Corona City Council
June 4, 2025

SHORT RANGE TRANSIT PLAN
FY 2025/26 through FY 2027/28
City of Corona Transit Service Page 6 of 69
FY 2024/25 – FY 2026/27 Short Range Transit Plan
Table of Contents
CHAPTER 1 – SYSTEM OVERVIEW AND SERVICE PROFILE...........................................10

1.0 INTRODUCTION ...............................................................................................................10

1.1 DESCRIPTION OF SERVICE AREA...........................................................................................10 TABLE 1 – INDIVIDUAL ROUTE DESCRIPTIONS AND AREA SERVICED ......................................................11

1.2 POPULATION PROFILE AND DEMOGRAPHIC ............................................................................13

1.3 DESCRIPTION OF SERVICES .................................................................................................15

1.4 OPERATING DATA FOR CORONA TRANSIT SERVICES .................................................................17

1.5 CURRENT FARE STRUCTURE................................................................................................18

1.6 REVENUE FLEET...............................................................................................................20 TABLE 1.1 – FLEET INVENTORY ....................................................................................................21

1.7 EXISTING FACILITIES AND BUS STOP AMENITIES ......................................................................23

1.8 EXISTING COORDINATION BETWEEN TRANSIT AGENCIES............................................................23

1.9 REFERENCE OF PRIOR AND/OR EXISTING STUDIES AND PLANS ....................................................24 CHAPTER 2 – EXISTING SERVICE AND ROUTE PERFORMANCE....................................31

2.1 KEY PERFORMANCE INDICATORS .........................................................................................31 TABLE 2.0 – SERVICE PROVIDER PERFORMANCE TARGET REPORT ........................................................32

2.2 SRTP PERFORMANCE REPORT ............................................................................................33 TABLE 2.1 – FY2025/26 SRTP PERFORMANCE REPORT ...................................................................34

2.3 SERVICE SUMMARY..........................................................................................................35 TABLE 2.2 – SRTP SERVICE SUMMARY .........................................................................................39

2.4 SERVICE PERFORMANCE ....................................................................................................42 TABLE 2.3 – SRTP ROUTE STATISTICS: DATA ELEMENTS & PERFORMANCE INDICATORS............................43

2.5 PRODUCTIVITY IMPROVEMENT EFFORTS................................................................................45

2.6 MAJOR TRIP GENERATORS.................................................................................................45 City of Corona Transit Service Page 7 of 69
FY 2025/26 – FY 2027/28 Short Range Transit Plan

2.7 RECENT SERVICE CHANGES.................................................................................................46 CHAPTER 3 – FUTURE SERVICE PLANS, FARE CHANGES, CAPITAL PLANNING AND MARKETING......................................................................................................................47

3.1 PLANNED SERVICE CHANGES ..............................................................................................47

3.2 MARKETING PLANS AND PROMOTION ..................................................................................48

3.3 PROJECTED RIDERSHIP GROWTH .........................................................................................49

3.4 PROPOSED FARE STRUCTURE CHANGES.................................................................................50

3.5 CAPITAL IMPROVEMENT PLANNING .....................................................................................50 TABLE 3 – CCTS FY 2025/26 HIGHLIGHTS ....................................................................................52 CHAPTER 4 – FINANCIAL PLANNING...............................................................................54

4.1 OPERATING AND CAPITAL BUDGET FOR FY 25/26...................................................................54 TABLE 4 – SUMMARY OF FUNDS REQUESTED FOR FY 2025/26...........................................................57 TABLE 4A – CAPITAL PROJECT JUSTIFICATION..................................................................................58 TABLE 4B – FAREBOX REVENUE CALCULATION ................................................................................62

4.2 FUNDING PLANS TO SUPPORT PLANNED OPERATING AND CAPITAL PROGRAM (FY26/27 & FY27/28)63 TABLE 4.1 – SUMMARY OF FUNDS REQUESTED FOR FY 2026/27........................................................64 TABLE 4.2 – SUMMARY OF FUNDS REQUESTED FOR FY 2027/28........................................................65

4.3 REGULATORY AND COMPLIANCE REQUIREMENTS ....................................................................66

4.4 OPEN PROJECTS ..............................................................................................................70 City of Corona Transit Service Page 8 of 69
FY 2025/26 – FY 2027/28 Short Range Transit Plan
Executive Summary
The Riverside County Transportation Commission (RCTC) is the designated Regional Transportation Planning Agency with fiduciary and administrative oversight of transit operators in Riverside County. The Short-Range Transit Plan (SRTP) is a mandated planning document prepared by all Riverside County participating transit agencies to qualify for federal and state transit funds. The plan is prepared in compliance with the Transportation Development Act and submitted to the RCTC every year. Each year, RCTC reviews and approves the SRTP and allocates local, state, and federal funding. The SRTP is a living document that uses up-to-date information, financial resources, and performance targets for transit agencies to plan their transit services. Additionally, the SRTP is updated annually to provide RCTC updates and funding requests.

The City of Corona Transit Service prepared its three-year Short-Range Transit Plan for Fiscal Years (FY) 2025/26, 2026/27, and 2027/28. The plan includes the first year, FY 2025/2026, action plan, and budget funding request.

Guiding Principle
The City of Corona Transit Service desires to maintain a sustainable public transportation program that offers multiple transit options that are essential to ensuring uninterrupted mobility services to the community.

Mission Statement
The City of Corona Transit Service’s mission is to provide a clean, safe, accessible, reliable, and customer-friendly transportation system that improves the quality of life in the community.

With the Guiding Principle and Mission Statement at the forefront, the City of Corona Transit Service program is working towards achieving the following goals while providing public transportation services that are financially sustainable within existing local, state, and federal funding programs and regulations in a costefficient manner:

Goal 1: Provide safe and convenient public transportation services to the residents of the City of Corona for employment, shopping, education, and social service trips. Safe and Accessible services are achieved through routine assessment of all transit infrastructure and execution of improvements, as needed. (Safe and accessible goal)
City of Corona Transit Service Page 9 of 69
FY 2025/26 – FY 2027/28 Short Range Transit Plan
Goal 2: Ensure that all transit programs can be provided at a high quality of service. Quality of service is achieved through staffing experienced personnel, maintaining quality, safe fleets, reliable service, and, if possible, expanding service. (Service quality goal)
Goal 3: Provide an effective level of service in response to demonstrated community market needs. Service levels and needs are monitored through regular outreach with riders and with in-depth analysis of the entire transit system. (Service reliable and friendly goal) City of Corona Transit Service Page 10 of 69
FY 2025/26 – FY 2027/28 Short Range Transit Plan
Chapter 1 – System Overview and Service Profile

1.0 INTRODUCTION
The Short-Range Transit Plan (SRTP) sets the objectives and strategies for the City of Corona Transit Service (CCTS) by evaluating current transit system performance, projected demographic changes, operating and capital funding needs, anticipated funding from federal, state and local sources, and other factors to create a reasonable projection of conditions over the next three years (FY 2025/26 – 2027/28).

1.1 DESCRIPTION OF SERVICE AREA
Corona is a suburban community located ~45 miles southeast of Los Angeles in western Riverside County, and it is situated at the junction of two major freeways, the 91 and 15. The City limits encompass approximately 39.2 square miles. The population is over 179,000, with the estimated median household income at $99,953. Within the City limits, there are 43 parks, 28 elementary and middle schools, five high schools, two Metrolink Train Stations, and the Corona Transit Center. The Corona Transit Center is owned and operated by Riverside Transit Agency. CCTS provides demand response Dial-A-Ride/paratransit service and fixed route service dubbed the Corona Cruiser services. The City contracts with the private sector to provide a turn-key transit operation. MV Transportation is the current operating contractor.

Dial-A-Ride (DAR) service commenced in 1977 and was available to the general public throughout the city of Corona service area until January 2, 2018. Based on the data gathered, it was determined that DAR service level changes were warranted, and the program was shifted to a Specialized Service model. DAR is now focused on transit services to the following rider groups: Seniors 60 and older, Persons with Disabilities, and persons certified under the Americans with Disability Act (ADA). DAR provides curb-to-curb service throughout the city of Corona and neighboring county areas of Coronita, El Cerrito, and Home Gardens as well as satellite locations in the City of Norco, i.e., Department of Motor Vehicles, Department of Public Social Services, and Norco College. The ADA requires complementary paratransit service to be provided within a ¾ mile of fixed-route services. CCTS provides citywide service and in some instances extends beyond the city limits to reach the most vulnerable group of rides. Door-to-door service is available upon request for Dial-A-Ride patrons certified under the ADA.

City of Corona Transit Service Page 11 of 69
FY 2025/26 – FY 2027/28 Short Range Transit Plan
The Fixed Route Corona Cruiser (Cruiser) service commenced in 2001. The Cruiser’s existing Blue and Redline route alignment dates to 2004 and has experienced minor adjustments. The existing routes provide access to commercial, retail, and residential areas, medical facilities, schools, municipal facilities/services, jobs, and links to other transit services.

For a detailed description of service by mode, see Table 1 and Section 1.3. Service maps are on the following pages.

TABLE 1 – INDIVIDUAL ROUTE DESCRIPTIONS AND AREA

SERVICED
Mode Route Description Service Area/Sites
WalMart at McKinley
Street West through
Home Gardens to River
Run Apartments via
Mountain Gate Park and
downtown/Civic Center
McKinley Street shopping areas, Magnolia
Avenue, Centennial High, Medical Facilities,
Senior Center, Corona Library, Grand
Avenue Post OfficeCorona Transit
Center/North Main Corona Metrolink Station,
Circle City Center (Community Center),
North Main Street shopping area and
restaurants
The Crossings shopping
area at Cajalco Road and
Temescal Canyon Road
through El Cerrito to the
Walmart at
Neighborhood Market at
West Sixth Street via
downtown/Civic Center
The Crossings shopping area, El Cerrito
Midle School, Walmart, California Avenue
Post Office, Centennial High, Corona Transit
Center/North Main Corona Metrolink Station
(selected AM & PM trip), Corona Library,
Senior Center, Civic Center, Corona High
and Walmart Neighborhood Market on West
Sixth Street near Smith Avenue. Service is
extended to The Shops at Dos Lagos on
Saturdays.

Demand Response /
Reservation based
service
City-wide, neighboring county areas of
Coronita, El Cerrito and Home Gardens as
well as the following statellite locations in the
City of Norco: Department of Motor
Vehicles, Department of Public Social
Services, Target, Bowlero Norco Lanes and
Norco College
Blue Line
Red Line
City-Wide
Corona Cruiser
Dial-A-Ride
City of Corona Transit Service Page 12 of 69
FY 2025/26– FY 2027/28 Short Range Transit Plan
City of Corona Transit Service Page 13 of 69
FY 2025/26 – FY 2027/28 Short Range Transit Plan

1.2 POPULATION PROFILE AND DEMOGRAPHIC
Based on the 2018-2022 American Community Survey 5-year Estimate, CCTS serves a diverse population of 179,1871 city residents. That diversity is reflected in the table below, which includes the City of Corona and El Cerrito, Home Gardens, and Coronita in the unincorporated county areas.

City Population and Diversity
1 2023 ACS 5-Year Estimates – US Census Bureau: DP05: ACS Demographic and ... - Census Bureau Table
Demographic Population
Estimate Percent
Race
Total population 158,839 100.0%
One race 132,615 83.5%
Two or more races 26,224 16.5%
One race 132,615 83.5%
White 66,107 41.6%
Black or African American 8,429 5.3%
American Indian and Alaska Native 1,997 1.3%
Asian 18,281 11.5%
Native Hawaiian and Other Pacific Islander 443 0.3%
Some other race 37,358 23.5%
Two or more races 26,224 16.5%
White and Black or African American 842 0.5%
White and American Indian and Alaska Native 1,097 0.7%
White and Asian 2,578 1.6%
White and Some Other Race 17,995 11.3%
Black or African American and American Indian and Alaska Native 140 0.1% Black or African American and Some Other Race 382 0.2%
Hispanic or Latino and Race
Total population 158,839 100.0%
Hispanic or Latino (of any race) 76,665 48.3%
Mexican 65,547 41.3%
Puerto Rican 1,364 0.9%
Cuban 1,288 0.8%
Other Hispanic or Latino 82,174 51.7%
Not Hispanic or Latino 82,174 51.7%
White alone 49,849 31.4%
Black or African American along 7,814 4.9%
American Indian and Alaska Native alone 331 0.2%
Asian alone 17,689 11.1%
Native Hawaiian and Other Pacific Islander alone 387 0.2% Some other race alone 797 0.5%
Two or more races 5,307 3.3%
Source: U.S. Census Bureau, 2019-2023 American Community Survey 5-Year Estimate City of Corona Transit Service Page 14 of 69
FY 2025/26 – FY 2027/28 Short Range Transit Plan
The following graph depicts the racial makeup of the riders, which closely mirrors the demographics of the City of Corona as a whole based on the onboard survey conducted during the Comprehensive Operations Analysis in February 2023.

The median household income in the City of Corona is $104,8712 which is greater than the California state median of $95,5213. However, pursuant to the COA, 51% of the employed riders report making less than $25,000. Because of these lower income levels, a large portion of employed ridership may be entirely dependent on transit for their mobility needs.
2 2023 ACS 1-Year Estimate for City of Corona – US Census Bureau: S1901: Income in the Past 12 Months ... - Census Bureau Table
3 2023 ACS 1-Year Estimate for California – US Census Bureau: S1901: Income in the Past 12 Months ... - Census Bureau Table
21%
13%
52%
8%
4% 2%

RIDER ETHNICITY
White/Causcasian African American
Hispanic Asian/Pacific Islander
City of Corona Transit Service Page 15 of 69
FY 2025/26 – FY 2027/28 Short Range Transit Plan
The table below lists passenger characteristics for DAR and Cruiser service.

Passenger characteristic estimates are based on data compiled over the first nine (9) months of FY 2024/25.

Passenger Characteristics
While seniors 60 and over account for 174 percent of the population, they, however, represent over 30 percent of the riders systemwide. Nine percent of the population is characterized by a disability5, yet, riders in this category account for 45 percent for Dial-A-Ride and 2 percent for Cruiser. The majority of Persons with Disabilities utilize Dial-A-Ride to commute to Adult Day Care centers. Student ridership accounts for

38.5% of the riders a 7% increase from the previous fiscal year.

1.3 DESCRIPTION OF SERVICES
Fixed Route Service – Corona Cruiser: Blue and Red Lines The Blue Line serves the McKinley Street retail area, then travels on to Magnolia Avenue and Main Street to the River Road area. This route passes by many trip generators such as hospitals, medical facilities, schools, public service agencies, senior center, library, civic center, community center and commercial/retail areas. This route serves the following schools: Centennial High School, Corona Fundamental Intermediate School, and Lee Pollard High School. This route also serves the unincorporated area of Home Gardens. The Blue Line operates with a frequency of 60-67 minutes.

The Red Line connects the residential areas of central Corona with commercial and retail areas along Sixth Street and the Ontario Avenue/California Avenue industrial and retail area. The Red Line also covers South Corona along Ontario Avenue, to, Temescal 4 2023 ACS 5-year Estimate – US Census Bureau: S0102: Population 60 Years and Over - Census Bureau Table
5 2022 ACS 5-Year Estimate for Disability Characteristics – US Census Bureau: S1810: Disability Characteristics - Census Bureau Table

34.8% 27.7%

44.6% 38.5%

17.1% 32.1%

1.8% 0.6%

1.2% 0.1%

0.4% 0.6%
Dial-A-Ride Corona Cruiser
Personal Care Attendants
Companion
Children
General Public
Students
Seniors/Persons with Disabilities
RTA Transfers
Metrolink Transfers
Children
Seniors
Persons with Disabiities
ADA Certified
City of Corona Transit Service Page 16 of 69
FY 2025/26 – FY 2027/28 Short Range Transit Plan
Canyon Road to serve the El Cerrito county area and The Crossings shopping complex at Cajalco Road. This route serves the following schools: Centennial High School, Corona High School and El Cerrito Middle School, as well as the library, community center and Corona Transit Center and North Main Corona Metrolink Station (on selected AM & PM trips). The service is extended to The Shops at Dos Lagos on Saturdays.

The Red Line operates with a frequency of 50-66 minutes.

The Cruiser schedule is as follows:

Blue Line Red Line
Monday – Friday 6:30 a.m. – 7:09 p.m. 6:30 a.m. – 7:05 p.m.

Saturday 8:52 a.m. – 3:50 p.m. 9:00 a.m. – 5:09 p.m.

Sunday no service no service
The Cruiser does not operate on the following holidays: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day.

Corona Dial-A-Ride/Paratransit Service
Dial-A-Ride (DAR) provides specialized service to seniors (60 and older), persons with disabilities, and individuals certified for complementary paratransit service under the Americans with Disabilities Act. Reservations for DAR service can be made one (1) to fourteen (14) days in advance; same-day service may be accommodated if space is available. DAR provides curb-to-curb service throughout the city of Corona and neighboring county areas of Coronita, El Cerrito, and Home Gardens, as well as satellite locations in the City of Norco (Department of Motor Vehicles, Department of Public Social Services, and Norco College). Door-to-door assistance for ADA certified passengers is available upon request when:
• Drivers can maintain visibility of the bus at all times; • The outermost door is within 150 feet from the bus;
• Driver safety and security is maintained; and
• A safe parking area is available.

The ADA certification process in western Riverside County is administered by the Riverside Transit Agency (RTA). Additional information and an application is available online at Home - Riverside Transit Agency or by calling RTA at (951) 795-7887.

City of Corona Transit Service Page 17 of 69
FY 2025/26 – FY 2027/28 Short Range Transit Plan
Individuals certified for ADA complementary service are afforded priority service, expanded service hours to match the Corona Cruiser hours, and the ability to leave voicemail message reservations on Sundays and Holidays for next-day service.

The DAR schedule is as follows:

Non-ADA Complementary ADA Complementary
Paratransit
Monday – Friday 6:42 a.m. – 6:00 p.m. 6:30 a.m. – 7:09 p.m.

Saturday 8:52 a.m. – 5:09 p.m. 8:52 a.m. – 5:09 p.m.

Sunday no service no service
DAR service does not operate on the following holidays: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day.

1.4 OPERATING DATA FOR CORONA TRANSIT

SERVICES
The table below reflects FY 2024/25 planned versus year-end estimates using data from July 2024 through March 2025.

The original passenger trip projection for FY2024/25 was 210,845. Based on current data, that projection is expected to fall short by 17%. The current projection is 174,092 in ridership on DAR and the Cruiser, based on data gathered from July 2024 through March 2025. Staff had projected based on improving conditions, free fare subsidy; however, the ongoing construction of McKinley Grade Separation and citywide pavement impacted the service.

Performance Indicator Planned Yearend Estimate
Operating Expense $ 3,754,492 $ 3,365,285
Fare Revenue* $ 366,303 $ 388,626
Passenger Trips 210,845 174,092
Vehicle Revenue Hours (VRH) 28,820 28,440
Vehicle Revenue Miles (VRM) 367,296 358,113
Operating Cost per VRH $ 130 $ 118
*Includes LCTOP revenues for fare subsidy. Does not include federal funds for fare recovery calculation nor interest revenue.

City of Corona Transit Service Page 18 of 69
FY 2025/26 – FY 2027/28 Short Range Transit Plan
The following graph reflects the ridership for the fixed route service and the Dial-A-Ride service over the past five years.

While ridership for the Corona Cruiser had been recovering, various construction activities impacted the service, decreasing its on-time performance efficiency. In addition, due to citywide pavement, multiple stops could not be serviced, and the routes had to be detoured. Looking at month-to-month data, the decline in ridership coincided with the citywide pavement project. Ridership for FY 2024/25 is expected to decrease by 10% compared to the previous fiscal year.

Dial-A-Ride's ridership continues to climb steadily. Based on numbers from the first three quarters, FY 2024/25 ridership is expected to increase by 4% compared to the previous fiscal year.

1.5 CURRENT FARE STRUCTURE
The table on the following page depicts the current fare structure, which the City Council adopted on August 16, 2023, as part of the service improvement plan. This structure became effective on January 1, 2024.
* FY 2024/25 year-end estimate is based on data collected from July 2024-March 2025.

FY 19/20 FY 20/21 FY 21/22 FY 22/23 FY 23/24 FY 24/25*
Dial-A-Ride 40,316 13,386 22,673 38,141 47,186 49,053
Corona Cruiser 100,186 76,645 95,892 120,272 139,080 125,039 10,000
30,000
50,000
70,000
90,000
110,000
130,000
150,000
Passenger Trips
City of Corona Transit Service Page 19 of 69
FY 2025/26 – FY 2027/28 Short Range Transit Plan
Fare Structure
Although the fares were increased, effective October 1, 2023, the City implemented a new fare subsidy program that includes free fares for students, seniors, and persons with disabilities and a reduced fare of $1.00 for the general public. This program is effective through June 30, 2026. The funding for this program is provided by the California State Department of Transportation under the Low Carbon Transit Operations Program Funds.

For general public riders who utilize the service more frequently, the option to purchase the multi-day pass will continue, as it may be more cost-effective than paying a $1 fare for each trip.

In addition, CCTS will continue to use Air Quality Management District (AQMD) funds to subsidize Cruiser multi-day passes, 15-day passes, and 31-day passes. AQMD funds allow riders to purchase their multi-day passes at a 30% reduced price. On average, riders save 18-22% with the purchase of multi-day passes. With the addition of this program, riders save an average of 50% on fares.

CCTS Fare Collection System
CCTS offers the following two options to pay for trips on CCTS buses: cash (paid to the bus driver at the time of boarding) and paper fare media. Paper fare media includes oneway DAR tickets, Day and Multi-Day passes. While Day passes can be purchased on Fare Type Per Ride Day
Pass 31 Day 15 Day
General Public $1.75 4.00 $ $ 35.00 $ 17.50
Student $1.75 4.00 $ $ 24.50 $ 12.25
Seniors (60+) $0.75 2.00 $ $ 16.10 $ 8.05
Persons with Disabilities $0.75 2.00 $ $ 16.10 $ 8.05
Medicare Card Holders $0.75 2.00 $ $ 16.10 $ 8.05
Children (46" tall or under) $0.50 - - -
Fare Type
Seniors (60+)
Persons with Disabilities/ADA Certif
Medicare Card Holders
Children (46" tall or under)
$3.50
$3.50
$3.50
$0.50
Corona Cruiser
Dial-A-Ride
Per Ride
City of Corona Transit Service Page 20 of 69
FY 2025/26 – FY 2027/28 Short Range Transit Plan
board the bus or in advance, Multi-day passes must be purchased in advance. Cash and paper fare-media tickets are dropped into the “farebox” that possesses a top compartment that facilitates the bus operator’s ability to verify at a glance the fare deposited. The operator activates a lever that allows the fares to drop into the secure bottom compartment.

Multi-day Passes must be validated and activated by the bus operator on the first day of use. Bus operators are tasked with writing the initial use date and expiration date and initialing the pass; this process activates the pass for fifteen (15) or thirty-one (31) consecutive days. At the time of each use, the bus operator verifies that the multi-day pass is current and that the passenger possesses the corresponding documentation for a student and/or senior/disabled pass holder.

CCTS recognizes that the current fare collection and validating systems are onerous, inefficient, and insufficient. Future plans to improve this service include the implementation of a comprehensive Intelligent Transportation System (ITS). ITS features that will be explored include digital fareboxes, smart card system and/or mobile ticketing applications. Of note, cash payment options will remain available. CCTS staff is working with Caltrans under their California Integrated Travel Project (Cal-ITP) to participate in their statewide procurement for a fare payment system.

1.6 REVENUE FLEET
The CCTS active fleet consists of 20 transit buses (see Table 1.1). All buses are compliant with the Americans with Disabilities Act requirements for accessibility and wheelchair securement.

The Fixed Route fleet consists of seven (7) 2015 El Dorado National EZ Rider II heavyduty/low-floor buses. EZ Rider II buses are powered with Compressed Natural Gas (CNG) and were placed into Corona Cruiser service in February 2016.

The Dial-A-Ride fleet consists of eleven (11) 2017 Glaval Universal E450 and two (2) 2012 El Dorado Aerotech 240 cutaway vehicles. These buses are also powered by Compressed Natural Gas (CNG). The 2017 buses were placed in service July 2018.

Table 1.1 - Fleet Inventory
FY 2025/26 Short Range Transit Plan
City of Corona
Bus (Motorbus) / Purchased Transportation
Lift and
Ramp
Equipped
Vehicle
Length
Year
Built
Mfg.

Code
Seating
Capacity
Model
Code
Fuel
Type
Code
Life to Date
Vehicle Miles
Prior Year End
FY 2023/24
Life to Date
Vehicle Miles
through
March
FY 2024/25
Average Lifetime
Miles Per Active
Vehicle As Of
Year-To-Date
(e.g., March)
FY 2024/25
# of
Active
Vehicles
FY 2024/
25 # of
Contingency
Vehicles
FY 2024/25
2015 EDN EZ RiderII 30 7 32 CN 7 0 1,482,197 1,618,512 231,216 Totals: 30 7 7 0 1,482,197 1,618,512 231,216
4/17/2025
TransTrack Manager™ Page 1 of 1
Table 1.1 - Fleet Inventory
FY 2025/26 Short Range Transit Plan
City of Corona
Demand Response / Purchased Transportation
Lift and
Ramp
Equipped
Vehicle
Length
Year
Built
Mfg.

Code
Seating
Capacity
Model
Code
Fuel
Type
Code
Life to Date
Vehicle Miles
Prior Year End
FY 2023/24
Life to Date
Vehicle Miles
through
March
FY 2024/25
Average Lifetime
Miles Per Active
Vehicle As Of
Year-To-Date
(e.g., March)
FY 2024/25
# of
Active
Vehicles
FY 2024/
25 # of
Contingency
Vehicles
FY 2024/25
2012 EDN AEROTECH 20 0 26 CN 2 313,971 313,971 156,985
2017 GLV E-450 18 11 25 CN 11 0 1,099,773 1,274,606 115,873 Totals: 38 11 13 0 1,413,744 1,588,577 122,198
4/17/2025
TransTrack Manager™ Page 1 of 1
City of Corona Transit Service Page 23 of 69
FY 2025/26 – FY 2027/28 Short Range Transit Plan

1.7 EXISTING FACILITIES AND BUS STOP AMENITIES
CCTS operates from a City-owned facility located at 735 Public Safety Way, known as the Corporation Yard. MV Transportation (Contractor), the contractor retained to operate transit service, provides administrative and dispatching service from this location, as well as fueling and vehicle parking. Maintenance is performed by the contractor at an off-site facility located at 1930 S. Rochester Ave., Suite 119, Ontario, CA 917661.

The Cruiser (Blue and Red Line) fixed route service includes 187 bus stops and 27 bus stop shelters. The Contractor is responsible for maintaining all bus stops. CCTS supplies the Contractor with all required equipment (I-stop signs, kiosks, benches, trash receptacles, etc.) to maintain the bus stop facilities properly.

In 2022, CCTS purchased solar-powered dusk-to-dawn bus stop lighting and signaling LED and ADA-compliant activation push buttons. These lights and push buttons were installed in November 2023 at various dimly lit bus stops to improve safety and visibility.

The Cruiser also serves the Corona Transit Center, owned and operated by the Riverside Transit Agency (RTA). The Corona Transit Center provides a safe and efficient transfer point between local and regional bus lines as well as regional commuter trains serving Los Angeles, Orange, Riverside, and San Bernardino counties. Trains are accessible via a pedestrian bridge to the adjacent North Main Corona Metrolink commuter rail station.

1.8 EXISTING COORDINATION BETWEEN TRANSIT

AGENCIES
CCTS staff and RTA planning and operations staff work together to coordinate bus stop location, relocations, bus routing, layover areas and facilities, and transfer points. CCTS and RTA have a reciprocal agreement that allows valid pass-holders a ‘no cost’ one-way transfer between Cruiser and RTA buses at bus stops served by both Cruiser and RTA routes 1 and 3. Transfers between bus systems are an effective way to promote public transit as a low-cost, eco-friendly and stress-free alternative to automobile trips.

In addition, CCTS coordinates marketing efforts with Metrolink to promote the use of both Metrolink and Corona’s transit services. To incentivize multimodal transportation, valid Metrolink pass-holders ride at no charge on Cruiser Blue and Red Lines to and from the Corona Transit Center and North Main Metrolink Station.

City of Corona Transit Service Page 24 of 69
FY 2025/26 – FY 2027/28 Short Range Transit Plan

1.9 REFERENCE OF PRIOR AND/OR EXISTING STUDIES

AND PLANS
Comprehensive Operations Analysis (COA)
In 2023, CCTS conducted a Comprehensive Operational Analysis (COA) that included a route-by-route analysis of the Corona Cruiser Fixed Route service with the primary goal of developing a plan to enhance the efficiency and effectiveness of the City of Corona Transit Service with an outlook to respond to the changing demands for transit throughout Corona’s service area and to provide recommendations for service improvements derived from the analysis. The COA was conducted by Transportation Management and Design (TMD). The goal of the COA was to analyze the transit system and produce a comprehensive plan to enhance customer experience and routes, improve services within the program’s financial capacity, and outline steps to implement service alternatives to ensure the program’s sustainability. Further, through the COA process, CCTS wanted to improve the customer travel experience by reducing travel time, improving service frequencies and connections where possible, and introducing new and innovative transit options such as micro transit and/or on-demand services.

The COA evaluated the DAR program cost/benefit and fare structure as well as opportunities to expand or enhance the program to on-demand, micro-transit, including a demand response program targeting low-income households.

TMD and City staff have collaborated to achieve the best possible outcome for the study.

Some key components of this study included the following analysis:
• Onboard rider survey – A total of 123 rider surveys were collected; a $10 gift card was provided to incentivize the completion of the survey. • Community-wide survey – over 500 surveys collected with five3 $50 gift card prizes given randomly.
• Route Productivity analysis for potential restructuring of services to provide improved frequency and improved coordination with our regional service providers.
• Fare analysis.
• Unmet Needs Analysis to determine if any expansion or implementation of new service should be incorporated.

Onboard Corona Cruiser rider survey results- key takeaways City of Corona Transit Service Page 25 of 69
FY 2025/26 – FY 2027/28 Short Range Transit Plan
• 31% of our riders are seniors 60 years of age and older. Youth riders under the age of 18 are the second largest age group, making up 18% of the boarding. • 52% of the riders are Hispanic/Latino which closely mirrors the demographic of the City as a whole.
• We do a good job of retaining of existing riders with 39% using Cruiser for five years or more.

City of Corona Transit Service Page 26 of 69
FY 2025/26 – FY 2027/28 Short Range Transit Plan
City of Corona Transit Service Page 27 of 69
FY 2025/26 – FY 2027/28 Short Range Transit Plan
Transit Demand Potential
TMD performed a market analysis to help understand who in the community needs transit, and where and when they need it. They used indicators such as residential and job density, census demographics, profile of riders, community trip patterns and the shape of land use patterns and street networks to determine the transit demand potential in the City of Corona. While the current routes already provide service to many of the areas scoring high on the transit demand potential map, there are locations along the routes that do not have enough housing or employment density for public transit to perform well.

These suggest various options for changes to the Corona Cruiser network including ondemand services and modifying the segments of the routes.

TMD used the travel demand modeling online platform Replica, which gathers anonymous location-based data from cellphone carriers, credit card processors, the U.S.

Census Bureau and more, it is possible to compare the data collected in the Corona City of Corona Transit Service Page 28 of 69
FY 2025/26 – FY 2027/28 Short Range Transit Plan
Cruiser on-board survey with the origin-destination travel patterns for all trips that start and end within the City of Corona service area on an average day. These general community travel patterns reveal a few locations that the Corona Cruiser does not currently serve, including the areas immediately north of SR-91, both toward the North Corona and Downtown Corona areas. There are additional heavy travel patterns within smaller areas including in the neighborhoods of West and South Corona.

Goals of Service Alternatives
The following goals and objectives were identified to assist with developing service recommendations:

Objective 1 – Coverage
• Maintain coverage for the majority of existing riders. • Expand access to more destinations.
• Enhance direct service to and from key shopping areas without requiring transfers (e.g., Citrus Village, Corona Village, Corona Town & Country, Corona Hills Plaza).

City of Corona Transit Service Page 29 of 69
FY 2025/26 – FY 2027/28 Short Range Transit Plan
• Pilot a new microtransit service in areas presumed to be difficult to service effectively with fixed route service.

Objective 2 – Reliability
• Update schedules to improve service reliability.
• Improve frequency on productive corridors.

Objective 3 – Productivity
• Increase ridership through various service enhancements. • Eliminate unproductive route deviations and streamline route alignments.

Objective 4 – Cost
• Provide services that are sustainable and within projected budget enhancement.

COA Recommendations
Based on the analysis of the routes, rider and community survey, transit demand potential, TMD recommended two scenarios with varied service enhancements in the following years for growth opportunities. These scenarios were presented to the City Council in November 2022, followed by public outreach events to seek input from the public and target populations such as seniors and students.

Of the two scenarios, scenario 2 was the preferred choice. TMD developed an implementation plan based on scenario 2, which will include draft schedules and bus stop changes.

The COA will provide a multi-year service expansion and/or restructuring plan that will include increased frequency and Sunday service after the initial implementation Further, the plan will include the adoption of increased fares to match that of RTA fares. While fares will be increased, the fares to the public will stay stagnate for the first two years after the effective date. CCTS will utilize either LCTOP or AB2766 funds to subsidize the difference.

On August 6, 2023, the City Council approved Scenario Two (2) of the proposed service recommendation as outlined in the final report of the Comprehensive Operational Analysis. The final plan is available at Comprehensive Operation Analysis | City of Corona (coronaca.gov). The City desires to enter into an agreement with a qualified professional consulting firm to perform the activities and various tasks included in the final plan. Staff is currently reviewing the proposal received as a result of the RFP release and is expecting to take it to City Council for award.

Zero Emission Bus Analysis and Rollout Plan
The California Air Resources Board (CARB) instituted the Innovative Clean Transit (ICT) regulation in December 2018. Per the regulation, all public transit agencies are required City of Corona Transit Service Page 30 of 69
FY 2025/26 – FY 2027/28 Short Range Transit Plan
to develop the Zero Emission Bus (ZEB) Rollout Plan to deploy zero-emission buses by 2040. The ZEB rollout plan will provide a timeline and estimated cost for a phased transition to meet CARB’s regulations. The development of the ZEB rollout plan for CCTS is being conducted through a joint collaboration with RCTC and the smaller transit agencies in Riverside County. RCTC awarded the contract to the Center for Transportation and the Environment (CTE) to develop the ZEB Rollout and Implementation Plans for the smaller transit agencies. On March 15, 2023, Corona Council approved mixed-fleet technology. CTE developed the rollout plan based on the approved technology. On June 7, 2023, the City Council adopted the rollout plan. The Plan received CARB approval on July 14, 2023. Activities related to the ZEB rollout are included in the professional consulting services as mentioned above.

City of Corona Transit Service Page 31 of 69
FY 2025/26 – FY 2027/28 Short Range Transit Plan
Chapter 2 – Existing Service and Route Performance

2.1 KEY PERFORMANCE INDICATORS
The Riverside County Transportation Commission (RCTC) is the designated Regional Transportation Planning Agency (RTPA) with fiduciary and administrative oversight of transit operators in Riverside County. Each year, RCTC reviews and approves the ShortRange Transit Plan and allocates local, state, and federal funding. RCTC monitors performance that measures the effectiveness and efficiency of CCTS services. Over this chapter, you will see these measurements through Tables 2.0 - 2.3. These tables measure the current year’s performance (FY 2024/25), the upcoming year’s performance (FY 2025/26), performance by service (fixed-route and DAR), and performance by route (Red and Blue lines and DAR). The remaining components of Chapter 2 will explain what CCTS staff is doing to improve services, where major trip generators are located, and finally, any service changes that took place in FY 2024/25.

Table 2.0 provides a breakdown of all services by RCTC’s performance metrics, including farebox recovery ratio in the current fiscal year. By statute, transit operators serving urban areas must recover a minimum of 20 percent of operating costs through fare revenue for fixed route and 10 percent for Dial-A-Ride Specialized Service. Table 2.0 provides a summary of Fare revenue, which includes passenger fares, interest on investments, advertising revenue, local contributions, and the proceeds from the sale of surplus vehicles. A farebox recovery ratio below the minimum requirement endangers the receipt of state funding. The farebox recovery ratio is a mandatory performance indicator.

Through the third quarter of this fiscal year (July 2024-March 2025), CCTS lags behind the mandatory farebox recovery ratio. However, Table 2.0 – 2.2 below does not include all of the approved legislative inclusions and exclusions in AB 149. At the end of the fiscal year, CCTS expects to meet the FFR by utilizing the inclusions and exclusions in AB149.

LCTOP and federal funds will be used as local match, and DAR service will be excluded in the calculation to meet the FFR of 20% for fixed route.

If needed, the City contributes the difference to bridge the gap between fare revenue received throughout the year and the amount required to meet the farebox recovery ratio.

The contribution of funds is made only after all revenues and expenses are reconciled following the close of the fiscal year.

Further, CCTS continued focusing on other areas of improvement, which include:
 Sanitization of buses and bus stop shelters and equipment  Continue to provide hand sanitizer and masks on board the buses.  Increased customer satisfaction by reducing the number of complaints.  Timely repairs and preventive maintenance of revenue vehicles to reduce road calls and missed service.
 Increase on-time performance.

FY 2024/25 Short Range Transit Plan Review
City of Corona
FY 2024/25 Plan FY 2024/25 Target
FY 2024/25
Year to Date
Through 3rd Quarter
Year to Date
Performance
Scorecard
Data Elements
Table 2.0 -- Service Provider Performance Measures Report Unlinked Passenger Trips 210,845
Passenger Miles 893,002
Total Actual Vehicle Revenue Hours 28,820.0
Total Actual Vehicle Revenue Miles 367,290.0
Total Actual Vehicle Miles 413,627.0
Total Operating Expenses $3,754,492
Total Passenger Fare Revenue $89,300
Net Operating Expenses $3,665,192
Performance Indicators
Mandatory:

1. Farebox Recovery Ratio 9.75% >= 15.00% 6.50% Fails to Meet Target Additional:

1. Operating Cost Per Revenue Hour $130.27 <= $112.30 $111.52 Meets Target

2. Subsidy Per Passenger $17.38 >= $13.12 and <= $17.76 $17.06 Meets Target

3. Subsidy Per Passenger Mile $4.10 >= $3.11 and <= $4.21 $4.01 Meets Target

4. Subsidy Per Hour $127.18 >= $87.54 and <= $118.44 $104.27 Meets Target

5. Subsidy Per Mile $9.98 >= $6.90 and <= $9.34 $8.30 Meets Target

6. Passengers Per Revenue Hour 7.32 >= 5.67 and <= 7.67 6.11 Meets Target

7. Passengers Per Revenue Mile 0.57 >= 0.45 and <= 0.61 0.49 Meets Target Note: Targets reflect +/- 15%
Productivity Performance Summary:

Service Provider Comments:
5/7/2025
TransTrack Manager™ Page 1 of 1
City of Corona Transit Service Page 33 of 69
FY 2025/26 – FY 2027/28 Short Range Transit Plan

2.2 SRTP PERFORMANCE REPORT
Table 2.1, SRTP Performance Report, lists planned performance targets set by RCTC for FY 2025/26. However, the information in the table is not accurately reflected. For example, for FY 2023/24, while the operating expenses are accurate, passenger fare revenues and the farebox recovery ratio are not reflected accurately. CCTS had met the farebox recovery ratio for the audited period.

Table 2.1 indicates that CCTS fails to meet the farebox recovery ratio for FY 24/25 and FY 25/26. As previously noted, the farebox recovery ratio is:
• 10 percent for Specialized DAR, and
• 20 percent for fixed route.

As mentioned in section 2.0, CCTS intends to utilize the inclusions included in AB149 to assist with meeting the farebox recovery ratio. FY 2025/26 plan includes passenger fares, fare subsidy using LCTOP, and Federal Transit Administration funds as local funds.

With the inclusion of LCTOP and FTA funds and the exclusion of specialized services, CCTS will be able to meet its farebox recovery ratio. If unable to meet the FFR using the inclusions, CCTS will utilize the General Fund to close any gaps in funding. As such, Table 2.1 does not include the approved exclusions from AB 149, determined when the annual financial statements are provided.

In addition, the table indicates that CCTS also fails to meet other targets (operating costs per revenue hours and subsidy per passenger mile and per revenue hour/mile). The table does not accurately reflect the subsidy as it doesn’t account for the inclusion of LCTOP revenues as passenger fares. When accurately reflected, for example, the subsidy per passenger equates to $19.65 (a few cents outside the target set for FY 25/26). However, overall operating costs have increased by five percent, more than the CPI of 3.95%.

Chapter 4 covers the detailed breakdown.

FY 2025/26 - Table 2.1 -- SRTP Performance Report
Service Provider: City of Corona
All Routes
Performance Indicators FY 2025/26
Plan
Plan Performance
Scorecard (a) FY 2025/26 Target
FY 2024/25
3rd Quarter
Year-to-Date
FY 2023/24
End of Year
Actual
Passengers 186,266 11,930 181,055 None
Passenger Miles 786,712 51,361 770,267 None
Revenue Hours 28,328.2 2,385.1 28,820.0 None
Total Hours 32,877.4 2,754.0 33,310.0 None
Revenue Miles 359,002.0 30,167.0 362,788.0 None
Total Miles 403,689.0 34,024.0 407,413.0 None
Operating Costs $3,024,931 $272,739 $3,945,326 None
Passenger Revenue $295,235 $15,088 $85,650 None
Measure-A Revenue None
LCTOP Revenue $300,000 None
Operating Subsidy $2,729,695 $257,651 $3,859,676 None
Operating Costs Per Revenue Hour $106.78 $114.35 $136.90 <= $115.92 Fails to Meet Target Operating Cost Per Revenue Mile $8.43 $9.04 $10.88 None Operating Costs Per Passenger $16.24 $22.86 $21.79 None Farebox Recovery Ratio 9.76% 5.53% 9.77% >= 0.2 Fails to Meet Target Subsidy Per Passenger $14.65 $21.60 $21.32 >= $14.50 and <= $19.62 Fails to Meet Target Subsidy Per Passenger Mile $3.47 $5.02 $5.01 >= $3.41 and <= $4.61 Fails to Meet Target Subsidy Per Revenue Hour $96.36 $108.03 $133.92 >= $88.63 and <= $119.91 Fails to Meet Target Subsidy Per Revenue Mile $7.60 $8.54 $10.64 >= $7.06 and <= $9.55 Fails to Meet Target Passengers Per Revenue Hour 6.58 5.00 6.28 >= 5.19 and <= 7.03 Meets Target Passengers Per Revenue Mile 0.52 0.40 0.50 >= 0.42 and <= 0.56 Meets Target a) The Plan Performance Scorecard column is the result of comparing the FY 2025/26 Plan to the FY 2025/26 Primary Target.

TransTrack Manager™
5/7/2025

City of Corona Transit Service Page 35 of 69
FY 2025/26 – FY 2027/28 Short Range Transit Plan

2.3 SERVICE SUMMARY
Table 2.2 depicts the year-to-year performance data. However, as mentioned in the prior section, the information in Tables 2.0-2.2 is not accurately reflected. FY 2022/23 & 2023/24, while the operating expenses are accurate, passenger fare revenues and the farebox recovery ratio are not reflected accurately. CCTS had met the farebox recovery ratio for the two audited periods. For FY 2024/25 and FY 2025/26, CCTS is expected to meet its FFR using AB149 inclusions, which include LCTOP funds and federal funds as local match.

The graph below depicts passenger trips over the past five years. Ridership for FY 2024/25 is expected to decrease an estimated 6.5 percent (or ~12k riders) from the previous fiscal year. While the COVID-19 pandemic had devastating impacts, the system had been slowly recovering. However, the ongoing McKinley project and citywide pavement have impacted the service efficiency. Systemwide ridership was projected to increase, rather it has had the opposite effect. Therefore, based on the data for the past nine months, staff is being cautious about FY 2025/26 projections and is estimating a 4 percent increase in systemwide ridership.

Corona Cruiser
CCTS operates the Cruiser along two fixed routes – the Blue Line and Red Line. The Cruiser totaled 139,080 passenger trips in FY 2023/24. Using the number of passenger * FY 2024/25 year-end estimate is based on data collected from July 2024-March 2025. ** FY 2025/26 projections are based on a 4% percent increase over estimated FY 2024/25 year-end totals. 10,000
30,000
50,000
70,000
90,000
110,000
130,000
150,000
FY 20/21 FY 21/22 FY 22/23 FY 23/24 FY 24/25* FY 25/26** Dial-A-Ride Corona Cruiser
City of Corona Transit Service Page 36 of 69
FY 2025/26 – FY 2027/28 Short Range Transit Plan
trips recorded during the first nine months of FY 2024/25 as a basis for estimating yearend totals, passenger trips on the Corona Cruiser are projected to decrease by 10 percent, or an estimated 14,041 trips, compared to the previous fiscal year for a total of approximately 125,039 trips. As mentioned in the previous sections, the ongoing McKinley Grade Separation project and citywide pavement have impacted the Corona Cruiser service. These activities have caused disruptions in the service, including the inability to service some of the major bus stops. Much of the impact was experienced on the Blue Line with a 19 percent drop in ridership compared to the Red Line, which experienced a 4 percent decrease. The detoured section of the Blue Line (around McKinley) is expected to be reinstated. This will provide an opportunity to regain some of the lost riders and improve on-time performance. The City will continue to offer the fare subsidy program through the end of FY2024/25. Therefore, staff is optimistic and cautiously projecting a 4 percent increase in ridership. See the graphs below and the following page of passenger trends by route.
* FY 2024/25 year-end estimate is based on data collected from July 2024-March 2025. ** FY 2025/26 projections are based on a 4% percent increase over estimated FY 2024/25 year-end totals. -
20,000
40,000
60,000
80,000
100,000
120,000
140,000
160,000
FY 20/21 FY 21/22 FY 22/23 FY 23/24 FY 24/25* FY 25/26**

CORONA CRUISER PASSENGER TRIPS
City of Corona Transit Service Page 37 of 69
FY 2025/26 – FY 2027/28 Short Range Transit Plan
Dial-A-Ride
Dial-A-Ride provided 47,186 passenger trips in FY 2023/24. Using data collected from the first nine months of FY 2024/25 as a basis for estimating year-end totals, passenger trips are estimated to increase by 4 percent, or 1,870 trips, as compared to FY 2023/24.

While this increase isn’t significant, ridership is slowly making it’s way to pre-COVID numbers. Using data for the first nine months of FY 2024/25, staff is projecting a modest increase of 4% for FY 2025/26 based on improving COVID-19 conditions and the free fare program.
* FY 2024/25 year-end estimate is based on data collected from July 2024-March 2025. ** FY 2025/26 projections are based on a 4% percent increase over estimated FY 2024/25 year-end totals. -
10,000
20,000
30,000
40,000
50,000
60,000
70,000
80,000
90,000
FY 20/21 FY 21/22 FY 22/23 FY 23/24 FY 24/25* FY 25/26**

CORONA CRUISER PASSENGER TRIPS BY ROUTE
Blue Line Red Line
* FY 2024/25 year-end estimate is based on data collected from July 2024-March 2025. ** FY 2025/26 projections are based on a 4% percent increase over estimated FY 2024/25 year-end totals. -
10,000
20,000
30,000
40,000
50,000
60,000
FY 20/21 FY 21/22 FY 22/23 FY 23/24 FY 24/25* FY 25/26**

DIAL-A-RIDE PASSENGER TRIPS
City of Corona Transit Service Page 38 of 69
FY 2025/26 – FY 2027/28 Short Range Transit Plan
Productivity Measures
Productivity had been steadily increasing since FY 2021/22 on the Cruiser and DAR as measured by the number of passengers per revenue hour and revenue miles. However, productivity on the Corona Cruiser is expected to decline in FY 24/25 as a result of construction activities, as mentioned in the prior section. DAR, though, continues to improve steadily. While staff is optimistic that productivity will increase in FY 25/26, increased traffic congestion resulting from construction work throughout the city continues to impact the Cruiser and DAR service. Freeway lane reductions and ramp closures, local street and lane closures, detours, and the movement of heavy equipment all increase congestion and impact traffic flow, which slows buses. Slower speeds result in longer duration trips, thereby impacting productivity.

Staff will continue to monitor and take measures to improve service. One of these measures is continuing the fare subsidy program.

Mode Productivity Measure FY
19/20
FY
20/21
FY
21/22
FY
22/23
FY
23/24
FY
24/25*
FY
25/26**
Passengers per revenue hour 6.88 5.30 6.66 8.34 9.72 8.73 9.08 Passengers per revenue mile 0.58 0.46 0.57 0.66 0.76 0.69 0.71 Passengers per revenue hour 3.42 2.11 2.82 3.29 3.37 3.47 3.52 Passengers per revenue mile 0.27 0.16 0.21 0.26 0.27 0.28 0.28 *FY 2024/25 performance is measured based on estimates covering the period July 2024 through March 2025.

Corona Cruiser
Dial-A-Ride
**FY 2025/26 performance is measured based on FY 2024/25 estimated yearend total with a 4 percent increase.

Performance Measure FY 2019/20 FY 2020/21 FY 2021/22 FY 2022/23 FY 2023/24 FY 2024/25
Yearend
Estimate*
FY 202/26
Planned
System-wide Passenger Trips 140,175 90,031 118,565 158,413 186,266 174,092 181,056 Cost per Service Hour $86.22 $91.33 $96.21 $103.22 $106.78 $118.34 $136.90 *Estimate based on all expenses (including operations contract cost and fuel) up to the quarter ending March 2025.

Table 2.2 -- City of Corona -- SRTP Service Summary
FY 2025/26 Short Range Transit Plan
All Routes
FY 2022/23
Audited
FY 2023/24
Audited
FY 2024/25
Plan
FY 2024/25
3rd Qtr Actual
FY 2025/26
Plan
Fleet Characteristics
Peak-Hour Fleet 3 3 13 3 13
Financial Data
Total Operating Expenses $2,685,728 $3,024,931 $3,754,492 $2,381,840 $3,945,326 Total Passenger Fare Revenue $66,461 $295,235 $366,403 $154,901 $385,650 Net Operating Expenses (Subsidies) $2,619,268 $2,729,695 $3,665,192 $2,226,939 $3,859,676 Operating Characteristics
Unlinked Passenger Trips 158,413 186,266 210,845 130,569 181,055 Passenger Miles 475,074 786,712 893,002 555,481 770,267 Total Actual Vehicle Revenue Hours (a) 26,019.8 28,328.2 28,820.0 21,358.4 28,820.0 Total Actual Vehicle Revenue Miles (b) 329,473.0 359,002.0 367,290.0 268,278.0 362,788.0 Total Actual Vehicle Miles 368,738.0 403,689.0 413,627.0 308,024.0 407,413.0 Performance Characteristics
Operating Cost per Revenue Hour $103.22 $106.78 $130.27 $111.52 $136.90 Farebox Recovery Ratio 2.47% 9.76% 9.75% 6.50% 9.77%
Subsidy per Passenger $16.53 $14.65 $17.38 $17.06 $21.32 Subsidy per Passenger Mile $5.51 $3.47 $4.10 $4.01 $5.01 Subsidy per Revenue Hour (a) $100.66 $96.36 $127.18 $104.27 $133.92 Subsidy per Revenue Mile (b) $7.95 $7.60 $9.98 $8.30 $10.64 Passenger per Revenue Hour (a) 6.1 6.6 7.3 6.1 6.3
Passenger per Revenue Mile (b) 0.48 0.52 0.57 0.49 0.50 (a) Train Hours for Rail Modes. (b) Car Miles for Rail Modes.

TransTrack Manager™
5/7/2025

Table 2.2 -- Corona-BUS -- SRTP Service Summary
FY 2025/26 Short Range Transit Plan
All Routes
FY 2022/23
Audited
FY 2023/24
Audited
FY 2024/25
Plan
FY 2024/25
3rd Qtr Actual
FY 2025/26
Plan
Fleet Characteristics
Peak-Hour Fleet 2 2 5 2 5
Financial Data
Total Operating Expenses $1,401,431 $1,476,173 $1,905,268 $1,262,256 $1,974,888 Total Passenger Fare Revenue $66,461 $295,235 $222,413 $154,901 $215,150 Net Operating Expenses (Subsidies) $1,334,971 $1,180,937 $1,825,968 $1,107,355 $1,899,738 Operating Characteristics
Unlinked Passenger Trips 120,272 139,080 155,138 93,779 130,040 Passenger Miles 475,074 549,366 612,795 370,427 513,659 Total Actual Vehicle Revenue Hours (a) 14,425.7 14,309.5 14,320.0 10,780.5 14,320.0 Total Actual Vehicle Revenue Miles (b) 181,113.0 182,896.0 184,082.0 136,487.0 182,194.0 Total Actual Vehicle Miles 192,427.0 194,947.0 196,344.0 145,612.0 194,382.0 Performance Characteristics
Operating Cost per Revenue Hour $97.15 $103.16 $133.05 $117.09 $137.91 Farebox Recovery Ratio 4.74% 20.00% 11.67% 12.27% 10.89% Subsidy per Passenger $11.10 $8.49 $11.77 $11.81 $14.61 Subsidy per Passenger Mile $2.81 $2.15 $2.98 $2.99 $3.70 Subsidy per Revenue Hour (a) $92.54 $82.53 $127.51 $102.72 $132.66 Subsidy per Revenue Mile (b) $7.37 $6.46 $9.92 $8.11 $10.43 Passenger per Revenue Hour (a) 8.3 9.7 10.8 8.7 9.1
Passenger per Revenue Mile (b) 0.66 0.76 0.84 0.69 0.71 (a) Train Hours for Rail Modes. (b) Car Miles for Rail Modes.

TransTrack Manager™
5/7/2025

Table 2.2 -- Corona-DAR -- SRTP Service Summary
FY 2025/26 Short Range Transit Plan
All Routes
FY 2022/23
Audited
FY 2023/24
Audited
FY 2024/25
Plan
FY 2024/25
3rd Qtr Actual
FY 2025/26
Plan
Fleet Characteristics
Peak-Hour Fleet 1 1 8 1 8
Financial Data
Total Operating Expenses $1,284,297 $1,548,758 $1,849,224 $1,119,584 $1,970,438 Total Passenger Fare Revenue $143,990 $170,500
Net Operating Expenses (Subsidies) $1,284,297 $1,548,758 $1,839,224 $1,119,584 $1,959,938 Operating Characteristics
Unlinked Passenger Trips 38,141 47,186 55,707 36,790 51,015 Passenger Miles 237,346 280,207 185,054 256,608
Total Actual Vehicle Revenue Hours (a) 11,594.2 14,018.8 14,500.0 10,578.0 14,500.0 Total Actual Vehicle Revenue Miles (b) 148,360.0 176,106.0 183,208.0 131,791.0 180,594.0 Total Actual Vehicle Miles 176,311.0 208,742.0 217,283.0 162,412.0 213,031.0 Performance Characteristics
Operating Cost per Revenue Hour $110.77 $110.48 $127.53 $105.84 $135.89 Farebox Recovery Ratio 7.78% 8.65%
Subsidy per Passenger $33.67 $32.82 $33.02 $30.43 $38.42 Subsidy per Passenger Mile $6.53 $6.56 $6.05 $7.64
Subsidy per Revenue Hour (a) $110.77 $110.48 $126.84 $105.84 $135.17 Subsidy per Revenue Mile (b) $8.66 $8.79 $10.04 $8.50 $10.85 Passenger per Revenue Hour (a) 3.3 3.4 3.8 3.5 3.5
Passenger per Revenue Mile (b) 0.26 0.27 0.30 0.28 0.28 (a) Train Hours for Rail Modes. (b) Car Miles for Rail Modes.

TransTrack Manager™
5/7/2025

City of Corona Transit Service Page 42 of 69
FY 2025/26 – FY 2027/28 Short Range Transit Plan

2.4 SERVICE PERFORMANCE
Table 2.3 on the following two pages lists various detailed performance metrics by route for planned FY2025/26. See the above sections regarding the route-by-route breakdown of these services.

Table 2.3 - SRTP Route Statistics
City of Corona -- 3
Data Elements
Route # Day Type
Peak
Vehicles Passengers
Passenger
Miles
Revenue
Hours
Total
Hours
Revenue
Miles
Total
Miles
Operating
Cost
Passenger
Revenue
Measure-A
Revenue
FY 2025/26
LCTOP
Revenue
All Routes
COR-BLUE All Days 2 48,397 191,170 7,099 7,847 94,091 99,106 $979,024 $37,255 $69,403 COR-DAR All Days 8 51,015 256,608 14,500 17,299 180,594 213,031 $1,970,438 $10,500 $160,000 COR-RED All Days 3 81,643 322,489 7,221 8,164 88,103 95,276 $995,864 $37,895 $70,597 13 181,055 770,267 28,820 33,310 362,788 407,413 $3,945,326 $85,650 $300,000 TransTrack Manager™
5/7/2025

Table 2.3 - SRTP Route Statistics
City of Corona -- 3
Performance Indicators
Route # Day Type
Net
Subsidy
Operating
Cost Per
Revenue Mile
Operating
Cost Per
Revenue Mile
Cost Per
Passenger
Farebox
Recovery
Ratio
Subsidy Per
Passenger
Subsidy Per
Passenger
Mile
Subsidy Per
Revenue
Hour
Subsidy Per
Revenue
Mile
Passengers
Per Hour
FY 2025/26
Passengers
Per Mile
All Routes
COR-BLUE All Days $941,769 $137.91 $10.41 $20.23 10.89% $19.46 $4.93 $132.66 $10.01 6.82 0.51 COR-DAR All Days $1,959,938 $135.89 $10.91 $38.62 8.65% $38.42 $7.64 $135.17 $10.85 3.52 0.28 COR-RED All Days $957,969 $137.91 $11.30 $12.20 10.89% $11.73 $2.97 $132.66 $10.87 11.31 0.93 $3,859,676 $136.90 $10.88 $21.79 9.77% $21.32 $5.01 $133.92 $10.64 6.28 0.50 TransTrack Manager™
5/7/2025

City of Corona Transit Service Page 45 of 69
FY 2025/26 – FY 2027/28 Short Range Transit Plan

2.5 PRODUCTIVITY IMPROVEMENT EFFORTS
CCTS staff will continue to focus on improving the overall service monitoring, improving key performance metrics such as passengers per revenue hour and farebox recovery, and improving performance metrics, including reviewing the operation to ensure established standards are being met. The staff holds the contractor responsible for various performance standards pursuant to the contract. Some of these standards include:
• On-time performance.
• Customer service experience.
• ADA compliance standards.
• Fleet maintenance.
• Maintenance of bus stop area and equipment.

As mentioned in section 1.9, CCTS conducted the Comprehensive Operation Analysis (COA) of the fixed route system to determine underperforming stops and service expansion. As a result of the approved service improvements, the program will undergo revisions and modifications to all aspects of the transit operations. Service improvements will include restructuring of the current two routes to three small routes and the addition of two micro transit zones with ten key destinations or transfer points.

The adopted COA implementation plan included a draft of the schedules and stops based on the proposal of new service. CCTS is soliciting a consultant to develop the strategic approach necessary to execute the implementation of activities and tasks outlined in the Final Plan. Consulting services would be provided in support of needs ranging from program development and planning to project identification, project development, and system operations.

For the time being, CCTS will continue to implement its fare subsidy program to entice riders and focus on improving the customer service experience.

The abovementioned approach to reviewing standards, performing a study, and revising the schedule is intended to improve ridership, productivity, and farebox recovery.

2.6 MAJOR TRIP GENERATORS
Based on the recent service assessment performed as part of the Comprehensive Operations Analysis, the majority of boardings occur at the River Run Apartments in North Corona, as well as on two locations on the Blue Line: Magnolia Avenue at Rimpau Avenue and McKinley Street at Walmart. The stops with the next highest number of boardings is located in South Corona near El Cerrito Middle School at Temescal Canyon Road at Envoy Avenue. These suggest a few common use cases for the Corona Cruiser: trips City of Corona Transit Service Page 46 of 69
FY 2025/26 – FY 2027/28 Short Range Transit Plan
from densely populated residential areas where there are apartment complexes, trips from school, and trips to shopping and employment centers. These are not common regional transfer locations, suggesting that Corona Cruiser passengers are mostly traveling locally within city limits.

Additional stops with higher ridership are located near shopping areas (Main Street & Parkridge Avenue, Target at Cajalco Road, Magnolia Avenue & McKinley Street, etc.), Downtown Corona (Main Street & Sixth Street at Corona Library), and local high schools (Centennial High School).

2.7 RECENT SERVICE CHANGES
CCTS has not implemented any service changes during FY 2024/25. While requests have been received to provide service in different parts of the City, changes will be guided based on the approved COA Plan.

City of Corona Transit Service Page 47 of 69
FY 2025/26 – FY 2027/28 Short Range Transit Plan
Chapter 3 – Future Service Plans, Fare Changes, Capital Planning and Marketing

3.1 PLANNED SERVICE CHANGES
CCTS has plans for service changes as outlined in the approved COA Plan. As mentioned in section 1.9, the COA recommendations were adopted by City Council.

The following services changes are planned for the next few years:

Service Current 1-3 years 3-10 years
Fixed Routes 2 routes 3 routes 3 routes
Service Frequency 60-70 minutes 60 minutes 30 minutes
Span of Service (Weekday) 6:30am-7:09 Same Increase span Span of Service (Saturday) 9:00am-5:00pm Same Increase span Sunday Service Not available Not available Yes
Microtransit Not available Yes Yes
Dial-A-Ride service will continue to operate the same days and hours as fixed route service.

The above changes will reflect restructuring of the current service to encompass the following:
o Extend transit service to areas not currently served;  Green River Road vicinity (northwest area of the City)  South Corona to connect this area to North Corona
 Northwest Corona along promenade
 Reinstate service at Vintage Terrace Senior Apartments  Extending Redline to Dos Lagos on weekdays and/or during holidays/summer
o Bus stop consolidation
o Added service for City events, weekend transit to trails, parks, civic facilities loop service.
• Expansion or restructuring of service area to provide improved inter-city integration and improved interconnectivity with Riverside Transit Agency and Metrolink service plan, along with expansion into adjacent neighborhoods, such as; o Service to/from City of Corona to John F. Kennedy High and Norco College in City of Norco
o Frequent service to/from the Corona Transit Center to increase connections with Metrolink and RTA
City of Corona Transit Service Page 48 of 69
FY 2025/26 – FY 2027/28 Short Range Transit Plan
o Service to the West Corona Metrolink Station.

Service improvements will include route alignments, schedules, headways, hours of service, areas served, interlines, time points, traffic considerations, estimates of cost and schedules for implementation, and bus stop locations.

3.2 MARKETING PLANS AND PROMOTION
The CCTS staff is continuously looking for strategies to increase ridership and increase awareness of Corona Transit services. These marketing strategies include:
• Bus Shelter Program – CCTS plans to replace existing advertising shelters at 20- 25 bus stops. Shelters provide bus patrons with relief from the sun during hot days and protection from rain during inclement weather. These shelters will feature two panels for advertising, a bench, an area for a person with a mobility device/wheelchair, and solar-powered security lighting. These new shelters will act as a destination for bus passengers and as an ambassador as to how public transit can beautify a neighborhood and function as a marketing tool inviting motorists to try public transit.
• Poetry and Art on the Bus Program – in cooperation with Centennial High and Corona High, CCTS continues to conduct poetry and art contests, inviting students to submit original poetry and artwork to be displayed on the interior of Cruiser buses. Selected poems and artwork are rotated each month. The program works as an outreach effort and marketing campaign at high schools while providing a creative outlet for students. Cruiser patrons are rewarded with expressive, introspective, and entertaining poems to read and artwork to ponder during their time on the bus. This program was canceled during FY 2020/21 due to COVID-19.

While this program was expected to continue during FY 2022/23, competing priorities have made it difficult to restart this program. • Free Fare Program –CCTS plans to establish an on-going reduced and free fare program. Offering various free fare programs allows the riders to experience the service with little to no cost to them with the intent the rider will continue to use the service. CCTS received approval to utilize FY 2022/23 LCTOP funds for the following three-year fare subsidy program which started on October 1, 2023:
o Free fares for students on Corona Cruiser
o Free fares for seniors and persons with disabilities on Corona Cruiser and Dial-A-Ride
o Reduced fare of $1.00 for the general public on Corona Cruiser.

This program is valid through June 30, 2026.

City of Corona Transit Service Page 49 of 69
FY 2025/26 – FY 2027/28 Short Range Transit Plan
• Countywide Free Fare Days – Participate in the following countywide free fare days
o Car Free Day - September 22, 2025
o California Clean Air Day – October 1, 2025
o Rideshare Week – October 7-11 2025
o Election Day - November 4, 2025
o Veterans Day - November 11, 2025
o New Year’s Eve – December 31, 2026
o Transit Equity Day - February 4, 2026
o Earth Day - April 22, 2026
o Dump the Pump Day - June 18, 2026
• Community Service Events – CCTS and contractor staff will participate in community events to inform attendees of those events about available transit services.
• Updated Schedule – A new, reliable schedule, combined the completion of constructions projects, and upgrades in passenger amenities should go a long way in gaining back passengers that may have left the system for more reliable transportation alternatives.
• Social Media – Use of social media such as Facebook, Twitter etc. to market transit services available and to update the public with ongoing changes. • Customer Satisfaction Survey – On-going solicitation of customer feedback to increase rider satisfaction as well as conduct an annual rider survey. • Target Outreach – Continue building and expanding partnership with Senior living facilities and service providers, schools, churches, chamber of commerce, etc.

The above strategies will assist CCTS in regaining ridership lost due to COVID-19 pandemic.

3.3 PROJECTED RIDERSHIP GROWTH
For FY 2024/25, CCTS is projecting a decrease in ridership based on data for 3rd quarter of FY 2024/25. An estimated 6.5 percent decrease is expected compared to the previous year. However, staff is optimistic that ridership will bounce back as Staff utilizes the marketing strategies outlined in Section 3.2 in an effort to increase ridership. Further, CCTS will continue to explore options that address service attributes to attract new ridership while retaining the existing riders. Therefore, staff anticipates a 4 percent increase in ridership for FY 2025/26.

City of Corona Transit Service Page 50 of 69
FY 2025/26 – FY 2027/28 Short Range Transit Plan

3.4 PROPOSED FARE STRUCTURE CHANGES
On August 16, 2023, the City Council approved the new fare structure as part of the adoption of the service recommendations. The fares were evaluated through a comprehensive operations analysis to keep in line with RTA’s fare structure. See Section

1.5 for details.

Therefore, CCTS is not planning another fare structure change at this time.

3.5 CAPITAL IMPROVEMENT PLANNING
FY 2025/26 capital project includes two new projects and additional funding for projects approved in prior fiscal years. These projects are classified under the following categories: Buildings and Facilities; Maintenance Equipment; Transit Shelters and Amenities

TRANSIT SHELTERS AND AMENITIES CATEGORY
Bus Stop Improvements
CCTS provides and maintains benches, shelters, signage, and trash receptacles at bus stops. Installation of transit amenities along bus routes are based on numerous factors including, the number of passenger boardings at stops along the routes. CCTS plans to continue on-going improvements to bus stops which include upgrading bus stop accessibility and passenger amenities:
• Redesign and replace shelters that provide advertisement opportunities to generate revenue.
• Replace older blue fiberglass bus benches with metal benches. • Update bus stops to improve ADA accessibility.
• Assess locations missing amenities and, where feasible, install new shelters, benches, and trash receptacles.
• Redesign signage.

Currently, improvements to bus stops are being made as needed. The replacement of damaged equipment and assessment are based on customer complaints.

Bus stops within the City of Corona are of the following Tier System:

City of Corona Transit Service Page 51 of 69
FY 2025/26 – FY 2027/28 Short Range Transit Plan
Description Amenities
Tier 1 Sign, trash receptacle
Tier 2 Tier 1 with bench seating
Tier 3 Tier 2 with shelter and shelter lighting
Landmark Tier 3 with landscaping
Each location was assessed through the COA process. It was determined that 82% of the stops fall in the Tier 2 category, and 23% fall in the Tier 3 category.

However, major bus stop improvement efforts will be undertaken as a result of the COA recommendations. These efforts include:
• Removal and relocation of bus stop amenities
• New bus stop and bus stop amenities
• New ADA-accessible stops
While many stops will be eliminated and/or relocated due to restructuring of the current routes, over 60 new bus stops will be added to accommodate the one new route. All new stops will be ADA-accessible.

At a minimum, CCTS intends to have Tier 2 bus stop amenities (with lighting in locations that are dimly lit). Once the list of new stops is developed, a determination will be made for Tier 3 and Landmark locations.

In addition to the fund request in FY 2025/26, additional funding is available from prior open projects. See the table in Section 4.4, Open Projects.

BUILDINGS AND FACILITIES CATEGORY
Fueling Infrastructure
CNG Fueling Station Upgrade - Replace two aging Compressed Natural Gas (CNG) compressors with new ones. The CNG facility was initially built in 2001. Both current CNG compressors have over 20,000 hours of run time on them. Over time, compressors can lose efficiency, leading to higher energy consumption and reduced performance.

Components like seals, valves, and pistons can degrade, affecting the compressor's reliability. It is necessary for the CNG compressors to be in good working condition to keep the CNG station running without any interruption to service. Transit will continue to utilize CNG fuel for the next 14-16 years before all vehicles are replaced with zeroemission. The transit fleet utilizes 35-40 percent of the CNG fuel.

Hydrogen Fueling Station - A Hydrogen fueling infrastructure to support the deployment of the FCEB is needed. FCEB infrastructure deployment will require hiring an infrastructure planning contractor. FCEB deployment requires the installation of a fueling station and may require improvements such as upgrades to the switchgear or utility City of Corona Transit Service Page 52 of 69
FY 2025/26 – FY 2027/28 Short Range Transit Plan
service connections. Planning and design work, including the development of detailed electrical and construction drawings required for permitting, is also necessary once specific charging equipment has been selected. The hydrogen fueling station, for on-site fueling, will include a hydrogen delivery system, hydrogen storage tanks, a vaporizer (for liquid storage), a compressor, a chiller, and a dispensing system that delivers fuel to the vehicles. Infrastructure is assumed to be built out in one project that will conclude prior to the first FCEB deployment in 2028.

Funding for this project is also available from the prior funding year. See the table in Section 4.4, Open Projects.

MAINTENANCE EQUIPMENT CATEGORY
Storage Container
The transit division lacks covered storage space. We are purchasing a 40-foot storage container that will allow us to store bus stop equipment, such as signs, benches, trash receptacles, etc. In the past, these have been stored out in the open and have sustained damage from the elements. Staff is in the process of ordering bus stop signs and replacement parts and has considered purchasing the storage container that will be solely used for transit.

TABLE 3 – CCTS FY 2025/26 HIGHLIGHTS
Operations
• Plan for implementation of the recommendations from the Comprehensive Operational Analysis by bringing a consultant on board to assist with the activities outlined in the final plan.
• Onboarding of additional staff who will assist with day-to-day operations, as well as data analysis and grant reporting.
• Improve Fixed Route Service
o Adjust the Corona Cruiser bus schedule to reflect actual trip times. o Establish an Reduced and Free Fare Program
o Increase Ridership
• Improve Dial-A-Ride Services
o Reduce onboard(excessive) time for riders
o Establish an ADA Subscription Services Policy
City of Corona Transit Service Page 53 of 69
FY 2025/26 – FY 2027/28 Short Range Transit Plan
• Work with the City’s contract transportation operator to improve:
o Operations of Corona Cruiser and Dial-A-Ride service; o Bus maintenance and cleanliness/maintenance of bus stops; and o Monitoring and verifying contractor performance.
o Improve On-Time Performance
• Continue monthly field inspections of all transit operations, i.e., inspect bus stops, buses, control/dispatch center, etc.
• Continue biweekly meetings with transit Contractor for updates on operations, safety, staff training, procedures, etc.

Capital Projects
• Intelligent Transportation System
• Bus Stop Improvement Project
• Purchase of ADA Accessible Van
• Digital Mobile Land Communication System
• Canopy/roof structure for the Bus Parking Area
• Replacement Buses
• CNG Fueling Station Upgrade
• ZEB Infrastructure:
o Battery Electric Charging Station
o Hydrogen Fueling Station
City of Corona Transit Service Page 54 of 69
FY 2025/26 – FY 2027/28 Short Range Transit Plan
Chapter 4 – Financial Planning

4.1 OPERATING AND CAPITAL BUDGET FOR FY 25/26
Operating Budget
To continue to provide Corona Cruiser fixed route and Dial-A-Ride service, CCTS is proposing an operating budget of $3.94 million for FY 2025/26, representing a 5.1 percent increase ($190,834) over the current year's FY 2024/25 planned budget. The operating budget, as depicted in the table on the following page, is distributed among the following four categories:
• Contracted Services: At 83 percent, contracted services constitute the largest component of the budget. These expenses represent purchased transportation services for Dial-A-Ride and Corona Cruiser, and consulting services. Contracted expenses increased by 5 percent to account for year-to-year cost increases for transit operations and an increased allocation towards consulting services.

Consulting services will assist with a myriad of projects, including service planning and implementation as well as multiple capital projects. • Salaries and Benefits: Expenses include wages, fringe benefits (pension, medical, workers’ compensation), and OPEB expenses for post-employment benefits. This expense accounts for 9 percent of the budget and a 19 percent increase in the budget line item to account for the full-year cost of the new Transit Management Analyst.
• Materials, Marketing, and Utilities: These expenses account for 3 percent of the budget and include printing and publications, advertising, Routematch Dispatching software, utilities, office supplies, minor office equipment, translation services, and administrative/ITS support services. This line item represents a 24 percent increase in budget due to an increase in the transit’s fair share of administrative costs for services provided by other departments.
• Fuel: These expenses account for 5 percent of the total budget; however, for FY 25/26, they have been decreased by 13 percent to reflect the trend from the past couple of years.

City of Corona Transit Service Page 55 of 69
FY 2025/26 – FY 2027/28 Short Range Transit Plan
Budget by Category and Mode
For FY 2025/26, CCTS is proposing a funding plan that includes Local Transportation Funds (LTF), Federal Transit Administration (FTA) Section 5307 funds, State of Good Repair (SGR prior year funds), Low Carbon Transit Operations Program funds, AB2766 funds and revenues generated by passenger fares, bus shelter advertising, and local funds.

Capital Budget
CCTS is requesting capital funds for the following projects:
• Bus Stop Improvements
• Hydrogen Fueling Station
• CNG Fueling Station Upgrade
Category Mode FY 2024/25
SRTP
FY 2025/26
Plan Variance
$ %
$ 126,789 $ 175,010 $ 48,221 38.0%
$ 161,368 $ 167,640 $ 6,272 3.9%
$ 288,157 $ 342,650 $ 54,493 18.9%
$ 50,340 $ 60,918 $ 10,578 21.0%
$ 36,730 $ 46,836 $ 10,106 27.5%
$ 87,070 $ 107,754 $ 20,684 23.8%
$ 110,000 $ 100,000 $ (10,000) -9.1%
$ 120,000 $ 100,000 $ (20,000) -16.7%
$ 230,000 $ 200,000 $ (30,000) -13.0%
$ 1,562,095 $ 1,634,510 $ 72,415 4.6%
$ 1,587,170 $ 1,660,412 $ 73,242 4.6%
$ 3,149,265 $ 3,294,922 $ 145,657 4.6%
$ 1,849,224 $ 1,970,438 $ 121,214 6.6%
$ 1,905,268 $ 1,974,888 $ 69,620 3.7%
$ 3,754,492 $ 3,945,326 $ 190,834 5.1%
Subtotal
Salaries & Benefits
Dial-A-Ride
Fixed Route
Subtotal
Materials, Marketing and Utilities
Dial-A-Ride
Fixed Route
Subtotal
Fuel
Dial-A-Ride
Fixed Route
Fixed Route
Total
Contracted Services
Dial-A-Ride
Fixed Route
Subtotal
Total
Dial-A-Ride
City of Corona Transit Service Page 56 of 69
FY 2025/26 – FY 2027/28 Short Range Transit Plan
• Storage Container
The following funds are being programmed for the above projects: STA, SGR, and SB125 ZETCP. In addition, staff will utilize funding from prior approved SRTP projects for capital projects planned for FY 2025/26 through FY 26/27. See section 4.4 for a list of open projects.

Table 4.0 - Summary of Funding Requests - FY 2025/26
City of Corona
Original
Operating
5307 RS AB 2766 FARE LCTOP OB LTF OTHR LCL SB 125 ZETCP GGRF
Project Total Amount SGR PUC99313 SGR PUC99314 STA PUC99313 STA PUC99314 of Funds
Capital Cost of Contracting - Dial-A-Ride $593,804 $475,043 $118,761 Capital Cost of Contracting - Fixed Route $604,165 $483,332 $120,833 Corona Cruiser Operating $1,370,723 $440,000 $2,000 $35,150 $140,000 $715,573 $38,000 Corona Dial-A-Ride Operating $1,376,634 $440,000 $500 $160,000 $766,134 $10,000 Sub-total Operating $3,945,326 $1,838,375 $2,000 $35,650 $300,000 $1,721,301 $48,000 $0 $0 $0 $0 $0 Capital
5307 RS AB 2766 FARE LCTOP OB LTF OTHR LCL SB 125 ZETCP GGRF
Project Total Amount SGR PUC99313 SGR PUC99314 STA PUC99313 STA PUC99314 of Funds
Bus Stop Improvements - 26-04 $100,000 $94,835 $5,165
CNG Fueling Station Upgrade - 26-02 $220,000 $190,218 $29,782 Hydrogen Fueling Station - 26-01 $1,778,353 $1,778,353
Storage Container - 26-03 $6,000 $6,000
Sub-total Capital $2,104,353 $0 $0 $0 $0 $0 $0 $1,778,353 $94,835 $5,165 $196,218 $29,782 Total Operating & Capital $6,049,679 $1,838,375 $2,000 $35,650 $300,000 $1,721,301 $48,000 $1,778,353 $94,835 $5,165 $196,218 $29,782 FY 2025/26 Projected Funding Details
5307 RS $1,838,375
AB 2766 $2,000
FARE $35,650
LCTOP OB $300,000
LTF $1,721,301
OTHR LCL $48,000
Total Estimated Operating Funding Request $3,945,326
SB 125 ZETCP GGRF $1,778,353
SGR PUC99313 $94,835
SGR PUC99314 $5,165
STA PUC99313 $196,218
STA PUC99314 $29,782
Total Estimated Capital Funding Request $2,104,353
Total Funding Request $6,049,679
TransTrack Manager™ Page 1 of 1
5/7/2025 18:03:45 ET
FY 2025/26 SRTP
City of Corona
Table 4.0 A - Capital Project Justification
Original
Project Number: 26-01 FTIP No: Not Assigned - New Project Project Name: Hydrogen Fueling Station
Category: Buildings and Facilities
Sub-Category: Rehabilitation/Improvement
Fuel Type: Hydrogen
Project Description: A Hydrogen fueling infrastructure to support the deployment of the FCEB is needed . FCEB infrastructure deployment will require hiring an infrastructure planning contractor. FCEB deployment requires the installation of a fueling station and may require improvements such as upgrades to the switchgear or utility service connections.

Planning and design work, including the development of detailed electrical and construction drawings required for permitting, is also necessary once specific charging equipment has been selected. The hydrogen fueling station, for on-site fueling, will include a hydrogen delivery system, hydrogen storage tanks, vaporizer (for liquid storage), compressor, chiller, and dispensing system that delivers fuel to the vehicles. Infrastructure is assumed to be built out in one project that will conclude prior to the first FCEB deployment in 2028.

Project Justification: To comply with the CARB’s Innovative Clean Technology (ICT) Regulation, the City of Corona Council approved a mixed-fleet source technology to provide greater redundancy and resilience benefits and less reliance on a single fuel source. These technologies include Battery Electric Bus (BEB) and Fuel Cell Electric Bus (FCEB). The City of Corona’s transit fleet includes twenty compressed natural gas buses, seven (7) 32 ’ buses, and thirteen (13) cutaway buses. To support the deployment of the mixed fleet BEB and FCEB, installation of charging stations and improvements to existing electrical infrastructure as well as hydrogen fueling infrastructure are required. The infrastructure supporting the ZEB fleet must be completed prior to each bus delivery.

Project Schedule:

Start Date Completion Date
PROJECT FUNDING SOURCES:

Fund Type Fiscal Year Amount
SB 125 ZETCP GGRF FY 2025/26 $1,778,353
Total $1,778,353

PRIOR YEAR PROJECTS OF A SIMILAR NATURE WITH UNEXPENDED BALANCE INCLUDING PROJECTS

APPROVED BUT NOT YET ORDERED
FTA Grant No. FTIP ID No. RCTC/SRTP
Project No.

Description
25-01
TransTrack Manager™ Page 1 of 1
4/17/2025 21:02:22 ET
FY 2025/26 SRTP
City of Corona
Table 4.0 A - Capital Project Justification
Original
Project Number: 26-02 FTIP No: N/A
Project Name: CNG Fueling Station Upgrade
Category: Buildings and Facilities
Sub-Category: Rehabilitation/Improvement
Fuel Type: CNG
Project Description: Replace two aging Compressed Natural Gas (CNG) compressors with new ones. The CNG facility was initially built in 2001. Transit will continue to utilize CNG fuel for the next 14-16 years before all vehicles are replaced with zero-emission. The transit fleet utilizes 35-40 percent of the CNG fuel. The project cost is estimated at $600,000, with a transit share of $220,000.

Project Justification: Both Current CNG compressors have over 20,000 hours of run time on them. Over time, compressors can lose efficiency, leading to higher energy consumption and reduced performance. Components like seals, valves, and pistons can degrade, affecting the compressor's reliability. It is necessary for the CNG compressors to be in good working condition to keep the CNG station running without any interruption to service.

Project Schedule:

Start Date Completion Date
PROJECT FUNDING SOURCES:

Fund Type Fiscal Year Amount
STA PUC99313 FY 2025/26 $190,218
STA PUC99314 FY 2025/26 $29,782
Total $220,000

PRIOR YEAR PROJECTS OF A SIMILAR NATURE WITH UNEXPENDED BALANCE INCLUDING PROJECTS

APPROVED BUT NOT YET ORDERED
FTA Grant No. FTIP ID No. RCTC/SRTP
Project No.

Description
TransTrack Manager™ Page 1 of 1
4/28/2025 18:21:10 ET
FY 2025/26 SRTP
City of Corona
Table 4.0 A - Capital Project Justification
Original
Project Number: 26-03 FTIP No: N/A
Project Name: Storage Container
Category: Buildings and Facilities
Sub-Category: Parts
Fuel Type: N/A
Project Description: Ground-level 40' steel containers for storage of transit-related equipment Project Justification: The transit division lacks covered storage space. Seeking to purchase a 40' storage container that will allow us to store bus stop equipment, such as signs, benches, trash receptacles, etc. In the past, these have been stored out in the open and have sustained damage from the elements. Staff is in the process of ordering bus stop signs and replacement parts and has considered purchasing the storage container that will be solely used for transit.

Project Schedule:

Start Date Completion Date
PROJECT FUNDING SOURCES:

Fund Type Fiscal Year Amount
STA PUC99313 FY 2025/26 $6,000
Total $6,000

PRIOR YEAR PROJECTS OF A SIMILAR NATURE WITH UNEXPENDED BALANCE INCLUDING PROJECTS

APPROVED BUT NOT YET ORDERED
FTA Grant No. FTIP ID No. RCTC/SRTP
Project No.

Description
TransTrack Manager™ Page 1 of 1
4/28/2025 18:24:03 ET
FY 2025/26 SRTP
City of Corona
Table 4.0 A - Capital Project Justification
Original
Project Number: 26-04 FTIP No: Not Assigned - New Project Project Name: Bus Stop Improvements
Category: Buildings and Facilities
Sub-Category: Rehabilitation/Improvement
Fuel Type: N/A
Project Description: The Corona Cruiser serves 185 bus stops along two routes – the Red and Blue Lines. This project will provide funding to improve ADA accessibility, maintain bus stop furniture and equipment in a proper and safe manner and provide funding to place additional stops as demand warrants. This transit enhancement project will entail the purchase and installation of new and/or replacement bus stop amenities to improve accessibility and/or removing barriers to accessibility.

Project funding will enable the purchase of bus stop shelters, benches, solar lighting, bus stop signage, trash receptacles and bus stop post mounted lights. This project is a multi-year/on-going activity.

Project Justification: Bus stop shelters provide patrons with shelter during inclement weather and shaded respite from the sun. Shelters also provide lighting for convenience and enhanced passenger safety.

Project Schedule:

Start Date Completion Date
PROJECT FUNDING SOURCES:

Fund Type Fiscal Year Amount
SGR PUC99313 FY 2025/26 $94,835
SGR PUC99314 FY 2025/26 $5,165
Total $100,000

PRIOR YEAR PROJECTS OF A SIMILAR NATURE WITH UNEXPENDED BALANCE INCLUDING PROJECTS

APPROVED BUT NOT YET ORDERED
FTA Grant No. FTIP ID No. RCTC/SRTP
Project No.

Description
21-2 Open
24-3
25-3
21-2 Open
24-3
25-3
TransTrack Manager™ Page 1 of 1
4/28/2025 18:21:27 ET
City of Corona Transit Service Page 62 of 69
FY 2025/26 – FY 2027/28 Short Range Transit Plan
TABLE 4B – FAREBOX REVENUE CALCULATION
(Consistent with Riverside County Transportation Commission Farebox Recovery Policy) Farebox Recovery Ratio Revenues FY 2021/22 FY 2022/23 FY 2023/24 FY 2024/25 Yearend Est
FY 2025/26
Planned
Passenger Fares $130,707 $32,070 $37,099 $38,351 $35,650 Interest Income $0 $14,314 $28,962 $0 $0
General Fund Contribution $0 $0 $0 $0 $0
Measure A $0 $0 $0 $0 $0
Passenger Shelter Advertising Revenue $9,854 $9,742 $8,000 $8,000 $8,000 Gain on Sale of Capital Assets $0 $0 $0 $0 $0
CNG Revenues $0 $0 $0 $0 $0
Lease / Other Revenue $0 $0 $0 $0 $0
Federal $134,807 $198,136 $71,330 $115,881 $206,149
LCTOP $74,325 $205,600 $262,374 $285,205 $300,000
Investment Income -$49,165 $0 $0 $0 $0
Fare Revenues from Exempt Routes $0 $0 $0 $0 $0
Other Revenues* $31,269 $52,368 $39,211 $57,400 $42,000 Total Farebox Revenues $331,797 $512,230 $446,976 $504,837 $591,799 Total Operating Expense $2,157,427 $2,685,728 $3,024,931 $3,365,581 $3,945,326 Farebox Recovery Ratio** 15% 19% 15% 15% 15%
** Farebox recover ratio requirement is based on a system-wide blended rate of 15% (10% for DAR Specialized Service and 20% for Corona Cruiser fixed route service. Utilizing FTA funds as local funds for farebox recovery. *Includes Corona Medical Regional Center contribution, AB2766 Fare subsidy and contractor penalties.

City of Corona Transit Service Page 63 of 69
FY 2025/26 – FY 2027/28 Short Range Transit Plan

4.2 FUNDING PLANS TO SUPPORT PLANNED
OPERATING AND CAPITAL PROGRAM (FY26/27 &
FY27/28)
Operating Program
CCTS funding plan to support FY 2026/27 and FY 2027/28 includes:
• Local Transportation Funds (LTF)
• FTA Section 5307 funds
• State of Good Repair
• Low Carbon Transit Operations Program (LCTOP)
• Passenger Fare revenues
• AB2766 funds
• Bus shelter advertising
• General funds to close the funding gap in order to meet the farebox recovery ratio, and other local funds.

Capital Program
Capital program funds supporting FY 2026/27 and FY 2027/28 will include FTA sections 5307 & 5339, State Transit Assistance (STA), State of Good Repair, and SB125 TIRCP and ZETCP for prior approved projects and current requests.

Table 4.1 - Summary of Funding Requests - FY 2026/27
City of Corona
Original
Operating
5307 RS AB 2766 FARE LCTOP
PUC99313
LCTOP
PUC99314
Project Total Amount LTF OTHR LCL
of Funds
Corona Cruiser Operating $2,044,831 $942,782 $5,000 $70,200 $136,700 $7,500 $844,649 $38,000 Corona Dial-A-Ride Operating $2,040,474 $934,160 $500 $164,800 $931,014 $10,000 Sub-total Operating $4,085,305 $1,876,942 $5,000 $70,700 $301,500 $7,500 $1,775,663 $48,000 Capital
5307 RS AB 2766 FARE LCTOP
PUC99313
LCTOP
PUC99314
Project Total Amount LTF OTHR LCL
of Funds
No Capital Projects
Total Operating & Capital $4,085,305 $1,876,942 $5,000 $70,700 $301,500 $7,500 $1,775,663 $48,000 FY 2026/27 Projected Funding Details
5307 RS $1,876,942
AB 2766 $5,000
FARE $70,700
LCTOP PUC99313 $301,500
LCTOP PUC99314 $7,500
LTF $1,775,663
OTHR LCL $48,000
Total Estimated Operating Funding Request $4,085,305
Total Funding Request $4,085,305
TransTrack Manager™ Page 1 of 1
5/7/2025 18:08:31 ET
Table 4.2 - Summary of Funding Requests - FY 2027/28
City of Corona
Original
Operating
5307 RS AB 2766 FARE LCTOP
PUC99313
LCTOP
PUC99314
Project Total Amount LTF OTHR LCL
of Funds
Corona Cruiser Operating $2,209,448 $993,060 $5,000 $72,300 $7,500 $141,026 $952,562 $38,000 Corona Dial-A-Ride Operating $2,203,632 $983,576 $550 $169,744 $1,039,762 $10,000 Sub-total Operating $4,413,080 $1,976,636 $5,000 $72,850 $177,244 $141,026 $1,992,324 $48,000 Capital
5307 RS AB 2766 FARE LCTOP
PUC99313
LCTOP
PUC99314
Project Total Amount LTF OTHR LCL
of Funds
No Capital Projects
Total Operating & Capital $4,413,080 $1,976,636 $5,000 $72,850 $177,244 $141,026 $1,992,324 $48,000 FY 2027/28 Projected Funding Details
5307 RS $1,976,636
AB 2766 $5,000
FARE $72,850
LCTOP PUC99313 $177,244
LCTOP PUC99314 $141,026
LTF $1,992,324
OTHR LCL $48,000
Total Estimated Operating Funding Request $4,413,080
Total Funding Request $4,413,080
TransTrack Manager™ Page 1 of 1
5/7/2025 18:07:20 ET
City of Corona Transit Service Page 66 of 69
FY 2025/26 – FY 2027/28 Short Range Transit Plan

4.3 REGULATORY AND COMPLIANCE REQUIREMENTS
Half Fare During Non-Peak Hours
According to federal statute, transit operators must allow 1) elderly persons, 2) persons with disabilities, and 3) Medicare card holders to ride fixed route service during off-peak hours for a fare that is not more than one-half the base fare charged to other persons during peak hours. The base fare for Cruiser service is $1.50 during peak and non-peak hours ($1.75 effective 1/1/24). The fare for an elderly person (60+), a person with disabilities, and Medicare cardholders is $0.70 ($.75 effective 1/1/24) throughout the service day.

Americans with Disabilities Act (ADA)
The Americans with Disability Act requires that complementary paratransit service be available to ADA-certified persons during the same hours and days of operation available to fixed route passengers. Complementary paratransit service must be provided within ¾ of a mile corridor from each side of a fixed route. CCTS operates Dial-A-Ride service that extends beyond the ¾ mile corridor to the city limits, into the county areas of Coronita, El Cerrito, and Home Gardens, as well as satellite locations in the City of Norco (Department of Motor Vehicles, Department of Public Social Services and Norco College).

ADA-certified passengers receive priority. As such, CCTS maintains zero denials for ADA-certified passengers.

Provision of Service – ADA complementary paratransit must be provided to an ADA eligible individual, including those with temporary eligibility, a Personal Care Attendant (PCA) if necessary, and one other individual accompanying the ADA-eligible individual, if requested. Additional companions may be provided service, if space is available. Service also must be provided to visitors. Any visitor who presents ADA eligibility documentation from another jurisdiction must be provided service.

Type of Service – ADA specifies “origin to destination” service. In certain instances, this might require service beyond strict curb-to-curb. Door-to-door assistance for ADAcertified passengers is available upon request. Door-to-door service is available when:
• Drivers can see the bus at all times;
• The outermost door is within 150 feet from the bus;
• Driver safety and security is maintained; and
• Where a safe parking area is available.

Fares – The ADA complementary paratransit fare cannot exceed twice the fare for a trip of similar length, at a similar time of day, on the fixed route system, and no fares may be City of Corona Transit Service Page 67 of 69
FY 2025/26 – FY 2027/28 Short Range Transit Plan
charged for PCAs accompanying an ADA-certified passenger. ADA-certified individuals are charged $3.50 per trip, which is twice the fare for a trip on the fixed route Cruiser ($1.75 x 2 = $3.50). A companion is charged $3.50 per trip as well.

Disadvantaged Business Enterprise
Pursuant to Federal Regulation 49 CFR Part 26 - Disadvantaged Business Enterprise (DBE), all public agencies receiving U.S. Department of Transportation (USDOT) funds that anticipate awarding $250,000 or more in USDOT-assisted contracts must establish a three-year (3) overall DBE goal for potential contracting opportunities for certified suppliers.

CCTS will continue using federal section FTA 5307 funds for future projects including the use of these funds for operating and capital projects. The City submitted its’ updated DBE program and DBE triennial goal and methodology on September 1, 2023. The DBE goal & methodology is for federal Fiscal Years 2024-2026 (October 1, 2023 through September 30, 2026). The DBE Goal and Program are pending review and concurrence by FTA. The next Triennial DBE Goal is due on August 1, 2026.

Title VI
In compliance with Title VI of the Civil Rights Act of 1964, no person on the basis of race, color, or national origin, is excluded from participation in, or is denied the benefits of, or is subjected to discrimination within the scope of services offered by CCTS. The following notification to passengers of their right to file a complaint is included on the City of Corona website, service brochures, and posted on board CCTS buses.

No person shall, on the grounds of race, color, or national origin, be excluded from participation in, be denied the benefits of, or be otherwise subjected to discrimination under any program or activity of the City of Corona Transit Service (CCTS). The Public Works Director is the CCTS Title VI Compliance Officer. For more information, or to file a Title VI Civil Rights complaint, contact the Corona Public Works Department by telephone at (951) 736-2266, by email at [email protected], or by visiting the Public Works Department at 400 S.

Vicentia Avenue, Suite 210, Corona, CA 92882.

The City submitted its’ updated Title VI program (2024-2026) on May 25, 2023, which is pending concurrence from FTA. The next Title VI program update is due on June 1, 2026.

Transit Asset Management (TAM) Plan
Federal regulations 49 CFR 625 requires agencies to develop a transit asset management (TAM) plan if it owns, operates, or manages capital assets used to provide public transportation and receives federal financial assistance under 49 U.S.S. Chapter City of Corona Transit Service Page 68 of 69
FY 2025/26 – FY 2027/28 Short Range Transit Plan
53 as a recipient or subrecipient. As a recipient of federal funds and operating a public transit system, CCTS is required to comply with this regulation. Under this regulation, CCTS is defined as a Tier II provider. Tier II transit provider are that own, operate less than 100 vehicles in revenue service during peak regular service across all fixed route modes or in any one non-fixed route mode. CCTS’ TAM plan includes the following four required elements: 1) An inventory of assets; 2) Condition assessment of inventoried assets; 3) Description of decision support tool; and 4) A prioritized list of investments.

As required, on October 29, 2018, the completed TAM Plan was submitted to Southern California Association of Government, the metropolitan planning organization for the region. In addition, CCTS prepares an annual report and submits it to Federal Transit Administration’s National Transit Database. The report includes asset inventory data, condition assessments and performance results and projected targets for the following fiscal year along with a narrative report on any changes.

Per regulations, the TAM plan is required to be updated every four (4) years. CCTS submitted its updated TAM plan to SCAG on November 3, 2022.

Public Transit Agency Safety Plan (PTASP)
Federal Transit Administration (FTA) published the PTASP Final Rule (49 C.F.R. Part 673), which requires public transportation systems that receive federal funds under FTA’s Urbanized Area Formula Grants to develop safety plans that include processes and procedures for implementing the Safety Management Systems (SMS). The documented SMS ensures that the CCTS is performing the necessary risk management activities, monitoring its results, and making the necessary adjustments in maintaining a safe system. This plan outlines how CCTS, in partnership with its transit operations contractor, will continually identify, monitor, and mitigate various safety risks and hazards present in its transit operating environment.

In addition, under the PTASP rule, the transit operator is required to set safety performance targets based on the safety performance measures established by the National Public Transportation Safety Plan (NSP). The NSP safety performance measures are for the following categories: Fatalities, Injuries, Safety Events, and System Reliability (State of Good Repair). The first set of performance targets has been shared with Corona’s Metropolitan Planning Organization (MPO), the Southern California Association of Governments (SCAG) and the California Department of Transportation.

The plan was approved and adopted by the City Council on April 15, 2020. The plan has also been approved by the California Department of Transportation, Division of Rail & Mass Transportation.

Furthermore, as a result of the pandemic, the Federal Transit Administration requires all safety plans to be amended in compliance with 49 U.S. Code 5329(d) to include infectious disease prevention protocols and safety performance targets. The safety plan was City of Corona Transit Service Page 69 of 69
FY 2025/26 – FY 2027/28 Short Range Transit Plan
updated and approved by City Council on December 7, 2022. The amended plan was submitted to SCAG on December 27, 2022.

Transportation Development Act Triennial Audit
The triennial performance audits are administered and coordinated by RCTC. CCTS underwent a Transportation Development Act (TDA) Triennial Performance Audit in October 2021 and a site visit in December 2021 covering Fiscal Years 2018/19 through 2020/21. While the audit results reveal CCTS operations meeting the major goals and objectives of the TDA program, room for improvement is always paramount with the audit, which suggests improvements in two areas as summarized in Table 4.3 Progress Implementing Triennial Performance Audit Draft Recommendations.

TABLE 4.5 – PROGRESS IMPLEMENTING TRANSPORTATION DEVELOPMENT ACT (TDA) TRIENNIAL

PERFORMANCE AUDIT RECOMMENDATIONS
TDA Triennial Performance Audit Period Covering FY 2018/19 through FY 2020/21 Audit
Recommendations
Action / Remedy
Continue process of
implementing ADA
subscription services
on Dial-A-Ride
This recommendation is being carried forward from the prior audit.

Subscription service is a convenience offered to ADA paratransit passengers who take the same trip on a regular basis, as it reduces the need to make repeated calls for each ride. Many agencies have subscription service trips (i.e., having a standing reservation scheduled) that make up a portion of their trip requests.

Subscription service trips generally are trips that a patron makes multiple times per month, often multiple times per week, and have a specific origin and destination that do not change. Most often, these types of trips are for employment, medical, and/or educational purposes. These trips can be prescheduled, thus reducing the burden on the scheduler/dispatcher and call in-take system.

ADA subscription service is generally on a space-available basis, and scheduled on a first-come, firstserved basis for a given time period (e.g., 14 or 30 days of subscription service). Federal ADA law permits the use of subscription service as long as it does not absorb more than 50 percent of the available trips at a given time of day, and does not result in next-day ADA trip denials. Subscription service is discretionary and not mandated under ADA, which allows the City to investigate its feasibility through a demonstration period to determine whether additional scheduling efficiencies through the new scheduling software can be made, as well as whether there is some reduced staff and cost burden from the number of calls for reservations.

Dial-a-Ride’s transition from general public to a specialized service for ADA-certified and senior passengers makes the subscription service option more feasible. Subscription trips to many adult day care centers have been ongoing. In addition, the CCTS staff in conjunction with the contracted transit operator already monitor ADA trips to ensure that there are no capacity constraints.

Nevertheless, staff will continue to work with the contract operator and review the feasibility of establishing a formal ADA Subscription Services Policy. A call-back function to remind riders of their upcoming trips will also improve operating efficiency and effectiveness. The City will be incorporating call-back function in the next ITS project.

Include additional
locally generated
revenue in the farebox
recovery.

During the audit period, Corona adopted a blended farebox recovery standard of 15 percent. The revenues in the farebox ratio are composed primarily of passenger fares, City supplemental support revenues, and air district subsidies. New state legislation (SB 508) reinforces the current RCTC practice of allowing other locally generated revenues in the farebox ratio. These other revenues could include advertising generated by the transit system, and bus wraps on the vehicles, and other local contributions from the City to the transit program. Corona allows advertising space on its bus shelters and has expressed interest in allowing advertising on board its vehicles. The City currently does not have an advertising policy but has expressed interest in developing one. However, staffing and budgetary constraints make it difficult to pursue.

Nevertheless, given the farebox recovery trends, the City should pursue this measure to incorporate other locally generated revenue in its farebox recovery.

CCTS staff will continue to look for additional revenue sources to meet farebox recovery ratio of 10% for specialized Dial-A-Ride service and 20% for fixed route.

City of Corona Transit Service Page 70 of 69
FY 2025/26 – FY 2027/28 Short Range Transit Plan
Federal Transit Administration Triennial Review
A Federal Transit Administration Triennial Review for the period 2017-2020 was completed in April 2020. The final report was received on June 8, 2021. No deficiencies were found, and the city successfully complied with all 21 areas covered in the review process. CCTS is currently in the midst of a triennial review with site visit scheduled for July 2025.

National Transit Database
The National Transit Database (NTD) approved CCTS’ request to submit transit financial and performance data through a Small Systems Waiver starting in report year 2011; the waiver is available to transit providers operating 30 or fewer buses. The submission date for Report Year 2024 was October 30, 2023. CCTS staff provided responses and clarification to NTD reviewers following the initial review. The 2024 annual NTD report has been successfully closed out.

Alternative Fueled Vehicles (RCTC Policy)
The Riverside County Transportation Commission (RCTC) encourages all Riverside County transit operators to transition from diesel-powered transit buses to alternative fuel buses. Compressed Natural Gas (CNG) and liquefied natural gas (LNG) are recognized as preferred options. CCTS operates using CNG-powered buses.

4.4 OPEN PROJECTS
CCTS has ten (10) prior SRTP-approved projects open. The table at the end of this section reflects these open projects. These projects are classified under the following categories: Revenue Vehicles; Vehicle Systems and Equipment; Buildings and Facilities; Communications and Information Technology Systems; Transit Shelters and Amenities

REVENUE VEHICLES
Replacement Buses
Purchase replacement cutaway buses for Dial-A-Ride service. The purchase of these buses will go through the California Association for Coordinated Transportation/Morongo Basin Transit Authority (CalACT/MBTA) Cooperative Purchasing Schedule (Cooperative Replacement of two (2) 2012 buses – CCTS put ten Type C buses into service in 2012.

Of the ten buses, eight were replaced with 2017 buses, and two were kept as service increased. These two buses need replacing as they are showing more signs of wear and tear. These 2012 buses have exceeded their useful life of five years and 150k miles.

City of Corona Transit Service Page 71 of 69
FY 2025/26 – FY 2027/28 Short Range Transit Plan
Replacement of eleven (11) 2017 buses – CCTS put into service eleven cutaway buses in 2018. These buses have a useful life of five years or a minimum of 150k miles, whichever comes first. These buses will reach their useful life in July 2023.

Purchase ADA Accessible Van
To provide additional transit options, an ADA-accessible van will be purchased to support the current DAR program and transport fewer passengers (or one wheelchair). This will allow the use of a smaller vehicle for situations when a larger vehicle is not warranted.

Using a smaller vehicle may lead to improved efficiency and an overall improved experience, i.e., punctuality, cost efficiency, comfort, etc. In addition, these vehicles will be used for the proposed microtransit service.

TRANSIT SHELTERS AND AMENITIES CATEGORY
Bus Stop Improvements
CCTS provides and maintains benches, shelters, signage, and trash receptacles at bus stops. Installation of transit amenities along bus routes are based on numerous factors including, the number of passenger boardings at stops along the routes. CCTS plans to continue on-going improvements to bus stops which include upgrading bus stop accessibility and passenger amenities:
• Redesign and replace shelters that provide advertisement opportunities to generate revenue.
• Replace older blue fiberglass bus benches with metal benches. • Update bus stops to improve ADA accessibility.
• Assess locations missing amenities and, where feasible, install new shelters, benches, and trash receptacles.
• Redesign signage.

Currently, improvements to bus stops are being made as needed. The replacement of damaged equipment and assessment are based on customer complaints.

Bus stops within the City of Corona are of the following Tier System:

Description Amenities
Tier 1 Sign, trash receptacle
Tier 2 Tier 1 with bench seating
Tier 3 Tier 2 with shelter and shelter lighting
Landmark Tier 3 with landscaping
City of Corona Transit Service Page 72 of 69
FY 2025/26 – FY 2027/28 Short Range Transit Plan
Each location was assessed through the COA process. It was determined that 82% of the stops fall in the Tier 2 category, and 23% fall in the Tier 3 category.

However, major bus stop improvement efforts will be undertaken as a result of the COA recommendations. These efforts include:
• Removal and relocation of bus stop amenities
• New bus stop and bus stop amenities
• New ADA-accessible stops
While many stops will be eliminated and/or relocated due to restructuring of the current routes, over 60 new bus stops will be added to accommodate the one new route. All new stops will be ADA-accessible.

At a minimum, CCTS intends to have Tier 2 bus stop amenities (with lighting in locations that are dimly lit). Once the list of new stops is developed, a determination will be made for Tier 3 and Landmark locations.

COMMUNICATIONS AND INFORMATION TECHNOLOGY

SYSTEMS CATEGORY
Intelligent Transportation System (ITS)
This system is for the purpose of ensuring customers are receiving the highest quality information on time as well as ensuring that CCTS is operating at optimal efficiency. ITS will include components such as: Computer Aided Dispatching; Automatic Vehicle Location; Automated Annunciators and Reader Boards to meet ADA Requirements; Relay real-time transit information; Automated Passenger Counter; and an Advanced Fare Payment System. Customers are demanding enhanced information on a more immediate basis. Additionally, reporting requirements add increased pressure to provide more accurate and detailed information in order to monitor the performance of the system.

Upgrading our existing systems and installing new technologies will ensure that customers receive the highest quality information on time and that CCTS operates at optimal efficiency. The use of ITS technologies contributes to enhanced customer service, improved productivity, and the overall fiscal responsibility of the transit system.

CCTS plans to release the solicitation for an ITS.

CCTS is currently in the investigation phase to explore the various technologies available based on CCTS’ needs. CCTS staff has participated in numerous vendor demonstrations and has attended the ITS seminar to assist staff with the potential scope of work for the Request for Proposal. Based on prior year estimates, the cost is projected at $1.5 million dollars for this project, but given the market changes, the cost may be higher. A solicitation for ITS services is scheduled to be released during FY 2025/26. Completion of this project is anticipated in FY 2026/27.

City of Corona Transit Service Page 73 of 69
FY 2025/26 – FY 2027/28 Short Range Transit Plan
Digital Land Mobile Radio System
The existing radio communication system is nearing its life expectancy. Purchase and install a new digital land mobile radio communications system.

BUILDINGS AND FACILITIES CATEGORY
Canopy/Roof Structure for Bus Parking Area
Purchase and install canopies over the bus parking stalls at the City’s Corporation Yard to protect and prolong the life of the buses and the associated equipment. CCTS will explore options for canopies equipped with solar panels, providing shade for the buses while simultaneously generating renewable energy.

Fueling Infrastructure
Hydrogen Fueling Station - A Hydrogen fueling infrastructure to support the deployment of the FCEB is needed. FCEB infrastructure deployment will require hiring an infrastructure planning contractor. FCEB deployment requires the installation of a fueling station and may require improvements such as upgrades to the switchgear or utility service connections. Planning and design work, including the development of detailed electrical and construction drawings required for permitting, is also necessary once specific charging equipment has been selected. The hydrogen fueling station, for on-site fueling, will include a hydrogen delivery system, hydrogen storage tanks, vaporizer (for liquid storage), compressor, chiller, and dispensing system that delivers fuel to the vehicles. Infrastructure is assumed to be built out in one project that will conclude prior to the first FCEB deployment in 2028.

Battery Electric Charging Station - Infrastructure is needed to support the deployment of Battery Electric Buses (BEB). BEB infrastructure deployment will require infrastructure planning, the purchase of dispensers and chargers, and electric service upgrades to add service capacity. CCTS BEB charging depot will consist of seven chargers with two dispensers per charger. An electric service upgrade includes an estimated 1 megawatt of additional electricity capacity to accommodate charging for thirteen BEBs Infrastructure is assumed to be built out in one project that will conclude prior to the first BEB deployment in 2029.

City of Corona Transit Service Page 74 of 69
FY 2025/26 – FY 2027/28 Short Range Transit Plan
Open Projects Table
Project Name SRTP Project
#
New Project
#
Project
Element
Funding
Category
Project
Timeline
Original Project
Award Project Balance
15-03 $ 300,000 $ 70,281
19-02 $ 945,000 $ 945,000
24-2 $ 1,767,719 $ 1,767,719
$ 2,783,000
17-2 $ 600,000 $ 511,644
21-2 $ 50,646 $ 50,646
24-3 $ 99,354 $ 99,354
25-3 $ 114,869 $ 114,869
26-05 $ 100,000 $ 100,000
$ 876,513
19-01 $ 500,000 $ 500,000
20-1 $ 50,000 $ 50,000
21-3 $ 345,000 $ 345,000
22-1 $ 405,000 $ 405,000
$ 1,300,000
19-03 $ 48,039 $ 48,039
20-3 $ 48,198 $ 48,198
$ 96,237
20-2 5 1 Dec-25 $ 135,000 $ 135,000
$ 135,000
21-1 4 1 Dec-25 $ 100,000 $ 100,000
$ 100,000
19-4 3 1 Dec-24 $ 10,000 $ 2,867
$ 2,867
22-2 $ 306,330 $ 306,330
24-1 $ 205,456 $ 205,456
$ 511,786
25-1 $ 8,525,595 $ 8,525,595
26-01 $ 1,778,353 $ 1,778,353
$ 10,303,948
25-2 4 1 Jun-26 $ 2,096,052 $ 2,096,052
$ 2,096,052
26-02 4 2 Jun-26 $ 220,000 $ 220,000
$ 220,000
26-04 3 1 Jun-26 $ 6,000 $ 6,000
$ 6,000
$ 18,431,403
Route Development Buses - Changed
Scope to Replacement of 2017 DAR Buses
Bus Stop Improvements
24-2 1 1 Dec-25
24-3
6 2 On-going
TOTAL AMOUNT AVAILABLE FROM ALL PROJECTS:

Support Equipment & Software
Bus Parking Canopy
Digital Land Mobile Radio (DLMR)
Amount Available for Bus Stop Improvements:

Amount Available for Replacement of 2017 DAR Buses:

Amount Available for ITS:

Amount Available for ADA Accessible Van:

Amount Available for DLMR:

Amount Available for Bus Parking Canopy:

Replacement of 2012 Dial-A-Ride Buses
1 Dec-25
Amount Available for Replacement of 2012 DAR Buses:

Intellegent Transportation System (ITS)
ADA Accesible Van
24-1 1 1 Dec-25
Infrastructure for Battery Electric Buses
Amount Available for Infrastructure for Battery Electric Buses:
24-4 3 1 Jun-26
Amount Available for Support Equipment:
1 Storage Container
Amount Available for Infrastructure for Battery Electric Buses:
4 1 Jun-26
CNG Fueling Station Upgrade
Amount Available for Infrastructure for Battery Electric Buses:

Hydrogen Fueling Station
Amount Available for Hydrogen Fueling Station:

Legend
Project Elements:
1 Revenue Vehicle Purchases
2 Non-Revenue Vehicle Purchases
3 Vehicle Systems and Equipment
4 Buliding, Land and Facilities
5 Communications and Information Technology Systems
6 Transit Shelters and Amenities
7 Fixed Guideways and Tracks
8 Debt Service
9 Maintenance
10 Security
11 Planning/Feasability
Funding Category
1 Fully Funded
2 Partially Funded