Wildan Code Enforcement Services (Multi-Jurisdictional)_Willdan_2026-6-8

Contact:

Greg Smith
Project Manager
(612) 750-0559
[email protected]

CITIES OF CLOVERDALE, COTATI,

SONOMA, AND WINDSOR
Proposal
Code Enforcement Services
June 8, 2026

CALIFORNIA
(COLLECTIVELY, “PARTICIPATING AGENCIES”)

1. Cover Letter
June 8, 2026
Attn: Noah Housh
City of Cotati
201 W. School Street
Cotati CA, 94931
Email: [email protected]
SUBJECT: Proposals for Code Enforcement Services (Multi-Jurisdictional – Cloverdale, Cotati, Sonoma, Windsor) Dear Noah Housh:

The Cities of Cloverdale, Cotati, Sonoma, and Windsor (Participating Agencies) seek qualified firms to submit proposals to provide comprehensive professional code enforcement services on a contract basis. The Participating Agencies seek a qualified vendor experienced in California municipal code enforcement, capable of delivering consistent, equitable, and legally defensible enforcement; high-quality customer service; and measurable results, while supporting community priorities including health and safety, property maintenance, housing habitability, and neighborhood quality of life.

Interests, Qualifications, and Expertise. With 60+ years of California municipal service experience and 1,800+ employees nationwide, Willdan Engineering (Willdan) delivers the multi-jurisdictional expertise, legal defensibility, and measurable outcomes the Participating Agencies require.

Willdan understands that the Participating Agencies require more than traditional complaint response services.

The Participating Agencies are seeking a responsive municipal partner capable of providing scalable staffing, consistent enforcement practices, strong communication, defensible documentation, measurable performance metrics, and seamless coordination across multiple jurisdictions while still respecting each community’s unique operational priorities and character. Willdan has extensive experience successfully managing multi-agency and geographically dispersed municipal programs throughout California and is uniquely positioned to provide the continuity, flexibility, and operational oversight necessary for this collaborative service model.

Willdan has extensive experience delivering code enforcement services across multiple California jurisdictions simultaneously, ensuring consistent application of municipal codes while respecting each community's unique priorities. The firm provides comprehensive code compliance including nuisance abatement, substandard housing enforcement, dangerous buildings, illegal vending enforcement, neighborhood cleanup programs, and community education initiatives. Willdan's approach prioritizes education and voluntary compliance through proactive engagement with residents and property owners, issuing courtesy notices and coordinating with legal counsel only when necessary to achieve compliance. This methodology ensures equitable enforcement while maintaining positive community relationships across diverse municipal environments.

Willdan’s ability to provide experienced management oversight, cross-trained backup personnel, flexible scheduling, and expertise in specialty programs ensures uninterrupted service delivery and long-term program stability for all Participating Agencies.

Responsible Individual for Task Orders/Correspondence and Contact Information. Greg Smith will serve as Project Manager (Account Manager), and will be responsible for the work performed, will receive task orders, and correspondence related to this RFP. Greg brings extensive experience in housing inspections, code enforcement, and public safety. His contact information is in the box below.

Willdan acknowledges any addenda issued. We will
complete the Campaign Contribution Disclosure Form
upon award of contract.

Willdan looks forward to partnering with the
Participating Agencies to deliver professional code
enforcement services that protect public health,
safety, and welfare while enhancing the quality of life in the community.

Respectfully submitted,

WILLDAN ENGINEERING
Al Brady, CBO
Director of Building & Safety
Contact of Responsible Individual
Greg Smith / Project Manager (Account Manager)
Willdan Engineering
66 Franklin Street, Suite 300
Oakland, CA 94607
Phone: (612) 750-0559
FAX: (714) 940-4920
Email: [email protected]
Proposals for Code Enforcement Services (MultiJurisdictional – Cloverdale, Cotati, Sonoma, Windsor) Participating Agencies
1  Table of Contents

1. Cover Letter ................................................................................................................................................... 0

2. Profile of Firm ................................................................................................................................................ 2

2.1 Profile ..................................................................................................................................................................2

2.2 Key Personnel ......................................................................................................................................................3

2.3 Performing Similar Work Services.......................................................................................................................6 Code Enforcement Management ..........................................................................................................................6 Staffing...................................................................................................................................................................7 Development & Implementation...........................................................................................................................7 Management .........................................................................................................................................................7 Analysis..................................................................................................................................................................7 Other Services........................................................................................................................................................7

2.4 Office Locations...................................................................................................................................................7

2.5 Staffing Assignments and Continuity...................................................................................................................7

3. How Proposal Meets the Scope of Services and Requirements........................................................................ 8

3.1 How Proposal Meets the Scope...........................................................................................................................8 Core Field Enforcement Areas...............................................................................................................................8 Multi-Jurisdictional Coordination and Operational Consistency...........................................................................9 Compliance Action & Legal Process Cycle .............................................................................................................9 Administration, Technology & Data ....................................................................................................................10 Startup Plan and Performance Reporting............................................................................................................11 Customer Service & Community Engagement.....................................................................................................11 Staffing & Training ...............................................................................................................................................12

3.2 Optional/Alternates that Add Value..................................................................................................................12

4. Consultant’s Project Experience.....................................................................................................................13 Willdan Advantage...............................................................................................................................................13

4.1 Project Experience.............................................................................................................................................14

4.2 References.........................................................................................................................................................16

5. Fee Schedule.................................................................................................................................................18 VI. OTHER REQUIREMENTS................................................................................................................................19 Appendix: Key Personnel Resumes....................................................................................................................23 Proposals for Code Enforcement Services (MultiJurisdictional – Cloverdale, Cotati, Sonoma, Windsor) Participating Agencies
2 2. Profile of Firm

2.1 Profile
Willdan Engineering (Willdan), a California Corporation, is part of Willdan Group, Inc. (WGI), a NASDAQ publicly traded Delaware Corporation and nationwide firm serving more than 800 public agencies and private sector clients. Founded in 1964 and headquartered in Anaheim, California, Willdan was originally established as a civil engineering firm, specializing in providing solutions for our public agency clients. Since that time, we have evolved into a professional consulting firm offering a broad array of services that allows us to provide a comprehensive and integrated approach to our clients’ code enforcement, housing, planning, engineering, financial, economic, public facility, public safety, and energy sustainability solutions.

Today, Willdan has over 1,800 employees operating out of multiple offices located throughout the United States. We have supported implementation of community visions through engineering, construction management, inspection, planning, building safety, code enforcement, and staff augmentation services. Willdan has completed various types of projects for over 90 percent of the cities and counties in California.

Throughout our 60+-year history, Willdan has maintained consistently strong financial performance. Willdan has the financial strength and wherewithal to complete all projects we undertake. This is due, in part, to a respected reputation in the municipal engineering industry for providing timely, cost-effective, innovative engineering solutions that exceed our clients’ expectations and for providing exceptional customer service to our many clients. The firm has the resources and appropriate staffing to perform and complete all contractual project obligations.

Willdan has extensive experience operating municipal code enforcement programs throughout California ranging from small communities to large urban jurisdictions. The firm provides turnkey code enforcement services, interim and full-service management, field staffing, specialty enforcement programs, policy and procedure development, ordinance implementation, cost recovery programs, neighborhood improvement initiatives, and operational assessments. Willdan’s experience supporting multiple jurisdictions simultaneously makes the firm uniquely qualified to assist the Participating Agencies with coordinated service delivery while maintaining jurisdictionspecific priorities, policies, and customer service expectations.

Willdan possesses expertise in most facets of the public sector marketplace. The varied experience and background of our staff experience is an added value of our services. No other firm matches Willdan’s combined breadth of directly relevant technical and operational expertise and depth of experience.

Willdan's corporate-wide capabilities include a full range of civil and structural engineering, land planning, financial and economic consulting, geology and geotechnical engineering, environmental health and safety, code enforcement, and energy efficiency solutions consulting services.

We provide professional services in all phases of Participating Agencies activities from project development, grant funding application assistance and administration, site analysis, and conceptual development to final design, construction management, observation, and project close-out.

Proposals for Code Enforcement Services (MultiJurisdictional – Cloverdale, Cotati, Sonoma, Windsor) Participating Agencies
3 Willdan has been providing services to local agencies in California for 60 years. Our staff has hands-on working knowledge and direct experience.

Willdan Staff of Experts
 Code Enforcement Management and Field Staff
 Municipal Engineering and Management
 Highway and Freeway Engineering
 Building Safety Services
 Environmental Planning
 Geotechnical/Geological Engineering
 Assessment Engineering
 Computer-Aided Analysis and Design
 Geographical Information System (GIS)
 Program and Construction Management
 Construction Inspection and Support
 Traffic and Transportation
 Water and Wastewater
 Urban and Regional Planning
 Drainage and Flood Control
 Structural Engineering
 Right of Way Engineering
 Landscape Architecture

2.2 Key Personnel
Willdan is committed to providing the staffing and resources required to complete the projects and meet its needs on schedule and at the rates stated. To ensure we meet this commitment, we will prepare labor projections and resource allocations for all of the projects requested.

Key Persons Qualifications/Certifications Expertise and Past Experience Al Brady, CBO
Principal in Charge
33 Years of Experience
 BS, Business Administration,
University of Southern California,
Los Angeles, CA
 AA, Liberal Arts, California State
University, Fullerton, CA
 ICC Building Official
 PC832 Certificate
 Basic, Intermediate, Advanced &
Supervisory Certification SCACEO
Expertise
 Program analysis
 Establishes policies and procedures
 Develops and implements cost recovery
programs and civil/administrative
citation programs
 Implements neighborhood revitalization
strategies
Past Experience
 Building and Safety Services including
code enforcement for Cities of Cudahy,
La Puente, Rolling Hills Estates; County
of Orange; City of La Canada Flintridge;
City of Laguna Hills
 Experience includes being recognized
by the League of California Cities, the
California Chapter of the American
Planning Association, California State
Assembly, California Senate, US Senate
and US Congress for excellence in the
field of Code Enforcement
Proposals for Code Enforcement Services (MultiJurisdictional – Cloverdale, Cotati, Sonoma, Windsor) Participating Agencies
4 Key Persons Qualifications/Certifications Expertise and Past Experience Greg Smith
Project Manager/Account
Manager
27 Years of Experience
 BS, Administration of Criminal
Justice, University of Phoenix
 Property Maintenance and
Housing Inspector-International
Code Council
 Fire Inspector I-State of
Minnesota and International
Code Council
 Code Official Safety SpecialistCode Enforcement Officer Safety Foundation
 Situation Awareness SpecialistARCURI Group LLC
 ICC Preferred ProviderInternational Code Council
 FEMA Certificates-IS-700a, IS200bm IS-100b
Expertise
 Housing inspections
 Code enforcement
 Public safety
 Conducts thorough investigations, and
resolves complex compliance issues
 Conducts seminars and professional
training programs
Past Experience
 Code enforcement for City of Carlsbad,
City of Escondido, County of San Diego,
and City of Duluth Fire Department
 Experience includes being a highly
regarded ICC Preferred Provider
instructor with extensive experience
delivering technical and leadership
training to code professionals across
the United States
Terry Cox
Code Enforcement
Manager
28 Years of Experience
 PC 832 Certificate
 Certified Code Enforcement
Officer, CACEO
 Basic Certification, SCACEO
 Intermediate Certification,
CACEO
 Advanced Certification, CACEO
 Supervisory Certification, CACEO
 Watershed Management
Certificate, EPA
Expertise
 Code Enforcement Manager
 Senior Code Enforcement Officer
 Code Enforcement Officer II
 Code Enforcement Officer I
Past Experience
 Code Enforcement Manager, County of
Orange; Senior Code Enforcement
Officer, City of Anaheim; Code
Enforcement Officer, City of
Paramount; City of La Canada Flintridge;
City of Grand Terrace
 Experience includes balancing proactive
enforcement strategies with community
education, voluntary compliance, and
collaborative neighborhood
improvement initiatives
Proposals for Code Enforcement Services (MultiJurisdictional – Cloverdale, Cotati, Sonoma, Windsor) Participating Agencies
5 Key Persons Qualifications/Certifications Expertise and Past Experience Edward Nicholls, Jr.

Code Enforcement
Manager
32 Years of Experience
 PC 832 Certificate
 Basic Certification, SCACEO
 Intermediate Certification,
SCACEO
 Advanced Certification, SCACEO
 Supervisory Certification,
SCACEO
Expertise
 Code Enforcement Deputy Director
 Neighborhood Services Manager
 Senior Community Preservation Officer
Past Experience
 County of Riverside Code Enforcement
Division Director; City of Chino Hills
Neighborhood Services Manager; City
of Yorba Linda Senior Community
Preservation Officer; City of Fountain
Valley Code Enforcement; City of
Garden Grove; City of Redlands; County
of San Diego; City of Rancho
Cucamonga
 Experience includes leadership training
and development, and in program
evaluation, development, and
implementation
Scott Barber
Code Enforcement
Manager
32 Years of Experience
 MBA, Business
 BA, Theater Arts
 8-Hour Training through National
Association of Hearing Officers
Expertise
 Code Enforcement Program Reviewer in
Orange County
 Code Enforcement Program Reviewer in
Los Angeles County
 Code Enforcement Program Reviewer in
Ventura County
Past Experience
 City Manager, City of Riverside; Code
Enforcement Program Evaluator for
Cities of Loma Linda, Huntington Beach,
Burbank, Ventura, and Merced; City of
Grand Terrace; City of Jurupa Valley;
City of Salinas; Acrisure Arena, Palm
Desert
 Experience includes operational
modernization, policy development,
performance analysis, and
organizational efficiency improvements
Proposals for Code Enforcement Services (MultiJurisdictional – Cloverdale, Cotati, Sonoma, Windsor) Participating Agencies
6 Key Persons Qualifications/Certifications Expertise and Past Experience Daisy Gomar, CACEO
Code Enforcement Officer
3 Years of Experience
 CACEO Certified Code
Enforcement Officer
Expertise
 Identifies and resolves municipal code
violations
 Conducts property inspections
 Educates the public on compliance
requirements
Past Experience
 City of Modesto Housing Inspection
Services; with CSG Consultants,
enforced municipal codes and
regulations to uphold community
standards and ensure public health,
safety, and welfare
 Experience includes strong background
in community quality-of-life
improvements through effective code
compliance, fostering safe, wellmaintained communities Jacqueline Harris, CACEO
Code Enforcement Officer
25 Years of Experience
 B.S., Criminal Justice, California
State University of Long Beach,
Long Beach, California
 A.A., Administration of Justice, El
Camino College, Torrance,
California
 CACEO Certified Code
Enforcement Officer
 Leadership Certificate Program,
California State University of
Long Beach, Long Beach,
California
 California State Certified
Mediator
Expertise
 Code Enforcement Officer
 Field inspections
 Prioritizes and manages assigned
projects to ensure compliance and
effectively meet critical deadlines
Past Experience
 Code Enforcement Officer, City of
Manhattan Beach; Interim Code
Enforcement Supervisor, City of
Lawndale; County of San Diego; City of
Laguna Woods; City of Hawaiian
Gardens; City of South Pasadena
 Experience includes follow-up
activities to monitor and ensure
compliance and maintains close verbal
and written contact regarding progress
with the complainants

2.3 Performing Similar Work Services
Code Enforcement Management
Throughout our 60-year history, Willdan has served as a full-service, multi-disciplinary firm specializing in municipal building and safety, code enforcement, engineering design, construction management and inspection, and planning services. With 50+ offices nationwide, our full complement of support disciplines provides effective and efficient solutions to resolve ever-changing challenges experienced by municipal agencies today – and in the future.

Proposals for Code Enforcement Services (MultiJurisdictional – Cloverdale, Cotati, Sonoma, Windsor) Participating Agencies
7 Staffing
We provide highly skilled personnel on a full-time, part-time basis for both short-term and long-term projects. Our staff is available to work evenings, weekends, and on an as-needed or on-call basis. Our team has extensive public agency experience and can staff individual positions or a full division. Willdan maintains a large bench of experienced municipal personnel capable of supporting routine operations, after-hours enforcement, special initiatives, seasonal programs, and emergency response needs. The firm’s operational structure allows for continuity of service through cross-trained backup personnel and management oversight, minimizing service interruptions while maintaining consistent enforcement standards across multiple jurisdictions.

Development & Implementation
Willdan offers support in such areas as municipal code amendments, specialized programs, revenue protection and collection programs, and community-based neighborhood improvement programs.

Management
We have talented management personnel with all levels of experience to serve as code enforcement directors, code compliance managers, and code supervisors.

Analysis
Our staff has reviewed entire programs for several municipalities but can also provide analysis of specific program areas such as code databases, revenue collection efforts, policies and procedures, program evaluation, and community-based neighborhood improvement programs.

Other Services
Willdan offers expert support with a multitude of other services including grant proposal writing, community education, neighborhood clean-up events, graffiti prevention, and civil abatements and receiverships.

2.4 Office Locations
Willdan has over 50 offices located throughout the United States, and we will be implementing the required services from our local offices.

Roseville: 2240 Douglas Boulevard, Suite 270; Roseville, CA 95661 Oakland: 66 Franklin Street, Suite 300; Oakland, CA 94607

2.5 Staffing Assignments and Continuity
Willdan has more than 1,800 employees nationwide and maintains a deep bench of experienced municipal professionals available to support code enforcement operations. We understand that consistent staffing builds trust with residents, property owners, and agency staff. Willdan will be using in-house personnel, and will not assign sub-consultants.

Greg Smith will serve as the dedicated Project Manager/Account Manager and primary point of contact for the Participating Agencies, overseeing service delivery, staffing assignments, performance reporting, and communication with designated agency representatives. Any proposed personnel changes will be submitted to the Participating Agencies for review and approval prior to implementation. Replacement personnel will possess equivalent or superior qualifications, certifications, and experience to ensure continuity of service. Willdan also maintains cross-trained backup personnel and management staff to provide seamless coverage during absences, vacancies, emergencies, or workload surges, ensuring uninterrupted service delivery throughout the contract term.

Proposals for Code Enforcement Services (MultiJurisdictional – Cloverdale, Cotati, Sonoma, Windsor) Participating Agencies
8 3. How Proposal Meets the Scope of Services and Requirements

3.1 How Proposal Meets the Scope
Willdan delivers comprehensive code enforcement services across multiple California jurisdictions through a proven methodology that integrates field enforcement, compliance actions, case management technology, strategic startup planning, and community engagement. The team assembled for the Participating Agencies brings extensive experience in municipal code enforcement, ensuring consistent and legally defensible outcomes across all the agencies.

Willdan’s enforcement philosophy prioritizes education, communication, professionalism, and voluntary compliance whenever feasible. Staff works collaboratively with residents, property owners, tenants, contractors, and businesses to resolve violations while maintaining consistency, fairness, and responsiveness. Formal enforcement actions are utilized when necessary to protect public health, safety, neighborhood quality, and community welfare. Personnel are trained to conduct enforcement activities respectfully and professionally while supporting equitable and legally defensible outcomes.

Core Field Enforcement Areas
Willdan's approach to general code compliance encompasses nuisance abatement, substandard housing, dangerous buildings, and property maintenance enforcement. The team investigates both public and staffgenerated complaints involving violations of municipal codes, ordinances, and standards related to zoning, land use, building codes, health and safety, blight, graffiti, wastewater, sidewalk vending, substandard structures, and other nuisance conditions.

General Nuisance & Property Maintenance. Willdan personnel assigned to Participating Agencies possess extensive experience conducting both proactive and complaint-based investigations throughout California communities. Their expertise includes addressing nuisance conditions, zoning and land use violations, substandard housing, dangerous and abandoned properties, illegal dumping, graffiti, water waste, wastewater violations, and other municipal code enforcement matters affecting community health, safety, and quality of life Substandard and Dangerous Buildings. Our personnel will conduct thorough property inspections utilizing a variety of enforcement tools to achieve compliance, including verbal and written warnings, letter notifications, office conferences, administrative citations, and civil abatement. Willdan prioritizes education, voluntary compliance, and collaborative problem-solving whenever feasible while maintaining the ability to pursue formal enforcement remedies when necessary to protect public health and safety.

Zoning and Land Use Violations. Willdan’s staff is highly proficient in investigating and resolving issues related to zoning, land use, nuisance housing, building codes, health and safety, blight, graffiti, water waste, sidewalk vending, and other relevant regulations. Willdan staff conducts investigations involving zoning compliance, land use regulations, nuisance housing, grading, unpermitted construction, signage, health and safety concerns, sidewalk vending, and related municipal code violations. Personnel utilize proactive patrols, complaint investigations, documentation, voluntary compliance efforts, notices of violation, administrative citations, and coordinated enforcement actions to resolve cases effectively and consistently.

Vehicle and Abandoned Property Abatement. Willdan provides proactive and complaint-based vehicle abatement and neighborhood preservation services, including abandoned vehicles, inoperative vehicles, illegal storage, debris accumulation, illegal signage, encroachments, and related nuisance conditions. Personnel conduct field inspections, coordinate with property owners and responsible parties, document violations thoroughly, and utilize progressive enforcement strategies focused on voluntary compliance and timely resolution.

Business License and Regulatory Compliance Programs. Willdan personnel supports business license compliance, regulatory enforcement, and operational coordination involving commercial properties, cannabis-related activities, tobacco compliance, vendor regulations, and other business-related municipal requirements. Our staff is Proposals for Code Enforcement Services (MultiJurisdictional – Cloverdale, Cotati, Sonoma, Windsor) Participating Agencies
9 experienced in balancing effective enforcement with economic sensitivity and customer service while ensuring compliance with local ordinances and operational standards.

Solid Waste and Environmental Compliance. Willdan personnel proactively addresses solid waste, illegal dumping, environmental nuisances, water waste, debris accumulation, and related quality-of-life concerns. Staff coordinates with Public Works, Environmental Health, law enforcement, and other departments as necessary to ensure effective case resolution and consistent enforcement efforts across participating jurisdictions.

Multi-Jurisdictional Coordination and Operational Consistency Willdan has extensive experienced managing operations across multiple municipal jurisdictions simultaneously while maintaining jurisdiction-specific priorities, procedures, and customer service expectations. Through centralized management oversight, cross-trained personnel, standardized reporting practices, and scalable staffing resources, Willdan ensures consistent service delivery while allowing each Participating Agency to maintain its individual operational identity and enforcement priorities.

This operational structure allows participating agencies to benefit from shared expertise, management continuity, flexible staffing support, and coordinated enforcement resources while maintaining responsive local service delivery. Willdan’s management team will coordinate regularly with designated agency representatives to ensure communication, accountability, and operational consistency throughout the contract term.

Compliance Action & Legal Process Cycle
Complaint Intake and Triage. Willdan personnel receives, investigates, documents, and tracks complaints related to municipal code violations in accordance with each Participating Agency’s policies and procedures. Staff proactively communicate with residents, property owners, businesses, and stakeholders to explain violations, discusses corrective actions, and encourages voluntary compliance whenever feasible. Investigations are conducted professionally, consistently, and with careful attention to documentation and due process requirements.

Inspections and Evidence Gathering. Willdan’s employees document all complaints received and inspections conducted through photos, notes, and correspondence as determined by City personnel. Personnel begin by gathering all pertinent facts related to each case, including evidence provided by the reporting party, neighbors, property owners, and city records, as well as witness statements and photo documentation. Staff conduct on-site inspections to collect additional evidence and documents conditions relevant to the investigation, with all gathered evidence reviewed, cataloged, and organized as part of the case file to support enforcement actions and maintain a clear investigative record.

Noticing and Due Process. Our employees issue notifications, letters, and citations when necessary to achieve compliance. The team issues courtesy notices of violation for non-compliance according to applicable codes and regulations, drafts compliance orders and notice and orders in cases where voluntary compliance is not achieved, and drafts and executes inspection warrants in accordance with legal procedures as needed to perform inspections. Staff draft and issue letters and notices of violation (courtesy, regular, and final) to resolve code matters and are prepared to issue administrative citations or levy civil penalties as authorized by the City.

Administrative Hearings. Willdan facilitates appeals hearings as necessary to ensure due process. The team compiles detailed reports for cases necessitating legal action or civil abatement, and provides documentation and testimony for court proceedings, collaborating with legal counsel when required. Terry Cox analyzed current procedures and implemented changes to improve program efficiency and effectiveness, including improvements to office hearing scheduling procedures and enhanced notification processes.

Cost Recovery and Liens. We prepare comprehensive documentation for cost recovery through administrative penalties and liens in accordance with City policies. Albert Brady Jr., Principal-in-Charge, specializes in performing program analysis, establishing policies and procedures, developing and implementing cost recovery programs, civil/administrative citation programs, and implementing neighborhood revitalization strategies. During his career Proposals for Code Enforcement Services (MultiJurisdictional – Cloverdale, Cotati, Sonoma, Windsor) Participating Agencies
10 managing code programs in California and Arizona, he developed and managed numerous programs focused on cost recovery and financial accountability.

Misdemeanor and Infraction Referrals. When necessary and directed by the City, staff utilizes additional enforcement tools such as criminal citations, criminal complaints, stop work orders, abatement warrants, receiverships, and recordation to eliminate ongoing violations. Willdan assists in enforcement, including preparation and participation in prosecution by city and district attorneys. The team maintains in-depth knowledge of municipal codes and enforcement procedures, ensuring compliance and promoting community well-being.

Warrant Coordination and Interagency Collaboration. Willdan personnel will coordinate with City departments on cases involving nuisances and dangerous buildings to ensure comprehensive enforcement efforts. Edward Nicholls fostered collaborative partnerships with departments like Environmental Health and Public Works to expand enforcement scope, and maintained records to document violations.

Administration, Technology & Data
Case Management System (CMS). Willdan personnel are experienced using multiple municipal case management platforms and mobile field technologies, including GIS-integrated systems, cloud-based reporting platforms, mobile inspection applications, customer service portals, and electronic documentation systems. Personnel are capable of operating within agency-provided systems or adapting to jurisdiction-specific technology platforms and reporting requirements.

Public Portal and Complaint Intake. Willdan is experienced utilizing both agency-provided and third-party public portals for complaint intake, case tracking, and customer communication. Where desired by the Participating Agencies, Willdan can support implementation and administration of a public-facing complaint portal that allows residents to submit service requests, upload supporting documentation, and receive case status updates while maintaining appropriate privacy and confidentiality protections. When a City provides its own complaint intake or case management portal, Willdan will utilize and support the City's existing platform.

Records & PRA. Public Records Act Compliance and Data Ownership. Willdan provides assistance for Public Records Requests, ensuring transparency and compliance with California law. All case documentation and records remain the property of the participating agencies, with flexible storage arrangements based on agency preferences.

System Capabilities and Features. Willdan maintains records of complaints, inspections, violation notices, and all field enforcement activities, with records stored in the City database if preferred. Each code assigned case is thoroughly documented by Willdan staff, including detailed notes of inspections, conversations, and photographs.

Staff store all case records either physically or electronically within the City's database, depending on the participating agency's preference.

Accessibility & Language Access. ADA and Unruh Act Compliance. Willdan ensures that all public-facing services and interfaces comply with accessibility requirements under the Americans with Disabilities Act (ADA) and California's Unruh Civil Rights Act. Staff participate in ongoing training and continuing education to maintain current knowledge of accessibility standards and compliance requirements.

Privacy and Security Protocols. Willdan maintains strict confidentiality and security protocols for all case files and enforcement documentation. Staff adheres to all applicable laws, statutes, and protocols governing legal inspections, and will not enter private property without the property owner's consent or a legally obtained warrant.

Photo and Video Documentation. All correspondence, such as letters and email, related to each case is retained in the case file, with copies of relevant entitlements, permits, and supporting records maintained for reference and compliance verification. All enforcement documents, including notices, letters, citations, orders, and warrants, are properly organized and retained on file. Property ownership information is accurately recorded and saved in appropriate case files.

Proposals for Code Enforcement Services (MultiJurisdictional – Cloverdale, Cotati, Sonoma, Windsor) Participating Agencies
11 Automated Notice Templates and Cost Tracking. Our personnel conduct follow-up inspections to verify compliance with issued notices. Staff will develop user-friendly, standardized complaint forms for use by participating agencies and their residents and will enhance code enforcement operations by implementing organized filing and calendaring systems that improve efficiency, case management, and tracking.

GIS & Analytics. Address Verification and Mapping. Personnel utilize zoning maps and GIS software to determine correct zoning designations during field investigations. Staff carry laptops, tablets, mobile hotspots, cell phones, radios, digital cameras, measuring tapes, and other tools necessary to perform investigations in the field. Terry Cox was highly involved with the development and implementation of the new Land Management System and the Customer Resource Management online portal utilized throughout Orange County Public Works to provide easily accessible online services to stakeholders.

Startup Plan and Performance Reporting
Startup Plan. Within 30 days of contract execution, Willdan will coordinate with each Participating Agency to establish communication protocols, reporting expectations, staffing assignments, workflow procedures, escalation processes, jurisdiction-specific enforcement priorities, and performance metrics. Initial implementation activities will include onboarding meetings, system access setup, review of existing cases and templates, data migration coordination, reporting customization, workflow refinement, and development of jurisdiction-specific KPIs to ensure seamless service delivery and continuity.

Individualized KPI Development. Willdan will collaborate with each Participating Agency to establish measurable performance metrics and reporting expectations tailored to operational goals and community priorities. Reporting may include case activity summaries, response times, compliance rates, citation activity, workload analysis, proactive enforcement efforts, neighborhood improvement initiatives, and other jurisdiction-specific performance indicators.

Onboarding and Staff Integration. Principal in Charge Albert Brady Jr. and Project Manager Greg Smithwill address each participating agency's needs and ensure field staff remain available and committed throughout the contract duration. Willdan staff undergo regular training in customer service, code compliance, and various topics mandated by the HR department, including sexual harassment prevention, creating safe work environments, and defensive driving.

Data Migration and System Setup. Willdan will organize each participating agency's code enforcement operations by creating structured filing and calendaring systems to enhance efficiency and case tracking. Staff maintain city reports for permits, plan tracking, and inspections, and provide scheduling for development projects that include inspections and meetings.

Template Refinement and Workflow Customization. Willdan staff design user-friendly, standardized complaint form templates for use by participating agencies and residents. Scott Barber created comprehensive policies and procedures manuals for code enforcement, animal control, and parking enforcement programs, along with findings and recommendations for program enhancements.

Monthly, Quarterly, and Annual Reporting. Willdan provides monthly statistical accounting and preparation of plans for imaging completed at the end of each month. Staff create monthly, quarterly, and yearly reports to document program performance and outcomes.

Customer Service & Community Engagement
Willdan emphasizes respectful, professional, and trauma-informed engagement with all community members.

Personnel receive ongoing training related to customer service, de-escalation techniques, cultural competency, officer safety, effective communication, and equitable enforcement practices to support positive public interactions and community trust.

Service Standards. Prompt and Courteous Response. We understand the importance of timely and efficient service delivery, with the team committed to providing quick response times while maintaining cost-effectiveness. The Proposals for Code Enforcement Services (MultiJurisdictional – Cloverdale, Cotati, Sonoma, Windsor) Participating Agencies
12 firm prioritizes effective training programs to ensure staff possess the necessary skills and knowledge to perform duties to the highest standards. Average turnaround time for return of telephone calls and emails is within 24 hours.

Outreach. Educational Outreach and Public Information. Willdan provides community education and engagement programs and develops educational materials. Greg Smith is committed to advancing education within the code enforcement field and regularly conducts seminars and professional training programs. His extensive experience in residential and commercial code enforcement, inspections, investigations, and emergency response makes him well-qualified to provide professional code enforcement services. He has conducted public education seminars on fire safety, licensing, and code requirements.

Multi-Channel Communication. Willdan personnel maintains consistent communication with residents, businesses, City staff, legal counsel, contractors, and stakeholders throughout the enforcement process. Staff responds promptly to phone calls, emails, service requests, and public inquiries while maintaining professionalism, responsiveness, and accurate case documentation.

Translated Materials and Language Access. Willdan provides services that accommodate diverse communities and ensure access for non-English speaking residents. The firm's commitment to equitable service delivery includes providing information and educational materials accessible to all community members.

City Branding Alignment. Our personnel will adhere to each participating agency's branding guidelines, policies, and procedures. Staff integrate seamlessly into agency operations while maintaining the unique identity and standards of each jurisdiction.

Staffing & Training
Qualified Personnel: Supervising Code Enforcement Officer(s) and Code Enforcement Officers certified by CACEO or equivalent; bilingual capability desired.

Continuity & Backups: Dedicated account manager; cross-trained backups; contingency plans for absences and surge.

Training: Ongoing training in State/local law, officer safety, evidence handling, cultural competency, traumainformed engagement, and de-escalation.

Equipment: Vehicles, uniforms/badges (as approved), PPE, mobile devices, and calibrated measurement tools.

3.2 Optional/Alternates that Add Value
Rental Inspection Program Administration. Willdan provides inspection services for HUD Section 8 programs and operates rental inspection programs.

Short-Term Rental Registration and Compliance. Willdan provides registration and enforcement services for vacation rentals. Edward Nicholls played a pivotal role in establishing a dedicated enforcement unit targeting short-term rentals in Placer County.

Cannabis and Tobacco Compliance Audits. Willdan provides inspection, regulation, and enforcement of marijuana dispensaries and grow houses.

After-Hours and Weekend Enforcement. Willdan provides full-time, part-time, interim, and weekend staff as onsite employees. The firm offers flexible scheduling to accommodate participating agencies' needs for extended enforcement hours.

Graffiti Abatement Services. Willdan staff abate blighted conditions observed during inspections, including graffiti removal. Albert Brady Jr. has extensive experience coordinating and implementing special projects such as community cleanup days and target area sweeps, and spearheading community outreach efforts.

Proposals for Code Enforcement Services (MultiJurisdictional – Cloverdale, Cotati, Sonoma, Windsor) Participating Agencies
13 Neighborhood Strike Teams and Seasonal Weed Abatement. Willdan implements neighborhood cleanup and improvement programs.

Willdan’s operational approach combines experienced municipal personnel, scalable staffing resources, strong management oversight, technology integration, performance-based reporting, and customer-focused enforcement practices to provide reliable and consistent code enforcement services across multiple jurisdictions. The firm’s extensive California municipal experience and ability to adapt to jurisdiction-specific operational needs position Willdan to successfully support the Cities of Cloverdale, Cotati, Sonoma, and Windsor throughout the contract term.

4. Consultant’s Project Experience
Willdan Advantage
Willdan believes code enforcement plays a crucial role in shaping communities' health, safety, and quality of life.

Effective code enforcement plays a critical role in protecting neighborhood quality, maintaining community standards, preserving property values, and supporting the overall health, safety, and welfare of the community. As such, at Willdan, we don’t just enforce codes—we enhance communities. Our approach balances compliance with education, emphasizing collaboration with property owners and community stakeholders to achieve long-term, sustainable improvements.

Our team comprises former city managers, code directors, assistant directors, supervisors, senior officers, and specialists with deep-rooted experience in municipal code enforcement. Many of our professionals have also served on the boards of leading industry organizations, including the American Association of Code Enforcement (AACE), the Arizona Code Enforcement Association (ACEA), and the California Association of Code Enforcement Officers (CACEO). Willdan recognizes that the strength of the code enforcement profession lies in continuous learning, innovation, and collaboration. That’s why we are deeply committed to advancing the industry through education and training.

Willdan maintains an ICC Preferred Provider status for code enforcement instruction nationally and our team has actively participated in and provided instruction for key organizations, including:
 American Association of Code Enforcement (AACE)
 Arizona Association of Code Enforcement (ACEA)
 California Association of Code Enforcement Officers (CACEO)  Code Enforcement Association of Texas (CEAT)
 CODE ENFORCEMENT LEAGUE OF ARIZONA (CELA)
 EduCode – International Code Council (ICC)
 Florida Association of Code Enforcement (FACE)
 International Code Council, ICC Region III
 Kansas Association of Code Enforcement (KACE)
 Michigan Association of Code Enforcement Officers (MACEO)  Oregon Association of Code Enforcement (OCEA)
 South Dakota Association of Code Enforcement (SODACE)  Washington Association of Code Enforcement (WACE)
Partnering with Willdan means gaining access to a highly experienced team of code enforcement professionals dedicated to neighborhood preservation and revitalization. With decades of combined expertise, our executive team has led the rehabilitation of more than 35 neighborhoods, positively impacting municipalities in both the public and private sectors. These efforts have earned Willdan numerous prestigious recognitions, including:
 Merit Award – United States Congress
 Excellence Award – United States Senate
 Employee of the Year – American Association of Code Enforcement Proposals for Code Enforcement Services (MultiJurisdictional – Cloverdale, Cotati, Sonoma, Windsor) Participating Agencies
14  Helen Putnam Award – California League of Cities
 Program Implementation Excellence – Orange County, California, and National Chapters of the American Planning Association
 Excellence in Code Enforcement – California State Assembly  Neighborhood Revitalization Award – California State Senate  Lifetime Achievement Award – California Association of Code Enforcement Officers  Most Innovative Program Award (twice) - California Association of Code Enforcement Officers  Robert Klein Award of Excellence - American Association of Code Enforcement With an unwavering commitment to professionalism, innovation, and public service, Willdan is a trusted partner for municipalities striving to create safer, more resilient neighborhoods. Through our extensive experience, industry leadership, and passion for code enforcement, we continue to raise the standard for what is possible in community revitalization.

4.1 Project Experience
City of Inglewood – Project Manager. Provided code enforcement staff on a contract basis to address unpermitted food vendors (SoFi Stadium, Kia Forum, and Intuit Dome venues).

City of Torrance – Project Manager. Provided interim code enforcement staff.

City of Rolling Hills Estates – Project Manager. Provided interim code enforcement staff.

City of Rancho Palos Verdes – Project Manager. Provided interim code enforcement staff.

City of La Puente – Project Manager. Provided interim code enforcement management and supervisory staff who were responsible for program analysis, development, and temporarily overseeing the city’s code program.

City of South Gate – Project Manager. Provided interim code enforcement staff to address vendor enforcement, program analysis, development, creation of policy and procedure manual, and training. Providing an interim code enforcement supervisor.

City of West Hollywood – Project Manager. Providing code enforcement staff for the rent stabilization program.

City of Loma Linda – Project Manager. Providing code enforcement and animal control staff. Program analysis and development of policy and procedures manuals for both code enforcement and animal control.

City of Rancho Cucamonga – Project Manager. Providing code enforcement staff to address unpermitted food vendors.

City of Redlands – Project Manager. Providing code enforcement staff to address unpermitted food vendors and enforcement waste/recycling requirements.

City of San Juan Capistrano – Project Manager. Providing code enforcement staff to address unpermitted food vendors.

City of Los Alamitos – Directed and participated in review of the city’s code enforcement policy and procedures and made recommendations for changes, as necessary. Additionally, provided interim code enforcement staff and a Community Development Director.

City of Hawaiian Gardens – Project Manager. Assisted the City of Hawaiian Gardens in developing and implementing an Administrative Citation program. Providing code enforcement and parking control staff.

City of Garden Grove – Project Manager. Providing animal control staff and code enforcement staff (tobacco program enforcement).

City of La Canada Flintridge – Direct and participate in the review of the city’s code enforcement policy and procedures and make recommendations for changes, as necessary. Development and Implementation of a Proposals for Code Enforcement Services (MultiJurisdictional – Cloverdale, Cotati, Sonoma, Windsor) Participating Agencies
15 Nuisance, Cost Recovery, and an Administrative Citation Ordinance. Provided interim code enforcement staff to conduct inspections and facilitate neighborhood improvements.

City of Downey – Project Manager. Provided interim code enforcement staff.

City of Rosemead – Project Manager. Provided interim code enforcement staff to inspect targeted areas of the city to facilitate neighborhood improvements.

City of Huntington Beach – Project Manager. Provided interim Code Enforcement staff to assist with their Code Enforcement Program.

City of Del Mar – Provided interim code enforcement staff to the City and managed their entire Code program.

City of Newport Beach – Provided interim code enforcement staff to the City and managed their entire Code program.

City of New Orleans, LA – Project Manager. Provided code enforcement consulting services, including program analysis, Lean Six Sigma process mapping and improvement, policy and procedure development, staff training, and data/case management system development.

City of Nashville, TN – Project Manager. Program evaluation, development, and implementation.

Willdan has been successfully providing code enforcement staff augmentation services and code consulting to municipalities for 60+ years. During that time, Willdan has provided services to over 80 jurisdictions in both southern and northern California, Arizona, Texas, and Nevada. We have provided code services to all the clients listed below. The agencies in bold have renewed contracts with Willdan.  Acrisure Arena
 City of Bakersfield
 City of Bishop
 City of Costa Mesa
 City of Cypress
 City of El Monte
 City of Folsom
 City of Fullerton
 City of Garden Grove
 City of Goleta
 City of Grand Terrace
 City of Goodyear, AZ
 City of Hawaiian
Gardens
 City of Highland
 City of Huntington
Beach
 City of Huron
 City of Inglewood
 City of Lancaster
 City of Irving
 City of Jurupa Valley
 City of La Cañada
Flintridge
 City of Laguana Beach
 City of Laguna Hills
 City of Laguna Niguel
 City of Laguna Woods
 City of Los Alamitos
 City of Lynwood
 City of Mansfield, TX
 City of Moreno Valley
 City of Newport Beach
 City of Ojai
 City of Palm Desert
 City of Pasadena
 City of Perris
 City of Pico Rivera
 City of Rancho Cordova
 City of Rancho Cucamonga
 City of Rancho Palos
Verdes
 City of Redlands
 City of Rosemead
 City of Salinas
 City of San Juan
Capistrano
 City of San Leandro
 City of Santa Cruz
 City of Sierra Madre
 City of South Gate
 City of Tempe, AZ
 City of Torrance
 City of Waterford
 City of West Hollywood
 County of Orange
 County of San Bernardino
 County of San Diego
 Town of Queen Creek, AZ
Proposals for Code Enforcement Services (MultiJurisdictional – Cloverdale, Cotati, Sonoma, Windsor) Participating Agencies
16 4.2 References
Project Name Code Enforcement Services
Client and
Contact
City of Santa Cruz
809 Center Street
Santa Cruz, CA 95060
Laura Landry, Code Enforcement Manager
(831) 420-5258
[email protected]
Dates of Service May 2024 – On Going
Services
Provided
Code Enforcement Officer
Code Enforcement Program Management
Project
Description
Willdan provides vending enforcement services for the City of Santa Cruz. Our staff ensures that all vendors compliance with the City’s Vendor Ordinance and State laws. Willdan officers patrol Santa Cruz to verify that all vendors possess required permits and are vending from approved locations.

While our primary aim is voluntary compliance and our staff focuses extensively on education, we also issue warnings and administrative citations when necessary. Code enforcement management is available to resolve any difficult situations that arise when staff are in the field which is primarily evenings and weekends.

Project Name Code Enforcement Services
Client and
Contact
County of Orange
601 North Ross Street
Santa Ana, CA 92701
Cora Villegas, Code Enforcement Manager
(714) 667-8851
[email protected]
Dates of Service 2017 – On Going
Services
Provided
Code Enforcement Officer
Code Enforcement Program Management
Project
Description
Willdan staff enforces the County’s codified ordinances related to property maintenance, unpermitted construction, grading and excavation code, land use and zoning code provisions. Personnel is responsible for the issuance of notices, abatement orders, letters, civil citations, recordation, stop work orders, criminal citations, and criminal complaints.

Project Name Code Enforcement Services
Client and
Contact
County of San Diego
1600 Pacific Highway
San Diego, CA 92101
Shiela Ligayon, Code Enforcement Manager
(858) 761-8989
[email protected]
Dates of Service 2018 – Ongoing
Services
Provided
Code Enforcement Officer
Code Enforcement Program Management
Proposals for Code Enforcement Services (MultiJurisdictional – Cloverdale, Cotati, Sonoma, Windsor) Participating Agencies
17 Project
Description
Willdan staff enforces the County’s codified ordinances related to property maintenance, unpermitted construction, grading and excavation code, land use and zoning code provisions. Personnel is responsible for the issuance of notices, abatement orders, letters, civil citations, recordation, stop work orders, criminal citations, and criminal complaints.

Project Name Code Enforcement Services
Client and
Contact
City of La Cañada Flintridge
One Civic Center Drive
La Cañada Flintridge, CA 91011
Susan Koleda, Community Development Director
(818) 790-8881
[email protected]
Dates of Service 2017 – Ongoing
Services
Provided
Code Enforcement Officer
Code Enforcement Program Management
Project
Description
Willdan personnel were tasked with developing a nuisance ordinance and a civil citation program investigating code concerns related to property maintenance. This included the development of citations, pre-printed notices of violation and establishing a mode of collection. Willdan personnel was required to attend City Council Study sessions, assisted in the preparation of staff reports, presented to the Council at first and second reading and performed community outreach regarding code development.

Project Name Code Enforcement Services
Client and
Contact
City of South Gate
8650 California Avenue
South Gate, CA 90280
Gabriel Perez, Community Development Director
(323) 563-9529
[email protected]
Dates of Service 2023 – Ongoing
Services
Provided
Code Enforcement Officer
Code Enforcement Program Management
Project
Description
Willdan provides code enforcement and management services including street vendor regulation, proactive investigation, and mitigation of substandard housing, and addressing signage violations. Staff is required to prepare notices and citations when necessary to successfully resolve code cases using standard investigative techniques and several forms of documentation.

Proposals for Code Enforcement Services (MultiJurisdictional – Cloverdale, Cotati, Sonoma, Windsor) Participating Agencies
18 5. Fee Schedule
Willdan’s comprehensive hourly rates cover project management oversight, staff uniforms, necessary equipment (such as phones), materials, supplies, and all required insurance, including professional liability.

The rates provided herein shall remain firm through the initial two-year term of the agreement. Should the agreement extend beyond the initial term, the parties may mutually review the fee schedule and consider reasonable adjustments based upon changes in labor costs, cost-of-living indices, or other market conditions.

Service Provided Billing Rate
Code Enforcement Manager/Consultant $150.00/hour
Code Enforcement Supervisor $125.00/hour
Senior Code Enforcement Officer $94.00/hour
Code Enforcement Officer $82.00/hour
Code Enforcement Technician $70.00/hour
Vehicle (Personal/Willdan Provided) $10.00/hour
NOTE: Overtime rates of 1.5 times the regular hourly rate will be charged for all overtime hours worked.

Proposals for Code Enforcement Services (MultiJurisdictional – Cloverdale, Cotati, Sonoma, Windsor) Participating Agencies
19 VI. OTHER REQUIREMENTS
Willdan’s Legal Department reviewed the Standard Professional Service Agreements, and has the exceptions listed in the tables below, separated by exhibit letter for each city noted. Blue text is for additional language, and red text is for deletions.

EXHIBIT A, City of Cotati
Standard Professional Services Agreement

4. Termination. City may terminate this Agreement without cause upon ten (10) days’ written notice. City may immediately terminate or suspend this Agreement for cause upon no less than seven (7) days' written notice.

Cause for immediate termination or suspension shall include, but not be limited to, any breach of this Agreement by Consultant or Consultant’s bankruptcy or insolvency. Upon receipt of notice of termination or suspension for cause, Consultant shall immediately stop all work in progress under this Agreement. In the event of early termination of this Agreement by City, Consultant shall be entitled to payment for all Services performed to the date of termination to the extent such Services were performed to the satisfaction of City in accordance with the terms and conditions of this Agreement. If City terminates this Agreement for cause, Consultant shall be liable to City for any excess cost City incurs for completion of the Services, which costs City shall take reasonable measures to mitigate.

25. Indemnification. To the fullest extent allowed by law, Consultant shall indemnify, defend with counsel reasonably acceptable to City, and hold harmless City and its officers, officials, employees, agents and volunteers from and against any and all liability, loss, damage, claims, suits, actions, arbitrations proceedings, administrative proceedings, regulatory proceedings, civil penalties and fines, taxes, expenses and costs (including, without limitation, attorney's fees and costs and fees of litigation) (collectively, "Liability") of every nature, whether actual, alleged or threatened, arising out of Consultant's performance of the Services, its misclassification of its employees (as independent contractors) who provide services under this Agreement, or its failure to comply with any of its obligations contained in this Agreement, except to the extent such Liability caused by the sole negligence or willful misconduct of City or its officers, officials, employees, agents or volunteers.

26. Insurance. Consultant shall procure and maintain for the duration of this Agreement insurance against claims for injuries to persons or damages to property which may arise from or in connection with the performance of the work hereunder by the Consultant, Consultant’s agents, representatives and employees as outlined in Exhibit C which is attached and made part of this Agreement.

Note: Exhibit C is missing, so cannot confirm requirements EXHIBIT B, City of Sonoma
Standard Professional Services Agreement

5.4 Consultant shall perform all work to the highest standards of Consultant’s profession and in a manner reasonably satisfactory to City. Consultant shall comply with all applicable federal, state and local laws and regulations, including the conflict-of-interest provisions of Government Code Section 1090 and the Political Reform Act (Government Code Section 81000 et seq.).

Proposals for Code Enforcement Services (MultiJurisdictional – Cloverdale, Cotati, Sonoma, Windsor) Participating Agencies
20 EXHIBIT B, City of Sonoma
Standard Professional Services Agreement

10.2 To the fullest extent permitted by law, Consultant shall indemnify, hold harmless, and when the City requests with respect to a claim provide a deposit for the defense of, and defend (with counsel satisfactory to City) City, its officers, agents, employees and volunteers from and against any and all claims, losses, costs and expenses for any damage due to death or injury to any person, whether physical, emotional, consequential or otherwise, and injury to any property arising out of or in connection with Consultant’s alleged negligence, recklessness or willful misconduct or other wrongful acts, errors or omissions of Consultant or any of its officers, employees, servants, agents, or subconsultants, or anyone directly or indirectly employed by either Consultant or its subconsultants, in the performance of this Agreement or its failure to comply with any of its obligations contained in this Agreement, except such loss or damage which is caused by the sole active negligence or willful misconduct of the City. Such costs and expenses shall include reasonable attorneys’ fees due to counsel of City’s choice, expert fees and all other expenses of litigation. Consultant shall not be entitled to any refund of attorneys’ fees, defense costs or expenses in the event that it is adjudicated to have been nonnegligent.

10.5 Consultant agrees to obtain executed indemnity agreements with provisions identical to those set forth here in Section 10 of this Agreement from each and every subconsultant or any other person or entity involved by, for, with or on behalf of Consultant in the performance of this Agreement. If Consultant fails to obtain such indemnity obligations from others, Consultant agrees to indemnify, hold harmless and defend City, its officers, agents, employees and volunteers from and against any and all claims, losses, costs and expenses for any damage due to death or injury to any person and injury to any property resulting from any alleged intentional, reckless, negligent, or otherwise wrongful acts, errors or omissions of Consultant’s subconsultants or any other person or entity involved by, for, with or on behalf of Consultant in the performance of this Agreement except where due to City's sole or active negligence. Such costs and expenses shall include reasonable attorneys’ fees incurred by counsel of City’s choice.

11.3.2 Automobile Liability Insurance for vehicles used in connection with the performance of this Agreement with minimum limits of Two Million Dollars ($2,000,000) per claimant accident and Two Million dollars ($2,000,000) per incident. Automobile liability insurance shall be evidenced by ISO Form Number CA 0001 covering Code 1 (any auto) or, if Consultant has no owned autos, Code 8 (hired) and 9 (non-owned).

11.3.4 Professional Errors and Omissions Insurance with coverage limits of not less than One Million Dollars ($1,000,000) per occurrence claim and Two Million Dollars ($2,000,000) aggregate. In the event Consultant’s policy is a “claims made” policy only covering those claims made during the policy period, then Consultant agrees to maintain the professional liability insurance required hereunder and with respect to this project in effect for at least three (3) years after acceptance of the work. The retroactive date of the policy must be shown and must be before the Commencement Date of this Agreement. If coverage is canceled or non-renewed, and not replaced with another claims-made policy form with a retroactive date before the Commencement Date of this Agreement, the Consultant must purchase “extended reporting” coverage for a minimum of three (3) years after completion of work.

Proposals for Code Enforcement Services (MultiJurisdictional – Cloverdale, Cotati, Sonoma, Windsor) Participating Agencies
21 EXHIBIT B, City of Sonoma
Standard Professional Services Agreement

18.1 The City may, in its sole and unfettered discretion and without cause, terminate this Agreement at any time prior to completion by Consultant of the services required by providing no less than seven (7) days' written notice. Notice of Termination of this Agreement shall be given in writing to Consultant and shall be sufficient and complete when same is emailed to Consultant and simultaneously deposited in the United States mail postage prepaid and certified, addressed as set forth in Section 16 of this Agreement. The Agreement shall be terminated upon receipt of the Notice of Termination by Consultant. If City should terminate this Agreement, the Consultant shall be compensated for all work satisfactorily performed prior to time of receipt of termination notice, and shall be compensated for materials ordered by the Consultant or his/her employees, or services of others ordered by the Consultant or his/her employees prior to receipt of Notice of Termination whether or not such materials or final instruments of services of others have actually been delivered, provided that the Consultant or its employees are not able to cancel such orders for materials or services of others. Compensation for the Consultant in the event of termination by the City shall be determined by the City [enter department head] in accordance with the percentage of project completed. In the event that this Agreement is terminated pursuant to this Paragraph 18.1, Consultant shall not be entitled to any additional compensation over that provided herein; nor shall Consultant be entitled to payment for any alleged damages or injuries (including lost opportunity damages) purportedly caused by the termination of this Agreement by the City pursuant hereto.

18.3 Should the Consultant fail to perform any of its obligations hereunder, within the time and in the manner provided or otherwise violate any of the terms of this Agreement, the City may terminate this Agreement by giving no less than seven (7) days written notice of such termination, stating the reasons for such termination in such event. Consultant shall be compensated as above, provided, however, there shall be deducted from such amount the amount of damage if any, sustained by City by virtue of the Consultant’s breach of this Agreement.

EXHIBIT C, Town of Windsor
Professional Services Agreement

4. Termination. Town may terminate this Agreement without cause upon ten (10) days’ written notice. Town may immediately terminate or suspend this Agreement for cause upon no less than seven (7) days written notice.

Cause for immediate termination or suspension shall include, but not be limited to, any breach of this Agreement by Consultant or Consultant’s bankruptcy or insolvency. Upon receipt of notice of termination or suspension for cause, Consultant shall immediately stop all work in progress under this Agreement. In the event of early termination of this Agreement by Town, Consultant shall be entitled to payment for all Services performed to the date of termination to the extent such Services were performed to the satisfaction of Town in accordance with the terms and conditions of this Agreement. If Town terminates this Agreement for cause, Consultant shall be liable to Town for any excess cost Town incurs for completion of the Services. Town shall take reasonable measures to mitigate such costs.

25. Indemnification. To the fullest extent allowed by law, Consultant shall indemnify, defend with counsel reasonably acceptable to Town, and hold harmless Town and its officers, officials, employees, agents and volunteers from and against any and all liability, loss, damage, claims, suits, actions, arbitrations proceedings, administrative proceedings, regulatory proceedings, civil penalties and fines, expenses and costs (including, without limitation, attorney's fees and costs and fees of litigation) (collectively, "Liability") of every nature, whether actual, alleged or threatened, arising out of or in connection with Consultant's performance of the Services or its failure to comply with any of its obligations contained in this Agreement, except such Liability caused by the sole or active negligence or willful misconduct of Town.

Willdan’s evidence of insurance is on the next page.

Proposals for Code Enforcement Services (MultiJurisdictional – Cloverdale, Cotati, Sonoma, Windsor) Participating Agencies
22 Proposals for Code Enforcement Services (MultiJurisdictional – Cloverdale, Cotati, Sonoma, Windsor) Participating Agencies
23 Appendix: Key Personnel Resumes
The following Key Personnel resumes are on the next pages:
 Al Brady, CBO: Principal in Charge
 Greg Smith: Project Manager
 Terry Cox: Code Enforcement Manager
 Edward Nicholls, Jr.: Code Enforcement Manager
 Scott Barber: Code Enforcement Manager
 Daisy Gomar, CACEO: Code Enforcement Officer
 Jackie Harris, CACEO: Code Enforcement Officer
24 Al Brady, CBO
Deputy Director of Building and Safety
Role: Principal in Charge
Al Brady has over 33 years of experience in the code profession working directly for municipalities and in the private sector. Mr. Brady leads a team of code enforcement professionals who can provide both short and long-term services including management of code enforcement departments. During his career, he has developed and managed numerous code programs in both California and Arizona. He specializes in performing program analysis, establishing policies and procedures, developing and implementing cost recovery programs, civil/administrative citation programs and implementing neighborhood revitalization strategies. Mr. Brady has been recognized by the League of California Cities, the California Chapter of the American Planning Association, California State Assembly, California Senate, US Senate and US Congress for excellence in the field of Code Enforcement.

Relevant Project Experience
Building and Safety Services, Various Agencies, CA. Project Manager/Code Enforcement.

Official/Building Official.
 City of Big Bear Lake
 City of Cudahy
 City of Del Mar
 City of Goleta
 City of Hawaiian Gardens
 City of Highland
 City of La Canada Flintridge
 City of La Puente
 City of Laguna Beach
 City of Laguna Hills
 City of Laguna Woods
 City of La Puente
 City of Manhattan Beach
 City of Orange
 City of Rancho Cordova
 City of Rolling Hills Estates
 City of Solvang
 City of Tustin
 City of Westlake Village
 County of Orange
 County of San Diego
 UC Santa Barbara
 UC Irvine
 Chumash Casino Resort
Building and Safety Services, Cities of Cudahy, La Puente, and Rolling Hills Estates, CA.

Project Manager. Organize, direct, and administer the activities and operation of the Building and Safety Department, including building inspections, inspection of construction, and the general rehabilitation or repair of commercial, residential and industrial properties. Oversee the review of building plans, calculations and specifications for proposed structures. As the administrator of Building and Safety, approve all construction plans to ensure they meet building codes and zoning regulations. Inspect and monitor construction sites to determine if structures and systems are installed to meet all construction requirements. Supervise, train, and evaluate employees; monitor and coordinate work. Oversee staff engaged in the preparation and maintenance of records of plans, inspection processes, letters and reports prepared or used in connection with building inspections; respond to questions from property and building owners; and interpret codes.

County of Riverside, CA. Code Enforcement Official/Director. Managed the Code Enforcement Department for the entire County of Riverside. Assigned to oversee all operations and respond to all citizen concerns, County CEO complaints and Board inquiries; Prepare and monitor the Department's budget including all revenues and expenditures. Prepare regular staff reports for the Board of Supervisor’s regarding ordinance development and/or municipal code revisions. Provide personnel with direction, develop and update the Division's Policy and Procedure manual and verify that staff adheres to all policies established within the Department. Evaluate staff's performance on a regular basis and pursue disciplinary action when appropriate. Interview and hire all personnel. Attend regular staff meetings; meet with civic groups such as the Chamber of Commerce, Board of Realtors, Neighborhood groups and Homeowner's Associations.

EDUCATION
AA, Liberal Arts,
California State
University, Fullerton
BA, Business
Administration,
University of Southern
California, Los Angeles

PROFESSIONAL

CERTIFICATIONS
PC 832 Certificate,
Orange County Sheriff's
Academy, Orange, CA
Basic Certification,
SCACEO - Southern
California Association of
Code Officials
Intermediate
Certification, SCACEO -
Southern California
Association of Code
Officials
Advanced Certification,
SCACEO - Southern
California Association of
Code Officials
Supervisory
Certification, SCACEO -
Southern California
Association of Code
Officials
Watershed
Management
Certificate, EPA -
Environmental
Protection Agency,
Sacramento, CA

AFFILIATIONS
Education Chair,
Southern California
Association of Code
Officials, Santa Ana, CA
Board Member,
California Association of
Code Enforcement
Officials, Sacramento,
CA

33 YEARS OF EXPERIENCE
25 Greg Smith
Code Enforcement Manager
Role: Project Manager – Code Enforcement
Gregory Smith is a Code Enforcement professional with over 20 years of experience in housing inspections, code enforcement, and public safety. He is highly motivated and a self-starter with a proven ability to manage conflict, conduct thorough investigations, and resolve complex compliance issues. Gregory possesses strong written and verbal communication skills, well-developed interpersonal abilities gained through extensive public interaction, court testimony, and community engagement, and the ability to serve effectively as both a team leader and an independent professional in high-responsibility roles. Mr. Smith is also a highly regarded ICC Preferred Provider instructor with extensive experience delivering technical and leadership training to code professionals across the United States, including through organizations such as the International Code Council (ICC), the American Association of Code Enforcement (AACE), and the California Association of Code Enforcement Officers (CACEO). He is committed to advancing education within the code enforcement field and regularly conducts seminars and professional training programs. His extensive experience in residential and commercial code enforcement, inspections, investigations, and emergency response makes him wellqualified to provide professional code enforcement services.

Relevant Project Experience
City of Duluth Fire Department, Duluth, Minnesota. Division Supervisor. Led and supervised Housing Inspectors and Compliance Officers in the enforcement of local, state, and national housing and safety codes. Conducted inspections of residential and commercial properties, including single-family homes and high-density housing, to ensure compliance. Issued correction orders and citations, testified in court proceedings, and responded to community concerns. Coordinated disaster response efforts as a Disaster Assessment Team Member utilizing the National Incident Management System.

Conducted public education seminars on fire safety, licensing, and code requirements.

City of Carlsbad, California. Code Enforcement Officer II. Performed field and office investigations related to municipal code enforcement and abatement regulations.

Responded to citizen complaints, prepared notices of violation, and coordinated compliance efforts with other departments. Maintained records, conducted inspections, and provided testimony in hearings and court proceedings to ensure resolution of violations.

City of Escondido, California. Code Enforcement Officer II. Investigated violations related to zoning, housing, and property maintenance codes. Issued administrative and criminal citations, prepared case reports, and conducted re-inspections to ensure compliance.

Played a key role in developing field technology programs and enhancing public communication, including serving as a media liaison and conducting community presentations. Participated in disaster response efforts and coordinated with multiple agencies.

County of San Diego, California. Code Enforcement Officer II. Conducted field investigations of state and local code violations, gathered evidence, and worked directly with property owners to achieve compliance. Prepared detailed case documentation and coordinated with County Counsel on legal proceedings. Issued citations, interpreted regulations for the public, and trained new employees on enforcement procedures and standards.

EDUCATION
BS, Administration of
Criminal Justice, University
of Phoenix

REGISTRATIONS /

CERTIFICATIONS
Property Maintenance and
Housing InspectorInternational Code Council
Fire Inspector I-State of
Minnesota and
International Code Council
Code Official Safety
Specialist-Code
Enforcement Officer Safety
Foundation
Situation Awareness
Specialist-ARCURI Group
LLC
ICC Preferred ProviderInternational Code Council
FEMA Certificates-IS-700a,
IS-200bm IS-100b
27 YEARS OF EXPERIENCE
26 John (Terry) Cox
Role: Code Enforcement Manager
Mr. Terry Cox is a Code Official with over 28 years of experience in addressing community blight through developing effective neighborhood strategies. He has demonstrated the ability to train, motivate and manage cohesive teams focused on preserving communities.

He is experienced in neighborhood improvement projects, operational management, community relations, consulting and project management.

Relevant Project Experience
Willdan Project Manager & Code Enforcement/Public Safety Manager County of Orange, Santa Ana, CA. Code Enforcement Manager. Managed the day-to-day operations of the County’s Neighborhood Preservation Section, overseeing the supervision, training, and performance of County and contract staff. Collaborated with the Board of Supervisors’ offices, County Executive Office, multiple County departments, and external agencies to coordinate investigations, enforcement actions, and service delivery to unincorporated communities. Developed policies, procedures, and operational improvements to enhance program efficiency, service effectiveness, and staff performance. Prepared staff reports, work plans, presentations, and public outreach materials, while leading community engagement initiatives including cleanup events, targeted enforcement efforts, and community meetings. Conducted program analysis and implemented process improvements related to case management, notifications, and operational workflows. Provided quality assurance through case file and correspondence review, facilitated regular staff meetings, coordinated professional training opportunities, and conducted employee evaluations, coaching, and disciplinary actions as needed.

Managed program budgeting and contract administration, and played a key role in the development and implementation of the County’s Land Management System and Customer Resource Management online portal to improve public access to services.

Senior Code Enforcement Officer, Anderson Penna, Newport Beach, CA. Managed overall contract and day-to-day operations of contract code staff assigned to the County of Orange. Received calls for service and investigated potential zoning, building, grading, and general property maintenance code violations. Collected and documented evidence as part of code casework. Issued notices and administrative citations as needed to ensure code compliance. Prepared briefing papers and reports for review by management of the Board of Supervisors. Prepared and carried out inspection and abatement warrants.

Planned, prepared, and participated in community meetings and clean-up events. Worked closely with County Counsel and the District Attorney’s office to host meetings, carryout  City of Corona
 City of Fullerton
 City of Grand Terrace
 City of Hawaiian Gardens
 City of Hidden Hills
 City of High Springs, FL
 City of Highland
 City of Indian Wells
 City of Inglewood
 City of Isleton
 City of Jurupa Valley
 City of La Canada Flintridge
 City of Laguna Niguel
 City of Laguna Woods
 City of Lancaster
 City of Loma Linda
 City of Malibu
 City of Mansfield, TX
March JPA
 City of Maywood
 City of Ojai
 City of Ormond Beach, FL
 City of Pico Rivera
 City of Ranchos Palos Verdes
 City of Redlands
 City of Rolling Hills Estates
 City of San Juan Capistrano
 City of South El Monte
 City of South Gate
 City of Torrance
 City of West Hollywood
 City of Westminster
 County of San Bernardino

EDUCATION
BS, Business Management,
California Coast University,
Santa Ana, CA
Business Management,
California State University,
Long Beach
Psychology, Cerritos
Community College

REGISTRATIONS /

CERTIFICATIONS
PC 832 Certificate - Rio
Hondo Community College
Certified Code Enforcement
Officer, CACEO - California
Association of Code
Enforcement Officials
Basic Certification, SCACEO
- Southern California
Association of Code
Enforcement Officials
Intermediate Certification,
CACEO - California
Association of Code
Enforcement Officials
Advanced Certification,
CACEO - California
Association of Code
Enforcement Officials
Supervisory Certification,
CACEO - California
Association of Code
Enforcement Officials
Watershed Management
Certificate, EPA -
Environmental Protection
Agency, Sacramento, CA

AFFILIATIONS
Member, California
Association of Code
Enforcement Officials
28 YEARS OF EXPERIENCE
27 civil litigation, and proceed with criminal court filings when voluntary compliance was not obtained.

Senior Code Enforcement Officer, Willdan, Anaheim, CA. Managed overall contract and day-to-day operations of contract code staff assigned to the County of Orange. Received calls for service and investigated potential zoning, building, grading, and general property maintenance code violations. Collected and documented evidence as part of code casework. Issued notices and administrative citations as needed to ensure code compliance. Prepared briefing papers and reports for review by management and the Board of Supervisors. Prepared and carried out inspection and abatement warrants.

Planned, prepared, and participated in community meetings and clean-up events. Worked closely with County Counsel and the District Attorney’s office to host meetings, carryout civil litigation, and proceed with criminal court filings when voluntary compliance was not obtained. Provided code services to the City of La Canada-Flintridge. Also, prepared community education materials pertaining to code enforcement for the City of Laguna Hills.

Code Enforcement Officer II, City of Anaheim, CA. Conducted field investigations and site surveillance of residential, commercial, and industrial properties. Enforced all applicable code provisions, ordinances, and statutes; issued infraction and misdemeanor citations for violations regarding zoning, litter, abandoned vehicles, weeds and debris accumulation.

Photographed evidence, interviewed potential witnesses, and composed letters to ensure remedial action was taken; received complaints from citizens; issued correction notices and performed abatements when necessary. Prepared memos and investigative reports.

Responsible for the enforcement of parking violations and illegal street vendor activity.

Code Enforcement Officer I, City of Paramount, CA. Conducted field investigations and site surveillance of residential, commercial, and industrial properties. Enforced all applicable code provisions, ordinances, and statutes; issued infraction and misdemeanor citations for violations regarding zoning, litter, abandoned vehicles, weeds and debris accumulation. Photographed evidence, interviewed potential witnesses, and composed letters to ensure remedial action was taken; received complaints from citizens; issued correction notices and performed abatements when necessary. Prepared memos and investigative reports. Responsible for the enforcement of parking violations and illegal street vendor activity. Also responsible for Public Safety fleet maintenance and supervised the Los Angeles County inmates (trustees) assigned to provide maintenance services at the City’s Public Safety Substation.

John (Terry) Cox
Continued
28 Edward Nicholls, Jr.

Role: Code Enforcement Manager
Ed Nicholls is a Willdan code enforcement consultant with over 30 years of experience. He serves as a code enforcement consultant in our Willdan Anaheim office and provides supervisory and management services in code. Mr. Nicholls specializes in leadership training and development, and in program evaluation, development, and implementation.

Relevant Project Experience
County of Riverside, CA. Code Enforcement Deputy Director. Mr. Nicholls directed the daily activities of the 85-member strong Code Enforcement and Environmental Compliance Division. With a keen attention to detail, he skillfully coordinated a spectrum of divisional programs and projects, meticulously developing and implementing a range of training initiatives tailored to the team's needs. His strategic acumen and adept collaboration with stakeholders ensured seamless alignment of divisional objectives with overarching organizational goals. Through his proactive approach, Mr. Nicholls identified and capitalized on opportunities to optimize operations, introducing streamlined processes and innovative tools that enhanced the efficiency and impact of enforcement and compliance endeavors.

City of Chino Hills, CA. Neighborhood Services Manager. Mr. Nicholls skillfully managed and supervised the day-to-day operations of the Neighborhood Services Division. With a strategic approach, they developed and executed a range of divisional training programs aimed at enhancing staff performance and capabilities. In addition, their forward-thinking vision led to the creation and successful implementation of a comprehensive training curriculum dedicated to nurturing neighborhood leadership qualities among city residents, ultimately contributing to a more empowered and engaged local community.

City of Yorba Linda, CA. Senior Community Preservation Officer. Mr. Nicholls adeptly supervised the day-to-day operations of the Community Preservation Division, skillfully orchestrating the development and harmonization of a diverse array of divisional programs, codes, laws, policies, and procedures. Their remarkable leadership was evidenced by their ability to conceive and execute an array of divisional training programs, effectively enhancing the team's knowledge base and performance. Through their strategic acumen and commitment, they played a pivotal role in advancing the division's objectives and ensuring its seamless functioning.

City of Fountain Valley, CA. Code Enforcement Officer II. Mr. Nicholls undertook the supervision of the Code Enforcement program, providing training to a team of two code enforcement officers, and enforcing state and local laws for enhancing the quality of life in the City's residential and commercial areas. His responsibilities encompassed identifying violations, taking necessary actions, and maintaining records of their enforcement activities. Effective communication and collaboration with other departments were key to resolving complex cases. His strong leadership, analytical skills, and commitment to adherence underscored their role in effective code enforcement and community improvement.

City of Anaheim, CA. Code Enforcement Officer II. Conducted field investigations and site surveillance of residential, commercial, and industrial properties. Enforced all applicable code provisions, ordinances, and statutes; issued infraction and misdemeanor citations for violations regarding zoning, litter, abandoned vehicles, weeds and debris accumulation.

EDUCATION
MS, Education, California
Baptist University
BS, Business Management,
University of Phoenix

REGISTRATIONS /

CERTIFICATIONS
PC 832 Certificate, Orange
County Sheriff's Academy,
Orange, CA
Basic Certification, SCACEO
- Southern California
Association of Code
Officials
Intermediate Certification,
SCACEO - Southern
California Association of
Code Officials
Advanced Certification,
SCACEO - Southern
California Association of
Code Officials
Supervisory Certification,
SCACEO - Southern
California Association of
Code Officials

AFFILIATIONS
Past Education Chair,
California Association of
Code Officials, Sacramento,
CA
32 YEARS OF EXPERIENCE
29 Scott Barber
Role: Code Enforcement Manager
Scott Barber brings 30 years of local government experience, creating success through innovation and strategic partnerships, coupled with a fundamental and deeply ingrained understanding that public trust is earned. Mr. Barber has extensive experience in development processes and economic development activities related to business attraction through entitlement and permitting incentives. He has excellent communication skills and presentation skills, combined with solid budgeting and finance experience.

Relevant Project Experience
City of Huntington Beach, CA. Code Enforcement Program Evaluator. Mr. Barber performed a third-party evaluation of the City’s Code Enforcement Program, including a review and suggested updates to the City’s Policy and Procedures Manual, analysis of case processing with both office and field staff, a statistical and trend review of caseloads and case processing techniques, an analysis with recommendations for “right sizing” code enforcement investigative responses based upon staffing and budget resources, as well as an overall program review seeking efficiencies to be added to the Code Enforcement Program. A “Findings Memorandum” with specific program recommendations was the final deliverable.

City of Burbank, CA. Code Enforcement Program Reviewer. Mr. Barber conducted an indepth review of the City of Burbank's Code Enforcement Program, including onsite evaluation of office and field activities, systems analysis, program alternatives and modernization, resulting in a comprehensive management report and "road map" for bringing about long-term and sustainable change to the program.

City of Ventura, CA. Code Enforcement Program Reviewer. Mr. Barber created a "Findings Memorandum" after conducting an onsite review of office and field functions, all code enforcement documentation, and policies, validating information presented by Ventura's staff for City Management and Council approval of program enhancements.

City of Merced, CA. Code Enforcement Program Reviewer. Mr. Barber created a comprehensive Policies and Procedures Manual, along with findings and recommendations for program enhancements, based upon interviews with office, management, and field staff, for use by the City's Code Enforcement Task Force. San Mateo Sober Living Civil Case, County of San Mateo, CA. Served as expert witness for the County of San Mateo in defense of a federal civil rights complaint regarding housing discrimination.

EDUCATION
MBA, Business, California
Baptist University,
Riverside
BA, Theater Arts, University
of California, Riverside CA
8-Hour Training through
National Association of
Hearing Officers
32 YEARS OF EXPERIENCE
30 Daisy Gomar, CCEO
Role: Code Enforcement Officer
Daisy Gomar is an experienced and dedicated Code Enforcement Officer with a strong background in community quality-of-life improvements through effective code compliance. Skilled in identifying and resolving municipal code violations, conducting property inspections, and educating the public on compliance requirements. Known for a detail-oriented approach to enforcing regulations related to zoning, building standards, and health and safety. Proven ability to work collaboratively with other city departments, law enforcement, and community stakeholders to achieve compliance and maintain neighborhood standards. Committed to fostering safe, well-maintained communities through professional, fair, and solution-focused enforcement practices.

Daisy is fluent in English and Spanish.

Relevant Project Experience
City of Modesto, CA. Willdan Code Enforcement Officer. Conducted detailed rental housing inspections to ensure compliance with local housing, health, and safety codes.

Educated tenants, landlords, and property managers on code requirements, inspection procedures, and corrective actions needed to maintain safe living conditions. Responded to resident complaints and community concerns, documented violations and inspection findings, and worked collaboratively with property owners to achieve timely compliance.

Promoted public awareness of housing standards through outreach, communication, and customer service while maintaining accurate inspection records and reports.

CSG Consultants Inc. Code Enforcement Officer. Enforced municipal codes and regulations to uphold community standards and ensure public health, safety, and welfare. Conducted routine inspections and responded to complaints related to zoning, property maintenance, building codes, and wastewater. Investigated potential violations, documented findings, issued notices or citations, and followed up to ensure compliance. Collaborated with residents, business owners, and other city departments to educate on code requirements and facilitate voluntary compliance. Prepared detailed reports, maintained accurate records, and represented the city in hearings when necessary. Recognized for a thorough, solution-oriented approach to maintaining neighborhood quality and safety.

PROFESSIONAL

CERTIFICATIONS
CACEO Certified Code
Enforcement Officer
4 YEARS OF EXPERIENCE
31 Jacqueline Harris, CACEO
Role: Code Enforcement Officer
Jacqueline Harris is an Engineering Senior Code Enforcement Officer with 25 years of experience. Ms. Harris has extensive knowledge and experience in field inspections, prioritizes and manages assigned projects to ensure compliance and effectively meet critical deadlines. She conducts follow-up activities to monitor and ensure compliance and maintains close verbal and written contact regarding progress with the complainants. Ms. Harris assists Southern California clients with code enforcement.

Relevant Project Experience
Foster City, CA. Willdan Code Enforcement Officer. Conducted field inspections to enforce municipal codes and ordinances related to property maintenance, zoning, public nuisance, health, and safety regulations. Investigated citizen complaints, documented violations, issued notices, and worked with residents, businesses, and property owners to achieve voluntary compliance. Provided education and outreach regarding local code requirements, explained corrective actions and compliance procedures, and maintained detailed inspection records, reports, and case documentation. Coordinated with city departments and community stakeholders to promote safe, clean, and compliant neighborhoods through effective communication and problem-solving.

Tobacco Licensure, San Diego County, CA. Willdan Code Enforcement Officer. Ms. Harris was responsible for enforcing all tobacco regulations in San Diego County. She conducted inspections of businesses to ensure adherence to county tobacco laws, including licensing, signage, and sales restrictions. She worked closely with business owners to educate them on compliance requirements and provided guidance on corrective actions. In cases of noncompliance, she issued formal compliance notices or administrative citations and monitored follow-up to ensure violations were resolved.

City of Manhattan Beach, CA. Code Enforcement Officer. Ms. Harris conducted property inspections for code compliance, responded to citizen complaints with research for enforcement records, and supervised staff and volunteers in managing records and correspondence. She coordinated task forces with city departments, worked with neighborhood watch, and prepared and testified in court and appeal hearings.

City of Lawndale, CA. Interim Code Enforcement Supervisor. Ms. Harris supervised six officers in inspections and enforcement. She incorporated a team-oriented approach to code enforcement and investigative procedures. Ms. Harris provided professional, technical and enforcement guidance and direction of proposed code enforcement plans.

She assisted officers in finding solutions to complex cases and worked with and communicated directly with other City departments. In addition, as Interim Code Enforcement Supervisor, Ms. Harris prepared the annual budget.

City of Lawndale, CA. Code Enforcement Officer. Ms. Harris responded to complaints and citizen requests by researching records for the City Prosecutor and District Attorney’s Office. She inspected properties for code compliance, maintained records, issued notices, and coordinated with departments involved in code enforcement. She also prepared and presented cases in court and gave presentations to City Council.

City of Garden Grove, CA. Reserve Police Officer. Ms. Harris duties included traffic control, security at parades and events, report taking, evidence/prisoner transportation, and parking enforcement. Ms. Harris was assigned to special projects or units, where she participated in crime prevention, gang suppression, assisted background investigators and the forensic unit.

EDUCATION
B.S., Criminal Justice,
California State
University of Long
Beach, Long Beach,
California
A.A., Administration of
Justice, El Camino
College, Torrance,
California

PROFESSIONAL

CERTIFICATIONS
CACEO Certified Code
Enforcement Officer
Leadership Certificate
Program, California
State University of Long
Beach, Long Beach,
California
California State Certified
Mediator
25 YEARS OF EXPERIENCE
66 Franklin Street, Suite 300
Oakland, CA 94607
Phone: 510.832.0899
www.willdan.com

Cotati City CouncilAugust 11, 2026

Cotati City Council
August 11, 2026