Item No.
TO: HONORABLE MAYOR AND MEMBERS OF THE CITY COUNCIL
FROM: OFFICE OF THE CITY MANAGER
BY: SERGIO COREAS, HOMELESSNESS SOLUTIONS AND HOUSING
MANAGER
DATE: AUGUST 26, 2025
SUBJECT: UPDATE ON HOMELESSNESS SOLUTIONS EFFORTS
EXECUTIVE SUMMARY
The City Council will receive an update on the City’s homelessness solutions efforts in Downey. This report highlights activities and progress made between October 2024 and August 2025, including enhanced outreach operations, improved access to shelter and housing, strengthened regional collaborations, proactive enforcement efforts, and expanded public engagement strategies. The update reflects the City’s ongoing commitment to implementing a holistic and coordinated response to homelessness.
RECOMMENDATION
That the City Council:
Receive and file an update regarding the City’s homelessness solutions efforts.
BACKGROUND
In 2018, the City of Downey adopted its Plan to Prevent and Combat Homelessness, establishing a strategic framework focused on outreach, prevention, housing solutions, and inter-agency collaboration. Since then, the City has expanded its homelessness response by participating in regional initiatives such as the Los Angeles County Homeless Initiative and the Gateway Cities Council of Governments Homelessness Committee.
During the COVID-19 pandemic, the City leveraged federal and state emergency funding to assist vulnerable households, providing rental assistance to over 270 families and individuals at risk of homelessness. These efforts laid the groundwork for sustained program development and strengthened partnerships with service providers and community stakeholders.
In August 2024, the City Council approved a Professional Services Agreement with Kingdom Causes, Inc., dba City Net, to deliver dedicated homeless outreach services.
This partnership, funded through the State’s Permanent Local Housing Allocation (PLHA)
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grant program, supports the City’s goal of providing direct engagement, case management, and housing navigation to people experiencing homelessness (PEH).
Additionally, in October 2024, the City Council adopted Ordinance No. 24-1513, amending the Downey Municipal Code to regulate loitering, camping, and obstruction of public rights-of-way. The ordinance was developed to promote public health, safety, and accessibility following the U.S. Supreme Court's decision in City of Grants Pass v.
Johnson, which affirmed the authority of local governments to regulate public space usage.
Recognizing the growing complexity of addressing homelessness, the City created a full- time Homelessness Solutions Manager position in October 2024 to lead outreach coordination, oversee data collection and reporting, pursue funding opportunities, and collaborate with local, regional, and state agencies. The position plays a critical role in aligning the City’s efforts with best practices and maximizing the impact of available resources.
During this same period, the City also established the Strategic Team for Engagement and Prevention (STEP). STEP is a multi-departmental effort designed to coordinate outreach, encampment cleanups, and enforcement activities in partnership with City Net.
Together, the Homelessness Solutions and Housing Manager and STEP ensure that the City’s approach balances service driven engagement with proactive public safety measures.
ANALYSIS
Outreach & Engagement
Homelessness Solutions and Housing Manager
In October 2024, the City hired a dedicated Homelessness Solutions Manager (HSM) to oversee the City's homelessness initiatives, manage the Homeless Services hotline, maintain the City's Homeless Services website, develop policies, pursue grants, and collaborate with regional partners. This role coordinates all of the City’s outreach and engagement efforts.
Recognizing the growing scope of responsibilities, the position was subsequently upgraded to Homelessness Solutions and Housing Manager. This expanded role now integrates housing policy and program oversight, including pursuing funding opportunities, strengthening interagency coordination, and supporting the City’s long- term housing strategies. The upgrade reflects the City’s commitment to aligning homelessness response with housing solutions and ensuring leadership capacity keeps pace with community needs.
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City Net Outreach Services
Since October 2024, City Net has served as the City’s contracted homeless outreach provider. At the beginning of the contract, City Net staffed one full-time team consisting of two case managers dedicated exclusively to Downey. This initial team provided consistent outreach and case management, but as demand grew, it became clear that additional capacity was needed to improve response time and expand service coverage.
As of July 2025, City Net deploys two full-time outreach teams, each composed of two full-time outreach workers, which are assigned exclusively to the City of Downey.
Outreach teams operate Monday through Friday, between 7:30 a.m. and 4:00 p.m., and are responsible for responding to service requests, conducting proactive outreach, and coordinating case management efforts. City staff and City Net continue to monitor caseloads, response time, and service outcomes to ensure that outreach resources meet the community’s needs and remain both responsive and effective During this reporting period, City Net conducted over 601 engagements with people experiencing homelessness (PEH) in Downey. Through these interactions, 326 individuals were successfully enrolled into ongoing case management services, and 391 total services were delivered, including case management, transportation, documentation assistance, and medical and mental health referrals. In total, 45 individuals achieved positive exits from homelessness, either through shelter placement, temporary housing, or family reunification.
City Net’s outreach approach is focused on building trust with unsheltered individuals, offering harm-reduction resources, facilitating access to vital documents (such as identification and Social Security cards), and supporting enrollment into interim and permanent housing programs. The outreach team works in close coordination with the City’s Homelessness Solutions and Housing Manager, the Downey Police Department, and Code Enforcement to ensure a comprehensive response to homelessness across the community.
City Net also plays an integral role in service coordination during proactive encampment cleanups, conducting pre-cleanup engagement and offering services to PEH prior to enforcement activities. Their presence and continued engagement have strengthened the City's ability to provide individualized support to unhoused individuals and connect them to housing solutions.
The City recently extended its Professional Services Agreement with City Net, and Amendment No. 1 is being recommended for approval this evening to ensure continuity of these services. In addition, City Net provides monthly activity reports summarizing outreach, services, and housing outcomes. These reports are posted on the City’s website and shared with the public to promote transparency and accountability.
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Homeless Census
To ensure an accurate measurement of homelessness, the City has invested in conducting its own census with City Net to address any discrepancies in data and methodology compared to the Los Angeles County Point-in-Time (PIT) Count conducted by the Los Angeles Homeless Services Authority (LAHSA). In December 2024, City Net’s outreach and data teams conducted a two-day Homeless Census to assess the number of PEH in Downey. The results indicated approximately 151 individuals living on the streets, with 66 expressing interest in case management services to help end their homelessness.
City Net's Homeless Census methodology differs from the PIT Count in that it spans two days and includes two distinct time periods (morning and night). Unlike the PIT Count, it also includes directly engaging with PEH where surveyors, working alongside police officers, conduct interviews and account for individuals regardless of their receptiveness to participating in the survey, resulting in a more accurate count.
In comparison, LAHSA conducts the annual PIT Count in one evening every January in coordination with City staff and community volunteers. LAHSA utilizes a visual tally system to determine how many PEH are in a given community, including tallying motor vehicles, tents, and other makeshift shelters. When tallying makeshift shelters, LAHSA must also estimate the number of individuals residing in each one, regardless of how many individuals are visible. To do this LAHSA generates an annual "multiplier" based on 4,000 demographic surveys conducted across the County, which is then applied to the tallies for each city to calculate total PIT Count numbers. This methodology can drastically underestimate or overestimate the population of people experiencing homelessness in Downey. This can lead to inconsistent funding, as PIT Count data is utilized to determine funding allocations to cities.
The 2025 LAHSA Point-in-Time (PIT) Count, conducted on February 19, recorded 32 unsheltered individuals in Downey a 61% decrease from the 82 unsheltered individuals counted in 2024. Improvised dwellings (including tents, vehicles, RVs, and makeshift shelters) dropped from 101 in 2024 to 22 in 2025, representing a 78% reduction in encampment-related structures. These reductions highlight a visible improvement in public spaces and suggest that recent City-led interventions, including expanded shelter capacity, targeted outreach, and coordinated inter-agency efforts, have contributed to a measurable reduction in unsheltered homelessness and encampments.
While the recent LAHSA PIT Count results reflect meaningful progress, the changing methodology and inconsistencies in the annual count has led the City to utilize the City Net census as the baseline measurement for PEH in Downey.
The following table compares methods used between City Net’s Census and LAHSA’s PIT Count:
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Methods City Net Census LAHSA PIT Count
Occurrence Two days: Day 1 - morning, Day
2 - evening One day - evening
Count Based on direct engagement
with individuals.
Visual tally, no direct engagement. Use of
multiplier formula.
Accuracy
More accurate, based on local
expertise and direct
engagement. Provides capacity
necessary to conduct census.
Less accurate, limited by visual tally
method, County’s multiplier, and
volunteer capacity.
Personnel City Net and City Staff Community volunteers
Funding General Fund and PLHA County
Outcome
December 2024 census found
151 individuals living
unsheltered in Downey, with 66
expressing interest in case
management services.
February 2025 PIT Count recorded 32
unsheltered individuals, down from 82 in
2024 (61% decrease). Encampment
related structures dropped from 101 in
2024 to 22 in 2025 (78% reduction).
Support to Local Businesses
City staff has expanded outreach efforts to support local businesses in dealing with homelessness impacts through the Letter of Agency (LOA) program, allowing the Police Department to address trespassing issues more efficiently. Having a LOA on file allows PD to immediately act to abate trespass issues on private property. Staff conducted targeted outreach to businesses located in Downtown Downey, major commercial corridors, and areas with reported homelessness activity to promote participation in the LOA program.
Through these efforts, businesses were provided education on how participation in the LOA program improves public safety, facilitates coordinated enforcement, and supports proactive responses to trespassing and loitering concerns. City staff also streamlined the LOA renewal process to ensure active agreements remain current, reducing gaps in coverage. Additionally, the City developed informational materials and templates to simplify business enrollment in the program.
Staff continues to maintain open lines of communication with local businesses to address homelessness-related impacts, offer guidance on prevention strategies, and promote collaboration with outreach providers like City Net to engage individuals experiencing homelessness encountered on private property. Since October 2024, the City has secured 16 Letters of Agency from businesses, authorizing law enforcement and outreach teams to address trespassing and related concerns. This growth in participation reflects increasing collaboration with the business community and enhances the City’s ability to respond effectively to call for service.
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Homeless Services Requests and Public Engagement
Since October 2024, the City has expanded its public engagement strategy to make homeless services more accessible to the community. Residents and businesses can submit homeless service requests through the City's mobile application, online portal, or by calling the dedicated Homeless Services Line. Between November 2024 and July 2025, the City received over 550 calls through the Homeless Services Line and processed 239 homeless-related service requests submitted through the City app.
The reporting hotline and virtual tools have improved the City's ability to respond quickly to community concerns, connect individuals experiencing homelessness to outreach services, and collect valuable data to inform program strategies. City staff monitors all incoming requests and coordinates responses with City Net and internal departments as appropriate. With the launch of the new DowneyConnect app, staff have also begun releasing social media posts to guide residents on how to report encampments directly through the app. This not only raises community awareness but also streamlines reporting, helping to ensure a timely response.
In addition to expanding service access, the City produced and released a Homeless Services Documentary in August 2025. The documentary highlights the City's collaborative approach to addressing homelessness, featuring interviews with City Net staff, the Homelessness Solutions and Housing Manager, Downey Police Department personnel, and local community partners. The video serves as a public education tool to foster greater understanding of homelessness challenges and solutions within the community.
Housing Solutions & Supportive Services
Shelter Beds
To increase interim housing availability, the City reserved six dedicated beds at the Salvation Army Bell Shelter for Downey residents. These beds are funded through PLHA grant monies and provide immediate shelter options for individuals engaged through outreach efforts. The reserved beds include both low-barrier and bridge housing accommodations, allowing flexibility in supporting individuals with varying needs, including those with pets or special health conditions. The Homelessness Solutions and Housing Manager oversees the referral and placement process to ensure efficient use of the reserved beds. In addition to the Bell Shelter partnership, the City continues to coordinate with the LA County Hondo Center of Healing to prioritize Downey clients for available interim housing beds, enhancing the City's overall capacity to offer timely housing interventions. Staff are also exploring the potential use of the Los Angeles County Rehabilitation Shelter as an additional option to expand placement opportunities for Downey residents.
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Rancho Los Amigos Collaboration
The City's ongoing collaboration with the Rancho Los Amigos South Campus and LA County’s Emergency Centralized Response Center (ECRC) has strengthened the management of homelessness on County-owned property within Downey. Regular communication between City and County staff has reduced calls for service and improved response times, helping to ensure that County assets are maintained in a safe and accessible manner.
The Whole Child
The City of Downey partners with The Whole Child, a local nonprofit organization, to deliver rental assistance and case management services to households experiencing or at risk of homelessness. Through a Tenant-Based Rental Assistance (TBRA) program funded by HOME funds, The Whole Child assists low-income Downey residents in securing and maintaining stable housing by providing rental subsidies and supportive services.
Additionally, the City allocated Permanent Local Housing Allocation (PLHA) grant funding to The Whole Child to support families actively experiencing homelessness. Since the launch of the PLHA-funded program in July 2024, The Whole Child has assisted approximately 12 families, with 4 families successfully securing permanent housing. The program continues to prioritize Downey residents and offers critical housing stabilization support.
Community Development Block Grant (CDBG) - Fair Housing Services Through the City's Community Development Block Grant (CDBG) program, $20,000 was allocated in Fiscal Year 2024-2025 to the Fair Housing Foundation to provide fair housing services, including tenant/landlord counseling, housing rights workshops, mediation services, and discrimination investigations. Between July 2024 and March 2025, the Fair Housing Foundation assisted 197 Downey residents with housing-related inquiries, contributing to the City’s broader strategy to promote housing stability and prevent homelessness.
Inclusionary Housing Ordinance
In December 2022, the City adopted an Inclusionary Housing Ordinance (IHO) requiring new residential developments of seven units or more to provide affordable housing units or pay an in-lieu fee to support affordable housing production. The IHO is a critical tool in the City's long-term strategy to expand affordable housing options for low- and moderate- income residents, promote economic diversity, and help prevent future homelessness.
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As an example of its implementation, the Treasure Island housing project, which recently began construction, includes three affordable housing units set aside pursuant to the IHO.
These units will be reserved for income eligible households once the project is completed.
Gateway Cities Affordable Housing Trust
The City continues to participate in the Gateway Cities Affordable Housing Trust, a regional collaboration among Gateway Cities Council of Governments (COG) member cities to secure funding for affordable housing development. Through the Trust, cities and qualified developers may seek project funding by responding to the Trust’s Notices of Availability (NOAs). The trust builds its capital pool by applying for and receiving state and federal grants, as well as other funding sources, and then redistributes those resources through a competitive application process.
To date, the Gateway Cities Affordable Housing Trust has successfully secured funding for one affordable housing project in Downey:
• Veterans Commons: A 100-unit permanent supportive housing development located on Stewart and Gray Road, providing affordable housing and onsite supportive services for formerly homeless veterans. Of the total units, 21 are funded through the Gateway Cities Affordable Housing Trust, which awarded $2,339,889 to the project.
The City’s active participation in the Trust strengthens Downey’s efforts to expand its affordable housing inventory and create stable housing opportunities for vulnerable populations.
Enforcement & Public Safety
Strategic Team for Engagement and Prevention (STEP)
Strategic Team for Engagement and Prevention (STEP) serves as a coordinated, multi- departmental effort to address homelessness-related issues Citywide. It consists of representatives from the Homelessness Solutions Division, Police Department, Code Enforcement, Public Works, and Parks and Recreation. STEP meets monthly to assess homelessness-related activity and community hot spots, coordinate outreach and enforcement, and develop strategies to respond to encampments, service gaps, and quality of life concerns throughout the City.
Proactive Encampment Cleanups
STEP team members conduct weekly proactive encampment cleanups across identified hotspot locations in Downey. Prior to each cleanup, City Net and City staff engage with individuals living in encampments to offer shelter placements, case management, and
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supportive services. Cleanups prioritize restoring public health, removing hazardous materials, and maintaining public safety.
In addition to weekly cleanups, in January 2025, the City supported LA County’s Pathway Home operation, which focused on addressing large-scale riverbed encampments along the Rio San Gabriel Riverbed. As part of this operation, 50 Downey residents were voluntarily relocated into interim motel-based housing. The City provided staging areas at local parks, field support during outreach operations, and follow-up coordination with County and service provider partners. This operation significantly reduced visible encampments along the riverbed and surrounding areas, improving public safety and allowing the City’s ongoing cleanups to expand into other parts of the community.
Agency Collaboration
The City maintains strong partnerships with Caltrans, LA County Flood Control, and Union Pacific Railroad to address homelessness-related concerns on non-City properties.
Collaborative efforts include coordinated encampment removals, infrastructure repairs, and improvements such as fencing, landscaping, and long-term property maintenance planning.
In coordination with Union Pacific Railroad, the City works to identify high priority encampments near active rail tracks and coordinate cleanup operations that balance safety, service engagement, and enforcement. With Caltrans, the City collaborates on freeway underpasses and adjacent right-of-way, addressing encampments, repairing fencing, and pursuing long term strategies to discourage re-encampments.
City staff also participate in the Gateway Cities Council of Governments Homelessness Technical Advisory Committee, which brings together neighboring cities and County partners to share best practices, coordinate operations, and strengthen a regional approach to homelessness.
Enforcement Efforts
Following the adoption of Ordinance No. 24-1513, the City strengthened its enforcement protocols regarding loitering, camping, and obstruction of public spaces. Enforcement is carried out by the Downey Police Department and supported by Code Enforcement and RMI International security personnel. The City's approach prioritizes offering outreach and services first, with enforcement actions used to preserve public health, safety, and accessibility.
To further support these efforts, the City installed new signage in public areas to clearly communicate restrictions related to camping and loitering, ensuring that enforcement is both transparent and consistent. In addition, in March 2025 the City Council adopted Ordinance No. 25-1522, which updated the Downey Municipal Code to regulate public parking lots and public parking structures. This ordinance prohibits loitering, unauthorized
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activities, and other behaviors that interfere with the safe and intended use of these facilities. These measures provide additional enforcement tools to maintain safe, accessible public spaces.
Legal Authority and Enhanced Enforcement
In the 2024 U.S. Supreme Court case City of Grants Pass v. Johnson, the Court ruled that local government ordinances imposing criminal penalties for camping on public land do not violate the Eighth Amendment’s prohibition against cruel and unusual punishment for people experiencing homelessness. The decision affirms the authority of local governments to regulate the use of public spaces through penalties or other enforcement actions for illegal camping, even for individuals without access to alternative shelter options. This ruling allows the City to enforce its local ordinances related to homelessness and public space usage.
Following the City of Grants Pass decision, the City Council adopted an ordinance amending Chapter 1 of the Downey Municipal Code, specifically addressing disorderly conduct, loitering, camping, and obstruction of public rights-of-way. The amendments impact Article 4 (Public Welfare, Morals, and Policy) and Chapter 1 of Article X (Parks, Playgrounds, and Recreation) to regulate camping and the placement of personal property on public property, with limited exceptions.
This ordinance aims to:
• Ensure that public spaces, including sidewalks and parks, remain accessible and usable by all community members as intended, without obstruction, and in compliance with ADA standards.
• Maintain public property in a condition that supports public health, safety, and welfare.
• Prevent or deter damage to public property caused by prohibited activities, such as camping or encampments.
Additionally, on November 12, 2024, the City Council approved an amendment to the professional services agreement with RMI International to provide enhanced security patrols of City parks in addition to Downtown Downey. These additional security services are intended to augment public safety and are not intended to replace or reduce the role of police services. City and RMI staff coordinate regularly to offer outreach services to any individuals experiencing homelessness encountered during patrols throughout the community.
Additional Funding Initiatives and Advocacy
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Funding Opportunities
Staff continues active participation in Measure A implementation discussions, advocating for equitable distribution of the Local Solutions Fund to cities. Measure A, which replaces Measure H, was scheduled to begin collections in April 2025 and will provide funding for comprehensive homelessness and affordable housing initiatives throughout the County.
Measure A
Measure A is a new ½ cent sales tax approved by Los Angeles County voters in November 2024 to replace the expiring Measure H. Designed to address homelessness and affordable housing, Measure A will generate an estimated $1 billion annually across the County and dedicates 15% of revenues to the Local Solutions Fund (LSF) for direct allocation to cities, councils of government, and unincorporated areas, which was not previously done under Measure H.
As part of the implementation of Measure A, the City of Downey was awarded a direct LSF contract through the Los Angeles County Homeless Initiative, a program administered by the County Chief Executive Office that coordinates funding and strategies to reduce homelessness. The City’s total allocation for Fiscal Year 2025–2026 is $502,195, which will support a range of programs aimed at preventing and reducing homelessness.
Following extensive engagement in stakeholder meetings and advocacy for equitable distribution formulas, the City developed and submitted its Local Solutions Fund Scope of Work (SOW). Once approved, funding will support the following key initiatives:
• Interim Shelter Beds at Salvation Army Bell Shelter
Fund six additional shelter beds at the Salvation Army Bell Shelter for a total of twelve beds reserved exclusively for Downey residents. These beds offer temporary housing and wraparound services, improving access to safe shelter while facilitating transitions into permanent housing, offering temporary housing and wraparound services to facilitate transitions into permanent housing.
• Rental Assistance – Time-Limited Subsidies
Short-term rental subsidies to stabilize housing for low-income households at risk of becoming homeless. This program is administered by The Whole Child and complements existing rental assistance resources.
• Rental Arrears Prevention
Emergency financial support to cover back rent for households facing imminent eviction. This one-time assistance prevents displacement and promotes housing stability.
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The remaining funding will support administrative costs associated with program implementation, as permitted under Measure A guidelines. These initiatives are aligned with the City’s strategic goals to prevent homelessness, expand access to interim housing, and improve long-term housing outcomes for vulnerable residents. In addition, the City will be participating in the Housing Trust, with the City’s allocated support funded through Measure A resources rather than the General Fund.
It should be noted the Methodology for Measure A allocations have been finalized by the County Board of Supervisors. Under this approach, 90 percent of Local Solutions Fund allocations are based on a multi-year average of the LAHSA PIT Count, with the remaining 10 percent determined by the American Community Survey data. While this standardized formula ensures consistency across jurisdictions, it does not fully capture the City’s locally verified census results. For this reason, staff continue to advocate for future refinements that would allow locally collected data to be considered in funding decisions, ensuring allocations more accurately reflect Downey’s demonstrated needs.
Permanent Local Housing Allocation (PLHA)
The City continues to utilize funding from the State’s Permanent Local Housing Allocation (PLHA) program, established under Senate Bill 2, which provides cities with a permanent source of funding for housing and homelessness initiatives. PLHA funds are flexible and may be used for a range of eligible activities, including the production or rehabilitation of affordable housing, rental assistance, supportive services for individuals experiencing or at risk of homelessness, homelessness prevention activities, and program administration.
In Downey, PLHA has been a key source of support for sustaining the City’s core homelessness response. Funding currently supports the City’s contract with City Net for homeless outreach and case management services, as well as funding reserved shelter beds at the Salvation Army Bell Shelter. In addition, PLHA allows the City to recover up to five percent in administrative cost.
Advocacy
In addition to advocating for changes to Measure A funding protocols, the City actively supports broader legislative and policy efforts that strengthen local capacity to address homelessness. This includes supporting state and federal bills that provide permanent, dedicated funding for homelessness services and affordable housing, as well as measures that expand access to mental and behavioral health resources.
NEXT STEPS
Staff will continue to advance homelessness solutions through a multi-pronged approach.
Key next steps include:
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• Refresh the City's Homeless Strategic Plan in Fiscal Year 2025-2026. • Implementing the City’s Measure A Local Solutions Fund contract following finalization of the Scope of Work and execution of the funding agreement. Staff will begin program rollouts for interim shelter beds, rental assistance, and rental arrears prevention in partnership with service providers. • Conduct the City’s annual Homeless Census in partnership with City Net. • Continue STEP operations, proactive encampment cleanups, and coordinated outreach efforts with City Net and City departments.
• Strengthen partnerships with Los Angeles County agencies to expand access to housing, behavioral health, and supportive services, and collaborate with the Gateway Cities Affordable Housing Trust to pursue additional funding opportunities for future affordable housing developments when and where appropriate.
• Launch additional public education and outreach efforts to inform the community about available services, program outcomes, and ways to support homelessness initiatives.
Staff will provide periodic updates to the City Council as new milestones are achieved.
CITY COUNCIL PRIORITIES
Economic Vibrancy
Quality of Life, Safety & Infrastructure
Public Engagement
FISCAL IMPACT
No fiscal impact is associated with this report.
ATTACHMENTS
None.