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D – Fraud, Waste, and Abuse Program - Audit Recommendation Update

Cupertino City Council
July 2, 2024

Document
D – Fraud, Waste, and Abuse Program - Audit Recommendation Update
Meeting
July 2, 2024
Body
Cupertino City Council
Original file
103 KB
Text extracted from the city's file for reading and search. Open the original on legistar.granicus.com. That file is the official record.

Audit Report
Received by Audit
Committee
Audit Report
Received by City
Council
Moss Adams Observations Moss  Adams Recommendations Did  the City
Agree?
Status Completion  Date/
Estimated Completion Date
The City has not implemented a
robust fraud, waste, and abuse program to educate
employees on potential red flags or a
whistleblower hotline to report allegations of
wrongdoing that could detect issues sooner.

Develop and implement a comprehensive fraud,
waste, and abuse program.

Yes Completed October  2022. The City has a policy in
place and conducted a recorded training
on the FWA program including the
anonymous hotline. All new hires are
required to view the training and policy.

Employees must sign a document to
confirm.

The City needs an anonymous method for
employees or members of the public to submit
complaints.

Implement an anonymous whistleblower hotline
and standardized complaint management
processes.

Yes Completed September  2022. The City entered into
contract with a FWA hotline provider.

The City needs to have regular ethics or fraud,
waste, and abuse training. Training is imperative to
a robust ethics and fraud, waste, and abuse
program by reinforcing the City’s values, describing
suspicious activity, and providing information on
the organization’s reporting environment (i.e., how
to report concerns, complainant protections,
complaint responses).

Develop and schedule fraud, waste, and abuse
training to all City employees, including
mechanisms in place to protect employees from
retaliation.

Yes Completed In  October 2022, all employees were
required to attend or view the recorded
training.  Employees had to sign a
document to confirm. All new hires are
required to view the training and policy.
2022 Fraud, Waste, Abuse Program (FWA)
As of 7/19/2022 Update as of 6/2024
6/27/2022 7/19/2022  (first
reading)

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