Item No.
TO: HONORABLE MAYOR AND MEMBERS OF THE CITY COUNCIL
FROM: OFFICE OF THE CITY MANAGER
BY: DAN HURLOCK, FIRE CHIEF
D ATE: JULY 23, 2024
SUBJECT: APPROVAL OF SERVICE RENEWAL WITH CENTRAL SQUARE
TECHNOLOGIES FOR FIRE DATA MANAGEMENT SERVICES
EXECUTIVE SUMMARY
The City Council will consider approving a service renewal, with Central Square Technologies, for the Fire Data Management (FDM) program. FDM is currently used as the Fire Department’s Computer Aided Dispatch (CAD), Mobile CAD and some Records Management System (RMS) functions and will be replaced by the new Motorola Flex CAD and other software programs by the end of this calendar year.
RECOMMENDATION
That the City Council:
Approve payment of the Fire Department service renewal invoice, to continue service from Central Square Technologies for the Fire Data Management (FDM) program, from January 1, 2024, through December 31, 2024, for a total amount of $115,414.
BACKGROUND
On June 27, 2023, the City Council approved the purchase of Motorola Flex CAD to replace FDM, which is the current CAD program utilized by the fire department. FDM provides CAD, Mobile CAD and some RMS capabilities, not only to the Downey Fire Department, but also to Compton and Santa Fe Springs Fire Departments.
Approximately six (6) years ago, Central Square purchased FDM to add to their product line of CAD and other software programs. Recently, Central Square has indicated that they will no longer be supporting the FDM product. Motorola Flex CAD is currently being installed and implementation of the new program started on July 9, 2024.
AN ALYSIS
In order to provide fire dispatch services to Downey, Compton and Santa Fe Springs, reliable CAD and RMS systems are essential. Over the last three (3) years, the Downey
APPROVED BY
CITY MANAGER
SERVICE RENEWAL WITH CENTRAL SQUARE TECHNOLOGIES FOR FIRE DATA MANAGEMENT
SERVICES
JULY 23, 2024
PAGE 2 OF 2
2 Fire Department has been working to upgrade and replace the CAD and RMS systems that have been in place for more than 20 years.
The new Motorola Flex CAD went into use on July 9, 2024. With the new program, plans have been made to forecast and address any problems that may arise during the changeover. However, with computer programs as sophisticated as CAD and RMS, it is impossible to predict every issue that could arise. Therefore, in order to maintain service, in the unlikely event that something goes wrong with implementation of the new program, as well as achieve a smooth transition and provide peace of mind during this period of transition from FDM CAD to Motorola Flex CAD, a six (6) month overlap in service is being recommended.
If approved, this will be the final payment made to Central Square for CAD and RMS services and will pay for FDM service that started January 1, 2024, and will end December 31, 2024.
CITY COUNCIL PRIORITIES
Fiscal Responsibility
Efficiency & Adaptability
Quality of Life, Safety & Infrastructure
FISCAL IMPACT
Approval of the recommended action will result in an expenditure of $115,414 from funds in Fire Department Account 10-4-2640-0700 that were approved during the FY 2023- 2024 budget approval process (Purchase Order #26-12653) and carried over to the FY 2024-2025 budget year.
ATTACHMENTS
Attachment A: FDM Service Renewal Invoice
:+:Invoice
CENTRALSOUARE Invoice No (1 of 1) Date
412948 6/6/2024
Page
1 of 3
CentralSquare Canada Software Inc, a CentralSquare
Company
1000 Business Center Drive
Lake Mary, FL 32746
GST/HST Tax #: 874097918
Billing Inquiries: Accounts.Receivable@centralsquare,corn Bill To
Downey Fire Department
Anthony Hildebrand
11111 Brookshire Avenue
Downey CA 90241
United States
Ship To
Downey Fire Department
Anthony Hildebrand
11111 Brookshire Avenue
Downey CA 90241
United States
9453
Customer No Customer Name
Downey Fire Department
Customer PO # Currency
USD
Due Date
12/31 /2023
Description Units Rate Extended
Quote No. Q-180516
1 FDM Customization with Maintenance Annual Maintenance - Annual Maintenance Fee
1 ,691.07 1.691.07
Roster Module Annual Maintenance Fee - Annual Maintenance Fee
Roster Module Annual Maintenance Fee
Maintenance: Start: 1/1/2024, End: 12/31/2024
Maintenance: Start: 1/1/2024, End: 12/31/2024
30 294.25 8,827.41
3 Personnel Module Annual Maintenance Fee - Annual
Maintenance Fee
Personnel Module Annual Maintenance Fee
Maintenance: Start:1/1/2024, End: 12/31/2024
30 0.00 0.00
4 CAD Server/Mapping Annual Maintenance Fee - Annual
Maintenance Fee
CAD Server/Mapping Annual Maintenance Fee
Maintenance: Start: 1/1/2024, End: 12/31/2024
4,058.58 4,058.58
5 EMS Annual Maintenance Fee - Annual Maintenance Fee
EMS Annual Maintenance Fee
Maintenance: Start: 1/1/2024, End: 12/31/2024
30 117,41 3,522.16
6 Email Gateway Annual Maintenance Fee - Annual Maintenance Fee
Email Gateway Annual Maintenance Fee
Maintenance: Start: 1/1/2024, End: 12/31/2024
676.43 676.43
7 Mobile RMS Annual Maintenance Fee - Annual Maintenance Fee Mobile RMS Annual Maintenance Fee
Maintenance: Start: 1/1/2024, End: 12/31/2024
2 405.86 811.71
8 ANI/ALI Service Annual Maintenance Fee - Annual Maintenance Fee
ANI/ALI Service Annual Maintenance Fee
Maintenance: Start: 1/1/2024, End: 12/31/2024
1 4.058.58 4.058.58
:+::Invoice
CENTRALSI,IUARE Invoice No (1 of 1)
41 2948
Date
6/6/2024
Page
2 of 3
CentralSquare Canada Software Inc, a CentralSquare
Company
1000 Business Center Drive
Lake Mary, FL 32746
GST/HST Tax #: 874097918
Billing Inquiries: [email protected] Bill To
Downey Fire Department
Anthony Hildebrand
11111 Brookshire Avenue
Downey CA 90241
United States
Ship To
Downey Fire Department
Anthony Hildebrand
11111 Brookshire Avenue
Downey CA 90241
United States
Customer No
9453 Downey Fire Department
Customer Name Customer PO #Currency
USD
Due Date
12/31 /2023
Description Units
50 Rate
405.86
Extended
20 ,292.889Mobile Data System (MDS) Annual Maintenance Fee - Annual Maintenance Fee
Mobile Data System (MDS) Annual Maintenance Fee
Maintenance: Start:1/1/2024. End: 12/31/2024
10 Inspection Module Annual Maintenance Fee - Annua
Maintenance Fee
Inspection Module Annual Maintenance Fee
Maintenance: Start: 1/1/2024, End: 12/31/2024
30 353.10 10.592.88
11 NFIRS Reporter Annual Maintenance Fee - Annual Maintenance Fee
NFIRS Reporter Annual Maintenance Fee
Maintenance: Start: 1/1/2024. End: 12/31/2024
1 0.00 0.00
12 CAD Workstation Annual Maintenance Fee - Annual
Maintenance Fee
CAD Workstation Annual Maintenance Fee
Maintenance: Start: 1/1/2024, End: 12/31/2024
4 9.605.30 38.421.18
13 Incident Module Annual Maintenance Fee - Annual Maintenance Fee
Incident Module Annual Maintenance Fee
Maintenance: Start: 1/1/2024. End: 12/31/2024
30 441.67 13.250.10
14 Training Module Annual Maintenance Fee - Annual Maintenance Fee
Training Module Annual Maintenance Fee
Maintenance: Start: 1/1/2024 . End: 12/31/2024
30 294.25 8,827.41
15 Property Module Annual Maintenance Fee - Annual Maintenance Fee
Property Module Annual Maintenance Fee
Maintenance: Start: 1/1/2024. End: 12/31/2024
30 0.00 0.00
16 CAD Active Incident Monitor Annual Maintenance Fee - Annual Maintenance Fee
CAD Active Incident Monitor Annual Maintenance Fee
Maintenance: Start: 1/1/2024. End: 12/31/2024
3 127.63 382.88
RB#396767
Invoice
CENTRALSQUARE Invoice No (1 of I)
41 2948
Date
6/6/2024
Page
3 of 3
CentralSquare Canada Software Inc, a CentralSquare
Company
1000 Business Center Drive
Lake Mary, FL 32746
GST/HST Tax #: 874097918
Billing Inquiries: Accounts,[email protected] Bill To
Downey Fire Department
Anthony Hildebrand
11111 Brookshire Avenue
Downey CA 90241
United States
Ship To
Downey Fire Department
Anthony Hildebrand
11111 Brookshire Avenue
Downey CA 90241
United States
Customer No
9453 Downey Fire Department
Customer Name Customer PO #Currency
USD
Due Date
12/31 /2023
Please include invoice number(s) on your remittance advice,Subtotal 11 5.413.27 USD EFT:
Routing Number 024156792
Account Number 53&+9107
E-mail payment details to: [email protected] Tax 0.00
CAD EFT:
Routing Number 024156792
Account Number 53&19206
E-mail payment details to: [email protected] Invoice Total 115,413.27
Payments Applied 0.00
Check
c/o Lockbox 918500
PO BOX 4090 STN A
Toronto. ON M5W OE9
Balance Due USD 115.413.27