City of Corona
Quarterly Report
FY24 Q1
1 Julie Kennicutt, Budget Manager
Aminah Mears, Assistant to the City Manager
November 1, 2023
Overview
Q1
Strategic Plan
Implementation
Progress Report
Q1
Budget
Update
Q1
Operational
Performance
Update
City of Corona
FY 2024, Q1
Budget Update
Note: FY 2024 Q1 figures will change through the year-end and audit process (Accruals, Year-End Closing Entries, etc.) 3
4 GENERAL FUND UPDATE
Quarter 1, FY 2023
General Fund • Measure X Fund • Historic Civic Center Fund • Pension Stabilization Trust Fund General Fund – Inflows
Revenues + Transfers In
5 HIGHLIGHTS
13.3% of Estimated Inflows Received
• Quarter 1 tends to be slower for revenues than
other quarters
• Overall, inflows are up by 7.9% when compared to
the same quarter in FY 2023
• Book entries = $5.0 million
• Adjusted for book entries, up by 15.9% when compared to same quarter in FY 2023
Top 5 Revenues
Sales
Tax
1 Up $0.5 million
5 Other
Taxes
Up $0.3 million
2 Investment
Earnings
Down $1.0 million
3 Current
Services
Up $1.3 million
4 Other
Revenues
Down $0.2 million
6 General Fund – Inflows | Revenues + Transfers In
September 30, 2023
7 General Fund – Inflows | Sales Tax Revenues
Quarter Reporting
Period
FY 2022
Quarter Total
FY 2023
Quarter Total
Yr over Yr
Qtrly Total
Change $
Yr over Yr
Qtrly Total
Change %
3rd Quarter July – Sept $12,992,912 $14,060,616 $1,067,704 8.2% 4th Quarter Oct – Dec 12,771,584 15,332,146 2,560,562 20.1% 1st Quarter Jan – Mar 12,913,677 15,695,385 2,781,708 21.5% 2nd Quarter Apr – June 13,631,446 16,035,800 2,404,354 17.6% Fiscal Year Total $52,309,619 $61,123,947
Projected FY 2023 $56,861,000
Percentage of estimated revenue received 107.5%
SALES TAX – GENERAL FUND 110
8 General Fund – Inflows | Sales Tax Revenues
Quarter Reporting
Period
FY 2022
Quarter Total
FY 2023
Quarter Total
Yr over Yr
Qtrly Total
Change $
Yr over Yr
Qtrly Total
Change %
3rd Quarter July – Sept $8,857,442 $11,442,511 $2,585,069 29.2% 4th Quarter Oct – Dec 10,606,561 11,560,961 954,400 9.0% 1st Quarter Jan – Mar 10,394,469 10,639,312 244,843 2.4% 2nd Quarter Apr – June 11,564,870 10,873,897 (960,973) (6.0%) Fiscal Year Total $41,423,341 $44,516,681
Projected FY 2023 $45,198,000
Percentage of estimated revenue received 98.5%
SALES TAX – MEASURE X FUND 120
9 Highlights
General Fund – Outflows | Expenditures + Transfers Out
01 The cummulative outflow budget is $233.0 million
Through September, approximately 25% of FY complete 02 (approximately, due to timing of payments) 03 Overall outflows % of cumulative budget spent 14.7%
<15% Spent: Capital Improvement Projects, City
Manager’s Office, Debt Service, Information Technology, Planning & Development, and Public Works 04
10 General Fund – Outflows | Expenditures + Transfers Out September 30, 2023
11 General Fund Reserves
12 13
UTILITY FUNDS UPDATE
Quarter 1, FY 2023
Electric Fund • Water Fund • Sewer Fund
Utility Funds
Reclaimed
Water Utility
Fund
Sewer Utility
Fund
Sewer
Funds
Water
Capacity
Fund
2013
Wastewater
Revenue Bond
Project Fund
Electric Utility
Grant/
Agreement
Fund
Electric
Funds
Water Utility
Fund
Sewer Utility
Grant/
Agreement
Fund
Water Utility
Grant/
Agreement
Fund
2012 Water
Revenue Bond
Project Fund
Sewer
Capacity
Fund
Electric Utility
Fund
Water
Funds
14 Utility Fund – Inflows
Revenues + Transfers In
15 HIGHLIGHTS
24.1% of Estimated Inflows Received
• Quarter 1 tends to be slower for revenues than
other quarters
• Overall, inflows are down by 32.0% when
compared to the same quarter in FY 2023
• Book entries = $5.1 million
• Adjusted for book entries, down by 36.2% when compared to same quarter in FY 2023
• Q1 FY 2023 had the one-time settlement of $19.0 million Utility Funds – Inflows
Revenues + Transfers In – Highlights
↑ 1.7% increase, $0.1M,
over FY 2023 Q1
↓ Current Services
↑ Fees & Permits
↓ Fines, Penalties & Forfeitures
↓ Investment Earnings
↑ Other Revenue
↓ Utility Service Charges
↓ 43.7% decrease, $14.7M,
over FY 2023 Q1
↓ Current Services
↑ Fees & Permits
↓ Fines, Penalties &
Forfeitures
↑ Investment Earnings
↓ Other Revenue
↓ Utility Service Charges
↓ 7.1% decrease, $0.7M,
over FY 2023 Q1
↓ Current Services
↓ Fees & Permits
↓ Fines, Penalties & Forfeitures
↓ Investment Earnings
↑ Other Revenue
↓ Utility Service Charges
Electric Water Sewer
16 Utility Funds – Inflows | Revenue + Transfers In
September 30, 2023
17 Utility Funds – Outflows
Expenditures + Transfers Out – Highlights
Sewer – 7.3%
Operating budget
18.0% spent
CIP / O&M budget
1.3% spent
Electric – 17.4%
Operating budget
19.2% spent
CIP / O&M budget
0.1% spent
Water – 11.2%
Operating budget
20.3% spent
CIP / O&M budget
1.1% spent
Outflows 10.1% of budget spent:
18 Utility Fund – Outflows | Expenditures + Transfers Out September 30, 2023
19 Utility Reserves
20 City of Corona
Questions?
(951) 739-4988
[email protected]
www.CoronaCA.gov
City of Corona
Q1 Strategic Plan
Implementation
Progress Report
22 The Plan
▷ 1 Vision
▷ 1 Purpose
▷ 6 Value statements
▷ 6 Goals
▷ 21 Objectives
▷ 138 Strategic Actions
▷ 125 Performance Indicators &
Milestone Measures
VISION
Corona will be a safe, vibrant,
family-friendly community
PURPOSE
To create a community
where everyone can thrive
VALUES
We are Bold
We challenge the status quo in our relentless pursuit to rethink how we do business. We are on a mission to
innovate, modernize services, and bring government
into the 21st century.
We are Humble
Everyone has a role to play, and we find purpose in
doing our part. We own mistakes and learn from them
to become better. We value feedback, embrace our
vulnerabilities, and take time to celebrate others.
We are Driven
We have strong work ethic and tackle issues head on,
even the tough stuff. We anticipate problems,
develop creative solutions, and push ourselves to be
better.
We are Honest
We strive to do what is right, not what is easy. We
keep our commitments and take responsibility
for results, even if things go wrong.
We are Kind
No matter who you are or where you are from,
you’re welcome here. We embrace diversity,
treat people with dignity, and genuinely care for
others.
We are a Team
We give voice to our community. We trust and
honor the process of collaboration. We achieve
more together.
GOALS
FY24 Q1 Progress Report
Projects, Performance Measures &
Milestones
Now available in
https://performance.envisio.com/dashboard/cityofcorona2172 29 Financial Stability
Progress Highlights
Regularly review
revenue sources to
ensure a balanced,
intentional allocation of
revenue sources
Pursue an
AAA/Aaa/AAA GO
Bond credit rating
from S&P and
Moody’s & Fitch.
Identify core
services and
service levels for
both mandates
and nonmandated services
Increase the
percentage of
services funded via
external sources
Utilize Strategic
Plan to guide
future financial
decisions
30 Financial Stability Performance Report
31 Strong Economy
Progress Highlights
Take steps to increase
crime prevention
within the downtown
business district.
Create a development
handbook that explains
review and approval
process
Build partnerships and
programs that support
youth and adult
development to ensure a
prepared and skilled
local workforce.
Review and update the
City’s Purchasing
process
Redevelop the Corona
Mall properties
32 Strong Economy Performance Report
33 Sound Infrastructure
Progress Highlights
Build an up-to-date
Geographic
Information System
(GIS) inventory of all
utility infrastructure.
Develop a Trails
Master Plan
Develop a Parks
and Recreation
Master Plan
Modernize traffic
cameras and
explore AI to
optimize traffic
flows
Develop an Asset
Management
Program for all city
infrastructure
34 Sound Infrastructure Performance Report
35 Safe Community
Progress Highlights
Determine
appropriate staffing
for effective
emergency response
Expand CERT
trainings and build
neighborhoodsbased CERT teams.
Develop a long-term
funding plan for
emergency service
assets.
Develop a plan to
address chronic
staffing issues in
dispatch call center
Implement the City’s
Homeless Strategic
Plan
36 Safe Community Performance Report
37 Safe Community Performance Report
38 Safe Community Performance Report
39 Safe Community Performance Report
40 Sense of Place
Progress Highlights
Utilize volunteer-led
hikes to help
residents become
familiar with trail and
park opportunities
Improve the City
website for ease of
use
Explore the option of
forming a special event
unit within the
Community Services
Department
Develop a performing
arts venue and/or
renovate Historic
Civic Center
Develop an
implementation plan
for ADA
improvements to
City facilities.
41 Sense of Place Performance Report
42 Sense of Place Performance Report
43 High Performing Government
Progress Highlights
Ensure annual
reporting of
Strategic Plan
Replace the
Enterprise Resource
Planning System
Pursue award and
certification
opportunities to
evaluate municipal
services
Create a formalized
staff training and
development to
increase
management skills
for supervisors
Improve the quality
and consistency of
customer service by
training staff
44 High Performing Gov’t Performance Report
45 Strategic Plan Overall Progress
City of Corona
Q1
By the Numbers
Operational Performance Update
(Compared to FY23 Q4 Numbers)
46 47
Community Services
FY24 Q1 Operational Performance
113,413
Registered Library
Users
4,134
Library Program
Participants
7,840
Trees Trimmed
1,037
Trees Planted
153,225
Recreation Activity
Participants
737/5,022 Hours
Community Volunteers
25,000
Attendees @
Special Events
36,987
Corona Cruiser
Ridership
11,747
Dial-a-Ride Ridership
229
Trees Removed
48 Homelessness
FY24 Q1 Operational Performance
1,372
CPD Homeless Related
Calls for Service
640
Cubic Yards of Debris
Removed
175
Emergency Shelter
Clients Served
128
City Net Street Outreach &
Engagement Contacts
8 Permanent Housing
Placements
123
Emergency Shelter
Beds Available
49 Community Engagement
8,582,278
Social Media Impressions
170,700
Website Visits
FY24 Q1 Operational Performance
1,181,058
Total Video Views
447,166
Emails Opened
229,010
Total Social Media Audience
358,759
Social Media Engagements
50 SeeClickFix
FY24 Q1 Operational Performance
1,009
Total Tickets submitted
1 Average days to
acknowledge
6 Average days to close
1,165
Street Maintenance Tickets
59,469 SF
Graffiti Removed
221
Graffiti Tickets
682
Parkway Maintenance Tickets
(Landscape and Trees)
51 Economic Development
FY24 Q1 Operational Performance
240*
New Businesses
41 Businesses Assisted,
Supported, & Promoted
1,319*
Business License
Renewals
108
Business Outreach &
Visitations
* This number reflects business with physical locations in Corona. 0 Partnership events with
the Corona Chamber
18 Live Work Corona
Pledges
INSPECTION
SERVICES
Planning & Development
PLANNING
SERVICES
542
Applications Processed
100%
Applications Processed
on Time
21 Average Days to Process
Applications
(Does not include over the counter
permit)
TBD
Satisfaction Rating
PLAN
CHECK
1,518 / 1,342
Building Plan Checks/
Permits Issued
98%
Plan Checks/Permits
Processed on Time
5.77 / 4.85
Avg. Days to Review Plan
Checks/Permits
(first check/rechecks)
77%
Satisfaction Rating
FY24 Q1 Operational Performance
DEVELOPMENT
SERVICES
519
Plan Checks/Permits
Issued*
97%
Plan Checks/Permits
Processed on Time*
6 Avg. Days to Review Plan
Checks/Permits
87%
Satisfaction Rating*
4,757 / 1,211
Building/Infrastructure
Inspections
99%
Inspections Completed
on Time
1 Avg. Days to Complete
Inspections
TBD
Satisfaction Rating
CODE
COMPLIANCE
483
Cases Opened
918
NOVs Issued
493
Cases Closed
168
Citations Issued
(Dry Utility, Grading, TTM/PM Plan
Checks & Permits)
* No customers submitted surveys in Q3 52
21 Public Works
FY24 Q1 Operational Performance
TRAFFIC
ENGINEERING
59 Work Orders Completed
(signing, striping, curb painting)
170
Traffic Signals
Maintained
104
Traffic Plan
Checks
CAPITAL
PROJECTS
76 Active CIP Projects
55 Planning/Design Phase
21 Out to Bid/Under
Construction
4 Projects Completed
STREET
MAINTENANCE
1,165 / 1,194
Work Orders
Received/Completed
7,636
Curb Miles Swept
109
Streetlights Repaired
10,805 SF
Sidewalk, Curb, Gutter
Replaced
FLEET
203 / 301
Scheduled vs.
Unscheduled Repairs
203
Vehicles & Equipment
Inspected
23 / 23
Fire Apparatus
Inspections/
Unscheduled Repairs
NPDES
INSPECTIONS
106
Commercial/Industrial
Inspections
47 Construction Site
Inspections
43 Illegal Connections &
Discharges Identified
54 Public Safety
219
Vehicles
Towed
117
Fire
Calls
FY24 Q1 Operational Performance
244
Fire
Inspections
4,110
Calls for
Service
2,874
Medical
Calls
23,198
Calls for
Service
4:40
90% of response
time falls under*
1,655
Parking
Citations
0 Acres of land
cleared
4:53
Average
Response Time
3,028
Vehicle
Citations
748
Arrests
42%
Response rate at
5:00 mins or less*
84.1%
Response to
medical calls at
6:00 mins or less
68.46%
Response to fire
incidents at 6:00
mins or less *Response to Priority 1 Calls
55 Utilities
BILLING &
ADMINISTRATION
44 sec.
Average Speed of
Answer
138,720
Bills Mailed
9,285
Customer Service Calls
32%
Auto Pay Subscriptions
UTILITIES
MAINTENANCE
942 / 964
Work Orders
Received / Closed
151,574 LF
CCTV Inspected
181,484 LF
Sewer Mains Cleaned
121
Meters Replaced
ELECTRIC
UTILITY
99.15%
Time Power is On
131,354
Mins. w/ Power
1,126
Mins. w/o Power
3 Electrical Outages
WATER
UTILITY
3.077 Billion Gal.
Water Treated
1,344 / 100%
Water Samples /
Compliance Rate
1.105 Billion Gal.
Wastewater Treated
2,350 / 100%
Wastewater Samples/
Compliance Rate
FY24 Q1 Operational Performance
INFORMATION
TECHNOLOGY
4,288,446
Potential Malicious
Activity Blocked
3,396
IT Service Requests
Completed
#2
National Ranking for
IT Services
(Population125K-250K)
Internal Support
CLERK’S OFFICE
307
Public Records
Requests
8 Agendas Published
26 Claims Received
26 Subpoenas Processed
HUMAN
RESOURCES
60 Jobs Posted
71 New Hires
31 Promotions
40 Separations
PURCHASING
10 Bids Issued
328
Contracts Executed
724
Purchase Orders
Issued
808
P-Tracks Completed
ACCOUNTING
88%
Invoices Paid within 30
days
5,962
Invoices Processed
33 Consecutive Years
Receiving GFOA Award
FY24 Q1 Operational Performance
56 Questions?
(951) 279-3508
[email protected]
www.CoronaCA.gov