2024-10-28 – ATT_IKE Smart City Proposal - Redacted.pdf — City Council Meeting Agenda, October 28, 2024

HELLO,
Thank you for the opportunity to present our response to the City of Culver City’s RFP for Interactive Digital Kiosks, RFP #2528.

IKE Smart City is the nationwide leader in smart city kiosks offering a wide variety of public benefits. Since launching in 2015, we have successfully deployed IKE networks in 20 cities, making IKE the most trusted partner for cities across the country when it comes to digital interactive kiosk technology.

IKE, the “Interactive Kiosk Experience,” is a seamless, best-in-class hardware and software communication system that connects cities with people through interactive, vivid touchscreens, an ever-expanding suite of applications, and a dynamically engaging interface.

Each kiosk offers a hyper-local experience that drives discovery, mobility, and equity through multimodal wayfinding, area business directories, event listings, and more.

As the most-selected smart kiosk vendor across the country, and the only true turnkey solution for interactive digital kiosks, we are confident in our ability to exceed the City’s expectations and provide valuable benefits.

IKE Smart City proposes to deliver an IKE kiosk network in Culver City on the following terms:
⊲ No Cost to the City:

IKE Smart City will bear all costs associated with the program implementation and management
⊲ Deployment Scope:

Initial deployment of 15 units. Secondary deployment, at the City’s and IKE Smart City’s mutual discretion, of 15 units ⊲ Signing Bonus:
$1 million paid in two installments (Phase 1 & Phase 2) ⊲ R
evenue Share: Revenue share of 50% of net advertising revenues ⊲ MA
G: Minimum annual guarantee equal to $50,000 per kiosk ($750,000 annually for each phase and $1,500,000 annually at full deployment) ⊲ City Content: 1 of every 8 panels will be dedicated to City-directed content at no charge. In addition to 1/8 city panels, all “unsold inventory” will be offered to the City at no charge -- with a guaranteed minimum of 25% annual programming time for the City ⊲ L
ocal Business Allocation: $500,000 will be allocated each year to free promotion of small businesses
IKE Smart City’s experience in California, including our work in West Hollywood, Berkeley, Oakland and San Diego, ensures we will deliver a superior kiosk program to the City. As demonstrated by the support letters on the following pages, our ongoing success and commitment to providing public benefit through the IKE platform has been recognized by non-profit, business, and community partners in Culver City, and we are grateful for their support.

We look forward to future discussions about delivering a community-oriented interactive digital kiosk program to Culver City. Thank you for your time and consideration.

PETE SCANTLAND
Chief Executive Officer
250 N. Hartford Ave, Columbus, OH 43222

CLAY COLLETT
Senior Development Director
9165 Sunset Blvd, West Hollywood, CA 90069

PRIMARY RFP CONTACT
#2528
2 LETTERS OF SUPPORT
Dear Culver City Council Members,
I am Andrew Hartwell, Head of Communications at the Wende Museum, writing to express my support for the introduction of digital informational kiosks in Culver City.

In an age where every pixel tells a story, these kiosks will help shine a spotlight on cultural institutions such as the Wende Museum’s forthcoming Glorya Kaufman Creative Community Center, to the beneﬁt of the many artists and organizations who will present works in that space.

IKE Smart City have been engaged with the community leading up to the development of an RFP and are generously committed to platforming community causes. I believe that their initiative will not only stimulate our local economy but also provide a valuable avenue for promoting our city's rich cultural offerings. I wholeheartedly endorse this digital tourism kiosk program and encourage the City Council to support its implementation.

Sincerely,
Andrew Hartwell
Head of Communications
The Wende Museum

Board of Directors

Wendy Hamill, Executive Director | Lindsay Angrisani, Director of Development & Communications | Eleanor Lipat-Chesler, Program Assistant

August 9, 2024

To Whom It May Concern:

On behalf of the Culver City Education Foundation (CCEF), I would like to share our enthusiastic support for the future use of digital kiosks in our community.

In August 2023, CCEF’s staff had a positive experience working with the team at IKE Smart City and Orange Barrel Media to showcase artwork from Culver City Unified School District’s talented student artists during their demonstration in Downtown Culver City. The students who participated were proud to see their pieces displayed in such a creative way, and we appreciate that each artist was properly credited for their work.

We would be interested to work with IKE Smart City again to promote the programs that CCEF funds, spreading great awareness for our mission to enhance the educational experience for every student in the Culver City Unified School District.

Sincerely,

Wendy Hamill
Executive Director

WENDE MUSEUMCULVER CITY EDUCATION FOUNDATION
#2528
3 LETTERS OF SUPPORT (CONT.)

August 7th, 2024
The Honorable Culver City Council
City Hall 9770
Culver Blvd Culver City, CA 90232

Re: Culver City Tourism Kiosks, IKE Smart City
Dear Honorable City Council Members,
I write this letter on behalf of the Culver City Arts District (CCAD) Board, to express CCAD’s enthusiastic support for the deployment of digital tourism kiosks throughout Culver City and the Culver City Arts District. We believe that the implementation of these kiosks will significantly enhance wayfinding and access to information in our city. Specifically, we think that IKE Smart City would be an excellent organization to partner with for this initiative.

As dedicated stewards of the Culver City Arts District, we understand the crucial need for innovative solutions to engage visitors and residents alike. IKE’s wayfinding system will greatly enhance the experience for both tourists and residents, offering directories for dining, retail, public restrooms, events, museums, and cultural institutions. These kiosks can direct people to art galleries that are often hard to see from the street or showcase local art on the interactive screens.

Furthermore, IKE Smart City communicated their intent to work directly with City stakeholders, including BIDs, Neighborhood Councils, and community-based organizations, to improve the platform to meet local needs and to identify the best sites for interactive kiosks.

For these reasons, the Culver City Arts District writes to express our support for the Culver City Tourism Kiosk program. We would like to see these kiosks implemented as soon as possible to ensure they begin serving our communities and small businesses immediately. Thank you for your consideration on this matter.

Sincerely,
Jamison Hayward
Executive Director
Culver City Arts District
WALTER N. MARKS INCORPORATED CULVER CITY ARTS DISTRICT BID #2528
4 LETTERS OF SUPPORT (CONT.)

Organique, LLC
dba Akasha Restaurant
9543 Culver Blvd.

Culver City, Ca. 90232
Phone: 310.845.1700 Fax: 310.204.1771
E-Mail: [email protected]
Web: www.akasharestaurant.com

August 1, 2024

City Council of the City of Culver City
9770 Culver Boulevard
Culver City, CA 90232

Re: Digital Wayfinding Kiosks

To the Honorable Mayor and City Council,

As the owner of the Akasha Restaurant, I am writing to express my support for an interactive kiosk program in the City of Culver City, and specifically in the Downtown area.

It has been exciting to see Downtown Culver City transform into a vibrant dining destination over the years. Our city offers a diverse and dynamic culinary scene with a wide range of experiences that cater to various tastes and preferences. I have witnessed firsthand Culver City thrive as a commercial and entertainment destination. Nevertheless, the pandemic hit our Downtown business corridor hard, and we all look hopefully toward a full recovery.

To build upon decades of momentum in Culver City’s revitalization and fully realize our city’s true potential, we need to modernize our neighborhood and increase its accessibility.

This is especially important as we look towards major international events coming to the region, including the FIFA World Cup in 2026 and the Olympics in 2028. Culver City sits on the metro line connecting much of Los Angeles to the major event venues, and we will see an influx of millions of international visitors. Having a system of interactive digital kiosks available for wayfinding, promotion of local businesses and organizations, as well as the added security features, will provide critical benefits to residents and tourists alike. We already see how other metropolitan cities across the country utilize digital kiosks, and it' s time we follow suit.

I support implementing a digital kiosk program and look forward to seeing it come to fruition in Culver City soon.

Sincerely,

Alan Schulman
Alan Schulman
Owner, Akasha Restaurant

August 11, 2024

Councilmembers of Culver City
Culver City City Hall
9770 Culver Blvd
Culver City, CA 90232

Esteemed Members of the City Council,

I am writing to you as an engaged resident of Culver City to express my support for a digital tourism kiosk program in Culver City. As I am a PRCS Commissioner, I make note that I am writing this as a private citizen and not a commissioner, as we have not discussed this matter. However, there is no doubt that my work on this commission, and other similar public engagement over the years, including as a former elected City Treasurer, certainly plays a part in informing my thoughts on the matter.

I have lived in Culver City for 38 years, and seen it evolve. It has been exciting to watch our city transform into a vibrant dining destination, a hub for fine art, and a home to many esteemed businesses and institutions. We are truly “on the map” of cities on the westside of LA County.

To build upon decades of momentum in Culver City’s revitalization and fully realize our city’s true potential, we need to modernize our messaging and increase its accessibility.

This is especially important as we look towards major international events coming to the region, including the FIFA World Cup in 2026 and the Olympics in 2028. Culver City sits on the metro line connecting much of Los Angeles to the major event venues, and we will see an influx of millions of international visitors. Sitting on the city’s LA 2028 Olympics Committee, I can attest that much of our brainstorming has focused on how we can showcase Culver City, and the use of digital kiosks as a tool would certainly enhance these efforts.

Having a system of interactive digital kiosks available for wayfinding, promotion of local businesses and organizations, as well as the added safety and security features, will provide critical benefits to residents and tourists alike. We already see how other cities across the country utilize digital kiosks, and it's time we follow suit. In my personal travels across the USA and abroad, I have seen firsthand how these kiosks fit into the urban landscape. As a member of the City’s CERT effort, and as a member of the Police Chief’s Advisory Panel, I have been especially intrigued with the public safety aspects of using digital kiosks, particularly for our visitors who may not know where to turn for immediate help and information.

As a modern City, we need a new way of engaging with our community and its visitors. For these reasons, I enthusiastically support a RFP for digital kiosk technology, and furthermore IKE Smart City’s bid as the premier vendor. I look forward to seeing the program come to fruition in Culver City soon.

Best regards,

Crystal C. Alexander
Former City Treasurer

AKASHA CRYSTAL ALEXANDER
#2528
5 LETTERS OF SUPPORT (CONT.)
August 14, 2024
Re: Kiosks
Dear City Council,
Personally, I ﬁnd wayﬁnding kiosks very helpful when I am travelling to a new place. I have a lot of information readily available from restaurants to gyms to much needed ice cream. I am somewhat confused and, in some cases, alarmed by the conspiracy theories shared in the local media and at the last council meeting on this issue.

Educate yourself before you start going down a dark rabbit hole.

The kiosks would only have a camera if the city asked for a selﬁe app. The image transfers to a phone, and that’s it.

There is no searching and cataloging of personal information which might be sent to law enforcement both local and national. Kiosks aren’t pinging phones and gathering emails and contacts, or health records. If this is really a concern, then don’t ask for the selﬁe app and there won’t be a camera.

The wayﬁnder kiosks make it easier to go to the info screen and ﬁnd out how to get somewhere that Google or Waze is confused about in the city. There are so many wonderful businesses and services; I would appreciate the ability to search for them.

As to the oft repeated, “you have a smart so use it instead” argument. Our much loved and despised cell phones are not a replacement for a sign the gives easy access to information about local events (Next summer concert?), or locations of the local athletic shoe shops. Also, unless we can all afford the larger screen cell phones, you are disenfranchising and excluding those of us whose eyesight ain’t what it used to be. If my cell battery is dead, should I tackle someone and take their phone? Of course, I would ask politely, but I am very reluctant to hand my phone to a stranger. You are also excluding folks who have physical disabilities or issues like tremors, The “use your phone” argument is ableist. Using a phone takes two hands, tell a harried parent carrying a baby they will have to put the kid down or juggle them, usually dropping the phone in the interim. What about the folks who come to Culver City whose own phones won’t work, to those of us with limited internet access, or a crappy cell phone contract and provider? They might as well pick up a rock and ask it where the new Japanese restaurant is.

The discussion will be about reviewing an RFP . The IKE company wants to make money, okay. However, the City would have some static income from our share of the ad revenue. The restrictions and restraints, such as self- dimming after 11 pm or angling it to catch bicyclists or drivers eyes, these rules are within the control of the City. I hope we have a good contract writer, which I suspect we do among our hard-working staff.

We aren’t inviting a 20 foot by 40 foot billboard to tower over our streets. The kiosks can be incredibly useful, and let’s face it, we need the revenue. Our actual small business revenue is down and long-loved restaurants and stores are closing. There is a looming deﬁcit that needs addressing.

We need to think ahead to the World Cup, Super Bowl, and Olympics; how many new people will come wandering into Culver City for a great meal or that delicious gelato and ice cream? And where is that darned Metro stop? I am in favor of accepting the IKE RFP (apparently the only one received). Accept it, then let’s seriously start the conversation about how the kiosks can add to our quality of life, bring in income, and let people know how to get around.

I am interested to hear the conversation and understand why people have non-conspiracy reasons for opposing it.

Sincerely,
Jamie Wallace
30 year Culver City resident

CULVER CITY RESIDENT
#2528
6 EXECUTIVE SUMMARY ...................................................................... 8 QUESTIONNAIRE/RESPONSE TO SCOPE OF SERVICES ........................ 10 Company & General Information ...................................................................................................................11 Qualifications & Experience of the Company ...........................................................................................13 Qualifications & Experience of Proposed Project Team ........................................................................28 SCOPE OF SERVICES ....................................................................... 45 Differentiators ..................................................................................................................................................47 Design ................................................................................................................................................................50 Siting Plan .........................................................................................................................................................62 Infrastructure .....................................................................................................................................................67 Installation ..........................................................................................................................................................70 Operation ...........................................................................................................................................................74 Maintenance .....................................................................................................................................................85 Content & Uses ................................................................................................................................................87 Community-Focused Media ..........................................................................................................................114 Accessibility......................................................................................................................................................126 Advertising .......................................................................................................................................................132 FINANCING & TERM ....................................................................... 137 REFERENCES ................................................................................ 143 IMPLEMENTATION SCHEDULE ......................................................... 147 QUESTIONNAIRE (CONT.) .............................................................. 149 Prior Litigation ................................................................................................................................................ 150 Certificate(s) of Insurance ...........................................................................................................................150 Business Tax Certificate ...............................................................................................................................150 License Agreement .......................................................................................................................................150 ATTACHMENTS ............................................................................. 152

TABLE OF CONTENTS
#2528
7 EXECUTIVE SUMMARY

PROVEN SUCCESS
⊲ First IKE kiosks launched in 2015
⊲ Networks implemented in 20 cities, awarded in 4 more
⊲ 550+ kiosks have been deployed overall

EXPERIENCED LA TEAM
⊲ Vertically integrated team, versed in all phases of kiosk development & operation ⊲ Experienced project management & sales teams based in Los Angeles area ⊲ Deep understanding of the market and diverse needs of city partners COST-FREE + REVENUE-GENERATING PROPOSAL
⊲ IKE Smart City bears all costs of program: fabrication, installation, operations, and maintenance
⊲ Propose a minimum of 15-30 kiosks, in two phases
⊲ $1M signing bonus
⊲ Culver shares in 50% of net advertising revenues and a MAG equal to $1.5M at full deployment
⊲ Culver City is projected to receive $2,655,635 on average annually and a total of $53,112,707 over the life of the contract term

BERKELEY, CA
ARTIST: ZOE BUCKMAN
©2024 IKE SMART CITY | CULVER CITY INTERACTIVE DIGITAL KIOSKS RFP #2528 9

COMPANY & GENERAL INFORMATION

QUESTIONNAIRE
A. COMPANY AND GENERAL INFORMATION

1. Company name and address. Also, include A/P remit address, contact names, emails and phone numbers.

Company Name: IKE Smart City, LLC
Address: 250 Hartford Ave, Columbus, OH 43222
West Coast Address: 9165 Sunset Blvd, West Hollywood, CA 90069

2. Letter of transmittal signed by an individual authorized to bind the proposer, stating that the proposer has read and will comply with all terms and conditions of the RFP.

3. General information about the primary contact who would be able to answer questions about the proposal. Include name, title, telephone number and email address of the individual.

Primary Contact
Clay Collett, Senior Development Director

SUBMITTING ORGANIZATION
IKE Smart City, LLC

PERSON AUTHORIZED TO BIND THE PROPOSER
Name: Jibran Shermohammed
Title: Vice President of Development & Corporate Counsel

PERSON AUTHORIZED TO NEGOTIATE THE CONTRACT
Name: Clay Collett
Title: Senior Development Director

PERSONS TO CONTACT FOR CLARIFICATION
Name: Clay Collett
Title: Senior Development Director

Name: Jessica Yas Barker
Title: Development Manager

A.2 LETTER OF TRANSMITTAL
#2528
12 QUALIFICATIONS & EXPERIENCE OF THE COMPANY

QUALIFICATIONS & EXPERIENCE OF THE COMPANY
QUESTIONNAIRE (CONT.)
B. QUALIFICATIONS AND EXPERIENCE OF THE COMPANY

1. Describe your company’s history and organizational structure. Include the size of the company, location of offices, years in business, organizational chart, name(s) of owner(s) and principal parties, and number and position titles of staff.

Size: 147
Location of Offices: West Hollywood, CA; New Y ork, NY; Columbus, OH; Charlotte, NC
Y ears in Business: IKE Smart City was founded in 2015 by out-of-home media company, Orange Barrel Media, which has been operating since 2004.

Organizational Chart: See pages 33 – 34 for the organizational chart.

Name of Owner and Principal Parties: IKE Smart City is a subsidiary of Orange Barrel Media, LLC, which is a privately-held media company operating since 2004. The largest shareholder group of Orange Barrel Media is the Scantland family and related entities.

Number and Position Titles of Staff: Please refer to the organizational chart.

2. What is the primary business of the parent company and/or affiliates? The primary business of IKE Smart City is interactive digital kiosks and smart city technology, which include out-of-home media. IKE Smart City is a subsidiary of Orange Barrel Media, LLC, a media company that designs and operates iconic out-of-home displays that add to the character of urban places.

3. Which office(s) of your organization will have primary responsibility for managing this account? List the members of your team who will be responsible for providing the services and for ongoing support.

West Coast Office, 9165 Sunset Blvd, West Hollywood, CA 90060 Clay Collett
Jessica Yas Barker
Gunnar Samuelson
Stacy Liang
Midwest Office, 250 N. Hartford Ave, Columbus, OH 43222 Corey Favor
Currecia Gamble

4. Provide qualifications and experience with interactive digital Kiosk programming including number of deployments, national footprint, current contracts, local presence, etc.

Finalists in the process may be required to provide copies of audited financial statements for the most recent three (3) fiscal years to include balance sheet, income statement, footnotes, and subsidiary schedules
Please see response on the following pages.
#2528
14 THE ORIGINS OF IKE SMART CITY
IKE Smart City was formed by Orange Barrel Media (OBM), a 20-year-old out-of- home media company with live projects in 28 top markets nationwide. OBM’s focus has always been on unique, non-traditional signage in the urban core of cities, with a commitment to creating public-private partnerships that provide value to cities, property owners, and advertisers alike.

Through its work with cities across the country, OBM noticed a recurring need for improved wayfinding, discovery, and access, particularly in dense urban cores and high-tourist destinations similar to Culver City. Many of these cities had existing static wayfinding elements but found it difficult to update and repair them due to limited funding and permitting complexity. In 2015, IKE was created in response to this context.

IKE launched in Denver with the goal of building a wayfinding and city communication system for the digital age and delivering it in a self-sustaining business model. As a subsidiary of OBM, IKE Smart City is focused entirely on creating value for municipal clients and the cities they serve through innovative smart city technology.

With a self-sustaining business model, superior design, and unmatched deployment expertise, it’s no wonder that over 20 cities across the country have selected IKE Smart City as their preferred interactive digital kiosk provider.

OAKLAND, CA

QUALIFICATIONS & EXPERIENCE OF THE COMPANY
©2024 IKE SMART CITY | CULVER CITY INTERACTIVE DIGITAL KIOSKS RFP #2528 15 BERKELEY

BALTIMORE

CINCINNATI

CLEVELAND

ATLANTA
DENVER

DETROIT

HOUSTON

CORAL GABLES

COLUMBUS
ST. LOUIS

RALEIGH

SAN ANTONIO
MIAMI

MINNEAPOLIS

PHOENIX

OAKLAND
TAMPA
TEMPE
OUR MISSION:

WE PIONEER SMART CITY TECHNOLOGY
TO IMPROVE LIVES IN CITIES.
#2528
16 NETWORKS IN SMART CITIES

NATIONWIDE
LIVE (20)
⊲ Atlanta, GA
⊲ Aventura, FL
⊲ Baltimore, MD
⊲ Berkeley, CA
⊲ Cincinnati, OH
⊲ Cleveland, OH
⊲ Columbus, OH
⊲ Coral Gables, FL
⊲ Denver, CO
⊲ Detroit, MI
⊲ Houston, TX
⊲ Miami, FL
⊲ Minneapolis, MN
⊲ Oakland, CA
⊲ Phoenix, AZ
⊲ Raleigh, NC
⊲ San Antonio, TX
⊲ St. Louis, MO
⊲ Tampa, FL
⊲ Tempe, AZ
AWARDED (4)
⊲ Arlington, TX
⊲ Miami Beach, FL
⊲ San Diego, CA
⊲ Washington, DC

QUALIFICATIONS & EXPERIENCE OF THE COMPANY
©2024 IKE SMART CITY | CULVER CITY INTERACTIVE DIGITAL KIOSKS RFP #2528 17 DEEPLY ROOTED IN SOUTHERN CALIFORNIA
Both IKE Smart City and Orange Barrel Media are deeply rooted in the Los Angeles metropolitan area. OBM first entered the market in 2013 and since that time has developed strong relationships and a premium inventory of assets through both public and private partnerships in West Hollywood, Hollywood, Downtown Los Angeles, Mid-Wilshire and Koreatown, among other places.

LOCAL LOS ANGELES TEAM
Our Los Angeles office is located in the famed House on Sunset and is staffed with skilled professionals who are well-versed in all aspects of the platform from entitlement to operations. The office includes team members in the following areas:
⊲ Development
⊲ Permitting
⊲ Engineering
⊲ Advertising Sales
⊲ Photography
⊲ Community Relations
⊲ Content Management

JOHN LEONARD

COMMUNITY AND LEGISLATIVE AFFAIRS MANAGER

CITY OF WEST HOLL YWOOD
Our partnership with Orange Barrel Media is just the kind of forward-thinking way of doing business the City of West Hollywood prides itself on. It is a great example of how the public and private sectors can work together to benefit the entire community. Not only does this partnership foster the arts in our city, but it also financially supports programs critical to our seniors and at-risk members of our community that are particularly important during the COVID-19 pandemic.

QUALIFICATIONS & EXPERIENCE OF THE COMPANY
18 EXTENSIVE EXPERIENCE IN CALIFORNIA
IKE Smart City has several years of experience working in California, most notably with our IKE installations in the cities of Berkeley and Oakland.

The City of Berkeley awarded the project to IKE Smart City in 2019 and approved a contract to install up to 31 kiosks within the commercial districts of the City. The partnership with IKE Smart City represents the City’s commitment to a collaborative approach to benefit multiple stakeholders in the community.

The City of Oakland selected IKE Smart City as its kiosk vendor of choice because of our community focus, promotion of local businesses, and commitment to equitable distribution. The IKE network launched in 2024 in collaboration with the City of Oakland, City Council, business improvement districts, and other neighborhood stakeholders.

JOHN CANER
CEO

DOWNTOWN BERKELEY ASSOCIATION
The IKE team collaborated with our business improvement districts and Visit Berkeley to really understand the city and make sure constituents get the most use out of the program. We are thrilled to have IKE in Berkeley and look forward to our continued partnership with IKE.

OAKLAND, CA

OAKLAND, CA BERKELEY, CA

QUALIFICATIONS & EXPERIENCE OF THE COMPANY
©2024 IKE SMART CITY | CULVER CITY INTERACTIVE DIGITAL KIOSKS RFP #2528 19 QUESTIONNAIRE (CONT.)
B. QUALIFICATIONS AND EXPERIENCE OF THE COMPANY

5. Provide three examples of other successful Kiosk installations (operational for a minimum of two years) and current revenue status.

OPERATIONAL KIOSK NETWORKS + REVENUE STATUS
On the following pages, you will find several additional case studies and success stories to complement the three markets listed here.

QUALIFICATIONS & EXPERIENCE OF THE COMPANY
#2528
20 CASE STUDY: CITY OF BERKELEY

OVERVIEW
IKE Smart City entered into a franchise agreement with the City of Berkeley, CA for the deployment of IKE kiosks throughout the city. Since program inception, we have worked closely with Berkeley’s destination marketing organization, Visit Berkeley, its various business improvement districts and business associations, disability advocacy organizations, as well as other stakeholder groups to refine the kiosk offerings to meet the needs of Berkeley residents and visitors.

COLLABORATIVE INNOVATION
This collaborative process led to our partnership with the National Federation of the Blind (NFB) to develop a best-in-class nonvisual access solution for IKE kiosks.

The NFB also provided us with the opportunity to present our developed solution to key stakeholders and constituents at its annual seminar in 2021. Rolled out for the first time with the Berkeley launch in December of 2021, this improved accessibility feature is now live across IKE markets nationwide.

DIGITAL INFRASTRUCTURE
IKE’s digital interactive kiosks complement Berkeley’s existing static wayfinding signage while delivering more robust and enhanced information to both visitors and residents. The City and Visit Berkeley recognized that commercial districts constantly change, and IKE kiosks automatically offer the most up-to-date information on local businesses, new street names, and transit availability with no ongoing costs to the City.

PROMOTING CITY EXPLORATION
The City of Berkeley and Visit Berkeley have partnered with IKE Smart City to customize their applications to promote discovery and exploration of Berkeley’s diverse and vibrant neighborhoods. Custom applications include: Berkeley South Asian Radical History Walking Tour, The Historic McGee-Spalding District Walking Tour, and Explore Berkeley’s Neighborhoods, which promotes commercial districts throughout the City.

BERKELEY IKE LAUNCH

QUALIFICATIONS & EXPERIENCE OF THE COMPANY
©2024 IKE SMART CITY | CULVER CITY INTERACTIVE DIGITAL KIOSKS RFP #2528 21 CASE STUDY: CITY OF BERKELEY (CONT.)

ART AND COMMUNITY INITIATIVES
Our community partnerships in Berkeley reflect IKE Smart City’s commitment to contributing public benefit in all of our IKE cities through the production and presentation of diverse public art and community group support.

The kiosks in Berkeley regularly exhibit new projects by local and international artists in collaboration with Berkeley cultural organizations. Examples include:
⊲ An ongoing partnership with the Berkeley Art Museum and Pacific Film Archive (BAMPFA) to promote its exhibitions and art
⊲ A launch project in 2021 that promoted BAMPFA and its then current exhibition that featured 150 works by 77 artists and collectives including Kara Walker, Mickalene Thomas, and Farah Al Qasimi
⊲ Ongoing promotions for Kala Art Institute’s events and programming In addition to extending the reach of public art, we also support various community groups and non-profits through sponsorships and promotional efforts — examples include campaigns for:
⊲ Mental Health Awareness Month campaign Speak Your Mind by Legacy Y outh Leadership, a non-profit that works to build a socially conscious & active generation of young people
⊲ Events and programs held at David Brower Center, a community center dedicated to environmental education and action
⊲ Berkeley Food Network to build awareness of its mission to get food to people who need it

QUALIFICATIONS & EXPERIENCE OF THE COMPANY
22 CASE STUDY: CITY OF OAKLAND

OVERVIEW
In December 2022, City Council approved the execution of a franchise agreement with IKE Smart City to bring up to 50 IKE digital kiosks to residents and visitors, providing dynamic wayfinding capabilities, access to social services, community engagement through interactive features, and art activations.

DIVERSE ARTISTIC VOICES
IKE Smart City works with arts and cultural institutions to develop media programs that showcase the work of established and emerging voices that reflect the diversity of Oakland. IKE Smart City’s Community Engagement team has established relationships in the Oakland community with Oakland Museum of California, Pt.2 Gallery, Joyce Gordon Gallery, and Black Arts Movement Business District.

For the launch, the Oakland IKE network featured artwork by renowned Oakland native, Sadie Barnette, as well as commissioned work by other local artists.

LOCAL BUSINESS PROMOTION
In connection with our Deployment Team, IKE Smart City and the City of Oakland worked hand in hand with businesses located near proposed kiosk sites. The IKE Development and Community Engagement teams conducted outreach among neighbors and business owners to identify ideal locations and partner with them to produce community content. In front of the Fox Theater, IKE displays showtimes as part of its passive rotation and features a custom tile & poster application with the theater’s latest updates and community messaging -- all at no cost to the Fox Theater.

EQUITABLE KIOSK DISTRIBUTION
IKE Smart City collaborated with City Council offices, business improvement districts, and other stakeholders within the city to determine the most suitable locations for kiosks within each district. We have committed to 15% of the kiosks, or 1 out of every 6, to be located in high priority neighborhoods. The actual deployment has resulted in 25% in underserved target areas designated by the City.

ARTIST: SADIE BARNETTE

QUALIFICATIONS & EXPERIENCE OF THE COMPANY
©2024 IKE SMART CITY | CULVER CITY INTERACTIVE DIGITAL KIOSKS RFP #2528 23 PROVEN SUCCESS

CORAL GABLES, FL

CORAL GABLES LAUNCH
IKE launched in Coral Gables along Miracle Mile and Giralda in August 2019. In March 2020, the Miami City Commission unanimously approved an ordinance allowing for the placement of advertising-funded interactive kiosks within the right-of-way or on city-owned property.

PROXIMITY TO MIAMI INCREASES REVENUES
In April 2020, we received unanimous City Commission approval for an agreement to install up to 150 kiosks citywide. In June of 2021, IKE Smart City installed the first Miami kiosks in the trendy neighborhood of Wynwood and soon expanded to neighborhoods throughout Miami. After IKE went live in Downtown Miami, Coral Gables ad revenue increased by 5X due to its close proximity to the Miami network.

JOE STAGLIANO

ASSOCIATE DIRECTOR OF ACCOUNT SERVICES

KINETIC MEDIA
We love IKE inventory because they target hard-to-reach neighborhoods and provide a sense of community in pedestrian friendly areas. They are the perfect way to round out a multi-channel OOH campaign.

QUALIFICATIONS & EXPERIENCE OF THE COMPANY
©2024 IKE SMART CITY | CULVER CITY INTERACTIVE DIGITAL KIOSKS RFP #2528 24 PROVEN SUCCESS (CONT.)

ATLANTA, GA

COMMUNITY-BASED MEDIA PLATFORM
Through an RFP process, the City of Atlanta’s Department of Information Management (AIM) selected IKE Smart City in 2020 to install 120 interactive kiosks throughout the City. The IKE network is now live with 70 dual-sided kiosks reaching 30 neighborhoods in Atlanta’s urban core.

PROMOTING CITY INITIATIVES & CULTURE
As part of the launch event in May 2022, we worked closely with the City of Atlanta to promote community-building initiatives, including the Mayor’s Summer Y outh Employment Program and creative works by local artists. We have continued to build relationships that add to the character of urban spaces, partnering with artists, museums, art galleries, educational institutions, and non-profits, including the High Museum, Power Haus Creative, Spelman College, and The King Center.

MAYOR ANDRE DICKENS

CITY OF ATLANTA
As one city with one bright future, the installation of these IKE kiosks across the city demonstrates our commitment to connectivity. The IKE kiosks are informative, showcase the best our city has to offer to residents and visitors alike and further assist our efforts to move Atlanta forward.

THE KING CENTER

THE SPELMAN MUSEUM OF FINE ARTS

QUALIFICATIONS & EXPERIENCE OF THE COMPANY
©2024 IKE SMART CITY | CULVER CITY INTERACTIVE DIGITAL KIOSKS RFP #2528 25 PROVEN SUCCESS (CONT.)

TAMPA, FL DENVER, CO

SHAUN DRINKARD

DIRECTOR OF PLACEMAKING, TAMPA DOWNTOWN PARTNERSHIP
After extensive research Tampa is thrilled to incorporate smart city wayfinding into our public realm. Everyone at IKE [Smart City] has shown such a great level of professionalism and ensures a seamless process from development, installation, and technical support.

The Tampa Downtown Partnership (TDP) and the City of Tampa selected IKE to improve discovery of local businesses, mobility via public transit, and equitable access to resources. We worked with TDP and the City to determine the best locations for 30 kiosks throughout Tampa’s vibrant neighborhoods. The first kiosks went live in June of 2021, and the City now has kiosks in key locations across Downtown, the Channel District, SoHo Tampa, Tampa Heights, and East Tampa.

Denver was IKE’s inaugural market, launching in 2015 with the Downtown Denver Partnership (DDP). The IKE team worked closely with DDP to create a communications platform delivered in a self-sustaining business model. Located along 16th Street, our interactive kiosks continue to support Denver’s smart city initiatives today. Committed to our partnership, we are replacing the original IKE

1.0 models with the newest 3.0 models at no cost to the City or DDP.

KOURTNY GARRETT

PRESIDENT & CEO, DOWNTOWN DENVER PARTNERSHIP
The power of the IKE platform is that it’s flexible, in that it can be used to meet the needs of any city, individual or urban center. It definitely activates our public space. It’s an incredible tool for mobility information.

What’s more, it’s really fun.

QUALIFICATIONS & EXPERIENCE OF THE COMPANY
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26 KATE BORDERS

FORMER EXECUTIVE DIRECTOR, DOWNTOWN TEMPE AUTHORITY
These intelligent wayfinding kiosks will allow our street-level merchants to integrate digitally into the lives of downtown Tempe visitors. But beyond wayfinding, these kiosks will provide public transit updates, job boards, and social connections throughout downtown.

MAYOR SYLVESTER TURNER

CITY OF HOUSTON
They [IKEs] are also fostering economic development. Small and large businesses alike will have equal opportunity to attract new patrons or visitors regardless of their marketing budget, which is the equity value of the kiosk.

In 2018, Downtown Tempe Authority chose IKE to replace its static wayfinding signs and facilitate environmental initiatives with comprehensive air quality data.

After launch, City Councilmember Lauren Kuby connected our team with Arizona State University scientists studying a correlation between air pollution and haboobs - damaging windstorms from the desert. Today, air quality data based on scientific research is a key feature displayed on all IKE kiosks nationwide.

After releasing an RFP for interactive digital kiosks, the City of Houston awarded the project to IKE Smart City in November of 2020. In May of 2021, Houston City Council amended their restrictive sign code and approved a contract with IKE Smart City for the deployment of kiosks in 14 City districts. We worked closely with City staff, City Council, and neighborhood associations to choose kiosk locations and build community support.

PROVEN SUCCESS (CONT.)

TEMPE, AZ HOUSTON, TX

QUALIFICATIONS & EXPERIENCE OF THE COMPANY
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27 QUALIFICATIONS & EXPERIENCE OF PROPOSED PROJECT TEAM

EXPERTISE IN INTERACTIVE DIGITAL KIOSKS
For the past nine years, IKE Smart City has been singularly focused on evolving the interactive kiosk experience, investing heavily in our software and hardware to deliver the most technologically advanced platform available and refining our practices through our extensive work in cities.

IKE Smart City’s expertise in product, technology, and construction engineering enables us to lead the smart city market with continuous innovation, customization, and updates that leverage quickly moving technology and construction needs.

Exceptional operational standards are a hallmark of our company, and we are staffed with top-tier subject matter experts who work in a vertically integrated team to implement and manage all aspects of the IKE program including:

OVER 145+ ASSOCIATES WORKING TOWARD A COMMON GOAL.
⊲ Project Management
⊲ Software Engineering
⊲ Design
⊲ Fabrication
⊲ Permitting
⊲ Construction & Installation
⊲ Operations
⊲ Media Sales
⊲ Content Management
⊲ Marketing
⊲ Art & Community Partnerships
IKE Smart City’s success is an amalgamation of our people, product, and processes. This proven formula has led to IKE’s selection by 20+ cities nationwide and established us as the leader in interactive digital kiosks.

QUALIFICATIONS & EXPERIENCE OF PROPOSED PROJECT TEAM
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29 VERTICALLY INTEGRATED TEAM
We are the only interactive kiosk company that employs a full-time team of in-house subject matter experts. IKE Smart City’s organizational structure ensures delivery of a best-in-class digital advertising platform with seamless end-to-end services.

PROJECT MANAGEMENT
The IKE Smart City Development team is skilled at balancing the needs of multiple stakeholders.
⊲ Experience leading successful deployments to implement IKE kiosk networks smoothly and on time
⊲ Experts in electrification and connecting to power in the public right-of-way across the country
⊲ Collaborative approach ensures partner goals and community benefits are achieved

DEPLOYMENT & OPERATIONS
IKE Smart City’s Deployment team includes highly skilled leaders and Project Managers with a breadth of experience in civil engineering and construction. They have completed hundreds of public right-of-way installations, connecting to power in over 20 cities.
⊲ Deep technical expertise and equipped to manage all aspects of installation including procuring contractors, consulting with civil engineers, working with utility companies, securing power sources, and submitting plans ⊲ Responsible for keeping the kiosks in optimal working order at all times, including repairs and ongoing maintenance

MEDIA SALES
IKE Smart City is supported by a media company with successful operations in the largest media markets in the United States, including New Y ork, Los Angeles, Chicago, Houston, Atlanta, and Washington, D.C.
⊲ Profitably operates media assets in 28 markets across the United States ⊲ Media buyers from the largest national agencies seek out our inventory based on our ability to deliver unmatched value to their clients
⊲ Sales professionals are experts in digital kiosk ad sales, securing maximum advertising contracts and increasing revenue year-over-year

CONTENT MANAGEMENT
We are equipped with an experienced Content Management team that handles the deployment of all advertising and partner content.
⊲ Content and ads are deployed remotely and in real time according to detailed schedules
⊲ All content is rigorously reviewed to confirm it adheres to local regulations and the standards stipulated by clients and partners
⊲ Manages production specifications and files so that they are optimized for digital display

QUALIFICATIONS & EXPERIENCE OF PROPOSED PROJECT TEAM
#2528
30 VERTICALLY INTEGRATED TEAM (CONT.)

PRODUCT & SOFTWARE ENGINEERING
Rather than outsourcing work, IKE Smart City employs a full-time, in-house Product and Software Engineering team dedicated to keeping IKE on the cutting edge of technology. ⊲ Collective experience spans diverse business segments and platforms ⊲ Singular focus to advance features, improve user experience, and deliver on client needs ⊲ Ongoing investment in the continuous evolution of the IKE platform ensures efficiency and innovations

CREATIVE & MARKETING
IKE Smart City is fully staffed with creative professionals who specialize in digital out-of-home media and ensure the Media Sales team has what it needs to secure contracts. ⊲ Support sales efforts with high quality and comprehensive marketing materials, including professional photographs and vivid market descriptions
⊲ Create speculative art and mockups to help potential advertising clients envision how their campaigns might come to life
⊲ Provide design support for partners, delivering timely and impactful content at no cost

COMMUNITY ENGAGEMENT & PARTNERSHIPS
A core tenant of IKE Smart City’s media platform is public benefit, and we strive to deliver programming that contributes beyond an economic return. ⊲ Senior Director of Community Engagement, Arts & Culture works closely with IKE Smart City’s CEO and internal teams to lead initiatives ⊲ Extensive relationships with community groups and non-profits to help promote placemaking, public programs, and healthy initiatives
⊲ Expansion of community messaging into highly visible public spaces to reach broader and more diverse audiences

LAUREN HAMILTON

FORMER CHIEF MARKETING OFFICER

DOWNTOWN PARTNERSHIP OF BALTIMORE
Baltimore selected IKE after thoroughly reviewing other options available on the market, and far and away they have a superior product. They also earned the contract because of the team’s product knowledge, customer service, and attention to detail.

QUALIFICATIONS & EXPERIENCE OF PROPOSED PROJECT TEAM
#2528
31 COMPANY LEADERSHIP

PETE SCANTLAND
Chief Executive Officer
In the 20 years since founding Orange Barrel Media, Pete has continued his commitment to developing a media business that supports cities, the arts, design, and technological innovation.

DANIELLE WILLIAMSON
VP of Sales
Danielle brings over 25 years of sales experience in leading our media sales teams, establishing IKE Smart City as the industry-wide vendor of choice by creating strategic sales plans and a client-centric culture.

ALEX COMPSTON
Chief Financial Officer
With over 10 years as an executive, Alex is involved in all aspects of the business with a focus on our investments in growing the business, financial planning, and managing our relationships with investors.

KORI FOWLER
VP of Client & Creative Services
With 12+ years in the creative industry, Kori delivers quality design and digital content while ensuring a seamless experience for our advertising clientele in executing strategic and impactful creative services.

ADAM BORCHERS, CPA
Chief Operating Officer
Since 2015, Adam has led teams related to operations, deployment, and finance. He is responsible for monitoring financial gains and capital expenses and tracking incoming sales and revenue payment distributions.

COREY FAVOR
Senior Director of Community Engagement, Arts & Culture With a 20+ year career in the arts, Corey leads the development of arts and community initiatives through strategic partnerships and community outreach. Corey coordinates our arts programming nationwide.

JIBRAN SHERMOHAMMED
VP of Development
Since 2017, Jibran has led the development of new media assets for OBM and IKE Smart City. He is an experienced attorney who is dedicated to developing market-specific solutions that benefit city partners, clients, advertisers, and communities.

GRAHAM CONZETT
Director of Technology
Since 2017, Graham has led the development and evolution of our digital technology and IKE software, collaborating with Development and Operations teams to guide innovations and optimal functionality.

QUALIFICATIONS & EXPERIENCE OF PROPOSED PROJECT TEAM
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32 ORGANIZATIONAL CHART
SALES
Danielle Williamson
Vice President of Sales
Jacinda Luby
Sales Director, Regional

REGIONAL

PROGRAMMATIC
Mike Knoll
Account Executive
Debbie Barca
Account Executive
Logan Purdy
Account Executive
Sylvia Heffley
Associate Account
Coordinator
Anna Piscopo
Account Executive
Stacy Liang
Senior Sales Director, West
Lauren Ko
OBM Account Executive
Jake Condellire
OBM Account Executive
Jaclyn Johnson
IKE Account Executive
Annalecia Caires
OBM Account Executive
Vanessa Hartley
Senior Sales Director,
Programmatic
Natasha Daswani
OBM Account Coordinator
Lily Nguyen
OBM Senior
Account Coordinator
Julia Hice
Senior Sales Director, East
Marlee Schatz
Account Executive
Jordan Abell
Account Executive
Nikki Satin
OBM Account Coordinator
Sophie Schiff
Associate Account
Coordinator
Garrett Herr
OBM Associate
Account Coordinator
Adefolakunmi Adenugba
Development Manager
Paris Birkner
OBM Account Executive
Bayleigh Siefker
Account Executive
Claire Ghidotti
Account Coordinator
Emily Gimbert
IKE Account Executive
Julie Lubetkin
OBM Account Executive
WEST
Catherine DeSena
Account Manager
Jestine Siegel
IKE Associate
Account Coordinator Jose Andres Mejia
IKE Account Executive
Samantha Levy
OBM Account Executive
Jason Nodelman
Programmatic Account Executive
EAST
Carly Levy
IKE Account Executive
Lilli Trevino
IKE Associate
Account Coordinator
Gladys Sarabia
IKE Senior
Account Coordinator
Aaron Conroy
Development Manager
Rafael Flores
Development Director,
Arts & Culture
Jake DellaValle
Development Director
Jibran Shermohammed
Vice President of Development
& Corporate Counsel
Jessica Burton
Development Director
Jack Wanner
Development
Manager
Gabriela Ghermezi
Associate Development
Director

REAL ESTATE DEVELOPMENT
Yumna Siddiqi
Director of Design
Morgan Hummel
Executive Assistant
Clay Collett
Senior Development Director
Anna Baerman
Senior Development Director
John Paolo
Associate Development
Director
Randall Sistrunk
Senior Director,
Public & Private Partnerships
Marissa Crudele
Associate Development
Director
Kaira Schneider
Development Manager
Ellie Levy
Development Coordinator
Evan Robledo
Architectural Designer
Devin Carothers
Development Director
Daejah Alexander
Development Manager
Erik Maso
Architectural Project Manager
Zelig Fok
Senior Architectural Designer
Patrick Small
Senior Architectural Designer
Jessica Yas Barker
Development Director
Pete Scantland
Chief Executive Officer
Ashley Weaver
Executive Assistant to CEO
Alana Grigos
OBM Account Coordinator

ART & COMMUNITY
Corey Favor
Senior Director of Community
Engagement, Talent & Culture
Currecia Gamble
Director of Community
Engagement

HUMAN RESOURCES
Kendyl Skinner
Director of Human Resources
Jonathan Baggs
Office Administrator
Gia Vaccaro
HR Generalist
⊲ CLIENT & CREATIVE SERVICES
⊲ TECHNOLOGY
⊲ OPERATIONS
Next Page
= LA-based team members

QUALIFICATIONS & EXPERIENCE OF PROPOSED PROJECT TEAM
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33 ORGANIZATIONAL CHART (CONT.)
Thomas Stanley
Project Manager of IKE
Construction

INSTALLATION

DEVELOPMENT & BRAND MARKETING

COMMUNICATIONS &

CREATIVE CONTENT

SALES MARKETING

SOFTWARE

PRODUCTION INFRASTRUCTURE

DATA ANAL YTICS

INFORMATION TECHNOLOGY

CLIENT PRODUCTION &

CREATIVE OPERATIONS
Bobby Ackerman
Operations Manager
Chris Tabor
Installation Specialist
Colby Ross
Installation/Warehouse
Specialist
Rachel Peterson
Senior Staff Accountant
Kahniley Sangare
Senior Project Manager
Andrew Y ee
Project Manager
Jim Cantrell
National Field Operations
Senior Manager
Rourke Papania
IKE Operations Manager
Stephen Trefnoff
Multimedia Operations
Manager
Matt Carey
IKE Field Service
Specialist
Kristian Conrad
Senior Accountant
Patrick Huffman
Controller - IKE

FINANCE
Megan Shelton
Senior Accountant - Payroll
Trevor Seitz
Staff Accountant
Sarah Hutchison
Controller - OBM
Amber Vieira
Assistant Controller
Christina Sapp
Accounts Payable
Specialist
Alex Compston
Chief Financial Officer
Adam Zantopulos
Director of Operations
Camaren Walker
National Installation
Supervisor
Crosby Stipes
Associate Director of IKE
Construction
Bill Coleman
Maintenance
Technician
Brian McGurer
Area Technical
Supervisor
Chancey Bender
Digital Operations
Technician
Scott Brown
Logistics & Support
Specialist
Matthew Cimadevilla
Regional Technical
Supervisor
Will Rhodes
Digital Operations
Technician
Manthani Brown
Installation Specialist
Da’Juan Moore
Installation/Warehouse
Specialist
Doug Rodocker
Warehouse Manager
Kevin Pledger
Area Technical Supervisor
Emily Poock
Project Manager of IKE
Construction
Gunnar Samuelson
Project Manager of IKE
Construction
Matt Hardin
Director of IKE Construction
Zoe Ram
Project Manager of IKE
Construction
DEPLOYMENT: IKE
Adam Borchers
Chief Operating Officer
DEPLOYMENT:

LARGE FORMAT

OPERATIONS

TECHNOLOGYCLIENT & CREATIVE SERVICES
Tai Y ee
Graphic Designer
Nicole Krystofik
Senior Graphic Designer
Kori Fowler
Vice President of Client
& Creative Services
Jennifer Thacker
Senior Writer
Sara Sandoval
Director of Communications
& Creative Content
Selena Bentley
Video + Motion Graphics
Senior Designer
Chad Pearce
Video Production Manager
Mohammed Alamodi
Video Editor/Motion
Graphics Designer
Elena Siebanoller
Client & Creative Operations Director
Greg Lammers
Creative Traffic Manager
Ariel Saloman
Graphic Designer
Olivia Davis
Production Designer
Mike Soltis
Associate Creative Director
Kevin Holland
Senior Software
Developer
Carson Dentinger
Software Developer
Christopher Miles
Software Developer
Cara Kane
Senior Software
Developer
Mitch Cook
Systems Administrator
Dan Merritt
Director of Analytics
Christoph Roedig
Engineering Manager
Michael Gee
Engineering Manager
Graham Conzett
Director of Technology
Sarah Klein
Associate Data Analyst
Ryan Heinlein
Site Reliability Engineer
Sadie Y oung
Communications & Creative
Content Coordinator
Mirlenys Matos
Photography Traffic Associate
Chyna Carter
Senior Media Production
Associate
Nick Jaicomo
Senior Media Production Manager
Luke Leonard
Creative Director
Meranda Lashock
Sales Inventory Coordinator
Christina Y oung
Sales Inventory Coordinator
Erin Gaitten
Sales Inventory Senior Manager
Jay Harris
Digital Content Director
Alex Biggard
Public Benefit &
Digital Media Specialist
Salvador Salceda
Senior Print Production
& Installation Manager
Tony Stefanic
Senior Print Production
& Installation Associate
Pete Scantland
Chief Executive Officer
Ashley Weaver
Executive Assistant to CEO
Previous Page
⊲ SALES
⊲ REAL ESTATE DEVELOPMENT
⊲ ART & COMMUNITY
⊲ HUMAN RESOURCES
= LA-based team members

QUALIFICATIONS & EXPERIENCE OF PROPOSED PROJECT TEAM
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34 QUESTIONNAIRE (CONT.)
C. QUALIFICATIONS AND EXPERIENCE OF PROPOSED PROJECT TEAM

1. Describe the qualifications of staff proposed for the assignment, position(s) in the company, and types and amount of equivalent experience. Be sure to include any municipal agencies they have worked with in the past three years and their level of involvement. A description of how overall supervision will be provided should be included.

2. Identify and provide the resume(s) of the personnel who will be assigned to this project.

Please see response on the following pages.

QUALIFICATIONS & EXPERIENCE OF PROPOSED PROJECT TEAM
#2528
35 PROJECT MANAGEMENT
IKE Smart City’s approach to project management is built on the experience we have obtained through deployments in municipalities across the country. We are experts at working with City partners to quickly implement a kiosk network and have deployed kiosks in all cities in which we have managed the utility connections within one year of securing encroachment rights.

The IKE Smart City team is skilled at balancing the needs of neighborhood groups, preservationists, residents, adjacent real estate owners, and cities. Our objective is to approach the project collaboratively to ensure the community recognizes the benefits of the initiative, experiences minimal disruptions, and feels excited about the addition of IKE kiosks to the City.

IKE Smart City’s Los Angeles-based Project Managers will serve as the primary points of contact for Culver City. They will be responsible for ongoing communication with City stakeholders and IKE internal teams, leading all aspects of the program to ensure a seamless on-time launch of the program.

KIERON SLAUGHTER

CHIEF STRATEGIST, ECONOMIC INNOVATION

CITY OF BERKELEY
The IKE team was incredibly thorough in its community outreach and worked diligently to add software upgrades that reflect the feedback provided by community organizations and City Staff.

CLAY COLLETT
Senior Development Director
Clay is the key project partner for this media program. He leads IKE Smart City’s development activities in the Greater Los Angeles area, identifying new media opportunities, cultivating relationships with public and private partners, and delivering solutions that maximize value for all parties.

JESSICA YAS BARKER
Development Director
Focused on Southern California, Jessica cultivates strategic relationships with city officials, business leaders, and residents. She will collaborate closely with the City to ensure a seamless delivery of this program, building meaningful consensus and enthusiasm for the project.

GUNNAR SAMUELSON
Project Manager, Engineering & Construction
With more than 10 years of commercial building construction experience, Gunnar leads the IKE West Coast deployments, managing contracted entities and overseeing the entire construction process, including schedule, budget, local processes, requirements, and restrictions. Gunnar has worked on IKE deployments in California and Florida.

QUALIFICATIONS & EXPERIENCE OF PROPOSED PROJECT TEAM
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36 S
D

E
A

P
)

QUALIFICATIONS & EXPERIENCE OF PROPOSED PROJECT TEAM
#2528
37 t.

QUALIFICATIONS & EXPERIENCE OF PROPOSED PROJECT TEAM
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38 S
R

E
A

QUALIFICATIONS & EXPERIENCE OF PROPOSED PROJECT TEAM
#2528
39 PROJECT TEAM RESUMES (CONT.)

QUALIFICATIONS & EXPERIENCE OF PROPOSED PROJECT TEAM
#2528
40 E
A

PROJECT TEAM RESUMES (CONT.)
S

ALIFICATIONS & EXPERIENCE OF PROPOSED PROJECT TEAM
#2528
41 LOS ANGELES-BASED MEDIA SALES TEAM
The IKE Smart City Media Sales team has decades of collective experience and has established relationships with the top media buying agencies nationwide. Relying on OBM’s history as a leader in urban media provides the required connections and knowledge needed to secure premium advertising contracts. Uniquely, our team handles media sales in- house rather than outsourcing to a third-party company that the City would neither select nor have a contract with.

STACY LIANG
Senior Sales Director, West
Stacy leads a team of sales professionals and manages national sales accounts. She has extensive knowledge and long-term relationships with LA-based agencies and high-profile advertisers.

ANNALECIA CAIRES
Account Executive, OBM
Annalecia has worked in OOH industry for over five years applying her passion for creative marketing, team organization and building personal connections to create dominant advertising solutions for our clients.

JOSE ANDRES MEJIA
Account Executive, IKE
Focused on maximizing revenues for our IKE inventory, Jose has worked in OOH sales since 2020. He drives IKE media sales merging expertise of the Southern California market with established OOH relationships.

JAKE CONDEILLERE
Account Executive, OBM
With a deep knowledge of the Los Angeles market, Jake is a dynamic sales professional with a proven track record in OOH with expertise in consultative selling, campaign management, and strategic planning.

JACL YN JOHNSON
Account Executive, IKE
As a results-driven sales professional, Jaclyn cultivates strong relationships with media buyers and agencies to maximize revenues for our IKE inventory.

LAUREN KO
Account Executive, OBM
Lauren is a Los Angeles-based sales executive with over seven years of experience in the OOH, beginning her career as a media buyer working with entertainment and tech clients.

QUALIFICATIONS & EXPERIENCE OF PROPOSED PROJECT TEAM
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42 E
A

4 PROJECT TEAM RESUMES (CONT.)
S

ALIFICATIONS & EXPERIENCE OF PROPOSED PROJECT TEAM
#2528
43 PROJECT TEAM RESUMES (CONT.)

QUALIFICATIONS & EXPERIENCE OF PROPOSED PROJECT TEAM
#2528
44 QUESTIONNAIRE (CONT.)
B. QUALIFICATIONS AND EXPERIENCE OF THE COMPANY

6. Comment on other areas that may make your company different from your competitors.

D. QUESTIONS/RESPONSE TO SCOPE OF SERVICES

1. Describe the methods by which your company will fulfill the services requested in the Scope of Services and subsequent sections.

2. Provide a statement of the service(s) that differentiate your company from other potential proposers.

Please see response on the following pages.

SCOPE OF SERVICES
#2528
46 DIFFERENTIATORS

IKE SMART CITY DIFFERENTIATORS
IKE Smart City is the only vendor with the qualifications and experience necessary to deliver the services requested by Culver City.

UNPARALLELED EXPERIENCE
IKE Smart City has a deep understanding of working with municipalities to construct in the right-of-way and has unparalleled experience permitting, installing, and operating interactive kiosks in sidewalks across the country. IKE Smart City has:
⊲ Installed over 550+ interactive kiosks, in the public right-of-way, in 20 cities across the country ⊲ Developed and deployed a kiosk model proven to withstand extreme outdoor conditions in all markets, including triple-digit heat of Phoenix, hurricanes in Florida, and snowy cold of Detroit ⊲ Conducted extensive community outreach in every launch market so that the IKE program is embraced by residents, local businesses, and other key stakeholders

EXPERT AND VERTICALL Y INTEGRATED TEAM
To deliver a world-class turnkey kiosk solution, IKE Smart City has a vertically integrated team versed in all phases of kiosk deployment and operation. Importantly, IKE Smart City is the only kiosk vendor with:
⊲ An in-house Sales team that is singularly focused on securing premium advertisers for digital kiosks
⊲ In-house Product and Software teams 100% dedicated to keeping IKE on the cutting edge of technology and adapting the platform to meet the diverse needs of city partners

FINANCIAL STABILITY
IKE Smart City is well capitalized and able to invest in the success of the program in Culver City and nationwide, with:
⊲ Significant cash on its balance sheet, far in excess of what is required to execute and operate an IKE network in Culver City while continuing to evolve new innovations ⊲ Support by a 20-year-old national media company with decades of collective experience and strong relationships with blue-chip advertisers ⊲ Extremely positive relationships with all IKE network city partners, never defaulting on a contractual commitment

COMMUNITY FOCUSED
IKE is designed to connect cities with their community. ⊲ An in-house Community Engagement team who connects regularly with local non- profits, cultural centers, and artists
⊲ Dedicated time on IKE for city messaging, free directory listings for local businesses, and a customizable platform
Please click here to learn
why cities choose IKE.

DIFFERENTIATORS
#2528
48 BEST-IN-CLASS USER EXPERIENCE

FEATURES & FUNCTIONALITY
⊲ Free Wi-Fi hotspot
⊲ Multilingual
⊲ ADA compliant
⊲ Mobile and web extensions
⊲ Content integration with city systems
⊲ Weather and air quality information
⊲ Data and analytics
⊲ Optional emergency call system
⊲ Optional security cameras
⊲ Public safety alerts

TAMPA, FL

CIVIC RESOURCES
EAT + DRINK
ARTS + CULTURE

TRANSIT
PARKS +

OUTDOORS

ACTIVITIES SHOP
STAY

APPLICATION EXAMPLES

DIFFERENTIATORS
©2024 IKE SMART CITY | CULVER CITY INTERACTIVE DIGITAL KIOSKS RFP #2528 49 DESIGN

SUPERIOR PRODUCT ENGINEERING
IKE Smart City invests heavily in IKE’s design, engineering, and manufacturing to deliver a superior product that sets us apart from the competition. IKE is fabricated with premium hardware to ensure performance and longevity in all conditions.

BUILT TO LAST
⊲ Evaluated to UL safety standards, the nationally recognized standards for electrical products
⊲ Withstands e
xtreme weather conditions
⊲ Graffiti-resistant

CONTINUOUS INNOVATIONS
We continuously leverage state-of-the-art technologies to optimize the IKE platform.

Recent implementations include:
⊲ Improved design with slimmer body and universal electrical inputs that create more fle
xibility in site selection
⊲ Innovative ambient air cooling
⊲ S
tate-of-the-art remote monitoring of each major electrical component, down to a screen level for individual kiosks
⊲ A
uto-dimming glass screens that automatically adjust based on ambient light without manual intervention; can set the minimum and maximum brightness levels according to site by site conditions, as necessary DESIGN

HOUSTON, TX
©2024 IKE SMART CITY | CULVER CITY INTERACTIVE DIGITAL KIOSKS RFP #2528 51

HARDWARE SPECIFICATIONS

37.5" 12.5"
9'
8'
7'
6'
5'
4'
3 '
2'
1'

HARDWARE DESCRIPTION

PHYSICAL DIMENSIONS

OF DESIGN
• Size: (H x W x D) 99 .5" x 37.5" x 12.5"
•

POWER SOURCE •

TOUCHSCREEN DISPLAYS •
Screen size: 65"
•

°
INTERNET CONNECTIVITY •

ADA COMPLIANCE •

STANDARD/OPTIONAL

CAMERAS
•

•

Dimensions of Footprint: 37.5” x 12.5”
Size of Digital Interface: 12.3 sq ft
DESIGN
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52 WEATHERPROOF IN ALL CONDITIONS
IKE has been designed and manufactured to withstand even the most extreme weather conditions. From triple-digit heat in Tempe, AZ and hurricanes in Miami, FL to freezing conditions in Cleveland, OH, IKE achieves operational excellence in all climates.
⊲ Corrosion-resistant for a minimum of 15 years
⊲ Dust- and water-resistant to a rating of IP-56
⊲ Shatterproof tempered glass doors laminated with optical clear resin ⊲ Operating temperature of -20° to 120° Fahrenheit and 5% to 95% humidity ⊲ Withstands direct sunlight up to 300W per square meter of solar load ⊲ Rated to withstand hurricane-force winds of up to 165 mph (including glass and foundation)
⊲ Flood sensor automatically sends warning notifications to the IKE team if the water line reaches 18” from the base of the kiosks

CLEVELAND, OH

TEMPE, AZ
DESIGN
©2024 IKE SMART CITY | CULVER CITY INTERACTIVE DIGITAL KIOSKS RFP #2528 53 KIOSK PUBLIC SAFETY OPTIONS

OPTIONAL EMERGENCY CALL SYSTEM
IKE offers an optional Emergency Call System that connects to local emergency services at no extra cost to Culver City. The platform covers 100% of the cost of cellular and data coverage for each kiosk, including two-way communication for emergency calls. The system consists of the following components:
⊲ “Emergency” designation on side panel of kiosk
⊲ Backlit emergency call button with two-way speak
er on side panel of kiosk
⊲ Integrated emergency camera located above the call button When the emergency call button is pressed, IKE automatically:
⊲ Dials 911 and notifies the responding dispatcher of the e xact kiosk location
⊲ Enables two-way communication between the caller and the dispatcher ⊲ The camera above the emergency call button records secure video of the caller and surrounding events

OPTIONAL SECURITY CAMERAS

OPTIONAL

SECURITY CAMERA
SAFETY

LIGHTING

EMERGENCY

DESIGNATION

CALL BUTTON

EMERGENCY
CAMERA

TWO-WAY

SPEAKER
DESIGN
#2528
54 KIOSK CUSTOMIZATIONS
IKE Smart City takes great care to deliver a kiosk experience that represents a city’s brand. We offer many customization opportunities throughout the platform and IKE’s elevated kiosk and interface designs reflect our commitment to add rather than detract from the surrounding areas.

DESIGN
©2024 IKE SMART CITY | CULVER CITY INTERACTIVE DIGITAL KIOSKS RFP #2528 55 KIOSK DESIGN CONCEPT ONE
INSPIRATION: CULVER CITY LOGO DESIGN
Connecting a rich history and modern landmarks, the City’s logo design has come to represent the essence of the Culver City community. The red cursive font and modern gray type, inspired by the original Culver Theatre marquee, bring bold accents of the City’s classic branding to complement the kiosk.

COLOR KINETIC

LIGHTING

CITY LOGO

ON SPINE

BACKLIT

WAYFINDING

CITY LOGO
DESIGN
#2528
56 ©2024 IKE SMART CITY | CULVER CITY INTERACTIVE DIGITAL KIOSKS RFP #2528 57CONFIDENTIAL & PROPRIETARY TRADE SECRETS

KIOSK DESIGN CONCEPT TWO
INSPIRATION: HEART OF SCREENLAND
The City’s brand is multi-dimensional—taking cues from the past to build the future. This design concept recognizes Culver City as the legendary heart of the film industry by balancing its tagline, Heart of Screenland, on the spine with the City’s seal and logo on the front of the kiosk.

BACKLIT

WAYFINDING

CITY SEAL &

CITY LOGO

CITY TAGLINE

COLOR KINETIC

LIGHTING
DESIGN
#2528
58 ©2024 IKE SMART CITY | CULVER CITY INTERACTIVE DIGITAL KIOSKS RFP #2528 59CONFIDENTIAL & PROPRIETARY TRADE SECRETS

KIOSK DESIGN CONCEPT THREE
INSPIRATION: THE FILM REEL
The film industry is a recognizable hallmark of Culver City, and this design incorporates iconic elements of the film reel. A film strip runs across the spine and a graphic film reel adds a fun pop of flair to the rich grey cabinet base.

FILM STRIP

SPINE DESIGN

BACKLIT

WAYFINDING

CITY LOGO

FILM REEL

GRAPHIC

COLOR KINETIC

LIGHTING
DESIGN
#2528
60 CONFIDENTIAL & PROPRIETARY TRADE SECRETS
©2024 IKE SMART CITY | CULVER CITY INTERACTIVE DIGITAL KIOSKS RFP #2528 61

SITING PLAN

CULVER CITY PROGRAM PROPOSED SITES

SITING PLAN
IKE Smart City is committed to working with City leadership and community stakeholders to identify kiosk program locations that maximize community benefits, revenues, usefulness, and functionality.
⊲ IKE Smart City proposes an initial phase of 15 IKE kiosks (Phase I). ⊲ In addition, at the City’s and IKE Smart City’s mutual discretion, IKE Smart City will deploy an additional 15 units as a Phase 2.
⊲ IKE Smart City recommends a minimum network of 15 units to ensure the network benefits can be achieved and ensure commercial viability. #2528
63 CULVER CITY PROGRAM PRELIMINARY PROPOSED* SITES
PHASE 1 AND PHASE 2 OF THE KIOSK NETWORK CAN BE SITED GENERALL Y IN THE HIGHLIGHTED ZONES.

CULVER BLVDCULVER BLVD

JEFFERSON BLVDJEFFERSON BLVD

SEPULVEDA BLVDSEPULVEDA BLVD

OVERLAND AVEOVERLAND AVE

DUQUESNE AVEDUQUESNE AVE

WASHINGTON BLVDWASHINGTON BLVD

WASHINGTON BLVDWASHINGTON BLVD
405
405
405
405
405
+

MAP KEY
IKE NETWORK ZONE =
* Locations to be reviewed with City staff and
local stakeholder groups identified by the City.

Locations also subject to feasibility analysis.

SITING PLAN
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64 LOCATION RATIONALE
IKE Smart City partners with the City to identify optimal locations for an IKE network. Final locations will be selected in concert with the City and other local stakeholders to ensure the network serves the needs of the community and achieves the City’s program objectives. Key requirements and criteria include:

PUBLIC INTERACTION
⊲ Kiosk locations are easily and safely accessible to pedestrians and selected to maximize engagement within the right-of-way
⊲ Located at densely populated intersections
⊲ Easy access for pedestrian use
⊲ Minimal tree, infrastructure, street furniture, building, or other blockage

ADA COMPLIANCE
⊲ Locations meet Federal ADA requirements
⊲ Maintain 4’ unobstructed walkway
⊲ 2% cross slope & 5% running slope in the direction of travel ⊲ Level landing and turnaround area
⊲ Conform to all United States Access Board Public Rights-of-Way Guidelines POWER
⊲ Kiosk locations selected in close proximity to power sources ⊲ Sample power sources: man-hole, traffic control box, small cell, streetlights, private businesses
⊲ Goal is to avoid long trenches and protracted construction

RETAIL DISTRICT
⊲ Kiosk placement is in front of or adjacent to retail and/or restaurants ⊲ Avoid strictly residential corridors and focus on commercial and mixed-use areas

SIGNIFICANT CITY ATTRACTIONS OR ENTERTAINMENT DISTRICT
⊲ Kiosks are located on the most commercial streets, which are:
• Pedestrian-oriented with several retailers, restaurants, hotels, and street-facing storefronts
• Near cultural institutions, parks, and event venues
• Densely populated areas with multi-family residential units

TRANSIT CENTERS
⊲ Deploy near transit-oriented developments that include heavily used mass transit stops

SIDEWALK PLACEMENT
⊲ Complies with City’s required 2’ clearance from the face of curb ⊲ Positioned appropriately with the existing infrastructure in order to:
• Not obstruct access to adjacent doorways, parklets, or outdoor dining areas • Not block sight lines at, or near, intersections, bus stops, driveways, or crosswalks ⊲ Located at least 5’ from nearest object in right-of-way

CULVER CITY EXAMPLE AREAS
⊲ Downtown (Culver Blvd., Culver Steps, etc.)
⊲ City Hall
⊲ Culver City Arts District
⊲ Fox Hills

SITING PLAN
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65 KIOSK LOCATION SITING PROCESS
Our Development team works with the city and other key stakeholders to ensure the best kiosk sites are selected for the city. This is a collaborative, inclusive process that is designed to include input from those with in-depth knowledge of the city’s premier and high priority areas. The following is an outline of the steps after contract execution to finalize kiosk siting in order to begin construction and deployment.

PRELIMINARY SITE SELECTION AND COMMUNITY ENGAGEMENT
IKE Smart City works closely with City officials, Business Improvement Districts, and local community groups to identify the preferred locations for the kiosks through the City. In addition to working with the City and BIDs, IKE Smart City recommends meeting with local business groups, like restaurants, coffee shops, retail stores, and others to discuss kiosk placement. The IKE Smart City team has relationships with a number of existing local stakeholders and will help to facilitate these conversations.

PROCEDURE FOR MOVING IKE KIOSKS
IKE Smart City will bear the cost of removal and re-installation of kiosks that must be moved for filming or engineering purposes, provided that the City guarantee a location where the kiosk can be placed in order to preserve the size of the network.

PRELIMINARY ENGINEERING
Once the preliminary locations are confirmed, IKE’s construction team conducts a review of the selected locations with respect to the siting criteria described on the previous page. At this stage in the process, it is important to confirm items like access to power and pedestrian mobility to ensure that the locations are viable for kiosk installations.

FINAL SITE SELECTION PROCESS
During the final site selection process, the IKE Smart City team meets with City staff to discuss the identified kiosk locations and ensure that the network has the desired coverage. The purpose of this review is to confirm that we are including key areas within the City, and that the kiosks are distributed in a way that provides equitable access and coverage. This step of the process concludes with multiple, in-person site walks with select staff for final determination.

ENGINEERING AND DESIGN
Once the City and IKE Smart City have identified final kiosk locations, IKE Smart City works with a civil engineering firm that is local to Culver City on appropriate placement of the kiosks within the right-of-way. All of the key factors outlined in the process on the previous page are reviewed, especially items like access to power, accessibility, and pedestrian mobility. From there, locations that meet all of the necessary requirements would then move forward to the design phase to be ready for construction and deployment.

SITING PLAN
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66 INFRASTRUCTURE

TURNKEY PROGRAM DELIVERY
The IKE Smart City team takes the lead on all aspects of the IKE program. The following outlines project activities and deliverables:

INFRASTRUCTURE

KIOSK DESIGN AND FABRICATION
⊲ Preliminary Design
⊲ Design, Engineering, & Review
⊲ Phased Fabrication & Shipping

PRE-CONSTRUCTION AND SITE PREPARATION
⊲ Kickoff Meeting with the City
⊲ Identification, Review, and Approvals of Preferred Sites ⊲ Initial Meetings with necessary groups such as the Transportation Planning Department, Public Works, and General Services Department ⊲ Civil Due Diligence and Final Site Identification and Approvals

ENGINEERING AND PERMIT PREPARATION
⊲ Prepare Permit Set Plans
⊲ Submit Plans to City Engineer
⊲ Plan Review
⊲ Receipt of Permits

CONTENT DEVELOPMENT
⊲ Exploratory Discussions - Objectives, Features, Branding, & Processes ⊲ Content & Implementation Planning
⊲ Features Buildout
⊲ Content Loading
⊲ Quality Assurance Testing
⊲ Beta Testing
⊲ Content Management System Training & Processes

CONSTRUCTION AND INSTALLATION
⊲ Assurance/Performance Bond
⊲ Trenching
⊲ Conduit Install
⊲ Foundation Install
⊲ Utility Connections
⊲ Phased Kiosk Installation

OPERATIONS AND MAINTENANCE
⊲ Regular Kiosk Cleaning
⊲ On-Site and Remote System Operations Monitoring
⊲ Kiosk Troubleshooting & Repairs
⊲ Hardware Upgrades
⊲ Content Updates & Implementation
⊲ Data Analytics Accessibility & Reports
⊲ Advertising Sales & Implementation
DR. ROBERT GASKILL-CLEMONS

FORMER CHIEF TECHNOLOGY OFFICER
CITY OF ST. LOUIS
The rollout of the first 30 kiosks here in St. Louis has been nothing short of AMAZING. The community loves them, and IKE has gone above and beyond to work with us and ensure everything from installation to operations and maintenance went smoothly, was high quality and they have more than met their ongoing maintenance requirements.
#2528
68 KIOSK INFRASTRUCTURE
IKE Smart City is the market leader in the deployment of interactive kiosks in municipal rights-of-way, as demonstrated in successful deployments of 20 kiosk networks nationwide.

TECHNICAL SPECS
The key technical infrastructure components of IKE deployments include:
⊲ P
ower – Efficient access to power sources is critical to kiosk siting success and we work with the City and power suppliers to find the best locations for electrical connections
⊲ Connectivity
– We place kiosks in locations with strong wireless
connectivity and/or fiber optic access to ensure free Wi-Fi connectivity to residents and visitors
⊲ Energy-efficient T
echnology – We are committed to constantly
improving our kiosks to use cutting-edge, energy-efficient technology; recent improvements include auto-dimming displays and upgrading to a more energy-efficient cooling system

CULVER CONNECT FIBER NETWORK
IKE Smart City understands the City’s desire to utilize the Culver Connect Municipal Fiber Network; while it will require additional steps in the infrastructure and installation phase, it is feasible to connect to the City’s fiber network.

PLANNING FOR THE FUTURE
To consolidate competing right-of-way uses to the greatest extent possible while maintaining flexibility for future uses, IKE Smart City can:
⊲ Install additional conduit/ductwork for future needs
⊲ Provide space and/or infrastructure for secondary uses such as bik e
and scooter charging stations and/or EV charging stations

INFRASTRUCTURE DESCRIPTION
POWER SOURCE •

INTERNET CONNECTIVITY •

INFRASTRUCTURE
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69 INSTALLATION

UNPARALLELED EXPERIENCE IN THE

PUBLIC RIGHT-OF-WAY
IKE Smart City has a deep understanding of working with municipalities to construct in the public right-of-way. We are uniquely qualified to execute interactive digital kiosk programs across the country with unparalleled experience in Miami, Houston, and Atlanta. IKE’s fully integrated team has the first and last touch on every kiosk – from fabrication to install and maintenance – to ensure that we maintain the highest standards for our city partners.

Keys to our success include:
⊲ Ability to supply 200 ready-to-install kiosks in a 6-month period ⊲ Highly experienced in public right-of-way and utility construction ⊲ Utilizing industry-recognized SAS to manage large-scale deployments for speed and efficiency
⊲ Providing continuous software integration/upgrades
⊲ Performing kiosk commissioning, on-going maintenance, and outage monitoring ⊲ In-market technicians who react quickly to maintenance concerns and vandalism ⊲ In-market warehouse with replacement parts for quick kiosk repair ⊲ Experienced teams who react quickly to crisis situations and concerns

HOUSTON, TX

CONTRACTED TO INSTALL
125 KIOSKS

MIAMI, FL

CONTRACTED TO INSTALL
150 KIOSKS

ATLANTA, GA

CONTRACTED TO INSTALL
120 KIOSKS

INSTALLATION
©2024 IKE SMART CITY | CULVER CITY INTERACTIVE DIGITAL KIOSKS RFP #2528 71 INSTALLATION PLAN

INSTALLATION
#2528
72 CONSTRUCTION AND INSTALLATION
Each IKE installation is professionally engineered and complies with all local regulations and standards. We start due diligence immediately upon contract finalization and initial installations are typically completed within 6 months depending on site design, identification of power, connectivity, and local permitting requirements. IKE Smart City ensures that:
⊲ Kiosk locations are easily and safely accessible to pedestrians and selected to maximize engagement within the right-of-way
⊲ Locations meet Federal ADA requirements and all applicable City code requirements
⊲ Kiosk locations are selected in close proximity to power sources to avoid long trenches and invasive construction and disruption
Prior to commencing construction, the IKE team will work with the City of Culver City and key stakeholders to ensure minimal disruption to traffic and surrounding areas during the installation process.

SIDEWALK RESTORATION
With any street furniture initiatives, the structure and aesthetics of the surrounding sidewalks cannot be permanently compromised during installation.

Our teams are experts at repairing any surface-level construction required to reach underground elements such as power. Sidewalk repairs are also completed by IKE Smart City following the removal of the kiosks to restore the underlying property to its pre-existing condition.

BEFORE
AFTER

INSTALLATION
©2024 IKE SMART CITY | CULVER CITY INTERACTIVE DIGITAL KIOSKS RFP #2528 73 OPERATION

OPERATIONAL SERVICES AT NO COST TO THE CITY
IKE Smart City is a true partner in implementing smart city technology with an in-house staff dedicated to ongoing operations, software development, content management, and sales. We provide a turnkey solution that provides revenue as well as ongoing operation of the kiosk network at no cost to the City.

ONGOING OPERATIONS
⊲ On-Site and Remote System Operations Monitoring
⊲ Kiosk Troubleshooting & Repairs
⊲ Hardware Upgrades
⊲ Content Updates & Implementation
⊲ Data Analytics Accessibility & Reports
⊲ Advertising Sales & Implementation

CONTINUAL CONTENT MANAGEMENT
⊲ Deployed in accordance with the City’s goals and strategies ⊲ Ensures content is fresh and relevant at all times
⊲ Content services are provided at no cost as part of our service contract

CONTENT AND CREATIVE SERVICES
⊲ Experienced teams of multi-talented design, print, and scheduling experts ⊲ Provide quality content that will exceed expectations ⊲ Our belief in the power of design and our ability to deliver it set us apart from other media companies

OPERATION
#2528
75 ONGOING SOFTWARE INNOVATIONS
IKE Smart City employs a full-time, in-house Technology team that is 100% dedicated to keeping IKE on the cutting edge. Their collective experience spans diverse business segments and platforms which informs more innovative results. This singular focus allows us to work proactively, react quickly, and easily pivot as new opportunities arise.

PRACTICES
⊲ Daily ideating and collaboration
⊲ Thorough research on new trends

and technologies
⊲ Innovation mapping
⊲ Detailed change logs
⊲ User e xperience and interface
(UX-UI) testing
⊲ R
emote bi-monthly release of software
modifications and updates
⊲ Ongoing implementation of new features
S

KIM HILLS

HEAD OF MARKETING & COMMUNICATIONS

MIAMI DDA
IKE Smart City’s ongoing investment and software
development have created a true smart city hub.

GRAHAM CONZETT
Director of Technology

MICHAEL GEE
Engineering Manager

KEVIN HOLLAND
Senior Software Developer

CHRISTOPHER MILES
Software Developer

RYAN HEINLEIN
Site Reliability Engineer

SARAH HUTCHER
Associate Data Analyst

CHRISTOPH ROEDIG
Engineering Manager

CARSON DENTINGER
Software Developer

CARA KANE
Senior Software Developer

DAN MERRITT
Director of Analytics

OPERATION
#2528
76 CONTENT INTEGRATION
IKE was developed to integrate seamlessly with other informational systems to both receive and distribute data. Content is synced in real time, serving as a city’s communication hub.

INCORPORATES MULTIPLE DATA FEEDS
⊲ Accepts content via API integrations and URL feeds
⊲ Can import files (CSV, iCal, Excel, others) to populate specific applications and directories with information
⊲ Can aggregate content from other CMS and CRM systems
⊲ Uses iCalendar and three different third-party calendar formats to create and populate local events with more formats to come ⊲ Is easily updated through a multi-tenant, easy-to-use Content Management System
⊲ Content is synced in real time

WEB-BASED DASHBOARD
The City will have access to our proprietary, multi-tenant Content Management System (CMS) through a secure and easy-to-use web-based Dashboard, which will reflect real-time system health.

We believe that content is best managed by the IKE team, with oversight from our partners.
⊲ Deployed in accordance with the City’s goals and strategies ⊲ Ensures content is fresh and relevant at all times
⊲ Content services are provided at no cost as part of our service contract

IKE CMS

REAL-TIME DATA FEED

EXAMPLES OF OPTIONAL CITY FEEDS

DATADATA DATA DATA

OPERATION
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77 ROBUST REPORTING CAPABILITIES
IKE’s Content Management System (CMS) serves as the City’s centralized location for real-time anonymized data and analytics. Reports are configurable and can be accessed directly by the City through the CMS, or provided by the IKE Project Managers within 24 hours of request.

CHRISTINA CRESPI

EXECUTIVE DIRECTOR

MIAMI DDA
The IKE team has the expertise and the
software to guarantee a successful program.

DASHBOARD NAVIGATION

OPERATION

#2528
78 ACTIONABLE AIR QUALITY DATA
IKE Smart City integrates Google’s Air Quality API into its digital kiosks to inform the public and city partners about air quality conditions.

We are committed to improving and expanding air quality information available through our kiosks, so our Tech team reached out to Google Maps platform to add air quality information to the public interface.

Additionally, we sought to provide our city partners with environmental data to serve as a tool for city initiatives.

HYPER-LOCALIZED AIR QUALITY DATA
The Air Quality API from Google Maps platform provides our Tech team with current air quality conditions in the dense urban areas where our kiosks are located with unparalleled accuracy and data quality. This hyper- localized air quality information is displayed across all IKE networks.

INSIGHTS FOR CITY INITIATIVES
High-quality environment data is vital to city decision-makers to improve air quality measures through policy and initiatives. IKE can be customized to meet the unique needs of each city we serve.

Our team of software engineers can configure a custom CMS allowing easy access to a variety of analytical dashboards that show air quality trends over time and measuring pollutants. Cities can cross-reference this information with other kiosk data to inform decisions that impact the everyday lives of their residents.

OPERA
TION
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79 OPERATION
#2528
80 MANAGING CITY CONTENT
The IKE team will explain the configuration and integration of the data management system and customization options so that the City can optimize the IKE platform.

CITY CUSTOMIZATION OPTIONS
⊲ City is allotted free time on the kiosk each month to communicate policy initiatives, community events, and local content
⊲ Custom advertisements and poster applications can be tailored to highlight key things happening around town
⊲ City can craft survey questions and see responses in real time, changing as often as desired
⊲ Additional photo filters and frames
⊲ Ads to promote city initiatives and events

ONGOING SUPPORT
IKE Smart City’s robust in-house Technology and Creative teams also offer additional support to the City as a value-added service. ⊲ Experienced teams of multi-talented design, print, software engineering, and scheduling experts provide quality service that exceeds expectations ⊲ Designated IKE manager will act as point of contact for City staff to ensure municipal content on the kiosk network is refreshed and up-to-date ⊲ IKE manager will provide graphic design direction and specifications to enable City staff to create custom content independently, if desired Our belief in the power of design and our ability to deliver it set us apart from other media companies.

MOBILE

EXTENSION

FEATURE

HOME-SCREEN

APPLICATION
TILE

OPERATION
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81 OPERATION
TRAINING PLAN: CONTENT MANAGEMENT SYSTEM (CMS)
Our project management team will engage the City of Culver City in two separate training courses.

Training can be conducted in-person or virtually.

1. INITIAL KICK-OFF TRAINING
The first course will occur before kiosks go live and will discuss kiosk functionality, the web-based Content Management System, and how to upload content to IKE.

2. DATA AND REPORTING
After kiosks have been live for a month, IKE Smart City will schedule a second training course to explain IKE’s reporting capabilities. Real-life data from in-market kiosks will be used in this training session. This course will cover IKE’s analytics, air quality data, and anonymized audience reporting. The City will learn how to receive information about kiosk usage, the environment, impressions, visit frequency, dwell time, and Wi-Fi conversions.

Training documents are used throughout, including materials that explain the CMS, analytics, calendar event creation, Photo Booth customization, and more.

The IKE Smart City team will be available on an ongoing basis to answer any questions about IKE’s functionality, Content Management System, and audience data platform. #2528
82 OPERATION

NETWORK CONNECTIVITY & SECURITY
IKE is a well-protected platform that has never experienced a data breach. In addition to protective hardware components, our Software Engineering team uses the Center for Internet Security’s “Top 20 Controls” as guidance for our security framework.

NETWORK CONNECTIVITY

HARDWARE
⊲ Kiosk is constructed with laminated shatterproof tempered glass monitors ⊲ Corrosion-resistant aluminum cabinets are secured with built-in industrial grade tamperp roof locks
⊲ An interior door with an integrated secondary port requires a customized he x key to gain access to IKE’s computers and other internal components

SOFTWARE
⊲

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83 PRIVACY
IKE does not collect or retain any personally identifiable information (“PII”), and IKE Smart City does not sell data to third parties.
⊲ IKE collects only anonymous, aggregated data regarding pedestrian data and each user’s interaction with the kiosk, including the number of touches to the kiosk screen, which features are used most often, and how such features are used. This data is used to improve user experience on the kiosk and will be shared with the City at no cost ⊲ IKE Smart City does not store user information or selfie images. If and when this information is inputted into the kiosk at the sole direction of a user, the information is automatically deleted once the transmission of information is completed ⊲ IKE generates a QR code that users can scan to retrieve selfie photographs or other kiosk information without the need to input any information into the kiosk Our full Privacy Policy can be found here.

OPERATION
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84 MAINTENANCE

MAINTENANCE & REPAIRS
Keeping the IKE network in exceptional working order at all times is our priority. Not only does the appearance and operation of the kiosks represent Culver City, but they are also key factors in community acceptance and our ability to secure advertising sales. IKE Smart City utilizes robust tools, follows clear operational processes, and employs a skilled team of remote and in-market resources that we hold to the highest standards. We are immediately notified of any issues through our remote-monitoring system, onsite team, or 24/7 phone number. While unlikely, in the event of an interruption in service, the City will be immediately notified by the IKE Project Team Lead.

MAINTENANCE

ONSITE COMPONENT REPAIRS AND SOFTWARE SUPPORT
Regional Technical Supervisor
Frequency – Initiated within 24 hours of notification
⊲ Troubleshooting
⊲ Internal component repair or replacement (e.g., computers, lights) ⊲ Larger repairs or replacements (e.g., monitors, doors)

REGULAR MAINTENANCE
In-Market Field Technicians
Frequency – 5 days per week, 1 weekend day
⊲ Inspection
⊲ System testing
⊲ Cleaning and disinfecting
⊲ Photocatalytic nanotechnology coating application
⊲ Paint touch-ups
⊲ Minor repairs
⊲ Escalation of issues if additional repairs are needed

REMOTE MONITORING
IKE Software team
Frequency – 24/7
⊲ Outages
⊲ Intrusion detection
⊲ Troubleshooting
⊲ System overrides
⊲ Software updates/upgrades
⊲ Escalation of issues if onsite support is needed
⊲ City-provided access to CMS dashboard to monitor
outages and maintenance events in real time
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86 CONTENT & USES

A TRUE SMART CITY HUB
IKE interactive digital kiosks deliver valuable smart city services and reinforce a city’s brand as a progressive innovator by driving three fundamental objectives of a vibrant, pedestrian-oriented destination.

CONTENT & USES

WORLD-CLASS SOFTWARE
In-house Software Engineering team with decades of
collective experience develops solutions for consumer
and business applications.

FLEXIBLE AND RESPONSIVE
Flexible data platform seamlessly and securely integrates with third-party services and city systems to update
content in real time.

CONTINUOUS INNOVATION
Continuous investment in platform innovations ensures
IKE stays relevant and can adapt to evolving needs.

MIAMI, FL

OBJECTIVES

PLATFORM

DISCOVERY MOBILITY EQUITY
©2024 IKE SMART CITY | CULVER CITY INTERACTIVE DIGITAL KIOSKS RFP #2528 88 FEATURES AND BENEFITS
IKE will provide Culver City and its residents and visitors with an effective two-way communication platform and valuable new amenity. Our kiosk platform delivers on all functionality and desired features as outlined in the RFP.

WAYFINDING & PUBLIC TRANSIT
IKE’s local directories and robust wayfinding capabilities are seamlessly integrated to turn information into action for users. ⊲ Detailed directory cards for local destinations include geo-located wayfinding information that can be transferred to mobile devices ⊲ Real-time data feed from Transit covers all local transportation options including first- and last-mile solutions
⊲ Information includes schedules, costs, locations, mapping, wheelchair accessibility, delays, and closures
⊲ Trip-planning filters enable customized multimodal point A to point B travel itineraries

CITY & COMMUNITY CONTENT
IKE’s interface provides space for cities, BIDs, and DMOs to deploy custom promotional content.
⊲ Application content showcases the City free of charge ⊲ One of eight panels in the ad loop and any unsold space is dedicated to the City at no cost
⊲ Customizable “Poster” applications on IKE’s home screen are reserved for Culver City

LOCALIZED EXPERIENCE
Each kiosk is location-aware and displays content that is specific to the surrounding area.
⊲ Directory listings are populated with businesses situated within a customizable radius of each kiosk and are sorted based on proximity to the kiosk location
⊲ Wayfinding is location-aware and displays transit options in order of distance to the kiosk in use
⊲ Data is updated through real-time feeds to ensure content reflects the most accurate and up-to-date local information

PUBLIC INFORMATION & PUBLIC SAFETY ALERTS
IKE is a highly visible medium for delivering important information and coordinated messages from multiple city departments.
⊲ Allows for the immediate broadcast of emergency messages and critical updates
⊲ Automatically displays severe weather notifications and AMBER Alerts ⊲ Platform for public service announcements such as road closures and scheduled maintenance

CONTENT & USES
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89 FEATURES AND BENEFITS (CONT.)

INFRASTRUCTURE & SYSTEMS INTEGRATIONS
IKE was designed to seamlessly integrate with existing and future infrastructure, systems, and technologies.
⊲ Serves as a free Wi-Fi hotspot for a minimum radius of 150ft around each kiosk
⊲ Equipped with an emergency call button, which creates two-way connection to emergency services, as well as optional security cameras
⊲ Ability to incorporate EV charging stations and other powered docks such as e-bikes and e-scooters
⊲ Multi-tenant content management system accepts feeds via secure APIs and external URLs

DATA & ANAL YTICS
IKE delivers valuable data and analytics to better understand pedestrian traffic and kiosk engagement.
⊲ Aggregated and anonymized data is never sold to third parties ⊲ Collects pedestrian counts, dwell times, engagement, and most used apps ⊲ Configurable reports are accessible in IKE’s CMS

ECONOMIC DEVELOPMENT
The IKE platform promotes area businesses at no cost to business owners. ⊲ Free interactive directory listings drive awareness of area businesses ⊲ Integrated wayfinding drives foot traffic to increase sales ⊲ IKE listings are based on proximity according to distance from the kiosk, and paid placement is not allowed

ACCESSIBILITY
IKE is an inclusive platform that is 100% ADA compliant and provides additional accessibility with the touch of a button on the home screen. ⊲ Wheelchair accessibility tool repositions on-screen content to lower reach ⊲ High-contrast and increased text size modes for low-vision kiosk users ⊲ Braille plaque directs blind and low-vision users to mobile IKE experience that works with the native accessibility features on mobile devices ⊲ Multilingual in 100+ languages with human-translated interface elements

AIR QUALITY INFORMATION
IKE displays hyper-localized air quality information and provides sophisticated data to support environmental initiatives. ⊲ Air Quality API from Google Maps platform provides current air quality conditions with unparalleled accuracy
⊲ Accurate real-time surveying of outdoor air pollutants down to a street-level resolution
⊲ All collected data is in IKE’s CMS for customizable reports and tracking of climate indicators

CONTENT & USES
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90 ENGAGING USER EXPERIENCE
With constant access to touchscreen technology, users’ expectations of digital technology are high. For this reason, we began development of IKE with a foundational belief that the user experience must be as polished and intuitive as a mobile device experience.

Simple touch gestures activate the system and provide everything a user needs, all in one curated place. We have continuously invested in the development of our software, providing our partners with a product that’s instinctive, smart, and engaging.

KARI KAUFFMAN, CTA

CHIEF DESTINATION EXPERIENCE OFFICER

EXPERIENCE COLUMBUS
One of our main goals is to reveal the best Columbus has to offer to visitors and residents alike. With IKE deploying across our city, we now have a major platform to promote events and help guide discovery of local restaurants, shops and unique things to do. The City of Columbus has so much to offer, and the IKE kiosks are one more way we’re bringing that to life.

CONTENT & USES
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91 MODES OF OPERATION
IKE digital kiosks have two modes of operation – passive and interactive.

PASSIVE MODE
This is the default mode of operation. The entire 65-inch screen is occupied by a 9:16 portrait layout showing a loop of advertising, city, and community content.

INTERACTIVE MODE
To engage in dynamic content, a user touches the screen and the interactive application dashboard is displayed. The ad loop resizes to a 16:9 landscape layout and runs at the top of the screen during user interaction.

MIAMI, FL

PASSIVE MODE
CONTENT SIZE: 56.2" H X 31.6" W

INTERACTIVE MODE
CONTENT SIZE: 18” H X 31.6” W

CONTENT & USES
©2024 IKE SMART CITY | CULVER CITY INTERACTIVE DIGITAL KIOSKS RFP #2528 92 CIVIC RESOURCES

SOCIAL SERVICES SAFE SHELTER

INTERACTIVE SUITE OF APPLICATIONS
The interactive kiosk experience starts with an easy-to-use app dashboard on IKE’s home screen. The engaging suite of apps has been thoughtfully designed to equip each user with all the tools they need to explore, discover, and navigate the city.

MINDFULNESS
PHOTO BOOTHEAT + DRINK
ARCADE

DIRECTIONS
ARTS + CULTURE
EVENTS

TRANSIT
PARKS +

OUTDOORSACTIVITIES
SHOP
STAY
EAT + DRINK

JOB BOARD
Highlights things to
do across a range of
interests
Plenty of options
to satisfy different
culinary cravings
Fun and easy-to-
use video games to
engage pedestrians
Cultural/creative
activities, venues, and
destinations
List of city services
and resources
The what, when,
and where of city
happenings
Identifies real-time
public transit routes
and schedules
Point-to-point
directions for city
wayfinding
Easy access to local
job listings and
opportunities
Take selfies, add
custom filters, and
send to mobile device
Homeless shelters
and facilities with
beds and services
Entices shoppers to
spend at local retail/
businesses
Access to support
services/resources for
residents in need
A wide variety
of overnight
accommodations
Places to enjoy fresh
air, water, and green
spaces
Directs to nearby
spas, gyms, and
places for wellness

DISCOVERY & MOBILITY SOCIAL EQUITY ENTERTAINMENT

CONTENT & USES
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93 DIRECTORY APPLICATIONS
Eleven of IKE’s dashboard applications function as interactive directory listings that promote area businesses, organizations, and destinations free of charge. Each kiosk is programmed with geographic coordinates that automatically populate Directory applications within a customizable radius. While Directory applications share the same framework, each one provides unique content, automatically updated through real-time data feeds, ensuring that IKE’s content is always up-to-date without extensive manual entry. Examples are listed below.

MINDFULNESS
EAT + DRINK ARTS + CULTURE
PARKS +

OUTDOORSACTIVITIESSHOP STAY
• Studio T ours
• Dance Classes
• Y outh Sports
• Senior Center Classes
• Restaurants
• Coffeehouses
• Cafes & Gastropubs
• Bars & Nightlife
• Museums & Galleries
• Public Art & Architecture
• Cinemas & Theaters
• Performance Venues
• Clothing Boutiques
• Specialty Stores
• Grocery & Drug Stores
• Retail Centers & Malls
• Hotels & Motels
• Bed & Breakfasts
• Home Rentals
• Hiking & Scenic Overlooks
• Playgrounds
• Skate Parks/Dog Parks
• Bike Paths
• Spas
• Salons
• Y oga Studios
• Gyms

SOCIAL SERVICES SAFE SHELTER
• Cooling Centers
• Temporary Housing
• Hygiene Facilities
• Food Support
• Health Clinics
• Addiction Resources
• Charitable Organizations

CIVIC RESOURCES
EAT + DRINK

JOB BOARD
• Libraries
• Hospitals
• Municipal Offices
• Police/Fire Stations
• Local Job Boards
• Temp Work Resources
• Employment Agencies

CONTENT & USES
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APPLICATION DASHBOARD
While Directory applications share the same
framework, each one provides unique content.

When a user opens an application, they are
presented with a scrollable list of businesses
arranged by proximity to the kiosk.

SCROLLABLE DIRECTORY LISTINGS
Each Directory listing previews the business or
destination and includes a visual cue to open the
listing for more information. When the user taps on
a listing, a Directory card appears on screen.

DETAILED DIRECTORY CARDS
A Directory card contains comprehensive
information to help a user learn more about their
selection. Once the card is closed, the Directory
listings reappear so the user can continue to
browse the listings.

KEYWORD SEARCH SEARCH BY CATEGORY

REVIEWS

HOURS OF

OPERATION
SEND
PLACE

DETAILS

TO MOBILE
DEVICE
OPENS

DIRECTIONS
APP
PHOTOS

CONTENT & USES
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95 DIRECTORY FEATURES
In contrast to static wayfinding kiosks, IKE offers several unique ways a user can interact with Directory listings. These features help to create a more enjoyable and customized user experience.

FILTERS
Filters allow a user to refine Directory listings based on specific interests and needs. For instance, filters include cuisine, ratings, price, hours, merchandise type, and
distance from kiosk. Filters can also be customized by the City to highlight a curated list of businesses.

BADGES
Badges are a great way to identify places
that are sponsored, supported, or otherwise
showcased by a particular group or organization.

For example, a branded badge might be added
to restaurants featured in Eater Los Angeles.

FEATURED LISTS
Featured Lists can be customized by the City to
showcase curated subsets of businesses and
destinations. Up to six unique Featured Lists can
be added and, when one is selected, a drop-down
drawer will display the curated listings.

FEATURED LIST BUTTONS

CONTENT & USES
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96 MOBILE AND WEB EXTENSIONS
Addresses, directions, and other wayfinding information can be easily transferred from the Directions application and Directory Cards via mobile handoff. Scanning a QR code launches a user’s mobile browser or mapping application and allows for uninterrupted navigation to a selected destination.

DIRECTORY CARD DIRECTIONS SCREEN MOBILE DEVICE
OPENS

DIRECTIONS
APP
SEND

BUSINESS

DETAILS

TO MOBILE
PHONE

SCAN A QR CODE

TO TRANSFER KIOSK

CONTENT TO MOBILE

QR CODE WILL OPEN
DIRECTIONS IN A USER’S

MOBILE MAPPING APPLICATION

CONTENT & USES
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IKE’s Directions app is a central hub of information for available transportation, providing users with real-time departures, delays, service alerts, and availabilities within walking distance of the kiosk. IKE Smart City has partnered with Transit, a leader in the aggregation of real-time transit information, to make it easier to ride public transit and connect to micromobility systems. The functionality of this app is customizable to suit the needs and preferences of the user, offering step-by-step navigation that can be sent seamlessly to a mobile device.

SEARCH FOR

LOCATION

REAL-TIME
PUBLIC

TRANSIT

OPTIONS

STEP-BY-STEP

NAVIGATION
SCROLL

TO SEND

TO MOBILE
DEVICE
PUBLIC

TRANSIT

SELECTED

SCAN QR

CODE TO

SEND TO
MOBILE
DEVICE

PLAN A TRIP
Y ou decide where to go – real-time data of all
transit near the kiosk will help ensure accurate
trip planning to your destination.

SELECT TRANSIT
Select preferences to customize your experience
and reach your destination in the way that is best
for you.

SEND TO MOBILE
After selecting your preferred route, send step-by-
step directions to your selected destination.

DIRECTIONS

CONTENT & USES
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IKE’s Transit application supports the City’s initiatives to promote and encourage the use of public transportation and shared mobility options. This application features public transit routes surrounding the kiosk and offers real-time schedules and departures, bus stops and bike share locations. Users can toggle between list view and map view, and they can enter a specific location that will take them to the Directions application automatically for point-to-point navigation.

SEARCH FOR LOCATION

DEPARTURE
TIMES

STEP-BY-STEP

NAVIGATION
SCROLL

TO SEND

TO MOBILE
DEVICE
PUBLIC

TRANSIT

SELECTED

TRANSIT
STOPS

TRANSIT
ROUTES
TOGGLE

BETWEEN
VIEWS

TRANSIT

TRANSIT ROUTES
IKE displays a list of real-time transit routes
near the kiosk to your destination.

ROUTE DETAILS
Select preferred route to discover upcoming
departure times and nearby stops.

MAP VIEW
Toggle the view from route listings to see nearby
route options on a map.

CONTENT & USES
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99 CREATED FOR ALL COMMUNITIES
Several applications in the suite are designed to improve widespread access to critical resources and services across all communities. IKE’s placement in the public right-of-way ensures those without technology or a data plan can benefit from the content. Because the kiosks function as free Wi-Fi hotspots, they also further connectivity throughout the City.

SOCIAL SERVICES

SAFE SHELTER
EAT + DRINK

JOB BOARD

CIVIC RESOURCES

SOCIAL SERVICES APPLICATION
Complementing existing City resources, this application provides easy access to information on food banks, free health clinics, veteran services, charitable organizations, family services, financial aid, addiction and recovery
resources, mental health assistance, and more.

JOB BOARD APPLICATION
Finding a job can be difficult for those without connectivity.

This application is automatically populated via real-time feeds from multiple local resources. Jobs are geolocated and can be filtered by category and type. Listings include descriptions and detailed information on how to apply.

SAFE SHELTER APPLICATION
This application assists those who are unhoused, experiencing domestic violence, and others looking for a safe place to stay.

Listings of nearby shelters and temporary housing include descriptions, types (e.g., women only, families, men only, etc.), locations, and wayfinding. IKE has the ability to display real-time bed availabilities for facilities that are able to provide that information.

CIVIC RESOURCES APPLICATION
Civic resources serve the public, and this application
makes it easy for residents and visitors to find them.

Listings include government buildings, municipal
departments and services, 311 information, utility
providers, police stations, fire stations, vaccination
centers, evacuation assistance, and more.

DR. ROBERT GASKILL-CLEMONS

FORMER CHIEF TECHNOLOGY OFFICER
CITY OF ST. LOUIS
Ensuring equitable access to technology is at the heart of our ’smart city’ initiative as is finding innovative ways to use technology to support the community. I believe this effort is a significant step forward as well as an example of how technology providers, the City and the community can work together to find innovative solutions that improve the quality of life for the residents and businesses here in St. Louis.

CONTENT & USES
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CUSTOM APPLICATION DESIGN OPTIONS

COLLECTION ONE
With custom icons inspired by sites and local landmarks found in Culver City sprinkled throughout the application tiles, this “easter egg” collection is full of surprise and delight.

HEART OF

SCREENLAND

CULVER CITY BUS

KIRK DOUGLAS

THEATRE

CULVER CITY
HOTEL

CUSTOMIZED COLOR PALETTE

LOCAL TIME

LOCAL WEATHER

PERSONALIZED

GREETING

CONTENT & USES
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CUSTOM APPLICATION DESIGN OPTIONS (CONT.)

COLLECTION TWO
A fresh take on the standard application dashboard, this design layers translucent app tiles over a stylized wallpaper that can be designed to coordinate with City branding.

MULTIPLE APP

ICON OPTIONS

CUSTOMIZED WALLPAPER

LOCAL TIME

OPTIONAL
MOTION

BACKGROUND

PERSONALIZED

GREETING

CONTENT & USES
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CUSTOM APPLICATION DESIGN OPTIONS (CONT.)

COLLECTION THREE
This collection catches the eye with vivid City brand colors against a clean white background and a bold customized wallpaper header.

CULVER CITY

BRAND COLORS

MULTIPLE APP

ICON OPTIONS

CUSTOMIZED WALLPAPER

LOCAL TIME

AND WEATHER

PERSONALIZED

GREETING

CONTENT & USES
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DEDICATED CITY CONTENT: LOCAL EVENTS
Culver City is a vibrant and culturally diverse community with new and unique things to do every day of the week. The Events application helps users discover everything that’s happening in the city today, tomorrow, and all year long.

EVENTS

GET DIRECTIONS / INFO

SCROLLABLE EVENT LISTINGS EVENT DETAILS

DESCRIPTION

SEND TO

MOBILE DEVICE

ADDRESS
TIME

CONTENT & USES
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DEDICATED CITY CONTENT: SURVEY SAYS

PUBLIC POLLING
IKE’s Survey Says application is a simple and efficient way for the City to solicit feedback from the public. It allows residents and visitors to share their opinions, and results are readily available in IKE’s Content Management System for review. Questions can be updated as often as desired.

SURVEY SAYS

CUSTOMIZE POLL INSTANT RESULTS

CONTENT & USES
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DEDICATED CITY CONTENT: PHOTO BOOTH

CITY-BRANDED SELFIES
Pedestrians can take a selfie using IKE’s Photo Booth application and have their photo sent to their mobile device. Scrollable filters with branded features add to the fun experience.

The City of Culver City will be given the exclusive rights to the city frames for a custom-branded experience.

CUSTOMIZABLE FEATURES
⊲ City Frames
⊲ Special Event Frames
⊲ Custom Wearable Stickers
⊲ Custom Translucent Filter

PHOTO BOOTH

PHOTO BOOTH APP - OPEN CUSTOM CITY FRAME WEARABLE STICKER FILTER

SCROLLABLE

FILTERS
WEARABLE STICKERS* LINE UP

AUTOMATICALL Y WITH FACES

IN THE PHOTO
*Stickers can be customized by city

CONTENT & USES
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DEDICATED CITY CONTENT: POINTS OF INTEREST

DOWNTOWN CULTURAL WALKING TOURS
The City’s Art in Public Places Program (APPP) celebrates the unique public art and cultural history of Culver City. IKE’s Points of Interest application can be customized to promote the APPP’s Downtown Cultural Walking Tour. Our IKE team would work with the City to identify the route or curated works. IKE serves as a guide for residents and visitors, displaying the route and descriptions showcasing the art pieces closest to that location. Details from the tour can be send to pedestrian’s mobile devices.

DOWNTOWN CULTURAL

WALKING TOURS

TAP TO LEARN MORE

DESCRIPTION OF SELECTED

POINT OF INTEREST

LEARN ABOUT

TOUR & APPP

SEND TO MOBILELEARN MOREDISCOVER

LOCATION &

DETAIL CARD

SEND TO MOBILE

GET TOUR DIRECTIONS

GET LOCATION DIRECTIONS

CONTENT & USES
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DEDICATED CITY CONTENT: POSTERS

DASHBOARD POSTERS
The City will be given a dedicated and highly visible application on IKE’s home-screen dashboard when the kiosk is in use.

The “Posters” application can be used to display customized information including but not limited to city events and initiatives, promotional messages, and PSAs. The City can utilize this application to deploy any messaging that meets its objectives. ⊲ When a user taps the Posters tile on
the dashboard, the application opens to
additional and more detailed content
⊲ The visual design of the Posters tile is
customizable, differentiating it from the rest of
the applications on the dashboard
⊲ The application accepts static graphics and
text, and a QR code can be used to direct
users to additional sources of information
online
⊲ A mobile extension feature allows a user to
send the poster to their mobile device to take
the information with them
⊲ The IKE Design team will help the City
develop content for the Poster application and
our Content Manager will handle integration
⊲ Posters can be replaced with new content as
frequently as the City desires
MOBILE

EXTENSION

FEATURE
POSTER

APPLICATION

CONTENT

HOME-SCREEN

APPLICATION
TILE

CONTENT & USES
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DEDICATED CITY CONTENT: POSTERS (CONT.)
POSTER EXAMPLE: LAUNCH PROMOTION FOR WYNWOOD BUSINESSES The IKE team partnered with the Wynwood Business Improvement District in Miami on the development of a special launch promotion that used the kiosk platform to support area businesses and organizations in the Wynwood Arts District. In collaboration with local merchants, we created custom Poster applications with integrated QR codes for display on IKE’s dashboard. When scanned by a kiosk user, the QR codes provided access to exclusive discounts during the promotional period.

APPLICATION TILE
POSTER

MANNY GONZALEZ

EXECUTIVE DIRECTOR

WYNWOOD BUSINESS IMPROVEMENT DISTRICT (BID)
Wynwood is the first of many neighborhoods in Miami to
install IKE Smart City kiosks, a City-wide initiative to help pedestrians better navigate around the city and support local businesses. There are over 400 businesses within
the Wynwood Arts District alone, many of them small and locally owned, so the BID is hopeful this new partnership will be beneficial for both the businesses and visitors.

CONTENT & USES
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DEDICATED CITY CONTENT: POSTERS (CONT.)
POSTER EXAMPLE: CORAL GABLES ART TOUR
Coral Gables is filled with unique public art for residents and visitors to enjoy.

Each year, a new piece of art is unveiled and added to the streetscape through an Art Basel sanctioned event. The IKE team worked with the City of Coral Gables to develop and promote a public art walking tour using IKE’s Poster application.

Several versions of the Poster were created so that each kiosk could display a custom map and showcase the art pieces closest to that location.

APPLICATION TILE
POSTER

MOBILE EXTENSION FEATURE ALLOWS USERS TO

TAKE THE POSTERS WITH THEM

CONTENT & USES
110

DEDICATED CITY CONTENT: AD PANELS
IKE will provide the City of Culver City with a 1:1 communication medium at the pedestrian level. The City will receive allocated space for content throughout several areas of the IKE platform at no cost.

CONTENT LOOP
⊲ Ad panels are rotated in 10-second increments
⊲ 12.5% of screen time on each IKE is dedicated to the City for civic content, public service announcements, or other communications ⊲ City content will be spread evenly throughout the day and will be unrestricted by days or times
⊲ Emergency announcements, such as IPAWS do not count against the alloted City advertising time
⊲ In addition to dedicated civic content, all remaining advertising time that is not sold to advertisers will be provided to the City at no cost; IKE Smart City guarantees a minimum of at least 25% city content will be displayed on an annual basis
⊲ Local establishments will be offered a discounted rate to encourage advertisements that reflect the City
⊲ IKE Smart City will dedicate $500,000 in inventory annually to the free promotion of businesses headquartered in Culver City

DYNAMIC CAPABILITIES
⊲ IKE’s advanced integration capabilities can enable dynamic ad content that utilizes real-time data feeds
⊲ A Touch-to-App feature can take pedestrians from an ad in IKE’s ad loop to associated interactive content when they touch the ad

VERTICAL AD HORIZONTAL AD

CONTENT & USES
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PUBLIC AND EMERGENCY MESSAGING
IKE is connected to the Integrated Public Alert & Warning System (IPAWS) All-Hazards feed and automatically checks for alerts every minute so that public safety warnings are displayed in real time without delays.
⊲ Warnings to IPAWS are provided by:
• National Oceanic and Atmospheric Administration (NOAA) • Emergency Alert System (EAS)
• Wireless Emergency Alerts (WEA)
• Over 1,100 other federal, state, local, tribal, and territorial authorities certified by FEMA to publish alerts via software packages ⊲ Alert types include severe weather events and poor air quality, AMBER Alerts, active shooters, and more
⊲ Each kiosk checks for new alerts geofenced to the kiosk location and displays these alerts in a highly visible fashion in Passive Mode ⊲ In Engaged Mode, IKE displays a pulsating alert button on the toolbar to draw attention to any active alerts and provide a way to view details

CITY EMERGENCY MESSAGING
IKE’s multi-tenant CMS allows the City to deploy custom critical messages from multiple city departments. Messages can also be programmed to appear on all kiosks or select kiosk locations only, allowing customization by district.

AIR QUALITY ALERTS
IKE provides alerts on kiosks when air quality conditions are poor, empowering people to make informed decisions to reduce their exposure.

COLUMBUS, OH

VITAL CITY AMENITY FOR 2028 OLYMPICS
IKE’s multilingual interface, free Wi-Fi, and mobile-handoff capabilities make it an ideal tool for international visitors to Culver City, especially in preparation for and during the 2028 Olympics.

Before the games begin, IKE provides a two-way communication system between the City and drivers/pedestrians to convey detours, rerouted traffic lanes, and notifications for pre-games demolition and construction projects.

During the Olympics, IKE’s highly customizable content welcomes visitors to Culver City, directs non-English speakers to landmarks and events in their own language, and ensures that visitors have an authentic Culver City experience.

COMMUNITY-FOCUSED MEDIA

COMMITTED TO COMMUNITIES
IKE Smart City’s mission is to provide public benefit through our media platform in each of our IKE markets. Working closely with key constituents, we strive to understand near-term needs and long-term goals to deliver programming that contributes beyond an economic return. City priorities and partners vary but examples include:

MUNICIPALITIES
We assist city agencies with the widespread deployment of urgent communications such as weather emergencies, active shooters, power outages, transit and traffic alerts, and other important messaging that is critical to public safety.

BUSINESS IMPROVEMENT DISTRICTS
Small and independent businesses define the unique character of urban neighborhoods, and we work closely with Business Improvement Districts to understand how IKE can support their growth.

EDUCATIONAL INSTITUTIONS
IKE Smart City partners with educational institutions and local school districts in the communities we serve to develop hands-on opportunities for creative students to learn about careers in media, design, and advertising.

ARTISTS AND ART INSTITUTIONS
We cultivate extensive relationships with art institutions, artists, and independent curators to develop media programs that showcase the work of established and emerging voices in the public realm.

COMMUNITY-FOCUSED MEDIA

LOCAL BUSINESS SUPPORT
The IKE platform provides small and independent businesses, as well as area non- profits, with significant free and discounted promotional opportunities. In addition, IKE Smart City often creates special initiatives to further support the local business community.

FREE DIRECTORY LISTINGS AND DESTINATION MAPPING
⊲ Each business receives a Directory card that includes address, hours, phone number
, description, photos, ratings, and reviews
⊲ Businesses are easy to find with integrated wayfinding tools (mapping, transit options, and mobile handoff
)
⊲ IKE Directory listings are pro
ximity-based by distance from the kiosk, and paid
placement is not allowed

REDUCED RATE CARDS FOR SMALL LOCAL BUSINESSES
⊲
⊲ The term “Small Business
” shall mean a business headquartered in the City
with annual gross revenue of less than $1MM in the prior calendar year ⊲ IKE Smart City will allocate $500
,000 annually to promote local Culver City
businesses

BERKELEY, CA

TAMPA, FL BALTIMORE, MD

COVID- 19 INITIATIVES
#OBMSUPPORTSLOCAL
This program gave local businesses and non-profits
free time on our kiosks to promote ways the public
could access their products and services during the
mandated closures.

PUBLIC SERVICE ANNOUNCEMENTS
In collaboration with city partners, multilingual COVID-19 messages were quickly created and deployed to keep
the public informed during the public health emergency. #TOGETHERAPART
When citizens began sheltering in place, feelings of
isolation emerged. In partnership with talented artists and institutions across the country, IKE Smart City curated and displayed inspiring messages of connection and hope.

TEMPE, AZ COLUMBUS, OH

BALTIMORE, MD
ARTIST: EMILEE BEESON

COMMUNITY-FOCUSED MEDIA
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PUBLIC ART & EXHIBITIONS
IKE Smart City and OBM have a longstanding commitment to developing media that supports the production and presentation of public art.

Focused on community engagement, the team below works closely with IKE Smart City CEO, Pete Scantland, to lead our art initiatives.

Collaborations across the country include work with art curators and organizations such as:
and artists such as:
⊲ CAMH Museum
⊲ Diana Nawi
⊲ For Freedoms
⊲ Hirshhorn Smithsonian
⊲ ICA Boston
⊲ Larry Ossei-Mensah
⊲ Living Walls
⊲ MCA Denver
⊲ MOCA Los Angeles
⊲ Moody Center
⊲ Pérez Art Museum Miami
⊲ The Hammer Museum
⊲ The Propeller Group
⊲ Wexner Center for the Arts
⊲ Kenneth Alexander
⊲ Outspoken Bean
⊲ Nick Cave
⊲ Genevieve Gaignard
⊲ Jeffrey Gibson
⊲ Ann Hamilton
⊲ Jenny Holzer
⊲ Tomashi Jackson
⊲ Barbara Kruger
⊲ Gerald Lovell
⊲ Mikael Owunna
⊲ Hank Willis Thomas
⊲ Cornelius Tulloch
⊲ Nari Ward
⊲ Carrie Mae Weems

COREY FAVOR
Senior Director of Community Engagement, Arts & Culture Corey brings over 20 years of experience in art direction, business development, and community engagement to his role leading OBM’s public benefit and art initiatives by establishing and expanding partnerships and programs to maximize the positive impact of our media platform. Corey also leads culture initiatives to ensure top talent are selected, engaged, and supported in their roles. He is a member and serves on the boards of several arts and community organizations, including Columbus College of Art and Design.

CURRECIA GAMBLE
Director of Community Engagement
Currecia brings over 10 years non-profit experience to her role as Director of Community Engagement where she strengthens relationships with local non-profits to expand partnerships and programs across all our markets. Her background in communications, marketing, and community relations have successfully helped organizations grow their footprint, execute outreach & engagement campaigns, and increase brand recognition. She serves in various organizations throughout the community that have an emphasis on young professionals, women, and children.

COMMUNITY-FOCUSED MEDIA
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HOUSTON, TX
ARTIST: OUTSPOKEN BEAN

TAMPA, FL

TAMPA MUSEUM OF ART

BALTIMORE, MD

BALTIMORE MUSEUM OF ART

OAKLAND, CA
ARTIST: DAVID BRUCE GRAVES

CASE STUDY, LOCAL ART AT LAUNCH

PUBLIC ART IN WYNWOOD, FL
In the Miami neighborhood of Wynwood, IKE Smart City partnered with Wynwood Walls, a local institution and international destination featuring the world’s greatest artists working in the graffiti and street art genre. Together, IKE Smart City and Wynwood Walls commissioned original artwork from local graffiti artists around the theme “Welcome to Wynwood” which was displayed at IKE’s launch.

IKE Smart City also partnered with Pérez Art Museum Miami (PAMM) to promote its exhibitions and feature art from its permanent collection. The work of Italian artist Marco Brambilla, known for intricate video collages, was shown throughout the summer and fall of 2021 in conjunction with his exhibition, Heaven’s Gate.

MIAMI, FL
ARTIST: MARCO BRAMBILLA

MIAMI, FL
ARTIST: REI RAMIREZ

MIAMI, FL
ARTIST: NICO

MIAMI, FL
ARTIST: BAGHEAD

CASE STUDY, ART NATIONWIDE

ART FOR ACTION, NON-PARTISAN VOTER INITIATIVE
IKE Smart City and OBM developed and deployed a non-partisan voter awareness campaign in advance of the 2020 election. The nationwide effort worked to counteract voter suppression and inspire engagement and action through public art.

The campaign alternated IKE’s “Y ou Can Vote” messages with artist-generated content. Art for Action featured the work of seven local and five national artists, including Carrie Mae Weems, Jeffrey Gibson, Jenny Holzer, and Tomashi Jackson. Art was curated by the Wexner Center for the Arts and Diana Nawi.

Art for Action ran on 206 large-format displays and 276 IKE screens in 16 cities, reaching a daily audience of 3.34 million, and a total audience of 106.7 million.

CHARLOTTE, NC
ARTIST: JENNY HOLZER

ATLANTA, GA
ARTIST: TOMASHI JACKSON
WASHINGTON, D.C.

ARTISTS: CARRIE MAE WEEMS & JEFFREY GIBSON

ATLANTA, GA
ARTIST: JEFFREY GIBSON

ATLANTA, GA
ARTIST: FOR FREEDOMS

COLUMBUS, OH
ARTIST: ROBERT TRUJILLO
ST. LOUIS, MO
ARTIST: IKE SMART CITY
©2024 IKE SMART CITY | CULVER CITY INTERACTIVE DIGITAL KIOSKS RFP #2528 122

ACCESSIBILITY
IKE: INCLUSIVE & ACCESSIBLE
IKE is an inclusive platform designed to serve the needs of all community members. The kiosks are 100% ADA compliant and have been reviewed by an accessibility specialist. Kiosks are accessible to persons with disabilities and adhere to the American Disabilities Act of 1990 (“ADA”) and other relevant legal requirements. Specifically, IKE meets:
⊲ ADA 307.2 Protrusion Limits design recommendations (for blind and low vision) by having no protruding objects, greater than 4 inches, above 27 inches from ground level
⊲ ADA 308.2 Forward Reach design recommendations by allowing all controls to be reachable between 15 and 48 inches from ground level ⊲ ADA 309.4 Operation recommendations and does not require tight grasping, pinching, or twisting of the wrist
⊲ ADA 308.3 Side Reach design recommendations by allowing all controls to be reachable between 15 and 48 inches from ground level ⊲ ADA 304.3.2 T-Shaped Space clearance standard at all kiosk locations The kiosks feature scrollable on-screen content and an accessibility feature that adjusts the height of the content for users in wheelchairs.

Low-vision users are able to resize and/or change the text to high-contrast mode for additional focus on text and graphic elements. Both features are activated by the touch of a button on the side of IKE’s home screen.

HIGH CONTRAST MODE COMPARISON

DEFAULT INTERFACE HIGH CONTRAST MODE

LARGE TEXT MODE COMPARISON

DEFAULT INTERFACE LARGE TEXT MODE

WHEELCHAIR ACCESSIBILITY TOOL
Repositions on-screen content to lower reach
VISUAL SUPPORT TOOLS:

ACCESSIBILITY
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INNOVATIONS IN ACCESSIBILITY

NATIONAL FEDERATION OF THE BLIND PARTNERSHIP
IKE Smart City’s partnership with the National Federation of the Blind is an example of how our Product and Software teams have worked to pioneer cutting-edge technologies.

As a result of this collaboration, a new wayfinding contactless solution optimizes the IKE experience for all users.

APPROACH
In 2020, IKE Smart City collaborated with the National Federation of the Blind (NFB) staff at their Center of Excellence in Nonvisual Accessibility (CENA) to develop a nonvisual access solution for our informational wayfinding kiosks. We worked with the NFB’s Blind Users Innovating and Leading Design (BUILD) team to assess whether transferring the IKE experience to blind and low-vision users’ mobile devices while navigating city streets is a preferred method of use over other more common hardware solutions.

After the solution was hailed to be an effective interface and innovative option by both organizations, the IKE Product and Software teams solicited user feedback to validate the planned approach.
⊲ We conducted 21 usability sessions over six weeks with blind and low-vision users with varying degrees of vision loss and technological experience levels ⊲ Each participant evaluated the prototype independently and made note of usability frustrations, delights, and surprises ⊲ The observations and learnings from each session were documented and used to direct subsequent sessions
+

ANIL LEWIS

EXECUTIVE DIRECTOR, BLINDNESS INITIATIVES

NATIONAL FEDERATION OF THE BLIND
We are impressed with [IKE Smart City]’s willingness to listen to, incorporate, and innovate the feedback and recommendations received from our CENA staff and BUILD users toward the improvement of your kiosk experience for blind and low-vision users.

ACCESSIBILITY
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INNOVATIONS IN ACCESSIBILITY (CONT.)

RESULTS
Our findings drove a Phase 1 approach that allowed blind and partially sighted users to navigate and interact with the IKE interface using familiar accessibility features on their own mobile devices. In response to the partnership with IKE Smart City, the NFB invited our Product team to participate in a panel at their Smart Cities Summit in January 2021.

BRAILLE PLAQUE
IKE displays a braille plaque along the spine of the
kiosk instructing blind and low-vision users to scan a
QR code with their mobile device’s camera

MOBILE IKE EXPERIENCE
The QR code auto-directs users to a mobile
version of IKE where they have access to the
same content that is available on the kiosks

BUILT-IN ACCESSIBILITY FEATURES
The mobile IKE experience follows Web Content Accessibility Guidelines (WCAG) to work in tandem with the native accessibility features on the user’s mobile device, including TalkBack and VoiceOver tools

ACCESSIBILITY
©2024 IKE SMART CITY | CULVER CITY INTERACTIVE DIGITAL KIOSKS RFP #2528 129CONFIDENTIAL & PROPRIETARY TRADE SECRETS

A SUCCESSFUL PARTNERSHIP
National Federation of the Blind
Mark Riccobono, President | 200 East Wells Street at Jernigan Place Baltimore, MD 21230 | 410 659 9314 | www.nfb.org with the NFB. We are confident that the decision to incorporate the mobile hand-off modifications is the best solution to make the IKE kiosk accessible to blind and low-vision users.

IKE Smart City, through the active engagement of blind and low-vision users and expanded interaction with other relevant experts, has used what we feel is an exemplary process in the design, development, and implementation of your kiosk technology. As a result, we were pleased to have your team highlight this strategy at our Smart Cities Summit held on January 28, 2021.

Thank you for your commitment to improving the lives of those in our community. We look forward to our continued collaboration and hope to continue to serve as a resource for your company.

Best regards,

Anil Lewis
Executive Director, Blindness Initiatives
National Federation of the Blind

Mark Riccobono, President | 200 East Wells Street at Jernigan Place Baltimore, MD 21230 | 410 659 9314 | www.nfb.org

Via Email Only

February 9, 2021

Jibran Shermohammed, Esq.

VP of Development and Corporate Counsel
IKE Smart City, LLC
250 North Hartford Avenue
Columbus, OH 43222
[email protected]

Dear Mr. Shermohammed:

In follow-up to our initial discussions centered around IKE Smart City’s (ISC) digital wayfinding kiosk capabilities, suite of applications, and your company’s journey to finding a best-in-class accessibility solution for blind and low-vision citizens, I’d like to thank you for the virtual demonstration of the kiosk-to-mobile-phone hand-off solution, which you initially provided to our team on May 14, 2020, and the subsequent engagement thereafter. As you know, the members of the National Federation of the Blind (NFB) believe in the full capacity of blind people and have the power to transform dreams into reality through relationships with companies such as IKE Smart City.

We truly appreciate your collaboration with the staff of our Center of Excellence in Nonvisual Accessibility (CENA), and the active engagement through our Blind Users Innovating and Leading Design (BUILD) program to assess whether transferring the IKE kiosk experience to blind and low-vision users’ mobile devices is the preferred method of use over other more common hardware solutions. We’re very pleased to hear that the twenty-one usability sessions over six weeks in August and September of 2020 with our BUILD participants—all having varying degrees of vision loss and technological experience levels—yielded beneficial results that helped determine a mobile hand-off software solution. I understand the BUILD program sessions revealed that use of a personal mobile device while navigating city streets is an effective interface for those who are blind or have low vision and is an innovative option that offers improved quality of life for the blind and low-vision user by leveraging successful third party mobile solutions.

We are impressed with ISC’s willingness to listen to, incorporate, and innovate the feedback and recommendations received from our CENA staff and BUILD users toward the improvement of your kiosk experience for blind and low-vision users. We also appreciate your thoughtful approach of speaking with software accessibility experts, conducting field research on tactile keypads for kiosks, and speaking with fast-food kiosk engineers, in addition to your continued conversations

ACCESSIBILITY
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MULTILINGUAL INTERFACE
IKE is multilingual and provides the highest quality translations to accommodate those whose primary language is not English. Cities designate the languages that best reflect their community. Then kiosk users easily choose their language from the list on IKE’s home screen. ⊲ Our interface does not rely solely on free machine-translation tools like Google Translate, which has limitations when it comes to grammatical accuracy and cultural nuance
⊲ We use human interpreters to translate key interface elements to ensure that they are correct and contextual, thus avoiding cultural misinterpretations
⊲ Each kiosk can be programmed to reflect the predominant language in the area surrounding its location
The kiosks come with the following languages loaded into the system, and languages can be easily added or removed. ⊲ English
⊲ Amharic
⊲ Arabic
⊲ Armenian
⊲ Bosnian
⊲ Farsi
⊲ French
⊲ German
⊲ Spanish
⊲ Greek
⊲ Hebrew
⊲ Hindi
⊲ Italian
⊲ Japanese
⊲ Korean
⊲ Polish
⊲ Mandarin
⊲ Portuguese
⊲ Russian
⊲ Somali
⊲ Tagalog
⊲ Urdu
⊲ Vietnamese

LANGUAGE

SELECTOR DRAWER

ACCESSIBILITY
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ADVERTISING

MEDIA SALES STRATEGY
The cost of the IKE program, both initial capital and ongoing expenses, is borne entirely by IKE Smart City and is recouped by paid advertising revenues. In addition to paid advertising, IKE also displays city, community, and interactive content at no cost to the City.

The kiosks are placed in highly visible intersections with frequent pedestrian activity to ensure maximum impact for advertisers and the highest level of kiosk usage.

Our Media Sales team has decades of collective experience and focuses on best-in-class customer-centric service. Media buyers from the largest national agencies seek out our inventory based on our ability to deliver value to their clients.

Integral to our success are the strong relationships we have built with blue-chip national advertisers – strong relationships that are required in order to successfully fill premium spaces with quality and impactful campaigns. Examples of the premium brands we work with include:

ADVERTISING

EXAMPLE OF LOCAL BUSINESS SUPPORT

BERKELEY, CA

)

ADVERTISING
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ADVERTISING GUIDELINES
Our Sales team is adept at contracting only tasteful advertising copy and imagery.

We adhere to all local advertising restrictions and always work directly with our city partners to form mutually agreed-upon advertising restrictions, which will be incorporated into our final agreement.

IKE Smart City will comply with all Advertising Guidelines as outlined in the IX.

Advertising section of the City’s RFP for Interactive Digital Kiosks.

To alleviate administrative burden on the City, we recommend that the list of prohibited categories be incorporated into the agreement, rather than requiring pre-approval for every advertisement. In the event that the City objects to an advertisement displayed on the kiosks, the IKE team will promptly remove it. If it is ever unclear whether an advertisement is restricted, the IKE team will send it to the City for pre-approval prior to posting.

TAMPA, FL

FINANCING & TERM
QUESTIONNAIRE (CONT.)
E. FINANCING AND TERM

1. Outline the proposed financing and revenue sharing program, including:
a. Detailed advertising projections;
b. Cost recovery for Kiosks, installation, utility costs and maintenance over the term of the contract;
c. Revenue sharing model that includes a percentage guaranteed to the City, with a minimum revenue guaranteed for every year of the agreement as well as extended options for the City’s consideration, relative to potential phasing implementations.

2. Describe any other fees/revenues/considerations not previously detailed in the above (i.e., signing bonus, other incentives, etc.) Please see response on the following pages.
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PROPOSAL
IKE Smart City will manufacture, install, operate, and maintain an IKE kiosk program at no cost to Culver City. IKE proposes an initial phase of 15 kiosks, with a second Phase of 15 additional kiosks at the City’s and IKE’s mutual discretion. IKE Smart City will work with Culver City and local stakeholders to identify mutually agreeable locations for all units.

FINANCIAL PROPOSAL
⊲ Signing Bonus: IKE Smart City will pay $1 million cash bonus to the City, payable in two installments: $500k upon installation of the first kiosk of Phase 1, and $500k upon installation of the first kiosk of Phase 2.
⊲ Revenue Share: Each year of the term, IKE Smart City will pay the greater of:

A. 50% of Net Revenues, defined as gross revenues less customary operating expenses depicted on the following page
B. Minimum Annual Guarantee (MAG) of $50,000 per year, per kiosk deployed, escalating 5% in years 5, 10, and 15.
⊲ Revenue Share Summary
• Over the life of the term, average annual revenue paid to Culver City is projected to be $2,655,635.36
• Over the life of the term, total revenue paid to Culver City is projected to be $53,112,707.18

FINANCING & TERM

LOCAL CONTENT GUARANTEE
Overview: In addition to the “active mode” content which supports local resources 100% of the time and is ad-free, IKE Smart City will work with the City and local stakeholders to ensure that a sufficient amount of City and local content appears in the “passive mode” loop.
⊲ City Content: 25% of passive mode content dedicated to the City. • At all times, 1 of 8 passive mode will be allocated to the City to promote City messaging, PSAs, or other City content at no charge to the City. • In addition to the 1/8 guaranteed above, IKE Smart City will give the City first priority on any unsold inventory. On an annual basis, IKE Smart City guarantees that City content will occupy 25% of the passive mode screen time. ⊲ Local Business & Non-profit Content: $500,000 will be allocated by IKE Smart City annually to promote local businesses and non-profits headquartered in Culver City.

TERM
Due to the significant capital investment required to deploy the kiosk network, IKE Smart City proposes a 10-year initial term, with a 10-year renewal term if IKE Smart City is in good standing at the end of the initial term. The pro formas on the following pages assume a 20-year franchise term for completeness.
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PRO FORMA
TERM YEARS 1 - 10

FINANCING & TERM
Year 1 2 3 4 5 6 7 8 9 10
Gross Revenues
Culver IKE Phase 1 (15 units) 2,096,640.00$ 2,429,481.60$ 2,780,406.72$ 2,863,818.92$ 2,949,733.49$ 3,038,225.49$ 3,129,372.26$ 3,223,253.43$ 3,319,951.03$ 3,419,549.56$ Culver IKE Phase 2 (15 units) 2,096,640.00 2,429,481.60 2,780,406.72 2,863,818.92 2,949,733.49 3,038,225.49 3,129,372.26 3,223,253.43 3,319,951.03 3,419,549.56 Total Gross Revenues 4,193,280.00$ 4,858,963.20$ 5,560,813.44$ 5,727,637.84$ 5,899,466.98$ 6,076,450.99$ 6,258,744.52$ 6,446,506.85$ 6,639,902.06$ 6,839,099.12$ Expenses
Sales and Management Expense (524,160.00)$ (607,370.40)$ (695,101.68)$ (715,954.73)$ (737,433.37)$ (759,556.37)$ (782,343.06)$ (805,813.36)$ (829,987.76)$ (854,887.39)$ Electricity (48,600) (50,058) (51,560) (53,107) (54,700) (56,341) (58,031) (59,772) (61,565) (63,412) Data (23,400.00) (24,102.00) (24,825.06) (25,569.81) (26,336.91) (27,127.01) (27,940.82) (28,779.05) (29,642.42) (30,531.69) Property Insurance (20,250) (20,858) (21,483) (22,128) (22,792) (23,475) (24,180) (24,905) (25,652) (26,422) Media Liability Insurance (7,034.16) (8,150.84) (9,328.18) (9,608.03) (9,896.27) (10,193.15) (10,498.95) (10,813.92) (11,138.33) (11,472.48) Personal Property Taxes (47,203.56) (42,483.20) (37,762.85) (33,042.49) (28,322.14) (23,601.78) (18,881.42) (14,161.07) (9,440.71) (4,720.36) Depreciation (405,000.00) (405,000.00) (405,000.00) (405,000.00) (405,000.00) (405,000.00) (405,000.00) (405,000.00) (405,000.00) (405,000.00) Maintenance (126,630.00) (188,551.80) (234,119.41) (200,034.60) (1,031,697.65) (146,798.88) (218,583.21) (271,408.56) (231,894.93) (312,480.13) Total Expenses (1,208,071.00) (1,353,032.70) (1,486,340.96) (1,471,771.56) (2,323,677.08) (1,459,769.67) (1,553,316.72) (1,628,699.28) (1,612,561.18) (1,717,364.79) Net Revenues 2,985,209.00$ 3,505,930.50$ 4,074,472.48$ 4,255,866.29$ 3,575,789.90$ 4,616,681.32$ 4,705,427.80$ 4,817,807.58$ 5,027,340.88$ 5,121,734.33$ Rent Income
Minimum Annual Guarantee 1,500,000.00$ 1,500,000.00$ 1,500,000.00$ 1,500,000.00$ 1,651,400.94$ 1,650,000.00$ 1,650,000.00$ 1,650,000.00$ 1,650,000.00$ 1,816,541.04$ Percentage - 252,965.25 537,236.24 627,933.14 136,494.01 658,340.66 702,713.90 758,903.79 863,670.44 744,326.13 Total Rent Income 1,500,000.00$ 1,752,965.25$ 2,037,236.24$ 2,127,933.14$ 1,787,894.95$ 2,308,340.66$ 2,352,713.90$ 2,408,903.79$ 2,513,670.44$ 2,560,867.17$ Lease Term
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PRO FORMA (CONT.)
TERM YEARS 11 - 20

FINANCING & TERM
Year 11 12 13 14 15 16 17 18 19 20
Gross Revenues
Culver IKE Phase 1 (15 units) 3,522,136.05$ 3,627,800.13$ 3,736,634.13$ 3,848,733.16$ 3,964,195.15$ 4,083,121.01$ 4,205,614.64$ 4,331,783.07$ 4,461,736.57$ 4,595,588.66$ Culver IKE Phase 2 (15 units) 3,522,136.05 3,627,800.13 3,736,634.13 3,848,733.16 3,964,195.15 4,083,121.01 4,205,614.64 4,331,783.07 4,461,736.57 4,595,588.66 Total Gross Revenues 7,044,272.09$ 7,255,600.26$ 7,473,268.26$ 7,697,466.31$ 7,928,390.30$ 8,166,242.01$ 8,411,229.27$ 8,663,566.15$ 8,923,473.13$ 9,191,177.33$ Expenses
Sales and Management Expense (880,534.01)$ (906,950.03)$ (934,158.53)$ (962,183.29)$ (991,048.79)$ (1,020,780.25)$ (1,051,403.66)$ (1,082,945.77)$ (1,115,434.14)$ (1,148,897.17)$ Electricity (65,314) (67,274) (69,292) (71,371) (73,512) (75,717) (77,989) (80,328) (82,738) (85,220) Data (31,447.64) (32,391.07) (33,362.80) (34,363.69) (35,394.60) (36,456.44) (37,550.13) (38,676.63) (39,836.93) (41,032.04) Property Insurance (27,214) (28,031) (28,872) (29,738) (30,630) (31,549) (32,495) (33,470) (34,474) (35,508) Media Liability Insurance (11,816.66) (12,171.16) (12,536.29) (12,912.38) (13,299.75) (13,698.75) (14,109.71) (14,533.00) (14,968.99) (15,418.06) Personal Property Taxes (16,446.79) (14,802.12) (13,157.44) (11,512.76) (9,868.08) (8,223.40) (6,578.72) (4,934.04) (3,289.36) (1,644.68) Depreciation (141,111.22) (141,111.22) (141,111.22) (141,111.22) (141,111.22) (141,111.22) (141,111.22) (141,111.22) (141,111.22) (141,111.22) Maintenance (170,180.13) (253,397.85) (314,636.91) (268,829.78) (1,386,515.37) (197,285.41) (293,757.56) (364,750.42) (311,647.40) (419,947.16) Total Expenses (1,352,709.37) (1,464,983.55) (1,556,200.10) (1,541,319.13) (2,690,908.00) (1,534,587.77) (1,665,006.26) (1,771,013.20) (1,754,024.03) (1,899,570.40) Net Revenues 5,691,562.72$ 5,790,616.70$ 5,917,068.16$ 6,156,147.18$ 5,237,482.30$ 6,631,654.25$ 6,746,223.01$ 6,892,552.95$ 7,169,449.10$ 7,291,606.93$ Rent Income
Minimum Annual Guarantee 1,815,000.00$ 1,815,000.00$ 1,815,000.00$ 1,815,000.00$ 1,998,195.14$ 1,996,500.00$ 1,996,500.00$ 1,996,500.00$ 1,996,500.00$ 1,996,500.00$ Percentage 1,030,781.36 1,080,308.35 1,143,534.08 1,263,073.59 620,546.01 1,319,327.12 1,376,611.50 1,449,776.47 1,588,224.55 1,649,303.46 Total Rent Income 2,845,781.36$ 2,895,308.35$ 2,958,534.08$ 3,078,073.59$ 2,618,741.15$ 3,315,827.12$ 3,373,111.50$ 3,446,276.47$ 3,584,724.55$ 3,645,803.46$ Lease Term
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REFERENCES
QUESTIONNAIRE (CONT.)
F. REFERENCES
List the name, address, e-mail address and telephone number of references from at least three (3) recent similar projects. Include a brief description of the work provided for each reference. California municipal or county projects are preferred. Y ou may offer more than three recent similar projects if desired. The references should include the start date of the project and the date of completion for each project.

Please see response on the following pages.
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REFERENCES
IKE Smart City has been the leading kiosk provider and operator for the past nine years. We have active contracts in over 20 cities, including the cities listed below to manufacture, install, operate, and maintain IKE interactive digital kiosks in the public right-of-way. IKE has extremely positive relationships with all of our city partners, never defaulting on a contractual commitment. Additional references are available upon request.

Y N E E S E /
L

REFERENCES
Date of Completion: All IKE networks are operational and ongoing. #2528
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CITY LEADERS LOVE IKE

REFERENCES

KIERON SLAUGHTER

CHIEF STRATEGIST

OFFICE OF ECONOMIC DEVELOPMENT, CITY OF BERKELEY

ALLISON GLENN

SENIOR CURATOR, PUBLIC ART FUND AND CO-CURATOR
COUNTERPUBLIC 2023

MAYOR SHENG THAO

CITY OF OAKLAND

MAYOR SYLVESTER TURNER

CITY OF HOUSTON

JOHN LEONARD

DIRECTOR OF ECONOMIC DEVELOPMENT

CITY OF WEST HOLL YWOOD

MANNY GONZALEZ

EXECUTIVE DIRECTOR

WYNWOOD BUSINESS IMPROVEMENT DISTRICT
The technology, amenities and services provided by the IKE kiosks have been received with open arms by our business community and we are confident that the platform will support our commercial business districts.

We’re very excited to join this public/private partnership with IKE to improve our smart city infrastructure in Berkeley.

The IKE program provided a much-needed platform for Houston-based artists to consider the impact of their work in public space. IKE Smart City simultaneously raised the visibility of their practices while making art accessible to a wide range of communities in Houston. Not to mention, the team was professional, fun, and easy to work with.

They [IKE kiosks] will not only modernize how we find our way throughout the city of Oakland, but also empower businesses, non-profits, boost tourism, and invigorate our economy.

It’s not just about how these kiosks will serve us today. They’re also a visible sign of our commitment towards technology and innovation, not just for those who are already digitally connected but also those who are not. Each kiosk is equipped with free public access Wi-Fi and will connect people with the many social services, jobs, and skill training options available throughout our city.

This partnership is just the kind of forward-thinking way of doing business the City of West Hollywood prides itself on. It is a great example of how the public and private sectors can work together to benefit the entire community. Not only does this partnership foster the arts in our city, but it also financially supports programs critical to our seniors and at-risk community members.

Wynwood is the first of many neighborhoods in Miami to install IKE Smart City kiosks, a City-wide initiative to help pedestrians better navigate around the city and support local businesses. There are over 400 businesses within the Wynwood Arts District alone, many of them small and locally owned, so the BID is hopeful this new partnership will be beneficial for both the businesses and visitors.
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PROJECT TIMELINE

IMPLEMENTATION SCHEDULE

*If the City of Culver City can facilitate access to electrical power, this timeline can move at the stated pace; timeline extend if IKE Smart City must work independently work with SoCal Edison to access power. **This timeline assumes a 30-day permitting timeline and no construction moratoriums.

INSTALLATION STEPS
⊲

⊲

n
⊲

P
re-Construction Siting
Kiosk Fabrication
Site-Specific Plans, Permit
Submission & Bidding
Construction &
Installation
● first kiosk installed in each phase
MONTH 1 MONTH 5 MONTH 9MONTH 3 MONTH 7 MONTH 11MONTH 2 MONTH 6 MONTH 10MONTH 4 MONTH 8 MONTH 12 Content Development,
Training & PR Launch
Ongoing Media Sales

CONTRACT AWARDED &

CITY APPROVAL COMPLETE

INSTALLATION MILESTONES
PHASE 1: 15 KIOSKS PHASE 2: 15 KIOSKS
148

QUESTIONNAIRE (CONT.)
QUESTIONNAIRE (CONT.)
G. PRIOR LITIGATION
List any litigation involving Kiosks from the last five (5) years in which you, your parent company, your affiliate, or your subsidiary were a named party. Include a brief description of the litigation, including any resolution of the litigation.

None.

H. IMPLEMENTATION SCHEDULE
Include a detailed implementation schedule with an estimated project start date (sourcing materials, etc.) of January 8, 2025, and note key project milestones and timelines for deliverables. Identify any assumptions used in developing the schedule.

See Implementation Schedule/Project Timeline on page 148 for key project milestones and timeline of deliverables.

I. CERTIFICATE(S) OF INSURANCE
The City will require the successful proposer to provide Certificates of Insurance evidencing required coverage types and the minimum limits. See the attached City Draft Standard Agreement for more information on the City’s insurance requirements.

If chosen as the successful bidder, IKE Smart City agrees to provide Certificates of Insurance as laid out in Culver City’s Standard Agreement regarding insurance requirements.

J. BUSINESS TAX CERTIFICATE
The proposing organization does not require a Culver City Business Tax Certificate to respond to this RFP. However, the successful proposer will be required to acquire a Culver City Business tax certificate during the contracting process and maintain an active certificate throughout the contracted period.

IKE Smart City has acquired a Culver City Business tax certificate and will maintain it as an active certificate throughout the contracted period.

K. LICENSE AGREEMENT
The City will require the successful company to execute a license agreement with the City. The license agreement shall include, but not be limited to, the following areas:

1. Insurance;

2. Indemnification of City;

3. Installation and maintenance of Kiosks;

4. Content of Kiosks;

5. Community benefits;

6. Revenue sharing and other incentives; and

7. Location of Kiosks.

If chosen as the successful bidder, IKE Smart City agrees to execute a license agreement with the City.
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CULVER CITY BUSINESS LICE
QUESTIONNAIRE (CONT.)
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ATTACHMENTS

LETTER OF TRANSMITTAL

SUBMITTING ORGANIZATION
IKE Smart City, LLC

PERSON AUTHORIZED TO BIND THE PROPOSER
Name: Jibran Shermohammed
Title: Vice President of Development & Corporate Counsel

PERSON AUTHORIZED TO NEGOTIATE THE CONTRACT
Name: Clay Collett
Title: Senior Development Director

PERSONS TO CONTACT FOR CLARIFICATION
Name: Clay Collett
Title: Senior Development Director

Name: Jessica Yas Barker
Title: Development Manager

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ATTACHMENTS
SA
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INDUSTRY LEADER & PROVEN SUCCESS
We have been operating IKE networks since 2015 with great success. Over 20 cities across the nation have selected us as their preferred partner and endorsed our product and team as superior to the competition.

UNPARALLELED EXPERIENCE
Over the past nine years, we have invested heavily in our software and hardware to deliver the most technologically advanced platform available. We have refined our processes through our work with cities across the country and have a history of success exceeding the expectations of our city partners.

LOCAL BUSINESS SUPPORT
With free directory listings geolocated to each kiosk, robust trip-planning wayfinding features that provide step-by-step directions, and discounted advertising for local small businesses, IKE Smart City is committed to the economic development of Culver City’s local businesses and attractions.

CUSTOMIZABLE DYNAMIC PLATFORM
The flexibility of IKE’s design and software allows Culver City to customize the platform to create a hyper-local interactive digital kiosk experience that reflects the City’s unique characteristics and brand.

ART & COMMUNITY PROGRAMMING
The digital kiosk platform is an opportunity to promote community initiatives and extend the reach of public art to build culturally vibrant neighborhoods.

STAFFED TO SUCCEED
Our vertically integrated team is comprised of skilled contributors from each discipline led by experienced Project Managers. Our investment in full-time resources ensures a seamless turnkey program.

SIGNIFICANT REVENUE GENERATION
IKE’s financial offer includes: $1M signing bonus, $1.5M MAG at full deployment and 50% share of net advertising revenue.

FINAL WORD
IKE Smart City is uniquely qualified with its proven success and unparalleled experience implementing interactive
digital kiosk programs across the country, including in California. We are excited for the opportunity to bring a wealth of public benefits and smart technologies to the City of Culver City to drive discovery, mobility, and equity.

We hope the enclosed information has demonstrated our
differentiators and superior value. Many thanks for taking the time to review our materials.
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THANK YOU

PETE SCANTLAND
Chief Executive Officer
250 N Hartford Ave
Columbus, OH 43222

JIBRAN SHERMOHAMMED
VP, Development & Corporate Counsel
250 N Hartford Ave
Columbus, OH 43222

CLAY COLLETT
Senior Development Director
9165 Sunset Blvd
West Hollywood, CA 90069

JESSICA YAS BARKER
Development Director
9165 Sunset Blvd
West Hollywood, CA 90069

City Council Meeting AgendaOctober 28, 2024

City Council Meeting Agenda
October 28, 2024