:22:57 Completed Progress 100%| National Community Survey initiated in Spring 2022 with 714 responses; survey Jul 01, 2020 - Jun 30, 2022
results presented to City Council in Oct. 2022; follow-up surveys will be Establish regular community satisfaction surveys to gather conducted on an annual basis. statistically significant data, track residential concerns over time, and ensure that services and service levels are consistent with community needs and wants.
Owner: Donna Finch
Activity 6.2.3 Update provided by Anne Turner on Apr 11, 2023 20:25:48 Jul 01, 2020 - Jun 30, 2026 Completed Progress 100% All planning efforts by the Community Services Department have incorporated significant input from the Corona Community. Multiple surveys were launched Proactively pursue, and incorporate, resident input into all for each initiative, including but not limited to electronic surveys, paper surveys, major planning efforts. social media engagement, leaves in the parks, pop-up events, and door- knocking. Regular discussions are also held with the Parks and Recreation Owner: Anne Turner Commission, the Library Board of Trustees, and the Trails Work Group.
Activity 6.2.4 Update provided by Cindy Solis on Apr 12, 2023 00:56:21 Staff is working on the implementation of Salesforce. Go-Live projected for Q4 of Jul 01, 2020 - Jun 30, 2022 On Track Progress 66% FY 2023, pending IT Data Connection Increase the frequency, quality, and quantity of resident feedback and engagement that better reaches the "silent majority," as well as diverse and historically underrepresented communities.
Owner: Shaughn Hull
Activity 6.2.5 Update provided by Bailey Ward on Apr 12, 2023 15:28:14 Jul 01, 2021 - Jun 30, 2022 Completed Progress 100% New Volunteer Program Coordinator position established in Community Services Department; monthly volunteer orientations hosted in person; website Promote volunteerism through the creation of a volunteer updated with all city volunteer opportunities; volunteer recognition event held strategy and recognition program to encourage, recognize, in September 2022; continuing to grow volunteerism in Corona. support, and enhance volunteer efforts.
Owner: Jason Lass
Obiectives 6.3 Progress 60%|
Increase Employee Engagement: Ensure that employees are engaged, recognized, and given opportunities to % # On Track 18.18
grow. 36.36
Work Underway
Upcoming 9.09 1
Owner: Donna Finch Completed 36.36 4
Activity: 11
Last Update: Apr 26, 2023 00:32:50
% of employees agreeing or strongly agreeing that they would recommend the City as a place to work 80%
75% 75% 75% 75%
60%
40%
20%
0%
FY22 Q4 FY23 Q1 FY23 Q2 FY23 Q3
Quarter
Activity 6.3.1 Update provided by Alex Mercado on Feb 23, 2023 23:24:08 Jul 01, 2020 - Jun 30, 2026 Completed Progress 100% Employee Engagement Survey completed June '22; results shared with Directors; Department Action Plans developed to address challenges.
Conduct annual employee engagement surveys and establish standard internal metrics to track engagement.
Owner: Angela Rivera
Activity 6.3.2 Update provided by Alex Mercado on Oct 26, 2022 21:15:11 Class and Comp. Study completed.
Jul 01, 2020 - Jun 30, 2022 Completed Progress 100%
Ensure competitive salaries and benefits by reviewing
classification and compensation every three to five years and make appropriate adjustments based on data.
Owner: Rebecca Christopher
Activity 6.3.3 Update provided by Alex Mercado on Feb 23, 2023 23:24:18 Jul 01, 2021 - Jun 30, 2022 Completed Progress 100% Electronic Performance Evaluation launched, and training completed by Managers and Supervisors.
Develop stronger performance management processes,
including consistent annual performance evaluations for all staff to ensure accountability, professional conduct, and adaptation to change.
Owner: Rebecca Christopher
Activity 6.3.4 Update provided by Alex Mercado on Feb 23, 2023 23:24:27 Jul 01, 2021 - Jun 30, 2022 Completed Progress 100%| Career development plans developed and included in annual performance evaluation process.
Establish career development plans for all staff members.
Owner: Rebecca Christopher
Activity 6.3.5 Update provided by Donna Finch on Apr 25, 2023 22:25:30 Training & Development Officer has drafted several training courses that align Jul 01, 2021 - Jun 30, 2022 Work Underway with DEIB, Supervisory Training, and Career Pathway Training.
Progress 33% |
Create a formalized staff training and development program on a wide range of topics, with a focus on increasing management skills for supervisors.
Owner: Alejandro Martinez
Activity 6.3.6 Update provided by Kelsey Kenz on Apr 11, 2023 20:53:42 This is noted as a FY24 goal and has not been started.
Jul 01, 2023 - Jun 30, 2024 Upcoming
Explore the option of instituting an employee mentoring program that pairs new staff with seasoned mentors.
Owner: Kelsey Kenz
Activity 6.3.7 Update provided by Donna Finch on Apr 25, 2023 22:26:18 Jul 01, 2022 - Jun 30, 2023 On Track Progress 66% Established a Wellness Committee under each program component. Developed criteria for roles/responsibilities, time commitments and meeting frequencies.
Review and revamp the employee wellness program. Created a "Wellness Program Calendar" template for internal distribution.
Owner: Tanesha Coronado
Activity 6.3.8 Update provided by Donna Finch on Apr 25, 2023 23:22:53 New Employee Orientation is being finalized. Video welcome from City Manager Jul 01, 2022 - Jun 30, 2023 On Track Progress 66%
to be completed in June 2023.
Develop a new Employee Orientation that reinforces
organizational values, goals, and helps provide an exciting onboarding experience.
Owner: Alejandro Martinez
Activity 6.3.9 Update provided by Donna Finch on Apr 25, 2023 23:24:21 Jul 01, 2022 - Jun 30, 2023 Work Underway The review of policies is ongoing, with particular attention being given to policies that have a direct impact on Collective Bargaining Agreements. These Progress 33% | policies have been revised to align with any legal changes and to reflect the outcomes of Labor Negotiations. Additionally, work is currently underway to Review, revise, and simplify personnel policies to improve update other policies. readability, reduce the number of policies, and embrace forward-thinking employment policies and practices that will enhance the City's ability to attract, reward, and retain top talent.
Owner: Angela Rivera
Activity 6.3.10 Update provided by Donna Finch on Apr 25, 2023 23:25:53 Jul 01, 2021 - Jun 30, 2023 Work Underway A streamlined process that reflects best practices has been mapped out. This process will be shared with City admin staff and leadership before Progress 33% | implementation. It should be noted the process for Public Safety positions, such as Police Officer have been streamlined and implemented as of January Streamline and simplify the process for recruiting and hiring 2023. new employees to reflect best practices.
Owner: Kelsey Kenz
Activity 6.3.11 Update provided by Donna Finch on Apr 25, 2023 23:26:22 Employee Recognition was launched in Jan 2023. A program for Retiree Jul 01, 2021 - Jun 30, 2023 Work Underway
Recognition is currently being mapped out.
Progress 33% |
Establish a staff recognition program/policy and a retiring employee recognition program/policy to recognize the amazing efforts across the organization and thank long-time employees who are retiring from service.
Owner: Rebecca Christopher
Objectives 6.4 Progress 65%
Improve City Services: Increase the efficiency and effectiveness of City's services. % On Track 11.76 2
Work Underway 29.41 5
Owner: Donna Finch |
Not Started 5.88 1
Upcoming 5.88 1
Activity: 17 Completed 47.06 8
Activity 6.4.1 Update provided by Kim Sitton on Apr 11, 2023 23:48:53 Item to be completed on an as needed basis.
Jul 01, 2020 - Jun 30, 2026 Not Started Progress 0%
Conduct periodic third-party audits in key service areas.
Owner: Kim Sitton
Activity 6.4.2
Update provided by Alex Mercado on Nov 08, 2022 17:23:06 Jul 01, 2025 - Jun 30, 2026 Upcoming FY26
Clearly define levels of service and develop metrics to gauge the City's success or failure at meeting or improving upon service levels.
Owner: Donna Finch
Activity 6.4.3 Update provided by Donna Finch on Apr 25, 2023 23:42:39 Jul 01, 2020 - Jun 30, 2026 Progress 66% Services and programs reviewed annually during budget development process; On Track
modifications implemented as-needed.
Implement quality improvements, service modifications, or program closures as needed.
Owner: Donna Finch
Activity 6.4.4 Update provided by Donna Finch on Apr 27, 2023 18:09:38 Jul 01, 2022 - Jun 30, 2023 Work Underway Staff is in the process of identifying all the attributes inherent in our existing Cisco telephone system and formulating a comprehensive SOW with the aim of Progress 33% | releasing an RFP.
Move Voiceover IP Operations to the Cloud.
Owner: Jim Aukerman
Activity 6.4.5 Update provided by Joanne Coletta on Apr 04, 2023 23:16:42 Jul 01, 2022 - Jun 30, 2023 Completed The Department successfully recruited full time positions at the permit counter Progress 100%
to assist customers with permits and to monitor review times on plan reviews Develop a concierge program for building permits. based on the city's established review times.
Owner: Joanne Coletta
Activity 6.4.6 Update provided by Alex Mercado on Oct 26, 2022 21:11:38 Jul 01, 2020 - Jun 30, 2021 Completed Progress 100% Survey auto generated for every customer.
Utilize customer survey reviews where possible, including for plan check and building inspections.
Owner: Joanne Coletta
Activity 6.4.7 Update provided by Joanne Coletta on Apr 04, 2023 23:18:06 First meeting in 2022. Additional meetings to be scheduled.
Jul 01, 2021 - Jun 30, 2026 Completed Progress 100%|
Meet periodically with representatives of the local building and development industry to discuss issues of mutual concern.
Owner: Joanne Coletta
Activity 6.4.8 Update provided by Alex Mercado on Oct 26, 2022 21:16:53 Jul 01, 2020 - Jun 30, 2026 Completed Progress 100%| Orientations, workshops, and more implemented and ongoing.
Build a high-performing team between Council and City
management.
Owner: Jacob Ellis
Activity 6.4.9 Update provided by Alex Mercado on Feb 23, 2023 23:26:43 Jul 01, 2020 - Jun 30, 2025 Completed Progress 100% Orientation materials updated for new elected and appointed officials; orientation to take place after the addition of new Council members following Review and clarify roles and responsibilities of the Council, an election. staff, Commissions, and Committees.
Owner: Donna Finch
Activity 6.4.10 Update provided by Alex Mercado on Oct 26, 2022 21:14:13 Jul 01, 2021 - Jun 30, 2022 Completed Progress 100% Regular quarterly reports implemented in Q1'22.
Increase accountability by establishing standard annual performance reporting to Council
Owner: Donna Finch
Activity 6.4.11 Update provided by Alex Mercado on Feb 23, 2023 23:27:17 Jul 01, 2020 - Jun 30, 2026 Completed Progress 100% Workshops held Fall '20, Spring '21, Fall '21, Spring '22, Fall '22, Spring '23.
Hold bi-annual Council workshops for policy making and
financial planning.
Owner: Donna Finch
Activity 6.4.12 Update provided by Donna Finch on Apr 25, 2023 23:49:09 Jul 01, 2020 - Jun 30, 2023 On Track Progress 66% State lobbyist retained in FY22. RFP currently underway for Federal lobbyist with award anticipated in Q4.
Enhance state and federal advocacy efforts using contract lobbyists and dedicated staff support.
Owner: Donna Finch
Activity 6.4.13 Update provided by Donna Finch on Apr 25, 2023 23:50:29 Jul 01, 2021 - Jun 30, 2026 Work Underway List of awards created. Awards being added to the list as discovered. IT won the IDC Smart Cities North America award for the project "Government for the Progress 33% People Through Digital Engagement." Community Services applied for Helen Putnam Award.
Pursue meaningful award and certification opportunities to evaluate municipal services and better demonstrate the talent, commitment, outcomes achieved by the City for its residents.
Owner: Justin Tucker
Activity 6.4.14 Update provided by Alex Mercado on Oct 26, 2022 21:14:33 Jul 01, 2021 - Jun 30, 2022 Completed Progress 100% Mgmt. cycle calendar completed and reviewed regularly Develop a management cycle calendar to ensure effective, efficient sequencing of key annual organizational processes.
Owner: Jacob Ellis
Activity 6.4.15 Update provided by Donna Finch on Apr 27, 2023 18:11:56 Jul 01, 2022 - Jun 30, 2024 Work Underway Staff has completed the "as-is" and "to-be" process mappings and are now working on the RFP, with plans to release it in FY24 Q1.
Progress 33% |
Replace the Enterprise Resource Planning (ERP) system.
Owner: Mike Enriquez
Activity 6.4.16 Update provided by Donna Finch on Apr 27, 2023 18:13:01 Work Underway Kick-off meeting for the selection of a new EDMS system is planned for Q4.
Jul 01, 2022 - Jun 30, 2023
Progress 33% |
Finalize the development of the Electronic Document
Management System (EDMS).
Owner: Mike Enriquez
Activity 6.4.17 Update provided by Donna Finch on Apr 27, 2023 18:13:58 Jul 01, 2021 - Jun 30, 2023 Work Underway Qualtrics is being utilized to survey the public and gather and analyze customer journey information to improve processes.
Progress 33%
Increase the number of online options for all major City services that can be offered virtually
Owner: Mike Enriquez
Obiectives 6.5 Progress 40%|
Create a High-Performing Organizational Culture: Increase innovation, teamwork, and creativity. % # Upcoming 60.0 3
Completed 40.0 2
Owner: Donna Finch
Activity: 5
Last Update: Apr 12, 2023 01:32:50
Employee turnover rate
10%
9%
8%
7.1%
6%
5%
4.22%
4%
2%
0%
FY22 Q4 FY23 Q1 FY23 Q2 FY23 Q3
Quarter
Activity 6.5.1 Update provided by Alex Mercado on Oct 26, 2022 22:19:47 Upcoming Not Started
Jul 01, 2023 - Jun 30, 2024
Develop a program to recognize and reward innovations and efficiency gains created by employees.
Owner: Rebecca Christopher
Activity 6.5.2 Update provided by Alex Mercado on Oct 26, 2022 21:18:04 Jul 01, 2020 - Jun 30, 2026 Completed Progress 100% Major restructure completed Q1 FY22.
Review and restructure City departments as needed to improve efficiency and achieve organizational objectives.
Owner: Jacob Ellis
Activity 6.5.3 Update provided by Alex Mercado on Nov 08, 2022 17:24:20 FY24
Jul 01, 2023 - Jun 30, 2024 Upcoming
Improve the quality and consistency of customer service, by training staff on basic standards.
Owner: Kelsey Kenz
Activity 6.5.4 Update provided by Donna Finch on Apr 25, 2023 23:53:22 Jul 01, 2022 - Jun 30, 2023 Cross-departmental teams formed for several projects and programs, including Completed Progress 100%
CIP Revamp, Business Process Mapping project, and Wellness Committee.
Promote collaboration by forming more cross-departmental teams to help solve problems, manage large projects, and get people working together.
Owner: Donna Finch
Activity 6.5.5
Update provided by Alex Mercado on Nov 08, 2022 17:24:28 Jul 01, 2024 - Jun 30, 2025 FY25
Upcoming
Evaluate workspace layouts in the building to identify ways to improve teamwork, collaboration, and information sharing through better physical layout.
Owner: Donna Finch