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Fiscal Year 2025 Quarter 3 Budget and Strategic Plan Progress Report Update(1).pdf

Corona City Council
May 7, 2025

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Fiscal Year 2025 Quarter 3 Budget and Strategic Plan Progress Report Update(1).pdf
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May 7, 2025
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Corona City Council
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Budget Update
Quarter 3
FY 2025
Julie Kennicutt
Deputy Finance Director
May 7, 2025
General Fund
General Fund, Measure X Fund, Corona Mall Fund,
Historic Civic Center Fund, and Pension Stabilization Trust Fund General Fund Inflows Highlights
Revenues + Transfers In
Property Tax – Increasing 3.6%, or $1.9 million
Sales Tax – Increasing 1.3%, or $0.8 million
Overall, inflows are up 4.4% when compared to the same quarter in FY 2024. • Book Entries = -$2.9 million
• Adjusted for book entries, up by 9.5% compared to the same quarter in FY 2024.

Quarter 3 is on track with 75% of the year completed and 71.4% of the inflows received.

Esimated Inflows Received: 71.4%
Current Services – Decreasing 1.6%, or $0.2 million
Top 5 Revenues, Compared to Quarter 3, FY 2024
Other Revenue – Decreasing 2.1%, or $0.2 million
Other Taxes – Increasing 5.8%, or $0.5 million
General Fund Inflows Revenues + Transfers In
Budget to Projected FY 2025 Estimates (Updated April 2025) General Fund Cumulative Budget Projected $ %
Revenue Category FY 2025 FY 2025 Change Change
Sales Tax 58,314,466 $ 57,032,920 (1,281,546) -2.2%
Measure X 42,298,372 41,017,241 (1,281,131) -3.0%
Property Tax 65,623,930 65,736,729 112,799 0.2%
Other Revenue 11,067,362 11,134,068 66,706 0.6%
Current Serrvices 13,230,755 12,503,437 (727,318) -5.5% Other Taxes 14,789,698 15,585,589 795,891 5.4%
Payments in Lieu of Services 7,874,038 7,773,943 (100,095) -1.3% Intergovernmental Revenues 3,828,484 4,695,466 866,981 22.6% Licenses, Fees & Permits 2,091,186 2,361,580 270,394 12.9% Utility Service Charges 8,000 10,000 2,000 25.0%
Fines, Penalties & Forfeitures 1,290,195 1,170,137 (120,058) -9.3% Investment Earnings 6,484,027 6,484,027 - 0.0%
GASB31 Gain/ Loss on Investment - - - N/ A
Special Assessments 779,667 779,667 - 0.0%
Total Revenues $ 227,680,180 $ 226,284,803 (1,395,377) -0.6% Transfers In 8,511,453 8,511,453 - 0.0%
Total Inflow s 236,191,633 234,796,256 (1,395,377) -0.6% Total Inflow s (w / o GASB31) $ 236,191,633 $ 234,796,256 (1,395,377) -0.6% General Fund Inflows Revenues + Transfers In
Projected FY 2025 Estimates (Updated April 2025) to Actuals General Fund Projected Through Q3 %
Revenue Category FY 2025 FY 2025 Received
Sales Tax $ 57,032,920 $ 34,608,912 60.7%
Measure X 41,017,241 24,201,837 59.0%
Property Tax 65,736,729 55,563,681 84.5%
Other Revenue 11,134,068 9,559,879 85.9%
Current Services 12,503,437 10,211,352 81.7%
Other Taxes 15,585,589 9,310,247 59.7%
Payments in Lieu of Services 7,773,943 5,799,196 74.6%
Intergovernmental Revenues 4,695,466 3,826,045 81.5%
Licenses, Fees & Permits 2,361,580 1,874,085 79.4%
Utility Service Charges 10,000 8,082 80.8%
Special Assessments 779,667 509,797 65.4%
Fines, Penalties & Forfeitures 1,170,137 719,284 61.5%
Investment Earnings 6,484,027 6,355,113 98.0%
GASB31 Gain/ Loss on Investment - (2,896,010) N/ A
Total Revenues $ 226,284,803 $ 159,651,500 70.6%
Transfers In 8,511,453 8,076,222 94.9%
Total Inflow s $ 234,796,256 $ 167,727,721 71.4%
Total Inflow s (w / o GASB31) $ 234,796,256 $ 170,623,732 72.7% General Fund Inflows Revenues + Transfers In
Sales Tax – General Fund 110
Quarter Reporting Period
FY 2024
Quarter Total
FY 2025
Quarter Total
Yr over Yr
Qtrly Total
Change $
Yr over Yr
Qtrly Total
Change %
3 rd Quarter July – Sept $15,432,455 $15,197,397 ($235,058) (1.5%) 4 th Quarter Oct – Dec 14,965,270 15,874,577 909,307 6.1% 1 st Quarter Jan – Mar 13,767,223
2 nd Quarter Apr – June 15,602,871
Fiscal Year Total $59,767,819 $31,071,974
Projected FY 2025 $57,032,920
Percentage of estimated revenue received 54.5%
General Fund Inflows Revenues + Transfers In
Sales Tax – Measure X Fund 120
Quarter Reporting Period
FY 2024
Quarter Total
FY 2025
Quarter Total
Yr over Yr
Qtrly Total
Change $
Yr over Yr
Qtrly Total
Change %
3 rd Quarter July – Sept $10,754,214 $10,487,861 ($266,353) (2.5%) 4 th Quarter Oct – Dec 11,202,340 11,356,020 153,680 1.4% 1 st Quarter Jan – Mar 10,319,771
2 nd Quarter Apr – June 10,745,039
Fiscal Year Total $43,021,364 $21,843,881
Projected FY 2025 $41,017,241
Percentage of estimated revenue received 53.3%
General Fund Outflows Highlights
Expenditures + Transfers Out
The cummulative outflow budget is $313.7 million 01
Through March, approximately 75% of FY complete
02 (approximately, due to timing of payments)
Overall outflows % of cumulative budget spent 51.5% 03
<65% Spent: CIP/O&M Projects, City Manager’s Office, Community Services, Debt Service, Economic Development, Elected 04 Officials, General Government, Human Resources, Information Technology, Planning & Development, and Public Works General Fund Outflows Expenditures + Transfers Out
Budget to Actuals – March 2025
General Fund Cumulative Budget Through Q3 %
Expenditures By Department FY 2025 FY 2025 Spent
CIP / O&M Projects $ 90,278,562 $ 30,162,470 33.4%
City Manager's Office 15,430,909 8,419,833 54.6%
Community Services 20,563,437 12,944,095 62.9%
Debt Service 23,357,926 5,870,186 25.1%
Economic Development 1,715,876 567,096 33.0%
Elected Officials 175,230 109,879 62.7%
Finance 5,055,420 3,359,999 66.5%
Fire 37,834,645 26,931,555 71.2%
General Government 34,285,890 18,930,757 55.2%
Human Resources 3,128,638 2,005,736 64.1%
Information Technology 1,123,286 565,584 50.4%
Legal & Risk Management 2,192,381 1,473,247 67.2%
Planning & Development 9,921,850 5,712,980 57.6%
Police 62,664,640 41,084,183 65.6%
Public Works 5,913,087 3,376,595 57.1%
Total Expenditures $ 313,641,776 $ 161,514,193 51.5%
Transfers Out 13,083 13,083 100.0%
Total Outflows $ 313,654,859 $ 161,527,276 51.5%
Emergency Contingency
1 Equal to 3 months of operating
expenditures
Adjusted at the end of each fiscal year
2 3 4
$50,316,648
Been in place for
20-years
Since FY 2022, we no longer add new
money into this reserve at the end of
the fiscal year
Budget
Balancing
$3,922,049
Reserve for pension related
expenditures – debt service payments
for the Pension Obligation Bonds or
the City’s CalPERS unfunded
accrued liability (UAL) contributions.

Pension
Stabilization
Measure X
Reserves
$46,483,830 $34,013,073
Unspent Measure X funds that don’t
roll into next FY will go into the
reserve
Reserve amount discussed with
Council each year through the budget
cycle
General Fund Reserves
Quarterly Budget Update | Quarter 3, FY 2025 | May 7, 2025 The General Fund has multiple reserves in fund
balance for various purposes. For the full list,
please reference the City’s financial statements,
Note 15 (for Fiscal Year Ending June 30, 2024,
page 114). This quarterly update highlights four
of those reserves. FY 2024 audited amounts are
noted in the table.

Utilities Funds
Electric Funds, Water Funds, Sewer Funds
Utilities Funds
Reclaimed Water Utility
Fund
Sewer Utility Fund
Sewer
Funds
Water Capacity Fund
2013 Wastewater
Revenue Bond Project
Fund
Greenfield Electric
Utility Fund
Electric
Funds
Water Utility Fund
Sewer Utility Grant/
Agreement Fund
Water Utility Grant/
Agreement Fund
2012 Water Revenue
Bond Project Fund
Sewer Capacity Fund
Direct Access Electric
Utility Fund
Water
Funds
Electric Utility Grant/
Agreement Fund
↑ 3.6% increase, $0.5M
↑ Current Services
↑ Fees & Permits
↓ Investment Earnings
↑ Other Revenue
↑ Utility Service Charges
↑ 2.5% increase, $1.3M
↓ Current Services
↑ Fees & Permits
↑ Fines, Penalties & Forfeitures
↓ Intergovernmental Revenues
↓ Investment Earnings
↑ Licenses, Fees & Permits
↓ Other Revenue
↑ Utility Service Charges
↓ 5.6% increase, $1.5M
↑ Current Services
↓ Intergovernmental Revenues
↓ Investment Earnings
↓ Licenses, Fees & Permits
↑ Other Revenue
↑ Utility Service Charges
Electric Water Sewer
Utilities Funds Inflows Highlights
Quarter 3 Actuals, FY 2024 to FY 2025
Utilities Funds Inflows Revenues + Transfers In
Budget to Projected FY 2025 Estimates (Updated April 2025) Enterprise Funds Cumulative Budget Projected %
Fund Type FY 2025 FY 2025 Change
Electric $ 17,864,624 $ 19,044,472 6.2%
GASB31 Gain/ Loss on Investment - - N/ A
Water 81,087,345 79,735,087 -1.7%
GASB31 Gain/ Loss on Investment - - N/ A
Sewer 35,688,095 40,148,276 11.1%
GASB31 Gain/ Loss on Investment - - N/ A
Total Revenues $ 134,640,063 $ 138,927,835 3.1%
Transfers In - Electric - - N/ A
Transfers In - Water - - N/ A
Transfers In - Sewer - - N/ A
Total Inflows $ 134,640,063 $ 138,927,835 3.1%
Total Inflows (w/ o GASB31) $ 134,640,063 $ 138,927,835 3.1% Utilities Funds Inflows Revenues + Transfers In
Projected FY 2025 Estimates (Updated April 2025) to Actuals Enterprise Funds Projected Through Q3 %
Fund Type FY 2025 FY 2025 Received
Electric $ 19,044,472 $ 14,030,394 73.7%
GASB31 Gain/ Loss on Investment - 343,647 N/ A
Water 79,735,087 50,876,656 63.8%
GASB31 Gain/ Loss on Investment - 625,641 N/ A
Sewer 40,148,276 24,205,359 60.3%
GASB31 Gain/ Loss on Investment - 996,236 N/ A
Total Revenues $ 138,927,835 $ 91,077,932 65.6%
Transfers In - Electric - - N/ A
Transfers In - Water - - N/ A
Transfers In - Sewer - - N/ A
Total Inflows $ 138,927,835 $ 91,077,932 65.6%
Total Inflows (w/ o GASB31) $ 138,927,835 $ 89,112,409 64.1% Sewer – 20.1%
 Operating budget 37.9% spent
 CIP / O&M budget

9.6% spent
Electric – 25.6%
 Operating budget 28.1% spent
 CIP / O&M budget

2.4% spent
Water – 23.8%
 Operating budget 43.1% spent
 CIP / O&M budget

7.8% spent
Outflows 22.6% of budget spent
Utilities Funds Outflows Highlights
Expenditures + Transfers Out
Utilities Funds Outflows Expenditures + Transfers Out
Budget to Actuals – March 2025
Enterprise Funds Cumulative Budget Through Q3 %
Expenditures By Department FY 2025 FY 2025 Spent
Electric
CIP / O&M Projects $ 2,267,695 $ 55,433 2.4%
Debt Service 83,692 28,135 33.6%
Planning & Development 192 192 100.0%
Public Works 108,476 18,313 16.9%
Utilities Department 21,017,636 5,908,233 28.1%
Electric Total 23,477,690 6,010,307 25.6%
Water
CIP / O&M Projects $ 76,255,957 $ 5,982,169 7.8%
Debt Service 375,320 127,198 33.9%
Planning & Development 54,853 23,528 42.9%
Public Works 771,654 274,997 35.6%
Utilities Department 61,844,382 26,756,592 43.3%
Water Total 139,302,166 33,164,484 23.8%
Sewer
CIP / O&M Projects $ 58,477,029 $ 5,607,603 9.6%
City Manager's Office - (18) N/ A
Debt Service 209,914 70,568 33.6%
Planning & Development 34,916 17,724 50.8%
Public Works 475,428 170,007 35.8%
Utilities Department 33,783,022 12,825,246 38.0%
Sewer Total 92,980,309 18,691,129 20.1%
Transfers Out - Electric - - N/ A
Transfers Out - Water - - N/ A
Transfers Out - Sewer - - N/ A
Grand Total $ 255,760,165 $ 57,865,920 22.6%
Emergency Contingency
1 2 3
GOAL $4,901,402
Electric Utility
$553,301
Water
Utility
Sewer
Utility
$3,319,216 $1,325,448
Utilities Funds Reserves
The Utilities Funds target reserve amount for each of the operating funds shall be set at ninety (90) days. To build the target reserve amount, the Utilities Department shall annually contribute ten percent (10%) of the difference between actual operating revenues and actual operating expenses for each of the Utilities Department Operating Funds at the beginning of each fiscal year until the target reserve is met. Depending on the fund, it will take time to hit the target reserve amount. If the reserve amount exceeds the target reserve amount, the additional funds shall remain in reserves. The reserve process occurs annually, once the audit and financials are finalized.

GOAL $23,726,374 GOAL $12,817,081
Questions?
(951) 739-4988
[email protected]
www.CoronaCA.gov
Strategic Plan Implementation
Progress Report
Quarter 3
Fiscal Year 2025
Aminah Mears, DPA
Assistant to the City Manager
May 7, 2025
20 The Plan
• 1 Vision
• 1 Purpose
• 6 Value Statements
• 6 Goals
• 21 Objectives
• 138 Strategic Actions
• 125 Performance Indicators & Milestone
Measures
VISION
Corona will be a safe, vibrant,
family-friendly community.

PURPOSE
Create a community
where everyone can thrive.

VALUES
We are Bold
We challenge the status quo in our relentless pursuit to rethink how we do business. We are on a mission to innovate, modernize services, and bring government into the 21st century.

We are Humble
Everyone has a role to play, and we find purpose in doing our part. We own mistakes and learn from them to become better. We value feedback, embrace our vulnerabilities, and take time to celebrate others.

We are Driven
We have strong work ethic and tackle issues head on, even the tough stuff. We anticipate problems, develop creative solutions, and push ourselves to be better.

We are Honest
We strive to do what is right, not what is easy. We keep our commitments and take responsibility for results, even if things go wrong.

We are Kind
No matter who you are or where you are from, you’re welcome here. We embrace diversity, treat people with dignity, and genuinely care for others.

We are a Team
We give voice to our community. We trust and honor the process of collaboration. We achieve more together.

GOALS
Financial
Stability
Safe
Community
Sense of
Place
Strong
Economy
Sound
Infrastructure
High Performing
Government
25 FY25 Q3 Progress Report
Projects, Performance Measures & Milestones
Available on
https://performance.envisio.com/dashboard/cityofcorona2172 26 27 Financial Stability
Progress Highlights
Pursue an AAA/Aaa/AAA GO
Bond credit rating from S&P
and Moody’s & Fitch.

Identify core services and service
levels for both mandates and
non-mandated services
Increase the percentage of
services funded via external
sources
Utilize Strategic Plan to guide
future financial decisions
28 Financial Stability Performance Report
Measure FY24 Q3 FY25 Q3 Trend Benchmark
POB Balance (in millions) $243M $225M ↓ $0M
% of GO Debt Capacity Used 6.42% 5.85% ↓ < 10%
Debt Payments as a % of Operating
Budget

9.4% 8.49% ↓ < 10%
Outstanding Debt per Capita $1,894 $1,766 ↓ < $2,000
Unfunded Pension Liability (in
millions)
$81.79M $108.32M ↑ $0M
GO Bond Credit Rating AA+ AA+ = AAA
Diversity of Revenue Sources 14 14 = < 50% from sales
tax
29 Strong Economy
Progress Highlights
Explore the feasibility
of a facade
improvement
program.

Redevelop the Corona
Mall Properties, secure
tenants, and revitalize
the South Mall parking
lot by early 2025.

Review and update the
City’s purchasing
process to ensure it
follows best practices
and provides better
opportunities for local
vendors
Review and update the
City’s Historic building
guidelines and explore
the establishment of a
Historic Building
Ordinance with clear
preservation guidelines
30 Strong Economy Performance Report
Measure FY24 Q3 FY25 Q3 Trend Benchmark
# of Companies Supported via Team
Corona Meetings/Businesses Assisted,
Supported, and Promoted
63 53 ↓ >30
# of Corona Mall Properties Redeveloped 6 28 ↑ >3
% of Business Resources that can be
Accessed in Spanish
60% 60% = 100%
% of Commercial Brokers Engaged With 12% 40% ↑ >20%
% of Small Businesses that remain Open
One Year After Participating in Various
Entrepreneurship Programs
100% 100% = 100%
% of Emprendedor@s graduates that
successfully launch their business
100% 100% = 100%
31 Sound Infrastructure
Progress Highlights
Institute regular park inspections to
proactively identify needed repairs,
improvements, and maintenance.

Develop an asset management program for all
city infrastructure, including condition
assessments, lifecycle determinations, and
preventative maintenance program for major
capital assets – including City Buildings – to
extend their lifecycle
Modernize traffic cameras and
explore AI to optimize traffic flows
Develop a long-term capital reserve/asset
management funding policy for maintaining and
replacing infrastructure assets.
32 Sound Infrastructure Performance Report
Measure FY24 Q3 FY25 Q3 Trend
% of Street Signs Replaced within Target Timeframes (30 days)

99.4% 100% ↑
Town-wide Average Street PCI Rating 72 73 ↑
% of Residents Rating Recreation Facilities as Good or
Excellent
66% 74% ↑
% of Residents Rating the Availability of Paths and Walking Trails as Good or Excellent
64% 62% ↓
% of Residents Rating the Bike Lanes as Good or Excellent 60% 59% ↓ % of Residents Rating the Quality of Public Parks as Good or Excellent
75% 74% ↓
Benchmark
>95%
>70%
>65%
>65%
>60%
>75%
33 Safe Community
Progress Highlights
Upgrade and maintain the City’s 911
system to ensure reliable emergency
response
Expand resident engagement and
involvement in police and fire support efforts
(e.g., Citizens on Patrol, Neighborhood
Watch)
Create a Fire Safe Council to better
equip residents to mitigate impacts of
natural disasters.

Continue and enhance the City’s
Graffiti Removal program.

Provide preparedness training
courses and certifications.
34 Safe Community Performance Report
Measure FY24 Q3 FY25 Q3 Trend Benchmark
Average Police Response Time to
Priority 1 Calls
00:05:29 00:05:12 ↓ <0:05:40
Average Police Response Time to
90% of Priority 1 Calls
00:04:44 00:04:27 ↓ <0:04:45
Medical Calls – Response Time 90th
Percentile Performance
00:07:03 00:06:47 ↓ <0:07:11
Average Response Time to All Fire
Incidents
00:06:09 00:05:28 ↓ <0:05:30
Property Crimes 610 614 ↑ <800
% of Community Satisfaction Rating
of Public Safety Efforts
67% 69% ↑ >65%
Number of Homeless Individuals
Within the City
65 65 = <90
35 Sense of Place
Progress Highlights
Utilize volunteer-led hikes to help
residents become familiar with trail
and park opportunities
Increase large-scale recreation events
(sports-themed, food, etc.) that
provide the community with both
social and economic benefits.

Increase the City’s support,
coordination, and partnerships
to enhance veteran services and
programs.

Designate the Historic Civic
Center as Corona’s center for
the arts and relocate all non-arts
lessees.
36 Sense of Place Performance Report
Measure FY24 Q3 FY25 Q3 Trend Benchmark
% of Residents Rating Corona as a Place to Live as
Good or Excellent
84% 83% ↓ >85%
% of Residents Rating Corona as a Place to Raise a
Child as Good or Excellent
79% 83% ↑ >80%
% of Residents Rating the Overall Image or Reputation
of Corona as Good or Excellent
69% 69% = >65%
% of Residents Very Likely to Recommend Living in
Corona to Someone Who Asks
88% 87% ↓ >90%
% of Residents who say, given the chance to start over, they would choose to live in Corona Again
83% 83% = >85%
% of Residents Rating the Community’s Openness and
Acceptance Towards People of Diverse Backgrounds as
Good or Excellent
74% 75% ↑ >75%
37 High Performing Government
Progress Highlights
Create a formalized staff training
and development program on a
wide range of topics, with a
focus on increasing management
skills for supervisors.

Increase the number of online
options for all major City services
that can be offered virtually.

Finalize the development of the
Electronic Document Management
System (EDMS).

Improve the City website
for ease of use and set to
launch by end of FY25.
38 High Performing Gov’t Performance Report
Measure FY24 Q3 FY25 Q3 Trend Benchmark
% of Major City Services that are Offered Virtually 84% 86% ↑ >80% % of Residents Rating the Overall Direction the City is Taking as Good or Excellent
56% 59% ↑ >60%
% of Residents Rating Overall Quality of City Services
as Good or Excellent
65% 68% ↑ >70%
% of Residents who Believe All City Residents are
Treated Fairly
65% 64% ↓ >70%
% of Residents Rating Value of Services as Good or
Excellent
48% 47% ↓ >50%
Employee Turnover Rate 4.37% 2.9% ↓ <5%
39 Strategic Plan Overall Progress
12%

14.5%
1%
3%
68%
Overall Summary
On Track
Work Underway
Not Started
Upcoming
Completed
Work Underway
Completed
Q3 By the Numbers
Operational Performance Update
40 105,646
Registered Library Users
8,013
Library Program
Participants
4,038
Trees Trimmed
878
Trees Planted
4,934
Recreation Activity
Participants
1,218/6,566 Hours
Community Volunteers
0 Attendees @
Special Events
30,527
Corona Cruiser
Ridership
12,139
Dial-a-Ride Ridership
159
Trees Removed
Community Services
41 Homelessness
1,331
CPD Homeless Related
Calls for Service
280
Cubic Yards of Debris
Removed
213
Emergency Shelter
Clients Served
72 City Net Street Outreach
& Engagement Contacts
12 Permanent Housing
Placements
89 Emergency Shelter
Beds Available 42
Community Engagement
6,658,556
Social Media Impressions
610,859
Website Visits
2,069,600
Total Video Views
286,519
Emails Opened
256,875
Total Social Media Audience
346,976
Social Media Engagements 43
SeeClickFix
893
Total Tickets submitted

0.7 Average days to
acknowledge

17.1 Average days to close
1,200
Street Maintenance Tickets
40,244 sqft
Graffiti Removed
410
Graffiti Tickets
306
Parkway Maintenance Tickets
(Landscape and Trees)
44 24
Live Work Corona Pledges
230*
New Businesses
53 Businesses Assisted, Supported, &
Promoted
1,545*
Business License Renewals
46 Business Outreach & Visitations 0
Partnership events with the Corona
Chamber * This number reflects business with physical locations in Corona. 45 INSPECTION

SERVICES PLANNING

SERVICES
371
Applications Processed
100%
Applications Processed on
Time
21 Average Days to Process
Applications
(Does not include over the counter permit)
TBD
Satisfaction Rating
PLAN
CHECK
918/1,020
Building Plan Checks/
Permits Issued
98%
Plan Checks/Permits Processed
on Time

9.08/5.95
Avg. Days to Review Plan
Checks/Permits
(first check/rechecks)
98%
Satisfaction Rating

DEVELOPMENT

SERVICES
395
Plan Checks/Permits Issued*
93%
Plan Checks/Permits
Issued on Time*
9 Avg. Days to Review Plan
Checks/Permits
90%
Satisfaction Rating
2,635/708
Building/Infrastructure
Inspections
100%
Inspections Completed on
Time
1 Avg. Days to Complete
Inspections
96%
Satisfaction Rating
CODE

COMPLIANCE
673
Cases Opened
730
NOVs Issued
427
Cases Closed
102
Citations Issued
(Dry Utility, Grading, TTM/PM Plan Checks &
Permits)
46 Planning & Development
Public Works
47 TRAFFIC

ENGINEERING
33 Work Orders Completed
(signing, striping, curb painting)
170
Traffic Signals
Maintained
27 Traffic Plan
Checks

CAPITAL

PROJECTS
71 Active CIP Projects
49 Planning/Design Phase
25 Out to Bid/Under
Construction
1 Projects Completed
STREET

MAINTENANCE
1,200/1,234
Work Orders
Received/Completed
7,457
Curb Miles Swept
161
Streetlights Repaired
9,586 SF
Sidewalk, Curb, Gutter
Replaced
FLEET
371 / 151
Scheduled vs.

Unscheduled Repairs
275
Vehicles & Equipment
Inspected
24 / 35
Fire Apparatus
Inspections/
Unscheduled Repairs
NPDES

INSPECTIONS
13 Commercial/Industrial
Inspections
164
Construction Site
Inspections
23 Illicit Connections &
Discharges Identified
48 162
Vehicles
Towed
74 Fire Calls
296
Fire
Inspections
3,964
Calls for
Service
2,892
Medical Calls
20,784
Calls
for Service
04:27
90% of response
time falls under*
1,170
Parking
Citations
5:28
Average
Response Time
1,654
Vehicle
Citations
978
Arrests
50%
Response rate at
5:00 mins or less*

83.09%
Response to
medical calls at 6:00
mins or less

71.79%
Response to fire
incidents at 6:00
mins or less *Response to Priority 1 Calls
Public Safety
*Response to Priority 1 Calls
49 BILLING &

ADMINISTRATION
4:05 Minutes
Average Speed of Answer
140,065
Bills Mailed
9,958
Customer Service Calls

36.1%
Auto Pay Subscriptions

UTILITIES

MAINTENANCE
2,710/2,649
Work Orders
Received / Closed
88,802
CCTV Inspected
92,208 LF
Sewer Mains Cleaned
104
Meters Replaced

ELECTRIC

UTILITY

99.95%
Time Power is On
129,529
Mins. w/ Power
71 Mins. w/o Power
2 Electrical Outages
WATER

UTILITY

2.137 Billion Gal.

Water Treated
1,241/100%
Water Samples /
Compliance Rate

0.964 Billion Gal.

Wastewater Treated
2,447/100%
Wastewater Samples/
Compliance Rate
Utilities

INFORMATION

TECHNOLOGY
5,193,023
Total Cyber Attacks
Deflected
3,752
IT Service Requests
Completed
#5
National Ranking for
IT Services
(Population125K-250K)
CLERK’S OFFICE
305
Public Records
Requests
7 Agendas Published
23 Claims Received
23 Subpoenas Processed

HUMAN RESOURCES
51 Jobs Posted
55 New Hires
37 Promotions
29 Separations

PURCHASING
14 Bids Issued
137
Contracts Executed
315
Purchase Orders Issued
565
P-Tracks Completed

ACCOUNTING
84%
Invoices Paid within 30
days
7,199
Invoices Processed
34 Consecutive Years
Receiving GFOA Award
50 Internal Support
Downtown Revitalization Progress
51 City Park ∙ South Mall Lot ∙ 6
th Street “Downtown” Parking ∙ Innovation Center
Questions?
(951) 279-3508
[email protected]
www.CoronaCA.gov
52

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