EXHIBIT B
PLANNING PERMIT TECHNICIAN
July 2022
FLSA: Non-Exempt
DEFINITION
Under general supervision, performs a variety of routine to complex administrative and technical support duties related to City planning and in support of related services and activities of the Community Development and Economic Department; explains ordinances, requirements, and City codes, and department procedures to building contractors, architects, engineers, builders, and the general public pertaining to land development and improvement, permit requests, and concerns; received and reviews plans and applications for completeness; gathers analyzes and summarizes data and performs related duties, as assigned.
SUPERVISION RECEIVED AND EXERCISED
Receives general supervision from the Planning Manager. Exercises no direct supervision over staff.
DISTINGUISHING CHARACTERISTICS
This is a technical classification performing a wide variety of administrative and technical support work related to City planning. Incumbents serve to relieve management of performing technical detail work and are expected to function with very little direct oversight. Successful performance of the work requires knowledge of urban planning, departmental and City activities and extensive staff and public contact. This class is distinguished from other technical classes by the nature, scope, complexity, and diversity of responsibilities involved in the planning division support function(s).
EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only)
Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.
➢ Assists and advises the public in the preparation and filing of applications for zoning changes, variance permits, tentative tract and parcel map approval, site plan and design review, residential development use permits, and other requests for services.
➢ Confers with architects, builders, attorneys, contractors, engineers, and the general public regarding City development policies and standards; provides and clarifies information relative to land use, zoning, code interpretation, general plan compliance, signage, and other issues. ➢ Reviewsroutine to moderate scale commercial, industrial, and residential development proposals, plans, and applications for issuance of zoning clearance and for compliance with appropriate codes, ordinances, standards, laws, rules, regulations, and policies; provides interpretations of the California Environmental Quality Act (CEQA), Subdivision Map Act, and local environmental guidelines; calculates permit fees; prepares bills, collects fees and issues receipts; identifies corrective actions to be taken by owners; recommends improvement and rehabilitation programs; conducts follow-up and verifies completeness of submittal.
➢ May provide support with the preparation of staff reports and agenda packets; Assist as a backup with coordinating zoom or in-person meetings, attend and takes minutes for Planning Commission and/or any other Community Development-related boards and commissions meetings, including evening meetings, as requested.
➢ Reviews permit applications, plans, specifications, and supporting documents for completeness and Planning PermitTechnician
➢ compliance with legal standards and City requirements; calculates permit fees; prepares bills, collects fees, and issues receipts; issues building, plumbing, mechanical, and electrical permits, and issues contractor business licenses as established by guidelines. ➢ Reviews plans submitted for Building Plan Check and permits for planning issues and approval; and approves plans, submittals, and/or other accompanying documents for routine or less complex projects, such as patio covers, room additions, and minortenant improvements; assistsin processing construction plans for commercial and residential projects; files or routes information to appropriate City departments.
➢ Provides appropriate development review information regarding planning related, ordinances, including the development code, procedures, and requirements to the public including homeowners, developers, contractors, engineers, and architects, in person and over the counter, online and telephone answering questions and providing information regarding zoning, land use, development standards; ➢ Provide guidance with the City’s entitlement process; receives and reviews applications for building permits for completeness; receives and records zoning and code compliance complaints, establishes appropriate files, performs inspections of document violations, coordinates actions with those of other agencies, and implements appropriate proceduresto correct or resolve each complaint and violation. ➢ Tracks and monitorsstatus of development plan reviews; preparesstandard periodic and special reports are required; researches files regarding prior actions, decisions and development activities. ➢ Performs a wide variety of routine to complex administrative duties in support of the Community and Economic Development Department; establishes and maintains filing systems; creates and modifies forms as necessary; prepares and proofreads a wide variety of correspondence, letters, memoranda, reports, statistical charts, and other written materials; distributes reports internally and to various governmental offices; organizes and assembles documents;files and catalogues maps, photos, and other planning division exhibits and documents; verifies accuracy of information; researches discrepancies and records information; and provides planning support for Code Enforcement, as assigned. ➢ Monitors and coordinates office paperwork and activities, including binding bids, permit files and microfilm, distributing mail, answering phones, updating webpages, printing flyers, and conducting a variety of special projects of a routine administrative nature. ➢ Applies departmental policies and procedures in determining completeness of applications, records, and reports; provides information and forms to the public; processes appropriate information. ➢ Compiles information and data for statistical and financial reports; maintains a variety of statistical records; checks and tabulates statistical data.
➢ Contactsthe public and outside agenciesin acquiring and providing information and making referrals. ➢ Participates in the introduction of new technology as needed to advance the Department’s capabilities to serve customers effectively and efficiently.
➢ Providesinput into departmental procedural and processing issues; recommends policy and procedural improvementsrelated to counter activities and/or other areas of responsibility; recommends changesto codes, rules and regulations, forms and proceduresto correct identified problems and to help ensure the processis efficient, effective and fair; and at the direction of the Planning Manager, preparespolicy and procedures associated with the development process.
➢ Providestechnical support for special events and special promotions programs. ➢ Providesinstruction and training to new temporary or part-time staff as assigned. ➢ Performs other related duties as assigned.
JOB-RELATED QUALIFICATIONS
Knowledge of:
➢ Organization, procedures, and operating details of the Community and Economic Development Department and the Planning Division.
➢ Applicable Federal, State, and local laws, rules, regulations, ordinances, and organizational policies and proceduresrelevant to building, engineering, land use, and/or urban planning,sufficient to answer questions and provide information to the public; applicable zoning and related laws and regulations. ➢ Business letter writing and basic report preparation. ➢ Geographic,socio-economic, transportation, political, and other elementsrelated to city planning.
Planning PermitTechnician
➢ General concepts of architecture, landscaping, grading, drainage, and traffic and transportation engineering as they relate to the process of urban planning. ➢ Researching and reporting methods, techniques, and procedures. ➢ Recent developments, current literature, and sources of information related to planning, zoning, and environmental review.
➢ Practices of researching planning and land use issues, evaluating alternatives, making sound recommendations.
➢ Record keeping principles and procedures.
➢ Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff.
➢ The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar.
➢ Modern equipment and communication toolsused for businessfunctions and program, project, and task coordination.
➢ Computers and software programs (e.g., Microsoft software packages) to conduct, compile, and/or generate documentation.
Ability to:
➢ Understand, interpret, and apply all pertinent laws, codes, regulations, policies and procedures, and standards relevant to work performed.
➢ Interpret, apply, explain, and ensure compliance with applicable Federal, State, and local laws, rules, regulations, policies, and procedures.
➢ Read and interpret plans, specifications, related planning documents, and maps. ➢ Calculate square footage, fees and/or penaltiesfrom plans, and feesfor zoning permit applications. ➢ Perform detailed, technical, and specialized planning and zoning and/or permit support work. ➢ Analyze site design, terrain constraints, land use compatibility, utilities, and other urban services. ➢ Conduct routine research projects, evaluate alternatives, and make sound recommendations. ➢ Read and understand technical drawings and specifications. ➢ Coordinate assigned activities with other City departments and agencies asrequired. ➢ Perform the full range of office and administrative support duties and tasks. ➢ Respond to and effectively prioritizing multiple phone calls, walk-up traffic, and other requests and interruptions.
➢ Establish and maintain a variety of filing, record-keeping, and tracking systems; Maintain accurate logs, records, and basic written records of work performed. ➢ Enter and retrieve data from a computer with sufficient speed and accuracy to perform assigned work. ➢ Make accurate arithmetic, financial, statistical and planning computations. ➢ Effectively represent the department and theCity in meetingswith governmental agencies; community groups; various business, professional, and regulatory organizations; and in meetings with individuals. ➢ Learn and understand the organization and operation of the City and of outside agencies as necessary to assume assigned responsibilities.
➢ Independently organize work, set priorities, meet critical deadlines, and follow-up on assignments. ➢ Effectively use computer systems, software applications, and modern business equipment to perform a variety of work tasks.
➢ Make sound, independent decisions within established policy and procedural guidelines. ➢ Communicate clearly and concisely, both orally and in writing, using appropriateEnglish grammar and syntax.
➢ Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines.
➢ Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.
Education and Experience:
Any combination of training and experience thatwould provide the required knowledge,skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:
Planning PermitTechnician
Equivalent to graduation from the twelfth (12th) grade and two (2) years increasingly responsible support experience in a planning, zoning, and/or environmental issues. An Associate’s degree (or equivalent) desired. A Bachelor’s Degree from an accredited college or university in Urban Planning can be substituted for experience.
Licenses and Certifications:
➢ Possession of a valid California Class C Driver’s License and a good driving record, at the time of appointment.
PHYSICALDEMANDS
Must possess mobility to work in a standard office setting and use standard office equipment, including a computer; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone. Standing and walking in work areas if frequently required. Finger dexterity isneeded to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positionsin this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects weighing up to 25 pounds.
ENVIRONMENTAL CONDITIONS
Employees work in an office environment with moderate to loud noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures.