City of East Palo Alto
1960 Tate Street
City of East Palo Alto
Manvendra S Saxena
Sweeping Corporation of
America
11/23/2022
Company Headquarters:
Sweeping Corporation
of America
390 E. Gish Rd
San Jose, CA 95112
Street Sweeping Services Bid: City of East Palo Alto
Formerly: CleanStreet
1 November 23rd, 2022
City of East Palo Alto
Public Works Department
COVER LETTER: STREET SWEEPING SERVICES
Dear Ben,
On behalf of the team at Sweeping Corporation of America (‘SCA’), formerly CleanStreet, we are eager to propose our bid for Street Sweeping Services for City of East Palo Alto. Within this document, you will find supportive reasoning to assist you in making the most educated decision in selecting a qualified sweeping organization.
As the largest municipality sweeping company in country, SCA is proud to sweep over hundreds of municipalities and private customers, some of the notable ones in Northern California being City of Stockton, City of Pleasanton, City of Palo Alto, and City of San Ramon. As you know, CleanStreet has been working with the City of East Palo Alto since 2016, and fully intends to continue to remain a reliable and dedicated partner to you and the residents of the City of Redwood City For the past several decades, the core values of CleanStreet (now SCA), have remained the same:
• Quality of Service – Great customer service, Same day complaint investigation & resolution • Culture of Safety – Regular maintenance, DOT compliant hiring practices, Drug testing • Reliable & Regulation Compliant Equipment – California Air Resources Board (CARB) compliant equipment; Adherance to EPA and OSHA standards
• Local & Experienced Team – We hire locally to give back to our communities and have a local presence close to all our customers
It is our commitment to these values that continues to drive our success with other customers and, we hope, our future one with yours. Please find enclosed our bid, alongside other relevant details, for consideration of the opportunity to serve the City of East Palo Alto by providing street sweeping services.
Sincerely,
Manvendra S Saxena
Senior General Manager | Sweeping Corporation of America Signature: ____________
Manvendra S Saxena
Senior General Manager | Sweeping Corporation of America Signature: ____________
2 Table of Contents
1. Proposal Summary ------------------------------------------------------------------------------------- 3-4
2. Profile of the Proposing Firm ------------------------------------------------------------------------ 5-6
3. Qualifications of the Firm------------------------------------------------------------------------------- 7-14
4. Work Plan--------------------------------------------------------------------------------------------------- 15-17
5. Proposal Innovations --------------------------------------------------------------------------------------- 18-20
6. Project Staffing ----------------------------------------------------------------------------------------------- 21-24
7. Proposal Exceptions ------------------------------------------------------------------------------------------- 25
8. Proposal Cost Sheet------------------------------------------------------------------------------------------- 26
9. Addenda ------------------------------------------------------------------------------------------------------------27 3 Proposal Summary
SCA has had a lot of experience in municipality sweeping services in California and works diligently with the customers and the residents to provide a great service. SCA understands the nature of this project and intends to follow it as defined within the RFP, with our approach briefly summarized below:
• SCA exercises internal controls that include, but not limited to, field supervision, daily oversight of GPS tracking - which include curb mile sweeping - and “brooms-down” productivity.
Additionally, all drivers complete daily route sheets which collect data relative to their field activity, such as:
o How many yards or hoppers are dumped
o Curb miles swept
o Obstacles in roadway e.g. cars, trees
o Hours in the field
• Additional safety controls include working with 3rd party organizations which oversee all DOT and BIT compliance – this ensures consistent safety reviews as well as reliable and regulationcompliant equipment on the road • Each day assumes an 8-hour sweep day to include dumping and pulling water for the vehicle as needed
At SCA, we believe in a partnership philosophy to work together to achieve the common goals of our customers (Municipality Manager and Public Works Director) as well as the residents of the City. We strive to work for this partnership and are able to achieve this through a variety of avenues, as listed below:
• Visibility to customers:
o We provide continuous and accurate GPS history and route visibility of all our sweepers on all our routes
o GPS reports can be used for checks and balances in billings and if necessary, to reroute or resweep to accommodate any customer service requests o SCA has recently taken rapid steps to digitize its inspections/compliance reporting and procedures by allowing all driver operators to complete various forms (DVIR, Daily Logs, COVID-Reports) digitally that directly interface with our regional managers new dispatch software, provided by ‘Intellishift’
o SCA has taken additional steps to ensure our fleet maintenance is appropriately scheduled, and tracked, in advance using the Intellishift platform 4 o We have similarly invested in internal diagnostics systems to screen for vehicle codes and ensure our equipment is adequately maintained with minimal downtime for our clients o Please see the ‘GPS’ section of this proposal for additional detail and images • Prompt Customer Service:
o We promise immediate customer service investigation and resolution o Our managerial team have extensive customer service experience and will promptly deal with any complaints that are directed to them
o All complaints are to receive a follow-up response within twenty-four (24) hours following notification
• Employee Routing and Hiring Practices:
o Much like the dedicated sweepers, we assign employees to the sweepers who are familiar with the respective City; we find it best policy to retain consistencies in our routing and ensure that our teams become familiar with each city route’s idiosyncrasies and local needs o SCA route managers take the initiative to talk to the City residents of any concerns they may have
o We employ Quality Control specialists who inspect routes pre-sweep, during, and post-sweep until said Q.A specialist is confident that driver operator is well versed with city streets and is providing a high standard of work
• Roll-Off Operations
o Alongside sweeping our 40+ municipalities, SCA employs multiple Class A drivers who operate our Roll-Off Truck operations for internal hauling services; we host claw trucks and bins in various sizes from 10-yard to 40-yard capacity to assist in all your dumping needs 5 Profile of the Firm
We are a company that likes to give back to our local communities, so we hire most of our drivers, mechanics, and managers locally; in total we have 86 employees across our regional offices in Northern California.
We utilize two branch managers, an operations manager, and dispatch site support to effectively manage our relationships.
All our managers are on duty 24/7. Our estimated time of arrival for emergency call outs will be a minimum of 1 hour during working hours described at 7:00 AM to 5:00 PM Monday – Friday. A twentyfour (24) hour emergency number is available. All personnel are equipped with communication.
Culture of Safety
The daily routines of sweeper operators and mechanics for SCA have been anchored on routine safety inspections and a preventative maintenance program. There are three levels of inspections that allow a rotation of parts and necessary services to retain the performance and life in each piece of equipment.
At the time an equipment is found to need repair, it is pulled out of operation. The equipment will not be put to use again until all items listed on the work order have been addressed, and repairs have been completed and signed off by the Shop Manager. Once the equipment has passed all inspections, it will be assigned to work. Please see below for the three levels of inspections:
• Level One: Daily Basic Maintenance: Blow air filter elements and inside of cab, grease fittings, check all fluids and replenish as needed, check all lights to be sure they are functioning properly, and wash equipment to maintain a clean image.
• Level Two Weekly Maintenance: Check all brooms and flaps - replace as needed, change gutter brooms approximately every 4 days or 32 hours of sweeping, check wear on tires. • Level Three Monthly Preventive Maintenance: Change front oils, replace air elements, replace rear brooms, and flap kits (at approximately 170 hours), tune front motor, replace plugs, flush radiator, check bushings and change if needed, replace fuel filters, change transmission fluid and service transmission, replace tires (front and rear) if needed, check brakes, and replace if needed.
All Levels of service assist in the preservation of a clean image, increase the performance of our equipment, and help us serve our customers better.
6 Driver background checks and BIT program
SCA employs seasoned sweeper mechanics and ensures that our teams stay in compliance with 90-day BIT inspections and DOT regulations.
All SCA drivers are entered into a program which monitors the random rotation and a “pull” to be tested for drug and alcohol usage.
This is a program operated within the Department of Motor Vehicles (DMV). Additionally, all new hires are screened by Smyser and Associates which is a 3rd party organization of professionals experienced in BIT compliance and DOT compliance: http://smysersafe.net/ SCA is a nation-wide, private equity backed organization and is financially stable; our regional organizational structure is spread across two main sites in Northern California: Stockton, and San Jose • Vehicles are spread equally across these sites, as are our staff and management • SCA has ample resources to continue servicing the City of East Palo Alto, as it has done so for the past several years
SCA, operating as CleanStreet, has no relevant lawsuit/litigation or public project related consumer complaints to disclose
7 Qualifications of the Firms
• City of Stockton: Street Sweeping Services
o Contact Information:
▪ Ajay Powell
▪ 209-851-5055
▪ [email protected]
▪ Stockton, CA 95202
o Staff
▪ 4-8 Sweeper Operators
▪ 2-3 Supervisors
o Equipment
▪ 4-8 Tymco 600s or Equivalent
o Performance
▪ Streamlined communications, all concerns answered within 2 hours or less; consistently within budget
▪ Avg number of nonoperational hours per month = 0
o Backup Staff & Equipment
▪ Backup operators and equipment are available at all times o Annual Cost
▪ $1.9M
▪ Project Start – End Date:
▪ 2004 - Current
• City of Palo Alto: Street Sweeping Services
o Contact Information:
▪ Roger Nguy
▪ 650-496-6912
▪ [email protected]
▪ 3201 Bayshore Road, Palo Alto, CA 95202 Project Start – End Date:
o Staff
▪ 3-6 Sweeper Operators
▪ 2-3 Supervisors
o Equipment
▪ 3-6 Tymco 600s or Equivalent
o Performance
▪ Strong relationship with city workers has provided no performance issues; able to provide top level services; consistently within budget 8 ▪ Avg number of nonoperational hours per month = 0
o Backup Staff & Equipment
▪ Backup operators and equipment are available at all times o Annual Cost
▪ $1.5M
• City of San Ramon: Street Sweeping Services
o Contact Information:
▪ Darin Fitzpatrick
▪ 925-973-2836
▪ [email protected]
▪ San Ramon, CA 94582
o Staff
▪ 2-3 Sweeper Operators
▪ 2 Supervisors
o Equipment
▪ 2-3 Tymco 600s or Equivalent
o Performance
▪ Strong relationship with city and excellent service
▪ Avg number of nonoperational hours per month = 0
o Backup Staff & Equipment
▪ Backup operators and equipment are available at all times o Annual Cost
▪ $500K
• City of Napa: Street Sweeping Services
o Contact Information:
▪ Joe Carrion
▪ 707-310-9239
▪ [email protected]
▪ 770 Jackson St, Napa CA 94559
o Staff
▪ 2-3 Sweeper Operators
▪ 2 Supervisors
o Equipment
▪ 2-3 Tymco 600s or Equivalent
o Performance
▪ Great communication, excellent resolution process; within budget ▪ Avg number of nonoperational hours per month = 0
9 o Backup Staff & Equipment
▪ Backup operators and equipment are available at all times o Annual Cost
▪ $380K
• City of Pleasanton: Street Sweeping Services
o Contact Information:
▪ Mike Dinatale
▪ 925 931-5550
o Staff
▪ 1-2 Sweeper Operators
▪ 1 Supervisors
o Equipment
▪ 1-2 Tymco 600s or Equivalent
o Performance
▪ Great communication, excellent resolution process; within budget ▪ Avg number of nonoperational hours per month = 0
o Backup Staff & Equipment
▪ Backup operators and equipment are available at all times o Annual Cost
▪ $215K
Additional References
For additional reference, and to aid in your final decision, we welcome you to contact a sample of our other partners noted below.
1) City of Redwood City – Residential Sweeping
a) 1400 Broadway, Redwood City CA
i) Adrian Lee – 650-780-7648
b) From 2011 – To: Current
2) City of Hesperia – Residential Sweeping
a) 17282 Mojave St, Hesperia, CA 92345
i) Jeremy McDonald – 760-947-7742
b) Contract Start: 2020 – To: Current
3) County of Yolo – Street, Landfill & Airport Sweeping a) West Sacramento / Yolo County
10 i) Lauren Fong – [email protected]
b) Contract Start: 2016 – To: Current
4) City of San Carlos – Residential Street Sweeping
a) 600 Elm St, San Carlos, California, 94070
i) Louis Duran – 650-802-4144
b) Contract Start: 2016 – To: Current
5) City of Campbell – Residential Sweeping & Lots
a) 70 N First Street Campbell, CA 95008
i) Ron Taormina - 408-866-2734
b) Contract Start: July 2006 - To: Current
6) City of Danville – Residential Sweeping
a) 1000 Sherburne Hills Rd Danville, CA 94526
i) Dave Casteel 925-314-3434
b) Contract Start: January 2005 - To: Current
7) City of Saratoga – Residential Street Sweeping
a) 19700 Allendale Ave. Saratoga, CA 95070
i) Rick Torres - 408-857-6545
b) Contract Start: June 2005 - To: Current
8) City of Antioch – Residential Sweeping
a) 2500 Pittsburg-Antioch Hwy, Antioch, CA 94509
i) Dean H. Eckerson 925-756-1972
b) Contract Start: January 2015 To: Current
9) City of Baypoint – Residential Sweeping
a) 2500 Pittsburg-Antioch Hwy, Antioch, CA 94509
i) Dean H. Eckerson 925-756-1972
b) Contract Start: January 2015 - To: Current
10) City of Benicia – Residential Street Sweeping
a) 441 N. Buchanan Circle Pacheco Ca 94553
i) Susan Hurl - 925-671-5804
b) Contract Start: November 2014- To: Current
11 Letters of Recommendation*
• City of Livermore:
o [CSS] has been excellent to work with! Easily the best contractors we have" • City of Palo Alto:
o “...Staff determined CSS was responsive to the City’s needs, met all evaluation criteria and is a qualified proposer. In addition, Contract Sweeping Services has been providing reliable street sweeping and sweeping debris hauling services for the City for the past five years and has provided a level of service that is acceptable to City staff. Their personnel, from management to office and field staff, are flexible and responsive to the City’s service requests and adept at responding to any complaints from City staff or residents.”
• City of Campbell:
o “You guys always do great work for us. Thank you for all you do” • Delta Diablo District:
o “[CSS] is doing a mighty fine job for Delta Diablo”
o “[CSS] has been great to work with. Very responsive and excellent customer service!” • City of Fairfield:
o “Service has been great. We have not had any complaints. I don’t know how often Supervisors are coming to review the area, so that would be an area for improvement” • City of Napa:
o “There has been a vast improvement in services over the past years. Thank you” o “I believe in recognition. Over the past several months my attention has been called to the quality of the street cleaning in my area. St Francis Circle, 94558. Exceptional! It has been years since I have since such careful and efficient efforts toward managing the neighborhood streets for debris. It is obvious that this driver is concerned about safety along with the responsibilities of his work. (The vehicle is carefully maneuvered and not used at breakneck speeds as I have seen in the past).”
*Received when SCA was operating as Contract Sweeping Services (CSS) or Clean Street 12 Equipment
• SCA operates 100+ sweepers in Northern California, distributed acorss our regional centers • All of our sweepers are California Air Resources Board (CARB) compliant and we adhere to all EPA and OSHA standards for equipment
• SCA and our team are confident that we can provide year-round service with the necessity equipment and requred dedicated sweepers, as well as numerous back-up sweepers. • During the Fall Season (3 month period) our sweepers will rotate in and assist on large routes or in the case of winter storms
• For this new contract, we intend on servicing the City of East Palo Alto with CARB compliant sweepers which SCA already has on hand:
*Please see section on ‘GPS’ at the end of this proposal for additional detail 13 • It is of paramount importance that municipality streets are swept with full-sized regenerative air sweepers, and that back-up sweepers & spare parts are readily available – this is not something that other companies can reliably provide
• We have plenty of back up sweepers to replace any sweepers in case of a repair & maintenance issue; we also carry all the major spare parts of the sweepers so that the trucks can be repaired and be put on the streets as soon as possible
• Backup & Mechanical Broom Sweepers:
o Apart from an ample stock of backup regenerative air sweepers, SCA also houses dedicated Mechanical Broom Sweepers
o Mechanical Broom Sweepers are often needed as additional heavy or packed down debris that could build up after the winter rain and gravel run off o As needed for run off after the winter build up, our management will dispatch a full-size mechanical broom unit for the benefit of refined cleaning for compacted sand, gravel and residue removal
o This allows for our residential and commercial street sweepers to focus on the debris, leaf and general clean up and allows for the heavier machinery for detail cleaning Please see the following page for a partial list of our current inventory 14 Asset Description VIN #
2021 Freightliner Tymco 600 1FVACXFC0MHMJ3019
2021 Freightliner Tymco 600 1FVACXFC7MHMJ3020
2021 Freightliner Tymco 600 1FVACXFC9MHMJ3021
2021 Freightliner Tymco 600 1FVACXFC0MHMJ3022
2021 Freightliner Tymco 600 1FVACXFC2MHMJ3023
2021 Freightliner Tymco 600 1FVACXFCXMHMJ3030
2021 Freightliner Tymco 600 1FVACXFC1MHMJ3031
2021 Freightliner Tymco 600 1FVACXFC1MHMJ3034
2019 International Tymco 600 1FVACXFC9KHJW1445
2019 Freightliner M2 Tymco 600 1FVACXFC4KHKG2744
2019 Freightliner M2 Schwarze A7000 1FVACXFC0KHKL3603
2019 Freightliner M2 Schwarze A7000 1FVACXFC2KHKL3604
2019 Freightliner Tymco 600 1FVACXFC6KHKJ7941
2019 Freightliner Tymco 600 1FVACXFC8KHKJ7942
2018 Freightliner Tymco 600 1FVACXFC9JHJZ2449
2018 Freightliner Tymco 600 1FVACXFC5JHJZ2450
2017 Freightliner Tymco 600 1FVAC4DXXHHJB1095
2017 Freightliner Tymco 600 1FVAC4DX1HHJB1096
2017 Kensworth Schwarze A7000 3BKJHM7X3HF581553
2017 Freightliner Tymco 600 1FVACXDT9HHJE3504
2017 Freightliner A7 Tornado 1FVACXDT1HHJD6112
2017 Freightliner M2 Schwarze A7000 1FVACXDT4HHHY8861
2017 Freightliner Tymco 600 1FVACXDT7HHJA9979
2017 Tymco 600 1FVACXDT3HHJA9980
2015 Tymco 600 1FVACXDT2FHGL1598
2015 Tymco 600 1FVACXDT4FHGL1599
2015 Tymco 600 1FVACXDT7FHGL1600
2015 Freightliner M2 Tymco 600 1FVACXDTXFHGH6929
2015 Freightliner Tymco 1FVACXDT5FHGH6935
15 Work Plan & Methodology
CleanStreet (now SCA) knows that street sweeping is an extremely noticeable city service that must be done properly if you wish to have satisfied residents. Our experience coupled with our approach assures that the various locations of this work will be done extremely well. We can eliminate all complaints. We believe that our quality street sweeping program is a great value when you consider the cost and reduction in negativity generated by complaints.
CleanStreet will only utilize full-time staff, which may require a driver to work in one or more projects.
Staffing for the City of East Palo Alto will consist of one full-time street sweeper operators. This will enable CleanStreet to complete routes on a daily basis. During leaf season, additional drivers may be utilized to complete routes in a timely manner.
Areas shall not be swept on the same day as trash pickup is scheduled. All sweeping will be scheduled the day after trash pickup, one to two days after trash pickup if alternate side sweeping.
Streets adjacent to schools and commercial developments shall be swept prior to 7 a.m. or before such times as public activities start. All residential areas will be swept between the hours of 7 a.m. and 4:30 p.m.
All debris collected by the street sweeping operation will be taken to the City Corporation Yard.
Supervisors:
Satisfaction and consistent quality service is the foundation of our company. Our supervisors are fulltime employees, not temporary hired guns. They are highly trained so all phases of the project run smoothly. Our supervisors are directly involved with each account and job inspections to ensure quality.
Although we believe that there is always room for improvement, we strive to recognize our employees for their good work. This type of supervision helps build operator pride.
Operators
Our first step is to educate our operators as to what is an accepted and the quality of work that is expected. Our operators are encouraged to take as many passes as are necessary to do a great job in removing all leafs, paper, dirt, rocks, glass, bottles, cans, and other debris to ensure free flow of water in the gutter and to maintain streets in a state of cleanliness. In combination with this approach, the 16 CleanStreet supervisors will conduct unannounced spot checks for quality and quantity of the work performed.
Our operators are trained to value and care for their equipment. They are knowledgeable about proper driving speed, adjustment of brooms and the most efficient and effective performance of their equipment.
Our operators understand the importance of punctuality and the importance of quality work. Our drivers take pride in our customer’s satisfaction.
Repair and Maintenance Crew
We have six full-time mechanics who are expert in the repair and maintenance of our equipment. Our mechanics are factory trained to help ensure high quality performance of our equipment. We also have mechanics available around-the-clock to help ensure our ability to meet our commitments.
CleanStreet knows that one of the keys to customer satisfaction is dependable well-maintained equipment. Consequently, we feel that the quality of our repairs and maintenance is crucial to our sweepers.
Dispatchers
The Dispatch and Operations department is the very nerve center of CleanStreet. It is from our experience that this position is very mission critical where oftentimes operational and sometimes financial decisions are made.
Our dispatchers make sure that operations run smoothly. When telephone calls are received, our dispatchers will obtain the necessary information from the caller and provide the appropriate response by either facilitating an emergency sweep, special sweep, regular sweep or the handling of a complaint. This means that they make sure that the right drivers and the right equipment are appropriately matched to the job and ensure timeliness, safety and accuracy are guaranteed.
Disposal of Refuse and Debris
CleanStreet shall dispose of all refuse and debris that is collected during the sweeping operations and requset reimbursement for the City for that amount based on the rate proivded in the cost sheet, as per the RFP.
Equipment
CleanStreet equips all of its trucks with global positioning satellite (GPS) system. All of the real-time data is monitored by CleanStreet dispatchers. This permits CleanStreet to monitor the drivers speed, time and location.
Our Operations Analyst downloads the GPS reports on a daily basis from the Internet. The real-time data alerts the managers via e-mail if the brooms are down a half hour or longer or if the sweeper 17 exceeds its speed limit. If this should happen, there will be communication between either the manager or the dispatcher to the sweeper’s cell phone to ensure proper action is taken.
Authorized public works employees can generate and print GPS reports at any time. Data is available for six months and can be downloaded in an Excel document.
We will utilize as many Tymco 600’s as needed for the City of East Palo Alto. Our Tymcos hold 250 gallons of water which results in cleaner air and less dust and particulates on the streets.
Our street cleaning is listed as Best Management Practice BMP in storm water regulations, to get the debris off the street before it is carried into the drain system.
All street sweepers that CleanStreet will deploy will be Tymco 600 street sweepers compliant with rule 1186.1, and in order to ensure uninterrupted performance backups will be available at all times.
Routing
Routing will be designed in such a manner that all time zones will be swept timely with ample time for the operator to do an excellent job. If for some reason the operator is behind or needs help, and additional sweeper and operator will be supplied to ensure timely completion of routes.
By: Manvendra S Saxena
Title: Senior General Manager
Signature: _________________
18 Proposed Innovations
GPS Vehicle Tracking Equipment/Software Profile - Intellishift • SCA utilizes an all-in-one cloud-based fleet intelligence platform called Intellishift – a syystem that intuitiveley allows us to optimize our fleet, safety, and driver efficiency • This software is easily accesible via the web or through a mobile platform; to view more details, please see the company’s website at www.intellishift.com • This platform provides many capabilities, alongside GPS/telematics. Please see below for the current modules we utilize:
• The company is in the process of transitionign this software to all of our fleet Fleet Telematics (Silent Passenger):
• This is a telematics/GPS system that allows dispatchers to track, schedule, route, and communicate with drivers who are on the field; it will be the primary module of interest for the City
• The platform is capable of tracking, in real time or historically, vehicle location, speed, direction, date/time stamps, distance traveled, and more • In addition, reports can be provided that distinguish between sweeping activity (‘brooms-down) vs non-sweeping activity (travelling) with a high degree of accuracy (10-second pings) • A separate login/portal can be provided to the City for their own quality asurance purposes •
19 •
Inspect:
• This is a digital inspection app that simplifies daily inspections and streamlines communication between drivers, mechanics and the dispatch team
• Its use ensures that SCA is adhering to all regulatory and driver safety requirements •
20 Vehicle Maintenance
• The vehicle maintenance module helps prevent downtime and extends vehicle, asset, and equipment life
• Its use ensures that the equipment utilized in the City is always maintained to a degree of standard that surpasses all expectations
•
21 Project Staffing
Key Contacts:
• Senior General Manager - Manvendra Saxena
▪ [email protected]
▪ 224-532-7396
▪ 510-431-8643
▪ Availability 24 hours per day
• Branch Manager -Jesse Alvarado
▪ [email protected]
▪ 408-498-4631
▪ Availability 24 hours per day
• Branch Manager -Gustavo Gama
▪ [email protected]
▪ 831-262-3399
▪ Availability 24 hours per day
• Operations Manager – Sugey Morelos
▪ [email protected]
▪ 408-228-4564
▪ Availability M-F 7am-4pm
• Dispatch Site Support – Diana Manriquez
▪ [email protected]
▪ 408-907-5847
▪ Availability M-F 7am-4pm
22 All our managers are on duty 24/7. Our estimated time of arrival for emergency call outs will be a minimum of 1 hour during working hours described at 7:00 AM to 5:00 PM Monday – Friday.
A twenty-four (24) hour emergency number is available. All personnel are equipped with communication.
Key Personnel Bios
Operational Team
Of the following team members, Jesse Alvarado will be the key contact for the day-to-day administration of this project. These team members will be responsible for the daily functioning of the project, and ensuring that all sweeping services are being performed to the complete satisfaction of the City.
Jesse Alvarado – Branch Manager
Jesse has over 20 years of corporate automotive experience. He has a proven track record of customer service and sales. He has strong leadership skills, with innovative techniques that has led him to win awards and personal recognition from Henry Ford III. Jesse leads with passion and believes to be cutting edge involves, communicating the vision and culture of the organization, employee recognition, empowering employees and developing ideas as a team.
• Honesty and integrity
• Excellent concern/resolution skills
• Commitment and passion
• Ownership/Accountability
Gustavo (Gus) Gama – Branch Manager
Gus brings with him strong operations and institutional intelligence through his years of work as a lead operations manager at Republic Services. He has managed several large teams of operators and is well accustomed to the pressure and attention to detail + quality that is required in the sweeping services industry.
• Pragmatic and efficient
• Excellent concern/resolution skills
• Great organizational ability
23 • Familiarity with common tech solutions
Sugey Morelos – Operations Manager
Sugey offers a strong support for routing and dispatch out of the Stockton office. She is an important part of the operational team and often the point of contact for drivers in the field. • Skilled interpreter to support field and back-office operations • Strong organization skills
• Detailed routing knowledge and GPS management
Diana Manriquez – Dispatch Site Support – San Jose
Diana offers a strong support of routing and dispatch out of the San Jose office. She is an important part of the operational team and often point of contact for drivers in the field. - Strong coordination skills for routing
- Active listener with excellent communication skills
- Strong organizational skills
Support Team
The following team members will provide ongoing support to the operational team and remain ready and available to answer the City’s requests if needed.
Manvendra Saxena – Senior General Manager
Manvendra (Manny) is a seasoned executive with extensive P&L responsibility driving strategy, marketing, and business development/sales in both small and large organizations. His experience ranges from running a multi-million-dollar marketing budget in a Fortune 100 company to scaling a series-C start-up. An engineer by background, he brings in a deeply analytical and data-oriented approach to solving cross-functional business problems across different functions, geographies, and industries.
Manvendra earned his MBA from Kellogg School of Management (Northwestern University) and a bachelor’s degree in engineering from Indian Institute of Technology. His skillset includes • Leadership of large teams
24 • General Management
• Finance & Accounting
Manny will be responsible for the general oversight of this project and communicating with the City managers whenever necessary to ensure SCA is delivering on quality and service.
Additional Team
• We employ two Class A drivers who operate and manage our Roll-Off Truck operation for internal hauling services with ample bins in various sizes from 10-yard to 40-yard capacity and claw tractors for hauling.
Other operational services are provided as requested
25 Proposal Exceptions
None.
26 Proposal Cost Sheet
*Please note that the extended costs shown here far exceed what we expect or is typically requested with our other partner municipalities. For example, in this contract we do not expect the est. quantity of debris removal to exceed 500 tons or the unscheduled service to exceed 50 hours, per year.
To add clarity, we have provided below a breakdown of our routine street sweeping cost:
• Total Routing Street Sweeping Cost: $297,000.00, for the first year of service:
o Labor: 40% of Cost
o Fuel: 15% of Cost
o Safety, Maintenance, and Job Expenses: 25%
o SG&A: 5%
o Disposal (Paid by City, as per RFP): ~$100/ton
• Teamsters prevailing wage (Group 3) used for labor rates 27 Addendum
1-888-837-9337 sweepingcorp.com 390 East Gish Road., San Jose, CA 95112 Dear Humza,
We appreciate the long and collaborative partnership SCA (previously Cleanstreet) has had with the City of East Palo Alto. As requested, we have broken down the proposed rates for converting our contract to a prevailing wage one. As discussed in our call last week, labor is by far the largest component of our costs and by converting to a prevailing wage contract, the labor cost would go up by 2.7x (hourly costs changes from ~$26/hr to $69.42/hr). To come up with our quoted price, we have used the following calculations, please let us know if there are any questions. Thank you! Current Contract (Annual contract value = $164,275.32)
• Labor = $56,827.78 (35%)
• Fuel = $34,322.71 (21%)
• Maintenance = $29,055.11 (18%)
• Safety = $4,026.59 (2%)
• Operating Expenses = $28,543.86 (17%)
• Net Profit = $11,499.27 (7%)
Prevailing Wage Proposal (Annual contract value = $297,000.00) • Labor = $151,730.17 (51%); Labor costs increases from ~$26/hr to ~$69.42/hr (Teamsters Gr. 3) • Fuel = $53,200.19 (18%); Fuel costs in NorCal have increased by more than ~50% over the past couple of years • Maintenance = $36,318.89 (12%); Scarcity of parts, longer lead times, and higher mechanic wages have led to a ~25% increase in our maintenance costs
• Safety = $4,026.59 (1%); No adjustments
• Operating Expenses = $30,934.16 (11%); Wage inflation • Net Profit = $20,790.00 (7%); Maintaining profit margin As you can see above, almost $95K of the increase comes from just the change in labor costs, representing more than 70% of the total increased price. Apart from that we have adjusted for historic increase in fuel and truck maintenance costs to maintain the profit margin % that we had in the last contract.
Recently, converting to prevailing wage has caused a similar price increase in a handful of other cities we do, for e.g., the City of Palo Alto, City of Redwood city. Ultimately, we hope you understand our position/thought process to get to what we think is a fair proposal. We hope that we can continue to serve you and the City of East Palo Alto and build on our long-term partnership. Please do not hesitate to reach out if you have any questions.
Kind Regards,
MANVENDRA (MANNY) SAXENA
Senior General Manager
Sweeping Corp. of America
San Jose Office: 390 E. Gish Road | San Jose, CA 95112
Office: 510.431.8643| Direct: 224.532.7396
[email protected]
Revised Exhibit D