Item No.
TO: HONORABLE MAYOR AND MEMBERS OF THE CITY COUNCIL
FROM: OFFICE OF THE CITY MANAGER
BY: VANIAH DE ROJAS, ASSISTANT CITY MANAGER
DATE: AUGUST 27, 2024
SUBJECT: APPROVAL OF A PROFESSIONAL SERVICES AGREEMENT WITH KINGDOM CAUSES, INC. DBA CITY NET FOR HOMELESS OUTREACH SERVICES AND AN UPDATE ON THE CITY’S HOMELESS OUTREACH
EFFORTS
EXECUTIVE SUMMARY
The City Council will consider approving a professional services agreement with Kingdom Causes, Inc. dba City Net for homeless outreach services. Additionally, the City will receive a report from City staff regarding the City’s homeless outreach efforts.
RECOMMENDATION
That the City Council:
1.Authorize the City Manager, or his designee, to execute the Professional Services Agreement with Kingdom Causes, Inc. dba City Net for homeless outreach services for a one-year period beginning September 1, 2024 for a total contract amount of $414,437; and
2.Receive and file an update regarding the City’s Homeless Outreach efforts.
BACKGROUND
In 2018, the City of Downey adopted its Plan to Prevent and Combat Homelessness which outlined the City’s priorities as it continues to address issues related to homelessness.
Since the adoption of this Plan, the City has taken a holistic and collaborative approach to assist unhoused individuals in Downey as outlined below.
HOMELESS OUTREACH EFFORTS
1.Partnerships
•The City partners with multiple service providers, local faith organizations and other agencies to maximize resources to better assist the homeless population.
APPROVAL OF A PROFESSIONAL SERVICES AGREEMENT WITH KINGDOM CAUSES, INC. DBA CITY NET HOMELESS OUTREACH SERVICES AND AN UPDATE ON THE CITY’S HOMELESS
OUTREACH EFFORTS
AUGUST 27, 2024
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• Service providers also conduct regular outreach in Downey:
o Southern California Health & Rehabilitation Program (SCHARP) – Weekly outreach on Thursdays and as needed if there is an urgent mental health need
o Los Angeles Housing Services Authority (LAHSA) – By referral through the Los Angeles County (LA County) - LA HOP program
o The Whole Child – By referral through the City’s HUD/CDBG funding allocation for homeless prevention services and as needed
o LA Department of Public Health – Coordinated Clean-Ups with the Downey Police Department and as needed
o The City also coordinates with 10 shelters/interim housing sites in the area to help find available beds for individuals wanting assistance
2. Proactive Encampments Clean-Ups
• The Code Enforcement Division and Downey Police Department conduct proactive encampment clean-ups with help of service providers and other agencies on a weekly basis of hot spot locations in the City of Downey. o These clean-ups also utilize the services of Ocean Blue Environmental to address hazardous waste, and other agencies including Union Pacific Railroad (UPRR), Caltrans, and LA County Flood Control, which require a tremendous amount of coordinatization.
3. Proactive Downey Police Department Efforts
• Homeless Outreach Team
o The Team consists of approximately 20 Officers who participate on an ancillary basis. The Team provides crisis services and link homeless individuals to Department of Mental Health, LAHSA, LA-HOP, and other service providers.
• Mental Evaluation Team
o A team consists of two Officers and one Department of Mental Health Clinician assigned to the Patrol Division. Mental Health Clinician II Nicole Rillo works with the Downey team two weeks out of every month. Clinician Rillo is a part of the South East Regional Mental Evaluation Team, which consists of seven local Police Departments and five oth er clinicians. Since September 2022, running through March 2025, grant funding covers supplemental deployments of clinicians on overtime. Clinicians assigned to South East Regional Mental Evaluation Team work this overtime
APPROVAL OF A PROFESSIONAL SERVICES AGREEMENT WITH KINGDOM CAUSES, INC. DBA CITY NET HOMELESS OUTREACH SERVICES AND AN UPDATE ON THE CITY’S HOMELESS
OUTREACH EFFORTS
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providing extra hours to Downey, averaging 100 – 150 hours per month of supplemental deployments on varying days depending on their availability.
4.Responsive to Community Requests
•The City has developed various methods for members of the community to report encampments and unhoused individuals who need assistance. These can be found on the City’s home webpage and on the Downey App. These reporting methods are promoted on the City’s social media pages. •The Code Enforcement Division and Downey Police Department along with service providers respond quickly to reports of unhoused individuals and encampments to provide the assistance they need : Mobile Showers, Mental Health Treatment/Adult Protective Services, Department of Child and Family Services, Substance Abuse, Medical/ER Services/Immediate Psychiatric Services (when hospitalized) and Mental Health Court Liaisons (which consist of Assisted Outpatient Treatment/Full Service Partnership). o The Police Department has responded to 1,313 calls related to homelessness in the last 12 months.
o The Code Enforcement Division has responded to 324 service requests related to homelessness in the last 12 months. Additionally, Code Enforcement has engaged with 820 unhoused individuals, with the majority, 795, reached through weekly/bi-weekly encampment clean- ups and 25 through the City’s partnership with organization SCHARP.
5.State and Regional Collaboration
•The City participates in the Gateway COG Homelessness Committees to discuss planning and coordination around homelessness prevention and response in the subregion.
•The City assists in coordinating the LAHSA annual point-in-time homeless count.
•The City coordinates with LA County regarding The Hondo Center of Healing, an 80-bed interim housing site on the campus of the Rancho Los Amigos National Rehabilitation Center to ensure Downey unhoused receive priority shelter. It should be noted that LA County has a second facility used as transitional housing on the Rancho Los Amigos campus, the Restorative Care Village. The Village consists of two buildings, the 50-bed Recuperative Care Center and 80-bed Residential Treatment Program.
APPROVAL OF A PROFESSIONAL SERVICES AGREEMENT WITH KINGDOM CAUSES, INC. DBA CITY NET HOMELESS OUTREACH SERVICES AND AN UPDATE ON THE CITY’S HOMELESS
OUTREACH EFFORTS
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• City staff is also working closely with agencies such as Caltrans and UPRR regarding ways to address property maintenance issues, including reinforced gates and landscaping maintenance.
6. Grant Opportunities
• The City has applied to and received a grant from the State’s Permanent Local Housing Allocation Program (PLHA) in the amount of $ $3,121,674 to assist persons experiencing or at risk of homelessness, and assist with housing affordability programs. These monies are distributed to the City in tranches and each tranche must be spent in certain time frames between 2024-2028.
• The City supported LA County and LAHSA’s joint Encampment Resolution Funding Program, round 3, Rolling (ERF-3-R) application to the State. The application focuses on encampment resolution along the 105 corridor/Metro C- Line, where people experiencing unsheltered homelessness are living in the riverbeds and taking refuge near the freeway where it crosses the LA and San Gabriel Rivers and where multiple LA Metro stations are co-located. LA County and LAHSA were awarded the $51 million grant, and City staff are currently working with the LA County CEO’s office regarding program implementation.
7. Legislative Advocacy
• As part of the City’s Annual Legislative Platform development, the City Council and City staff meet with its Federal and State legislative representatives to advocate for additional City resources and funding as they relate to addressing homelessness. The City also works closely with the League of California Cities and submitted various position letters advocating for bills that assist cities in receiving direct funding to combat homelessness.
HOMELESS PREVENTION PROGRAMS
1. Financial Assistance Programs
• The City’s Annual Action Plan to the U.S. Department of Housing and Urban Development (HUD), includes an allocation of HOME Investment Partnerships Program (HOME) funds, to be distributed to partner organization to provide homeless prevention services. In FY 23-24, The Whole Child (TWC) was allocated $50,000 to serve approximately 20 families.
• Community Development Block Grant (CDBG) funds are allocated annually to the Fair Housing Foundation, to provide housing rights workshops, mediation and counseling services, and discrimination investigations all in support of homelessness prevention. In FY 23-24, $20,000 was allocated to the Fair Housing Foundation.
APPROVAL OF A PROFESSIONAL SERVICES AGREEMENT WITH KINGDOM CAUSES, INC. DBA CITY NET HOMELESS OUTREACH SERVICES AND AN UPDATE ON THE CITY’S HOMELESS
OUTREACH EFFORTS
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• The City utilized $990,000 of federal and state COVID-19 funding to provide 272 households with financial rental assistance during the COVID-19 pandemic.
• In February 2024, the City entered into an agreement with TWC to provide supportive case management, rapid rehousing, and rental assistance to Downey residents utilizing $520,278 in grant monies from the state’s PLHA program
2. Affordable Housing Efforts
• In April 2022, the City adopted an Inclusionary Housing Ordinance (IHO) which applies to all multi-family housing developments of 10 units or more. More specifically, housing developments that are intended for occupancy of ownership units will be required to provide 10% of units at moderate-income level. While housing developments that are intended for occupancy of rental housing units will be required to provide 11% of units at moderate-income level. o The recently approved 33-unit Olson Townhomes project was the first housing project considered after the adopting of the IHO and will be providing 3 moderate-income level housing units to individuals/families.
• In April 2023, the City joined the Gateway Cities Affordable Housing Trust, a Joint Powers Authority formed among the cities within the Gateway Cities region. The Trust provides gap funding for development of both affordable and supportive housing for populations that already exist within the community. o In 2023, two Signal Hill Affordable Housing Projects were awarded funding
o In 2024, a 143-unit housing project in Long Beach was awarded funding.
The Veterans Common in Downey was ranked fourth among funding submissions and will receive any remaining monies following completion of the higher ranked projects
• LA County’s 100-unit affordable housing project, the Veterans Commons, is currently seeking funding for the project. The City has provided support for the project and is coordinating with the County and the developer Abode Communities as needed.
APPROVAL OF A PROFESSIONAL SERVICES AGREEMENT WITH KINGDOM CAUSES, INC. DBA CITY NET HOMELESS OUTREACH SERVICES AND AN UPDATE ON THE CITY’S HOMELESS
OUTREACH EFFORTS
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ANALYSIS
City Net Homeless Outreach Services
Continuing on the City’s holistic approach to addressing homelessness, while also recognizing the amount of time that staff has dedicated to homeless outreach has grown substantially in the last few years, City staff issued a Request for Proposals (RFP) for homeless outreach services. The RFP was released on March 15, 2024 on PlanetBids.
Two Proposals were submitted, Wellness Equity Alliance CA, PC and Kingdom Causes, Inc., dba City Net. A review committee of three City staff reviewed the two proposals and recommended City Net to move forward to the next step of the process. An interview was subsequently held with four City staff members and City Net representatives. Based on staff’s proposal evaluation and the results from the interview process, it is recommended that the City enter into an agreement with City Net for homeless outreach services.
City Net has been operating since 2003 with a mission of breaking the cycle of homelessness in the communities it serves by connecting neighbors experiencing homelessness to transformative care and innovative solutions that lead to housing. City Net has extensive experience in working with local agencies in providing various services including homelessness prevention, street outreach and engagement, case management, housing navigation, emergency/interim/bridge housing, permanent supportive housing, homeless census, and non-congregate shelters.
City Net currently has more than 50 active contracts, including city, county, state, federal and corporate contracts. According to their 2023 stakeholder report, they have helped end homelessness of 922 men, women and children, and served 17,679 individuals.
The proposed agreement with City Net will be for one year beginning on September 1, 2024 for the following services:
• Outreach Engagement
• Case Management
• Supportive Services
• Landlord Engagement
• Housing Navigation
• Housing Documentation
• Emergency Health
• Emergency Mental Health
• Transportation
• Client Screening, Eligibility, and Referrals
APPROVAL OF A PROFESSIONAL SERVICES AGREEMENT WITH KINGDOM CAUSES, INC. DBA CITY NET HOMELESS OUTREACH SERVICES AND AN UPDATE ON THE CITY’S HOMELESS
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The City will have two dedicated individuals from City Net working from 8:00 AM to 5:00 PM Monday through Friday. The individuals will also work closely with the City’s Homelessness Solutions Manager, Downey Police and Fire Departments, and the Community Development Department – Code Enforcement Division to help ensure smooth coordination and referral for clients who contact public safety or emergency personnel.
Additionally, the City will be utilizing City Net to conduct a homeless census. As previously mentioned the City has participated in LAHSA’s annual point-in time count. Over the last few years, there has been multiple concerns with the methodology used by LAHSA to determine Homelessness in LA County. This was further compounded in 2024 when LAHSA announced a changed to their methodology going from a single number to a range, that created additional confusion. Below is the breakdown of homeless count numbers for Downey over the last five years according to LAHSA’s point-in time count.
2024 242- 286 Range
2023 396
2022 218
2021 N/A - Pandemic
2020 258
By conducting a homeless census, it will help provide critical data so the City can make informed decisions on resource allocation and accurately gauge intervention effectiveness against a statistical baseline.
The total contract amount for City Net homeless outreach services and homeless census count is $414,436, and the City will be utilizing the State’s PLHA grant monies to fund these services.
Additional Homeless Outreach Efforts Moving Forward
In June 2023, the U.S. Supreme Court released its decision in the case entitled City of Grants Pass (Oregon) v. Johnson. The question before the Court was whether the Cruel and Unusual Punishments Clause of the Eighth Amendment of the U.S. Constitution prohibits the enforcement of generally applicable municipal laws banning or restricting camping and sleeping in public places. The Court ruled that the Eighth Amendment did not prevent enforcement of such laws – which was a reversal of two prior decisions by the Ninth Circuit Court of Appeals. These two prior Ninth Circuit rulings determined that penalizing an unhoused person for camping in public, if they have nowhere else to sleep, violates the U.S. Constitution’s ban on cruel and unusual punishment. The Supreme Court disagreed, reasoning that the Eighth Amendment focused on the qu estion of what “method or kind of punishment” a government may impose after a criminal conviction, not
APPROVAL OF A PROFESSIONAL SERVICES AGREEMENT WITH KINGDOM CAUSES, INC. DBA CITY NET HOMELESS OUTREACH SERVICES AND AN UPDATE ON THE CITY’S HOMELESS
OUTREACH EFFORTS
AUGUST 27, 2024
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on the question whether a government may criminalize particular behavior in the first place or how it may go about securing a conviction for that offense . The Court also rejected the argument that anti-camping laws served to criminalize a person’s status of homelessness.
The Supreme Court ruling is viewed as a win for cities, counties, and states across the country as the 9th circuit ruling had barred or otherwise restricted and impeded enforcement of their anti-camping laws.
Following the Supreme Court ruling, Governor Newsom issued an Executive Order directing state agencies and departments to adopt clear policies that urgently address homeless encampments while respecting the dignity and safety of Californians experiencing homelessness. The Governor’s order, also urged local governments to use substantial funding provided by the State to take similar action.
As a result of the Supreme Court Ruling and the Governor’s Executive Order, City staff is currently reviewing its current homeless outreach efforts to identify areas that can provide greater assistance in addressing homelessness within Downey. Areas currently under consideration and returning for future City Council consideration are as follows:
• Evaluating of the Homelessness Solutions Manager position to help attract better interest and an expanded applicant pool.
• In addition to contracting City Net for homeless outreach services, working with local shelters to secure shelter beds that would be dedicated to Downey unhoused individuals instead of trying to locate one through the various local shelters/interim housing sites. Funding for this would come from the State’s PLHA grant monies. • Reviewing the City’s anti-camping and anti-loitering provisions of the Downey Municipal Code and developing recommended amendments as a result of the Grants Pass Supreme Court Ruling.
• Continuing to educate the business community of the City’s public nuisance laws and the importance of maintaining properties and obtaining a Letter of Agency from the Downey Police Department to assist in addressing trespassing individuals • Exploring the feasibility of enhancing park security through a third-party vendor to enhance security and help support park ranger and police efforts. • Coordinating with LA County regarding funding for encampment cleans up on and Police Call response to County properties.
Additionally, City staff is developing educational public messaging to educate and inform the public about current City efforts to address homelessness. The City is also updating its homeless resourced brochure to reflect current resources.
APPROVAL OF A PROFESSIONAL SERVICES AGREEMENT WITH KINGDOM CAUSES, INC. DBA CITY NET HOMELESS OUTREACH SERVICES AND AN UPDATE ON THE CITY’S HOMELESS
OUTREACH EFFORTS
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CITY COUNCIL PRIORITIES
Fiscal Responsibility
Quality of Life, Safety & Infrastructure
FISCAL IMPACT
Approval of the recommended actions will result in an appropriation of $414,437 from the Special Revenue Fund, Account No. 27-4-6737-0700. There is sufficient fund balance for the recommended actions
ATTACHMENTS
Attachment A: Professional Services Agreement
CITY OF DOWNEY
PROFESSIONAL SERVICES AGREEMENT
WITH KINGDOM CAUSES, INC., DBA CITY NET
FOR HOMELESSNESS OUTREACH SERVICES
1. PARTIES AND DATE.
This Agreement is made and entered into this 1st day of September, 2024 by and between the City of Downey, a California municipal corporation and charter city with its principal place of business at 11111 Brookshire Avenue, Downey California 90241 ("City") and KINGDOM CAUSES, INC. DBA CITY NET, a California non-profit organization with its principal place of business at 4508 Atlantic Avenue, Suite 292, Long Beach, CA 90807, ("Consultant"). City and Consultant are sometimes individually referred to as “Party” and collectively as “Parties.”
2. RECITALS.
2.1 Consultant.
Consultant desires to perform and assume responsibility for the provision of certain professional Homelessness Outreach services required by City on the terms and conditions set forth in this Agreement. Consultant represents that it has demonstrated competence and experience in providing Homelessness Outreach services to public clients, is licensed in the State of California, and is familiar with the plans of City.
2.2 Project.
City desires to engage Consultant to render such services for Homelessness Outreach (“Project”) as set forth in this Agreement.
3. TERMS.
3.1 Scope of Services and Term.
3.1.1 General Scope of Services. Consultant promises and agrees to furnish to City all labor, materials, tools, equipment, services, and incidental and customary work necessary to fully and adequately supply the professional Homelessness Outreach services necessary for the Project ("Services"). The Services are more particularly described in Exhibit "A" attached hereto and incorporated herein by reference. All Services shall be subject to, and performed in accordance with, this Agreement, the exhibits attached hereto and incorporated herein by reference, and all applicable local, state and federal laws, rules and regulations.
3.1.2 Term. The term of this Agreement shall be from September 1, 2024 to August 31, 2025, unless earlier terminated as provided herein. Consultant shall complete the Services within the term of this Agreement, and shall meet any other established
ATTACHMENT A
2 schedules and deadlines. The term of this Agreement may be extended by written amendment to this Agreement signed by the City Manager and the Consultant.
3.2 Responsibilities of Consultant.
3.2.1 Control and Payment of Subordinates; Independent Contractor. The Services shall be performed by Consultant or under its supervision. Consultant will determine the means, methods and details of performing the Services subject to the requirements of this Agreement. City retains Consultant on an independent contractor basis and not as an employee. Consultant retains the right to perform similar or different services for others during the term of this Agreement. Any additional personnel performing the Services under this Agreement on behalf of Consultant shall also not be employees of City and shall at all times be under Consultant's exclusive direction and control. Consultant shall pay all wages, salaries, and other amounts due such personnel in connection with their performance of Services under this Agreement and as required by law. Consultant shall be responsible for all reports and obligations respecting such additional personnel, including, but not limited to: social security taxes, income tax withholding, unemployment insurance, disability insurance, and workers' compensation insurance.
In the event that Consultant or any employee, agent, or subcontractor of Consultant providing services under this Agreement claims or is determined by a court of competent jurisdiction or the California Public Employees Retirement System (CalPERS) to be eligible for enrollment in CalPERS as an employee of City, Consultant shall indemnify, defend, and hold harmless CITY for the payment of any employee and/or employer contributions for CalPERS benefits on behalf of Consultant or its employees, agents, or subcontractors, as well as for the payment of any penalties and interest on such contributions, which would otherwise be the responsibility of City.
3.2.2 Schedule of Services. Consultant shall perform the Services expeditiously, within the term of this Agreement, and in accordance with the Schedule of Services set forth in Exhibit "B" attached hereto and incorporated herein by reference.
Consultant represents that it has the professional and technical personnel required to perform the Services in conformance with such conditions. In order to facilitate Consultant's conformance with the Schedule, City shall respond to Consultant's submittals in a timely manner. Upon request of City, Consultant shall provide a more detailed schedule of anticipated performance to meet the Schedule of Services. The parties acknowledge that the Schedule of Services may be amended by mutual agreement due to changes in circumstances, including changes in the performance schedules of other third parties performing work for the City on the Project, which affect the timing of Consultant's performance of the Services.
3.2.3 Conformance to Applicable Requirements. All work prepared by Consultant shall be subject to the approval of City.
3 3.2.4 Substitution of Key Personnel. Consultant has represented to City that certain key personnel will perform and coordinate the Services under this Agreement. Should one or more of such personnel become unavailable, Consultant may substitute other personnel of at least equal competence upon written approval of City. In the event that City and Consultant cannot agree as to the substitution of key personnel, City shall be entitled to terminate this Agreement for cause. As discussed below, any personnel who fail or refuse to perform the Services in a manner acceptable to the City, or who are determined by the City to be uncooperative, incompetent, a threat to the adequate or timely completion of the Project or a threat to the safety of persons or property, shall be promptly removed from the Project by the Consultant at the request of the City.
3.2.5 City’s Representative. The City hereby designates Vaniah De Rojas, Assistant City Manager, or his or her designee, to act as its representative for the performance of this Agreement (“City’s Representative”). City’s Representative shall have the power to act on behalf of the City for all purposes under this Contract. Consultant shall not accept direction or orders from any person other than the City’s Representative or his or her designee.
3.2.6 Consultant’s Representative. Consultant hereby designates Brad Fieldhouse or his or her designee, to act as its representative for the performance of this Agreement (“Consultant’s Representative”). Consultant’s Representative shall have full authority to represent and act on behalf of the Consultant for all purposes under this Agreement. The Consultant’s Representative shall supervise and direct the Services, using his best skill and attention, and shall be responsible for all means, methods, techniques, sequences and procedures and for the satisfactory coordination of all portions of the Services under this Agreement.
3.2.7 Coordination of Services. Consultant agrees to work closely with City staff in the performance of Services and shall be available to City's staff, consultants and other staff at all reasonable times.
3.2.8 Standard of Care; Performance of Employees. Consultant shall perform all Services under this Agreement in a skillful and competent manner, consistent with the standards generally recognized as being employed by professionals in the same discipline in the State of California. Consultant represents and maintains that it is skilled in the professional calling necessary to perform the Services. Consultant warrants that all employees and subcontractors shall have sufficient skill and experience to perform the Services assigned to them. Finally, Consultant represents that it, its employees and subcontractors have all licenses, permits, qualifications and approvals of whatever nature that are legally required to perform the Services, including a City Business License, and that such licenses and approvals shall be maintained throughout the term of this Agreement. As provided for in the indemnification provisions of this Agreement, Consultant shall perform, at its own cost and expense and without reimbursement from the City, any services necessary to correct errors or omissions which are caused by the Consultant’s failure to comply with the standard of care provided for herein. Any employee of the Consultant or its sub-consultants
4 who is determined by the City to be uncooperative, incompetent, a threat to the adequate or timely completion of the Project, a threat to the safety of persons or property, or any employee who fails or refuses to perform the Services in a manner consistent with the standard of care set forth herein, shall be promptly removed from the Project by the Consultant and shall not be re-employed to perform any of the Services or to work on the Project.
3.2.9 Laws and Regulations. Consultant shall keep itself fully informed of and in compliance with all applicable local, state and federal laws, rules and regulations in force at the time the Services are performed by Consultant and in any manner affecting the performance of the Project or the Services, including all applicable Cal/OSHA requirements, and shall give all notices required by law. Consultant shall be liable for all violations of such laws and regulations in connection with Services. If the Consultant performs any work knowing it to be contrary to such laws, rules and regulations and without giving written notice to the City, Consultant shall be solely responsible for all costs arising therefrom. Consultant shall defend, indemnify and hold City, its officials, directors, officers, employees and agents free and harmless, pursuant to the applicable indemnification provisions of this Agreement, from any claim or liability arising out of any failure or alleged failure to comply with such laws, rules or regulations. Consultant’s violation of such laws, rules and regulations shall also constitute a material breach of this Agreement.
3.2.10 Insurance.
3.2.10.1 Time for Compliance. Consultant shall not commence the Services or the Project under this Agreement until it has provided evidence satisfactory to the City that it has secured all insurance required under this section. In addition, Consultant shall not allow any subcontractor to commence work on any subcontract until it has provided evidence satisfactory to the City that the subcontractor has secured all insurance required under this section. The City reserves the right to modify these requirements, including limits, based on the nature of the risk, prior experience with insurer, coverage or other special circumstances.
3.2.10.2 Minimum Requirements. Consultant shall, at its expense, procure and maintain for the duration of the Agreement insurance against claims for injuries to persons or damages to property which may arise from or in connection with the performance of the Agreement, the Services or the Project by the Consultant, its agents, representatives, employees or subcontractors. Consultant shall also require all of its subcontractors to procure and maintain the same insurance for the duration of the Agreement. Such insurance shall meet at least the following minimum levels of coverage:
(A) Minimum Scope of Insurance. (1) Commercial General Liability (CGL): Insurance Services Office Form CG 00 01 covering CGL on an “occurrence” basis including products and completed operations, property damage, bodily injury and personal and advertising injury; (2) Automobile Liability: Insurance Services Office Form Number CA 0001 covering Code 1 (any auto) or if Consultant owns no autos, Code 8 (hired)
5 and 9 (non-owned); and (3) Workers’ Compensation : Workers’ Compensation insurance as required by the State of California with Statutory Limits; and (4) Employer’s Liability Insurance.
(B) Minimum Limits of Insurance. Consultant shall maintain limits no less than: (1) Commercial General Liability (CGL): No less than $2,000,000 per occurrence for products and completed operations, bodily injury, property damage and personal and advertising injury. If Commercial General Liability Insurance or other form with general aggregate limit applies, either the general aggregate limit shall apply separately to this Agreement/location (ISO CG 25 03 or 25 04) or the general aggregate limit shall be twice the required occurrence limit; (2) Automobile Liability: No less than $2,000,000 per accident for bodily injury and property damage; and (3) Workers’ Compensation: Workers’ Compensation limits as required by the Labor Code of the State of California with Statutory Limits; (4) Employer’s Liability: Employer’s Liability limits of no less than $2,000,000 per accident for bodily injury or disease. Employer’s Liability coverage may be waived by the City if City receives written verification that Consultant has no employees.
If the Consultant maintains broader coverage and/or higher limits than the minimum shown in this subdivision 3.2.10.2, the City requires and shall be entitled to the broader coverage and/or the higher limits maintained by the Consultant. Any available insurance proceeds in excess of the specified minimum limits of insurance and coverage shall be available to the City.
3.2.10.3 Professional Liability (Errors & Omissions). Consultant shall procure and maintain, and require its sub-consultants to procure and maintain, for a period of five (5) years following completion of the Services or the Project, errors and omissions liability insurance appropriate to its profession. Such insurance shall be in an amount not less than $2,000,000 per occurrence or claim and $2,000,000 in the aggregate, and shall be endorsed to include contractual liability. If the Consultant maintains broader coverage and/or higher limits than the minimum shown in this subdivision 3.2.10.3, the City requires and shall be entitled to the broader coverage and/or higher limits maintained by the Consultant. Any available insurance proceeds in excess of the specified minimum limits of insurance and coverage shall be available to the City.
3.2.10.4 Insurance Endorsements. The insurance policies shall contain the following provisions, or Consultant shall provide endorsements on forms approved by the City to add the following provisions to the insurance policies:
(A) Additional Insured Status. The Commercial General Liability policy shall be endorsed to state that: (1) the City, its directors, officials, officers, employees, agents and volunteers shall be covered as additional insureds with respect to liability arising from the work, Services, Project or operations performed by or on behalf of the Consultant, including materials, parts or equipment furnished in connection with such work, Services. Project or operations; and (2) the insurance coverage shall be primary insurance as respects the City, its directors, officials, officers, employees, agents and volunteers, or if excess, shall stand in an unbroken chain of coverage excess of the Consultant’s scheduled underlying coverage. Commercial General Liability insurance coverage may be provided in
6 the form of an endorsement to the Consultant’s insurance (at lease as broad as ISO Form CG 20 10 11 85 or both CG 20 10, CG 20 26, CG 20 33 or CG 20 38; and CG 20 37 forms if later revisions are used).
(B) Waiver of Subrogation. Consultant hereby grants to City a waiver of any right to subrogation which any insurer of said Consultant may acquire against the City by virtue of the payment of any loss under said insurance policies set forth herein.
Consultant agrees to obtain any endorsement that may be necessary to affect this waiver of subrogation, but this provision applies regardless of whether or not the City has received a waiver of subrogation endorsement from the insurer.
(C) All Coverages. Each insurance policy required by this Agreement shall be endorsed to state that: (A) coverage shall not be suspended, voided, reduced or canceled except with written notice by certified mail, return receipt requested to the City; and (B) any failure to comply with reporting or other provisions of the policies, including breaches of warranties, shall not affect coverage provided to the City, its directors, officials, officers, employees, agents and volunteers.
3.2.10.5 Primary Coverage. For any claims related to this Agreement, the Consultant’s insurance coverage shall be primary insurance and primary coverage at least as broad as ISO CG 20 01 04 13 with respect to the City, its directors, officials, officers, employees, agents and volunteers. Any insurance or self-insurance maintained by the City, its directors, officials, officers, employees, agents and volunteers shall be excess of the Consultant’s insurance and shall not be called upon to contribute with it in any way.
3.2.10.6 Separation of Insureds; No Special Limitations. All insurance required by this Section shall contain standard separation of insureds provisions.
In addition, such insurance shall not contain any special limitations on the scope of protection afforded to the City, its directors, officials, officers, employees, agents and volunteers.
3.2.10.7 Deductibles and Self-Insurance Retentions. Any deductibles or self-insured retentions must be declared to and approved by the City. City may require Consultant to provide proof of ability to pay losses and related investigations, claim administration and defense expenses and costs within the retention. The policy language shall provide or be endorsed to provide that the self-insured retention may be satisfied by either the named insured or City.
3.2.10.8 Acceptability of Insurers. Insurance is to be placed with insurers with a current A.M. Best’s rating no less than A:VII, authorized to do business in California, and satisfactory to the City.
3.2.10.9 Verification of Coverage. Consultant shall furnish City with original certificates of insurance, including all required amendatory endorsements (or copies of the applicable policy language effective coverage required by this provision) and a copy of
7 the Declarations and Endorsement Page of the Commercial General Liability policy listing all policy endorsements to the City before the commencement of work under this Agreement.
However, failure to obtain the required documents prior to the commencement of work under this Agreement shall not waive the Consultant’s obligation to provide them to the City. The City reserves the right to require complete, certified copies of all required insurance policies, including endorsements, at any time.
3.2.10.10 Claims-Made Policies. If any of the policies provide coverage on a claims-made basis:
(A) The retroactive date must be shown and must be before the date of this Agreement or the date work commences under this Agreement, whichever is earliest; (B) Insurance must be maintained and evidence of insurance must be provided for at least five (5) years after completion of the Services provided under this Agreement;
(C) If coverage is canceled, non-renewed, and not replaced with another claims-made policy form with a retroactive date prior to the effective date of this Agreement or the date work commences under this Agreement, whichever is earliest, the Consultant must purchase extended reporting coverage for a minimum of five (5) years after completion of the Services under this Agreement.
3.2.11 Safety. Consultant shall execute and maintain its work so as to avoid injury or damage to any person or property. In carrying out its Services, the Consultant shall at all times be in compliance with all applicable local, state and federal laws, rules and regulations, and shall exercise all necessary precautions for the safety of employees appropriate to the nature of the work and the conditions under which the work is to be performed. Safety precautions as applicable shall include, but shall not be limited to: (A) adequate life protection and life-saving equipment and procedures; (B) instructions in accident prevention for all employees and subcontractors, such as safe walkways, scaffolds, fall protection ladders, bridges, gang planks, confined space procedures, trenching and shoring, equipment and other safety devices, equipment and wearing apparel as are necessary or lawfully required to prevent accidents or injuries; and (C) adequate facilities for the proper inspection and maintenance of all safety measures.
3.3 Fees and Payments.
3.3.1 Compensation. Consultant shall receive compensation, including authorized reimbursements, for all Services rendered under this Agreement at the rates set forth in Exhibit "C" attached hereto and incorporated herein by reference. The total compensation shall not exceed Four Hundred Fourteen Thousand, Four Hundred Thirty Six Thousand and Thirty Four Cents ($414,436.34) without written approval of the City.
Extra Work may be authorized, as described below, and if authorized, said Extra Work will be compensated at the rates and manner set forth in this Agreement.
3.3.2 Payment of Compensation. Consultant shall submit to City a monthly itemized statement which indicates work completed and hours of Services rendered by
8 Consultant. The statement shall describe the amount of Services and supplies provided since the initial commencement date, or since the start of the subsequent billing periods, as appropriate, through the date of the statement. City shall, within thirty (30) days of receiving such statement, review the statement and pay all approved charges thereon.
3.3.3 Reimbursement for Expenses. Consultant shall not be reimbursed for any expenses unless authorized in writing by City.
3.3.4 Extra Work. At any time during the term of this Agreement, City may request that Consultant perform Extra Work. As used herein, "Extra Work" means any work which is determined by City to be necessary for the proper completion of the Project, but which the parties did not reasonably anticipate would be necessary at the execution of this Agreement. Consultant shall not perform, nor be compensated for, Extra Work without written authorization from the City Manager.
3.4 Accounting Records.
3.4.1 Maintenance and Inspection. Consultant shall maintain complete and accurate records with respect to all costs and expenses incurred under this Agreement. All such records shall be clearly identifiable. Consultant shall allow a representative of City during normal business hours to examine, audit, and make transcripts or copies of such records and any other documents created pursuant to this Agreement. Consultant shall allow inspection of all work, data, documents, proceedings, and activities related to the Agreement for a period of three (3) years from the date of final payment under this Agreement.
3.5 General Provisions.
3.5.1 Termination of Agreement.
3.5.1.1 Grounds for Termination. City may, by written notice to Consultant, terminate the whole or any part of this Agreement at any time either for cause or for the City's convenience and without cause by giving written notice to Consultant of such termination, and specifying the effective date thereof, at least seven (7) days before the effective date of such termination. Consultant may only terminate this Agreement for cause upon giving the City not less than seven (7) calendar days' written notice.
Upon termination, Consultant shall be compensated only for those services which have been adequately rendered to City, and Consultant shall be entitled to no further compensation. The City shall within fifteen (15) calendar days following termination pay the Consultant for all services adequately rendered and all reimbursable costs incurred by Consultant up to the date of termination, in accordance with the payment provisions of this Agreement.
The following reasons shall constitute "cause" for which either party may terminate this Agreement as provided herein:
9 • Substantial failure by the other party to perform in accordance with the terms of this Agreement and through no fault of the terminating party;
• Assignment of this Agreement or transfer of the Project by either party to any other entity without the prior written consent of the other party;
• Suspension of the Project or the Consultant's Services by the City for more than ninety (90) calendar days, consecutive or in the aggregate, without good cause;
• Material changes in the conditions under which this Agreement was entered into, the Scope of Services or the nature of the Project, and the failure of the parties to reach agreement on the compensation and schedule adjustments necessitated by such changes.
3.5.1.2 Effect of Termination. If this Agreement is terminated as provided herein, City may require Consultant to provide all finished or unfinished Documents and Data and other information of any kind prepared by Consultant in connection with the performance of Services under this Agreement. Consultant shall be required to provide such Documents and Data and other information within fifteen (15) days of the City's request.
3.5.1.3 Additional Services. In the event this Agreement is terminated in whole or in part as provided herein, City may procure, upon such terms and in such manner as it may determine appropriate, services similar to those terminated.
3.5.2 Delivery of Notices. All notices permitted or required under this Agreement shall be given to the respective parties at the following address, or at such other address as the respective parties may provide in writing for this purpose:
Consultant:
Kingdom Causes, DBA City Net
4508 Atlantic Avenue, Suite 292
Long Beach, CA 90807
Phone: (714) 712-0107
Attn: Brad Fieldhouse, Executive Director
With a courtesy copy to: [email protected]
City:
City of Downey
11111 Brookshire Avenue
Downey, California 90241
Phone: (562) 904-7286
Attn: Roger Bradley, City Manager
10 With a courtesy copy to:
City of Downey
City Attorney’s Office
11111 Brookshire Avenue
Downey, California 90241
Such notice shall be deemed made when personally delivered or when mailed, forty- eight (48) hours after deposit in the U.S. Mail, first class postage prepaid and addressed to the party at its applicable address. Actual notice shall be deemed adequate notice on the date actual notice occurred, regardless of the method of service.
3.5.3 Ownership of Materials and Confidentiality.
3.5.3.1 Documents & Data; Licensing of Intellectual Property. This Agreement creates a non-exclusive and perpetual license for City to copy, use, modify, reuse, or sublicense any and all copyrights, designs, and other intellectual property embodied in plans, specifications, studies, drawings, estimates, and other documents or works of authorship fixed in any tangible medium of expression, including but not limited to, physical drawings or data magnetically or otherwise recorded on computer diskettes, which are prepared or caused to be prepared by Consultant under this Agreement (“Documents & Data”). Consultant shall require all subcontractors to agree in writing that City is granted a non-exclusive and perpetual license for any Documents & Data the subcontractor prepares under this Agreement. Consultant represents and warrants that Consultant has the legal right to license any and all Documents & Data. Consultant makes no such representation and warranty in regard to Documents & Data which were prepared by design professionals other than Consultant or provided to Consultant by the City. City shall not be limited in any way in its use of the Documents and Data at any time, provided that any such use not within the purposes intended by this Agreement shall be at City’s sole risk.
3.5.3.2 Confidentiality. All ideas, memoranda, specifications, plans, procedures, drawings, descriptions, computer program data, input record data, written information, and other Documents and Data either created by or provided to Consultant in connection with the performance of this Agreement shall be held confidential by Consultant.
Such materials shall not, without the prior written consent of City, be used by Consultant for any purposes other than the performance of the Services. Nor shall such materials be disclosed to any person or entity not connected with the performance of the Services or the Project. Nothing furnished to Consultant which is otherwise known to Consultant or is generally known, or has become known, to the related industry shall be deemed confidential.
Consultant shall not use City's name or insignia, photographs of the Project, or any publicity pertaining to the Services or the Project in any magazine, trade paper, newspaper, television or radio production or other similar medium without the prior written consent of City.
11 3.5.4 Cooperation; Further Acts. The Parties shall fully cooperate with one another, and shall take any additional acts or sign any additional documents as may be necessary, appropriate or convenient to attain the purposes of this Agreement.
3.5.5 Attorney's Fees. In the event of any litigation, whether in a court of law, administrative hearing, arbitration, or otherwise, arising from or related to this Agreement of the services provided under this Agreement, the prevailing party shall be entitled to recover from the non-prevailing party all reasonable costs incurred, including staff time, court costs, attorneys' fees and all other related expenses in such litigation.
3.5.6 Indemnification.
3.5.6.1 General Indemnification. Except as provided in subdivision
3.5.6.2 below which is applicable to “design professionals” only, Consultant shall defend (with counsel acceptable to City), indemnify and hold the City, its officials, officers, employees, volunteers and agents free and harmless from any and all claims, demands, causes of action, costs, expenses, liability, loss, damage or injury, in law or equity, to property or persons, including wrongful death, in any manner arising out of or incident to any alleged negligent acts, errors, omissions or willful misconduct of Consultant, its officials, officers, employees, agents, consultants and contractors arising out of or in connection with the performance of the Services, the Project or this Agreement, including without limitation the payment of all consequential damages and attorneys’ fees and other related costs and expenses. The Consultant’s duty to indemnify shall extend to any and all claims, demands, causes of action, costs, expenses, liability, loss, damage or injury, in law or equity that Consultant and/or its personnel are employees of the City, have been misclassified as an independent contractors, or failed to pay any or all necessary state or federal withholdings and/or taxes. Consultant shall defend, at Consultant's own cost, expense and risk, any and all such aforesaid suits, actions or other legal proceedings of every kind that may be brought or instituted against City, its directors, officials, officers, employees, agents or volunteers. Consultant shall pay and satisfy any judgment, award or decree that may be rendered against City or its directors, officials, officers, employees, agents or volunteers, in any such suit, action or other legal proceeding. Consultant shall reimburse City and its directors, officials, officers, employees, agents and/or volunteers, for any and all legal expenses and costs incurred by each of them in connection therewith or in enforcing the indemnity herein provided. Consultant's obligation to indemnify shall not be restricted to insurance proceeds, if any, received by the City, its directors, officials officers, employees, and agents or volunteers. Consultant shall not be obligated to defend, indemnify or hold the City harmless in any manner whatsoever for any claims or liability arising solely out of the City's own negligent acts, errors or omissions or willful misconduct.
3.5.6.2 Design Professionals. The provisions of this subdivision
3.5.6.2 shall apply only in the event that Consultant is a "design professional" within the meaning of California Civil Code section 2782.8(c). If Consultant is a "design professional" within the meaning of Section 2782.8(c), then, notwithstanding subdivision 3.5.6.1 above, to the fullest extent permitted by law (including, without limitation, Civil Code sections 2782 and
12 2782.6), Consultant shall defend (with legal counsel reasonably acceptable to City), indemnify and hold harmless City and City’s officers, officials, employees, volunteers and agents from and against any Claim that arises out of, pertains to, or relates to, directly or indirectly, in whole or in part, the negligence, recklessness, or willful misconduct of Consultant, any subconsultant, subcontractor or any other person directly or indirectly employed by them, or any person that any of them control, arising out of Consultant's performance of any task or service for or on behalf of City under this Agreement. The Consultant’s duty to indemnify shall extend to any and all claims, demands, causes of action, costs, expenses, liability, loss, damage or injury, in law or equity that Consultant and/or its personnel are employees of the City, have been misclassified as an independent contractors, or failed to pay any or all necessary state or federal withholdings and/or taxes. Such obligations to defend, hold harmless and indemnify City or any City officers, officials, employees or volunteers shall not apply to the extent that such Claims are caused in part by the sole active negligence or willful misconduct of City or such City officers, officials, employees, volunteers and agents. Consultant's cost to defend City and/or City’s officers, officials, employees or volunteers against any such Claim shall not exceed Consultant's proportionate percentage of fault with respect to that Claim; however, pursuant to Civil Code section 2782.8(a), in the event that one or more defendants is unable to pay its share of defense costs due to bankruptcy or dissolution of the business, Consultant shall meet and confer with City (and, if applicable, other parties) regarding any unpaid defense costs. To the extent Consultant has a duty to indemnify City or any City officers, officials, employees, volunteers and/or agents under this subdivision 3.5.6.2, Consultant shall be responsible for all incidental and consequential damages resulting directly or indirectly, in whole or in part, from Consultant's negligence, recklessness or willful misconduct.
3.5.7 Entire Agreement. This Agreement contains the entire Agreement of the parties with respect to the subject matter hereof, and supersedes all prior negotiations, understandings or agreements.
3.5.8 Governing Law. This Agreement shall be governed by the laws of the State of California. Venue shall be the courts in Los Angeles County.
3.5.9 Time of Essence. Time is of the essence for each and every provision of this Agreement.
3.5.10 City's Right to Employ Other Consultants. City reserves right to employ other consultants in connection with this Project.
3.5.11 Successors and Assigns. This Agreement shall be binding on the successors and assigns of the parties.
3.5.12 Assignment or Transfer. Neither party shall assign, hypothecate, or transfer, either directly or by operation of law, this Agreement or any interest herein without the prior written consent of the other party. Any attempt to do so shall be null and void, and
13 any assignees, hypothecates or transferees shall acquire no right or interest by reason of such attempted assignment, hypothecation or transfer.
3.5.13 Construction; References; Captions. Since the Parties or their agents have participated fully in the preparation of this Agreement, the language of this Agreement shall be construed simply, according to its fair meaning, and not strictly for or against any Party. Any term referencing time, days or period for performance shall be deemed calendar days and not work days. All references to Consultant include all personnel, employees, agents, and subcontractors of Consultant, except as otherwise specified in this Agreement.
All references to City include its elected officials, officers, employees, agents and volunteers except as otherwise specified in this Agreement. The captions of the various articles and paragraphs are for convenience and ease of reference only, and do not define, limit, augment, or describe the scope, content, or intent of this Agreement.
3.5.14 Amendment; Modification. No supplement, modification, or amendment of this Agreement shall be binding unless executed in writing and signed by both Parties.
3.5.15 Waiver. No waiver of any default shall constitute a waiver of any other default or breach, whether of the same or other covenant or condition. No waiver, benefit, privilege, or service voluntarily given or performed by a Party shall give the other Party any contractual rights by custom, estoppel, or otherwise.
3.5.16 No Third Party Beneficiaries. There are no intended third party beneficiaries of any right or obligation assumed by the Parties.
3.5.17 Invalidity; Severability. If any portion of this Agreement is declared invalid, illegal, or otherwise unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.
3.5.18 Prohibited Interests. Consultant maintains and warrants that it has not employed nor retained any company or person, other than a bona fide employee working solely for Consultant, to solicit or secure this Agreement. Further, Consultant warrants that it has not paid nor has it agreed to pay any company or person, other than a bona fide employee working solely for Consultant, any fee, commission, percentage, brokerage fee, gift or other consideration contingent upon or resulting from the award or making of this Agreement. For breach or violation of this warranty, City shall have the right to rescind this Agreement without liability. For the term of this Agreement, no member, officer or employee of City, during the term of his or her service with City, shall have any direct interest in this Agreement, or obtain any present or anticipated material benefit arising therefrom.
3.5.19 Equal Opportunity Employment. Consultant represents that it is an equal opportunity employer and it shall not discriminate against any subcontractor, employee or applicant for employment because of race, religion, color, national origin, handicap, ancestry, sex or age. Such non-discrimination shall include, but not be limited to, all activities related to initial employment, upgrading, demotion, transfer, recruitment or recruitment advertising,
14 layoff or termination. Consultant shall also comply with all relevant provisions of any City Minority Business Enterprise program, Affirmative Action Plan or other related programs or guidelines currently in effect or hereinafter enacted.
3.5.20 Labor Certification. By its signature hereunder, Consultant certifies that it is aware of the provisions of Section 3700 of the California Labor Code which require every employer to be insured against liability for Worker's Compensation or to undertake self- insurance in accordance with the provisions of that Code, and agrees to comply with such provisions before commencing the performance of the Services.
3.5.21 Authority to Enter Agreement. Consultant has all requisite power and authority to conduct its business and to execute, deliver, and perform the Agreement. Each Party warrants that the individuals who have signed this Agreement have the legal power, right, and authority to make this Agreement and bind each respective Party.
3.5.22 Counterparts. This Agreement may be executed in counterparts, each of which shall constitute one and the same instrument.
3.5.23 Effect of Conflict.
In the event of any conflict, inconsistency, or incongruity between any provision of this Agreement, any of its exhibits, attachments, purchase order, or notice to proceed, the provisions of this Agreement will govern and control.
3.6 Subcontracting.
3.6.1 Prior Approval Required. Consultant shall not subcontract any portion of the work required by this Agreement, except as expressly stated herein, without prior written approval of City. Consultant shall require and verify that all subcontractors maintain insurance meeting all of the requirements set forth in this Agreement. Consultant shall ensure that City is an additional insured as required in Section 3.2.10.4. Subcontracts, if any, shall contain a provision making them subject to all provisions stipulated in this Agreement.
CITY OF DOWNEY, Kingdom Causes, DBA City Net
a California municipal corporation a 501 (C)(3) non-profit and charter city
By: By: ______________________________ Mayor Brad Fieldhouse
Its: ____________________________
Executive Director/CEO
15 Attest: Attest:
_____________________________
City Clerk Chief Financial Officer
Approved as to Form: Approved as to Form:
__________________________ _____________________________ City Attorney Legal Counsel
0119.123859
4508 Atlantic Avenue, Suite 292, Long Beach, CA 90807 | @CityNetSoCal | www.citynet.org EIN: 57-1162424
_____________________________________________________________________________________________ Scope of Work
Outreach and Engagement Services- City of Downey
Project Overview: City Net will provide street outreach and engagement services in partnership with the city of Downey, Downey Police Department, and city departments such as Code Enforcement and Public Works . City Net will staff and deploy a team of two case managers to engage people experiencing street level homelessness in the city of Downey. This team will proactively connect homeless neighbors to services and resources including mental health substance abuse, medical and housing solutions.
Outreach Engagement
Outreach Engagement is one of the visible services City Net provides, and case managers are trained to follow best practices in a professional manner. Before beginning outreach engagement, case managers must pass 80 hours of case management training which includes, but is not limited to: rapport building, whole -person care, implicit bias, mental health and behavioral health first aid, trauma-informed care, harm reduction, housing first principles, de- escalation, motivational interviewing, progressive engagement, and housing retention services. Case Managers are aware that it can take between 8-10 engagements before an outreach contact agrees to services and continues to visit clients with patience until they are ready to engage.
Case Management
Case management activities assess housing and service needs and arrange, coordinate and/or monitor the delivery of individualized services. Specific activities include:
•Assessment and intake using HMIS
•Conducting initial evaluations including verifying and documenting eligibility •Counseling
•Developing/securing/coordinating services
•Helping obtain Federal, State, and local benefits
•Monitoring and evaluating program participant progress in particular programs •Providing information and referrals to other providers •Developing an individualized housing stabilization plan that leads to the attainment of stable permanent housing.
Supportive Services
Supportive services may include providing access to and assistance in obtaining:
•Medicaid/Medi-Cal
•Women, Infants and Children (WIC)
•Food Stamps/CalFresh/EBT
•Federal-State Unemployment Insurance Program
•Social Security Disability Insurance (SSDI)
•Supplemental Security Income (SSI)
•General Relief (GR)
•Other mainstream resources such as housing, health, social services, employment, education services, and youth programs that an individual or family may be eligible to receive.
Exhibit A
4508 Atlantic Avenue, Suite 292, Long Beach, CA 90807 | @CityNetSoCal | www.citynet.org EIN: 57-1162424
Landlord Engagement
Landlord engagement involves housing navigators and case managers reaching out to private landlords in the community to advocate for clients to be matched to housing opportunities. Specific activities include:
• Educate private landlords on the Rapid Re-Housing program’s policies and protocols.
• Provide information regarding City Net’s landlord incentive programs and the benefits of participation
• Advocate for clients’ housing needs
• Match clients to specific units with landlords who have a shared interest • Provide a hotline number to call for emergencies
• Create a line of communication for when new units become available
Housing Navigation
Housing Navigators have the responsibility of properly matching clients to housing units . These matches require the following activities:
• Conducting Housing Needs Assessment
• Creating Housing Budget
• Completing housing applications
• Addressing and overcoming any potential barriers to housing (no/low credit, criminal charges, lack of rental history, etc.)
• Introducing landlord to client
• Introduction to the neighborhood so the client can assess access and transportation to daily errands and supportive services
Housing Documentation
A large part of case management involves providing the proper documentation to move through the housing process. City Net case managers assist clients in obtaining the following documents needed to be housed:
• Signed HMIS Release of Information and Confidentiality Agreement • Copy of ID, Social Security Card, DD-214 (if applicable) • Homeless or Chronic Homeless Verification
• Disability verification (if applicable)
• Proof of income
• Hand-written signed copy of the lease
• Lead-based paint disclosure form
• VAWA form
• W-9
• HSQ Inspection
• Client budget
• Individualized Action Plan (IAP)
• Individualized Stability Plan (ISP)
• Receipts of rental payment
• Copy of voucher (if applicable)
• Request for Tenancy Approval (if applicable)
• Rent Reasonableness form
• Duplication of Benefits form
4508 Atlantic Avenue, Suite 292, Long Beach, CA 90807 | @CityNetSoCal | www.citynet.org EIN: 57-1162424
Emergency Health
City Net will refer homeless neighbors to emergency health services to the extent that other customary emergency health services and treatments are unavailable or inaccessible to the homeless neighbor. An example of emergency health services to which City Net will refer homeless neighbors is outpatient treatment of urgent medical conditions by licensed medical professionals in community -based settings (e.g., streets, parks, and campgrounds) to those eligible participants unwilling or unable to access emergency shelter or an appropriate healthcare facility. City Net may assist healthcare professionals in the case management aspects of the following activities:
• Assessing health problems and developing treatment plans • Assistance in understanding health needs
• Providing directly or assisting in obtaining appropriate emergency medical treatment • Providing medication and follow-up services
Emergency Mental Health
City Net will refer homeless neighbors to emergency mental health services to the extent that other customary emergency mental health services and treatments are unavailable or inaccessible to the homeless neighbor. An example of emergency health services to which City Net will refer homeless neighbors is outpatient treatment of urgent mental health conditions by licensed professionals in community -based settings (e.g., streets, parks, and campgrounds) to those eligible participants unable or unwilling to a ccess emergency shelter or an appropriate mental health care facility. City Net may assist mental healthcare professionals in the case management aspects of the following activities:
• Crisis intervention
• Prescription of psychotropic medications
• Explanation of the use and management of medications
• Combinations of therapeutic approaches to address multiple problems
Transportation
Occasionally, City Net may engage in transportation activities, including:
• Transporting unsheltered people to our Interim Shelter Sites, emergency health, emergency mental health, or other service facilities
• Provision of public transportation for participants
• Transportation costs (bus tickets, gas, minor car repairs, etc.) to assist homeless neighbors to relocate out of the region, provided they have permanent housing there. • Assisting program participants to use public transportation
Client Screening, Eligibility, and Referrals
We use the Homeless Management Information System (HMIS) intake form to assess client’s needs and determine their eligibility for services and referrals to partnering agencies in the region. We work with clients with urgency to fill out applications and provide time-sensitive support.
We develop an individualized housing plan for each participant enrolled in Housing Services. Goals are established based on meeting the unique needs of each client. This may include obtaining eligibility documentation for housing projects through the CES or obtaining vital documentation for referrals through the Housing Authorities within Los Angeles County. We assess a client's needs based on each interaction. For example, clients who express they suffer from mental health issues that impede their ability to live independently are connected to a county clinic/resource for mental health services as part of their goal.
4508 Atlantic Avenue, Suite 292, Long Beach, CA 90807 | @CityNetSoCal | www.citynet.org EIN: 57-1162424
Once clients are screened for eligibility, they are connected to a benefits specialist and case manager. Our team of case managers and benefits specialists are also trained in intimate partner violence training, crisis intervention training, and practice client-centered and a trauma-informed approach in assessing client’s barriers and offering support to their unique needs.
All clients engaged in the field or a referral are thoroughly screened as applicable fits for the program. The screening tool gathers thorough information about each client's situation that aids us in determining eligibility for resources within the area (e.g., Chrysalis, EBT, CalWORKs, mental health). Clients who do not meet the eligibility criteria are still engaged in intensive case management services. Using a client-centered approach, we meet clients exactly where they are, develop a comprehensive care plan, and determine reachable goals. The access to these services allows for continued engagement of our clients whether that be using our computers to assist in an enrollment or applications, using our phones to make necessary appointments, or utilizing our vans to take them to said appointments.
Our supervisors regularly meet with their case managers to review cases, hear summaries, and address issues. The monthly dashboard reports we produce for our contracts highlight both statistical and anecdotal evidence of program activities and outcomes. Our Senior-level staff are responsible for overall project compliance with management, operations, and public safety standards . The Program Supervisor is responsible for directing all street outreach and engagement, case management and housing navigation activities, staff management/ supervision, and project coordination. The Program Supervisor will also engage in direct services as needed in these categories to ensure that all programmatic goals and objectives are met within the operational framework of the project.
Downey
Homeless Census Scope of Work
Summer/Fall 2024
1 Project
City Net proposes to partner with Downey to plan, implement and report on homelessness in the city. This homeless census1 will provide critical data so the city can make informed decisions on resource allocation and accurately gauge intervention effectiveness against a statistical baseline.
Timeline
1. Planning and Mapping: Immediately upon contract completion
2. Survey Question Development: Immediately upon contract completion
3. Unsheltered Count: Day 1 TBD (early morning) and Day 2 TBD (late evening)
4. Report (summary data): Two weeks after Day 2 above
5. Report (final report): Six weeks after Day 2 above
6. Public Dissemination: TBD pending city preference
Activities
Planning and Mapping
City Net will partner with city staff and the Downey Police Department to create survey maps of the city. Maps will emphasize known locations of unsheltered homelessness. Maps will be physically walked and/or driven in advance by City Net, with detailed notes and instructions written for the data collection teams to follow on the days of the census. City Net will work with city staff to develop customized survey questions which, in addition to standard demographic questions, will focus on topics such as community ties and local service priorities.
Census Activities
Unsheltered Count
City Net will complete an unsheltered homeless census over multiple days and times (typically an early Tuesday morning and late Thursday evening of the same week) to cover the entire geography of the city as well as homeless neighbors that spend the day in Downey but sleep elsewhere. We will offer survey incentives to encourage survey participation.
1 We are proposing a “census”, as differentiated from other related activities:
1. A “point-in-time count” (PIT) is an enumeration of unsheltered and sheltered homeless neighbors in a city. It yields a number and limited demographic data of the total homeless population. Many County PITs rely on survey methodology (see below) and statistical sampling.
2. A “survey” takes a statistically representative sample of the homeless population and projects estimates of the total populat ion based on the findings of the smaller sample population.
3. A “census” seeks to collect information through interviewing every possible member of the population. In this proposal, it yields a number and demographic, housing, social, economic and other information on the total homeless population , and does not use statistical sampling.
Downey
Homeless Census Scope of Work
Summer/Fall 2024
2 We will conduct both early morning and late evening census activities to include those who might be away from their normal spot during the time of either census event. The census will rely on teams consisting of experienced City Net street outreach and engagement staff. Downey Public Safety personnel (as able or as needed for safety, access, etc.), and trained volunteers may be included depending on the need/map size.
Sheltered Count
City Net will work with Downey to secure, through any local partner shelters, a sheltered homeless count on the days of the unsheltered count. Recognizing that participation in the project is voluntary, we may not be able to access all sheltered data. We will aggregate sheltered numbers with the unsheltered data to the degree possible to provide the most complete possible depiction of homelessness in the city.
Subpopulation Count
City Net will prioritize subpopulations (Veterans, transitional-aged youth, domestic violence victims, vehicle/RV occupants) in the census. Questions will be included in the survey to provide specific resources to subpopulations.
Data Entry and Database Management
City Net will use GIS technology to complete the census electronically (using ARC GIS’s Survey123 app) and collected data will be housed securely in an online database. City Net will maintain the data on behalf of the city and will provide the city with aggregate data. Using data security practices consistent with HMIS, individual client data of those who consent to have their information stored in HMIS is only viewable by qualified staff at participating agencies. To participate in HMIS, leaders at each agency must sign an Agency Agreement that includes a commitment to protecting client data and maintaining confidentiality, and agency staff must pass multiple training courses on the importance of client privacy.
If desired, City Net will include a survey question permitting City Net to share the client’s name and contact information with the city so that the city and/or its outreach teams may follow up with services.
Reporting
City Net will solicit input from city stakeholders to ensure that desired data is captured and reflected in the report. City Net will analyze the data and report findings on analysis of the data,
Downey
Homeless Census Scope of Work
Summer/Fall 2024
3 recommendations, and next steps for the city to consider. City Net will work with Downey staff to identify the best context for any desired public presentation(s).
Budget
(see next page)
Downey
Homeless Census Scope of Work
Summer/Fall 2024
4 Budget
Labor
Title/Role Description Full
Comp # staff Hrs/
staff TOTAL
Census Manager Project design, management, and supervision, community meetings $53.24 1 56 $2,981.44
Mapping/Reporting GIS mapping, data management, report writing $44.54 4 56 $9,976.96 Outreach and Engagement Census taking, 2 six hour shifts at 1.5 OT rate $57.31 7 12 $4,814.04 Data management Survey setup, data compilation and analysis $36.61 2 12 $878.64 Executive leadership Project oversight, quality control, problem solving, reporting $104.23 2 12 $2,501.52 Finance and billing Payroll, billing, financial controls $52.78 1 10 $527.80 Human resources Staff recruiting, hiring, training, disputes $43.82 1 10 $438.20 Operations Inventory, purchasing, logistics, technical support $41.29 1 10 $412.90 Labor Subtotal: $22,531.50
Operations and Program Expenses
Item Description TOTAL
Client Services Gift Card incentives ($10 each) for client participation $2,000.00 Materials and Supplies Printing/binding/delivery costs for final reports $2,100.00 Materials and Supplies Personal Protective Equipment (PPE) for staff and clients $450.00 Rent Office space and office equipment/furniture rental $828.75 Computing and
Telecommunications
Computing (computer, IPad, phone), telecommunications (phones & cell service), printer/copier w/supplies, hardware & software, wifi, etc. $942.01 Materials and Supplies Uniforms, copies, forms, office supplies, equipment, etc. $207.19 Materials and Supplies IT support and client management software licenses $276.25 Materials and Supplies Financial audit $96.69
Materials and Supplies Liability Insurance $615.49
Materials and Supplies Operations and program expenses contingencies $972.00 Operations and Program Expenses Subtotal: $8,488.37
Indirect Costs
Category Description TOTAL
Non-federal entity 10% de
minimis rate
Per 2 CFR 200.414-11, de minimis rate established for non-Federal entities who do not have negotiated Indirect Cost Rate. This fee is charged at a rate of 10% to offset expenses incurred by the organization but not billable as direct project expenses. $3,101.99
Indirect subtotal: $3,101.99
Project TOTAL $34,121.86
Notes: Rates current as of 7/22/24 and good for 90 days from this date. City Net requests 50% of the total cost be issued once the contract is initiated. The final payment of the remaining balance will be due upon completion of the final report and the sta keholder presentation.
1 EXHIBIT "B"
SCHEDULE OF SERVICES
Homeless Outreach Services
Monthly Reporting with Data regarding homeless outreach efforts and outcomes
Homeless Census
Conduct the month of October
2 EXHIBIT "C"
COMPENSATION
Presented below is the compensation rate and billing policies, as they would pertain to this engagement:
Homelessness Outreach Services
$380,314.48 Project Cost
Monthly billing of $31,692.87
Homelessness Census
$34,121.86 Project Cost
Fee covers all meetings, phone calls, document analysis and reviews.
There is no charge for parking, copies, mileage, travel, incidental copies, or expenses.