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62 CYPRESS RECREATION AND PARK DISTRICT
CALIFORNIA PUBLIC EMPLOYEES RETIREMENT SYSTEMS (CALPERS) DEFINED BENEFIT PENSION PLAN
SCHEDULE OF PROPORTIONATE SHARE OF THE NET PENSION LIABILITY AS OF JUNE 30, FOR THE LAST TEN FISCAL YEARS (1)
2021 2020 2019
Proportion of the Net Pension Liability 0.07315% 0.07193% 0.06815% Proportionate Share of the Net Pension Liability $ 2 3,085,709 $ ,880,341 $ 2,568,468 Covered-Employee Payroll $ 842,114 $ 782,395 $ 921,221
Proportionate Share of the Net Pension Liability as
Percentage of Covered-Employee Payroll 27.29% 27.16% 35.87% Plan's proportionate share of the fiduciary net position as a percentage of the Plan's total pension liability 74.71% 75.87% 76.84%
Plan's proportionate share of aggregate employer contributions $ 842,114 $ 782,395 $ 921,221 Notes to Schedule:
Changes of Assumptions:
Fiscal year ended June 30, 2016:
Amounts reported reflect an adjustment of the discount rate from 7.50% (net of administrative expenses) to 7.65% (without a reduction for pension plan administrative expense).
Fiscal year ended June 30, 2018:
The discount rate was reduced from 7.65% to 7.15%.
Fiscal year ended June 30, 2019:
Demographic assumptions and the inflation rate were changed in accordance with the CalPERS Experience Study and Review of Actuarial Assumptions – December 2017.
Benefit Changes: There were no changes to benefits
(1) The City’s CalPERS Miscellaneous Plan was previously administered and reported as an agent multiple-employer plan, however, because the number of active members in the plan fell below 100, it is now administered as a cost-sharing multiple-employer plan, effective with the reporting for the fiscal year ended June 30, 2019.
63 7+,63$*(,17(17,21$//</()7%/$1.
64 CYPRESS RECREATION AND PARK DISTRICT
SCHEDULE OF CHANGES IN NET PENSION LIABILITY AND RELATED RATIOS
CALIFORNIA PUBLIC EMPLOYEES RETIREMENT SYSTEMS (CALPERS) DEFINED BENEFIT PENSION PLAN AS OF JUNE 30, FOR THE LAST TEN FISCAL YEARS (1)
MEASUREMENT PERIOD 2018 2017 2016 2015
TOTAL PENSION LIABILITY
Service Cost $ 196,966 $ 381,914 $ 88,500 $ 96,100
Interest 852,392 1,915,403 448,707 430,059
Difference Between expected and Actual Experience (115,257) 65,115 (22,424) - Changes in Assumptions 715,153 (112, - 169) -
Benefit Payments, Including Refunds of employee Contributions (561,239) (1,138,953) (261, (251,083) 811) Net Change in Total Pension Liability 1,088,015 1,223,479 140,803 275,076 Total Pension Liability - Beginning 7,450,968 6,227,489 6,086,686 5,811,610 Total Pension Liability - Ending (a) $ 8,538,983 $ 7,450,968 $ 6,227,489 $ 6,086,686
PLAN FIDUCIARY NET POSITION
Contribution - Employer $ 205,970 $ 455,184 $ 89,741 $ 77,311 Contribution - Employee 87,588 228,036 47,623 47,624
Net Investment Income 982,011 100,413 112,821 761,102
Benefit Payments, Including Refunds of Employee Contributions (561,239) (1,138,953) (261, (251,083) 811) Administrative Expense (12,886) (12,512) (5,714) -
Net Change in Fiduciary Net Position 701,444 (367,832) (17,340) 634,954 Plan Fiduciary Net Position - Beginning 4,675,676 5,043,508 5,060,848 4,425,894 Plan Fiduciary Net Position - Ending (b) $ 5,377,120 $ 4,675,676 $ 5,043,508 $ 5,060,848 Plan Net Pension Liability/(Assets) - Ending (a) - (b) 3,161,863 $ 2,775,292 $ 1,183,981 $ 1,025,838 $
62.97% 62.75% 80.99% 83.15%
Covered Payroll $ 1,032,930 $ 642,560 $ 588,511 $ 607,040 306.11% 431.91% 201.18% 168.99%
Notes to Schedule:
Plan Fiduciary Net Position as a Percentage of the Total Pension Liability
Plan Net Pension Liability/(Asset) as a Percentage of
Covered Payroll
Benefit Changes: There were no changes to benefit terms. However, the figures above do not include any liability impact that may have resulted from plan changes which occurred after the measurement dates. This applies for voluntary benefit changes as well as any offers of Two Years Additional Service Credit (a.k.a. Golden Handshakes).
Changes of Assumptions: None in 2020 and 2019. In 2018, demographic assumptions and inflation rate were changed in accordance to the CalPERS Experience Study and Review of Actuarial Assumptions December 2017. (1) Historical information is required only for measurement years for which GASB 68 is applicable. Fiscal Year 2015 was the first year of implementation, therefore only seven years are shown. The City’s CalPERS Miscellaneous Plan was previously administered and reported as an agent multiple-employer plan, however, because the number of active members in the plan fell below 100, it is now administered as a cost-sharing multiple-employer plan, effective with the reporting for the fiscal year ended June 30, 2019. 65 CALIFORNIA PUBLIC EMPLOYEES RETIREMENT SYSTEMS (CALPERS) DEFINED BENEFIT PENSION PLAN 2021 2020 2019 2018
Miscellaneous Plan
Actuarially Determined Contribution $ 273,209 302,304 $ 238,408 $ $ 199,697 Contribution in Relation to the Actuarially Determined Contribution (302,304) (273,209) (238,408) (199,697) Contribution Deficiency (Excess) $ - $ - $ - $ -
Covered Payroll $ 842,114 844,200 $ 782,395 $ $ 921,221 Contributions as a Percentage of Covered Payroll 35.81% 32.44% 30.47% 21.68% Note to Schedule:
Valuation Date: June 30, 2018
Methods and assumptions used to determine contribution rates:
Actuarial cost method Entry Age Normal Cost Method
Amortization method/period Level percentage of payroll, closed Asset valuation method Direct rate smoothing
Inflation 2.50%
Salary increases Varies by Entry Age and Service
Payroll growth 3.00%
Investment rate of return
Retirement age
Mortality
CYPRESS RECREATION AND PARK DISTRICT
SCHEDULE OF CONTRIBUTIONS
LAST TEN FISCAL YEARS (1)
All other actuarial assumptions used in the June 30, 2018 valuation were based on the results of an actuarial experience study for the period from 1997 to 2015, including updates to salary increase, mortality and retirement rates. The Experience Study report may be accessed on the CalPERS website at
www.calpers.ca.gov under Forms and Publications.
The mortality table used was developed based on CalPERS’ specific data. The table includes 15 years of mortality improvements using Society of Actuaries Scale BB. For more details on this table, please refer to the 2017 experience study report
7.15% (net of pension plan investment and administrative expenses, includes inflation)
(1) Historical information is required only for measurement for which GASB 68 is applicable. Fiscal Year 2015 was the first year of implementation, therefore only seven years are shown.
66 2017 2016 2015
$ 205,971 $ 185,768 $ 153,046
(205,971) (185,768) (153,046)
$ - - $ - $
$ 1,032,930 $ 642,560 $ 588,511
19.94% 28.91% 26.01%
67 CYPRESS RECREATION AND PARK DISTRICT
OCERS RETIREMENT PLAN - A COST-SHARING, MULTIPLE-EMPLOYER DEFINED BENEFIT PENSION PLAN
SCHEDULE OF PROPORTIONATE SHARE OF THE NET PENSION LIABILITY AS OF JUNE 30, FOR THE LAST TEN FISCAL YEARS (1)
2021 2020 2019
OCERS:
Proportion of the Net Pension Liability 0.00500% 0.00500% 0.00700% Proportionate Share of the Net Pension Liability $ 185,117 $ 262,415 $ 408,781 Covered Payroll $ - - $ $ -
Proportionate Share of the Net Pension Liability as
Percentage of Covered Payroll 0.00000% 0.00000% 0.00000% Plan Fiduciary Net Position as a Percentage of the Total Pension Liability 94.23% 94.23% 90.81%
Notes to Schedule:
(1) The Cypress Recreation and Park District (the District) withdrew from OCERS in October 2000. At that time, OCERS did not have a policy addressing how the District's liability would be funded, nor was a liability recognized by the District. The District and OCERS entered into a Withdrawing Employer and Continuing Contribution Agreement on October 15, 2018, therefore fiscal year 2018-19 is the first year reporting the OCERS pension liability.
68 CYPRESS RECREATION AND PARK DISTRICT
OCERS RETIREMENT PLAN - A COST-SHARING, MULTIPLE-EMPLOYER DEFINED BENEFIT PENSION PLAN
SCHEDULE OF CONTRIBUTIONS
AS OF JUNE 30, FOR THE LAST TEN FISCAL YEARS (1)
2021 2020 2019
OCERS:
Actuarially Determined Contribution $ - - $ $ 739,966
Contribution in Relation to the Actuarially Determined Contributions - - (739,966) Contribution Deficiency (Excess) $ - - $ $ -
Covered Payroll $ - $ - $ -
Contributions as a Percentage of Covered Payroll 0.00000% 0.00000% 0.00000% Note to Schedule:
Methods and assumptions used to establish "actuarially determined contribution" rates:
Valuation Date
Actuarial Cost Method Entry Age Actuarial Cost Method
Amortization method Level percentage of payroll for total unfunded actuarial accrued liability Remaining amortization period
Asset valuation method
Investment rate of return 7.00% net of pension plan investment expense, including inflation Inflation rate
Real across-the-board salary increase
Projected salary increase
Cost of living adjustments
Other assumptions Same as those used in the December 31, 2019 funding actuarial valuation General: 4.00% to 11.00% and Safety: 4.60% to 15.00%, vary by service, including
2.75% of retirement income
(1) The Cypress Recreation and Park District (the District) withdrew from OCERS in October 2000. At that time, OCERS did not have a policy addressing how the District's liability would be funded, nor was a liability recognized by the District. The District and OCERS entered into a Withdrawing Employer and Continuing Contribution Agreement on October 15, 2018, therefore fiscal year 2018-19 is the first reporting the OCERS pension liability.
2.50%
0.50%
Actuarially determined contribution rates are calculated based on the December 31, Effective December 31, 2013, the outstanding balance of the UAAL from the December 31, 2012 valuation was combined and re-amortized over a declining 20- year period. Any changes in UAAL due to actuarial gains or losses or due to changes in assumptions or methods will be amortized over separate 20-year periods. Any changes in UAAL due to plan amendments will be amortized over separate 15 year periods and any change in UAAL due to early retirement incentive programs will be amortized over a separate period of up to 5 years.
The Actuarial Value of Assets is determined by recognizing any difference between the actual and the expected market return over a five-year period. The Valuation of Assets is the Actuarial Value of Assets reduced by the value of the non-valuation reserves.
69 CYPRESS RECREATION AND PARK DISTRICT
SCHEDULE OF CHANGES IN THE TOTAL OPEB LIABILITY AND RELATED RATIOS AS OF JUNE 30, FOR THE LAST TEN FISCAL YEARS (1)
2021 2020 2019 2018
Total OPEB Liability
Service cost $ 27,817 24,299 $ 22,006 $ 22,868 $
Interest on the total OPEB liability 14,801 17,461 24,752 22,987 Actual and expected experience difference 12,835 (11,634) 4,755 776 Changes in assumptions (37,755) 111,828 33,594 (24,366) Benefit payments (14,838) (29,623) (29,847) (24,684)
Net change in total OPEB liability (658) 115,849 55,260 (2,419) Total OPEB liability - beginning (2) 675,314 680,460 625,200 627,619 Total OPEB liability - ending $ 674,656 $ 796,309 $ 680,460 $ 625,200 Plan fiduciary net position as a percentage of the total OPEB liability 0.00% 0.00% 0.00% 0.00% Covered-employee payroll $ 983,633 1,023,903 $ 882,824 $ 1,110,496 $ Net OPEB liability as a percentage of covered-employee payroll 65.89% 80.96% 77.08% 56.30% Notes to Schedule: None
Changes in assumptions: Change in discount rate from 3.50% as of June 30, 2019 to 2.20% as of June 30, 2020. (1) Historical information is required only for the measurement periods for which GASB 75 is applicable. Fiscal Year 2018 was the first year of implementation.
Future years' information will be displayed up to 10 years as information becomes available. (2) For the fiscal year ended June 30, 2021, the District began using a new actuarial. The new actuarial used new assumptions and revalued the ending OPEB Liability that is used for fiscal year ended June 30, 2021 beginning OPEB Liability. 70 CYPRESS RECREATION AND PARK DISTRICT
FOR THE FISCAL YEAR ENDED JUNE 30, 2021
Variance with
Final BudgetBudget Amounts Positive
Original Final Actual (Negative)
Budgetary Fund Balance, July 1 $ 11,948,618 $ 11,948,618 $ 11,948,618 $ - Revenues:
Taxes 5,710,000 5,710,000 5,958,451 248,451
From other agencies 74,100 74,100 32,300 (41,800)
Charges for services 1,023,270 1,023,270 468,056 (555,214) Investment and rental income 313,500 313,500 101,042 (212,458) Other revenue 3,500 3,500 4,938 1,438
Contribution from City of Cypress for facility improvements 200, 361,978 000 - (361,978) Total Revenues 7,324,370 7,486,348 6,564,787 (921,561)
Expenditures:
Current:
Recreation 5,159,333 5,301,894 4,181,888 1,120,006
Contribution to City for infrastructure 612,000 612,000 845,780 (233,780) Capital outlay 14,957,000 15,524,957 6,894,042 8,630,915 Total Expenditures: 20,728,333 21,438,851 11,921,710 9,517,141 Excess of Revenues Over
(Under) Expenditures (13,403,963) (13,952,503) (5,356,923) 8,595,580 Other Financing Uses:
Special item - Issuance of Notes Payable (See Note 13) - - 5,421,299 5,421,299 Transfers out (261,205) (261,205) (249,148) 12,057
Total Other
Financing Uses (261,205) (261,205) 5,172,151 5,433,356
Prior period adjustment (See Note 14) - 423,396 - 423,396 Net Change in
Fund Balance (13,665,168) (14,213,708) 238,624 14,452,332 Budgetary Fund Balance, June 30 $ (1,716,550) $ (2,265,090) $ 12,187,242 $ 14,452,332
BUDGETARY COMPARISON SCHEDULE
GENERAL FUND
See Notes to Required Supplementary Information
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77 CYPRESS RECREATION AND PARK DISTRICT
COMBINING STATEMENT OF NET POSITION
INTERNAL SERVICE FUNDS
JUNE 30, 2021
Totals
Assets
Current Assets
Cash and cash equivalents $ 785,587 $ 1,150,216 $ 1,935,803 Other receivables
Accounts - 38,324 38,324
Prepaid costs 4,256 559 4,815
Total Current Assets 789,843 1,189,099 1,978,942
Noncurrent Assets
Capital assets:
Depreciable, net 284,514 - 284,514
Total Noncurrent Assets 284,514 - 284,514
Total Assets 1,074,357 1,189,099 2,263,456
Deferred Outflows of Resources
Deferred amounts from pension plans 2,329,397 - 2,329,397 Deferred amounts from OPEB - 104,033 104,033
Total Deferred Outflows of Resources 2,433,430 - 2,433,430 Liabilities, Deferred Inflows of Resources, and Net Position Liabilities
Current Liabilities
Accounts payable and accrued liabilities 95,445 53,784 149,229 Accrued compensated absences - 30,300 30,300
Total Current Liabilities 95,445 84,084 179,529
Noncurrent Liabilities
Accrued compensated absences - 90,939 90,939
Total OPEB liability - 674,656 674,656
Net pension liability 3,270,826 - 3,270,826
Total Noncurrent Liabilities 4,036,421 - 4,036,421
Total Liabilities 95,445 4,120,505 4,215,950
Deferred Inflows of Resources
Deferred amounts from pension plans 1,244,267 - 1,244,267 Deferred amounts from OPEB - 46,984 46,984
Total Deferred Inflows of Resources 1,291,251 - 1,291,251 Net Position
Investment in capital assets 284,514 - 284,514
Unrestricted 694,398 (1,789,227) (1,094,829)
Total Net Position $ (1,789,227) 978,912 $ (810,315) $
Central
Services
Employees'
Benefit
78 CYPRESS RECREATION AND PARK DISTRICT
COMBINING STATEMENT OF
REVENUES, EXPENSES AND CHANGES IN NET POSITION
INTERNAL SERVICE FUNDS
FOR THE FISCAL YEAR ENDED JUNE 30, 2021
Totals
Operating Revenues
Charges for services $ 34,050 $ 991,448 $ 1,025,498
Total Operating Revenues 34,050 991,448 1,025,498
Operating Expenses
Contractual services 8,548 731,742 740,290
Supplies and other services - 275,365 275,365
Depreciation expense 25,753 - 25,753
Total Operating Expenses 34,301 1,007,107 1,041,408
Operating Income (251) (15,659) (15,910)
Gain (loss) on disposal of capital assets (312) - (312) Total Nonoperating
Revenues (Expenses) (312) - (312)
Income Before Transfers (563) (15,659) (16,222)
Transfers in 99,148 150,000 249,148
Changes in Net Position 98,585 134,341 232,926
Net Position at Beginning of Year 880,327 (1,923,568) (1,043,241) Net Position at End of Year $ 978,912 $ (1,789,227) $ (810,315) Central
Services
Employees'
Benefit
79 CYPRESS RECREATION AND PARK DISTRICT
COMBINING STATEMENT OF CASH FLOWS
INTERNAL SERVICE FUNDS
FOR THE FISCAL YEAR ENDED JUNE 30, 2021
Totals
Cash Flows from Operating Activities:
Receipts from user departments $ 1 34,050 $ ,005,888 $ 1,039,938 Payments to suppliers for goods and services ( (39,784) 897,794) (937,578) Net Cash Provided (Used) by Operating Activities 108,094 (5,734) 102,360 Cash Flows from Noncapital
Financing Activities:
Transfers in 150,000 99,148 249,148
Net Cash Provided (Used) by 99,148 150,000 249,148
Non-Capital Financing Activities
Cash Flows from Capital
and Related Financing Activities:
Acquisition of capital assets - (33,825) (33,825)
Net Cash Provided (Used) by
Capital and Related Financing Activities (33,825) - (33,825) Net Increase (Decrease) in Cash
and Cash Equivalents 258,094 59,589 317,683
Cash and Cash Equivalents - Beginning of Year 725,998 892,122 1,618,120 Cash and Cash Equivalents - End of year $ 785,587 $ 1,150,216 $ 1,935,803 Reconciliation of Operating Income to Net Cash
Provided by Operating Activities:
Operating income (loss) $ (251) $ (15,659) $ (15,910)
Adjustments to Reconcile Operating Income (loss)
Net Cash Provided (used) by Operating Activities:
Depreciation - 25,753 25,753
(Increase) decrease in other receivables 1,258 - 1,258
(Increase) decrease in prepaid expense 13,182 (4,256) 8,926 (Increase) decrease in deferred outflows amounts from retiree health benefits - 15,357 15,357 (Increase) decrease in deferred outflows amounts from pension plans - 695,185 695,185 Increase (decrease) in accounts payable and acrrued liabilities 25,896 (26,980) (1,084) Increase (decrease) in accrued leave payable - 6,257 6,257 Increase (decrease) in total retiree health benefits - (121,653) (121,653) Increase (decrease) in deferred inflows amounts from retiree health benefits - 24,878 24,878 Increase (decrease) in net pension liability - 128,070 128,070 Increase (decrease) in deferred inflows amounts from pension plans - (664,677) (664,677) Total Adjustments 123,753 (5,483) 118,270
Net Cash Provided (Used) by Operating Activities $ (5,734) $ 108,094 $ 102,360 Non-Cash Investing, Capital, and Financing Activities:
Gain/(Loss) on disposition of capital assets (312) $ - $ (312) $ Capital asset acquisitions in accounts payable 95,132 - 95,132 Central
Services
Employees'
Benefit
80 INDEPENDENT AUDITORS’ REPORT ON INTERNAL CONTROL
OVER FINANCIAL REPORTING AND ON COMPLIANCE AND OTHER MATTERS
BASED ON AN AUDIT OF FINANCIAL STATEMENTS PERFORMED IN ACCORDANCE
WITH GOVERNMENT AUDITING STANDARDS
To the Board of Directors
Cypress Recreation and Park District
City of Cypress, California
We have audited, in accordance with the auditing standards generally accepted in the United States of America and the standards applicable to financial audits contained in Government Auditing Standards issued by the Comptroller General of the United States, the financial statements of the governmental activities, the major fund, and the aggregate remaining fund information of the Cypress Recreation and Park District (the District), as of and for the year ended June 30, 2021, and the related notes to the financial statements, which collectively comprise the District’s basic financial statements, and have issued our report thereon dated December 20, 2021.
Internal Control over Financial Reporting
In planning and performing our audit of the financial statements, we considered the District’s internal control over financial reporting (internal control) as a basis for designing audit procedures that are appropriate in the circumstances for the purpose of expressing our opinions on the financial statements, but not for the purpose of expressing an opinion on the effectiveness of the District’s internal control. Accordingly, we do not express an opinion on the effectiveness of the District’s internal control.
A deficiency in internal control exists when the design or operation of a control does not allow management or employees, in the normal course of performing their assigned functions, to prevent, or detect and correct, misstatements on a timely basis. A material weakness is a deficiency, or a combination of deficiencies, in internal control, such that there is a reasonable possibility that a material misstatement of the entity’s financial statements will not be prevented, or detected and corrected on a timely basis. A significant deficiency is a deficiency, or a combination of deficiencies, in internal control that is less severe than a material weakness, yet important enough to merit attention by those charged with governance.
Our consideration of internal control was for the limited purpose described in the first paragraph of this section and was not designed to identify all deficiencies in internal control that might be material weaknesses or, significant deficiencies. Given these limitations, during our audit we did not identify any deficiencies in internal control that we consider to be material weaknesses. However, material weaknesses may exist that have not been identified.
Lance, Soll & Lunghard, LLP 203 N. Brea Blvd., Suite 203 Brea, CA 92821 Phone: 714.672.0022 81 To the Board of Directors
Cypress Recreation and Park District
City of Cypress, California
Compliance and Other Matters
As part of obtaining reasonable assurance about whether the District’s financial statements are free from material misstatement, we performed tests of its compliance with certain provisions of laws, regulations, contracts, and grant agreements, noncompliance with which could have a direct and material effect on the financial statements. However, providing an opinion on compliance with those provisions was not an objective of our audit, and accordingly, we do not express such an opinion. The results of our tests disclosed no instances of noncompliance or other matters that are required to be reported under Government Auditing Standards.
Purpose of this Report
The purpose of this report is solely to describe the scope of our testing of internal control and compliance and the results of that testing, and not to provide an opinion on the effectiveness of the District’s internal control or on compliance. This report is an integral part of an audit performed in accordance with Government Auditing Standards in considering the District’s internal control and compliance.
Accordingly, this communication is not suitable for any other purpose.
Brea, California
December 20, 2021
82 CITY OF CYPRESS
CITY COUNCIL REPORT
City Council Regular 13.
FROM: Matt Burton, Director of Finance and Administrative Services DATE: 01/10/2022
SUBJECT: Receive and File the Audit Letter to the District Board for the Fiscal Year Ended June 30, 2021
RECOMMENDATION
Receive and file the Audit Letter from Lance, Soll and Lunghard LLP to the Cypress Recreation and Park District Board of Directors for the Fiscal Year ended June 30, 2021.
SUMMARY
The District's auditors have completed the annual audit and the results of the audit were favorable. In addition to receiving a "clean" audit opinion, the auditors did not encounter any items of concern which need to be reported to the Board of Directors or management.
DISCUSSION
Audit Letter
Auditing standards require auditors to issue an Audit Letter to communicate any significant findings, disagreements with management, and difficulties performing the audit. This Audit Letter is issued to the Board of Directors even if no problems are identified.
The attached Audit Letter was issued by Lance, Soll and Lunghard LLP (LSL) in conjunction with its audit work performed on the Cypress Recreation and Park District for the fiscal year ended June 30, 2021. Accompanying the Audit Letter is the District’s Management Representation Letter which summarizes management’s responsibilities for providing the information necessary to conduct the audit and prepare the financial statements. LSL did not encounter any significant issues or other matters that need to be communicated to the Board of Directors or management.
Audit Report on Internal Control Matters
Auditing standards also provide guidance to the auditors regarding how internal control-related matters should be communicated to management and the Board of Directors.
During the annual audit, the auditors review and observe the District’s internal controls and During the annual audit, the auditors review and observe the District’s internal controls and operations to determine if there are any deficiencies. If any internal control related matters are noted, an Audit Report detailing these noted deficiencies would be provided to the Board of Directors.
.
No deficiencies in the internal control structure, or any other matters deemed to be reportable to the governing board and management, were identified by LSL during the course of their audit. Therefore, no Audit Report was required to be issued for the fiscal year ended June 30, 2021.
BUDGET IMPACT
The Audit Letter and Audit Report on Internal Control Matters (if required) are included as part of the cost of the annual audit and sufficient amounts have been included in the District's budget to pay for the audit.
LEGAL REVIEW
None required.
APPROVED BY: Peter Grant, City Manager
Attachments
CRPD Audit Letter for the FYE 6/30/21
CRPD Management Representation Letter for the FYE 6/30/21 December 20, 2021
To the Board of Directors
Cypress Recreation and Park District
City of Cypress, California
We have audited the financial statements of the governmental activities, the major fund, and the aggregate remaining fund information of the Cypress Recreation and Park District (the District) for the year ended June 30, 2021. Professional standards require that we provide you with information about our responsibilities under generally accepted auditing standards, Government Auditing Standards and the Uniform Guidance, as well as certain information related to the planned scope and timing of our audit. We have communicated such information in our letter to you dated December 20, 2021. Professional standards also require that we communicate to you the following information related to our audit.
Significant Audit Findings and Other Issues
Qualitative Aspects of Significant Accounting Practices Management is responsible for the selection and use of appropriate accounting policies. The significant accounting policies used by the District are described in the notes to the financial statements. No new accounting policies were adopted and the application of existing policies was not changed during fiscal year 2020-2021. We noted no transactions entered into by the District during the year for which there is a lack of authoritative guidance or consensus. All significant transactions have been recognized in the financial statements in the proper period.
Accounting estimates are an integral part of the financial statements prepared by management and are based on management’s knowledge and experience about past and current events and assumptions about future events. Certain accounting estimates are particularly sensitive because of their significance to the financial statements and because of the possibility that future events affecting them may differ significantly from those expected. The most sensitive estimates affecting the District’s financial statements were:
Management’s estimates of its net pension liability and other post-employment benefits liability based on actuarial valuation specialist assumptions. We evaluated the key factors and assumptions used to develop the net pension liability and other post-employment benefits liability in determining that they are reasonable in relation to the financial statements taken as a whole.
The financial statement disclosures are neutral, consistent, and clear.
Significant Unusual Transactions
Management is responsible for the policies and practices used to account for significant unusual transactions. No significant unusual transactions have occurred during fiscal year 2020-2021.
Lance, Soll & Lunghard, LLP 203N.BreaBlvd.,Suite 203 Brea,CA92821 Phone: 714.672.0022 To the Board of Directors
Cypress Recreation and Park District
City of Cypress, California
Difficulties Encountered in Performing the Audit
We encountered no significant difficulties in dealing with management in performing and completing our audit.
Disagreements with Management
For purposes of this letter, a disagreement with management is a financial accounting, reporting, or auditing matter, whether or not resolved to our satisfaction, that could be significant to the financial statements or the auditor’s report. We are pleased to report that no such disagreements arose during the course of our audit.
Circumstances that Affect the Form and Content of the Auditor’s Report New auditing standards were implemented in fiscal year 2020-2021 related to Statement of Auditing Standards 134, Auditor Reporting and Amendments, Including Amendments Addressing Disclosures in the Audit of Financial Statements, through Statement of Auditing Standards 140, Supplementary Information in Relation to the Financial Statements as a Whole. These standards updated the form and content of the financial statement auditor’s report. The purpose of the change was to present an easier format for users to understand the results of the audit and management’s responsibilities.
Management Representations
We have requested certain representations from management that are included in the management representation letter dated December 20, 2021.
Management Consultations with Other Independent Accountants In some cases, management may decide to consult with other accountants about auditing and accounting matters, similar to obtaining a “second opinion” on certain situations. If a consultation involves application of an accounting principle to the District’s financial statements or a determination of the type of auditor’s opinion that may be expressed on those statements, our professional standards require the consulting accountant to check with us to determine that the consultant has all the relevant facts. To our knowledge, there were no such consultations with other accountants.
Other Audit Findings or Issues Discussed with Management We generally discuss a variety of matters, including the significant events or transactions that occurred during the year, business conditions affecting the District and business plans and strategies that may affect the risks of material misstatements, the application of accounting principles and auditing standards, with management each year prior to retention as the District’s auditors. However, these discussions occurred in the normal course of our professional relationship and our responses were not a condition to our retention.
To the Board of Directors
Cypress Recreation and Park District
City of Cypress, California
Other Matters
We applied certain limited procedures to management’s discussion and analysis, the budgetary comparison schedule for the General Fund, the schedule of changes in net pension liability and related ratios – defined benefit plan, the schedules of contributions, the schedule of proportionate share of the net pension liability – OCERS – defined benefit plan, and the schedule of change in the total OPEB liability and related ratios, which are required supplementary information (RSI) that supplements the basic financial statements. Our procedures consisted of inquiries of management regarding the methods of preparing the information and comparing the information for consistency with management’s responses to our inquiries, the basic financial statements, and other knowledge we obtained during our audit of the basic financial statements. We did not audit the RSI and do not express an opinion or provide any assurance on the RSI.
We were engaged to report on the combining statements which accompany the financial statements but are not RSI. With respect to this supplementary information, we made certain inquiries of management and evaluated the form, content, and methods of preparing the information to determine that the information complies with accounting principles generally accepted in the United States of America, the method of preparing it has not changed from the prior period, and the information is appropriate and complete in relation to our audit of the financial statements. We compared and reconciled the supplementary information to the underlying accounting records used to prepare the financial statements or to the financial statements themselves.
New Accounting Standards
The following new Governmental Accounting Standards Board (GASB) pronouncements were effective for fiscal year 2020-2021 audit:
GASB Statement No. 84, Fiduciary Activities.
GASB Statement No. 90, Majority Equity Interests - an Amendment of GASB Statement Nos. 14 and 61.
GASB Statement No. 98, Annual Comprehensive Financial Report The following Governmental Accounting Standards Board (GASB) pronouncements are effective in the following fiscal year audit and should be reviewed for proper implementation by management:
Fiscal year 2022
GASB Statement No. 87, Leases.
GASB Statement No. 89, Accounting for Interest Cost Incurred before the End of a Construction Period.
GASB Statement No. 97, Certain Component Unit Criteria, and Accounting and Financial Reporting for Internal Revenue Code Section 457 Deferred Compensation Plans.
Fiscal year 2023
GASB Statement No. 91, Conduit Debt Obligations.
GASB Statement No. 94, Public-Private and Public-Public Partnerships and Availability Payment Arrangement.
GASB Statement No. 96, Subscription-Based Information Technology Arrangements.
To the Board of Directors
Cypress Recreation and Park District
City of Cypress, California
Restriction on Use
This information is intended solely for the use of board of directors and management of the District and is not intended to be, and should not be, used by anyone other than these specified parties.
Very truly yours,
Brea, California
CITY OF CYPRESS
CITY COUNCIL REPORT
City Council Regular 14.
FROM: Matt Burton, Director of Finance and Administrative Services DATE: 01/10/2022
SUBJECT: Receive and File the Independent Accountants’ Report on the Cypress Recreation and Park District’s Appropriations Limit for the Fiscal Year Ended June 30, 2021
RECOMMENDATION
Receive and file the attached Independent Accountants’ Report on Agreed-Upon Procedures Applied to the Appropriations Limit Worksheet for the Fiscal Year ended June 30, 2021.
DISCUSSION
All governments within California are required to have specific review procedures performed by independent accountants on the calculated annual Appropriation Limit. Attached is a copy of the Independent Accountants’ Report of Agreed-Upon Procedures Applied to the Cypress Recreation and Park District’s (District’s) Appropriations Limit Worksheet for the Fiscal Year ended June 30, 2021, prepared by the District's independent accountants, Lance, Soll and Lunghard LLP (LSL). LSL did not note any exceptions during the course of performing the agreed-upon procedures.
Under Article XIIIB of the California Constitution, appropriations limitations are based on the District's 1978-79 actual appropriations adjusted annually by a formula utilizing the percentage growth in California Per Capita Income and either the growth in the City's or the County's population.
The District used the population growth in the County of Orange to calculate the FY 2020-21 appropriation limitation of $9,447,317. The total appropriations subject to the limitation for FY 2020-21 were $5,859,468, which was $3,587,849 (38.2%) below the calculated appropriation limit.
BUDGET IMPACT
The review of the Appropriations Limit is included in the overall cost of the District’s annual audit and sufficient amounts are available in the budget to pay for the audit.
LEGAL REVIEW
None required.
APPROVED BY: Peter Grant, City Manager
Attachments
Report on the CRPD's Appropriation Limit for the FYE 6/30/21
INDEPENDENT ACCOUNTANTS' REPORT ON AGREED-UPON
PROCEDURES APPLIED TO APPROPRIATIONS LIMIT WORKSHEETS
To the Board of Directors
Cypress Recreation and Park District
We have performed the procedures enumerated below to the accompanying Appropriations Limit Worksheet No. 6 (or other alternative computation) of the Cypress Recreation and Park District, California (the District), for the year ended June 30, 2021. These procedures, which were agreed to by the Cypress Recreation and Park District and the League of California Cities (as presented in the publication entitled Agreed-Upon Procedures Applied to the Appropriations Limitation Prescribed by Article XIII-B of the California Constitution), were performed solely to assist the Cypress Recreation and Park District in meeting the requirements of Section 1.5 of Article XIII-B of the California Constitution. The Cypress Recreation and Park District’s management is responsible for the Appropriations Limit Worksheet No. 6 (or other alternative computation).
This agreed-upon procedures engagement was conducted in accordance with attestation standards established by the American Institute of Certified Public Accountants. The sufficiency of these procedures is solely the responsibility of those parties specified in this report. Consequently, we make no representation regarding the sufficiency of the procedures described below either for the purpose for which this report has been requested or for any other purpose.
The procedures performed and our findings were as follows:
1. We obtained the completed Worksheets No. 1 through No. 7 (or other alternative computations) and compared the limit and annual adjustment factors included in those worksheets to the limit and annual adjustment factors that were adopted by resolution of the City Council of the City of Cypress, Ex Officio Governing Board of Directors of the Cypress Recreation and Park District. We also compared the population and inflation options included in the aforementioned worksheets to those that were selected by a recorded vote of the City Council.
Finding: No exceptions were noted as a result of our procedures.
2. For the accompanying Appropriations Limit Worksheet No. 6, we multiplied line A, last year's limit, by line D, ratio of change, and agreed the resulting amount to line E, this year's limit.
Finding: No exceptions were noted as a result of our procedures.
3. We compared the current year information presented in the accompanying Appropriations Limit Worksheet No. 6 to the other worksheets described in No. 1 above.
Finding: No exceptions were noted as a result of our procedures.
Lance, Soll & Lunghard, LLP 203N.BreaBlvd.,Suite 203 Brea,CA92821 Phone: 714.672.0022 To the Board of Directors
Cypress Recreation and Park District
4. We compared the prior year appropriations limit presented in the accompanying Appropriations Limit Worksheet No. 6 to the prior year appropriations limit adopted by the City Council of the City of Cypress, Ex Officio Governing Board of Directors of the Cypress Recreation and Park District for the prior year.
Finding: No exceptions were noted as a result of our procedures.
We were not engaged to and did not perform an audit, the objective of which would be the expression of an opinion on the accompanying Appropriations Limit Worksheet No. 6. Accordingly, we do not express such an opinion. Had we performed additional procedures, other matters might have come to our attention that would have been reported to you. No procedures have been performed with respect to the determination of the appropriations limit for the base year, as defined by the League publication entitled Article XIIIB Appropriations Limitation Uniform Guidelines.
This report is intended solely for the use of the Cypress Recreation and Park District, California and should not be used by those who have not agreed to the procedures and taken responsibility for the sufficiency of the procedures for their purposes. However, this report is a matter of public record and its distribution is not limited.
Brea, California
July 12, 2021
CYPRESS RECREATION AND PARK DISTRICT
2020-2021
APPROPRIATIONS LIMIT CALCULATION
A. 2019-2020 APPROPRIATIONS LIMIT: $ 9,053,284
B. 2020-2021 CHANGE IN CALIFORNIA PER
CAPITA PERSONAL INCOME: 3.73%
C. 2020-2021 CHANGE IN POPULATION: 0.60%
D. RATIO OF CHANGE (1.0373 X 1.0060): x 1.04352380
E. 2020-2021 APPROPRIATIONS LIMIT: $ 9,447,317
($9,053,284 X 1.04352380)
CITY OF CYPRESS
CITY COUNCIL REPORT
City Council Regular 15.
FROM: Matt Burton, Director of Finance and Administrative Services DATE: 01/10/2022
SUBJECT: Receive and File the Investment Report for the Month Ended November 30, 2021
RECOMMENDATION
Receive and file the attached investment report.
DISCUSSION
California Government Code Section 53607 and Cypress Municipal Code Section 2-18(f) requires the submission of a monthly investment report to the City Council. As of November 30, 2021, the City had $171.5 million (current market value) in cash and investments and the interest return (yield) on the public funds investments was 0.24%. As required by government code, all investments are in conformity with the City's investment policy and sufficient cash flows are available to meet the next six months of estimated expenditures.
The attached Summary of Cash and Investments presents the investments held by the City of Cypress as of November 30, 2021. The Investment Report consists of the following five summaries:
1. Summary of Cash and Investments - Provides the total portfolio of the City.
Changes in Cash and Investments - Provides a two-month cash flow analysis by fund type. These separate fund types allow for restricted monies to be segregated and tracked separately. The total ending amount agrees to the current market value shown in the Summary of Cash and Investments.
2. Investments at Market Value by Maturity Date - Provides a list of investments by maturity date, and an indication of the liquidity (ability to turn into cash) of the investments. The California Government Code restricts the type of investments eligible for public funds. The City’s Investment Policy further defines permitted investments.
These restrictions in investment types and the terms of allowable investments result in limited yields on City investments.
3. Interfund Investments - Shows the amount of loans between City funds. There are two loans outstanding from the Infrastructure Reserve Fund to the Cypress Recreation and Park District General Fund. Both relating to Lexington Park, the first loan is for an amount not to exceed $900,000 as reimbursement for preliminary design costs incurred
4. amount not to exceed $900,000 as reimbursement for preliminary design costs incurred and the second loan is for an amount not to exceed $12,800,000 as reimbursement for construction costs incurred.
Summary of Cash and Investments Held by Fiscal Agent and In Trust - Shows the investments held by fiscal agents for the benefit of bondholders of City-issued debt as well as investments held in trust by the Public Agency Retirement Services (PARS) for offsetting unfunded pension liabilities. The amounts held by fiscal agents are restricted to making future debt service payments and the pension trust amounts can only be used for future pension obligations. The legal restrictions on the allowable investment types are less restrictive than those in the City's portfolio, which provides the potential for higher yields to be earned on investments held by fiscal agents and in the pension trust.
5. As mentioned previously, the City had $171.5 million (current market value) in cash and investments at November 30, 2021. The investments included Federal Agencies Debt ($6.9 million) and Investment Pools ($160.9 million). The City's bank accounts held $3.7 million on November 30, 2021.
The majority of the investment portfolio is with the State Investment Pool (Local Agency Investment Fund or LAIF) in which the State’s investment experts provide a diversified investment pool for local agencies to invest. By using the combined size of the participating cities and agencies, the State Pool can provide better yield, liquidity and investment knowledge than otherwise would be available to a single entity. The City has also invested in CalTRUST, which is a joint powers authority (JPA) investment pool option for public agencies. Expanding the pooled investment options provides flexibility and liquidity until market yields increase.
The amount of cash in the City’s checking accounts fluctuates based on the maturity of investments, daily cash receipts, and when vendors and employees are paid. The daily balances maintained in the checking accounts provide credits which offset monthly bank charges. In addition to the Federal Depository Insurance Corporation (FDIC) which insures the first $250,000, excess checking deposits are secured by banks, government, or mortgage securities valued between 110% and 150% of the deposits.
BUDGET IMPACT
None.
LEGAL REVIEW
None required.
APPROVED BY: Peter Grant, City Manager
Attachments
Investment Report for the Month Ended November 30, 2021 Summary of Cash and Investments
As of November 30, 2021
Type Description
Investment
Date Maturity Date
Interest
Rate Carrying Value
Current Market
Value (2)
(1) Ckg General Operating Account Bank of the West 11/1/2021 - $ 3,690,090.03 $ 3,690,090.03 Pool Local Agency Investment Fund State Treasurer 11/1/2021 0.203 71,000,000.00 70,991,029.93 Pool Local Agency Investment Fund State Treasurer 11/1/2021 0.203 66,000,000.00 65,991,661.63 Pool CalTRUST Short Term Fund CSAC Finance 11/1/2021 0.120 2,004,645.81 2,004,645.81 Pool CalTRUST Medium Term Fund CSAC Finance 11/1/2021 0.360 21,918,943.50 21,918,943.50 FFCB Federal Farm Credit Bank Bank of the West 3/22/2021 3/17/2025 0.700 4,000,000.00 3,961,240.00 FHLB Federal Home Loan Bank Bank of the West 5/27/2021 5/27/2025 0.750 3,000,000.00 2,966,940.00 Ckg Worker's Comp Account Bank of the West 11/1/2021 - 25,000.00 25,000.00 Ckg Liability Account California Bank & Trust 11/1/2021 - 8,500.00 8,500.00
$ 171,647,179.34 $ 171,558,050.90
Average Weighted Yield to Maturity: 0.24%
Average Weighted Days to Maturity: 22.49
(1) Negative cash balance (if any) shown due to checks being issued at month end, transfer to cover checks not made until early in the following month. (2) Current market value of securities with maturities in excess of 12 months (if any) are provided by third-party safekeeping agents.
I certify that this report reflects all Government Agency pooled investments and is in conformity with the Investment Policy of the City of Cypress. A copy of this Investment Policy is available at the Office of the Finance Director.
The Investment Program herein shown provides sufficient cash flow liquidity to meet six months estimated expenditures.
Signed: ________________________________
Finance Director
City of Cypress
Bank/Agent
9/30/2021 +RECEIPTS (DISBURSEMENTS) 10/31/2021 +RECEIPTS (DISBURSEMENTS) 11/30/2021
GENERAL
111/114 GENERAL FUND/GENERAL FUND-GRANTS $ 20,814,278 $ 2,759,008 $ (3,200,013) $ 20,373,273 $ 1,768,692 $ (2,399,687) $ 19,742,278
SPECIAL REVENUE
115 PANDEMIC RELIEF 5,861,638 35,466 (14,919) 5,882,185 - - 5,882,185 212 CRPD-GENERAL FUND 13,040,797 135,153 (1,674,822) 11,501,128 2,100,575 (1,393,158) 12,208,545 213 CRPD-PARK DEVELOPMENT 152,534 608,124 - 760,658 - - 760,658 221 TRAFFIC SAFETY 16,107 5,585 - 21,692 7,310 - 29,002 230 STREETS 5,303,396 202,381 (63,559) 5,442,218 662,423 (78,722) 6,025,919 251 LIGHTING DISTRICT #2 5,609,630 7,797 (208,353) 5,409,074 202,712 (86,620) 5,525,166 261 STORM DRAIN 1,360,051 29,571 (62,786) 1,326,836 28,120 (37,100) 1,317,856 262 PLANNED LOCAL DRAINAGE FACILITY 831,571 678 - 832,249 - - 832,249 271 CORP CNTR MAINT DISTRICT #1 163,585 - (9,333) 154,252 7,271 (3,509) 158,014 280 ASSET SEIZURE 1,288,393 1,963 (109) 1,290,247 1,532 (3,168) 1,288,611 291 CABLE TV FRANCHISE AGREEMENT 628,125 1,539 - 629,664 17,393 - 647,057 301 SUPPLEMENTAL LAW ENFORCEMENT 42,503 4 (10,448) 32,059 26,425 (10,307) 48,177 321 SEWER FUND 5,577,852 184,232 (30,425) 5,731,659 156,893 (16,287) 5,872,265 471 LOW AND MODERATE HSG ASSET 51,407 353 (4,102) 47,659 1,500 (5,325) 43,834
CAPITAL PROJECTS
415 CITY CAPITAL PROJECTS 16,281,712 - (393,766) 15,887,946 - (684,629) 15,203,317 416 INFRASTRUCTURE RESERVE 62,359,543 65,783 (65,951) 62,359,375 - (1,174,933) 61,184,442
TRUST AND AGENCY
462 SUCCESSOR AGENCY TO RDA 224,573 183 - 224,755 - - 224,755 600 TRUST AND AGENCY 1,403,107 171,128 (93,852) 1,480,383 17,829 (6,584) 1,491,628 611 BUSINESS ASSESSMENT DISTRICT 29,149 72 - 29,221 - - 29,221 612 CFD #1 ASSESSMENT DISTRICT 153,575 - - 153,575 - - 153,575 620 REC & COMM SERVICES FOUNDATION 1,003 1 - 1,004 - - 1,004
INTERNAL SERVICE
710 CENTRAL SERVICES 3,317,450 231,661 (174,984) 3,374,127 231,568 (277,279) 3,328,416 720 CAPITAL REPLACEMENT 14,955,150 67,773 (11,479) 15,011,444 87,394 (1,303) 15,097,535 730 TECHNOLOGY IMPROVEMENT 2,370,001 - - 2,370,001 - - 2,370,001 750 EMPLOYEE BENEFITS 2,793,649 972,663 (861,590) 2,904,722 957,833 (508,760) 3,353,795 760 LIABILITY SELF INSURANCE 2,668,512 48,553 (4,428) 2,712,637 48,553 (3,750) 2,757,440 770 WORKERS COMP SELF INSURANCE 2,306,769 54,230 (53,412) 2,307,587 52,913 (29,785) 2,330,715 OTHER
811/812 WESTCOMM JPA 3,367,696 872,355 (417,633) 3,822,418 69,534 (241,561) 3,650,391 $ 6,456,256 172,973,756 $ (7,355,964) $ 172,074,048 $ 6,446,470 $ (6,962,467) $ 171,558,051 $ City of Cypress
Changes in Cash/Investments
City of Cypress
INVESTMENTS AT MARKET VALUE BY MATURITY DATE
As of November 30, 2021
1 day 181 days 1 year 2 years 3 years 4 years
to to to to to to
Investments 180 days 1 year 2 years 3 years 4 years 5 years 5+ years Totals Percent CASH 3,723,590 3,723,590 2.17%
FFCB 3,961,240 3,961,240 2.31%
FHLB 2,966,940 2,966,940 1.73%
JPA POOL 23,923,589 23,923,589 13.94%
STATE POOL 136,982,692 136,982,692 79.85%
Totals 164,629,871 0 0 0 6,928,180 0 0 171,558,051 100.00% Percent 95.96% 0.00% 0.00% 0.00% 4.04% 0.00% 0.00% 100.00% Note
Issue Maturity Interest Authorized Principal
Note No. To From Date Date Rate Amount Outstanding
1 CRPD City 01/28/19 06/30/24 LAIF 900,000 $ 426,409 $
2 CRPD City 02/08/21 06/30/25 LAIF 12,800,000 9,557,382 Total Interfund Investments 9,983,791 $
to Lexington Park. Note 1 was issued to pay for the preliminary park design and Note 2 was issued to pay for park construction.
Repayment of both notes by the Cypress Recreation and Park District will be made from future park development fees received from the development of the Los Alamitos Race Course property.
CITY OF CYPRESS
INTERFUND INVESTMENTS
As of November 30, 2021
Note Outstanding
The City Infrastructure Reserve Fund has issued two promissory notes to the Cypress Recreation and Park District General Fund relating Fund Type Issuer
Maturity
Date
One Year
Return * Cost Amount
Current Market
Value
PARS Public Agencies Post-Employment Benefits Trust
Trustee: Public Agency Retirement Services (PARS)
Section 115 Trust Pension Trust Various Open 8.25% 14,140,000.00 $ 18,052,059.79 $ Total $ 14,140,000.00 $ 18,052,059.79
Cypress Business and Professional Center Assessment District No. 1 - 1998 Improvement Bonds Trustee: U.S. Bank Corporate Trust Services
Redemption Fund Money Market First American Open n/a 5.25 $ 5.25 $ Reserve Fund Money Market First American Open n/a 160,097.42 $ 160,097.42 $ Total $ 160,102.67 $ 160,102.67
* 12-month period ending with the current month.
City of Cypress
Summary of Cash and Investments Held In Trust and By Fiscal Agent As of November 30, 2021
CITY OF CYPRESS
CITY COUNCIL REPORT
City Council Regular 16.
FROM: Peter Grant, City Manager
DATE: 01/10/2022
SUBJECT: Receive and File the Strategic Plan Six-Month Objectives Update
RECOMMENDATION
Receive and file the strategic plan six-month objectives update.
DISCUSSION
The Strategic Plan establishes major goals and objectives for the City. It provides the principle guidance for the preparation of the budget and a plan for implementation and accountability. The Strategic Plan is among the City Council's most effective tools to improve services and preserve Cypress' high quality of life.
The City Council updated the Strategic Plan in September 2021, including a review of the existing plan, development of new six-month objectives, and a discussion of the City's strengths and accomplishments during the past six months. The attached matrices report the progress on the six-month objectives as of January 10, 2022.
When the City Council originally adopted these six-month objectives, it recognized the plan was ambitious and may need adjustment. An objective to assess and respond to the California Voting Rights Act (CVRA) challenge has been added as an ongoing objective and the update includes several adjustments to accommodate the CVRA objective and account for available staff resources.
BUDGET IMPACT
None.
LEGAL REVIEW
None required.
APPROVED BY: Peter Grant, City Manager
Attachments
Six-Month Objectives
C I T Y O F C Y P R E S S
SIX -MONTH STRATEGIC OBJECTIVES
S e p t e m b e r 1 4 , 2 0 2 1 – M a r c h 1 , 2 0 2 2 A
THREE-YEAR GOAL: MAINTAIN INFRASTRUCTURE AND FACILITIES
WHEN WHO WHAT STATUS COMMENTS
DONE ON
TARGET
REVISED
1. At the February 28,
2022 City Council
Meeting
Public Works
Director
Recommend a solar energy power purchase
agreement to the City Council for action. X
Working to address if project
is still viable
2. By January 1, 2022
Police Chief,
working with the
Public Works
Director
Reopen the Police Station and hold a community
celebration/open house. X
Police Station open. Due to
delays in delivery of
furnishings, celebration
planned with open house in
May
3. By March 1, 2022
Recreation and
Community Services
Director, working
with the Public
Works Director and
youth sports groups
Celebrate the grand opening of Lexington Park. X
4. At the February 14,
2022 City Council
meeting
Public Works
Director, working
with the Recreation
and Community
Services Director
Recommend a contract for the design of Arnold
Cypress Park to the City Council for action. X
C I T Y O F C Y P R E S S
SIX -MONTH STRATEGIC OBJECTIVES
S e p t e m b e r 1 4 , 2 0 2 1 – M a r c h 1 , 2 0 2 2 B
THREE-YEAR GOAL: MAINTAIN FINANCIAL STABILITY AND PROMOTE ECONOMIC ACTIVITY
WHEN WHO WHAT STATUS COMMENTS
DONE ON
TARGET
REVISED
1. At the October 11,
2021 City Council
meeting
Planning Director
Recommend the 2021-29 Housing Element to the
City Council for action and submission to the State’s
certification program.
X
2. By November 1,
2021
Finance Director Present an Information Systems Disaster Recovery and Business Continuity Plan to the City Manager.
X
3. At the January 10,
2022 City Council
meeting
Finance Director
Recommend a State and Local Fiscal Recovery
Funds Plan for Cypress’ $11.2 million allocation from
the American Rescue Plan Act (ARPA) to the City
Council for action.
X
4. FUTURE Planning Director
Recommend creating an advisory committee and
hiring a consultant team to modernize and integrate
Business Park Specific Plans to the City Council for
action.
X
Delayed due to pandemic,
delayed to next planning
period
5. At the February 28,
2022 City Council
meeting
Planning Director Recommend the 2021-29 Housing Element General Plan Amendment to the City Council for action.
X
Delayed due to the State
review.
C I T Y O F C Y P R E S S
SIX -MONTH STRATEGIC OBJECTIVES
S e p t e m b e r 1 4 , 2 0 2 1 – M a r c h 1 , 2 0 2 2 C
THREE-YEAR GOAL: ENHANCE AND MAINTAIN PUBLIC SAFETY
WHEN WHO WHAT STATUS COMMENTS
DONE ON
TARGET
REVISED
1. At the December
13, 2021 City
Council meeting
Planning Director,
working with the
Police Chief and the
City Attorney
Recommend an update of the Emergency Shelter
ordinance to the City Council for action.
X
2. At February 28,
2022 Council
Meeting
Police Chief
Recommend a contract for an audit of the Police
Department's evidence policies, practices and
inventory to the City Council for action.
X
3. FUTURE Police Chief Conduct an orientation and training for city staff at the new Emergency Operations Center.
X
Delayed due to pandemic,
delayed to next planning
period
4. At the February 28,
2022 City Council
meeting
Police Chief
Present options to supplement mental health/social
worker resources for responding to homelessness
and non-violent public safety calls to the City Council for direction.
X
5. FUTURE Police Chief Update the Police Department strategic plan and present the new plan to the City Council.
X
Strategic Plan facilitator
agreement will be presented
to the City Council at its
February 14, 2022 meeting
C I T Y O F C Y P R E S S
SIX -MONTH STRATEGIC OBJECTIVES
S e p t e m b e r 1 4 , 2 0 2 1 – M a r c h 1 , 2 0 2 2 D
THREE-YEAR GOAL: ENHANCE RECREATION FACILITIES AND PROGRAMS
WHEN WHO WHAT STATUS COMMENTS
DONE ON
TARGET
REVISED
1. At the November 8,
2021 City Council
Meeting
Recreation and
Community Services
Director
Present the redesigned (hard copy) Recreation and
Community Services Activity Guide to the City
Council.
X
2. At the January 10,
2022 City Council
Meeting
Recreation and
Community Services
Director
Recommend Lexington Park field allocation and
operating policies to the City Council for action.
X
3. By February 28,
2022
Recreation and
Community Services
Director
Present the Recreation and Community Services
Commission’s review of the 2021 Concerts on the
Green to the City Manager.
X
4. By March 1, 2022
Recreation and
Community Services
Director
Present a review of Celebrate Cypress events and
options to improve communication, coordination, and
event execution among event partners to the City
Council for direction.
X
Future Objective
Recreation and
Community Services
Director, working with
the RCS Commission,
and the Veterans
Recognition
subcommittee
Present options for additional memorials at Veterans
Park to the City Council for direction.
Removed for insufficient
staff resources
C I T Y O F C Y P R E S S
SIX -MONTH STRATEGIC OBJECTIVES
S e p t e m b e r 1 4 , 2 0 2 1 – M a r c h 1 , 2 0 2 2 E
THREE-YEAR GOAL: MAINTAIN HIGH QUALITY AND HIGH VALUE SERVICES FOR THE COMMUNITY
WHEN WHO WHAT STATUS COMMENTS
DONE ON
TARGET
REVISED
1. At the January 10
City Council
meeting
City Clerk
Recommend an update to the 2018 Community
Survey to assess satisfaction with city services and
public engagement to the City Council for action.
X
2. At the November
22, 2021 City
Council meeting
Public Works
Director, working
with Valley Vista
Services
Present an organics recycling program that complies
with State regulations to the City Council for action.
X
3. At the February 28
City Council
meeting
City Manager,
working with a City
Council
subcommittee
Present a Community Leadership Program to
educate and develop current and future community
leaders to the City Council.
X
Program will model City of
La Palma’s and launch
without subcommittee input
because of insufficient staff
resources
4. At the February 14,
2022 City Council
workshop
City Manager,
working with the
Planning Director
Present options for developing strategies to increase
affordable housing in Cypress to the City Council for
direction.
X
Will be addressed as part of
2021-2029 Housing Element
implementation because of
insufficient staff resources
5. At the February 28,
2022 City Council
meeting
Planning Director
Present the results of the Neighborhood Preservation
Pilot Program Neighborhood Survey to the City
Council for direction.
X
C I T Y O F C Y P R E S S
SIX -MONTH STRATEGIC OBJECTIVES
S e p t e m b e r 1 4 , 2 0 2 1 – M a r c h 1 , 2 0 2 2 F
6. On-going
City Manager and
City Attorney,
working with the City
Council
Assess and respond to the California Voting Rights
Act Challenge and potentially consider changes to
the City’s system for electing Council Members
X
CITY OF CYPRESS
CITY COUNCIL REPORT
City Council Regular 17.
FROM: Matt Burton, Director of Finance and Administrative Services DATE: 01/10/2022
SUBJECT: Approve Register of Warrants, Transfers, and Wires Issued for the Period of November 27, 2021 through December 17, 2021
RECOMMENDATION
Approve the attached payment register summarized below for the period of November 27, 2021 through December 17, 2021:
Electronic Funds Transfers 10222 through 10339
Warrants 58345 through 58433
Payroll Transfers W1462 through W1464
DISCUSSION
Payments to vendors for goods and services received and/or rendered are initiated and approved by the requesting department in accordance with proper purchasing guidelines.
Processing of these payments occurs centrally in the City's Finance Department with payments issued bi-weekly. A register listing of these payments is then presented to the City Council for approval. This register also includes any Electronic Funds Transfers (EFT), outgoing payroll transfers or wires issued since the previous register was presented to the City Council. Voided Payments (if any) are also included at the end of the register.
All payments are processed on the City's financial management software system. This system generates a payment batch register, sorted by warrant number (or EFT/Wire number), and presents the invoice amount and a description of the payment issued.
BUDGET IMPACT
Total warrants, transfers, and wires issued (net of any voided payments) during the period of November 27, 2021 through December 17, 2021 are $3,400,479.73.
LEGAL REVIEW
None required.
APPROVED BY: Peter Grant, City Manager
Attachments
Payment Register for the Period 11-27-21 through 12-17-21 EFT/ Warrant
Number Vendor Payment Amount Description Invoice Invoice Amount 10222 128744 - AYRES, RICHARD $ 300.00
Retiree Health Care Benefits 12/21 12/21 $ 300.00
10223 102038 - BALDWIN, DARRELL $ 300.00
Retiree Health Care Benefits 12/21 12/21 $ 300.00
10224 102087 - BISH, EDWARD $ 300.00
Retiree Health Care Benefits 12/21 12/21 $ 300.00
10225 100101 - BRUCE, THOMAS M $ 300.00
Retiree Health Care Benefits 12/21 12/21 $ 300.00
10226 1456 - CARTER, KEITH $ 300.00
Retiree Health Care Benefits 12/21 12/21 $ 300.00
10227 129695 - COTE, ROBERT $ 300.00
Retiree Health Care Benefits 12/21 12/21 $ 300.00
10228 128938 - COX, RODNEY $ 108.30
Retiree Health Care Benefits 12/21 12/21 $ 108.30
10229 1119 - DEL RIO, DAVID $ 300.00
Retiree Health Care Benefits 12/21 12/21 $ 300.00
10230 104003 - ESSEX, CLARE $ 386.75
Retiree Health Care Benefits 12/21 12/21 $ 386.75
10231 128044 - FORNISS, DANIEL $ 300.00
Retiree Health Care Benefits 12/21 12/21 $ 300.00
10232 129816 - FOSTER, SCOTT $ 300.00
Retiree Health Care Benefits 12/21 12/21 $ 300.00
10233 109393 - IDOM, MIKE $ 300.00
Retiree Health Care Benefits 12/21 12/21 $ 300.00
10234 100667 - LASSALLE, ISMAEL $ 300.00
Retiree Health Care Benefits 12/21 12/21 $ 300.00
10235 123656 - MANUEL, DEAN $ 300.00
Retiree Health Care Benefits 12/21 12/21 $ 300.00
10236 129700 - MCSHANE, CHRIS $ 300.00
Retiree Health Care Benefits 12/21 12/21 $ 300.00
10237 128832 - MORALES, PAULO $ 795.96
Reimb/Medical Premiums 12/21 12/21 $ 795.96
10238 129501 - MOUNT, ERIC $ 150.00
Retiree Health Care Benefits 12/21 12/21 $ 150.00
10239 129608 - OLSON, JAMES $ 300.00
Retiree Health Care Benefits 12/21 12/21 $ 300.00
10240 128784 - RAMSEY, KENNETH $ 125.00
Retiree Health Care Benefits 12/21 12/21 $ 125.00
10241 119027 - RAMSEY, STEVE $ 300.00
Retiree Health Care Benefits 12/21 12/21 $ 300.00
10242 195 - SHACKELFORD, DOREEN $ 300.00
Retiree Health Care Benefits 12/21 12/21 $ 300.00
City of Cypress
Payment Register
11/27/21-12/17/21
EFT/ Warrant
Number Vendor Payment Amount Description Invoice Invoice Amount City of Cypress
Payment Register
11/27/21-12/17/21
10243 180 - SWIFT, JEFF $ 300.00
Retiree Health Care Benefits 12/21 12/21 $ 300.00
10244 1024 - VALLEY VISTA SERVICES, INC $ 147,646.51
Waste Disposal Fee 10/21 10/21 $ 147,646.51
10245 127 - VENESKI, PATRICK $ 300.00
Retiree Health Care Benefits 12/21 12/21 $ 300.00
10246 105121 - VIGIL, FELIX $ 300.00
Retiree Health Care Benefits 12/21 12/21 $ 300.00
10247 129666 - WALQUIST, BRIAN $ 300.00
Retiree Health Care Benefits 12/21 12/21 $ 300.00
10248 40 - WARLAND INVESTMENTS COMPANY $ 37,500.00
Development Assistance 12/21 12/21 $ 37,500.00
10249 112204 - WONG, JEFFREY $ 300.00
Retiree Health Care Benefits 12/21 12/21 $ 300.00
10250 342 - WU, ALEX $ 300.00
Retiree Health Care Benefits 12/21 12/21 $ 300.00
10251 100505 - CITY OF CYPRESS-WORKERS COMP $ 2,177.48
W/C Claims/Prof Svcs/#24650-24669 Reimb 12/10/21 $ 2,177.48 10252 100505 - CITY OF CYPRESS-WORKERS COMP $ 2,047.15
W/C Claims/Medical/#24650-24669 Reimb-A 12/10/21 $ 2,047.15 10253 100505 - CITY OF CYPRESS-WORKERS COMP $ 5,719.28
W/C Claims/Perm Disability/#24650-24669 Reimb-B 12/10/21 $ 5,719.28 10254 2029 - DUONG, JUSTIN $ 148.50
Refund/BP #13064 Rfd 12/10/21 $ 148.50
10255 2028 - MARQUINA, JAIME $ 27.00
Refund/Plan Check #BS-21-481 Rfd 12/10/21 $ 27.00
10256 116005 - PERS/PUBLIC EMPLOYEES RETIREMENT SYS $ 156,071.52 Med Insurance/City & Dist 12/21 16621515 $ 156,071.52
10257 116005 - PERS/PUBLIC EMPLOYEES RETIREMENT SYS $ 12,682.40 Med Insurance/West Comm 12/21 16621739 $ 12,682.40
10258 1247 - HINDERLITER, DE LLAMAS AND ASSOCIATES/HdL $ 1,650.00 Svc/Business License Admin 9/21 SEP21 $ 1,650.00
10259 1247 - HINDERLITER, DE LLAMAS AND ASSOCIATES/HdL $ 1,335.00 Svc/Business License Admin 10/21 OCT21 $ 1,335.00
10260 1178 - UNION BANK $ 40.68
Lunch Meeting(2)/PG & AV 10/14 0082 12/7/21 $ 40.68
10261 1178 - UNION BANK $ 725.00
Reg/League of CA Cities City Managers Conference/PG 2/2-2/4 0082(A) 12/7/21 $ 725.00 10262 1178 - UNION BANK $ 73.08
Lunch Meeting(2)/PG & Westminster City Mangaer 10/28 0082(B) 12/7/21 $ 73.08 10263 1178 - UNION BANK $ 239.88
Sub/LinkedIn/PG 10/30/21-10/30/22 0082(C) 12/7/21 $ 239.88
EFT/ Warrant
Number Vendor Payment Amount Description Invoice Invoice Amount City of Cypress
Payment Register
11/27/21-12/17/21
10264 1178 - UNION BANK $ 150.52
Meals(7)/Directors Team Building Breakfast 11/9 0082(D) 12/7/21 $ 150.52 10265 1178 - UNION BANK $ 29.90
Food/Playground/Kids Night Out 10/15 0547 12/7/21 $ 29.90 10266 1178 - UNION BANK $ 8.57
Supplies/2021 5K/10K Run 10/25 0547(A) 12/7/21 $ 8.57
10267 1178 - UNION BANK $ 350.00
Reg/Triump Over Turmoil/AH 11/5 0635 12/7/21 $ 350.00
10268 1178 - UNION BANK $ 66.54
Meals(8)/Chili's/Council Meeting 10/25 0635(A) 12/7/21 $ 66.54 10269 1178 - UNION BANK $ 50.00
Dues/Women Leading Government/AF 11/5/21-11/4/22 0635(B) 12/7/21 $ 50.00 10270 1178 - UNION BANK $ (15.98)
Credit/Food/2021 5K/10K Run Volunteers 10/14 1313 12/7/21 $ (15.98) 10271 1178 - UNION BANK $ 510.72
Senior Meals(128) 10/12 1313(A) 12/7/21 $ 510.72
10272 1178 - UNION BANK $ 112.80
Water(2K Btls)/2021 5K/10K Run 10/14 1313(B) 12/7/21 $ 112.80 10273 1178 - UNION BANK $ 13.98
Food/2021 5K/10K Run Volunteers 10/14 1313(C) 12/7/21 $ 13.98 10274 1178 - UNION BANK $ 510.72
Senior Meals(128) 10/19 1313(D) 12/7/21 $ 510.72
10275 1178 - UNION BANK $ 1.99
Movie Rental(1)/Sr Center 10/20 1313(E) 12/7/21 $ 1.99
10276 1178 - UNION BANK $ 56.00
Reg/Women in Leisure Training/SG & AT & LH 10/21 1313(F) 12/7/21 $ 56.00 10277 1178 - UNION BANK $ 542.64
Senior Meals(136) 10/26 1313(G) 12/7/21 $ 542.64
10278 1178 - UNION BANK $ 638.40
Senior Meals(160) 11/2 1313(H) 12/7/21 $ 638.40
10279 1178 - UNION BANK $ 3.45
Movie Rental(1)/Sr Center 11/3 1313(I) 12/7/21 $ 3.45
10280 1178 - UNION BANK $ 414.96
Senior Meals(104) 11/9 1313(J) 12/7/21 $ 414.96
10281 1178 - UNION BANK $ 392.65
Imprinted Pens(1K)/Sr Center Giveaways 11/10 1313(K) 12/7/21 $ 392.65 10282 1178 - UNION BANK $ 74.98
PD Dog Food(1 Bag)/Bono 11/6 2173 12/7/21 $ 74.98
10283 1178 - UNION BANK $ 71.53
PD Dog Food(1 Bag)/Bono 11/10 2173(A) 12/7/21 $ 71.53
10284 1178 - UNION BANK $ (475.29)
Credit/Battery Backup(1)/IT Data Center 10/25 2886 12/7/21 $ (475.29)
EFT/ Warrant
Number Vendor Payment Amount Description Invoice Invoice Amount City of Cypress
Payment Register
11/27/21-12/17/21
10285 1178 - UNION BANK $ 567.70
Battery Backup(1)/IT Data Center 10/25 2886(A) 12/7/21 $ 567.70 10286 1178 - UNION BANK $ 865.82
TV(1)/Community Center A/V Upgrade 11/8 2886(B) 12/7/21 $ 865.82 10287 1178 - UNION BANK $ 87.24
Cable Management Trays(2)/PD 11/8 2886(C) 12/7/21 $ 87.24 10288 1178 - UNION BANK $ 177.73
Network Switch(1)/Council Chambers 11/10 2886(D) 12/7/21 $ 177.73 10289 1178 - UNION BANK $ 40.92
Fiber Cables(2)/Council Chambers 11/9 2886(E) 12/7/21 $ 40.92 10290 1178 - UNION BANK $ 34.24
Fiber Cables(2)/Council Chambers 11/10 2886(F) 12/7/21 $ 34.24 10291 1178 - UNION BANK $ 116.34
Meals(4)/Interview Panel/IT Nework Administrator 11/9 2886(G) 12/7/21 $ 116.34 10292 1178 - UNION BANK $ 8.70
W/C Sub/Business Analytics/Reporting Software 10/7-11/6 3874 12/7/21 $ 8.70 10293 1178 - UNION BANK $ 915.96
W/C Hotel/Wellness on the Front Line/MP 11/1-11/5 3874(A) 12/7/21 $ 915.96 10294 1178 - UNION BANK $ 15.33
W/C Data Storage/Amazon Cloud 10/21 3874(B) 12/7/21 $ 15.33 10295 1178 - UNION BANK $ 954.91
PD Mail Sorting Compartments(3) 11/9 4051 12/7/21 $ 954.91 10296 1178 - UNION BANK $ 26.65
PD Dog Waste Bags(900)/Kubo 11/11 4268 12/7/21 $ 26.65
10297 1178 - UNION BANK $ 10.00
Sub/Box/Staff Document Review/Engineering 10/29-11/28 4595 12/7/21 $ 10.00 10298 1178 - UNION BANK $ 1,500.00
Svc/Quickbase/Bldg/Public Works 11/21 4595(A) 12/7/21 $ 1,500.00 10299 1178 - UNION BANK $ 181.99
Basketballs(6)/Batting Tees(2)/Sports Bags(6)/Youth Sports 11/3 5505 12/7/21 $ 181.99 10300 1178 - UNION BANK $ 75.37
Basketball(1)/Youth Sports 11/8 5505(A) 12/7/21 $ 75.37 10301 1178 - UNION BANK $ 5.99
PD Food/Departmental Supervisor Meeting 10/13 5911 12/7/21 $ 5.99 10302 1178 - UNION BANK $ 51.19
PD Food/Departmental Supervisor Meeting 10/14 5911(A) 12/7/21 $ 51.19 10303 1178 - UNION BANK $ 1.99
PD Sub/OneDrive/Photo Storage 11/21 5911(B) 12/7/21 $ 1.99 10304 1178 - UNION BANK $ 263.00
PD Reg/Combating Casitas Illegal Casinos/MC & CM 12/16 7454 12/7/21 $ 263.00 10305 1178 - UNION BANK $ 78.30
PD Sub/Business Analytics/Reporting Software 11/21 7454(A) 12/7/21 $ 78.30
EFT/ Warrant
Number Vendor Payment Amount Description Invoice Invoice Amount City of Cypress
Payment Register
11/27/21-12/17/21
10306 1178 - UNION BANK $ 1,020.53
PD Hotel/CA Assoc for Property & Evidence Conf/CB 4/25-4/29 7454(B) 12/7/21 $ 1,020.53 10307 1178 - UNION BANK $ 1,286.54
PD Portable Radio Batteries(8) 12/21 7454(C) 12/7/21 $ 1,286.54 10308 1178 - UNION BANK $ 15.07
Facial Tissues(2 Bxs)/Finance 10/13 7626 12/7/21 $ 15.07 10309 1178 - UNION BANK $ 258.31
Hotel Dep/CA Society of Muni Finance Officers Conf/DM 2/14-2/19 7626(A) 12/7/21 $ 258.31 10310 1178 - UNION BANK $ 575.00
Fee/GFOA Budget Award FYE 6/30/21 7626(B) 12/7/21 $ 575.00 10311 1178 - UNION BANK $ 250.00
Dues/CPA License/DM 11/1/21-10/31/23 7626(C) 12/7/21 $ 250.00 10312 1178 - UNION BANK $ 135.00
Reg/GFOA Annual GAAP Update Webinar/DM 12/9 7626(D) 12/7/21 $ 135.00 10313 1178 - UNION BANK $ 164.52
Meals(7)/Interview Panels/Office Assist & Assoc Engineer 10/19 7628 12/7/21 $ 164.52 10314 1178 - UNION BANK $ 75.00
Job Ad/Recreation Manager 11/1 7628(A) 12/7/21 $ 75.00
10315 1178 - UNION BANK $ 2.96
Postage/POST/PD Trainee Tests 11/10 7628(B) 12/7/21 $ 2.96 10316 1178 - UNION BANK $ 77.34
Meals(3)/Performance Review Meeting/PG & ML & JM & MB 11/10 7634 12/7/21 $ 77.34 10317 1178 - UNION BANK $ 78.99
Sub/Mailchimp Email Distribution/BS 10/21 8283 12/7/21 $ 78.99 10318 1178 - UNION BANK $ 6.28
Facebook Ad(1)/State of the City 9/28-10/2 8283(A) 12/7/21 $ 6.28 10319 1178 - UNION BANK $ 33.21
Food/Interview Panels/Office Asst & Assoc Engineer 10/18 8802 12/7/21 $ 33.21 10320 1178 - UNION BANK $ 13.98
Erroneous Charge/Reimbursed/RN 10/20 8802(A) 12/7/21 $ 13.98 10321 1178 - UNION BANK $ 75.00
Reg/2022 Legislative Update Webinar/HR 11/15 8802(B) 12/7/21 $ 75.00 10322 1178 - UNION BANK $ 267.45
PD MAV Printer Ribbons(2) 10/18 8886 12/7/21 $ 267.45
10323 1178 - UNION BANK $ 153.99
PD Svc/DirecTV/MCP 10/21 8886(A) 12/7/21 $ 153.99
10324 1178 - UNION BANK $ 300.00
PD Prisoner Spit Hoods(100) 11/2 8886(B) 12/7/21 $ 300.00 10325 1178 - UNION BANK $ 59.95
PD Signature Stamps(4)/Date Stamp(1) 11/1 8886(C) 12/7/21 $ 59.95 10326 1178 - UNION BANK $ 68.92
PD Face Masks(200) 10/27 8886(D) 12/7/21 $ 68.92
EFT/ Warrant
Number Vendor Payment Amount Description Invoice Invoice Amount City of Cypress
Payment Register
11/27/21-12/17/21
10327 1178 - UNION BANK $ 16.15
PD Card Reader(1) 11/8 8886(E) 12/7/21 $ 16.15
10328 1178 - UNION BANK $ 598.05
PD Supplies/Emergency Services 11/8 8886(F) 12/7/21 $ 598.05 10329 1178 - UNION BANK $ 125.00
Reg/2021 Planning Directors Assoc Forum/AV 10/28 9183 12/7/21 $ 125.00 10330 1178 - UNION BANK $ 50.00
PD Svc/Fastrak Replenishment 11/9 9480 12/7/21 $ 50.00
10331 1178 - UNION BANK $ 25.00
Reg/City of Buena Park Mayor's Prayer Breakfast/AH 11/18 9656 12/7/21 $ 25.00 10332 1178 - UNION BANK $ 130.00
Sub/OC Register Online/PG 9656(A) 12/7/21 $ 130.00
10333 1178 - UNION BANK $ 400.00
Reg/Level Up Your Leadership Trainning/AH 12/6-12/13 9656(B) 12/7/21 $ 400.00 10334 1178 - UNION BANK $ 63.12
Supplies/Employee Appreciation Lunch 11/1 9656(C) 12/7/21 $ 63.12 10335 1178 - UNION BANK $ 14.99
Sub/Zoom/Video Conferencing/PG 11/5-12/4 9656(D) 12/7/21 $ 14.99 10336 1178 - UNION BANK $ 66.03
Food/Council Meetings 11/8 9656(E) 12/7/21 $ 66.03
10337 1178 - UNION BANK $ 65.19
Meals(8)/Chili's/Council Meeting 11/8 9656(F) 12/7/21 $ 65.19 10338 1178 - UNION BANK $ 260.00
Reg/OC City Managers Assoc Holiday Lunch/PG & AF & SS & CD 12/1 9656(G) 12/7/21 $ 260.00 10339 1178 - UNION BANK $ 29.98
Sub/Zoom Video Conferencing/HR 11/8-12/7 8802(C) 12/7/21 $ 29.98 58345 0 - CYPRESS COMMUNITY FESTIVAL $ 150.00
Refund/Facility Deposit/Contract #4271 2020-00004774 $ 150.00 58346 2026 - PHILLIPS, TROY $ 950.00
Svc/Audio & Lighting/Holiday Sing 12/7 12/7/21 $ 950.00 58347 927 - SCOTT, KEVIN LEE $ 200.00
Perform/Santa/Holiday Sing 12/7 12/7/21 $ 200.00
58348 1570 - ADVANTAGE MAILING, LLC $ 3,922.76
Svc/Print/City & Recreation Newsletter(17.5K) 12/21 162029 $ 3,922.76 58349 130335 - AKM CONSULTING ENGINEERS $ 2,450.00
Design/Sewer Improvements 10/21 0011335 $ 2,450.00
EFT/ Warrant
Number Vendor Payment Amount Description Invoice Invoice Amount City of Cypress
Payment Register
11/27/21-12/17/21
58350 100723 - ALESHIRE & WYNDER, LLP $ 24,400.66
Legal Svc/Code Enforcement 11/21 65449 $ 147.00
Legal Svc/Engineering 11/21 65445 $ 195.00
Legal Svc/Finance 11/21 65446 $ 39.00
Legal Svc/General Admin 11/21 65442 $ 955.50
Legal Svc/Makkouk 11/21 65451 $ 7,438.67
Legal Svc/Planning 11/21 65444 $ 409.50
Legal Svc/Police 11/21 65447(A) $ 19.50
Legal Svc/Police 11/21 65448 $ 1,774.50
Legal Svc/Recreation 11/21 65447 $ 19.50
Legal Svc/Refuse 11/21 65450 $ 5,715.00
Lit Svc/CVRA Challenge 11/21 65453 $ 5,310.00
Lit Svc/General Admin 11/21 65443 $ 1,194.26
Lit Svc/Sokmen 11/21 65452 $ 1,183.23
58351 105442 - ALL CITY MANAGEMENT SERVICE INC $ 15,445.34 Crossing Guard Svcs(30 Hrs)/Orange & Grindlay 10/17-10/30 72980 $ 678.30 Crossing Guard Svcs(653.12 Hrs) 10/17-10/30 72981 $ 14,767.04 58352 1403 - ALL STAR ELITE SPORTS $ 1,826.64
Addl Youth Jersey(1)/Winter Basketball 2667 $ 37.63
Jerseys/Youth(157)/Coaches(22)/Winter Basketball 2625 $ 1,789.01 58353 1312 - ARCADIAN BANK $ 130.00
CDBG Loan Fee/McQueen/Enriquez/Maturino/10382 Ponder St 305 $ 130.00 58354 110860 - AT&T $ 829.60
Svc/Internet 11/21 17413307 $ 829.60
58355 110860 - AT&T $ 2,438.78
Cell Svc/Maint 11/21 11/21(D) $ 51.87
Cell Svc/PD 11/21 11/21(G) $ 239.65
PD Svc/Mobile Data 11/21 11/21(H) $ 1,974.34
Svc/Planning iPads 11/21 11/21(F) $ 86.46
Wireless Svc/Myra Pump Station #2 11/21 11/21(E) $ 86.46 58356 110860 - AT&T $ 8.83
East Wing Fax Line 11/21 11/21(C) $ 8.83
58357 110860 - AT&T $ 26.42
9391033696-PD Phone Svc 11/21 11/21(B) $ 26.42
58358 1993 - BRYCE I WATANABE JAPAN KARATE DO $ 565.50
Instruct/Karate 11/8-12/8 12/8/21 $ 565.50
58359 103034 - BUENA PARK, CITY OF $ 900.00
Final/PD Svc/Shooting Range(24 Hrs) 7/1/21-9/30/21 PDRF000047 $ 900.00 58360 101988 - CAPE/CA ASSOC FOR PROPERTY & EVIDENCE IN $ 300.00 PD Reg/Learning to Adjust Our Sails/CB 4/25-4/29 PD Reg 4/25-4/29 $ 300.00 58361 1921 - CATALAN CONSULTING, LLC $ 4,167.00
Consult/Public Affairs/COVID-19 11/21 #November 2021 $ 4,167.00
EFT/ Warrant
Number Vendor Payment Amount Description Invoice Invoice Amount City of Cypress
Payment Register
11/27/21-12/17/21
58362 123012 - CHARLES ABBOTT ASSOCIATES $ 184,160.59
Building Inspection and Plan Check Svcs 10/21 63378 $ 35,289.45 Building Inspection and Plan Check Svcs 7/21 63013 $ 37,341.76 Building Inspection and Plan Check Svcs 8/21 63140 $ 63,700.53 Building Inspection and Plan Check Svcs 9/21 63280 $ 46,596.35 Svc/NPDES/WQMP Review 10/21 63370 $ 1,232.50
58363 1473 - COMMUNITY WORKS DESIGN GROUP, LLC $ 2,600.00 Design/Lexington Park 10/21 14307 $ 2,600.00
58364 115003 - COUNTY OF ORANGE $ 2,974.32
Fees/NPDES Pollution Response/Coyote Creek TMDL 2021-22 PW220173 $ 2,974.32 58365 115003 - COUNTY OF ORANGE $ 800.85
Fees/NPDES Pollution Response 2021-22 PW220263 $ 800.85 58366 115003 - COUNTY OF ORANGE $ 1,104.51
PD Svc/OC Automated Telecommunications System 11/21 SH60755 $ 1,104.51 58367 109144 - D-PREP, LLC $ 249.00
PD Reg/Officer Involved Shooting/RM 1/19-1/20 PD Reg 1/19-1/20 $ 249.00 58368 105412 - DEPT OF INDUSTRIAL RELATIONS $ 22,877.78 Workers Comp Assessment 7/1/21-6/30/22 OSIP 69322 $ 22,877.78 58369 105412 - DEPT OF INDUSTRIAL RELATIONS $ 675.00
Fee/Inspection Requirement/Non-Compliance/Elevator 6/25 S1829482SN $ 675.00 58370 1158 - DIRECTV $ 175.99
W/C Svc/Satellite TV 11/25-12/24 66762204X211126 $ 175.99 58371 1432 - DOWDELL, JAMES $ 96.00
Meals/Traffic Collision Investigation 11/8-11/18 Reimb 12/10/21 $ 96.00 58372 693 - DUNN RIGHT ELECTRICAL-KEVIN DUNN $ 720.12
Consult/Generator Connection Verification/IT Server Room 10/8 5489 $ 332.50 Svc/Generator Connector Cord/IT Server Room 10/11 5490 $ 387.62 58373 2003 - EIDIM GROUP INC EIDIM GROUP AV TECHNOLOGY $ 3,403.17 PD Flat Panel TV(2)/PD Modernization Project 11/22 5264 $ 3,403.17 58374 1488 - ENTERPRISE HOLDINGS INC $ 1,707.49
PD Rental Car(1) 10/11-11/9 28532033 $ 766.34
PD Rental Car(1) 10/3-11/8 28532033(A) $ 941.15
58375 104530 - EXPERIAN $ 77.72
PD Credit Reports 11/21 CD2208003665 $ 77.72
58376 1997 - FRANK VACCARO WEST COAST OFFICIALS $ 1,430.00 Officials(26 Games)/Youth Basketball 12/4-12/18 1235 $ 1,430.00 58377 1115 - FRONTIER $ 421.18
7148996947 - Phone Svc/Sewers 12/21 12/21 $ 57.06
W/C Phone Svc/5624931036 12/21 12/21(A) $ 74.71
W/C Svc/Circuit Line 11/13-12/12 11/13-12/12/21 $ 289.41 58378 1596 - GARON WYATT INVESTIGATIVE SERVICES $ 1,550.00 PD Svc/Background Check(1) 11/5 BG3 $ 1,550.00
EFT/ Warrant
Number Vendor Payment Amount Description Invoice Invoice Amount City of Cypress
Payment Register
11/27/21-12/17/21
58379 119018 - GOLDEN STATE WATER COMPANY $ 11,837.46
Svc/Athletic Fields 11/21 11/21(A) $ 143.58
Svc/Maint Yard Landscaping 10/21 10/21(I) $ 872.83
Svc/Parks Landscaping 10/21 10/21(H) $ 3,056.83
Svc/Parkway Maint 10/21 10/21(J) $ 4,908.48
Svc/Parkway Maint 11/21 11/21 $ 1,749.62
Svc/Stanton Channel Berm 10/21 10/21(K) $ 826.98
Svc/Storm Drain 11/21 11/21(B) $ 279.14
58380 103008 - HARTZOG & CRABILL $ 7,358.35
Svc/Monitor Traffic Signals 10/21 21-0468 $ 1,647.89
Svc/Monitor Traffic Signals 7/21 21-0465 $ 1,292.58
Svc/Monitor Traffic Signals 8/21 21-0466 $ 2,694.07
Svc/Monitor Traffic Signals 9/21 21-0467 $ 1,723.81
58381 128739 - HOME DEPOT CREDIT SVC-MAINT $ 1,286.55
Supplies/Maint 10/21 12/10/21 $ 1,286.55
58382 1814 - HORIZONS CONSTRUCTION COMPANY INTL., INC $ 604,397.75 Construct/Lexington Park 10/21 9-10/21 $ 604,397.75
58383 1800 - INTERLOG CONSTRUCTION, INC $ 187,965.40
Construct/PD Modernization 11/21 11-11/21 $ 187,965.40
58384 102993 - ITERIS, INC $ 1,030.00
Svc/Maintain CCTV Network 10/21 139739 $ 1,030.00
58385 107911 - KELLY PAPER COMPANY $ 41.00
Underpayment/Invoice #10710023 10/1 10710023(A) $ 41.00 58386 122069 - LIEBERT CASSIDY WHITMORE $ 406.00
Legal Svc/HR Matter #CY020-00036 10/21 207807 $ 406.00
58387 1823 - LITTLE FISHERMEN'S FISH AND CHIPS INC $ 2,715.00 Community Plate Hot Meal Program(181 Meals) 11/15-11/28 11/28/21 $ 2,715.00 58388 112017 - LOS ALTOS TROPHY CAL-LINE INVESTMENTS $ 14.65 Name Plate(1)/OVasquez 11/17 88315 $ 14.65
58389 1972 - OCLA CONSTRUCTION & ENGINEERING $ 67,283.75 Construct/Sr Center Restroom Improvements 11/21 11161 $ 67,283.75 58390 108944 - OFFICE DEPOT $ 1,151.76
Supplies/Citywide 11/21 12/10/21 $ 743.77
Supplies/Citywide 11/21 12/10/21(A) $ 407.99
58391 1285 - OHD LLLP-OCCUPATIONAL HEALTH DYNAMICS $ 860.00 PD Svc/Calibrate/Gas Mask Fitting Machine 11/29 78843 $ 860.00 58392 100870 - POSTMASTER -CYPRESS POST OFFICE $ 3,675.00 Postage/City & Recreation Newsletter 2/22 12/10/21 $ 3,675.00 58393 223 - QUALITY LOGO PRODUCTS, INC $ 483.80
PD Imprinted Backpacks(100)/Emergency Services 11/15 QSI-899587 $ 483.80 58394 144 - R.C.S. INVESTIGATIONS & CONSULTING, LLC $ 4,800.00 PD Svc/Background Checks(3) 11/28 4967 $ 4,800.00
EFT/ Warrant
Number Vendor Payment Amount Description Invoice Invoice Amount City of Cypress
Payment Register
11/27/21-12/17/21
58395 101148 - RED WING SHOE STORE $ 205.52
Safety Shoes/MAraya 11/26 20211202025347 $ 205.52
58396 1966 - REIHANIFAM, CHRISTOPHER $ 12.00
Meal/Implicit Bias & Racial Profiling 10/29 Reimb 12/10/21 $ 12.00 58397 1992 - RONDA VOORHEES $ 556.80
Instruct/Online Art 9/8-12/3 12/3/21 $ 76.80
Instruct/Private Piano 10/28-11/29 11/21 $ 480.00
58398 129917 - RUTAN & TUCKER $ 952.70
Legal Svc/Comm Development/Park Development Fees 6/21 914129 $ 490.00 Legal Svc/Housing 9/21 914128 $ 462.70
58399 111301 - S.C. YAMAMOTO, INC $ 50,365.39
Install/Flowers(4 Flats)/PD 11/9 1414109 $ 200.00
Install/Plants(34)/PD 11/9 1414108 $ 340.00
Mulch(213 Tons)/Parks 11/21 1414493(A) $ 3,195.00
Mulch(450 Tons)/Right of Way 11/21 1414492(A) $ 6,750.00 Svc/Landscape/Citywide 11/21 1414493 $ 14,820.00
Svc/Landscape/Right of Way & Berm 11/21 1414492 $ 14,434.39 Svc/Seasonal Turf Renovation/Parks(7) 11/21 1414576 $ 9,096.00 Svc/Seasonal Turf Renovation/Right of Way 11/21 1414577 $ 1,530.00 58400 108947 - SCIENTIA CONSULTING GROUP, INC $ 2,248.75 W/C Svc/Monitor IT/CAD System 11/21 9641 $ 2,248.75
58401 1638 - SENOR BIG ED JAVIER CORONADO $ 2,925.00
Community Plate Hot Meal Program(195 Meals) 11/16-11/28 11/28/21 $ 2,925.00 58402 122939 - SHI INTERNATIONAL CORP $ 6,572.78
PD WiFi Access Points(6) 11/29 B14412605 $ 6,572.78
58403 524 - SHORMAN, LORRAINE $ 156.00
Instruct/Cardio Fitness 11/10-12/8 12/8/21 $ 156.00
58404 1974 - SIEMENS MOBILITY INC YUNEX LLC $ 10,842.83 Repair/Traffic Signals 10/21 5620038218 $ 3,241.00
Replace/Traffic Signal Head/Cypress High School 11/11 5620038138 $ 3,470.76 Traffic Signal Maint 10/21 5610278995 $ 4,131.07
58405 939 - SKYHAWKS SPORTS ACADEMY, INC $ 1,786.20
Instruct/Youth Sports 9/15-10/23 10/23/21 $ 1,786.20
58406 119051 - SMART & FINAL (REC & PARKS) $ 59.67
Credit/Supplies/2021 5K/10K Run 10/19 041512144110 $ (43.09) Food/Playground/Kids Night Out 11/18 20018201 $ 34.64
Hot Cocoa Mix(13 Bxs)/Holiday Sing 11/9 20006001 $ 68.12 58407 108459 - SMART & FINAL-POLICE ACCT $ 154.54
PD Supplies/Property & Evidence 11/24 011001 $ 115.79
Supplies/PD Breakroom 11/24 008601 $ 38.75
58408 119016 - SO CAL EDISON $ 80.03
700134894611 - Svc/Traffic Signal 11/21 11/21(A) $ 80.03
EFT/ Warrant
Number Vendor Payment Amount Description Invoice Invoice Amount City of Cypress
Payment Register
11/27/21-12/17/21
58409 119017 - SO CAL GAS CO $ 1,521.40
00840909006 Svc/Comm Center 11/21 11/21(B) $ 448.30
08131074000 Svc/Storm Drain 11/21 11/21(F) $ 15.78
08610884002 Svc/AC Park 11/21 11/21(A) $ 1.49
12600890003 Svc/Maint Yard 11/21 11/21 $ 132.73
13230923008 Svc/Storm Drain 11/21 11/21(E) $ 28.26
14011061398 Svc/Storm Drain 11/21 11/21(H) $ 32.75
16111070716 Svc/Storm Drain 11/21 11/21(G) $ 22.56
18690942000 Svc/Sr Center 11/21 11/21(D) $ 127.61
19530910009 Svc/City Hall 11/21 11/21(C) $ 711.92
58410 543 - SORVILLO, BRYAN $ 10,433.50
Instruct/Private Tennis Lessons 10/21 10/21 $ 1,248.00
Instruct/Private Tennis Lessons 11/21 11/21 $ 768.00
Instruct/Tennis 11/3-12/17 12/17/21 $ 8,417.50
58411 127941 - SOUTH COAST AIR QUALITY MGT DISTRICT $ 1,165.48 Fee/Generator Emissions/PS #1 2021-22 3916051 $ 142.59
Fee/Generator Emissions/PS #3 2021-22 3916118 $ 142.59
Fee/Generator/PS #1 2021-22 3912254 $ 440.15
Fee/Generator/PS #3 2021-22 3912293 $ 440.15
58412 1279 - SOUTHERN CALIFORNIA SHREDDING, INC $ 50.00 PD Svc/Shredding 11/22 184554 $ 50.00
58413 1604 - SPEEDY FIX INC $ 75,198.20
Construct/Park Enhancements 11/21 1-11/21 $ 75,198.20
58414 116238 - STAPLES BUSINESS ADVANTAGE $ 659.93
Supplies/Citywide 11/21 12/10/21 $ 659.93
58415 108964 - STAPLES CREDIT PLAN-WEST COMM $ 73.23
W/C Headphone Ear Cushions(3) 11/10 2961770571 $ 35.85
W/C Notepads(24)/Pens(24) 10/22 2951015531 $ 37.38
58416 122963 - STERICYCLE INC $ 41.27
PD Svc/Med Waste Removal 12/21 3005799222 $ 41.27
58417 122862 - STEVEN ENTERPRISES INC $ 530.84
Plotter Ink(4)/Sr Center 11/22 0448897IN $ 530.84
58418 588 - THE COUNSELING TEAM INTERNATIONAL $ 600.00
PD Svc/Psych Eval(1) 11/16 80702 $ 300.00
PD Svc/Psych Eval(1) 11/22 80732 $ 300.00
58419 109042 - TIME WARNER CABLE/SPECTRUM $ 1,534.97
Svc/Internet Access 11/15-12/14 11/15-12/14/21 $ 1,534.97 58420 1963 - TOTAL COMPENSATION SYSTEMS, INC $ 2,880.00 Svc/Post Employment Benefit Actuarial Valuation #2 FYE 6/30/21 9945 $ 1,530.00 W/C Svc/Post Employment Benefit Actuarial Valuation #2 2020-21 9946 $ 1,350.00 58421 109196 - TRAIN PARTY EXPRESS, LLC/GIGANTO GAMES $ 990.00 Rent/Train Rides(2)/Big Games(4)/Holiday Sing 12/7 12/7/21 $ 990.00
EFT/ Warrant
Number Vendor Payment Amount Description Invoice Invoice Amount City of Cypress
Payment Register
11/27/21-12/17/21
58422 591 - TRC-VALI COOPER AND ASSOCIATES, INC $ 18,119.00 Inspect/Various Non-CIP Engineering Permits 8/21 34267 $ 13,176.00 Inspect/Various Non-CIP Engineering Permits 9/21 34538 $ 4,943.00 58423 1994 - TRUTH BE TOLD POLYGRAPH, LLC YOLANDA GELLIS $ 615.00 PD Svc/Polygraphs(3) 11/21 CYPD-2021/11 $ 615.00
58424 127207 - UNDERGROUND SVS ALERT OF SO CA $ 146.95
Svc/DigAlert Tickets 11/21 1120210206 $ 146.95
58425 1139 - UNIFIRST CORP $ 1,191.39
Uniforms/Mats/Mops/Towels 10/21 10/21 $ 479.61
Uniforms/Mats/Mops/Towels 9/21 9/21 $ 711.78
58426 100308 - UNITED MAINTENANCE SYSTEMS $ 4,945.50
Svc/Janitorial/Park Restrooms(7) 11/21 15064 $ 4,945.50 58427 116933 - V & V MANUFACTURING INC $ 133.39
PD Badge Refinish(1) 11/30 54058 $ 27.96
PD Badge Repair(2) 11/30 54059 $ 105.43
58428 129595 - VERIZON WIRELESS - CA $ 76.85
Cell Svc/Rec 11/21 11/21 $ 76.85
58429 0 - BANEZ, ZENAIDA $ 234.00
Refund/Rental Fee Adjustment/Contract 35416 Rfd 12/10/21 $ 234.00 58430 0 - KIM, JI HEE $ 20.84
Refund/Skyhawks Sports 11/13 Rfd 12/10/21 $ 20.84
58431 0 - MELIA HOMES $ 3,050.00
Refund/Enviro Analysis/Tract #19114/Site Plan Review #3175 Rfd 12/10/21 $ 3,050.00 58432 0 - MELIA HOMES $ 439.00
Refund/Consultant Fees/Cypress School Dist Site Rfd 12/10/21 $ 439.00 58433 0 - MELIA HOMES $ 4,354.00
Refund/Cypress School Dist Site Rfd 12/10/21 $ 4,354.00 56732 0 - CYPRESS COMMUNITY FESTIVAL $ (150.00)
Refund/Facility Deposit/Contract #4271 2020-00004774 $ (150.00) Total EFTs $ 392,499.49 $ 392,499.49
Total Warrants 1,384,814.67 1,384,814.67
Transfer to Payroll (W1462) 678,397.97 Payroll 11/12/21-11/26/21 678,397.97 Transfer to Payroll (W1463) 229,270.49 Payroll - Annual Leave Payouts 229,270.49 Transfer to Payroll (W1464) 715,497.11 Payroll 11/26/21-12/10/21 715,497.11 Grand Totals $ 3,400,479.73 $ 3,400,479.73
CITY OF CYPRESS
CITY COUNCIL REPORT
City Council Regular 18.
FROM: Alisha Farnell, City Clerk
DATE: 01/10/2022
SUBJECT: Approve an Agreement to Conduct a Community Survey and Establish a City Council Ad Hoc Subcommittee to Assist with the Development of Survey Questionnaire
RECOMMENDATION
1. Approve the attached agreement with True North Research, Inc. for $29,798 to conduct a community survey; and
2. Adopt a Resolution creating an ad hoc subcommittee to advise and assist with the development of the community survey questionnaire, appointing two members of the City Council to the ad hoc subcommittee, and establishing its duration and duties.
DISCUSSION
The City Council’s Strategic Plan includes an objective to conduct a community survey to assess resident satisfaction with city services and public engagement. A community survey provides City Council with guidance during decision-making, strategic planning, and resource allocation. It is recommended a contract be awarded for the survey and that the City Council create an ad hoc subcommittee to assist in developing the survey questionnaire.
Cypress last conducted a community survey to assess resident priorities and customer satisfaction with programs and services in 2018. The updated community survey will assess satisfaction with city services and provide feedback on recent public engagement enhancements. Conducting a formal, statistically accurate community survey will provide the City Council with data that can serve as a community needs assessment and a performance measurement tool for future decision-making.
In October 2021, the City solicited proposals from qualified firms for a formal, professionally conducted community survey and received four responses. Each proposal included questionnaire design, data collection and analysis, reporting and final presentation of results.
Areas where proposals differed include proposed sample size, data collection methodology, survey languages and translations, experience in the region, and price. Based on a review of the proposals, it is recommended the City Council enter into an agreement with True North Research for $29,798 to perform the study in 2022 with the option for two additional surveys.
True North Research successfully partnered with the City on the 2018 community survey.
Once again True North will work collaboratively with the ad hoc subcommittee to develop a survey questionnaire that covers topics of interest to the City Council. The survey will be translated and conducted in English, Spanish, and Korean and will utilize mixed-method data collection, including mail, email and telephone to ensure the reliability of survey results. True North Research will analyze the data collected by the survey and present a final report of the results at a City Council meeting.
It is recommended the City Council create an ad hoc subcommittee consisting of two Council Members to assist with the development of the community survey questionnaire.
Cypress' process for creating ad hoc subcommittees calls for Council Members to be appointed by the Mayor and confirmed by the City Council.
BUDGET IMPACT
The agreement includes a flat-rate cost of $29,798 to design and conduct the updated community survey in 2022 and sufficient amounts are included in the budget. Costs for the two optional additional surveys shall not exceed $68,844 and will be incorporated into future budgets if the options are utilized.
LEGAL REVIEW
The City Attorney has reviewed and approved the contract services agreement and Resolution.
APPROVED BY: Peter Grant, City Manager
Attachments
Contract Services Agreement
Resolution
2018 Community Survey Report
AGREEMENT FOR CONTRACT SERVICES
By and Between
CITY OF CYPRESS
and
TRUE NORTH RESEARCH INC.
AGREEMENT FOR CONTRACT SERVICES
BY AND BETWEEN THE CITY OF CYPRESS AND
TRUE NORTH RESEARCH, INC.
THIS AGREEMENT FOR CONTRACT SERVICES (herein “Agreement”) is made and entered into this ____ day of ________, 2022 by and between the City of Cypress, a California municipal corporation (“City”) and TRUE NORTH RESEARCH, a California corporation (“Contractor”). City and Contractor are sometimes hereinafter individually referred to as “Party” and hereinafter collectively referred to as the “Parties.”
RECITALS
A. City has sought, by issuance of a Request for Qualifications or Invitation for Bids, the performance of the services defined and described particularly in Article 1 of this Agreement.
B. Contractor, following submission of a proposal or bid for the performance of the services defined and described particularly in Article 1 of this Agreement, was selected by the City to perform those services.
C. Pursuant to the City of Cypress’s Charter and Municipal Code, City has authority to enter into and execute this Agreement.
D. The Parties desire to formalize the selection of Contractor for performance of those services defined and described particularly in Article 1 of this Agreement and desire that the terms of that performance be as particularly defined and described herein.
OPERATIVE PROVISIONS
NOW, THEREFORE, in consideration of the mutual promises and covenants made by the Parties and contained herein and other consideration, the value and adequacy of which are hereby acknowledged, the parties agree as follows:
ARTICLE 1. SERVICES OF CONSULTANT
1.1 Scope of Services.
In compliance with all terms and conditions of this Agreement, the Contractor shall provide those services specified in the “Scope of Services” attached hereto as Exhibit “A” and incorporated herein by this reference, which may be referred to herein as the “services” or “work” hereunder.
As a material inducement to the City entering into this Agreement, Contractor represents and warrants that it has the qualifications, experience, and facilities necessary to properly perform the services required under this Agreement in a thorough, competent, and professional manner, and is experienced in performing the work and services contemplated herein. Contractor shall at all times faithfully, competently and to the best of its ability, experience and talent, perform all services described herein. Contractor covenants that it shall follow the highest professional standards in performing the work and services required hereunder and that all materials will be both of good quality as well as fit for the purpose intended. For purposes of this Agreement, the phrase “highest professional standards” shall mean those standards of practice recognized by one or more firstclass firms performing similar work under similar circumstances.
1.2 Contractor’s Proposal.
The Scope of Service shall include the Contractor’s scope of work or bid which shall be incorporated herein by this reference as though fully set forth herein. In the event of any inconsistency between the terms of such proposal and this Agreement, the terms of this Agreement shall govern.
1.3 Compliance with Law.
Contractor shall keep itself informed concerning, and shall render all services hereunder in accordance with, all ordinances, resolutions, statutes, rules, and regulations of the City and any Federal, State or local governmental entity having jurisdiction in effect at the time service is rendered.
1.4 Licenses, Permits, Fees and Assessments.
Contractor shall obtain at its sole cost and expense such licenses, permits and approvals as may be required by law for the performance of the services required by this Agreement. Contractor shall have the sole obligation to pay for any fees, assessments and taxes, plus applicable penalties and interest, which may be imposed by law and arise from or are necessary for the Contractor’s performance of the services required by this Agreement, and shall indemnify, defend and hold harmless City, its officers, employees or agents of City, against any such fees, assessments, taxes, penalties or interest levied, assessed or imposed against City hereunder.
1.5 Familiarity with Work.
By executing this Agreement, Contractor warrants that Contractor (i) has thoroughly investigated and considered the scope of services to be performed, (ii) has carefully considered how the services should be performed, and (iii) fully understands the facilities, difficulties and restrictions attending performance of the services under this Agreement. If the services involve work upon any site, Contractor warrants that Contractor has or will investigate the site and is or will be fully acquainted with the conditions there existing, prior to commencement of services hereunder. Should the Contractor discover any latent or unknown conditions, which will materially affect the performance of the services hereunder, Contractor shall immediately inform the City of such fact and shall not proceed except at Contractor’s risk until written instructions are received from the Contract Officer.
1.6 Care of Work.
The Contractor shall adopt reasonable methods during the life of the Agreement to furnish continuous protection to the work, and the equipment, materials, papers, documents, plans, studies and/or other components thereof to prevent losses or damages, and shall be responsible for all such damages, to persons or property, until acceptance of the work by City, except such losses or damages as may be caused by City’s own negligence.
1.7 Further Responsibilities of Parties.
Both parties agree to use reasonable care and diligence to perform their respective obligations under this Agreement. Both parties agree to act in good faith to execute all instruments, prepare all documents and take all actions as may be reasonably necessary to carry out the purposes of this Agreement. Unless hereafter specified, neither party shall be responsible for the service of the other.
1.8 Additional Services.
City shall have the right at any time during the performance of the services, without invalidating this Agreement, to order extra work beyond that specified in the Scope of Services or make changes by altering, adding to or deducting from said work. No such extra work may be undertaken unless a written order is first given by the Contract Officer to the Contractor, incorporating therein any adjustment in (i) the Contract Sum for the actual costs of the extra work, and/or (ii) the time to perform this Agreement, which said adjustments are subject to the written approval of the Contractor. Any increase in compensation of up to ten percent (10%) of the Contract Sum or $25,000, whichever is less; or, in the time to perform of up to one hundred eighty (180) days, may be approved by the Contract Officer. Any greater increases, taken either separately or cumulatively, must be approved by the City Council. It is expressly understood by Contractor that the provisions of this Section shall not apply to services specifically set forth in the Scope of Services. Contractor hereby acknowledges that it accepts the risk that the services to be provided pursuant to the Scope of Services may be more costly or time consuming than Contractor anticipates and that Contractor shall not be entitled to additional compensation therefor. City may in its sole and absolute discretion have similar work done by other contractors. No claims for an increase in the Contract Sum or time for performance shall be valid unless the procedures established in this Section are followed.
1.9 Special Requirements.
Additional terms and conditions of this Agreement, if any, which are made a part hereof are set forth in the “Special Requirements” attached hereto as Exhibit “B” and incorporated herein by this reference. In the event of a conflict between the provisions of Exhibit “B” and any other provisions of this Agreement, the provisions of Exhibit “B” shall govern.
ARTICLE 2. COMPENSATION AND METHOD OF PAYMENT.
2.1 Contract Sum.
Subject to any limitations set forth in this Agreement, City agrees to pay Contractor the amounts specified in the “Schedule of Compensation” attached hereto as Exhibit “C” and incorporated herein by this reference. The total compensation, including reimbursement for actual expenses, shall not exceed Ninety-Eight Thousand Six Hundred Forty-Two Dollars ($98,642.00) (the “Contract Sum”), unless additional compensation is approved pursuant to Section 1.8.
2.2 Method of Compensation.
The method of compensation may include: (i) a lump sum payment upon completion; (ii) payment in accordance with specified tasks or the percentage of completion of the services, less contract retention; (iii) payment for time and materials based upon the Contractor’s rates as specified in the Schedule of Compensation, provided that (a) time estimates are provided for the performance of sub tasks, (b) contract retention is maintained, and (c) the Contract Sum is not exceeded; or (iv) such other methods as may be specified in the Schedule of Compensation.
2.3 Reimbursable Expenses.
Compensation may include reimbursement for actual and necessary expenditures for reproduction costs, telephone expenses, and travel expenses approved by the Contract Officer in advance, or actual subcontractor expenses of an approved subcontractor pursuant to Section 4.5, and only if specified in the Schedule of Compensation. The Contract Sum shall include the attendance of Contractor at all project meetings reasonably deemed necessary by the City.
Coordination of the performance of the work with City is a critical component of the services. If Contractor is required to attend additional meetings to facilitate such coordination, Contractor shall not be entitled to any additional compensation for attending said meetings.
2.4 Invoices.
Each month Contractor shall furnish to City an original invoice for all work performed and expenses incurred during the preceding month in a form approved by City’s Director of Finance.
By submitting an invoice for payment under this Agreement, Contractor is certifying compliance with all provisions of the Agreement. The invoice shall detail charges for all necessary and actual expenses by the following categories: labor (by sub-category), travel, materials, equipment, supplies, and sub-contractor contracts. Sub-contractor charges shall also be detailed by such categories. Contractor shall not invoice City for any duplicate services performed by more than one person.
City shall independently review each invoice submitted by the Contractor to determine whether the work performed and expenses incurred are in compliance with the provisions of this Agreement. Except as to any charges for work performed or expenses incurred by Contractor which are disputed by City, or as provided in Section 7.3, City will use its best efforts to cause Contractor to be paid within forty-five (45) days of receipt of Contractor’s correct and undisputed invoice; however, Contractor acknowledges and agrees that due to City warrant run procedures, the City cannot guarantee that payment will occur within this time period. In the event any charges or expenses are disputed by City, the original invoice shall be returned by City to Contractor for correction and resubmission. Review and payment by City for any invoice provided by the Contractor shall not constitute a waiver of any rights or remedies provided herein or any applicable law.
2.5 Waiver.
Payment to Contractor for work performed pursuant to this Agreement shall not be deemed to waive any defects in work performed by Contractor.
ARTICLE 3. PERFORMANCE SCHEDULE
3.1 Time of Essence.
Time is of the essence in the performance of this Agreement.
3.2 Schedule of Performance.
Contractor shall commence the services pursuant to this Agreement upon receipt of a written notice to proceed and shall perform all services within the time period(s) established in the “Schedule of Performance” attached hereto as Exhibit “D” and incorporated herein by this reference. When requested by the Contractor, extensions to the time period(s) specified in the Schedule of Performance may be approved in writing by the Contract Officer but not exceeding one hundred eighty (180) days cumulatively.
3.3 Force Majeure.
The time period(s) specified in the Schedule of Performance for performance of the services rendered pursuant to this Agreement shall be extended because of any delays due to unforeseeable causes beyond the control and without the fault or negligence of the Contractor, including, but not restricted to, acts of God or of the public enemy, unusually severe weather, fires, earthquakes, floods, epidemics, quarantine restrictions, riots, strikes, freight embargoes, wars, litigation, and/or acts of any governmental agency, including the City, if the Contractor shall within ten (10) days of the commencement of such delay notify the Contract Officer in writing of the causes of the delay. The Contract Officer shall ascertain the facts and the extent of delay, and extend the time for performing the services for the period of the enforced delay when and if in the judgment of the Contract Officer such delay is justified. The Contract Officer’s determination shall be final and conclusive upon the parties to this Agreement. In no event shall Contractor be entitled to recover damages against the City for any delay in the performance of this Agreement, however caused, Contractor’s sole remedy being extension of the Agreement pursuant to this Section.
3.4 Term.
Unless earlier terminated in accordance with Article 7 of this Agreement, this Agreement shall continue in full force and effect until completion of the services but not exceeding one (1) year from the date hereof, except as otherwise provided in the Schedule of Performance (Exhibit “D”).
ARTICLE 4. COORDINATION OF WORK
4.1 Representatives and Personnel of Contractor.
The following principals of Contractor (“Principals”) are hereby designated as being the principals and representatives of Contractor authorized to act in its behalf with respect to the work specified herein and make all decisions in connection therewith:
Timothy McLarney, Ph.D. President
(Name) (Title)
Rick Sarles Principal Researcher
(Name) (Title)
(Name) (Title)
It is expressly understood that the experience, knowledge, capability and reputation of the foregoing principals were a substantial inducement for City to enter into this Agreement.
Therefore, the foregoing principals shall be responsible during the term of this Agreement for directing all activities of Contractor and devoting sufficient time to personally supervise the services hereunder. All personnel of Contractor, and any authorized agents, shall at all times be under the exclusive direction and control of the Principals. For purposes of this Agreement, the foregoing Principals may not be replaced nor may their responsibilities be substantially reduced by Contractor without the express written approval of City. Additionally, Contractor shall utilize only competent personnel to perform services pursuant to this Agreement. Contractor shall make every reasonable effort to maintain the stability and continuity of Contractor’s staff and subcontractors, if any, assigned to perform the services required under this Agreement. Contractor shall notify City of any changes in Contractor’s staff and subcontractors, if any, assigned to perform the services required under this Agreement, prior to and during any such performance.
4.2 Status of Contractor.
Contractor shall have no authority to bind City in any manner, or to incur any obligation, debt or liability of any kind on behalf of or against City, whether by contract or otherwise, unless such authority is expressly conferred under this Agreement or is otherwise expressly conferred in writing by City. Contractor shall not at any time or in any manner represent that Contractor or any of Contractor’s officers, employees, or agents are in any manner officials, officers, employees or agents of City. Neither Contractor, nor any of Contractor’s officers, employees or agents, shall obtain any rights to retirement, health care or any other benefits which may otherwise accrue to City’s employees. Contractor expressly waives any claim Contractor may have to any such rights.
4.3 Contract Officer.
The Contract Officer shall be [Peter Grant, City Manager or] such person as may be designated by the City Manager. It shall be the Contractor’s responsibility to assure that the Contract Officer is kept informed of the progress of the performance of the services and the Contractor shall refer any decisions which must be made by City to the Contract Officer. Unless otherwise specified herein, any approval of City required hereunder shall mean the approval of the Contract Officer. The Contract Officer shall have authority, if specified in writing by the City Manager, to sign all documents on behalf of the City required hereunder to carry out the terms of this Agreement.
4.4 Independent Contractor.
Neither the City nor any of its employees shall have any control over the manner, mode or means by which Contractor, its agents or employees, perform the services required herein, except as otherwise set forth herein. City shall have no voice in the selection, discharge, supervision or control of Contractor’s employees, servants, representatives or agents, or in fixing their number, compensation or hours of service. Contractor shall perform all services required herein as an independent contractor of City and shall remain at all times as to City a wholly independent contractor with only such obligations as are consistent with that role. Contractor shall not at any time or in any manner represent that it or any of its agents or employees are agents or employees of City. City shall not in any way or for any purpose become or be deemed to be a partner of Contractor in its business or otherwise or a joint venturer or a member of any joint enterprise with Contractor.
4.5 Prohibition Against Subcontracting or Assignment.
The experience, knowledge, capability and reputation of Contractor, its principals and employees were a substantial inducement for the City to enter into this Agreement. Therefore, Contractor shall not contract with any other entity to perform in whole or in part the services required hereunder without the express written approval of the City. In addition, neither this Agreement nor any interest herein may be transferred, assigned, conveyed, hypothecated or encumbered voluntarily or by operation of law, whether for the benefit of creditors or otherwise, without the prior written approval of City. Transfers restricted hereunder shall include the transfer to any person or group of persons acting in concert of more than twenty five percent (25%) of the present ownership and/or control of Contractor, taking all transfers into account on a cumulative basis. In the event of any such unapproved transfer, including any bankruptcy proceeding, this Agreement shall be void. No approved transfer shall release the Contractor or any surety of Contractor of any liability hereunder without the express consent of City.
ARTICLE 5. INSURANCE AND INDEMNIFICATION
5.1 Insurance Coverages.
The Contractor shall procure and maintain, at its sole cost and expense, in a form and content satisfactory to City, during the entire term of this Agreement including any extension thereof, the following policies of insurance which shall cover all elected and appointed officers, employees and agents of City:
(a) General Liability Insurance (Occurrence Form CG0001 or equivalent). A policy of comprehensive general liability insurance written on a per occurrence basis for bodily injury, personal injury and property damage. The policy of insurance shall be in an amount not less than $1,000,000.00 per occurrence or if a general aggregate limit is used, then the general aggregate limit shall be twice the occurrence limit.
(b) Worker’s Compensation Insurance. A policy of worker’s compensation insurance in such amount as will fully comply with the laws of the State of California and which shall indemnify, insure and provide legal defense for the Contractor against any loss, claim or damage arising from any injuries or occupational diseases occurring to any worker employed by or any persons retained by the Contractor in the course of carrying out the work or services contemplated in this Agreement.
(c) Automotive Insurance (Form CA 0001 (Ed 1/87) including “any auto” and endorsement CA 0025 or equivalent). A policy of comprehensive automobile liability insurance written on a per occurrence for bodily injury and property damage in an amount not less than $1,000,000. Said policy shall include coverage for owned, non-owned, leased, hired cars and any automobile.
(d) Professional Liability. Professional liability insurance appropriate to the Contractor’s profession. This coverage may be written on a “claims made” basis, and must include coverage for contractual liability. The professional liability insurance required by this Agreement must be endorsed to be applicable to claims based upon, arising out of or related to services performed under this Agreement. The insurance must be maintained for at least 5 consecutive years following the completion of Contractor’s services or the termination of this Agreement.
During this additional 5-year period, Contractor shall annually and upon request of the City submit written evidence of this continuous coverage.
(e) Subcontractors. Contractor shall include all subcontractors as insureds under its policies or shall furnish separate certificates and certified endorsements for each subcontractor. All coverages for subcontractors shall include all of the requirements stated herein. (f) Additional Insurance. Policies of such other insurance, as may be required in the Special Requirements in Exhibit “B”.
5.2 General Insurance Requirements.
All of the above policies of insurance shall be primary insurance and shall name the City, its elected and appointed officers, employees and agents as additional insureds and any insurance maintained by City or its officers, employees or agents may apply in excess of, and not contribute with Contractor’s insurance. The insurer is deemed hereof to waive all rights of subrogation and contribution it may have against the City, its officers, employees and agents and their respective insurers. Moreover, the insurance policy must specify that where the primary insured does not satisfy the self-insured retention, any additional insured may satisfy the self-insured retention.
All of said policies of insurance shall provide that said insurance may not be amended or cancelled by the insurer or any party hereto without providing thirty (30) days prior written notice by certified mail return receipt requested to the City. In the event any of said policies of insurance are cancelled, the Contractor shall, prior to the cancellation date, submit new evidence of insurance in conformance with Section 5.1 to the Contract Officer.
No work or services under this Agreement shall commence until the Contractor has provided the City with Certificates of Insurance, additional insured endorsement forms or appropriate insurance binders evidencing the above insurance coverages and said Certificates of Insurance or binders are approved by the City. City reserves the right to inspect complete, certified copies of and endorsements to all required insurance policies at any time. Any failure to comply with the reporting or other provisions of the policies including breaches or warranties shall not affect coverage provided to City.
All certificates shall name the City as additional insured (providing the appropriate endorsement) and shall conform to the following “cancellation” notice:
CANCELLATION:
SHOULD ANY OF THE ABOVE DESCRIBED POLICIES BE
CANCELLED BEFORE THE EXPIRATION DATED THEREOF,
THE ISSUING COMPANY SHALL MAIL THIRTY (30)-DAY
ADVANCE WRITTEN NOTICE TO CERTIFICATE HOLDER
NAMED HEREIN.
[to be initialed] ______________
Contractor Initials
City, its respective elected and appointed officers, directors, officials, employees, agents and volunteers are to be covered as additional insureds as respects: liability arising out of activities Contractor performs; products and completed operations of Contractor; premises owned, occupied or used by Contractor; or any automobiles owned, leased, hired or borrowed by Contractor. The coverage shall contain no special limitations on the scope of protection afforded to City, and their respective elected and appointed officers, officials, employees or volunteers. Contractor’s insurance shall apply separately to each insured against whom claim is made or suit is brought, except with respect to the limits of the insurer’s liability.
Any deductibles or self-insured retentions must be declared to and approved by City. At the option of City, either the insurer shall reduce or eliminate such deductibles or self-insured retentions as respects City or its respective elected or appointed officers, officials, employees and volunteers or the Contractor shall procure a bond guaranteeing payment of losses and related investigations, claim administration, defense expenses and claims. The Contractor agrees that the requirement to provide insurance shall not be construed as limiting in any way the extent to which the Contractor may be held responsible for the payment of damages to any persons or property resulting from the Contractor’s activities or the activities of any person or persons for which the Contractor is otherwise responsible nor shall it limit the Contractor’s indemnification liabilities as provided in Section 5.3.
In the event the Contractor subcontracts any portion of the work in compliance with Section
4.5 of this Agreement, the contract between the Contractor and such subcontractor shall require the subcontractor to maintain the same policies of insurance that the Contractor is required to maintain pursuant to Section 5.1, and such certificates and endorsements shall be provided to City.
5.3 Indemnification.
To the full extent permitted by law, Contractor agrees to indemnify, defend and hold harmless the City, its officers, employees and agents (“Indemnified Parties”) against, and will hold and save them and each of them harmless from, any and all actions, either judicial, administrative, arbitration or regulatory claims, damages to persons or property, losses, costs, penalties, obligations, errors, omissions or liabilities whether actual or threatened (herein “claims or liabilities”) that may be asserted or claimed by any person, firm or entity arising out of or in connection with the negligent performance of the work, operations or activities provided herein of Contractor, its officers, employees, agents, subcontractors, or invitees, or any individual or entity for which Contractor is legally liable (“indemnitors”), or arising from Contractor’s or indemnitors’ reckless or willful misconduct, or arising from Contractor’s or indemnitors’ negligent performance of or failure to perform any term, provision, covenant or condition of this Agreement, and in connection therewith:
(a) Contractor will defend any action or actions filed in connection with any of said claims or liabilities and will pay all costs and expenses, including legal costs and attorney’s fees incurred in connection therewith;
(b) Contractor will promptly pay any judgment rendered against the City, its officers, agents or employees for any such claims or liabilities arising out of or in connection with the negligent performance of or failure to perform such work, operations or activities of Contractor hereunder; and Contractor agrees to save and hold the City, its officers, agents, and employees harmless therefrom;
(c) In the event the City, its officers, agents or employees is made a party to any action or proceeding filed or prosecuted against Contractor for such damages or other claims arising out of or in connection with the negligent performance of or failure to perform the work, operation or activities of Contractor hereunder, Contractor agrees to pay to the City, its officers, agents or employees, any and all costs and expenses incurred by the City, its officers, agents or employees in such action or proceeding, including but not limited to, legal costs and attorney’s fees.
Contractor shall incorporate similar indemnity agreements with its subcontractors and if it fails to do so Contractor shall be fully responsible to indemnify City hereunder therefore, and failure of City to monitor compliance with these provisions shall not be a waiver hereof. This indemnification includes claims or liabilities arising from any negligent or wrongful act, error or omission, or reckless or willful misconduct of Contractor in the performance of professional services hereunder. The provisions of this Section do not apply to claims or liabilities occurring as a result of City’s sole negligence or willful acts or omissions, but, to the fullest extent permitted by law, shall apply to claims and liabilities resulting in part from City’s negligence, except that design professionals’ indemnity hereunder shall be limited to claims and liabilities arising out of the negligence, recklessness or willful misconduct of the design professional. The indemnity obligation shall be binding on successors and assigns of Contractor and shall survive termination of this Agreement.
5.4 Sufficiency of Insurer.
Insurance required by this Agreement shall be satisfactory only if issued by companies qualified to do business in California, rated “A” or better in the most recent edition of Best Rating Guide, The Key Rating Guide or in the Federal Register, and only if they are of a financial category Class VII or better, unless such requirements are waived by the Risk Manager of the City (“Risk Manager”) due to unique circumstances. If this Agreement continues for more than 3 years duration, or in the event the risk manager determines that the work or services to be performed under this Agreement creates an increased or decreased risk of loss to the City, the Contractor agrees that the minimum limits of the insurance policies may be changed accordingly upon receipt of written notice from the Risk Manager.
ARTICLE 6. RECORDS, REPORTS, AND RELEASE OF INFORMATION
6.1 Records.
Contractor shall keep, and require subcontractors to keep, such ledgers, books of accounts, invoices, vouchers, canceled checks, reports, studies or other documents relating to the disbursements charged to City and services performed hereunder (the “books and records”), as shall be necessary to perform the services required by this Agreement and enable the Contract Officer to evaluate the performance of such services. Any and all such documents shall be maintained in accordance with generally accepted accounting principles and shall be complete and detailed. The Contract Officer shall have full and free access to such books and records at all times during normal business hours of City, including the right to inspect, copy, audit and make records and transcripts from such records. Such records shall be maintained for a period of three (3) years following completion of the services hereunder, and the City shall have access to such records in the event any audit is required. In the event of dissolution of Contractor’s business, custody of the books and records may be given to City, and access shall be provided by Contractor’s successor in interest. Notwithstanding the above, the Contractor shall fully cooperate with the City in providing access to the books and records if a public records request is made and disclosure is required by law including but not limited to the California Public Records Act.
6.2 Reports.
Contractor shall periodically prepare and submit to the Contract Officer such reports concerning the performance of the services required by this Agreement as the Contract Officer shall require. Contractor hereby acknowledges that the City is greatly concerned about the cost of work and services to be performed pursuant to this Agreement. For this reason, Contractor agrees that if Contractor becomes aware of any facts, circumstances, techniques, or events that may or will materially increase or decrease the cost of the work or services contemplated herein or, if Contractor is providing design services, the cost of the project being designed, Contractor shall promptly notify the Contract Officer of said fact, circumstance, technique or event and the estimated increased or decreased cost related thereto and, if Contractor is providing design services, the estimated increased or decreased cost estimate for the project being designed.
6.3 Ownership of Documents.
All drawings, specifications, maps, designs, photographs, studies, surveys, data, notes, computer files, reports, records, documents and other materials (the “documents and materials”), including any electronic documents and materials, prepared by Contractor, its employees, subcontractors and agents in the performance of this Agreement shall be the property of City and shall be delivered to City in a format of the City’s choice upon request of the Contract Officer or upon the termination of this Agreement, and Contractor shall have no claim for further employment or additional compensation as a result of the exercise by City of its full rights of ownership use, reuse, or assignment of the documents and materials hereunder. Any use, reuse or assignment of such completed documents for other projects and/or use of uncompleted documents without specific written authorization by the Contractor will be at the City’s sole risk and without liability to Contractor, and Contractor’s guarantee and warranties shall not extend to such use, reuse or assignment. Contractor may retain copies of such documents for its own use. Contractor shall have the right to use the concepts embodied therein. All subcontractors shall provide for assignment to City of any documents or materials prepared by them, and in the event Contractor fails to secure such assignment, Contractor shall indemnify City for all damages resulting therefrom. Moreover, Contractor with respect to any documents and materials that may qualify as “works made for hire” as defined in 17 U.S.C. § 101, such documents and materials are hereby deemed “works made for hire” for the City.
6.4 Confidentiality and Release of Information.
(a) All information gained or work product produced by Contractor in performance of this Agreement shall be considered confidential, unless such information is in the public domain or already known to Contractor. Contractor shall not release or disclose any such information or work product to persons or entities other than City without prior written authorization from the Contract Officer.
(b) Contractor, its officers, employees, agents or subcontractors, shall not, without prior written authorization from the Contract Officer or unless requested by the City Attorney, voluntarily provide documents, declarations, letters of support, testimony at depositions, response to interrogatories or other information concerning the work performed under this Agreement. Response to a subpoena or court order shall not be considered “voluntary” provided Contractor gives City notice of such court order or subpoena. (c) If Contractor, or any officer, employee, agent or subcontractor of Contractor, provides any information or work product in violation of this Agreement, then City shall have the right to reimbursement and indemnity from Contractor for any damages, costs and fees, including attorney’s fees, caused by or incurred as a result of Contractor’s conduct. (d) Contractor shall promptly notify City should Contractor, its officers, employees, agents or subcontractors be served with any summons, complaint, subpoena, notice of deposition, request for documents, interrogatories, request for admissions or other discovery request, court order or subpoena from any party regarding this Agreement and the work performed there under. City retains the right, but has no obligation, to represent Contractor or be present at any deposition, hearing or similar proceeding. Contractor agrees to cooperate fully with City and to provide City with the opportunity to review any response to discovery requests provided by Contractor. However, this right to review any such response does not imply or mean the right by City to control, direct, or rewrite said response.
ARTICLE 7. ENFORCEMENT OF AGREEMENT AND TERMINATION
7.1 California Law.
This Agreement shall be interpreted, construed and governed both as to validity and to performance of the parties in accordance with the laws of the State of California. Legal actions concerning any dispute, claim or matter arising out of or in relation to this Agreement shall be instituted in the Superior Court of the County of Orange, State of California, or any other appropriate court in such county, and Contractor covenants and agrees to submit to the personal jurisdiction of such court in the event of such action. In the event of litigation in a U.S. District Court, venue shall lie exclusively in the Central District of California, in the County of Orange, State of California.
7.2 Disputes; Default.
In the event that Contractor is in default under the terms of this Agreement, the City shall not have any obligation or duty to continue compensating Contractor for any work performed after the date of default. Instead, the City may give notice to Contractor of the default and the reasons for the default. The notice shall include the timeframe in which Contractor may cure the default.
This timeframe is presumptively thirty (30) days, but may be extended, though not reduced, if circumstances warrant. During the period of time that Contractor is in default, the City shall hold all invoices and shall, when the default is cured, proceed with payment on the invoices. In the alternative, the City may, in its sole discretion, elect to pay some or all of the outstanding invoices during the period of default. If Contractor does not cure the default, the City may take necessary steps to terminate this Agreement under this Article. Any failure on the part of the City to give notice of the Contractor’s default shall not be deemed to result in a waiver of the City’s legal rights or any rights arising out of any provision of this Agreement.
7.3 Retention of Funds.
Contractor hereby authorizes City to deduct from any amount payable to Contractor (whether or not arising out of this Agreement) (i) any amounts the payment of which may be in dispute hereunder or which are necessary to compensate City for any losses, costs, liabilities, or damages suffered by City, and (ii) all amounts for which City may be liable to third parties, by reason of Contractor’s acts or omissions in performing or failing to perform Contractor’s obligation under this Agreement. In the event that any claim is made by a third party, the amount or validity of which is disputed by Contractor, or any indebtedness shall exist which shall appear to be the basis for a claim of lien, City may withhold from any payment due, without liability for interest because of such withholding, an amount sufficient to cover such claim. The failure of City to exercise such right to deduct or to withhold shall not, however, affect the obligations of the Contractor to insure, indemnify, and protect City as elsewhere provided herein.
7.4 Waiver.
Waiver by any party to this Agreement of any term, condition, or covenant of this Agreement shall not constitute a waiver of any other term, condition, or covenant. Waiver by any party of any breach of the provisions of this Agreement shall not constitute a waiver of any other provision or a waiver of any subsequent breach or violation of any provision of this Agreement.
Acceptance by City of any work or services by Contractor shall not constitute a waiver of any of the provisions of this Agreement. No delay or omission in the exercise of any right or remedy by a non-defaulting party on any default shall impair such right or remedy or be construed as a waiver.
Any waiver by either party of any default must be in writing and shall not be a waiver of any other default concerning the same or any other provision of this Agreement.
7.5 Rights and Remedies are Cumulative.
Except with respect to rights and remedies expressly declared to be exclusive in this Agreement, the rights and remedies of the parties are cumulative and the exercise by either party of one or more of such rights or remedies shall not preclude the exercise by it, at the same or different times, of any other rights or remedies for the same default or any other default by the other party.
7.6 Legal Action.
In addition to any other rights or remedies, either party may take legal action, in law or in equity, to cure, correct or remedy any default, to recover damages for any default, to compel specific performance of this Agreement, to obtain declaratory or injunctive relief, or to obtain any other remedy consistent with the purposes of this Agreement. Notwithstanding any contrary provision herein, Contractor shall file a statutory claim pursuant to Government Code Sections 905 et. seq. and 910 et. seq., in order to pursue a legal action under this Agreement.
7.7 Termination Prior to Expiration of Term.
This Section shall govern any termination of this Contract except as specifically provided in the following Section for termination for cause. The City reserves the right to terminate this Contract at any time, with or without cause, upon written notice to Contractor. In addition, the Contractor may terminate this Contract for cause, upon sixty (60) days’ advance written notice to City. Upon receipt of any notice of termination, Contractor shall immediately cease all services hereunder except such as may be specifically approved by the Contract Officer. Except where the Contractor has initiated termination, the Contractor shall be entitled to compensation for all services rendered prior to the effective date of the notice of termination and for any services authorized by the Contract Officer thereafter in accordance with the Schedule of Compensation or such as may be approved by the Contract Officer, except as provided in Section 7.3. In the event the Contractor has initiated termination, the Contractor shall be entitled to compensation only for the reasonable value of the work product actually produced hereunder. In the event of termination without cause pursuant to this Section, the terminating party need not provide the non-terminating party with the opportunity to cure pursuant to Section 7.2.
7.8 Termination for Default of Contractor.
If termination is due to the failure of the Contractor to fulfill its obligations under this Agreement, City may, after compliance with the provisions of Section 7.2, take over the work and prosecute the same to completion by contract or otherwise, and the Contractor shall be liable to the extent that the total cost for completion of the services required hereunder exceeds the compensation herein stipulated (provided that the City shall use reasonable efforts to mitigate such damages), and City may withhold any payments to the Contractor for the purpose of set-off or partial payment of the amounts owed the City as previously stated.
7.9 Attorney’s Fees.
If either party to this Agreement is required to initiate or defend or made a party to any action or proceeding in any way connected with this Agreement, the prevailing party in such action or proceeding, in addition to any other relief which may be granted, whether legal or equitable, shall be entitled to reasonable attorney’s fees. Attorney’s fees shall include attorney’s fees on any appeal, and in addition a party entitled to attorney’s fees shall be entitled to all other reasonable costs for investigating such action, taking depositions and discovery and all other necessary costs the court allows which are incurred in such litigation. All such fees shall be deemed to have accrued on commencement of such action and shall be enforceable whether or not such action is prosecuted to judgment.
ARTICLE 8. CITY OFFICERS AND EMPLOYEES: NON-DISCRIMINATION
8.1 Non-liability of City Officers and Employees.
No officer or employee of the City shall be personally liable to the Contractor, or any successor in interest, in the event of any default or breach by the City or for any amount which may become due to the Contractor or to its successor, or for breach of any obligation of the terms of this Agreement.
8.2 Conflict of Interest.
Contractor covenants that neither it, nor any officer or principal of its firm, has or shall acquire any interest, directly or indirectly, which would conflict in any manner with the interests of City or which would in any way hinder Contractor’s performance of services under this Agreement. Contractor further covenants that in the performance of this Agreement, no person having any such interest shall be employed by it as an officer, employee, agent or subcontractor without the express written consent of the Contract Officer. Contractor agrees to at all times avoid conflicts of interest or the appearance of any conflicts of interest with the interests of City in the performance of this Agreement.
8.3 Covenant Against Discrimination.
Contractor covenants that, by and for itself, its heirs, executors, assigns, and all persons claiming under or through them, that there shall be no discrimination against or segregation of, any person or group of persons on account of race, color, creed, religion, sex, gender, sexual orientation, marital status, national origin, ancestry or other protected class in the performance of this Agreement. Contractor shall take affirmative action to insure that applicants are employed and that employees are treated during employment without regard to their race, color, creed, religion, sex, gender, sexual orientation, marital status, national origin, ancestry or other protected class.
8.4 Unauthorized Aliens.
Contractor hereby promises and agrees to comply with all of the provisions of the Federal Immigration and Nationality Act, 8 U.S.C.A. §§ 1101, et seq., as amended, and in connection therewith, shall not employ unauthorized aliens as defined therein. Should Contractor so employ such unauthorized aliens for the performance of work and/or services covered by this Agreement, and should any liability or sanctions be imposed against City for such use of unauthorized aliens, Contractor hereby agrees to and shall reimburse City for the cost of all such liabilities or sanctions imposed, together with any and all costs, including attorney’s fees, incurred by City.
ARTICLE 9. MISCELLANEOUS PROVISIONS
9.1 Notices.
Any notice, demand, request, document, consent, approval, or communication either party desires or is required to give to the other party or any other person shall be in writing and either served personally or sent by prepaid, first-class mail, in the case of the City, to the City Manager and to the attention of the Contract Officer (with her/his name and City title), City of Cypress, 5275 Orange Avenue, Cypress, California 90630 and in the case of the Contractor, to the person(s) at the address designated on the execution page of this Agreement. Either party may change its address by notifying the other party of the change of address in writing. Notice shall be deemed communicated at the time personally delivered or in seventy-two (72) hours from the time of mailing if mailed as provided in this Section.
9.2 Interpretation.
The terms of this Agreement shall be construed in accordance with the meaning of the language used and shall not be construed for or against either party by reason of the authorship of this Agreement or any other rule of construction which might otherwise apply.
9.3 Counterparts.
This Agreement may be executed in counterparts, each of which shall be deemed to be an original, and such counterparts shall constitute one and the same instrument.
9.4 Integration; Amendment.
This Agreement including the attachments hereto is the entire, complete and exclusive expression of the understanding of the parties. It is understood that there are no oral agreements between the parties hereto affecting this Agreement and this Agreement supersedes and cancels any and all previous negotiations, arrangements, agreements and understandings, if any, between the parties, and none shall be used to interpret this Agreement. No amendment to or modification of this Agreement shall be valid unless made in writing and approved by the Contractor and by the City Council. The parties agree that this requirement for written modifications cannot be waived and that any attempted waiver shall be void.
9.5 Severability.
In the event that any one or more of the phrases, sentences, clauses, paragraphs, or sections contained in this Agreement shall be declared invalid or unenforceable by a valid judgment or decree of a court of competent jurisdiction, such invalidity or unenforceability shall not affect any of the remaining phrases, sentences, clauses, paragraphs, or sections of this Agreement which are hereby declared as severable and shall be interpreted to carry out the intent of the parties hereunder unless the invalid provision is so material that its invalidity deprives either party of the basic benefit of their bargain or renders this Agreement meaningless.
9.6 Warranty & Representation of Non-Collusion.
No official, officer, or employee of City has any financial interest, direct or indirect, in this Agreement, nor shall any official, officer, or employee of City participate in any decision relating to this Agreement which may affect his/her financial interest or the financial interest of any corporation, partnership, or association in which (s)he is directly or indirectly interested, or in violation of any corporation, partnership, or association in which (s)he is directly or indirectly interested, or in violation of any State or municipal statute or regulation. The determination of “financial interest” shall be consistent with State law and shall not include interests found to be “remote” or “noninterests” pursuant to Government Code Sections 1091 or 1091.5.
Nor shall any such officer or employee participate in any decision relating to the Agreement which affects her/his financial interest or the financial interest of any corporation, partnership or association in which (s)he is, directly or indirectly, interested, in violation of any State statute or regulation, including but not limited to the Political Reform Act (Government Code Sections 81000, et seq.)
Contractor warrants and represents that it has not paid or given, and will not pay or give, to any third party including, but not limited to, any City official, officer, or employee, any money, consideration, or other thing of value as a result or consequence of obtaining or being awarded any agreement. Contractor further warrants and represents that (s)he/it has not engaged in any act(s), omission(s), or other conduct or collusion that would result in the payment of any money, consideration, or other thing of value to any third party including, but not limited to, any City official, officer, or employee, as a result of consequence of obtaining or being awarded any agreement. Contractor is aware of and understands that any such act(s), omission(s) or other conduct resulting in such payment of money, consideration, or other thing of value will render this Agreement void and of no force or effect.
Contractor’s Authorized Initials _______
9.7 Corporate Authority.
The persons executing this Agreement on behalf of the parties hereto warrant that (i) such party is duly organized and existing, (ii) they are duly authorized to execute and deliver this Agreement on behalf of said party, (iii) by so executing this Agreement, such party is formally bound to the provisions of this Agreement, and (iv) the entering into this Agreement does not violate any provision of any other Agreement to which said party is bound. This Agreement shall be binding upon the heirs, executors, administrators, successors and assigns of the parties. [SIGNATURES ON FOLLOWING PAGE]
IN WITNESS WHEREOF, the parties hereto have executed this Agreement on the date and year first-above written.
CITY:
City of Cypress, a municipal corporation
_____________________________________
Paulo M. Morales, Mayor
ATTEST:
_____________________________________
Alisha Farnell, City Clerk
APPROVED AS TO FORM:
ALESHIRE & WYNDER, LLP
_____________________________________
Fred Galante, City Attorney
CONSULTANT:
______________________________________
______________________________________
By:
___________________________________
Name: Timothy McLarney, Ph.D.
Title: President
By:
___________________________________
Name: Frauntene McLarney
Title: CEO
Address: ______________________________
______________________________
______________________________
Two corporate officer signatures required when Contractor is a corporation, with one signature required from each of the following groups: 1) Chairman of the Board, President or any Vice President; and 2) Secretary, any Assistant Secretary, Chief Financial Officer or any Assistant Treasurer. CONSULTANT’S SIGNATURES SHALL BE
DULY NOTARIZED, AND APPROPRIATE ATTESTATIONS SHALL BE INCLUDED AS MAY BE REQUIRED BY THE BYLAWS, ARTICLES OF INCORPORATION, OR OTHER RULES OR REGULATIONS APPLICABLE TO CONSULTANT’S BUSINESS ENTITY.
EXHIBIT “A”
SCOPE OF SERVICES
The scope of services for the project includes all tasks associated with designing, conducting and analyzing a community survey, as well as presenting the detailed results, as described in the Community Opinion Survey Proposal for Research & Consulting dated October 15, 2021 and submitted by True North Research to the City of Cypress.
EXHIBIT “B”
SPECIAL REQUIREMENTS
(Superseding Contract Boilerplate)
There are no special requirement superseding contract boilerplate.
EXHIBIT “C”
SCHEDULE OF COMPENSATION
True North’s flat-rate cost total to design and conduct the survey as described in Exhibit “A” is $29,798.00. The costs shown in Table 1 below are inclusive – there will be no additional charges for travel, incidentals, meetings, post-project advising, or any other matter.
Full payment will be made to True North Research, Inc. at the conclusion of the study. No interim or up-front payments are required.
Should the City opt to renew the Contract Services Agreement as provided in Exhibit “D”, the following pricing shall apply:
First renewal period – community survey costs, inclusive of all labor and direct costs, shall range between $29,797 and $32,788. Total cost shall not exceed $32,788.00. Second renewal period – community survey costs, inclusive of all labor and direct costs, shall range between $32,778 and $36,056. Total cost shall not exceed $36,056.00.
Full payment for community survey(s) conducted during an optional renewal period will be made to True North Research, Inc. at the conclusion of the study. No interim or up-front payments are required.
EXHIBIT “D”
SCHEDULE OF PERFORMANCE
I. Section 3.4 shall be amended to read as follows:
Unless earlier terminated in accordance with Article 7 of this Agreement, this Agreement shall continue in full force and effect until completion of the services but not exceeding one (1) year from the date hereof. Thereafter, the City shall have the option to renew for two (2) additional periods to complete up to two updates to the community survey. The total term, including two extension periods, shall not exceed eight (8) years from the date thereof.
RESOLUTION NO. ____
A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF CYPRESS,
AND ACTING AS EX-OFFICIO GOVERNING BOARD OF DIRECTORS OF
THE CYPRESS RECREATION AND PARK DISTRICT, ESTABLISHING AN
AD HOC SUBCOMMITTEE TO ADVISE AND ASSIST WITH THE
DEVELOPMENT OF A COMMUNITY SURVEY QUESTIONNAIRE
WHEREAS, the City Council’s Strategic Plan includes an objective to conduct a community survey to assess resident satisfaction with city services and public engagement; and
WHEREAS, the City of Cypress last conducted a community survey in 2018 to assess resident priorities and customer satisfaction with city programs and services; and WHEREARS, a community survey serves as a tool that provides City Council with guidance during decision making, strategic planning, and resource allocation.
NOW, THEREFORE, the City Council of the City of Cypress, and acting as ex-officio governing Board of Directors of the Cypress Recreation and Park District, resolves as follows:
Section 1. Establishment
An Ad Hoc Subcommittee is hereby established for the purpose of providing advisory direction. City Council Members shall be appointed by the Mayor and confirmed by the City Council.
Section 2. Duties of the Ad Hoc Subcommittee
The Ad Hoc Subcommittee shall work cooperatively with True North Research, Inc. and staff to advise and assist with the development of a community survey questionnaire.
Section 3. Composition
The Ad Hoc Subcommittee shall consist of two Council Members. Staff support shall be designated by the City Manager.
Section 4. Duration of the Subcommittee
The Ad Hoc Subcommittee shall expire at such time as the community survey final report has been presented to the City Council by True North Research, Inc. and shall not last longer than July 1, 2022.
PASSED AND ADOPTED by the City Council of the City of Cypress, and acting as ex-officio governing Board of Directors of the Cypress Recreation and Park District, at a regular meeting held on the 10th day of January, 2022.
MAYOR OF THE CITY OF CYPRESS
ATTEST:
CITY CLERK OFTHE CITY OF CYPRESS
STATE OF CALIFORNIA }
COUNTY OF ORANGE } SS
I, ALISHA FARNELL, City Clerk of the City of Cypress, DO HEREBY CERTIFY that the foregoing Resolution was duly adopted at a regular meeting of the said City Council held on the 10th day of January, 2022, by the following roll call vote:
AYES: COUNCIL MEMBERS:
NOES: COUNCIL MEMBERS:
ABSENT: COUNCIL MEMBERS:
CITY CLERK OF THE CITY OF CYPRESS
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Table of Contents
City of Cypress True North Research, Inc. © 2018 i . . . . . . . . . . . . . . . .
T ABLE OF C ONTENTS
Table of Contents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i List of Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii List of Figures. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Purpose of Study . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Overview of Methodology. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Organization of Report. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Acknowledgements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Disclaimer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 About True North . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Just the Facts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Quality of Life. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 City Services. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Public Safety. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Recreation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Shopping & Economic Development . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Funding Priorities. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Communication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Conclusions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Quality of Life . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Overall Quality of Life. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Question 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 What Do You Like Most About Living in Cypress? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Question 3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 What Should Be Changed? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Question 4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 City Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Overall Satisfaction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Question 5 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Specific Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Question 6 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Question 7 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Differentiators of Opinion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Performance Needs & Priorities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Public Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Question 8 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Recreation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Household Adult Recreation Participation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Question 9 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Household Child Recreation Participation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Question 11 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Desire Additional Activities. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Question 12 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Question 13 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Interest in Specific Recreation Activities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Question 14 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Shopping & Economic Development. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Retail Shopping Habits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Question 15 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Interest in Additional Stores or Restaurants . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Question 16 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Question 17 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Table of Contents
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Question 18 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Funding Priorities. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Question 19 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Question 20 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Communication. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Satisfaction With Communication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Question 21 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Topics of Interest . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Question 22 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Question 23 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 City Website & Communications from City . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Question 24 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 Communication Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 Question 25 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Attention Paid to City Government . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 Question 26 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 Background & Demographics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 Methodology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Questionnaire Development . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Programming, Pre-Test & Translation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Sample, Recruiting & Data Collection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Margin of Error due to Sampling. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 Data Processing & Weighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 Rounding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 Questionnaire & Toplines. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 List of Tables
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L IST OF T ABLES
Table 1 Rating Cypress by Years in Cypress & Ethnicity (Showing % Excellent or Good) . . . 11 Table 2 Rating Cypress Age & Overall Satisfaction (Showing % Excellent or Good) . . . . . . . 11 Table 3 Satisfaction With Services by Overall Satisfaction With City . . . . . . . . . . . . . . . . . . 18 Table 4 Resident Service Needs & Priorities Matrix. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Table 5 Interest in Recreation Activities Participation by City by Child in Hsld & Hsld Recreation Programs, Class Participation (Showing % Very Interested) . . . . . . . . . . 31 Table 6 Funding Priorities by Overall Satisfaction & Age (Showing % High Priority) . . . . . . . 38 Table 7 Funding Priorities by Years in Cypress & Home Ownership Status (Showing % High Priority) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Table 8 Funding Priorities by Overall Ethnicity & Survey Language (Showing % High Priority). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Table 9 Effectiveness of Communication Methods by Overall Satisfaction & Age (Showing % Very Effective). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Table 10 Effectiveness of Communication Methods by Years in Cypress & Child in Hsld (Showing % Very Effective). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Table 11 Effectiveness of Communication Methods by Survey Language & Ethnicity (Showing % Very Effective). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 Table 12 Demographics of Sample . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 List of Figures
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L IST OF F IGURES
Figure 1 Rating Cypress . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Figure 2 Like Most About Cypress. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Figure 3 Changes to Improve Cypress. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Figure 4 Overall Satisfaction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Figure 5 Overall Satisfaction by Years in Cypress, Hsld Recreation Program, Class Participation & Gender . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Figure 6 Overall Satisfaction by Ethnicity, Age & Survey Language . . . . . . . . . . . . . . . . . . . 15 Figure 7 Overall Satisfaction by Employment Status, Child in Hsld & Home Ownership Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Figure 8 Importance of Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Figure 9 Satisfaction With Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Figure 10 Resident Service Needs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Figure 11 Perception of Personal Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Figure 12 Perception of Personal Safety by Age & Gender . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Figure 13 Adult in Hsld Participated in Recreation Program, Class, or Activity. . . . . . . . . . . . 24 Figure 14 Adult in Hsld Participated in Recreation Program, Class, or Activity by Years in Cypress & Ethnicity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Figure 15 Adult in Hsld Participated in Recreation Program, Class, or Activity by Survey Language, Child in Hsld & Home Ownership Status . . . . . . . . . . . . . . . . . . . . . . . . 25 Figure 16 Child in Hsld Participated in Recreation Program, Class, or Activity . . . . . . . . . . . . 26 Figure 17 Child in Hsld Participated in Recreation Program, Class, or Activity by Years in Cypress & Survey Language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Figure 18 Child in Hsld Participated in Recreation Program, Class, or Activity by Ethnicity & Home Ownership Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Figure 19 Desire Additional Recreation Programs, Classes, Activities . . . . . . . . . . . . . . . . . . 27 Figure 20 Desire Additional Recreation Programs, Classes, Activities by Years in Cypress, Child in Hsld & Gender . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Figure 21 Desire Additional Recreation Programs, Classes, Activities by Age & Survey Language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Figure 22 Desire Additional Recreation Programs, Classes, Activities by Ethnicity, Home Ownership Status & Hsld Recreation Program, Class Participation . . . . . . . . . . . . . 28 Figure 23 Additional Recreation Programs, Classes, Activities Desired . . . . . . . . . . . . . . . . . 29 Figure 24 Interest in Recreation Activities Participation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Figure 25 Percentage of Retail Shopping Dollars Spent in Cypress . . . . . . . . . . . . . . . . . . . . 32 Figure 26 Percentage of Retail Shopping Dollars Spent in Cypress by Years in Cypress & Ethnicity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Figure 27 Percentage of Retail Shopping Dollars Spent in Cypress by Survey Language, Child in Hsld & Home Ownership Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Figure 28 Desire Additional Stores & Restaurants in City of Cypress . . . . . . . . . . . . . . . . . . . 34 Figure 29 Desire Additional Stores & Restaurants in City of Cypress by Years in Cypress & Ethnicity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Figure 30 Desire Additional Stores & Restaurants in City of Cypress by Survey Language, Child in Hsld & Home Ownership Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Figure 31 Additional Restaurants Desired in Cypress . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Figure 32 Additional Stores Desired in Cypress. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Figure 33 Funding Priorities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Figure 34 Additional Entertainment Options Desired . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Figure 35 Satisfaction With Communication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Figure 36 Satisfaction With Communication by Years in Cypress, Attention to City Issues & Gender . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Figure 37 Satisfaction With Communication by Age, Survey Language & Overall Satisfaction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 List of Figures
City of Cypress True North Research, Inc. © 2018 . . . . . . . . . . . . . . . . v Figure 38 Satisfaction With Communication by Employment Status, Home Ownership Status & Ethnicity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Figure 39 Desire Additional Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Figure 40 Desire Additional Information by Years in Cypress, Attention to City Issues & Gender . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Figure 41 Desire Additional Information by Age & Survey Language . . . . . . . . . . . . . . . . . . . 43 Figure 42 Desire Additional Information by Employment Status, Home Ownership Status & Ethnicity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Figure 43 Additional Info Desired From City . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Figure 44 Visited City's Website or Received Communications in Past 12 Months . . . . . . . . . 45 Figure 45 Visited City's Website or Received Communications in Past 12 Months by Years in Cypress, Attention to City Issues & Gender . . . . . . . . . . . . . . . . . . . . . . . 45 Figure 46 Visited City's Website or Received Communications in Past 12 Months by Age & Survey Language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 Figure 47 Visited City's Website or Received Communications in Past 12 Months by Employment Status, Home Ownership Status & Ethnicity . . . . . . . . . . . . . . . . . . . . 46 Figure 48 Effectiveness of Communication Methods . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Figure 49 Attentiveness to City Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 Figure 50 Attentiveness to City Issues by Years in Cypress & Age . . . . . . . . . . . . . . . . . . . . . 49 Figure 51 Attentiveness to City Issues by Survey Language, Employment Status & Home Ownership Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Figure 52 Attentiveness to City Issues by Overall Satisfaction, Ethnicity & Gender. . . . . . . . . 49 Figure 53 Maximum Margin of Error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 Introduction
City of Cypress True North Research, Inc. © 2018 . . . . . . . . . . . . . . . . 1
I NTRODUCTION
Encompassing 6.6 square miles in northwest Orange County, the City of Cypress was incorporated in 1956 and is known as the “City of Progress.” Cypress is home to an estimated 49,978 residents1 and the corporate home of several national and international companies, as well as the Los Alamitos Race Course.
To monitor its progress in meeting residents’ needs, the City of Cypress engages residents on a daily basis and receives periodic subjective feedback regarding its performance. Although these informal feedback mechanisms are a valuable source of information for the City in that they provide timely and accurate information about the opinions of specific residents, it is important to recognize that they do not necessarily provide an accurate picture of the community as a whole.
For the most part, informal feedback mechanisms rely on the resident to initiate feedback, which creates a self-selection bias—the City receives feedback only from those residents who are motivated enough to initiate the feedback process. Because these residents tend to be either very pleased or very displeased with the service they have received, their collective opinions are not necessarily representative of the City’s resident population as a whole.
PURPOSE OF STUDY The motivation for the current study was to design and employ a methodology that would avoid the self-selection bias noted above and thereby provide the City with a statistically reliable understanding of its residents’ satisfaction, priorities, and concerns as they relate to services and facilities provided by the City. Ultimately, the survey results and analyses presented in this report provide City Council and staff with information that can be used to make sound, strategic decisions in a variety of areas, including service improvements and enhancements, measuring and tracking internal performance, budgeting, policy, planning, and community engagement.
To assist in this effort, the City selected True North Research to design the research plan and conduct the study. Broadly defined, the study was designed to:
• Identify key issues of importance for residents, as well as their perceptions of the quality of life in Cypress;
• Measure residents’ overall satisfaction with the City’s efforts to provide municipal services, and their satisfaction with a variety of specific services; • Gather opinions on topics such as public safety, recreation, economic development, planning, and funding priorities; • Determine satisfaction with (and perceived effectiveness of) the City’s communication with residents; and
• Collect additional background and demographic data that are relevant to understanding residents’ perceptions, needs, and interests.
OVERVIEW OF METHODOLOGY A full description of the methodology used for this study is included later in this report (see Methodology on page 51). In brief, the survey was administered to a random sample of 748 adults who reside within the City of Cypress. The survey followed a mixed-method design that employed multiple recruiting methods (mail, email,
1. California Department of Finance estimate, January 2018.
Introduction
City of Cypress True North Research, Inc. © 2018 . . . . . . . . . . . . . . . . 2 and telephone) and multiple data collection methods (telephone and online). Administered in English, Spanish, and Korean between August 9 and August 27, 2018, the average interview lasted 18 minutes.
ORGANIZATION OF REPORT This report is designed to meet the needs of readers who prefer a summary of the findings as well as those who are interested in the details of the results.
For those who seek an overview of the findings, the sections titled Just the Facts and Conclusions are for you. They provide a summary of the most important factual findings of the survey in bullet-point format and a discussion of their implications. For the interested reader, this section is followed by a more detailed question-by-question discussion of the results from the survey by topic area (see Table of Contents), as well as a description of the methodology employed for collecting and analyzing the data. And, for the truly ambitious reader, the questionnaire used for the interviews is contained at the back of this report (see Questionnaire & Toplines on page 54), and a complete set of crosstabulations for the survey results is contained in Appendix A.
ACKNOWLEDGEMENTS True North thanks the City of Cypress for the opportunity to conduct the study and for contributing valuable input during the design stage of this study. The collective experience, insight, and local knowledge provided by City representatives and staff improved the overall quality of the research presented here.
DISCLAIMER The statements and conclusions in this report are those of the authors (Dr. Timothy McLarney and Richard Sarles) at True North Research, Inc. and not necessarily those of the City of Cypress. Any errors and omissions are the responsibility of the authors.
ABOUT TRUE NORTH True North is a full-service survey research firm that is dedicated to providing public agencies with a clear understanding of the values, perceptions, priorities, and concerns of their residents and customers. Through designing and implementing scientific surveys, focus groups, and one-on-one interviews, as well as expert interpretation of the findings, True North helps its clients to move with confidence when making strategic decisions in a variety of areas—such as planning, policy evaluation, performance management, establishing fiscal priorities, passing revenue measures, and developing effective public information campaigns.
During their careers, Dr. McLarney (President) and Mr. Sarles (Principal Researcher) have designed and conducted over 1,000 survey research studies for public agencies—including more than 350 studies for California municipalities and special districts.
Just the Facts
City of Cypress True North Research, Inc. © 2018 . . . . . . . . . . . . . . . . 3
J UST THE F ACTS
The following is an outline of the main factual findings from the survey. For the reader’s convenience, we have organized the findings according to the section titles used in the body of this report. Thus, if you would like to learn more about a particular finding, simply turn to the appropriate report section.
QUALITY OF LIFE
• Residents shared generally favorable opinions of Cypress, with the most positive ratings provided for Cypress as a place to raise a family (92% excellent or good), Cypress as a place to live (90%), and the overall quality of life in the City (89%). • When asked to identify what they like most about living in the City of Cypress that the City government should preserve in the future, residents were most apt to cite the safety/low crime rate (19%), followed by parks/recreation areas (18%), open space areas/nature preserves (13%), and the clean, well-maintained city/landscape/trees (13%). Other specific attributes that were mentioned by at least 8% of respondents included Cypress’ good schools (11%), quiet/friendly/family-oriented town (9%), and community activities/events (8%). • When asked what City government could do to make Cypress a better place to live, approximately one-in-four respondents (25%) could not think of any desired changes (14%) or reported that no changes are needed (11%). Among specific changes desired, the most common were limiting growth and development (12%), improving public safety (8%), maintaining/adding park and recreation facilities (6%), reducing traffic congestion (6%), and addressing homeless issues (6%).
CITY SERVICES
• Eighty-seven percent (87%) of Cypress residents indicated they were either very (39%) or somewhat (49%) satisfied with the City’s efforts to provide municipal services. Approximately 8% were very or somewhat dissatisfied, whereas 5% were unsure or unwilling to share their opinion.
• Among 13 specific service areas tested, those viewed as most important included providing fire protection and emergency medical services (96% extremely or very important), providing police and crime prevention services (94%), maintaining parks and recreation areas (92%), and maintaining city streets and roads (92%).
• The survey also asked about satisfaction with the City’s efforts to provide the same 13 services. Respondents were most satisfied with the City’s efforts to provide fire protection and emergency medical services (97% very or somewhat satisfied), followed by maintain city streets and roads (93%), keep public buildings and facilities clean and attractive (93%), hold special community events like summer concerts in the park and holiday celebrations (92%), and provide police and crime prevention services (92%).
PUBLIC SAFETY
• More than nine-in-ten residents surveyed indicated they feel very or reasonably safe walking alone in their neighborhood (96%) and commercial and retail areas of Cypress (94%) during the day. After dark, however, the corresponding percentages declined to 79% (neighborhood) and 65% (commercial and retail areas).
Just the Facts
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RECREATION
• Overall, 34% of households have participated in a City of Cypress recreation program, class, or activity for children and/or adults in the 12 months prior to the interview. Specifically, 23% of respondents indicated that they—or someone in their household—had participated in an adult recreation or Senior Center activity and 19% of Cypress households had a child participate in a recreation program, class, or activity provided by the City in the past year. • Three-in-ten residents (31%) indicated that there were specific recreation programs, classes, or activities they would like the City of Cypress to offer in the future. Among those residents, aquatic activities/swimming lessons (14%), sports such as soccer, baseball, basketball, and volleyball (13%), arts and craft classes (12%), and concerts/outdoor events (12%) were the programs and activities cited the most frequently. • When presented with 19 recreation programs and activities and asked whether their household would be interested in participating if offered by the City, first aid and emergency preparedness programs garnered the most interest (83% very or somewhat interested), followed by movies and Concerts on the Green (82%), exercise, fitness, and yoga classes (81%), cooking and culinary classes (72%), holiday special events such as Egg Hunt, Halloween, Tree Lighting, and Holiday Sing (72%), technology classes for children or adults (70%), and family events and excursions (70%).
SHOPPING & ECONOMIC DEVELOPMENT
• Approximately 29% of households indicated that they spend at least half of their household’s retail shopping dollars within the City, with 9% spending at least 80% of their dollars within the City, and 20% spending between 50% and 79% of their retail dollars within the City. Sixty-four percent (64%) of households spend less than half of their retail shopping dollars locally in Cypress and an additional 7% of respondents were unsure or declined to state. • Close to two-thirds (65%) of respondents indicated that there are retail stores and restaurants their household currently visits outside of the City that they would like to have available locally in Cypress. • When provided with an open-ended opportunity to identify businesses they would most like to have located in Cypress, the most commonly mentioned restaurant category was fast food such as In-N-Out, Chick-fil-A, Chipotle, and Raising Cane’s (21%), followed by additional family restaurant chains such as Applebee’s, BJ’s, and Cheesecake Factory (19%), and Asian cuisine such as Chinese, Korean, Filipino, Japanese/Sushi, and PF Chang’s (13%). The most commonly mentioned types of stores were gourmet specialty grocery stores such as Trader Joe’s, Sprouts, and Whole Foods (37%) and department stores such as Wal-Mart, Target, and Kohl’s (22%).
FUNDING PRIORITIES
• When asked to prioritize among seven services and projects that could receive funding in the future, maintaining streets and roads in good condition was assigned the highest priority (96% high or medium priority), followed by refurbishing and improving the amenities at existing community parks (82%) and providing incentives to attract new employers and jobs to the City (77%).
• Although still rated as a high or medium priority by a majority of residents, making more resources and city services available online for residents (63%) and attracting more entertainment options to Cypress for families, kids, and adults (63%) were generally considered lower priorities.
Just the Facts
City of Cypress True North Research, Inc. © 2018 . . . . . . . . . . . . . . . . 5 • As a follow-up, residents who assigned a high priority rating to attracting more entertainment options to Cypress for families, kids, and adults were asked to detail specific entertainment options that they would like available in the City. More than a quarter (26%) of those residents were unsure or could not provide specifics when prompted. Among specific mentions, movie theater/cinemas was the most frequently cited additional entertainment option desired (36%), followed by concerts/events/plays (14%), a downtown area with shops, cafés, and entertainment (8%), and bowling alley/arcades (7%).
COMMUNICATION
• Overall, 79% of respondents indicated they were satisfied with the City’s efforts to communicate with residents through newsletters, the Internet, local media, and other means. The remaining respondents were either dissatisfied with the City’s efforts in this respect (15%) or unsure of their opinion (5%).
• Three-in-ten residents (31%) indicated that they would like to receive more information about a particular topic or issue from the City. Among those residents, information about future plans, development, and permits was the most commonly mentioned topic of interest (22%), followed by information on safety, crime activity, reports, and solutions (17%), and information about community events and activities (13%). • The majority (56%) of residents reported that they had visited the City’s website and/or recalled receiving communications from the City during the 12 months prior to the interview. • Respondents cited email and electronic newsletters as the most effective method for the City to communicate with them (88% very or somewhat effective), followed by the City’s website (86%), a smart phone app (84%), and direct mail (83%). • Overall, 17% of respondents claimed to be very attentive to matters of city government, 43% somewhat attentive, and 29% slightly attentive. Another 9% of respondents confided they do not pay any attention to the activities of their city government and 3% were unsure or declined to state.
Conclusions
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C ONCLUSIONS
As noted in the Introduction, this study was designed to provide the City of Cypress with a statistically reliable understanding of its residents’ opinions, satisfaction, and priorities as they relate to services and facilities provided by the City. As such, the findings of this study can provide the City with information needed to make sound, strategic decisions in a variety of areas including performance management, strategic planning, establishing budget priorities, and community engagement. Whereas subsequent sections of this report are devoted to conveying the detailed results of the survey, in this section we attempt to ‘see the forest through the trees’ and note how the results of the survey answer some of the key questions that motivated the research. The following conclusions are based on True North’s interpretations of the results, as well as the firm’s experience conducting similar studies for government agencies throughout the State.
How well is the City performing in meeting the
needs of Cypress residents?
Cypress residents are generally quite satisfied with the City’s efforts to provide municipal services and facilities, as well as the quality of life in the City.
The overwhelming majority of residents (87%) indicated they were satisfied with the City’s overall efforts to provide municipal services, whereas just 8% were dissatisfied and the remaining 5% were unsure or did not provide a response. The high level of satisfaction expressed with the City’s performance in general was also mirrored in residents’ assessments of the City’s performance in providing most specific services, with the highest satisfaction scores assigned to the City’s efforts to provide fire protection and emergency medical services, maintain city streets and roads, keep public buildings and facilities clean and attractive, hold special community events like summer concerts in the park and holiday celebrations, and provide police and crime prevention services (see Specific Services on page 16). For all but two of the 13 service areas tested, the City is meeting or exceeding the needs and expectations of at least three-quarters of its residents—and for the majority of services the City is meeting the needs of at least 90% of residents (see Performance Needs & Priorities on page 19).
The City’s performance in providing municipal services has also contributed to a high quality of life for residents. The vast majority of residents surveyed (89%) rated the quality of life in Cypress as excellent or good.
This sentiment was also widespread, with the percentage who rated the quality of life as excellent or good exceeding 80% across all age groups, all ethnic groups, and for both new and long-time residents (see Quality of Life on page 10).
Conclusions
City of Cypress True North Research, Inc. © 2018 . . . . . . . . . . . . . . . . 7 Where should the City
focus its efforts in the
future?
In addition to measuring the City’s current performance, a primary goal of this study is to look forward and identify opportunities to adjust services, improve facilities, and/or refine communications strategies to best meet the community’s evolving needs and expectations. Although residents are generally satisfied with the City’s performance, there is always room for improvement. Below we note some of the areas that present the best opportunities in this regard.
Considering respondents’ verbatim answers regarding what they most want to preserve about Cypress in the future (see What Do You Like Most About Living in Cypress? on page 11), what city government could do to make Cypress a better place to live (see What Should Be Changed? on page 12), the list of services and their respective priority status for future attention (see Performance Needs & Priorities on page 19), and the manner in which residents prioritize among potential funding areas (see Funding Priorities on page 37), the themes of addressing homelessness, managing growth and development, reducing traffic congestion, maintaining streets and roads, maintaining a safe community, and improving and preserving parks, recreation, and open spaces stood out as key areas of opportunity and interest for Cypress residents.
Residents also expressed solid interest in redeveloping older, outdated commercial centers (with nearly three-quarters citing it as a high or medium priority) and promoting economic development (considered very or extremely important by more than three-quarters of residents).
Interest in these areas was underscored by residents’ current shopping behaviors: approximately half of Cypress residents spend less than 30% of their retail shopping dollars in Cypress, and two-thirds said there are stores and restaurants they visit outside the City that they’d like to have available locally in Cypress. Clearly, revitalization and related economic development efforts will not only improve the appearance of downtown and commercial areas, they are also key steps in attracting new businesses, encouraging residents to shop locally, capturing lost sales-tax dollars, and generating revenue needed to make other service and capital improvements desired by residents.
Having identified the above themes as areas of focus for residents and potential opportunities to further enhance resident satisfaction, it is also important to stress that the appropriate strategy is often a combination of communication and actual service improvements. It may be, for example, that many residents are simply not aware of the City’s housing, infrastructure, and community improvement objectives or the limits of what a city can do to reduce traffic congestion. Choosing the appropriate balance of actual service improvements and efforts to raise public awareness on these matters will be key to maintaining and improving residents’ overall satisfaction in the future.
Conclusions
City of Cypress True North Research, Inc. © 2018 . . . . . . . . . . . . . . . . 8 It is also important to keep in mind that although these areas represent opportunities to improve resident satisfaction, the City should not oversteer. Indeed, the primary takeaway from this study is that the City does many things very well, and the emphasis should be on continuing to perform at that high level in those areas. The vast majority of residents were pleased with the City’s efforts to provide services, programs, and facilities and have a favorable opinion of the City’s performance in most areas. The top priority for the City should thus be to do what it takes to maintain the high quality of services that it currently provides.
How well is the City communicating with Cypress
residents, and what are
some of the main challenges?
The public’s preferences for communication are growing increasingly diverse. Whereas older and long-time residents continue to rely on newsletters and printed forms of communication, younger and often newer residents generally show greater interest and reliance in digital forms of communication including social media, text, and smart phone apps. This pattern makes the challenge of city-resident communication more difficult than in the past, when the sources residents relied on for information were fewer and more consistent across demographic subgroups. In turn, satisfaction with public agency communications has generally declined over the past few years.
Against this backdrop of declining satisfaction with public agency communications in general, the survey results suggest the City of Cypress is doing an admirable job communicating with its residents. Nearly eightin-ten respondents said they were satisfied with the City’s efforts to communicate through newsletters, the Internet, local media, and other means. Even among the minority of residents who were displeased with the City’s overall performance in providing municipal services, twothirds nevertheless indicated they were satisfied with the City's communication efforts. Moreover, when asked specifically if they had visited the City’s website and/or received communications from the City in the past year, the majority of all respondents answered in the affirmative.
Looking to the future, there are a variety of communication methods that residents generally viewed as being effective ways for the City to communicate with them (see Communication Preferences on page 46). Some of these methods the City appears to already be using effectively, including the City’s website and social media. Others—including direct mail and a Smart Phone application—may require additional investment on the part of the City, but were widely noted by residents as being effective means for the City to communicate with them.
Although there is cost-savings to be had from relying exclusively on electronic communication channels, it is not a recommended practice, as research has shown that it will reduce readership and substantially lower residents’ overall satisfaction with an agency’s communication efforts. It also has a tendency to skew an agency’s communication performance Conclusions
City of Cypress True North Research, Inc. © 2018 . . . . . . . . . . . . . . . . 9 away from demographic subgroups that prefer traditional printed media.
To the extent that the City can balance digital channels with traditional paper-based information sources like postcards and newsletters, it will optimize city-resident communication.
Finally, with respect to content that is of interest to Cypress residents, the survey provides some guidance in this area as well. When asked if there was a particular topic or issue they’d like to receive more information about from the City, nearly one-third of respondents (31%) said yes.
The topics of interest centered on many of the same themes that surfaced elsewhere in the survey, including development and public safety, as well as a desire for information about community events and activities.
Quality of Life
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Q UALITY OF L IFE
The opening series of questions in the survey was designed to assess residents’ top of mind perceptions about the quality of life in Cypress, what they would most like to preserve about the City, as well as ways to improve the quality of life in Cypress.
OVERALL QUALITY OF LIFE At the outset of the interview, respondents were asked to rate the City of Cypress on a number of key dimensions—including overall quality of life, as a place to raise a family, and as a place to work—using a five-point scale of excellent, good, fair, poor, or very poor. As shown in Figure 1 below, residents shared generally favorable opinions of Cypress on each aspect tested, with the most positive ratings provided for Cypress as a place to raise a family (92% excellent or good), Cypress as a place to live (90%), and the overall quality of life in the City (89%). Although still positive, residents provided somewhat softer ratings for Cypress as a place to retire (61%) and as a place to work (51%).
Question 2 To begin, I'd like to ask you a few questions about what it is like to live in Cypress.
How would you rate: _____? Would you say it is excellent, good, fair, poor or very poor? FIGURE 1 RATING CYPRESS
For the interested reader, tables 1 and 2 on the next page show how the ratings for each dimension tested in Question 2 varied by years in Cypress, ethnicity, age, and overall satisfaction with the City’s performance. Although there were some differences by years in Cypress and ethnicity (e.g., residents who have lived in Cypress 15 or more years were more positive about Cypress as a place to retire than those who have lived in the City fewer years, and respondents who indicated that their ethnic background was other/mixed provided lower ratings to Cypress as a place to work than Caucasian/White, Asian American, or Latino/Hispanic respondents), the differences in ratings were generally modest.
Greater variation in opinions, however, was found by respondent age and overall satisfaction.
The highest ratings for Cypress as a place to live and overall quality of life were found among residents 65 years and older and the lowest among those 18 to 24 years of age. The highest rat18.8
28.5 38.2
46.4 53.1
32.2 32.2
50.5 43.2
39.2 16.6
22.2 9.2
5.9 3
28.0 9.4
9.8 3
5.0 1
2 1
1 0 10 20 30 40 50 60 70 80 90 100
Cypress as a place to
work
Cypress as a place to
retire
The overall quality of life
in Cypress
Cypress as a place to live
Cypress as a place to
raise a family
Q2d Q2c Q2e Q2a Q2b
% Respondents
Excellent Good Fair Poor Very poor Not sure
Quality of Life
City of Cypress True North Research, Inc. © 2018 . . . . . . . . . . . . . . . . 11 ings for Cypress as a place to retire were found among residents 65 years and older and lowest among those 25 to 34 years of age. Cypress as a place to work was rated most positively by residents 55 to 64 years of age, with residents 25 to 34 years also providing similarly high ratings, and those 18 to 24 years of age providing the lowest ratings. Ratings for Cypress as a place to raise a family were consistently high across each age group.
Residents satisfied with the City’s overall performance provided much more favorable ratings to each statement than dissatisfied residents, with the largest gaps evidenced for Cypress as a place to retire and the overall quality of life.
TABLE 1 RATING CYPRESS BY YEARS IN CYPRESS & ETHNICITY (SHOWING % EXCELLENT OR GOOD) TABLE 2 RATING CYPRESS AGE & OVERALL SATISFACTION (SHOWING % EXCELLENT OR GOOD) WHAT DO YOU LIKE MOST ABOUT LIVING IN CYPRESS? The next question in this series asked residents to identify what they like most about living in the City of Cypress that the City government should make sure to preserve in the future. Question 3 was posed in an openended manner, thereby allowing residents to mention any aspect or attribute that came to mind without being prompted by—or restricted to—a particular list of options. True North later reviewed the verbatim responses and grouped them into the categories shown in Figure 2 on the next page.
Cypress residents were most apt to cite safety/low crime rate (19%) as what they like most about living in the City of Cypress and would like to preserve, followed by parks/recreation areas (18%), open space areas/nature preserves (13%), and the clean, well-maintained city/landscape/trees (13%). Other specific attributes that were mentioned by at least 8% of respondents included Cypress’ good schools (11%), quiet/friendly/family-oriented town (9%), and community activities/events (8%). Sixteen percent (16%) of residents could not think of anything specific when asked what they like most about Cypress that should be preserved in the future.
Less than 5 5 to 9 10 to 14 15 or longer
Caucasian /
White
Latino /
Hispanic
Asian
American
Other /
Mixed
Cypress as a place to raise a family 89.3 91.9 93.7 93.1 90.6 91.6 95.7 95.7 Cypress as a place to live 84.1 87.9 92.1 91.5 90.2 88.8 89.7 87.5 The overall quality of life in Cypress 86.7 93.5 89.7 88.0 89.6 89.3 89.6 84.7 Cypress as a place to retire 51.7 55.5 56.2 66.3 59.5 62.6 63.3 59.7 Cypress as a place to work 52.3 52.1 49.9 51.0 55.2 48.8 54.1 35.6 Years in Cypress (Q1) Ethnicity (QD5)
18 to 24 25 to 34 35 to 44 45 to 54 55 to 64 65 or older Satisfied Dissatisfied Cypress as a place to raise a family 92.4 91.8 93.0 91.2 94.4 91.7 94.8 71.7 Cypress as a place to live 71.7 89.1 93.8 90.3 92.7 95.7 92.6 71.5 The overall quality of life in Cypress 82.4 85.4 91.3 87.7 90.0 93.8 92.3 63.6 Cypress as a place to retire 64.1 50.5 57.2 55.9 56.2 80.2 64.8 32.9 Cypress as a place to work 38.9 56.4 54.7 49.7 56.6 48.0 52.9 37.4 Age (QD1) Overall Satisfaction (Q5)
Quality of Life
City of Cypress True North Research, Inc. © 2018 . . . . . . . . . . . . . . . . 12 Question 3 What do you like most about Cypress that the city government should make sure to preserve in the future?
FIGURE 2 LIKE MOST ABOUT CYPRESS
WHAT SHOULD BE CHANGED? In an open-ended manner similar to that described above for Question 3, all respondents were also asked to indicate the one thing that the City government could change to make Cypress a better place to live. True North reviewed the verbatim responses to Question 4 and grouped them into the categories shown in Figure 3 on the next page.
Approximately one-in-four respondents (25%) could not think of any desired changes (14%) or reported that no changes are needed (11%), both of which are indicative of a respondent who does not perceive any pressing issues or problems in the City. Among specific changes desired, the most common were limiting growth and development (12%), improving public safety (8%), maintaining/adding park and recreation facilities (6%), reducing traffic congestion (6%), and addressing homeless issues (6%).
0.5 0.5
0.8 1.2
1.2 1.6
1.6 1.9
3.7 5.0
5.4 9.2
11.0 12.6
12.8 16.4
17.8 18.7
4.6 8.3
0 5 10 15 20
Balance of business vs residential construction
Maintaining city budget, fiscal responsibility
Quality of life
Provide affordable housing
Community Center, Senior Center
Everything, preserve as-is
Public library
Restaurants, shopping opportunities, small business
Minimal traffic congestion
Police, fire department
Infrastructure, streets, sidewalks
Small town atmosphere
Community activities, events
Quiet, friendly town, family oriented
Good schools
Clean, well-maintained city, landscape, trees
Open space areas, nature preserves
Not sure, can’t think of anything specific
Parks, recreation areas
Safety, low crime
% Respondents
Quality of Life
City of Cypress True North Research, Inc. © 2018 . . . . . . . . . . . . . . . . 13 Question 4 If the city government could change one thing to make Cypress a better place to live, what change would you like to see?
FIGURE 3 CHANGES TO IMPROVE CYPRESS
0.5 0.5
0.6 0.7
0.9 1.0
1.0 1.1
1.1 1.2
1.3 1.5
1.7 1.8
2.0 2.0
2.2 2.4
2.4 2.5
3.0 3.3
4.4 4.9
5.8 5.8
6.1 8.2
11.9 3.6
1.1 1.3
10.9 14.2
0 5 10 15
Add dog park
Improve fiscal responsibility, better budgeting
Address water issues
Provide more street lights
Reduce coyote, rat, gopher population
Improve, develop downtown area
Reduce taxes, fees
Improve environmental efforts, recycling
Add safer bike lanes, sidewalks
Improve education, provide more schools
Improve, add more public transportation
Better city planning, development
Clean, beautify public spaces
Fill vacant business, buildings
Reduce cost of living
Improve, maintain infrastructure, roads, streets
Improve economy, jobs, business
Enforce traffic laws
Improve government, communication
Improve, add more libraries
Improve Lincoln area buildings, streets, landscape
Improve, maintain landscaping
Address parking issues
Enforce codes, ordinances
Affordable houses
Provide more events, entertainment for different ages
Provide more variety restaurants, stores
Address homeless issues
Reduce traffic congestion
Maintain, add park and recreation facilities
Improve public safety, crime, drugs, police presence
No changes needed, everything is okay
Limit growth, development
Not sure, can’t think of any
% Respondents
City Services
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C ITY S ERVICES
After measuring respondents’ perceptions of the quality of life in Cypress, the survey next turned to assessing their opinions about the City’s performance in providing various municipal services.
OVERALL SATISFACTION The first question in this series asked respondents to indicate if, overall, they were satisfied or dissatisfied with the job the City of Cypress is doing to provide city services. Because this question does not reference a specific program, facility, or service and requested that the respondent consider the City’s performance in general, the findings of this question may be regarded as an overall performance rating for the City.
As shown in Figure 4, the vast majority (87%) of Cypress residents indicated they were either very (39%) or somewhat (49%) satisfied with the City’s efforts to provide municipal services. Approximately 8% were very or somewhat dissatisfied, whereas 5% were unsure or unwilling to share their opinion.
Question 5 Next, I would like to ask a series of questions about services provided by the City of Cypress. Generally speaking, are you satisfied or dissatisfied with the job the City of Cypress is doing to provide city services?
FIGURE 4 OVERALL SATISFACTION
The next three figures display how residents’ opinions about the City’s overall performance in providing municipal services varied by years in Cypress, household recreation program or class participation, gender, ethnicity, age, survey language, employment status, presence of a child in the household, and home ownership status. The most striking pattern in the figures is that the high levels of satisfaction exhibited by respondents as a whole (see Figure 4 above) were generally echoed across resident subgroups, with satisfaction ranging from a low of 78% to a high of 96%.
Not sure
4.3 Prefer not to
answer
0.2 Very
dissatisfied
1.5 Somewhat
dissatisfied
6.6 Very satisfied
38.6 Somewhat
satisfied
48.8 `
City Services
City of Cypress True North Research, Inc. © 2018 . . . . . . . . . . . . . . . . 15 FIGURE 5 OVERALL SATISFACTION BY YEARS IN CYPRESS, HSLD RECREATION PROGRAM, CLASS PARTICIPATION & GENDER
FIGURE 6 OVERALL SATISFACTION BY ETHNICITY, AGE & SURVEY LANGUAGE FIGURE 7 OVERALL SATISFACTION BY EMPLOYMENT STATUS, CHILD IN HSLD & HOME OWNERSHIP STATUS
31.2 40.3 41.1 37.0
45.6 57.4 59.2 48.4 47.1 51.0
39.9 Very
satisfied
38.6 39.3 35.9 38.8 31.3
Smwt
satisfied
48.4 55.0 47.5 50.1
0 10
20 30
40 50
60 70
80 90
100
Less than 5 5 to 9 10 to 14 15 or
longer
Yes, adult Yes, child Yes, both None Male Female
Years in Cypress (Q1) Hsld Rec Program, Class Participation (Q9Q11) Gender (QD4) % Respondents
35.9 29.6
42.6 50.3
38.2 54.8
23.3 53.5
42.6 53.0 59.3
42.5 40.8
48.9 41.5
57.6 46.3
27.1 35.5
46.7 Very
satisfied
42.1 28.3
46.9 54.0
50.9 Smwt
satisfied
45.3 0
10 20
30 40
50 60
70 80
90 100
Caucasian/
White
Latino /
Hispanic
Asian
American
Other /
Mixed
18 to 24 25 to 34 35 to 44 45 to 54 55 to 64 65 or older English Spanish Korean Ethnicity (QD5) Age (QD1) Survey Language
% Respondents
39.8 36.7 41.5
57.5 51.3 47.1 51.9 44.1
36.6 45.8 41.4 47.8 Very
satisfied
36.0 37.9
42.6 46.0 Smwt 42.2
satisfied
50.8 0
10 20
30 40
50 60
70 80
90 100
Full time Part time Student Retired Other Yes No Own Rent Employment Status (QD3) Child in Hsld (Q10) Home Ownership Status (QD2)
% Respondents
City Services
City of Cypress True North Research, Inc. © 2018 . . . . . . . . . . . . . . . . 16 SPECIFIC SERVICES Whereas Question 5 addressed the City’s overall performance, the next series of questions asked respondents to rate the importance of specific services offered by the City, as well as their level of satisfaction with efforts to provide these services. For each service, respondents were first asked whether they thought a service was extremely important, very important, somewhat important, or not at all important. Respondents were then asked about their level of satisfaction with these same services. The order of the items was randomized for each respondent to avoid a systematic position bias.
Figure 8 presents the services in rank order of importance according to the proportion of respondents who rated a service as at least very important. In general, Cypress residents rated public safety, parks and recreation, and public works as the most important. More specifically, providing fire protection and emergency medical services (96% extremely or very important), providing police and crime prevention services (94%), maintaining parks and recreation areas (92%), and maintaining city streets and roads (92%) received the highest importance ratings from residents.
At the other end of the spectrum, providing cultural and performing arts (51%) and holding special community events like summer concerts in the park and holiday celebrations (60%) were viewed as less important.
Question 6 For each of the services I read, please tell me whether the service is extremely important to you, very important, somewhat important, or not at all important.
FIGURE 8 IMPORTANCE OF SERVICES
23.1 28.5
36.0 36.9
38.1 47.9
53.3 53.7
46.7 58.8
54.4 73.0
74.0 28.3
31.1 34.9
36.6 37.9
31.6 29.1
32.0 40.0
33.4 37.8
21.1 21.7
0 10 20 30 40 50 60 70 80 90 100
Providing cultural and performing arts
Holding special community events like summer concerts in the park and holiday celebrations
Providing senior services
Providing recreation programs for all ages
Promoting economic development for a healthy business community Managing growth and development
Addressing homelessness
Managing traffic congestion in the city
Keeping public buildings and facilities clean and attractive Maintaining city streets and roads
Maintaining parks and recreation areas
Providing police and crime prevention services
Providing fire protection and emergency medical services Q6i Q6l Q6c Q6g Q6j Q6f Q6m Q6d Q6k Q6e Q6h Q6a Q6b
% Respondents
Extremely important Very important
City Services
City of Cypress True North Research, Inc. © 2018 . . . . . . . . . . . . . . . . 17 Turning to the satisfaction component, Figure 9 sorts the same list of services according to the percentage of respondents who indicated they were either very or somewhat satisfied with the City’s efforts to provide the service. For comparison purposes between the services, only respondents who held an opinion (satisfied or dissatisfied) are included in the figure. Those who did not have an opinion were removed from this analysis. The percentage of respondents who provided an opinion (satisfied or dissatisfied) is presented in brackets beside the service label in the figure, while the bars represent the answers of those with an opinion.
At the top of the list, respondents were most satisfied with the City’s efforts to provide fire protection and emergency medical services (97% very or somewhat satisfied), followed by maintain city streets and roads (93%), keep public buildings and facilities clean and attractive (93%), hold special community events like summer concerts in the park and holiday celebrations (92%), and provide police and crime prevention services (92%). Although still positive, respondents were somewhat less satisfied with the City’s efforts to address homelessness (61%) and manage growth and development (73%).
Question 7 For the same list of services I just read, I'd like you to tell me how satisfied you are with the job the City is doing to provide the service. Are you satisfied or dissatisfied with the City's efforts to: _____, or do you not have an opinion? FIGURE 9 SATISFACTION WITH SERVICES
DIFFERENTIATORS OF OPINION For the interested reader, Table 3 on the next page displays how the level of satisfaction with each specific service tested in Question 7 varied according to residents’ overall performance ratings for the City (see Overall Satisfaction on page 14). The table divides residents who were satisfied with the City’s overall performance into one group and those dissatisfied into a second group. Also displayed is the difference between the two groups in terms of the percentage who indicated they were satisfied with the City’s efforts to provide each service tested in Question 7 (far right column). For convenience, the services are sorted by that difference, with the greatest differentiators of opinion near the top of the table.
23.3 26.3
33.5 30.4
33.7 40.2
47.7 39.8
56.7 47.9
46.1 51.8
65.2 37.6
46.8 44.3
52.2 54.4
49.5 42.4
51.4 34.8
43.9 46.4
41.1 32.2
25.6 19.5
16.5 15.3
10.4 8.5
7.3 7.7
3 1
21 5.4
6.2 6.4
6.5 2
1 2
2 2
1 2
5.7 7.4
13.5 0 10 20 30 40 50 60 70 80 90 100
Address homelessness [87%]
Manage growth and development [90%]
Manage traffic congestion in the city [97%]
Promote economic development for a healthy business community [85%] Provide cultural and performing arts [83%]
Provide recreation programs for all ages [91%]
Maintain parks and recreation areas [98%]
Provide senior services [75%]
Provide police and crime prevention services [96%]
Hold special community events like summer concerts in the park and holiday celebrations [91%]
Keep public buildings and facilities clean and attractive [97%] Maintain city streets and roads [100%]
Provide fire protection and emergency medical services [95%] % Respondents Who Provided Opinion
Very satisfied Somewhat satisfied Somewhat dissatisfied Very dissatisfied City Services
City of Cypress True North Research, Inc. © 2018 . . . . . . . . . . . . . . . . 18 When compared to their counterparts, those who were satisfied with the City’s overall performance in providing city services were also more likely to express satisfaction with the City’s efforts to provide each of the services tested in Question 7. That said, the greatest specific differentiators of opinion between satisfied and dissatisfied residents were found with respect to the City’s efforts to promote economic development for a healthy business community, manage growth and development, manage traffic congestion, and maintain city streets and roads.
At the other end of the spectrum, there was much less difference between the two resident groups regarding their satisfaction with the City’s efforts to provide fire protection and emergency services, provide recreation programs for all ages, provide senior services, provide cultural and performing arts, and hold special community events.
TABLE 3 SATISFACTION WITH SERVICES BY OVERALL SATISFACTION WITH CITY Very or somewhat
satisfied
Very or somewhat
dissatisfied
Promote economic development for a healthy business community 86.2 56.9 29.3 Manage growth and development 75.4 46.2 29.3
Manage traffic congestion in the city 79.9 57.8 22.1
Maintain city streets and roads 95.0 75.0 20.0
Address homelessness 63.0 45.6 17.4
Provide police and crime prevention services 93.6 78.0 15.6 Maintain parks and recreation areas 92.1 79.4 12.7
Keep public buildings and facilities clean and attractive 93.9 84.2 9.7 Hold special community events like summer concerts in the park and holiday celebrations 92.4 87.2 5.3 Provide cultural and performing arts 90.5 85.6 5.0
Provide senior services 92.2 87.4 4.9
Provide recreation programs for all ages 90.5 85.8 4.7
Provide fire protection and emergency medical services 98.0 95.1 2.9 Satisfaction With
City's Overall Performance (Q5) Difference Between
Groups For Each
Service
% Respondents Satisfied With Each
Service
Performance Needs & Priorities
City of Cypress True North Research, Inc. © 2018 . . . . . . . . . . . . . . . . 19 P ERFORMANCE N EEDS & P RIORITIES With a measure of the importance of a service to residents as well as a measure of satisfaction with the City’s efforts to provide the service, True North is able to examine the relationship between these two dimensions and identify areas where the City has the greatest opportunities to improve resident satisfaction—and identify for which services the City is meeting, and even exceeding, the majority of residents’ needs.
Rather than rely on averages to conduct this analysis, True North has developed an individualized approach to identifying priorities. This approach is built on the recognition that opinions will vary from resident to resident and that understanding this variation is required for assessing how well the City is meeting residents’ needs.
2 Table 4 on the next page presents a grid based
on the importance and satisfaction scales. The horizontal axis corresponds to the four importance options, and the vertical scale corresponds to the four satisfaction options. The 16 cells within the grid are grouped into one of six categories based on how well the City is meeting, or not meeting, a resident’s needs for a particular service. The six groups are as follows:
Exceeding Needs The City is exceeding a respondent’s needs if a respondent is satisfied and the level of expressed satisfaction is higher than the importance that the respondent assigned to the service.
Meeting Needs,
Moderately
The City is moderately meeting a respondent’s needs if the respondent is satisfied and the level of satisfaction is commensurate with the level of importance assigned to the service.
Meeting Needs,
Marginally
The City is marginally meeting a respondent’s needs if the respondent is satisfied with the City’s efforts to provide the service, but their level of satisfaction is lower than the level of importance assigned to the service.
Not Meeting Needs,
Marginally
The City is marginally not meeting a respondent’s needs if the respondent is somewhat dissatisfied, but the service is also viewed as just somewhat or not at all important.
Not Meeting Needs,
Moderately
The City is moderately not meeting a respondent’s needs if A) a respondent is very dissatisfied with the City’s efforts to provide the service, but the service is viewed somewhat or not at all important, or B) a respondent is somewhat dissatisfied and the service is very important.
Not Meeting Needs,
Severely
The City is severely not meeting a respondent’s needs if A) a respondent is dissatisfied and the service is viewed as extremely important, or B) a respondent is very dissatisfied and the service is viewed as very important.
2. Any tool that relies on the opinions of the average respondent will provide a limited and occasionally distorted picture of how well an agency is performing. The simple fact is that a city is not comprised of average residents—it is comprised of unique individuals who vary substantially in their opinions of the City’s performance in different service areas. Thus, although the arithmetic average of these individuals’ opinions is a useful statistic, it does not capture the variation in opinions that occurs among residents, and it is this variation that is critical for truly assessing how well the City is meeting the needs of its residents.
Performance Needs & Priorities
City of Cypress True North Research, Inc. © 2018 . . . . . . . . . . . . . . . . 20 TABLE 4 RESIDENT SERVICE NEEDS & PRIORITIES MATRIX Using this framework, True North categorized respondents individually for each of the 13 services tested in the study. Thus, for example, a respondent who indicated that addressing homelessness was somewhat important and they were very satisfied with the City’s efforts in this service area would be categorized in the exceeding needs group for this service. The same respondent may be grouped in the marginally not meeting needs group for another service (e.g., managing growth and development) if they were somewhat dissatisfied with the City’s efforts to provide the service, but the service was viewed as only somewhat important.
Figure 10 presents the 13 services tested, along with the percentage of respondents who were grouped into each of the six possible categories. For ease of interpretation, the color-coding in Figure 10 is consistent with that presented in Table 4. Thus, for example, in the service area of addressing homelessness, the City is exceeding the needs of 4% of respondents, moderately meeting the needs of 26% of respondents, marginally meeting the needs of 31% of respondents, marginally not meeting the needs of 3% of respondents, moderately not meeting the needs of 8% of respondents, and severely not meeting the needs of 28% of respondents.
As shown in the figure, the City is meeting the needs of at least three-quarters of residents for 11 of the 13 services tested. Operating from the management philosophy that, all other things being equal, the City should focus on improving those services that have the highest percentage of residents for which the City is currently not meeting their needs, the services have been sorted by order of priority. Thus, addressing homelessness is the top priority, followed by managing growth and development and managing traffic congestion in the City.
Not at all
important
Somewhat
important
Very
important
Extremely
important
Very satisfied Exceeding needs Exceeding needs Meeting needs Meeting needs Somewhat satisfied Exceeding needs Meeting needs Meeting needs, moderately
Meeting needs,
moderately
Somewhat dissatisfied Not meeting needs,
moderately
Not meeting needs,
moderately Not meeting needs Not meeting needs,
severely
Very dissatisfied Not meeting needs Not meeting needs Not meeting needs, severely
Not meeting needs,
severely
Satisfaction
Importance
Performance Needs & Priorities
City of Cypress True North Research, Inc. © 2018 . . . . . . . . . . . . . . . . 21 FIGURE 10 RESIDENT SERVICE NEEDS 1442 73 13 5644
67 52
50 56
58 48
49 50
49 40
35 33
26 30
38 38
21 32
36 38
34 27
39 37
36 31
3 3
7 5
5 8
3 64647
16 18
28 6
152
2 1
4 3
3 3
22 2
232
2565
2 0 10 20 30 40 50 60 70 80 90 100
Providing fire protection and emergency medical
services
Maintaining city streets and roads
Keeping public buildings and facilities clean and
attractive
Holding special community events
Providing police and crime prevention services
Providing senior services
Maintaining parks and recreation areas
Providing recreation programs for all ages
Providing cultural and performing arts
Promoting economic development for a healthy business
community
Managing traffic congestion in the city
Managing growth and development
Addressing homelessness
% Respondents Who Provided Opinion
Exceeding needs
Meeting needs
moderately
Meeting needs
marginally
Not meeting
needs marginally
Not meeting
needs moderately
Not meeting
needs severely
Public Safety
City of Cypress True North Research, Inc. © 2018 . . . . . . . . . . . . . . . . 22
P UBLIC S AFETY
Ensuring the personal safety of residents is the most basic function of local government. It is important to keep in mind, of course, that public safety is as much a matter of perceptions as it is a matter of reality. Regardless of actual crime statistics, if residents don’t feel safe then they will not enjoy the many cultural, recreational, and shopping opportunities available in the City of Cypress that will enhance their quality of life.
Accordingly, Question 8 was designed to measure how safe respondents feel in each of the four scenarios presented at the bottom of Figure 11 according to the scale shown to the right of the figure. The order of the items was randomized for each respondent to avoid a systematic position bias. As shown in the figure, residents’ feelings of safety varied depending on the setting.
More than nine-in-ten residents surveyed indicated they feel very or reasonably safe walking alone in their neighborhood (96%) and commercial and retail areas of Cypress (94%) during the day. After dark, however, the corresponding percentages declined to 79% (neighborhood) and 65% (commercial and retail areas).
Question 8 Next, I'd like to ask a few questions about personal safety and security in the City of Cypress. When you are:_____, would you say that you feel very safe, reasonably safe, somewhat unsafe, or very unsafe? FIGURE 11 PERCEPTION OF PERSONAL SAFETY
As one might expect, feelings of safety are often related to respondent age and gender. Figure 12 on the next page displays the percentage of respondents who said they feel safe in each scenario by their age and gender group. When compared with men, women reported comparable levels of safety in both settings during the day but were less likely to feel safe after dark.
Although research often shows that feelings of safety decrease with age, that is not the case in Cypress. With the exceptions of 25 to 34 year old residents reporting higher than average feelings of safety in commercial and retail areas after dark and 55 to 64 year old residents reporting
57.4 29.0
17.9 36.3
49.8 47.3
15.3 23.6
3.9 5.6
1.6 5.1
69.1 27.3
4.0 2.3 1.2
0 10
20 30
40 50
60 70
80 90
100
Neighborhood during
the day
Commercial, retail areas
during the day
Neighborhood after
dark
Commercial, retail areas
after dark
Q8 Perceived safety of walking alone in . . .
% Respondents
Prefer not to
answer
Not sure
Very unsafe
Somewhat
unsafe
Reasonably safe
Very safe
Public Safety
City of Cypress True North Research, Inc. © 2018 . . . . . . . . . . . . . . . . 23 lower than average feelings of safety in commercial and retail areas during the day, perceptions of personal safety were comparable across age groups in each setting.
FIGURE 12 PERCEPTION OF PERSONAL SAFETY BY AGE & GENDER 95 95 95
89 77 79 81 78 80 81 84
74 63
71 67 67
59 96 97 98 96 96 97 96 98
94 93 95 94
73 64 62
0 10
20 30
40 50
60 70
80 90
100
18 to 24 25 to 34 35 to 44 45 to 54 54 to 64 65 or older Male Female Age (QD1) Gender (QD6)
% Respondents That Provided
Opinion and Feel Safe
Neighborhood during the day Commercial, retail areas during the day Neighborhood after dark Commercial, retail areas after dark Recreation
City of Cypress True North Research, Inc. © 2018 . . . . . . . . . . . . . . . . 24
R ECREATION
By providing areas and opportunities to recreate, relax, and play, the City of Cypress’ parks, recreation facilities, and scheduled activities, classes, and special events promote a sense of community in the City, improve property values, enhance the business climate and local economy, and generally contribute to a higher quality of life for residents and visitors alike. This section of the survey sought to profile household recreation activities and interests.
HOUSEHOLD ADULT RECREATION PARTICIPATION The first question in this series asked about household participation in a City of Cypress adult recreation or Senior Center program, class, or activity in the past 12 months. As shown in the figure, 23% of respondents indicated that they—or someone in their household—had participated in an adult recreation activity provided by the City of Cypress in the past year.
Question 9 Next, I would like to ask a series of questions about your household's recreation activities and interests. Have you or another adult in your household participated in a recreation or Senior Center program, class or activity provided by the City of Cypress during the past 12 months?
FIGURE 13 ADULT IN HSLD PARTICIPATED IN RECREATION PROGRAM, CLASS, OR ACTIVITY Figure 14 and Figure 15 on the next page examine the responses to Question 9 by years in Cypress, ethnicity, survey language, presence of a child in the household, and home ownership status. In general, Latino/Hispanic households, those who took the survey in Korean, and households with at least one child in the home were more likely than their counterparts to live in a household that has utilized an adult recreation program, class, or activity in the past 12 months.
No adult rec
program, class,
activity
participation
72.5 Yes, adult rec
program, class,
activity
participation
22.7 Not sure
3.9 Prefer not to
answer
1.0 `
Recreation
City of Cypress True North Research, Inc. © 2018 . . . . . . . . . . . . . . . . 25 FIGURE 14 ADULT IN HSLD PARTICIPATED IN RECREATION PROGRAM, CLASS, OR ACTIVITY BY YEARS IN CYPRESS &
ETHNICITY
FIGURE 15 ADULT IN HSLD PARTICIPATED IN RECREATION PROGRAM, CLASS, OR ACTIVITY BY SURVEY LANGUAGE,
CHILD IN HSLD & HOME OWNERSHIP STATUS
HOUSEHOLD CHILD RECREATION PARTICIPATION Respondents with at least one child in the home were asked whether any of those children have participated in a recreation program, class, or activity provided by the City of Cypress in the 12 months prior to the interview.
For ease of interpretation, Figure 16 on the next page presents use among all households (those with and without children). As shown in the figure, 19% of Cypress households had a child participate in a recreation program, class, or activity provided by the City in the past year.
Combining adult and/or child participation and accounting for the overlap, 34% of households had one or more members participate in a City of Cypress recreation program, class, or activity in the 12 months preceding the interview.
21.5 27.5
23.8 11.8
20.3 21.6
19.1 24.7
0 10
20 30
40 Less than 5 5 to 9 10 to 14 15 or longer Caucasian / White
Latino /
Hispanic
Asian American Other / Mixed
Years in Cypress (Q1) Ethnicity (QD5)
% Hslds With Adult Rec Program,
Class, Activity Participation
19.5 22.8
20.3 28.4
30.1 25.8
22.0 0
10 20
30 40
English Spanish Korean Yes No Own Rent
Survey Language Child in Hsld (Q10) Home Ownership Status (QD2) % Hslds With Adult Rec Program,
Class, Activity Participation
Recreation
City of Cypress True North Research, Inc. © 2018 . . . . . . . . . . . . . . . . 26 Question 11 Have one or more of the children in your household participated in a recreation program, class or activity provided by the City of Cypress during the past 12 months? FIGURE 16 CHILD IN HSLD PARTICIPATED IN RECREATION PROGRAM, CLASS, OR ACTIVITY Figures 17 and 18 display recreation program, class, or activity participation by a child in the household by demographic subgroups. More than one-third of households that have lived in Cypress five to nine years or took the survey in Spanish had a child participate in a Cypress recreation program, class, or activity in the past 12 months.
FIGURE 17 CHILD IN HSLD PARTICIPATED IN RECREATION PROGRAM, CLASS, OR ACTIVITY BY YEARS IN CYPRESS &
SURVEY LANGUAGE
Prefer not to
answer
Not sure 1.6
0.9 Yes, child rec
program, class,
activity
participation
19.4 No child rec
program, class,
activity
participation
78.2 `
17.5 35.3
27.5 12.4
29.0 34.8
23.0 0
10 20
30 40
Less than 5 5 to 9 10 to 14 15 o r longer English Spanish Ko rean Years in Cypress (Q1) S urvey Language
% Hslds With Child Rec Program,
Class, Activity Participation
Recreation
City of Cypress True North Research, Inc. © 2018 . . . . . . . . . . . . . . . . 27 FIGURE 18 CHILD IN HSLD PARTICIPATED IN RECREATION PROGRAM, CLASS, OR ACTIVITY BY ETHNICITY & HOME
OWNERSHIP STATUS
DESIRE ADDITIONAL ACTIVITIES All survey respondents were next asked whether there were any specific recreation programs, classes, or activities they would like the City of Cypress to offer in the future. As shown below in Figure 19, approximately three-in-ten respondents (31%) answered this question in the affirmative. Figures 20 through 22 on the following page show how interest in additional recreational activities varied across demographic subgroups.
Question 12 Are there any specific recreation programs, classes, or activities that you would like the City of Cypress to offer in the future?
FIGURE 19 DESIRE ADDITIONAL RECREATION PROGRAMS, CLASSES, ACTIVITIES
20.5 17.8
23.6 24.1 25.5
13.5 0
10 20
30 40
Caucasian / White Latino / Hispanic Asian American Other / Mixed Own Rent Ethnicity (QD5) Home Ownership Status (QD2)
% Hslds With Child Rec Program,
Class, Activity Participation
Prefer not to
answer
1.3 Not sure
34.8 Yes, desire
additional rec
programs,
classes,
activities
31.4 Do not desire
additional rec
programs,
classes,
activities
32.6 Recreation
City of Cypress True North Research, Inc. © 2018 . . . . . . . . . . . . . . . . 28 FIGURE 20 DESIRE ADDITIONAL RECREATION PROGRAMS, CLASSES, ACTIVITIES BY YEARS IN CYPRESS, CHILD IN HSLD & GENDER
FIGURE 21 DESIRE ADDITIONAL RECREATION PROGRAMS, CLASSES, ACTIVITIES BY AGE & SURVEY LANGUAGE FIGURE 22 DESIRE ADDITIONAL RECREATION PROGRAMS, CLASSES, ACTIVITIES BY ETHNICITY, HOME OWNERSHIP
STATUS & HSLD RECREATION PROGRAM, CLASS PARTICIPATION
38.0 27.7 25.7
38.1 32.2 33.5
29.4 31.2
0 10
20 30
40 50
60 Less than 5 5 to 9 10 to 14 15 or longer Yes No Male Female Years in Cypress (Q1) Child in Hsld (Q10) Gender (QD4)
% Respondents That Desire Additional
Rec Programs, Classes, Activities
27.0 21.7
30.1 35.3
45.5 37.9 37.3
34.5 26.6
0 10
20 30
40 50
60 18 to 24 25 to 34 35 to 44 45 to 54 55 to 64 65 or older English Spanish Korean Age (QD1) Survey Language
% Respondents That Desire Additional
Rec Programs, Classes, Activities
32.1 28.2
39.7 44.1 43.4
25.5 30.5
33.2 31.4
37.5 0
10 20
30 40
50 60
Caucasian /
White
Latino /
Hispanic
Asian
American
Other /
Mixed
Own Rent Yes, adult Yes, child Yes, both None
Ethnicity (QD5) Home Ownership Status
(QD2)
Hsld Rec Program, Class Participation (Q9Q11)
% Respondents That Desire Additional
Rec Programs, Classes, Activities
Recreation
City of Cypress True North Research, Inc. © 2018 . . . . . . . . . . . . . . . . 29 Residents who expressed interest in the City of Cypress offering additional recreation activities were subsequently asked to briefly describe the recreation programs and activities in which they were interested. Question 13 was posed in an open-ended manner, meaning that respondents were free to mention any program or activity that came to mind without being prompted by or restricted to a list. The verbatim responses were later reviewed by True North and grouped into the categories shown in Figure 23 below. Respondents were allowed to mention more than one activity, so the percentage results shown in the figure indicate the percentage of respondents who mentioned each activity or program.
Aquatic activities/swimming lessons (14%), sports such as soccer, baseball, basketball, and volleyball (13%), arts and craft classes (12%), and concerts/outdoor events (12%) were the programs and activities cited the most frequently.
Question 13 Please briefly describe the recreation programs and activities you would most want to see offered by the City of Cypress.
FIGURE 23 ADDITIONAL RECREATION PROGRAMS, CLASSES, ACTIVITIES DESIRED
0.9 1.1
1.3 1.3
1.8 1.9
2.2 2.2
2.3 3.4
3.6 4.4
5.4 5.5
6.0 6.1
7.0 8.7
12.0 12.2
12.6 13.7
4.1 3.2
0 5 10 15
Safety, self-defense classes
Martial arts (Jiu-Jitsu, Tai-Chi)
Adult programs, activities
STEAM classes
Theatre, acting classes
Languages classes
Activities for people with special needs, disabilities
Youth, teen programs, activities
Public swimming pool
Child programs, activities
Classes in early mornings, evenings, weekends
Music classes
Table games (cards, chess)
Computer, programming classes
Cooking, wine tasting classes
Fitness classes
Dancing classes (jazz, hip hop, ballet)
Yoga, Pilates
Senior programs, activities
Not sure, can’t think of any
Concerts, outdoor events
Arts, craft classes
Sports (soccer, baseball, basketball, volleyball)
Aquatic activities, swimming lessons
% Respondents Who Desire Additional Rec Programs, Classes, Activities Recreation
City of Cypress True North Research, Inc. © 2018 . . . . . . . . . . . . . . . . 30 INTEREST IN SPECIFIC RECREATION ACTIVITIES The final question in the recreation section of the survey presented residents with a list of 19 different recreation programs and activities and asked them whether they—or someone in their household—would be very interested, somewhat interested, or not interested in participating in each activity if it were offered by the City.
The recreation activities and programs are sorted in Figure 24 from high to low based on the percentage of respondents who indicated that someone in their household was at least somewhat interested in participating. Among the activities tested, first aid and emergency preparedness programs garnered the most interest (83% very or somewhat interested), followed by movies and Concerts on the Green (82%), exercise, fitness, and yoga classes (81%), cooking and culinary classes (72%), holiday special events such as Egg Hunt, Halloween, Tree Lighting, and Holiday Sing (72%), technology classes for children or adults (70%), and family events and excursions (70%). At the other end of the spectrum, preschool-aged programs (37%), intergenerational or parent/child participation programs (47%), and children’s full-day summer camps (47%) received had the fewest households express interest.
Question 14 The City of Cypress is in the process of updating the recreation programs that it offers to residents. As I read a list of programs and activities, please indicate whether you or another member of your household would be very interested, somewhat interested, or not interested in participating in the activity if offered by the City.
FIGURE 24 INTEREST IN RECREATION ACTIVITIES PARTICIPATION
19.0 18.2
25.5 23.5
29.0 23.9
27.1 26.4
30.9 37.6
29.0 30.2
33.2 37.2
36.6 35.3
40.2 44.7
39.9 17.9
29.1 22.0
29.2 25.2
30.8 33.4
34.7 33.1
26.4 35.1
34.6 36.3
32.7 35.3
36.8 40.4
36.8 43.3
0 10 20 30 40 50 60 70 80 90 100
Preschool-aged programs
Intergenerational or parent/child participation programs Children’s full-day summer camps
Dog training
Children’s sport classes, camps, and leagues
Theater programs
Martial arts and self defense classes
Adult sports classes and leagues
Music and dance classes
Swim lessons for all ages
Water-friendly gardening and landscaping classes
Art programs and craft classes
Family events and excursions
Technology classes for children or adults
Holiday special events
Cooking and culinary classes
Exercise, fitness, and yoga classes
Movies and Concerts on the Green
First aid and emergency preparedness programs
% Respondents
Very interested Somewhat interested
Recreation
City of Cypress True North Research, Inc. © 2018 . . . . . . . . . . . . . . . . 31 For the interested reader, Table 5 provides the percentage of households that were very interested in each program or activity by the presence of a child in the home and household participation in a Cypress recreation program, class, or activity in the past 12 months (top five highlighted green).
TABLE 5 INTEREST IN RECREATION ACTIVITIES PARTICIPATION BY CITY BY CHILD IN HSLD & HSLD RECREATION PROGRAMS, CLASS PARTICIPATION (SHOWING % VERY INTERESTED) Yes No Yes, adult Yes, child Yes, both None
Movies and Concerts on the Green 45.4 45.0 55.5 46.5 57.3 42.6 Exercise, fitness, and yoga classes 43.8 38.4 50.9 47.2 52.1 35.8 First aid and emergency preparedness programs 38.9 40.2 44.1 41.5 39.2 37.3 Swim lessons for all ages 49.8 30.1 44.6 58.3 56.4 30.4 Technology classes for children or adults 43.8 32.8 45.7 49.6 52.6 32.1 Holiday special events 45.6 31.6 43.5 48.1 57.0 33.3
Cooking and culinary classes 37.7 34.2 38.6 42.0 44.3 33.3 Family events and excursions 39.2 29.9 42.8 42.2 48.9 28.6 Music and dance classes 37.3 27.2 35.5 41.2 42.4 27.7
Art programs and craft classes 35.0 27.6 38.5 39.3 43.5 26.5 Children’s sport classes, camps, and leagues 48.5 17.7 37.7 58.6 59.3 20.4 Water-friendly gardening and landscaping classes 28.3 29.5 38.3 29.5 31.9 25.7 Martial arts and self defense classes 30.7 25.4 29.0 33.7 37.2 25.4 Adult sports classes and leagues 29.4 25.0 31.6 29.9 34.7 24.3 Children’s full-day summer camps 37.1 18.8 33.3 41.8 42.6 18.7 Theater programs 26.4 22.4 35.5 29.5 32.5 18.8
Dog training 19.4 26.1 26.8 19.0 23.9 24.4
Preschool-aged programs 27.4 14.0 23.3 26.5 29.9 16.5
Intergenerational or parent/child participation programs 28.6 11.6 25.6 32.1 35.8 13.7 Child in Hsld (Q10) Hsld Rec Program, Class Participation (Q9Q11) Shopping & Economic Development
City of Cypress True North Research, Inc. © 2018 . . . . . . . . . . . . . . . . 32 S HOPPING & E CONOMIC D EVELOPMENT One of the challenges for any city is to create sustainable economic development initiatives that will support the tax base required for current and future needs. Naturally, the success and sustainability of future retail economic initiatives will depend in part on the shopping behaviors and preferences of Cypress residents. Businesses that meet these preferences will thrive, whereas those that do not will not succeed. Accordingly, the survey included questions designed to identify residents’ current shopping patterns, as well as their desire for new shopping and dining opportunities.
RETAIL SHOPPING HABITS The first question in this series asked respondents to identify the percentage of their household’s retail shopping dollars that they spend in the City—excluding grocery shopping. Approximately 29% of households indicated that they spend at least half of their household’s retail shopping dollars within the City, with 9% spending at least 80% of their dollars within the City, and 20% spending between 50% and 79% of their retail dollars within the City. Sixty-four percent (64%) of households spend less than half of their retail shopping dollars locally in Cypress and an additional 7% of respondents were unsure or declined to state (Figure 25).
Question 15 Next, I'd like to ask you a few questions about your shopping habits. Excluding grocery shopping, what percentage of your household's retail shopping dollars do you spend locally in the City of Cypress? FIGURE 25 PERCENTAGE OF RETAIL SHOPPING DOLLARS SPENT IN CYPRESS Figures 26 and 27 on the next page show how retail spending patterns varied by years in Cypress, ethnicity, survey language, presence of a child in the household, and home ownership status. When compared to their respective counterparts, Latino/Hispanic households (including those who took the survey in Spanish) and households with children were more likely to spend at least half of their retail shopping dollars within the City. 50% to 79%
20.3 80% or more
8.8 20% to 49%
31.4 Less than 20%
32.5 Not sure / Prefer
not to answer
7.1 `
Shopping & Economic Development
City of Cypress True North Research, Inc. © 2018 . . . . . . . . . . . . . . . . 33 FIGURE 26 PERCENTAGE OF RETAIL SHOPPING DOLLARS SPENT IN CYPRESS BY YEARS IN CYPRESS & ETHNICITY FIGURE 27 PERCENTAGE OF RETAIL SHOPPING DOLLARS SPENT IN CYPRESS BY SURVEY LANGUAGE, CHILD IN HSLD & HOME OWNERSHIP STATUS INTEREST IN ADDITIONAL STORES OR RESTAURANTS All residents were next asked to indicate whether, among the retail stores and restaurants their household currently visits outside of the City, there are any they would like to have available in Cypress. As shown on Figure 28 on the next page, close to two-thirds (65%) of respondents answered this question in the affirmative. Interest in additional retail stores and restaurants was higher among those who have lived in the City five to nine years or 15 or more years, those with an ethnicity other than Latino/Hispanic, respondents who took the survey in English or Korean, and home owners (see figures 29 & 30 on the next page).
38.5 32.6
31.7 28.3
35.0 35.9
20.4 20.2
20.1 19.5
27.6 15.6
16.2 7.4 10.1
9.5 9.1 15.5
6.6 6.3
2.3 3.3 8.4 9.0 4.4 4.3 9.1
24.2 32.1 37.6
30.1 Less than
20%
32.6 30.7
39.8 28.7
29.9 20% to 49%
32.2 50% to 79%
19.6 80% or more
6.7 Not sure
8.8 0
10 20
30 40
50 60
70 80
90 100
Less than 5 5 to 9 10 to 14 15 or longer Caucasian / White Latino / Hispanic Asian American Other / Mixed Years in Cypress (Q1) Ethnicity (QD5)
% Respondents
30.9 32.4 31.8 32.1
29.4 13.9
25.2 17.2 20.8 20.2
14.5 6.3
9.7 8.2 7.7 11.1
4.9 7.5 5.7
32.9 29.5
46.9 29.3
Less than
20%
31.8 34.7
21.9 32.8
30.7 20% to 49%
32.1 50% to 79%
19.9 80% or more
8.5 4.9 6.8 Not sure
7.7 0
10 20
30 40
50 60
70 80
90 100
English Spanish Korean Yes No Own Rent
Survey Language Child in Hsld (Q10) Home Ownership Status (QD2) % Respondents
Shopping & Economic Development
City of Cypress True North Research, Inc. © 2018 . . . . . . . . . . . . . . . . 34 Question 16 Thinking of the retail stores and restaurants that your household visits outside of the City, are there any that you would like to have available in Cypress? FIGURE 28 DESIRE ADDITIONAL STORES & RESTAURANTS IN CITY OF CYPRESS FIGURE 29 DESIRE ADDITIONAL STORES & RESTAURANTS IN CITY OF CYPRESS BY YEARS IN CYPRESS & ETHNICITY FIGURE 30 DESIRE ADDITIONAL STORES & RESTAURANTS IN CITY OF CYPRESS BY SURVEY LANGUAGE, CHILD IN HSLD & HOME OWNERSHIP STATUS Do not desire
additional
stores,
restaurants
17.6 Yes, desire
additional
stores,
restaurants
65.5 Not sure
15.9 Prefer not to
answer
1.0 69.3
58.3 66.4
74.7 67.4
61.3 66.8
62.3 0
10 20
30 40
50 60
70 80
90 100
Less than 5 5 to 9 10 to 14 15 or longer Caucasian /
White
Latino /
Hispanic
Asian American Other / Mixed
Years in Cypress (Q1) Ethnicity (QD5)
% Respondents That Desire Additional Stores,
Restaurants in City of Cypress
65.0 68.5
57.2 66.8
49.8 64.0 67.1
0 10
20 30
40 50
60 70
80 90
100
English Spanish Korean Yes No Own Rent
Survey Language Child in Hsld (Q10) Home Ownership Status (QD2) % Respondents That Desire Additional Stores,
Restaurants in City of Cypress
Shopping & Economic Development
City of Cypress True North Research, Inc. © 2018 . . . . . . . . . . . . . . . . 35 Those who were interested in new businesses in the City were next asked to name the one or two restaurants (Question 17) or stores (Question 18) they were most interested in having located in Cypress. These questions were asked in an open-ended manner, allowing respondents to name any business that came to mind without being limited to a list of options. True North later reviewed the verbatim responses and grouped them into the broader categories shown in the figures, which also provide examples of each category in parentheses.
The most commonly mentioned type of restaurant that residents would like to have located in the City was fast food such as In-N-Out, Chick-fil-A, Chipotle, and Raising Cane’s (21%), followed by additional family restaurant chains such as Applebee’s, BJ’s, and Cheesecake Factory (19%), and Asian cuisine such as Chinese, Korean, Filipino, Japanese/Sushi, and PF Chang’s (13%). Fifteen percent (15%) of the households that desired additional retail stores and restaurants in Cypress could not name a specific restaurant when prompted.
Question 17 What are the names of one or two restaurants you would most like to have located in Cypress? FIGURE 31 ADDITIONAL RESTAURANTS DESIRED IN CYPRESS When asked to provide the name of one or two stores they would most like to have located in Cypress, 37% of the households that desired additional businesses in Cypress cited gourmet specialty grocery stores such as Trader Joe’s, Sprouts, and Whole Foods and 22% cited department stores such as Wal-Mart, Target, and Kohl’s. Sixteen percent (16%) of the households that desired additional retail stores and restaurants in Cypress could not provide a specific store name when asked (see Figure 32 on the next page).
1.0 1.0
1.0 1.2
2.5 2.7
3.2 3.3
3.9 5.7
6.7 7.6
8.9 13.2
14.8 18.8
21.3 4.6
7.0 0 5 10 15 20 25
Other ethnic cuisine (Indian, Cuban)
Mediterranean cuisine (Luna Grill)
Donut shops (Krispy Kreme, Dunkin' Donuts)
Sports bars (Yard House, Buffalo Wild Wings)
Breweries, pubs, wine bars
Local, independent, no chain restaurants
Upscale dining (Mastro’s, Ruth's Chris)
Organic, vegan (Green Leaf, Tender Greens)
BBQ (Lucille's Smokehouse, Korean)
Organic markets with grab 'n go counters (Trader Joe’s, Whole Foods, Sprouts)
Mexican cuisine (Acapulco, El Torito)
Steakhouses (Outback, Black Angus, Lawry’s)
Seafood (Kickin' Crab, Red Lobster, Bubba Gump, Wahoo’s) Italian cuisine (Michael’s on Naples, Buca di Beppo, Spaghetti Factory) Bakeries, cafés (Denny’s, Mimi’s, Panera, Corner Bakery, Boudin) Asian cuisine (Chinese, Korean, Filipino, Japanese/Sushi, PF Chang's) Not sure, can’t think of any
Family restaurant chains (Applebee’s, BJ's, Cheesecake Factory) Fast food (In-N-Out, Chick-fil-A, Chipotle, Raising Cane's) % Respondents Who Desire Additional Restaurants
Shopping & Economic Development
City of Cypress True North Research, Inc. © 2018 . . . . . . . . . . . . . . . . 36 Question 18 What are the names of one or two stores you would most like to have located in Cypress? FIGURE 32 ADDITIONAL STORES DESIRED IN CYPRESS
0.5 0.6
0.8 1.2
1.3 1.3
1.4 1.8
1.8 2.0
2.7 4.4
4.7 4.9
5.3 6.8
15.9 22.3
37.0 2.8
1.8 0 5 10 15 20 25 30 35 40
Pet supply (PetSmart)
Ethnic supermarkets
Footwear (Boot Barn, DSW, Sketchers)
Home improvement (Lowe’s, Home Depot, Orchard Supply)
Beauty supply (ULTA)
Shopping malls, outlets
Entertainment (AMC Theaters, bowling alley)
Bookstores (Barnes & Noble)
Brand names for less stores (Marshall’s, Ross, TJ Maxx) Large discount stores (Costco, Sam’s)
Mid to upscale clothing stores (Anne Tylor, H&M)
Home décor (Bed, Bath, & Beyond, Home Goods, IKEA)
Arts and crafts (Michael’s, Hobby Lobby)
Sports, outdoors (Road Runner, Dick’s, Bass Pro Shop, REI, Adidas, Nike) Electronics (Best Buy, Apple, Fry’s)
Supermarkets, grocery (Aldi, Food 4 Less, Ralph’s)
Apparel boutiques (American Eagle, Forever 21)
High-end department stores (Nordstrom, Neiman Marcus)
Not sure, can’t think of any
Department stores (Walmart, Target, Kohl's)
Gourmet specialty grocery (Trader Joe’s, Sprouts, Whole Foods) % Respondents Who Desire Additional Stores
Funding Priorities
City of Cypress True North Research, Inc. © 2018 . . . . . . . . . . . . . . . . 37
F UNDING P RIORITIES
It is often the case that residents’ desires for public facilities and programs exceed a city’s financial resources. In such cases, a city must prioritize projects and programs based upon a variety of factors, including the preferences and needs of residents.
Question 19 was designed to provide Cypress with a reliable measure of how residents, as a whole, prioritize a variety of services and projects to which the City could allocate resources in the future. The format of the question was straightforward: after informing respondents that the City does not have the financial resources to fund all of the services and projects that may be desired by residents, respondents were asked whether each service or project shown in Figure 33 should be a high, medium, or low priority for future City spending—or if the City should not spend money on the project at all. To encourage a sense of competition, respondents were instructed that not all of the services and projects could be high priorities.
The seven services and projects are sorted in Figure 33 from high to low based on the percentage of respondents who indicated that an item was at least a medium priority for future city spending. Among the services and projects tested, maintaining streets and roads in good condition was assigned the highest priority (96% high or medium priority), followed by refurbishing and improving the amenities at existing community parks (82%) and providing incentives to attract new employers and jobs to the City (77%). Although still rated as a high or medium priority by a majority of residents, making more resources and city services available online for residents (63%) and attracting more entertainment options to Cypress for families, kids, and adults (63%) were generally considered lower priorities.
Question 19 The City of Cypress has limited financial resources to provide local services and projects desired by residents. Because it can't fund every service and project, the City must set priorities. As I read each of the following items, please indicate whether you think the City should make the item a high priority, a medium priority, or a low priority for future city spending. If you feel the City should not spend any money on this item, just say so. Please keep in mind that not all of the items can be high priorities.
FIGURE 33 FUNDING PRIORITIES
25.2 28.6
38.8 34.8
37.5 33.2
68.7 37.4
34.4 28.0
37.5 39.3
48.6 27.0
0 10 20 30 40 50 60 70 80 90 100
Make more resources and city services available online for residents Attract more entertainment options to Cypress for families, kids, and adults
Create a Cypress Recreation Center with a gymnasium, pool, and community facilities
Work with property owners to revitalize older, outdated commercial centers
Provide incentives to attract new employers and jobs to the City Refurbish and improve the amenities at existing community parks Maintain streets and roads in good condition
Q19a Q19g Q19b Q19f Q19e Q19c Q19d
% Respondents
High priority Medium priority
Funding Priorities
City of Cypress True North Research, Inc. © 2018 . . . . . . . . . . . . . . . . 38 For the interested reader, the following three tables provide the percentage of respondents who considered each proposed service or project a high priority by their overall satisfaction with the City’s performance, age, years in Cypress, home ownership status, ethnicity, and survey language.
TABLE 6 FUNDING PRIORITIES BY OVERALL SATISFACTION & AGE (SHOWING % HIGH PRIORITY) TABLE 7 FUNDING PRIORITIES BY YEARS IN CYPRESS & HOME OWNERSHIP STATUS (SHOWING % HIGH PRIORITY) TABLE 8 FUNDING PRIORITIES BY OVERALL ETHNICITY & SURVEY LANGUAGE (SHOWING % HIGH PRIORITY) As a follow-up, residents who assigned a high priority rating to attracting more entertainment options to Cypress for families, kids, and adults were asked to detail specific entertainment options that they would like available in the City. True North reviewed the verbatim responses to Question 20 and grouped them into the categories shown in Figure 34 on the next page.
More than a quarter (26%) of the residents who rated attracting more entertainment options as a high priority were nevertheless unsure or could not provide specifics when asked to describe the types of entertainment in which they were interested. Among specific mentions, movie theater/ cinemas was the most frequently cited additional entertainment option desired in Cypress for families, kids, and adults (36%), followed by concerts/events/plays (14%), a downtown area with shops, cafés, and entertainment (8%), and bowling alley/arcades (7%).
Satisfied Dissatisfied 18 to 24 25 to 34 35 to 44 45 to 54 55 to 64 65 or older Maintain streets and roads in good condition 68.6 65.2 53.1 64.2 65.2 66.2 75.5 84.4 Create a Cypress Recreation Center with a gymnasium, pool, and community facilities 36.7 46.0 47.3 48.9 50.2 35.1 30.8 22.9 Provide incentives to attract new employers and jobs to the City 37.8 36.7 45.9 46.0 33.6 36.7 36.1 30.9 Work with property owners to revitalize older, outdated commercial centers 34.1 36.8 36.1 45.3 35.2 37.1 27.3 27.8 Refurbish and improve the amenities at existing community parks 32.1 37.1 39.3 37.4 35.2 33.4 26.2 28.9 Attract more entertainment options to Cypress for families, kids, and adults 27.4 30.6 34.4 32.8 36.2 26.3 24.8 20.3 Make more resources and city services available online for residents 25.3 18.9 34.4 26.3 26.2 24.9 17.2 24.2 Overall Satisfaction (Q5) Age (QD1)
Less than 5 5 to 9 10 to 14 15 or longer Own Rent
Maintain streets and roads in good condition 65.2 63.4 69.6 71.1 71.9 61.7 Create a Cypress Recreation Center with a gymnasium, pool, and community facilities 46.5 48.4 43.5 33.2 36.2 42.9 Provide incentives to attract new employers and jobs to the City 41.3 37.8 34.8 36.8 34.2 43.6 Work with property owners to revitalize older, outdated commercial centers 33.9 33.0 40.5 34.6 34.6 36.2 Refurbish and improve the amenities at existing community parks 32.5 30.7 41.3 32.5 34.0 30.0 Attract more entertainment options to Cypress for families, kids, and adults 31.8 30.0 36.4 25.7 27.6 31.8 Make more resources and city services available online for residents 32.1 26.3 22.7 23.5 25.8 24.0 Years in Cypress (Q1) Home Ownership Status (QD2)
Caucasian /
White
Latino /
Hispanic
Asian
American
Other /
Mixed English Spanish Korean
Maintain streets and roads in good condition 70.7 73.0 62.7 63.9 70.1 67.1 48.5 Create a Cypress Recreation Center with a gymnasium, pool, and community facilities 32.4 44.0 46.3 42.5 37.2 51.7 46.6 Provide incentives to attract new employers and jobs to the City 32.8 45.3 37.9 46.9 36.8 47.7 36.7 Work with property owners to revitalize older, outdated commercial centers 31.5 39.7 34.7 39.6 34.5 36.3 37.6 Refurbish and improve the amenities at existing community parks 32.0 33.0 34.7 30.2 32.5 36.7 40.3 Attract more entertainment options to Cypress for families, kids, and adults 28.9 31.3 29.2 33.3 28.6 35.0 19.5 Make more resources and city services available online for residents 19.7 24.6 31.0 38.1 26.1 18.2 20.4 Ethnicity (QD5) Survey Language
Funding Priorities
City of Cypress True North Research, Inc. © 2018 . . . . . . . . . . . . . . . . 39 Question 20 You indicated that attracting more entertainment options to Cypress for families, kids, and adults should be a high priority. Do you have any specific entertainment options that you’d like available in the City of Cypress?
FIGURE 34 ADDITIONAL ENTERTAINMENT OPTIONS DESIRED
0.9 1.1
1.1 1.5
1.6 1.8
2.0 2.1
2.9 4.0
5.8 6.9
7.7 13.8
25.6 35.7
3.3 5.8
0 5 10 15 20 25 30 35 40
Nightlife, clubs
Entertainment, fun center
Restaurants, high-end dinning
Sports bar
Movies at the park
Art center
Public swimming pool, aquatics
Community theatre
Trampoline parks
Multi-cultural events, festivals
Mini golf
Large community park for all ages
Skating areas (roller, ice)
Bowling alley, arcades
Downtown area with shops, cafes, entertainment
Concerts, events, plays
Not sure, can't think of anything
Movie theater, cinemas
% Respondents Who Consider Attracting More Entertainment Options (Q19G) a High Priority
Communication
City of Cypress True North Research, Inc. © 2018 . . . . . . . . . . . . . . . . 40
C OMMUNICATION
The importance of city communication with residents cannot be over-stated. Much of a city’s success is shaped by the quality of information that is exchanged in both directions, from the City to the community and from the community to the City. This study is just one example of Cypress’ efforts to enhance the information flow to the City to better understand the community’s concerns, perceptions, and needs. Some of Cypress’ many efforts to communicate with its residents include its newsletters, timely press releases, and its website. In this section, we present the results of several communication-related questions.
SATISFACTION WITH COMMUNICATION Question 21 asked Cypress residents to report their satisfaction with city-resident communication. Overall, 79% of respondents indicated they were satisfied with the City’s efforts to communicate with residents through newsletters, the Internet, local media, and other means. The remaining respondents were either dissatisfied with the City’s efforts in this respect (15%) or unsure of their opinion (5%).
Question 21 Overall, are you satisfied or dissatisfied with the City's efforts to communicate with residents through newsletters, the Internet, local media, and other means? FIGURE 35 SATISFACTION WITH COMMUNICATION
The next three figures display how satisfaction with the City’s efforts to communicate with residents varied by a number of demographics. Satisfaction with the City’s communication efforts was widespread, with at least 70% of respondents in all but two subgroups reporting they were either very or somewhat satisfied.
In general, respondents who took the survey in Korean expressed lower satisfaction with city-resident communication (66%) than those who took the survey in English (85%) or Spanish (90%). As might be expected, residents dissatisfied with the City’s overall performance also tended to be less satisfied with the City’s communication efforts when compared with those who were generally satisfied with the City (87% vs. 67%). Nevertheless, it is striking that even among those dissatisfied with the City’s performance in general, two-thirds expressed that they were satisfied with the City’s efforts to communicate with residents.
Somewhat
satisfied
50.4 Very satisfied
29.0 Somewhat
dissatisfied
11.4 Very
dissatisfied
3.8 Prefer not to
answer
0.3 Not sure
5.0 Communication
City of Cypress True North Research, Inc. © 2018 . . . . . . . . . . . . . . . . 41 FIGURE 36 SATISFACTION WITH COMMUNICATION BY YEARS IN CYPRESS, ATTENTION TO CITY ISSUES & GENDER FIGURE 37 SATISFACTION WITH COMMUNICATION BY AGE, SURVEY LANGUAGE & OVERALL SATISFACTION FIGURE 38 SATISFACTION WITH COMMUNICATION BY EMPLOYMENT STATUS, HOME OWNERSHIP STATUS & ETHNICITY
39.9 30.4 26.3 24.8 27.2 34.5
39.0 55.5 60.0
51.8 52.9
53.4 Very
satisfied
24.5 44.3
28.4 29.3
Smwt
satisfied
57.8 51.8 61.3
47.3 0
10 20
30 40
50 60
70 80
90 100
Less than 5 5 to 9 10 to 14 15 or longer Very attentive Somewhat attentive
Slightly
attentive
Not at all
attentive
Male Female
Years in Cypress (Q1) Attention to City Issues (Q26) Gender (QD4) % Respondents Who Provided Opinion
30.1 37.4 30.4 33.7 29.6 32.8
9.1 50.7
51.5 54.1
56.6 36.2
53.9 58.2
31.4 29.3 26.5
Very
satisfied
28.2 56.3 57.8 52.7 Smwt
satisfied
50.3 0
10 20
30 40
50 60
70 80
90 100
18 to 24 25 to 34 35 to 44 45 to 54 55 to 64 65 or older English Spanish Korean Satisfied Dissatisfied Age (QD1) Survey Language Overall Satisfaction (Q5)
% Respondents Who Provided Opinion
18.1 28.2
37.7 29.5 32.6 28.3
41.9 71.3 55.8 44.4 56.2 54.6
54.1 28.4
Very
satisfied
29.3 38.8 34.0 35.5
Smwt
satisfied
53.6 47.6 45.2
48.8 0
10 20
30 40
50 60
70 80
90 100
Full time Part time Student Retired Other Own Rent Caucasian / White
Latino /
Hispanic
Asian
American
Other /
Mixed
Employment Status (QD3) Home Ownership Status
(QD2)
Ethnicity (QD5)
% Respondents Who Provided Opinion
Communication
City of Cypress True North Research, Inc. © 2018 . . . . . . . . . . . . . . . . 42 TOPICS OF INTEREST Respondents were next asked if there was a particular topic or issue that they would like to receive more information about from the City. Three-in-ten residents (31%) answered Question 22 in the affirmative and would like more information (see Figure 39).
For the interested reader, figures 40 through 42 display the percentage of residents who desired additional information from the City by a variety of demographics.
Question 22 Is there a particular topic or issue that you'd like to receive more information about from the City?
FIGURE 39 DESIRE ADDITIONAL INFORMATION
FIGURE 40 DESIRE ADDITIONAL INFORMATION BY YEARS IN CYPRESS, ATTENTION TO CITY ISSUES & GENDER Prefer not to
answer
5.5 Yes, desire
additional info
31.5 Do not desire
additional info
63.0 `
46.2 31.5
22.8 28.3
31.0 31.9
40.6 32.2
15.6 32.1
0 10
20 30
40 50
60 Less than 5 5 to 9 10 to 14 15 or
longer
Very
attentive
Somewhat
attentive
Slightly
attentive
Not at all
attentive
Male Female
Years in Cypress (Q1) Attention to City Issues (Q26) Gender (QD4) % Respondents That Desire Additional Info From City
Communication
City of Cypress True North Research, Inc. © 2018 . . . . . . . . . . . . . . . . 43 FIGURE 41 DESIRE ADDITIONAL INFORMATION BY AGE & SURVEY LANGUAGE FIGURE 42 DESIRE ADDITIONAL INFORMATION BY EMPLOYMENT STATUS, HOME OWNERSHIP STATUS & ETHNICITY Residents who expressed interest in receiving additional information from the City were subsequently asked to describe the topic in which they were interested. Question 23 was posed in an open-ended manner, meaning that respondents were at liberty to mention any topic that came to mind without being prompted by or restricted to a particular list of topics. The verbatim responses were later reviewed by True North and grouped into the categories shown in Figure 43 on the next page. Respondents were allowed to mention more than one topic, so the percentage results shown in the figure indicate the percentage of respondents who mentioned each topic.
29.2 28.0
31.5 27.4
36.0 37.5
25.8 34.5 33.9
0 10
20 30
40 50
60 18 to 24 25 to 34 35 to 44 45 to 54 55 to 64 65 or older English Spanish Korean Age (QD1) Survey Language
% Respondents That Desire Additional Info From City
25.9 32.2 30.6
25.6 31.7
37.1 41.0
29.6 37.1
26.3 33.1
0 10
20 30
40 50
60 Full time Part time Student Retired Other Own Rent Caucasian / White
Latino /
Hispanic
Asian
American
Other /
Mixed
Employment Status (QD3) Home Ownership Status
(QD2)
% Respondents That Desire Additional Info From City
Ethnicity (QD5)
Communication
City of Cypress True North Research, Inc. © 2018 . . . . . . . . . . . . . . . . 44 As shown in the figure, information about future plans, development, and permits was the most commonly mentioned topic of interest (22%), followed by information on safety, crime activity, reports, and solutions (17%), and information about community events and activities (13%).
Question 23 Please briefly describe the topic [you desire more information about].
FIGURE 43 ADDITIONAL INFO DESIRED FROM CITY
CITY WEBSITE & COMMUNICATIONS FROM CITY All respondents were next asked whether they had visited the City’s website or received communications from the City during the 12 months prior to the interview. As shown in Figure 44 on the next page, the majority (56%) of residents reported that they have visited the City’s website and/or recalled receiving communications from the City during this period.
Figures 45 through 47 show how responses to this question varied across a host of resident subgroups. The subgroups most likely to state that they had visited the City’s website or received communications from the City were residents who have lived in the City five to nine years, those very or somewhat attentive to city issues, female respondents, those 35 to 54 years of age, respondents who took the survey in English or Korean, respondents with an employment status other than student, home owners, and Caucasian/White or Latino/Hispanic respondents.
0.6 0.7
1.5 1.6
1.8 3.5
4.8 5.0
6.0 8.3
8.4 17.0
21.5 12.7
6.9 0 5 10 15 20 25
Emergency preparedness
School information, issues
Animal, pest control
City meeting schedule, outcomes
House rental information in general
City budgeting, allocation of funds
City ordinances, codes, enforcement issues (house appearances, parking issues)
Street cleaning, recycling, landscaping, city maintenance Not sure, can't think of anything
City agenda, general information
Information about road work, traffic control
Homeless issues in general
Information about community events, activities
Safety, crime activity, reports, solutions
Future plans, development, permits
% Respondents Who Desire Additional Info
Communication
City of Cypress True North Research, Inc. © 2018 . . . . . . . . . . . . . . . . 45 Question 24 In the past 12 months, have you visited the City's website or received communications from the City? FIGURE 44 VISITED CITY'S WEBSITE OR RECEIVED COMMUNICATIONS IN PAST 12 MONTHS FIGURE 45 VISITED CITY'S WEBSITE OR RECEIVED COMMUNICATIONS IN PAST 12 MONTHS BY YEARS IN CYPRESS,
ATTENTION TO CITY ISSUES & GENDER
Prefer not to
answer
0.6 Not sure
6.5 Yes, visited
website,
received
communications
56.5 Did not visit
website, receive
communications
36.4 `
70.0 61.1
49.8 40.2
53.0 59.7
48.9 62.0
54.4 57.7
0 10
20 30
40 50
60 70
80 90
100
Less than 5 5 to 9 10 to 14 15 or
longer
Very
attentive
Somewhat
attentive
Slightly
attentive
Not at all
attentive
Male Female
Years in Cypress (Q1) Attention to City Issues (Q26) Gender (QD4) % Respondents That Visited
Website in Past 12 Months
Communication
City of Cypress True North Research, Inc. © 2018 . . . . . . . . . . . . . . . . 46 FIGURE 46 VISITED CITY'S WEBSITE OR RECEIVED COMMUNICATIONS IN PAST 12 MONTHS BY AGE & SURVEY
LANGUAGE
FIGURE 47 VISITED CITY'S WEBSITE OR RECEIVED COMMUNICATIONS IN PAST 12 MONTHS BY EMPLOYMENT STATUS,
HOME OWNERSHIP STATUS & ETHNICITY
COMMUNICATION PREFERENCES The next communication-related question presented residents with the methods shown to the left of Figure 48 on the next page and asked whether each would be an effective way for the City to communicate with them. Overall, respondents cited email and electronic newsletters as the most effective method (88% very or somewhat effective), followed by the City’s website (86%), a smart phone app (84%), and direct mail (83%). At the other end of the spectrum, fewer than half of respondents perceived the Government Access Channel (35%), Nextdoor (45%), and advertisements in local papers (46%) as effective ways for the City to communicate with them.
58.6 56.7 57.0
50.7 55.8
63.7 61.6
51.1 39.3
0 10
20 30
40 50
60 70
80 90
100
18 to 24 25 to 34 35 to 44 45 to 54 55 to 64 65 or older English Spanish Korean Age (QD1) Survey Language
% Respondents That Visited
Website in Past 12 Months
57.3 61.3
46.9 58.1 60.6
53.7 48.7
57.4 59.5
46.8 59.7
0 10
20 30
40 50
60 70
80 90
100
Full time Part time Student Retired Other Own Rent Caucasian / White
Latino /
Hispanic
Asian
American
Other /
Mixed
Employment Status (QD3) Home Ownership Status
(QD2)
Ethnicity (QD5)
% Respondents That Visited
Website in Past 12 Months
Communication
City of Cypress True North Research, Inc. © 2018 . . . . . . . . . . . . . . . . 47 Question 25 As I read the following ways that the City can communicate with residents, I'd like to know if you think they would be a very effective, somewhat effective, or not at all effective way for the City to communicate with you.
FIGURE 48 EFFECTIVENESS OF COMMUNICATION METHODS
The following tables display the percentage of respondents who perceived each proposed communication method as very effective by their overall satisfaction with the City’s performance, age, years in Cypress, and presence of a child in the home, with the top five most effective methods within each subgroup highlighted green.
TABLE 9 EFFECTIVENESS OF COMMUNICATION METHODS BY OVERALL SATISFACTION & AGE (SHOWING % VERY
EFFECTIVE)
TABLE 10 EFFECTIVENESS OF COMMUNICATION METHODS BY YEARS IN CYPRESS & CHILD IN HSLD (SHOWING % VERY
EFFECTIVE)
8.5 15.2
11.9 19.9
39.1 38.6
47.9 52.8
42.3 54.0
26.3 29.8
34.5 47.8
34.0 37.1
35.5 31.4
43.6 34.3
0 10 20 30 40 50 60 70 80 90 100
Channel 36 - Government Access Channel
Nextdoor
Advertisements in local papers
Town-hall style meetings
Text messages
Social Media sites such as Facebook, Twitter, and Instagram Materials mailed directly to your house
A Smart Phone application that would allow you to communicate with the City, report issues, and receive updates
City website
Email & electronic newsletters
Q25j Q25i Q25f Q25h Q25g Q25b Q25e Q25c Q25d Q25a
% Respondents
Very effective Somewhat effective
Satisfied Dissatisfied 18 to 24 25 to 34 35 to 44 45 to 54 55 to 64 65 or older Email & electronic newsletters 53.5 59.0 60.0 50.7 55.6 59.5 55.1 42.3 A Smart Phone app that allows to communicate with City, report issues, receive updates 52.0 61.1 61.0 52.0 57.8 58.8 49.7 36.2 Materials mailed directly to your house 47.3 54.1 49.8 44.7 47.0 42.3 46.7 56.2 City website 41.4 41.0 49.6 45.4 39.3 42.6 42.5 36.6
Text messages 37.8 52.2 54.9 40.2 44.5 40.4 33.9 25.5
Social Media sites such as Facebook, Twitter, and Instagram 38.1 36.2 59.8 45.3 53.0 35.3 31.9 14.6 Town-hall style meetings 19.0 25.3 18.0 19.5 14.6 20.4 19.4 26.9 Nextdoor 14.0 19.1 8.4 7.1 13.8 17.2 20.0 21.1
Advertisements in local papers 10.9 17.5 14.5 15.0 6.5 9.3 10.2 17.8 Channel 36 - Government Access Channel 7.2 19.9 15.0 7.8 4.8 4.7 7.9 12.2 Overall Satisfaction (Q5) Age (QD1)
Less than 5 5 to 9 10 to 14 15 or more Yes No
Email & electronic newsletters 57.8 54.2 53.7 52.9 59.0 51.5 A Smart Phone app that allows to communicate with City, report issues, receive updates 55.7 59.0 52.3 50.8 60.0 48.8 Materials mailed directly to your house 41.7 46.8 40.2 51.7 46.8 48.9 City website 49.8 38.5 37.3 41.8 42.0 42.5
Text messages 49.2 49.1 34.8 34.5 46.6 35.2
Social Media sites such as Facebook, Twitter, and Instagram 52.3 45.1 36.4 33.1 48.0 33.0 Town-hall style meetings 17.4 22.5 15.3 21.1 15.5 22.6
Nextdoor 22.3 12.3 13.6 14.1 14.8 15.3
Advertisements in local papers 10.6 11.8 9.2 12.8 7.4 14.8 Channel 36 - Government Access Channel 7.9 8.6 5.2 9.3 5.7 10.2 Years in Cypress (Q1) Child in Hsld (Q10)
Communication
City of Cypress True North Research, Inc. © 2018 . . . . . . . . . . . . . . . . 48 TABLE 11 EFFECTIVENESS OF COMMUNICATION METHODS BY SURVEY LANGUAGE & ETHNICITY (SHOWING % VERY
EFFECTIVE)
ATTENTION PAID TO CITY GOVERNMENT The last question in this section asked respondents to rate how attentive they are to the issues, decisions, and activities of city government using a scale of very attentive, somewhat attentive, slightly attentive, or not at all attentive.
Overall, 17% of respondents claimed to be very attentive to matters of city government, 43% somewhat attentive, and 29% slightly attentive. Another 9% of respondents confided they do not pay any attention to the activities of their city government and 3% were unsure or declined to state (see Figure 49).
Question 26 How much attention do you pay to the issues, decisions and activities of your city government? Would you say that you are very attentive, somewhat attentive, slightly attentive, or not at all attentive?
FIGURE 49 ATTENTIVENESS TO CITY ISSUES
Figures 50 to 52 on the following page display how attentiveness to city government differed across a variety of demographics. Notably, attention paid to city government shared a positive relationship with age of the respondent, with both the percentage very attentive and at least somewhat attentive increasing with age. Long-time residents, those 65 years and older, retirees, home owners, and those dissatisfied with the City’s overall performance were among the most likely to describe themselves as being very or somewhat attentive to the issues, decisions, and activities of city government.
English Spanish Korean
Caucasian /
White
Latino /
Hispanic
Asian
American
Other /
Mixed
Email & electronic newsletters 54.7 47.5 51.7 54.2 53.8 60.5 45.3 A Smart Phone app that allows to communicate with City, report issues, receive updates 52.7 64.4 39.0 53.8 62.3 47.8 53.8 Materials mailed directly to your house 49.4 39.8 34.7 47.8 50.4 47.0 47.3 City website 42.4 47.8 33.9 41.8 50.1 36.6 49.3
Text messages 39.5 42.2 28.4 39.2 39.3 44.5 35.5
Social Media sites such as Facebook, Twitter, and Instagram 38.4 52.9 23.8 39.9 46.9 35.2 41.7 Town-hall style meetings 20.2 25.1 8.5 18.0 26.1 12.9 29.3 Nextdoor 15.0 16.3 15.6 15.3 17.7 14.5 20.6
Advertisements in local papers 11.9 14.6 8.6 9.9 19.6 9.0 15.9 Channel 36 - Government Access Channel 8.8 11.0 0.0 7.6 12.2 5.3 9.3 Survey Language Ethnicity (QD5)
Not sure
1.3 Prefer not to
answer
Not at all 1.4
attentive
8.8 Slightly
attentive
28.6 Very attentive
16.5 Somewhat
attentive
43.5 Communication
City of Cypress True North Research, Inc. © 2018 . . . . . . . . . . . . . . . . 49 FIGURE 50 ATTENTIVENESS TO CITY ISSUES BY YEARS IN CYPRESS & AGE FIGURE 51 ATTENTIVENESS TO CITY ISSUES BY SURVEY LANGUAGE, EMPLOYMENT STATUS & HOME OWNERSHIP STATUS FIGURE 52 ATTENTIVENESS TO CITY ISSUES BY OVERALL SATISFACTION, ETHNICITY & GENDER
3.1 12.2 16.8 18.1 21.6 22.5
30.9 40.7
42.7 46.2 44.9 50.3
19.7 10.6 14.3
Very
attentive
12.5 41.4 44.8
44.5 Smwt
attentive
40.0 0
10 20
30 40
50 60
70 80
90 100
Less than 5 5 to 9 10 to 14 15 or longer 18 to 24 25 to 34 35 to 44 45 to 54 55 to 64 65 or older Years in Cypress (Q1) Age (QD1)
% Respondents
7.1 27.8
10.3 19.5 12.7
42.0 38.5
44.9 44.0
47.3 37.5
Very
attentive
17.1 14.5 9.6 17.7
Smwt
attentive
43.2 43.4
48.4 43.5
0 10
20 30
40 50
60 70
80 90
100
English Spanish Korean Full time Part time Student Retired Other Own Rent Survey Language Employment Status (QD3) Home Ownership Status (QD2)
% Respondents
10.5 18.3 14.6
44.8 27.6 40.8 46.4
16.1 19.5
Very 34.8
attentive
14.9 23.5
39.3 44.4 44.9
Smwt
attentive
45.0 0
10 20
30 40
50 60
70 80
90 100
Satisfied Dissatisfied Caucasian /
White
Latino / Hispanic Asian American Other / Mixed Male Female Overall Satisfaction (Q5) Ethnicity (QD5) Gender (QD4)
% Respondents
Background & Demographics
City of Cypress True North Research, Inc. © 2018 . . . . . . . . . . . . . . . . 50 B ACKGROUND & D EMOGRAPHICS TABLE 12 DEMOGRAPHICS OF SAMPLE Table 12 presents the key demographic information collected during the survey. The primary motivation for collecting the background and demographic information was to provide a better insight into how the results of the substantive questions of the survey vary by demographic characteristics, and ensure that the resulting sample
matched the profile of Cypress’ adult population on key characteristics.
Total Respondents 748
Years in Cypress (Q1)
Less than 5 17.4
5 to 9 14.2
10 to 14 12.0
15 or more 56.0
Prefer not to answer 0.4
Age (QD1)
18 to 24 12.9
25 to 34 14.0
35 to 44 16.9
45 to 54 21.9
55 to 64 16.5
65 or older 16.9
Prefer not to answer 0.9
Home Ownership Status (QD2)
Own 66.2
Rent 28.5
Prefer not to answer 5.3
Employment Status (QD3)
Full time 56.3
Part time 6.3
Student 7.9
Homemaker 2.9
Retired 18.6
Between jobs 2.9
Prefer not to answer 5.1
Gender (QD4)
Male 49.3
Female 47.2
Prefer not to answer 3.5
Ethnicity (QD5)
Caucasian / White 37.6
Latino / Hispanic 18.6
Asian American 26.4
Other / Mixed 9.8
Prefer not to answer 7.6
Survey Language
English 87.3
Spanish 7.2
Korean 5.6
Child in Hsld (Q10)
Yes 37.0
No 61.4
Prefer not to answer 1.6
Methodology
City of Cypress True North Research, Inc. © 2018 . . . . . . . . . . . . . . . . 51
M ETHODOLOGY
The following sections outline the methodology used in the study, as well as the motivation for using certain techniques.
QUESTIONNAIRE DEVELOPMENT Dr. McLarney of True North Research worked closely with the City of Cypress to develop a questionnaire that covered the topics of interest and avoided many possible sources of systematic measurement error, including position-order effects, wording effects, response-category effects, scaling effects, and priming. Several questions included multiple individual items. Because asking items in a set order can lead to a systematic position bias in responses, the items were asked in a random order for each respondent.
Some questions asked in this study were presented only to a subset of respondents. For example, only respondents with at least one child under the age of 18 in their household (Question 10) were asked whether their child(ren) had participated in a city recreation program, class, or activity in the past 12 months (Question 11). The questionnaire included with this report (see Questionnaire & Toplines on page 54) identifies the skip patterns used during the interview to ensure that each respondent received the appropriate questions.
PROGRAMMING, PRE-TEST & TRANSLATION Prior to fielding the survey, the questionnaire was CATI (Computer Assisted Telephone Interviewing) programmed to assist interviewers when conducting the telephone interviews. The CATI program automatically navigates the skip patterns, randomizes the appropriate question items, and alerts interviewers to certain types of keypunching mistakes should they happen during the interview. The survey was also programmed into a passcode-protected online survey application to allow online participation for sampled residents. The integrity of the questionnaire was pre-tested internally by True North and by dialing into random homes in the City prior to formally beginning the survey. The final questionnaire was also professionally translated into Spanish and Korean to allow for data collection in English, Spanish, and Korean.
SAMPLE, RECRUITING & DATA COLLECTION A comprehensive database of Cypress households was utilized for this study, ensuring that all households in Cypress had the opportunity to participate in the survey. Households were recruited to participate in the survey through multiple recruiting methods. Using a combination of mailed and emailed invitations, a random selection of households was initially invited to participate in the survey online at a secure, passcode-protected website designed and hosted by True North. Each household was assigned a unique passcode to ensure that only Cypress residents who received an invitation could access the online survey site, and that the survey could be completed only one time per passcode. An email reminder notice was also sent to encourage participation among those who had yet to take the survey. Following a period of online data collection, True North began placing telephone calls to land lines and cell phone numbers of households throughout the City that had yet to participate in the online survey as a result of the emailed or mailed invitation.
Methodology
City of Cypress True North Research, Inc. © 2018 . . . . . . . . . . . . . . . . 52 Telephone interviews averaged 18 minutes in length and were conducted during weekday evenings (5:30PM to 9PM) and on weekends (10AM to 5PM). It is standard practice not to call during the day on weekdays because most working adults are unavailable and thus calling during those hours would bias the sample. A total of 748 completed surveys (652 English, 54 Spanish, and 42 Korean) were gathered online and by telephone between August 9 and August 27, 2018.
MARGIN OF ERROR DUE TO SAMPLING The results of the survey can be used to estimate the opinions of all adult residents of the City. Because not every adult resident of the City participated in the survey, however, the results have what is known as a statistical margin of error due to sampling. The margin of error refers to the difference between what was found in the survey of 748 adult residents for a particular question and what would have been found if all of the estimated 38,361 adult residents3 had been interviewed.
Figure 53 provides a plot of the maximum margin of error in this study. The maximum margin of error for a dichotomous percentage result occurs when the answers are evenly split such that 50% provide one response and 50% provide the alternative response. For this survey, the maximum margin of error is ± 3.55% for questions answered by all 748 respondents.
FIGURE 53 MAXIMUM MARGIN OF ERROR
Within this report, figures and tables show how responses to certain questions varied by demographic characteristics such as length of residence and age of the respondent. Figure 53 is thus useful for understanding how the maximum margin of error for a percentage estimate will grow as the number of individuals asked a question (or in a particular subgroup) shrinks. Because the margin of error grows exponentially as the sample size decreases, the reader should use caution when generalizing and interpreting the results for small subgroups.
3. Source: U.S. Census Bureau, 2012-2016 American Community Survey 5-Year Estimates.
Sample of 748
Adult Residents
± 3.55%
0%
2%
4%
6%
8%
10%
12%
14%
0 100 200 300 400 500 600 700 800 900 1000
Sample Size (Number of Respondents)
Margin of Error
Methodology
City of Cypress True North Research, Inc. © 2018 . . . . . . . . . . . . . . . . 53 DATA PROCESSING & WEIGHTING Data processing consisted of checking the data for errors or inconsistencies, coding and recoding responses, categorizing verbatim responses, and preparing frequency analyses and cross-tabulations. The final data were weighted to balance the sample by age and ethnicity according to Census estimates.
ROUNDING Numbers that end in 0.5 or higher are rounded up to the nearest whole number, whereas numbers that end in 0.4 or lower are rounded down to the nearest whole number.
These same rounding rules are also applied, when needed, to arrive at numbers that include a decimal place in constructing figures and charts. Occasionally, these rounding rules lead to small discrepancies in the first decimal place when comparing tables and pie charts for a given question.
Questionnaire & Toplines
City of Cypress True North Research, Inc. © 2018 . . . . . . . . . . . . . . . . 54 Q UESTIONNAIRE & T OPLINES Copyright © 2018 True North Research, Inc. Page 1
City of Cypress
Community Opinion Survey
Final Toplines (n=748)
August 2018
Section 1: Introduction to Study
Hi, may I please speak to _____? Hi, my name is _____ and Im calling from TNR on behalf of the City of Cypress. Were conducting a survey about important issues in Cypress and we would like to get your opinions.
If needed: This is a survey about important issues in your community. Im NOT trying to sell anything and I wont ask for a donation.
If needed: The survey should take about 14 minutes to complete.
If needed: If now is not a convenient time, can you let me know a better time so I can call back?
If needed: Your responses to the survey will be confidential.
Section 2: Quality of Life
To begin, Id like to ask you a few questions about what it is like to live in Cypress.
Q1 How long have you lived in the City of Cypress?
1 Less than 1 year 2%
2 1 to 4 years 15%
3 5 to 9 years 14%
4 10 to 14 years 12%
5 15 years or longer 56%
99 Prefer not to answer 0%
Q2 How would you rate: _____? Would you say it is excellent, good, fair, poor or very poor? Randomize A-D, always ask E last
Excellent
Good
Fair
Poor
Very Poor
Not Sure
Prefer not to
answer
A Cypress as a place to live 46% 43% 10% 0% 0% 0% 0%
B Cypress as a place to raise a family 53% 39% 6% 0% 0% 1% 0% C Cypress as a place to retire 29% 32% 22% 5% 3% 9% 0%
D Cypress as a place to work 19% 32% 17% 3% 2% 26% 2%
E The overall quality of life in Cypress 38% 50% 9% 1% 0% 1% 0% Questionnaire & Toplines
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Q3
What do you like most about Cypress that the city government should make sure to preserve in the future? Verbatim responses recorded and later grouped into categories shown below.
Safety, low crime 19%
Parks, recreation areas 18%
Not sure, cant think of anything specific 16%
Open space areas, nature preserves 13%
Clean, well-maintained city, landscape,
trees 13%
Good schools 11%
Quiet, friendly town, family oriented 9%
Community activities, events 8%
Infrastructure, streets, sidewalks 5%
Police, fire department 5%
Small town atmosphere 5%
Minimal traffic congestion 4%
Public library 2%
Everything, preserve as-is 2%
Restaurants, shopping opportunities, small
business 2%
Affordable housing 1%
Quality of life 1%
Community Center, Senior Center 1%
Maintaining city budget, fiscal responsibility 1%
Balance of business vs residential
construction 1%
Q4
If the city government could change one thing to make Cypress a better place to live, what change would you like to see? Verbatim responses recorded and later grouped into categories shown below.
Not sure, cant think of any 14%
Limit growth, development 12%
No changes needed, everything is okay 11%
Improve public safety, crime, drugs, police
presence
8%
Reduce traffic congestion 6%
Address homeless issues 6%
Maintain, add park and recreation facilities 6%
Provide more variety of restaurants, stores 5%
Provide affordable housing 4%
Questionnaire & Toplines
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Provide more events, entertainment for
different ages 4%
Improve, maintain landscaping 3%
Address parking issues 3%
Enforce codes, ordinances 3%
Improve, maintain infrastructure, roads,
streets 2%
Enforce traffic laws 2%
Improve economy, jobs, business 2%
Reduce cost of living 2%
Improve, add more libraries 2%
Improve Lincoln area buildings, streets,
landscape 2%
Improve government, communication 2%
Fill vacant business, buildings 2%
Add safer bike lanes, sidewalks 1%
Clean, beautify public spaces 1%
Reduce taxes, fees 1%
Better city planning, development 1%
Improve, add more public transportation 1%
Provide more street lights 1%
Improve fiscal responsibility, better
budgeting 1%
Reduce coyote, rat, gopher population 1%
Improve, develop downtown area 1%
Add dog park 1%
Improve education, provide more schools 1%
Address water issues 1%
Improve environmental efforts, recycling 1%
Questionnaire & Toplines
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Section 3: City Services
Next, I would like to ask a series of questions about services provided by the City of Cypress.
Q5
Generally speaking, are you satisfied or dissatisfied with the job the City of Cypress is doing to provide city services? Get answer, then ask: Would that be very (satisfied/dissatisfied) or somewhat (satisfied/dissatisfied)? 1 Very satisfied 39%
2 Somewhat satisfied 49%
3 Somewhat dissatisfied 7%
4 Very dissatisfied 2%
98 Not sure 4%
99 Prefer not to answer 0%
Q6
For each of the services I read, please tell me whether the service is extremely important to you, very important, somewhat important, or not at all important.
Make sure respondent understands the 4 point scale.
Randomize.
Extremely Important
Very
Important
Somewhat
Important
Not at all
Important
Not sure
Prefer not to
answer
A Providing police and crime prevention
services 73% 21% 4% 1% 0% 0%
B Providing fire protection and emergency
medical services 74% 22% 4% 0% 0% 0%
C Providing senior services 36% 35% 25% 2% 1% 1%
D Managing traffic congestion in the city 54% 32% 13% 1% 0% 0% E Maintaining city streets and roads 59% 33% 7% 0% 0% 0% F Managing growth and development 48% 32% 17% 2% 1% 1%
G Providing recreation programs for all ages 37% 37% 24% 3% 0% 0% H Maintaining parks and recreation areas 54% 38% 7% 1% 0% 0% I Providing cultural and performing arts 23% 28% 38% 9% 1% 1% J Promoting economic development for a
healthy business community 38% 38% 21% 2% 0% 0%
K Keeping public buildings and facilities clean
and attractive 47% 40% 12% 1% 0% 0%
L
Holding special community events like
summer concerts in the park and holiday
celebrations
28% 31% 31% 9% 0% 0%
M Addressing homelessness 53% 29% 13% 3% 1% 0%
Questionnaire & Toplines
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Q7
For the same list of services I just read, Id like you to tell me how satisfied you are with the job the City is doing to provide the service.
Are you satisfied or dissatisfied with the Citys efforts to: _____, or do you not have an opinion? Get answer. If satisfied or dissatisfied, then ask: Would that be very (satisfied/dissatisfied) or somewhat (satisfied/dissatisfied)? Randomize.
Very
Satisfied
Somewhat
Satisfied
Somewhat
Dissatisfied
Very
Dissatisfied
Not sure
Prefer not to
answer
A Provide police and crime prevention
services 54% 33% 6% 2% 2% 2%
B Provide fire protection and emergency
medical services 62% 31% 1% 1% 4% 1%
C Provide senior services 30% 39% 6% 1% 22% 2%
D Manage traffic congestion in the city 33% 43% 16% 6% 2% 1% E Maintain city streets and roads 51% 41% 5% 2% 0% 0%
F Manage growth and development 24% 42% 17% 7% 9% 2%
G Provide recreation programs for all ages 37% 45% 8% 2% 7% 1% H Maintain parks and recreation areas 47% 42% 7% 3% 1% 0% I Provide cultural and performing arts 28% 45% 9% 1% 14% 3% J Promote economic development for a
healthy business community 26% 44% 13% 2% 14% 1%
K Keep public buildings and facilities clean
and attractive 45% 45% 6% 1% 2% 1%
L
Hold special community events like
summer concerts in the park and holiday
celebrations
44% 40% 6% 2% 7% 2%
M Address homelessness 20% 33% 22% 12% 11% 2%
Section 4: Public Safety
Q8
Next, Id like to ask a few questions about personal safety and security in the City of Cypress. When you are: _____, would you say that you feel very safe, reasonably safe, somewhat unsafe, or very unsafe?
Randomize
Very Safe
Reasonably
Safe
Somewhat
Unsafe
Very Unsafe
No Opinion
Prefer not to
answer
A Walking alone in your neighborhood during
the day 69% 27% 2% 1% 0% 0%
B Walking alone in your neighborhood after
dark 29% 50% 15% 4% 2% 0%
C Walking alone in commercial and retail
areas during the day 57% 36% 4% 1% 1% 0%
D Walking alone in commercial and retail
areas after dark 18% 47% 24% 6% 5% 0%
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Section 5: Recreation
Next, I would like to ask a series of questions about your households recreation activities and interests.
Q9
Have you or another adult in your household participated in a recreation or Senior Center program, class or activity provided by the City of Cypress during the past 12 months?
1 Yes 23%
2 No 72%
98 Not sure 4%
99 Prefer not to answer 1%
Q10 Do you have children under the age of 18 in your household? 1 Yes 37% Ask Q11
2 No 61% Skip to Q12
99 Prefer not to answer 2% Skip to Q12
Q11 Have one or more of the children in your household participated in a recreation program, class or activity provided by the City of Cypress during the past 12 months? 1 Yes 52%
2 No 45%
98 Not sure 2%
99 Prefer not to answer 0%
Q12 Are there any specific recreation programs, classes, or activities that you would like the City of Cypress to offer in the future?
1 Yes 31% Ask Q13
2 No 33% Skip to Q14
98 Not sure 35% Skip to Q14
99 Prefer not to answer 1% Skip to Q14
Q13
Please briefly describe the recreation programs and activities you would most want to see offered by the City of Cypress. Verbatim responses recorded and later grouped into categories shown below.
Aquatic activities, swimming lessons 14%
Team sports (soccer, baseball, basketball,
volleyball) 13%
Arts, craft classes 12%
Concerts, outdoor events 12%
Not sure, cant think of any 9%
Senior programs, activities 7%
Yoga, Pilates 6%
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Dancing classes (jazz, hip hop, ballet) 6%
Fitness classes 6%
Cooking, wine tasting classes 5%
Computer, programming classes 4%
Table games (cards, chess) 4%
Music classes 4%
Classes in early mornings, evenings,
weekends 3%
Child programs, activities 3%
Public swimming pool 2%
Youth, teen programs, activities 2%
Activities for people with special needs,
disabilities 2%
Languages classes 2%
Theatre, acting classes 2%
STEAM classes 1%
Adult programs, activities 1%
Martial arts (Jiu-Jitsu, Tai-Chi) 1%
Safety, self-defense classes 1%
Q14
The City of Cypress is in the process of updating the recreation programs that it offers to residents. As I read a list of programs and activities, please indicate whether you or another member of your household would be very interested, somewhat interested, or not interested in participating in the activity if offered by the City. Here is the (first/next) one: _____.
Randomize
Very
Interested
Somewhat
Interested
Not
Interested
Prefer not to answer
A Childrens Sport Classes, Camps, and
Leagues 29% 25% 42% 3%
B Adult Sports Classes and Leagues 26% 35% 36% 3%
C Childrens full day Summer Camps 26% 22% 49% 4%
D Swim Lessons for all ages 38% 26% 34% 2%
E Preschool-aged Programs 19% 18% 59% 4%
F Music and Dance Classes 31% 33% 34% 2%
G Art Programs and Craft classes 30% 35% 33% 2%
H Theater Programs 24% 31% 42% 3%
I Exercise, Fitness, and Yoga classes 40% 40% 18% 2%
J Martial Arts and Self Defense Classes 27% 33% 37% 2%
K First Aid and Emergency Preparedness
Programs 40% 43% 15% 2%
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L Dog Training 23% 29% 45% 2%
M Technology classes for Children or adults 37% 33% 28% 2% N Intergenerational or Parent/Child
Participation Programs 18% 29% 50% 3%
O Movies and Concerts on the Green 45% 37% 17% 2%
P Holiday Special Events such as Egg Hunt,
Halloween, Tree Lighting, and Holiday Sing 37% 35% 26% 2% Q Family Events and Excursions 33% 36% 28% 2%
R Cooking and Culinary classes 35% 37% 26% 2%
S Water-friendly gardening and landscaping
classes 29% 35% 33% 3%
Section 6: Shopping & Economic Development
Next, Id like to ask you a few questions about your shopping habits.
Q15
Excluding grocery shopping, what percentage of your households retail shopping dollars do you spend locally in the City of Cypress? If they are uncertain, ask them to estimate.
1 Less than 10% 17%
2 10% to 19% 16%
3 20% to 29% 14%
4 30% to 39% 10%
5 40% to 49% 7%
6 50% to 59% 10%
7 60% to 69% 5%
8 70% to 79% 6%
9 80% to 89% 6%
10 90% to 100% 3%
98 Not sure 6%
99 Prefer not to answer 1%
Q16 Thinking of the retail stores and restaurants that your household visits outside of the City, are there any that you would like to have available in Cypress? 1 Yes 65% Ask Q17
2 No 18% Skip to Q19
98 Not Sure 16% Skip to Q19
99 Prefer not to answer 1% Skip to Q19
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Q17 What are the names of one or two restaurants you would most like to have located in Cypress? Verbatim responses recorded and later grouped into categories shown below.
Fast food (In-N-Out, Chick-fil-A, Chipotle,
Raising Cane's) 21%
Family restaurant chains (Applebee’s, BJ's,
Cheesecake Factory) 19%
Not sure, can’t think of any 15%
Asian cuisine (Chinese, Korean, Filipino,
Japanese/Sushi, PF Chang's) 13%
Bakeries, cafés (Denny’s, Mimi’s, Panera,
Corner Bakery, Boudin) 9%
Italian cuisine (Michael’s on Naples, Buca di
Beppo, Spaghetti Factory) 8%
Seafood (Kickin' Crab, Red Lobster, Bubba
Gump, Wahoo’s) 7%
Steakhouses (Outback, Black Angus,
Lawry’s) 7%
Mexican cuisine (Acapulco, El Torito) 6%
Organic markets with grab 'n go counters
(Trader Joe’s, Whole Foods, Sprouts) 5%
BBQ (Lucille's Smokehouse, Korean) 4%
Organic, vegan (Green Leaf, Tender Greens) 3%
Upscale dining (Mastro’s, Ruth’s Chris) 3%
Local, independent, no chain restaurants 3%
Breweries, pubs, wine bars 3%
Sports bars (Yard House, Buffalo Wild
Wings) 1%
Donut shops (Krispy Kreme, Dunkin'
Donuts) 1%
Mediterranean cuisine (Luna Grill) 1%
Other ethnic cuisine (Indian, Cuban) 1%
Q18 What are the names of one or two stores you would most like to have located in Cypress? Verbatim responses recorded and later grouped into categories shown below.
Gourmet specialty grocery (Trader Joe’s,
Sprouts, Whole Foods) 37%
Department stores (Walmart, Target, Kohl's) 22%
Not sure, can’t think of any 16%
High-end department stores (Nordstrom,
Neiman Marcus) 7%
Apparel boutiques (American Eagle, Forever
21) 5%
Supermarkets, grocery (Aldi, Food 4 Less,
Ralph’s) 5%
Electronics (Best Buy, Apple, Fry’s) 5%
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Sports, outdoors (Road Runner, Dicks, Bass
Pro Shop, REI, Adidas, Nike) 4%
Arts and crafts (Michaels, Hobby Lobby) 3%
Home décor (Bed, Bath, & Beyond, Home
Goods, IKEA) 3%
Mid to upscale clothing stores (Anne Tylor,
H&M) 2%
Large discount stores (Costco, Sams) 2%
Brand names for less stores (Marshalls,
Ross, TJ Maxx) 2%
Bookstores (Barnes & Noble) 2%
Entertainment (AMC Theaters, bowling
alley) 1%
Shopping malls, outlets 1%
Beauty supply (ULTA) 1%
Home improvement (Lowes, Home Depot,
Orchard Supply) 1%
Footwear (Boot Barn, DSW, Sketchers) 1%
Ethnic supermarkets 1%
Pet supply (PetSmart) 1%
Section 7: Priorities
The City of Cypress has limited financial resources to provide local services and projects desired by residents. Because it cant fund every service and project, the City must set priorities.
Q19
As I read each of the following items, please indicate whether you think the City should make the item a high priority, a medium priority, or a low priority for future city spending. If you feel the City should not spend any money on this item, just say so.
Please keep in mind that not all of the items can be high priorities.
Here is the (first/next) one: _____ Should this item be a high, medium or low priority for the City or should the City not spend any money on this item? Randomize
High Priority
Medium
Priority
Low Priority
Should not
spend money
Not Sure
Prefer not to
answer
A Make more resources and City services
available online for residents 25% 37% 30% 5% 2% 1%
B Create a Cypress Recreation Center with a
gymnasium, pool, and community facilities 39% 28% 23% 9% 1% 1% C Refurbish and improve the amenities at
existing community parks 33% 49% 15% 1% 1% 1%
D Maintain streets and roads in good
condition 69% 27% 3% 1% 0% 1%
E Provide incentives to attract new employers
and jobs to the City 38% 39% 14% 6% 3% 1%
F Work with property owners to revitalize
older, outdated commercial centers 35% 38% 20% 5% 1% 1% Questionnaire & Toplines
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G Attract more entertainment options to
Cypress for families, kids, and adults 29% 34% 28% 7% 1% 1% If Q19G=1, ask Q20.
Q20
You indicated that attracting more entertainment options to Cypress for families, kids, and adults should be a high priority. Do you have any specific entertainment options that youd like available in the City of Cypress? If yes, ask: Please briefly describe them to me. Verbatim responses recorded and later grouped into categories shown below.
Movie theater, cinemas 36%
Not sure, can't think of anything 26%
Concerts, events, plays 14%
Downtown area with shops, cafes,
entertainment 8%
Bowling alley, arcade 7%
Skating areas (roller, ice) 6%
Large community park for all ages 6%
Mini golf 4%
Multi-cultural events, festivals 3%
Trampoline parks 3%
Community theatre 2%
Public swimming pool, aquatics 2%
Art center 2%
Movies at the park 2%
Sports bar 1%
Restaurants, high-end dinning 1%
Entertainment, fun center 1%
Nightlife, clubs 1%
Section 8: Communication
Q21
Overall, are you satisfied or dissatisfied with the Citys efforts to communicate with residents through newsletters, the Internet, local media, and other means? Get answer, then ask: Would that be very (satisfied/dissatisfied) or somewhat (satisfied/dissatisfied)? 1 Very satisfied 29%
2 Somewhat satisfied 50%
3 Somewhat dissatisfied 11%
4 Very dissatisfied 4%
98 Not sure 5%
99 Prefer not to answer 0%
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Q22 Is there a particular topic or issue that youd like to receive more information about from the City?
1 Yes 31% Ask Q23
2 No 63% Skip to Q24
99 Prefer not to answer 6% Skip to Q24
Q23 Please briefly describe the topic. Verbatim responses recorded and later grouped into categories shown below.
Future plans, development, permits 22%
Safety, crime activity, reports, solutions 17%
Information about community events,
activities 13%
Homeless issues in general 8%
Information about road work, traffic control 8%
City agenda, general information 7%
Not sure, can't think of anything 6%
City ordinances, codes, enforcement issues
(house appearances, parking issues) 5%
Street cleaning, recycling, landscaping, city
maintenance 5%
City budgeting, allocation of funds 4%
House rental information in general 2%
Animal, pest control 2%
City meeting schedule, outcomes 2%
Emergency preparedness 1%
School information, issues 1%
Q24 In the past 12 months, have you visited the Citys website or received communications from the City?
1 Yes 56%
2 No 36%
98 Not sure 7%
99 Prefer not to answer 1%
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Q25
As I read the following ways that the City can communicate with residents, Id like to know if you think they would be a very effective, somewhat effective, or not at all effective way for the City to communicate with you.
Randomize
Very
Somewhat
Not at all
Not sure /
Prefer not
to answer
A Email & Electronic Newsletters 54% 34% 8% 3%
B Social Media sites such as Facebook,
Twitter and Instagram 39% 37% 18% 7%
C
A Smart Phone application that would allow
you to communicate with the City, report
issues, and receive updates
53% 31% 10% 5%
D City website 42% 44% 11% 3%
E Materials mailed directly to your house 48% 36% 14% 2% F Advertisements in local papers 12% 34% 48% 5%
G Text messages 39% 34% 20% 7%
H Town-hall style meetings 20% 48% 26% 6%
I Nextdoor 15% 30% 29% 26%
J Channel 36 Government Access Channel 8% 26% 55% 11% Q26
How much attention do you pay to the issues, decisions and activities of your city government? Would you say that you are very attentive, somewhat attentive, slightly attentive, or not at all attentive?
1 Very attentive 17%
2 Somewhat attentive 43%
3 Slightly attentive 29%
4 Not at all attentive 9%
98 Not sure 1%
99 Prefer not to answer 1%
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Section 9: Background & Demographics
Thank you so much for your participation. I have just a few background questions for statistical purposes.
D1 In what year were you born? Year recoded into age groups below. 18 to 24 13%
25 to 34 14%
35 to 44 17%
45 to 54 22%
55 to 64 16%
65 or older 17%
Prefer not to answer 1%
D2 Do you own or rent your residence in Cypress?
1 Own 66%
2 Rent 29%
99 Prefer not to answer 5%
D3
Which of the following best describes your employment status? Would you say you are employed full-time, part-time, a student, a homemaker, retired, or are you in-between jobs right now?
1 Employed full-time 56%
2 Employed part-time 6%
3 Student 8%
4 Homemaker 3%
5 Retired 19%
6 In-between jobs 3%
98 Not sure 1%
99 Prefer not to answer 4%
D4 What is your gender? (record by voice if telephone interview) 1 Male 49%
2 Female 47%
99 Prefer not to answer 3%
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D5 What ethnic group do you consider yourself a part of or feel closest to? Read list if respondent hesitates
1 Caucasian/White 38%
2 Latino/Hispanic 19%
3 African-American/Black 3%
4 American Indian or Alaskan Native 1%
5 Asian -- Korean, Japanese, Chinese,
Vietnamese, Filipino or other Asian 26%
6 Pacific Islander 0%
7 Middle Eastern 2%
8 Mixed Heritage 3%
98 Other 2%
99 Prefer not to answer 8%
Thanks so much for participating in this important survey! This survey was conducted for the City of Cypress.
Post-Interview & Sample Items
S1 Survey Language
English 87%
Spanish 7%
Korean 5%
CITY OF CYPRESS
CITY COUNCIL REPORT
City Council Regular 19.
FROM: Jeff Draper, Director of Recreation and Community Services DATE: 01/10/2022
SUBJECT: Consider Lexington Park Operating Policies, Field Allocations, and Rental Rates
RECOMMENDATION
1. Introduce for first reading an Ordinance, by title only, amending Chapter 17-72 of the Cypress Municipal Code regarding synthetic turf; and
2. Set a public hearing for February 14, 2022, to consider revisions to the Recreation and Park District master fee schedule, to establish Lexington Park athletic field rental fees, pavilion rental fees, food truck fees, and equipment storage fees.
DISCUSSION
Cypress’ newest public park, Lexington Park, will open early this year. Lexington Park includes two multipurpose athletic fields (one natural turf and one synthetic turf), shaded playgrounds, a multi-use sports court, a quarter-mile walking path, six picnic shelters, two exercise areas, restrooms, and 244 parking spaces.
This report follows a City Council workshop in May 2021 that provided direction regarding Lexington Park field allocation policies and funding strategies guidance. As Lexington Park's construction nears completion, it is recommended the City Council approve operating policies, athletic field allocations, and set a public hearing to establish rental rates.
General Park Operations
Lexington Park’s has attracted attention throughout the community because of its outstanding amenities and because it is the first large park to open in Cypress since Veterans Park (1995) and the only park in recent history not built at the same time as the adjacent neighborhood.
Despite the unique aspects of its development, Lexington Park will operate under existing general park regulations and in the same manner as Cypress’ other athletics-oriented parks (Arnold Cypress and Oak Knoll). Recreation and Community Services, working with the Recreation and Community Services Commission and the Advisory Committee on Use of Athletic Facilities (ACUAF), is committed to ensuring Lexington Park is a neighborhood and citywide amenity.
In addition to ACUAF policies (attached) and permit requirements designed to manage traffic, parking and noise impacts, the Municipal Code’s general park regulations (attached) ensure parks offer safe and attractive places for passive and active recreation and are compatible with surrounding neighborhoods. The regulations make it unlawful to:
Enter or loiter in a closed park*
Camp overnight
Engage in any disorderly conduct
Consume or possess alcohol*
Hold an organized or sponsored event (including sporting competitions) in which more than 25 persons are expected to attend*
Practice, carry on, conduct or solicit for any trade, occupation, business, or profession* Vandalize, tamper with or remove any building, structure or equipment Install, use or operate a loudspeaker or sound amplifying equipment* * These activities may be (and are regularly) allowed with a Recreation and Community Services permit.
Synthetic Turf Regulations
Lexington Park has Cypress’ first synthetic turf athletic field and a Municipal Code amendment to ensure the turf remains in first-class condition is recommended. The recommended regulations prohibit animals, food, flavored drinks, substances that can stain, metal cleats, equipment with sharp/narrow legs, and vehicles to preserve and protect the turf.
These regulations are consistent with guidance from the turf manufacturer and other cities with synthetic turf fields. Violators are subject to a fine or the cost to clean/repair any damage, whichever is greater.
Multi-Use Sports Court
Lexington Park’s multi-use sports court can accommodate a variety of sports (including basketball, volleyball, and pickleball) which may require specific equipment to be set-up before play. To encourage shared use of the court, RCS will schedule it based on demand.
For example, one schedule option includes:
Monday, Wednesday,
Friday
Tuesday,
Thursday
Saturday,
Sunday
9:00 a.m. - 4:30
p.m.
Basketball Basketball Pickleball
4:30 p.m.- 9:00
p.m.
Pickleball Volleyball Basketball
Park Monitoring and Staffing
Part-time RCS employees will be present at Lexington Park during peak hours to assist park users, set-up and manage the sports court, athletic fields, and pavilion rentals. As it does at every park in Cypress, the Police Department will monitor Lexington Park (especially when the park is closed) and will enforce the general park regulations as necessary. The security camera system at Lexington Park allows the Police Department to monitor it in real-time and dispatch Officers when necessary.
Athletic Field Allocation
Athletic Field Allocation
Lexington Park’s athletic fields will operate under the City Council’s Athletic Facility Allocation, Usage and Scheduling Policy (attached). The Policy controls city athletic facilities (Arnold Cypress Park and Oak Knoll Park), as well as school district sites and:
Establishes procedures for user groups to reserve athletic fields.
Provides residents priority access to city athletic facilities.
Sets aside time for maintenance and renovation to maintain facility quality.
The Policy also establishes rules, regulations and a good neighbor policy for the benefit of the neighborhoods that host athletic facilities. Groups that fail to adhere to the Athletic Facility Allocation, Usage and Scheduling Policy may lose access to a facility.
Other Neighborhood Considerations
Lexington Park was developed to minimize impacts of park use on the surrounding neighborhood. It includes 244 parking spaces, the highest rate of parking per acre of any athletic field in Cypress:
Site Parking
Spaces Athletic Fields
Athletic
Field
Acreage
Parking
Spaces
per Acre
Lexington Junior
High 64 4 Soccer; 1Baseball 6.00 10.67
Oak Knoll Park* 104 5 Baseball 5.67 18.34
Arnold Cypress
Park** 192 4 Softball 3.70 51.89
Lexington Park 244 2 Multipurpose 2.88 84.72
*Graham Street parking lot; **Includes parking on Watson Street The permitting process provides RCS another mechanism to manage parking and reduce parking in adjacent neighborhoods. RCS does this by limiting field sizes, the number of fields in play and types of use, and staggering programming. Public Works also made prohibited pedestrian crossing Cerritos Ave at Barbara Anne Street to discourage off-site parking.
Investments in new LED lighting technology at Lexington Park will reduce the glare associated with older athletic field lighting. The LED technology offers precise controls that provide a bright, uniform light directed down at the athletic field while virtually eliminating glare and spill into nearby neighborhoods.
Operating Costs and Rental Rates
At its May 2021 workshop, the City Council directed RCS to recommend funding strategies to ensure Lexington Park remains in first class condition and allow RCS to fund the park's future rehabilitation and replacement.
As presented in the workshop, the estimated annual cost to operate Lexington Park is $400,000. This includes $275,000 for RCS programming and maintenance and $125,000 to rehabilitate and replace amenities when they reach the end of their useful life. While the eventual redevelopment of Los Alamitos Race Course will generate new property tax revenue for the District, the new revenues will not be sufficient to fund both the parks envisioned in the Town Center and Commons 2.0 Specific Plan and the new residents' demand for recreational programs and services.
It is recommended that the City Council set a public hearing to consider park rental rates to ensure Lexington Park does not gradually obsolesce without a replacement-funding source.
Multi-Use Athletic Fields Rates
Lexington Park’s athletic fields provide broad access to city programs, ACUAF, and the public. Its synthetic and natural turf fields provide the ability to match play to field size and type of use. For example, the synthetic turf field’s durability is ideal for everyday/high impact uses such as practices, while the natural turf field is a great venue for games, tournaments, and special events.
RCS surveyed facilities similar to Lexington Park and found hourly rental rates vary considerably, ranging from no charge for city-supported youth groups to $161 for non-residents.
Cypress’ hourly athletic field rental rates for Oak Knoll Park and Arnold Cypress Park are:
ACUAF -
Recreational League
ACUAF -
Competitive Teams Residents Non-Residents
$1.50 $7.50 $26 $31
Due to the wide range of fees, a range of $1.50 - $150 per hour for the natural and synthetic turf fields is recommended. The range allows for flexible pricing depending on demand, type of use, time of use, and field size. Rates for ACUAF would match those at Arnold Cypress Park and Oak Knoll Park and provide RCS the opportunity for dynamic pricing when RCS program participants and youth sports are not enjoying the athletic fields. Multipurpose athletic field rentals are estimated to generate $115,000 in annual revenue. The Recreation and Community Services Commission reviewed the recommended rates at its last meeting and advocated for increasing hourly ACUAF rates to reflect the quality of the athletic fields.
Pavilions
Picnic pavilions are the most requested park reservation. Reservations are limited to Cypress residents who can reserve pavilions at Veterans Park, Evergreen Park, and Arnold Cypress Park for $36 a day. Only one reservation is permitted per pavilion per day, reservations can be made up to 15 months in advance, and demand greatly exceeds supply. Lexington Park will add six pavilions to the city’s inventory.
RCS recommends an hourly pavilion rental fee at Lexington Park to allow for more than one resident to reserve the pavilion each day. This approach will increase access to a highly sought after park amenity and provide revenue to RCS to manage the pavilions and fund their rehabilitation and replacement.
A survey of cities with hourly pavilion rental programs found fees vary based on pavilion size and residency. Smaller pavilions (less than 50 users) rent for $5 - $45 an hour for residents and $17-$91 an hour for non-residents. Larger pavilions (greater than 50 users) rent for $5 - $45 an hour for residents and $17-$103 an hour for non-residents.
It is recommended RCS continue to limit pavilion reservations to Cypress residents and that the rental rate be $20 per hour rate for the four smaller pavilions and $35 per hour rate for the two larger pavilions. Pavilion rentals are estimated to generate $35,000 in revenue.
If this program proves successful, the City Council may consider extending it to other parks.
Food/Concessions
Lexington Park provides an innovative concession amenity - designated space for food trucks to flexibly meet user/event needs with a variety of food offerings and without the expense of building, maintaining and operating a snack bar. Based on RCS’s successful food truck partnerships at city events, a fee of 10% of gross sales or a range of $50-$300 depending on the event, estimated attendance, and type of food truck is recommended.
Sports League Equipment Storage
Sports equipment storage is a highly desired amenity by organizations who coordinate events or consistently use a park. Lexington Park includes ten storage containers to accommodate these organizations and allow RCS to store supplies. RCS recommends resident non-profit organizations be provided the opportunity to rent selected storage containers for $100 per month. Each storage container has its own lock, is secured behind a locked gate and is approximately ten feet wide and eight feet deep with a roll up door.
BUDGET IMPACT
Annual revenue from the recommended fees is approximately $150,000 and is intended to ensure the District can replace amenities when they reach the end of their useful life, as well as pay a portion of annual park operating costs.
With an expected opening date in February, revenues of $40,000 are forecasted in FY 2021-22. These revenues will be sufficient to pay the full cost of operations through June 30, 2022, while set-asides for amenity replacements will begin in FY 2022-23.
LEGAL REVIEW
The City Attorney has reviewed the Ordinance.
APPROVED BY: Peter Grant, City Manager
Attachments
Ordinance
Athletic Facility Allocation, Usage and Scheduling Policy Municipal Code Section 17-72
Municipal Code Section 17-72 with Proposed Changes
ORDINANCE NO.
AN ORDINANCE OF THE CITY COUNCIL OF THE CITY OF CYPRESS, CALIFORNIA, AMENDING SECTION 17- 72 OF CHAPTER 17; THE CYPRESS MUNICIPAL CODE RELATING TO PARK REGULATIONS WHEREAS, the City of Cypress accepted a donation of parkland property from Cypress GC, LLC of 8.797 acres in 2018; and
WHEREAS, the Cypress City Council approved the design of Lexington Park with a synthetic turf athletic field in 2019, and
WHEREAS, construction of Lexington Park is nearing competition; and WHEREAS, certain sections of the Cypress Municipal Code must be amended to include synthetic turf regulations for athletic fields.
NOW, THEREFORE, THE CITY COUNCIL OF THE CITY OF CYPRESS DOES ORDAIN AS FOLLOWS:
SECTION 1. That Section 17-72 of Chapter 17, “Park Regulations”, of the Cypress Municipal Code is amended to add the following provisions :
(x) Lead, possess, consume, use the following equipment, or carry out any activity likely to do damage on synthetic turf athletic fields:
1. Pets or other animals.
2. Food, gum, seeds, tobacco products, or any other substances that can stain.
3. Drinks other than water in non-breakable containers.
4. Metal cleats, plastic cleats longer than one inch, or footwear containing mud or debris.
5. Equipment with sharp or narrow legs including but not limited to flags, shade structures, tents, stakes, and umbrellas.
6. Vehicles of any kind including but not limited to automobiles, bicycles, scooters, skateboards, RC cars, planes, drones, or other vehicles that use fuel.
7. Any person violating any of the provisions of subsections (X)1., 2., 3., 4., 5., or 6. shall be deemed guilty of an infraction and upon conviction thereof shall be punished by a fine not to exceed five hundred dollars ($500.00) or the cost to clean or repair any damage caused, whichever is greater.
FIRST READING at a regular meeting of the City Council of the City of Cypress held on the 10th day of January, 2022 and finally adopted and ordered posted at a regular meeting held on the ___ day of ______, 2022.
MAYOR OF THE CITY OF CYPRESS
ATTEST:
CITY CLERK OF THE CITY OF CYPRESS
STATE OF CALIFORNIA }
COUNTY OF ORANGE } SS
I, ALISHA FARNELL, City Clerk of the City of Cypress, DO HEREBY CERTIFY that the foregoing Ordinance was duly adopted at a regular meeting of said City Council held on the __ day of _____, 2022, by the following roll call vote:
AYES: COUNCIL MEMBERS:
NOES: COUNCIL MEMBERS:
ABSENT: COUNCIL MEMBERS:
CITY CLERK OF THE CITY OF CYPRESS
City of Cypress
Recreation and Community Services Department
Athletic Facility Allocation, Usage and Scheduling Policy Adopted By City Council on September 27, 2010
Amendment 1 – November 28, 2011
Amendment 2 – June 10, 2013
Amendment 3 – October 27, 2014
Amendment 4 – February 26, 2018
Amendment 5 – August 26, 2019
2 (This page is intentionally left blank)
Cypress Recreation and Community Services Department Adopted by City Council 9/27/2010 Athletic Facility Allocation, Usage and Scheduling Policy Amendment 5 on August 26, 2019 City of Cypress
Recreation and Community Services Department
Athletic Facility Allocation, Usage and Scheduling Policy
TABLE OF CONTENTS
1. Scope & Purpose……………………………………………………………………….……...1
2. Definitions……………………………………………………………………………………..1
3. Residency Verification………………………………………………………………………..3
4. Classification of User Groups………………………………………………………………..3
5. Requirements to Establish a Group B Organization…..…………………………………...5
6. Usage Requests Requirements for Group B through F Organizations…………………...6
7. Fees and Permits………………………………………………….…………………...……...7
8. Permit Cancellation…………………………………………………………………………..8
9. Notice of Non-Use of Fields/Facility…………………………………………………………9
10. Notice of Exchange of Athletic Field/Facilities…….….……………………………………9
11. Rules and Regulations for Use………………………………………………………………9
12. Traffic and Parking.………………………………………………………………………...10
13. Good Neighbor Policy………………..……………………….…………………………….11
14. Maintenance...………………………………………………………………………………12
15. Storage/Concessions Use………………………………………..………………………….13
16. Concession Stand Policy….…………………………………….……………….……….....14
17. Banner/Signs…………………………………………………………………………….…..15
18. Field Reservation Hotline (including inclement weather and field closures)…….……..15
19. Three Strikes Policy for Allocated Users…..………………………...………….…….…..15
20. Security Deposits for Athletic Facilities……………………………….…………………..16
21. Appeal Process………………………………………………………….…………….…….17
Attachment A - FEES………..………………………..……………….…………………….…18
Attachment B - GROUP B INFORMATION AND QUALIFICATIONS….…….……..….19 Attachment C - SUBMITTAL AND REVIEW OF A PARK/ATHLETIC FACILITY IMPROVEMENT PROPOSAL……………………………………………..23
Cypress Recreation and Community Services Department Adopted by City Council 9/27/2010 Athletic Facility Allocation, Usage and Scheduling Policy Amendment 5 on August 26, 2019 1 1 Scope & Purpose
1.1 This document sets forth and supersedes previous policy for the City of Cypress (hereafter, “the City”) to facilitate the allocation of available athletic fields and facilities under its ownership and/or scheduling control in an equitable and fair manner. This Athletic Facility Allocation, Usage and Scheduling Policy (hereafter, “Policy”) is designed to advance the following public purposes:
1.1.1 To develop procedures for user groups to secure athletic facilities for games, practices and other events.
1.1.2 To avoid disputes among user groups over athletic facility usage, as the demand exceeds the ability to permit unlimited and/or unscheduled use by all participants.
1.1.3 To ensure that City residents have priority usage and access to City athletic facilities, since City residents shoulder the primary financial burden of the cost of constructing and maintaining City facilities.
1.1.4 To ensure that maintenance and renovation can be scheduled and implemented properly to maintain quality athletic facilities for use by the public.
2. Definitions
As used in this Policy, the following words shall have the following meanings:
2.1 C.M.C: Cypress Municipal Code.
2.2 Director: Shall mean the Recreation and Community Services Director and/or designee(s).
2.3 ACUAF: Advisory Committee for the Use of Athletic Facilities (aka Group B participants per Attachment B).
2.4 Participant: Participant(s) shall include only those players or users who are fully registered with the user organization. Coaches, officials, leaders, and staff are not considered participants.
2.5 Organization: Organization(s) shall include only those user groups listed in Section 4 and which otherwise comply with the requirements of this Policy.
2.6 Resident: A participant whose principal place of residence is within the City limits and whose residence has been verified in accordance with this Policy; or a participant whom attends an eligible school as listed within the City and School District’s Joint Use Agreement,
2.7 City Facility(ies): Any field or athletic facility which is City-owned.
2.8 School Facility(ies): Any field or athletic facility which is School-owned and/or the City has the primary allocation responsibility to include schools per the City’s Joint Use Agreement.
Cypress Recreation and Community Services Department Adopted by City Council 9/27/2010 Athletic Facility Allocation, Usage and Scheduling Policy Amendment 5 on August 26, 2019 2 2.9 Season: For the purpose of this Policy, sports shall be considered “In Season” and “Out of Season” covering two distinct time periods (Spring and Fall), in accordance with the following:
Usage Fall/Winter Spring/Summer
Opening Date August 1 February 1
Closing Date January 31 July 31
In Season Football/Soccer Baseball/Softball
Out of Season Baseball/Softball Football/Soccer
Allocation Requests Due May 1 November 1
Allocation Meeting June December
Proof of Residency Due September 15 March 15
For uses not covered above, sport seasons as governed and defined by California Interscholastic Federation regulations shall be considered in determining whether the sport is “In Season.”
2.10 In Season User: An Organization whose sport is “In Season” and shall be given first priority access to City and School facilities.
2.11 Out of Season User: An organization whose sport is not “In Season” and is given second priority access to City and School Facilities.
2.12 Light Charges: Each organization and/or individual who utilizes lighted City fields will be billed in accordance with the rates listed in the City of Cypress Master Fee Schedule.
2.13 Player Surcharge Fee: Organizations within Group B have agreed to contribute a self-imposed fee per registered participant at each registration period or with each seasonal period. These monies are to be placed into the Capital/Maintenance Surcharge Fund per season. This amount is listed in Attachment A. The amount of this fund can change with a 66% (super majority) vote of all members of Group B, but at no time can the amount be lower than $3 per registered participant in each season of play. A group conducting an annual registration for participants will be subjected to paying the Player Surcharge Fee for the respective participants for the Fall/Winter Season (August through January) and the Spring/Summer Season (February through July). The concept of this fund is to assist with projects that are “above and beyond” normal maintenance/projects to athletic facilities and fields owned by the City of Cypress/District, Anaheim Union High School District, and Cypress School District.
2.14 Non-Resident Fee: The Cypress City Council has adopted a non-resident fee for the ACUAF organizations (Group B). This fee is charged to all non-resident participants who participate in the approved organizations during each season of play. For each registration period a group is conducting, the participants will be subject to paying the Non-Resident Fee (i.e., for respective participants playing in a Fall/Winter Season, August through January, and a Spring/Summer Season, February through July) which will be collected for both times of registration.
This fee amount is listed in Attachment A.
2.15 In Good Standing: An individual or group that has complied with all City/School District financial and regulatory obligations, and has not been subject to any form of sanction, suspension or disciplinary action in the past 12 months.
Cypress Recreation and Community Services Department Adopted by City Council 9/27/2010 Athletic Facility Allocation, Usage and Scheduling Policy Amendment 5 on August 26, 2019 3 2.16 Paid Personnel: Individuals, vendors, and organizations that receive any form of wages, stipend, monetary gift, or other trade of value for services performed.
3. Residency Verification
3.1 Organizations with at least 55% resident participants, and at least 55% resident Executive Board members, are given priority for athletic facility use. Proof of residency is required for participants who register as a resident. The City requires, at its request, one of the following to verify the residence of each participant the organization claims is a resident: either a utility bill, tax or escrow papers, credit card or bank statement, car registration, or report card, with the name of the participant whose residency is being verified set forth in print on the form of verification which has been postmarked within the last six months of submittal. P.O. Boxes are not acceptable. The address on the verification must match the address the organization has on file. If the participant’s last name does not match the residency verification, documented proof that the person who is named on the verification is the parent or legal guardian of the participant must be submitted.
3.2 All organizations which are required to submit rosters for residency verification must submit an entire league roster complete with player’s first and last names, accompanied by an address, phone number, and eligible school of attendance as substituted for residency eligibility, as sorted by residency. Additionally, individual team rosters shall also be submitted containing the organization’s name, team/group name, division, team/group adult contact and phone number, and each participant’s name, address, phone number, and eligible school of attendance as substituted for residency eligibility. All information shall be submitted to the City in Excel format.
3.3 Organizations requesting permits for the Fall/Winter period must submit residency verification by September 15th of each year. Organizations requesting permits for the Spring/Summer period must submit residency verification by March 15th of each year. These residency numbers will be used to verify current permitted use and to assist with the following year’s allocation process.
3.4 Any organization found to be purposely misrepresenting its residency status will have its permit revoked immediately for the season and will lose its membership and privileges in ACUAF. Revoked groups may reapply for membership after a period of one year from time of revocation subject to the provisions of Section 5.
4. Classifications of User Groups
Facility Use Permits shall be approved and space allocated based on the following priority:
Group A: City sponsored or co-sponsored organizations, activities, and/or events.
Group B: City approved youth non-profit organization uses (ACUAF Groups) in good standing and in which at least 55% of their participants and at least 55% of Cypress Recreation and Community Services Department Adopted by City Council 9/27/2010 Athletic Facility Allocation, Usage and Scheduling Policy Amendment 5 on August 26, 2019 4 the Executive Board are residents. ACUAF Groups may fall in one of two categories:
1) Base recreation league (“Base”) - A Base league serves under the governance and operations of a City approved ACUAF group and must hold open registrations, (participants are not excluded based on a skills bias), and invoke a minimum play rule per game for all participants.
Coaching, training, camps, workshops and Board/Committee service must be on a volunteer basis and at no time shall there be paid personnel (game officials excluded).
All-Star teams are allowed to be formulated concurrently at the end of a Base league’s season, (inclusive of the same registered players from within that season) solely for the purpose of conducting the end-ofseason All-Star tournament play. Tournament play must start at the conclusion of the Base league season and last no more than six (6) weeks. Extended tournament play time may be given for extraordinary circumstances. Such All-Star teams will receive the same benefits and qualifications as a Group B Base recreation league.
2) Next league (“Next”) - A Next league serves under the governance and operations of a City approved ACUAF group and represents a level of competition that is one step higher than Base league play.
Next league and Base league teams shall register and play concurrent seasons and at no time shall the Next league play in the capacity as Club Teams. A Next league may hold tryouts to determine if a player’s skill level merits placement on a Next team and the league must invoke a minimum play rule per game for all participants.
Players not chosen to play on a Next team are guaranteed a spot to play on a team concurrently playing within the Base league.
Coaching, training, camps, workshops and Board/Committee service must be on a volunteer basis and at no time shall there be paid personnel (game officials excluded).
Next league privileges shall not be equal to, or better than, those received by a Base league.
Tournament play involving Next teams are subject to Group D rental costs of City/School fields.
At all times, games and practices involving Base or Next league play held on City and School District fields must include a resident team registered in the current season of the ACUAF approved Base or Next league.
Group B qualifications are listed on Attachment B.
Cypress Recreation and Community Services Department Adopted by City Council 9/27/2010 Athletic Facility Allocation, Usage and Scheduling Policy Amendment 5 on August 26, 2019 5 Group C: Organizations with written Joint Use Agreements with the City (i.e., Anaheim Union High School District and Cypress School District); rental contracts or other form of valid agreements approved by the City.
Group D: “In Season” followed by “Out of Season” youth non-profit organization uses; youth sports leagues whose participants are selected based on a skills bias without an ACUAF affiliated Base recreation league operating concurrent play; youth sports groups that play competitively against similar teams from other jurisdictional areas (including independent travel teams); youth non-profit organizations that provide Board/Committee service, coaching, training, camps and workshops by commercial or paid personnel (i.e., Club Sports, commercial sports camps); and youth leagues which do not invoke a minimum play rule per game. In order to qualify under the Group D classification, the non-profit group must be in good standing and at least 55% of the participants of such an organization, as well as the head coach or manager, must be Cypress residents. Verification of the head coach or manager’s residency shall be submitted in accordance with the verification requirements for a participant.
ACUAF activities, events, camps, and workshops, as well as any play involving any form of teams formulated as an extension of the current league that are not inclusive of the same registered players from the league, and without play occurring within the same season.
Group E: Individual residents, businesses, and adult non-profit entities with an office or principal location in the City; or non-residents, or competitive youth sports organizations with less than 55% of the participants from the City of Cypress.
Group F: Any other group or individual not listed above.
Groups D, E, and F are not eligible for consideration of low-to-no cost usage fees through the City’s Non-Profit Contribution Policy and/or Joint Use Agreements.
5. Requirements to Establish a Group B Organizations
5.1 Organizations desiring to apply for Group B status, or current Group B organizations that anticipate a split to form a new organization, must meet the proposed qualifications, follow the application process as outlined in Attachment B, and submit a Non-Profit Grant Request Application (provided by the Recreation and Community Services Department).
5.2 Existing and approved Group B Organizations that desire to cease their operations in favor of becoming a new but similar organization must also follow the application process as outlined in Attachment B.
Cypress Recreation and Community Services Department Adopted by City Council 9/27/2010 Athletic Facility Allocation, Usage and Scheduling Policy Amendment 5 on August 26, 2019 6 5.3 Any organization found to be purposely misrepresenting its Group B status will have its permit revoked immediately and will lose its membership and privileges in ACUAF. Revoked groups may reapply for membership after a period of two years from time of revocation subject to the provisions of Section 5.
6. Usage Request Requirements for Group B through F Organizations:
Facilities will only be permitted for activities that the facility is designed or classified for, or for activities that do not compromise the facility quality and integrity, or the general welfare or safety of the public.
6.1 Group B organizations are required to submit athletic facility usage requests by November 1st of each year for the following spring/summer usage and by May 1st of each year for the following fall/winter usage. All usage requests that are not completed or turned in properly shall be returned to the organization for resubmission. The organization must resubmit the usage request within 72 hours of the City’s request for resubmission. Any usage requests submitted or still incomplete after this time shall result in the organization being processed as Group F status.
6.1.1 Allocation meetings for spring/summer usage shall be held in December each year and for fall/winter usage shall be held in June each year. All organizations that have timely field usage requests shall be notified of the allocation meetings.
6.2 Each organization is allowed a maximum of two designated organization contacts in order to represent them on City/School athletic facility usage requests for all teams and/or all City/School communications and it is required that one of these representatives must be the President. All communications between the City/School and the organization shall go through the established primary contact(s).
6.3 In the event that two or more requests are received for the same field from groups with equivalent priority scheduling status, the groups shall first work together to resolve the issue through compromise. If the issue cannot be resolved by the groups, City staff will use good judgment in determining the field allocation for the season. In these cases, priority consideration shall be given in the order stated below:
A. Total number of Cypress residents served.
B. The organization with a history of past field use on specific fields.
C. Highest percentage of Cypress residents served.
D. Greatest number of games between two Cypress based teams.
E. Number of strikes accumulated within the past two years.
F. Field allocation formula.
For organizations classified in Group B, the City shall determine the field allocation formula based on the total number of resident participants per organization, divided by 12, which equals the number of teams for each organization.
Cypress Recreation and Community Services Department Adopted by City Council 9/27/2010 Athletic Facility Allocation, Usage and Scheduling Policy Amendment 5 on August 26, 2019 7 For example:
Organization Blue has 800 participants, 600 are residents (600 divided by 12) = 50 teams Organization Red has 350 participants, 250 are residents (250 divided by 12) = 21 teams Organization Green has 200 participants, 150 are residents (150 divided by 12) = 12 teams Total number of Teams = 83
Organization Blue’s allocation: 50 divided by 83 = 60% of available field inventory Organization Red’s allocation: 21 divided by 83 = 25% of available field inventory Organization Green’s allocation: 12 divided by 83 = 14% of available field inventory When percentages do not equal a whole number, (i.e., 34.35%), the percentage shall be rounded down to the nearest whole number (i.e., 34%).
6.4 Group B organizations that desire to create an expanded sports program within their league must register the proposal with the City in conformance with above Section 5 at least nine months prior to the estimated starting date of the new or expanded league. The City reserves the right to deny the proposal and use of any City athletic facility to any organization or group if the City determines that a new or expanded program shall negatively impact the allocation of any City athletic facility. The City cannot guarantee the use of any City athletic facility.
6.5 All organizations are required to submit schedules for athletic facility usage for each season. The schedule(s) shall clearly separate games and practices.
Requests not separating games from practices shall be returned and are subject to provisions of 6.1
6.6 Organizations are to schedule athletic facility uses in a manner that maximizes time and use of space by incorporating back-to-back games and practices as opposed to using staggered times.
7. Fees and Permits
7.1 Pursuant to this policy the City of Cypress Master Fee Schedule determines all fees to be charged for City-owned facilities; and School Districts determine all fees to be charged for school-owned facilities, including security deposits.
7.2 Requests for permits to use City athletic facilities are made through the City of Cypress Recreation and Community Services Department, 5700 Orange Avenue, Cypress, CA 90630, (714) 229-6780. An application and agreement request for use of City facilities is required. In order for the permit to be valid all fees must be paid in full.
7.3 Except for Group B classifications, requests for permits to use School athletic facilities are made through the school district offices. Group B classifications shall file school permit requests through the City of Cypress Recreation and Community Services Department.
7.4 Except in athletic facilities at which a permit is required for groups of ten (10) persons or more, no person shall hold a gathering, celebration, event, or activity Cypress Recreation and Community Services Department Adopted by City Council 9/27/2010 Athletic Facility Allocation, Usage and Scheduling Policy Amendment 5 on August 26, 2019 8 of twenty-five (25) persons or more in any park without a written permit for such use.
7.5 City staff will issue invoices to the approved youth organizations during their permitted allocation. Invoices are to be paid in full within 30 days of receipt. The balance of invoices not paid in full after 30 days will be taken from the Security Deposit (Section 20). Delay of payment of City-issued invoices subjects a group to the Three-Strikes Policy listed in Section 19. Organizations must adhere to the Permit Cancellation Policy in order to be eligible for refunds or credits. City staff will update permits monthly to ensure billing accuracy (refer to Section 8).
7.6 Organizations must have a copy of their valid permit available at each scheduled site and be able to present the permit to City or school officials upon request.
Failure to produce a permit when requested may result in denial of field use by City or School District.
7.7 All tournaments will be classified per Section 4 of this policy and are subject to payment of applicable City/School facility use fees. Group B Base league’s AllStar tournaments held on City facilities shall be limited to two (2) per year, per host organization under Group B rental costs. Youth athletic tournaments held on School facilities are subject to approval by the School District. Notification of the tournament(s) shall be submitted to the City or School at least three months prior to the tournament date(s) and shall only be approved if City or School facilities are available.
7.8 Youth camps on City facilities shall be limited to one (1) camp per year, per organization, with a maximum time period of one week and shall only be approved if City facilities are available. All camps will be classified per Section 4 of this policy and are subject to payment of applicable City/School facility use fees.
7.9 If City athletic facilities are not used as requested, permits may be rescinded.
Individuals, groups, or organizations not using City athletic facilities as set forth in the permit may lose their permit and/or priority allocation consideration in future allocations.
7.10 Non-profit organizations that desire to sell or prepare foods on City or school facilities during a permitted activity must obtain prior written permission from the property owners to do so (exception: permanent snack bars). The City or school district will work with the group to acquire the necessary information (i.e., activity specifics, set-up diagrams, insurance, etc.) in order to determine whether an approval is given to the group.
8. Permit Cancellation
8.1 Permits cancelled by the City may be rescheduled as available or fees paid may be credited to the permittee’s account or refunded in full.
8.2 If the City determines a City field must be closed due to inclement weather, the permittee is responsible for rescheduling the use by the end of the next business day. If the City determines there are no fields available to reschedule, a refund or credit may be issued at the City’s discretion.
Cypress Recreation and Community Services Department Adopted by City Council 9/27/2010 Athletic Facility Allocation, Usage and Scheduling Policy Amendment 5 on August 26, 2019 9 8.3 Athletic facility permits canceled by the permittee at least ten (10) days prior to the event shall be refunded or credited. No refunds or credits shall be issued if canceled less than ten (10) days.
8.4 When canceling or rescheduling permits and/or permit dates, all requests must be made in writing, by fax, e-mail, or in person. Verbal cancellations shall not be effective.
8.5 Refunds for City facility use shall be charged the standard City processing fee.
Refunds take approximately four (4) to six (6) weeks to process. Account credits and/or re-scheduling are exempt from a processing fee.
9. Notice of Non-Use of Field/Facility
9.1 Any user that has been allocated City athletic facility use and does not intend to use it must notify the City so the City athletic facility may be re-allocated or otherwise scheduled. If proper notification is given to the City at least ten days prior to the event, the appropriate credit shall be applied to user’s account.
10. Notice of Exchange of Athletic Field/Facility
10.1 No user can re-assign, sublet or exchange its allocation, or any part thereof, to another user without written approval of the City. Any such desired modification must be filed with the City in writing by both parties at least ten (10) business days prior to the requested exchange.
10.2 Users found to be reassigning, subletting or exchanging their allocation in any form without prior written approval of the City shall have all future permits revoked, and will be subjected to penalties within the Three Strike Policy outlined in Section 19.
11. Rules and Regulations for Use
All groups are responsible for ensuring that their participants obey all of the rules outlined in Sections 11, 12, and 13. Failure to adhere to such may result in the potential loss of privileges and use of facilities.
11.1 Each user group must have a representative, who is at least 18 years of age, present during all scheduled use.
11.2 Organized City field use can begin no earlier than 8:00 a.m., ending no later than 10:00 p.m. on lighted fields, and at dusk on unlighted fields. At no time will users be allowed to remain on, or in, a City facility overnight.
11.2.1 Facility hours: Indoor usage can begin no earlier than 8:00 a.m. and end no later than 10:00 p.m. Outdoor picnic area and open space permitted use can begin no earlier than 9:00 a.m. and end no later than dusk.
11.3 No use shall be scheduled for holidays including, but not limited to the following, without prior written approval from the Director:
Cypress Recreation and Community Services Department Adopted by City Council 9/27/2010 Athletic Facility Allocation, Usage and Scheduling Policy Amendment 5 on August 26, 2019 10 Martin Luther King Jr. Day, President’s Day, Easter Sunday, Memorial Day, July 4th, Labor Day, Veterans Day, Thanksgiving Day and the day after Thanksgiving, Christmas Eve, Christmas Day, and New Year’s Day.
11.4 Users must comply with all local, State and Federal regulations at all times.
11.5 Any special use request must comply with the C.M.C., such as amplified sound or the use of portable equipment, and requires prior written permission from the Director.
11.6 Use of artificial noisemakers, horns, rattles, bells, or whistles by spectators is prohibited.
11.7 Smoking is prohibited on all City athletic facilities, playgrounds, and on all School properties.
11.8 Alcoholic beverages are prohibited at all City and School facilities.
11.9 No group or person shall enter an area posted as “Closed to the Public” or “Facility Closed.” No persons shall remove such postings.
11.10 No user/group shall make or kindle a fire for any purpose, except at places so designated.
11.11 No user/group shall litter, soil, or defile the field, restrooms, or other areas of the facility.
11.12 No user/group shall indulge in riotous, boisterous, threatening, or indecent conduct.
11.13 Dogs are allowed in areas unless posted and must be led by a leash of suitable strength not more than 6’ in length. Owner/person in control of the dog is responsible for cleaning after it.
11.14 At the conclusion of each use, the user must leave promptly and quietly, and all facilities must be cleaned and cleared of debris.
11.15 At no time may teams from group B play against groups C, D, E and F at any City or School facility unless it is part of an approved youth athletic tournament as set forth in Section 7.7.
11.16 Use is limited to the areas specifically outlined in the facility permit. Use of areas outside of the permit shall be considered unauthorized uses.
11.17 For Group B permits: A resident team must be present at all times of permitted use on a City or School District facility.
11.18 Next league teams are required to wear identified uniforms (separate in color and style than Base league teams) at all times of permitted use on a City or School District facility,
11.19 All coaches, board members, and league officials holding Group B permits, must have league issued identification cards present when they are taking part in any league sponsored event, practice, game, or activity.
12. Traffic & Parking
12.1 Users shall comply with traffic and parking regulations of the California Vehicle Code and the C.M.C. The City may impose parking conditions on any permit, as well as neighborhood notification requirements on an event-by-event basis. User groups shall be solely responsible for any costs associated with such conditions, Cypress Recreation and Community Services Department Adopted by City Council 9/27/2010 Athletic Facility Allocation, Usage and Scheduling Policy Amendment 5 on August 26, 2019 11 including any traffic control, which costs shall be billed based on the thenexisting City employee’s billable hourly rate.
12.2 No user shall operate a vehicle in a park or school, except upon designated paved or improved park roads or driveways, or in or upon designated areas or trails set aside for use by such vehicles unless directed to do so by a law enforcement officer or City official, or by official signs or markings. In certain cases, the operation of a vehicle during an event permitted by the City Council or sponsored or permitted by the City may be allowed, but only with prior written approval. To this, a City issued vehicle permit, obtained at the Recreation and Community Services Department, must be placed in a visible location on the dashboard of each vehicle approved to drive onto a park site.
13. Good Neighbor Policy
Permit holders shall:
13.1 Give priority to traffic safety and strive for an overall parking reduction through carpooling and alternative transportation to practice/game locations. Not park in or block neighbors’ driveways, public alleys, and sidewalks, which are violations of the law.
13.2 Educate organization participants and guests about neighborhood parking restrictions and encourage safe and responsible driving.
13.3 At least two weeks before a permitted special event, provide a written notice to neighbors adjacent to a park/facility (and all other persons who have requested that permittees or City provide them with notices) listing details of the special event at the park/facility. The organization is responsible for distributing the notification to neighbors.
13.4 Educate participants and guests to arrive quietly and to depart in the same manner to avoid disrupting the neighborhood.
13.5 Respect and follow speed limits.
13.6 Minimize the use of car horns in parking lots.
13.7 Ensure that participants/spectators demonstrate good sportsmanship and respect others at all times.
13.8 Foster and maintain good community relations and cooperation with neighborhood and authorities.
13.9 Observe quiet hours for lighted fields after 10:00 p.m. and dusk for unlighted fields.
13.10 Respect the rights of neighbors and follow existing laws and ordinances.
13.11 For Group B - Designate a league board member as a “neighborhood liaison” for each permitted facility, including Anaheim Union High School District, Cypress School District, and City fields alike. Neighborhood liaisons can vary at each location, but all liaisons must be listed in the City’s bi-annual field application packet. Liaisons are expected to proactively communicate information with the neighbors, address concerns, and maintain positive relationships with the community.
Cypress Recreation and Community Services Department Adopted by City Council 9/27/2010 Athletic Facility Allocation, Usage and Scheduling Policy Amendment 5 on August 26, 2019 12 14. Maintenance
The City/School’s first priority is the proper maintenance of City/School facilities and then providing such City/School facilities for organized use. Per the established priority of maintenance of City/School athletic facilities, game requests shall be honored first, and practice use last.
14.1 The City shall determine and schedule annual maintenance programs at all City facilities. The City shall attempt to be flexible in accommodating user groups, but, ultimately, safety and City facility maintenance shall take priority. The City shall determine the closure of any City facility and the availability of alternate sites for use.
14.2 The City/School shall have the authority to close any field/facilities for any of the following:
14.2.1 City/School engages in maintenance involving any field or facility.
14.2.2 When health and safety of participants are threatened due to impending or existing conditions, including but not limited to, rain, muddy conditions, smog alerts, winds, pesticide application or earthquakes or other natural occurrences and/or disasters.
14.3 The City will evaluate all athletic fields on an annual basis. This will include an evaluation to determine the need for the addition of infield mix, mound mix and other materials that may be needed. After they are evaluated, fields requiring material will have deliveries scheduled as user groups are able to receive the material, coordinate timely distribution of the materials, and proper grading of the infield areas. For additional material beyond what the City has determined is required, a written request must be to the Recreation and Community Services Department. If it is determined that there is a need for additional materials, the requesting group will work directly with Recreation and Community Services staff to obtain such material.
14.4 Lining any City or School facilities with chalk, paint, or the equivalent is not permitted without permission of the City or School.
14.5 Burning of lines or other markings on any City or School facility is prohibited.
14.6 The City and Schools encourage groups to rotate the location of drills and practice plans to ensure optimal playing conditions.
14.7 It is the responsibility of Group B organizations to provide field preparation such as dragging and lining of fields, and providing and placing bases/non-permanent goals at City fields. All portable equipment must be removed from the facility daily. No long-term storage is permitted unless approved in writing by the City.
14.8 No work to modify, repair, alter, or improve any City or School facility shall be done without the City or School’s written approval per Section 14.9.
14.9 Group B participants may submit a written Capital Project request to modify, repair, alter or improve any City facility as part of the Capital/Maintenance Surcharge program. Such submittals shall be accepted twice a year, during the semi-annual ACUAF meetings held each spring and fall with the City. Submittals made outside of this schedule will be reviewed on an emergency basis and must be submitted 30 days in advance of the requested work in order to call a special Cypress Recreation and Community Services Department Adopted by City Council 9/27/2010 Athletic Facility Allocation, Usage and Scheduling Policy Amendment 5 on August 26, 2019 13 ACUAF meeting for consideration of the project’s funding approval and acceptance by the City. All requests shall include detailed information as outlined in Attachment C. The City shall review the request and make a determination at its earliest convenience. Submittals will only be accepted for Capital Projects:
Infrastructure and facility projects involving construction, improvements, and land acquisitions that upgrade and maintain the nature and useful life of the facility. All completed Capital Improvement Projects and their associated equipment become the property of the City. Submittals for Capital Outlay will not be considered. Capital Outlay is the purchase of assets such as uniforms, playing equipment, tools, machinery, and vehicles that are otherwise the responsibility of each ACUAF group to purchase for their operations.
14.10 Vendors involved in the design, construction, and/or installation of the project shall meet all licensing, bonding, and certification requirements of the City.
14.11 No permanent structures or equipment shall be erected on City facilities unless approved in writing by the City. Approved permanent structures become the property of the City.
14.12 All league representatives (paid or volunteer) must be at least 18 years of age and have a valid driver’s license to operate basic field preparation vehicles on City facilities.
14.13 In the case where any group has undertaken or completed unauthorized maintenance, repair and/or improvement to a City facility, the group is 100% responsible to reimburse the City for the full cost to return the facility to its original condition. Such work will be completed under the timeframes established by the City, and shall be done by City employees or City-approved contractors. The group committing the offense will also be subject to immediate sanctions of facility use by the City.
15. Storage/Concessions Use
15.1 The City, at its discretion and upon terms and conditions it imposes, may permit designated areas for storage or for concessions. No permanent storage containers or shelves are allowed without prior written permission of the City.
15.2 The City assumes no liability or responsibility for any equipment, items, or storage units kept in the storage or concession areas.
15.3 User groups are not allowed to alter or change locks on any City facilities. The City shall issue up to three (3) sets of keys to the user group for seasonal use.
Duplication of keys by user group is not allowed. All keys must be turned in at time of final inspection. Applicable facility fees/deposits, if any, shall be charged per the Master Schedule of Fees and Charges.
15.4 All facilities, at all times, should be kept clean with all items properly stored for safety and no equipment shall be left out. At the conclusion of each seasonal permit, the user shall remove all equipment and clean the area and equipment thoroughly.
15.5 Any flammable and/or toxic substances are strictly prohibited in any enclosed or indoor area, including, but not limited to, storage containers.
Cypress Recreation and Community Services Department Adopted by City Council 9/27/2010 Athletic Facility Allocation, Usage and Scheduling Policy Amendment 5 on August 26, 2019 14 15.6 No person shall make or kindle a fire except in an appropriate device approved for that purpose.
16. Concession Stand Policy
16.1 The primary user of the park facility will receive priority use of the concession stand. All other use must be approved by the City.
16.2 The user group is responsible for maintaining a hygienic and safe environment at all times. This includes proper storage of all food and the prevention/removal of any insect or rodent infestation.
16.3 The primary user must abide by all water quality, health and safety standards and regulations and be available for inspections by the Health Department and/or City staff.
16.4 A refundable deposit (see Section 20) must be on file prior to permits being issued and will remain on file at all times for use of the concession stand. The user group shall be responsible for the cleaning of the concession stand (sweeping, trash removal, wiping counters) after each use.
16.5 Up to three (3) keys are issued to the user group for the concession stand and cannot be duplicated. The cost for lost keys or the need to re-key will be deducted from the deposit.
16.6 The deposit on file will be forfeited if stored material, with the exception of City owned capital equipment, is not removed within fourteen (14) days of completion of the season or activity. The facilities must be free of any perishable items. All primary user group equipment must be disconnected from electrical outlets.
Tanks containing helium or propane must be properly secured. All primary user group equipment that is not removed from the facility at the end of the season will be removed by the City at the expense of the primary user.
16.7 The City may conduct random inspections of the facilities at any time to ensure compliance to guidelines.
16.8 The user group is responsible and liable for loss or damage to any items brought in to the concession stand.
16.9 Adult supervision must be maintained at all times for children under the age of 18 working in the concession stand.
16.10 User groups are responsible for adhering to the City’s Ordinance concerning water quality and illegal discharges as listed in Chapter 13, Article IV of the Cypress Municipal Code as well as Chapter 13, Article VIII of the Cypress Municipal Code relative to the City’s Fats, Oils and Grease (FOG) Program.
Failure to do so will result in a fine and the group’s discontinued use of the concession stand for an indefinite period.
16.11 Repairs for damage or replacement of equipment to the concession stand or City owned capital equipment due to misuse, or as a result of the facility being left unlocked; or fines imposed upon the City due to a group’s violation of health, safety and/or water quality regulations will be deducted from the deposit. All damage or fines in excess of the deposit will be billed to the user group and must be paid prior to any future permits being issued.
16.12 The City reserves the right to discontinue a group’s use of a concession stand due to a group’s negligence in maintaining a hygienic and safe environment and/or Cypress Recreation and Community Services Department Adopted by City Council 9/27/2010 Athletic Facility Allocation, Usage and Scheduling Policy Amendment 5 on August 26, 2019 15 due to excessive misuse and damage to the facility and/or failure to adhere to the City regulations including, but not limited to, water quality mandates.
17. Banners/Signs
17.1 Sponsorship banners may be displayed at an athletic facility by a Group B user who holds permits at that facility during their primary season. A portion of the sponsorship proceeds received by Group B users will be retained by the Cypress Recreation and Community Services Department. Announcement banners or signs may only be placed in designated areas where the group’s activity occurs, and are only allowed with the permission from the City via the Temporary Use Permit process. The City’s form for a Temporary Use Permit serves as the group’s banner request form and must be submitted to the Recreation and Community Services Department at least three weeks prior to desired installation for City consideration.
17.2 The City reserves the right to prohibit displays of banners that would otherwise be deemed inappropriate to the public and unsuitable for youth groups.
18. Field Reservation Hotline (including inclement weather and field closures)
18.1 In the event of inclement weather or other unforeseen circumstances, fields may be closed. It is the user’s responsibility to call the City’s Reservation Hotline at (714) 229-6734 after 2:00 p.m. Monday through Friday, and after 8:00 a.m.
Saturday and Sunday, to check the hotline throughout the day and repetitive days as conditions warrant to verify field closures. Groups cannot play on fields that are closed. If a group plays on closed fields the City may bill the user for damage to the fields and revoke future permits. Violations shall constitute a strike against the user (see Section 19).
19. Three Strikes Policy for Allocated Users
19.1 Purpose
The purpose of this policy is to implement a systematic method of enforcing the local, State and Federal laws, and the Athletic Field Allocation, Usage and Scheduling Policy. The City reserves the right to cancel or suspend field/facility permits for games, practices, and other usages based upon users violating a local, State or Federal laws, or the established Athletic Field Allocation, Usage and Scheduling Policy. Notwithstanding this Policy of Three Strikes, the City reserves the right to revoke any user group’s right to use any City facility for any single serious violation and/or which causes damage to property or injury to person(s).
19.2 Strike One:
Strike One consists of documented activity in direct violation of any portion of this Athletic Facility Allocation, Usage and Scheduling Policy. A seven (7) day delay of payment on City-issued invoices is an automatic strike against a group.
Cypress Recreation and Community Services Department Adopted by City Council 9/27/2010 Athletic Facility Allocation, Usage and Scheduling Policy Amendment 5 on August 26, 2019 16 Penalty: A disciplinary letter shall be written to the user’s organization/president and copied to each board member documenting the violation. The letter shall be placed in the organization’s file. Strike Ones are not subject to appeal.
19.3 Strike Two:
Strike Two occurs after a second documented violation within one year from Strike One. In the case of a fourteen (14) day delay of payment on a City-issued invoice the group will receive an automatic two strikes regardless if it has occurred more than a year from the previous bill payment delay.
Penalty: A disciplinary letter revoking the group’s use permit for up to 50% of the group’s total field permits based on severity of violation. For example, should a group continue to practice and play on a field that is closed due to maintenance or inclement weather, the group will lose permitted field time immediately.
19.4 Strike Three:
A Strike Three documented violation within one year from Strike Two. In the case of a direct violation of a local, State or Federal law, and/or a twenty-one (21) day or more delay of payment of a City-issued invoice the group will receive an automatic three strikes against the group regardless if it has occurred more than a year from a previous strike.
Penalty - Revocation of permit in direct violation or revocation of all permits held by user group.
19.5 Violation Examples (Not exclusive)
Use of a field that has been closed due to inclement weather or for other reasons as set forth in Section 14.
If an organization has a field permitted at 8:00 a.m. and teams start to practice at 7:30 a.m.
If permitted user #1 allowed non-permitted user #2 to use their permitted field without City approval, this violation would constitute a strike against both users.
After permitted use the organization fails to maintain restrooms and/or leaves trash/litter on the premises.
Unauthorized upgrades, maintenance, or repairs conducted on City or school facilities.
20. Security Deposits for Athletic Facilities
20.1 All organizations, regardless of classification, must have a $150 security deposit on file as designated by the City. Organizations using City concession stands must have an additional $150 security deposit on file at all times as designated by the City. Security deposits will be collected at the June and December allocation meetings. Security deposits will be returned within four to six weeks of organization’s final payment each season unless the group has incurred damages or outstanding fees. For accounting purposes, security deposits cannot be rolled over year to year. Organizations have up to 30 days to replace funds if deducted Cypress Recreation and Community Services Department Adopted by City Council 9/27/2010 Athletic Facility Allocation, Usage and Scheduling Policy Amendment 5 on August 26, 2019 17 due to non-compliance from original security deposit. If it is determined that a user group has caused damage, security deposits will be used for (but not limited to) repairing said damaged fields, facilities, and property. This includes staff time to collect trash or for additional maintenance to fields damaged by use during inclement weather or field closures. Any 30-day delay of payment of City issued invoices will be deducted from the Security Deposit (Section 7.4) and is subject to the strike provision (Section 19).
21. Appeal Process
21.1 An organization that has been the subject of disciplinary action, or that wishes to challenge an action imposed by the City as related to this Athletic Field Allocation, Usage and Scheduling Policy has the right to file a written appeal to the Director within 15 days of the date of their disciplinary letter. The Director shall make a determination of the appeal within 20 working days of receipt of the group’s appeal notice. Actions related to Strike One violations are not subject to appeal.
An organization may appeal the administrative decision upheld by the Director via an appeal to the Recreation and Community Services Commission. To do so, the organization shall provide a written appeal to the Commission within 15 days of the date of the Director’s determination letter concerning the original appeal.
The Commission shall properly post a scheduled meeting within 35 days from the receipt of the appeal notice. A majority vote of the Commissioners will overturn the action imposed by the Director.
21.2 In the case of suspension of field use or other privileges, the City reserves the right to uphold the discontinuation of the group’s facility usage, or other privileges, during the appeal process. The City will determine the issue on a caseby-case basis based on the best interests of the City and the overall general health, safety and welfare of the community.
21.3 Decisions and appeals of the Director and the Recreation and Community Services Commission may be overturned by the City Council should the Council decide to agendize the item. City Council has the final authority on all matters.
Cypress Recreation and Community Services Department Adopted by City Council 9/27/2010 Athletic Facility Allocation, Usage and Scheduling Policy Amendment 5 on August 26, 2019 18 ATTACHMENT A
FEES
Per Section 2.12 - Player Surcharge Fee: There exists a Player Surcharge Fee to be paid by each ACUAF participant at each registration period for the purpose of seeding a Capital/Maintenance Surcharge Fund. This is an ACUAF self-initiated charge as determined by a unanimous vote of the ACUAF members in March of 1997. The fee amount is provided to ACUAF groups semi-annually and may only be changed upward and must receive a passing vote of two-thirds of the ACUAF members. At no time shall this fee go below the introductory charge of $3 per participant per registration period.
The Player Surcharge Fees are to be used for desired ACUAF projects that are “above and beyond” the normal Maintenance/Capital projects undertaken by the City and/or those school districts with joint use agreements.
Per Section 2.13 - Non-Resident Fee: Recognizing that City residents shoulder the primary financial burden to construct and maintain City athletic facilities, the Cypress City Council adopted a non-resident fee for the ACUAF organizations (Group B) and is outlined in the City of Cypress Master Fee Schedule. This fee is charged to all non-resident ACUAF participants at each registration period.
Effective July 1, 2018, all ACUAF Next leagues shall pay a Non-Resident Fee that is 50% higher than the Base Non-Resident Fee. Any future change to this fee will outlined in the City of Cypress Master Fee Schedule.
ACUAF Field Rental Fee
Effective July 1, 2020, all ACUAF organizations shall pay an hourly field rental fee of $1.00 per hour per field of usage. Hourly field usage fees will increase an additional $.50 per year until hourly fees reach $2.00 per hour per field.
ACUAF Next League Field Rental Fee
Effective July 1, 2018, all ACUAF Next leagues shall pay a Field Rental Fee that is 50% higher than the Base Field Rental Fee, or a minimum of $7.50 per hour. Any future change to this fee will outlined in the City of Cypress Master Fee Schedule.
All other fees and deposits are specified within the City of Cypress Master Fee Schedule.
Cypress Recreation and Community Services Department Adopted by City Council 9/27/2010 Athletic Facility Allocation, Usage and Scheduling Policy Amendment 5 on August 26, 2019 19 ATTACHMENT B
GROUP B INFORMATION AND QUALIFICATIONS
Group B/Advisory Committee on Use of Athletic Facilities (ACUAF) Information Group B Organizations are also referred to as members of the Advisory Committee on Use of Athletic Facilities (ACUAF). This group was first established in 1978 by the Recreation and Parks Commission in order to assist in scheduling athletic facilities on a fair basis in order to meet the needs of the various leagues within the District as well as District programming. Recreation and Park staff serves on the committee and is recognized as the chairperson responsible for calling the meetings. The current recognized member/youth sports of ACUAF are City-affiliated youth leagues (or their equivalent as approved by the City) of:
AYSO Soccer, Cypress Girls Softball, Pony Colt Baseball, Cypress Youth Baseball (Pony League).
Group B Use of School Facilities
Joint-use agreements for priority use of school district property for City/Recreation and Park District and recognized City sponsored groups, such as ACUAF, exist between Cypress School District and Anaheim Union High School District. The agreements afford Group B/ACUAF members a privilege to use school facilities at low-to-no-cost. Recreation staff serves as the point of contact for the school permit processing for ACUAF groups.
The City and School District reserve the right to renegotiate their Joint-use agreements to amend terms or address changes in operations.
In order for Group B to use school district facilities that qualify under an existing joint use agreement with the City, such groups must comply with AB 1557, Mathis. School facilities: use by nonprofit youth organizations: recreational youth sports leagues. This law amends Section 38134 of the California Education Code and expands the Civic Center Act and allows an ACUAF group whose monthly participant charge averages no more than $60 per month to be granted the use of qualified school facilities. Such use applies to practices and games only and does not apply to fundraising activities.
When using AUHSD facilities, Group B organizations shall only play against other teams from the same league serving under the governance and operations of a City approved ACUAF group (i.e., Intra-league play).
I. Group B Qualifications
In order to qualify and be considered as a member of Group B, all of the following criteria must be met:
1. A new organization must have two continuous years or more of documented athletic facility usage within the City as permitted by the Cypress Recreation and Community Services department. Existing Group B organizations anticipating a split to form a new Cypress Recreation and Community Services Department Adopted by City Council 9/27/2010 Athletic Facility Allocation, Usage and Scheduling Policy Amendment 5 on August 26, 2019 20 organization, or individuals planning to organize an expanded sports program, must have completed an application to be considered as a Group B member at least nine months prior to the estimated starting date of the new or expanded league.
2. Group B membership is limited to non-profit youth sports organizations in good standing that serve community youth 19 years of age and under.
3. The program must not duplicate a service provided directly through the City/Recreation and Park District or the Advisory Committee on Use of Athletic Facilities (ACUAF).
4. The organization must have a minimum of 150 participants per season and provide proof that they have a minimum Cypress residency rate as listed within Section 4, under Group B at the time of application. Residency rate requirements are subject to change and must be adhered to in order to maintain Group B status. 5. The group’s Executive Board must have at least 55% residents at the time of application to receive the highest priority for membership consideration. Executive Board residency rate requirements are subject to change and must be adhered to in order to maintain Group B status.
6. Composition of youth sports teams within an ACUAF group may fall into one of two categories:
a) Base recreation league – A Base league must allow for open registration (i.e., there are no exclusions to registration such as a tryout or a skills bias to determine participation). Base leagues must have a minimum of 125 participants per season. b) Next league – A Next league may hold tryouts to determine if a player’s skill level merits placement on a Next team. Players not chosen to play on a Next team are guaranteed a spot to play on a team concurrently playing within the Base league. Next leagues must have a minimum of 25 participants, but shall not exceed more than 30% of the Base league. Cypress Pony Baseball shall be grandfathered in until such a time when their Base recreation league achieves a participation rate of 125 players for one season.
7. There shall be an “Everyone Plays” philosophy; therefore, the organization’s rules of play must allow for a minimum playing time for all participants per game.
8. Coaching, training, camps, workshops and Board/Committee Service given to the participant during league practice or play must be on a volunteer basis and at no time shall a player be coached or trained by paid personnel.
9. The organization shall not limit or discriminate membership, or be exclusive to membership, based on race, religion, socioeconomic status, and ability/disability (exception: an organization exclusively involving special needs youth is allowed to be considered as a Group B organization).
II. Submittals Required
As outlined in Section 5, organizations desiring to apply for Group B status must follow the application process and submit a Non-Profit Grant Request Application which is provided by the Recreation and Community Services Department to include the following information:
A current roster of the board of directors or other governing body The organization’s by-laws
Current rosters of Base league and/or Next league registrants with proper participant residency verification (as set forth in Section 3) Cypress Recreation and Community Services Department Adopted by City Council 9/27/2010 Athletic Facility Allocation, Usage and Scheduling Policy Amendment 5 on August 26, 2019 21 The name, address, phone number, and email address of no more than two designated organization contacts
Organization’s website address
Statement of purpose, objectives, philosophy of service Statement of type and number of facilities needed
Statement of projected growth pattern over the next five years Draft agreement that includes the following:
a) Insurance requirements
b) Assurances of applicant to follow policies and guidelines for membership
c) Indemnification of City/School Districts by applicant d) Length of agreement and review for renewal
e) Cancellation clause
f)Financial statement requirements
g) Mandatory participation in payment of ACUAF related fees (i.e., Athletic Facility Surcharge Fees, Non-Resident Fees)
h) Mandatory representation to all ACUAF meetings
A field security deposit (see Section 20)
Proof of registration as a not-for-profit corporation with the State of California or the IRS Determination letter dated within the past year A current budget summary including a Balance Sheet, Profit/Loss statement and the group’s operation budget for the coming year (additionally, the organization’s Form 990 is highly desired)
Certificate of insurance evidencing coverage in the amounts and type of insurance required
A Code of Conduct applicable to the organization that stipulates a sportsmanship requirement of all participants as well as outlining tenets for participants to follow that match the intent of the Good Neighbor Policy outlined in Section 13
III. Application Process
A Selection Committee consisting of Recreation and Community Services staff will review and process the organization’s submittals.
The following process will be used for review of submittals:
IV. Process for Review of Submittals by Selection Committee The Selection Committee shall:
1. Determine if the application is complete.
2. Determine if the groups meet the overall qualifications and its non-profit status is in good standing.
3. Determine if applicant has at least 55% of its participants and executive board members residing in
4. the City of Cypress.
5. Determine if the group’s program or service is needed or duplicated.
Cypress Recreation and Community Services Department Adopted by City Council 9/27/2010 Athletic Facility Allocation, Usage and Scheduling Policy Amendment 5 on August 26, 2019 22 6. Determine if the proposed program or service could be provided as an extension of an existing organization or agency.
7. Determine if space is available to accommodate the group’s size and needs at current levels and at levels projected five years from the date of review.
8. Determine if the service could be provided without the subsidy of the City/Recreation and Park District.
9. Determine longevity of needed sponsorship. Specifically, will the proposed program be added as “all in” or will it be added as a “pilot program” and offer continued assistance only as long as it is seen as a mutually beneficial partnership.
10. Provide a summary report and recommendation for consideration by the Recreation and Community Services Commission.
V. Approval Process
1. Once the Selection Committee has provided a summary report, the item shall be agendized for consideration at a meeting of the Recreation and Community Services Commission, wherein the submittals, program proponents, and the Committee’s recommendation will be presented for the Commission’s consideration.
2. A determination for approval must be made by a two-thirds vote (five members) of the Recreation and Community Services Commission.
3. Upon approval of a new ACUAF Group, the group will need to abide by the schedule listed in Section 2.9 for submittal of athletic facility allocation requests.
4. The Cypress City Council has the final authority on all matters, thus, decisions of the Director of Recreation and the Recreation and Community Services Commission may be overturned by the City Council should the Council decide to agendize the item.
Cypress Recreation and Community Services Department Adopted by City Council 9/27/2010 Athletic Facility Allocation, Usage and Scheduling Policy Amendment 5 on August 26, 2019 23 ATTACHMENT C
SUBMITTAL AND REVIEW OF A PARK/ATHLETIC FACILITY IMPROVEMENT
PROPOSAL
Per Section 14.9 of this policy, the guidelines apply to ACUAF (Group B) members only.
BACKGROUND
In 1997, a Capital/Maintenance Surcharge Fund was created in the form of a surcharge fee charged to each ACUAF Player at every registration period in order to create a pool of funds for Capital/Maintenance projects for athletic facility improvements. The funds are to be used for projects that are “above and beyond” the normal Maintenance/Capital projects undertaken by the City and/or those school districts with joint use agreements. The guiding force for all proposals shall be on a focus of safety over aesthetics.
Proposals for projects are made to the City for initial review and those deemed acceptable are then considered by the ACUAF members in allocating the shared funds for the projects.
PROCESS AND REQUIREMENTS FOR PROPOSALS
ACUAF groups may submit a written proposal to the City for consideration of Capital Projects to modify, repair, alter, or improve any park or athletic facility as part of the Capital/Maintenance Surcharge program.
Such submittals shall be accepted twice a year for consideration during the semi-annual ACUAF meetings held each spring and fall with the City. The submittal deadline to the City shall be 30 days in advance of the semi-annual ACUAF meeting date in order to allow time for staff to review proposals for completion and for feasibility prior to placing the matter on the agenda for the pending ACUAF meeting.
Submittals made outside of this schedule will only be considered on an urgency basis due to unforeseen circumstances and must be submitted 30 days in advance of the requested work in order to call a special ACUAF meeting for consideration of the project’s funding approval and acceptance by the City.
The City will only accept submittals from ACUAF members whose fees are paid and current with the City.
Submittals will only be accepted for Capital Projects which include infrastructure and facility projects involving construction, improvements, and land acquisitions that upgrade and maintain the nature and useful life of the facility.
Submittals for Capital Outlay will not be considered. These include the purchase of assets such as uniforms, playing equipment, tools, machinery, and vehicles that are otherwise the responsibility of each ACUAF group to purchase for their operations.
Cypress Recreation and Community Services Department Adopted by City Council 9/27/2010 Athletic Facility Allocation, Usage and Scheduling Policy Amendment 5 on August 26, 2019 24 The City reserves the right to reject any proposal that is deemed incomplete, incompatible, or otherwise deemed to be unnecessary.
At no time shall installations, repairs, and/or alterations to any City facility commence without the authorization of and required permits issued by the City’s Building Department.
All submittals shall include the following information in order to determine the need, scope, and feasibility of the proposed project, equipment specifications, construction details, and all other necessary documents for the City’s Building Department to determine compliance and safety. Statement of need
Documentation of the scope of proposed project
Sources of funding
Certification from vendor/manufacturer of equipment cost/specifications Two (2) sets of construction/installation plans detailing structural calculations of the project, including any electrical work, for the review of the City’s Building Department Proof that all contractors involved in the design, construction and/or installation of the project meet all licensing, bonding, and certification requirements of the City All City projects will be subject to assessment by City’s Building Inspectors during any essential phase of the enterprise.
All completed Capital Improvement Projects and their associated equipment becomes the property of the City.
School District projects are subject to review and approval by school district personnel.
Proposal Review Process
Staff will review all proposals to:
1. Determine if the application is complete.
2. Determine if the project is needed or duplicated, and incorporates safety over aesthetics.
3. Determine if the group’s project is feasible and acceptable by the City. For School District projects, City staff will serve as the liaison to facilitate the ACUAF group’s proposal for the school’s review.
4. Determine if the project’s scope requires additional public action (i.e., conduct a Public Hearing) or obtain City Council/School Board approval.
If the proposal meets all of the required elements it will be placed on the ACUAF meeting agenda for consideration by the ACUAF members.
ACUAF Surcharge Fund Allocation Process:
This process outlines the method to which ACUAF Surcharge Funds can be applied to proposed Capital/Maintenance projects
1. Available funds – The fund will never be expended in its entirety. Recognizing the importance of these pooled funds, ACUAF members must remit their portion of the Cypress Recreation and Community Services Department Adopted by City Council 9/27/2010 Athletic Facility Allocation, Usage and Scheduling Policy Amendment 5 on August 26, 2019 25 maintenance surcharge funds collected at each registration period before the close of the season in which the funds were collected.
2. Limits of allocating annual funds for projects – No more than one-half of the total available funds may be allotted per fiscal year for Capital/Maintenance projects. This amount, or parts thereof, shall be considered for projects at the spring and fall ACUAF meetings. City staff shall be responsible for the accounting of funds and the provision of designated funding amounts available at each proposal period.
3. Approvals for Funding – Each ACUAF organization is represented by one vote. A quorum of “50% plus one” of the groups must be present for all voting matters. A majority approval of ACUAF members is required to approve funds for project proposals. A tie vote does not approve funding as it is not a majority vote.
4. For any ACUAF Capital/Maintenance project requiring more than one-half of the total annual allocation, a supermajority vote of two-thirds of the ACUAF members is required.
5. Changes to the Allocation Process – Elements of the allocation process may be changed upon the unanimous agreement of the ACUAF groups and will take effect with the next semi-annual meeting held after the changes are approved.
Guidelines for ACUAF Groups to Consider for Allocation of Funds The following criteria may be considered when awarding ACUAF Capital/Maintenance Surcharge Funds toward proposed Capital Projects by ACUAF groups:
1. Is the project focused on safety aspects over aesthetics?
2. Does the project enhance programming for the community youth?
3. Are other funding sources included in the project that enables the ACUAF Capital/Maintenance Surcharge funds to be leveraged?
4. Does the project meet the needs of, or potentially infringe upon, other ACUAF groups?
5. Is the project of a community benefit in that it upgrades the useful life or nature of the facility?
Unauthorized Projects or Maintenance Conducted on City or School Facility In the case where an ACUAF group has undertaken or completed unauthorized maintenance, repair and/or improvement to a City or School facility, the ACUAF group will be made 100% responsible to reimburse the City or School for the full cost to return the facility to its original condition. Such work will be completed under the timeframes established by the City or School, and shall be done by City/School employees or City/School approved contractors. The ACUAF group committing the offense will also be subject to immediate sanctions of facility use as outlined in Section 19.
Cypress Municipal Code
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Chapter 17 OFFENSES—MISCELLANEOUS
Sec. 17-72. Park regulations.
It shall be unlawful for any person within the limits of any park or other recreation facility (as those terms are defined in subsection (v) below) owned and operated by the city to:
(a) Lead or let loose any animal except:
1. Dogs on a leash or cats, which are under the immediate control of the custodian of the same; or
2. Small pets which are held by a custodian at all times.
The provisions of this section shall not apply to any city-sanctioned event which makes an exception to this subsection. (b) Distribute any handbill or circular on or within any city park or recreation facility, or post or affix to any city park or recreation facility property, any bills, notice, paper or advertising device or matter of any kind. The distribution of fliers at any city sanctioned event shall be conducted only at the times and locations determined by the city.
(c) Camp or lodge overnight. No person shall erect tents, shacks, or any other temporary shelter for the purpose of overnight camping in violation of Section 17-4, nor shall any person leave in a park after closing hours any movable structure or vehicle that could be used for such purpose in violation of Section 17-4. The provisions of this section shall not apply when in connection with a city-sanctioned event. (d) Construct or erect any building or structure of whatever kind, whether permanent or temporary in character, without permit from the city for such purpose.
(e) Enter, remain within, or loiter in or upon any park or recreation facility during the hours such park or facility is deemed closed by posted signs except to attend a city sanctioned event or pursuant to an authorization issued by the city and then only in such park area or recreation facility area as designated by the city. This section shall not be enforced against homeless persons sitting, lying, or sleeping on any park or recreation facility when no alternative shelter is available in accordance with the holding in Martin v. City of Boise (9th Cir. 2018) 902 F.3d 1031, and only during the timeframe that the case of Martin v. City of Boise (9th Cir. 2018) 902 F.3d 1031 is applicable law within the jurisdiction of the Ninth Circuit unless the procedures in Section 17-4(e)(2) are followed. (f) Engage in any disorderly conduct. Disorderly conduct includes, but is not limited to:
1. To engage in riotous, threatening or indecent conduct, or using abusive, threatening, or profane language
2. Any other violation of any section of the Penal Code section of the State of California regarding disorderly conduct
(g) Consume, distribute, or be in the possession of any alcoholic beverage except pursuant to an authorization issued by the city.
(h) Possess, transport, purchase, sell, giving away, or consume or ingest any nonprescription narcotics or illegal drugs.
(i) Hold any organized or sponsored event, service, sporting event, concert, exercise, parade or exhibition at which more than twenty-five (25) persons are expected to attend without first obtaining a permit for such event from the city.
(j) Light or maintain any fire except in designated picnic stoves, barbecues, fire pits or other area provided for such purposes.
(k) Operate fuel powered model or miniature helicopters or airplanes, rockets or missiles of any type except in areas designated by the city for such purposes.
(l) Play, practice or in any way engage in the game of golf except at times and places designated by the city for such purposes.
(m) To practice, carry on, conduct or solicit for any trade, occupation, business or profession of whatsoever kind or character without permission of the city. Nothing in the Subsection is intended to prevent any person from expressing freedoms protected by the First Amendment.
(n) Dig or remove any soil, rock, stone, tree, shrub or plant, down-timber or other wood materials, or make any excavation by tool, equipment, blasting, or other means, except in designated sandboxes of the city. No materials, substances or objects shall be placed in the sandbox sand. (o) Willfully mark, deface, disfigure, injure, tamper with, displace or remove, any building, bridge, table, bench, fireplace, railing, paving, water line or other public utility, sign, notice or placard, monument, post, or other structure or equipment.
(p) Install, use or operate a loudspeaker or any sound-amplifying equipment for the purpose of giving instruction, direction, talks, lectures, or of transmitting music to any persons in any park except under permit issued by the city and when operated in accordance with the terms of such permit. No person shall play any radio, tape recorder or other electronic sound-producing device, including those inside vehicles, at such a volume so as to be audible at a distance of 150 feet or more.
(q) For any female to expose the areola(s) of her breast(s), except while breastfeeding an infant, or for any person, male or female, to expose his or her genitalia or buttocks. The provisions of this section shall not apply to persons four (4) years of age or younger.
(r) Throw, discard or dispose of any garbage or refuse upon the ground or in any place other than a garbage can or other receptacle maintained for such purpose. Large construction trash, waste, or motor oil may not be disposed of in any garbage can or receptacle in a city park.
(s) Molest, injure or kill any animal.
(t) Drive or otherwise operate a vehicle upon surfaces other than those maintained and open to the public for purposes of vehicular travel. No person shall ride or propel a bicycle, scooter, skateboard, or roller skates outside of areas designated for such use.
(u) Swim, fish in, bathe in, wade in, release pet animals in or pollute the water of any fountain, pond, lake, stream, reservoir or other area not designated for such purposes except by permission of the city. (v) For the purposes of this section, the following terms shall have the meanings set forth herein:
1. Park means any public park or portion thereof, including a body of water, a publicly owned recreation or playground area, or any building or recreation facility thereon, including parking lot areas adjacent thereto, within the city which is owned and maintained by the city and/or the Cypress Recreation and Park District as a public park whether or not such has been formally dedicated to such purpose.
2. Recreation facility means any building or structure which is located on public property and available for use by the public for recreation purposes which is owned and maintained by the city and/or the Cypress Recreation and Park District.
(w) 1. No owner or other person having the charge, custody or control of any dog(s) shall permit, either willfully or through failure to exercise due care, any such dog(s) to defecate and to allow any such feces to remain in any park or recreation facility, as those terms are defined in subsection (v) above.
2. Any person having charge, custody or control of any dog(s), in a park or recreational facility, shall have in possession a suitable disposable bag or container for the purpose of complying with the requirements of this section.
3. For purposes of this subsection, a “suitable disposable bag or container” shall not be considered to be an article of clothing.
4. The provisions of this section shall not apply to blind persons being accompanied by a trained guide dog.
5. Any person violating any of the provisions of subsections (w)1., 2., or 3. shall be deemed guilty of an infraction and upon conviction thereof shall be punished by a fine not to exceed one hundred dollars ($100.00). (Ord. No. 1064, § 1, 11-22-04; Ord. No. 1187, §§ 3, 4, 5-10-21.) View the mobile version.
Sec. 17-72. Park regulations.
It shall be unlawful for any person within the limits of any park or other recreation facility (as those terms are defined in subsection (v) below) owned and operated by the city to:
(a) Lead or let loose any animal except:
1. Dogs on a leash or cats, which are under the immediate control of the custodian of the same; or
2. Small pets which are held by a custodian at all times.
The provisions of this section shall not apply to any city-sanctioned event which makes an exception to this subsection.
(b) Distribute any handbill or circular on or within any city park or recreation facility, or post or affix to any city park or recreation facility property, any bills, notice, paper or advertising device or matter of any kind. The distribution of fliers at any city sanctioned event shall be conducted only at the times and locations determined by the city. (c) Camp or lodge overnight. No person shall erect tents, shacks, or any other temporary shelter for the purpose of overnight camping in violation of Section 17-4, nor shall any person leave in a park after closing hours any movable structure or vehicle that could be used for such purpose in violation of Section 17-4. The provisions of this section shall not apply when in connection with a city-sanctioned event. (d) Construct or erect any building or structure of whatever kind, whether permanent or temporary in character, without permit from the city for such purpose. (e) Enter, remain within, or loiter in or upon any park or recreation facility during the hours such park or facility is deemed closed by posted signs except to attend a city sanctioned event or pursuant to an authorization issued by the city and then only in such park area or recreation facility area as designated by the city. This section shall not be enforced against homeless persons sitting, lying, or sleeping on any park or recreation facility when no alternative shelter is available in accordance with the holding in Martin v. City of Boise (9th Cir. 2018) 902 F.3d 1031, and only during the timeframe that the case of Martin v. City of Boise (9th Cir. 2018) 902 F.3d 1031 is applicable law within the jurisdiction of the Ninth Circuit unless the procedures in Section 17-4(e)(2) are followed.
(f) Engage in any disorderly conduct. Disorderly conduct includes, but is not limited to:
1. To engage in riotous, threatening or indecent conduct, or using abusive, threatening, or profane language
2. Any other violation of any section of the Penal Code section of the State of California regarding disorderly conduct
(g) Consume, distribute, or be in the possession of any alcoholic beverage except pursuant to an authorization issued by the city.
(h) Possess, transport, purchase, sell, giving away, or consume or ingest any nonprescription narcotics or illegal drugs.
(i) Hold any organized or sponsored event, service, sporting event, concert, exercise, parade or exhibition at which more than twenty-five (25) persons are expected to attend without first obtaining a permit for such event from the city. (j) Light or maintain any fire except in designated picnic stoves, barbecues, fire pits or other area provided for such purposes.
(k) Operate fuel powered model or miniature helicopters or airplanes, rockets or missiles of any type except in areas designated by the city for such purposes. (l) Play, practice or in any way engage in the game of golf except at times and places designated by the city for such purposes.
(m)To practice, carry on, conduct or solicit for any trade, occupation, business or profession of whatsoever kind or character without permission of the city. Nothing in the Subsection is intended to prevent any person from expressing freedoms protected by the First Amendment.
(n) Dig or remove any soil, rock, stone, tree, shrub or plant, down-timber or other wood materials, or make any excavation by tool, equipment, blasting, or other means, except in designated sandboxes of the city. No materials, substances or objects shall be placed in the sandbox sand.
(o) Willfully mark, deface, disfigure, injure, tamper with, displace or remove, any building, bridge, table, bench, fireplace, railing, paving, water line or other public utility, sign, notice or placard, monument, post, or other structure or equipment. (p) Install, use or operate a loudspeaker or any sound-amplifying equipment for the purpose of giving instruction, direction, talks, lectures, or of transmitting music to any persons in any park except under permit issued by the city and when operated in accordance with the terms of such permit. No person shall play any radio, tape recorder or other electronic sound-producing device, including those inside vehicles, at such a volume so as to be audible at a distance of 150 feet or more.
(q) For any female to expose the areola(s) of her breast(s), except while breastfeeding an infant, or for any person, male or female, to expose his or her genitalia or buttocks. The provisions of this section shall not apply to persons four (4) years of age or younger. (r) Throw, discard or dispose of any garbage or refuse upon the ground or in any place other than a garbage can or other receptacle maintained for such purpose. Large construction trash, waste, or motor oil may not be disposed of in any garbage can or receptacle in a city park.
(s) Molest, injure or kill any animal.
(t) Drive or otherwise operate a vehicle upon surfaces other than those maintained and open to the public for purposes of vehicular travel. No person shall ride or propel a bicycle, scooter, skateboard, or roller skates outside of areas designated for such use. (u) Swim, fish in, bathe in, wade in, release pet animals in or pollute the water of any fountain, pond, lake, stream, reservoir or other area not designated for such purposes except by permission of the city.
(v) For the purposes of this section, the following terms shall have the meanings set forth herein:
1. Park means any public park or portion thereof, including a body of water, a publicly owned recreation or playground area, or any building or recreation facility thereon, including parking lot areas adjacent thereto, within the city which is owned and maintained by the city and/or the Cypress Recreation and Park District as a public park whether or not such has been formally dedicated to such purpose.
2. Recreation facility means any building or structure which is located on public property and available for use by the public for recreation purposes which is owned and maintained by the city and/or the Cypress Recreation and Park District. (w) 1. No owner or other person having the charge, custody or control of any dog(s) shall permit, either willfully or through failure to exercise due care, any such dog(s) to defecate and to allow any such feces to remain in any park or recreation facility, as those terms are defined in subsection (v) above.
2. Any person having charge, custody or control of any dog(s), in a park or recreational facility, shall have in possession a suitable disposable bag or container for the purpose of complying with the requirements of this section.
3. For purposes of this subsection, a “suitable disposable bag or container” shall not be considered to be an article of clothing.
4. The provisions of this section shall not apply to blind persons being accompanied by a trained guide dog.
5. Any person violating any of the provisions of subsections (w)1., 2., or 3. shall be deemed guilty of an infraction and upon conviction thereof shall be punished by a fine not to exceed one hundred dollars ($100.00).
(x) Lead, possess, consume, use the following equipment, or carry out any activity likely to do damage on synthetic turf athletic fields:
1. Pets or other animals.
2. Food, gum, seeds, tobacco products, or any other substances that can stain.
3. Drinks other than water in non-breakable containers.
4. Metal cleats, plastic cleats longer than one inch, or footwear containing mud or debris.
5. Equipment with sharp or narrow legs including but not limited to flags, shade structures, tents, stakes, and umbrellas.
6. Vehicles of any kind including but not limited to automobiles, bicycles, scooters, skateboards, RC cars, planes, drones, or other vehicles that use fuel.
7. Any person violating any of the provisions of subsections (X)1., 2., 3., 4., 5., or 6. shall be deemed guilty of an infraction and upon conviction thereof shall be punished by a fine not to exceed five hundred dollars ($500.00) or the cost to clean or repair any damage caused, whichever is greater.
(Ord. No. 1064, § 1, 11-22-04; Ord. No. 1187, §§ 3, 4, 5-10-21.) CITY OF CYPRESS
CITY COUNCIL REPORT
City Council Regular 20.
FROM: Ad Hoc Subcommittee, Mayor Morales and Council Member Peat DATE: 01/10/2022
SUBJECT: Consider California Voting Rights Act - City Council Election Format Community Forums Informational Presentation
RECOMMENDATION
Approve California Voting Rights Act - City Council Election Format Community Forums informational presentation.
DISCUSSION
On September 20, 2021, the city received a letter from attorney Kevin Shenkman of Shenkman & Hughes, PC on behalf of the Southwest Voter Registration Education Project alleging voting within Cypress is racially polarized, resulting in Asian-American vote dilution, and therefore, that the city’s at-large system for electing Council Members violates the California Voting Rights Act (CVRA). Mr. Shenkman threatens to sue the city to force a change to its election system if the City Council does not voluntarily transition from at-large elections prior to the November 2022 City Council election.
In at-large election systems like Cypress', voters of an entire city elect all members of the City Council. Nearly every city that has received a CVRA violation challenge has transitioned to by-district elections which divide a city into districts. Voters in each district elect their Council Member, who must also live in that district. However, there are other election systems that may comply with the CVRA, including cumulative voting.
Since receiving Mr. Shenkman's threat of litigation, the City Council has met eight times in closed session to discuss the alleged CVRA violation and the city's options for a response.
To date, the City Council has engaged a demographer to assess the merits of the claim and negotiated an extension to the deadline Mr. Shenkman set for the city to respond to his demand that Cypress change its system for electing Council Members at-large.
At its November 22 meeting, the City Council created an ad hoc subcommittee to recommend a series of public forums and an outreach plan to inform the community about the CVRA, at-large and by-district election systems, and collect input from residents about this important issue. The information gathered from the community forums and public outreach will play an important role in the City Council's assessment and deliberation of the CVRA violation claim and the manner by-which Cypress elects its leaders.
Working with the City Manager and community outreach specialists from Communications LAB, Mayor Morales and Council Member Peat recommended a schedule and format for the community forums along with an informational presentation and outreach plan.
At its December 27 special meeting, the City Council approved the subcommittee's recommendation for three community forums beginning in the middle of January. The approved forums are different days, times and locations to provide the greatest opportunity for participation. Communications LAB will provide translation resources.
Date Start
Time
Location
Wednesday, January
19 6pm Virtual
Tuesday, February 15 5pm* Navy Golf Course banquet
rooms
Saturday, February 26 10am Community Center
* The 5pm start time at Navy Golf Course was dictated by the facility's schedule and projected staff resources.
The January 19 virtual meeting will be recorded and posted on the city's website and residents will have the opportunity to provide written input to the City Council after viewing the recording or attending a community forum.
The approved format includes a moderator (Communications LAB), a short welcome from the Mayor, and a pre-recorded 20 to 30 minute informational explainer video presentation, followed by community input. Each public speaker will have two minutes for comments or short questions/clarifications of the City Council; more complicated questions will be recorded and responded to on the website; the City Council will take comments until all attendees have had the opportunity to speak; and attendees may have a second opportunity to speak if there are no remaining first-time speakers, and it is less than two hours since the start of the meeting.
The City Council reviewed and provided direction on the narrative presentation (attached) on December 27. Upon City Council approval, Communications LAB will translate the presentation into the explainer video for the community forums and website. Representatives from Communications LAB will attend the January 10 City Council meeting virtually to answer questions and collect any City Council-directed changes. Following the January 10 meeting, Communications LAB will script, record and edit the informational video ahead of the first community forum on January 19.
BUDGET IMPACT
None.
LEGAL REVIEW
The City Attorney has reviewed the narrative presentation.
APPROVED BY: Peter Grant, City Manager
Attachments
Presentation
ELECTION
SYSTEMS
At-Large or District
Electoral Processes
Presentation
City of Cypress
5275 Orange Avenue, Cypress, CA 90630 • www.CypressCA.org About this
Presentation
• Overview of Voting Rights protections
• Explain the City’s recent CVRA Challenge
• Present Cypress’ Election History
• Provide Overview of different Electoral Systems
• Solicit feedback from our Community
Welcome
Voting
Rights Act
(1965)
• Landmark federal legislation
• Born out of the 1960’s Civil Rights Movement
• Prohibits racial discrimination in voting
• Enforces 14th & 15th Amendments
National
California
Voting
Rights Act
(CVRA)
• Initially passed in 2001
• Revised in 2015
• Enhances federal protections
• Prohibits racially polarized voting
State
Two Decades
of Change
• 216 school districts
• 34 community college districts
• 137 cities
• 35 water and other special districts
• All counties are now by-district
State
The Cypress
CVRA
Challenge
• Cypress has received notice on behalf of a Plaintiff(s) • Alleges that current election system is diluting Asian votes • Not a formal legal action, typically precedes legal action • Cypress must decide to defend or accept the challenge Local
What Has
Happened to
Date?
• Challenge received on September 20, 2021
• City Council is assessing challenge
• Demographer engaged to provide initial study
• City Council must make a decision
Local
What Are
At-Large
Elections?
• City of Cypress currently utilizes this system
• All Voters may vote upon each available positions
• Similar to statewide office elections
• Candidates may live anywhere in the jurisdiction
State & Local
What Are
By-District
Elections?
• Cypress would be divided by population into Districts • CVRA Challenges add additional considerations
• Candidates must live in the District
• District Voters elect one Candidate to represent them Elections
Are There
Different
Types of
District
Elections?
• Yes – there are several different models
• School & Special Districts most likely to use alternatives • Include: At-Large Voting By-District, Multi-Winner Contests, Plurality, Ranked Choice and, Cumulative Voting.
• Not all meet the stated CVRA goals
Elections
What
Happens
Next?
• The deliberative process continues
• The City Council must decide to defend against
the challenge or voluntarily move to a By-District system • There are two possible outcomes
Local
What have
Other Cities
Done?
• Cypress is not alone in this matter
• Cypress has not been formally sued
• Other cities have…and paid heavy settlements
Local
Where Does
Cypress
Stand?
• Demographer has made initial review
• Assessment was inconclusive
• Demographics do not clearly show IF the City
is racially polarized or if Asian votes are diluted
Local
By the Numbers Total Population:
50,151
50.6% White
35.2% Asian Pacific Islander
20.2% Latino
Source: U.S. Census, https://www.census.gov/quickfacts/fact/dashboard/cypresscitycalifornia/PST045221 Election
History
2020
• At-Large Voting in place
• Multiple Candidates
• Winners:
Hertz (1) & Marquez (2)
• Hertz
• Marquez
• Hertz &
General Election Results for 2020
City of Cypress City Council
Candidate Asian Voters Overall
Bhence 6 5
Thompson 4 8
Gersten 8 9
Hayashida 2 3
Hertz 3 1
Strong 7 6
Mauss 9 4
Marquez 1 2
Fuller 5 7
Election
History
2018
• At-Large Voting in place
• Multiple Candidates
• Winners:
Peat (1) & Berry (2)
Morales (3)
• Hertz
• Marquez
• Hertz &
General Election Results for 2018
City of Cypress City Council
Candidate Asian Voters Overall
Peat 2 1
Marquez 5 4
Morales 4 3
Bradley 1 5
Bryan 6 6
Berry 3 2
How are
Districts
Created?
• Include communities of interest
• Be compact
• Be contiguous
• Have visible (natural and man-made) boundaries
• Include respect for past voter selections
• Plan for future growth
Districts
Characteristics
of the At-Large
System
• All Voters vote on all available seats
• Candidates represent entire city
• Candidates answer to all voters
Characteristics
of the By-District
System
• Voters elect a single District representative
• Candidates represent a Single District
• Candidates answer to their District voters
Community
Feedback
• Provide feedback during meeting
• Submit a Question Online
• Send an email to City Council
• Take the Survey
Questions
ELECTION
SYSTEMS
At-Large or District
Electoral Processes
Presentation
City of Cypress
5275 Orange Avenue, Cypress, CA 90630 • www.CypressCA.org