CLSEPA & NUESTRA CASA
Activity/Strategy Responsible Partner Deliverables/Objectives Year 1
Deliverables/Objectives
Year 2
Provide legal representation and
advice to residents at risk of
displacement due to evictions,
large rent increases, or unsafe
housing conditions.
CLSEPA Assist 110 residents with
legal representation and/or
legal advice in unlawful
detainer (eviction) cases,
EPA Rent stabilization
petition process, and other
issues that threaten the
stability of rental housing in
EPA.
CLSEPA will work to
maintain 70% of EPA
residents who seek their
eviction prevention services
to remain housed in their
current homes.
Assist 110 residents with legal
representation and/or legal
advice in unlawful detainer
(eviction) cases, EPA Rent
stabilization petition process,
and other issues that threaten the
stability of rental housing in
EPA.
CLSEPA will work to maintain
70% of EPA residents who seek
their eviction prevention
services to remain housed in
their current homes.
Hire a Housing Coordinator Nuestra Casa will hire a
Housing Coordinator in charge
of overseeing case
management and
administration of services
Hire a Housing Coordinator
within the first 60-days of
the contract start date.
Maintain Housing Coordinator
position should contract be
extended.
Hire a Case Manager Nuestra Casa will hire a Case
Manager to provide intensive
case work and referral services
(for rapid rehousing, etc.)
Nuestra Casa will hire a Case
Manager that has previous
social work experience (i.e.,
social work degree, license
Maintain Case Manager
position should contract be
extended.
CLSEPA & NUESTRA CASA
or minimum of 2 years of
experience) providing
intensive case management
care within the first 60-days
of the contract. If Nuestra
Casa cannot hire a Case
Manager within the allotted
time, they will provide an
updated plan detailing
coverage of position to
ensure clients are receiving
proper service.
Provide legal workshops to
residents and tenant
associations.
CLSEPA will lead workshops.
Nuestra Casa will co-host these
workshops.
Hold 6 workshops in East
Palo Alto for 150 residents
in year one.
Hold 6 workshops in East Palo
Alto for 150 residents in year
two.
Case Management Nuestra Casa will provide case
management services to 300
unduplicated households in
East Palo Alto.
Nuestra Casa will provide
case management services
to 300 unduplicated
households during the
contract year. Case
management work may
include:
• Rapid rehousing
support;
Nuestra Casa will provide case
management services to 300
unduplicated households during
the contract year. Case
management work may include:
• Rapid rehousing
support;
• Help completing
assistance applications
(i.e., assistance for
CLSEPA & NUESTRA CASA
• Help completing
assistance
applications (i.e.,
assistance for
homelessness
prevention, rent or
utility pay, moving or
relocation, shadow
debt payment, etc.);
• Tracking residents’
progress after
referrals to service
agencies and
organizations;
• And conducting
follow-up.
homelessness
prevention, rent or
utility pay, moving or
relocation, shadow debt
payment, etc.);
• Tracking residents’
progress after referrals
to service agencies and
organizations;
• And conducting followup
Provide education about housing
law and tenants’ rights to the
broader East Palo Alto
community.
Nuestra Casa’s Housing Team
consistent of Housing
Coordinator and Housing
Promoters will provide tenant
education. Agency will refer
community members who need
legal support to CLSEPA
Housing Coordinator and
Promotoras will distribute
1500 flyers at community
fairs, farmer’s market,
Nuestra Casa’s Food
Distribution Program, and
community events.
Housing Coordinator and
Promotoras will distribute 1500
flyers at community fairs,
farmer’s market, Nuestra Casa’s
Food Distribution Program, and
community events.
CLSEPA & NUESTRA CASA
Nuestra Casa will also host two
Facebook Live Workshops
during the contract period.
The Facebook Live
Workshops will reach 200
viewers within 30-days of
posting
The Facebook Live Workshops
will reach 200 viewers within
30-days of posting munity
events.
Resource Guide Nuestra Casa will develop
resource flyer with extensive
list of referral services (for
housing, shelter, showers,
food, etc.) available in East
Palo Alto and San Mateo
County.
Housing Coordinator will
conduct research and reach
out to other agencies that
provide services for housing,
shelter, showers, jobs, food,
etc.
Housing Coordinator will
create 1) an extensive list
(i.e., “Resource Guide”) to
share with nonprofits and
agencies in East Palo Alto
and 2) an accessible
resource flyer (“Resource
Flyer”) to share with
residents and clients that
contains these additional
resources.
Nuestra Casa will distribute
the Resource Guide and
Resource Flyer to CLSEPA,
YUCA, and other nonprofits
and agencies in East Palo
Alto, so that all agencies can
ensure the residents of EPA
Housing Coordinator will ensure
the list is current and up to
date.
Housing Coordinator will send
updated Resource Guide and
Resource Flyer to CLSEPA,
YUCA, and other interested East
Palo Alto nonprofits and
agencies.
CLSEPA & NUESTRA CASA
are receiving access to
services.
Referrals Nuestra Casa will provide
timely information and
referrals to East Palo Alto
residents.
Nuestra Casa will refer East
Palo Alto residents who
need legal support to
CLSEPA.
Nuestra Casa will provide
East Palo Alto residents who
need housing services timely
referrals to service agencies
and organizations.
Nuestra Casa will continue to
refer East Palo Alto residents
who need legal support to
CLSEPA.
Nuestra Casa will continue to
provide East Palo Alto residents
who need housing services
timely referrals to service
agencies and organizations.
Marketing and Communications Service Providers (Nuestra Casa & CLSEPA) will distribute
timely information in-person
and online.
Service providers will
provide related information
to East Palo Alto residents
online (on their respective
websites and social media)
and in-person (during
regular touch points with
residents).
Housing Coordinator and
Promotoras will distribute
1500 flyers at community
fairs, farmer’s market,
Nuestra Casa’s Food
Distribution Program, and
community events during
year one.
Service providers will continue
to provide related information
to East Palo Alto residents
online (on their respective
websites and social media) and
in-person (during regular touch
points with residents).
Housing Coordinator and
Promotoras will distribute 1500
flyers at community fairs,
farmer’s market, Nuestra Casa’s
Food Distribution Program, and
community events during year
two.
CLSEPA & NUESTRA CASA
Nuestra Casa will host two
Facebook Live Workshops
will reach 200 viewers
within 30-days of posting
during year one.
Nuestra Casa will host two
Facebook Live Workshops will
reach 200 viewers within 30-
days of posting munity events
during year two.
Application for Rent Relief
Funds
If rent relief funds are
available, Nuestra Casa will
provide services assisting East
Palo Alto residents to apply as
part of their intensive case
management services.
Should rent relief funds be
available during year one
(established by a
government, nonprofit, or
philanthropic entity),
Nuestra Casa will assist a
minimum of 30 families in
applying for rent relief
during year one of the
contract.
Should rent relief funds be
available during year two,
Nuestra Casa will assist a
minimum of 30 families in
applying for rent relief during
year two of the contract.
Reporting Service Providers (CLSEPA
and Nuestra Casa) will submit
quarterly progress reports to
the City as well as a midterm
and final report during the first
year. If the contract is extended
for a second year, Service
Providers will be required to do
the same in the second year.
The reports will provide
quantitative and qualitative
data.
Quarterly reports will be due
by the second Friday after
the close of a quarter.
Midterm will be due on the
second Friday after the close
of second quarter. Final
report will be due on the
second Friday on the close
of the fourth quarter.
Should contract be extended,
the quarterly reports will be due
by the second Friday after the
close of a quarter. Midterm will
be due on the second Friday
after the close of second
quarter. Final report will be due
on the second Friday on the
close of the fourth quarter.
CLSEPA & NUESTRA CASA