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Attachment 2 - MTS Survey Results

Coronado City Council
March 18, 2025

Document
Attachment 2 - MTS Survey Results
Meeting
March 18, 2025
Body
Coronado City Council
Original file
1.8 MB
Text extracted from the city's file for reading and search. Open the original on coronado.primegov.com. That file is the official record.

Attachment 2
2024 Free Summer Shuttle Program - Project Coronado Survey Results 9 13% 11
2 15%
3% Transportation
•Bike/Scooter
• Drive my car
• No response
- Other
• Walk
47 66%
How would you have traveled if you didn't take the Free Summer Shuttle? Bike/Scooter 2
Drive my car 11
No response 47
Other 2
Walk 9
4 1
6% 1%
10 14%
Rider Residence
• California
= Coronado
• Out of Statel
= San Diego County
56 79%
Where are you from?
California 1
Coronado 56
Out of State 10
San Diego County 4
Attachment 2
2024 Free Summer Shuttle Program - Project Coronado Survey Results 18 25%
Wait time
• 10 minutes or less
• 20 or more minutes
= Between 10-15 minutes
7 10% 46
65%
What was the wait time?
10 minutes or less 46
20 or more minutes
Between 10-15 minutes 18
2 3% 11
8% 15% Destination
• Dining
4 • Errands
6%
3 • Other
4% • Personal appointment
• Recreation/Leisure
10% • Shopping
• Work/Business
38 54%
What was your destination?
Dining
Errands
Other 3
Personal appointment 7
Recreation/Leisure
Shopping
Work/Business 2
Attachment 2
2024 Free Summer Shuttle Program - Project Coronado Survey Results 1 - 1%
7% 2
3% Experience
- 11% •1
=2
= 3
- 4
= 5
55 78%
Rate your experience, with 5 being highest and 1 being lowest. 1 - Lowest Satisfaction
1 3 2
4 8
5 - Highest Satisfaction 55
2 3% 3% 7
10% Age Group
• 23-28
= 29-35
= 36-42
4 - 43-49
5%
42 = 50-56
59% • 57-63
9 • 64+
13%
What is your age group?
23-28 2
29-35
36-42
43-49 5
50-56 4
57-63
64+ 42
Attachment 2
Zip Code Anything else you would like to share with us? Angela drove us to the golf coarse for a wedding reception and home again and she was quite nice, 92118 chatty and professional. We really enjoyed using the service and plan to use it again! I enjoy using the shuttle bus. It has AC and is pet friendly. Takes me from 2nd to all the places on 92118 Orange without having to get sweaty from walking.

Not quite a consistent schedule! I understand bus may run late, but often it would arrive early or not 92118 approach stop at all. Overall, I love that Coronado has free shuttle, especially for hot days 92118 lease renew every summer.
92118
Love the summer shuttle service! Buses are always clean and driver is always nice. We have used it numerous times as a family. Fantastic service! Thank you! My family loves using the summer shuttle! 92118 It is a safe and convenient way to travel about the island. We use it for shopping, dining, and meeting Living at the ferry landing area, we use it regularly to get to dining and shopping at the other end of 92118
92118 money and adds emissions to our city. The Island Express is much better for our city. 92118 Love the shuttle especially with kids
This is a great service. There were many people on the bus during the middle of a week day. I was pleasantly surprised. I also take it on weekends and it is very busy. Please start Memorial Day. This is 92118 a great service. There were many people on the bus during the middle of a week day. I was pleasantly 92118 This is an awesome servic
summer shuttle ran until 9 or 10pm like other summers. Stopping at 8pm is not beneficial if you go to 92118 an evening event at Spreckel's Ctr or library.

We comento coronado every summer for at least a month and love the shuttle bus. We ride it from 85374 one end to the other. It's so nice not to have to drive everywhere. Thanks for this free service.

Put the $$$ toward the circuit program. It was much more efficient and could b counted on, unlike the 92118 bus. The bus is a waste of $$$
92118 Please continue next summer
92118 If I couldn't use the Free Summer Shuttle for some reason, I would try to link up with a neighbor, if 85206 Many young and healthy Passengers occupy the seating s I was so disappointed the bus wasn't available until July. I use the bus exclusively to get around 92118 Coronado in the summer. Parking is so difficult here 85022 Great service. It really helps during the summer when parking can be difficult in downtown Coronado I took the July 4th shuttle from Cays to Orange Ave. Ride was fine except that it was warm, A/C was 92118 not turned on, bus was full. Driver yelled at folks who boarded from center doors. 92102 Thank you for the shuttle. Memorial Day to Labor Day would be nice again. 85142 Easy to get on/off. One ride did not announce upcoming stop and the flash sign in the bus was not on 43001 2110 great bus
Tuse the 904 year round but really enjoy the summer shuttle. The one drawback is the stop on A 92118 between 2nd & 1st. Drivers often drive too fast and I have to waive them down.

I love the summer shuttle, I so appreciate it. I hope the year-round 904 can run more than once an 92118 hour, even every 30 minutes would be an improvement. Thank you! 92101
Only complaint: No free transport option available for patrons who are dining late or attending Lamb's 92118 Players or Coronado Playhouse.
¡ love the shuttle! It beats driving and trying to find a parking spot at places where there are so few. I 85053 wish it still ran during the month of June.

Attachment 2
35007 Bus ride was amazing, cleanness and driver was very very helpful! 92118 Great time, as a Coronado resident really appreciate this service!! 92118 I think is is wonderful and wish it was available year round.r 92118 My family and I love the free shuttle and wish it was offered year round. 92118 I live in Coronado and love what the free Summer Shuttle has always offered tourists & residents. 92118 I wish the hours extended past 8pm so we could use it to return from dinner. 92118 Love the shuttle bus! So easy with the set schedule! 92118 The Free Summer Shuttle helps eliminate driving in town, helps us spend less on gas, creates more I love the free shuttle. I took it at least 10 times this summer. I would have driven if the shuttle hadn't 92118 been available. Love the shuttle!
92118 I normally love to take the summer shuttle, But it took almost 30 minutes instead of 15 minutes, I love the summer shuttle. Lets me leave my car at home sometimes and saves the day others, like 92118 when I forget my keys at work because I took the commuter ferry in the morning and back home. 92118 Put this in service from June 1 through Labor Day. The Island Shuttle was awful! I think the free bus is one of the best services the city provides for residents and out of towers. We 92118 use the bus every chance we get to keep parking places open for others. 92118 Great ride. A/C working! Appreciate alternate transportation in heat and busy summer season.

We used the summer shuttle several times. Only once was the bus late(45 mins) but it was easy to use 89149 and so helpful getting around
The Shuttle has been an excellent source of transportation. We don't have try to get a parking spot in 92118 town and don't have to drive our automobile.

It is very convenient for me to go shopping uptown now by taking the shuttle. Off season I usually 92118 can't find parking so if I have to drive my car I just go over the bridge instead 92118 Always a great addition to the summer! Thank you! 92118 Please don't abolish this form of summer transportation ! 85755 The Circuit sucks
| look forward to free bus every summer. My grandson and I ride it to Spreckles Park. ride it to see a 92118 movie and shop. Without the bus, I would probably shop online rather than deal w pkg and traffi It would make sense to offer this year round. Service to residents. Cuts down on traffic/parking issues. 33405 Could help businesses on both end of the island
92118 Bus was clean and air conditioned. Driver was great. 92118 I have no car so 1 really appreciated the bus service Free bus shuttle should be year round for Coronadoresidents as it is in several cities in 92118 Colorado... Crested Butte, etc., where there are even less people but it cuts down year round on cars 92118 My young kids love riding and getting off to get ice cream etc. so fun and convenient! Love the free shuttle. Much easier! You know exactly where to go to get on the shuttle. It seats a lot 92118 more people, no app is needed, no wait time. I would pay a small fee to ride the shuttle. 92118 KEEP the shuttle year round, please!!!
93118 The bus is so big and no one else was on it with me. It is too big for our streets.

It was extremely disappointing that the summer shuttle was cut by 1 mo. this season. Starting so much 92101 later on 7/1 rather than the standard Memorial Day weekend has been very inconvenient for all 92118 Love the bus! The schedule is reliable.

Please provide this service during Christmas holiday time... Very convenient service with its frequent 92118 timing. Wish you would offer this also during the busy Christmas season.

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