Advanced Metering
Infrastructure Project
August 5, 2026
Aftab Hussain
Assistant Utilities Director
Advanced Metering Infrastructure (AMI)
Project
What is AMI?
AMI is a smart metering system that allows two-way communication between your meter and the City’s Utilities Department.
Old Meter New Meter
Project Status
• Meters installed - 35,400
• Phone calls received by PMI - 575
• Phone calls received by Customer Care –
17 Benefits of AMI
AMI meters bring technology to your doorstep.
• Water usage data
• Trends
• Support
Understanding Your Bill
With the new AMI meters, some customers may notice a higher bill due to the following reasons:
• Meters wearing out over time (and under-registered usage) Customer Resources
Monday – Thursday
7:00 a.m. to 6:00 p.m.
Phone:
(951) 736–2321
Email:
[email protected]
Customer Care
7 Days A Week, 24/7
https://myaccount.coronaca.gov/
Account Portal
7 Days A Week, 24/7 7 Days A Week, 24/7
www.udprojects.coronaca.gov
AMI Project Website
Phone:
(866) 965-0658
Project Call Center
Thank you
Aftab Hussain
Assistant Utilities Director