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City Council Standing Committee
March 16, 2022

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March 16, 2022
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CITY OF DIAMOND BAR

PUBLIC SAFETY COMMITTEE MEETING
MARCH 16, 2022
2:00 PM
City Hall Grand Conference Room
21810 Copley Drive

1. Call to Order

2. Roll Call

3. Public Comments

4. Discussion Items
a. Presentation of 2021 Public Safety Annual Report

5. Committee Member Comments

6. Adjourn
Agenda #: 4.a
Meeting Date: March 16, 2022
TO: Members of the City Council Standing Committee
FROM: Daniel Fox, City Manager
TITLE: PRESENTATION OF 2021 PUBLIC SAFETY ANNUAL REPORT

STRATEGIC
GOAL: Safe, Sustainable & Healthy Community
RECOMMENDATION:

Receive presentation.

FINANCIAL IMPACT:

None.

BACKGROUND:

Since incorporation, Diamond Bar has partnered with the Los Angeles County Fire Department for fire and emergency medical response services and the Los Angeles County Sheriff’s Department for law enforcement services. The City also has a longstanding contractual relationship with Inland Valley Humane Society (IVHS) to provide animal care and control services. The Public Safety Annual Report (Attachment 1) provides the City Council Public Safety Committee with a detailed overview of programming and statistics for each agency in calendar year 2021. The report was presented to and reviewed by the City Council Public Safety Committee on March 16, 2022. The analysis below is a brief summary of the report’s contents.

ANALYSIS:

Inland Valley Humane Society (IVHS)
In 2021, IVHS responded to 1,508 service calls, adopted out 152 dogs and cats to Diamond Bar homes, and cited 176 violations of City animal ordinances.

Los Angeles County Fire Department

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In 2021, Diamond Bar fire stations responded to 3,549 incidents, including 41 fires and 2,389 rescue/emergency medical services calls. Due to the COVID-19 pandemic, many in-person fire prevention programs and training and education/engagement opportunities were postponed, including:
• Annual Tonner Canyon Wildland Fire Training Exercise (SOLAR) • Annual Brush Clearance Inspection Program
• Community Emergency Response Team (CERT)
• Ready, Set, Go!
• Hands-Only CPR
• Safe Surrender
• F.I.R.E. (Family Instructions for Rapid Escape)
• Explorer Program (Post 19)
These programs are expected to return as health and safety protocols are lifted.

Los Angeles County Sheriff’s Department
In 2021, the Sheriff’s Department fielded 9,892 calls for service in Diamond Bar. Total Part 1 Crime increased 13% when compared with 2020. Part 1 Violent Crime was reduced by 1.6% with one fewer incident. Part 1 Property Crime increased by 14.2%, driven by a regional spike in catalytic converter thefts. Total burglaries decreased by

7.2% in 2021.

The Sheriff’s Department continues to partner with the City on a number of supplemental initiatives, including special operations, burglary suppression patrols and undercover operations as well as education, engagement, and outreach. Like Fire Department outreach programs, in-person events were largely postponed due to COVID-19 health and safety protocol.

PREPARED BY:

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REVIEWED BY:

Attachments:

1. Public Safety Annual Report - 2021 - Final Draft

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City of Diamond Bar

PUBLIC SAFETY
Annual Report
2021

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Attachment: Public Safety Annual Report - 2021 - Final Draft (Public Safety Annual Report - PS Comm) City of Diamond Bar - 2021 Public Safety Annual Report | I PUBLIC SAFETY ANNUAL REPORT - 2021
Table of Contents
INTRODUCTION _____________________________________________________________ 1 INLAND VALLEY HUMANE SOCIETY & S.P.C.A. _________________________________ 1 IVHS Objectives ________________________________________________________________ 2 Adoptions______________________________________________________________________ 2 Licensing_______________________________________________________________________ 3 IVHS Statistics___________________________________________________________________ 4 LOS ANGELES COUNTY FIRE DEPARTMENT _____________________________________ 5 Fire Stations ____________________________________________________________________ 5 East County Administrative Office _____________________________________________ 6 Personnel_______________________________________________________________ 6 Fire Department Statistics ______________________________________________________ 6 Fire Prevention and Preparedness Programs ___________________________________ 6 Annual Tonner Canyon Wildland Fire Training (SOLAR) ____________________ 7 Annual Brush Clearance Inspection Program _____________________________ 7 Community Emergency Response Team _________________________________ 8 Ready, Set, Go!_________________________________________________________ 8 Hands-Only CPR _______________________________________________________ 10 Safe Surrender _________________________________________________________ 10 Explorer Program (Post 19)______________________________________________ 10 LOS ANGELES COUNTY SHERIFF’S DEPARTMENT _______________________________ 12

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Attachment: Public Safety Annual Report - 2021 - Final Draft (Public Safety Annual Report - PS Comm) City of Diamond Bar - 2021 Public Safety Annual Report | II Contract Law Enforcement Program _________________________________________ 12 Diamond Bar/Walnut Station _________________________________________________ 12 Expenditures ______________________________________________________________ 13 Law Enforcement Deployment and Volunteers_______________________________ 13 Personnel______________________________________________________________ 13 Volunteers on Patrol ___________________________________________________ 14 Crime Statistics Analysis _______________________________________________________ 15 Calls for Service________________________________________________________ 16 Response Times ________________________________________________________ 16 Arrests_________________________________________________________________ 16 2021 Part 1 Crime Statistics Summary _________________________________________ 16 One-Year Comparison (2021 vs. 2020) ________________________________________ 16 Historical Comparison_________________________________________________________ 18 Five Year Comparison (2017-2021) ____________________________________________ 21 Traffic Statistics ________________________________________________________________ 21 Crime Prevention, Outreach and Advocacy _________________________________ 22 Special Operations ____________________________________________________ 23 Let’s Talk Public Safety Program ______________________________________________ 23 Neighborhood Watch__________________________________________________ 23 Coffee with a Cop_____________________________________________________ 24 Safety Speak Blog _____________________________________________________ 24 Public Safety Tip Sheets ________________________________________________ 25 Report for Reward ____________________________________________________25A

CITY OF DIAMOND BAR
21810 Copley Drive
Diamond Bar, CA 91765
(909) 839-7000 | [email protected]
www.DiamondBarCA.go

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Attachment: Public Safety Annual Report - 2021 - Final Draft (Public Safety Annual Report - PS Comm) City of Diamond Bar - 2021 Public Safety Annual Report | 1

INTRODUCTION
Since incorporation, the City Council has
made public safety its top priority, a
commitment that has resulted in Diamond
Bar’s standing as one of the safest
communities in the San Gabriel Valley.

This report will provide background and
analysis of the City’s animal control, fire
protection, and law enforcement
programs.

INLAND VALLEY HUMANE SOCIETY
& S.P.C.A.

The Inland Valley Humane Society & S.P.C.A. (IVHS)
is a nonprofit organization that provides animal
care and control services under contract to
Diamond Bar and 11 other cities and
unincorporated areas of San Bernardino County.

IVHS headquarters in Pomona is located within
approximately one mile of the city’s border,
offering convenient access for Diamond Bar pet
owners and rapid response to local enforcement
and nuisance-abatement issues. Core services
include. But are not limited to:
• 24/7/365 animal care and control services to
Diamond Bar residents.
• Animal welfare response, including
investigatory and code compliance services.
• Care, shelter, and adoption services for
surrendered pets, with the intent to find
forever homes.

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Attachment: Public Safety Annual Report - 2021 - Final Draft (Public Safety Annual Report - PS Comm) City of Diamond Bar - 2021 Public Safety Annual Report | 2 IVHS Objectives
• Provide a safe refuge for all sick, injured, abused, and abandoned animals that have no other alternatives.
• Foster compassion for all living things through education and outreach. • Promote the health and wellness of all pets in our community by providing accessible and affordable veterinary care.
• Reduce pet overpopulation.

Animal Control
IVHS animal control officers and personnel enforce the City’s animal-related ordinances, prevent cruelty by advocating and enforcing state animal protection laws, and investigate nuisance animals. They also are tasked with rescuing wild and domestic animals, providing medical care, shelter, and food when necessary.

Adoptions
IVHS leads the community in finding homes for all adoptable pets. In 2015, IVHS launched the “Getting to Zero”, a robust adoption outreach plan with the goal of saving every adoptable pet in their care. The adoption program features active social media and internet-based outreach efforts that have resulted in increased adoptions for the last several years.

To assist pet owners that must unfortunately relinquish their animal, IVHS offers the “Home-to-Home” program, an easy to use direct-to-adopter opportunity that allows animals to be re-homed without having to enter the shelter.

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Attachment: Public Safety Annual Report - 2021 - Final Draft (Public Safety Annual Report - PS Comm) City of Diamond Bar - 2021 Public Safety Annual Report | 3 Licensing
IVHS is responsible for issuing dog and cat
licenses and collecting licensing revenue in the
city. Licensing of dogs four months and older is
required by state law, and residents may secure
a license or renew an existing one via a simple
online portal.

As a result of COVID-19 considerations, routine
in-person canvassing efforts have been
modified, where residents are urged to secure
their licenses online through the IVHS website.

Modified canvassing efforts will continue, with
IVHS staff leaving information at resident doors
instead of by usual in-person communications.

Low-Cost Veterinary Services
IVHS offers licensed Diamond Bar pet owners
with low-cost spay/neuter and vaccine
appointments (over 50,000 since 2011). In
addition, all animals are spayed or neutered,
microchipped, de-wormed, and treated for
fleas and ticks prior to adoption.

To reduce the growing number of cats, chihuahuas, and pit bulls that enter shelters each year, IVHS provides low-cost spay/neuter services under the “Big Meow”, “Chihuahua Challenge”, and “Pit Stop” programs, which are open to Diamond Bar residents at a reduced rate of $40.

Community Outreach
IVHS offers a number of public engagement programs to Diamond Bar residents of all ages, including:
• Special presentations to students, teachers, and school organizations to share animal care information and customized instruction about a specific topic. • Virtual Tours of the IVHS shelter facility.
• Diversion and fostering programs for both cats and dogs • Therapy Pet Visits, in which IVHS partners with Alliance of Therapy Dogs (ATD) to provide therapy in settings such as nursing homes, assisted living facilities, and different age groups.
• Participation at City special events, including the annual Halloween Party at Pantera Park.

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Attachment: Public Safety Annual Report - 2021 - Final Draft (Public Safety Annual Report - PS Comm) City of Diamond Bar - 2021 Public Safety Annual Report | 4 IVHS Statistics
IVHS Summary Statistics – One Year Comparison
Category 2021 2020
Total Service Calls 1,508 1,443
Day 1,046 926
Night 462 517
Service Time (In Hours) 797 591
Stray Cats 30 65
Stray Dogs 67 72
Misc. Animals Received 186 144
Dogs Adopted 82 94
Cats Adopted 70 64
Dogs Euthanized 5 10
Cats Euthanized 39 20
Misc. Euthanized 51 43
Stray Dogs - Deceased 27 6
Stray Cats - Deceased 48 28
Other Animals - Deceased 100 138
Bites 21 13
Cruelty 57 47
Violations 176 255

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Attachment: Public Safety Annual Report - 2021 - Final Draft (Public Safety Annual Report - PS Comm) City of Diamond Bar - 2021 Public Safety Annual Report | 5

LOS ANGELES COUNTY FIRE DEPARTMENT
The City is served by the Los Angeles County Fire Department under the Consolidated Fire Protection District. The District, which is funded through annual property tax assessment levied by Los Angeles County, provides fire protection and prevention and emergency medical services to City residents and business owners. The District serves 59 of the County’s 88 cities.

Of the base 1% property tax collected on assessed property values, approximately

16.94% of those collections are distributed directly to the Fire District to be used consistent with their approved budget. For Fiscal Year 21/22, approximately $19 million in revenue was generated from Diamond Bar for fire protection services.

Fire Stations
• Station 119
20480 East Pathfinder Road
Engine 119
Squad 119
• Station 120 (Battalion HQ)
1051 South Grand Avenue
Engine 120
Water Tender 120
Patrol 120
• Station 121
346 Armitos Place
Engine 121

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Attachment: Public Safety Annual Report - 2021 - Final Draft (Public Safety Annual Report - PS Comm) City of Diamond Bar - 2021 Public Safety Annual Report | 6 East County Administrative Office
Diamond Bar is home to the Los Angeles County Fire Department East County Administrative Office (ECAO), which is housed in the former Diamond Bar Library building. ECAO brings many key department personnel to Diamond Bar, including the Assistant Fire Chief, Fire Prevention Captain, inspectors, and plan checker, Community Services Liaison, Division Secretary, Nurse Educator, and construction and maintenance staff, providing convenient customer service to residents and businesses.

Personnel
The Assistant Fire Chief oversees three Diamond Bar fire stations, which are staffed with the following positions:

Fire Department Statistics
Total Fire Dept. Incidents – One Year Comparison
Category 2021 2020
Fire Incidents 41 54
Rescue/EMS 2,389 2,267
Hazardous Condition 10 7
Service Call 91 102
Good Intent Call 647 329
False Alarm Call 96 172
Special or Other Incident* 275 95
*NOTE: The increase in this category is related to changes in the department’s categorization of incidents. Incidents with no particular category are now coded in the “Special or Other Incident” category. There was no anomalous activity that lead to this change.

Position Number of Personnel
Battalion Chief 3
Firefighters 36
Community Services Liaison 1

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Attachment: Public Safety Annual Report - 2021 - Final Draft (Public Safety Annual Report - PS Comm) City of Diamond Bar - 2021 Public Safety Annual Report | 7 Fire Prevention and Preparedness Programs
The ongoing COVID-19 pandemic and associated health and safety protocols continued to impact programming in 2021, resulting in the cancellation of the in-person programming described below. The Fire Department remains engaged in developing and preparing for the return on in-person programming when it is safe to do so.

Annual Tonner Canyon Wildland Fire Training (SOLAR)
Each May since 2009 (when not otherwise impacted by COVID-19 health and safety protocol), the SOLAR Training Exercise takes place in Tonner Canyon. SOLAR is an acronym for the counties that surround the area - San Bernardino, Orange, Los Angeles and Riverside, and for agencies serving these areas.

The SOLAR exercise allows multiple agencies to prepare and train for a wildland fire incident like the 2008 Freeway Complex Fire and the 2020 Blue Ridge Fire within a mutual threat area, testing communication using the same radio frequency, working under a unified command, and building multijurisdictional relationships.

During the exercise, cities may open the EOC and proceed as if a major incident were taking place.

Annual Brush Clearance Inspection Program
The Brush Clearance Program is a joint effort
between the Fire Department, the County of Los
Angeles Department of Agricultural
Commissioner/Weights and Measures, and the
Weed Abatement Division.

The Fire Department’s Brush Clearance Unit
(BCU) enforces the Fire Code as it relates to
brush clearance on improved parcels. The BCU
works closely with all county fire stations,
coordinating inspections, providing training for
fire station personnel and to support station
compliance efforts.

On May 1 of each year, Diamond Bar Fire
Stations begin annual brush clearance
(defensible space) inspections, focusing on
designated brush areas and high fire severity
zones within the city.

Required clearance of native vegetation and
properly maintained ornamental vegetation is the first line of defense against wildfire.

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Attachment: Public Safety Annual Report - 2021 - Final Draft (Public Safety Annual Report - PS Comm) City of Diamond Bar - 2021 Public Safety Annual Report | 8 Conscientious efforts on behalf of the property owner to comply with Fire Department requirements will greatly reduce the chances of fire spreading onto property. In 2021, 3,068 inspections were conducted in Diamond Bar.

Diamond Bar Stations look forward to working with homeowners to ensure the risk of fire hazard is reduced on their property. The Fire Department’s website www.fire.lacounty.gov offers additional information and resources regarding annual brush inspections.

Community Emergency Response Team
Following a major disaster, fire and rescue
resources may be unable to immediately respond
to all those in need. In such a crisis, it will be
neighbors assisting neighbors until emergency
response personnel can arrive. Community
Emergency Response Team (CERT) training
provides residents with the skills and tools
necessary to take care of themselves, their
families, neighbors, and coworkers in the event of
a disaster.

The Fire Department offers free, FEMA-approved
20-hour CERT training to the communities served.

Classes educate residents on hazards that may
impact their area, and basic disaster response
skills such as fire safety, light search and rescue,
team organization, and disaster medical
operations. Upon completion of the course, CERT
members are better prepared to assist those in
their home, neighborhood or workplace following
an event when professional responders are not
immediately available to help. It is important to note that CERT volunteers do not work for the Los Angeles County Fire Department.

Ready, Set, Go!
Los Angeles County is one of the most beautiful places to live, but for those living in “wildland urban interface areas,” it does not come without risks. Drought and insect infestation has made fire season year-round and increased the ever-growing number of wildfires.

The Fire Department, along with partnering agencies, stand ready to quickly respond to contain wildfires, utilizing firefighting resources from the air and ground to help protect residents and property from wildfire.

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Attachment: Public Safety Annual Report - 2021 - Final Draft (Public Safety Annual Report - PS Comm) City of Diamond Bar - 2021 Public Safety Annual Report | 9 The Ready! Set! Go! Program was created to provide residents with critical information on creating defensible space around the home, retrofitting the home with fire-resistant materials, and preparing residents to safely evacuate well ahead of a wildfire.

Local fire stations encourage Diamond Bar residents living in brush areas and high fire severity zones to be ready and prepared by taking time to review the Ready! Set! Go! Program. To download a copy of the Ready! Set! Go! brochure, residents are encouraged to visit www.fire.lacounty.gov/.

Family Instructions for Rapid Escape (F.I.R.E)
Each year in this country there are over 380,000
residential fires, causing more than 2,700 deaths
and 12,000 injuries. Kids are at greatest risk for
death or injury in these fires. With recent
changes to home construction and furnishings,
today’s fires burn hotter, spread faster, and
churn out more toxic gases than ever before. In
the past, residents had about 17 minutes to
escape a house fire once their smoke alarm
activated, but today that time has dropped to
three minutes or less.

To help address the problem of fatal fires, the
Los Angeles County Fire Department, in
collaboration with the Los Angeles County Fire
Department Foundation, is introducing a unique,
new fire safety public education program called
Family Instructions for Rapid Escape or F.I.R.E.

The guide provides a few simple steps on how to
make a home “F.I.R.E.” ready, teaching new
strategies, so residents can escape and survive if fire strikes. Residents can download a copy of both guides by visiting https://fire.lacounty.gov/. The F.I.R.E. program was researched, developed and written by Captain Brian Cieslak of the Los Angeles County Fire Department.

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Attachment: Public Safety Annual Report - 2021 - Final Draft (Public Safety Annual Report - PS Comm) City of Diamond Bar - 2021 Public Safety Annual Report | 10 Hands-Only CPR
Hands-Only CPR is different from conventional
“mouth-to-mouth” CPR and is designed to teach
people basic CPR skills to aid a family member,
friend, or other person in need. If provided
immediately after sudden cardiac arrest, Hands
Only CPR (using chest compression only) can
double or triple a victim’s chance of survival until
emergency responders arrive.

The Fire Department offers Hands Only CPR
training to residents during community events and
public safety presentations. In addition, Diamond
Bar Fire Stations conduct free training during the
annual “Sidewalk CPR Day”. “Sidewalk CPR Day”
is held during the first week of June and takes
place at various sites across the county.

Safe Surrender
The Safely Surrendered Baby Law was created in
response to the increasing number of newborn
infant deaths due to abandonment in unsafe
locations, and signed permanently into state law in January 2006.

The law's intent is to save lives of newborn infants at risk of abandonment by encouraging parents or persons with lawful custody to safely surrender the infant within 72 hours of birth to any fire station or hospital, with no questions asked. Station 120 has been a Safe Surrender site in recent years.

Explorer Program (Post 19)
The Fire Department Explorer Program is a joint venture with “Learning for Life” designed for young adults 15-20 years of age interested in learning about a career in fire service.

The Explorer Program comprises 22 Posts centrally located in each Battalion throughout Los Angeles County, and led by a firefighter known as an Explorer Post Adviser.

After meeting the program’s entrance requirements, Explorers have the opportunity to qualify for a 12-day training academy held on six consecutive weekends. During the academy, Explorers are trained on firefighting skills, hose lay evolutions, ladder techniques, salvage operations, wildland firefighting procedures, proper use of firefighting tools and equipment, breathing apparatus use, and other related subjects.

Upon graduation from the academy, Explorers are qualified to ride along on an engine, truck or paramedic squad and respond to actual fire and medical emergencies.

During ride-alongs, Explorers use the training they received to assist Department personnel at emergency incidents and participate in other station activities and duties.

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Attachment: Public Safety Annual Report - 2021 - Final Draft (Public Safety Annual Report - PS Comm) City of Diamond Bar - 2021 Public Safety Annual Report | 11 In addition to attending weekly meetings, Explorers are involved in various community service activities such as staffing booths during city functions, safety fairs, and demonstrations for public education events. Because of the Explorer Program, many have continued on to pursue a career in the fire service. Explorer Post 19 represents and serves the City of Diamond Bar.

Women’s Fire Academy (WFPA)
Designed in collaboration with the Los Angeles County Women’s Fire League, this program prepares women ages 18 and over for the Fire Department Recruit Academy.

Girls’ Fire Camp
This one-day camp introduces girls between the
ages of 14 and 19 to the career opportunities of
the Department and gain some hands-on
experience.

Junior Lifeguard Program
The Junior Lifeguard program is open to children
between the ages of 9 and 17, teaching
participants about beach and ocean skills such
as water safety, physical conditioning, first aid,
rescue techniques, CPR, and more.

Access to Water Activities and Readiness
Education (AWARE)
This program is a collaboration between the Fire
Department’s Lifeguard Division and the
County’s Department of Parks and Recreation.

Available to youths aged 9 to 17 years, it
provides participants with experience in lake
and beach lifeguard programs.

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Attachment: Public Safety Annual Report - 2021 - Final Draft (Public Safety Annual Report - PS Comm) City of Diamond Bar - 2021 Public Safety Annual Report | 12 LOS ANGELES COUNTY SHERIFF’S DEPARTMENT
Contract Law Enforcement Program
Diamond Bar’s law enforcement services are provided by the Los Angeles County Sheriff’s Department under the Municipal Law Enforcement Service Agreement (MLESA) with the County of Los Angeles. The “contract law” model was dates back to 1954, when Lakewood became the first City to partner with the Sheriff’s Department. Using this initial agreement as a template, 42 of the County’s 88 cities followed suit and joined the Contract Law Enforcement Program. The Contract Law Enforcement Program allows cities like Diamond Bar to develop a customized policing program at a more cost-effective rate when compared to a municipal department. The contract law model provides Diamond Bar with access to the full resources of the Sheriff’s Department, including, but not limited to Aero Bureau, narcotics, and the major crimes task force.

Diamond Bar/Walnut Station
The Diamond Bar law enforcement team is based in the Diamond Bar/Walnut Station, located at 21695 Valley Blvd. in Walnut and can be reached by phone at (909) 595- 2264.

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Attachment: Public Safety Annual Report - 2021 - Final Draft (Public Safety Annual Report - PS Comm) City of Diamond Bar - 2021 Public Safety Annual Report | 13 Expenditures
The City’s contract law expenses comprised
of the per-unit cost for each deputy plus a
percentage-based fee known as the Liability
Trust Fund (LTF). The LTF is a County-controlled
surcharge applied to fund liability-related
issues resulting from the delivery of law
enforcement services to contract cities. The
FY 2021-22 LTF is 11%. All contract cities pay
the same rate.

The City’s base contract law personnel cost
for FY 21-22 is $7,232,714. This total represents
approximately 26.6% of FY 2021-22 General
Fund expenditures.

Since FY 2017-18, contract law personnel
costs have increased by an average of 4.9%
annually. Annual increases are due to factors
including labor contract increases and LTF
rates.

Law Enforcement Deployment and Volunteers
Personnel
Captain Steve Tousey leads Diamond Bar/Walnut Station, providing direct day-to-day coordination with Diamond Bar staff on law enforcement and crime prevention matters.

Fiscal Year Budgeted Personnel Cost + LTF LTF Rate
2021-22 $7,232,714 11%
2020-21 $7,282,680 11%
2019-20 $6,920,414 11%
2018-19 $6,564,731 10.5%
2017-18 $6,318,667 10%

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Attachment: Public Safety Annual Report - 2021 - Final Draft (Public Safety Annual Report - PS Comm) City of Diamond Bar - 2021 Public Safety Annual Report | 14 The City’s FY 2021-22 contract law personnel deployment is as follows:

The City’s contract law rates are all-inclusive, meaning that the City is not charged for the complement of command, detective, and administrative staff including the Captain, Service Area Lieutenant, Detective Bureau, and other support personnel, facilities, equipment, or emergency deployments in response to an emergency or disaster.

The City’s patrol deputies are assigned to one of three shifts, with personnel levels ranging from three to eight deputies per shift. Personnel levels are adjusted by the Captain based on trends and operations and may be supplemented on any shift by additional personnel, including the Special Assignment Team.

The Special Assignment Team (made up of 40-Hour Deputy, No Relief positions) is a community policing program designed to provide maximum flexibility and responsiveness. In addition to conducting suppression patrols, traffic enforcement, and special investigations targeting specific crime trends, Special Assignment Team deputies work directly with residents, businesses, and schools to provide a consistent customer service presence from law enforcement. They also provide additional specialized traffic enforcement, lead Neighborhood Watch, represent the Department at public meetings and events, and handle community relations.

Position Number of Personnel
40-Hour Deputy 1
56-Hour Deputy 10
40-Hour Deputy, No Relief (Special Assignment Team) 5
Community Services Assistant, with Vehicle 1
Total Contract Personnel: 17

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Attachment: Public Safety Annual Report - 2021 - Final Draft (Public Safety Annual Report - PS Comm) City of Diamond Bar - 2021 Public Safety Annual Report | 15 Volunteers on Patrol
Diamond Bar Volunteers on Patrol (VOPs) play a
key role in the City’s public safety program,
performing non-hazardous duties such as
residential vacation checks, park safety checks,
traffic control operations, and directed patrol
assignments.

Due to COVID-19 health and safety protocol, inperson volunteer opportunities were limited in 2021. However, sixteen Diamond Bar VOPs still
provided 6,143 socially-distanced volunteer
hours, providing over $175,293 in value to the
community.

Crime Statistics Analysis
The following analysis is based on statistics provided by LASD for the 2021 calendar year.

Part I Crimes Defined
Part I crimes are reported in two categories: Violent and Property crimes.

Violent Crimes include: Property Crimes include:
• Homicide
• Rape
• Aggravated Assault
• Robbery
• Burglary
• Larceny theft
• Grand Theft Auto
• Arson
These standardized classifications are reported to the FBI and are collectively known as “index” crimes because the crimes are considered serious, tend to be reported more reliably than others, and are reported directly to the local police versus another agency.

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Attachment: Public Safety Annual Report - 2021 - Final Draft (Public Safety Annual Report - PS Comm) City of Diamond Bar - 2021 Public Safety Annual Report | 16 Calls for Service
Calls for Service – One Year Comparison
Category 2021 2020 Difference % Change Historical
Avg.

Total Calls For Svc. 9,892 8,988 904 10.1% 11908.8
Emergency 629 534 95 17.8% 306.3
Priority 1,657 1,459 198 13.6% 1,935.4
Routine 7,606 7,015 591 8.4% 9,442
Response Times
Response Times – One Year Comparison
Category 2021 2020 Difference % Change Historical
Avg.

Emergency 4.5 4.4 0.1 2.3% 4.7
Priority 8.1 7.7 0.4 5.2% 8.0
Routine 24.3 21.3 3 14.1% 23.3
Arrests
Total Arrests – One Year Comparison
Category 2021 2020 Difference % Change Hist. Avg.

Total Arrests 437 519 -82 -15.8% 605.9
2021 Part 1 Crime Statistics Summary
Total Part 1 Crime increased by 13% in 2021, the third consecutive year of declining crime rates. When compared to 30 years of performance, 2021 Total Part I Crimes were the tenth-lowest in the City’s history, a ranking driven by the fifteenth-lowest Part I Property Crime totals. 2021 Part I Violent Crime totals remain low, ranking ninth-lowest in the City’s history.

One-Year Comparison (2021 vs. 2020)
Total Part 1 crime increased by 13% when compared to 2020. Total violent crimes decreased by 1.6% from 2020, remaining an extremely rare occurrence in Diamond Bar.

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Attachment: Public Safety Annual Report - 2021 - Final Draft (Public Safety Annual Report - PS Comm) City of Diamond Bar - 2021 Public Safety Annual Report | 17 Total property crimes increased by 14.2%. This increase was driven primarily by a regional spike in catalytic converter thefts. The City experienced 128 catalytic converter thefts (21.6% of all larceny thefts and 13.2% of total Part 1 crime) and 26 thefts from an unlocked vehicle (4.4% of all larceny thefts). However, total burglary was reduced by 7.2% year-over-year, with reductions in both residential and commercial categories. In 2021, property crime accounted for 93.7% of all Part I Crime.

Part I Crime – One Year Comparison
Category 2021 2020 Difference % Change
Total Pt. 1 Crime 971 859 112 13%
Part I Violent Crime – One Year Comparison
Category 2021 2020 Difference % Change
Total Violent Crimes 61 62 -1 -1.6%
Homicide 2 0 2 N/A
Rape 5 7 -2 -28.6%
Robbery 18 17 1 5.9%
Aggravated Assault 36 38 -2 -5.3%
Part I Property Crime – One Year Comparison
Category 2021 2020 Difference % Change
Total Property Crimes 910 797 113 14.2%
Burglary 219 236 -17 -7.2%
Residential 107 109 -2 -1.8%
Commercial/Other 112 127 -15 -11.8%
Larceny 593 472 121 25.6%
From Vehicle 179 148 31 20.9%
Grand Theft Auto 97 85 12 14.1%
Arson 1 4 -3 -75%

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Attachment: Public Safety Annual Report - 2021 - Final Draft (Public Safety Annual Report - PS Comm) City of Diamond Bar - 2021 Public Safety Annual Report | 18 Historical Comparison
To look beyond the small sample size in a year-to-year comparison, it is helpful to compare current data with performance over a longer horizon. In 2021, Total Part I Crimes and Total Part I Violent Crimes were 16% and 53% lower than the 30-year historical averages. Total Part I Property Crimes were down by 11.6% when compared to historical averages.

However, the City’s historic averages outpace historical medians across all categories, indicating that the historical average is influenced by the higher-crime totals in the City’s early years following incorporation. Thus, the historical median may provide a more appropriate comparison.

In 2021, Total Part I Crime came in 3.2% under the historical median, Total Part I Violent Crime came in 39% under the historical median, and Total Part I Property Crime came in

3.3% over the historical median.

Part I Crime – Historical Comparison
Category 2021 Hist. Avg. %
Difference
Hist.

Median
%
Difference
Total Pt. 1 Crime 971 1,155.9 -16.0% 1,003.5 -3.2%
Total Violent Crimes 61 129.84 -53% 100 -39%
Homicide 2 1.2 66.7% 1 100%
Rape 5 5.4 -7.4% 5 0%
Robbery 18 42.5 -57.6% 40 -55%
Aggravated Assault 36 80.6 -55.3% 63 -42.9%
Total Property Crimes 910 1,029.8 -11.6% 941 3.3%
Burglary 219 305.5 -28.3% 311 -29.6%
Larceny 593 558.3 6.2% 521 13.8%
GTA 97 157.4 -3.8% 129 -24.8%
Arson 1 5.5 -81.8% 5 -80%
The following charts plot historic Part 1 Crime trends dating back to 1990 (the first full year of data available for Diamond Bar). While it is a popular belief that current crime rates are higher than those in early years of cityhood, the data indicates the opposite.

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Attachment: Public Safety Annual Report - 2021 - Final Draft (Public Safety Annual Report - PS Comm) City of Diamond Bar - 2021 Public Safety Annual Report | 19 2021 Total Part 1Crime is 37.7% less than 1990-1999 averages, Total Violent Crime is 74.6% less than 1990-1999 averages, and Part 1 Property Crime is 31% less than 1990-1999 averages. The following charts demonstrate trends in each category throughout the city’s history.

Early City History Comparison
Category 1990-99 Average 2021 Difference
Total Pt. 1 Crime 1,558 971 587
Total Violent Crimes 240.1 61 179.1
Total Property Crimes 1,317.9 910 407.9
1872
1763
1852
1693
1710
1573
1729
1338 1108
942
899
938
911
1003
988
1014
1135
1197
1124
981
858
841
1011
949
774
868
1004
1102
999
982
859
971
0 200
400
600
800
1000
1200
1400
1600
1800
2000
19901991199219931994199519961997199819992000200120022003200420052006200720082009201020112012201320142015201620172018201920202021 REPORTED P1 CRIMES
YEAR
Diamond Bar Total Part 1 Crime Statistics *
1990-Present
Total Part 1 Crime

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Attachment: Public Safety Annual Report - 2021 - Final Draft (Public Safety Annual Report - PS Comm) City of Diamond Bar - 2021 Public Safety Annual Report | 20 1619
1513
1542
1415
1433
1351
1468
1092 947
799
781
802
802
910
913
907
1027
1064
1040
895
810
783
956
888
725
810
938
1045
941
910
797
910
0 200
400
600
800
1000
1200
1400
1600
1800
19901991199219931994199519961997199819992000200120022003200420052006200720082009201020112012201320142015201620172018201920202021

REPORTED PROPERTY CRIMES
YEAR
Diamond Bar Total Part 1 Property Crime Statistics *
1990-Present
Subtotal - Part 1 Property Crimes
253
250
310
278
277
222
261
246
161
143 118
136
109
93 75
107
108
133
84 86
48 58
55 61
49 58
66 57
58 72
62 61
0 50
100
150
200
250
300
350
19901991199219931994199519961997199819992000200120022003200420052006200720082009201020112012201320142015201620172018201920202021

REPORTED VIOLENT CRIMES
YEAR
Diamond Bar Total Part 1 Violent Crime Statistics *
1990-Present
Subtotal - Part 1 Violent Crimes

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Attachment: Public Safety Annual Report - 2021 - Final Draft (Public Safety Annual Report - PS Comm) City of Diamond Bar - 2021 Public Safety Annual Report | 21 Five Year Comparison (2017-2021)
To provide a more recent sample that is less subject to the impacts of the early years of the City’s history, a five-year snapshot comparison is also included in this analysis.

Part I Crime – 5-Year Historical Comparison
Category 2021 5-Year
Avg.
%
Difference
5-Year
Med.
%
Difference
Total Pt. 1 Crime 971 982.6 -1.2% 982 -1.1%
Total Violent Crimes 61 57.6 5.9% 61.5 -0.8%
Homicide 2 1 100% 1 100%
Rape 5 5.2 -3.8% 5 0%
Robbery 18 23.6 -23.7% 25 -28%
Aggravated Assault 36 27.8 29.5% 37 -2.7%
Total Property Crimes 910 920.6 -1.2% 910 0%
Burglary 219 295.6 -25.9% 282 -22.3%
Larceny 593 550.4 7.7% 574 3.3%
GTA 97 71.8 35.1% 70 38.6%
Arson 1 2.8 -64.3% 2 -50%
Traffic Statistics
Diamond Bar is located in Southern California, a region with a population of nearly 24 million, and is immediately adjacent to one of the most congested freeway interchanges in the nation, presenting serious and unique traffic enforcement challenges. Arterial streets face a high volume of cut-through traffic. School zones are impacted by a high volume of out-of-district commuters during pick-up and drop-off periods. Large-scale residential development projects currently under construction in the Inland Empire will likely result in additional commuter traffic on the freeways in the coming years.

The City’s traffic management infrastructure (signal synchronization, traffic management system, Neighborhood Traffic Management System, etc.) is the first line of defense against traffic congestion. Ongoing enforcement efforts by the City’s law enforcement team work to ensure that drivers travel safely, reducing collisions and travel delays.

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Attachment: Public Safety Annual Report - 2021 - Final Draft (Public Safety Annual Report - PS Comm) City of Diamond Bar - 2021 Public Safety Annual Report | 22 In addition to daily enforcement by the dedicated traffic enforcement car, patrol deputies on all shifts provide enforcement. Supplemental enforcement is provided by the Special Assignment Team on an as-needed basis, particularly in busy school zones.

Year-to-year comparison data is heavily impacted by the lifting of COVID-19 stay-athome orders in 2021 and resulting increases in daily traffic volumes.

Traffic Statistics
Category 2021 2020 Difference % Change
Total Collisions 362 274 88 32.1%
Injury 147 71 76 107%
Fatal 5 2 3 150%
DUI Collisions 15 8 7 87.5%
Total Citations 2,192 1,740 452 26%
Hazardous (Moving
Violations) 2,022 1,555 467 30%
Non-Hazardous 170 185 -15 -8.1%
Parking 5,340 1,464 3,876 264.8%
Crime Prevention, Outreach and Advocacy
In addition to daily patrols, the City uses a diverse array of supplemental techniques to prevent and reduce crime and develop partnerships in the community. COVID-19 health and safety protocols again limited in-person events in 2021. However, deputies and staff used virtual options when feasible to maintain contact with residents. It is anticipated that in-person crime prevention programming will increase when daily case counts and hospitalizations subside.

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Attachment: Public Safety Annual Report - 2021 - Final Draft (Public Safety Annual Report - PS Comm) City of Diamond Bar - 2021 Public Safety Annual Report | 23 Special Operations
In addition to the funding of regular law
enforcement personnel, the annual municipal
budget includes appropriations for as-needed
special operations outside the scope of daily
patrols. Multiple special operations were
conducted in 2021, focusing on burglary
suppression and DUI enforcement. Suppression
operations included expanded patrol units,
undercover personnel and vehicles, and
targeted surveillance, with allocated resources
fully dedicated for the specific task. Burglary
suppression efforts were quite successful,
resulting in the third consecutive year of
declining burglary incidents.

Supplemental undercover operations are
usually funded with additional City Council
budget appropriations outside annual
personnel contract costs.

Let’s Talk Public Safety Program
Created by the City in partnership with the Los Angeles County Sheriff’s Department and Los Angeles County Fire Department, the Let’s Talk Public Safety (LTPS) program is aimed at engaging with the community and raising awareness about everything public-safety related, from emergency preparedness to crime prevention. In 2020, COVID-19 health and safety protocols led to the cancellation of ongoing LTPS in-person programming.

When safe, LTPS programming will continue with the following components:

Neighborhood Watch
The Diamond Bar Neighborhood Watch program is a partnership between the City’s Public Safety Team and the community. Led by Community Relations Deputy Aaron Scheller, Diamond Bar Neighborhood Watch groups actively participate in preventing criminal activity before it starts and assist law enforcement in developing solutions to local issues. Participants are called upon to reach out to their neighbors to organize groups united to prevent crime. Established groups become the additional “eyes and ears” necessary to keep their neighborhoods safe.

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Attachment: Public Safety Annual Report - 2021 - Final Draft (Public Safety Annual Report - PS Comm) City of Diamond Bar - 2021 Public Safety Annual Report | 24 Neighborhood leaders, or “Block Captains”, serve as the primary liaison between the neighborhood and law enforcement, distributing information and coordinating meetings. For security reasons, the identities and locations of Block Captains are not revealed to the public. Neighborhoods with active groups feature City-provided Neighborhood Watch signage.

Neighborhood Watch groups generally meet in the evenings or on weekends in a small group setting, usually hosted by the neighborhood Block Captain. The meetings feature an interactive presentation with the audio/visual capabilities of the City’s portable Neighborhood Watch trailer. Topics of discussion include, but are not limited to crime prevention and burglary suppression, home safety and security, emergency preparedness, reporting suspicious activity. There are approximately 100 known Neighborhood Watch. For those interested in starting new group, a Neighborhood Watch Startup Guide is available on the City’s website.

Coffee with a Cop
“Coffee with a Cop” meetings are usually
held twice a month, with one meeting
held in the morning and one in the
evening to accommodate the schedules
of residents. Each meeting offers informal,
conversational dialogue with residents and
deputies with crime prevention tips and
Q&A opportunities. The program will
resume when in-person events are
deemed to be safe.

Safety Speak Blog
The Safety Speaks blog is a monthly
message posted to the City website
authored by Deputy Aaron Scheller. Using
a friendly, conversational tone, Safety
Speak provides readers with crime
prevention information, with topics ranging
from how to prevent package theft to
hardening the home to discourage would-be burglars. The blog also features an “Ask a Deputy” feature, which provides a forum for residents to receive answers to specific questions not otherwise covered in a blog post.

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Attachment: Public Safety Annual Report - 2021 - Final Draft (Public Safety Annual Report - PS Comm) City of Diamond Bar - 2021 Public Safety Annual Report | 25 Public Safety Tip Sheets
The City website also features a library of branded LTPS public safety tip sheets, providing easy-to-understand information on a variety of topics that include:
• Protecting Against ATM Skimming Scams
• Preventing Theft of and from Vehicles
• Preventing Theft While Visiting the Gym
• See Your Home from The Eyes of a Burglar
• Six Steps for a Safer Summer Vacation
• Small Business Safety and Security
Report for Reward
The Report for Reward program encourages residents to come forward with information that leads to the arrest of burglary and larceny suspects. Under the program, residents are eligible for a reward of up to $500 for information that leads to the arrest of burglary suspects. Since implementation in 2014, fifteen individuals have received a reward for their assistance in identifying and reporting burglary suspects in Diamond Bar.

Virtual Town Hall Meetings/Public Safety Updates
City Staff conducted a virtual/online town hall to provide an overview of the City’s public safety program and recent crime stats and trends. The forum offered a 30- minute presentation followed by an open question and answer session.

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Attachment: Public Safety Annual Report - 2021 - Final Draft (Public Safety Annual Report - PS Comm)

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