FC14MEMORANDUMFC 14 (03-11-25) Page 1 of 2TO: Melanie Richardson, P.E. Interim Chief Executive OfficerFROM:RachaelGibson Chief of External AffairsSUBJECT: FY26 Annual Evaluation Report(Year 5: July 2025 – June 2026) for the 2021 Santa Clara County Multi-JurisdictionalProgram for Public Information (PPI)DATE: August 10, 2026Valley Water continues to support local partners in the Federal Emergency ManagementAgency's (FEMA's) National Flood Insurance Program (NFIP) Community Rating System (CRS) program. The CRS is a voluntary incentive program that recognizes and encourages communityfloodplain management activities that exceed the minimum NFIP requirements.Through the CRS, flood insurance holders in participating communities receive discountedpremium rates to reflect the reduced flood risk. The three goals of the CRS are:1. Reduce flood damage to insurable property,2. Strengthen and support the insurance aspects of the NFIP, and3. Encourage a comprehensive approach to floodplain management.BackgroundValley Water has supported the local CRS program since 1998. Since Valley Water is not a land-use agency (i.e., city, town, or county), it is not considered an NFIP community and does not technically qualify to participate in the CRS program.Valley Water's flood risk reduction activities throughout Santa Clara County (county) earns CRS credits that are transferred to each CRS participating community, supporting savings on NFIP insurance policies within those jurisdictions. Currently, 11*1of the 16 communities (cities, towns, and the county) within Santa Clara County participate in the CRS program.FEMA first introduced the Program for Public Information (PPI) as a CRS creditable activity in2013. The PPI encourages CRS-participating communities to work with local stakeholders to design a community outreach program on flood risk reduction that best fits local needs. This can be done as a single or multi-jurisdictional effort. 2021 Santa Clara County Multi-Jurisdictional Program for Public Information (PPI)On April 27, 2021, the Valley Water Board of Directors adopted the 2021 PPI following completion of the 2015 PPI; the governing bodies of the CRS participating communitiesadopted the 2021 PPI soon thereafter. In addition to updating the PPI every five years, FEMA requires CRS communities seeking continued CRS credit to complete an Annual Evaluation Report on PPI efforts and share thereport with their governing bodies. Attached is the final Annual Evaluation Report for Fiscal Year 26 (Year 5 of the 2021 PPI). Overall, the CRS Users Group/PPI Committee successfully implemented and completed the 2021 PPI in FY26. Please direct questions about the PPI Annual Evaluation Report to Amy Fonseca, Acting Manager, Office of Civic Engagement at (408) 630-3005. *1Current Participating CRS Communities include: Valley Water and the Cities of Cupertino, Gilroy, Los Altos, Milpitas,Morgan Hill, Mountain View, Palo Alto, San Jose, Santa Clara, and Sunnyvale.
Melanie Richardson, P.E. Interim Chief Executive Officer Page 2 of 2 August 10, 2026 Rachael Gibson Chief of External Affairs External Affairs DivisionDate Attachment: Annual Evaluation Report for FY26 (Year 5) for the 2021 Santa Clara County Multi- Jurisdictional Program for Public Information (PPI) cc: R. Gibson, K. Yasukawa, A. Fonseca, CRS File
Santa Clara County Multi-Jurisdictional Program for Public Information 2021 FY26 Annual Evaluation Report (Year 5: July 2025 to June 2026) July 2026 Prepared by: Santa Clara Valley Water District and Santa Clara County CRS communities
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I. INTRODUCTIONThe Community Rating System (CRS) is a voluntary program of the Federal Emergency Management Agency’s(FEMA) National Flood Insurance Program (NFIP). The CRS program allows communities to earn flood insurancepremium discounts for their residents and businesses by implementing local mitigation, floodplain management,and outreach activities that exceed the minimum NFIP requirements to reduce the risk of flooding.In Santa Clara County, 11 (eleven) communities, including Santa Clara Valley Water District (Valley Water) haveactively participated in the FEMA NFIP CRS for over 30 years.The CRS participating communities (CRS communities) are City of Cupertino, City of Gilroy, City of Los Altos, Cityof Milpitas, City of Morgan Hill, City of Mountain View, City of Palo Alto, City of San Jose, City of Santa Clara, Cityof Sunnyvale, and the Santa Clara Valley Water District (Valley Water).CRS communities, along with their external non-governmental stakeholders, non-CRS communities: City ofSaratoga, Town of Los Altos Hills, Town of Los Gatos, and the County of Santa Clara who opted to join the 2021Program for Public Information (PPI), comprised the 2021 PPI Committee. The original 2021 PPI Committee islisted in Table 1. Original Members of the Santa Clara County Multi-Jurisdictional 2021 PPI Committee of the 2021PPI (Attachment 1). Since the development of the 2021 PPI, there may have been changes to the community’soriginal 2021 PPI Committee members (either the internal representatives to the organization and/or the externalstakeholders). Those member changes are noted on the meeting attendance sheets.CRS-creditable PPIs can be single or multi-jurisdictional. For the 2021 PPI, FEMA requires that each CRScommunity provide at least two representatives to the regional PPI Committee to meet the credit requirement, withat least half of the representatives from outside the local government. Additionally, at least half of therepresentatives must attend all the meetings of the regional PPI Committee.An essential benefit of the PPI Committee’s work is close collaboration between local public agency staff who workon flood protection throughout Santa Clara County. Together, PPI Committee members continue strengtheningtheir individual CRS programs and ensuring communities can evaluate their flood programs against a nationallyrecognized benchmark.The 2021 PPI Committee, the remaining non-CRS communities (City of Saratoga, Town of Los Gatos, Town of LosAltos Hills, and the County of Santa Clara), and other interested parties make up the Santa Clara County CRSUsers Group.The Santa Clara County CRS Users Group collaborates to ensure floodplain management activitiesprovide enhanced public safety, reduced damage to property and public infrastructure, and avoidance of economicdisruption and loss in Santa Clara County. Through the five-year PPI development and the annual reportingprocess, members of the SC County CRS Users Group learn from one another about local floodplain managementactivities, including flood protection and land use issues.Under the CRS program, flood insurance premium rates are discounted to reward CRS communities’ actions thatmeet the three goals of the CRS:(1) reduce flood damage to insurable property.(2) strengthen and support the insurance aspects of the NFIP; and(3) encourage a comprehensive approach to floodplain management.Flood insurance premiums for CRS communities are reduced in 5% increments for every 500 CRS points earned. As of May 31, 2026, the total savings for Santa Clara County residents from CRS discounts are approximately $2 million. 1 of 57 ATTACHMENT 1
Valley Water is the lead flood protection agency for Santa Clara County. Valley Water performs many flood preparedness outreach and stream stewardship/maintenance activities that can earn credit points for CRS communities. Since Valley Water is not a land-use agency, the points Valley Water earns as a “fictitious community” provide a foundation upon which the CRS communities can build. FEMA approved this unique arrangement with Valley Water in 1998. The CRS Coordinator’s Manual, 2013 Edition, included the option to undertake a Program for Public Information (PPI), which standardizes our flood preparedness outreach messages and increases communities’ CRS points. Each participant of the PPI Committee brings unique perspectives and suggestions that enhance the PPI. Each community must adopt the PPI through a formal vote by the community’s governing body. In 2013, Valley Water helped initiate and facilitate the effort to develop the first Multi-Jurisdictional PPI, enabling all Santa Clara County CRS communities to work together and benefit from the effort. Non-CRS communities were also invited to participate in developing the PPI. This work effort resulted in the 2015 Multi-Jurisdiction PPI (2015 PPI). On April 14, 2015, Valley Water’s Board adopted the 2015 PPI, which sunset in April 2020; the other CRS communities’ governing bodies adopted the 2015 PPI soon thereafter. Under the CRS, a PPI must be updated every five years. Each subsequent year after adopting the PPI, the PPI Committee must submit an annual evaluation report to FEMA describing the PPI implementation for the prior fiscal year. The PPI Committee must evaluate whether the flood risk reduction messages in the PPI remain relevant and adjust the PPI as needed. The annual evaluation report is shared with each CRS community’s governing body as an informational item. As required for CRS credit, annual evaluation reports for FY16 (Year 1 of the 2015 PPI) through FY19 (Year 4 of the 2015 PPI) were prepared, sent to each CRS community’s governing body, and included in each community’s respective annual recertifications or as part of a community’s documentation for those that were cycled on any given year. In FY20 (Year 5 of the 2015 PPI), the PPI Committee updated the 2015 PPI, which had expired. The Insurance Services Office (ISO), FEMA’s CRS program management contractor, exempted the PPI Committee from submitting an annual evaluation report for FY20 (Year 5 of the 2015 PPI) as the committee focused on updating the document. In February 2020, Valley Water hosted the start of the five-year PPI update process. Fifteen Santa Clara County communities worked together to update the 2015 PPI. These communities included the current 11 CRS communities as well as four non-CRS communities that expressed interest in joining the 2015 PPI and possibly the CRS program. Staff and external stakeholders from each agency participated in developing the new PPI. In March 2020, the Coronavirus (COVID-19) outbreak started. The California State Emergency Services Act, the Governor’s Emergency Declaration related to the COVID-19 pandemic, the Governor’s Executive Order N-29-20, and Order of the County of Santa Clara Public Health Officer dated March 16, 2020, went into effect.The COVID-19 pandemic caused far-reaching, unprecedented changes. Businesses and organizations faced economic and operational uncertainty across every industry and sector. The workforce impacts during COVID-19 caused delays beyond control, including the PPI Committee’s ability to continue its work of updating the 2015 PPI. Many communities shifted priorities to respond to the public health crisis; therefore, FEMA provided an extension of completing the update to the 2015 PPI to early 2021. The 2021 PPI Committee reconvened in October 2020 to resume the 2015 PPI update. Several virtual meetings followed until the 2021 PPI Committee completed the 2021 PPI in April 2021. The 2021 PPI was adopted by CRS communities, as indicated in Table 1. Adoption Dates 2021 PPI. 2 of 57 ATTACHMENT 1
II. 2021 PPI DEVELOPMENT PROCESS Valley Water, CRS, and non-CRS communities initiated the 2021 PPI process in February 2020. Discussions were postponed due to COVID-19; the process was reinitiated in October 2020. The Santa Clara County 2021 Multi-Jurisdictional Program for Public Information document was completed in April 2021 (refer to Section I. Introduction for COVID-19-related delays). Virtual meetings were held between 2020 and 2021 to develop the 2021 PPI. FEMA’s six priority topic messages and the three additional messages identified in the 2015 PPI carried forward into the 2021 PPI. The 2021 PPI Committee felt all nine topics and supporting messages were still relevant for reaching Santa Clara County residents and ensuring they were flood-ready. The below listed is Table 3 in the 2021 PPI: CRS Priority Messages Topic NumberTopic message Public Message(Select one message per topic) TOPIC #1 Know your flood hazard Know your flood risk Contact your floodplain manager to find out if your property is in a floodplain Check if your home or business is in a Special Flood Hazard Area TOPIC #2 Insure your property for your flood hazard Get flood insurance ahead of time Insure your property There is a 30-day waiting period for the policy to take placeTOPIC #3 Protect people from the flood hazard Put your 3-day emergency kit together Follow evacuation orders Learn the best route to high ground TOPIC #4 Protect your property from the flood hazard Protect your home from flood threats Prepare your home Sandbags can offer protection against a foot or less of floodwater Get sandbags before a floodTOPIC #5 Build responsibly Build responsibly in floodplains Comply with development requirements Check with your city/county floodplain manager before you build TOPIC #6 Protect natural floodplain functions Keep creeks clean and flowing Keep debris and trash out of our streams Don’t pollute, dump, or drain anything in creeks Additional Outreach Topic Messages (only one message per topic) TOPIC #7 Develop an emergency plan Develop an emergency plan TOPIC #8 Download disaster apps Download disaster emergency apps TOPIC #9 Understand shallow flooding risks––don’t drive through standing waterUnderstand shallow flooding risks - don’t drive through standing water The 2021 PPI Committee worked between the meetings to draft the 2021 PPI and review the extensive list of outreach and flood response projects (Attachment 2). Based on the 2021 PPI Committee’s evaluation of the 2015 PPI, the consensus was that most of the 2015 PPI flood risk reduction messages were still relevant, so only minor edits were incorporated as needed. This became the basis for the 2021 PPI; therefore, no additional FEMA review was required, as the 2015 PPI already ensured its provisions were fully compliant with FEMA requirements. FEMA's ISO CRS Specialist and Technical Reviewers determine how many CRS points the 2021 PPI activities earn. The PPI Committee estimates that of the possible 350 points for Activity 330, each CRS community could earn up to 300+/- points for PPI efforts. Once Valley Water approved the 2021 PPI (5-Year Plan), the final document was provided to the 2021 PPI Committee to present to their governing bodies for adoption and implementation. 3 of 57 ATTACHMENT 1
Table 1. Dates of 2021 PPI Adoption shows each agency's 2021 PPI approval dates; all 11 CRS communities have adopted the 2021 PPI. Table 1. Adoption Dates of the 2021 PPI Community Date Presented Adopted Santa Clara Valley Water District4/27/21 X City of Cupertino 8/17/21X City of Gilroy 7/01/21 XCity of Los Altos 7/13/21 XTown of Los Altos Hills (*non-CRS community) Not required Not required Town of Los Gatos (*non-CRS community)Not required Not requiredCity of Milpitas 5/18/21 XCity of Morgan Hill 6/16/21 XCity of Mountain View 6/22/21 XCity of Palo Alto 6/14/21 XCity of San Jose 11/16/21 X City of Santa Clara 7/06/21 XCounty of Santa Clara (*non-CRS community) Not required Not requiredCity of Saratoga (*non-CRS community) Not required Not requiredCity of Sunnyvale 6/29/21 X Total Approved 11 *Non-CRS communities are encouraged to participate in the ongoing efforts and initiatives of the Santa Clara County CRS Users Group and/or PPI Committee; however, those who opted to participate in the 2021 PPI are not required to adopt the PPI or share annual evaluation reports with their governing bodies. III. ANNUAL EVALUATION REPORTS The 2021 PPI states that the 2021 PPI Committee will meet at least once yearly to evaluate the PPI and incorporate any needed revisions. This meeting is coordinated in conjunction with the ongoing CRS User’s Group meetings, which occur at least twice a year. The evaluation will cover the following: Review of projects that were completed. Evaluate progress toward outcomes. Provide recommendations on projects that have not been completed. Provide recommendations for new projects not previously identified. Address any Target Audience changes; and Assess the program's impact during an actual flood event if one has occurred. The 2021 PPI Committee prepares the annual evaluation report for submission with each CRS community’s annual CRS recertification package (or scheduled 5-year cycle visits). The annual evaluation report is then shared with each CRS community governing body as an informational item. As required, annual evaluation reports for FY22 (Year 1 of the 2021 PPI) through FY26 (Year 5 of the 2021 PPI) were prepared, sent to each CRS community’s governing body, and included in each community’s respective annual recertifications or as part of a community’s documentation for those that were cycled on any given year. Section V. 2024 Santa Clara County CRS Users Group/PPI Committee Meetings – Monitoring and Evaluating the 2021 PPI of this annual evaluation report summarizes the meetings held to develop the FY26 Annual Evaluation Report (Year 5 of the 2021 PPI). 4 of 57 ATTACHMENT 1
Table 2 below shows how each community expects to share the FY26 Annual Evaluation Report with its governing body. Table 2. How the 2021 PPI FY26 (Year 5) Annual Evaluation Report will be shared with the Community’s Governing Body CommunityMethod for SharingSanta Clara Valley Water District Board Non-Agenda ItemCity of Cupertino Consent Item Council Agenda City of Gilroy Consent CalendarCity of Los Altos Council Informational Staff ReportTown of Los Altos Hill (*non-CRS community)Not requiredTown of Los Gatos (*non-CRS community) Not requiredCity of Milpitas Memo to City CouncilCity of Morgan HillCouncil Consent CalendarCity of Mountain View Council Weekly Update “Council Connection” City of Palo Alto Informational Staff Report City of San Jose Council Consent Calendar City of Santa Clara Council Consent CalendarCounty of Santa Clara (*non-CRS community)Not requiredCity of Saratoga (*non-CRS community) Not requiredCity of Sunnyvale City Manager’s “Update Sunnyvale” *Non-CRS communities are not required to share annual evaluation reports with their governing bodies. IV. 2021 PPI ACCOMPLISHMENTS FOR FY26 The 2021 PPI Committee identified three efforts needed from each CRS community to prepare and finalize subsequent annual evaluation reports. 1. Governing bodies must adopt the 2021 PPI (Table 1. Adoption dates of the 2021 PPI). The 2021 PPI Committee must prepare an annual evaluation report and share it with its governing body as informational items (Table 2. How the 2021 PPI Annual Evaluation Report for FY26, Year 5 will be shared with the Community’s Governing Body). 2. For each fiscal year (July 1 - June 30), the communities must implement and monitor the outreach/flood response projects identified in Appendix A, CRS Creditable Outreach and Flood Response Projects by CRS Community of the 2021 PPI (Attachment 2). 3. The PPI Committee must review and consider the ‘New Initiatives’ identified in the 2021 PPI (page 66) for advancing flood risk reduction efforts. Governing Bodies Approval: All 11 CRS communities’ governing bodies, including Valley Water, adopted the 2021 PPI. Each agency (Community) shows the approval dates in Table 1 noted above. Tracking System: The 2021 PPI is multi-jurisdictional and includes 15 agencies (11 CRS communities and four non-CRS communities). Tracking implementation is quite complex compared to a single-agency PPI. As the informal lead agency, Valley Water oversees the record-keeping to ensure consistency throughout the county. An electronic file-sharing system, Egnyte, is set up with folders for each community to file and share documents related to the 109 potential outreach/flood response projects identified in the 2021 PPI and all CRS-related documentation. This also includes a comprehensive spreadsheet tracking which lists outreach projects accomplished in any given fiscal year by each community (Attachment 2). This spreadsheet, along with the annual evaluation report, will be submitted with annual CRS recertifications or as part of scheduled 5-year cycle visits. 5 of 57 ATTACHMENT 1
ISO assigns credit for Valley Water outreach/flood response projects to all Santa Clara County CRS communities’ ratings. Some communities also choose to carry out and report on their own outreach/flood response projects, in addition to those of Valley Water. These projects are shown on the composite spreadsheet(Attachment 2 - Appendix A from 2021 SC County Multi-Jurisdictional PPI noting FY26 Project Accomplishments) and include input from each agency. The PPI Committee discussed the benefits of using the Egnyte shared filing system for tracking the 2021 PPI outreach/flood response projects and all CRS-related documentation. The PPI Committee also discussed ensuring each agency regularly uploads its CRS documentation. These benefits are: - Information Share/Knowledge Transfer: CRS communities can view each other’s program documentation. When a community improves its CRS rating, another community can access the documents submitted to determine how the CRS credited activities helped improve the score. - Document Repository: A central location for CRS-related documentation, organized to mirror the CRS Coordinator’s Manual (by community/activity/element), proves helpful when a community experiences staff turnover. - Documentation Submittals: CRS documents are organized and easy to share with the CRS Specialists conducting cycle visits and/or annual recertification. Summary of PPI Projects Accomplished in FY26 Attachment 2 of this annual evaluation report includes the complete outreach/flood response project list. It lists all projects proposed in the 2021 PPI, with a “Project Accomplishments” column noting actions taken during the fourth year, FY26 of the 2021 PPI. Audiences Projects Accomplished Community at Large (CAL) 81 potential projects, 64 accomplished Residents and Businesses in the Special Flood Hazard Area (SFHA) 18 potential projects, 16 accomplished Messengers to Other Target Audiences (Organizations & Businesses Serving the Community) 10 potential projects, 10 were accomplished*Total Accomplished Projects90 of 109 * Note: All projects carried out by CRS communities were accomplished in FY26. Variance in the number of potential projects versus accomplished projects is due to no updates from non-CRS communities, which is not required for this annual evaluation report. These numbers go well beyond the minimum requirements of the CRS program for PPI credit under Activity 330. We anticipate all CRS communities will receive the maximum number of credits for our collective efforts in FY26. Valley Water’s Outreach/Flood Response Projects The 2021 PPI Committee identified each community's outreach/flood response projects. The implementation of these projects is reflected in the ‘FY26 (Year 5) of the 2021 PPI Project Accomplishments’ column of Attachment 2. FY26 Annual Flood Awareness Campaign Valley Water’s FY26 Flood Awareness Campaign (Attachment 3 for more details) effectively educated and engaged residents in Santa Clara County about the risks of flooding, emphasizing the importance of proactive preparation and access to vital safety resources. The campaign leveraged cutting-edge technologies like digital geo-targeting and multilingual outreach, blending traditional strategies with innovative solutions to connect with communities at risk of flooding. 6 of 57 ATTACHMENT 1
Goals:1.Awareness: Educate FEMA-designated Special Flood Hazard Areas (SFHAs) residents and businesses about their flood risks and mitigation strategies.2.Preparedness: Empower residents to take preventative actions, including knowing their flood risk, signing up for emergency alerts, and knowing where to find free sandbags.3.Access:Provide multilingual resources and technologies to connect diverse communities with flood safety information, including the innovative Valley Water’s Surface Water Data Portal. When extreme weather strikes, residents can know if their home is at risk of flooding by visiting alert.valleywater.org for the latest information on local creeks and reservoir water levels. Refer to Attachment 3 for more details on Valley Water’s FY26 flood awareness campaign. CRS Community Outreach/Flood Response ProjectsOther Community Engagement EffortsOctober 2025 officially kicked off the flood season.On November 19, 2025, staff participated in a flood preparedness press conference held at Valley Water’sEmergency Operations Center site in San José. The press conference was a joint news event with the City of San José, the County of Santa Clara, and the National Weather Service. The event featured speakers from Valley Water and participating agencies, a tour of Valley Water’s Emergency Operations Center, and an emergency kit assembly table with flood-readiness materials.
Valley Water Education Outreach ProgramValley Water’s Education Outreach includes flood awareness messaging in classroom lessons presented year-round. A dedicated flood-focused lesson is offered from October through April. Valley Water’s role as a flood protection agency is introduced in all lessons so that participants in Education Outreach programs know that flood protection is one of Valley Water’s core objectives in Santa Clara County.The following are the Education Outreach efforts from July 2025 - June 2026. 7 of 57
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Flood-Focused Programs Education Outreach offers two lessons and one assembly focused on flood awareness and preparedness: The Three Little Pigs and the Bad Weather Wolf for transitional kindergarten through second grade, and Watershed Maps for second and third grades. The Three Little Pigs and the Bad Weather Wolf is also offered as a school assembly. The results of the Flood-Focused Programs delivered between July 2025 and June 2026 are as follows: 101 flood-focused programs 2,645 students 124 educators Flood Awareness Messaging In addition to Flood-Focused Programs, Education Outreach provided additional flood awareness messaging in general classroom presentations, assemblies, libraries, and public events. The results of the general flood protection messaging between July 2025 and June 2026 are as follows: 302 programs with general flood protection messaging 8,728 students messaging 374 educators 661 public youth in Santa Clara County Community Events and Engagement Booth Support at Events Valley Water staff made a concerted effort to actively participate in community events, including community festivals and emergency preparedness affairs, particularly in communities and neighborhoods in or near flood zones. In FY26 (from September 2025 – May 2026), Valley Water and the communities’ staff hosted 29 booths and distributed flood preparedness information on flood safety and emergency preparedness materials, including Valley Water’s annual FPM. Those events are listed below: 1. July 4, 2025 – San Jose Council District 8 Fourth of July Fireworks, San Jose 2. July 5, 2025 – Morgan Hill Chamber Night Music Series, Morgan Hill 3. July 16–17, 2025 – Mountain View Technology Showcase, Mountain View 4. July 24, 2025 – Happy Hollow Season of the Senior Safari, San Jose 5. August 2, 2025 – Asian Americans for Community Involvement Back-to-School Health Fair, San Jose 6. August 5, 2025 – San Martins Lions Club National Night Out, San Martin 7. August 5, 2025 – Morgan Hill National Night Out, Morgan Hill 8. August 15, 2025 – Morgan Hill Chamber Friday Night Music, Morgan Hill 9. August 16, 2025 – Cupertino Chamber Night Market, Cupertino 10. August 21, 2025 – San Jose Chamber BBQ, San Jose 11. August 28, 2025 – Happy Hollow Season of the Senior Safari, San Jose 12. August 30, 2025 – Santos Family Car Show, Alviso 13. August 30–31, 2025 – Silicon Valley Pride Parade and Festival, San Jose 14. September 6, 2025 – Capitol Park Goss Neighborhood Association National Night Out, San Jose 15. September 6–7, 2025 – Mountain View Art and Wine Festival Booth, Mountain View 16. September 13, 2025 – Rotary Club of Cupertino Silicon Valley Fall Festival, Cupertino 17. September 21–23, 2025 – WateReuse California Conference, San Diego 18. September 26, 2025 – Assemblymember Ahrens’ Inaugural Fall Harvest BBQ, Santa Clara 19. September 27, 2025 – Vovinam Viet Vo Dao 34th Annual Moon Festival, San Jose 20. September 28, 2025 – Stevens Creek Trail (FoSCT) Trailblazer Race, Mountain View 21. October 11, 2025 – Martial Cottle Park’s Fall Festival 2025, San Jose 22. October 11, 2025 – Guadalupe River Park Conservancy Pumpkins in the Park, San Jose 8 of 57 ATTACHMENT 1
23. October 11, 2025 – Cupertino Chamber Diwali Festival, Cupertino 24. October 18, 2025 – Valley Health Foundation Women's Leadership and Policy Summit, San Jose 25. October 25, 2025 – District 8 Fall Family Festival, San Jose 26. October 25, 2025 – Senator Cortese’s 3rd Annual Picnic by the Lake, San Jose 27. November 12–15, 2025 – Cal-IPC Symposium, Ventura 28. December 6, 2025 – Santa Visits Alviso Foundation Drive, Alviso 29. February 13, 2026 – ASCE SJ Younger Member High School Day, San Jose 30. February 13, 2026 – City of San Jose D1 and D10 w/ NAACP, San Jose 31. March 28, 2026 – CEEF/CUSD Run for Great Schools 5K and Fun Run, Cupertino 32. March 28, 2026 – CERT 5K Family Fun Run (D10), San Jose 33. April 18, 2026 – City of Milpitas Earth Day, Milpitas 34. April 25, 2026 – Acterra Love Our Earth Festival / WaterPaloooza, Palo Alto 35. April 25, 2026 – Morgan Hill Community Earth Day Festival, Morgan Hill 36. May 9, 2026 – Berryessa Art & Wine Festival, San Jose 37. May 23–24, 2026 – Morgan Hill Mushroom Mardi Gras, Morgan Hill 38. June 6–7, 2026 – 50th Annual Sunnyvale Wine & Art Festival, Sunnyvale 39. June 12, 2026 – WEPA Fest 2026, San Jose 40. June 13, 2026 – AACSA's 45th Annual Juneteenth Festival, San Jose 41. June 13, 2026 – Dia De Portugal, San Jose Speakers Bureau Program In FY26 (from July 2025 through June 2026), Valley Water's ‘Managing our Precious Resource Speakers Bureau Program’ reached the 11 organizations listed below. All general presentations mention flood protection and the need to ‘Get Flood Ready’ regardless of the county’s drought status. They also include links to Valley Water’s ‘Flood Ready’ information and resources webpage (ValleyWater.org/floodready), the hotline to call to report obstructions in creeks, and flood preparedness collateral available for all in-person events. Valley Water’s Speakers Bureau Program can customize presentations to update community groups on water-specific issues and provide updates on projects in their area. The FY26 presentations that included flood preparedness information are listed below. 1. July 28, 2025 – Cory Neighborhood Association, San Jose 2. August 12, 2025 – Los Altos Kiwanis Club 3. September 4, 2025 – West San Jose Kiwanis Club 4. January 28, 2026 – The Forum, Palo Alto 5. February 27, 2026 – Valley Water’s Water Works Program (via Zoom) 6. April 2, 2026 – Valley Water’s 101 Academy 7. April 9, 2026 – Santa Teresa Catholic Church, San Jose 8. June 4, 2026 – Coin Laundry Association 9. June 8, 2026 – LAFCO (AM presentation), Sunnyvale 10. June 8, 2026 – LAFCO (PM presentation), Morgan Hill 11. June 9, 2026 – LAFCO (PM presentation), San Jose V. 2026 SANTA CLARA COUNTY CRS USERS GROUP/PPI COMMITTEE MEETINGS – MONITORING AND EVALUATING THE 2021 PPI The FY26 Santa Clara County CRS Users Group/PPI Committee meeting was held on May 21,2026. Attendance by CRS communities was high. Staff from some non-CRS communities, external stakeholders, and other interested parties were also in attendance. Agendas, meeting notes, and attendance sheets for each meeting are included (Attachments 4-8). As required by CRS, the objective of the meeting was to monitor the implementation of the 2021 PPI, determine if the desired outcomes were achieved, and discuss whether any changes to the 2021 PPI were needed to complete this annual evaluation report. The PPI Committee agreed that the 2021 PPI messaging and projects would remain the same for the duration of the 2021 PPI, which sunsets in 2026. 9 of 57 ATTACHMENT 1
VI. MESSAGING – Other Initiatives The multi-jurisdictional PPI Committee identified several possible opportunities in the 2021 PPI to expand on existing initiatives and may consider initiating newer ones as follows: 1. Continue and expand the standardized flood message prepared for each community to include flood messages in utility bills yearly, including PG&E. 2. Expand on partnerships with local chambers of commerce to disseminate and share flood preparedness information. 3. Expand on outreach to the Asian and Latino communities who live in flood-prone areas. 4. Expand on outreach to ‘hot spots’/flood-prone areas by hosting on-site or virtual public events. 5. Expand the reach to local homeowners’ associations (HOA)s and apartment associations (i.e., Executive Council of Homeowners [ECHO]). 6. Expand the reach to residents in historically underserved and low-income communities through partnerships with organizations that serve these communities (i.e., Second Harvest Food Bank and others). 7. Communities could pursue FEMA Matching Funds Grants for severe Repetitive Loss Areas. 8. Review and expand other public information activities, such as Flood Protection Assistance (Activity 360) and Flood Insurance Promotion (Activity 370). 9. Develop a region-wide Flood Response Preparations (FRP) messaging plan. The messages the PPI Committee originally chose are still relevant to Santa Clara County. The committee will continue to increase its efforts to encourage people to prepare personal/family emergency plans and be flood-ready for the duration of the 2021 PPI. The PPI Committee will also continue coordinating efforts with Valley Water’s Education Outreach Program to promote flood preparedness in local schools. The PPI Committee recommends continuing to use social media for messaging for the duration of the 2021 PPI. Mobile usage among individuals has increased exponentially over the years, and online platforms are rapidly adjusting to mobile-friendly standards. This provides an excellent opportunity to modernize campaign ad efforts by utilizing social media and digital advertising to increase exposure and reach more residents in Santa Clara County. Furthermore, these modern advertising methods allow for specialized demographic targeting to reach a narrow and defined audience, improving the ability to reach vulnerable populations effectively. In support of our preparedness messaging, the PPI Committee continues to promote the importance of having family emergency plans and kits ready before an emergency/flood event occurs. The PPI Committee continues to promote the American Red Cross All-Hazard App, which monitors alerts for severe weather, including floods, and the Floodsmart.gov and Ready.gov websites. The communities will distribute American Red Cross Emergency Contact Cards at events throughout the county. VII. CONCLUSION Overall, the CRS Users Group/PPI Committee successfully implemented the 2021 PPI in FY26. The 2021 PPI allowed PPI Committee members to mutually decide which flood risk reduction messages are most appropriate for our residents and to identify how to deliver them effectively. Participating in the 2021 PPI aims to enhance the effectiveness of the flood risk messages to residents, reduce flood risks within Santa Clara County, and earn valuable CRS credit points when identified outreach projects are implemented. The CRS Users Group/PPI Committee will continue its outreach efforts through FY26. The 2021 PPI will sunset in FY26. ___________________________________________________________________________________ Attachments for submission to Valley Water Board, City Councils/Managers, and FEMA, as required: 1. Members of the Santa Clara County Multi-Jurisdictional 2021 PPI Committee 2. Appendix A from 2021 SC County Multi-Jurisdictional PPI noting FY26 Outreach Project Accomplishments 3. Valley Water's FY26 Flood Awareness Campaign 4. May 21, 2026, SC County CRS Users Group/PPI Committee Meeting Agenda 10 of 57 ATTACHMENT 1
Table 1. Original Members of the Santa Clara County Multi-Jurisdictional 2021 PPI Committee Community Local GovernmentRepresentative and Alternates External Stakeholders County of Santa Clara Chris Freitas, Sr. Civil EngineerNeville R. Pereira, PE, Development Services Manager, Department of Planning and Development, Floodplain Manager Marsha Hovey, CADRE Board ChairCupertino Chad Mosley, Assistant Public Works Director/City Engineer, Public Works Department, Floodplain Manager Jennifer Chu, Senior Civil EngineerPublic Works Department Jim Oberhofer, Emergency Coordinator Cupertino ARES/RACES Gilroy Gary Heap, City EngineerPublic Works DepartmentJorge Duran, Senior Civil Engineer, Floodplain Manager Public Works Department Merna Leal, City of Gilroy resident Los Altos Steven Golden, Senior Planner, Floodplain Manager Andrea Trese, Associate Civil Engineer Christopher Wilson, Operations Manager, Los Altos Suburban District, California Water CompanyLos Altos HillCarl Cahill, City Manager, Floodplain ManagerNichol Bowersox, Public Works Director/ City Engineer Christine Hoffmann, Assistant Engineer (DPW) Phil Witt, General Manager Purissima Hills Water District Los Gatos WooJae Kim, P.E, Town Engineer Parks and Public Works, Floodplain Manager Annamaria Swardenski, Swardenski Consulting Milpitas Steven Erickson, City Engineer/Engineering Director, Floodplain Manager Kan Xu, Principal Civil Engineer, Engineering Land Development Section Brian Petrovic, Associate Civil Engineer Engineering Land Development Section Elizabeth Koo, Administrative Analyst, Engineering Land Development SectionWarren Wettenstein, Chairman of the Economic Development & Trade Commission and President of the Milpitas Chamber Morgan Hill Maria Angeles, Senior Civil Engineer, Floodplain Manager, CFM Charlie Ha, Supervising Civil Engineer Engineering & Utilities Department Swanee Edwards, City of Morgan Hill resident Mountain View Renee Gunn, Senior Civil Engineer, Public Works Department Gabrielle Abdon, Assistant Engineer, CFM Kevin Conant, PG&E Palo Alto Rajeev Hada, Project Engineer, CFM Public Works Department, Engineering Services Division, Floodplain ManagerDan Melick, CERT VolunteerCity of Palo Alto resident San Jose Arlene Lew, Principal Engineering Technician Vivian Tom, Senior Transportation Specialist Department of Public Works Development Services Division Shari Carlet, City of San Jose resident, certified Floodplain Manager Santa ClaraEvelyn Liang, Senior Civil Engineer Falguni Amin, Principal Engineer Public Works – Engineering Kevin Moore, Retired City Council memberSaratoga David Dorcich, PE, QSP/D, Associate Civil Engineer, Community Development Department, Floodplain Manager Rebecca Gallardo, Real Estate Agent for Intero, a Berkshire Hathaway Affiliate, servicing all areas of the Bay Area Sunnyvale Tamara Davis, Senior Management Analyst Jeff Holzman, Director, Real Estate District Development Google Agnes Veith, City of Sunnyvale resident Valley Water Trisha Howard, Program Administrator Paola Giles, Public Information Representative III Sherilyn Tran, Office of Civic Engagement Unit Manager Nikki Rowe, American Red Cross Note: Since the development of the 2021 PPI there may have been changes to a community’s 2021 PPI Committee members (either the local government representatives and/or the external stakeholders). Those member changes are noted on the meeting attendance sheets. 11 of 57 Appendix A CRS Creditable Outreach and Flood Response Projects by CRS Community Santa Clara County Multi-Jurisdictional PPI 2021 FY 2026 (Year 5) Outreach Projects Accomplishments by CRS Communities Audience Message Outcome Project(s) Proposed to Support the Messages (XX denotes Community acronym, and Outreach Project #) SEARCH FOR YOUR COMMUNITYS OP HERE Assignment Schedule Stakeholder FY 2026 (Year 5 of the 2021 PPI) Outreach Projects Accomplishments INPUT HERE ONLY Community At Large (CAL) - Multilingual Communities - Groups with Special Evacuation Needs - New Residents, Visitors and Tourists Topic 1: Know your flood hazard Message 1A - Know your flood risk Message 1B - Contact your floodplain manager to find out if your property is in a floodplain Message 1C - Check if your home or business is in a Special Flood Hazard Area Topic 2: Insure your property for your flood hazard Message 2A - Get flood insurance ahead of time Message 2B Insure your property Message 2C There is a 30-day waiting period for the policy to take place Topic 3: Protect people from the flood hazard Message 3A - Put your 3-day emergency kit together Message 3B - Follow evacuation orders Message 3C Learn the best route to high ground Educate our community on flood protection and preparedness measures (VW OP #01) Multi-language Countywide Mailer (CWM) to every postal address in Santa Clara County (Topics 1-5 and 7, 8) Valley Water Communications Each late October or November All Santa Clara County CRS Communities Effective the FY25 flood season (starting in October 2024), Valley Water no longer produces a Countywide Mailer (CWM) that promotes flood messaging. On 1/14/25, during Valley Waters CRS 5-year cycle visit, we informed our ISO CRS Specialist, Marlene Jacobs, of this change. We explained that in place of the CWM, Valley Water now sends out the following two additional targeted mailers to residents and businesses in the FEMA-designated Special Flood Hazard Area (SFHA). Hard and soft copies are provided to all Santa Clara County cities and the county. Flood Tips Postcard includes all 9 PPI Topic Messages: https://s3.us-west-1.amazonaws.com/valleywater.org.us-west-1/s3fs-public/VW-Flood%20Po stcard-Vertical-bleed-CMYK-Outlined-Final.pdf Flood Trifold includes 5 PPI Topic Messages: https://online.flipbuilder.com/tkap/vbsr/ All Santa Clara County communities support and promote Valley Waters outreach projects. Topic 4: Protect your property from the flood hazard Message 4A - Protect your property from the flood hazard Message 4B - Prepare your home Message 4C - Sandbags can offer protection against a foot or less of floodwater Message 4E - Get sandbags before a flood Topic 5: Build responsibility Message 5A - Build responsibly in floodplains Message 5B - Comply with development requirements Message 5C - Check with your local floodplain manager before you build Topic 6: Protect natural floodplain functions Message 6A -Keep creeks clean and flowing Message 6B - Keep debris and trash out of our streams Message 6C - Dont pollute, dump, or drain anything in creeks Topic 7: Develop a Family Emergency Plan Message 7A: Develop an emergency plan Topic 8: Download disaster Apps Message 8A - Download disaster emergency apps Topic 9: Understand shallow flooding risks dont drive through standing water Message 9A - Understand shallow flooding risks - dont drive through standing water FEMAs message: Turn Around Don't Drown®. 12 of 57 Appendix A CRS Creditable Outreach and Flood Response Projects by CRS Community Santa Clara County Multi-Jurisdictional PPI 2021 FY 2026 (Year 5) Outreach Projects Accomplishments by CRS Communities Audience Message Outcome Project(s) Proposed to Support the Messages (XX denotes Community acronym, and Outreach Project #) SEARCH FOR YOUR COMMUNITYS OP HERE Assignment Schedule Stakeholder FY 2026 (Year 5 of the 2021 PPI) Outreach Projects Accomplishments INPUT HERE ONLY (VW OP #02) Distributes a soft copy of our Flood Safety Tips brochure for all SCC CRS communities use (print hard copies to distribute at events and/or post of flood preparedness webpages) (Topics 1-9) Valley Water Communications Annually, November/ December All Santa Clara County CRS Communities In January 2026, Valley Water mailed out the trifold guide titled You Live in a Flood Zone: Beware, Be Ready, Be Flood Safe. This multilingual resource outlines actions residents can take to protect their lives and property before, during, and after a flood. Additionally, it includes a QR code that directs readers to valleywater.org/floodready for more tips and tools on flood preparedness. Link to Trifold In mid-October 2025, Valley Water released the 'Be Flood Safe' Social Media Toolkit for the 2025-2026 Flood Awareness Outreach Partner. This toolkit was made available for download to all partnering agencies, including CRS communities. It featured digital and social media banners and animations highlighting key calls to action: know your risk, sign up for emergency alerts, and find sandbags. Additionally, the toolkit included multilingual graphics showcasing essential tips and provided an option to request co-branded bill inserts and postcards. The toolkit includes the following items which contained messages for all nine flood awareness tips (PPI CRS message topics) for all Santa Clara County communities to use: Be Flood Safe Know your floopd risk Sign up for emergency alerts Get free sandbags Flood zone cards and banners Multilingual Flood Ready tips Cupertino distributes copies of Valley Waters Flood Safety Tips at various fairs/events (i.e., Earth Day Festival) and provides additional copies for the public on display at City Hall. Cupertino also has a direct link to Valley Waters annual mailer and Flood Ready webpage on the Citys Floodplain Management webpage. Los Altos distributes brochures available at City Hall, library, and community center. They are also distributed at community events (emergency training, wine stroll, etc.). Morgan Hill hosted National Night Out on August 5, 2025. Flood preparedness information (flood safety brochures, red Get Flood Ready tote bags with emergency supply list, and emergency first aid kits) was distributed. Valley Waters flood safety brochures were also available at City Hall. Mountain View promotes and distributes Valley Waters Flood Safety Tips and emergency kits at fairs (i.e., Earth Day Celebration, Community Summer Kick-Off Event). Valley Waters flood safety brochures are available at city hall. Palo Alto promotes and distributes Valley Waters Flood Safety Tip and emergency kits at fairs (i.e., Earth Day Festival) and provides as an informational item on Utility Inserts sent every year. Valley Waters flood safety brochures are available at city hall. The City of Santa Clara has hard copy brochures available at city hall and central library. They are distributed at the yearly art & wine festivals as well. All Santa Clara County communities support and promote Valley Waters outreach projects. (CUP OP #03) Flood notice in the local newsletter, The Cupertino Scene (Topics 1-9) City of Cupertino Each October or November issue N/A Cupertino changed the frequency of the local newsletter from monthly to quarterly. Therefore, the annual flood preparation article was published in the Fall 2025 edition of The Cupertino Scene (Aug-Nov). (LA OP #04) Two (2) newspapers ads, in the Los Altos Town Crier (Topics 1-5) City of Los Altos Each fall N/A Los Altos published two newspaper ads titled Assess Your Flood Risk and Flood Insurance Availability on 11/5/25 and on 11/12/25 in the Los Altos Town Crier. 13 of 57 Appendix A CRS Creditable Outreach and Flood Response Projects by CRS Community Santa Clara County Multi-Jurisdictional PPI 2021 FY 2026 (Year 5) Outreach Projects Accomplishments by CRS Communities Audience Message Outcome Project(s) Proposed to Support the Messages (XX denotes Community acronym, and Outreach Project #) SEARCH FOR YOUR COMMUNITYS OP HERE Assignment Schedule Stakeholder FY 2026 (Year 5 of the 2021 PPI) Outreach Projects Accomplishments INPUT HERE ONLY (LAH OP #05) The towns Our Town quarterly newsletter includes information on flood preparedness. The newsletter is mailed out town-wide and is also available online on the towns website (Topics TBD during cycle visit) Town of Los Altos Hills Each fall N/A Town of Los Altos Hills: No update available - non-CRS participating community. (LAH OP #06) The town distributes various flood preparedness and safety materials at events, including Valley Waters annual floodplain mailer and promotional items (e.g., emergency starter kits, Get Flood Ready Emergency Supply Checklist tote bags, etc.), FEMA flood insurance information, ReadySCC, and American Red Cross Flood apps, AlertSCC, sandbag guidelines, flood protection project-specific notices, FEMA NFIP materials, and preparedness activity/coloring books, etc.) to the public Town of Los Altos Hills Annually, spring and late summer N/A Town of Los Altos Hills: No update available - non-CRS participating community. (MIL OP #07) Flood Public Advisory brochure to the community at large (Topics 1-6) City of Milpitas Each December to January N/A Milpitas: Utility bill inserts was sent to every address in Milpitas in May 2026, and will be sent out within the fiscal year going forward. This was sent out in four languages (English, Vietnamese, Spanish, and Chinese). (MH OP #08) Sends a citywide Flood Report brochure (Topics 1-9) City of Morgan Hill Annually, close to or during the start of the rainy season N/A The City of Morgan Hill will mail out citywide the 2026 Flood Report in August/September 2026. (MV OP #09) Sends The View citywide newsletter, Winter version, includes information on flood risk, flood safety, and the importance of buying flood insurance (Topics 1-9) City of Mountain View Fall newsletter edition N/A Mountain View sent out The View for Fall/Winter 2025 with information on flood risk, flood safety, and the importance of buying flood insurance (Topics 1-9) (MV OP #10) Mails a utility bill insert to all resident and businesses that contains information on flood risk, flood safety, and the importance of buying flood insurance (Topics 9) City of Mountain View Between July - September N/A Mountain View sent out Valley Waters Get Flood Ready flier as a utility billing insert to every City utility customer in Winter 2025/2026. (PA OP #11) Sends the Are You Ready for Winter Storms? flier (aka utilities insert) to all residents and businesses in the City, along with their utility bills (Topics 1-9) City of Palo Alto Each Fall N/A Palo Alto sent Are You Ready for Winter Storms? fliers to all residents and businesses along with their utility bills in September 2025. The social media ad campaign (i.e. Facebook, Instagram, Nextdoor) was also included in the utility bills that went out in September 2025. (PA OP #12) Sends out utility announcement, Anytime it can rain, it can flood. Dont get caught off-guard (Topics 1, 2,3, 4, 5, 6, 7, & 9 will pursue adding other topic) City of Palo Alto Each March/April N/A Palo Alto sent a utility announcement as an informational announcement on utility bills went out in December 2025. Effective FY23, the Citys Public Works Department shifted from the March/April time frame of this announcement, to December each year. (PA OP #13) The city distributes various flood preparedness and safety documents, including FEMA NFIP materials for public/policyholders City of Palo Alto Year Round N/A Palo Alto distributed flood preparedness documents, including the emergency starters kit, during Earth Day Event on 4/19/26 and MSC Open House on 7/26/2025 and also makes informational materials available in our HQ lobby. (SC OP #14) Mails out a citywide newsletter for residents and businesses called Inside Santa Clara (Topics 1-9) City of Santa Clara Each fall N/A Santa Clara: The latest Inside Santa Clara issue was sent out in the biannual newsletter, with the flood information provided in the Fall/Winter 2025 Edition 14 of 57 Appendix A CRS Creditable Outreach and Flood Response Projects by CRS Community Santa Clara County Multi-Jurisdictional PPI 2021 FY 2026 (Year 5) Outreach Projects Accomplishments by CRS Communities Audience Message Outcome Project(s) Proposed to Support the Messages (XX denotes Community acronym, and Outreach Project #) SEARCH FOR YOUR COMMUNITYS OP HERE Assignment Schedule Stakeholder FY 2026 (Year 5 of the 2021 PPI) Outreach Projects Accomplishments INPUT HERE ONLY Educate our community on flood protection and preparedness measures Increase in hits on Valley Water and communities Flood Protection Resources webpage These website projects are credited under Activity 350 Flood Protection Information, element c). Flood protection website (WEB), not credited under Activity 330 Note: To receive any WEB credit, the communitys website must meet the following criteria: The community must check the websites links at least monthly, and fix those that are no longer accurate. At least annually, the community must review the content to ensure that it is still current and pertinent (VW OP #15) Flood Ready webpage: Flood & Safety, Flood Protection Resources, includes floodplain and countywide mailers https://www.valleywater.org/bfloodready Valley Water Year Round All Santa Clara County CRS Communities Valley Water continues to maintain/update our Flood Ready landing page to ensure content is relevant and current and that there are no broken links. At the May 2025 CRS Users Group/PPI Committee Meetings, CRS communities were reminded to review/update their respective flood protection resources landing pages. At the 5/14/25 CRS Users Group/PPI Committee Meeting (agenda item 4), there was discussion regarding Valley Waters webpage redesign, including updates to our Flood Ready landing page. Cupertinos Floodplain Management webpage has a link that redirects to Valley Waters Flood Ready landing page. Gilroys Flood Management and Emergency Preparedness web pages link to Valley Waters Flood ready landing page. Los Altos Floodplain Management Information web page links to Valley Waters Flood Ready web page. Morgan Hills Floodplain Management landing page redirects to Valley Waters Flood Ready landing page. Mountain Views Flood Protection and Insurance Information webpage links to Valley Waters Flood Ready web page. Palo Altos Flood Information and Winter Storm Preparedness webpage redirects to Valley Waters Flood Ready landing page. City of Santa Claras Flood Protection Information web page redirected to Valley Waters Flood Ready page. All Santa Clara County communities flood protection resource landing pages redirect to Valley Waters Flood Ready landing page. 15 of 57 Appendix A CRS Creditable Outreach and Flood Response Projects by CRS Community Santa Clara County Multi-Jurisdictional PPI 2021 FY 2026 (Year 5) Outreach Projects Accomplishments by CRS Communities Audience Message Outcome Project(s) Proposed to Support the Messages (XX denotes Community acronym, and Outreach Project #) SEARCH FOR YOUR COMMUNITYS OP HERE Assignment Schedule Stakeholder FY 2026 (Year 5 of the 2021 PPI) Outreach Projects Accomplishments INPUT HERE ONLY (ALL OP #16) All communities website flood protection resources webpage includes language that contains the three additional PPI priority messages noted below: 7. Develop an emergency plan 8. Download disaster apps 9. Understand shallow flooding risksdont drive through standing water (Above-noted numbering are listed in order of the 2021 PPI). All Santa Clara County Communities Year Round N/A Valley Waters flood protection resources landing page includes the top 6 CRS priority topic messages, as well as the 3 additional messages identified in the 2021 PPI (page 45). Reminders to verify that the required language/links were on all community's websites were discussed at both the 3/26/24 and 5/29/24 CRS Users Group/PPI Meetings. Cupertinos Floodplain Management webpage has a link to Valley Waters annual mailer which includes the CRS 9 topics. Gilroys Emergency Preparedness' webpage redirects to Valley Waters Flood Ready landing page, 9 Essential Tips to Get Flood Ready. Our Emergency Preparedness page also includes topics 7, 8, and 9. Morgan Hills Flood Information, Floodplain Management webpage will include a link to the 2026 Flood Report in August/September 2026. The 2026 Flood Report will include the CRS 9 topics. Mountain Views Flood Protection and Insurance Information webpage has a link to Valley Waters annual mailer which includes the CRS 9 topics. Palo Altos utility insert includes all three additional PPI priority messages, and the Flood Information and Winter Storm Preparedness website has a link to the utility insert which shows the three additional PPI. City of Santa Claras Flood Protection Information web page includes resources for preparedness. (SCC OP #17) Hosts a Storm and Flood Information and Resources webpage available for all residents in the county, includes re-directing to www.floodsmart.gov https://www.sccgov.org/sites/opa/Pages/storm.aspx Santa Clara County Office of Public Affairs Year Round N/A Santa Clara County: No update available - non-CRS participating community (SCC OP #18) Hosts a Flood Safety Information webpage, includes re-directing to www.valleywater.org/floodready https://cpd.sccgov.org/flood-safety-information Santa Clara County Consumer Protection Division Year Round N/A Santa Clara County: No update available - non-CRS participating community (SCC OP #19) Hosts a Be a Prepared Community Member webpage that includes emergency preparedness information https://emergencymanagement.sccgov.org/be-prepa red-community-member Santa Clara County Office of Emergency Management Year Round N/A Santa Clara County: No update available - non-CRS participating community (SCC OP #20) Hosts a People with Access and Functional Needs (AFN) webpage https://emergencymanagement.sccgov.org/people-a ccess-and-functional-needs-afn Santa Clara County Office of Emergency Management Year Round N/A Santa Clara County: No update available - non-CRS participating community 16 of 57 Appendix A CRS Creditable Outreach and Flood Response Projects by CRS Community Santa Clara County Multi-Jurisdictional PPI 2021 FY 2026 (Year 5) Outreach Projects Accomplishments by CRS Communities Audience Message Outcome Project(s) Proposed to Support the Messages (XX denotes Community acronym, and Outreach Project #) SEARCH FOR YOUR COMMUNITYS OP HERE Assignment Schedule Stakeholder FY 2026 (Year 5 of the 2021 PPI) Outreach Projects Accomplishments INPUT HERE ONLY (CUP OP#21) Hosts a Citizen Preparedness webpage that includes emergency preparedness information, includes re-directing to Valley Waters www.valleywater.org/floodready webpage https://www.cupertino.org/residents/community-servi ces-programs/emergency-services/citizen-preparedn ess City of Cupertino Office of Emergency Services Year Round N/A Cupertino has archived the Citizen Preparedness webpage and created a new Floodplain Management webpage: https://www.cupertino.gov/Your-City/Departments/Public-Works/Permitting-Development-Serv ices/Floodplain-Management (GIL OP #22) The city hosts an Emergency Preparedness webpage Emergency Preparedness | Gilroy, CA - Official Website (cityofgilroy.org) (listed in Appendix B) City of Gilroy Fire Department Year Round N/A Gilroy continues to maintain an Emergency Preparedness webpage, including a link that redirects to Valley Waters Flood Ready landing page, the National Weather Service webpage, Ready.gov, FloodSmart.gov, and the Citys Flood Management webpage. The Emergency Preparedness webpage is reviewed once a month and updated as needed. (LA OP #23) The citys Public Works Department hosts a Flood Zone Information webpage on its website (listed in Appendix B) https://www.losaltosca.gov/publicworks/page/flood-z one-information City of Los Altos Public Works Department Year Round N/A Los Altos webpage is updated as needed. The webpage URL is: https://www.losaltosca.gov/422/Floodplain-Management-Information (LAH OP #24) The town hosts a Flood Information webpage on the towns website. This webpage includes information on the PPI nine topics, including a supporting message. The webpage redirects to the following key resource websites: www.valleywater.org/floodready, www.floodsmart.org, www.ready.gov, and www.weather.gov Town of Los Altos Hills Year Round N/A Town of Los Altos Hills: No update available - non-CRS participating community. (LG OP #25) The towns website encourages residents and businesses to purchase flood insurance and redirects visitors to www.floodsmart.gov Town of Los Gatos Year Round N/A Town of Los Gatos: No update available - non-CRS participating community (MIL OP #26) The citys website has a Flood Information webpage that contains information on several of the PPI message topics; the webpage also redirects to Valley Water, FEMA, NOAA, www.floodsmart.gov, www.Ready.gov, and USGS webpages The citys website also has a Important Flood Hazard Information webpage that contains information on several of the PPI message topics; the webpage also redirects to Valley Water, FEMA, NOAA, www.floodsmart.gov (listed in Appendix B) https://www.ci.milpitas.ca.gov/milpitas/departments/e ngineering/flood-information/ City of Milpitas Engineering Department Year Round N/A Milpitas: On-going. Link: https://www.milpitas.gov/280/Flood-Information 17 of 57 Appendix A CRS Creditable Outreach and Flood Response Projects by CRS Community Santa Clara County Multi-Jurisdictional PPI 2021 FY 2026 (Year 5) Outreach Projects Accomplishments by CRS Communities Audience Message Outcome Project(s) Proposed to Support the Messages (XX denotes Community acronym, and Outreach Project #) SEARCH FOR YOUR COMMUNITYS OP HERE Assignment Schedule Stakeholder FY 2026 (Year 5 of the 2021 PPI) Outreach Projects Accomplishments INPUT HERE ONLY (MH OP #27) The citys website has a Flood Information, Floodplain Management webpage that contains citys flooding information which redirects to their Floodplain Management page and includes a link to the citys latest annual Flood Report. The webpage redirects Valley Waters flood ready webpage and also contains FEMA flood information http://www.morgan-hill.ca.gov/747/Flood-Information Floodplain Management | City of Morgan Hill, CA - Official Website City of Morgan Hill Engineering Land Development Year Round N/A Morgan Hills Flood Information, Floodplain Management webpage will include a link to the 2026 Flood Report brochure which will be mailed out citywide in August/September 2026. (MH OP #28) The citys website has an Emergency Preparedness webpage (listed in Appendix B) http://www.morgan-hill.ca.gov/133/Emergency-Prepa redness City of Morgan Hill Police Department Year Round N/A Morgan Hill continues to maintain its Emergency Preparedness landing page. The Emergency Preparedness landing page promotes Do 1 Thing, a 12-month program with a goal of assisting the community to be better prepared for emergencies and disasters. (MV OP #29) Hosts a Flood Protection and Insurance Information webpage on its website (listed in Appendix B) www.mountainview.gov/depts/pw/flood_protection.as p City of Mountain View Public Works Department Year Round N/A City of Mountain Views Flood Protection and Insurance Information web page includes resources for preparedness and links to Valley Waters Floodplain Mailer. (PA OP #30) Hosts a Floodplain Management webpage (listed in Appendix B) https://www.cityofpaloalto.org/gov/depts/pwd/stormw ater/floodzones.asp City of Palo Alto Public Works Department Year Round N/A Palo Alto continues to host the Floodplain Management webpage that has all relevant information regarding flood plain management topics. (PA OP #31) Hosts a Flood Safety Tips webpage www.cityofpaloalto.org/storms; flood_safe_11-16.cdr (cityofpaloalto.org) City of Palo Alto Public Works Department Year Round N/A Palo Alto continues to host the Flood Information and Winter Storm Preparedness Webpage which has links to the Flood Safety Tips flier under Before the Storm Additional Information. (PA OP #32) Hosts a Creek Monitor webpage (listed in Appendix B) https://www.cityofpaloalto.org/gov/depts/pwd/creek_ monitor/default.asp City of Palo Alto Public Works Department Year Round N/A Palo Alto continues to host the real time creek monitor webpage that warns residents of imminent danger of flooding. (PA OP #33) Hosts a Flood Information and Winter Storm Preparedness web page which contains useful information for flood readiness (listed in Appendix B) https://www.cityofpaloalto.org/services/public_safety/ flood_information_winter_storms/default.asp City of Palo Alto Office of Emergency Services Year Round N/A Palo Alto continues to host the Flood Information and Winter Storm preparedness website has useful information on flood preparedness for before storm, during storm and after storm. (SJ OP #34) The citys webpages includes a Flood Hazard Zones webpage which includes information of flood preparedness https://www.sanjoseca.gov/your-government/depart ments/public-works/development-services/floodplain -management City of San Jose Public Works, Development Services Year Round N/A San Jose: Website includes flood zone and flood smart information. Updated link: https://www.sanjoseca.gov/your-government/departments-offices/public-works/development-s ervices/flood-hazard-zone (SC OP #35) The citys Flood Protection Information webpage contains valuable information on flood related topics https://www.santaclaraca.gov/our-city/departments-g -z/public-works/engineering/design-engineering/flood -protection (also listed in Appendix B) City of Santa Clara Year Round N/A Santa Clara: Website is updated and maintains flood topic information (SAR OP #36) The citys website encourages residents/businesses to purchase flood insurance and redirects visitors to www.floodsmart.gov City of Saratoga Year Round N/A Saratoga: No update available - non-CRS participating community 18 of 57 Appendix A CRS Creditable Outreach and Flood Response Projects by CRS Community Santa Clara County Multi-Jurisdictional PPI 2021 FY 2026 (Year 5) Outreach Projects Accomplishments by CRS Communities Audience Message Outcome Project(s) Proposed to Support the Messages (XX denotes Community acronym, and Outreach Project #) SEARCH FOR YOUR COMMUNITYS OP HERE Assignment Schedule Stakeholder FY 2026 (Year 5 of the 2021 PPI) Outreach Projects Accomplishments INPUT HERE ONLY (SAR OP #37) The city has a Staying Safe, Winter Storms webpage. They have also linked the citys Winter Storms webpage to Valley Waters Flood Ready webpage https://www.saratoga.ca.us/218/Winter-Storms City of Saratoga Year Round N/A Saratoga: No update available - non-CRS participating community (SUN OP #38) The city has a Flood Protection webpage Sunnyvale, CA - Flood Protection (listed in Appendix B) City of Sunnyvale Year Round N/A Sunnyvale: The City continues to maintain its flood protection website. Topics 1-9 and supporting messages Flood Awareness Media Campaign, including social media Educate our community on flood protection and preparedness measures (VW OP #39) Conducts a flood awareness media campaign, reaching the community at large, including our multilingual community. Many of the Santa Clara County CRS Communities recognize Valley Waters Flood Awareness Campaign and link it on their communitys flood information web page and redirect to Valley Waters Flood Ready webpage (Topics 1-9) Campaign features social media videos and postings on various platforms (i.e., Facebook, Twitter, Instagram, Nextdoor, etc.), digital banners, newspaper advertorials, radio ads, billboards, utility bill inserts for communities to use, communities redirect to ValleyWater.org/FloodReady and television/mobile ads targeting residents who live in flood-prone areas and multilingual ethnic communities Valley Water Communications Annually, for the duration of the rainy season, typically from November to April All Santa Clara County CRS Communities Valley Water's FY26 Flood Awareness Campaign centered around the theme, "You Live in a Flood Zone: Beware. Be Ready. Be Flood Safe." The outreach utilized digital geo-targeting technologies to effectively reach businesses and residents within the flood zone. The primary goals of the campaign were to raise awareness about flood risks, encourage residents to sign up for emergency alerts, and inform them on how to obtain sandbags. Additionally, the campaign highlighted our Surface Water Data Portal, where residents can access the latest information regarding local creek and reservoir levels. To enhance Valley Waters community outreach efforts, an educational paid advertising campaign was implemented. Polling results from the previous winter campaign informed this advertising initiative, allowing us to better understand our target audiences and their levels of awareness. The Flood Awareness Campaign ran for six months, from October 2025 to February 2026, at a total cost of $380,00. This campaign combined outdoor and digital geo-targeted advertising, supplemented by three direct multilingual mailings sent to approximately 48,154 homes and businesses located in or near high-risk flood areas, as designated by the FEMA Special Flood Hazard Area (SFHA). See Attachment 3 of the FY26 Annual Evaluation Report for flood awareness campaign and post campaign survey details. Los Altos included an insert provided by Valley Water to all residents and businesses via a refuse collection bill insert in November 2022 (non-residential) and January 2023 (residential). Morgan Hills flood preparedness outreach efforts for FY26 are listed below: August 5, 2025 - Hosted National Night Out. Flood preparedness information (flood safety brochures and red Get Flood Ready tote bags with emergency supply list), and emergency first aid kits were distributed to the public. September 3, 2025 - Proclaimed September 2025 as National Preparedness Month. All Santa Clara County communities support and promote Valley Waters outreach projects. 19 of 57 Appendix A CRS Creditable Outreach and Flood Response Projects by CRS Community Santa Clara County Multi-Jurisdictional PPI 2021 FY 2026 (Year 5) Outreach Projects Accomplishments by CRS Communities Audience Message Outcome Project(s) Proposed to Support the Messages (XX denotes Community acronym, and Outreach Project #) SEARCH FOR YOUR COMMUNITYS OP HERE Assignment Schedule Stakeholder FY 2026 (Year 5 of the 2021 PPI) Outreach Projects Accomplishments INPUT HERE ONLY (VW OP #40) As part of the flood awareness campaign, a Get Flood Ready, Social Media and Web Resources Guide is provided to all cities/county in Santa Clara County for their use as part of their outreach efforts Valley Water Upon the completion of the annual FPM All Santa Clara County CRS Communities In November 2025, Valley Water released the 'Be Flood Safe' Social Media Toolkit for the 2025-2026 Flood Awareness Outreach Partner. This toolkit was made available for download to all partnering agencies, including CRS communities. It featured digital and social media banners and animations highlighting key calls to action: know your risk, sign up for emergency alerts, and find sandbags. Additionally, the toolkit included multilingual graphics showcasing essential tips and provided an option to request co-branded bill inserts and postcards. See Attachment 3 of the FY26 Annual Evaluation Report for flood awareness campaign and post campaign survey details. Los Altos has included links to the flood awareness campaign web resources in electronic newsletters during the 2022/2023 flood season and on the citys website. Morgan Hills Public Information utilizes Valley Waters Get Flood Ready social media and resources in the City's social media, City website, and City newsletters as they deem applicable on any given period. Mountain Views Flood Protection and Insurance Information webpage has links to Valley Waters Get Flood Ready webpage. Palo Alto has Valley Waters Flood Awareness Campaign linked on the Citys Flood Information and Winter Storm Preparedness website. Santa Clara has Valley Waters Flood Awareness Campaign linked on the Citys Public Works, Engineering, Flood Protection Information landing page on their website. All Santa Clara County communities flood protection resource landing pages redirect to Valley Waters Flood Ready landing page. (SCC OP #41) Shares Valley Waters digital social media resource links during the flood season. The Floods Follow Fires. Are you Ready? and Got Sandbags messages redirect to Valley Waters website. Messages are used on social media, short form newsletter, short form email, web, and Nextdoor Santa Clara County Office of Emergency Management Year Round N/A Santa Clara County: No update available - non-CRS participating community (CUP OP #42) Recognizes the robust social media campaign led by Valley Water and has linked the citys main flood preparation webpage to Valley Waters Flood Ready webpage City of Cupertino Year Round N/A Cupertino continues to maintain the Floodplain Management webpage, including a link that redirects to Valley Waters Flood Ready webpage. (GIL OP #43) The city recognizes Valley Waters Flood Awareness Campaign and has linked the citys main flood webpage to Valley Waters Flood Ready webpage City of Gilroy Year Round N/A Gilroy: The Emergency Preparedness and Public Works Flood Management webpage both link to Valley Waters Flood Ready webpage. (LAH OP #44) The town recognizes Valley Waters Flood Awareness Campaign and has linked the towns main flood webpage to Valley Waters Flood Ready webpage Town of Los Altos Hills Year Round N/A Town of Los Altos Hills: No update available - non-CRS participating community (LG OP #45) Recognizes Valley Waters Flood Awareness Campaign and has linked the Towns main flood webpage to Valley Waters Flood Ready webpage Town of Los Gatos Year Round N/A Town of Los Gatos: No update available - non-CRS participating community 20 of 57 Appendix A CRS Creditable Outreach and Flood Response Projects by CRS Community Santa Clara County Multi-Jurisdictional PPI 2021 FY 2026 (Year 5) Outreach Projects Accomplishments by CRS Communities Audience Message Outcome Project(s) Proposed to Support the Messages (XX denotes Community acronym, and Outreach Project #) SEARCH FOR YOUR COMMUNITYS OP HERE Assignment Schedule Stakeholder FY 2026 (Year 5 of the 2021 PPI) Outreach Projects Accomplishments INPUT HERE ONLY (MV OP #46) The city does a social media notification about storm preparation for winter storms ahead of time. The notification directs residents to their Flood Protection and Insurance Information webpage. The city has also linked the citys webpage to Valley Waters Flood Ready webpage City of Mountain View Year Round N/A Mountain View shared several social media posts before, during and after the major rain events during the winter. Posts included information on preparation, forecasts for rain events and real time updates on current flooding. (SC FRP #47) City publishes social media posts, on Facebook, Twitter, and other platforms, focused on safety. The city has prepared a pre-flood plan (FRP) for public information projects that will be implemented before, during, and after a storm/flood, as well as identifying who is responsible for posting these messages, what type of events they apply to, what social media platforms to post to and how often City of Santa Clara Office of Emergency Services During the storm season N/A Santa Clara: Information was posted on social media for flood awareness week led by City Streets Division. (SJ OP #48) Recognizes Valley Waters Flood Awareness Campaign and has linked the citys main flood webpage to Valley Waters Flood Ready webpage. Keeps Valley Waters floodplain mailer static location at City Hall for residents to pick-up and is also distributed at various events throughout the year City of San Jose Year Round N/A San Jose places Valley Waters FPM at City Hall and their website redirects to Valley Waters Flood Ready webpage. The City recognizes and supports Valley Waters Flood Awareness Campaign. (SAR OP #49) Recognizes Valley Waters Flood Awareness Campaign and has linked the citys main flood webpage to Valley Waters Flood Ready webpage City of Saratoga Year Round N/A Saratoga: No update available - non-CRS participating community (SAR OP #50) The city does a social media notification about storm preparation for winter storms ahead of time City of Saratoga Year Round N/A Saratoga: No update available - non-CRS participating community (SUN OP #51) The city actively posts flood safety and preparedness messaging through social media platforms (i.e., Facebook and Twitter) City of Sunnyvale Environmental Services During the rainy season (October March) N/A Sunnyvale: City staff posted information to Facebook regarding keeping the storm drain clear to prevent clogging. 21 of 57 Appendix A CRS Creditable Outreach and Flood Response Projects by CRS Community Santa Clara County Multi-Jurisdictional PPI 2021 FY 2026 (Year 5) Outreach Projects Accomplishments by CRS Communities Audience Message Outcome Project(s) Proposed to Support the Messages (XX denotes Community acronym, and Outreach Project #) SEARCH FOR YOUR COMMUNITYS OP HERE Assignment Schedule Stakeholder FY 2026 (Year 5 of the 2021 PPI) Outreach Projects Accomplishments INPUT HERE ONLY Topics 1-9 and supporting messages Community Events Distribute flood preparedness materials to the community Educate our community on flood protection and preparedness measures Increase in hits on Valley Water and cities Flood Protection Resources pages and improve Valley Waters Flood Campaign results Residents less stress during emergencies and better prepared before a flood event (VW OP #52) Copies of Valley Waters multilanguage floodplain mailer is made available to all Santa Clara County CRS Communities to disseminate at various events, including keeping the mailer static in lobby areas for visitors to pick-up. Valley Water attends various communities events/fairs throughout the county and disseminates flood readiness materials, including various FEMA flood-related publications and Valley Water flood ready materials (Topics 1 9) Valley Water Annually, September - May All Santa Clara County CRS Communities The below table reflects the quantities requested/sent by/to the agencies. Copies of Valley Waters FPM were delivered in early January 2026. Community Floodplain Mailer City of Cambell 25 City of Cupertino 50 City of Gilroy 25 City of Los Altos 50 Town of Los Altos Hills 25 Town of Los Gatos 25 City of Milpitas 50 City of Monte Sereno 25 City of Morgan Hill 150 City of Mountain View 25 City of Palo Alto 100 City of San Jose 50 City of Santa Clara 25 County of Santa Clara 25 City of Saratoga 25 City of Sunnyvale 25 Valley Water CRS Program 150 The FPM is posted on our website https://online.flipbuilder.com/tkap/fbzo/ Cupertino distributes copies of Valley Waters Floodplain Mailer at various fairs/events and provides additional copies for the public on display at City Hall. Los Altos distributes copies of the Valley Waters Floodplain Mailer and postcards at City Hall and Community Center buildings. Mountain View distributes copies of Valley Waters Floodplain Mailer and postcards at City Hall and during tabling events such as Earth Day. Palo Alto distributes Valley Waters multi-language floodplain mailer during fairs during Earth Day event and Palo Altos Open House every year. Santa Clara: Fliers and additional information are currently at city hall and public library. All Santa Clara County communities support and promote Valley Waters outreach projects. (CUP OP #53) Distributes flood readiness outreach materials at various events/ facilities City of Cupertino Year Round, as needed N/A Cupertino distributes copies of Valley Waters Floodplain Mailer and other promotional items provided by Valley Water at various fairs/events and provides additional copies of the mailer for the public on display at City Hall. (GIL OP #54) Participates in two fair/events: Gilroy Garlic Festival (GF) and citys Public Works Week Community Open House (PWWCOH) City of Gilroy End of July (GF) Typically, in May (PWWCOH) N/A Gilroy: There was no Garlic Festival (due to the shooting at this festival in July 2019, the City has postponed this event indefinitely), so no materials were distributed at this event. However, on August, 2025, the City hosted National Night Out where flood readiness materials were distributed. Materials were also distributed during the PWWCOH on May 20, 2026. (LAH OP #55) Hosts two events - Earth Day (ED) and the Town Picnic (TP) Town of Los Altos Hills Annually, Spring (ED) and late Summer (TP) N/A Town of Los Altos Hills: No update available - non-CRS participating community 22 of 57 Appendix A CRS Creditable Outreach and Flood Response Projects by CRS Community Santa Clara County Multi-Jurisdictional PPI 2021 FY 2026 (Year 5) Outreach Projects Accomplishments by CRS Communities Audience Message Outcome Project(s) Proposed to Support the Messages (XX denotes Community acronym, and Outreach Project #) SEARCH FOR YOUR COMMUNITYS OP HERE Assignment Schedule Stakeholder FY 2026 (Year 5 of the 2021 PPI) Outreach Projects Accomplishments INPUT HERE ONLY (MIL OP #56) Distributes FEMA flood-related publications at various events City of Milpitas Year Round N/A Milpitas: Ongoing. Distributed flood ready kits and informational publications on Earth Day event on April 18, 2026, National River Cleanup Day event on May 16, 2026, and the City Farmer's Market on June 21, 2026. (MV OP #57) The city participates Mountain View Art & Wine Festival (MVA&WF) and Thursday Night Live (TNL) and distributes flood preparedness information City of Mountain View Each September (MVA&WF) Months of June/July (TNL) Valley Water Mountain View attends various events such as Earth Day and Public Works Week and distributes flood readiness fliers and handouts during these events. (PA OP #58) Staff hosts a flood readiness table at citys annual Earth Day (ED) event and at the city Municipal Corporation Open House (MCOH). Upon request, the city also participates in other fairs and promotes flood readiness, including Creekwise mailer/brochure City of Palo Alto Each April (ED) and July (MCOH) Can vary depending on requests made to City to support fairs Palo Alto hosted a flood readiness table at the Earth Day Event on 4/19/26 and hosted a table at the City Municipal Corporation Open House on 7/26/25(FY26). (SJ OP #59) Staff hosts and participates in the Building Permits and Home Safety Open House. The citys also hosts Pumpkins in the Park event which Valley Water staff participates in and promotes flood preparedness City of San Jose Each May and October Valley Water San Jose hosts the annual Building and Home Safety Open House. This years open house was held on 5/22/25. The City also hosted Pumpkins in the Park on 10/12/24. Valley Water hosted an information booth and distributed flood preparedness information on flood safety and emergency preparedness materials, including Valley Waters annual floodplain mailer. (SC OP #60) City hosts a flood readiness table at the Art & Wine Festival. Valley Water also sponsors a table at the festival promoting flood preparedness and distributes various flood readiness materials to the community City of Santa Clara Each September N/A Santa Clara: Flood readiness table was set-up at Arts & Wine Festival September 2025. Flood promotional packets and fliers provided by Valley Water were distributed to visitors. Less damage due to the floods; improve sandbag distribution Fewer accidents and rescues (SUN OP #61) City has permanent Road May Flood street signs in areas of the City prone to flooding and promotes the Flood Zone Look Up featured on the citys website City of Sunnyvale Year Round N/A Sunnyvale: Ongoing. City staff still promote the use of the Flood Zone Lookup. Increase in inquiries on retrofitting measures. Decrease the number of repairs and elevations without permits. Increase number of repairs with permits Ensure people who are interested in protecting their property from flooding are getting the help they need Keep families safe (CUP OP #62) The city offers Flood Protection Assistance, Property Protection Advice. Staff provides in-person flood risk consultation at the front counter and/or site visits when requested City of Cupertino Year Round N/A Cupertino: Ongoing. The City maintains a log of FEMA-related requests. (MIL OP # 63) The city offers Flood Protection Assistance, Property Protection Advice and provides in-person flood risk consultation at the front counter City of Milpitas Year Round N/A Milpitas: Ongoing. City maintains logs of FEMA-related requests. 23 of 57 Appendix A CRS Creditable Outreach and Flood Response Projects by CRS Community Santa Clara County Multi-Jurisdictional PPI 2021 FY 2026 (Year 5) Outreach Projects Accomplishments by CRS Communities Audience Message Outcome Project(s) Proposed to Support the Messages (XX denotes Community acronym, and Outreach Project #) SEARCH FOR YOUR COMMUNITYS OP HERE Assignment Schedule Stakeholder FY 2026 (Year 5 of the 2021 PPI) Outreach Projects Accomplishments INPUT HERE ONLY (SC OP #64) The city offers Flood Protection Assistance, Property Protection Advice City of Santa Clara Year Round N/A Santa Clara: On-going per requests to the city Topic 6: Protect natural floodplain functions Message 6A -Keep creeks clean and flowing Message 6B - Keep debris and trash out of our streams Message 6C - Dont pollute, dump, or drain anything in creeks Cleaner streams and fewer dumping violations Fewer debris blockages during high-flow events Drainage inspectors report fewer calls and a decrease in the amount of trash removed (VW OP #65) Do Not Dump/illegal dumping message is sent each year to all Santa Clara County residents in Valley Waters CWM and FPM Valley Water Communications Each late October or November (CWM) Each November/ December (FPM) All Santa Clara County CRS Communities Valley Waters FY26 FPM included the 'Do Not Dump/Illegal to Dump' (Topic 7 - Keep creeks clean and flowing, page 5) messaging. Additionally, Valley Waters website Get Flood Ready Essential Tips landing page contains Keep debris and trash out of our streams, and the, dump, or drain anything in creeks under the Flood Safety Advice: Before a Flood section., and our Report Creek Blockages and local street flooding promotes the do not dump/illegal dumping message. https://www.valleywater.org/flooding-safety/flood-ready https://www.valleywater.org/flooding-safety/flood-ready/flood-safety-advice https://www.valleywater.org/flooding-safety/flood-ready/report-creek-blockages-local-flooding Valley Water hosted Coastal Cleanup Day (CCD) in September 2025 and National River Cleanup Day (NRCD) in May 2026 National River Cleanup Day. Reports are available here https://cleanacreek.org/past-results-2/ Several Santa Clara communities participate in these clean-up events. Cupertinos Floodplain Management webpage has a link to Valley Waters Floodplain Mailer. The City also includes the Do Not Dump messaging in The Cupertino Scenes annual flood preparedness article. Morgan Hill includes this message in their annual Flood Report. The 2026 Flood Report will be posted on the Citys Floodplain Management landing page in August/September 2026. Mountain Views Flood Protection and Insurance Information webpage has a link to Valley Waters Floodplain Mailer and notes who to call in the city to report illegal dumping. Palo Alto has Valley Waters CWM and FPM linked on the Citys Flood Information and Winter Storm Preparedness website. All Santa Clara County communities support and promote Valley Waters outreach projects. (VW OP #66) Do Not Dump signs placed by waterways/channels Valley Water O&M Year Round N/A Valley Waters Operations & Maintenance continues its practice of placing Do Not Dump signs on waterways/ channels. All Santa Clara County communities support and promote Valley Waters outreach projects. (VW OP #67) Lists Pollution Hotline number in all Project Notices Valley Water Communications Year Round N/A Valley Waters website includes the pollution hotline number: https://www.valleywater.org/flooding-safety/flood-ready https://www.valleywater.org/flooding-safety/flood-ready/report-creek-blockages-local-flooding All Santa Clara County communities support and promote Valley Waters outreach projects. 24 of 57 Appendix A CRS Creditable Outreach and Flood Response Projects by CRS Community Santa Clara County Multi-Jurisdictional PPI 2021 FY 2026 (Year 5) Outreach Projects Accomplishments by CRS Communities Audience Message Outcome Project(s) Proposed to Support the Messages (XX denotes Community acronym, and Outreach Project #) SEARCH FOR YOUR COMMUNITYS OP HERE Assignment Schedule Stakeholder FY 2026 (Year 5 of the 2021 PPI) Outreach Projects Accomplishments INPUT HERE ONLY (SCC OP #68) Storm Drain Stenciling/Medallion Program Santa Clara County Year Round All Santa Clara County CRS Communities Mountain View installs Stenciling/Medallion on all catch basins and inlets in the public right of way. Palo Alto installs Storm Drain Stenciling/Medallion on all public right of way catch basin and inlets. City of Santa Clara: Medallion installed on public catch basins/inlets. Santa Clara County: No update available - non-CRS participating community. (SUN OP #69) The citys Horizon newsletter, includes Do Not Dump messaging City of Sunnyvale Annually, fall N/A Sunnyvale: The City still produces the Horizon newsletter and includes a Do Not Dump message. It was published in fall 2025. (ALL OP #70) Developments that are modifying or constructing new catch basins/storm drains/inlets are required, per the below-noted permits, to stencil the No Dumping! Flows to Bay. In addition, some of these cities require all bid documents for capital projects which are modifying or constructing new catch basins, and require the contractors to install the same stencil. The program is also highlighted on cities websites. South County municipalities are subject to the statewide Phase II NPDES Permit North County municipalities are subject to the SF Bay Municipal Regional Stormwater NPDES Permit All Year Round N/A Valley Water marks each inlet with a No Dumping! Flows to Bay message on Valley Water properties. Cupertino requires all storm drain inlets to include a medallion with NO DUMPING - FLOWS TO CREEK/BAY for development projects. Gilroy requires all new storm inlets and catch basins to include a stencil or medallion with no dumping, flows to creek/waterway language for development projects. Morgan Hill requires all storm drain inlets and catch basins within the project area of development applications to be stenciled with prohibitive language (such as: NO DUMPING DRAINS TO CREEK) and/or graphical icons to discourage illegal dumping. Mountain View requires all storm drain inlets to include a medallion with NO DUMPING - FLOWS TO CREEK/BAY for development projects. Palo Alto requires all storm drain inlets to include a medallion with NO DUMPING-FLOWS TO CREEK/BAY for development projects. City of Santa Clara provides and installs No Dumping Flows to Bay medallions near each catch basin for any new storm drain inlets constructed as part of a project per the City specifications. (CUP OP #71) The citys annual flood notice in the local newsletter, The Cupertino Scene, contains dumping is illegal messaging and how to report City of Cupertino Annually, October -November N/A Cupertino includes the Do Not Dump messaging in The Cupertino Scenes annual flood preparedness article. (CUP OP #72) Participates in clean-up events: the annual National River Clean-up Day (NRCD) and Coastal Clean-Up Day (CCD). They coordinate with Valley Water on both these clean-up efforts. The city also participates in Valley Waters Adopt-a-Creek Program City of Cupertino Each May (NRCD) and September (CCD) Volunteers Valley Water Stream Stewardship Cupertino participated in Coastal Clean-Up Day on 9/20/25 and National River Clean-Up Day on 5/16/26. The City no longer participates in Valley Waters Adopt-a-Creek Program. (LAH OP #73) The town participates in annual clean-up events: National River Clean-up Day (each May) and Coastal Clean-up Day (each September) and coordinates volunteers. They coordinate with Valley Water on both these clean-up efforts. The town also participates in Valley Waters Adopt-a-Creek Program Town of Los Altos Hills Each May (NRCD) and September (CCD) Volunteers Valley Water Stream Stewardship Town of Los Altos Hills: No update available - non-CRS participating community. (MIL OP #74) Flood Public Advisory brochure contains dumping is illegal messaging and how to report City of Milpitas Annually from December to January N/A Milpitas: Utility bill inserts was sent to every address in Milpitas in May 2026, and will be sent out within the fiscal year going forward. This was sent out in four languages (English, Vietnamese, Spanish, and Chinese). 25 of 57 Appendix A CRS Creditable Outreach and Flood Response Projects by CRS Community Santa Clara County Multi-Jurisdictional PPI 2021 FY 2026 (Year 5) Outreach Projects Accomplishments by CRS Communities Audience Message Outcome Project(s) Proposed to Support the Messages (XX denotes Community acronym, and Outreach Project #) SEARCH FOR YOUR COMMUNITYS OP HERE Assignment Schedule Stakeholder FY 2026 (Year 5 of the 2021 PPI) Outreach Projects Accomplishments INPUT HERE ONLY (MIL OP #75) Participates in annual clean-up events: National River Clean-up Day (NRCD) and Coastal Clean-Up Day (CCD). They coordinate with Valley Water on both these clean-up efforts. The city also participates in Valley Waters Adopt-a-Creek Program City of Milpitas Each May (NRCD) and September (CCD) Volunteers Valley Water Stream Stewardship Milpitas: CCD was held on September 20, 2025. NRCD was held on May 16, 2026. (MH OP #76) Flood Report contains message on keeping debris and trash out of streams Do Not Dump messaging City of Morgan Hill Annually, close to or during the start of the rainy season N/A Morgan Hills 2026 Flood Report brochure will contain Do Not Dump messaging. (PA OP #77) Are You Ready for Winter Storms? utilities insert contains the Do Not Dump and report illegal dumping messages City of Palo Alto Each fall N/A Palo Alto includes Do Not Dump and Report Illegal Messages on Citys utility insert that was sent out in September 2025. (PA OP #78) Utility bill insert includes a Utility Announcement on Flood Safety Tips, including Protect natural floodplains - keep rain gutters and drainage channels free of debris City of Palo Alto Annually, March-April N/A Palo Alto includes Protect Natural Floodplains-keep rain gutters and creeks free of debris messages on flood safety tips sent as Utility Announcement and the flier sent as an attachment on utility bills every year. (PA OP #79) Participates in annual clean-up events: National River Clean-up Day (NRCD) and Coastal Clean-Up Day (CCD). They coordinate with Valley Water on both these clean-up efforts. Additionally, the city participates in Valley Waters Adopt-a-Creek Program City of Palo Alto Each May (NRCD) and September (CCD) Volunteers Valley Water Stream Stewardship Palo Alto participates every year during National River Clean-up Day on Matadero and Adobe Creek. Palo Alto also participates in the multi-jurisdictional effort on creek clean-up of San Francisquito Creek. (PA OP #80) Clean-ups of trash booms located in Matadero Creek and Adobe Creek are done annually on an as-needed basis. The city also assesses its hot spots and cleans up the local drainage system on an ongoing basis and part of its operations and maintenance City of Palo Alto Annually, as needed N/A Palo Alto City staff continue clean-ups of trash booms on Matadero Creek and Adobe Creek, assess hot spots and clean ups on an ongoing basis on the entire Citys storm drain network system. (SUN OP #81) Horizon newsletter includes a Know How to Be FloodSafe article that promotes the Do Not Dump message City of Sunnyvale Each October, Fall Edition N/A Sunnyvale: The City still includes a flood Safe message in the fall Horizon. It was published in fall 2025. 26 of 57 Appendix A CRS Creditable Outreach and Flood Response Projects by CRS Community Santa Clara County Multi-Jurisdictional PPI 2021 FY 2026 (Year 5) Outreach Projects Accomplishments by CRS Communities Audience Message Outcome Project(s) Proposed to Support the Messages (XX denotes Community acronym, and Outreach Project #) SEARCH FOR YOUR COMMUNITYS OP HERE Assignment Schedule Stakeholder FY 2026 (Year 5 of the 2021 PPI) Outreach Projects Accomplishments INPUT HERE ONLY Residents and Businesses in the Special Flood Hazard Area (SFHA) - Low Lying Areas, Along Rivers and Creeks - Coastal Communities at Risk for Sea Level Rise/Tsunamis - Repetitive Loss (RL) Areas Topic 1: Know your flood hazard Message 1A - Know your flood risk Message 1B - Contact your floodplain manager to find out if your property is in a floodplain Message 1C - Check if your home or business is in a Special Flood Hazard Area Topic 2: Insure your property for your flood hazard Message 2A - Get flood insurance ahead of time Message 2B Insure your property Message 2C There is a 30-day waiting period for the policy to take place Topic 3: Protect people from the flood hazard Message 3A - Put your 3-day emergency kit together Message 3B - Follow evacuation orders Message 3C Learn the best route to high ground Topic 4: Protect your property from the flood hazard Message 4A - Protect your property from the flood hazard Message 4B - Prepare your home Message 4C - Sandbags can offer protection against a foot or less of floodwater Message 4E - Get sandbags before a flood Topic 5: Build responsibility Message 5A - Build responsibly in floodplains Message 5B - Comply with development requirements Message 5C - Check with your local floodplain manager before you build Topic 6: Protect natural floodplain functions Message 6A -Keep creeks clean and flowing Message 6B - Keep debris and trash out of our streams Message 6C - Dont pollute, dump, or drain anything in creeks Topic 7: Develop a Family Emergency Plan Message 7A: Develop an emergency plan Topic 8: Download disaster Apps Message 8A - Download disaster emergency apps Topic 9: Understand shallow flooding risks dont drive through standing water Message 9A - Understand shallow flooding risks - dont drive through standing water FEMAs message: Turn Around Don't Drown®. Residents/businesses in the SFHA are aware theyre in the SFHA and prepare before floods Increase in number of flood insurance policies in the SFHAs and RLAs in the county in general Prospective buyers understand flood risks Increase number of elevation certificates on file, and structures repaired with permits; decrease the number of repetitive loss increase homes Increase in the number of flood insurance policies with contents coverage (VW OP #82) Multi-language floodplain mailer (FPM) to all residents and businesses within the SFHA in Santa Clara County (Topics 1 9) Valley Water Each November/De cember All Valley Water's Annual Floodplain Mailer (FPM) was distributed in December 2024. This multi-language mailer, available in English, Spanish, Chinese, and Vietnamese, is titled "You Live in a Flood Zone: Beware. Be Ready. Be Flood Safe." Link to Floodplain Mailer The FPM included QR codes, a magnet featuring essential flood safety websites, a detachable emergency phone list, and a centerfold that highlighted our Surface Water Data Portal. One of the QR codes directs residents to a site where they can access the latest information about local creek and reservoir water levels: https://alert.valleywater.org/?p=map. Hard copies of the FPMs (quantities noted below, as requested by the communities), postcards (in November 2024) and trifolds (in mid-January 2025) were also mailed to each city/County in and the FPM was mailed in early January 2025 for their use, including posting in their lobby or designated area(s) Community FPM Postcard / Trifold City of Campbell 25 25/25 City of Cupertino 50 50/20 City of Gilory 25 25/25 City of Los Altos 50 100 / 20 Town of Los Altos Hills 25 150 /20 Town of Los Gatos 25 25/20 City of Milpitas 50 25/20 City of Monte Sereno 25 25/25 City of Morgan Hill 150 50/50 City of Mountain View 25 25/20 City of Palo Alto 100 25/20 City of San Jose 50 25/25 City of Santa Clara 25 25/25 County of Santa Clara 25 25/25 City of Saratoga 25 25/25 City of Sunnyvale 25 25/20 VW CRS Program 150 300/50 The FPM, postcards, and trifolds are all posted on Valley Waters website Flood Ready landing page: https://www.valleywater.org/flooding-safety/flood-ready Valley Waters FPM was distributed throughout the county at various events during the flood season, and we kept copies in our HQ lobby area. The City of Los Altos posted Valley Waters FPM on our flood protection website and we kept copies in the city hall lobby. The City of Cupertino posted Valley Waters FPM on our flood protection website and we kept copies in the City Hall lobby. All Santa Clara County communities support and promote Valley Waters outreach projects. (CUP OP #83) Flood notice in the local newsletter, The Cupertino Scene, which reaches residents and businesses in the SFHA (Topics 1-9) City of Cupertino Each October or November issue N/A Cupertino published the annual flood preparation article in the Fall 2025 edition of The Cupertino Scene (Aug-Nov). (LA OP #84) Letter, along with a Are You Prepared for a Flood in Your Neighborhood? brochure to property owners in the SFHA (Topics 1-8) City of Los Altos Annually, each fall N/A Los Altos mailed letters to all SFHA property owners in October 2025. (LAH OP #85) The towns Our Town quarterly newsletter includes information on flood preparedness. The newsletter is mailed out town-wide and is also available online on the towns website (Topics TBD during cycle visit) Town of Los Altos Hills Each fall N/A Town of Los Altos Hills: No update available - non-CRS participating community. 27 of 57 Appendix A CRS Creditable Outreach and Flood Response Projects by CRS Community Santa Clara County Multi-Jurisdictional PPI 2021 FY 2026 (Year 5) Outreach Projects Accomplishments by CRS Communities Audience Message Outcome Project(s) Proposed to Support the Messages (XX denotes Community acronym, and Outreach Project #) SEARCH FOR YOUR COMMUNITYS OP HERE Assignment Schedule Stakeholder FY 2026 (Year 5 of the 2021 PPI) Outreach Projects Accomplishments INPUT HERE ONLY (MIL OP #86) Flood Public Advisory brochure to residents and businesses within SFHA (Topics 1-6) City of Milpitas Each December or January N/A Milpitas: Utility bill inserts was sent to every address in Milpitas in May 2026, and will be sent out within the fiscal year going forward. This was sent out in four languages (English, Vietnamese, Spanish, and Chinese). (MH OP #87) Sends a citywide Flood Report brochure, including to those in the SFHA (Topics 1-9) City of Morgan Hill Annually, close to or during the start of the rainy season N/A Morgan Hills 2026 Flood Report brochure will be mailed out citywide in August/September 2026. (MV OP #88) Sends The View citywide newsletter, Winter version, includes information on flood risk, flood safety, and the importance of buying flood insurance (Topics 1-9) City of Mountain View Fall newsletter edition N/A Mountain View sent out The View for Fall/Winter 2025 with information on flood risk, flood safety, and the importance of buying flood insurance (Topics 1-9) (MV OP #89) Mails a utility bill insert to all resident and businesses that contains information on flood risk, flood safety, and the importance of buying flood insurance (Topics 9) City of Mountain View Between July - September N/A Mountain View sent out Valley Waters Get Flood Ready flier as a utility billing insert to every City utility customer in November and December 2025. (PA OP #90) Sends the Are You Ready for Winter Storms? flier (aka utilities mailer) to all residents and businesses in the city, including to those in the SFHA, along with their utility bills (Topics 1-9) City of Palo Alto Each fall N/A Palo Alto sent Are you Ready for Winter Storms? flier as utility inserts was sent out in September 2025. (PA OP #91) Sends out utility announcement, Anytime it can rain, it can flood. Dont get caught off-guard (Topics 1, 2,3, 4, 5, 6, 7, & 9 will pursue adding other topic) City of Palo Alto Each March/April N/A Palo Alto sent flood safety tips as a utility announcement in December 2025. (SC OP #92) Mails out a citywide, including all addresses in the SFHA, newsletter for residents and businesses called Inside Santa Clara (Topics 1-9) City of Santa Clara Each fall N/A Flood information was included in the biannual Inside Santa Clara newsletter, in the Fall/Winter 2025 Edition. (SUN OP #93) Sends two (2) mailers and one (1) Horizon newsletter article Know How to Be Flood Safe that promotes flood safety and flood preparedness messaging targeted to all residents and businesses within the SFHA (Topics 2 and 4) City of Sunnyvale Each fall around October N/A Sunnyvale: The City still sends out mailers to targeted residents and a flood safe newsletter article. The mailers were sent Decemberr (realtor) & November/December (Utility inserts) 2025.. (SUN OP #94) Sends mailer to all those in the SFHA (Topics 1-4, and 7) City of Sunnyvale Each October N/A Sunnyvale: The City still sends out these mailers. The mailers were sent December 2025. Topic 2: Insure your property for your flood hazard Message 2A - Get flood insurance ahead of time Message 2B Insure your property Message 2C There is a 30-day waiting period for the policy to take place Increase in number of flood insurance policies in the SFHAs, RLAs, and in the county in general Prospective buyers understand flood risks Increase in the number of flood insurance policies with contents coverage (SCC OP #95) Sends letters to the properties in the unincorporated section in the areas of the countys mapped repetitive loss areas Santa Clara County Annually, each fall N/A Santa Clara County: No update available - non-CRS participating community. (CUP OP #96) Continues to send a letter to former repetitive loss properties City of Cupertino Annually, mid-year N/A Cupertino continues to send out an annual letter to former repetitive loss properties. (MH OP #97) Sends a notice to repetitive loss (RL) areas as required by FEMA City of Morgan Hill Annually, each summer N/A Morgan Hill will send letters to properties in the Citys mapped repetitive loss areas in June 2026. (PA OP #98) Sends letters to the properties in the citys mapped repetitive loss areas, highlighting flood safety tips City of Palo Alto Annually, typically August - September N/A Palo Alto sent letters to properties in the Citys mapped repetitive loss areas, highlighting flood safety tips in August 2025. 28 of 57 Appendix A CRS Creditable Outreach and Flood Response Projects by CRS Community Santa Clara County Multi-Jurisdictional PPI 2021 FY 2026 (Year 5) Outreach Projects Accomplishments by CRS Communities Audience Message Outcome Project(s) Proposed to Support the Messages (XX denotes Community acronym, and Outreach Project #) SEARCH FOR YOUR COMMUNITYS OP HERE Assignment Schedule Stakeholder FY 2026 (Year 5 of the 2021 PPI) Outreach Projects Accomplishments INPUT HERE ONLY (SJ OP #99) Sends letters to the properties in the citys mapped repetitive loss areas City of San Jose Annually, each typically between September - December N/A San Jose sent letters to general repetitive loss property areas in March 2025. Messengers to Other Target Audiences (Organizations & Businesses Serving the Community) Topic 1: Know your flood hazard Message 1A - Know your flood risk Message 1B - Contact your floodplain manager to find out if your property is in a floodplain Message 1C - Check if your home or business is in a Special Flood Hazard Area Topic 2: Insure your property for your flood hazard Message 2A - Get flood insurance ahead of time Message 2B Insure your property Message 2C There is a 30-day waiting period for the policy to take place Topic 3: Protect people from the flood hazard Message 3A - Put your 3-day emergency kit together Message 3B - Follow evacuation orders Message 3C Learn the best route to high ground Topic 4: Protect your property from the flood hazard Message 4A - Protect your property from the flood hazard Message 4B - Prepare your home Message 4C - Sandbags can offer protection against a foot or less of floodwater Message 4E - Get sandbags before a flood Topic 5: Build responsibility Message 5A - Build responsibly in floodplains Message 5B - Comply with development requirements Message 5C - Check with your local floodplain manager before you build Topic 6: Protect natural floodplain functions Message 6A -Keep creeks clean and flowing Message 6B - Keep debris and trash out of our streams Message 6C - Dont pollute, dump, or drain anything in creeks Topic 7: Develop a Family Emergency Plan Message 7A: Develop an emergency plan Topic 8: Download disaster Apps Message 8A - Download disaster emergency apps Topic 9: Understand shallow flooding risks dont drive through standing water Message 9A - Understand shallow flooding risks - dont drive through standing water FEMAs message: Turn Around Don't Drown®. Educate our community on flood protection and preparedness measures by working and coordinating with groups who serve as messengers, to people who are at risk of flooding, as they provide their respective business service (VW OP #100) Administers a Lets Talk Water Speakers Bureau Program that customizes presentations to update groups on specific issues, provide updates on Valley Water projects, including flood protection projects and to educate residents on existing flood risks as well as provide resources and tips to be flood ready. https://www.valleywater.org/learning-center/lets-talk- water-speakers-bureau Valley Water Communications Unit On a project-specifi c basis or as requested Could vary from year-to-year Kiwanis Rotary Clubs Homeowners and Neighborhood Associations Forum Groups Association of Realtors In FY26 (from July 2025 through June 2026), Valley Water's Managing our Precious Resource Speakers Bureau Program reached the 11 organizations listed below. All general presentations mention flood protection and the need to Get Flood Ready regardless of the countys drought status. They also include links to Valley Waters Flood Ready information and resources webpage (ValleyWater.org/floodready), the hotline to call to report obstructions in creeks, and flood preparedness collateral available for all in-person events. Valley Waters Speakers Bureau Program can customize presentations to update community groups on water-specific issues and provide updates on projects in their area. The FY26 presentations that included flood preparedness information are listed below. 1. July 28, 2025 Cory Neighborhood Association, San Jose 2. August 12, 2025 Los Altos Kiwanis Club 3. September 4, 2025 West San Jose Kiwanis Club 4. January 28, 2026 The Forum, Palo Alto 5. February 27, 2026 Valley Waters Water Works Program (via Zoom) 6. April 2, 2026 Valley Waters 101 Academy 7. April 9, 2026 Santa Teresa Catholic Church, San Jose 8. June 4, 2026 Coin Laundry Association 9. June 8, 2026 LAFCO (AM presentation), Sunnyvale 10. June 8, 2026 LAFCO (PM presentation), Morgan Hill 11. June 9, 2026 LAFCO (PM presentation), San Jose 29 of 57 Appendix A CRS Creditable Outreach and Flood Response Projects by CRS Community Santa Clara County Multi-Jurisdictional PPI 2021 FY 2026 (Year 5) Outreach Projects Accomplishments by CRS Communities Audience Message Outcome Project(s) Proposed to Support the Messages (XX denotes Community acronym, and Outreach Project #) SEARCH FOR YOUR COMMUNITYS OP HERE Assignment Schedule Stakeholder FY 2026 (Year 5 of the 2021 PPI) Outreach Projects Accomplishments INPUT HERE ONLY (VW OP #101) Participates in booth duty support at various events and fairs throughout the county, including Valley Water Capital project meetings or other events, as requested by various organizations Valley Water Office of Government Relations Annually. During the flood season (starting in September May) All Santa Clara County CRS Communities Valley Water staff made a concerted effort to actively participate in community events, including community festivals and emergency preparedness affairs, particularly in communities and neighborhoods in or near flood zones. In FY26 (from September 2025 May 2026), Valley Water and the communities staff hosted 29 booths and distributed flood preparedness information on flood safety and emergency preparedness materials, including Valley Waters annual FPM. Those events are listed below: 1. July 4, 2025 San Jose Council District 8 Fourth of July Fireworks, San Jose 2. July 5, 2025 Morgan Hill Chamber Night Music Series, Morgan Hill 3. July 1617, 2025 Mountain View Technology Showcase, Mountain View 4. July 24, 2025 Happy Hollow Season of the Senior Safari, San Jose 5. August 2, 2025 Asian Americans for Community Involvement Back-to-School Health Fair, San Jose 6. August 5, 2025 San Martins Lions Club National Night Out, San Martin 7. August 5, 2025 Morgan Hill National Night Out, Morgan Hill 8. August 15, 2025 Morgan Hill Chamber Friday Night Music, Morgan Hill 9. August 16, 2025 Cupertino Chamber Night Market, Cupertino 10. August 21, 2025 San Jose Chamber BBQ, San Jose 11. August 28, 2025 Happy Hollow Season of the Senior Safari, San Jose 12. August 30, 2025 Santos Family Car Show, Alviso 13. August 3031, 2025 Silicon Valley Pride Parade and Festival, San Jose 14. September 6, 2025 Capitol Park Goss Neighborhood Association National Night Out, San Jose 15. September 67, 2025 Mountain View Art and Wine Festival Booth, Mountain View 16. September 13, 2025 Rotary Club of Cupertino Silicon Valley Fall Festival, Cupertino 17. September 2123, 2025 WateReuse California Conference, San Diego 18. September 26, 2025 Assemblymember Ahrens Inaugural Fall Harvest BBQ, Santa Clara 19. September 27, 2025 Vovinam Viet Vo Dao 34th Annual Moon Festival, San Jose 20. September 28, 2025 Stevens Creek Trail (FoSCT) Trailblazer Race, Mountain View 21. October 11, 2025 Martial Cottle Parks Fall Festival 2025, San Jose 22. October 11, 2025 Guadalupe River Park Conservancy Pumpkins in the Park, San Jose 23. October 11, 2025 Cupertino Chamber Diwali Festival, Cupertino 24. October 18, 2025 Valley Health Foundation Women's Leadership and Policy Summit, San Jose 25. October 25, 2025 District 8 Fall Family Festival, San Jose 26. October 25, 2025 Senator Corteses 3rd Annual Picnic by the Lake, San Jose 27. November 1215, 2025 Cal-IPC Symposium, Ventura 28. December 6, 2025 Santa Visits Alviso Foundation Drive, Alviso 29. February 13, 2026 ASCE SJ Younger Member High School Day, San Jose 30. February 13, 2026 City of San Jose D1 and D10 w/ NAACP, San Jose 31. March 28, 2026 CEEF/CUSD Run for Great Schools 5K and Fun Run, Cupertino 32. March 28, 2026 CERT 5K Family Fun Run (D10), San Jose 33. April 18, 2026 City of Milpitas Earth Day, Milpitas 34. April 25, 2026 Acterra Love Our Earth Festival / WaterPaloooza, Palo Alto 35. April 25, 2026 Morgan Hill Community Earth Day Festival, Morgan Hill 36. May 9, 2026 Berryessa Art & Wine Festival, San Jose 37. May 2324, 2026 Morgan Hill Mushroom Mardi Gras, Morgan Hill 38. June 67, 2026 50th Annual Sunnyvale Wine & Art Festival, Sunnyvale 39. June 12, 2026 WEPA Fest 2026, San Jose 40. June 13, 2026 AACSA's 45th Annual Juneteenth Festival, San Jose 41. June 13, 2026 Dia De Portugal, San Jose 30 of 57 Appendix A CRS Creditable Outreach and Flood Response Projects by CRS Community Santa Clara County Multi-Jurisdictional PPI 2021 FY 2026 (Year 5) Outreach Projects Accomplishments by CRS Communities Audience Message Outcome Project(s) Proposed to Support the Messages (XX denotes Community acronym, and Outreach Project #) SEARCH FOR YOUR COMMUNITYS OP HERE Assignment Schedule Stakeholder FY 2026 (Year 5 of the 2021 PPI) Outreach Projects Accomplishments INPUT HERE ONLY (VW OP #102) Partner with local Second Harvest Food Bank with distributing FEMA and Valley Water flood preparedness materials, including promotional item(s) as available Valley Water CRS Program In October (during CFPW) Second Harvest Food Bank of Silicon Valley On November 13, 2024, staff participated in a flood preparedness press conference held at Valley Waters Emergency Operations Center site in San José. The press conference was a joint news event with the City of San José, the County of Santa Clara, and the National Weather Service. The event featured speakers from Valley Water and participating agencies, a sandbagging demonstration, and an emergency kit assembly table, which included flood readiness materials. (ALL OP #103) Other New Initiatives (as noted in the PPI document) 1. Continue and expand the standardized flood message prepared for each community to include flood messages in utility bills each year, including PG&E. 2. Expand on partnerships with local chambers of commerce to disseminate and share flood preparedness information. 3. Expand on outreach to the Asian and Latino communities who live in flood prone areas. 4. Expand on outreach to hot spot flood prone areas by hosting on-site or virtual events. 5. Expand on reaching local homeowners associations (HOA)s and apartment associations (i.e. Executive Council of Homeowners [ECHO]) 6. Expand on reaching residents in marginal and low-income communities through partnering with organizations that reach these communities. (i.e. Second Harvest Food Bank and others) 7. Communities could pursue FEMA Matching Funds Grants for severe Repetitive Loss Areas. 8. Review and expand other public information activities, such as Flood Protection Assistance (Activity 360) and Flood Insurance Promotion (Activity 370). 9. Develop a region-wide Flood Response Preparations (FRP) messaging plan. All TBD TBD The Santa Clara County CRS Group/PPI Committee, included the Other New Initiatives topic for discussion at the March 26, 2025. See Section V. SC County CRS Users Group/PPIM Committee Meetings - Monitoring and Evaluating the 2021 PPI in the FY25 Annual Evaluation Report (Attachment 6). 3/26/26 Meeting, Item #5: Review 2021 PPI Other New Initiatives discussion was as follows: These initiatives were suggested to be re-evaluated as part of the next PPI update to include only realistic initiatives to reduce the reporting requirements. As part of the update, the committee can discuss how best to word the initiatives to allow flexibility and creativity without being locked into specific commitments. These initiatives do not improve our Activity 330 scores since most communities are already maxed out on the activity. (CUP OP #104) The city provides a Winter Preparedness notification informing contractors that during the winter season, they need to winterize their project(s) site as certain soil disturbance activities are not allowed during the rainy season City of Cupertino On a project-specifi c basis Various contractors Cupertino continues to prepare and mail the rainy season letters every year to applicable projects. These letters were mailed in mid-August 2025. 31 of 57 Appendix A CRS Creditable Outreach and Flood Response Projects by CRS Community Santa Clara County Multi-Jurisdictional PPI 2021 FY 2026 (Year 5) Outreach Projects Accomplishments by CRS Communities Audience Message Outcome Project(s) Proposed to Support the Messages (XX denotes Community acronym, and Outreach Project #) SEARCH FOR YOUR COMMUNITYS OP HERE Assignment Schedule Stakeholder FY 2026 (Year 5 of the 2021 PPI) Outreach Projects Accomplishments INPUT HERE ONLY (MIL OP#105) On a project-specific basis, the city provides contractors a Winter Preparedness notification that informs them that during the winter season, they need to winterize their project(s) site. Certain soil disturbance activities are not allowed during the rainy season City of Milpitas On a project-specifi c basis Various contractors Milpitas: On-going. The City of Milpitas sends out winterization notices to larger development projects. Topic 2: Insure your property for your flood hazard Message 2A - Get flood insurance ahead of time Message 2B Insure your property Message 2C There is a 30-day waiting period for the policy to take place Increase in number of flood insurance policies in the SFHAs and in the county in general Prospective buyers understand flood risks These projects are credited under Activity 340 (DFH and REB) Additional credit is provided if the PPI states that real estate agents should (or have agreed to) advise house hunters about the flood hazard and that real estate agents give house hunters a REB brochure (MH OP #106) The city mails out a newsletter, Ask Before You Buy: Know Your Flood Risk! to local real estate agents which are provided to homebuyers to help determine the flood risk of the property being purchased (listed in Appendix B) City of Morgan Hill During or prior to the rainy season Real Estate Agencies/Agent Morgan Hill will be sending the brochure to real estate agents in June 2026. (PA OP #107) Sends out letters to real estate agencies informing them of their responsibility to identify flood hazard areas and to take advantage of the Flood Zone Lookup on the citys website City of Palo Alto Annually, beginning of flood season (September/ October) Real Estate Agencies/Agent Palo Alto sent letters to real estate agencies informing of their responsibility to identify flood hazard areas in August 2025. (SJ OP #108) Sends out letters to real estate and insurance agencies and lenders, informing them of their responsibility to identify flood hazard areas and to take advantage of the Flood Zone Lookup on the citys website on the Flood Hazard Zones webpage and advises to contact the city for map reading services and elevation certificates on file City of San Jose At the beginning of the flood season (September December) Real Estate Agencies/Agent San Jose emailed letters to real estate, insurance agencies and lenders in January 2025. (SUN OP #109) Sends mailer/postcard targeted to real estate agents informing them of the clients responsibility for identification and purchase of flood insurance and the availability of the automatic 15% discount City of Sunnyvale Each October Real Estate Agencies/Agent Sunnyvale: The City sent the mailers to real estate agents October 2024. 32 of 57 33 of 57
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Agenda MeetingSanta Clara County CRS Users Group & Program for Public Information (PPI) Committee Meeting CRS Transition Planning: General Virtual Transition Kick-off Meeting (Task 2.1.3) March 21, 2026 2:00 p.m. – 4:00 p.m. Join Zoom Meeting https://valleywater.zoom.us/j/86592760729?pwd=V2t5x0MRatEN7xXOHe8EZ4NeU0VbLe.1&from=addon Meeting ID: 865 9276 0729|Passcode: 782108+1 669 900 9128 US (San Jose) Purpose: Present an overview of Valley Water’s transition efforts, solicit questions and feedback, and document key concerns and action items for Valley Water and the CRS-participating communities SectionMeeting TopicPresenterTime1. Introductions Amy Fonseca 10 min 2. Review of the meeting goals and agenda (see page 2) Amy Fonseca 2 min 3. Annual review of CRS Communities Roster (Google Link) Amy Fonseca 2 min 4. Next steps of CRS Regionalization in Santa Clara County Feasibility Study results Amy Fonseca 5 min 5. Introduction to Valley Water’s New Partnership Role in the CRS Program for Santa Clara County (Partnership Model) 2021 Multi-Jurisdictional Program for Public Information (PPI) Annual Evaluation Report for FY26 (Year 5: July 2025 to June 2026) - 2021 PPI sunset in April 2026 Is the committee required to submit an annual evaluation report for FY26? 2026 Multi-Jurisdictional PPI, single jurisdiction PPI, or discontinue PPI Activity 350 – Flood Protection Information, c. flood protection website (WEB) (page 350-7) NextStepsMelissa Mitchell, Tetra Tech 90 min 6. Closing Comments Amy Fonseca 2 min 7. Adjourn 55 of 57 2 of 2
Excerpt from 2025 CRS Coordinator’s Manual: “Step 7: Implement, monitor, and evaluate the program. The Program for Public Information committee meets at least annually to monitor the implementation of the outreach projects. The committee assesses whether the desired outcomes were achieved and what, if anything, should be changed. This work is described in an evaluation report that is prepared each year, sent to the governing body, and included in the annual recertification. The community must update its Program for Public Information at least every five years. This can be a new document or an addendum to the existing document that updates the needs assessment and all sections that should be changed based on evaluations of the projects. The Program for Public Information update will be reviewed for CRS credit according to the Coordinator’s Manual currently in effect, not the version used when the community originally requested this credit. The update can qualify as the annual evaluation report for the year it was prepared. The updated Program for Public Information must be adopted following the same process as adoption of the original document.” ______________________________________________________________________________________ Activity 350 – Flood Protection Information, c. flood protection website (WEB)(page 350-7)The community must: 3) The community must check the website’s links at least monthly and fix those that are no longer accurate. 4) At least annually, the community must review the content to ensure it is still current and pertinent (e.g., make sure names, addresses, phone numbers, and other contact information are still correct; update any ordinance changes; etc.) 56 of 57 Santa Clara County CRS Users Group and PPI CommitteeMeeting Minutes - May 21, 2026 Time: 2:00 p.m. Location: Zoom 1. Welcome and IntroductionsAmy Fonseca opened the meeting. Representatives from Valley Water, Tetra Tech, and participating cities introduced themselves. 2. CRS Transition UpdateValley Water reported that full CRS regionalization is not feasible and plans to move from its fictitious-community role to a partnership model. Cities will manage their own CRS documentation, recertifications, and ISO/FEMA coordination.Valley Water will continue regional flood outreach and provide supporting documentation for CRScredit.Tetra Tech will provide community-specific assessments and transition support through December2026, subject to available contract hours.3. Future of the PPIThe committee discussed continuing the multi-jurisdictional PPI with a new lead, forming a smaller group, creating individual city PPIs, or retiring the PPI and using standard Activity 350 outreach credits. No final decision was made. A continuing multi-jurisdictional PPI will require a lead community or shared coordinating group. The committee should select a direction in the next few months. 4. Activity 350 and Website InformationValley Water will continue providing regional flood information. Each city remains responsible for local permitting, regulatory, elevation-certificate, and other community-specific website information. Tetra Tech will review additional credit opportunities with each community. 5. DecisionsNo formal vote or final PPI decision was taken.Communities will review individual CRS credit impacts before selecting a PPI option.6. Action ItemsAll communities: Update the shared CRS contact roster as soon as possible.Valley Water: Send the meeting recap and consultation instructions; confirm available Tetra Techsupport hours.Tetra Tech and each community: Schedule and complete individual CRS assessments between Juneand December 2026.Each community: Confirm that Tetra Tech has current CRS records before its consultation.PPI Committee: Select a PPI direction.Interested communities: Identify a lead or shared coordinator if the multi-jurisdictional PPI continues.7. AdjournmentThe meeting adjourned at approximately 3:40 p.m. 57 of 57