Agenda packet — East Palo Alto City Council, November 15, 2022 (part 2 of 2)

City of East Palo Alto – Measure HH Job Training Programs Proposal – Revised November 4, 2022 STEM Fields
Experience & Expertise
JobTrain is a 501©3 nonprofit educational and training institution, committed to help those who are most in need to succeed. Accredited by the Western Association of Schools and Colleges and approved by the Bureau of Private PostSecondary Education, JobTrain is a place where dreams come true. We create a unique opportunity for low-income youth and adults, both in East Palo Alto, and throughout Silicon Valley, to develop personal and career goals, and to achieve their aspirations by acquiring relevant skills and positive attitudes about themselves and their own unique human potential.

JobTrain has been embedded in the East Palo Alto community for more than 57 years and has a proven track record of empowering those with significant barriers to employment, to get out of poverty and stay out of poverty. Since opening its doors to the community in 1965, JobTrain’s innovative programs and services have impacted the lives of nearly 200,000 low-income individuals throughout San Mateo and Santa Clara County.

Through Career Training, Rapid Employment, Job Skills Development, Essential Life-Skills education, and intensive Supportive Services, JobTrain empowers low-income youth and adults who are too often left out of the economic mainstream, to change the trajectory of their lives, and create their own unique pathway to a sustainable career and full economic mobility. The hallmark of JobTrain’s programs and services are our seven full-time accredited career training programs, which prepare students for a career in high-demand industries including the Building Trades, Healthcare, Culinary Arts, and the Technology Fields.

The Respondent Qualification Service Category for this Grant Proposal is: STEM Fields.

JobTrain’s STEM Fields Career Training Pathways have been serving the residents of East Palo Alto for more than 10 years. Today, this pathway consists of two programs: IT Service & Support and Advanced IT Network Plus. • Brief Description of the IT Service & Support Career Training Program: This foundational course for careers in the technology field prepares graduates for entry level desktop support, help desk, and technical customer service roles. This certificate program introduces students to troubleshooting and customer service, networking, operating systems, system administration, automation, and security - all the fundamentals of IT support. **Full program description and training curriculum are broken down in the Program Design Section below. • Brief Description of the Advanced IT Network Plus Career Training Program: This Advanced IT Class, prepares students for the industry recognized CompTIA Network Plus Certification Examination. **Full program description and training curriculum are broken down in the Program Design Section below.

We understand the critical role that high quality industry specific career training plays in preparing our students to enter and succeed in the highly competitive technology fields. JobTrain goes beyond career training, by empowering our clients to bridge the work-readiness gap, through mentorship, career guidance, job readiness and placement, essential life-skills training, wellness support, and intensive supportive services. Many of our employer partners have told us that when they interview JobTrain’s IT Career Training graduates for a position, they are confident that the individual is well qualified, equipped with the skills they need, and that they will be ready to go to work on day one.

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Packet Pg. 142 Attachment: JobTrain (STEM) Proposal (2477 : Measure HH Pilot Workforce Development Program Approval of Agreements)

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Examples of JobTrain’s Success Delivering STEM Fields Technology Programs.

Every year, JobTrain continues to deliver our STEM Fields Technology Programs to the community, creating an economic mobility model that empowers low-income youth and adults to reclaim their lives from poverty and unemployment, by preparing them for a career in the highly competitive and expanding field of Information Technology. Through the years, we have discovered that the best way to illustrate the effectiveness of JobTrain’s Technology Field Career Training Programs, is through the success of our program graduates.

Please meet Daniel, a 2019 IT Graduate:

Daniel found that he was working in a job that did not challenge him, so he decided to focus and get serious about his future career. He enrolled in JobTrain’s IT Service & Support Training Class, and never looked back. He excelled in his class and was eager to learn all that he could. Daniel also worked with a Career Counselor, learning the importance of presenting yourself to potential employers in the right way, through professional marketing materials including his Resume, and LinkedIn Profile. Daniel also learned how to better articulate his skills and desire to begin a career in IT.

After graduating, and with the encouragement of his JobTrain Counselor, Daniel applied for a job with a cybersecurity company that provides security, networking, and storage products. The interview process was challenging, but with the coaching and support of his Counselor, Daniel was offered the position. Today, Daniel has increased in salary by 25%, and continues to learn, grow, and advance in the industry he loves. Recently Daniel said:
“I wish I could put into words the amount of knowledge you can walk out of this class with, but I can’t. I was blown away by the level of knowledge I gained”.

Please meet Kara, a 2021 IT Graduate:

After moving to the Bay Area to start a new life, Kara new that for her, education was the key that would open the door to the career in IT that she had always dreamt of. After learning about JobTrain’s IT Career Training pathway, she applied, was accepted, and after starting her class, immediately stood out to her instructor, who said “Kara came to JobTrain without much experience in IT. What she did have is some experience in Customer Service, a great attitude, and the drive to succeed”. After successfully completing her training, Kara worked with her Career Developer, who helped her to create a professional Resume, plan an effective Job Search Strategy, and develop a professional LinkedIn profile, while also helping her with job applications and conducting mock interviews.

Kara’s hard work paid off, and today she is working as an IT Support Specialist for a company in Sunnyvale and remains focused on achieving her long-term goal of a career in Cybersecurity with the police department. When asked about her journey, Kara said:
“I decided to come to JobTrain because I admired their statement of believing in the potential of every human being. I felt I belonged at JobTrain when I read that they help people like me who want to transform their lives. It is because of this belief, that I now make conscious decisions every day to act with intention and integrity”.

Please meet Gladys, a recent IT graduate:

Gladys emigrated to the US from Rwanda, and after enrolling in JobTrain’s IT Service & Support Career Training Program, became one of program’s brightest lights. Although Gladys initially felt a little self-conscience about her communication abilities, she embraced her training with optimism, completed all assignments on time, and successfully graduated, all within a year of after arriving as a refugee from Rwanda. Following her training, Gladys worked with her career Developer and secured a position at VMWare as a Deployment Technician. A short time later, Gladys was recruited by Meta (formerly Facebook) via her LinkedIn page, which she had created with the help of her JobTrain Career Developer and is now an Apprentice Systems Technician with the company.

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Packet Pg. 143 Attachment: JobTrain (STEM) Proposal (2477 : Measure HH Pilot Workforce Development Program Approval of Agreements)

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At JobTrain, we believe in the dignity and unique potential of every individual we serve, and that with opportunity and motivation, our students will help themselves. All they need is a chance – JobTrain’s STEM Fields Technology Programs are continuing to provide that chance for low-income youth and adults every single day.

Key Personnel Working on Respondent Qualification Service Category – STEM Fields The key JobTrain personnel assigned to work on the STEM Fields Project are:

Name Position
Jen Overholt Interim Manager of Instruction
Kwanee Price Butler Senior Manager of Career Development Mike Shipstead IT Service & Support Career Training Program Instructor Thomas Gonzales Advanced IT – Network Plus Career Training Program Instructor Dean Maffie Career Development Specialist IT Pathway
NOTE: Attached to this proposal are Resumes for each of the above key JobTrain personnel who have been assigned to work on this project.

Letters of Reference for JobTrain’s STEM Fields Technology Programs Attached to this proposal are Letters of Reference from three of JobTrain’s STEM Fields Technology Employer Partners:
• Box
• Milestone Technologies
• Nexus of IT
Program Design
JobTrain respectfully requests a grant of $102,687, which if awarded, will be used to support the career training and job placement of East Palo Alto residents through JobTrain’s STEM Fields Information Technology Career Training Programs, which include: IT Service & Support and Advanced IT Network Plus. These fully accredited training programs and additional Supportive Services will be provided at no cost to East Palo Alto residents and are designed to empower students with the critical tools and resources they need to succeed in this thriving industry.

Each of these programs combine vocational training, academics, essential skills development, career guidance, jobreadiness and placement, and intensive wraparound supportive services that empower students to reimagine their future and create their own unique, and often alternative pathway to success. Please see below a detailed description of the Career Training Programs that if approved, will be funded through this grant:

IT Service & Support Program:

During the grant period for FY 2023, JobTrain will deliver four 11-Week IT Service & Support Class Cycles. Classes will be taught Monday through Friday, between the hours of 9am – 3pm, by Mike Shipstead. Mike brings over 30 years of experience in the ever-evolving IT industry, as an engineer, product manager, and technical instructor. Along with an interest in product innovation, Mike has a passion for innovative learning and mentoring others toward new skills and job-readiness. He completed undergraduate studies at UC Davis and holds an MBA from The University of Southern California.

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Packet Pg. 144 Attachment: JobTrain (STEM) Proposal (2477 : Measure HH Pilot Workforce Development Program Approval of Agreements)

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Student are guided through the IT Support Professional Certification course, which was developed by Google for use by any companies IT Support. This innovative curriculum is designed to prepare students for an entry level role in IT Support, while also providing a foundation for advanced technical skills training. Through a mixture of video lectures, quizzes, and hands-on labs and widgets, the program will introduce students to all the fundamentals of IT support:
• Troubleshooting and Customer Service.
• Networking.
• Operating Systems.
• System Administration and Security.

Graduates of the IT Service & Support Program will earn the following industry recognized certifications:
• JobTrain Certificate of Achievement
• Google IT Support Professional Certification
Graduates of this program will be ready to start their career in the IT industry as IT Support Technicians, Help Desk Specialists, and IT Desktop Support Technicians. They will also have a great foundation from which to grow their IT knowledge and earn stackable IT credentials including Network, Security, etc.

This class will be delivered to students 100% remotely. In March 2020, after JobTrain suspended in-person classes to prevent the spread of COVI19, the IT team rapidly adapted the curriculum for remote learning. This transition was so successful, that it continues today. Both students and instructors adopted Zoom as part of their new normal in academic life and have proven that is it is possible to create a thriving virtual learning environment. Once JobTrain fully reopens, we envision a hybrid of virtual and in-person classes.

With your support during FY2023:
• 17 East Palo Alto residents will participate in JobTrain’s IT Service & Support Program, gaining the knowledge and skills they need to build a career in the high demand Information Technology Field. • 85% of students will successfully complete the program. • 75% of the graduates will be placed in employment within 3 months, with an average wage of $25.00/ph.

Advanced IT – Network Plus Program:

During the grant period for FY 2023, JobTrain will deliver five Six Week Advanced IT Network Plus Class Cycles. Classes will be taught:
• Tuesday, Wednesday, and Thursday from 6pm – 9pm
• Saturday from 9am – 1pm
The instructor for this class, Tom Gonzales, brings over 25 years of Network and Cybersecurity Engineering experience to the students he teaches. He has worked for numerous Silicon Valley Tech companies including Hewlett-Packard Corporate Networks, RedBack Networks, Packeteer, and Palo Alto Networks. He has also been involved in Internet and Intranet deployments and technologies since the earliest days of the World Wide Web.

This Advanced IT Class is designed for working graduates of JobTrain’s IT Service & Support Program, to help them grow and advance in their careers, and enables students to gain vital computer networking knowledge to pass the Network+

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Packet Pg. 145 Attachment: JobTrain (STEM) Proposal (2477 : Measure HH Pilot Workforce Development Program Approval of Agreements)

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Certification Exam (version is N10-007) by CompTIA. CompTIA is a well-known and well-respected association that provides vendor-neutral professional certifications in 120 countries around the world. CompTIA certifications are vital for employers to recognize that IT newcomers and more advanced professionals have the critical skills needed for IT jobs and career growth. The CompTIA Network+ Program covers the configuration, management, and troubleshooting of common wired and wireless network devices. Network+ also focuses on specific areas such as:
• Critical security concepts.
• Key cloud computing best practices and typical service models. • Newer hardware and virtualization techniques and,
• Concepts to give individuals the combination of skills to keep networks resilient.

Graduates of this class will receive the following certifications:
• JobTrain Certificate of Achievement
• Students who score 70% or higher for the course will be fully prepared to take the Network Plus Certification Exam and receive a voucher to cover the cost of taking the exam.

Once they have their certification, graduates will be qualified to join the STEM Technology Field as:
• Junior Network Administrators
• Network Field Technicians
• Junior System Engineers
• IS Consultants
• Network Analysts
• Network Field Engineers
• Computer Technicians
• Help Desk Technicians
• Systems Engineers
• Network Support Specialists
This class will be delivered to students 100% remotely. Both students and instructors have adopted Zoom as part of their new normal in academic life and have proven that is it is possible to create a thriving virtual learning environment.

Once JobTrain fully reopens, we envision a hybrid of virtual and in-person classes.

With your support during FY 2023:
• 3 East Palo Alto residents will participate in JobTrain’s Advanced IT Network Plus Program. • 85% of students will successfully complete the program • 75% of the graduates will advance in their careers and/or increase their earnings to an average of $28/ph.

Essential Skills and Job Readiness Trainings are incorporated into the curriculum for each of these programs, ensuring that when students graduate, they are truly workforce ready. Once graduates have completed their Career Training, and are ready to begin their job search, they work one-on-one with their Career Development Specialist and/or IT Alumni Career Coach to create a job search and employment strategy that is tailored to their unique goals.

The IT Career Developer will work IT Graduates to:
• Develop a Job Search Strategy that is both effective and efficient. • Create a professional Resume that truly markets the clients’ skills.

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Packet Pg. 146 Attachment: JobTrain (STEM) Proposal (2477 : Measure HH Pilot Workforce Development Program Approval of Agreements)

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• Build a professional network.
• Leverage their digital profile to maintain high visibility and a professional presence. • Submit well researched and quality job applications.
• Succeed in their interviews through extensive preparation including, Zoom interview tips and etiquette, professional communication, and follow up with employers.

The IT Alumni Career Coach will work with IT Graduates who have been placed in employment to:
• Build graduates confidence and knowledge of the IT job market through hands-on projects to build industry knowledge.
• Empower graduates to build on their existing job-readiness skills helping them to demonstrate their value to employers with a strong business attitude, effective communication, agility, and work habits. • Focus on helping clients to achieve full economic mobility through long-term career planning and growth through life-long learning.
• Mentor working IT graduates and provide ongoing coaching and support to help them advance in their career. • Connect graduates with opportunities for advanced IT trainings.

The IT team at JobTrain are always looking for new ways to help our IT graduates to move forward and advance in their career. Today, they are exploring some potential new Advanced IT options for STEM Fields Technology programs, which will focus on building graduate confidence with hands-on skills and knowledge of the industry. One of the potential options being explored is the CompTIA A+ Certification. The Alumni Coach is also reaching out to local employers to explore potential opportunities to create internships for JobTrain’s IT graduates.

Engaging with Job Generators & Connecting East Palo Alto Residents with Employment JobTrain recognizes that its long-term mission is to empower our clients with the tools and resources they need to achieve full economic mobility, defined as achieving sufficient income and benefits to thrive economically in the place where they live. JobTrain is committed to trailblazing this uncharted territory by working collaboratively to develop an ecosystem of best practices, programs, and partners to help our clients to achieve this critical measure of success.

To ensure that the East Palo Alto residents served through our STEM Fields Technology Programs during FY2023 have the best opportunity to succeed in their chosen career, JobTrain has strong partnerships with local employers, and a Technical Advisory Committee (TAC), made up of local industry experts, who provide advice and connections to employment. The TAC along with our strong employer partnerships, ensure access to quality job placements for our career training graduates.

Today, JobTrain continues to expand our existing workforce development programs and innovate in service of increasing the economic mobility of the people we serve. We are doing this by:
1) Building on our employer relationships, by developing deep, highly collaborative relationships with more quality employers, to ensure that the East Palo Alto residents we serve, are placed in jobs that get them on a pathway to full economic mobility, in part, by working for great companies that value their employees, and encourage growth and progression.
2) Creating a Community Partner Eco-system that will empower the people we serve to achieve full economic mobility, by building on our existing partnerships and developing new strategic partnerships and the implementation of an eco-system approach that ensures close communication and shared outcomes based on collective action.

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Packet Pg. 147 Attachment: JobTrain (STEM) Proposal (2477 : Measure HH Pilot Workforce Development Program Approval of Agreements)

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Our employer partners play an essential role in the economic mobility of our community. JobTrain recently hired an Employer Engagement Liaison who is in the process of implementing new employer engagement practices to attract and engage the best employers in the region in service of our Career Training graduate’s long term economic success.

This individual will be focusing on new projects and initiatives including:
• Forming deeper and broader relationships with large and regional employers resulting in long-term and productive pipelines for our candidates to quality careers. • Launching a new Employer Advisory Committee, the first for our East Palo Alto and Menlo Park Career Centers, to bring employer and industry entities such as unions together to share learning and strategies to reach our mutual goals.
• Partnering with commercial real-estate property managers to access a large number and variety of their tenant companies. We are currently in conversation with two potential partners to address both a specific industry segment, and a diversified group, both within close range of two local JobTrain Career Centers and training programs.
• Partnering with large employers and government agencies to explore ways to tailor and supplement our vocational training and job-readiness and wraparound supportive services, to widen the on-ramp to quality jobs for our clients.
• Promoting JobTrain’s “value-add” to employers by offering research, studies, data, and tools to address pain points in hiring and retention, as well as their DEIB objectives.

Achieving Measure HH Living Wage Requirement for East Palo Alto Residents This Bay Area community where we live is one of the most desirable areas in the country. It is a place of extreme prosperity, due in part to the Silicon Valley and its momentous contributions to the world. However, within this prosperity, many of our residents have been left behind, and the COVID19 pandemic only exacerbated the economic disparities in the region, particularly for the low-income residents of East Palo Alto.

We know now, more than ever, that the work JobTrain does is critically important for the full economic recovery of the region and ensuring that EVERYONE is included in that recovery. JobTrain’s STEM Fields Information Technology Programs will prepare East Palo Alto residents for a career in a high demand and fast-growing industry and offer graduates a career trajectory that leads them to a living wage of $28/ph, within three years of graduating from their Career Training Program.

Science Technology, Engineering, and Mathematics (STEM) is a dynamic, and rapidly growing field. In fact, the Bureau of Labor Statistics projects a 12% growth rate between 2018 and 2028, which is much faster than the average for all occupations. And according to an industry research report from CompTIA, the global information technology market is expected to reach $5 Trillion this year. The biggest sector of the tech industry continues to be IT and business services, and that growth means new IT jobs.

JobTrain’s IT program instructors continue to build on their strong relationships with local employers, which often provide graduates with direct links to employment, at an average starting wage of between $25.00 - $28.00/ph. With the ongoing support and guidance of their Career Developer and IT Alumni Career Coach, clients can continue to build on the stackable credentials they earned at JobTrain, and access advanced trainings that will enable them to achieve the Measure HH Living Wage Requirement of $28.00/ph within three years of graduating from JobTrain.

Additional Wraparound Supportive Services
.

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Packet Pg. 148 Attachment: JobTrain (STEM) Proposal (2477 : Measure HH Pilot Workforce Development Program Approval of Agreements)

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We know that in addition to Career Training and Job Placement, our clients need significant additional services and emergency supports to achieve their goals. The key ingredient we use at JobTrain to address the challenges facing our clients is our “Whole Person” approach to services. From day one, staff work with clients to create the best possible Training and Employment Plan to meet their unique needs by:
• Meeting clients where they are and building trust through intensive case management. • Providing services that increase each client’s ability to move forward towards financial independence. • Engaging with JobTrain’s partners to increase capacity to provide supports to clients facing significant barriers.

Throughout their journey clients have access to JobTrain’s Skills Upgrade and intensive Supportive Services, to help them remain stable and focused on their career and educational goals. During the in-depth intake process, staff work with clients to identify barriers to employment, as well as specific needs. These clients are then referred to the Skills Upgrade and Supportive Services teams, where they will receive immediate support, either directly through one of our in-house programs, or through a referral to one of JobTrain’s partners.

Skills Upgrade Services Include:
• HSE/GED Prep, Computer Literacy Skills, Job Readiness Services, In-Jail Programs, ESL Classes, Digital Literacy Classes, ASE-Five Keys, and Youth Paid Work Experience.

Intensive Supportive Services Include:
• Helping clients to enroll in public benefits such as CalFresh and Healthcare. • Connecting clients to food, housing, legal, financial, and family support providers. • Providing resources for transportation vouchers, career clothing, study supplies, childcare assistance, referrals to additional resources, and access to emergency financial support through JobTrain’s Crisis Relief fund. • Access to Wellness Center: In collaboration with Stanford University, JobTrain has onsite Wellness Center to provide mental health assessment, referrals and resources to clients dealing with stress, emotional, or mental health issues.
• In addition, JobTrain has an onsite Child Development Center, which provides Early Childhood Education (at no or minimal costs) to 3–5-year-olds. Available to both JobTrain students and the broader East Palo Alto community.

Leveraging Outside Resources
The obstacles to economic mobility faced by the people we serve are multi-faceted and complex. JobTrain works with numerous partners who bring specific expertise that leverage and enhance the programs and services that JobTrain already provides. Some, like Five Keys Schools and Programs, and the Stanford School of Medicine, are housed at JobTrain, providing academic, wellness, and mental health services directly to clients on-site.

We are also focusing on the development of new strategic partnerships and building a stronger service provider ecosystem. Today, in order to leverage precious resources, JobTrain collaborates with a vast network of nonprofit, government, and corporate organizations to better serve our clients:
• To help students meet their basic needs, we have reciprocal relations with Second Harvest Food Bank, Ecumenical Hunger Program, Farmers Market (Discount Food Program), Daybreak Shelter, Samaritan House, HIP Housing, Life Moves, Peninsula Family Services, Star Vista, and Community Legal Services in East Palo Alto.

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Packet Pg. 149 Attachment: JobTrain (STEM) Proposal (2477 : Measure HH Pilot Workforce Development Program Approval of Agreements)

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• To help provide college pathways for our students, we collaborate with Rivet School, to provide our students and graduates with the opportunity to obtain an online college degree, increasing their upward mobility.

We also partner & Collaborate with the following:
• One East Palo Alto, KARA, Nuestra Casa, San Mateo County Human Services Agency, Boys & Girls Club of the Peninsula, Belle Haven School (Parent Groups), Onetta Harris Community Center (Youth), VA Menlo Park, Child Support Services San Mateo County, San Mateo Co. Probation Department, San Mateo Co. Behavioral Health, Department of Rehabilitation, Foster Youth Programs, Live in Peace/SWAG, JobCorps, Able Works, and Tech4Success.

In addition, JobTrain partners with Legal Aide San Mateo County (LIBRE Project) and CLSEPA, to provide resources and support to immigrant populations. CLSEPA provides an array of legal services, including immigration services and DACA assistance. To help clients in the expungement process, JobTrain and CLSEPA host live Scan events, where clients can get a copy of their criminal records at no cost. CLSEPA follow up to correct errors in clients’ records, and to help with the expungement process.

Targeting & Recruiting East Palo Alto Residents
JobTrain has been embedded in the East Palo Alto community since 1965, with our headquarters in east Menlo Park, located on the border of East Palo Alto, making our offices easily accessible to East Palo Alto residents. Last year, JobTrain’s target community for this grant, East Palo Alto, was home to more than 25% of our clients, and almost 30% of the JobTrain staff that served them.

When East Palo Alto residents come to JobTrain, they will be welcomed into an environment where the dignity and worth of every individual is respected – a place where our staff truly reflects the diversity of the communities that they serve, fostering a safe and welcoming space for our clients. Many of our clients have long been excluded from the economic mainstream and face significant barriers to employment. Last year, 94% of the people served by JobTrain were low-income, 13% did not finish high school, 7% were homeless, and 21% were previously incarcerated.

To ensure that JobTrain connects directly to the East Palo Alto residents who would benefit from these programs and services, JobTrain will conduct extensive outreach to target this group. This is a top priority for JobTrain right now, especially as the Omicron variant prolonged the impact of pandemic related challenges, including access to childcare and COVID safety. We recently hired a new Outreach and Recruitment Manager, and a “Task Force” has been created to focus on new and more creative ways to connect directly with our target audience in the city.

Current Strategies Include:
• Targeted bi-lingual marketing.
• Increased targeted individual outreach.
• Social Media Marketing
• Leveraging connections through JobTrain’s Career Training Alumni Network.

As COVID19 restrictions ease, outreach staff are now resuming their targeted in-person outreach, including community presentations targeting partner nonprofits and community organizations in East Palo Alto. Staff will also continue to build on their connections with local high schools, alternative high schools, and the Juvenile Justice System. We are also launching an East Palo Alto Street Outreach Team, who will go into the community, build connections with residents, and share information with them about JobTrain’s STEM Fields Technology Programs.

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Packet Pg. 150 Attachment: JobTrain (STEM) Proposal (2477 : Measure HH Pilot Workforce Development Program Approval of Agreements)

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Delivering Strategically Inclusive Programs & Services
JobTrain has an incredibly diverse staff that truly reflects the East Palo Alto community that we serve, and who are uniquely qualified to provide input as to the specific needs of the target population for this grant. Today, 17% of JobTrain staff are former clients, and more than 30% live, work, and are actively involved in the same East Palo Alto community that they serve every day. Many are bilingual, including Spanish, Tongan, Tagalog, and Mandarin. Born and raised in local underserved communities, they chose to stay, and joined JobTrain because of their desire to be a part of positive change in their community.
• All of JobTrain’s marketing, outreach, and informational materials are printed in both English and Spanish. • We offer day and evening ESL classes (beginners and intermediate), delivered in both English and Spanish. • We also provide Computer Literacy Programming in both English and Spanish.

As an organization, JobTrain continues to build on the strength of our talented and diverse, staff, board, and students.

We believe that an organization is only as good as its culture, and that building that culture is everyone’s responsibility, which is why in 2021, JobTrain embarked on an intensive and ongoing Diversity, Equity, Inclusion, and Belonging initiative. We believe that this forward-thinking initiative will ensure that JobTrain remains a supportive and engaging environment, for both staff and clients, by providing valuable opportunities for both growth and inclusion.

Program Evaluation & Measuring Success
JobTrain is data driven and focused on the integrity of the data that we collect so that we can use it to drive continuous growth and progress. Staff track data and client progress in real time through our Salesforce Database. This data is used to create dashboards, to monitor, evaluate, and accurately report performance with at-a-glance snapshots of key metrics that chart progress and suggest what works and what doesn’t, allowing staff to make informed decisions relating to future program activities.

JobTrain’s strong culture of data collection and measurement enables us to successfully manage complex government contracts, corporate and foundation grants, which require the collection of specific data and regular reporting.

JobTrain’s Custom Metrics Include:
• Enrollments
• Classes and Workshops Taken
• Graduation Rates
• Job Placement Rates
• Wages of Graduates Placed in Employment
• Job Retention Rates
JobTrain evaluates success and impact based on client outcomes, maintaining files on needs, services provide, and progress of clients. After graduates have been placed in employment, staff check in with them for up to a year, to follow up, track career advancement and job retention, and provide additional services and ongoing supports if needed.

This rigorous commitment to successful outcomes requires intensive data collection and analysis to determine client progress, and program performance. We believe that the results speak for themselves. Organization Wide During FY21:
• 87% of Career Training Students successfully completed their program. • 72% have been placed in employment, despite the challenges of the global pandemic. • 77% of clients placed in employment a year ago remain employed and many have been promoted.

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Packet Pg. 151 Attachment: JobTrain (STEM) Proposal (2477 : Measure HH Pilot Workforce Development Program Approval of Agreements)

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• 1,689 individual supportive services were delivered to clients.

Grant Timeline
JobTrain’s Career Training Programs and services are ongoing and delivered to our clients throughout the year. The timeline for this grant, if approved, will be FY2023 (7/1/22-6/30/23):
• The IT Service & Support Career Training Program will deliver a total of Four 12-Week Training Sessions during the grant period.
• The Advanced IT Network Plus Career Training Program will deliver a total of Five 6-Week Training Sessions during the grant period.

STEM Fields Information Technology Program Delivery Location & Availability During the grant period for FY2023, JobTrain’s IT Service & Support and Advanced IT Network Plus Programs will be delivered by instructors 100% virtually, using remote online channels. In March 2020, after JobTrain suspended inperson classes to prevent the spread of COVI19, the IT team rapidly adapted the curriculum for remote learning. This transition was so successful, that it continues today. Both students and instructors adopted Zoom as part of their new normal in academic life and have proven that is it is possible to create a thriving virtual learning environment. Once JobTrain fully reopens, we envision a hybrid of virtual and in-person classes.

JobTrain’s 31,000 square foot specialized training facility, located at 1200 O’Brien Drive on the border of east Menlo Park and East Palo Alto, delivers JobTrain’s programs and services to low-income and underserved communities throughout San Mateo and Santa Clara County, with a special focus on the East Palo Alto, east Menlo Park, and North Fair Oaks communities. JobTrain also has Career Centers centrally located in East Palo Alto, South San Francisco, and San Jose, where clients can access one-on-one employment assistance and job-readiness services.

As we focus on the future, JobTrain is looking forward to breaking ground on our new 50,000 square foot Center for Economic Mobility, which will be located at 2535 Pulgas Avenue in East Palo Alto. When it opens, the new CEM, will replace JobTrain’s current facility in east Menlo Park, with a state-of-the art expanded facility, providing all of our current programs and services, as well as innovative new programs and services designed to help our clients achieve full economic mobility.

Statement Regarding Measure HH
JobTrain formerly declares that to the best of our knowledge and understanding, the STEM Fields Technology Programs being proposed in this grant request, IT Service & Support and Advanced IT Network Plus, meet the intent of Measure HH. We also understand that the direction of Measure HH funding to provide job training opportunities for EPA residents is a new endeavor for the City, and that as such, it is imperative that all aspects of the RFP process be scrutinized to ensure compliance with Measure HH.

We understand that prior to forwarding any recommendations to the City Council, staff will make an initial determination regarding whether the programs proposed by JobTrain are eligible for Measure HH funding and that the City Council has ultimate authority to determine which programs are deemed eligible for Measure HH funding.

Cost Structure for JobTrain’s STEM Fields Service Category

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Packet Pg. 152 Attachment: JobTrain (STEM) Proposal (2477 : Measure HH Pilot Workforce Development Program Approval of Agreements)

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Attached to this proposal is a detailed Cost Structure for JobTrain’s STEM Fields Technology Career Training Programs:

IT Service & Support and Advanced IT Network Plus Programs. Included in the Cost Structure are a detailed schedule of estimated costs, on a per participant basis.

Attachments:
• Key STEM Fields Project Personnel Resumes
• Three STEM Fields Technology Employer Partner References

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Packet Pg. 153 Attachment: JobTrain (STEM) Proposal (2477 : Measure HH Pilot Workforce Development Program Approval of Agreements) Cost Structure: STEM - IT Service & Support & Advanced IT Network Plus Programs IT Service &
Support
Advanced IT
Network Plus

CITY INVESTMENT REQUEST
Outreach & Intake: Recruitment, Eligibility Determination, Registration, Initial Assessment & Orientations Outreach & Recruitment Specialist 142 158
Eligible Specialist 134 149
Intake & Registration Specialist 105 116
Assessment Specialist 163 181
Assessment Test Fees & Supplies 60 60
603 664
Vocational Education: Skills Development in Occupational Fields Instructor 1,190 642
Director of Instruction & Career Development 179 199
Classroom Materials & Supplies 188 278
Books & kits 60 60
1,617 1,179
Individualized Career Services: Development of Individual Employment Plan, Career Counseling & Job Placement Career Development Manager 175 195
Job Developer & Counselor 284 316
459 510
Supportive Services & Job Readiness Training: Resources, Referrals & Employability Skills Training Job Developer & Counselor 284 316
Benefits & Resources Coordinator 139 155
Essential Skill Prog Support 156 173
Supportive Services - Transportation 100 100
Supportive Services - Technology Access 100 100
Supportive Services - Tool kit 0 0
Supportive Services - Uniform 0 0
Supportive Services - Union Dues 0 0
Supportive Services - Certification tests/fingerprinting/CPR 400 100 1,179 944
Program Monitoring and Evaluation: Reporting & Program Outcome Database & MIS Coordinator 178 165
Chief Operating Officer 371 344
Program Assistant 148 137
698 646
Program Subtotal Cost 4,557 3,943
Admin. Overhead @15% (Taxes, insurance, IT, legal, utility, facilities, maintenance, rental, audit, accounting) 684 591 CITY INVESTMENT REQUEST COST PER CLIENT $ 5,240 $ 4,534 Proposed Number of Participants 17 3 20
TOTAL CITY INVESTMENT (Cost per client x Clients served) $ 89,084 $ 13,603 $ 102,687

COST PER CLIENT
TOTAL

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Packet Pg. 154 Attachment: JobTrain (STEM) Proposal (2477 : Measure HH Pilot Workforce Development Program Approval of Agreements) Achieving City of East Palo Alto Measure HH Living Wage Requirement Every single day, JobTrain empowers the students in our Career Training Programs to create their own unique, and often alternative pathway to full economic mobility. JobTrain goes beyond career training, by empowering our students to bridge the work readiness gap, through mentorship, career guidance, job readiness and placement, essential life-skills training, wellness support, and intensive supportive services.

When JobTrain graduates are placed in employment, they are ready to go to work on day one. We prepare our students for a career in high demand and fast-growing industries, offering graduates a career trajectory that will lead them to a living wage of $28.00/PH within three years of graduating from their training program.

Below are just a few examples of the very real career growth and advancement that we have witnessed in JobTrain’s Building Trades and STEM IT Technology Program Graduates:

Building Trades Career Training Programs
Student Name Graduation Date Starting Salary at First Job Placement Salary Today Cesar 2020 $31.59/PH $38.40/PH
Carlos 2020 $31.00/PH $33.00/PH
Greg 2021 $20.00/PH $34.26/PH (Union Job)
Jackson 2021 $20.00/PH $35.00/PH (Union Job)
Adriana 2021 $25.00/PH $34.26/PH (Union Job)
Damon 2021 $19.00/PH $26.00/PH
Sergio 2021 $49.00/PH $52.00/PH
Ivan 2022 $18.00/PH $34.26/PH (Union Job)
Jose L. 2022 $22.00/PH $34.26/PH (Union Job)
STEM IT Career Training Programs:

Student Name Graduation Date Starting Salary at First Job Placement Salary Today Ashley 2020 $19.00/PH $30.00/PH
Gladys 2020 $25.00/PH $36.50/PH
Dayana 2021 $21.00/PH $40.00/PH
Josephine 2021 $21.00/PH $34.36/PH
Glafira 2021 $21.00/PH $34.50/PH
Diana 2022 $23.50/PH $28.27/PH
JobTrain’s long term mission is to empower our clients with the tools and resources they need to achieve full economic mobility, defined as achieving sufficient income and benefits to thrive economically in the place where they live. We are committed to trailblazing this uncharted territory by working collaboratively to develop an ecosystem of best practices, programs, and partners to help our clients achieve this critical measure of success.

To ensure that the East Palo Alto residents served through JobTrain’s STEM IT Technology and Building Trades Programs during FY2023 have the best opportunity to succeed in their chosen career, JobTrain has strong partnerships with local unions and employers, and a Technical Advisory Committee (TAC), made up of local industry experts, who provide advice and connections to employment. The TAC along with our strong union and employer partnerships, ensure access to quality job placements and the opportunity for ongoing career growth and advancement for our graduates.

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Tracking and Supporting Graduates
Investing in Our Clients and Their Long-Term Success
JobTrain’s commitment to our clients success begins the moment they walk through our door, and it has no end date.

When East Palo Alto residents come to JobTrain, they will be welcomed into an environment where the dignity and worth of every individual is respected – a place where our staff truly reflects the diversity of the communities that they serve, fostering a safe and welcoming space for our clients. From day one, JobTrain staff work with clients to create the best possible Training and Employment Plan to meet their unique needs by:
• Meeting clients where they are and building trust through intensive case management. • Providing services that increase each client’s ability to move forward towards financial independence. • Engaging with partners to increase capacity to provide supports to clients facing significant barriers.

Throughout their journey, clients will have access to JobTrain’s Skills Upgrade and Intensive Supportive Services, to help them remain stable and focused on their career training goals.

Tracking and Supporting Program Graduates
JobTrain is a place where talent meets opportunity. This means that JobTrain’s commitment to our clients does not end when they graduate from our programs and are placed in employment. Career Developers follow up with their clients at a minimum quarterly, for at least a year, and for as long as the client remains engaged and support is needed. During their follow up, Career Developers ensure that their client:
• Is thriving in their employment and happy with their progress • Remains focused on their long-term career plan, by connecting them with opportunities for advanced learning. • Has the supportive services they need in place so they can remain stable and focused on their career goals.

If challenges and obstacles are identified, the Career Developer will work with the client to provide support and offer appropriate solutions. During these check-ins, staff also track:
• Wage increases
• Career Advancements
• Employer Training Opportunities
• Retention Rates
Ongoing Career Advancement Support
Building on the foundation of JobTrain’s “Whole Person” Workforce Development Model, JobTrain has also created a Career Advancement Program (CAP). Our goal is to create a CAP for each of JobTrain’s career training pathways, but today, it is focused on Healthcare and IT.

The East Palo Alto residents who graduate from one of JobTrain’s STEM IT Career Training Programs, can choose to enroll in the IT CAP Program and work with a dedicated Alumni Career Coach to create a plan that will advance their career and help them achieve full economic mobility.

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• Today, 35 graduates are enrolled in CAP’s IT Program. In recent months, many graduates of JobTrain’s IT Service & Support Program have worked with their CAP coach to move into advanced trainings, gain stackable credentials, and advance in their careers.
o 8 individuals enrolled in JobTrain’s Advanced IT Network Plus Career Training Program, while 7 others enrolled in free advanced certification courses through JobTrain’s partnership with IBM and their Skills Build digital learning platform. Courses taken by graduates included: IBM Cybersecurity Analyst Certification and Project Management Professional (PMP) Certification.

JobTrain will continue to focus on our “Whole Person” approach, being there and supporting our clients throughout their journey, and after they graduate and start building their career, because this is the key to their success. There is no better way to illustrate this, than through words of a JobTrain Graduate. “During my time at JobTrain I gained the knowledge that I am stronger than what I know. Smarter than what I think.

And bolder than what I see. I have a new confidence that cannot be shaken, and a firm foundation to keep learning and growing in life”.

Everyone deserves an opportunity to build a better future, and JobTrain will continue to do whatever it takes to make this possible for our clients.

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Packet Pg. 157 Attachment: JobTrain (STEM) Proposal (2477 : Measure HH Pilot Workforce Development Program Approval of Agreements) Attachment
5 JobTrain (Building Trades) Proposal

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Packet Pg. 158 Attachment: JobTrain (Building Trades) Proposal (2477 : Measure HH Pilot Workforce Development Program Approval of Agreements) November 4, 2022
Mr. Hanson Hom, Interim Community & Economic Development Director City of East Palo Alto
1960 Tate Street
East Palo Alto, CA 94303
Subject:

Revised Measure HH Job Training Programs Grant Proposal: Building Trades Dear Mr. Hom,
On behalf of JobTrain’s Board, staff, and clients, I would like to thank the City of East Palo Alto for allowing JobTrain the opportunity to submit this revised funding request, in response to the City’s Measure HH Job Training Programs RFP.

JobTrain is respectfully requesting a grant of $135,808 for FY2023, which if awarded, will be used to support the Career Training and Job Placement of 20 East Palo Alto residents through JobTrain’s Building Trades Career Training Programs, Project Build: Pre-Apprenticeship and Building Maintenance.

These fully accredited Career Training Programs combine vocational training, academics, essential skills development, career guidance, job readiness and placement, and intensive wraparound services that will empower the East Palo Alto residents that we serve, to reimagine their future and create their own unique, and often alternative pathway to success and full economic mobility.

Attached to this Cover Letter are the Following Documents:

1. JobTrain’s Building Trades Grant Proposal Narrative.

2. Resumes for the Key JobTrain Personnel assigned to this project.

3. Three Letters of Reference from JobTrain BT Employer Partners.

4. Cost Structure for JobTrain’s Building Trades Programs.

JobTrain has reviewed all attachments included with the Measure HH RFP, including all aspects of the City’s Contractor and Professional Services Agreement (Attachment 5), including the City of East Palo Alto’s insurance requirements. JobTrain understands and agrees with these documents and has no questions or concerns relating to them.

Once again, thank you for allowing JobTrain the opportunity to respond to the Measure HH RFP, and for your kind consideration of this funding request. If you have any questions relating to JobTrain’s Building Trades Programs, or require any additional information, please don’t hesitate to contact me.

Sincerely,
Barrie R. Hathaway
President & CEO
Board of Directors
Chair:

Ellen Eder
Anjali Anagol-Subbarao
Brian Beattie
Karen Bradford
Juanita Croft
Dan Finnigan
Bruce Harrison
Alex Holt
H. Jaclyn Ishimaru-Gachina
Mayuresh Kulkarni
Lisa Lee
Richard Leong
Kim Lopez
Frank Quintanar
Sherri Sager
Misti Sangani
Cecilia Taylor
Isaiah Vi
Orlando White
Strategic Advisory Committee
Chairman
Paul Chamberlain
Former Managing Director
Morgan Stanley
Sukhinder Singh Cassidy
Founder & Chairman, the Boardlist
Dick Gould, Former Director of
Tennis Stanford University
Wade Loo, Retired Partner
KPMG
Ronnie Lott
NFL Hall of Fame
John Lovewell, President
The Lovewell Company
Hon. Becky Morgan, President
Morgan Family Foundation
Dean Morton, Former COO
Hewlett-Packard
Russell Pyne, Managing Director
Atrium Capital
John Sobrato, Chairman
Sobrato Companies
Tara VanDerveer, Stanford
Women’s Head Basketball Coach
President & CEO
Barrie R. Hathaway
1200 O’Brien Drive, Menlo Park, CA 94025
T/ (650) 330-6429 F/ (650) 330-6401 jobtrainworks.org

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Packet Pg. 159 Attachment: JobTrain (Building Trades) Proposal (2477 : Measure HH Pilot Workforce Development Program Approval of Agreements)

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City of East Palo Alto – Measure HH Job Training Programs Proposal – Revised November 4, 2022 Building Trades
Experience & Expertise
JobTrain is a 501©3 nonprofit educational and training institution, committed to help those who are most in need to succeed. Accredited by the Western Association of Schools and Colleges and approved by the Bureau of Private PostSecondary Education, JobTrain is a place where dreams come true. We create a unique opportunity for low-income youth and adults, both in East Palo Alto, and throughout Silicon Valley, to develop personal and career goals, and to achieve their aspirations by acquiring relevant skills and positive attitudes about themselves and their own unique human potential.

The Respondent Qualification Service Category for this Grant Proposal is: Building Trades.

JobTrain’s Building Trades Career Training Pathway has been serving the residents of East Palo Alto for almost 15 years.

Today, this pathway consists of two Programs: Building Maintenance and Project Build: Carpentry Pre-Apprenticeship:
• Brief Description of the Building Maintenance Program: This program provides an overview of basic skills for maintaining and managing the interior/exterior of housing communities in a first-rate condition. Students are shown how to perform repairs and upgrades on painting, drywall installation, plumbing, electrical and finished work. There are also computer-based curriculum activities. **Full program description and training curriculum are broken down in the Program Design Section below.
• Brief Description of the Project Build: Carpentry Pre-Apprenticeship Program: This program offers an introduction to construction and environmental training. Students are trained in basic general construction skills as well as HAZWOPER (Hazardous Waste Operations). Students gain a strong foundation in construction, green building, and forklift instruction. There are also computer-based curriculum activities. **Full program description and training curriculum are broken down in the Program Design Section below.

We understand the critical role that high quality industry specific vocational and pre-apprenticeship training plays in preparing our students to enter and succeed in a Registered Apprenticeship Program, and other highly competitive and growing industries throughout Silicon Valley today. JobTrain goes beyond career training, by empowering our clients to bridge the work-readiness gap, through mentorship, career guidance, job readiness and placement, essential life-skills training, wellness support, and intensive supportive services. Many of our employer partners have told us that when

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they interview JobTrain graduates for a position, they are confident that the individual is well qualified, equipped with the skills they need, and that they will be ready to go to work on day one.

Examples of Successful JobTrain Collaborative Construction Projects in East Palo Alto Include:

Overaa Construction & City of East Palo Alto: JobTrain was introduced to Overaa Construction by the City of East Palo Alto and asked to draft a Priority/First Source Hiring Policy, for the training, planning, construction, and post occupancy employment strategy for the East Palo Alto Performing Arts Center. The strategy included three tiers to hire people to work on the project:
1) Qualified residents of East Palo Alto.
2) Qualified residents of east Menlo Park, Belle Haven, Redwood City & North Fair Oaks. 3) Qualified JobTrain Career Training Graduates.

Overaa Construction designated a direct contact to notify JobTrain of employment needs during the construction of the facility. During the project, 27 JobTrain graduates were hired, each making $29.00/hour. The project was successfully completed and post occupancy hiring ensued. This successful structure and process continues to be used on new developments in East Palo Alto. JobTrain’s Chief Strategy Officer has extensive experience creating this type of complex policy. His expertise and experience proved to be invaluable during the planning, development, and implementation of the training and hiring policy. As referenced above, 27 priority hire individuals worked on this construction project.

Seven of these individuals continue to be employed by Overaa Construction and have worked on several other projects since the completion of the East Palo Alto Performing Arts Center project.

Meta (formerly Facebook): In 2017, Meta entered into a sponsorship agreement with JobTrain to provide priority access to graduates of JobTrain’s Carpentry Pre-Apprenticeship Program. A dedicated Individual on Meta staff was assigned to work with our job developers to coordinate finding talented graduates to dispatch to Meta construction projects. The General Contractor and their sub-contractors were assembled at the request of Meta and introduced to JobTrain’s construction training staff and curriculum. Contractors were encouraged to use the defined structure and strategy for hiring qualified JobTrain graduates and local talent to fill vacant positions on their team.

Key Personnel Working on Respondent Qualification Service Category – Building Trades The key JobTrain personnel assigned to work on the Building Trades Project are:

Name Position
Jen Overholt Interim Director of Instruction
Geetika Pattjoshi Interim Manager of Instruction
Kwanee Price Butler Senior Manager of Career Development Martin Mendibles Instructor, Project Build: Carpenters Pre-Apprenticeship Career Training Program Curtis Cabalona Instructor, Building Maintenance Career Training Program Elaine Rodriquez Career Developer & Counselor
NOTE: Attached to this proposal are Resumes for each of the above key JobTrain personnel who have been assigned to work on this project.

Letters of Reference for JobTrain’s Building Trades Programs Attached to this proposal are Letters of Reference from three of JobTrain’s Building Trades Employer Partners:
• Swinerton
• Harrel Remodeling, Inc.

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• Woodland Park Apartments
Program Design
JobTrain respectfully requests a grant of $135,808, which if awarded, will be used to support the career training and job placement of East Palo Alto residents through JobTrain’s Building Trades Career Training Programs, which include:

Building Maintenance and Project Build: Carpentry Pre-Apprenticeship. These fully accredited training programs and additional Supportive Services will be provided at no cost to East Palo Alto residents and are designed to empower students with the critical tools and resources they need to succeed in this competitive industry.

Project Build: Carpentry Pre-Apprenticeship Program:

During the grant period for FY 2023, JobTrain will deliver four 12-Week Project Build: Carpentry Pre-Apprenticeship Class Cycles. Classes will be taught Monday through Friday, between the hours of 8:30am – 3:15pm, by Martin Mendibles, a Union Certified Instructor with more than 35 years of experience in the building and construction trades. Students will receive an introduction to Construction and Environmental Training, and earn the following Industry Certifications:
• JobTrain Certificate of Achievement
• Forklift Instruction Certification
• Confined Space Training
• CPR Certification
• OSHA 10 Hour Safety Training & Certification
• HILTI Powder Actuated Certification
• 15 Hour Disaster Site Worker Training
The class will be delivered to students using a hybrid of classroom study, delivered by the instructor using remote online channels, and in-person hands-on training, with reduced class sized (8-12) to ensure effective social distancing practices and using PPE equipment to safeguard the health of both staff and students. In addition to comprehensive skill developments in building techniques, the instructor will focus on the following skill sets:
• Carpenter careers including trades and sub trades within the union • Review of union practices
• Apprenticeship Standards
• Construction Math
• Tools and Equipment Operations
• Building Materials
• Blueprints, plot plans, and project estimating
• Green technology
• Green construction practices in material use, insulation, and weatherization Students gain a strong foundation in construction, green building, and forklift operation, so that when they graduate, they are ready to begin their careers as Carpenters, Ironworkers, Electricians, Plumbers, Drywall Workers, and many other general construction occupations.

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With your support during FY2023:
• 13 East Palo Alto residents will participate in JobTrain’s Project Build: Carpentry Pre-Apprenticeship Program, gaining the knowledge and skills they need to build a career in the rapidly growing construction industry. • 85% of students will successfully complete the program • 75% of the graduates will be placed in employment within 3 months, with an average wage of $24.00/ph Building Maintenance Career Training Program:

During the grant period for FY 2023, JobTrain will deliver four 11-Week Building Maintenance Class Cycles. Classes will be taught Tuesday through Friday, between the hours of 4pm – 7.30pm, by Curtis Cabalona, an instructor with more than 15 years of union and non-union work experience, as well as 6 years experience teaching Construction Technology (plumbing, electrical, ruff framing), to students at Mission Valley R.O.P. in Fremont.

Students will receive an overview of all basic skills needed to maintain and manage the interior and exterior of housing communities in a first-rate condition. During this training students will learn how to perform repairs and upgrades on:
• Painting; drywall installation, plumbing, electrical and finished work.

They will also learn how to:
• Conduct routine inspections and perform preventative maintenance • Handle basic repairs and maintenance
• Diagnose mechanical issues and correct them
• Repair machines, equipment, and/or structures as necessary Each assignment is explained by the instructor using a sheet in blueprint format to correctly identify, describe, and locate major elements of building floor plans. There are also classroom computer-based curriculum activities. Program graduates receive a JobTrain Certificate of Achievement and are fully prepared and qualified with the skills they need to start their career in Building Maintenance, Facility Maintenance, Property Maintenance, Janitorial Maintenance, or as a Non-Union Contractor.

With your support during FY 2023:
• 7 East Palo Alto residents will participate in JobTrain’s Building Maintenance Program • 85% of students will successfully complete the program • 75% of the graduates will be placed in employment within 3 months, with an average wage of $25.00/ph Essential Skills and Job Readiness Trainings are incorporated into the curriculum for each of these programs, ensuring that when students graduate, they are truly workforce ready. Once graduates have completed their Career Training, and are ready to begin their job search, they work with their Career Development Specialist to create a job search and employment strategy that is tailored to their unique goals. This includes working with clients to:
• Develop a Job Search Strategy that is both effective and efficient. • Create a professional Resume that truly markets the clients’ skills. • Build a professional network.
• Leverage their digital profile to maintain high visibility and a professional presence. • Submit well researched and quality job applications.

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• Succeed in their interviews through extensive preparation including, Zoom interview tips and etiquette, professional communication, and follow up with employers.

To ensure that the East Palo Alto residents served through our Building Trades Programs during FY2023 have the best opportunity to succeed in their chosen career, JobTrain has strong partnerships with local employers, and a Technical Advisory Committee (TAC), made up of local industry experts, who provide advice and connections to employment. The TAC along with our strong employer partnerships, ensure access to quality job placements for our career training graduates.

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Achieving Measure HH Living Wage Requirement for East Palo Alto Residents This Bay Area community where we live, is one of the most desirable areas in the country. It is a place of extreme prosperity, due in part to the Silicon Valley and its momentous contributions to the world. However, within this prosperity, many of our residents have been left behind, and the COVID19 pandemic only exacerbated the economic disparities in the region, particularly for the low-income residents of East Palo Alto.

We know now, more than ever, that the work JobTrain does is critically important for the full economic recovery of the region and ensuring that EVERYONE is included in that recovery. JobTrain’s Building Trades Programs will prepare East Palo Alto residents for a career in a high demand and fast-growing industry, and offer graduates a career trajectory that leads them to a living wage of $28/ph, within three years of graduating from their Career Training Program. According to the U.S. Bureau of Labor Statistics (BLS), building and construction employment is on target to grow at a faster pace than average between 2019-2029 – adding 4% more jobs, compared to 3.7% for other industries.

JobTrain’s Building Trades Programs instructors have strong links to local unions and employers, which will often provide graduates with direct links to employment, and/or entry into Registered Apprenticeship Programs, at an average starting wage of $24-25/ph (this wage can be higher if graduate is placed in a union job). With the ongoing support and guidance of their JobTrain Career Developer, clients can continue to build on the stackable credentials they earned at JobTrain, and access advanced trainings that will enable them to achieve the Measure HH Living Wage Requirement of $28.00/ph within three years of graduating from JobTrain.

Today, JobTrain is in conversation with the Laborer’s Union, exploring the best options to launch a new Building Trades Program, that will complement our existing trades programming, while providing an opportunity for students to gain stackable credentials in preparation for entry into a union construction job, or a Registered Apprenticeship Program.

Additional Wraparound Supportive Services
.

Intensive Supportive Services Include:

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• Helping clients to enroll in public benefits such as CalFresh and Healthcare. • Connecting clients to food, housing, legal, financial, and family support providers. • Providing resources for transportation vouchers, career clothing, study supplies, childcare assistance, referrals to additional resources, and access to emergency financial support through JobTrain’s Crisis Relief fund. • Access to Wellness Center: In collaboration with Stanford University, JobTrain has an onsite Wellness Center to provide mental health assessment, referrals and resources to clients dealing with stress, emotional, or mental health issues.
• In addition, JobTrain has an onsite Child Development Center, which provides Early Childhood Education (at no or minimal costs) to 3-5 year-olds. Available to both JobTrain students and the broader East Palo Alto community.

Leveraging Outside Resources
The obstacles to economic mobility faced by the people we serve are multi-faceted and complex. JobTrain works with numerous partners who bring specific expertise that leverage and enhance the programs and services that JobTrain already provides. Some, like Five Keys Schools and Programs, and our Wellness Center, funded by the Stanford School of Medicine, are housed at JobTrain, providing academic, wellness, and mental health services directly to clients on-site.

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JobTrain’s target community for this grant, East Palo Alto, was home to more than 25% of our clients, and almost 30% of the JobTrain staff that served them.

To ensure that JobTrain connects directly to the East Palo Alto residents who would benefit from these programs and services, JobTrain will conduct extensive outreach to target this group. This is a top priority for JobTrain right now, especially as the Omicron variant prolonged the impact of pandemic related challenges, including access to childcare and COVID safety. We recently hired a new Outreach & Recruitment Manager, and a “Task Force” has been created to focus on new and more creative ways to connect directly with our target audience in the city.

As COVID19 restrictions ease, outreach staff are resuming their targeted in-person outreach, including community presentations targeting partner nonprofits and community organizations in East Palo Alto. Staff will also continue to build on their connections with local high schools, alternative high schools, and the Juvenile Justice System. We are also launching an East Palo Alto Street Outreach Team, who will go into the community, build connections with residents, and share information with them about JobTrain’s Building Trades Programs.

As an organization, JobTrain continues to build on the strength of our talented and diverse, staff, board, and students.

Program Evaluation & Measuring Success

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JobTrain is data driven and focused on the integrity of the data that we collect so that we can use it to drive continuous growth and progress. Staff track data and client progress in real time through our Salesforce Database. This data is used to create dashboards, to monitor, evaluate, and accurately report performance with at-a-glance snapshots of key metrics that chart progress and suggest what works and what doesn’t, allowing staff to make informed decisions relating to future program activities.

JobTrain’s strong culture of data collection and measurement enables us to successfully manage complex government contracts, corporate and foundation grants, that require the collection of specific data and regular reporting.

This rigorous commitment to successful outcomes requires intensive data collection and analysis to determine client progress, and program performance. We believe that the results speak for themselves. Organization Wide During FY21 :
• 87% of Career Training Students successfully completed their program. • 72% have been placed in employment despite the global pandemic. • 77% of clients placed in employment a year ago remain employed and many have been promoted. • 1,689 individual supportive services were delivered to clients.

Grant Timeline
JobTrain’s Career Training Programs and services are ongoing and delivered to our clients throughout the year. The timeline for this grant, if approved, will be FY2023 (7/1/22-6/30/23):
• The Project Build: Carpentry Pre-Apprenticeship Program will deliver a total of Four 12-Week Training Sessions during the grant period.
• The Building Maintenance Program will deliver a total of Four 11-Week Training Sessions during the grant period.

Building Trades Program Delivery Location & Availability During the grant period for FY2023, JobTrain’s Building Maintenance and Project Build: Carpentry Pre-Apprenticeship Programs will be delivered to East Palo Alto residents using a hybrid of virtual and in-person instruction. All theory elements of the training are currently being delivered by instructors virtually, using remote online channels. The practical hands-on elements of the training are delivered in person at our specialized training facility in east Menlo Park.

In addition to the indoor and outdoor staging and construction areas housed at this location for our Building Trades classes, there is also a full commercial kitchen, digital media classroom, and electronics laboratory serving JobTrain’s other Career Training Programs.

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This 31,000 square foot facility, located at 1200 O’Brien Drive on the border of east Menlo Park and East Palo Alto, delivers JobTrain’s programs and services to low-income and underserved communities throughout San Mateo and Santa Clara County, with a special focus on the East Palo Alto, east Menlo Park, and North Fair Oaks communities.

JobTrain also has Career Centers centrally located in East Palo Alto, South San Francisco, and San Jose, where clients can access one-on-one employment assistance and job-readiness services.

Statement Regarding Measure HH
JobTrain formerly declares that to the best of our knowledge and understanding, the Building Trades Programs being proposed in this grant request, Building Maintenance and Project Build: Carpentry Pre-Apprenticeship Programs, meet the intent of Measure HH. We also understand that the direction of Measure HH funding to provide job training opportunities for EPA residents is a new endeavor for the City, and that as such, it is imperative that all aspects of the RFP process be scrutinized to ensure compliance with Measure HH.

Cost Structure for JobTrain’s Building Trades Service Category Attached to this proposal is a detailed Cost Structure for JobTrain’s Building Trades Career Training Programs: Building Maintenance and Project Build: Carpentry Pre-Apprenticeship Programs. Included in the Cost Structure are a detailed schedule of estimated costs, on a per participant basis.

Attachments:
• Key Building Trades Project Personnel Resume’s
• Three Building Trades Employer Partner References

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Packet Pg. 169 Attachment: JobTrain (Building Trades) Proposal (2477 : Measure HH Pilot Workforce Development Program Approval of Agreements) Cost Structure: Building Trades - Project Build and Building Maintenance Programs Project Build
Building
Maintenance

CITY INVESTMENT REQUEST
Outreach & Intake: Recruitment, Eligibility Determination, Registration, Initial Assessment & Orientations Outreach & Recruitment Specialist 163 163
Eligible Specialist 168 168
Intake & Registration Specialist 131 131
Assessment Specialist 203 203
Assessment Test Fees & Supplies 60 45
725 710
Vocational Education: Skills Development in Occupational Fields Instructor 2,353 774
Director of Instruction & Career Development 224 224
Classroom Materials & Supplies 563 563
Books & kits 60 60
3,200 1,620
Individualized Career Services: Development of Individual Employment Plan, Career Counseling & Job Placement Career Development Manager 219 219
Job Developer & Counselor 327 327
546 546
Supportive Services & Job Readiness Training: Resources, Referrals & Employability Skills Training Job Developer & Counselor 327 327
Benefits & Resources Coordinator 174 174
Essential Skill Prog Support 195 195
Supportive Services - Transportation 100 100
Supportive Services - Technology Access 100 100
Supportive Services - Tool kit 150 0
Supportive Services - Uniform 115 0
Supportive Services - Union Dues 150 0
Supportive Services - Certification tests/fingerprinting/CPR 100 100 1,411 996
Program Monitoring and Evaluation: Reporting & Program Outcome Database & MIS Coordinator 186 186
Chief Operating Officer 387 387
Program Assistant 155 155
727 727
Program Subtotal Cost 6,608 4,599
Admin. Overhead @15% (Taxes, insurance, IT, legal, utility, facilities, maintenance, rental, audit, accounting) 991 690 CITY INVESTMENT REQUEST COST PER CLIENT 7,599 5,288
Proposed Number of Participants 13 7 20
TOTAL CITY INVESTMENT (Cost per client x Clients served) $ 98,790 $ 37,019 $ 135,808

COST PER CLIENT
TOTAL

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Packet Pg. 170 Attachment: JobTrain (Building Trades) Proposal (2477 : Measure HH Pilot Workforce Development Program Approval of Agreements) Achieving City of East Palo Alto Measure HH Living Wage Requirement Every single day, JobTrain empowers the students in our Career Training Programs to create their own unique, and often alternative pathway to full economic mobility. JobTrain goes beyond career training, by empowering our students to bridge the work readiness gap, through mentorship, career guidance, job readiness and placement, essential life-skills training, wellness support, and intensive supportive services.

Below are just a few examples of the very real career growth and advancement that we have witnessed in JobTrain’s Building Trades and STEM IT Technology Program Graduates:

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Packet Pg. 171 Attachment: JobTrain (Building Trades) Proposal (2477 : Measure HH Pilot Workforce Development Program Approval of Agreements)

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When East Palo Alto residents come to JobTrain, they will be welcomed into an environment where the dignity and worth of every individual is respected – a place where our staff truly reflects the diversity of the communities that they serve, fostering a safe and welcoming space for our clients. From day one, JobTrain staff work with clients to create the best possible Training and Employment Plan to meet their unique needs by:
• Meeting clients where they are and building trust through intensive case management. • Providing services that increase each client’s ability to move forward towards financial independence. • Engaging with partners to increase capacity to provide supports to clients facing significant barriers.

Throughout their journey, clients will have access to JobTrain’s Skills Upgrade and Intensive Supportive Services, to help them remain stable and focused on their career training goals.

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Packet Pg. 172 Attachment: JobTrain (Building Trades) Proposal (2477 : Measure HH Pilot Workforce Development Program Approval of Agreements)

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And bolder than what I see. I have a new confidence that cannot be shaken, and a firm foundation to keep learning and growing in life”.

Everyone deserves an opportunity to build a better future, and JobTrain will continue to do whatever it takes to make this possible for our clients.

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Packet Pg. 173 Attachment: JobTrain (Building Trades) Proposal (2477 : Measure HH Pilot Workforce Development Program Approval of Agreements) Attachment
6 StreetCode Academy (STEM) Proposal

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Packet Pg. 174 Attachment: StreetCode Academy (STEM) Proposal (2477 : Measure HH Pilot Workforce Development Program Approval of Agreements) April 28, 2022
Dear Measure HH Administrator,
StreetCode Academy (SCA) acts as a bridge between Black/Indigenous/People of Color (BIPOC) and the technology they need to thrive in a digital age. Our STEM-focused mission features programs that support participants’ creative and technical processes, build digital literacy, and shift mindsets while reinforcing the learning of core skills. Our model removes barriers to digital equity using a combination of technology-driven solutions, strong professional networks, and the work of world-class education champions. Bridging the digital divide is one of the most practical and effective pathways to upward mobility for underserved East Palo Alto residents. Our proposed job training program provides services for STEM opportunities and is a natural evolution of our current programming.

We are prepared and well equipped with the infrastructure needed to advance the Measure HH mission of reversing the inequalities and barriers that people of color face in tech careers. Working with strategic local partners, we are scaling our programs to further facilitate access to job opportunities for East Palo Alto residents in the STEM sector. Our work will offer a direct path to economic development for underserved BIPOC residents. To achieve this goal, we propose a newly developed job training and internship/apprenticeship program.

Supporting the development and growth of local enterprises centering marginalized segments of the community is critical to turning the tide of inequality that marks the California economy. We know that multiple entry points and partners are critical for our ability to move this work forward. As such, SCA is committed to partnering with local institutions (including Stanford University, Creating Coding Careers, and Cañada College) so that we can further guide community members through the many hurdles involved in becoming a professional in a STEM field. Our new partners, including Cañada College and Creating Coding Careers, offer comprehensive training in tech fields followed by placement in paid internship positions—a bridge to both job experience and fair pay for work.

We have reviewed all aspects of the City’s Contractor and Professional Services Agreement (Attachment 5), including the City’s insurance requirements, and we agree/are in compliance with these documents.

Your support for these critical SCA programs outlined in this proposal will further our capability of fostering innovation and enterprise related to tech. Based on the local innovation ecosystems, partnerships, and networks available to support the success of the program, we expect to see increased job security, creation, and economic development via pipelines to and innovations in AI, biotechnology, digital media, information technology, fintech, health care, and much more.

Thank you for the opportunity to partner with the City of EPA to ensure that EPA residents are equipped to follow the career paths necessary to keep up with the Bay Area’s high cost of living.

With Gratitude,
Jasmyne Sanders
Interim CEO| StreetCode Academy
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Packet Pg. 175 Attachment: StreetCode Academy (STEM) Proposal (2477 : Measure HH Pilot Workforce Development Program Approval of Agreements) Experience & Expertise
StreetCode Academy has offered free STEM classes to East Palo Alto residents since 2016. To date, we have enrolled 9,000 students in classes, and have successfully placed a number of students in paid internships. We continue to scale and grow, even as we nurture local industry relationships that support our goal of placing students onto career-track positions. 100% of the recipients of the tech devices we loan out use them for personal economic empowerment.

The StreetCode Academy leadership team consists of tech professionals, educators, and entrepreneurs. They are passionate about removing the systemic barriers between STEM education/opportunities and the BIPOC community to achieve greater economic equity and prosperity. Collectively, SCA leadership brings more than four decades of experience serving the East Palo Alto community through STEM education and community outreach and support.

Tamara Sobomehin, Chief Education Officer, has spent over 20 years working in education from teaching to administration and is currently earning her Ph.D. in Curriculum and Teacher Education & Learning Sciences and Technology Design—gaining expertise that is already bringing benefit to StreetCode. Chief Operating Officer Jasmyne Sanders (currently operating as Interim Executive Director) earned a Bachelor’s in Entrepreneurial Studies while working full-time with 2 children, and owned and operated a successful business before co-founding StreetCode Academy. Co-founder Olatunde Sobomehin has been working in community-building and tech education for more than 20 years.

Aaron Barron is a primary curator of StreetCode’s crucial partnerships. A graduate of Stanford University, where he received his Bachelors of Science in Biomechanical Engineering, he is a technology inventor and a tireless advocate for social justice and education. For the last three years, he has worked as the SCA Partnerships Director, where he develops the strategy and capacity for scaling StreetCode access programs. He's invested in building bridges for communities of color and exploring how our future will reflect our interconnected past.

StreetCode mentors provide 1:1 mentorship to the students, ensuring their progress is moving according to plan. Mentors come from various professional backgrounds and generally have at least a decade of experience in their respective fields. They offer individual support to StreetCode students, answering specific questions, and assisting in professional development. 2 9.1.f
Packet Pg. 176 Attachment: StreetCode Academy (STEM) Proposal (2477 : Measure HH Pilot Workforce Development Program Approval of Agreements) Program Design
StreetCode Academy is requesting funds to support STEM-centered workforce development in conjunction with strategic partnerships to generate economic opportunities for East Palo Alto community members. The scope of this project aligns with our mission and is deliverable using our already-established organizational infrastructure and network.

Program Duration
The initial pilot program we propose can support at least 20 individuals with City funding. Our apprenticeship/internship programming will last from 12 to 18 months, depending upon which program track the participant chooses. However, our tracking, support, and reporting will extend for a 3-year period to ensure that the Measure HH living wage income requirements are being met. We have the intention of scaling this program based on the available resources and the results of the pilot.

Program Description
StreetCode has identified a training program track to be funded in part with support from Measure HH Funds. Though we encourage students to matriculate into one of the following partner programs after completion of their StreetCode Academy course, mentors can also assist in determining alternate paths that will result in a similar outcome. ● Creating Coding Careers or Cañada College job training Streetcode partner Creating Coding Careers shares our mission of making tech equitable. Their program leads candidates through a three-month pre-apprenticeship learning phase, preparing them for their Department of Labor Registered Apprenticeship program. From there, candidates embark on a 12-month apprenticeship program working remotely for a premier software company. SCA will assist students in their search for permanent job placements as their apprenticeship approaches completion.

StreetCode partner Cañada College offers a Unity Developer Program that requires students to take a free (virtual) pre-apprenticeship summer course to qualify for their new 18-month-long apprenticeship program in Unity Video Game Programming.

Qualifying candidates will begin the paid, 18-month apprenticeship in September 2022.

SCA will assist students in their search for permanent job placements as their apprenticeship approaches completion.

Mentorship
Mentors will play a critical role in the program. Throughout their participation in the program, students will be paired with mentors who will help them stay the course, advising them and supporting their progress, successful completion, and subsequent sustained success. 3 9.1.f
Packet Pg. 177 Attachment: StreetCode Academy (STEM) Proposal (2477 : Measure HH Pilot Workforce Development Program Approval of Agreements) Program Logistics
Program Delivery
Our job training programming will employ a hybrid model. StreetCode Academy classes will be held in-person classes at SCA headquarters and remotely via Zoom. StreetCode Academy instruction would consist of one class that encompasses a variety of professional development topics. Curriculum would include coding, interviewing techniques, life skills, financial literacy, and similar. Our partners, Creating Coding Careers and Cañada College, offer their programming virtually through digital platforms.

Strategic Inclusion
To reinforce the inclusivity of our programs, we will remove barriers to participation by scheduling class sessions during non-working hours, offering asynchronous classes, providing vouchers for transportation, child care assistance, and meal delivery on class days, as needed as well as providing instruction in both Spanish and English. Additionally, StreetCode will assist students financially through covering miscellaneous fees associated with our partner organization’s programming.

Economic Success Goals
We envision a multi-point entry to a clear pipeline leading to sustained economic success. Both of our tracks start with SCA classes and then progress to our partner organizations’ job training and apprenticeship programs.

StreetCode will provide mentorship and tracking for all participants in the program over a 3 year period to ensure that employment and income goals are being met and sustained. We will track participant success in two main ways: quarterly check-ins with a mentor and alumni surveys.

These methods will help us gather data for internal and external reporting.

Program Path to Real Employment
Program Stage Employment Stage
Pre-apprenticeship
Candidates complete an introductory 3-month pre-apprenticeship course in order to qualify for the apprenticeship program
Apprenticeship
After completing the three-month pre-apprenticeship with CCC/Cañada College, students are matched with an apprenticeship program at a tech company and guaranteed 12-18 months employment.

Post-Apprenticeship
After the 18-month apprenticeship program at Cañada College, there is an 85% matriculation rate into the company full-time. After the 12-month CCC apprenticeship, SCA will assist in a job search & salary negotiation. 4 9.1.f
Packet Pg. 178 Attachment: StreetCode Academy (STEM) Proposal (2477 : Measure HH Pilot Workforce Development Program Approval of Agreements) Job Generating Relationships
In addition to StreetCode’s partnerships with job training programs, we also have developed partnerships and connections with tech companies in the Bay Area. Due to our geographic proximity and many professional connections, StreetCode Academy enjoys an exceptional level of access to and support from the tech community. Our networks have successfully placed students in paid internships in the past, and we continue to nurture industry relationships that support our goal of placing students into career-track positions.

StreetCode has piloted a number of different internships, ranging from full-time to part-time, both virtual and in-person, with tech companies and local organizations such as:
● Flex: A multinational electronics company
● Youth Community Service x3: Nonprofit organization
● Saundra’s Place: Independent Contractor
● Herban Health: Nonprofit organization
● East Palo Alto Academy: High School
● Hustle Clean: Health Product Start-Up
● East Palo Alto Kids Foundation: Volunteer organization Key Metrics for Measuring Program Success
StreetCode Academy will use four primary metrics for measuring the success of this pilot program: retention rates, mindset growth, the time it takes for students to be placed in full-time positions, and earnings benchmarks at each stage leading to a minimum livable wage.

Retention
For the purpose of this initiative, we aim for a retention rate of 85%. Because of the qualification and temporal parameters of these program tracks, we will not be able to replace participants who drop out mid-program. For this reason, we will use a thorough screening process to enroll the candidates we deem most likely to complete the program and succeed beyond it.

Mindset Goals
As with all StreetCode classes and programs, we will conduct surveys upon enrollment and completion to measure the progress of participants. We expect to see a 10-15% increase in confidence and belief in skills and abilities for at least 95% of participants between the beginning and end of the program.

Time to Placement
Our program participants’ time between completion of apprenticeship and full-time placement will vary based on which program they are enrolled in. For Creating Coding Careers apprentices engaging with a 12-month apprenticeship, we ideally want to see candidates placed into full-time jobs within 15 months of the program beginning. For Cañada College apprentices engaged with 18-month apprenticeships, we aim for a 21-month time from program beginning to placement.
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Packet Pg. 179 Attachment: StreetCode Academy (STEM) Proposal (2477 : Measure HH Pilot Workforce Development Program Approval of Agreements) Earnings Benchmarks
With job-training track program participants, the objective will be to secure $20/hour employment within 15 months of program enrollment. This should scale to at least $28/hour by the end of the 36-month Measure HH program reporting period.

Program Recruitment
StreetCode Academy has a strong presence and reputation in the East Palo Alto community, which contributes to a large reach within our target demographics. We currently serve ~3000 students a year within a wide age range, giving us a large pool to recruit from. We will employ the same tactics that we have found to be effective for student recruitment: direct mailers, fliers, and signs throughout the city, targeted social media posts, emails, text message campaigns, referrals, and word of mouth from past participants. All recruitment outreach is conducted in both Spanish and English. For this initiative, program participants must be 18 years or older and be a resident of East Palo Alto.

Statement Regarding Measure HH
StreetCode Academy’s mission is to reverse the inequalities and barriers that people of color face in both tech careers. Measure HH funding will enable us to offer a direct path to economic development for underserved BIPOC community members. It is well-recognized that employment opportunities associated with STEM fields present a broader spectrum of choices than those only associated with traditional technology companies. Measure HH funding for this pilot will support opportunities in the life sciences, government, and medical industries—as well as other STEM job opportunities, and training programs for these jobs may be supported by Measure HH funding.

In January of last year, the Public Policy Institute of California released a report entitled California’s Future, where they cover the racial/ethnic income disparities that existed before COVID-19. In 2019, the median annual earnings in the state were $80,440, with White and Asian-headed households earning $90-$100,000. Conversely, households headed by Black and Latino Americans reported earnings of $55,000 and $63,000, respectively. With over 3 million jobs lost in the state during the pandemic, women and Black Americans have been hit the hardest and report the highest levels of unemployment. According to the report, 26% of lower-income families (families of four earning less than $30,000) are experiencing unemployment, as opposed to just 5% in high-income families. The report assesses that innovation and state investments in education and training are necessary to counteract the economic impact COVID-19 has had on already-existing economic disparities.

Also last year, The Future of Work Commission presented its final report to Governor Gavin Newsom. The report seeks to understand the current state of jobs and work in California, examine the factors that created these conditions, and develop a vision for work and jobs in the future. One of the five priority recommendations for California was to future-proof California with jobs and skills that prepare for risks and shifts in the economy and environment. The 6 9.1.f
Packet Pg. 180 Attachment: StreetCode Academy (STEM) Proposal (2477 : Measure HH Pilot Workforce Development Program Approval of Agreements) commission recommends creating future jobs through a blend of private-sector and government-supported investment.

Our Measure HH pilot program proposes just such a solution. We at StreetCode Academy understand that, to the best of our knowledge, the job training programs being proposed meet the intent of Measure HH.

Insurance Certification
StreetCode Academy is insured under Nonprofits Insurance Alliance of California (NIAC) and is more than able to meet the City’s minimum insurance requirement for the program period of June 1, 2022, to August 31, 2022. Please see attached document for policy details.

Firm & Personnel Experience (See attached resumes for more details) Carlie Jones
A member of the StreetCode Academy team since 2019, in her role as the Instructional Design Manager, Carlie is responsible for creating, evaluating, and maintaining instructional design systems, policies, and procedures within the organization. She is well-versed in instructional curriculum philosophy and applies best practices in teaching along with assessment tools to provide culturally sensitive, student-centered programs that drive intended learning outcomes.

Kyle L. Carter
With over a decade of experience in small event planning and management, Kyle has strong skills in the production, curation, coordination & hosting of in-person, live, and digital community events. In his position of Outreach & Community Engagement Associate for StreetCode Academy, he uses his knowledge of outreach and promotion to fulfill his duties as a community liaison. Kyle provides both logistical support and public-facing representation for SCA events.

Aaron Barron
As the StreetCode Academy Director of Partnerships, Aaron harnesses his background in engineering to develop curriculum and design programs to fit the students’ needs of various partner organizations. He is a strong leader within the organization and currently manages a team of nine and engages with a portfolio of 20 SCA partners to leverage community events, coordinate fundraisers, and secure sponsorships.

Tamara Sobomehin
After graduating as the salutatorian of her high school in Dallas, TX, Tamara graduated with a BA in psychology from Stanford University—the first in her family to graduate college. She went on to earn an MA in education policy and leadership from UTA. She has been worked continuously in education policy and leadership for the past 20 years, including as the Director 7 9.1.f
Packet Pg. 181 Attachment: StreetCode Academy (STEM) Proposal (2477 : Measure HH Pilot Workforce Development Program Approval of Agreements) of Speak UP & Speak OUT, Level Playing Field Institute in Oakland, CA from 2005 – 2016. In this role she designed and taught a technical curriculum to increase engagement in STEM education for high school youth at Stanford University and UC Berkeley.

Cost Structure
For a cohort of 20 participants to complete the proposed StreetCode Academy program over the course of 3 years, we estimate operational costs of around $473,400, of which Measure HH funds would cover 50%, or $ 236,700.

From point-of-entry to program completion, the cost per participant would total $23,670, with Measure HH funds covering 50% or $11,835.

The funds will be allocated to three areas: Program Instruction, Recruitment, and Participant Retention and will cover one year of programming.

Program Instruction fees ($262,000 total, $131,000 covered by Measure HH funds) will be used to support:
● A full-time program manager to lead the workforce development program ● A part-time program lead to plan and execute recruitment activities, provide participant support and check-ins, and coordinate participant retention activities ● 6 part-time instructors to lead classes
● 4 mentors to support the cohort of participants through their apprenticeship and employment search process
● Facilities and Maintenance costs for program facility ● Provide software and other relevant technology for participants ● Cover fees associated with partner organizations’ programming Recruitment fees ($42,500 total, $21,250 covered by Measure HH funds) will be used to support:
● Design, printing, and distribution of informational mailers advertising the program to the East Palo Alto community
● Email and social media marketing targeting potential participants ● Supporting quarterly program-related events
● Designing and printing signage to be posted around East Palo Alto Retention fees ($90,000 total, $45,000 covered by Measure HH funds) will be used to support:
● Providing convenient childcare options for program participants ● Providing food for class participants on class days
● Assisting with transportation to and from classes
● Ensuring each participant has a device and internet access StreetCode Academy has a wide range of committed partners and funding sources that we can leverage to support East Palo Alto residents’ completion of the program. We receive funding 8 9.1.f
Packet Pg. 182 Attachment: StreetCode Academy (STEM) Proposal (2477 : Measure HH Pilot Workforce Development Program Approval of Agreements) from a variety of sources including foundations, corporations, and individuals. Current partners include the NBA Foundation and SV2. Regionally, there is profound interest in workforce development programming and we are confident that if funded by Measure HH, we will have no problem finding funders eager to support this pilot.

In the event that a participant drops out of the program: The program manager will follow-up and offer other tracks or general continued mentorship. The program manager will also suggest other SCA classes and alternate tracks that require less commitment. We will conduct an exit interview as well as a survey to better understand how we can increase retention rates in future iterations of the program.
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Packet Pg. 183 Attachment: StreetCode Academy (STEM) Proposal (2477 : Measure HH Pilot Workforce Development Program Approval of Agreements) Measure HH Program Budget
Year 1
Funding Detail
Full Program
Cost % Measure HH
Program Instruction $262,000 50% ($ 131,000)
Program Administrator
1 Full time Program Manager to lead our
workforce development program. This person
will coordinate any new hires, oversee all
program staff, lead the stratgey for future
program expansion, build relationships with
new partners $90,000 50% ($ 45,000)
Lead Teaching Fellow
1 Part Time Program Lead, lead orientation,
develop curriculum, plan and execute all
recruitment activities, lead participant
support and check ins, coordinate participant
retention activities $60,000 50% ($ 30,000)
Instructors 6 part time instructors to lead classes $60,000 50% ($ 30,000) Facilities & Maintenance
StreetCode headquarters and program
facility $12,000 50% ($ 6,000)
Program Supplies
Software and other relevant technology for
participants $20,000 50% ($ 10,000)
Mentorship
4 mentors to support the cohort of
participants annually $20,000 50% ($ 10,000)
Recruitment $42,500 50% ($ 21,250)
Mailers
Design, printing and postage for
informational mailers to entire East Palo Alto
Community to advertise the program $15,000 50% ($ 7,500) Digital Communication
Email and social media marketing to recruit
participants $5,000 50% ($ 2,500)
Recruitment Events Quarterly events $15,000 50%
Advertisements Signage around EPA $7,500 50% ($ 3,750)
Retention $90,000 50% ($ 45,000)
Childcare
Provide convenient childcare options for
program participants $20,000 50% ($ 10,000)
Food Food provided each class $25,000 50% ($ 12,500)
Transportation Transportion to onsite classes $15,000 50% ($ 7,500) Technology Access
Ensure each participant has a device and
internet access $30,000 50% ($ 15,000)
SUB TOTAL $394,500 50% ($ 197,250)
Administrative & Overhead $78,900 50% ($ 39,450)
Full Program
Cost
Measure HH
Funds
GRAND TOTAL (for a cohort of 20 students) $473,400 50% ($ 236,700) Cost per Particpant $23,670 50% ($ 11,835)

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Packet Pg. 184 Attachment: StreetCode Academy (STEM) Proposal (2477 : Measure HH Pilot Workforce Development Program Approval of Agreements) Attachment
7 Live In Peace (STEM/Trades) Proposal

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Packet Pg. 185 Attachment: Live In Peace (STEM/Building Trades) Proposal (2477 : Measure HH Pilot Workforce Development Program Approval of

MEASURE HH JOB TRAINING PROGRAMS NARRATIVE
Total Program Budget: $739,792
Request: $300,030
Summary
Live In Peace is requesting a total of $300,030 in funding for the GAP Trades program, to be serving 20 participants. $138,250 is for program costs and the additional $161,780 will be to fund the removal of barriers from up to 20 participants based on the proposed levels of needs. Because we don't know exactly who will be on our list, we could use the same amount of money for more students on lower levels.

Our GAP program was created to serve students who aren’t prepared for the next steps after high school, might not feel ready to succeed in a college setting, and/or are exploring trade schools and other alternatives to the traditional college route. This 2-year program allows students to experience exploratory and educational activities designed to help discover their best path forward. Many GAP students have found success in various trade opportunities which has allowed us to create a pipeline for their needs as well as cement a process for future students and young adults to succeed in the trades as well.

Our GAP Trades program is allowing young adults to access and fill the ever-growing need for skilled trade workers. This program creates entryways, education, and apprenticeships in the fields of mechanical construction, electrical, and bike mechanics and repairs. We have created partnerships that allow our students the entryways to these respective fields and are looking forward to providing these opportunities and partnership to our broader community.

Background
According to the Pell Institute, 47% of first generation, low income college students drop out of college within 6 years of enrollment, resulting in 11% graduation for low income students. Lack of support and vision, low placement tests, financial struggles, and stigma around trades are at the core of the problem. Additionally, vocational certificate holders have a median income of $61,600 vs. $24,000 for those with only a high school diploma. (Pell, 2014).

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Packet Pg. 186 Attachment: Live In Peace (STEM/Building Trades) Proposal (2477 : Measure HH Pilot Workforce Development Program Approval of Additionally, in 2020, it was reported that 31 million skilled-trade jobs will be left vacant by retiring baby Boomers and according to a recent survey by the Associated General Contractors of America, the percentage of firms predicting a shortfall of qualified skilled trade workers is 74%. While the need is seemingly greater in our current times, the need for skilled trade workers will never cease. Other jobs change and can even become obsolete, but the skilled trades never will. There will always be a need for electricians, mechanical construction and other trades, and this is only expected to increase as 10,000 baby boomers are reaching retirement age each day, leaving behind jobs that need to be filled.

The GAP Trades Program was created to answer this call and is poised to serve the City of East Palo Alto in providing the access and entryways to education, apprenticeships, and careers in the fields of electrical and mechanical construction trades. We have created and cultivated partnerships that allow our participants the onramps and pathways to these respective fields.

Experience and Expertise
Our success and effectiveness is a testament to the staff and leadership of our organization. All staff were either born and raised in East Palo Alto or have been long-time residents of the city. We love our community deeply and have long-standing relationships with generations of youth and families. Our role as community members and extended family gives our team unique insights into the needs of young people, access to their families, and the ability to create effective, trusted programs.

Most of our staff have been trained as life coaches and are skilled in working with young people to help them map out their goals, identify barriers, and create plans and steps for success. Additionally, we have been involved in advocacy and policy work within the systems that impact our youth, from the school district to the county level.

As powerful as our relational model is for attracting and developing young people, without change on the systemic level, our students will continue to be failed by those tasked with supporting them.

Accordingly, our Executive Director, Heather Starnes-Logwood, is receiving her Doctorate in Education in order to have a greater, more direct impact on the school system itself.

We are a team of EPA community leaders, with over 150 years of collective youth development expertise, who function as extended family members to our students and to each other. We operate in the same spirit of the village that birthed East Palo Alto. Any success in our program areas is owed most significantly to this family spirit that shapes our work.

Our homes and our program spaces are second homes to our students. With rapid gentrification displacing community members, our homes sometimes also become primary residences for

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Packet Pg. 187 Attachment: Live In Peace (STEM/Building Trades) Proposal (2477 : Measure HH Pilot Workforce Development Program Approval of students in transition. Simply put, we are a family who loves this city and will do whatever we can to support the preservation and advancement of its people and cultures.

Our model, as you can see below, is similarly simple:

Hire local, community leaders (the context for the model) Build supportive relationships with youth, fostering a sense of belonging (the family) Develop skills and create opportunities for success (our programs) Graduate self-sufficient, highly educated, socially conscious young leaders (the result) Program Design
Our program has a four-step process for ensuring success and moving individuals through the pipeline to living-wage jobs. This process starts 2-3 times a year to ensure our students are moving forward together and allows our partner companies to create and provide adequate onboarding. We do allow for individuals to access this program outside of these cohort starts where needed, on a case-by-case basis. For the purpose of the overall program design, below we will refer to the 2-3 times a year starts.

I. REFERRAL/RECRUITING PROCESS
Our programs are relational by nature. Students who go through our programs will have access but individuals in the community can also be referred to our programs. We rely on the deep connections within the community to provide our services and programs where needed.

Process:

1. Individuals can be referred via word of mouth, a form to be created on our site, or through partner organizations and the City. The relational nature of our work means that we rarely need to recruit for our programs, but we will ensure that our community has access to the relationships within Live In Peace to access these training opportunities.

2. Live In Peace has a pipeline of students already in our programs that are eligible to work in a number of trades. Through our high school SWAG program, we work with 80 students who are the least likely to graduate high school. Upon graduating high school they are very unlikely to go to college and many find success in moving into the trades and trade training programs.

3. Live In Peace has a core belief that some get it now, some get it later, and some never get it. Which aligns with our mission of empowering our students to reclaim a vision for their future. For a good number of our students, they “get it now.” This often looks like a more traditional, straight path through education to careers. For the “get it laters”, we continue to be the place where they return, regardless of the reason

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Packet Pg. 188 Attachment: Live In Peace (STEM/Building Trades) Proposal (2477 : Measure HH Pilot Workforce Development Program Approval of (trauma, family, prison, etc.). Working with these individuals to obtain living wage jobs upon re-entry and find that trades will be a great fit.

II. INTAKE/INTERVIEWS
Our intake process allows our Live In Peace staff to meet and interview individuals to ensure they are the right fit for our program as well as provide the interviewing on behalf of our partners. This component maintains the relationships we have with our partners to provide the training and access to entry level, living wage jobs.

Process: Two to three times a year we will have interviews to get to know the individual and evaluate their skill level, interest, commitment, potential barriers to employment, and more to best advise them and provide support as they start their training. Interviews are done by Live In Peace staff members, as well as community members and a potential for City Employees to aid in the interview process.

III. COURSES/TRAINING PROGRAMS
Live In Peace has partnerships with Eden Area Regional Occupation Program, Western Allied Mechanical, Year Up, and Junior College Trade programs to provide both paid and unpaid training opportunities for individuals looking to enter the electrician and mechanical construction trades, respectively. To note, for those unpaid training opportunities, we provide stipends to supplement their income as well as ongoing life coaching and mentorship. These partnerships provide all the training necessary for students to “graduate” from these programs and start their careers. Many of these programs have students starting at $35/hour or more.

Process: Once the individuals have been vetted, we work with the respective training programs to get students enrolled and set up to be successful. This could include providing the necessary equipment, access to transportation or child care making this opportunity possible, as well as connecting them to the contacts at the respective partner training sites. So while Live In Peace isn’t providing the training ourselves, we have cultivated the opportunities that allow access to training.

IV. PIPELINE TO JOBS
Our partnerships with local companies provides training but also provides job openings for individuals who successfully complete the training programs. These provide entry-level jobs in the trade, starting at $35/hour (often higher) and provide stable work and the start of potentially life-long careers.

Process: Live In Peace continues to build and nurture relationships with local companies ensuring our students have access and often first access to job openings.

Our newest partnership is with Helix, a local company working on a new apartment complex in East Palo Alto. They are committed to hiring our students and working with those in the electrician fields who need supervised work to obtain their hours.

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Packet Pg. 189 Attachment: Live In Peace (STEM/Building Trades) Proposal (2477 : Measure HH Pilot Workforce Development Program Approval of Program Design - Partner Details
Western Allied Mechanical
Program Length of time: 3 months
Program Costs: $5,000
We recently partnered with Western Allied Mechanical as they launched their pilot Heavy Metal Summer Experience (HMSE). This summer program introduces students to union job opportunities in mechanical construction (HVAC and Plumbing). Through training sessions led by construction professionals, students learn the basics of sheet metal, piping, and plumbing construction, and see what it takes to build a great career in the trades. They get hands-on, real world experience, the tools and equipment provided for them, and will receive a stipend for their work. Additionally, students who are over 18 have the opportunity to be hired on as apprentices following this experience, allowing them paid apprenticeship opportunities, leading into a full-time career.

Eden Area ROP
Program Length of time: Based on Program
Electrician: 6 months, extra classes an additional 4 months Welding: 4 months
Program Costs: Electrician, $6,000; Welding, $5,000
One of our long-standing partnerships is with Eden Area Regional Occupation Program (ROP), providing hands-on, industry specific skills that prepare students for entering the electrical field and builds a pipeline of workforce talent in skilled trades. Upon graduating, students are ready for jobs to attain their supervised hours needed to become a licensed electrician. We’ve been able to provide paid apprenticeships for our students to obtain their hours, with qualified supervisors, get real-time experience, and are able to make a living wage in their community while supporting the building of affordable housing in the community, building accessory dwelling units (ADUs). Additionally, we have built a partnership with Helix, a local company working on a new apartment complex in East Palo Alto, that’s committed to hiring our students as paid apprentices, furthering opening opportunities for additional students to find meaningful, successful careers.

Year Up
Program Length of time: 11 months
Program Costs: $6,000

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Packet Pg. 190 Attachment: Live In Peace (STEM/Building Trades) Proposal (2477 : Measure HH Pilot Workforce Development Program Approval of Another long-standing partnership beneficial to this program is YearUp. For Live In Peace high school graduates who are wanting a less traditional college/career path, they receive YearUp’s training and professional development, resulting in successful placement in full-time jobs. We have been very successful with this program, as we create a cohort of encouragement and accountability and additional funding making them able to complete this program. Additionally, we have several graduate students making over 85k that continue to make a pipeline access into other local tech companies.

STEM job opportunities from YearUp include:
● helpdesk/desktop IT support
● client services and sales IT support
● project management IT support
● data analytics
● application development and IT support
● computer network support
Junior College Trades
Program Length of time: 2-5 years dependent on program
Program Costs: $2,500
Our newest partnership with access to the trades is our Junior College Trades program, which is a part of our GAP Junior College Cohort. Foothill College has a trades program that steers students to the trade unions while providing avenues for them to get their AA Degree in their respective fields.

Through our GAP program, students take an assessment to both discover what their interests and skills are as well as what options are available to them. They have support in signing up for college, choosing the right path and classes, connecting with counselors and financial aid, and academic and social-emotional support throughout the program. Foothill provides our GAP life coach with access to classroom space on campus, workshops for various necessary topics (i.e. FAFSA), and works with our life coach to accommodate needs for students’ success.

Trade job opportunities from Junior College Trades include degrees and certificates in the following:
● air conditioning and refrigeration technology
● general electrician, commercial and residential
● plumbing technology, commercial and residential
● sheet metal building trade
● steamfitting and pipefitting technology
Throughout these opportunities, we have created complete pipelines ensuring success for our students. We prepare them for their class or courses, do the vetting and interviewing on behalf of

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Packet Pg. 191 Attachment: Live In Peace (STEM/Building Trades) Proposal (2477 : Measure HH Pilot Workforce Development Program Approval of our partners, fund their classes, provide all means of support throughout the class, celebrate their graduation, and connect them with pre-apprentice and apprentice opportunities.

Career Partners: Currently our three major partners are with McCarthy Construction https://www.mccarthy.com/, Western Allied https://www.westernallied.com/, Helix Electric https://www.helixelectric.com/ and Multiple Unions. We continue to build partnerships with new companies all the time.

Cost Structure
Live In Peace is requesting a total of $300,030 in funding for the GAP Trades program, to be serving 20 participants. $138,250 is for program costs and the additional $161,780 will be to fund the removal of barriers from up to 20 participants based on the proposed levels of needs. Because we don't know exactly who will be on our list, we could use the same amount of money for more students on lower levels.

The GAP program is partially funded by a private foundation and a grant with the county. In partnership with the Gardner Center, they will be providing an assessment at the end of the first year of this program, providing us with the opportunity to see what has been successful, what can be more efficient, and the overall success of the program. This assessment of a fully funded program will also ensure we know the best use of funds, and what funding will be necessary moving forward.

This additional funding will allow us to grow, scale, and stabilize our current programs. Also it will allow us to expand our services to the community, and those with maximum barriers; perfect and hone the program as needed, and adapt as learning and assessment is provided. We acknowledge that there are students who will have more barriers than others, raising the cost per student.

Likewise, our proposed budget is designed with funding for the highest need with multiple barriers (i.e. daycare, supplies, scholarships, tutoring, transportation, etc.) and will also support those with less barriers (i.e. only needing scholarships).

Our programs are relational and fluid enough that if a student drops out or needs to take a break, we have a mechanism to bring them back in. Relationally, we walk beside them through whatever it is they might be going through, pause the stipends and money supporting their training, and have a process for getting them back on track and reassess their financial support. This is true of all of our programs and emphasizes our belief and our support for those that “get it later.”

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Packet Pg. 192 Attachment: Live In Peace (STEM/Building Trades) Proposal (2477 : Measure HH Pilot Workforce Development Program Approval of Budget HH
Per
student Notes
Personnel Expenses
Co-Director $190,000 $95,000
The key to our work is the way our staff interacts with our program participants and it is fundamentally why we are so successful with what we do. This person would be expected to case manage every student, to have
relationships in the field, experience with the trades, and more. We place a high value on living wage jobs for our staff as well, assuming they meet the standards and
qualifications for this role, this is the high end of that salary.

Benefits $28,500 $12,750
Program
MFT .5 fte $45,000 $22,500
Financial Coach $20,000
Retreat $10,000 $5,000
Food $6,000
Supplies $6,000 $3,000
Reduction of Barriers
Base Program Cost $4,864 Average cost, programs range from ($2,500 - $8,000) Level 1 $1,200 Tutors, classes, etc.

Level 2 $2,500 Computers, tools, etc. based on need
Level 3 $9,000
Daycare average $1500/month (6 months) working on
possible partnerships to decrease this cost
Scholarships
Level 1 (=Base Cost +
1) $133,408 $66,704 $6,064 *HH budget 11 students
Level 2 (=Base Cost +
1 + 2) $119,896 $59,948 $8,564 *HH budget 7 students
Level 3 (=Base Cost +
1 + 2 + 3) $70,256 $35,128 $17,564 *HH budget 2 students Subtotal $323,560 $161,780 Total 20 Students
Overhead $122,860
Total $751,920 $300,030 $49,756
19 students based on level of need. Because we don't know exactly

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Packet Pg. 193 Attachment: Live In Peace (STEM/Building Trades) Proposal (2477 : Measure HH Pilot Workforce Development Program Approval of who will be on our list, we could use the same amount of money for more students on lower levels.

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Packet Pg. 194 Attachment: Live In Peace (STEM/Building Trades) Proposal (2477 : Measure HH Pilot Workforce Development Program Approval of Our proposed budget is designed with funding to address need and those with multiple barriers while still supporting those with minimal barriers. We propose a ranking system designed to provide fair support based on needs and support level. The chart below is an example of that structure which would be used after the initial intake process with program participants. average
Eden ROP:

Electrician Program
Eden ROP:

Welding Year UP
Heavy Metal -
Western Allied
Junior College
Trade
Base Program Cost $6,000 $5,000 $6,000 $5,000 $2,500 $4,900 Level 1 - Minimal Barriers $1,200 $1,200 $1,200 $1,200 $1,200 Level 2 - Average/Medium Barriers $3,700 $3,700 $3,700 $3,700 $3,700 Level 3 - Maximum Barriers $12,700 $12,700 $12,700 $12,700 $12,700 Description of Levels
Level 1 Minimal Barriers $7,200 $6,200 $7,200 $6,200 $3,700 $6,100 i.e. Supplies, Tutoring
Level 2 Average/Medium Barriers $9,700 $8,700 $9,700 $8,700 $6,200 $8,600 i.e. Scholarships, Stipends, Supplies,
Tutoring
Level 3 Maximum Barriers $18,700 $17,700 $18,700 $17,700 $15,200 $17,600 i.e. Scholarships, Stipends, Child
care, Supplies, Tutoring,
Transportation, etc.

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Packet Pg. 195 Attachment: Live In Peace (STEM/Building Trades) Proposal (2477 : Measure HH Pilot Workforce

EAST PALO ALTO

CITY COUNCIL

STAFF REPORT
DATE: November 15, 2022
TO: Honorable Mayor and Members of the City Council
VIA: Patrick Heisinger, Interim City Manager
BY: Maurice Baker, Acting Community Services Manager
SUBJECT: East Palo Alto Senior Center Update
Recommendation
By motion:
1) Accept staff’s report on the partnership between the City and the East Palo Alto Senior Center;
2) Direct staff to work in collaboration with the Senior Center to submit a Letter of Interest to the County of San Mateo for Measure K funding; and
3) Direct staff to return to the City Council in early 2023 with further updates and recommendations for advancing the partnership between the City and Senior Center Inc.

Alignment with City Council Strategic Plan
This recommendation is primarily aligned with:

Priority No. 1: Enhance Public Safety and Emergency Preparedness Priority No. 2: Enhance Economic Vitality
Priority No. 3: Increase Organizational Effectiveness and Efficiency Priority No. 4: Improve Public Facilities and Infrastructure Priority No. 5: Improve Communication and Enhance Community Engagement Priority No. 6: Create a Healthy and Safe Community
Background
In 2006, the City of East Palo Alto entered into a 30-year facility lease agreement with Senior Center Incorporated (SCI). With this lease and other support from the City, such as utility reimbursement and maintenance services, SCI has provided services and programs, including a breakfast program, tai-chi, and bingo, while partnering with the City to host the Congregate Lunch Program, supported by a grant opportunity from San Mateo County. With the closure of the facility in 2019 due to the COVID-19 pandemic, SCI shifted to providing much-needed food services to the East Palo Alto community.

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As restrictions relaxed from the Shelter-In-Place order, the Mayor, Vice Mayor, and staff have endeavored to ensure that the partnership with SCI become more cohesive and productive.

Beginning in May 2022, the Mayor, Vice Mayor, and staff met periodically with the Senior Center representatives to discuss the partnership, and SCI identified several improvements that were needed to update their facility at 560 Bell Street. In response, the City subsequently made several improvements including but not limited to: removing unused supplies from the Center, replacing all electrical fixtures, providing new furniture, updating the AC system, and installed a new fountain with water filtration system.

On June 17, 2022, the City and SCI worked collaboratively to host a joint reopening of the East Palo Alto Senior Center. From the success of this event, the City and SCI have made significant gains towards building a stronger relationship that has the intention of leading to a multi-year operational agreement and ultimately better opportunities for our most vulnerable elder community.

SCI and City representatives met on two additional occasions to discuss further opportunities for strengthening the relationship between both entities. The outcomes of these discussions have yielded mutual agreement regarding several key areas of partnership, as well as the mutual desire to pursue a future multi-year agreement detailing the roles and responsibilities of each entity from a programmatic standpoint.

In September 2022, the Center for Age-Friendly Excellence (CAFE) contacted the Mayor and Interim City Manager to evaluate the City’s desire to become “age-friendly” and join the AARP – World Health Organization (WHO) Network of Age Friendly Cities. CAFE has helped to establish Age-Friendly programs with the cities of Atherton, Belmont, Hillsborough, Menlo Park, Millbrae, Portola Valley, and South San Francisco. The Mayor and Interim City Manager explained to CAFE that the City and SCI were in the process of reestablishing a relationship and that the City would reengage with CAFE when appropriate.

On October 25, 2022, the County of San Mateo released a Request for Letters of Interest (RFI) to determine whether organizations are interested in submitting proposals at a later date for a potential contract with the County to provide services to the population of older adult and adults with disabilities. Responses to the RFI are due by November 21, 2022.

The purpose of this staff report is to: 1) provide the City Council with a comprehensive update on the recent collaboration between the City and SCI; and 2) seek City Council authority to submit a letter of interest in response to the County’s Measure K RFI in partnership with SCI.

Analysis
It is imperative that the City and SCI enhance collaboration to deliver more services and programs to our residents. All parties have agreed that more may be accomplished by working together. After multiple meetings and continued relationship building, SCI and staff have structured an initial framework for a highly beneficial partnership; the framework highlights the following key areas:

Operations
• Updated emergency plans and procedures
• Amplification of communication and marketing plan
• Review of local best practices in surrounding communities

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• Combined fundraising efforts to address service, programming, and capital needs improvements to the facility.

Programming
• Increase the number of residents who visit the Senior Center • Combined outreach to senior residents for desired service needs through surveying • Addition of learning technology programs through partnerships • Solicitation of youth organizations for integration in senior activities • Continued execution of annual events and activities
• Reactivation of pre-pandemic programs and volunteer opportunities Services
• Quarterly reporting of services with Key Performance Indicators (KPI) • Expansion of available demographics to serve
• Updates to promotional methods (website and social media) • Monthly excursion calendar for increased attendance
Security
• Improved presence in Senior Center for protection of residents and staff • Modifications to physical building to enhance security • Establish a protocol for Senior Center closure
• Emergency preparedness updates and announcement
Administration
• Multi-year operational agreement focused potential City investments in services and programs
• Assistance with Board Development through professional consulting • Strategic planning for budgeting purposes
• Increased staffing for administrative efficiency
• Greater funding opportunities through partnership
Initial City Commitments
Using existing budget authority, staff has made the following commitments to SCI:
• Staff support. In-lieu of paying for a Security Guard, allocation of a part-time Recreation Leader to staff the counter at the Senior Center daily, from 9 AM to 1 PM. This position would report to City staff but focus primarily on addressing tasks at the Senior Center.

While there is adequate funding in the City’s budget to account for this expense, potential future investments will be contemplated in the City’s upcoming budget processes.
• Security improvements. The City will work with SCI to purchase and install a new electric door, “panic button,” and other improvements to better improve the security in and around the Senior Center.
• Securing trash. The trash area will be better secured and City will install more visible signage alerting to no illegal dumping. Further enhancements will be rolled out as issues arise when other entities and individuals utilize the Senior Center’s garbage facility.
• Staff will work with Police department to examine ways to provided increased presence

9.2 Packet Pg. 198
or deterrents around Center parking lot in the evening hours.

Staff intends to complete the above items prior to the end of the calendar year.

Staff intends to continue working with CAFE, SCI, and other stakeholders regarding the potential achievement of the “age-friendly” designation. It is anticipated that this process will commence as early as December 2022. Staff recommends that the City, SCI, and the Senior Advisory Committee unit work in partnership with CAFE on this effort.

Finally, with regards to the County’s recent Measure K RFI, staff recommends that the City submit a letter, in collaboration with SCI, seeking Measure K funding to expand services at the Senior Center or elsewhere in the community. Funds are available for FY 2023-2024, so the City and SCI would have ample time to complete a comprehensive application when the County of San Mateo elects to receive official proposals.

Fiscal Impact
None.

Environmental
The action being considered by the City Council is exempt from the California Environmental Quality Act (CEQA) because it is not a “project” pursuant to 15378(b)(4) because it is a fiscal activity which does not involve any commitment to any specific project which may result in a potentially significant impact on the environment.

The action being considered does not constitute a “Project” within the meaning of the California Environmental Quality Act (CEQA), pursuant to CEQA Guideline section 15378 (b)(5), in that it is a government administrative activity that will not result in direct or indirect changes in the environment.

Awarding this contract is not a project under The California Environmental Quality Act (Section 21000, et. seq. of the California Public Resources Code, hereafter CEQA) because the action has no potential for resulting in either a direct physical change in the environment, or a reasonably foreseeable indirect physical change in the environment.

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East Palo Alto City CouncilNovember 15, 2022

East Palo Alto City Council
November 15, 2022