Agenda packet — East Palo Alto City Council, May 5, 2026 (part 1 of 3)

EAST PALO ALTO CITY COUNCIL

REGULAR SESSION AMENDED AGENDA
Tuesday, May 5, 2026, 6:00 PM
EPA Government Center
2415 University Avenue, First Floor
East Palo Alto, CA 94303
NOTICE
This meeting will be held virtually and in- person at the Council Chambers located on 2415 University Ave, First Floor East Palo Alto, CA 94303. The virtual portion of this City Council meeting will be conducted in accordance with City of East Palo Alto Resolution adopted pursuant to Assembly Bill 361.

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East Palo Alto City Council May 5, 2026 Agenda
1 1. CALL TO ORDER AND ROLL CALL

2. APPROVAL OF THE AGENDA

3. APPROVAL OF CONSENT CALENDAR

3.1 On-Call Contract Award with CSG Consultants and CSWST2 Recommendation:

Adopt a resolution:

1. Authorizing the City Manager to award, negotiate and execute an agreement with CSG Consultants, in a form approved by the City Attorney, in the amount of $150,000 to provide on-call civil engineering services, for a three-year term with the option for a one-year extension;

2. Authorizing the City Manager to award, negotiate and execute an agreement with CSWST2, in a form approved by the City Attorney, in the amount of $150,000 to provide on-call civil engineering services, for a three-year term with the option for a one-year extension; and

3. Finding that the proposed action does not constitute a “project” with the meaning of the California Environmental Quality Act (“CEQA”) pursuant to CEQA Guidelines sections 15378(b)(4) and (5) in that it is a governmental fiscal, organizational or administrative activity that will not result in direct or indirect changes in the environment.

3.2 Jewish Heritage Month Proclamation
Recommendation:

Present the proclamation.

3.3 Asian American & Pacific Islander Month Proclamation Recommendation: Present the proclamation.

3.4 Proclamation of The City of East Palo Alto Affirming the City’s Commitment to Combat Antisemitism
Recommendation: Present the proclamation.

East Palo Alto City Council May 5, 2026 Agenda 2

3.5 Public Safety Dispatch Services
Recommendation: Authorizing the City Manager to enter into a four-year agreement with San Mateo County Public Safety Communications (PSC) for the continued provision of Public Safety Dispatch services in an amount not to exceed $6,267,298

3.6 Execute the updated Animal Control Services Agreement with County of San Mateo for the period July 1, 2026 – June 30, 2029.

Recommendation:

Adopt a resolution:

1. Approving the updated three-year Animal Control Services Agreement between the City of East Palo Alto and County of San Mateo for the continued supply of animal control, shelter, veterinary, and animal licensing services, which will cost the City of East Palo Alto approximately $2,454,279;

2. Authorizing the City Manager to execute the updated
agreement once finalized by the County;

3. Finding that the proposed action is exempt from the City’s Purchasing Ordinance, codified at East Palo Alto Municipal Code Section

2.84.060(B) (10)(Contracts with Other Governmental Entities); and

4. Finding that the proposed action does not constitute a “project” with the meaning of the California Environmental Quality Act (“CEQA”) pursuant to CEQA Guidelines sections 15378(b)(4) and (5) in that it is a governmental fiscal, organizational or administrative activity that will not result in direct or indirect changes in the environment.

3.7 City Council Strategic Priorities Fiscal Years (FY) 2025-27 Work Plan - Third Quarter Status Update
Recommendation: Receive a third quarter update on the City Council Strategic Priorities FY 2025-27 Work Plan.

4. CLOSED SESSION

4.1 CONFERENCE WITH LEGAL COUNSEL – ANTICIPATED LITIGATION Significant Exposure to Litigation Pursuant to Government Code Section 54956.9(d)(2) One Potential Matter

5. PUBLIC COMMENT

6. INFORMATIONAL REPORTS

6.1 First Time Homebuyer Program Research
Recommendation: Receive an informational update on the First Time Homebuyer Program research, and provide staff with direction on how to proceed. This report includes an overview of the potential options for a program supporting first time homebuyers, a summary of feedback received from bank and credit union staff, existing programs, and potential staffing costs.

East Palo Alto City Council May 5, 2026 Agenda 3

7. SPECIAL PRESENTATIONS

7.1 Fresh Approach Community Garden Presentation
Recommendation: Accept the presentation.

8. PUBLIC HEARINGS

8.1 Development Code Text Amendment (ZTA25-002) to amend various Chapters and Sections of Title 18 (Development Code) of the East Palo Alto Municipal Code (continued from 4/21/2026 Council meeting) Recommendation:

By motion, waive the first reading and introduce an ordinance (Attachment 1) amending the Title 18 (Development Code) of the East Palo Alto Municipal Code to:

1. Repeal, replace and amend various Chapters and Sections of the Development Code regarding site design, architectural standards, definitions, typographical errors, corner lot standards, refueling and service stations, setbacks of multi-family zones, tree removals by government/quasi-government entities, Temporary Use Permits (TUPs), alcohol sales at bonafide eating establishments, Conditional Use Permits (CUPs) for public and private schools, home occupations, and other areas as set forth therein; and

2. Find the proposed Development Code Amendments to be exempt in accordance with CEQA Guidelines Sections 15061(b)(3) (common sense exemption), 15378(b)(5) (Not a Project), and 15183 (Projects Consistent with a Community Plan, General Plan, or Zoning) of the California Environmental Quality Act (CEQA) Guidelines.

9. POLICY AND ACTION

9.1 Adoption of Legislative Platform and Formalization of Legislative Advocacy and Intergovernmental Relations Program
Recommendation:

1. Adopt a resolution:
a. Approving the City of East Palo Alto Legislative
Platform, which establishes formal policy direction for the City’s legislative advocacy efforts at the state and federal levels; b. Authorizing the City Manager to take all reasonably
necessary actions to implement the Legislative Platform and take advocacy positions on legislation, regulatory matters, and funding opportunities that are consistent with the
adopted Platform;
c. Directing staff to return to the City Council for consideration of legislative matters that fall outside the scope of the adopted Platform or involve significant policy considerations; and

2. Discuss, consider and provide direction on whether to establish a City Council Legislative Committee to support ongoing coordination East Palo Alto City Council May 5, 2026 Agenda
4 and periodic review of legislative matters.

9.2 Discuss Ordering the Submission of a Measure on Term Limits for a Future Municipal Election
Recommendation:

Discuss and consider the following regarding term limits:

1. Determine and select the number of consecutive terms to be established in the proposed term limits measure.

2. Adopt a Resolution:

1. Ordering the submission of a measure on term limits for the November 3, 2026, General Municipal Election; Setting priorities for filing arguments for or against the ballot measure;

3. Appoint two members to write the argument for and rebuttal against the ballot measure.

9.3 Amendment to City Council Code of Ethics and Conduct – Section 7: City Council Agenda Setting
Recommendation:

Adopt Resolution amending Section 7 of the City Council Code of Ethics and Conduct for Elected and Appointed Officials (Resolution No. 67-2024) to:

1. Clarify the agenda setting process,

2. Confer upon the Mayor, as
presiding officer, ultimate decision making authority
on agenda setting, including the content, order, and timing of agenda items, subject to legal and operational constraints,

3. Establish a process for councilmembers to add items to the agenda and rules governing disputes over the same; and

4. Make any other amendments the Council directs from the dais.

10. COUNCIL REPORTS

11. ADJOURNMENT
Upcoming meetings:

Budget Meeting May 12, 2026 6:00 PM
Regular Meeting May 19, 2026 6:00 PM
Budget Meeting May 21, 2026 6:00 PM
East Palo Alto City Council May 5, 2026 Agenda
5 5
This AGENDA is posted in accordance with Government Code Section 54954.2(a) This Notice of Availability of Public Records: All public records relating to an open session item which are not exempt from disclosure pursuant to the Public Records Act, that are distributed to the majority of the City Council will be available for public inspection at the City Clerk’s Office, 2415 University Avenue, East Palo Alto, CA at the same time that the public records are distributed or made available to the City Council. Such documents may also be available on the East Palo Alto website www.cityofepa.org subject to staff’s ability to post the documents prior to the meeting. Information may be obtained by calling (650) 853-3100.

The City Council meeting packet may be reviewed by the public in the Library or the City Clerk's Office. Any writings or documents pertaining to an open session item provided to a majority of the City Council less than 72 hours prior to the meeting, shall be made available for public inspection at the front counter at the City Clerk's Office, 2ND Floor, City Hall, 2415 University Avenue, East Palo Alto, California 94303 during normal business hours. Information distributed to the Council at the Council meeting becomes part of the public record. A copy of written material, pictures, etc. should be provided for this purpose.

East Palo Alto City Council Chambers is ADA compliant. Requests for disability related modifications or accommodations, aids or services may be made by a person with a disability to the City Clerk's office at (650) 853-3127 no less than 72 hours prior to the meeting as required by Section 202 of the Americans with Disabilities Act of 1990 and the federal rules and regulations adopted in implementation thereof.

DECLARATION OF POSTING
This Notice is posted in accordance with Government Code §54954.2(a) or §54956. Members of the public can view electronic agendas and staff reports by accessing the City website. Under penalty of perjury, this Agenda was posted to the public at least 72 hours prior to the meeting.

POSTED: April 24, 2026
AMENDED: April 30, 2026
ATTEST:

James Colin
City Clerk
East Palo Alto City Council May 5, 2026 Agenda
6 6
CONSENT ITEM 3.1

EAST PALO ALTO

CITY COUNCIL

STAFF REPORT
DATE: May 5, 2026
TO: Honorable Mayor and Members of the City Council
VIA: Melvin E. Gaines, City Manager
BY: Batool Zaro, Senior Engineer
Humza Javed, Public Works Director
SUBJECT: On-Call Contract Awards with CSG Consultants and CSWST2 Recommendation
Adopt a resolution:

Alignment with City Council Strategic Plan
This recommendation is primarily aligned with:

Public Health, Safety, and Quality of Life
Background
7 CONSENT ITEM 3.1
The Engineering Division of the City of East Palo Alto’s Public Works Department oversees the design and implementation of various Capital Improvement Program (CIP) projects, as well as new development projects. In the current FY25/26 CIP, the Engineering Division is managing over twenty-two (22) active capital projects in various phases. In addition to capital projects, Engineering staff reviews all new development projects throughout the City as well. In order to ensure city staff are able deliver projects and services in a timely manner, it is imperative that engineering and technical resources are available.

In an effort to assist with the design and management of various engineering services and projects along with creating efficiencies within the Division, the City Council has previously adopted Resolution 103-2024 approving a pre-qualified list of consulting firms for on-call general engineering services.

Analysis
Public Works staff prepared a request for proposals (RFP) for development review support, civil engineering services, and transportation engineering services and sent it out to its prequalified engineering on-call list on February 18, 2026. On March 4, 2026, the City received four proposals. The four proposals were reviewed and ranked by three staff members from the Public Works Department for the various services. The proposals were ranked based on the experience, qualifications, manpower allocation, and proposal quality. Two proposals ranked higher than the others; hence, staff recommends awarding two contracts to the highest-ranking firms, namely, CSG Consultants and CSWST2.

CSG Consultants
CSG Consultants (CSG) has extensive knowledge in development review as well as civil engineering services needed in the Public Works Department. Additionally, CSG has supported the City on various capital improvement projects and has previously performed oncall development services for the City. The company has a well-qualified licensed team that is available to provide the City the services needed in a timely manner.

CSWST2
CSWST2 is currently supporting the City on the University Avenue Grand Corridor Project and the Priority Parks initiative. Additionally, CSWST2 has contracts with various public agencies throughout the Bay Area for services such as development plan review, civil engineering, surveying, and transportation engineering services. CSWST2 has a well-qualified licensed team with technical knowledge.

The scope of each contract will include not be limited to: development review support, development entitlement plan check, engineering plan review, surveying/ mapping review, technical civil engineering services, and transportation engineering services. The work between the firms will be divided equally by issuing task orders to one firm after another until the contract budget is exhausted, or the term of the contract expires.

CSG’s proposal is included as Attachment 3, and CSWST2’s proposal is included as 8 CONSENT ITEM 3.1
Attachment 4.

Fiscal Impact
The funds are available in the FY25-26 Engineering Budget.

Public Notice
The public was provided notice by making the agenda and report available on the City’s website and on a bulletin board located at City Hall: 2415 University Avenue, East Palo Alto.

Environmental
The proposed action does not constitute a “project” with the meaning of the California Environmental Quality Act (“CEQA”) pursuant to CEQA Guidelines sections 15378(b)(4) and (5) in that it is a governmental fiscal, organizational or administrative activity that will not result in direct or indirect changes in the environment.
.

Government Code § 84308
Applicability of Levine Act: No, as the proposed action was competitively bid.

Analysis of Levine Act Compliance: Not applicable.

Attachments

1. Resolution – Contract with CSG

2. Resolution – Contract with CSWST2

3. CSG’s Proposal

4. CSWST2’s Proposal
9 Resolution No. xx-2026 1 of 2
RESOLUTION NO. xx – 2026

A RESOLUTION OF THE CITY COUNCIL

OF THE CITY OF EAST PALO ALTO

AUTHORIZING THE CITY MANAGER TO AWARD, NEGOTIATE AND EXECUTE A CONTRACT

WITH CSG CONSULTANTS, IN A FORM TO BE APPROVED BY THE CITY ATTORNEY, IN THE AMOUNT OF $150,000, TO PROVIDE ON-CALL CIVIL ENGINEERING SERVICES, FOR A

THREE-YEAR TERM WITH THE OPTION FOR A ONE-YEAR EXTENSION WHEREAS, the Engineering Division of the City of East Palo Alto’s Public Works Department oversees the design and implementation of various Capital Improvement Program (CIP) projects, as well as new development projects; and
WHEREAS, the Public Works Department requires on-call general engineering services to be able to provide engineering development review as well as engineering services; and WHEREAS, on October 15th, 2024, the City Council approved a pre-qualified list of consulting firms for on-call general engineering services, via Resolution 103-2024; and WHEREAS, Public Works staff prepared a request for proposals (RFP) and sent it out to its prequalified engineering on-call list on February 18, 2026; and WHEREAS, on March 4, 2026, the City received four proposals; and WHEREAS, the four proposals were reviewed by staff members from the Public Works Department based on the various services; and
WHEREAS, City staff reviewed and ranked the proposals, and one of the highest-ranking firms is CSG Consultants; and
WHEREAS, CSG Consultants has extensive knowledge in development review support and in civil engineering services needed in the Public Works Department; and WHEREAS, staff recommends executing a contract with CSG Consultants for on-call civil engineering service; and
WHEREAS, funds are available in the FY 25/26 Engineering budget.

NOW, THEREFORE, BE IT RESOLVED THAT THE CITY COUNCIL OF THE CITY OF EAST PALO ALTO HEREBY:

1. Finds the foregoing recitals are true and correct, and are incorporated by this reference into this action;

2. Authorizes the City Manager to award to, negotiate and execute an agreement with CSG 10 Resolution No. xx-2026 2 of 2
Consultants, in a form approved by the City Attorney, for $150,000, provide on-call civil engineering services, for a three-year term with the option for a one-year extension; and

3. Finds that the proposed action does not constitute a “project” with the meaning of the California Environmental Quality Act (“CEQA”) pursuant to CEQA Guidelines sections 15378(b)(4) and (5) in that it is a governmental fiscal, organizational or administrative activity that will not result in direct or indirect changes in the environment.

PASSED AND ADOPTED this 5
th day of May 2026, by the following vote:

AYES:

NOES:

ABSENT:

ABSTAIN:

Webster Lincoln, Mayor
ATTEST: APPROVED AS TO FORM:

James Colin, City Clerk John D. Lê, City Attorney
11 Resolution No. xx-2026 1 of 2
RESOLUTION NO. xx – 2026

A RESOLUTION OF THE CITY COUNCIL

OF THE CITY OF EAST PALO ALTO

AUTHORIZING THE CITY MANAGER TO AWARD, NEGOTIATE AND EXECUTE A CONTRACT WITH CSWST2, IN A FORM TO BE APPROVED BY THE CITY ATTORNEY, IN THE AMOUNT OF $150,000, TO PROVIDE ON-CALL CIVIL ENGINEERING SERVICES, FOR A THREE-YEAR TERM

WITH THE OPTION FOR A ONE-YEAR EXTENSION
WHEREAS, the Engineering Division of the City of East Palo Alto’s Public Works Department oversees the design and implementation of various Capital Improvement Program (CIP) projects, as well as new development projects; and
WHEREAS, the Public Works Department requires on-call general engineering services to be able to provide engineering development review as well as engineering technical services; and WHEREAS, on October 15th, 2024, the City Council approved a pre-qualified list of consulting firms for on-call general engineering services, via Resolution 103-2024; and WHEREAS, Public Works staff prepared a request for proposals (RFP) and sent it out to its prequalified engineering on-call list on February 18, 2026; and WHEREAS, on March 4, 2026, the City received four proposals; and WHEREAS, the four proposals were reviewed by staff members from the Public Works Department based on the various services; and
WHEREAS, CSWST2 is one of the highest-ranking firms, and staff is recommending awarding a contract; and
WHEREAS, funds are available in the FY 25/26 engineering budget.

NOW, THEREFORE, BE IT RESOLVED THAT THE CITY COUNCIL OF THE CITY OF EAST PALO ALTO HEREBY:

1. Finds the foregoing recitals are true and correct, and are incorporated by this reference into this action;

2. Authorizes the City Manager to award to, negotiate and execute an agreement with CSWST2, in a form approved by the City Attorney, for $150,000, provide on-call civil engineering services, for a three-year term with the option with for a one-year extension; and

AYES:

NOES:

ABSENT:

ABSTAIN:

Webster Lincoln, Mayor
ATTEST: APPROVED AS TO FORM:

James Colin, City Clerk John D. Lê, City Attorney
13 550 Pilgrim Drive
Foster City, CA 94404
www.csgengr.com

PROPOSAL TO THE
City of East Palo Alto
On-Call Professional Services
March 4, 2026
14 CITY OF EAST PALO ALTO
On-Call Professional Services

TABLE OF CONTENTS
SECTION 1 Introductory Letter 2
SECTION 2 Firm Profile 3
SECTION 3 Development Review and City Surveyor Services 6 SECTION 4 Civil Engineering Services 11
SECTION 5 Transportation Engineering Services 21
APPENDIX Team Resumes
15 3875 Hopyard Road, Suite 141
Pleasanton, California 94588
Phone: 925.931.0370
Fax: 925.931.0388
www.csgengr.com
FOSTER CITY | PLEASANTON | SAN JOSE | SACRAMENTO | NEWMAN | PASO ROBLES | IRVINE March 4, 2026
Ms. Batool Zaro, PE
Senior Engineer
City of East Palo Alto
1960 Tate Street
East Palo Alto, CA 94303
RE: Statement of Qualifications – On-Call Services
Dear Ms. Zaro,
CSG Consultants, Inc. (CSG) is pleased to submit our Statement of Qualifications for Development Review, City Surveyor, Civil Engineering, and Transportation Engineering services. CSG brings extensive experience in Capital Improvement Program project design, regulatory compliance, project management, and staff augmentation, as well as plan and subdivision map checking. Our team of over 350 professionals includes many former agency staff who understand the pressures and complexities of utility capital programs. We are well-positioned to support the City’s goals by bringing a successful track record and depth of experience in design of pavement, roadway, bike and pedestrian facilities, storm drain, water, sewer, development review support, mapping review, subdivision assistance, project and program management assistance, and transportation improvements.

The CSG Team’s strengths also include:
• Experienced Design Experts: A key strength of CSG is our hands-on approach to on-call services from pavement evaluations and trenchless sewer rehabilitation to storm drain assessments throughout California. This practical experience allows us to quickly gather accurate field information and translate it into clear, actionable recommendations, helping agencies make confident decisions and keep their projects on schedule.

Our qualifications are further supported by our long-standing partnership with Advanced Mobility Group (AMG), a firm specializing in transportation engineering and design. AMG has successfully executed projects alongside CSG, ensuring efficient coordination, consistent communication, and high-quality technical output for the City.
• Public Sector Commitment and Local Presence: CSG works exclusively with public agencies. This commitment eliminates any conflict of interest and ensures that your priorities remain our sole focus. We are also prepared to scale with your program through flexible staffing and the use of qualified subconsultants when appropriate. CSG has an office in the City of Pleasanton, which will enable the City to access the CSG team.

As President of CSG, I am authorized to enter into a contract with the City. Should you have any questions or need additional information, please contact our Project Manager, Hatem Ahmed, PE, PMP, at 916.492.2275 or [email protected].

Sincerely,
Cyrus Kianpour, PE, PLS, President
16 CITY OF EAST PALO ALTO
On-Call Professional Services
3 2 | FIRM PROFILE
CSG is an employee-owned consulting firm with expertise in program and project management, civil and utilities design, construction management, and mapping review. What
separates CSG from other consulting firms is that we work exclusively with public agencies. Our staff includes technical experts, including many former public employees with
experience in taking projects from inception to closeout.

We know what cities are looking for when they execute
projects and pay particular attention to efficient
and effective designs and the maintainability of our work.

CSG has assembled a team with expertise in Program
Management, Engineering Design, and Development Review / Mapping Review, many who have worked with local
governments to deliver roadway, water and sewer projects and to implement their CIPs. We are keenly aware of the pressures on public agencies to deliver their CIP on time and within budget, and we intend to work hand-inhand with East Palo Alto staff to get the job done.

Finally, communication is the key to successful project delivery. CSG staff will be available at all times to discuss progress on delivering the CIP and talk through issues
affecting project delivery and costs. We will also be in lockstep with City staff to ensure that project designs comply with all local, state, and federal laws, as well as grant and or loan requirements and reporting.

Who We Are
Name of Firm:

CSG Consultants, Inc.

Point of Contact:

Hatem Ahmed, PE, PMP
Project Manager
916.492.2275 [email protected]
Regional Offices:
550 Pilgrim Drive
Foster City, CA 94404
3875 Hopyard Road, Suite 141,
Pleasanton, CA 94588
3150 Almaden Expressway, Suite 255
San Jose, CA 95118
2150 River Plaza Drive, Suite 255
Sacramento, CA 95833
930 Fresno Street
Newman, CA 95360
806 9th Street, Suite 2A
Paso Robles, CA 93446
3240 El Camino Real, Suite 190
Irvine, California 92602
Years in Business:
35 | Founded in 1991
Ownership:

Employee-Owned
Employees:
350+ Company Wide Employees
Type of Business:

California Corporation
Incorporated June 15, 2000
Federal ID: 91-2053749
17 CITY OF EAST PALO ALTO
On-Call Professional Services
4 Summary of On-Call Municipal Clients
Over the past 35 years, CSG has provided a full spectrum of Consulting and On-Call Services to multiple cities and counties throughout Northern California. This map represents a selection of the municipalities we have served within the last 10 years. Additional information may be provided upon request.

Belmont
Benicia
Branciforte
Burlingame
Calaveras County
Carmel by the Sea
Chico
Citrus Heights
Corte Madera
Cupertino
Dublin
East Palo Alto
El Cerrito
El Dorado County
Foster City
Fremont
Gilroy
Hayward
Indian Wells
Jackson
Los Altos Hills
Los Gatos
Merced
Millbrae
Milpitas
Monterey
Moraga
Morgan Hill
Mountain View
Newark
Oakland
Orinda
Pacifica
Pinole
Redwood City
Richmond
Sacramento
San Bruno
San Juan Capistrano
San Leandro
San Luis Obispo
San Pablo
Santa Clara
Santa Cruz County
South San Francisco
Sunnyvale
Union City
Vallejo
Watsonville
Windsor
18 CITY OF EAST PALO ALTO
On-Call Professional Services
5 Organizational Chart
The following is an organizational chart listing the names and titles of our proposed team members assigned to the project. Key personnel are indicated with an asterisk (*). Resumes of proposed personnel can be found in the following pages.

QA/QC Manager
Lawrence Lau, PE, PLS, QSD/P*
Project Manager
Hatem Ahmed, PE, PMP*

DEVELOPMENT REVIEW

AND CITY SURVEYOR

SERVICES
Sophie Truong, PE, PLS*
Son Hoang, PE, QSD/P*
David Rubcic, PE, PLS
Babak Kaderi, CFM
Jill Barnes, PE*
Debbie Bryan, PG
Sandra Meditch, PE
Catherine Chan, EIT, QSP
Samantha Cho

TRANSPORTATION

ENGINEERING
Advanced Mobility
Joy Bhattacharya, PE-PTOE*
Chris Thnay, PE, AICP*
Chris Higbee, PE
Shabnam Yari, PE

CIVIL ENGINEERING SERVICES
Staff Augmentation
Husam Aburabi, EIT*
Cesar Caronongan
Homayoun Ariasp, PE
Matthew Pi, PE, NASSCO
Jay Gonzales, EIT, QSP,
NASSCO
Complete Streets
David Seto, PE*
Heba Masri, PE
Cesar Caronongan
Calvin Hy
Bike/Pedestrian
Facilities
Michael Fisher, PE
Heba Masri, PE
Utility Coordination
Morad Fakrai, PE
Matthew Pi, PE, NASSCO
Homayoun Ariasp, PE
Engineering Design
Utilities Improvements
Ed Slintak, PE*
Rami Gharaibeh, PE
Matthew PI, PE, NASSCO
Samantha Cho
Pavement
Rehabilitation/Striping
David Seto, PE*
Michael Fisher, PE*
Husam Aburabi
Cost Estimating
Homayoun Ariasp, PE
Cesar Caronongan
19 CITY OF EAST PALO ALTO
On-Call Professional Services
6 3 | DEVELOPMENT REVIEW SUPPORT
Plan check and development review services form a large part of CSG’s services. CSG has been providing plan review services exclusively to local municipalities since the firm’s inception in 1991. Our success in maintaining ongoing relationships with our clients in a highly competitive environment is due to our ability to understand and partner with them to achieve their goals. We understand that our clientele includes not just public agencies but also the development community seeking to process applications through those agencies. We also understand that many development applications are important to public agencies due to the economic or quality of life benefits that those projects bring to the communities.

CSG can provide dedicated plan review engineers with extensive experience in the review of private development and public infrastructure projects at all phases of approvals or permitting. CSG engineers routinely review on-site development plans and off-site and/or infrastructure plans for conformance with adopted City standards, conditions of approval, and accepted industry practice. In addition, they can provide water demand calculations for proposed developments and provide general engineering review and calculations of various impact fees. Although not specifically listed under this category of services, CSG Engineers can also provide the City with assistance in reviewing project proposals for regulatory compliance, including preliminary stormwater treatment plans, and developing conditions of approval.

Development Entitlements | New Applications
In conjunction with other City Departments, CSG routinely conducts engineering reviews of new development applications for various types of projects. We review preliminary on-site and off-site improvements, along with associated technical reports, studies, and supplemental materials submitted by the design professional. These reviews ensure consistency with applicable Local Ordinances, regulatory requirements, and development standards.

As part of our review process, we also evaluate conformance with City standard design criteria, General and Specific Plans, Infrastructure Master Plans, and cross-check submitted designs against supporting documentation such as geotechnical studies, preliminary title reports, and land encumbrance records.

We routinely review the following application types:
• Tentative maps, including SB-330 preliminary and formal applications for completeness and consistency determinations, and condominium subdivisions • Tentative parcel maps, including SB-9 urban lot splits • Design review submittals for single-lot residential developments, additions, and accessory dwelling units (ADUs)
CSG also provides the following related services:
• Attend follow-up meetings with Planning staff, the applicant, or others as needed to resolve issues regarding the proposed development
• Preparation of on-site and off-site engineering conditions of approval • Assistance with drafting or reviewing development agreements • Coordination with internal City departments and outside agencies to ensure a complete and consistent review process
Landscape Plan Check
CSG Planning and Engineering staff will jointly evaluate proposed landscape and irrigation plans, including water efficiency compliance, consistency with zoning conditions, and interface with public infrastructure.
20 CITY OF EAST PALO ALTO
On-Call Professional Services
7 Planners assess compliance with the Water Efficient Landscape Ordinance by reviewing proposed water budget calculations for qualifying landscape projects. First, Planners review the size of the project and verify if the project must adhere to prescriptive or performance requirements as set out by state law.

Next, Planners review the water budget calculations to ensure that the estimated total water usage (ETWU) for the project falls below the maximum allowed water allowance (MAWA) set by state law. This includes reviewing the water usage of individual plants in addition to assessing if plants of similar water usage are grouped together.

Engineering Plan Review | Permits
CSG performs comprehensive engineering reviews for a wide range of development projects, including commercial, industrial, and mixed-use developments; residential subdivisions; and single-family homes.

Our reviews ensure compliance with applicable City codes, design standards, and regulatory requirements. Plans and studies typically reviewed include:
• Rough grading plans
• Grading and drainage plans
• Utility and joint trench plans
• Sewer studies
• Hydrology and hydraulics studies
• Stormwater Management Plans, including required forms, calculations, narratives, and construction details as required by the Regional NPDES Permit • Operation and Maintenance Agreements for stormwater treatment and detention measures • Erosion Control Plans
• Stormwater Pollution Prevention Plans (SWPPPs), when required by City staff for projects subject to the State’s Construction General Permit (CGP) • Construction details
• General and project-specific notes
• Engineering bond estimates
• Off-site Improvement Plans, including (but not limited to):
o Roadway plans and profiles
o Pavement structural section designs
o Utility rehabilitation and upgrade designs, including capacity studies o Signing and striping plans
o Traffic signal plans
• Compliance or conformance review with:
o Entitlement packages, including project conditions of approval o City standard design criteria, checklists, details, and specifications o City master plans and applicable CEQA mitigation measures o Soils reports
o Preliminary title reports, boundary conditions, easements, and other encumbrances o Other supporting reports or studies submitted by the design professional o Relevant industry standards and local practices
CSG also provides the following related services:
• Assist with the preparation of subdivision improvement agreements, stormwater treatment measure agreements, landscape maintenance agreements, and staff reports • Representation at meetings with developers, consultants, and external agencies as requested by City staff
• Assistance with construction permit preparation and issuance 21 CITY OF EAST PALO ALTO
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8 • Engineering support during construction phases
• Support with project closeout and acceptance of public improvements Mapping Review | City Surveyor
The traditional role of the City Surveyor is to ensure that maps, legal descriptions, and plans prepared for private developments or public projects are technically correct. However, often, the City Surveyor also routinely ensures that the documents are comprehensive of City requirements and completed in accordance with the California Subdivision Map Act and local ordinances and are in substantial conformance with the approved entitlement application (traditionally the functions of the City Engineer). The City Surveyor’s functions can vary but typically include evaluating the documents submitted by applicants for completeness, reviewing and providing written comments and ‘redlines’, and signing final documents/certificates or mylar prints of subdivision maps once approved. When complicated or unusual circumstances arise, the City Surveyor often meets with and advises the City Engineer, the City Attorney, and/or private applicants and their surveyor. On rare occasions, the City Surveyor may also be directed to set street monuments not set by private development surveyors or accidentally removed during public construction projects.

CSG provides technical review of mapping and land transaction documents for a variety of development projects, including commercial, industrial, mixed-use, and residential subdivisions, as well as lot mergers and lot line adjustments. Typical documents reviewed include:
• Final/tract maps
• Parcel maps
• Condominium maps and plans
• Amending maps
• Certificates of correction
• Street dedications
• Legal Descriptions, Plats, and Certificate for the following:
o Public easement grants
o Lot line adjustments
o Lot mergers
o Certificates of compliance
• In conjunction with each review, CSG performs the following:
• Review for compliance and conformance with the following:
o Approved Tentative Map (for subdivisions)
o Conditions of Approval
o The California Subdivision Map Act
o The Professional Land Surveyor’s Act
o Title information for the property, including existing easements and any other relevant land encumbrances, based on information contained in a preliminary title report (PTR) and record documents furnished by the applicant (hyperlinked PTR) o Survey and miscellaneous information presented on parent record maps and deeds of the subject and adjacent properties
o Project Improvement Plans and other documents, when conformance review is included in our scope of work.
o Industry Standards and Local Practice
• Review of closure calculations
• Review, sealing, and signing of final mylars or certificates (as Contract City Surveyor or Technical Reviewer)
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9 • Preparation of staff reports for City Council approval, if required • Preparation of Lot Line Adjustment and Lot Merger certificates • Preparation of Certificates of Compliance, including chain of title review and lot legality analysis, and issuance of a supporting technical memorandum, when necessary • Provide support with complex land division matters, including boundary surveys, title clarifications, and compliance with the Subdivision Map Act, Land Surveyor’s Act, and Streets and Highways Code—in collaboration with the City Attorney’s Office.

Planning Support
Our Planning team will assist Engineering staff in determining planning and environmental review requirements with support from additional CSG planners and technical staff with review of new or proposed amendments to specific plans, tentative maps, planned development zoning, and other development applications as necessary. CSG's approach to current and long-range planning is to “dig in” and become familiar with the City’s General Plan, Zoning Code, other development process resources, ongoing projects, and development trends so that we may best assist the City. Our staff planners perform planning activities, such as (but not limited to):
• Analyzing a project’s consistency and compliance with the City’s and region’s plans, policies, guidelines, and regulations. Our staff is familiar with conducting site plan review, plan checks, and design review; historic review, evaluating Tentative Maps, development permits, conditional use permits, and other permits; and conducting General Plan and zoning amendments
• Reviewing and processing both ministerial and discretionary applications • Researching, compiling, and analyzing social, economic, environmental, and associated data • Preparing the necessary long-range planning documents and amendments Approach to Plan Review
CSG’s main function is to serve as an extension of the City. We clearly understand the importance of our role in the success of the City and commit to providing its citizens and business partners—residents, architects, engineers, developers, contractors—as well as City staff, the highest level of service. We believe effective communication and excellent customer service are essential to continuing a successful working relationship between the City, CSG, and the development community.

While most small to medium-scale City development projects are relatively straightforward and can easily follow the approach and steps highlighted below, larger projects will be more complex, elaborate, and would require a custom approach. Our standard process is described below:
• Submittal packages (plans, studies, reports, supporting documentation) are submitted to CSG engineering staff directly via email or through our permit technicians at a general email address. • After receipt of the submittal package and confirmation of due date, CSG review engineers will perform a cursory review of the submitted documents and will either confirm that the package is complete or notify City staff that the package is missing certain documents. The review is initiated upon receipt of all documents whenever possible, however, at City’s discretion, CSG may begin the review while waiting for the missing documents to arrive. • Once our review is complete, a red-lined set of plans and documents accompanied by a written comment letter summarizing key issues (and in some cases, summarizing the red-line comments in accordance with City’s practices) will be returned to City staff. At City’s discretion, the reviewed documents may be submitted electronically to the design consultant to expedite the review process.
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10 • CSG is available to meet with the applicant/representative and the City’s staff to review comments or to delineate the standards which are not being met, to facilitate timely completion of the review and meeting the maximum goal of three plan checks. • For Development applications subject to the Permit Streamlining Act, and for subdivision applications made under SB 9 and SB 330, CSG will ensure that comments are indisputably objective in nature and include relevant City code sections next to each comment. • Soils reports will be evaluated, and confirmation of recommendations will be included on the plans.
• Boundary conditions will be evaluated to maintain continuity with surrounding properties and maintain existing drainage patterns.
• Construction erosion control and post-construction water quality control will be evaluated for compliance with the storm water quality management permit in effect for the City. • Review Stormwater Control Plans and associated calculations for conformance to the Municipal Regional Permit (MRP3.0) Provision C.3 and the Contra Costa Clean Water Program’s Stormwater C.3 Guidebook for Post-Construction Requirements. • Optional Review of a SWPPP under the NPDES Construction General Permit will include confirmation of filing Notice of Intent (NOI) and WDID, notation of an “Eligibility for Erosivity Waiver” (for smaller projects and construction timeframe), notation of Risk Level determination (RL1-RL3) based on location and potential threat to water quality, and notation of the proposed schedule for required non-stormwater monitoring. Review of these selected topics does not constitute acceptance, approval, or recommendation of approval on behalf of or to the State. • Confirm that the developer has obtained necessary permits or approvals from other public agencies as needed
• Review and recommend approval of engineering bond estimates and subdivision guarantees. • Assist the staff in preparing subdivision improvement agreements, other agreements (including stormwater treatment measure and landscape maintenance agreements), and staff reports. • Meet with developers, consultants, and other agencies on behalf of staff, as requested.

Technology & Resources
CSG utilizes the latest technologies to ensure efficient, accurate, and streamlined land development review processes. Our staff are proficient in advanced digital tools and platforms used across the industry. Recognizing the importance of timely processing, we also offer same-day notary services and overnight shipping for any documents requiring official wet signatures by our team.

We employ the following tools and systems daily:

Online Plan-Check System • Web-based platform that enables a fully digital internal plan review workflow.
• CSG permit technicians actively monitor submissions to confirm receipt and ensure timely turnarounds.

Bluebeam Revu &
Bluebeam Studio
• CSG staff use the latest version of Bluebeam Revu for digital plan and map review.
• The software’s comparison tool is especially valuable during final review stages, allowing review staff to detect unapproved changes between document versions.
• Our team also participates in Bluebeam Studio sessions as needed to ensure efficient collaboration with other departments.

ParcelQuest • CSG uses this web-based tool to access public data—such as owner names, property addresses, parcel numbers (APNs), and APN maps— from the regional Assessor’s Office database.
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11 County GIS Systems • Our staff are experienced in using various County GIS portals to access APN maps, subdivision maps, and survey records, as well as property data such as zoning, flood zones and nearby waterways.

Zoom and Microsoft Teams
platforms
• Virtual meetings—with screen sharing and real-time collaboration— allow for efficient coordination across departments and stakeholders. • These platforms also help reduce review time and lower overall project delivery costs through streamlined communication.

OneDrive File Sharing • Enables direct download of large files via shared link—no login required by the recipient.

Notary Services • CSG provides in-house complimentary notary services for certificates and other documents requiring notarization by staff acting in an official City Surveyor or City Engineer capacity.

Shipping Services • CSG provides complimentary overnight shipping for signed mylars and other official documents requiring original signatures by CSG personnel.

Staffing
• All plan reviews will be conducted by a licensed State of California civil engineer or under the supervision of a licensed State of California civil engineer. • Each plan review is assigned to a plan reviewer with oversight of the project manager. The assigned design plan reviewer will be committed to the project and will furnish all subsequent reviews for the project. It is the goal of CSG to provide, where practical, a cradle-to-grave approach for project review, where a review team is assigned to the project from entitlement through plan review and construction to closeout and acceptance. • Provide specialized qualified licensed engineers to assist in any structural, soil and geotechnical reviews, for any of the assigned projects.
• Map checking will be overseen by licensed professional land surveyors or by professional engineers licensed to practice land surveying in the State of California. • The review team will be available for applicant inquiries or conferences during normal business hours, Monday through Friday, from 8:00 AM through 5:00 PM. Web conferences, fax, and conference calls are optional forms of communications between Consultant and City staff.

Typical Turnaround Times
The turnaround times listed below are typical but may be expedited on a case-by-case basis, subject to staff availability.

TYPE TIME FRAME
Pre-application entitlement review
Review application material in advance of requested meetings; complete formal comments and submit to Planning within two weeks of meeting
Review Tentative Map Application
or Other Entitlement Package Fifteen (15) working days of notice of submittal by the City Prepare Conditions of Approval Prepare within one week of request by Planning, or within reasonable shorter time frame if needed to meet hearing date
Complete Improvement Plan Check
(1st Check) Fifteen (15) working days of notice of submittal by the City Complete Subsequent
Improvement Plan Check (as
Needed)
Ten (10) working days of notice of submittal by the City 25 CITY OF EAST PALO ALTO
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12 Prepare fee estimate, review bond
estimate, or prepare permit Ten (10) working days of request Miscellaneous Assignments Dependent on scope; typically between five (5) and ten (10) working days
*Turnaround time is initiated upon receipt of a complete submittal package Quality Assurance/Quality Control
CSG’s in-house Quality Assurance/Quality Control (QA/QC) program utilizes a peer review process with multi-level internal project checking.

As highlighted in the organizational chart for this project, we have selected a highly qualified individual, with over 25 years of experience, to ensure that each submittal from our team will be at a high standard of quality and according to the City and all required agency standards and specifications. CSG proposes Sophie Truong, PE, PLS, as the dedicated QA/QC Manager for land development review overseeing all the work elements performed by CSG. She will be responsible for the following:
• Establishing guidelines and assigning specifically accountable personnel and responsibilities for each task
• Ensuring that all deliverables are reviewed, including products from subconsultants
• Monitoring the process to ensure that the schedule and budget are followed
Relevant Experience
VARIOUS DEVELOPMENTS | City of East Palo Alto, CA
CSG is currently under contract with the City of East Palo Alto to provide entitlement review and plans review for four developments within the City. These developments are:
• East Palo Alto Arts Center (entitlement and plan review are complete; under construction). • The Primary School, 1200 Weeks Street (entitlement review in-progress) • Sobrato II (University Plaza II) (entitlement in-progress) • 2020 Bay Road Office Park (entitlement in-progress)
GOOGLE CHARLESTON EAST EXPANSION | City of Mountain View, CA An addition to Google’s existing Mountain View campus, this project consists of a 595,000 sf, twostory office building, including underground parking. It also includes construction of a new public street (Joaquin Road) and reconstruction of frontage improvements and traffic signal improvements along Charleston Road, North Shoreline Boulevard, and Amphitheatre Parkway. The project includes construction of Class IV bicycle paths (cycle tracks) on all four frontages, providing two-way exclusive bicycle paths separated from parallel sidewalks. The three tiers of traffic (auto, bicycle, and pedestrian) created challenging approaches to controlling traffic at intersections. CSG provided plan review for on-site grading and site improvements, plan review for off-site public right-of-way improvements, including the cycle tracks, traffic signal modifications, and stormwater treatment measures, and review of plats and legal descriptions for right-of-way and easement dedications. 26 CITY OF EAST PALO ALTO
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13 50 LOS GATOS – SARATOGA ROAD – LOS GATOS LODGE | City of Rohnert Park, CA CSG is currently providing development review services for the redevelopment of the 8.8 acre former Los Gatos Lodge site adjacent to the Los Gatos Creek watershed. The project, an SB-330 project, proposes to construct a 155-unit townhome style condominium community. CSG’s review includes all on-site and off-site improvement plans, calculations and support documents for issuance of construction permits and stormwater compliance with the requirements of the Regional Small MS4 (Phase II) NPDES permit. CSG is also assisting the City with SWPPP peer review, reviews of the Landscape Maintenance Agreement, Stormwater Operation and Maintenance Agreement, Subdivision Improvement Agreement and relevant CC&Rs for the project.

VARIOUS LAND DEVELOPMENT SERVICES | City of Mountain House, CA CSG is currently providing comprehensive land development review services to the City of Mountain House. CSG helps ensure that all required grading and off-site civil
improvements comply with local and state requirements.

Review of off-site improvements include but are not limited to the design of City owned and operated utility infrastructure such as storm drain, sanitary sewer, water facilities, joint trench and street lighting, public and private street and roadway grading and drainage review, and review of signage and striping plans. CSG also provides the City with proposed landscape and irrigation review of plans, details and
specifications. Landscape Plan review includes water efficiency compliance, consistency with zoning conditions and consistency with adjacent public infrastructure. Additionally, CSG assists the City with reviewing Final Tract Maps for consistency against approved tentative maps, conditions of approval, and proposed improvements for the various developments within the City. 27 CITY OF EAST PALO ALTO
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14 4 | CIVIL ENGINEERING SERVICES
Project Management Approach
Below is CSG’s typical approach in managing projects once CSG is authorized to perform the requested on-call tasks.

Project Management Plan
CSG will implement a project management plan including all project elements establishing the project scope of work, budget, schedule, and design standards to allow for solid traceability and accountability for any changes or variances from the project baseline components. In addition, our team will identify any potential variances early in the project phase to allow for the development of an alternative approach to prevent potential schedule or cost slippages. We intend to do this by offering real-time data to the City through our daily contact with the City’s Project Manager and weekly project meetings.

Scope/Control Management
Scope control occurs with the development
of a well written scope of work as defined
by the City. As changes are identified, a
change request process will be followed,
encompassing the cost and schedule impact
of each potential change, as well as the
additional scope description. Potential
changes will be included in a Monthly Report
that will be discussed weekly with the City.

As changes are approved or rejected, the
appropriate revisions will be made to the
Scope of Work, and the schedule/cost
baseline will be revised and resubmitted for
approval by the City.

Schedule Management
A baseline schedule will be developed and
submitted for approval by the City for the
selected projects. CSG will use the built-in
Microsoft Project tools to ensure that only contractually required dates are constrained and out-ofsequence activities are not present. Once changes are approved, the schedule will be updated and finalized.

Budget/Cost Management
As project estimates become finalized, they will be included in the project budget and loaded into the project costs. Once a project change is approved, it will be tied to a change order, and the schedule and budget will be revised accordingly. All baseline revisions and change orders will be tracked and documented.
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15 Quality Management
A Project Quality Management Plan will be drafted and submitted as part of the QA/QC Implementation Plan that will include the review requirements for design work and the QA/QC process during construction. This will be inclusive of all process and testing requirements and the contractor’s ability to follow its process and ensure successful testing of the installed work.

Subconsultant Management and Stakeholder Coordination
As a multi-disciplinary engineering project, we understand that solid team building and cooperation are required for the successful completion of this project. This project will require integration and coordination of various subconsultants into a larger construction contract. To ensure effective teamwork, our team will hold regular meetings with the City, utility companies, residents, and businesses to confirm project goals and objectives. A clear understanding of each person’s role in the project is essential and will be communicated to each team member. This approach allows each team member to properly allocate his/her resources and make the necessary commitments to the project.

Staff Augmentation
Staffing fluctuations and temporary vacancies can often disrupt an agency’s ability to provide core services. CSG offers full and part-time help on short notice. Our staff integrate seamlessly into agencies and jurisdictions as an extension of staff to overcome temporary workload spikes; run an entire program; or assume responsibility for an entire public works, building or engineering division. Typical staff augmentation design coordination and administration duties include:
• Performing initial design assessments, alternatives analysis, and utility conflict analysis and services in support of preliminary design.
• Preparation of Request for Proposals (RFPs), defining projects’ design intent, defining scope of work.
• Management of municipal public works projects from the preliminary design stages through project completion and acceptance, including meeting attendance, preparation of minutes, performing plan checking, preparing and reviewing specifications and contract documents, coordination with project stakeholders and outside agencies, performing constructability reviews, managing the bidding and award process, and providing design support during project construction.
• Reviewing and approving infrastructure projects associated with development activity. • Providing City Council or Commission support through development of staff reports, exhibits, drawings, and presentation materials.

Civil Design Approach
Roadway/Complete Streets
CSG has designed hundreds of roadways and complete street improvements projects for public agencies throughout California. Each of these improvement projects has had its own set of challenges, which include but are not limited to existing physical constraints, jurisdictional restrictions, community opposition, and budgetary limitations. CSG will identify and understand these challenges based on discussions with the City, project stakeholders, and the community. We propose design concepts in compliance with the latest City’s Standards and design requirements, Caltrans Highway Design Manual, California Highway Capacity Manual, AASHTO’s Policy on Geometric Design of Highways and Streets, National Association of City Transportation Officials’ Urban Street Design Guide, and FHWA Transportation Research Board’s National Cooperative Highway Research Program (NCHRP). 29 CITY OF EAST PALO ALTO
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16 ADA Compliance
CSG has a history of working with municipalities in upgrading their assets to comply with ADA guidelines.

Upon an award of contract, CSG will schedule a kickoff meeting with the City to clearly identify and prioritize recommended ADA improvements, and mutually agree upon standards, guidelines, and expectations. Below are some of the ADA elements that CSG applies to projects:
• Curb Ramp Design
• Sidewalk Design
• Detectable Warning Surface Requirements
• Accessible Parking Design
Signing and Striping
Consideration will be given to include crosswalk markings, yield lines, and appropriate signage at key intersections, particularly adjacent to schools to enhance visibility and increase pedestrian safety. On a typical roadway improvement project, the stop bar, stop legend, stop sign, and crosswalk marking may require addition and relocation, depending on the pedestrian path of travel alignment between curb ramps. The use of pedestrian awareness equipment, such as in-road-warning-lights, flashing beacons, LED enhanced flashing signage, pedestrian countdown signals, street lighting, should be considered to increase the visibility, safety, and awareness of pedestrians.

Sidewalks/Pedestrian Improvements
CSG has completed many pedestrian accessibility projects throughout the State of California. CSG staff include CASp certified personnel, in addition to ADA designers and construction inspectors.

Bicycle Improvements
CSG has completed numerous bicycle and trail projects
throughout the State of California. CSG staff have extensive experience designing class 1, 2, 3, and 4. CSG engineers are familiar with all the current bicycle standards, Caltrans standards, ADA and pedestrian standards, CA MUTCD AASHTO Guide for the Development of Bicycle Facilities, NACTO’s Urban Bikeway Design Guide, and ITE’s Recommended Design
Guideline to Accommodate Pedestrian and Bicycles at
Interchange.

Traffic Design
The initial step for any project involving traffic design will be to meet with the City’s staff, including Caltrans, if applicable, to fully understand the existing conditions, including any constraints or operational problems at the project site. This meeting will be augmented by review of available as-built plans, traffic flow data and field investigations to make measurements, document present equipment and observe traffic flows to confirm the data gathered from other sources.

Stormwater Improvements
For any activity that requires drainage, CSG will provide drainage design concepts that identify approaches to address the drainage components of the project. Each drainage design concept may be associated with a project alternative. The project design concepts will be evaluated against each other by preparing a matrix weighing, but not limited to, the following factors: pros, cons, risks, and preliminary costs. This task will also include researching applicable as-built drawings from the City and impacted stakeholders to determine potential utility conflicts and challenges. Preliminary hydrology (cubic feet per second of runoff per acre) and hydraulic calculations (normal depth calculations) will be 30 CITY OF EAST PALO ALTO
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17 prepared in accordance with the San Mateo County Drainage Manual (and other related requirements) and will be sufficient to justify conclusions for each design concept. One drainage design concept will be recommended for final design. This information will be summarized in a “Concept Drainage Evaluation Technical Memorandum,” and submitted to the City for review and approval. Once approved, the recommended drainage design concept will serve as the basis for final design (PS&E).

Green Infrastructure
If applicable, CSG will determine the feasibility of incorporating Green Infrastructure within the project limits. Project elements which may offer opportunities for green infrastructure include the curb extension areas or landscape strips.

Landscaping
The primary goal with roadway landscaping is to integrate the transportation facility with its setting, creating a visually pleasing travel experience for all who live, work, and travel in the City. CSG has experience in the aesthetic and
functional design of public landscape and irrigation projects, including roadways, median parkways, plazas, and
pedestrian links. We can work with the City to identify and resolve critical issues commonly encountered and develop landscaping solutions such as standalone projects, or as a component of a larger roadway or highway project.

Utility Research
It is necessary to identify all potentially conflicting utilities throughout the project limits in the early phases of design. CSG’s primary goal will be to avoid interference with existing infrastructure; however, where conflicts cannot be avoided, team engineers will identify the need for their relocation. For projects in public rights-of-way, CSG may use the USA locator service, the expertise of a professional underground utility locator, or contact individual utility companies, as needed. Potholing critical utilities may be required.

Hydraulic Analyses
CSG will perform the necessary hydraulic calculations and/or modeling to accurately size pipes, pumps, and other project components as necessary. CSG may utilize any existing hydraulic models to refine designs and analyze alternatives. City’s design standards will be used when appropriate, methods, materials and hydraulic structures will be recommended.

Design Plans and Specifications
CSG typically prepares construction documents with submittals of plans and specifications at the 35%, 65%, 95% and final stages of design. These submittals are intended for review and comment by the City. After each submittal CSG will meet with the City staff to review and discuss the submittal.

Comments, changes and requests by the City will be integrated in the subsequent submittals. Plans will be produced using AutoCAD and will be submitted to the City in both electronic and hard-copy format.

Depending on the City’s preference, technical specifications can be provided as a camera-ready document or in a variety of electronic formats.

Bidding and Construction Administration
CSG is prepared to provide consultation to the City during the bidding and construction phases of the project. Construction support may include attendance at the pre-construction meetings, reviewing and responding to requests for information (RFIs), assisting with questions regarding interpretation of drawings, specifications, and reports, shop drawings and product submittal review, attendance at 31 CITY OF EAST PALO ALTO
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18 construction meetings and site visits as requested by the City, and processing construction change orders as required. At the City’s request, CSG will involve the firm’s construction management personnel for assistance and guidance. Our team can provide construction management, inspection, observation, and materials testing can also be provided upon request via subconsultant.

Record Drawings and Project Close-Out
CSG plans to assist the City with closing out the Construction Contract. Once the project is complete, our engineers will provide the City with record drawings showing the as-built conditions. The record drawings will be produced from marked up plans maintained by the contractor in conformance with project specifications.

Pavement Rehabilitation Design Approach
CSG has a thorough understanding of the steps involved with pavement rehabilitation projects. A summary of this process can be found in the table below. For Pavement Rehabilitation Projects, a detailed scope of work, budget, and schedule incorporating these steps will be prepared by CSG for review and approval by the City. Shown at right, the Pavement Condition Index (PCI) Distress Identification Manual for Flexible Pavements by Metropolitan Transportation Commission (MTC) will be utilized when assessing pavement condition. The evaluation of pavement distresses is a key factor in determining the most suitable treatment option. Before starting work, CSG will meet with the City to go over all the design criteria, such as how to identify base failures, and evaluation procedures. An experienced CSG team member will perform the pavement assessment and CSG will ensure alignment with the City before moving forward with the selected rehabilitation methodology.

CSG is familiar
with several
methods of
pavement
maintenance
and rehabilitation
and will identify
the most feasible
pavement
rehabilitation
method that meet
your needs
and budget.
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19 Upon completion of the geotechnical coring and deflection testing investigations, if needed, CSG will prepare a Pavement Design Report identifying the analysis procedures and tests used for the investigations, a description and limitations of any pavement rehabilitation materials listed in the recommendations, two or more pavement rehabilitation design alternatives, the raw test data, exhibits identifying location of pavement cores taken, photos taken during the investigations, and an economic analysis of the rehabilitation alternatives based on CSG’s previously designed and constructed pavement project unit costs.

The following are 10 key design elements to be considered and evaluated:

1. Pavement Management Understanding
Our staff is experienced in all areas of pavement management, including:
• Distress Survey
• PCI Ratings
• Grant Administration
• Establishing Digout Limits
• Preparation of PS&E
• Providing Budget Analysis
• Providing Budget Recommendations
• Resident Engineer & Inspector Services
• Adherence with Local Assistance Procedures
• Project Closeout

2. Selection of Roadway Treatments and Materials
We have evaluated and provided oversight for a variety of street rehabilitation strategies, such as:
• Crack sealing and repair
• Base repair patch digouts
• Cape, chip, scrub, fog seals
• Slurry Seal & micro-surfacing
• Rubberized chip seals
• Hot Mix Asphalt (HMA) paving
• Rubberized HMA (RHMA) paving
• Pavement fabric or mat
• Mill and fills
• Cold-in-place recycling (CIR)
• Full-depth-recycling/reclamation (FDR)
• Street reconstruction

3. Importance of Utility Coordination
Good coordination and communication with utility companies provides a better understanding of the project:
• Obtaining maps quickly to identify any potential conflicts • New storm drain inlets and laterals will require knowledge of the existing utility alignments to prevent any horizontal or vertical alignment conflicts
• Certain utility agencies (PG&E, AT&T, Cal Water, Comcast) often adjust their own facilities • Selection of pavement treatment, especially for full reconstructions with excavations deeper than 12-inches, may require additional utility coordination, relocation, and design • Coordinating with utility companies to prevent utility trenching after the street has been resurfaced

4. Understanding Storm Drainage
Different types of storm drainage scope considerations to be assessed during street reconstruction project:
• Maintaining flow line slopes across new curb ramps
• Identifying reconstruction of curbs and gutters that are damaged or disruptive to existing storm drainage flows
• Identifying locations requiring new storm drain inlets and laterals to connect to the existing system; plus, determining if potholing is required to confirm utility clearances Identifying the need for new manholes or determining the constructability of connecting to existing manholes
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20 5. Knowledge of Complete Street Policies
CSG is knowledgeable in “complete street” design. When required and feasible, our design approach takes into consideration these users:
• Vehicles
• Pedestrians
• Bicyclists
• Green infrastructure
• Transit
• Accessibility
• Safety
• Value Engineering

6. Compliance with ADA Guidelines
During design, CSG pays close attention to compliance with ADA guidelines, especially for:
• Curb Ramps
• Crosswalks
• Sidewalks
• Driveways
• Clear Widths
• Longitudinal and Cross Slopes

7. Residents, Businesses and Facility Considerations
During development of specifications, CSG works with the City to determine considerations for residents, businesses and facilities, such as:
• Notifications prior to construction
• Providing access during construction
• Limited disruption duration

8. Electrical Improvement
Existing signal loops must be replaced if the pavement is altered. Existing pedestrians push button relocation or upgrade as necessary to comply with ADA requirements. CSG will perform the following:
• Review signal as-built for existing loop locations
• Design signal loops per city standard
• Evaluate existing pedestrian push button height and location • Upgrade to Accessible Pedestrian Signals (APS)

9. Green Infrastructure
The Municipal Reginal Stormwater Permit (MRP 3.0) has new C.3 requirements for pavement rehabilitation projects that have work consist of removing or replacing asphalt or concrete to top of base course or lower that exceed one (1) acre area, to provide low impact development (LID) treatment for stormwater. CSG will prepare exhibits to identify the potential green infrastructure location and the supporting calculations, including imperious areas added or replaced, drainage management area and the minimum required stormwater treatment area based on the 4% rule. • Detention Basin
• Bio-retention
• Rain garden
• Vegetated swale

10. Value Engineering
CSG understood the importance of reducing project costs and longer-term maintenance costs, the following list can be considered for value engineering:
• Providing alternative pavement rehabilitation and reconstruction options • Use cost data from similar projects to achieve accurate project cost • Constructability review by experienced staff
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21 Relevant Experience
MISSION ROAD BIKE & PEDESTRIAN SAFETY IMPROVEMENTS PROJECT | Town of Colma, CA This project was federally funded through the OBAG and
required CSG to coordinate with Caltrans Local Assistance Procedure Manual, obtain E-76 approvals, and comply with technical memos. Mission Road is a two-lane minor arterial connecting El Camino Real intersection to the north and Lawndale Boulevard to the south. A variety of residential, institutional and commercial developments are located along Mission Road, including Mercy Housing Veteran's Village, a transit oriented residential community, El Camino Real High School, cemeteries, RV and mobile home park and auto repair shops. The Project involves implementation of a number of safety related improvements for the pedestrians, bicyclists and vehicles along Mission Road between El Camino Real and
Lawndale Boulevard. The anticipated improvements include relocation and reconstruction of the existing curb, gutter, sidewalk and non-ADA compliant ramps and driveway
approaches, addition of new sidewalk to provide continuous safe and accessible pedestrian route, extension of Class II bicycle lanes on northbound direction, construction of bulbouts and high visibility crosswalks with pedestrian flashing beacons, installation of energy efficient street lights, and construction of landscape planters for drainage and stormwater treatment purposes. These improvements will address the safety concerns expressed by the community and improve the accessibility of the pedestrian and bicycle facilities in compliance with San Mateo County Comprehensive Bicycle and Pedestrian Plan and Town of Colma’s Circulation Plan which consists of Complete Streets and Green Infrastructure Policies.

MARIN AVENUE PAVEMENT AND CURB REHABILITATION | City of Albany, CA CSG was selected to perform the review, evaluation, and recommendation of pavement rehabilitation treatment
alternatives along Marin Avenue and other eleven collector and local roads for the City. The project scope included assessment of existing site conditions, selection of pavement treatment types, repair of base failures, crack sealing, pavement patch and leveling, preservation of existing survey monuments, reconstruction of curb ramps to meet ADA requirements, repair of failed curb, gutter and sidewalk, reinstallation of new bike lanes and traffic signal detector loops, pavement markings and striping, and adjustment of existing utilities to pavement finished grade. CSG prepared conceptual layouts, plans, specifications, and cost estimates for the proposed improvements. CSG also attended a workshop to present the findings from the field investigations and establish guiding principles for curb ramp design, pavement treatments and modifications to existing striping and signage. 35 CITY OF EAST PALO ALTO
On-Call Professional Services
22 BURLINGAME STATION PEDESTRIAN IMPROVEMENTS | City of Burlingame, CA CSG worked with City staff to improve pedestrian accessibility and connectivity, implement traffic calming features, and implement community enhancements including green infrastructure and parking enhancements while preserving a large heritage Oaktree.

CSG evaluated field conditions, as well as previous neighborhood studies and community input to come up with a staff-preferred alternative and present it to the community. CSG developed a presentation to highlight project goals and benefits. The final project will install sidewalks, landscaped areas, and green infrastructure, modify parking areas; install high visibility crosswalks and a raised crosswalk with shorter cross distances; and “squared up” intersections with slower traffic speeds and improved vehicle circulation. The final project will be significantly improved for all modes of transportation, but especially for pedestrians.

STAFF AUGMENTATION | Town of Hillsborough, CA
CSG currently provides the Town of Hillsborough Public Works Department with staff augmentation to assist with program/project management services, in addition to the CIP design and construction management services provided since 2011. CSG personnel
coordinated with the Town’s Public Works Department, operations, maintenance, Building and Planning Department, and administrative staff in order to perform management and coordination services for the Town’s streets and utility systems.

STAFF AUGMENTATION AND CIP MANAGEMENT| City of San Bruno, CA CSG provided project and construction management services for the City for capital improvement projects such as the Avenues 3-1 Sewer and Water Replacement Project. CSG acted as an extension of the City’s Public Works Department staff managing the Project, communicating with the City staff, contractor, design consultant, and stakeholders.

Responsibilities included:
• acting as the extension of the City’s staff during the project construction and close out phases,
• reviewing and approving contractor’s schedule, submittals and monthly progress payments, • reviewing and responding to/coordinate responses to RFIs and submittals by contractor, • attending field meetings and leading weekly construction meetings with City staff, and contractor,
• monitoring contractor’s performance and coordinating daily inspection with City staff, • preparing and negotiating construction change orders with contractor for City’s approval. 36 CITY OF EAST PALO ALTO
On-Call Professional Services
23 5 | TRANSPORTATION ENGINEERING SERVICES
CSG has partnered with Advanced Mobility Group (AMG) to provide Transportation Engineering Services. AMG has prepared and reviewed several multimodal plans, ITS Master Plans, systems engineering, Traffic Safety studies, traffic signal warrants, parking studies, parking data, curb management, and development review. AMG’s transportation team has completed many traffic studies for environmental documents for several cities in San Mateo County (Belmont, Palo Alto, Menlo Park, San Mateo) Santa Clara County, Alameda County and Contra Costa County. Their traffic study experts understand the importance of proactive modeling to determine potential impact in traffic circulation to the surrounding area due to the change in land use conditions. They have assisted planners in both the public and private sectors in making major land use and other development decisions, to determine the impact of a new development on the surrounding transportation system, and to develop mitigation measures that will help to lessen or eliminate any negative impacts. AMG is fully aware and up to speed of the changing methodologies in assessing impact and the need for creativity in developing Transportation Demand Management (TDM) measures to make direct and effective mitigation to the network surrounding the development.

Conduct Traffic Impact Studies for New Developments and Redevelopment Projects The key to successful development review is a full understanding of the development review norm of the City. The timely review requires local knowledge and regional and state regulatory awareness, especially with larger projects. AMG’s approach to development reviews remains flexible to provide maximum benefit to city staff. Given their experience in this task, they would help develop checklists for items to be reviewed and shared with developers, develop traffic impact analysis guidelines, coordinate with internal and external review teams to streamline the process and make it more transparent to reviewers and developers as well.

Perform Traffic Signal Warrant Analyses, Intersection Capacity Analyses and Corridor Studies To ensure effective traffic signal warrant analyses, intersection capacity analyses, and corridor studies, it is crucial to follow best practices in data collection, analytical methodologies, and industry standards.

For traffic signal warrant analyses, data collection involves gathering traffic volumes, crash data, and geometric data. The analysis uses criteria from the California Manual on Uniform Traffic Control Devices (CAMUTCD) and software tools like Synchro or HCS. Documentation includes a warrant justification report detailing the analysis, findings, and recommendations.

Intersection capacity analyses focus on evaluating the operational efficiency of intersections. Data collection includes turning movement counts, signal timings, and geometric layouts. The analysis uses methodologies from the Highway Capacity Manual (HCM) and simulation models like VISSIM, Synchro, or SIDRA to determine Level of Service (LOS), delays, and queue lengths. Recommendations may include geometric improvements, optimized signal timings, and alternative control measures. Calibration with field conditions and stakeholder engagement are essential for accuracy and prioritization.

Corridor studies analyze traffic flow, safety, and operational performance along transportation corridors. Data collection involves continuous traffic volume and speed data, crash reports, and geometric features. The analysis examines traffic flow characteristics, safety, and operational performance using tools like Synchro, HCS, and VISSIM. Recommendations include short-term and longterm improvement strategies, such as roadway widening, access management, and signal coordination.

Geographic Information Systems (GIS) are used for spatial analysis, and community engagement is vital for gathering input and support for proposed improvements. 37 CITY OF EAST PALO ALTO
On-Call Professional Services
24 Relevant Experience
ON-CALL TRANSPORTATION PLANNING AND ENGINEERING SERVICES | City of Belmont, CA Christopher Thnay and the AMG team members are currently providing on -call transportation engineering services to the City of Belmont. Activities include, but are not limited to, planning and traffic impact analysis (TIA) and traffic operations analysis, signal timing and design; Complete Streets and bicycle and pedestrian policy, design elements, and implementation; grant application support; safety and parking studies; and ITS. As project manager, Christopher Thnay conducted a Peer Review of Traffic Impact Analysis (TIA) as well as completed various projects including:
• Review of 800 Laurel TIA - Hill Street Townhomes, El Camino Real TIA - Belmont Affordable Housing Development, 800 Belmont TIA - Belmont/Rousseau • Conducted RRFB Pedestrian Safety Study
• Conducted engineering traffic survey
• Estimated fair share of infrastructure improvements
• Conducted PS&E Design
• Traffic Signal and Roadway Safety Improvements
• Safety roadway improvements
• Implemented Bicycle and Pedestrian Improvements
ON-CALL TRANSPORTATION PLANNING AND ENGINEERING SERVICES | City of Patterson, CA AMG has been providing on -call services since 2010 and recently assisted in preparing a Transportation Infrastructure Master Plan (TIMP) which will provide a long-term guide for the City plan for future growth. The project included utilizing the StanCOG model to develop 2040 forecasts and determine traffic impact on future roadways, including intersection safety analysis and development of 30% conceptual plan line drawings. AMG staff also provided the following on-call traffic engineering services:
• Prepared roundabout PS&E design and documents for the E-76 • Coordinated with Caltrans
• Assisted review of I-5/Sperry Avenue PAED
• Used StanCOG model
• Determine roadway expansion requirements
• Estimate cost fair share
• Developed pedestrian safety analysis and RRFB design
• Implemented Bicycle and Pedestrian Improvements
• Prepared traffic element for General Plan update
• Prepared improvement triggering analysis
• Prepared successful grant applications - CMAQ, HSIP Funding • Prepared various traffic study for EIRs
• Developed traffic signal management, design, construction, and signal timing • Prepared traffic analysis including peer reviews
• Prepared engineering traffic survey
• Completed TIF fee
• Presentations at Council meetings
38 CITY OF EAST PALO ALTO
On-Call Professional Services
25 ON-CALL TRANSPORTATION PLANNING AND ENGINEERING SERVICES | City of Patterson, CA AMG team members are currently providing on -call transportation engineering and staff augmentation services to the City of Concord. Joy Bhattacharya is the project manager on this contract. Activities include, but are not limited to, the following:
• Grant Application: Assisting the City with preparation of grant applications related to TFCA, ATP, HSIP, Safe Routes to School, etc.
• Traffic Impact Study Review: Preparing and overseeing traffic impact studies, reviewing development
applications and interagency coordination.
• Transportation Planning: Complete Streets, pedestrian, and bicycle planning and design.
• Signal Timing/SCATS & Traffic Operations: AMG staff is assisting with the development of signal timing plans, including the signal operations updates for the City, which operates on ATMS.now.

AMG is also acting as liaison between Western Pacific Signals and the City to resolve any issues with the signal timing system. Assisted signal communications upgrade. • General Engineering, including safety analysis and SWITRS analysis. 39 Appendix
Team Resumes
40 1
Hatem

LICENSES &

CERTIFICATIONS
Professional Civil Engineer
State of California | 46995
Professional Project Manager
State of California | 195197

EDUCATION
Master of Science,
Structural Engineering,
Washington University
| St. Louis, MO
Bachelor of Science,
Civil Engineering,
Washington University
| St. Louis, MO
Project Management Certificate
San Jose State University
| San Jose, CA

PROFESSIONAL AFFILIATIONS
American Public Works Association
South Bay Transportation
Officials Association
Project Management Institute
Ahmed PE, PMP
Senior Principal Engineer
Mr. Ahmed began his career as a Transportation Engineer and Resident Engineer/Structural Representative with the California Department of Transportation (Caltrans) Districts 4 and 59. Since then, Mr. Ahmed amassed over 35 years of diverse experience in the transportation field, including planning and budgeting, design management, agency and stakeholder coordination, program management, and construction management. His vast experience ranges from delivering small projects to complex programs, valued at over $1 billion.

Prior to joining CSG, Mr. Ahmed served as the California High-Speed Rail (CAHSR) Program Oversight Project Manager for 400 miles of rail system in Northern California and the Central Valley. He also served as the Deputy Program Manager/Engineering Manager for the Santa Clara Valley Transportation Authority Highway Program, in charge of managing the design and construction of $800 million transportation improvements. Additionally, he was the Deputy Program Manager/Construction Manager for the $400 million San Francisco International Airport Expansion Program, responsible for the program and comprehensive construction management services for a series of projects.

RELEVANT EXPERIENCE
Engineering/Project Management Services | Town of Hillsborough, CA As CSG’s Contract Manager for the Town of Hillsborough (Town) Engineering and Project Management services, Mr. Ahmed oversaw CSG’s design, land development review, project management, stormwater inspection, and construction management services. His responsibilities included coordinating with the Town’s Public Works Department and administrative staff to facilitate our team in providing these services.

Stinson & Monte Vista Sewer/Water Improvement | City of Vacaville, CA Mr. Ahmed served as the Principal-in-Charge on the project. The project includes engineering design and preparation of PS&E for replacing 3,700 linear feet of sanitary sewer main and 2,250 linear feet of water main along Stinson and Monte Vista Avenues. The project aims to modernize the City’s water and sewer infrastructure to meet current and future demands, ensure regulatory compliance, and support sustainability. Scope includes upsizing utilities, installing new manholes and cleanouts, replacing services, and upgrading meters to AMI where needed. Given the project’s location near residential, commercial areas, and Vacaville High School, CSG and the City are coordinating with property owners and the school district to reduce service disruptions and maintain access.

Warm Springs BART West Access Overcrossing | City of Fremont, CA Mr. Ahmed was the Project Manager for the independent bridge check and constructability review of the $45 million Warm Springs BART Pedestrian Overcrossing. This project created an iconic pedestrian overcrossing over UPRR tracks and connected the Warm Springs/South Fremont BART Station to the newly developed area on the west side of the tracks that includes the Tesla Training facility.

The project involved the construction of a 147-foot-long truss span and a 102-footlong iconic cable-stayed steel span, which also included a staircase, elevator, and escalator. CSG’s scope of work included the review of the PS&E to ensure it met BART design standards. CSG also organized with multiple stakeholders (City staff, BART, and the design consultant) to resolve all comments.
41 Lawrence

LICENSES &

CERTIFICATIONS
Professional Civil Engineer
State of California
| C57397
Professional Land Surveyor
State of California
| L7934
Qualified Stormwater
Designer/Practitioner
| 23449

EDUCATION
Bachelor of Science,
Civil Engineering,
California Polytechnic
State University
| San Luis Obispo, CA

PROFESSIONAL AFFILIATIONS
American Council of
Engineering Companies
East Bay Chapter
Past President (2013-2014)
American Public Works Association
American Society of Civil Engineers
Lau PE, PLS, QSD/P
Senior Principal Engineer
Mr. Lau has over 30 years of civil engineering design and project management experience. He possesses a strong technical background in the master planning, design, and construction of Caltrans and local roadways, complete streets, roundabouts, parking lots, drainage and utility improvements for public agencies.

RELEVANT EXPERIENCE
North Laguna Creek, Big Horn and Franklin Boulevard Improvements | City of Elk Grove, CA Mr. Lau is the Project Manager responsible for the construction of pedestrian and bicycle safety improvements and pavement rehabilitation for a total of about two miles of arterial segments along Franklin Boulevard and Big Horn Boulevard. The scope of the project includes evaluation of existing pavement condition, pavement rehabilitation treatments and repair of base failures along Big Horn Boulevard, preservation of existing survey monument, reconstruction of curb ramps to meet ADA requirement, adjustment of pedestrian push buttons if needed to meet accessibility standards, adjustment of existing utilities to pavement finished grade, creation of one-way Class IV bikeways on Franklin Boulevard and buffered Class II bike lanes on Big Horn Boulevard, addition of green pavement markings in bike-vehicle conflict areas, and pavement marking restriping in accordance to the latest City, Caltrans and CA MUTCD standards, and coordination with Caltrans Division of Local Assistance for obtaining E76 Authorization to Proceed Construction.

Marin Avenue Pavement and Curb Rehabilitation Project | City of Albany, CA Mr. Lau managed the review, evaluation, and recommendation of pavement rehabilitation treatment alternatives along Marin Avenue and eleven roads for the City. The scope included assessment of existing site conditions, selection of pavement treatment types, repair of base failures, crack sealing, pavement patch and leveling, preservation of existing survey monuments, reconstruction of curb ramps to meet ADA requirements, repair of failed curb, gutter and sidewalk, reinstallation of new bike lanes pavement markings and striping, and adjustment of existing utilities to pavement finished grade.

Stinson & Monte Vista Sewer/Water Improvements | City of Vacaville, CA Mr. Lau is the Project Manager responsible for the engineering design and preparation of plans, specifications, and estimates for replacing 3,700 linear feet of sanitary sewer main and 2,250 linear feet of water main along Stinson Avenue and Monte Vista Avenue. The sewer main replacement includes upsizing the existing main, installing new manholes, reconnecting sewer laterals, and installing new cleanouts. The water main replacement involves upsizing and relocating the main, replacing water services, and updating meters with Advanced Metering Infrastructure as needed.

Lone Tree Way Roadway Improvements | City of Brentwood, CA Mr. Lau is the Project Manager preparing design alternatives for phased improvements along Lone Tree Way, a major east-west arterial connector. The project spans from O’Hara Avenue to Tilton Lane, an area expected to experience significant development, including a residential subdivision and a primary school. To address anticipated traffic congestion, the project will implement extensive improvements such as roadway widening, undergrounding overhead utilities, upgrading traffic signals and street lights, installing green infrastructure, rehabilitating pavement, and upgrading sewer, storm, and water facilities. Additionally, traffic operation analysis, signal modifications, right-of-way acquisition, and environmental clearance are required. CSG has prepared design alternative exhibits and cost estimates for near-term, medium-term, and ultimate-term phases to help the City determine the extent of improvements.
42 Sophie

LICENSES &

REGISTRATIONS
Professional Civil Engineer
State of California
| 68110
Professional Land Surveyor
State of California
| 8998
NASSCO PACP/LACP/MACP Certified

EDUCATION
Bachelor of Science, Civil Engineering
University of California Berkeley
| Berkeley, CA

TRAINING
California Subdivision Map Act
(Annual)
Municipal Regional NPDES Permit
(On-going)
Bay Area Hydrology Model (BAHM)
Truong PE, PLS
Senior Principal Engineer
Ms. Truong has been deeply involved in all facets of Land Development for over 25 years.

She has consistently offered technical guidance and vital insights to our municipal clients on numerous projects, ranging from urban infill and small rural developments to largescale, high-profile economic development projects across California. She is highly skilled at reviewing Entitlement documents, engineering plans and associated studies, and final subdivision maps or other land transaction documents for projects of all types and sizes; ranging from small lot line adjustments or single-family residence grading as part of building permit plans sets, to large mixed-use and phased development projects. Her expertise includes evaluating projects for compliance with Local Ordinances, Entitlement documents, CEQA mitigation measures, Regional and State NPDES Permit requirements, the California Subdivision Map Act, the Land Surveyor’s Act, and other relevant permits or regulations enforced at the municipal, state, and federal level. In her role overseeing the Land Development Review Division, she regularly collaborates with project applicants and City personnel, including City Attorneys and City Engineers, during the pre-application phase to tackle challenging projects; and continues to provide expert technical support to City staff through the final approval and permitting phases. Her expertise includes all facets of engineering design, subdivision regulations and mapping practices, and title and land transaction issues. She also performs quality control of engineering or mapping review comments, and regularly signs subdivisions maps as Acting City Surveyor (and occasionally as Acting City Engineer).

RELEVANT EXPERIENCE
Fort Ord Redevelopment Project - The Dunes at Monterey Bay | City of Marina, CA Ms. Truong provided technical support and review services for the mixed-use development of this 420-acre Specific Plan area located within in the former Fort Ord. This included phased parcel and final maps in commercially zoned areas, residential tract maps, and lot mergers.

Ms. Truong met with City Planning and Engineering staff, and the Developer’s team to review and discuss the City’s Specific Plan requirements, Disposition and Development (DDA) and Development (DA) Agreements, existing easements, access issues and general circulation, and backbone infrastructure requirements throughout the development. She reviewed all engineering plans and parcel and final maps for approximately 6 years of initial redevelopment at the site.

General Vacation of Capitol Ave, University Plaza Project | City of East Palo Alto, CA Ms. Truong assisted the City Attorney and Engineering Staff with the vacation of a large section of Capitol Avenue; a public street that was currently in use and adjacent to the US-101 offramp at University Avenue. She assisted the City with general requirements and document preparation, reviewed staff reports for Council Meetings and reviewed all survey and mapping work prepared by the developer’s team. She assisted the City with public notifications and notifications to public utilities for relocations of utilities located within the street to be vacated. She also reviewed all documents associated with the lot merger for the associated project.

Various Projects | City of Daly City, CA
Ms. Truong provided Engineering Plan review and NPDES post-construction treatment measure review, inspection, and O&M Agreement review services for multiple small to midsize residential and commercial projects in the City of Daly City, including but limited to Dick’s Sporting Goods within the Serramonte Shopping Center, the Annie St. 22-Lot Residential Subdivision, the Chinese Cemetery located at 4650 Callan Blvd, and the Garden Valley 50-Lot Subdivision.
43 Son

LICENSES &

CERTIFICATIONS
Professional Civil Engineer
State of California
| 97167
Qualified SWPPP
Developer/Practitioner (QSD/QSP) |
State of California #83529
Caltrans Resident
Engineer’s Academy
NASSCO PACP/LACP/MACP Certified

EDUCATION
Bachelor of Science,
Civil Engineering
San Jose State University
| San Jose, CA

PROFESSIONAL AFFILIATIONS
Toastmasters International
Secretary Club: 4840673
Hoang PE, QSD/P
Senior Project Manager
Mr. Hoang brings over 15 years of experience providing design and plan review support services to municipal agencies. Since joining CSG, his primary focus has been in public works design projects, ranging from paving design, utility systems, and topographic surveys. In addition to serving as the project engineer in preparing PS&E packages for various design projects, Mr. Hoang has also been responsible for coordination with local agencies, project stakeholders, and subconsultants.

More recently, Mr. Hoang has been responsible for a variety of plan and map check reviews. His 10+ years of map review experience includes providing technical feedback and support in reviewing final/tract and parcel maps, lot line adjustments and mergers, easement dedications and abandonments, certificates of compliance, and many other mapping related documents and issues throughout Northern California. Mr. Hoang also provides engineering review for various projects, from design review during entitlements to building permit issuance ranging from minor single-family residence improvements projects to large multi-family residential and mixed-use projects. His review expertise incorporates conformance against any and all relevant Local Ordinances, Entitlement documents, NPDES Permit regulations, the California Subdivision Map Act and Land Surveyor’s Act, and any additional local, state and federal requirements.

RELEVANT EXPERIENCE
Development Review of Various NH Tracts | City of Mountain House, CA Serving as the Project Manager and point of contact to the City, Mr. Hoang provided and coordinated comprehensive consultant civil, lighting, structural and landscaping review services for various off-site and on-site improvements for new residential neighborhood tracts including parks and trails, recreational facilities and community gardens. Mr. Hoang also provided the City with consistency review of the various improvement plans against subdivision Tract/Final Maps for consistency in showing dedications, easements, lot configurations and layouts.

Engineering Plan Review Services | Town of Portola Valley, CA Mr. Hoang provided the Town of Portola Valley with various engineering review services related to minor single-family residence improvements and remodels. Reviews ranged from on-site improvement plans and support documents during the planning-level Entitlement phase to Building Permit application plans. Review efforts included reviewing grading, drainage, utility and stormwater improvements for compliance with Town and County standards, as well as NPDES MRP Provision C.3 requirements.

SWPPP Review | Various Agencies
As a QSD, Mr. Hoang has provided technical review support of Stormwater Pollution Prevention Plans (SWPPP) on behalf of municipal agencies in conjunction with large development projects, most recently for the City of Livermore and Town of Los Gatos. In reviewing SWPPPs and associated support documents, Mr. Hoang is responsible for ensuring that the State Water Board’s NPDES Construction Stormwater General Permit is adhered to for sites and projects that meet or exceed one acre of disturbed land. 44 David

LICENSES &

CERTIFICATIONS
Professional Civil Engineer,
State of California, C78138

EDUCATION
Bachelor of Science,
Civil Engineering
University of California Davis
Davis, CA

PROFESSIONAL AFFILIATIONS
American Public Works Association
American Society of Civil Engineers
Seto PE
Principal Engineer
Mr. Seto is a senior engineer with experience in the transportation field. Mr. Seto has served as a project engineer for multiple transportation projects. His responsibilities have included preparation of plans, specifications, and estimates for streetscape improvements, pavement rehabilitation, drainage, ADA curb ramps, signing, striping, electrical, and traffic signal improvement projects. In addition, he is efficient in plan check that relates to his design background. He is knowledgeable and has prepared designs for Caltrans, CA-MUTCD, Counties, and City standards. He is proficient in the use of AutoCAD Civil 3D.

RELEVANT EXPERIENCE
2019, 2021, 2023 & 2025 Street Resurfacing Projects | Town of Hillsborough, CA Mr. Seto served as Project Manager for multiple years of street resurfacing projects, which consisted of over 100 miles of pavement rehabilitation utilizing Hot Mix Asphalt (HMA) or Rubberized HMA Overlay, Mill and Replacement, Slurry Seal, Micro-surfacing, Cape Seal, Crack Seal, and base failure repair. The associated project improvements also include signing and striping, utility adjustment, ADA curb ramp upgrade, monument preservation, signal modification, bid and construction support.

FY20-21 & FY23-24 Street Resurfacing on Federal-Aid Streets | City of Stockton, CA Mr. Seto served as Lead Project Engineer for the two years of street resurfacing projects that involved local and federal funding requirements. The project consists of pavement rehabilitation utilizing HMA/RHMA Mill and Replacement, Full-depth Reclamation (FDR), and slurry seal. Other key project improvements include signing and striping, utility coordination and adjustment, ADA curb ramp upgrade, monument preservation, signal modification, Caltrans encroachment permit coordination, Federal-aid E-76 authorization for construction support, bid and construction support.

Lone Tree Way Widening Phase 1 and 2 Project | City of Brentwood, CA Mr. Seto served as Lead Project Engineer for the Lone Tree Way Widening project, which consists of pavement rehabilitation, roadway widening, new sidewalks, driveways, stormwater C.3 requirement analysis and calculations, bio-retention, right of way acquisition, utility adjustment, signing and striping, drainage improvement, signal modification, Rectangular Rapid Flash Beacon (RRFB), street lighting, bid and construction support.

Glen Loma Ranch | City of Gilroy, CA
Mr. Seto provided engineering plan check focusing on the civil, signing, joint trench, striping, traffic signal and street lighting for this 360-acre development, which will include 1600 units of varying size and residencies, divided into 19 residential neighborhoods, a new fire station, town center commercial area, preserved open space, and major bicycle and pedestrian system. He completed review of Phase 1A of this project which includes three subdivision improvement plans with a total of 274 units, two roundabouts, and a city park.

ADDITIONAL PLAN CHECK EXPERIENCE
Mr. Seto has worked on various plan check projects where he was responsible for signing, striping, photometric, signal, and street lighting review. Projects include:
 City of Mountain House - NH 'A' In-Tract A5 Mini Park and Tract 4216 NH H14 (street lighting and photometric)
 City of Mountain View - Charleston Corridor (signing and striping and electrical review)  City of East Palo Alto - Sobrato II (signal and street lighting review)  City of East Palo Alto - University Plaza Phase (signal and street lighting review)  Town of Los Gatos - North 40 (signal and street lighting review) 45 Michael

LICENSES &

CERTIFICATIONS
Professional Civil Engineer
State of California
| C56550
Qualified SWPPP
Developer/Practitioner
| 25565

EDUCATION
Bachelor of Science, Civil Engineering,
San Jose State University
| San Jose, CA

PROFESSIONAL

AFFILIATIONS
South Bay Transportation
Offices Association (SBTOA),
Past President
Fisher PE, QSD/P
Principal Engineer
Mr. Fisher is a civil engineer with over 28 years of experience in civil/roadway design, drainage design, traffic engineering, specification writing, engineering report writing and project management. He has managed teams of engineers, working to deliver over a dozen projects ranging in size from $20,000 to $22,000,000 with project status ranging from project initiation/feasibility/study phase to approval/environmental phase to final design and construction. Mr. Fisher has extensive experience working on roadway design, including intersection and median projects. His design work includes horizontal and vertical geometric layout, utility coordination, traffic signal design, signing and striping design and drainage design. His projects have incorporated current LID design practices including biofiltration, infiltration, and detention basins.

RELEVANT EXPERIENCE
2024 Pavement Rehabilitation Project | City of Santa Clara, CA Mr. Fisher serves as Project Manager for the City’s annual pavement rehabilitation project. The scope of work consists of pavement maintenance and rehabilitation at various streets citywide. The work is comprised of the following features: slurry seal, repair of failed pavement (deep[1]lift), cold milling of existing pavement, hot mix asphalt pavement resurfacing, replacement of traffic signal loop detectors, adjusting of valve boxes, manholes, and surface utility features, adjusting and replacing street survey monuments, replacement and installation of accessible concrete curb ramps, and traffic markers, striping and pavement markings.

Burlingame Station Pedestrian Improvements | City of Burlingame, CA Mr. Fisher served as the Design Project Manager for this project to improve pedestrian accessibility and connectivity, implement traffic calming features and implement community enhancements including green infrastructure and parking enhancements while preserving a large heritage Oaktree. He led the evaluation of field conditions, as well as previous neighborhood studies and community input to come up with a staff preferred alternative and present it to the community.

Britton School Sidewalk & Traffic Enhancements Project | City of Morgan Hill, CA Mr. Fisher served as the Project Manager for improvements around the Britton School in Morgan Hill. The project will improve the off-site frontage of the Britton School along Monterey Road and Central Avenue. This ultra-fast paced project schedule aimed to begin construction in Summer of 2020 – a four month design schedule from topo survey to bid documents. The project included replacing existing sidewalk with a wider pedestrian friendly ADA compliant sidewalk pathway including new ramps and driveways.

Citywide 2018-2019 & 2019-2020 Pavement Rehabilitation Projects | City of Daly City, CA Mr. Fisher managed the design of two projects simultaneously. Both projects involved pavement rehabilitation as well as traffic calming and pedestrian elements that include curb extensions, crosswalk and ADA improvements. In order to meet desired construction schedule, the City required an expedited design schedule for both projects. While the scope was extensive, exceeding $3M in construction, Michael managed the projects within a very compact 2-month site assessment/feasibility time period and a 2-month design schedule.

Neighborhood Street Enhancement | City of Redwood City, CA Mr. Fisher served as the Project Manager for improvements in three adjacent neighborhoods to the Stanford University Office Campus. The goals of the NSEP are to improve traffic safety, mobility, accessibility, and provide enhanced streetscapes. The City also received a $250,000 dollar grant for additional improvements from the City/County Association of Governments of San Mateo County. All improvements are located in the City of Redwood City, except 3 projects are located in unincorporated San Mateo County, and 5 are located in the County and the City. This required additional coordination with the two jurisdictions and inclusion of both jurisdiction’s standards in the documents.
46 Ed

LICENSES &

CERTIFICATIONS
Professional Civil Engineer
State of California
| 039925

EDUCATION
Bachelor of Science,
Civil Engineering
California Polytechnic
State University
| San Luis Obispo, CA

PROFESSIONAL

AFFILIATIONS
American Society of Civil Engineers
(ASCE)
American Public Works Association
(APWA)
Slintak PE
Principal Engineer
Mr. Slintak has over 35 years of experience in all aspects of transportation and municipal engineering, including project management and delivery of utility projects, and design group management. His design experience encompasses a wide variety of projects, including sewers and utilities, highways and streets, traffic signals and signing, street lighting, information technology systems, bus and rail maintenance facilities, and water treatment facilities.

RELEVANT EXPERIENCE
Howard Street Sanitary Sewer Line Rehabilitation | City of Stockton, CA Mr. Slintak served as the project manager for the replacement of 6-inch vitrified clay pipe (VCP). The project scope included review of existing sewer pipe and manhole conditions, preparation of a design report with recommendation and selection of sewer replacement measures and alternative, sewer bypassing methods, and preliminary and final design services leading to the completion of plans, specifications and engineer estimate for construction, public outreach, support during bidding and construction.

Pilgrim – Union Streets Easement Sanitary Sewer Line| City of Stockton, CA Mr. Slintak serves as the project manager for determining the rehabilitation measures and alternatives to evaluate and address capacity deficiencies, pipe deterioration and structural failures of an existing 6-inch diameter vitrified clay pipe (VCP) sanitary sewer line. The total length of the sewer line within the project area is approximately 384 feet. The project scope includes review of the existing sewer pipe and manhole conditions, preparation of a design report with recommendation and selection of sewer rehabilitation treatment types and sewer bypassing methods, and preliminary and final design services leading to the completion of plans, specifications and engineer’s estimate for construction, public outreach and support during bidding and construction.

Ahwanhee Drive Water, Sewer, And Complete Street Repair Project | City Of Millbrae, CA
Mr. Slintak served as the Project Manager for waterline, sewer line, and roadway improvements along Ahwanhee Drive. Due to the aging utility infrastructure and deteriorating roadway pavement, the City initiated a complete street repair project.

Utility work as part of the complete street repair project included replacement of the existing sanitary sewer main, reconnection of sewer laterals, installation of new cleanouts and backflows, relocation of the existing water main, and replacement of water services up to the meter where necessary. The project also included rehabilitation of the existing pavement, installation of ADA compliant curb ramps, and spot repairs of concrete curb, gutter, and sidewalk where deficiencies were noted.

Finally, the existing streetlights along the corridor were upgraded with new street light poles and LED fixtures, new street light pull boxes were installed, and a new street light conduit was installed in the roadway.

Santa Cruz, San Diego, and Guadalupe Water Main Replacement Project | City of Daly City, CA
Mr. Slintak serves as the Project Manager for waterline improvements along Santa Cruz, San Diego and Guadalupe Ave. The project abandons and replaces existing water main to address fire flows and aging infrastructure. Project work includes replacement of 1,655 linear feet of water main, water services up the meter, meters less than ¾”, hydrants, valves, blow-offs, fittings, and associated appurtenances.

Other work includes removal of water service manifolds, replacement of all meter boxes (including traffic-rated boxes), and replacement of W-2 combination domestic/fire services. The project has reached the 35% design milestone and is under review with Daly City.
47 [email protected] | P: 415.688.0024

EDUCATION
M.S. Transportation
Engineering/Operations
Research, University of
Delaware, Newark, Delaware.
2001
M.Eng Transportation
Engineering, University of Tokyo,
Tokyo, Tokyo.1995
B.Tech (hons) Civil, Indian
Institute of Technology,
Kharagpur, West Bengal. 1992

CERTIFICATIONS
Professional Engineer #68928,
California Board for Professional
Engineers, Land Surveyors, and
Geologists
Professional Engineer #1103,
Professional Traffic Operations
Engineer

INTELLIGENT

TRANSPORTATION

SYSTEMS
 ITS System Review & Needs
Assessment
 Traffic Management Centers
 Traffic Operations
 Knowledge of Existing &
Emerging Transportation
Technologies
 Innovative Congestion
Management Strategies
 Stakeholder Coordination
Joy Bhattacharya, PE-PTOE
Vice President
Joy is AMG’s Vice President of Innovative Transportation Solutions.He has in-depth experience in the development, design and implementation of various engineering strategies in major metropolitan areas, including Adaptive/Responsive Traffic Signal Systems and Transit Priority Systems; Incident Management Plans; preparation of PS&E for field implementation of CCTV, Changeable Message Signs, Highway Advisory Radio, Ramp Metering and ATMS systems; and freeway and arterial operations using micro-simulation. Local projects to his credit include the Mountain House ATMS, City of Hayward Adaptive Signal Systems, Webster Street SMART Corridor System, SR-4 and I-80 Integrated Corridor Management.

Project Experience
Countywide Smart Signals Project, Contra Costa County, CA (Project Manager) (Project Manager).

Contra Costa Transportation Authority (CCTA) is leading a Countywide Smart Signals Project to upgrade traffic signal and communication systems at 328 intersections within Contra Costa County throughout the 19 cities/towns and unincorporated communities located along major arterial streets and roads designated as Routes of Regional Significance. Joy and his traffic engineers designed CCTA’s Countywide fiber master plan, prepared the inventory of all the signals on the routes of regional significance, as well as the conceptual plan for the upgrades. AMG was successful in helping CCTA attract additional funding for the project through several winning grant applications. Implementation of the planned Intelligent Transportation System (ITS) elements will unify Contra Costa County’s signal technology and communication systems to optimize traffic flow.

V2X Signal Lab, GoMentum Station, Concord, CA (Project Manager) Joy led the design and implementation effort of a state-of-the-art CAV V2X Signal Lab at GoMentum Station, that will be dedicated to research, training, and testing of CAV hardware and software technologies. Traffic engineers in Contra Costa County and the Bay Area will have access to traffic signal cabinets, multiple traffic signal controllers, video detection, DSRC/5G communication, and other traffic signal related equipment, to test the connectivity and safe crossing of CAVs equipped with On-Board Units (OBUs).

The significance of this effort is that City traffic engineers will no longer need to use their own maintenance shop and scarce resources for testing AV connectivity for safety. The unique environment of the VzX Signal Lab will expose traffic engineers and technicians to the complexities of signal deployment and prepare us for future CAV operations, including setup and maintenance of traffic signal controllers, conflict monitors, load switches, detection and DSRC/5G based communication systems on traffic signal cabinets. The lab offers the opportunity for hands-on experience working with futuristic traffic signals and associated technologies, testing various CAV and DSRC functional services, including collision avoidance, ATSPM, Emergency Vehicle Preemption, Vulnerable User Services, V2V, V2I, V2P, and V2C communications. Additionally, the lab is poised to educate and train signal technicians and traffic engineers in both the public and private sectors. 48 Advanced Mobility Group | [email protected] | P: 925.322.9921

EDUCATION
MS, Transportation Planning
& Management - Stanford
University, Stanford, CA
BS, Civil & Environmental
Engineering - University of
Wisconsin, Madison, WI

REGISTRATIONS
Traffic Engineer #1771, State
of California
Certified Planner #10403,
AICP

TRAFFIC

ENGINEERING
 Traffic Operations Analysis
 TIA
 Complete Streets
 VMT Analysis
 Plan Checking
 Traffic Impact Fee
 Engineering Traffic Study
 Parking Evaluation
 TDM/Ped/Bike Plan
 Travel Forecasting Model
 Roads, Signals,
Developments & Land Use
Data Analysis
 Scenarios Evaluation
Mitigation Measures
Christopher Thnay, P.E., AICP
Senior Principal
Christopher has more than 35 years of experience in transportation engineering for large planning and operation projects around the San Francisco Bay Area. He is focused on fostering a healthy balance between land use and transportation needs, and has expertise in corridor studies, context sensitive roadway design, traffic impact and parking studies, circulation plan, safety audits, traffic calming, and general plan roadway policies and programs.

Project Experience
VMT/Local Transportation Analysis
AMG has been involved with many VMT evaluations since implementation of Senate Bill (SB) 743 since July 1, 2020. Projects included San Joaquin County, Alameda County, Livermore, Hayward, Oakland, Belmont, American Canyon, San Mateo and Stockton.

Mountain House On-Call Projects, Ca. On-call projects for the City including Specific Plan (multimodal functional classification), Town Center Traffic Study, Traffic Calming Study, Citywide Traffic Monitoring Plan, High School Impact Study, Traffic Impact Fee and performed plan checks since 2017.

City of Patterson On-Call Projects, Patterson, Ca. General Plan Update, Infrastructure Master Plan, roundabout PS&E design, Community Facilities District (CFD) Impact Fee Study; Traffic Monitoring Plan; Safety Review; West Patterson EIR, CMAQ & HSIP Funding, TIF, etc.

City of Belmont On-Call Projects, Belmont, Ca. Peer reviews all traffic impact study & VMT report. This includes reviews to meet multi-modal standards, bike/ped Master Plan, parking ordinance and pays fair share.

City of Palo Alto On-Call Projects, Palo Alto, Ca. Completed several projects including Updated Congestion Management Program (CMP); Embarcadero Road/Paly High School Plan Line Study;
Charleston/Arastradero Road-Diet Study; Citywide Model Preparation; Citywide Plan Line Study, Caltrain signal preemption, signal warrants.

San Carlos Avenue Pedestrian Safety Improvement, San Carlos, CA Assisted City to win the Safe Route to School (SRTS) funding for safety improvement. Designed the Rectangular Rapid Flash Beacons (RRFB).

Safe Routes to School (SRTS) & School Studies
• Arundel Elementary School, Brittan Acres/St. Charles School • Las Palmas Elementary School, Patterson
• Livermore Charter School, Livermore
• Wicklund Elementary School, Mountain House
49 WWW.CSGENGR.COM
888.794.2016

CENTRAL COAST
• Paso Robles •

SOUTHERN CALIFORNIA
• Irvine •

OFFICES

THROUGHOUT

CALIFORNIA

SAN FRANCISCO BAY AREA
• Foster City • San Jose • Pleasanton •

SACRAMENTO REGION
• Sacramento •

CENTRAL VALLEY
• Newman
50 City of East Palo Alto
On-Call Development Review Support
& Other Engineering Services
MARCH 4, 2026
51 Cover Letter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Firm Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Relevant Experience . . . . . . . . . . . . . . . . . . . . . . . 3 Resumes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Billing Rates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Table of Contents
HERCULES BAYFRONT MASTERPLAN Rendering courtesy of Sargent Town Planning. 52 CSW ST2
303 Twin Dolphin Drive Redwood Shores, 6th Floor, Redwood City, CA 94065 | t. 415-533-1864 | www.cswst2.com March 4, 2026
City of East Palo Alto
Attention: Batool Zaro, Senior Engineer
1960 Tate Street
East Palo Alto, CA 94303
[email protected]
Subject: Statement of Qualifications for On-Call Consultant Development Review & Engineering Support Services
Dear Ms. Zaro:

CSWST2 submits our qualifications to provide on-call development review and engineering support services to the City of East Palo Alto. We understand the City is seeking assistance with development review, grading and off-site improvement plan review, map review, and transportation engineering services to help support staff in processing development and public infrastructure projects.

Our team is currently supporting the City on the University Avenue Grand Corridor Project and the Priority Parks initiative. Through this work, we have developed familiarity with the City’s priorities and review processes, allowing us to provide responsive technical support and coordinate effectively with City staff and project applicants.

CSWST2 routinely assists public agencies throughout the Bay Area with plan review, civil engineering, surveying, and transportation engineering services. Our team of civil engineers, planners, landscape architects, and surveyors supports municipalities with both development review and infrastructure design, providing timely and practical technical input that helps projects move efficiently from review to implementation.

Julia Harberson will serve as the City’s primary point of contact and will coordinate our team’s support as needed. Julia can be reached at [email protected] or (415) 884-6443.

We appreciate the opportunity to continue working with the City of East Palo Alto.

Sincerely,
CSWST2
Julia Harberson, PE, LEED AP
Principal
53 ON-CALL SERVICES CSW ST2 | 2
01 / FIRM PROFILE

LOCATIONS
Pleasanton, CA
Berkeley, CA
Richmond, CA
Novato, CA
Redwood City, CA
Petaluma, CA
San Jose, CA
CSWST2 is a design firm specializing in economical and environmentally sustainable projects across the recreation, urban infill, transportation, education, and public infrastructure sectors. Our team comprises 45 professionals, including civil and traffic engineers, urban planners, landscape architects, and surveyors. With almost 70 years of expertise in aiding the Bay Area’s development, we deliver innovative, cost-effective, and practical solutions to address the infrastructure challenges in our communities.

Our firm is a California Corporation that maintains offices in Novato, Pleasanton, Richmond, Petaluma, Redwood City, Berkeley, and San Jose.

Our Department of Industrial Relations Number is PW-LR-1000430989.

Civil Engineering
• Site development
• Utility infrastructure
• Storm water quality
• Fine & mass grading
• Water resources
• Erosion control
• Public Works
Landscape Architecture
• Open space planning
• Planting & irrigation design
• Park planning & design
• Playground design
• Visualization studies

SERVICES
Surveying
• Topography, Utility, & Boundary Surveys
• Boundary Resolution
• Final Maps
• Construction Staking
Transportation
• Complete streets planning & design
• Intersections
• Bike lane, bike way, & multi-use trails
• Traffic signals
Urban Planning
• Specific plans
• Neighborhood development
• Streetscapes
CSWST2
Adaptive Solutions. Resilient Designs.
54 ON-CALL SERVICES CSW ST2 | 3
02 / RELEVANT EXPERIENCE

CITY OF HERCULES
Hercules Transit Village Master Plan
Hercules, CA
Over the past 20 years, our team has supported
the City of Hercules and private developers in
transforming the site of a former dynamite plant into
the Hercules Transit Village—a resilient, multimodal
waterfront district centered around future rail and
ferry service.

We began by preparing a comprehensive
Transportation and Utility Master Plan to support
phased development, address projected sea
level rise, and incorporate the adaptive reuse of
historic structures. The plan coordinated street and
utility infrastructure with long-term development
projections, and prioritized multimodal connectivity,
emergency access, and sustainable site planning.

Our team also led the final design of the Path to
Transit project, which delivered major infrastructure
improvements including roadway realignments, new
bridge construction, creek restoration, and utility
upgrades—all funded through federal sources.

Refugio Creek, which flows through the project area,
was enhanced through bank stabilization and habitat
restoration efforts that integrated with adjacent
pedestrian routes.

DURATION
2005 - current

KEY STAFF
Robert Stevens, Mike Vidra

CONTRACT AMOUNT
Varying contracts from $100,000 to $1 million

REFERENCE
Jose A. Pacheco
Associate Engineer
City of Hercules
510.799.8247
[email protected]
These improvements established safe, accessible
connections to the waterfront and future transit
facilities while also addressing flooding, stormwater
treatment, and ecological resilience.

We continue to assist the City and private developers
in advancing mixed-use, infill projects that reinforce
the long-term vision for a walkable, connected district. 55 ON-CALL SERVICES CSW ST2 | 4
02 / RELEVANT EXPERIENCE
CSWST2 is supporting the City of East Palo Alto in planning and designing the University Avenue Grand Corridor, a major effort to transform a heavily traveled regional route into a safer, multimodal complete street. The team is leading the civil engineering analysis and conceptual design, evaluating roadway geometry, traffic operations, drainage, utilities, and right-of-way constraints to develop feasible corridor improvements. Proposed concepts integrate pedestrian and bicycle facilities, intersection upgrades, transit enhancements, and traffic calming measures to improve safety and corridor performance. This work will guide environmental clearance, right-of-way coordination, and development of a future PS&E package for implementation.

STATUS
08/2025 - Present

KEY PERSONNEL
Julia Harberson
Jessie Maran

REFERENCE
Batool Zaro, PE
Senior Engineer
City of East Palo Alto
650.853.3166
[email protected]

CITY OF EAST PALO ALTO
University Avenue Grand Corridor
East Palo Alto, CA
56 ON-CALL SERVICES CSW ST2 | 5
02 / RELEVANT EXPERIENCE
Our team supported the City of San Rafael in the rehabilitation of Third and Second Streets, which serve as the primary gateway to downtown. This corridor includes a transit hub, multi-family residential, retail, and commercial uses along a three mile segment transitioning from Highway 101 to the City’s border with San Anselmo. We collaborated with the City, stakeholders, business district, and community groups to improve the corridor for vehicles, pedestrians, and bicyclists.

Key elements of the project included revisions to downtown intersections including new traffic signals and crosswalks to improve pedestrian safety as users walk to retail destinations along Fourth Street. The project also added a Class IV two-way cycle track along Second Street closing a critical gap in the City’s bicycle network.

In coordination with the streetscape improvements, the project replaced the potable water main, sanitary sewer system, and pavement along the corridor. Finally, we designed a fiber optic network to serve the City’s internal communications needs as well as interconnect the traffic signal system. The project opened to the public in January 2024.

STATUS
Completed 2024

KEY PERSONNEL
Robert Stevens, PIC/PM
Josh Woelbing, Survey Manager

REFERENCE
April Miller, PE
Director of Public Works
City of San Rafael
415.485.3409
[email protected]
AWARDS
2025 APWA Norcal Project of the Year -
Transportation $5M - $25M
2025 ACEC Engineering Excellence
Awards - Commendation Award

CITY OF SAN RAFAEL
Third Street Streetscape
San Rafael, CA
57 ON-CALL SERVICES CSW ST2 | 6
02 / RELEVANT EXPERIENCE

CITY OF NAPA
On-Call Civil & Survey Engagements
Napa, CA
On-Call Private Development Review & Engineering
Plan Check
CSWST2 has been serving the City of Napa under its
On-Call Private Development Consultant Services
contract since 2022, providing engineering review and
plan check services to support the City’s Public Works
Division. Our work includes review of subdivision
maps, improvement plans, grading and utility plans,
drainage studies, and technical documents for private
development projects and SB-9 projects.

We’ve contributed to a range of assignments,
including parcel maps for George Street and Third
Street, and subdivision plan checks for projects such
as Monarch Landing and Brown Valley. Our role also
includes coordinating with City staff and applicants to resolve design issues and ensure compliance with City
standards and development conditions.

On-Call Land Surveying Services
Since 2020, our surveying department has provided
a variety of surveying-related services to the City of
Napa. Task orders have included the Salvador Corridor,
which entailed topographic surveying and right-ofway mapping to assist the City with ADA accessibility designs, a Record of Survey prepared for the
STATUS
2020 - present

CONTRACT AMOUNT
Private Development: $300,000
Land Surveying: $500,000

REFERENCE
Alex D. Reynolds
Engineering Assistant, Development
Engineering Division
City of Napa
707.257.9438
[email protected]
Coombsville Corridor project, and mapping related to
future on/off-ramps for a local highway.

In addition, our team recently prepared a base
map and legal descriptions for the City associated
with a total of nine distinct parcels within the Napa
Enhanced Infrastructure Financing District.

An example of drone data for the Coombsville
Corridor project can be found on the linked image
below.

Click me!
58 ON-CALL SERVICES CSW ST2 | 7
02 / RELEVANT EXPERIENCE

CITY OF SAN LEANDRO
On-Call Civil Engineering & Land Surveying Consulting Services San Leandro, CA
in compliance with 8771 of the Professional Land
Surveyors Act.

Land Surveying. Our team has been engaged in
providing land surveying services for the City of San
Leandro. Our experience includes housing and land
development, along with municipal infrastructure
and corridor mapping. We provide map check review
services for housing projects, subdivision map checks,
easement, legal descriptions, and plat reviews across
multiple projects.

Staff Augmentation Shoreline Development. Our
team is supporting the City of San Leandro providing
staff augmentation to perform plan review for the
Shoreline Development Project. The Shoreline
Development Project rehabilitates an approximately
50 acre waterfront area within the City to become
residential and commercial development. Our services
include the review of and comment on surveyrelated mapping, tentative maps, improvement plans, stormwater treatment plans, infrastructure studies,
specifications, cost estimates and permit submittals.

Additionally we attend weekly staff and applicant
team meetings to stay abreast of the City’s needs
for project deadlines and maintain efficiency in plan
approval and permit processing.

Our team has supported the City of San Leandro
on an on-call basis since 2024, providing both staff
augmentation as well as design services. A summary
of the projects includes:

Washington Manor Park. A topographic survey
of a portion of Washington Manor Park located
along Zelma Street in San Leandro. A field crew was
mobilized to collect topographic data of the entire
park area.

Memorial Park Merger. Lot Line adjustment
merger services were provided for Memorial Park
on Bancroft Avenue in San Leandro. We provided
boundary surveys, which were filed with Alameda
County, plotted easements, filed a Record of Survey,
Topographic Survey, map site plan, and legal
description and plats.

Repaving Survey. Our team is providing topographic
and monument preservation services to aid the City
with repaving projects for approximately 8,500 LF
of portions of the Floresta Gardens and Bancroft
neighborhoods. We located monuments within the
project extent, providing physical tags for monuments
and license numbers with reference points, offering
protection during the construction phase. We also
submitted Corner Records with the County Surveyor,
STATUS
Ongoing since 2024

KEY PERSONNEL
Robert Stevens, Julia Harberson,
Kristine Pillsbury

REFERENCE
Jayson Imei, PE
City Engineer
City of San Leandro
510.577.3431
[email protected]
59 ON-CALL SERVICES CSW ST2 | 8
02 / RELEVANT EXPERIENCE
The Healdsburg Library Refresh project is a key investment in improving accessibility and user experience at one of Sonoma County’s most valued public facilities. Led by Noll & Tam Architects with civil engineering support from CSWST2, the project upgrades the exterior of the Healdsburg Regional Library to meet current ADA standards and provide safe, equitable access for all patrons.

Enhancements include new handrails, curb ramp improvements, accessible door entries, and updated striping and signage throughout the parking area.

CSWST2 provided civil engineering services focused on improving pedestrian accessibility across the site. Walkways were regraded and realigned to incorporate ADA-compliant ramps within the existing pavement footprint, ensuring smooth and safe connections between entrances, the book locker, and the adjacent sidewalk along Center Street. To improve safety, we designed a new path from the accessible parking stalls to the building that eliminates the need for pedestrians to walk behind parked vehicles. Additional improvements included sidewalk replacement along Center Street, a new intersection curb ramp, and a reconfigured driveway to meet current accessibility standards.

STATUS
2023 - 2025

PROJECT FEATURES
9,700 SF building
ADA accessibility upgrades

REFERENCE
Phan Dung
Project Manager
Noll & Tam
510.542.2200
[email protected]

CITY OF HEALDSBURG
Healdsburg Library Refresh
Healdsburg, CA
60 ON-CALL SERVICES CSW ST2 | 9
03 / TEAM RESUMES

EDUCATION
B.S. Civil Engineering, San
Jose State University

REGISTRATION
Professional Civil Engineer,
California No. 58660
Professional Traffic Engineer,
California No. 2953

PRESENTATIONS
“Deploying Broadband
Networks for Public
Agencies” American Public
Works Association, 2021
“Designing Smart Cities”
American Planning
Association, 2019
“Designing Complete and
Green Streets” Stanford
University 2016
Third Street Rehabilitation, San Rafael
Village Parkway Complete Streets, Dublin
Main Street Complete Streets, Hayward
Del Norte Complete Streets, El Cerrito
Carlos Bee Safety Improvements,
Hayward
Castro Valley Boulevard, Alameda County
Hampton Road, Alameda County
Grove Way Sidewalks, Alameda County
Milvia Street Bikeway, Berkeley
Hesperian Boulevard Revitalization Plan,
Alameda County
East 14th Street Complete Street Plan,
County of Alameda
Thornton Avenue Streetscape, Newark
Moeser Avenue Bike Lanes, El Cerrito
Ohlone Greenway BART Station Area
Access, Safety & Placemaking, El Cerrito
Del Norte BART Complete Streets, El
Cerrito
Cerrito Creek Greenway Class I Trail and
Class II Bike Lane, El Cerrito
South Richmond Transportation
Connectivity Plan
Central and Liberty Streets, El Cerrito
Grove Street Sidewalks, Healdsburg
Miller Avenue Sidewalks, Mill Valley
Miller Avenue Complete and Green
Street Master Plan, City of Mill Valley
Wellness Trail, Phases I & II, Richmond
Ferry to Bridge to Greenway
Connector, Richmond
Nevin Avenue Complete Street,
Richmond
Poplar Street, Half Moon Bay
Contra Costa Boulevard, Pleasant Hill
Path to Transit, Hercules
Glorietta Boulevard Safe Routes to
Schools, Orinda
County of Marin On-Call Engineering
& Design, Marin County
Robert specializes in developing private and public infrastructure projects, delivering more than $200 million in construction valuation over the last 10 years. Engaged throughout the life of the project, his experience ranges from conceptual design to detailed engineering, culminating in final construction.

Robert coordinates the design effort of the team, public agencies, community organizations, and private parties, resulting in consensus-based solutions delivered on schedule and budget.

Robert Stevens PE, TE
Principal, President

RELEVANT EXPERIENCE
61 ON-CALL SERVICES CSW ST2 | 10
03 / TEAM RESUMES

EDUCATION
B.S. Civil Engineering,
University of Portland,
Portland, Oregon

REGISTRATION
Professional Civil Engineer
California No. 76626

CERTIFICATIONS
LEED® Accredited
Professional
North Rollins Road, Burlingame

1.3 miles of complete street
improvements including bike/ped,
ADA-compliance, traffic calming, and
road diet.

California Drive Initial Study,
Burlingame
Planning, environmental review, and
concept development advancing
a Class I bike lane along this busy
corridor.

University Avenue Grand Corridor,
East Palo Alto
Multimodal corridor enhancements
improving safety, connectivity, and
urban vitality.

Third Street Complete Streets, San
Rafael
$20.8 million complete streets
improvements to a major corridor
including ADA-compliance, Class IV
bikeways, and smart traffic signals.

Poplar Street Complete Streets, Half
Moon Bay
$1 million project involving complete
and green street improvements
connecting downtown and coastal
destinations.

Other Relevant Experience
San Pablo Avenue Streetscape
Improvements, Pinole
San Pablo Del Norte BART,
El Cerrito
El Portal Drive, San Pablo
Village Parkway Complete Streets,
Dublin
Miller Avenue, Mill Valley
Old Town Newark Streetscape,
Newark
Main Street Enhancement, Tiburon
Novato Fire Department District No.
64 Civil Design, Novato
Doherty Drive Complete Streets
Enhancement, Larkspur
Parking Lot Upgrades, Pinole
Francisco Boulevard Improvements,
San Rafael
UCSF Mission Bay Hospital, Civil
Master Plan, San Francisco
Strawberry Creek Culvert Repair,
Berkeley
Wildcat Canyon Road Culvert
Rehabilitation & Drainage
Enhancement, Berkeley
Julia has managed the design and construction of many municipal projects throughout the Bay Area. Julia is a registered Civil Engineer, and a LEED Accredited Professional currently working on several LEED Projects. She specializes in grading, hydrology, and hydraulics related to sustainable designs. Her experience includes roadway design, multi-use trails, complete streets, utility infrastructure, and design team coordination.

Julia Harberson PE, LEED AP
Principal, Civil Engineering

RELEVANT EXPERIENCE
62 ON-CALL SERVICES CSW ST2 | 11
03 / TEAM RESUMES

EDUCATION
Certificate - Land Surveying
& Civil Engineering
Program, Santa Rosa Junior
College
California Land Surveyors
Association Professional
Development Program -
Certified 2017-2018

REGISTRATION
Professional Land Surveyor
California No. 9387

CERTIFICATIONS
sUAS Remote Pilot License
Certificate No. 4117625

AFFILIATIONS
California Land Surveyors
Association (CSLA), Marin
2021 - 2023 Chapter President
2018 - 2020 Chapter Secretary
2017 - 2020 Professional
Development Program
2018 - 2019 Professional
Practices (Regional QA/QC)
Committee Member
Board of Professional
Engineers & Land Surveyors
(BPELS)
2017 - present PLS Exam
Development Committee
Member
City of San Leandro On-Call Civil
Engineering & Land Surveying
Consulting Services
County of Solano On-Call Architectural,
Engineering, and Technical Support
Services
City of Richmond On-Call Project
Management & Surveying Services
City of Richmond Landscape On-Call
City of Vallejo Civil and Surveying On-Call
Services, Vallejo
County of Marin On-Call Land Surveying
Support
Marin County Flood Control & Water
Conservation District On-Call Surveying
Services
City of Napa On-Call Land Surveying
Support
Town of Los Altos Hills On-Call Surveying
City of Pinole Engineering Assistance OnCall Support
On-Call Land Surveying, City of Dublin
2022 Marin Highway Safety
Improvement Program Cycle 10
Accessibility Upgrades, County of
Marin Public Works Department
Sonoma-Marin Area Rail Transit
District Real Estate Support On-Call
Services
Village Parkway Reconstruction
Survey, Dublin
Third Street Enhancement and Traffic
Calming Surveying and Monument
Preservation, San Rafael
Ferry to Bridge Complete Street
Surveying, Richmond
Josh has nearly 25 years of experience providing surveying services for residential and commercial developers, local and national corporations, and municipal, state, and federal agencies. He currently manages and coordinates surveying engagements related to topography, boundary resolution, and various mapping products, such as Records of Survey, Parcel Maps, corner records, and legal descriptions. As a licensed sUAS Remote pilot, Josh pioneered the firm’s drone surveying program, and also specializes in photogrammetry and aerial mapping.

Dedicated to his craft, Josh is involved in local chapters of CLSA and is a member of the PLS Exam Development Committee for the State of California.

Josh Woelbing PLS, sUAS RP
Principal, Land Surveying

RELEVANT EXPERIENCE
63 ON-CALL SERVICES CSW ST2 | 12
03 / TEAM RESUMES

EDUCATION
B.S. Civil Engineering,
California State University,
Chico

REGISTRATIONS
Professional Civil Engineer
California, No. 76690

CERTIFICATIONS
QSD/QSP Certificate No.
23319
sUAS Remote Pilot License
No. 4458384
LEED® Accredited
Professional
Transportation
Identification Worker
Identification Credential
UC Berkeley Art Museum and Pacific
Film Archive, Berkeley
Tom Bates Regional Sports Center
Phase I, Berkeley
Salesian Boys/Girls Club, San Francisco
Culture Works, Foster City
Chevron Main Auditorium & Arrival
Improvements, San Ramon
Berkeley Fire Station 6, Berkeley
Mulford Marina Library, San Leandro
San Lorenzo Library, San Lorenzo
Fairmont Juvenile Justice Center, San
Leandro
Mission Bay Park Improvements, San
Francisco
Foundry Building Number 3, San
Francisco
West Valley College Planetarium,
Saratoga
Bay Area Headquarters Authority
(BAHA), San Francisco
PG&E Vacaville Critical Operations
Center, Vacaville
Comcast Regional Headquarters,
Livermore
Santa Rita Jail Accessibility, Alameda
County
Shinsei Gardens, Alameda
Main Street Village Apartments,
Fremont
Pillar Point Harbor Retail Center, Half
Moon Bay
Hercules Waterfront Development,
Hercules
Quarry Residences, Richmond
Walnut Creek Transit Village, Walnut
Creek
Ohlone Community College
Academic Core Buildings, Fremont
Brentwood Downtown
Infrastructure, Brentwood
City College of San Francisco
ADA Campus Improvements, San
Francisco
Diablo Valley College: PE & Art
Complex, Pleasant Hill
Contra Costa Community College
District: New Science Bldg, San
Pablo
Mike is a seasoned civil engineer with nearly two decades of experience shaping infrastructure across the San Francisco Bay Area. His expertise spans civil design for single- and multi-family residential developments, public healthcare facilities, educational institutions (K-14 through universities), and pedestrian and bicycle trails. With a strong focus on utility infrastructure, hydrology, and hydraulics, he specializes in integrating green infrastructure solutions into urban environments. Mike is known for his innovative approach to merging sustainability with functionality in complex projects.

Mike Vidra PE, QSD/QSP, sUAS RP, LEED AP
Principal, Civil Engineering

RELEVANT EXPERIENCE
64 ON-CALL SERVICES CSW ST2 | 13
03 / TEAM RESUMES

EDUCATION
M.S. Landscape
Architecture, University of
Arizona
B.A. Philosophy, University
of Washington
University Avenue Grand Corridor, East
Palo Alto
Downtown Point Richmond Bicycle &
Pedestrian Connectivity, Richmond
Neighborhood Complete Streets,
Richmond
Del Norte Complete Streets, El Cerrito
Richmond Street Complete Street, El
Cerrito
Wellness Trail, Phases I & II, Richmond
Richmond Parks Field Upgrades,
Richmond
McNeil Park, San Pablo Neighborhood
Complete Streets, Richmond
eBike Lending Library, Rich City Rides,
Richmond
Miraflores Greenway and Interpretive
Exhibits, Richmond
Staging Area Design Guidelines,
Midpeninsula Regional Open Space
District
Citywide Field & Courts Assessment
Study, Richmond
Art, Safety, & Lighting Underpass
Improvements, Richmond
West Glendale Sustainable
Transportation & Land Use Study,
West Glendale
El Sobrante Valley Parks Study,
Contra Costa County
Meeker Slough Trail & Interpretive
Signage, Richmond
Miraflores Sustainable Greenbelt,
Historic Structures Preservation &
Japanese American Confinement
Sites Grant Project, Richmond
Lucretia Edwards Shoreline Park,
Richmond
Olinda Park, Joint Use with
Elementary School, Brea
Janice, Tiller, & Martin Luther King Jr.

Parks, Richmond
Humbolt, Huntington, Monterey,
Mendocino Play Lots
Jessie is a process-oriented strategist with over 25 years of experience in urban design, as well as communications and public engagement for built environment projects. In addition to her work to expand engineering thinking toward holistic community relationships, Jessie is an experienced visual communications specialist. Over her career, she has led the development of public engagement communications for a wide range of urban design, planning, and engineering projects with a focus on community collaboration in alternative transportation.

Jessie Maran
Senior Project Manager, Urban Planning & Landscape Architecture

RELEVANT EXPERIENCE
65 ON-CALL SERVICES CSW ST2 | 14
04 / BILLING RATES
CSWST2 BILLING RATE SCHEDULE
Effective January 1, 2026 – December 31, 2026

ENGINEERING SERVICES HOURLY RATES
Senior Engineer $213.00
Engineer III $206.00
Engineer II $185.00
Engineer I $152.00
Engineer Technician $139.00
Engineer Assistant $107.00

SURVEYING SERVICES HOURLY RATES
Senior Surveyor $213.00
Surveyor III $206.00
Surveyor II $185.00
Surveyor I $152.00
Survey Technician $139.00
Survey Assistant $107.00
Two Person Survey Party $361.00
Survey Party Chief $234.00
Survey Chainman $128.00
Survey Apprentice $118.00
Aerial Drone Surveyor $231.00

OTHER PROFESSIONAL SERVICES HOURLY RATES
Principal $285.00
Associate Principal $260.00
Senior Project Manager $254.00
Project Manager $240.00
Sr. Landscape Architect $182.00
Landscape Architect $166.00
Landscape Designer I $124.00
Construction Manager $249.00
Resident Engineer $240.00
Field Engineer $206.00
Technical Writer $146.00
Graphic Illustrator $139.00
Project Assistant $107.00
• All expenses for transportation (mileage, bridge fare, etc.) will be charged at the Internal Revenue Service rate plus 10%.
• Filing fees, checking fees, prints, and other outside costs (such as agency submittal/ permit fees etc.) will be charged at cost, plus service charges at the rate of 10%. • Billing will be monthly net 30 days.
66 303 Twin Dolphin Drive
6th Floor
Redwood City, CA 94065
www.cswst2.com
67 CONSENT ITEM 3.2

EAST PALO ALTO

CITY COUNCIL

STAFF REPORT
DATE: May 5, 2026
TO: Honorable Mayor and Members of the City Council
VIA: Melvin E. Gaines, City Manager
BY: James Colin, City Clerk
SUBJECT: Jewish Heritage Month Proclamation
Recommendation
Present the proclamation.

Attachments

1. Proclamation
68 PROCLAMATION OF THE CITY OF EAST PALO ALTO

IN RECOGNITION & CELEBRATION OF JEWISH AMERICAN

HERITAGE MONTH FOR THE MONTH OF MAY
WHEREAS, Jewish Americans have been an important part of the American story and have greatly contributed to all areas of American life and culture since our earliest days; and WHEREAS, generations of Jewish immigrants have arrived in the United States fleeing persecution and seeking opportunity, and through resilience and determination, they built vibrant communities and enriched the American social fabric while advocating for civil rights, social justice, and democracy for all; and
WHEREAS, Jewish Americans were instrumental in historic movements such as the labor movement, the civil rights movement, and women’s suffrage, with leaders like Rabbi Abraham Joshua Heschel marching alongside Dr. Martin Luther King Jr., and many others contributing to the fight for equality; and
WHEREAS, Jewish Americans have continued to face antisemitism, including a dramatic 344 percent increase in antisemitic incidents over the past five years- ranging from harassment to vandalism and violence- according to organizations that are careful to distinguish antisemitism from legitimate criticism of Israeli government policies; and
WHEREAS, the City of East Palo Alto recognizes the importance of standing in solidarity with the Jewish American community to condemn antisemitism and all forms of hate, ensure inclusive representation in civic life, and promote mutual respect and understanding; and WHEREAS, we celebrate the rich and diverse heritage of the Jewish American community, including those who live, work, and contribute to the life of East Palo Alto- and recognize the importance of preserving and sharing their stories as part of our collective history; and WHEREAS, on April 20, 2006, the federal government proclaimed May as Jewish American Heritage Month to acknowledge and celebrate the contributions of Jewish Americans to the United States.

NOW, THEREFORE BE IT RESOLVED THAT, the City Council of the City of East Palo Alto, State of California, hereby recognizes May 2025 as Jewish American Heritage Month in the City of East Palo Alto and encourages all residents to learn about and celebrate the diverse contributions of Jewish Americans, confront antisemitism in all its forms, and promote education that deepens understanding of Jewish American history and culture.

Dated: May 5, 2026
______________________________________
Webster Lincoln, Mayor
69 CONSENT ITEM 3.3

EAST PALO ALTO

CITY COUNCIL

STAFF REPORT
DATE: May 5, 2026
TO: Honorable Mayor and Members of the City Council
VIA: Melvin E. Gaines, City Manager
BY: James Colin, City Clerk
SUBJECT: Asian American & Pacific Islander Month Proclamation Recommendation
Present the proclamation.

Attachments

1. Proclamation
70 PROCLAMATION OF THE CITY OF EAST PALO ALTO
COMMEMORATING THIS PAST MONTH OF MAY 2025 AS ASIAN

AMERICAN AND PACIFIC ISLANDERS (AAPI) MONTH
WHEREAS, the City of East Palo Alto supports for inclusion and belonging for people of all races, national origins, and ethnicities is critical to guaranteeing the enrichment of the lives of our community; and
WHEREAS, there are over 5.3 million Californians of Asian or Pacific Islander descent and they constitute the fastest-growing ethnic group in California and they strengthen every day through commerce, cultural exchange, immigration and the growth of our own Asian and Pacific Islander communities; and
WHEREAS, East Palo Alto is home to a large population of Tongan, Samoan, Fijian, and IndoFijian origin, the largest concentration of Pacific Islanders of any American city or town outside of the State of Hawaii; and
WHEREAS, more specifically East Palo Alto has one of the largest Tongan communities in the country outside of the Kingdom of Tonga; and
WHEREAS, the Tongan community have always been an important part of our community, having made substantial contributions towards making the City of East Palo Alto a more beautiful place to live throughout its history.

NOW, THEREFORE, BE IT RESOLVED the City Council of the City of East Palo Alto commemorates this May 2026 month as Asian America and Pacific Islanders Month.

Dated: May 5, 2026
Webster Lincoln, Mayor
71 CONSENT ITEM 3.4

EAST PALO ALTO

CITY COUNCIL

STAFF REPORT
DATE: May 5, 2026
TO: Honorable Mayor and Members of the City Council
VIA: Melvin E. Gaines, City Manager
BY: James Colin, City Clerk
SUBJECT: Proclamation of The City of East Palo Alto Affirming the City’s Commitment to Combat Antisemitism
Recommendation
Present the proclamation.

Attachments

1. Proclamation
72 PROCLAMATION OF THE CITY OF EAST PALO ALTO
AFFIRMING THE CITY’S COMMITMENT TO COMBAT ANTISEMITISM
WHEREAS, antisemitism, including harassment and discrimination based on actual or perceived Jewish identity, ancestry, ethnicity, or faith, remains a persistent and growing concern in communities across the United States; and
WHEREAS, according to the Federal Bureau of Investigation (FBI) Hate Crime Statistics Report, anti-Jewish hate crimes consistently represent the majority of religion-based hate crimes in the United States; and WHEREAS, antisemitic incidents have reached heightened levels in recent years, including threats and attacks directed at Jewish students, houses of worship, and community institutions; and WHEREAS, antisemitism undermines public safety, destabilizes community cohesion, and erodes trust in civic institutions; and
WHEREAS, the City of East Palo Alto affirms its responsibility to protect all residents from bias-motivated harassment, discrimination, and violence, and recognizes that the safety and dignity of one community strengthens the safety and dignity of all; and
WHEREAS, effective prevention, monitoring, and response require clear and consistent definitions and frameworks; and
WHEREAS, in May 2016, the International Holocaust Remembrance Alliance (IHRA) adopted the Working Definition of Antisemitism, which has become an internationally recognized framework used by governments and institutions worldwide; and
WHEREAS, the IHRA Working Definition of Antisemitism provides practical guidance for identifying contemporary manifestations of antisemitism and has been widely adopted and utilized by federal agencies, states, municipalities, and law enforcement bodies across the country; and WHEREAS, the use of the IHRA Working Definition of Antisemitism as an educational and analytical tool does not infringe upon rights protected under the First Amendment of the United States Constitution; NOW, THEREFORE, BE IT PROCLAIMED that the City Council of the City of East Palo Alto unequivocally condemns antisemitism in all its forms and rejects the normalization of antisemitic rhetoric, stereotypes, harassment, discrimination, or violence; and
BE IT FURTHER PROCLAIMED that the City of East Palo Alto supports the use of the International Holocaust Remembrance Alliance (IHRA) Working Definition of Antisemitism as a non-binding educational and analytical framework to help guide municipal training, policy development, and awareness efforts; and BE IT FURTHER PROCLAIMED that the City encourages continued collaboration with community organizations, educational institutions, and interfaith partners to promote understanding, strengthen prevention efforts, and support the safety and well-being of all residents; and BE IT FURTHER PROCLAIMED that nothing in this proclamation shall be construed to diminish constitutionally protected speech or lawful expression.

Dated: May 5, 2026

Webster Lincoln, Mayor
73 1
26 May 2016
IHRA non-legally binding
working definition of
antisemitism
Adopted by the IHRA Plenary in Bucharest
In the spirit of the Stockholm Declaration that states: “With humanity still scarred by …antisemitism and xenophobia the international community shares a solemn responsibility to fight those evils” the committee on Antisemitism and Holocaust Denial called the IHRA Plenary in Budapest 2015 to adopt the following working definition of antisemitism.

On 26 May 2016, the Plenary in Bucharest decided to:

To guide IHRA in its work, the following examples may serve as illustrations:

Manifestations might include the targeting of the state of Israel, conceived as a Jewish collectivity. However, criticism of Israel similar to that leveled against any other country cannot be regarded as antisemitic. Antisemitism frequently charges Jews with conspiring to harm humanity, and it is often used to blame Jews for “why things go wrong.” It is expressed in speech, writing, visual forms and action, and employs sinister stereotypes and negative character traits.

Adopt the following non-legally binding working definition of antisemitism:
“Antisemitism is a certain perception of Jews, which may be expressed as hatred toward Jews. Rhetorical and physical manifestations of antisemitism are directed toward Jewish or nonJewish individuals and/or their property, toward Jewish community institutions and religious facilities.”
74 2
Contemporary examples of antisemitism in public life, the media, schools, the workplace, and in the religious sphere could, taking into account the overall context, include, but are not limited to:
• Calling for, aiding, or justifying the killing or harming of Jews in the name of a radical ideology or an extremist view of religion.
• Making mendacious, dehumanizing, demonizing, or stereotypical allegations about Jews as such or the power of Jews as collective — such as, especially but not exclusively, the myth about a world Jewish conspiracy or of Jews controlling the media, economy, government or other societal institutions. • Accusing Jews as a people of being responsible for real or imagined wrongdoing committed by a single Jewish person or group, or even for acts committed by nonJews. • Denying the fact, scope, mechanisms (e.g. gas chambers) or intentionality of the genocide of the Jewish people at the hands of National Socialist Germany and its supporters and accomplices during World War II (the Holocaust). • Accusing the Jews as a people, or Israel as a state, of inventing or exaggerating the Holocaust.
• Accusing Jewish citizens of being more loyal to Israel, or to the alleged priorities of Jews worldwide, than to the interests of their own nations. • Denying the Jewish people their right to self-determination, e.g., by claiming that the existence of a State of Israel is a racist endeavor.
• Applying double standards by requiring of it a behavior not expected or demanded of any other democratic nation.
• Using the symbols and images associated with classic antisemitism (e.g., claims of Jews killing Jesus or blood libel) to characterize Israel or Israelis. • Drawing comparisons of contemporary Israeli policy to that of the Nazis. • Holding Jews collectively responsible for actions of the state of Israel.

Antisemitic acts are criminal when they are so defined by law (for example, denial of the Holocaust or distribution of antisemitic materials in some countries).

Criminal acts are antisemitic when the targets of attacks, whether they are people or property – such as buildings, schools, places of worship and cemeteries – are selected because they are, or are perceived to be, Jewish or linked to Jews.

Antisemitic discrimination is the denial to Jews of opportunities or services available to others and is illegal in many countries.
75 POLICY AND ACTION 3.5

EAST PALO ALTO

CITY COUNCIL

STAFF REPORT
DATE: May 5, 2026
TO: Honorable Mayor and Members of the City Council
VIA: Melvin E. Gaines, City Manager
BY: Jeff Liu, Chief of Police
SUBJECT: Police Dispatch Services
Recommendation
Adopt a resolution:

1. Authorizing the City Manager to award, negotiate and execute a four-year agreement with San Mateo County Public Safety Communications (PSC), in a form approved by the City Attorney, for the continued provision of Public Safety Dispatch services in an amount not to exceed $6,267,298;

2. Finding that the proposed action is exempt from the City’s Purchasing Ordinance pursuant to the East Palo Alto Municipal Code Section 2.84.060 (Exemptions), subdivision (B)(17) (Exemptions Established By Law) (common law); and

3. Finding that the proposed action is exempt from the California Environmental Quality Act (CEQA) as not a “project” pursuant to sections 15378(b)(2) and 15378(b)(4) because it is a governmental administrative or fiscal activity which does not involve any commitment to any specific project which may result in a potentially significant impact on the environment.

Executive Summary
PSC has provided public safety dispatch services for East Palo Alto for many decades and has continued service at the 2022 rate despite the contract’s expiration. A 2025 RFP for public safety dispatch services produced two proposals from neighboring agencies proposing costs more than double current expenses, leading the Police Department to terminate the RFP process. PSC has since submitted an offer to continue services at a more reasonable rate. 76 POLICY AND ACTION 3.5
Staff recommends approving a four-year contract with PSC to ensure reliable and costeffective dispatch operations.

Alignment with City Council Strategic Plan
This recommendation is primarily aligned with:

Priority: Public Health, Safety, and Quality of Life
Background
Since 1987, San Mateo County Public Safety Communications (PSC) has provided public safety dispatch services to the East Palo Alto Police Department.

In 2022, the latest City contract with PSC expired. PSC has continued to deliver uninterrupted service at the prior rate of $1,002,519 annually with no increases.

On August 22, 2025, the Police Department issued a request for proposals (RFP) to evaluate alternative dispatch service providers. The City received two proposals from dispatch centers within San Mateo County; however, the proposals would have more than doubled the City’s current expenses for dispatch services. PSC did not submit a proposal because it could not meet the technical requirements of the RFP. Due to the significant increase in projected expenses, the Department elected to terminate the RFP process.

On March 16, 2026, PSC submitted an offer to continue dispatch services. The City entered negotiations with PSC regarding service deliverables. Though PSC still does not meet our preferred technical requirements, PSC now offers a work-around that meets the City’s needs.

Analysis
Public Safety Communications (PSC) provides East Palo Alto with essential 24-hour emergency communications and law enforcement dispatch services, ensuring that 911 calls are promptly answered and that high-priority police, fire, and medical incidents are dispatched within established response time standards. PSC’s services include call taking, radio dispatch, supervisory oversight of shift operations, system maintenance, and management support necessary to sustain uninterrupted emergency response capabilities.

In addition to its work for East Palo Alto, PSC also provides dispatch services for all fire and ambulance agencies countywide as well as for the San Mateo County Sheriff’s Office, Probation, Daly City Police, and Broadmoor Police.

These services are critical to maintaining safe neighborhoods and ensuring that residents and visitors receive efficient, reliable, and coordinated emergency response at all times.

Since 1987, PSC has provided dispatch services to the East Palo Alto Police Department. Their continued service since the 2022 contract expiration has ensured emergency communications 77 POLICY AND ACTION 3.5
without operational disruption.

The 2025 RFP process demonstrated that alternative providers would significantly increase the City’s dispatch service costs, with both proposals doubling our current annual expense. No provider offered a cost-competitive alternative that met the City’s service needs. Accordingly, staff decided to terminate the RFP process and negotiate with PSC the possible continuation of services.

PSC’s proposal provides the most cost-effective option available while maintaining service continuity, familiarity with local operations, and seamless integration with regional public safety communications systems. Transitioning to a new provider would require substantial implementation time, retraining, and system adjustments, creating operational risk and additional costs not reflected in the competing proposals.

Based on the comparative cost analysis, operational considerations, and PSC’s long-standing performance, staff recommend entering into a four-year agreement with PSC.

Under common law, a local agency may dispense with public bidding where doing so would not be in the best interests of the local agency, or would otherwise be undesirable, impractical or impossible. (See e.g., Graydon v. Pasadena Redevelopment Agency (1980) 104 Cal.App.3d 631, 635-37.) City staff’s initial attempt at issuing an RFP has revealed that it re-bidding the contract would not be in the best interests of City as the number of options in San Mateo County is limited, and it is unlikely rebidding will bring out more proposals. Accordingly, staff is recommending that the Council exempt this purchase from the City’s Purchasing Ordinance as it recognizes exemptions under existing law, which includes common law.

Fiscal Impact
The table below summarizes the not-to-exceed amount of $6,267,298, over the four-year term beginning fiscal year (FY) 2026-2027:

The cost for FY2026-27 is included in the requested budget.

Public Notice
The public was provided notice by making the agenda and report available on the City’s website and on a bulletin board located at City Hall: 2415 University Avenue, East Palo Alto. 78 POLICY AND ACTION 3.5
Environmental
The action being considered by the City Council is exempt from the California Environmental Quality Act (CEQA) because it is not a “project” pursuant to 15378(b)(4) because it is a fiscal activity which does not involve any commitment to any specific project which may result in a potentially significant impact on the environment.

Government Code § 84308
Applicability of Levine Act: No, as the proposed action involves a competitively bid contract.

Analysis of Levine Act Compliance: Not applicable.

Attachments

1. Resolution

1. Public Safety Communications quote
79 RESOLUTION NO. XX – 2026

A RESOLUTION OF THE CITY COUNCIL

OF THE CITY OF EAST PALO ALTO

AUTHORIZING THE CITY MANAGER TO NEGOTIATE AND EXECUTE A FOUR-YEAR

AGREEMENT WITH SAN MATEO COUNTY COMMUNICATIONS FOR PUBLIC SAFETY DISPATCH SERVICES IN AN AMOUNT NOT TO EXCEED (NTE) $6,267,298 WHEREAS, San Mateo County Public Safety Communications (PSC) has provided public safety dispatch services to the City of East Palo Alto since 1987; and WHEREAS, the City’s prior contract with PSC expired in 2022, and PSC has continued to deliver dispatch services at the prior annual rate without annual increases; and WHEREAS, in 2025, the Police Department issued a Request for Proposals (RFP) for dispatch services, and the two proposals were received from neighboring dispatch centers, each reflecting costs more than double the City’s current annual expense, leading the department to discontinue the RFP process; and
WHEREAS, in 2026, at the City’s request, PSC submitted a proposal to continue dispatch services, which, based on comparative cost and operational continuity, represents the most practical and fiscally responsible option for the City; and
WHEREAS, the action to authorize a dispatch services agreement is not a “project” under the California Environmental Quality Act because it is a governmental administrative or fiscal activity that does not involve a commitment to any specific project with potential environmental impact, pursuant to CEQA Guidelines sections 15378(b)(2) and 15378(b)(4);

NOW, THEREFORE, BE IT RESOLVED THAT THE CITY COUNCIL OF THE CITY OF EAST PALO ALTO HEREBY:

1. Finds the foregoing recitals are true and correct, and are incorporated by this reference into this action;

2. Authorizes the City Manager to negotiate and execute a four-year contract with San Mateo County Communications, in a form approved by the City Attorney, for Public Safety dispatch services for an amount not to exceed (NTE) $6,267,298;
PASSED AND ADOPTED this 5th day of May 2026, by the following vote:

AYES:

NOES:
80 ABSENT:

ABSTAIN:

Webster Lincoln, Mayor
ATTEST: APPROVED AS TO FORM:

James Colin, City Clerk John D. Lê, City Attorney
81 March 16, 2026

MEMORANDUM
(via email)
To: Jeff Liu, Police Chief, East Palo Alto Police Department From: Christine Hollender, Business Manager, Public Safety Communications Dear Chief Liu,
Thank you for your patience as I have been delayed responding. In regard to the pricing proposal, we are pleased to offer this pricing in terms of our new agreement, should we continue our partnership. As you pointed out, Fiscal Year 2025-26 will be ending June 30 and we are so far into budget cycle that it makes sense to start fresh with the new Fiscal Year July 1. The contract term, however, will begin July 1, 2022 so we have continuity from the last contract. We will consider your agency fully paid for FY 2025-26 once the second installment is made by our Controller’s Office in April.

FY 2022-23 FY 2023-24 FY 2024-25 FY 2025-
26 (cont
on April
pmt)
FY 2026-
27 FY 2027-
28 FY 2028-
29 FY 2029-
30 $1,002,519 $1,002,519 $1,002,519 $1,002,519 $1,498,054 $1,542,995 $1,589,285 $1,636,964

PAID PAID PAID PAID
I have included the amounts already paid by your department for Fiscal Years 2022-2026.

Please feel free to reach out to Director Claire-Espino or me if you have additional questions.

Best,
Christine
cc: Natasha Claire-Espino, Director PSC
Ametrius Sidney, Deputy Director PSC
Christine Hollender
Business Manager
Public Safety Communications
501 Winslow Street, PSC 100
Redwood City, CA 94063-1662
650-363-4135 – T
650-381-4423 – C
[email protected]
82 CONSENT ITEM 3.6

EAST PALO ALTO

CITY COUNCIL

STAFF REPORT
DATE: May 5, 2026
TO: Honorable Mayor and Members of the City Council
VIA: Melvin E. Gaines, City Manager
BY: Denise J. Garcia, Assistant to the City Manager
Shiri Klima, Assistant City Manager
SUBJECT: Execute the updated Animal Control Services Agreement with County of San Mateo for the period July 1, 2026 – June 30, 2029
Recommendation
Adopt a resolution:

2. Authorizing the City Manager to execute the updated agreement once finalized by the County;

3. Finding that the proposed action is exempt from the City’s Purchasing Ordinance, codified at East Palo Alto Municipal Code Section 2.84.060(B)(10)(Contracts with Other Governmental Entities); and

Alignment with City Council Strategic Plan
This recommendation is primarily aligned with:
83 CONSENT ITEM 3.6
 Priority: Public Health, Safety, and Quality of Life
Background
Animal control has been one of the longest running regional/shared services in San Mateo County. Since 1952, the County has contracted with the Peninsula Humane Society & SPCA (PHS) for animal control field and sheltering service. All 20 cities in the County have in turn contracted with the County for these services. Historically, cities have taken advantage of the economies of pooling resources in order to realize lower costs for services than each city could likely achieve by providing its own services.

PHS provides animal control services in a County-owned 45,000 square foot building at 12 Airport Boulevard in San Mateo. The mandated animal control service functions, which occur at the Airport Boulevard facility, include: receiving and housing stray animals; serving as the location for the public when looking for lost pets or surrendering animals; sheltering animals; spay/neuter clinic; and, vaccination clinic. For public convenience, licensing, micro-chipping, veterinary care and animal behavior work, and field services staff are at this location and respond to calls for service in the community.

On January 5, 2021, the County released a request for proposals to 71 organizations for an Animal Care, Control and Shelter Services Contractor serving San Mateo County. Two contractors submitted proposals on February 18, 2021 (Peninsula Humane Society & SPCA and Partners in Animal Care & Compassion/Pets in Need).

On March 4, 2021, a review committee composed of nine reviewers including a Deputy County Manager, a San Mateo County Fiscal Officer, five reviewers from various San Mateo County cities, and subject matter experts from Los Angeles and San Bernardino evaluated the proposals. The evaluation determined that both proposals were acceptable; however, Peninsula Humane Society & SPCA (PHS) scored higher overall.

Contract negotiations with PHS started March 24th. The negotiating team included the County Manager, County Counsel, the County Animal Control Manager, and six city representatives.

Analysis
Animal Control services provided by PHS by the current contract will conclude on June 30, 2026; however, there is a clause in the contract that reads as follows:

1. Term
Except as otherwise provided herein, and subject to compliance with all terms and conditions, the term of this Agreement shall be from July 1, 2021, through June 30, 2026.

The parties may extend the term for an additional three years if the parties mutually agree in writing. This Agreement becomes effective only after all jurisdictions identified on Exhibit D as Participating Cities adopt it by entering into the agreement for animal control 84 CONSENT ITEM 3.6
services between the County and participating cities. If such County/Services Agreement is not adopted by all jurisdictions shown on Exhibit D, this Services Agreement is null and void in its entirety unless Contractor and any of the jurisdictions shown on Exhibit D agree to use it as the basis for a Services Agreement applicable to those parties providing such written consent, with such changes in payment, scope of service, and other terms as the parties may agree.

The County has met with the President of PHS, and both parties agree to extend the Animal Care and Control Services contract for another three years until June 30, 2029.

The PHS contract was developed in concept and reviewed by a working group of County managers, City Managers, and other interested city participants (e.g., personnel from some Police Departments). The San Mateo County City Managers Association (SMCCMA) has also established a standing committee to do an in-depth review of the contract, performance audits, cost sharing formulas, and strategic direction for provision of countywide animal control services.

The SMCCMA committee was directly involved with the County during contract negotiations and had a seat at the table with PHS and the County hammering out the final outcome.

The contract has performed effectively, providing the cities with reliable animal control services and significantly reducing the number of complaints compared to previous years.

Provisions of the Amendment:

Only a few modifications have been made to the agreement, as outlined below:

4.1.a The County will pay Animal Control Contractor the following agreed-to amounts. These costs are to be reimbursed by the Cities as provided in Section 3.7 above.

Fiscal Year Amount
2021-22 $6,189,290.95
2022-23 $6,327,480.28
2023-24 $6,499,455.67
2024-25 $6,674,024.00
2025-26 $6,858,739.01
2026-27 $7,037,138.11
2027-28 $7,220,177.44
2028-29 $7,407,977.72
This is less than a 3% increase a year for the contracted animal control services, and this cost will be passed onto our City.

Section 4 County Responsibilities under 4.1 of the agreement are amended to read as follows:
85 CONSENT ITEM 3.6

4.1.b The County will pay Animal Licensing Contractor the following agreed-to amounts.

These costs are to be reimbursed by the Cities as provided in Section 3.7 above (the table in 4.2 includes the payment for the contract PetData for approximately $1,096,827 for five years, which is $219,365 yearly and which will end on June 30, 2027).

Current Contract
2022-2027
Amount
One year license $4.28 per license
Multi-year license $4.28 for the first year and $2 for each additional year Late fees collected $2.50 collection service fee for each license Replacement tags $4.28 per tag
Bank and supply fees Actual cost
Section 4 County Responsibilities under 4.2 of the agreement is amended to read as follows:

4.2 The County shall provide the administrative services as outlined in this Agreement for the following estimated amounts to be charged to and paid by the Cities. Costs may vary as labor negotiations and internal service charges are negotiated at a Countywide level. Cities will only be invoiced for the actual costs to provide said services as outlined in this Agreement and are to be reimbursed by the Cities as provided in Section 3.7 above.

Fiscal Year Amount
2021-22 $790,835
2022-23 $790,375
2023-24 $814,086
2024-25 $822,227
2025-26 $846,894
2026-27 $872,301
2027-28 $898,470
2028-29 $925,424
Section 4 County Responsibilities under 4.3.j has been removed from the agreement.

This section was to arrange a performance audit or fiscal assessment of the Animal Control Contractor PHS. The County released an RFP in January to find a vendor to perform an audit of PHS and felt that it would not be fiscally responsible to turn around within three years and conduct another audit within three years and would wait until the new contract in 2027 and write it into the new contract. This is the reason for removal. 86 CONSENT ITEM 3.6
Section 5 General Provisions under 5.8 Term and Termination of the agreement is amended to read as follows:

5.8 Term and Termination. Subject to compliance with all terms and conditions, the term of this Agreement shall be from July 1, 2021 through June 30, 2029.

Dates and a few word changes are the only the edits that have been made in this agreement.

Cost Sharing Structure
Under the cities and County agreement, costs are allocated based on each City’s proportionate shared determined by three-year average of filed services (taking up 41% of city cost) and threeyear average of shelter usage (taking up 59% of city cost). Each city pays its net program costs, calculated by the County. Licensing revenue is collected in the prior year and is deducted from each city’s share.

East Palo Alto’s share for FY2026-27 is estimated at 10.42% of the countywide program cost, net of license revenues, totaling $689,683. This represents the third-highest share among the 20 participating cities (see Attachment 3 for a detailed cost estimate). Historically, the City’s share has increased by approximately 8% annually. Based on this trend, staff estimates a total cost of approximately $2,454,279 over the proposed three-year contract term.

The County provides updated annual cost estimates each spring. If future projections differ significantly from the assumptions presented in this report, staff will return to the City Council with updated information and recommendations.

Fiscal Impact
This item has an impact of $689,683 for fiscal year 2026-2027. Staff estimates a total cost of approximately $2,454,279 over the proposed three-year contract term Funds will be requested through FY2026-27 Police department budget.

Public Notice
The public was provided notice by making the agenda and report available on the City’s website and on a bulletin board located at City Hall: 2415 University Avenue, East Palo Alto.

Government Code § 84308
87 CONSENT ITEM 3.6
Applicability of Levine Act: No, as it involves an agreement between two governmental entities.

Analysis of Levine Act Compliance: Not applicable.

Attachments
Attachment 1 – Agreement
Attachment 2 – Amended Agreement
Attachment 3 – Letter to the Cities
Attachment 4 – Cost Estimates
Attachment 5 - Resolution
88 1

AGREEMENT BETWEEN THE COUNTY OF SAN MATEO AND

THE CITIES OF ATHERTON, BELMONT, BRISBANE, BURLINGAME,

COLMA, DALY CITY, EAST PALO ALTO, FOSTER CITY, HALF MOON BAY,

HILLSBOROUGH, MENLO PARK, MILLBRAE, PACIFICA, PORTOLA

VALLEY, REDWOOD CITY, SAN BRUNO, SAN CARLOS, SAN MATEO,

SOUTH SAN FRANCISCO, AND WOODSIDE FOR FACILITATION AND

COORDINATION OF ANIMAL CONTROL SERVICES

THIS FACILITATION AND COORDINATION OF ANIMAL CONTROL
SERVICES AGREEMENT, hereinafter called “Agreement”, entered into this first day of July, 2021, by and between the COUNTY OF SAN MATEO, hereinafter called “County,” and Atherton, Belmont, Brisbane, Burlingame, Colma, Daly City, East Palo Alto, Foster City, Half Moon Bay, Hillsborough, Menlo Park, Millbrae, Pacifica, Portola Valley, Redwood City, San Bruno, San Carlos, San Mateo, South San Francisco, and Woodside, each hereinafter individually called a “City” and collectively called the “Cities”;

WITNESSETH
WHEREAS, the Cities have passed and are responsible for enforcing local ordinances governing the regulation, licensing and impounding of certain animals within the territorial limits of the Cities; and WHEREAS, the Cities and County, hereinafter collectively called “Parties”, wish to enter into a written agreement for animal care and control, shelter services, and animal licensing, in which the County agrees to facilitate provision of and the Cities agree to reimburse the County for the costs of specified animal care and control, shelter services, and animal licensing hereinafter set forth, as they have done for over 70 years with the current Agreement expiring on June 30, 2021; and
WHEREAS, in order to facilitate coordinated countywide system of animal care and control, shelter services, and animal licensing as desired by Cities, County is agreeable to facilitating the provision of such services on the terms and conditions as hereinafter set forth; and
WHEREAS, the Cities desire the County facilitate and coordinate animal control and licensing on a countywide basis on behalf of the Cities and County for a term of 5 years ending on June 30, 2026; and
89 2
WHEREAS, such agreements are authorized and provided for by Section 51300, et seq. of the California Government Code and under the Parties respective police powers.

NOW, THEREFORE, IT IS HEREBY AGREED BY THE PARTIES
HERETO AS FOLLOWS:

1. Exhibits and Attachments
The following exhibits are attached to this Agreement and incorporated into this Agreement by this reference:

Exhibit A— Contract Areas
Exhibit B— Proportionate Share of Cost
Attachment 1 – Agreement between County of San Mateo and the Peninsula Humane Society and SPCA
Attachment 2 - Agreement between County of San Mateo and PetData Inc.

Attachment 3 - Memorandum of Agreement Regarding Funding For Construction Of An Animal Care Shelter

2. Definitions

2.1 Administrative Costs: The actual costs, including, but not limited to, salaries, benefits, dispatch, and equipment maintenance, incurred by the County to administer the Animal Control Program and Animal Licensing Program as outlined in this Agreement in an effort to facilitate a coordinated countywide system.

2.2 Animal Control Contractor: The contractor selected as set forth in Section 5.2 of this Agreement, which is specifically charged with providing services and enforcing laws relating to h animal care and control, shelter services and animal licensing within the territorial limits of the County and the Cities and pursuant to the terms of this Agreement.

2.3 Animal Control Program: The program within the Health System of the County, or County’s designated contract agent, or both, or such other agency as the County of San Mateo Board of Supervisors may designate, which is specifically charged with regulating and enforcing laws dealing with animal control within the territorial limits of the County.

2.4 Animal Control Services Agreement or Services Agreement:

Agreement in which the Animal Control Contractor agrees to perform on behalf of Parties and the County agrees to compensate, using County and City funds, the Animal Control Contractor for performance of certain 90 3
specified animal care, animal control, and shelter services as provided for in this Agreement.

2.5 Animal Licensing Contractor: The contractor as set forth in Section

5.2 of this Agreement, which is specifically charged with administering and enforcing laws dealing with animal licensing within the territorial limits of the County and the Cities and pursuant to the terms of this Agreement.

2.6 Animal Licensing Program: The program within the Health System of the County, or County‘s designated contract agent, or both, or such other agency as the County of San Mateo Board of Supervisors may designate, which is specifically charged with regulating and enforcing laws dealing with animal licensing within its jurisdiction.

2.7 Animal Licensing Services Agreement: Agreement in which the Animal Licensing Contractor agrees to perform on behalf of the Parties and the County agrees to compensate, with County and City funds, Animal Licensing Contractor for performance of certain specified animal licensing services as provided for in this Agreement.

2.8 City or Cities: Any or all of the cities listed in Exhibit A, attached and incorporated by reference herein.

2.9 Holidays: Federally designated holidays with the addition of Easter and exclusion of Columbus Day, in accordance with the Animal Control Contractor’s and Animal Licensing Contractor’s existing labor contracts.

2.10 Impounded Animal: An animal that has been picked up by Animal Control Contractor, other public employee or officer, or by a private citizen and deposited at the County animal shelter.

3. Each City’s Responsibilities

3.1 Delivery of Animals. Any animal taken into custody by an employee or officer of the County or an employee or officer of a City shall be delivered to the Animal Control Contractor at the County animal shelter or held in a humane way at a designated holding area until it can be picked up by Animal Control Contractor.

3.2 Uniform Ordinances and Citation Authority. This Agreement is based on an expectation that each City will adopt and maintain animal control ordinance(s) which are substantially the same as the provisions of Chapters 6.04, 6.12, and 6.16 of Title 6 of the San Mateo County Ordinance Code, as they currently exist or maybe amended by County from time to time, to be effective within each City’s territorial limits. The 91 4
fee schedule adopted by each City shall be the same as outlined in Chapter 6.04.290, as may be amended by County from time to time, of the San Mateo County Ordinance Code, hereinafter “County Ordinance”.

City acknowledges that the County plans to amend its animal control ordinances, with the goal for adoption within the next twelve (12) months.

Enforcement of provisions of any City’s ordinance to the extent that it differs substantially from the County Ordinance, as amended by County from time to time, and results in an increase to Animal Control Contractor’s costs, shall be reimbursed directly by the City requiring additional services, as negotiated between the City requiring additional services and the Animal Control Contractor. Provision of services under the Animal Control Services Agreement shall take priority over such additional services provided separately pursuant to this Section.

3.3 Designation of Animal Control & License Revenue Collector. Each City hereby designates the Health System of the County or County’s designated contractor as the entity authorized to collect, at Cities’ cost, animal control and licensing revenue on the part of each City.

3.4 Permits for Public Events. Each City shall request input from the Animal Control Contractor prior to issuing permits for public exhibitions and events which include animals. The Animal Control Contractor is entitled to recover costs directly from the City in which exhibition or event will be located which relate to staffing that may result during or after the exhibition or event. Such costs will be collected by the Animal Control Contractor based on a fee schedule approved by the City in which the event is taking place, or as agreed between the Animal Control Contractor and the individual City. Any agreement with the Animal Control Contractor will require expeditious review of permits and input to the City. The provisions of this paragraph do not apply to public exhibitions and events where the only animals included in such events are anticipated to be service animals or police dogs.

3.5 City Liaison. Each City shall designate a representative to act as a liaison for animal control and licensing administration and enforcement issues for when County requests input from the City. If no contact person is designated, the City contact person shall be the City Manager.

3.6 Defense of Dangerous/Vicious Animal Determinations, Spay/Neuter Requirements, and Service Animal Designations.

Parties acknowledge that each City is and will remain solely responsible for arranging and conducting hearings under its Dangerous and Vicious 92 5
Animal, Spay/Neuter, and Fancier Ordinances, including but not limited to providing hearing officers and a location for the hearings. The cost to hold the hearing will be the sole responsibility of each City and collection of the hearing fee, based on the City’s fee ordinance, will be collected and retained by the City.

However, the Parties agree that, at a City’s option and for its convenience, a City may utilize County offices and/or the services of the County hearing officers for purposes of conducting Dangerous/Vicious Animal Hearings under the provisions of each City’s Dangerous and Vicious Animal Ordinance, Spay/Neuter Hearings under the provision of each City’s Spay/Neuter Ordinance, and/or Fancier Hearings under the provision of each City’s Fancier Ordinance. The hearing fee, based on the City’s fee ordinance, will be collected from the person requesting the hearing by the County under the terms of this Agreement, if possible. If such fee is not collected, the City shall remain responsible for such costs.

The Parties also recognize that in the event a City elects to utilize the services of a County hearing officer, the City remains solely responsible for the defense of any appeal of or challenge to an administrative decision rendered by the hearing officer. Further, the City remains responsible for any claims, damages, costs or other losses resulting from any decision, act or omission of the hearing officer acting in the course and scope of his or her capacity as hearing officer or from any court judgment based on claims, actions or appeals resulting from Dangerous/Vicious Animal hearings, decisions or findings; Spay/Neuter requirements, hearings, decisions or findings; and/or Fancier requirements, hearings, decisions or findings made under each City’s ordinances.

Furthermore, the Parties agree that, at a City’s option and for its convenience, County offices will issue Service Animal tags and Breeder/Fancier Permits on behalf of each City upon County’s determination that such tag or permit shall be issued on behalf of the City. Each City shall remain responsible for the decision to issue or not issue a Service Animal tag and/or issue or not issue a Breeder or Fancier Permit and shall remain responsible the defense of any action or claim and payment of any claims, damages, costs, or other losses resulting from such decision.

3.7 In consideration of the services that will be coordinated and facilitated by County and provided by the Animal Control Contractor and Animal Licensing Contractor in accordance with all terms, conditions, and specifications set forth herein, and in the exhibits and attachments incorporated by reference herein, each City shall pay County based on 93 6
the rates and in the manner specified below.

Proportionate Share of Costs. Each City’s proportionate share of the cost of services (“Proportionate Share of Costs”) provided under this Agreement shall be calculated as a percentage representing:
a. That City’s percentage of total field services provided, averaged over the prior three calendar years;
b. That City’s percentage of total shelter services provided, averaged over the prior three calendar years;
c. With field services weighted at 41% and shelter services weighted at 59%.

Net Program Costs. Each City shall pay the net program costs attributable to that City (“Net Program Costs”) which will be calculated as follows:
a. Determine total expenses for all services including Administrative Costs as defined in Section 2 of this Agreement and Animal Control Contractor and Animal Licensing Contractor costs;
b. Subtract all revenue received, not including licensing revenue; c. Attribute the balance to each City based on that City’s Proportionate Share of Costs.
d. Subtract from each City’s share of the balance the actual licensing revenue collected for that City during the previous calendar year.

Annual Invoices. Each City will be invoiced for its Net Program Costs as follows:
a. The County will calculate each City’s Proportionate Share of Costs, estimate Net Program Costs for the following fiscal year (July 1 – June 30), and will send an estimated invoice containing that information to each City no later than March 31st of each year; b. The County will send a final invoice (“Final Invoice”) based on actual Net Program Cost to each City no later than December 15th of each year; and
c. Each City shall pay the County the amount shown on the Final Invoice no later than February 28th of each year.
94 7

4. County Responsibilities

4.1 Payments to be paid to Animal Control Contractor and Animal Licensing Contractor by the County and each City are as follows:
a. The County will pay Animal Control Contractor the following agreed-to amounts. These costs are to be reimbursed by the Cities as provided in Section 3.7 above.

Fiscal Year Amount
2021-22 $6,189,290.95
2022-23 $6,327,480.28
2023-24 $6,499,455.67
2024-25 $6,674,024.00
2025-26 $6,858,739.01
b. The County will pay Animal Licensing Contractor the following agreed-to amounts. These costs are to be reimbursed by the Cities as provided in Section 3.7 above (the table in 4.2 includes the payment for the contract Petdata for approximately $192,000).

Current Contract
2016-2021
Amount
One year license $4.28 per license
Multi-year license $4.28 for the first year and $2 for each additional year
Late fees collected $2.50 collection service fee for each license Replacement tags $4.28 per tag
Bank and supply fees Actual cost

Fiscal Year Amount
2021-22 $790,835
2022-23 $790,375
2023-24 $814,086
2024-25 $822,227
2025-26 $846,894
95 8

4.3 In consideration of the payment provided for in Sections 3.7 and 4.2, the County shall, for the administrative convenience of the Cities and for the purpose of coordinating animal services countywide, provide the additional following administrative services:
a. Work with the City Attorney, designated City liaison or City Manager of each City on any issues that require input from the City, including, but not limited to, during and following the administrative hearing process.
b. Collect, maintain, and report available data as requested by each City, including, but not limited to, annual Performance Measures.

The Animal Control Program Manager or designee will monitor the performance of the Animal Control Contractor and Animal Licensing Contractor and will notify the City Liaison if there is a deficiency in service found. A meeting will be scheduled with Contractor and City liaisons to discuss a plan to correct the service deficiency.
c. With direction from each City, respond on behalf of each City to public inquiries regarding the Animal Control Program and the Animal Licensing Program.
d. Provide monthly report showing field, shelter, licensing activities, and Dangerous Animal Permit holders.
e. Provide dispatch services for after-hours/holiday calls for animal control and licensing.
f. Provide radio maintenance services on radio equipment owned by the Parties and used to perform services as outlined in Attachment 1 – Agreement between County of San Mateo and the Peninsula Humane Society and SPCA – Attachment M - County-Owned
Radio Equipment.
g. For the convenience of the Cities, provide animal licensing tags for dogs, cats, animals held under a Dangerous Permit, and animals designated as Service Animals.
h. For the convenience of the Cities, make reasonable attempts to collect and provide collection services for:

1. Animal control fees that are deemed uncollectable by the Animal Control Contractor after reasonable efforts by the Contractor to collect; and
96 9

2. Licensing fees that are deemed uncollectable by the Animal Licensing Contractor after reasonable efforts by the Contractor to collect; and

3. Any other fees for services provided to each City under the terms of this Agreement.

The County’s cost to provide collection services will be included in the administrative cost to facilitate this Agreement. The Cities acknowledge and agree that the County is not responsible for any fees that remain uncollected after reasonable efforts are made to collect. In the event that a City determines that additional collection efforts are warranted, it may undertake such efforts at its own expense. Any shortfall in revenues caused by uncollected fees shall be the responsibility of all Cities based on the proportionate share of costs.
i. Annually provide each City with the audit report required and completed as outlined in Attachment 1.
j. Annually, arrange and oversee a performance audit or fiscal assessment following the, Generally Accepted Government Auditing Standards (GAGAS) to assess whether the Animal Control Contractor is achieving efficiency and effectiveness in performance of the services provided and provide a copy of the performance audit to the Cities. The parameters of the audit and cost will be determined by a subgroup of all Parties through a County Request for Proposal process. Cities will be invoiced for the actual cost of said audit as outlined in Section 3.7 (estimate cost of $81,000 has been added to the administrative cost table in section 4.2). k. For Spay/Neuter Assistance Vouchers:

1. Allocate one dollar from each annual license fee paid for a dog or cat to:
i. When funds are available as determined by the County, assist pet owners and feral cat advocates with the cost to alter the dogs, cats, and feral cats that reside in the County on a county wide basis; and
ii. As funds are available as determined by the County, execute outreach efforts to educate residents on the
responsibilities of owning a pet and the importance of
altering, vaccinating, and licensing all dogs and cats.

2. Issue, monitor and maintain a dog, cat, and feral cat database, allocating funds to the appropriate category of need based on the public’s requests.
97 10
l. Pursuant to Section 3.6 of this Agreement, under the guidelines of the US Department of Justice and the Americans With Disabilities Act’s definition of “Service Animal” for the administrative convenience of each City, and acting as a representative of each City, issue Service Animal tags on behalf of each City upon determination by the County on behalf of the City that such tag shall be issued.
m. If each City’s ordinance so authorizes and the City so requests, review and process each City residents’ requests and maintain files for Breeders and Fanciers Permits.
n. Dangerous Animal Designations:

1. Issue Dangerous Animal tags when an animal has been so designated by a peace officer employed by any City or County or the Animal Control Contractor as such; and

2. The County will invoice annually and make reasonable efforts to collect applicable fees for Dangerous Animal Permit holders; and

3. Monitor data received from Animal Control Contractor; and

4. Send monthly updated reports to each City’s representative. o. Pursuant to Section 3.6, for the administrative convenience of each City, and acting as a representative of each City, conduct administrative hearings for Dangerous and Vicious Animal designations under the guidelines of the applicable City’s ordinance.
p. Pursuant to Section 3.6, for the administrative convenience of each City and acting as a representative of each City, conduct mandatory spay/neuter and/or fancier permit administrative hearings under the guidelines of the applicable City’s ordinance, if any.
q. Provide in-person customer service at a minimum of two County locations that are open during normal business hours to enable residents the ability to obtain animal licenses and/or permits for all dogs and cats.
r. Work with San Mateo County veterinarians to ensure anti-rabies vaccination reporting as required by the County.
s. Receive, import, and export licensing and vaccination information from the Animal Licensing Contractor into the Animal Control Contractor database and vice versa on a weekly basis.
98 11
t. Under the guidance of the County’s Health Officer, review and process requests from pet owners to exempt their pet from the requirement to obtain an anti-rabies vaccination as required by State law or County ordinance and report annually to the Department of Public Health.
u. Invoice animal owners pursuant to the County Fee Schedule

6.04.290, and similar City fee schedules, following a bite incident that requires a quarantine of said animal.

5. General Provisions

5.1 Existing Agreements. Upon execution of this Agreement, any prior existing agreements between the Cities and the County to facilitate and coordinate Animal Control and Animal Licensing Services will be terminated.

5.2 Contracting for Services. It is expressly understood and agreed that the County will contract with the Peninsula Humane Society and SPCA, a California nonprofit public benefit corporation (Animal Control Contractor), or such other contractor as the Board of Supervisors and Cities may designate, for the provision of Animal Control Services including field enforcement, shelter and treatment services referred to herein. Additionally, it is expressly understood and agreed that the County will contract with PetData, Inc. or such other contractor (Animal Licensing Contractor) as the Board of Supervisors and Cities may designate, for the provision of Animal Licensing Services.

Shelter Services. Refer to Attachment 1 – Agreement between County of San Mateo and the Peninsula Humane Society and SPCA.

Field Services. Refer to Attachment 1 – Agreement between County of San Mateo and the Peninsula Humane Society and SPCA.

Veterinary Medical Services. Refer to Attachment 1 – Agreement between County of San Mateo and the Peninsula Humane Society and SPCA.

Operations. Refer to Attachment 1 – Agreement between County of San Mateo and the Peninsula Humane Society and SPCA.

5.3 Animal Shelter.

The Parties acknowledge:

1. That the new Animal Care and Control Shelter has been constructed and Contractor Peninsula Humane Society & SPCA is and will be occupying it for the term of this Agreement in order to provide animal 99 12
control services as set forth in Attachment 1.

2. The Parties have previously entered into a Memorandum of Agreement regarding Funding of Construction of an Animal Care Shelter, dated September 9, 2014 (“Memorandum”), attached and incorporated as Attachment 3. The Parties agree that the total cost of the shelter construction project is being updated as provided by Section 2 of the Memorandum, and the Parties agree that, when available, County will provide to Cities the final total cost of the Shelter construction which will be paid proportionately by each City as provided by the Memorandum. Further, the Parties acknowledge and agree that the proportionate share of each City will be amended as provided by section 3 of the Memorandum. The Parties acknowledge that continued animal control and shelter services to a City as provided herein is contingent on that City approving any amended cost and paying its proportionate share, as previously agreed in the Memorandum”.

5.4 Facilities & Equipment.
a. If the County chooses, at its own discretion, to replace equipment, at reasonable expense, but not to exceed $125,000, that is used by the Animal Control Contractor and/or the Animal Licensing Contractor solely for the purpose of providing services under this Agreement, Cities agree that they will be financially responsible for the purchase cost of said equipment based on their
Proportionate Share of Cost.

In the event that any party asserts that an emergency safetyrelated repair is needed to the portions of the County Animal Care and Control Shelter located at 12 Airport Boulevard in the City of San Mateo that are used to provide contracted animal control services and/or the County chooses to replace
equipment, at its own discretion, and the cost of said equipment exceeds $125,000, the Parties agree to meet in good faith to determine and agree which maintenance or repairs are required, whether or not such repair work shall be undertaken, or if said equipment should be replaced.

If the Parties terminate this Agreement or the Parties do not renew this Agreement, all Parties agree to be financially responsible in their Proportionate Share of Cost as set forth in Exhibit B for the remaining cost of any lease for vehicles or equipment used by the County’s designated contractor solely for the purpose of providing services under this Agreement. 100
13 b. Animal Control Contractor will send the County a quarterly itemized report showing the repairs and maintenance performed at the facility.
c. If Parties choose to terminate for reasons other than material breach of the Animal Control Contractor’s Services Agreement or Parties choose not to renew the Animal Control Contractor’s Services Agreement, County and Cities shall be financially responsible for the remaining cost of any lease for vehicles or equipment used by the Animal Control Contractor solely for the purpose of the Animal Control Contractor’s Services Agreement.

5.5 Fiscal and Program Monitoring. Each City agrees to participate annually with County to discuss financial or programmatic issues including, but not limited to, licensing activities, revenue sources, performance measures, and ordinance revisions. The County or any City may request a special meeting for this purpose and upon the provision of reasonable notice.

Any changes in the amount to be paid to the Animal Control Contractor or the Animal Licensing Contractor shall require the Board of Supervisors and the affected City’s approval.

5.6 Use of Program Revenue. Each City agrees that all fees collected by the County and/or the Animal Control Contractor and the Animal Licensing Contractor, or both, for the purposes outlined in this Agreement shall be retained by the County and used to cover the cost of services provided under this Agreement, except for services provided directly by or for a City and where fees are collected by said City for services provided as described in Section 3.4 and 3.6 of this Agreement.

5.7 Maintenance of Records. Records of animals impounded including the description of each animal, date of receipt, date and manner of disposal, treatment received, the name of the person redeeming or adopting the animal, and the fees, charges and proceeds of adoption shall be maintained by the County, through the Animal Control Contractor, and made available to the Cities. In addition, statistical information shall be provided on a monthly, quarterly and annual basis to the Cities summarizing various field enforcement and shelter activities occurring in each City and shelter activities initiated by residents of each City.

5.8 Term and Termination. Subject to compliance with all terms and 101
14 conditions, the term of this Agreement shall be from July 1, 2021 through June 30, 2026.

Except as otherwise provided by this section, this Agreement may not be terminated by any party during the effective period from July 1, 2021 through June 30, 2026. Each City is responsible for its annual percentage share under this Agreement for the entire term of this Agreement.

In the event any City fails to pay its percentage share as set forth in this Agreement and Exhibit B, every other City shall promptly pay its Proportionate Share of Cost of the non-payment, unless and until the County is able to recover the non-payment from the late or non-paying City.

This Agreement shall automatically terminate in the event of termination of the Animal Control Services Agreement. Upon termination, the County shall have no further obligation to provide, facilitate or coordinate services specified herein or in the Animal Control Services Agreement or Animal Licensing Services Agreement.

Each City shall promptly pay its Proportionate Share of Cost as set forth in Exhibit B for all services rendered prior to termination.

5.9 Amendments: Entire Agreement. Amendments to this Agreement must be in writing and approved by the County Board of Supervisors and the governing body of each City. This is the entire Agreement between the Parties and supersedes any prior written or oral agreements inconsistent herewith.

This Agreement, including the Exhibits and Attachments which are incorporated herein by this reference, constitutes the entire Agreement of the Parties to this Agreement regarding the subject matter of this Agreement, and correctly states the rights, duties, and obligations of each party as of the Effective Date. In the event that any term, condition, provision, requirement, or specification set forth in the body of this Agreement conflicts with or is inconsistent with any term, condition, provision, requirement, or specification in any Exhibit to this Agreement, the provisions of the body of this Agreement shall prevail.

Any prior agreement, promises, negotiations, or representations, whether oral or written, between the parties not expressly stated in this Agreement are superseded. All subsequent modifications or amendments to this Agreement shall be in writing and signed by the Parties.

5.10 Controlling Law and Venue. The validity of this Agreement and of its terms or provisions, the rights and duties of the parties under this 102
15 Agreement, the interpretation of this Agreement, the performance of this Agreement, and any other dispute of any nature arising out of this Agreement shall be governed by the laws of the State of California without regard to its choice of law rules. Any dispute arising out of this Agreement shall be venued either in the San Mateo County Superior Court or in the United States District Court for the Northern District of California.

5.11 Additional Services. Nothing contained herein shall preclude any City from contracting separately for the provision of a higher level of service.

Any contract increasing the level of services will be supplemental to this Agreement and will not affect the level of service provided for in this Agreement.

5.12 Relationship of Parties. The Parties agree and understand that the work/services performed or facilitated under this Agreement are performed or facilitated by an independent Contractor, and not by an employee of any City and that neither the County, its employees, the Animal Control Contractor, or the Animal Licensing Contractor acquire any of the rights, privileges, powers, or advantages of City employees, and vice versa; however, the County may act as an agent on behalf of each City where expressly set forth herein and, in such instances, each City shall hold harmless, indemnify and defend the County from and against any claims of any kind and/or actions for damages arising out of the County’s actions undertaken on behalf of each City as set forth herein.

5.13 Hold Harmless.
a. Each City shall hold harmless, indemnify and defend the County, its officers, employees and agents from and against any and all claims, suits or actions of every kind brought for or on account of injuries or death of any person or damage to any property of any kind whatsoever and whomsoever belonging which arise out of the performance or nonperformance of each City’s covenants and obligations under this Agreement and which result from the negligent or wrongful acts of each City or its officers, employees, or agents, including, but not limited to, those claims, suits, or actions arising from activities performed by the County as a representative of the City as set forth in Sections 3.6 and 4.2. b. The County shall hold harmless, indemnify and defend each City, its officers, employees and agents from and against any and all claims, suits or actions of any kind brought for or on account of injuries to or death of any person or damage to any property of any kind and to whomsoever belonging which arise out of the performance or non-performance of the County’s obligations 103
16 under this Agreement and which result from the negligent or wrongful acts of the County, its officers or employees. This provision requiring the County to hold harmless, indemnify and defend each City shall expressly not apply to claims, losses, liabilities or damages arising from actions or omissions, negligent or otherwise, of the Animal Control Contractor or the Animal Licensing Contractor, or their officers, employees or agents, under the services agreements with the County. Further, this provision requiring the County to hold harmless, indemnify and defend each City shall not apply to acts or omissions of the County done on behalf of each City in performing administrative tasks for the convenience of and as representative of each City, including but not limited to those set forth in Sections 3.6 and

4.2. c. In the event of concurrent negligence of the County, its officers or employees, and the City, its officers and employees, the liability for any and all claims for injuries or damages to persons and/or property or any other loss or costs which arise out of the terms, conditions, covenants or responsibilities of this agreement shall be apportioned according to the California theory of comparative negligence.
d. Notwithstanding anything in this Agreement to the contrary, the Parties acknowledge that with respect to activities performed by the Animal Control Contractor or the Animal Licensing Contractor in the Cities’ territorial limits, the County serves solely as a Contract Administrator and solely with respect to the specific obligations contained within this Agreement and the agreements between the County and the Animal Control Contractor and the Animal Licensing Contractor. Accordingly, in the event the County or the Cities are sued and the suit is related in any manner to actions taken by the Animal Control Contractor or the Animal Licensing Contractor solely in a particular City or the Cities, the particular City or Cities, as the case may be, will hold harmless, indemnify and defend the County, and any other City that is named as a defendant in that suit from and against any and all claims, losses or costs. In the event a City or the Cities are sued and the suit relates in any manner to actions taken by the Animal Control Contractor or the Animal Licensing Contractor solely in the unincorporated area of the County, the County will hold harmless, indemnify and defend the City or Cities named as a defendant or defendants in that suit from and against any and all claims, losses or costs.
e. The County agrees that in its Service Agreements with the Animal 104
17 Control Contractor, the County will require the Animal Control Contractor to indemnify each City to the same extent that the County is indemnified and to name each City as a third party beneficiary to the County’s Agreements with the Animal Control Contractor and/or the Animal Licensing Contractor.
f. These indemnification and hold harmless clauses shall survive termination of this Agreement and shall apply whether or not any insurance policies shall have been determined to be applicable to any of such damages or claims for damages.

5.14 Non-Discrimination. No person shall illegally be excluded from participation in, denied the benefits of, or be subjected to discrimination under this Agreement on account of their race, color, religion, national origin, age, gender, sexual orientation, ancestry, marital status, pregnancy, childbirth or related conditions, medical condition, mental or physical disability or veteran’s status.

5.15 Notices. Any notice, request, demand, or other communication required or permitted under this Agreement shall be deemed to be properly given when both: (1) transmitted via facsimile to the telephone number listed below or transmitted via email to the email address listed below; and (2) sent to the physical address listed below by either being deposited in the United States mail, postage prepaid, or deposited for overnight delivery, charges prepaid, with an established overnight courier that provides a tracking number showing confirmation of receipt.

Any notices required by or given pursuant to this Agreement to any City shall be in writing and shall be delivered to the Clerk of that City at the address of the principal business offices of the respective City listed in the introduction of this Agreement or at such other address as any City may specify in writing to the County.

In the case of County, to:

Name/Title: Lori Morton-Feazell, Program Manager of Animal Control and Licensing
Address: 225-37th Avenue San Mateo, CA 94403
Telephone: 650.573.2623
Email: [email protected]

5.16 Condition Precedent. If this Agreement is not adopted by all twenty Cities, it will become null and void in its entirely except that in such an event, the County and any of the cities which are in agreement with the terms and conditions of this Agreement may use it as the grounds for considering an Agreement which may be acceptable to those parties. 105
18 5.17 Electronic Signature. All Parties agree that this Agreement and future documents relating to this Agreement may be digitally signed in accordance with California law and the County’s Electronic Signature Administrative Memo and the Parties understand and agree that electronic signatures shall be deemed as effective as an original signature.

5.18 Counterparts. The Parties may execute this Agreement in one or more counterparts, each of which shall be deemed an original, but all of which together shall be deemed one and the same instrument. 106
19 IN WITNESS WHEREOF, the Board of Supervisors of the County of San Mateo has authorized and directed the Health System Chief to execute this Agreement for and on behalf of the County of San Mateo. The Cities of Atherton, Belmont, Brisbane, Burlingame, Colma, Daly City, East Palo Alto, Foster City, Half Moon Bay, Hillsborough, Menlo Park, Millbrae, Pacifica, Portola Valley, Redwood City, San Bruno, San Carlos, San Mateo, South San Francisco, and Woodside have caused this Agreement to be subscribed by its duly authorized officer and attested by its Clerk.

Dated: COUNTY OF SAN MATEO
____________ _____________
President, Board of Supervisors
Resolution No. 078244(b)
June 29, 2021
107
Dated:

ATTEST: TOWN OF ATHERTON
_________________________________
Town of Atherton, Clerk By
108
Dated:

ATTEST: CITY OF BELMONT
_________________________________
City of Belmont, Clerk By
5/26/2021
109
110
111
112
Shawnna Maltbie
City Manager
May 25, 2021
113
114
Dated:

ATTEST: CITY OF FOSTER CITY
_________________________________
City of Foster City, Clerk By
115
Dated:

ATTEST: CITY OF HALF MOON BAY
_________________________________
City of Half Moon Bay, Clerk By
116
117
Dated:

ATTEST: CITY OF MENLO PARK
_________________________________
City of Menlo Park, Clerk By
118
119
120
Dated:

ATTEST: TOWN OF PORTOLA VALLEY
_________________________________
Town of Portola Valley, Clerk By
121
122
123
Dated:

ATTEST: CITY OF SAN CARLOS
_________________________________
City of San Carlos, Clerk By
124
Dated:

ATTEST: CITY OF SAN MATEO
_________________________________
City of San Mateo, Clerk By
__________
125
126
127
40 EXHIBIT A

CONTRACT AREAS
The following Cities have contracted for services pursuant to this Agreement:

Atherton
Belmont
Brisbane
Burlingame
Colma
Daly City
East Palo Alto
Foster City
Half Moon Bay
Hillsborough
Menlo Park
Millbrae
Pacifica
Portola Valley
Redwood City
San Bruno
San Carlos
San Mateo
South San Francisco
Woodside
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41 EXHIBIT B

PROPORTIONATE SHARE OF COST
FY 2021-22 Proportionate Share of Cost:

Atherton 0.70%
Belmont 2.58%
Brisbane 0.90%
Burlingame 3.74%
Colma 0.53%
Daly City 10.13%
East Palo Alto 8.70%
Foster City 2.15%
Half Moon Bay 2.50%
Hillsborough 1.16%
Menlo Park 4.59%
Millbrae 1.92%
Pacifica 5.07%
Portola Valley 0.37%
Redwood City 12.55%
San Bruno 6.09%
San Carlos 3.15%
San Mateo 15.61%
South San Francisco 10.27%
Woodside 1.03%
County 6.27%
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1 Agreement No. _________________________

AGREEMENT FOR ANIMAL CARE AND CONTROL SERVICES BETWEEN THE

COUNTY OF SAN MATEO AND PENINSULA HUMANE SOCIETY & SPCA, A

CALIFORNIA NONPROFIT CORPORATION
This Agreement is entered into this first day of July, 2021, by and between the County of San Mateo, a * * *
Whereas, pursuant to statutory authority including but not limited to, Section 31000 of the California Government Code, Section 31106 of the Food and Agriculture Code, and Sections 14501 and 14503 of the Corporations Code, County may contract with independent contractors for the furnishing of animal care, control and shelter services to or for County or any Department thereof; and Whereas, it is necessary and desirable that Contractor be retained for the purpose of providing Animal Care, Control, and Shelter services to the County and participating cities as set forth in this Agreement for Therefore, it is agreed by the parties to this Agreement as follows:

1. Exhibits and Attachments
The following exhibits and attachments are attached to this Agreement and incorporated into this Agreement by this reference:

Exhibit A Services
Exhibit B - Payments and Rates
Exhibit C Excluded Services
Exhibit D Contract Areas (County and Participating Cities) Exhibit E Fees to be Collected for Services Provided
Exhibit F Five-Year Budget
Attachment H - Health Insurance Portability and Accountability Act (HIPAA) Business Associate Requirements
Attachment I - Fingerprinting Certification Form
Attachment J - Rabies Algorithm
Attachment K - Animal Shelter Facility Use and Maintenance Agreement Attachment L - Peninsula Humane Society Holidays
Attachment M County-Owned Radio Equipment

2. Services to be performed by Contractor
In consideration of the payments set forth in this Agreement and in Exhibit B, Contractor shall perform services for County and Participating Cities listed on Exhibit D in accordance with the terms, conditions, and specifications set forth in this Agreement and in Exhibit A, and the other Exhibits and Attachments incorporated by reference into this Agreement.
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2 3. Payments
In consideration of the services provided by Contractor in accordance with all terms, conditions, and specifications set forth in this Agreement and in Exhibit A and other Exhibits and Attachments incorporated into this Agreement, County shall make payment to Contractor based on the rates and in the manner specified in Exhibit B. Payments shall begin within 45-days after Contractor and County each execute this Agreement.

County reserves the right to withhold payment if County determines that the quantity or quality of the work performed is unacceptable. If County exercises this right, it must first provide Contractor with a 30-day written notice of intent to withhold payment wherein County describes the nature of the unacceptable If Contractor fails to
remedy unacceptable work after having received thirty days prior written notice, then County may delay payment until the deficiency is corrected. However, if Contractor reasonably demonstrates that it is not feasible to remedy the unacceptable work within thirty days, Contractor shall have up to an additional thirty days to remedy the work before payment will be withheld.

In no event shall C THIRTY TWO MILLION

FIVE HUNDRED FORTY EIGHT THOUSAND NINE HUNDRED EIGHTY NINE DOLLARS AND NINETY ONE CENTS ($32,548,989.91). In the event that the County makes any advance payments, Contractor agrees to refund any amounts in excess of the amount owed by the County at the time of contract termination or expiration. Contractor is not entitled to payment for work not performed as required by this Agreement.

4. Term
Except as otherwise provided herein, and subject to compliance with all terms and conditions, the term of this Agreement shall be from July 1, 2021 through June 30, 2026. The parties may extend the term for an additional three years if the parties mutually agree in writing. This Agreement becomes effective only after all jurisdictions identified on Exhibit D as Participating Cities adopt it by entering into the agreement for animal control services between the County and participating cities. If such County/Services Agreement is not adopted by all jurisdictions shown on Exhibit D, this Services Agreement is null and void in its entirety unless Contractor and any of the jurisdictions shown on Exhibit D agree to use it as the basis for a Services Agreement applicable to those parties providing such written consent, with such changes in payment, scope of service, and other terms as the parties may agree.

5. Termination
This Agreement may be terminated by Contractor or County or designee at any time without a advance written notice to the other party. Contractor shall be entitled to receive payment for services provided prior to the effective date of termination of the Agreement. Such payment shall be the prorated portion of the full payment determined by comparing the services actually completed to the services required by the Agreement. The Contractor shall have no right to or claim against the County or any Participating City for the balance of the contract amount.

In the event of a material breach of this Agreement by either party, the other party shall notify the breaching party of such material breach and that such breach must be cured within thirty (30) calendar days of the notice, except that if the breaching party reasonably demonstrates that it is not feasible to cure the breach within thirty (30) calendar days, the breaching party shall have the number of days 131
3 beyond thirty (30) calendar days reasonably needed to cure the breach up to an additional thirty (30) calendar days.

In the event the breaching party does not cure the material breach within the applicable time period, the notifying party may immediately terminate this Services Agreement or seek any other applicable legal remedies for such material breach. Termination is effective on the date specified in the written notice. In any event of termination under this paragraph, Contractor shall be paid for all approved work performed prior to termination. Contractor shall have no right to, or claim against County or any contracting City for, the balance of the contract amount.

6. Contract Materials
At the end of the term of this Agreement, or in the event of termination, all finished or unfinished documents, data, studies, maps, photographs, reports, and other written materials (collectively referred to become the property of County and shall be promptly delivered to County. Upon termination, Contractor may make and retain a copy of such contract materials if permitted by law.

7. Relationship of Parties
Contractor agrees and understands that the work/services performed under this Agreement are performed as an independent contractor and not as an employee of County and that neither Contractor nor its employees acquire any of the rights, privileges, powers, or advantages of County employees.

8. Hold Harmless and Indemnification
Contractor shall hold harmless and indemnify the County, and each Participating City listed in Exhibit D as third party beneficiaries of this Agreement, their officers, agents, and employees from all claims, suits or actions of every name, kind and description, brought for, or on account of: injuries to or death of any person, including but not limited to Contractor or its agents, officers or employees, or damage to property of any kind whatsoever and to whomsoever belonging, including but not limited to Contractor or its agents, officers, or employees, or any other loss or cost, resulting from the performance or nonperformance of any work or obligations required by the Agreement of Contractor; any sanctions, requirements set forth in the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and all Federal regulations promulgated thereunder, as amended; and/or from any activities undertaken by Contractor, its officers, employees or agents, under this Agreement, and which result from the negligent or intentional acts or omissions of Contractor, its officers or employees.

The duty of Contractor to hold harmless and indemnify as set forth herein, shall include the duty to defend as set forth in Section 2778 of the California Civil Code.

County shall hold harmless and indemnify the Contractor, its officers, agents, and employees from all claims, suits or actions of every name, kind and description, brought for, or on account of injuries to or death of any person, including but not limited to County or its agents, officers or employees, or damage to property of any kind whatsoever and to whomsoever belonging, including but not limited to County or its agents, officers, or employees, or any other loss or cost, resulting from the performance or nonperformance of any work or obligations required by the Agreement of County; any sanctions, pe
requirements set forth in the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and all Federal regulations promulgated thereunder, as amended; and/or from any activities undertaken by County, its officers, employees or agents, under this Agreement, and which result from the negligent or intentional acts or omissions of County, its officers or employees. 132
4 The duty of County to hold harmless and indemnify, as set forth herein, shall include the duty to defend as set forth in Section 2778 of the California Civil Code.

In the event of concurrent negligence of the County, its officers, agents and/or employees, and the Contractor, its officers, agents and/or employees, then the liability for any and all claims for injuries or damages to persons and/or property or any other loss or costs which arise out of the terms, conditions, covenants, promises and responsibilities of this Agreement, shall be apportioned according to the California theory of comparative negligence. This provision shall survive termination of this Agreement.

9. Assignability and Subcontracting
Contractor shall not assign this Agreement or any portion of it to a third party or subcontract with a third party to provide services required by Contractor under this Agreement without the prior written consent of County.
right to automatically and immediately terminate this Agreement without penalty or advance notice.

10. Insurance
a. General Requirements
Contractor shall not commence work or be required to commence work under this Agreement unless and until all insurance required under this Section has been obtained and such insurance has been approved such approval. Contractor shall furnish County with certificates of insurance evidencing the required to include the contractual liability assumed by Contractor pursuant to this Agreement. These certificates shall specify or be endorsed to provide
any pending change in the limits of liability or of any cancellation or modification of the policy. b.

Contractor shall have in
In signing this Agreement, Contractor
certifies, as required by Section 1861 of the California Labor Code, that (a) it is aware of the provisions of Section 3700 of the California Labor Code, which require every employer to be insured against liability for -insurance in accordance with the provisions of the Labor Code, and (b) it will comply with such provisions before commencing the performance of work under this Agreement.
c. Liability Insurance
Contractor shall take out and maintain during the term of this Agreement such bodily injury liability and property damage liability insurance as shall protect Contractor and all of its employees/officers/agents while performing work covered by this Agreement from any and all claims for damages for bodily injury, including accidental death, as well as any and all claims for property damage which may arise from subcontractor, anyone directly or indirectly employed by either of them, or an agent of either of them.

Such insurance shall be combined single limit bodily injury and property damage for each occurrence and shall not be less than the amounts specified below:
(a) $1,000,000
133
5 (b) $1,000,000
(c) $1,000,000
County and its officers, agents, and employees and participating cities and their officers, agents and employees shall be named as additional insured on any such policies of insurance, which shall also contain a provision that (a) the insurance afforded thereby to County and its officers, agents, employees, and servants shall be primary insurance to the full limits of liability of the policy and (b) if the County or its officers, agents, employees, and servants have other insurance against the loss covered by such a policy, such other insurance shall be excess insurance only.

In the event of the breach of any provision of this Section, or in the event any notice is received which indicates any required insurance coverage will be diminished or canceled, County, at its option, may, notwithstanding any other provision of this Agreement to the contrary, immediately declare a material breach of this Agreement and suspend all further work and payment pursuant to this Agreement.

11. Compliance With Laws
All services to be performed by Contractor pursuant to this Agreement shall be performed in accordance with all applicable Federal, State, County, and municipal laws, ordinances, and regulations, including but not limited to the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the Federal Regulations promulgated thereunder, as amended (if applicable), the Business Associate requirements set forth in Attachment H (if attached), the Americans with Disabilities Act of 1990, as amended, and Section 504 of the Rehabilitation Act of 1973, which prohibits discrimination on the basis of disability in programs and activities receiving any Federal or County financial assistance. Such services shall also be performed in accordance with all applicable ordinances and regulations, including but not limited to appropriate licensure, certification regulations, provisions pertaining to confidentiality of records, and applicable quality assurance regulations. In the event of a conflict between the terms of this Agreement and any applicable State, Federal, County, or municipal law or regulation, the requirements of the applicable law or regulation will take precedence over the requirements set forth in this Agreement.

Contractor will timely and accurately complete, sign, and submit all necessary documentation of compliance.

12. Non-Discrimination and Other Requirements
a. General Non-discrimination
No person shall be denied any services provided pursuant to this Agreement (except as limited by the scope of services) on the grounds of race, color, national origin, ancestry, age, disability (physical or mental), sex, sexual orientation, gender identity, marital or domestic partner status, religion, political beliefs or affiliation, familial or parental status (including pregnancy), medical condition (cancer-related), military service, or genetic information.
b. Equal Employment Opportunity
Contractor shall ensure equal employment opportunity based on objective standards of recruitment, classification, selection, promotion, compensation, performance evaluation, and management relations for all employees under this Agreement.
to County upon request.
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6 c. Section 504 of the Rehabilitation Act of 1973
Contractor shall comply with Section 504 of the Rehabilitation Act of 1973, as amended, which provides that no otherwise qualified individual with a disability shall, solely by reason of a disability, be excluded from the participation in, be denied the benefits of, or be subjected to discrimination in the performance of any services this Agreement. This Section applies only to contractors who are providing services to members of the public under this Agreement.
d.

Contractor shall comply with all laws relating to the provision of benefits to its employees and their spouses or domestic partners, including, but not limited to, such laws prohibiting discrimination in the provision of such benefits on the basis that the spouse or domestic part is of the same or opposite sex as the employee.
e. Discrimination Against Individuals with Disabilities The nondiscrimination requirements of 41 C.F.R. 60-741.5(a) are incorporated into this Agreement as if fully set forth here, and Contractor and any subcontractor shall abide by the requirements of 41 C.F.R. 60 741.5(a). This regulation prohibits discrimination against qualified individuals on the basis of disability and requires affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified individuals with disabilities.
f. History of Discrimination
Contractor certifies that no finding of discrimination has been issued in the past 365 days against Contractor by the Equal Employment Opportunity Commission, the California Department of Fair Employment and Housing, or any other investigative entity. If any finding(s) of discrimination have been issued against Contractor within the past 365 days by the Equal Employment Opportunity Commission, the California Department of Fair Employment and Housing, or other investigative entity, Contractor shall provide County with a written explanation of the outcome(s) or remedy for the discrimination prior to execution of this Agreement. Failure to comply with this Section shall constitute a material breach of this Agreement and subjects the Agreement to immediate termination at the sole option of the County. g. Reporting; Violation of Non-discrimination Provisions Contractor shall report to the County Manager the filing in any court or with any administrative agency of any complaint or allegation of discrimination on any of the bases prohibited by this Section of the Such duty shall include reporting of the filing of
any and all charges with the Equal Employment Opportunity Commission, the California Department of Fair Employment and Housing, or any other entity charged with the investigation or adjudication of allegations covered by this subsection within 30 days of such filing, provided that within such 30 days such entity has not notified Contractor that such charges are dismissed or otherwise unfounded. Such notification shall include a general description of the circumstances involved and a general description of the kind of discrimination alleged (for example, gender-, sexual orientation-, religion-, or race-based discrimination).

Final adjudication in an appropriate forum determining that a violation of the non-discrimination provisions of this Agreement occurred, shall be considered a breach of this Agreement and subject the Contractor to penalties, to be determined by the County Manager from among the following:
135
7 i. termination of this Agreement; and/or
ii. liquidated damages of $2,500 per violation; and/or
iii. no penalty based on the County Manager determining that the incident does not warrant further action; and/or
iv. imposition of other applicable civil remedies and sanctions as provided by law.

To effectuate the provisions of this Section, the County Manager shall have the authority to offset all or any portion of the amount described in this Section against amounts due to Contractor under this Agreement or any other agreement between Contractor and County. h. Compliance with Living Wage Ordinance
As required by Chapter 2.88 of the San Mateo County Ordinance Code, Contractor certifies all contractor(s) and subcontractor(s) obligated under this contract shall fully comply with the provisions of the County of San Mateo Living Wage Ordinance, including, but not limited to, paying all Covered Employees the current Living Wage and providing notice to all Covered Employees and Subcontractors as required under the Ordinance.

13. Compliance with County Employee Jury Service Ordinance Contractor shall comply with Chapte
shall have and adhere to a written policy providing that its employees, to the extent they are full-time employees and live in San Mateo County, shall receive from the Contractor, on an annual basis, no fewer than five days of regular pay for jury service in San Mateo County, with jury pay being provided only for each day of actual jury service. The policy may provide that such employees deposit any fees received for such jury service with
the fees received for jury service in San Mateo County. By signing this Agreement, Contractor certifies that it has and adheres to a policy consistent with Chapter 2.85. For purposes of this Section, if Contractor has no employees in San Mateo County, it is sufficient for Contractor to provide the following written statement to County:
certifies that it has no full-time employees who live in San Mateo County. To the extent that it hires any such employees during the term of its Agreement with San Mateo County, Contractor shall adopt a policy The requirements of Chapter 2.85 do
-hundred
this Agreement is amended such that its total value meets or exceeds that threshold amount.

14. Retention of Records; Right to Monitor and Audit
(a) Contractor shall maintain all required records relating to services provided under this Agreement for four (4) years after County makes final payment and all other pending matters are closed, and Contractor shall be subject to the examination and/or audit by County, a Federal grantor agency, and the State of California.
(b) Contractor shall comply with all program and fiscal reporting requirements set forth by applicable Federal, State, and local agencies and as required by County including additional audit requirements as set forth herein.
(c) Contractor agrees upon reasonable notice to provide to County, to any Federal or State department respective audit agencies access to and the right to examine all records and documents necessary to 136
8 determine compliance with relevant Federal, State, and local statutes, rules, and regulations, to determine compliance with this Agreement, and to evaluate the quality, appropriateness, and timeliness of services performed.
(d) County agrees that if any entity or person makes a request under the California Public Records Act (CPRA) or an analogous federal, state, or local law or regulation to the County or a Participating City, of which County is aware, for documents or records possessed by Contractor but not by the County or Participating City, relating to this Agreement, or documents that Contractor submitted in its response to the request for proposals related to this Agreement and marked confidential, or documents related to the negotiation, or finalization of this Agreement, County will notify Contractor of such request. If Contractor fails to respond within 72 hours, Contractor shall be deemed to stipulate that the requested documents are subject to disclosure pursuant to the request and Contractor shall immediately thereafter make copies of the documents available to the County or a participating City, as the case may be, for disclosure to the requesting party.

If Contractor responds to the County within 72 hours of such notice by the County and asserts, in writing, that exemptions to disclosure requirements under the CPRA apply, and the County or Participating City as applicable agrees that such documents are not subject to disclosure, in whole or in part, under the CPRA, Contractor shall provide a redacted copy of the documents for County or City to disclose in lieu of unredacted documents for any documents that must be disclosed. In the event that County or the to disclosure, in order to prevent disclosure of such documents, Contractor shall promptly and in any case within ten (10) calendar days of notice of the request, seek a protective court order for non-disclosure of any such records. If Contractor fails to obtain a protective order, such documents may be disclosed by County or City. Contractor shall indemnify and hold harmless County and Participating Cities for any not subject to disclosure.

15. Merger Clause; Amendments
This Agreement, including the Exhibits and Attachments attached to this Agreement and incorporated by reference, constitutes the sole Agreement of the parties to this Agreement and correctly states the rights, dutie In the event that any term, condition,
provision, requirement, or specification set forth in the body of this Agreement conflicts with or is inconsistent with any term, condition, provision, requirement, or specification in any Exhibit and/or Attachment to this Agreement, the provisions of the body of the Agreement shall prevail. Any prior agreement, promises, negotiations, or representations between the parties not expressly stated in this document are not binding. All subsequent modifications or amendments shall be in writing and signed by the parties.

16. Controlling Law; Venue
The validity of this Agreement and of its terms, the rights and duties of the parties under this Agreement, the interpretation of this Agreement, the performance of this Agreement, and any other dispute of any nature arising out of this Agreement shall be governed by the laws of the State of California without regard to its choice of law or conflict of law rules. Any dispute arising out of this Agreement shall be venued either in the San Mateo County Superior Court or in the United States District Court for the Northern District of California.
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9 17. Notices
Any notice, request, demand, or other communication required or permitted under this Agreement shall be deemed to be properly given when both: (1) transmitted via facsimile to the telephone number listed below or transmitted via email to the email address listed below; and (2) sent to the physical address listed below by either being deposited in the United States mail, postage prepaid, or deposited for overnight delivery, charges prepaid, with an established overnight courier that provides a tracking number showing confirmation of receipt.

In the case of County, to:

Name/Title: Lori Morton-Feazell / Health Services Manager Address: 225-37th Avenue, San Mateo, CA 94403
Telephone: 650-573-3726
Email: [email protected]
In the case of Contractor, to:

Name/Title: Anthony Tansimore / President
Address: 1450 Rollins Road, Burlingame, CA 94010-2307
Telephone: 650-340-7022 ext. 309
Email: [email protected]

18. Electronic Signature
Both County and Contractor wish to permit this Agreement and future documents relating to this Agreement to be digitally signed in accordance with Cali Administrative Memo. Any party to this Agreement may revoke such agreement to permit electronic signatures at any time in relation to all future documents by providing notice pursuant to this Agreement.

19. Payment of Permits/Licenses
Contractor bears responsibility to obtain any license, permit, or approval required from any agency for commencement of said work/services. Failure to do so will result in forfeit of any right to compensation under this Agreement.

138
10 * * *
representatives, affix their respective signatures:

For Contractor: Peninsula Humane Society & SPCA, a California Nonprofit Corporation __________________________
Contractor Signature
_______________
Date
_________________________
Contractor Name (please print)

COUNTY OF SAN MATEO
By:

President, Board of Supervisors, San Mateo County
Date:

ATTEST:

By:

Clerk of Said Board
Resolution No. 078244(b)
June 29, 2021
139
11 Exhibit A
In consideration of the payments set forth in Exhibit B, Contractor shall provide the following services:

I. COMMON GOALS
A. All parties agree to work on updating a new animal control ordinance during the next 12 months to include the availability of administrative citations.

B. County and Contractor will provide Participating Cities (as defined in exhibit D to this Agreement) with information about the services provided by Contractor and excluded services. In the event the County receives a complaint from an official from a Participating City regarding the quantity or quality of services provided under this Agreement, the County will promptly forward such complaint to Contractor so that the parties may make good faith efforts to promptly resolve the issue and Contractor agrees to meet with officials from the County and/or Participating Cities as may be necessary to resolve such complaints.

II. POLICIES AND PROCEDURES
A. All policies and procedures shall be developed with the goal of animal welfare, enhancing the cost efficiency and quality of services provided to the County and Participating Cities, and to reflect best practices in the industry for animal control and care.
annually submitted to a committee of County and Participating City representatives, with committee members to be designated by the County Manager or designee. The Contractor and committee members will work in good faith to resolve any differences or concerns regarding policies and procedures.

B. The Contractor must establish comprehensive written policies and procedures for proper care and handling of animals.

C. Such policies and procedures shall address all subjects encompassed by the scope of this Agreement, including shelter, veterinary care, and field services. Proper care includes but is not limited to, appropriate food and water, regular cleaning of kennels and cages, humane handling, veterinary care and a vaccination schedule including rabies vaccinations.

D. Contractor shall establish policies and procedures in accordance with the Guidelines for Standards of Care in Animal Shelters published by the Association of Shelter Veterinarians, ASPCA, the Humane Society of the United States, and/or other currently accepted best practices for animal sheltering. Policies and Procedures shall focus on these areas:

1. Medical Health and Physical Well-Being

2. Euthanasia

3. Environment

4. Kennels/Cages

5. Capacity for Care

6. Behavioral Health
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12 E. Contractor shall develop a written disposal procedure, and the procedure shall provide for the weekly pick up of dead animals.

F. Contractor shall create a procedure compliant with California law to ensure that animals entering the County Shelter receive vaccinations, dewormer, flea control as appropriate for their species excluding animals that are unable to be safely handled or animals that are too sick/injured to receive this treatment.

G. Contractor shall have written policies and procedures on animal placement with a goal of ensuring that non-aggressive and healthy or treatable animals that enter the County Shelter are not euthanized through redemptions, adoptions and transfers to other organizations. Policies and procedures should include guidelines for euthanasia. Terms used in this subsection are to be interpreted in accordance with currently enacted California law.

H. Contractor shall have a procedure addressing how Animal Control Officers will handle complaints and the procedure shall include a benchmark for the time it takes between receiving and closing a complaint.

I. Contractor shall have comprehensive written policies and procedures established for proper care and handling of animals to include emergency response procedures, how animals will be placed into vehicles, how animals will be protected from the heat and cold inside vehicles, and how vehicles will be clean and disinfected.

J. Contractor shall have and apply written disease prevention and response policies and procedures.

Disease response procedures shall include measures to minimize transmission to unaffected animals or people and should ensure appropriate care of the affected animals. Procedures should include a treatment plan where decisions are based on a range of appropriate criteria, including the ability to safely and humanely provide relief, duration of treatment, prognosis for recovery, the likelihood of placement after treatment, the number of animals who must be treated and the expense of treatment and resources available for such treatment.

K. Contractor shall have comprehensive written policies and procedures on Veterinary Medical Services. Policies and procedures shall address proper care of injured and sick animals and be L. To the extent any of the terms of this Agreement are preempted by State law with regard to animal care, custody, transfer, euthanasia, and/or treatment, the parties agree that the terms of this Agreement shall continue to apply to full extent possible in conformity with State law.

141
13 III. SHELTER SERVICES
A. Receiving animals
Contractor will:

1. Hold lost and stray animals for the requisite time period as required by State law or County ordinance or other applicable local ordinance prior to adoption, owner redemption, release to a partner organization, euthanasia, or other disposition.

2. Ensu
beginning at intake and regularly thereafter. If the animal is too unsafe to handle to have its health status evaluated a visual evaluation may be done by staff.

3. Ensure all animals are scanned for a microchip and checked for other identification when entering the County Shelter and ensure staff enter into the Chameleon (or any successor system) software that the animal was checked for ID. Animals that are unsafe to be scanned for a microchip may be excluded.

4. Solicit information on impounded stray animals.

5. 6. Provide shelter and care for domestic animals under rabies quarantine, and dangerous or vicious animal investigations, according to the applicable City/County ordinance and/or State law.

7. Contractor will immediately notify County Public Health personnel at 650.573.2346, 8am5pm, M-F or 650.363.4981 after hours/holidays (or at such other numbers as may be designated in writing, from time to time).

8. If the Contractor plans on using drop boxes for after-hours intake, the drop boxes must be checked at least every hour during the hours that drop boxes are utilized for animal intake.

B. Care of animals
Contractor will:

1. Provide shelter and care for San Mateo County stray and unwanted animals 24 hours a day, 7 days a week, with public service hours designed to benefit the public and facilitate the services established in this Agreement, including coordination with other agencies (state and local governments, or adoption partner organizations, non-profit animal services organizations, etc.) where appropriate.

2. Provide services as required by the State of California governing shelters for animal care, treatment, holding periods, and placements and dispositions.

3. Microchip all animals designated as Dangerous prior to release if medically appropriate and owner is compliant. In the instance of a non-compliant owner, Contractor shall attempt at the first annual inspection of the ow
has in fact been microchipped as required by County Ordinance and shall report their findings to County in a timely fashion.

4. Provide animal food that meets nutritional and medical needs of animals. 142
14 5. Contractor will make a best effort to have the County Shelter open by 11 am each day, except holidays (as noted in Attachment L - Peninsula Humane Society Holidays), with all animal areas intended for public access clean and ready for the public to enter.

6. Provide County representatives with a master schedule for Animal Care staff upon request.

C. Owner-surrendered animals
Contractor will:

1. Provide pet owners with a handout(s) describing alternative solutions to surrender and other resources to owners who express a desire to surrender their pets. That handout should include contact information for non-profit shelters and rescue groups in the Bay Area, as well as information about pet food pantries, low cost veterinary care, etc.

2. List alternatives to surrendering a pet
website.

D. Identifying animals
Contractor will:

1. Make legally required and additional efforts
including, at a minimum, full microchip body scanning of domestic animals for identification chips, tracing microchips, licenses, rabies tags and other identification, and making several documented attempts in multiple ways (e.g. phone, email, and/or mail) to notify the owner in an attempt to return the animal to its owner prior to any other disposition. Maintain acumen on and utilize developments in the field that might provide .

E. Evaluating animals
Contractor will:

1. Ensure that all healthy, non-aggressive, and treatable animals have a plan for a live outcome.

2. Begin assessment of behavior at the time of intake of the animal. An overall behavior assessment considers all of the information gathered about the animal, including history, behavior during shelter stay, and formal evaluation.

3. Provide and apply the criteria and evaluation system that will enable objective evaluations for animals.

4. Evaluate all breeds equally to determine if they can be adopted, require behavior modification, or allow a partner agency to take the animal prior to euthanasia pursuant to State law.

5. Maintain evaluation records. Document the procedure for each animal in the Chameleon software system (or any successor system). If any paper records are also kept, retain the records for seven (7) years after disposition of animal.

6. Perform kennel enrichment programs to reduce stress for sheltered animals.

7. Place adoptable animals up for adoption or transfer. 143
15 8. Record all incidents or reports regarding a history of aggressive behavior along with the context in which they occurred.

9. Ensure staff is trained to recognize body language and other behaviors that indicate animal stress, pain and suffering as well as behaviors that indicate successful adaptation to the shelter environment.

10. Monitor animals daily in order to detect trends or changes in well-being and respond to their behavioral needs.

F. Length of stay of animals
Contractor will:

1. County Shelter. Both positive outcomes and
cost of sheltering must be considered.

2. Provide the process to ensure stray and owner-surrendered animals will not remain in the County Shelter more than three (3) weeks past the State law-mandated holding period.

G. Rabies testing/exposure
Contractor will:

1. Immediately provide San Mateo County Health personnel with contact information for relevant Contractor staff in accordance with State and County requirements when there is

2. Ensure all staff members are trained to identify potential rabies exposures and understand the regulations that apply to reporting and managing bites to humans and animals.

3. Provide for testing of animals for rabies pursuant to the current California Rabies Compendium. This requires the decapitation of animals and transport of the head or bat to the San Mateo County Public Health laboratory for testing.

4. Ensure that that the rabies specimen is transported to the San Mateo County Public Health Laboratory within 48 hours of the animal entering the County Shelter or of being euthanized (weekends and holidays excluded).

5. Ensure that for every animal that comes into the County Shelter, staff will identify possible rabies exposures; everyone presenting an animal shall be asked if the animal has bitten anyone within the last 10 days or had any contact with wildlife.

6. Make certain all incoming animals are examined for bite wounds; any animals who have potentially been exposed to rabies shall be managed in accordance with the California Rabies Compendium and in consultation with state and local health authorities.

7. Ensure that staff funded by contract who routinely work with companion animals or wildlife are offered pre-exposure vaccinations against rabies in accordance with recommendations of the Advisory Committee in Immunization Practices.

H. Disposal of dead animals
Contractor will:
144
16 1. Accept dead animals brought to the County Shelter by County residents, City and County municipalities, or Caltrans and Contractor shall dispose of such animals.

2. Dispose of dead animals in a lawful manner using an appropriately qualified and licensed disposal company or method.

3. Develop a written disposal procedure that will include at least a weekly pick up of dead animals.

I. Transferring animals into County Shelter

1. If the Contractor desires to transfer animals into the County Shelter from nearby Bay Area animal shelters to assist when such shelters are dealing with an emergency, such as a natural disaster, Contractor shall do the following:
a) Request written approval from the County Program Manager of Animal Control and Licensing Manager or other designated County Contract Administrator. The County will respond to such requests in writing within 3 business days. In the event of a need to house animals for another county during a disaster, the County will respond within 24 hours. If the County grants such approval, the written notice of approval will state the maximum number of animals the Contractor is allowed to transfer in pursuant to that consent based upon factors including available shelter space. Detailed documentation on an appropriate Federal Emergency Management Agency (FEMA) form will be kept to record, on a daily basis, on the number of Contractor staff caring for the animals to include hours worked, along with supplies, as well as number of days sheltered for each animal. This will allow for reimbursement if declared a federal disaster, or reimbursement from other local jurisdictions. b) Periodically, and only as space and resources allow, Contractor may purposefully transfer, house or bring into the County shelter animals from another animal shelter, partner group or agency within or outside the County to be housed in the County Shelter for the s other shelter or location only if a monthly report is sent to the Program Manager of Animal Control and Licensing or their designee outlining the number of animals transferred into the shelter along with each animal s individual animal identification number. If Contractor plans on transferring in more than 30 animals a month Contractor will obtain written approval from the Program Manager of Animal Control and Licensing or their designee. Contractor will reimburse the County and Participating Cities for the costs of vaccines, preventative care, treatment, food, facility use and maintenance, and staff time to care for these animals. The cost will be calculated by the number of days that animal is housed at the County shelter at the rate of $15 per animal per day. This rate may be adjusted annually, based on changes to Consumer Price Index and the Parties will meet and confer before the rate is adjusted. In addition to this daily rate, the Contractor will reimburse the County and Participating Cities for the actual costs of vaccines, flea treatment, dewormer, DTM cultures, canine heartworm and feline FIV/FeLV tests on a per animal basis.

The Contractor will reimburse the County and Participating Cities each quarter of the fiscal year and will provide a report in a form reasonably satisfactory to the County and Participating Cities that details the fees owed pursuant to the applicable daily rate and any other applicable costs to be reimbursed to the County and Participating Cities. This obligation to reimburse the County and the Participating Cities does not apply to situations where an animal needs to be transferred in to the County shelter where the animal is held because of a bite or potential dangerous dog designation and where the incident occurred in San Mateo County, but the animal was first taken to another animal shelter. In such cases, the animal shall in the Chameleon software intake statistics. 145
17 Contractor will also reimburse the County and Participating Cities at the rate described above and shall reimburse the County and Participating Cities for the above-described expenses for any animal impounded by the nonprofit for a Cruelty case and housed at the County Animal Shelter. Detailed notes by staff must be entered into the Chameleon database (or any successor system) and should describe the reason for the animal being transfer back into the County shelter.

2. In cases where the Contractor transfers an animal back to the County Shelter for any reason, the Contractor will pay for the care of the animal and not use contract funds or staff being paid for by the contract. Detailed notes by staff must be entered into the Chameleon database and should describe the reason for the transfer back to the County shelter.

J. Working with partner groups
Contractor will:

1. Within 6 months of signing this Agreement, develop a Partner Group application for any shelter or Partner Group that would like to apply to take animals from the County Shelter ite.

2. Assign one (1) or more staff members to proactively contact Partner Groups and nonprofit shelters in the County and throughout the Bay Area to encourage them to take animals whose medical or behavioral needs exceed available resources or who would otherwise be better served by being transferred to a Partner Group or to take animals that have been in the County Shelter for more than three (3) weeks past their stray hold or owner surrender intake date. If the Contractor desires, animals may be placed prior to the expiration of the three (3) week hold period. Contractor will decide which animals will be transferred to the Lantos Center for adoption.

3. As an alternative to euthanizing feral cats when cat caretakers are unavailable, will either 1) release the feral cats to an organization that will Trap-Neuter-Return (TNR) the cats, 2) TNR the cats themselves, or 3) develop a plan on how to handle feral cats to improve the live release rate (e.g. implementing a barn or working cat program).

K. Vaccinating, deworming, flea prevention, photos, documentation Contractor will:

1. Complete health assessments of dogs and cats within 24 hours of the animal entering the County Shelter.

2. Complete behavioral assessments of dogs and cats within 4 days of the animal entering the County Shelter (not including the day of intake). Excluded: Dangerous animals, quarantined animals, animals in protective custody, euthanasia requests, exotic animals, fowl.

3. Conduct full body microchip scans and check for other forms of identification at the time of intake for all animals that can be safely handled.

4. Provide a photograph and description of each lost animal through public outreach 146
18 5. on (breed, sex, and age), health assessment, initial behavioral assessment, microchip, license, rabies, and any other pertinent information in Chameleon Data Management System (or any successor system) within 24 hours of receiving each animal.

6. Document complete behavioral assessment results in Chameleon Data Management System (or any successor system) within 4 days of receiving each animal (not including the day of intake).

7. Provide vaccinations, dewormers, and flea control when an animal enters the County Shelter as appropriate for their species, excluding animals that are unable to be safely handled or animals that are too sick/injured to receive this treatment.

L. Keeping County Shelter clean and disinfected
Contractor will:

1. Always maintain the kennel and animal care facilities in a humane and sanitary condition with a focus on these areas:
a) Cleaning and Disinfection. Use of disinfectants should be limited to those that are proven safe and effective for animal species sheltered at the County Shelter. b) Surfaces and Drainage

2. Maintain stocks of disinfectants based on accepted industry standards to preserve function and effectiveness with regards to temperature and light exposure.

3. Update all written guidelines/documentation for use of disinfectants to reflect current practices as well as industry standards/recommendations.

4. Staff and volunteers shall receive training when guidelines have been updated and documentation of training shall be maintained.

5. Take commercially reasonable measures to maintain a pest-free shelter. Contractor will enter into, pay the costs of, and monitor on a recurring and scheduled contract for pest control services in and around the County Shelter.

6. Have written information available about zoonotic diseases for visitors, adopters and foster care providers.

7. Clearly mark enclosures of animals with suspected zoonotic disease to indicate the condition and any necessary precautions.

8. Provide periodic staff and volunteer training and information on the recognition of potentially zoonotic conditions and the means of protecting others from exposure. This shall be included in the policy and procedures.

9. Ensure the public does not have unsupervised access to areas where animals are isolated for zoonotic diseases.

M. Providing enrichment
Contractor will:

1. Provide kennel enrichment programs that provide every animal with an opportunity to be socialized and reduce stress while in the County Shelter. 147
19 N. Euthanasia
Contractor will:

1. Provide for the humane euthanasia and disposal of animals determined to be unhealthy, aggressive, or untreatable as determined by California law.

O. Owner-requested euthanasia
Contractor will:

1. Follow the basic matrix definition of Owner-Requested Euthanasia. The basic matrix definition of Owner -Requested Euthanasia can be found at:
https://www.shelteranimalscount.org/docs/defaultsource/dataresources/sac_basicdatamatrix.pdf

2. Contractor will pursue all reasonable measures to verify animal ownership prior to euthanasia.

3. Record and classify animals in the Chameleon software and in Live Release Rate owners with the specific intention of using the Owner Requested Euthanasia service.

When an owner wishes to surrender an animal for adoption and that animal is deemed unhealthy and untreatable, or aggressive
information provided by the owner and the owner elects to surrender the animal for

4. Decline to provide the owner-requested euthanasia service to treatable animals and will instead either accept and treat those animals, provide resources so the owner so they can keep and treat their animal, or refer the owner to another organization that will assist the pet owner, so they can treat the animal.

5. Offer private owner-requested euthanasia (including pet-owner witnessed euthanasia, when requested with regard to non-aggressive animals only) as a service at the County Shelter, if the animal is deemed unhealthy and untreatable, or aggressive.

P. Documentation
Contractor will:

1. Accurately complete, sign, and submit all necessary documentation of compliance in a timely manner.

Q. Adoption of animals
Contractor may:

1. Arrange adoptions onsite at the County Shelter to reduce the length of stay for animals and have other approaches to adoptions such as transferring animals from the County Shelter and moving them to their non-profit shelter or partner organizations for adoption.

There is no set number of animals that need to remain up for adoption at any point in time at the County Shelter.

Contractor will:
148
20 2. Ensure that the public cannot come into contact with, or view, bite quarantine animals and aggressive animals that are considered a danger to the public.

IV. FIELD SERVICES
A. Respond to field service calls
Contractor will:

1. Respond to calls for Animal Field Services 24 hours a day, 7 days a week, 365 days a year as set forth in the below-described priority listing, unless otherwise noted below.

Notwithstanding any other provision herein, Contractor shall respond on holidays and after regular business hours (9pm-7am) to call Priority 1 and 2 categories. If no calls in those priorities are pending the staff Contractor will respond to Priority 3 and 4 calls.

2. Contractor may receive and accept requests for service in person, via phone, email, text message, voicemail or fax. Contractor will have policies and processes in place to ensure that text messages, emails, voicemails and faxes are monitored and retrieved in a routine and timely fashion.

B. Priority for Field Activities

1. Priority 1: Immediately respond to all emergency calls of the following types within one (1) hour of the receipt of the call from the reporting party:
a) Imminent threat to a person by an aggressive domestic, exotic or wild animal b) A Public Safety agency request for immediate assistance c) Possible rabid animal
d) Aggressive dog at large, or an aggressive dog that could cause harm to a human or an animal (e.g., an aggressive dog breaking out of a yard or has access off the property) e) A dog that has bitten a human or that has attacked another animal and that remains at large
f) Major injury to dog, cat, or domestic animal
g) An animal in hot car or an animal that is otherwise in immediate danger h) Dangerous animal permit violation that has occurred and the same animal remains a threat to person or property
i) Animals at large causing a traffic hazard (including livestock) j)
k) s life is in danger
l) When juveniles are present at a school grounds any bat, any aggressive animal, animal posing a risk to humans, sick or injured animals, dogs at large, or confined or trapped animal are present on the school grounds.
m) Request by a Public Safety Official or Fish & Wildlife officer to respond to a mountain lion or an escaped exotic animal that is an imminent threat to a person. Handling of these situations will be a joint response between the requestor and the Contractor. Contractor will be acting in an advisory capacity. Contractor is responsible for arranging a third party to 149
21 handle, transport and/or care for exotic animals. If a third party is retained by Contractor, said third party shall have lead advisory responsibilities. Public Safety Officials and/or Contractor will determine if Fish and Wildlife need to respond to the scene. Contractor will remain on the scene with requesting Public Safety Official until situation is resolved.

2. Priority 2: Respond without unnecessary delay, within (4) hours of receipt of the call from the reporting party:
a) Dog, cat or domestic animal sick, or with minor injury b) Sick or injured wildlife
c) All non-threatening Dangerous Animal permit violations d) Dog or cat in trap
e) Animal in custody (stray confined)
f) Pack of dogs
g) Dead animal at a school between 7:00 AM and 8:00 PM (excluding holidays)

3. Priority 3: Respond without unnecessary delay within a maximum of 18 hours of receipt of the call from the reporting party and as soon as reasonably possible beforehand to the following situations:
a) Animal at large (non-aggressive and non-threatening) in violation of local ordinance b)
c) Reports of animal bites or attacks where there is no longer an animal at large which is an immediate threat to persons or property.
d) Dead animal pick-up
e) Animal bite quarantines

4. Priority 4: Respond without unnecessary delay within 24 hours of receipt of the call from the reporting party:
a) Stray patrol request
b) Owned animal for relinquishment (based on special circumstances or special hardship situation)

5. Priority 5: If there are no calls pending in the other priority categories:
a) Officers will patrol City and County parks and neighborhoods in areas accessible by

6. Ensure that Animal Control and Humane Officers shall impound stray or confined dogs and cats and return them to the owner in the field, or transport to the animal to the shelter, as deemed appropriate by the Officer.

7. Provide a master schedule for Animal Control staff.

C. Enforcement of state and local animal control laws; Municipal code violations Contractor will:
150
22 1. Enforce all County and City ordinances pertaining to animals as outlined in Chapters

6.04, 6.12 and 6.16 of Title 6 of the San Mateo County Ordinance Code and enforce state statutes where applicable, except for number of animals per household or barking dogs, which are referred to the respective overseeing agency (code enforcement or law enforcement).

2. Uniform Ordinances and Citation Authority. County shall encourage the Participating City jurisdictions shown on Exhibit D to adopt and maintain animal control ordinances and fee schedules that are materially equivalent to the County control ordinance and fee schedule. The animal control ordinances for all jurisdictions shown on Exhibit D should be substantially the same as the provisions of Chapters 6.04,

6.12, and 6.16 of Title 6 of the San Mateo County Ordinance Code, as amended, to be effective within the city limits. The fee schedule shall be the same as outlined in Chapter

6.04.290 of the San Mateo County Ordinance Code.

3. Enforcement of city ordinances which differ materially from the County ordinance need not be enforced by Contractor unless Contractor agrees that the ordinance does not conflict with its mission, and the city and Contractor mutually agree on the cost of services. Participating Cities agree to provide notice to Contractor of any changes to their City codes that would relate to additional or different Contractor responsibilities under this Agreement.

4. Upon request by a Participating City, the County, or residents of a Participating City or the unincorporated County, investigate complaints of animal related public nuisances, to those ordinance code violations enumerated in Chapter 6.04 of Title 6 of the San Mateo County Ordinance Code and similar city ordinances, with the exception of complaints regarding barking dogs.

D. Citations
Contractor will:

1. Develop a voidable animal license citation process for license violations, that affords the animal owner 30 days in which to register for a license and have the citation voided.

Specifically, on all complaints involving stray or loose animals, municipal complaints and quarantines etc., if the animal owner living in San Mateo County does not have their animal licensed in San Mateo County, the ACO will issue a voidable license citation to the animal owner.

2. Ensure that ACO/Humane Officers issue administrative and non-administrative citations for City, County or State violations. Written warnings can be issued for first offense minor violations only if the ACO/Humane Officers follow up within two weeks to ensure compliance with the written warning.

3. Record all citations and written warnings in the Chameleon (or any successor system) software system.

E. Impoundment of animals
Contractor will:

1. Impound all dogs caught at large, scan all dogs and cats, that are safe to handle, for microchips in the field and provide for field return to owner as deemed appropriate by the Animal Control Officer.
151
23 2. Except when responding to a Priority 1 or Priority 2 call or when responding to a Priority 3 or Priority 4 call in order to meet expected response times, ensure that when Animal Control Officers observe a violation of the Participating City or County ordinance, the Animal Control Officer will stop, contact the animal owners, and take appropriate actions, such as a written warning for first offense, or the issuing of a citation for subsequent violations.

3. Investigate and follow up with impoundment, citation, search and seizure warrant for animal bites, vicious/dangerous animals, and attacks in conjunction with respective City Attorney or County Counsel and/or County District Attorney.

4. Contractor shall impound animals in the regular course of its enforcement of City and County ordinances as necessary to protect the safety of persons and property, or the animal. In addition to its ordinary impoundment responsibilities under this Agreement, if Contractor receives a specific request from a City and/or County law enforcement agency, Contractor shall promptly impound any animal, whether the animal is on public or private property. Contractor shall obtain any necessary consent or warrant as required by law for all impoundments. In exigent circumstances, in which a warrant is not required because personal or public safety is at imminent risk, Contractor shall impound the animal immediately. However, in the event that Contractor determines that a warrant is necessary for the impoundment, Contractor shall promptly seek such warrant and take all steps necessary to ensure that the animal is secured in such a manner that it poses no threat to the safety of any person pending the impoundment.

In those limited situations in which Contractor reasonably believes that there is no violation, seizure is unlawful and there are no grounds for seeking a warrant despite the request by City or County law enforcement,
respective City (or County Sheriff or designee if applicable) and the County Animal Control Manager or designee, if available within one hour. If the City or County representatives are not available and/or there is still disagreement, and City or County law enforcement still requests impoundment, City or County law enforcement will seize the animal, and Contractor with thereafter take custody of the animal and impound the animal at the shelter. In these situations only, if the City or County law enforcement officer believes that a warrant should be applied for, but Contractor does not believe there are grounds for such warrant, the law enforcement officer shall supply the affidavit for such warrant and, at the request of the City or County law enforcement officer, Contractor shall seek the warrant from the court.

5. Contractor shall not release any impounded animals unless the owner of such animal, or another individual with express verbal or written authority from the owner to pick up the animal (and such authority has been directly conveyed to Contractor from owner), the relevant impoundment, emergency
medical treatment, and licensing/permit fees to redeem said animal. Fees may be billed under certain circumstances as outlined in Exhibit A. - VI. Operations D. Administration 1 Financial Systems.

F. Transport of sick, injured animals
Contractor will:
152
24 1. Ensure the transfer of any injured or sick animals to the animal shelter or veterinary emergency hospital, or ensure that the owner (if present) of the animal seeks medical treatment.

G. Field euthanasia
Contractor will:

1. Ensure that if euthanasia is necessary for a sick or injured wild animal while it is in the field, the euthanasia shall be conducted by trained personnel with necessary equipment.

This service shall be available twenty-four (24) hours a day, seven (7) days a week, 365 days a year.

H. Investigations for animal bites, dangerous & vicious animal cases Contractor will:

1. Conduct thorough investigations of dangerous or vicious animals, which shall include interviewing witnesses, collecting evidence, writing reports, taking photos, requesting related information and securing search warrants to impound a vicious or dangerous dog, making initial designations as dangerous or vicious, and testifying at hearings. This investigation should be completed, and the report and all supporting information presented to the County, at least three (3) calendar days ahead of the scheduled hearing. will follow the applicable
County and Participating City ordinances.

2. Investigate municipal code violation complaints within the jurisdictional boundaries of the Participating Cities and the unincorporated County
as outlined herein. This includes, but is not limited to, interviewing witnesses, collecting evidence, taking photos, writing reports, requesting related information and securing search warrants, issuing citations, and participating in hearings or court proceedings as needed for potential impoundment and/or prosecution. Officers will work closely with the City Attorney or County District Attorney as applicable.

I. Removal of dead animals
Contractor will:

1. Remove dead animals from the public right-of-way, except freeways and/or highways, which are maintained by CALTRANS.

2. Remove stray dead domestic animals from private property for no charge.

3. Remove owned domestic dead animals at the request of owner with a charge to the member of the public requesting the service, as set forth in the Fee Schedule. All such fees collected by the Contractor shall be remitted to the County.

4. Pick up and dispose of any dead animal on any street, sidewalk, school, or other public property.

5. In cases where animal contact meets the criteria for rabies testing, pick up dead or live wildlife on private property. In cases where animal contact meets the criteria for rabies testing, the Contractor will follow the rabies testing protocol. 153
25 6. Dispose of dead wildlife or domestic dead animals that are brought to the shelter. If a commercial wildlife removal or pest company wants to dispose of dead animals, they will have to enter into a contract with the County to pay for disposal fees.

7. If Contractor is unable to safely remove a dead animal, Contractor will hire a qualified third-party using contract funds to remove the dead animal.

J. Quarantine of animals
Contractor will:

1. Quarantine biting animals and enforce State Codes, California Rabies Compendium, and County guidelines relating to rabies control. This includes providing state-mandated rabies clinics.

2. Work with San Mateo County Health to jointly determine when an in-home bite quarantine is appropriate and will be made available.

K. Dispatch
Contractor will:

1. Provide radio dispatching to the field between the hours of 8:00am and 6:00pm on Monday through Friday and 8:00am and 5:00pm on Saturday, Sunday, and Holidays.

2. County shall provide radio dispatching to Contractor between the hours of 6:00pm and 8:00am Monday through Friday and 5:00pm and 8:00am Saturday, Sunday, and Holidays. The Contractor will pay the annual cost for County Radio Dispatch using funds paid to Contractor pursuant to this Agreement.

3. Have a system for phone calls to roll to another person in order to answer calls from the residents for the County. If there is more than one (1) Dispatcher on shift, the phone lines will be set up so the calls coming in roll between the multiple phones.

4. Have a line for law enforcement, fire, and other government officials to call on at all times when the contractors dispatch is open if they need service from the Contractor.

5. County shall maintain County-owned radio equipment as denoted in Attachment M County-Owned Radio Equipment.

V. VETERINARY MEDICAL SERVICES
A. Provide veterinary care for animals
Contractor will:

1. Make medical decisions that balance both the best interest of the individual animals requiring treatment and the County Shelter population.

2. Ensure that the County Shelter medical services include, but are not limited to: animal exams, vaccinations, microchipping, dispensation of medications, disease prevention, surgeries (e.g. enucleations, amputations and wound repairs), emergency care of injured animals, euthanasia and coordination with other local, state and national agencies. 154
26 3. Ensure that medical staff regularly monitor the status of individual animals and the population as a whole.

4. Have and apply written disease prevention and response policies and procedures.

Disease response procedures should include measures to minimize transmission to unaffected animals or people and should ensure appropriate care of the affected animals.

Procedures should include a treatment plan where decisions are based on a range of appropriate criteria, including the ability to safely and humanely provide relief, duration of treatment, prognosis for recovery, the likelihood of placement after treatment, the number of animals who must be treated and the expense and resources available.

5. Ensure that there is preventive health care appropriate for each species and include protocols that strengthen resistance to disease and minimize exposure to pathogens.

6. Ensure that medications and treatments are only administered with the advice of a veterinarian or in accordance with written protocols provided by a veterinarian, and all drugs are dispensed in accordance with federal and state regulations.

7. Whenever possible, ensure all veterinary care and treatments are recorded in Chameleon (or any successor system).

8. Microchip and spay/neuter all animals for adoption prior to pick up by new owner, as required by law, unless a veterinarian determines the procedure is not safe for the a

9. Have written policies regarding care and treatment of injured and sick animals and that are in alignment with State or local laws and address.

B. Veterinarian medical licensing/registration
Contractor will:

1. Maintain current premise permits and meet all veterinary licensing requirements as specified by the California Veterinary Medical Board and California and federal law.

2. Maintain licensure to dispense and supply shelter and field services staff with the controlled substances necessary for performance of field captures and euthanasia, including the monitoring and security of such substances.

3. Ensure that veterinary staff meet certification and/or license requirements set forth by the State of California. Staff includes veterinarians, registered veterinary technicians, and other licensed or certified personnel.

C. Medical examination, treatment, and medication
Contractor will:

1. Ensure that the veterinary staff 1) perform a medical examination upon arrival for all sick/injured animals, 2) direct and monitor the care of injured and/or sick animals, 3) adheres to and directs procedures to reduce or respond to the outbreak of infectious diseases, and 4) provide a medical exam for all animals (except those needing emergency care) within 24 hours of arriving at the shelter.

2. Provide for laboratory services including stool examinations, cytology, urine analysis, heartworm tests, FELV/FIV tests, electrolytes measurements, and blood counts, among other testing.
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27 3. Ensure adequate and appropriate administrative controls are in place to monitor medications and medical supplies.

VI. OPERATIONS
A. Personnel

1. Staffing
Contractor will:
a) Hire personnel that are fully-qualified, authorized, licensed or permitted under applicable State and local law to perform such services.

2. Contract Funding of Staff
Contractor will:
a) Ensure all shelter, field, facilities and veterinary-related staff and managerial positions funded 100% by the Contract, spend 100% of their time working at the County Shelter, or providing other services to the County and Cities pursuant to this agreement (excluding disaster work, training, or meetings.) If one of these staff member works less than 100% of their time at the County shelter, the percentage of hours worked under the items of this Contract will be documented on a timesheet/time clock. Hours worked at another location will not be charged to Contract funds.
the County shelter and other sites, Contractor shall prioritize services denoted within this agreement. Contractor will include with the monthly invoice a report of the FTE hours worked at the County shelter by these staff members. An organization chart will be sent to the County annually that shows the Contractors entire organization including the percentages of time staff paid by the County shelter.

3. Training
Contractor will:
a) Annually provide a training plan that includes any certifications required by State laws. b) Be responsible for providing fully trained personnel in all aspects of performance, including proper animal care, animal handling, and enforcement procedures and techniques. c) Ensure all ACOs complete Penal Code 832 Arrest course or be appointed pursuant to California Corporations Code Section 14502 as Humane Officers, issue citations, receive ongoing training and maintain proper education, experience and/or certification within one (1) year of hire.
d) Ensure all ACOs pass approved baton training at earliest feasible opportunity. No ACO shall use a baton until trained.
e) Require all ACOs to be certified to perform euthanasia by injection as defined by California law. All ACOs will complete required training per state law. f) Require all staff that perform animal euthanasia to be trained pursuant to State law. g) Require staff members that have access or review documents, such as bite reports and human medical records, to complete HIPAA training.
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28 4. Volunteer Program
Contractor will:
a) Have an active volunteer program to support the Animal Care and Control program and related activities. The County encourages the use of volunteer support in all aspects of the program unless prohibited by State law. The volunteer program will be guided by policies and procedures similar to
b) Contractor should work to increase the volunteer to staff ratio as may be deemed appropriate by Contractor for specific programs.
c) Carry insurance on volunteers, including coverage for volunteers at the shelter including but not limited to their interaction with animals.
d) Outline how they will recruit and coordinate volunteers and assigned activities. e) Track volunteer hours and report numbers annually to the County. f) Outline which tasks the volunteers will be assigned to complete at the shelter.

B. V.6.4. Vehicles

1. Acquiring /Replacement
Contractor will:
a) Utilize funds paid to Contractor pursuant to this Agreement to acquire or replace vehicles.

2. Vehicle Maintenance and Repair
Contractor will:
a) Provide proof of automobile liability insurance covering all Contractor staff utilizing vehicles pursuant to this Agreement.
b) Be responsible for all vehicle maintenance and repairs to be paid out of funds paid to Contractor pursuant to this Agreement.
c) Utilize and maintain existing and replacement vehicles assigned for animal control activities.
d) Provide a quarterly maintenance and repair report listing all vehicles and the service received.
e) Ensure all vehicles receive routine maintenance as required by the manufacturer. f) Maintain all of the vehicles such that they remain in a safe, professional condition at all times. Records must be kept on all maintenance problems and mileage. g) Keep vehicles in good repair and ensure that there are no dangers to animals inside the vehicles that could cause injury such as sharp edges, gaps in doors etc. h) Clean and disinfect after an animal has been transported in the vehicle. i) Ensure all vehicles are kept clean on the inside and outside.

C. Procurement

1. Inventory
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29 Contractor will:
a) Maintain and provide to the County, within thirty (30) days of execution of this Agreement, a current inventory of all equipment paid for with non-contract Funds owned by Contractor or paid for in part with non-Contract Funds, used at the shelter and having a current fair market value of $1,000 or more. Provide to the County, within six (6) months of signing the Agreement, an inventory of all durable equipment purchased using contract funds and having a current fair market value of $1,000 or more.

2. Computer Hardware and Software
Contractor will:
a) Be responsible for the provision and replacement of County-owned hardware and software using contract funding, grants or private funds as long as all of the computer hardware located in the County Shelter purchased using contract funds is considered the property of the County. Items owned by the County will be listed in the annual inventory. b) Maintain an inventory of purchased hardware and software. c) Be responsible to provide server, internet connectivity and equipment to operate all computers within the shelter. This will include the set-up of the service for the equipment.

3. Operating Supplies
a) The Contractor shall be required to purchase all operating supplies for the purpose of any service provided under the terms of the contract with contract funds, County-directed donations or other funding sources directed solely to the County Shelter; the supplies will be and remain the property of San Mateo County.
b) County shall provide animal licensing tags for dogs, cats, animals held under a Dangerous Animal Permit, and animals designated as Service Animals.

D. Administration

1. Financial systems
Contractor will:
a) Have in place a process and have the capability to provide billing and provide activity reports to the County.
b) Contractor will not release any impounded animals unless the owner of such animal, or another individual with express written or verbal authority (such verbal authority having been conveyed to Contractor directly from owner) to represent the owner, appears at the Contractors facility, and pays all applicable impoundment, emergency medical treatment, and/or licensing/permit fees to redeem said animal. Exceptions may be made where efforts safety of its staff, volunteers or facility. Contractor will alert the program manager of Animal Control and Licensing regarding the threat of harm to the staff. c) Contractor will require license fees to be paid before the animal leaves the shelter. d) Contractor will bill the responsible party if it is reasonably determined that they cannot pay the required fees at the time an animal is released. Contractor will use every effort to confirm that the responsible party is unable to pay fees. In the case of unaltered dogs, cats and 158
30 rabbits, fees will only be billed provided the responsible party agrees to have the animal spayed or neutered prior to the animal being released from the shelter. e) Fees will only be transferred to the County for billing as a last resort. Any time a responsible party is billed, the responsible party shall be provided a detailed and clear itemized list of fees, as well as a letter on San Mateo County Health Department letterhead explaining how to pay owed fees and the potential for collections actions to follow.

2. Financial Audit & Operational Audit
Contractor will:
a) Provide periodic updates on the annual external audit process, including information on the process which will be used to ensure the completion of audits. The completed written audit and opinions shall be supplied to the County by December 31st of each calendar year for the previous fiscal year.
b) Annually hire an independent auditor, who will conduct a fiscal year audit of all expenses and revenues and services noted above. The auditor must document and express an opinion on program revenues, expenses and units of service and must conduct audit in accordance with generally accepted auditing standards. The audit report shall also express an opinion regarding compliance with the financially related terms of the Agreement. c) After completion of the audit, allow County or City personnel, or consultant to speak directly with the auditors in a joint session with Contractor. d) Contractor shall use all commercially reasonable efforts to achieve economy, efficiency and effectiveness in performance of the services provided. Contractor and County will meet on occasion, as requested by County, but not to exceed more than once per year, to consider revisions which may be needed to the reporting forms created to document performance of the services provided. At any time during the term of this Services Agreement, but not to exceed one time annually, County may request, and Contractor shall provide additional detailed information concerning services performed under this Agreement for the purpose of a performance audit. The County shall make every effort to follow Generally Accepted Government Auditing Standards (GAGAS). e) At any time during normal business hours and as often as the County may deem necessary, allow the County and/or representatives of the County to observe all staff and volunteers in all areas of the County Shelter operation. County/City and/or representatives/contractor shall reasonably conduct themselves so as to not impede regular operations or functions. At no time will the County/City and/or representatives/contractor of the County direct the work of any Contractor staff in any manner. f) At any time during normal business hours, with 24-hour notice from the County, and as often as County may deem necessary, provide to the County and/or representatives of the County records for examination with respect to all matters covered by this Agreement. Any records (e.g., personal employment) that would require notice to interested parties, shall be so noticed to the extent required by law prior to disclosure. Notice to Contractor shall not be required if the County has evidence of fraud or other misuse of contract dollars on the part of the Contractor; provided, however, that Contractor does not waive any privacy rights that individual employees may have. Nothing in this Services Agreement shall be construed as granting County any right to make copies, excerpts or transcripts of information unrelated to the Services Agreement without the prior written consent of Contractor. 159
31 3. Documentation
Contractor will:
a) Maintain for at least four (4) years after contract termination, and provide to County, or authorized representatives, and/or to any of their respective audit agencies access to and the right to examine all records and documents necessary to determine compliance with relevant Federal, State, and local statutes, rules, and regulations, to determine compliance with this Services Agreement, and to evaluate the quality, appropriateness, and timeliness of services performed.
b) Maintain for at least four (4) years after contract termination, and provide to County as requested records of animals impounded including the description of animal; date of receipt; date and manner of disposition; treatment received; name and address of person who redeemed animal; and fees, charges and proceeds charged and collected for redemption.

Contractor will provide information regarding adopters and fees for those animals adopted at the County Shelter. Contractor shall record all vaccinations. c) Maintain a complete record on each animal within the Chameleon (or any successor system) database.

4. Quality Improvement
a) Contractor shall have a Quality Improvement program to ensure maintenance of key documents, reporting, scheduling services and activities, staff performance, and customer service.

E. Public services

1. Contractor agrees to convene a Participating s Group at a minimum of once per year over the term of this Services Agreement.

2. President of the organization, and a committee of Participating City and County elected officials upon request, at a minimum of once per year during the term of this Services Agreement to review work covered herein.

3. Contractor agrees that the President, Senior Vice President of Operations, Senior Director of Operations will meet monthly with the Program Manager of Animal Control and Licensing.

4. When the County responds to a public records request, it will also provide an exact copy to Contractor of the documents disclosed to the member of the public.

5. Contractor agrees to present an annual report and supporting documentation to the Board of Supervisors that addresses the performance of the contracted services set forth in this Agreement.
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32 6. Public services include, but are not limited to: staffing the call center, providing and running a website, reunification of lost animals with owners, animal adoptions, animal transfers to partner organizations, adoption promotions, licensing services, vaccination and microchip clinics, media inquiries, citizen complaint resolution, public education and outreach, utilization of volunteers, and coordination with other local, state and national agencies. Services also include the proper collection and handling of financial transactions associated with fees, fines, donations, and contract payments.

7. Contractor will provide quarterly communication updates to the County and Cities for public release on their websites and within social media. This should include any information for residents on services provided by the Contractor.

Contractor will:

8. Issue animal licenses and or required permits and collect applicable fees for dogs and cats that are encountered at the County shelter.

9. Provide public hours at the County Shelter as follows: Shelter will be open 7 days a week with a minimum of 8 hours per day Monday-Friday (e.g. open 11:00AM-7:00PM) and 6 hours (e.g. open 11:00AM-5:00PM) per day on Saturday and Sunday. The shelter can be closed on major holidays (see attachment L Peninsula Humane Society Holidays), provided, however that on such holidays, Contractor shall maintain the minimum staff necessary to care for the animals and respond to field activities. Shelter will be cleaned by 11 am and ready for public to enter during business hours.

10. Provide method(s) for customers to find and claim lost pets through the website, call center, notification by mail and telephone.

11. Promote adoptions and licensing through a variety of outreach strategies, including public education and outreach opportunities that contribute to increasing the live release rate and decreasing pet overpopulation.

12. Ensure customers are provided with exceptional customer service by achieving a positive customer satisfaction rating according to a survey to be developed in conjunction with County approval and administered annually. The survey must include a customer feedback component to ensure continuous improvement.

13. Develop and maintain acceptance, tracking and resolution procedures for customer service complaints received regarding Animal Services. Provide initial response (e.g. phone call, email, in-person visit) to resident complaints within 48 hours of receipt, with intent to resolve within a reasonable period. County will be advised for sensitive or unusual complaints.

F. Provide monthly low-cost vaccination clinics at the shelter Contractor will:

1. Hold at least one (1) monthly low-cost vaccine clinic at the County Shelter for the residents of San Mateo County. The Contractor shall sell licenses at the monthly low-cost vaccine clinics and all fees collected at the clinic will be remitted to the County.

G. Issuing licenses
Contractor will:
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33 1. Provide online information on how pet owners can license their pets to include locations for purchase and web addresses.

2. Issue replacement tags to dog owners whose license tags are lost, stolen or damaged, for applicable fee.

3. License and/or issue required permits and collect for County all applicable fees for all dogs and cats that are encountered at the County Shelter as required by applicable ordinance.

4. Issue a one (1) or three (3) -year option for dog licenses to the general public as required by applicable ordinance/law and collect applicable fees for County.

5. Provide an online option on the website (https://www.petdata.com/ URL etData, Inc.) to license or renew animal
licenses.

6. Properly handle the collection, deposit, remittance, and refund of all money associated with service fees, fines, and contract payments.

7. Collect all fees documented in the ordinances.

8. Contractor shall remit to the County monthly any and all fees collected, pursuant to ordinance, as well as, vaccine and microchip clinic fees, and animal licensing fees.

H. Software
Contractor will:

1. Utilize the Chameleon (or any successor system) software and database animal sheltering information system for the purpose of tracking all animal intakes and dispositions, behavioral notes, all medical conditions and treatment (with the exclusion of some medical notes that are unable to be added to the database and can be handwritten), notes made by volunteers may be hand written, animal control field activities, animal control citations and written warnings, animal bites and bite quarantines and other data relevant to the management of the animal services operation. Contractor shall provide copies to the Participating Cities/County or contractor all written notes as well as data within the Chameleon (or any successor system) software upon request.

2. Be responsible for paying all of the Chameleon (or any successor system) software system fees for work related to the contract, including the County licenses, using contract funds. The Chameleon (or any successor system) license will list San Mateo County and Peninsula Humane Society & SPCA as the database owners. In the event of contract termination or expiration, each party shall receive an exact copy of the database information, and if any technical problems arise regarding that goal, each party agrees to use best efforts to achieve this result.

3. on (or any successor system) shall be
utilized for private individuals who have adopted a pet with the intention that the animal is to be their permanent pet or the permanent pet of their friend, partner or relative. The (or any successor system) shall be utilized for Partner Group organizations and their designees that plan to temporarily hold the animal until it can be adopted to a private individual or that plan to provide a hospice type service for the animals.
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34 4. Ensure every live animal goes through an intake process where a photo and description of each animal is added to the Chameleon (or any successor system) database. Core vaccinations, deworming and any necessary flea treatment for animals to be sheltered shall also be administered and documented in Chameleon (or any successor system) during the intake process. The photos of all stray animals impounded at the County Shelter shall be made available for viewing by the public on the lost and found website page during the stray hold period. The photos of all adoptable animals past any necessary stray hold period kept at the County Shelter shall also be made available for viewing by the public on the Contractor

5. Ensure all owner contact information and attempts to contact the owners of animals wearing a license or identification tag, a microchip or any other kind of identification must be recorded in Chameleon (or any successor system). Behavior notes and all other information regarding the animal shall also be recorded in Chameleon (or any successor system).

6. Contractor will record in the Chameleon database Activity Record field responses with staff going on scene to the location of the activity differently than they will non-field responses, such as leaving phone messages, phone conversations, radio conversations, mailing letters, or any other activities performed when staff is not physically on the scene of the location of the activity. Recording field and non-field responses differently will allow accurate response reports to be generated. Response time reports for the City/County will only include field service calls when field staff is dispatch to a scene to handle a priority 1-5 call. It will include the time call was received, time dispatched, time the staff arrived on the scene and time the staff cleared the scene and what action the staff took.

7. Ensure all dogs, cats, puppies and kittens in a litter, weaned or not weaned, shall always be provided with an individual animal ID number in Chameleon (or any successor system) that is counted in both intake and outcome statistics.

I. Disaster response
Contractor will:

1. Coordinate with County in the event of a disaster/declared state of emergency.

2. Provide assistance to residents, local law enforcement, fire agencies and the County of San Mateo Office of Emergency Services to evacuate, shelter, and care for animals in the event of a disaster.

3. County

4. Work with other groups within the County during a disaster to ensure animals are safely evacuated and proper care is provided.

5. Ensure that staff or a third-party organization is available to respond to a disaster and are trained in the handling and care of all animal species within the County.

6. Ensure that each staff member responding to the disaster completes necessary FEMA forms.

7. Participate in a minimum of one (1) full-scale disaster exercise with San Mateo County Health or the Office of Emergency Services annually.
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35 8. When staffing is available, supply 1-2 staff members during disasters that can rotate into the emergency operations center as needed by the County.

9. Ensure that all staff and volunteers responding to the disaster have completed ICS 100 & 700, as well as trained to the animal care and handling standards of the Contractor.

10. Train with other non-profits and groups in the County on evacuations, sheltering set ups and communications during a disaster, etc.

J. Mutual Aid
Contractor will:

1. Respond during a disaster in other Counties when requested by the San Mateo County Emergency Operations Center. Shelter and Field services must continue to operate in San Mateo County when providing support to other jurisdictions. Contractor shall use reasonable efforts to make staff available to assist with mutual aid, as requested and, when the Contractor reasonably determines that it is unable to do so, shall promptly provide a detailed written explanation of why it is unable to do so.

2. Contractor will work directly with San Mateo County Health and EOC during a disaster for mutual aid needs or supplies.

K. Recovery
Contractor will:

1. Work with animal owners on the pickup of their animals that have been cared for during the disaster. Thirty (30) days of Shelter fees can be waived by Contractor due to the disaster and include documentation in the database. If that animal needs to be held longer and more fees should be waived, Contractor will get approval from the County.

2. For those animals that owners wish to relinquish, the Contractor will look at alternative placement options for the animals such as adoptions, foster homes, or partner groups.

3. Plan Continuity of Operations Plan (COOP)

4. Within six (6) months of signing the agreement, Contractor will create a COOP for the provision of all contracted services in the event of a natural disaster or other significant unanticipated event that might otherwise disrupt services. Plan to be provided to the County annually.

VII. REPORTING
Provider will provide the following reports as specified within the required time period.

Monthly Reports DUE

1. Live animal intake kennel statistics (counts and
percentages) by:

Animal, including dogs, cats, other domestic
animals, and wildlife, Intake type, including
owner-surrender, confiscated, stray, ownerrequested, Outcome, adoption, reclaim, transfer, euthanasia, died, missing, owner-requested
Upon Invoicing
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36 euthanasia, etc. by Jurisdiction and summarized

2. Dead animal statistics (counts and
percentages) by: Animal, including dogs, cats,
other domestic animals, and wildlife
Upon Invoicing

3. Field pick-up and drop-off: Jurisdiction and
summarized, Patrol calls and response times by
priority to include jurisdiction of the call and
outcome
Upon Invoicing

4. Field activities response times are to be
calculated from the time of the call for field
service to when the Animal Control Officer arrive
on the scene of the field activity. Report should
include the minimum time, maximum time,
average time, targeted time percentage per
priority, both summarized and by jurisdictional
location, and results.

Upon Invoicing

5. List of citizen complaints by jurisdiction and
category, timeline for resolution, and associated
outcome.

Upon Invoicing

6. Number of citations issued, categorized by
ordinance and jurisdiction.

Upon Invoicing

7. Number of voidable license citations issues
and number voided with the purchase of a
license.

Upon Invoicing

8. Revenues collected by jurisdiction and type
and summarized.

Upon Invoicing

9. Financial reports reflecting budget to actual
comparison information for revenues and
expenditures by line item. As an addendum to the
financial report, a narrative outlining any
foreseeable issues or operational changes that
the Contractor believes may be necessary for
approval by the County.

Upon Invoicing

10. Staff report on FTE percentage of hours
spent at the County shelter.

Upon Invoicing

Quarterly Reports Due

1. License sales performed by Contractor by
species and type and jurisdiction with summary.

Upon invoicing for January, April, July, October

2. Rabies vaccination and microchipping clinics
statistics, with summary of total vaccinations
administered by species and type.

Upon invoicing for January, April, July, October

3. Dangerous & vicious animal cases by
jurisdiction and outcomes.

Upon invoicing for January, April, July, October

4. Animal Control/Humane Officer training Upon invoicing for January, April, July, October

5. Humane Investigation report to include number
of calls, contacts, notices, citations, and number
of cruelty/neglect cases submitted to the District
Attorney/City Attorney for prosecution with
outcome.

Upon invoicing for January, April, July, October
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37 6. Maintenance and repair report listing all
vehicles and the service received.

Upon invoicing for January, April, July, October

Annual Reports Due

1. All monthly and quarterly statistics listed above
compiled for an annual summary of animal
statistics
Prior calendar year upon invoicing for February

2. Medical services staff training--list of staff, type of training, and dates of completion.

Prior calendar year upon invoicing for February

3. Field officer training - list of staff, type of
training, and dates of completion.

Prior calendar year upon invoicing for February

4. Animal care staff training - list of staff, type of
training, and dates of completion.

Prior calendar year upon invoicing for February

5. Annual dog and cat statistics in basic matrix
format, including live release rates and the live
release rate formula used.

Prior calendar year upon invoicing for February

6. Annual financial audit statement. December 31st of the current year

7. Customer satisfaction rating survey results. Prior calendar year upon invoicing for February

8. A Continuity of Operations Plan (COOP) for
the provision of all contracted services in the
event of a natural disaster or other significant
unanticipated event that might otherwise disrupt
services.

Prior calendar year upon invoicing for February

9. A written cost allocation methodology
procedure. Methodology should consist of items
such as how direct services, such as field and
shelter personnel and supplies, cost are
distributed vs administration personnel that may
be used for other than County contract related
services, if applicable.

Prior calendar year upon invoicing for February

10. A list of all current employed personnel by
position paid for in full or part by the Contract with
the salary/benefits and percent of FTE for each.

Prior calendar year upon invoicing for February

11. Personnel Organization chart with the
percentage breakdown of FTE positions and
number of . For those personnel whose
responsibilities extend beyond the contract, the
organizational chart will indicate the percent of
full-time equivalence assigned to each staff
member for the contract that will be correlated
with the amount funded by the contract.

Prior calendar year upon invoicing for February

12. Detailed budget narrative outlining estimated
revenues and expenditures for operating and
capital needs, explanation of operational and
financial changes requested from the prior year,
major operation strategy shifts, and any other
items necessary to provide the County with an
understanding of the proposed spending plan for
Current fiscal year upon invoicing for August
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38 the following year.

13. Current policy and procedures (SOPs). Prior calendar year upon invoicing for February

14. Contractor will notify the County by January
31st of each year the number of bite quarantines
handled for the past calendar year, broken down
by city, compared to the average number of
quarantines for the prior three (3) calendar years
and include data on in-home vs. shelter.

Contractor will provide statistical information to
the Animal Control & Licensing Manager
sufficient to allow for completion of the Local
Control Rabies Activity Report required by the
State of California. The past years rabies
information to be provided to the County no later
than February 15th of each year.

January 31st and February 15th for prior calendar year

15. Provide the County with an inventory list of
County owned equipment.

Prior calendar year upon invoicing for February

16. Number of spay/neuter surgeries provided to
San Mateo County residents, transfer partners
and shelter animals, number of spay/ neuter
surgeries provided to residents outside of San
Mateo County, divided by category, and total
spay/neuter surgeries.

Prior calendar year upon invoicing for February

17. Humane Investigation report to include
number of calls, contacts, notices, citations, and
number of cruelty/neglect cases submitted to the
District Attorney/City Attorney for prosecution with
outcome.

Prior calendar year upon invoicing for February

18. Number of volunteers, hours and tasks
performed.

Prior calendar year upon invoicing for February

19. Provide the County with an itemized list of all
County fees collected.

Prior calendar year upon invoicing for February

20. Number and type of disaster trainings
conducted, both within their organization and with
other groups in the County.

Prior calendar year upon invoicing for February

21. Contractor to provide annually a detailed
outline of what they will provide or do for kennel
enrichment for all animals housed at the shelter.

Prior calendar year upon invoicing for February

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39 VIII. PERFORMANCE MEASURES
Incentive Performance Measures

1. 85% of stray and owner-surrendered animals that go through their stray hold will be moved to a positive outcome within three (3) weeks of entering the shelter. Detailed description of reasons for not meeting this objective is required for animals not moved within three (3) weeks (with the emphasis looking to improve the positive outcome over the duration of the contract). Dangerous animals, quarantined animals and animals in protective custody are excluded.

2. 95% of rabies specimens will be delivered to the San Mateo County Public Health Laboratory within 48 hours of arriving at the shelter. Detailed description is required in the notes in the Chameleon (or any successor system) software for animals not delivered within 48 hours

3. 95% of all animals entering the shelter will be administered vaccinations, dewormer, and flea control as appropriate for their species.

4. All animals receive a health assessment within 24 hours of the animal entering the shelter.

5. All dogs and cats receive an equitable full behavioral assessment no longer than 96 hours of the animal entering the shelter (not including the day of intake). Detailed description is required for animals not receiving a complete behavioral assessment. Excluded: Dangerous animals, quarantined animals, animals in protective custody, euthanasia requests, exotic animals, and fowl.

6. 95% of all priority 1 calls are responded to within 1 hour of the reporting party calling Dispatch.

7. 95% of all priority 2 calls are responded to within 4 hours of the reporting party calling Dispatch.

8. 90 % of all priority 3 calls are responded to within 18 hours of the reporting party calling Dispatch.

9. 85% of all priority 4 calls are responded to within 24 hours of the reporting party calling Dispatch.

10. Monthly reporting of the number of citations issued to animal owners. A detailed explanation is required for ±15% variation in the measure.

11. Monthly reporting of the number of citations voided due to license purchase.

12. Provide monthly reporting on the number of animals euthanized in the field by species type and jurisdiction.

13. 100% of investigative reports including available witness statements, photos, videos, veterinarian bills, medical bills, bite reports, and police reports to the County within 3 calendar days prior to a hearing, excluding weekends and holidays.

14. 90% of dead animals are removed within 18 hours.

15. 90% of all quarantines will be responded to within 18 hours of the reporting party either calling Dispatch or a faxed bite report being received.

16. Dispatchers answer 90% of calls to Dispatch in less than 2 minutes and have no more than a 10% abandoned call rate.

17. Contractor will report quarterly and annually how many cruelty cases have been investigated and the number of cases sent to the District Attorney or City Attorney for prosecution.

18. All live animals entering the shelter with a non-urgent medical issue are examined by veterinarian/technician within 24 hours. Examinations may be visual for animals that are unsafe to handle. A detailed explanation is required for ±10% variation in the measure.

19. All officers will be trained as per state law within 1 year of hire date.

20. All staff that have access to human medical documents must be HIPAA trained by the Contractor within 30 days of hiring.
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40 21. Provide initial response (e.g. phone call, email, in-person visit) to resident complaints within 48 hours of receipt, with intent to resolve within a reasonable period. No more than a 10% variance

22. 5% increase in the number of pets receiving a rabies vaccination at monthly vaccine clinic based upon

23. Number of pets receiving a license during the vaccine clinics shall increase 10% each year by using a baseline the prior fiscal year and for each consecutive year throughout the term of the contract.

24. Contractor shall only report out for response times those field activities logged into Chameleon (or any successor system) those that are dispatched to field staff and when they arrive on scene to the location of the activity. If other field services activities, such as phone calls, emails or text messages are logged into Chameleon (or any successor system) they will not be counted in the response time report.

25. Written audit and opinions shall be supplied to the County by December 31st of each calendar year for the previous fiscal year.

Non-Incentive Performance Measures

26. All received animals will receive a microchip scan. Detailed description is required for animals not receiving a microchip scan

27. Contractor to provide annually a detailed outline of what they will provide or do for kennel enrichment for all animals housed at the shelter.

28. Contractor will have written policies and procedures on euthanasia with a goal of ensuring that non-aggressive and healthy or treatable animals that enter the shelter system are not euthanized and that such animals are given a positive outcome through redemptions, adoptions and transfers to other organizations.

29. Contractor will have comprehensive written policies and procedures on Field Services. Policies and procedures should include proper care and handling of animals, emergency response procedures, how animals are placed into the vehicle, how officers will keep animals protected from the heat and cold in their vehicle, and standards for cleaning and disinfecting vehicles.

30. Contractor will have comprehensive written policies and procedures on Veterinary Medical Services. Policies and procedures should include proper care of injured and sick animals

31. All staff that will be euthanizing animals shall be trained per state law prior to performing euthanasia.

32. All staff and volunteers that will be responding to or caring for animals during a disaster shall take the ICS 100 & 700 online classes.

33. Contractor will be 100% in compliance with documentation outlined in this contract of animals entering the shelter. The County program manager of Animal Care and Control may conduct annual reviews of animal records.

34. Contractor shall maintain books, records, reports and accounts adequate to allow County and/or the auditor to fully evaluate, ass
contract funds under the Agreement, and allow inspection of same by County at any time with 24 hour notice, as outlined in this Agreement

35. Contractor shall use reasonable efforts to make staff available to assist with Mutual aid, as requested and, when the contractor reasonably determines that it is unable to do so, it shall promptly provide a detailed written explanation of why it is unable to do so:

36. Contractor will have comprehensive written policies and procedures on the Volunteer Program.

Contents of the policies and procedures should include, but not be limited to, the application form and process, job descriptions, selection and supervision, orientation and training, performance reviews, outline allowable and non-allowable activities, and a process for dismissal. 169
41 Exhibit B
In consideration of the services provided by Contractor described in Exhibit A and subject to the terms of the Agreement, County shall pay Contractor based on the following fee schedule and terms:

The total amount that the County shall be obligated to pay for services rendered in this agreement shall not exceed THIRTY TWO MILLION FIVE HUNDRED FORTY EIGHT THOUSAND NINE HUNDRED EIGHTY NINE DOLLARS AND NINETY ONE CENTS ($32,548,989.91). The county shall pay the contractor in accordance with the following terms:

A. Budget

1. Fiscal Year and Amount
a) 2021-22: $6,189,290.95
b) 2022-23: $6,327,480.28
c) 2023-24: $6,499,455.67
d) 2024-25: $6,674,024.00
e) 2025-26: $6,858,739.01

2. All funds paid to Contractor pursuant to this Services Agreement shall be used by the Contractor to meet its obligations herein.

3. A detailed proposed budget is included as Exhibit F.

4. An additional amount of $100,000 annually will be included in the total budget to provide an incentive. Ability to access incentive funds will be determined based on:
a) Should the Contractor achieve all 25 of the incentive performance measure targets the Contractor will receive 100% of incentive ($100,000).
b) Should the Contractor achieve 90% (23) of incentive performance measures the Contractor will receive $75,000.
c) Should the Contractor achieve 80% (20) of incentive performance measures the Contractor will receive $25,000.

B. Incentive Money

1. Incentive money is to be used to benefit the animals in San Mateo County (i.e., additional micro-chipping & vaccine clinics, mobile spay and neuter, disaster equipment, etc.) and Contractor will provide a summary report on how the incentive money was spent.

C. Cost Overruns

1. During any fiscal year of this Services Agreement, if the costs necessary and incidental reasonably anticipated, Parties hereto shall meet to discuss what steps should be taken.

In no event shall the County provide additional reimbursement for costs overruns without 170
42 2. If county or state laws are passed during the term of this Services Agreement that require a greater level of service, County agrees to negotiate in good faith with Cities and Contractor to reimburse Contractor for additional costs associated with implementing the new laws. Should such amendments result in significantly increased costs to Contractor, Parties agree to negotiate in good faith to agree on appropriate reimbursement. If Parties are unable to agree on reimbursement costs, Contractor shall document the increased costs and submit to the County Controller. The Controller will conduct an independent audit. Parties agree to

3. If current state laws are amended, repealed, otherwise changed or suspended during the term of this Services Agreement that reduce, increase, alter, or remove existing relevant mandates, County may require Parties to meet to discuss possible financial and operational impacts of levels of service per the change in law, including but not limited to any decrease in contract amounts paid to Contractor. If, within 90 days, Parties reach mutual agreement as to how to proceed as a result of the change in law, it shall be memorialized as an amendment to this Services Agreement. If, after no less than ninety (90) days, Parties do not reach mutual agreement as to how to proceed as a result of the change in law, the County Controller will conduct an independent audit. Parties then have Should Parties decide not to accept
ne
whether they wish to exercise early termination of this Services Agreement, as set forth below.
days results in this Services Agreement continuing without change or amendment for the duration of the term determined by Section 9 Term and Termination of this Services Agreement. Should either Party chose to exercise this early termination option, the Party shall do so by providing three-hundred-sixty-five (365) days prior written notice to other Party of its decision to terminate.

D. Modifications to the Budget or Payments

1. Any changes to the budget in Exhibit F must be requested in writing to the County no later than February 1 of the prior fiscal year for approval and a possible contract amendment by March of that year.

2. In the event that funds provided under this Agreement are expended prior to the end of the contract term period, Contractor shall provide ongoing services under the terms of this Agreement through the end of the contract period without further payment from County.

3. In the event that funds provided under this Agreement are not expended prior to the end of a fiscal year, Contractor shall have the opportunity to request funds no later than February 1 of the prior fiscal year to be used in the subsequent 12-month period with clear explanation for how those additional funds would be expended, and the County shall determine what amount of rollover funds will be available by March of the year.

E. Budget Monitoring and Exceptions

1. Revenue accounts shall be established for each service and shall be maintained separately by Contractor.

F. Method of Payment and Invoicing

1. Within 20 business days of the end of each month, Contractor must submit an invoice of actual costs for provision of services provided in Exhibit A for the prior month. 171
43 a) For the month of June each year, the following deadlines for invoices exist.

Specific dates for each fiscal year close will be confirmed in May of that year. (1) June 18, 2022
(2) June 17, 2023
(3) June 15, 2024
(4) June 21st, 2025
For the FY of July 2021-June 2022, Contractor may submit one initial invoice to the County by July 5th, 2021 in the amount of $500,000 as an advance payment for the fiscal year. The Contractor will reconcile this one-time advance payment on or before the September invoice. a) A similar arrangement for a one-time annual advance payment in July for each fiscal year will be in place.

2. Other than the advance payments in July of each year, which are reconciled by September of each year, Contractor will only invoice for actual costs.

3. Within 20 business days of the termination or expiration of the contract, Contractor must submit a final invoice and refund to County any advanced funds in excess of actual costs. annual fiscal obligation under this Agreement
exceed the amounts noted in Exhibit B Section A. Budget 1. Fiscal Year and Amount.

4. In the event that the County makes any advance payments, Contractor agrees to refund any amounts in excess of the amount owed by the County or credit a portion of such advance payments to the County. Contractor is not entitled to payment for work not performed as required by this Agreement
a) Invoices are to be sent to:

Lori Morton-Feazell
San Mateo County Animal Control and Licensing
225 37th Ave, PONY PBH319ACL
San Mateo, CA 94403
650-573-3726
[email protected]
b)
the County shelter
(1) Total amount of expenses incurred
(2) A breakdown of those expenses according to budget categories included in Exhibit F
(3) A payroll report of positions identified in the annual organizational chart (4) Associated reports on performance metrics
(5) A description of any accomplishments or challenges in providing services or changes to service provision.

5. Additional supporting documentation is not required to be submitted with invoices, however, the County can request supporting documentation on demand.
172
44 G. Signature Claims Certification and Program Integrity

1. Anytime Contractor submits an invoice to the County for reimbursement for services provided under Exhibit A of this Agreement, Contractor shall certify by signature that the invoice is true and accurate by stating the invoice is submitted under the penalty of perjury under the laws of the State of California.

2. The invoice must include the following language and signature line at the bottom of the form(s) and/or cover letter used to submit the invoice.

3. that this claim for services complies with all terms and conditions referenced in the Agreement with San Mateo County.

Executed at _______________ California, on __________20___ Signed ____________________ Title ____________________

173
45 Exhibit C
Excluded Services
1) Enforcement of regulations regarding the number of animals per household. 2) Removal and/or disposal of dead marine animals.
3) Pick up of baby birds.
4) Pick up of dead animals (deer, wildlife or domestic) from freeways or highways (1, 35 (Skyline Blvd.), 82 (El Camino Real), 84 (Woodside Road), 92, 101, 109, 114, 230, 280, 380). Freeways and highways are maintained by CALTRANS.
5) Respond to barking dog complaints or animal noise nuisance complaints. 6) Respond, whether dead or alive, to marine mammals/fish 7) Routine patrol of leash-law enforcement in parks, beaches, and other public places when other priority calls are pending. When there are no priority calls pending, Contractor will respond to complaints, calls, and observed violations regarding off-leash dogs in parks, beaches, and other public places where off leash dogs are not allowed, e,
and will maintain a patrol of no farther 500 yards from the vehicle. 8) Under no condition shall a dangerous or vicious animal designation when determined in accordance with relevant County or City ordinance, placed on an animal by a law enforcement officer of any contract area as shown in Exhibit B to be overridden by Contractor. In cases where the contract area law enforcement officer is designating the animal as dangerous or vicious, eded regarding prior history with
animal and/or owner.
9) Contractor will not accept animals at the County Shelter facility which belong to non-San Mateo County residents, unless an emergency arises requiring surrender of an animal. The County Shelter may accept stray animals that were found outside of San Mateo County. The Contractor shall attempt to immediately transfer the stray animal to the proper shelter in the County where it was found in a commercially expeditious manner.
10) Respond to pest-control issues (e.g., infestations, perceived or real, of rats, mice, insects, gophers, wasps, or spiders, etc.)
11) Investigate dog vs. dog incidents at County and/or City or other approved off-leash dog areas including dog parks, beaches, public parks, etc. Contractor will investigate dog vs. dog incidents at approved off leash dog areas as defined in the Ordinance. 12) Investigation of Animal Cruelty cases. -profit
organization. Contractor will ensure that the Humane investigators attend an annual training with investigate along with the number of cases sent to the District Attorney for prosecution. In the event that Contractor determines that its donor funding levels have been reduced to the level that it cannot sustain the Cruelty/Neglect program, the parties agree to meet and confer about whether or not to amend this Agreement to allow for County and City cost sharing to support the program, or the County and cities taking over responsibility for the costs of the program. 13) Spay & Neutering of Animals being placed for adoptions and low-cost surgeries for the public. -profit organization. Annually a report will be sent to the County that includes number of public and adoptable animal surgeries and number of surgeries performed for County residents and non-residents.
14) Care, treatment and rehabilitation of wildlife.

174
46 Exhibit D
Contract Areas
The unincorporated County and the following Cities have contracted for services pursuant to this Services Agreement:

175
47 Exhibit E
Fees to be Collected for Services Provided
In consideration of the payments set forth in Exhibit B, Contractor shall make every attempt to collect all of the following fees from the responsible party. Contractor has no authority to negotiate, waive, or retain fees.

A. The following are fees as outlined in the applicable County or City Fee Ordinance are to be charged and collected by the Contractor to the party taking responsibility of the animal and then sent on a weekly basis to the County by the Contractor.

1. Licensing revenue is to be itemized by jurisdiction and category type.in a format provided by the County.
a) All licensing fees as shown in San Mateo County ordinance 6.04.290 (a) and comparable City ordinances, including late fees whenever applicable.

B. The following are fees as outlined in the applicable County or City Fee Ordinance are to be charged and collected by the Contractor to the party taking responsibility of the animal and then sent on a monthly basis to the County by the Contractor.

1. All redemption charges as shown in San Mateo County Ordinance 6.04.290 (b) with the following limitation:
a) Impound charges and board costs for all animals except wildlife, unless wildlife is legally under permit for possession by a private citizen, including Vincent Bill Unaltered impound fees;
b) Transportation and trailing costs for equine, swine, bovine, sheep, goats, and any other animals Contractor deems advisable to move by trailer; and c) Animal rescue costs on private property.

2. All surrender, euthanasia and dead on arrival disposal fees, as shown in San Mateo County Ordinance 6.04.290 (c).

3. Quarantine fee Home, as shown in San Mateo County Ordinance 6.04.290 (d).

4. Dangerous Animal Permit permit, inspection, and signage fees, as shown in San Mateo County Ordinance 6.04.290 (e), (f), and (g).

5. Field Return fees, as shown in San Mateo County Ordinance 6.04.290 (h).

6. Breeding and Fancier Permit fees, as shown in San Mateo County Ordinance 6.04.290 (i) and (j).

7. Return check fees, as shown in San Mateo County Ordinance 6.04.290 (k).

8. Record request fees, as shown in San Mateo County Ordinance 6.04.290 (l).

9. Administrative hearing fees, as shown in San Mateo County Ordinance 6.04.115 (f) or the applicable city ordinance.

10. Fees collected for dead animal pick-up in public areas and disposal; trap rental; dead animal pick-up on private property; and citation clearance.

176
48 C. Uncollectable Fees

1. Contractor has no legal authority to negotiate, waive or retain fees for services unless provided by the applicable ordinance. Contractor shall collect all fees at the time of service or prior to release of impounded animal or release otherwise authorized per this Agreement.

2. Contractor shall use all reasonable efforts to collect the fee from the responsible party not release the animal until fees are paid unless refusing to release the animal would, in reasonable estimation, potentially jeopardize the safety of its staff, volunteers or facility.

3. Contractor will provide responsible party with a form provided by the County and agreed to by Contractor. Form will acknowledge debt for services provided by Contractor Parties shall meet when
necessary to agree upon the form.

4. If fees remain uncollectable after reasonable efforts, Contractor will send the following to the County on a monthly basis:
a) Excel spreadsheet showing the following:
(1)
(2) Service provided and fee charged by Contractor
(3) Reason Contractor was unable to collect fee at the time of service b) Itemized invoice
c) Returned check, if applicable
177
49 Exhibit F Five-Year Budget (PROPOSED IN RFP) Entity Name: Peninsula Humane Society Year 1 Budget Year 2 Budget Year 3 Budget Year 4 Budget Year 5 Budget Grand Budget Category Total Total Total Total Total Total Personnel $3,432,241.20 $3,529,662.03 $3,635,551.89 $3,744,618.44 $3,856,957.00 $18,199,030.55 Fringe $1,120,626.75 $1,152,434.65 $1,187,007.69 $1,222,617.92 $1,259,296.46 $5,941,983.48 Operating Expenses $1,139,500.00 $1,162,290.00 $1,185,535.80 $1,209,246.52 $1,233,431.45 $5,930,003.76 Equipment $78,200.00 $79,764.00 $81,359.28 $82,986.47 $90,058.36 $412,368.10 Subcontracts $387,080.00 $373,221.60 $379,486.03 $385,875.75 $392,393.27 $1,918,056.65 Other Costs $31,643.00 $30,108.00 $30,514.98 $28,678.90 $26,602.48 $147,547.36 Total Expenditures $6,189,290.95 $6,327,480.28 $6,499,455.67 $6,674,024.00 $6,858,739.01 $32,548,989.91 178
50 Attachment H
Health Insurance Portability and Accountability Act (HIPAA) Business Associate Requirements
I. DEFINITIONS
Terms used, but not otherwise defined, in this Schedule shall have the same meaning as those terms are defined in 45 Code of Federal Regulations (CFR) sections 160.103, 164.304, and 164.501. All regulatory references in this Schedule are to Title 45 of the Code of Federal Regulations unless otherwise specified.
a. Business Associate.
term "business associate" at 45 CFR 160.103, and in reference to the parties to this agreement shall mean Contractor.
b. Covered Entity. "Covered entity" shall generally have the same meaning as the term ent shall
mean County.
c. HIPAA Rules. "HIPAA rules" shall mean the Privacy, Security, Breach Notification and Enforcement Rules at 45 CFR part 160 and part 164, as amended and supplemented by Subtitle D of the Health Information Technology for Economic and Clinical Health Act provisions of the American Recovery and Reinvestment Act of 2009. d. Designated Record Set. "Designated Record Set" shall have the same meaning as the term "designated record set" in Section 164.501.
e. Electronic Protected Health Information. "Electronic Protected Health Information" (EPHI) means individually identifiable health information that is transmitted or maintained in electronic media; it is limited to the information created, received, maintained or transmitted by Business Associate from or on behalf of Covered Entity. f. Individual. "Individual" shall have the same meaning as the term "individual" in Section 164.501 and shall include a person who qualifies as a personal representative in accordance with Section 164.502(g).
g. Privacy Rule. "Privacy Rule" shall mean the Standards for Privacy of Individually Identifiable Health Information at 45 CFR Part 160 and Part 164, Subparts A and E. h. Protected Health Information. "Protected Health Information" (PHI) shall have the same meaning as the term "protected health information" in Section 164.503 and is limited to the information created or received by Business Associate from or on behalf of County. i. Required By Law. "Required by law" shall have the same meaning as the term "required by law" in Section 164.501.
j. Secretary. "Secretary" shall mean the Secretary of the United States Department of Health and Human Services or his or her designee.
k. Breach. The acquisition, access, use, or disclosure of PHI in violation of the Privacy Rule that compromises the security or privacy of the PHI and subject to the exclusions set forth in Section 164.402. Unless an exception applies, an impermissible use or disclosure of PHI is presumed to be a breach, unless it can be demonstrated there is a low probability that the PHI has been compromised based upon, at minimum, a four-part risk assessment:

1. Nature and extent of PHI included, identifiers and likelihood of re-identification;

2. Identity of the unauthorized person or to whom impermissible disclosure was made;

3. Whether PHI was actually viewed or only the opportunity to do so existed;

4. The extent to which the risk has been mitigated.
l. Security Rule. "Security Rule" shall mean the Security Standards for the Protection of Electronic Protected Health Information at 45 CFR Part 160 and Part 164, Subparts A and C. 179
51 m. Unsecured PHI.
unusable, unreadable, or indecipherable to unauthorized individuals through the use of a technology or methodology specified by the Secretary in relevant HHS guidance. n. Security Incident. "Security Incident" shall mean the attempted or successful unauthorized access, use, disclosure, modification, or destruction of information or interference with systems operations in an
includes all incidents that constitute breaches of unsecured protected health information.

II. OBLIGATIONS AND ACTIVITES OF CONTRACTOR AS BUSINESS ASSOCIATE a. Business Associate agrees to not use or further disclose Protected Health Information other than as permitted or required by the Agreement or as required by law. b. Business Associate agrees to use appropriate safeguards to comply with Subpart C of 45 CFR part 164 with respect to EPHI and PHI, and to prevent the use or disclosure of the Protected Health Information other than as provided for by this Agreement. c. Business Associate agrees to make uses and disclosures requests for Protected Health Information consistent with minimum necessary policy and procedures. d. Business Associate may not use or disclose protected health information in a manner that would violate subpart E of 45 CFR part 164.504 if used or disclosed by Covered Entity. e. Business Associate agrees to mitigate, to the extent practicable, any harmful effect that is known to Business Associate of a use or disclosure of Protected Health Information by Business Associate in violation of the requirements of this Agreement. f. Business Associate agrees to report to County any use or disclosure of Protected Health Information not authorized by this Agreement.
g. Business Associate agrees to ensure that any agent, including a subcontractor, to whom it provides Protected Health Information received from, or created or received by Business Associate on behalf of County, agrees to adhere to the same restrictions and conditions that apply through this Agreement to Business Associate with respect to such information. h. If Business Associate has Protected Health Information in a Designated Record Set, Business Associate agrees to provide access, at the request of County, and in the time and manner designated by County, to Protected Health Information in a Designated Record Set, to County or, as directed by County, to an Individual in order to meet the requirements under Section 164.524.
i. If Business Associate has Protected Health Information in a Designated Record Set, Business Associate agrees to make any amendment(s) to Protected Health Information in a Designated Record Set that the County directs or agrees to make pursuant to Section 164.526 at the request of County or an Individual, and in the time and manner designed by County.
j. Business Associate agrees to make internal practices, books, and records relating to the use and disclosure of Protected Health Information received from, or created or received by Business Associate on behalf of County, available to the County at the request of County or the Secretary, in a time and manner designated by the County or the Secretary, for purposes of the Secretary determining County's compliance with the Privacy Rule. k. Business Associate agrees to document such disclosures of Protected Health Information and information related to such disclosures as would be required for County to respond to a request by an Individual for an accounting of disclosures of Protected Health Information in accordance with Section 164.528.
l. Business Associate agrees to provide to County or an Individual in the time and manner designated by County, information collected in accordance with Section (k) of this Schedule, in order to permit County to respond to a request by an Individual for an accounting of disclosures of Protected Health Information in accordance with Section 164.528.
180
52 m. Business Associate shall implement administrative, physical, and technical safeguards that reasonably and appropriately protect the confidentiality, integrity, and availability of EPHI that Business Associate creates, receives, maintains, or transmits on behalf of County. n. Business Associate shall conform to generally accepted system security principles and the requirements of the final HIPAA rule pertaining to the security of health information. o. Business Associate shall ensure that any agent to whom it provides EPHI, including a subcontractor, agrees to implement reasonable and appropriate safeguards to protect such EPHI.
p. Business Associate shall report to County any Security Incident within three (3) business days of becoming aware of such incident. Business Associate shall also facilitate breach notification(s) to the appropriate governing body (i.e. HHS, OCR, etc.) as required by law.

As appropriate and after consulting with County, Business Associate shall also notify affected individuals and the media of a qualifying breach. q. Business Associate understands that it is directly liable under the HIPAA rules and subject to civil and, in some cases, criminal penalties for making uses and disclosures of Protected Health Information that are not authorized by this Attachment, the underlying contract as or required by law.

III. PERMITTED USES AND DISCLOSURES BY CONTRACTOR AS BUSINESS

ASSOCIATE
Except as otherwise limited in this Schedule, Business Associate may use or disclose Protected Health Information to perform functions, activities, or services for, or on behalf of, County as specified in the Agreement; provided that such use or disclosure would not violate the Privacy Rule if done by County.

IV. OBLIGATIONS OF COUNTY
a. County shall provide Business Associate with the notice of privacy practices that County produces in accordance with Section 164.520, as well as any changes to such notice. b. County shall provide Business Associate with any changes in, or revocation of, permission by Individual to use or disclose Protected Health Information, if such changes affect Business Associate's permitted or required uses and disclosures. c. County shall notify Business Associate of any restriction to the use or disclosure of Protected Health Information that County has agreed to in accordance with Section 164.522.

V. PERMISSABLE REQUESTS BY COUNTY
County shall not request Business Associate to use or disclose Protected Health Information in any manner that would not be permissible under the Privacy Rule if so requested by County, unless the Business Associate will use or disclose Protected Health Information for, and if the Agreement provides for, data aggregation or management and administrative activities of Business Associate.

VI. DUTIES UPON TERMINATION OF AGREEMENT
a. Upon termination of the Agreement, for any reason, Business Associate shall return or destroy all Protected Health Information received from County, or created, maintained, or received by Business Associate on behalf of County, that Business Associate still maintains in any form. 181
53 This provision shall apply to Protected Health Information that is in the possession of subcontractors or agents of Business Associate. Business Associate shall retain no copies of the Protected Health Information.
b. In the event that Business Associate determines that returning or destroying Protected Health Information is infeasible, Business Associate shall provide to County notification of the conditions that make return or destruction infeasible. Upon mutual agreement of the Parties that return or destruction of Protected Health Information is infeasible, Business Associate shall extend the protections of the Agreement to such Protected Health Information and limit further uses and disclosures of such Protected Health Information to those purposes that make the return or destruction infeasible, for so long as Business Associate maintains such Protection Health Information.

VII. MISCELLANEOUS
a. Regulatory References. A reference in this Schedule to a section in the HIPAA Privacy Rule means the section as in effect or as amended, and for which compliance is required. b. Amendment. The Parties agree to take such action as is necessary to amend this Schedule from time to time as is necessary for County to comply with the requirements of the Privacy Rule and the Health Insurance Portability and Accountability Act, Public Law 104-191. c. Survival. The respective rights and obligations of Business Associate under this Schedule shall survive the termination of the Agreement.
d. Interpretation. Any ambiguity in this Schedule shall be resolved in favor of a meaning that permits County to comply with the Privacy Rule.
e. Reservation of Right to Monitor Activities. County reserves the right to monitor the security policies and procedures of Business Associate.

182
54 Attachment I
Fingerprinting Certification Form
DATE: July 1, 2021
AGREEMENT WITH: Peninsula Humane Society & SPCA
FOR: Peninsula Humane Society & SPCA
Contractor will require records of fingerprinting and background checks for program staff in sensitive positions including animal control officers, humane officers, and staff who treat animals with controlled drugs or perform euthanasia.

NAME: Anthony Tansimore
TITLE: President:Customer1
SIGNATURE:

DATE:

183
55 Attachment J
Rabies Algorithm

184
56 185
57 186
58 187
59 188
60 189
61 Attachment K
Animal Shelter Facility Use and Maintenance Agreement

190
Animal Shelter Facility
Use and Maintenance Agreement
Between
The County of San Mateo as County"
and
Peninsula Humane Society & SPCA as Contractor"
for
The Animal Shelter Facility
12 Airport Blvd, San Mateo CA 94401
191
1 Section I. General Provisions
A. The purpose of this Animal Shelter Facility Maintenance Agreement ("Agreement") is to set forth the roles and responsibilities of the County of San Mateo (hereinafter "County," which includes employees, officers, and authorized representatives), acting through its San Mateo County Health Division of Public Health Policy & Planning ("PHPP"), and the County Public Works Department Facilities Maintenance, Operations and Building Services ("Facilities Services"); and the Peninsula Humane Society & SPCA (hereinafter "Contractor," which includes employees, officers, and authorized representatives) for Contractor's use, operation and management of the Animal Shelter Facility, located at 12 Airport Boulevard, in the incorporated area of the City of San Mateo, California ("Shelter").

B. The parties understand and agree that Contractor's use of the County-owned Shelter is pursuant to and contingent upon an active Service Agreement between Contractor and County for Contractor's animal control services to the County ("Animal Control Services Agreement"). Contractor may use and occupy the Shelter only for the purpose of providing animal control and sheltering services to the County and cities as set forth in the Animal Control Services Agreement and any additional activities as mutually agreed to by Parties. This Agreement shall terminate concurrently with the Animal Control Services Agreement.

If there is a material breach of this Agreement by Contractor, then this Agreement is subject to termination at the County's option if Contractor fails to cure the breach within sixty days (60) notice by County of such breach. However, if the breach Is causing continuing damage to the Shelter, County may take any steps necessary to immediately halt such damage, and if the breach is intentional or negligent, then Contractor shall be solely responsible for the cost and expense.

Upon expiration or termination of this Agreement and/or the Animal Control Service Agreement, Contactor shall be given 7 days to vacate the Shelter by removing all Contractor-owned and personal items and return the Shelter in a clean and orderly fashion, ordinary wear and tear excepted. Contractor will use best efforts to not disrupt any operations occurring at the shelter during this time C. This Agreement shall be in effect from the date last signed below and run concurrent with the Animal Services Agreement and any fully executed extensions. Upon termination of this Agreement, Contractor shall vacate the Shelter on the date of termination and return it to County in good condition, excepting normal wear and tear. Any damage to the Shelter caused by the negligent or intentional acts of Contractor shall be promptly repaired by Contractor at its sole expense and not out of Contract funds or other County funds.

D. The County acknowledges and agrees that the entirety of fees and costs related to Contractor's operation of the Shelter, and/or performance of this Agreement, shall be funded solely from the Contract Funds provided to Contractor from County under the 192
2 Animal Control Services Agreement, except as otherwise provided herein. The County and Contractor acknowledge and agree that if the Contract Funds prove insufficient to meet the financial needs of maintaining the Shelter, and/or performing Contractor's maintenance and repair duties under this Agreement, the Contractor will not be responsible for the payment of any overage, unless caused by its negligent or intentional acts or omissions. If the Contractor anticipates costs that will exceed the Contract Funds, Contractor will use best efforts to provide County with notice as soon as it becomes aware of such potential overage, on a quarterly basis, and provide adequate documentation of the cause and amount of such anticipated coverage.

E. Indemnification and Insurance

1. Hold Harmless & Indemnification
(i) Contractor shall hold harmless and indemnify the County, and each participating city as listed in the Animal Shelter Service Agreement as third party beneficiaries, their officers, agents, and employees from all claims related to performance of this Agreement and/or use, operation, maintenance or repair of the Shelter by Contractor or its employees, contractors or agents including suits or actions of every name, kind and description, brought for, or on account of: (1) injuries to or death of any person, including but not limited to actions brought for (or on account of) injuries or death to County or Contractor's agents, officers or employees; (2) damage to property of any kind whatsoever and to whomsoever belonging, including but not limited to damage to property of County or Contractor or its agents, officers, or employees; or any other loss or cost, resulting from the performance or nonperformance of any activities undertaken under this Agreement, and/or which result from the negligent or intentional acts or omissions of Contractor, its officers, agents or employees. This obligation shall survive the termination of this Agreement for any claims arising during its term.
(ii) The County shall hold harmless and indemnify Contractor, its officers, agents, and employees from all claims caused by the conduct of the County, or its agents, officers or employees, including but not limited to suits or actions of every name, kind and description, brought for, or on account of: (1) any and all claims related to the construction, and/or repair of the shelter by the County, whether such claims are based on performance or performance of an obligation, and whether such claims are based on conduct that happened before and/or after Contractor took possession of the Shelter; (2) injuries to or death of any person, including but not limited to actions brought for (or on account of) injuries or death to County's agents, officers or employees; (3) damage to property of any kind whatsoever and to whomsoever belonging, including but not limited to damage to property of the County or its agents, officers, or employees; 193
3 or any other loss or cost, resulting from the performance or nonperformance of any activities undertaken under this Agreement, and which result from the negligent or intentional acts or omissions of the County, its officers or employees. This obligation shall survive the termination of this Agreement.
(iii) In the event claims are brought against Contractor and County, the ultimate liability for damages, shall be apportioned according to the comparative fault of Contractor and County.

The duty of Contractor, and of the County, to relieve, indemnify, protect and hold harmless, as set forth hereinabove, shall include the duty to defend as set forth in Section 2778 of the California Civil Code.

2. Property Damage Coverage
All Risk Contractor at its cost shall maintain on the building and improvements that are a part of the Shelter a policy of all risk property, in the amount of the replacement value of the Shelter, its improvements and contents. The insurance policy shall be issued in the names of County and Contractor as their interests appear. The insurance policy shall provide that any proceeds shall be payable to County, excluding proceeds related to damage to equipment and supplies owned by Contractor.

3. Liability Insurance
Contractor at its cost shall maintain Comprehensive Liability insurance for the following coverages with the following limits Insuring against all liability of Contractor and its authorized representatives arising out of and in connection with Contractor's use or occupancy of the Premises:
(i) Shelter Premises Liability with a minimum limit of $1,000,000 Combined Single Limit (CSL) each occurrence; and
(ii) All Comprehensive Liability insurance shall insure performance by Contractor of the Hold Harmless and Indemnification Sub-section of this Agreement;
(iii) County shall be named as "additionally insured";
(iv) All required Insurance shall contain a Separation of Insureds or Severability of Interests provision; and
(v) The policy shall not be cancelled or non-renewed unless the County has received 30 days prior written notice. (Ten days prior notice in the event of cancellation for nonpayment of premium is acceptable.) Written notice shall be sent to:
194
4 County of San Mateo
Attn: Animal Services
225 37th Ave.

San Mateo CA. 94403

4. Workers' Compensation and Employer's Liability Insurance During the entire term of this Agreement, Contractor shall have in effect Workers' Compensation coverage providing full statutory benefits and employer's liability.

In executing this Agreement, Contractor makes the following certification:

Contractor is aware of the provisions of Section 3700 of the California Labor Code, which require every employer (1) to be insured against liability for Workers' Compensation or (2) to undertake self-insurance in accordance with the provisions of the Code. Contractor will comply with such provisions.

5. Miscellaneous Insurance Provisions
Contractor shall pay the premiums for maintaining the insurance required hereinabove. All the insurance required under this Agreement shall:
(i) Be issued by insurance companies authorized to do business in the State of California, with a financial rating of at least an A- IV status as rated in the most recent edition of Best's Insurance Reports. Coverage provided by State Fund Insurance shall satisfy this requirement. (ii) Be issued as a primary policy.
(iii) Contain an endorsement requiring thirty (30) days' notice from the insurance company to both parties before cancellation or change in the coverage, scope, or amount of any policy.
(iv) County shall be named as "additionally insured" on each policy.

6. Certificate of Insurance
A certificate of insurance, together with evidence of payment of premium, shall be deposited with County at the commencement of this Agreement, and on renewal of the policy not less than twenty (20) days before expiration of each policy.

In the event Contractor fails to deliver the certificate of insurance verifying insurance coverage as required in this Section, County may declare a material breach and terminate the Agreement as provided herein or, at its option take out all or part of the required insurance and pay the premium thereon on behalf of Contractor.
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5 7. Force Majeure
(i) Neither party is responsible for any failure to perform or delay In performing its obligations under this contract, to the extent it is prevented or delayed in performing those obligations by an event of force majeure. (ii) Where there is an event of force majeure, the party prevented from or delayed in performing its obligations under this contract must immediately notify the other party giving full particulars of the event of force majeure and the reasons for the event of force majeure preventing that party from, or delaying that party In performing its obligations under this contract and that party must use its reasonable efforts to mitigate the effect of the event of force majeure upon its or their performance of the contract and to fulfil its or their obligations under the contract.
(iii) Upon completion of the event of force majeure the party affected must as soon as reasonably practicable recommence the performance of its obligations under this contract. Where the party affected is the contractor, the contractor must provide, within 15 business day, a schedule for managing the Contractor's obligations under this Agreement to minimize the effects of the prevention or delay caused by the event of force majeure.
(iv) An event of force majeure does not relieve a party from liability for an obligation which arose before the occurrence of that event, nor does that event affect the obligation to pay money in a timely manner which matured prior to the occurrence of that event.
(v) Definition. An event of force majeure is an event or circumstance which is beyond the control and without the fault or negligence of the party affected and which by the exercise of reasonable diligence the party affected was unable to prevent, and includes but is not limited to such matters as:
a) riot, war, invasion, act of foreign enemies, hostilities (whether war be declared or not) acts of terrorism, civil war, rebellion, revolution, insurrection of military or usurped power, requisition or compulsory acquisition by any governmental or competent authority;
b) ionizing radiation or contamination, radio activity from any nuclear fuel or from any nuclear waste from the combustion of nuclear fuel, radioactive toxic explosive or other hazardous properties of any explosive assembly or nuclear component;
c) pressure waves caused by aircraft or other aerial devices travelling at sonic or supersonic speeds;
d) earthquakes, flood, fire or other physical natural disaster, but excluding weather conditions regardless of severity;
e) regional health emergency due to government health
advisory(ies); and
196
6 f) strikes at national level or industrial disputes at a national level, or strike or industrial disputes by labor not employed by the affected party, its subcontractors or its suppliers and which affect an essential portion of the works but excluding any industrial dispute which Is specific to the performance of the works or this contract. g) Increased costs incurred by Contractor in the provision of services under this Agreement, shall not In itself be considered an event of force majeure even if such increased costs are the result of such an event.

Section II. Contract Information
To better coordinate all services, Facilities Services has established the Facilities Customer Service Center (FCSC). The FCSC provides a single point of contact for customers and dispatch of staff and should be the primary resource for departmental or Contractor's Maintenance Coordinators and others responsible for requesting maintenance services. The FCSC is staffed during normal business hours and can be reached at 363-4444.

For management issues and/or to discuss specific activities or projects, the overall coordinator of this Agreement and the main point of contact is Gary Behrens, Facilities Services Manager, 363-1875.

For custodial issues specifically, contact Duane Minor, Building Services Manager, 363-4445.

The supervisor for each area or function will manage day-to-day activities:

1. Win Maung, 599-1300 ([email protected]). Operation and maintenance of facility systems and equipment for County owned buildings at the Government Center, Redwood City.

2. Thomas Sipp, 312-5257 ([email protected]). Operation and maintenance of facility systems and equipment for County owned and leased buildings in outlying areas.

3. Patrick Oliver, Crafts Supervisor, 363-1877 ([email protected]). Repair, maintenance, and safety/regulation required upgrades related to carpentry, painting, and locksmith services for all County facilities.

4. Jose Villalobos or Mark LaGrone, 363-1951 ([email protected] & [email protected]). Custodial, parking lot, loading dock, and room set-up services for all County Center facilities.

Facilities Services is responsible for updating and maintaining this list with current contact information.
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7 Section III. Baseline Services
The baseline services outlined below are to be paid for by Contractor solely with funds provided to Contractor under the Animal Control Services Agreement the provided ("Contract Funds") (see Section VII for current charges). If these fees exceed the Contract Funds, the financial obligations shall be resolved in accordance with Section I.D., supra.

A. General Shelter Facility

1. Preventive Maintenance and Routine Repairs
Facilities Services will responsible for performing regular repair and maintenance on the Shelter, including all parts, material and labor. Facilities Services will make, or schedule repairs as determined by the County to be needed, or pursuant to a reasonable request by Contractor, with 24 hours advance notice to Contractor if possible, by phone or email. Repairs and maintenance include, but are not limited to, any and all work on the following areas of the Shelter:
i. Structural portions of buildings (roof, gutters, doors, skylights windows, flooring)
ii. Solar panels and carports
iii. Repair and maintenance to the building mechanical systems including heating, ventilation & air conditioning system (HVAC), electrical distribution and lighting
iv. Repairs of electrical systems (except for light fixtures) v. Exterior painting (with exception of any touch-up exterior painting) vi. Interior painting of common areas in County standard colors (entrances, lobbies, restrooms, main hallways)
vii. All major plumbing issues shall be maintained by Facilities Services; however, toilet fixtures and sink clogs shall be the responsibility of the Contractor. If any damage is caused by Contractor's, or a vendor of Contractor's, intentional or negligent acts, Contractor shall be responsible for the cost of repair, not out of Contract Funds. County shall not be considered a vendor for the purposes of this Agreement. viii. Preventative maintenance of the fire alarm system ix. Generators and emergency power systems
x. All warranty work related to the new construction. Facilities Services to communicate to Contractor which items are under warranty. xi. Facilities Services staff will perform quarterly facility inspections to identify the condition of the various systems and structure and will identify necessary repairs or maintenance to be performed to keep the facility in proper condition. Facilities Services and other County staff or officials may inspect the condition of the Shelter Facility at any time during working hours. In order to limit the impact to Contractor operations, County shall provide Contractor with at least 24 hours' 198
8 notice of the intended inspection, which notice may be provided by email.

2. Contractor Obligation to Notify of Needed Repairs or Maintenance Contractor shall promptly notify Facilities Services of any necessary repairs or maintenance that could impact the long-term condition of the Shelter, or the provision of animal control and animal care services to the County.

3. Emergency Repairs
Facilities Services will assure response in all critical situations within 2 hours of receiving actual notice, making immediate temporary repairs when required for safety or security reasons. Examples of such situations include but are not limited to:
(i) Broken windows, doors and locks
(ii) Air conditioning in computer server rooms and other sensitive areas (iii) Interruption of electrical service
(iv) Broken pipes and clogged plumbing (Contractor shall try to clear clogs In toilet or drain prior to calling Facilities Services)
(v) Leaking roofs
(vi) Damage resulting from natural disasters
(vii) Other situations which Contractor or County reasonably determines compromises the immediate health or well-being of the animals, the staff, volunteers or visiting public.

4. Process by which Contractor addresses Repairs/Service Needed on an Emergency Basis
(i) Upon becoming aware of a situation, Contractor shall immediately notify Facilities Services of any repairs or maintenance needed to address items that could cause immediate damage or injury to the Shelter, or to persons working or animals being cared for therein, including but not limited to plumbing/water leaks, roof leaks, or fire or other hazards. (ii) Should an urgent situation arise in which Facilities Services is unable to respond within 2 hours to a major system failure which has the potential for immediate and serious health or safety impacts to animals, staff/volunteers, employees, or the public, and/or the continued operation of essential animal control and sheltering programs and which cannot be otherwise managed or contained, Contractor may retain the services of a reputable repair person to address the issue, after notifying Facilities Services.
(iii) Contractor shall notify Facilities Services and PHPP within 2 hours of its decision and reasoning to take such actions. Contractor will provide Facilities Services with the key points of how the issue is being addressed. If possible, Contractor will arrange for a temporary solution so that Facilities Services can complete the full work once they are available.

Contractor will use Contract Funds if Contractor incurs expenses due to 199
9 an emergency repair as outlined in this subsection, unless caused by the intentional or negligent acts or omissions of Contractor, or its vendors, in which case Contractor shall be responsible for these expenses not using Contract Funds.
(iv) Contractor must comply with any prevailing wage requirements of state law as applicable for any construction or repair it undertakes not performed by Facilities Services.

5. Utilities
(i) Contractor is responsible for furnishing and paying for all utilities for the Shelter, including gas, water, electricity, sewer, telephone/internet and garbage service. All utility services shall be paid from the provided Contract Funds.
(ii) Contractor shall maintain all records pertaining to all repair, replacement, maintenance utility and other services provided under this Agreement for a period of four years after County makes final payment and all other pending matters are closed, and Contractor shall be subject to the examination and/or audit by the County, a Federal granter agency, and the State of California.

6. Signage
(i) Facilities Services will provide directional signs for parking lots and building lobbies.
(ii) Contractor will have input on suitability of all signage installed by County.

PHS will not install signage without approval of County.

7. Pest Control
Contractor will use best efforts to maintain the Shelter pest- free.

Contractor (PHS) will enter into, pay the costs of, and monitor a recurring and scheduled contract for pest control services in and around the Shelter, and on an as needed basis. The contract shall cover control of all types of pests, including termites and all types of insects, rodents and other and vermin. Costs will be paid from Contract Funds. The pest control invoices/reports will be made available to County upon request.

8. Disaster Response
In the event of a natural disaster such as a major earthquake, Facilities Services staff are trained and prepared to respond to and secure building systems. County shall not be responsible or liable for any damages to Contractor or any third party for injuries or damages caused by a natural disaster or any injuries or damage to any person or property belonging to any person, or interruptions of any operations of Contractor, as a result of a natural disaster.
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10 9. Skilled Craft Services
i. Carpentry
Facility Services carpenters will perform maintenance and repairs as needed as determined by the County Facilities Services, or upon reasonable request by Contractor, and approval by County on roofs, doors, windows, water damaged areas and hard surface floors in common areas. Facilities Services will also patch and repair chips and holes in walls. Other carpentry services are available on a fee for services basis {see Section IV).
ii. Lock Work
Locksmith services provided under baseline services Include the repair or replacement of broken building locksets (excluding Contractor property such as file cabinets and desk), repair or adjustment of improperly working door closers; providing duplicate keys with proper authorization; re-keying locks for security reasons as determined necessary by Facilities Services; replacing worn or outdated locksets; and any work required because of new codes and regulations, as determined by Facilities Services. Keys for or repairs to County property, including but not limited to desks, file cabinets, and vehicles are beyond the facility service charge and will be repaired by the contractor using funding from the animal control services Contract Funds.

10. Grounds Services
i. Landscaping
Facilities Services is responsible for providing and monitoring the landscaping services for the Shelter. Under this contract, and as determined necessary or desirable by Facilities Maintenance, the landscaping crews will install and maintain irrigation systems; propagate and plant appropriate species; prune, trim, fertilize, now, and provide all other care and maintenance for plants, shrubs, trees, turf, and lawns.

11. Custodial and Janitorial Services
Contractor shall maintain all interior and exterior areas of the Shelter and grounds in a clean and sanitary condition. Contractor may provide this service through its staff or shall retain a reputable vendor to provide janitorial and custodial services at a reasonable cost and as needed to fulfill its responsibility to maintain the Shelter in a clean and sanitary condition.

Facilities Services will provide no Custodial or Janitorial for the shelter. 201
11 Section IV. Additional Services
Services requested by Contractor and not outlined in Section Ill are considered "additional services," and shall not be provided unless approved by the Directors of County Health and Department of Public Works. If approved, services listed below will be scheduled upon receipt of a work request from County Health, and the associated costs will be invoiced to the Contractor.

Contractor will use Contract Funds to pay the invoice within 30 calendar days from date of mailing or emailing; if not timely paid, County will deduct the past due amount from Contractor's next monthly payment. The majority of these services are provided under the administration of the Construction Services Section (CSS) located at 30 Tower Road, San Mateo. Requests for services and cost estimates should be routed through San Mateo County Health System (Animal Control Manager). Contractor shall in no circumstance alter any part of the Shelter structure or install any fixture, without prior written County approval from the Directors of the San Mateo County Health and Department of Public Works.

A. Carpentry
New:

Floor coverings
Commercial fixtures
Acoustical ceilings
Doors/windows
Soundproofing and insulation
Air conditioning units
Restroom partitions and fixtures tile work
Concrete slabs and retaining walls
Building and/or custom fabrication:

Storage structures
Security gates, windows, etc.

Custom cabinets and casework
Custom shelves, reception counters, etc.

Wall framing and drywall
Custom racks, bins, etc., for delivery vehicles
B. Electrical
Install additional electrical circuits and outlets
Upgrade and install new workplace lighting
Install Pleione electrical whips
Install and maintain security alarm systems
Set up temporary power for events.

C. Lock Work
Lock drilling (when keys are lost or locked inside, contact FM&O) 202
12 New installation (result of new construction or remodeling) D. Other
Directional signs for departmental areas
General construction site cleanup
Need for county approval for any fixtures, repairs, remodeling or construction at the Shelter. Any of the above items as well as any new fixtures, construction, repairs or remodel (to include altering of the building or grounds in any way) may not be undertaken without the express, prior written permission of the Director of San Mateo County Health or designee, and the Director of the Department of Public Works, or designee, except as otherwise provided under this Agreement.

If Contractor performs any construction work, remodeling or repairs, or attaches any fixtures to Shelter or other county-property without such written permission, or changes the grounds in any manner, Contractor must promptly return the Shelter building, property or grounds to its original condition at its own expense and not using Animal Control Services Contract Funds or any other County funding, except as otherwise provided under this Agreement.

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13 Section V. Excluded Services
A. This Agreement does not include any of the following which will be Contractor responsibility:

Contractor shall be solely responsible for maintaining the below items. Money for all repairs and costs will come from the Contract Funds. Any such items undertaken by Contractor shall be documented and all invoices for any such work, shall be kept and provided to County on a quarterly basis. For major equipment owned by the County (as listed In subsection (d) below, and any similar equipment), Contractor shall use a reputable, qualified, and licensed contractor or vendor, and may not use its own employees or volunteers for such work without County approval. If employees or volunteers are used for work, no additional County funds shall be used for such labor, except those funds otherwise used to pay the employee's regular salary.

Contractor agrees that all major equipment owned by the County (as listed In subsection (d) below, and any similar equipment) will be serviced by a qualified vendor.

1. Light bulb replacement to include lamps and ballast

2. Plumbing clogs: Contractor will first attempt to unclog and if unsuccessful will submit a request to Facilities Services for repair. (Contractor may not hire a service to attempt to unclog pipes.)

3. Equipment maintenance and repair as follows:

Washers/dryers
Kennel cleaning equipment
Safes, lock boxes
Clippers
Surgical tables
Audio visual equipment camera, security and intrusion alarms Computers/printers/scanners etc. and phone system
Cash Registers/credit card machines, fax machine etc.

Any other specialty equipment for animal sheltering
Refrigerators

4. These items must be repaired by a qualified vendor
X-ray equipment
Anesthetic machine
Surgical lights
Auto clave

5. Kennel fencing repairs, to include the replacement of mud flaps or guillotine doors, door latches etc. (if CMU needs repair, the Contractor will submit a repair request to the Manager of Animal Control and Licensing for approval prior to contacting Facilities Services)

6. General:

Repair office furniture
Anchor files and shelving
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14 Hang pictures and bulletin boards; however, Contractor shall take care not to damage County property in its placement and installation of these or any other items attached to walls or ceilings

7. Intercom systems

8. Installation of new animal shelter equipment that is not attached to the structure.

9. Replacement of any equipment purchased by the Contractor for use in animal sheltering or animal control operations: Contractor shall not replace equipment to be paid for by Contract Funds without prior approval from County of equipment to be replaced and cost if cost exceeds $5,000 per individual item. If the need to replace such equipment is due to Contractor misuse or negligence, as distinct from wear related to appropriate use, Contractor shall replace such equipment from its own funds not Contract Funds, or any other County funds. Funds for approved replacement equipment not misused or damaged by Contractor are to come from Contract Funds. Any equipment or items purchased with Contract Funds or other County funds Is property of the County. Contractor shall use Contract Funds for purchase of equipment or vehicles to be used at the Shelter for providing services, which equipment. and vehicles shall be County owned.

10. Paint offices, conference rooms and staff bathrooms.

11. Keep the landscaped areas, walkways and patios, adjacent sidewalks, and other common areas In and around the County facility clean and in good repair

12. Sweep the entrances to County facility as needed and will keep glass doors clean

13. Contractor is solely responsible for custodial and pest control at the shelter.

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15 Section VI. Additional Responsibilities
A. Facilities Services Responsibilities

1. For routine maintenance of systems, Facilities Services will (i) Provide the Contractor with advance schedule to the extent practicable (ii) Provide Contractor no less than 24 hours' notice when that maintenance is to occur (allowing Contractor to weigh in as to whether or not the scheduled maintenance will interfere with operation and if it will interfere Contractor will give alternate dates within a reasonable time frame when the repair/service can be completed.)
(iii) Provide Contractor with acknowledgement that the service has in fact occurred and any unusual findings related to that service. This notification will be done by a service request confirmation.

2. For other than routine scheduled maintenance
(i) Contractor will notify Facilities Services of needed repair/service without delay via phone, fax, or email to the DPW call center. Contractor shall be responsible for any damage to the Shelter, its contents or any person caused by its failure to timely notify the County of needed emergency repairs of conditions that threaten the structure or its contents or the health or safety of occupants or the public.
(ii) Facilities Services will notify Contractor within 24 hours of its anticipated investigation of requested repair (if the matter is something that can be addressed at the time of investigation, Facilities Services to adhere to steps which follow):
a) Notify the Contractor's Maintenance Coordinator at least 24 hours in advance of any scheduled maintenance activity that may affect the Contractor's normal working operation (noise, dust, odors, interruption of water or electrical service, etc.).
b) Facilities Services to notify contractor of findings of the investigation and its plan to address (and except for the case of emergency repairs, allowing Contractor to weigh in if the scheduled repairs will interfere with its operation)
c) Critical or emergent work will be completed at time of investigation.
d) Facilities Services to notify Contractor promptly upon completion of the repair. Notification will be given by service request confirmation of close out.
e) Contractor will notify Facilities Services of its review of the repair once completed.
f) All communication between Contractor and Facilities Services will be copied to PHPP.
g) Facilities Services will leave the work areas safe and clean of any debris caused by the repairs upon completion of the task. 206
16 h) Facilities Services and Contractor will comply with all state and federal laws and regulations regarding the handling and disposal of materials and waste products associated with the normal operations of the facility or its maintenance that could impact public safety and the environment.
i) Facilities Services will research and/or recommend special materials, devices, or services if it deems this appropriate and if desired by Contractor
j) Facilities Services will make appropriate referrals as It deems necessary or appropriate for work outside the scope of baseline maintenance services
k) Facilities Services will coordinate with Risk Management, Environmental Health, Sheriff's Office, local fire departments, and/or other regulatory and health and safety agencies as it deems necessary for issues related to building safety and inspection.

B. Contractor is to:

1. Designate a Maintenance Coordinator(s) to be the primary point of contact for Facilities Services Issues.

2. Provide accurate and full details of services requested

3. Report mechanical malfunctions or other needed repairs to Facilities Services promptly and complete necessary services request form(s).

4. Encourage all employees to be energy conscious.
environment as well as keeping your costs down.

C. The parties acknowledge that County will be making an inventory and tagging all equipment and vehicles that are County owned or purchased using any Contract Funds. Contractor agrees to use best efforts to assist and cooperate with County in making its inventory of equipment and vehicles which are owned by County in whole or in part. As part of this effort to assist the County in making its inventory, Contractor shall maintain and provide to County, within thirty days of signing this Agreement, a current inventory of all equipment previously paid for with non-Contract Funds owned by Contractor or paid for in part with non- Contract Funds, used at the shelter and having a current fair market value of $1,000 or more.

D. In event of termination or expiration of this Agreement, the County shall have the option to purchase any equipment or vehicle that has been paid for in part out of non-County Funds by paying to Contractor the depreciated value of Contractor's share of the equipment. In the event County opts not to purchase this equipment or vehicle, Contractor shall pay to County the depreciated value of its share of the equipment or vehicle.
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17 Section VII. Service Level Costs
A. Invoicing/payment of Facilities Maintenance Work

1. As it relates to repairs/service which fall under the Contractor's responsibilities, Contractor will manage this work within the Contract Funds provided for under the Animal Control Services Agreement and provide open book accounting for all work contracted to outside vendors and provide copies of invoices and a quarterly report of all expenditures 'As it relates to repairs/service which fall under Facilities Services responsibilities, Facilities Services will send an invoice to the County Health system who in turn will send invoice to the Contractor of the amount and Contractor will pay within 30 calendar days from date of mailing. If invoice is not timely paid, County will deduct the past due amount from Contractor's next monthly payment.

2. As it relates to repairs/service which fall under Facilities Services responsibilities but for which Facilities Services cannot respond in a timely manner and which are, as a result, managed by Contractor under the conditions provided herein, Contractor will pay the invoice using Contract Funds that it receives pursuant to the Animal Control Services Agreement, and promptly send a copy of such invoice to the County Animal Control Program Manager, Care of County Health, Public Health, Policy and Planning Division.

B. Additional services;

1. Costs associated with additional services as outlined in Section IV are based on the actual costs of each service as performed and are charged to the Contractor by invoice from Facilities Services. Each service will have a cost per unit time or occurrence.
(i) For work performed by Facilities Services staff, labor rates are hourly based on classification and include overhead. Materials and supplies are billed at their actual cost.
(ii) For work that must be contracted out, Facilities Services will request estimates from qualified and reputable companies and award the job to the low bidder. Contractor will be billed for the actual cost of the work.

Facilities Services will send an invoice to the County Health system who in turn will send invoice to the Contractor of the amount and Contractor will pay within 30 calendar days. If invoice is not timely paid, County will payment.

208
18 Section VIII. Billing Procedures and Tracking Information A. Tracking Information

1. Because a large percentage of work performed by Facilities Services is associated with building systems and structures, baseline services are tracked by building rather than by individual department. Facilities Services staff will record labor and material costs for each activity performed in a building, and these costs are then reflected in the report sent quarterly to the Contractor and the Animal Control Manager, San Mateo County Health. Contractor will be charged for services rendered on an ongoing basis and not based on a predetermined amount.

2. The cost for additional services is tracked by work authorization. Prior to receiving a service, the Contractor will set aside a dollar amount equal to the estimated cost for that service. As services are rendered and costs are incurred, the invoices will be sent to County Health System Animal Control Manager and then to the Contractor. The cost will be taken out of animal control Contract Funds by the Contractor, who will pay the invoice within 30 calendar days or the County will deduct the overdue amount from Contractor's next payment.

3. If there ls a dispute raised by Contractor, within three business days of receipt of the Invoice, regarding the accuracy of charges in an invoice, the parties shall use best efforts to resolve the dispute expeditiously. If while using best efforts, the parties have not resolved the dispute within 30 calendar days, Contractor shall not be in breach if the parties agree that they are working in good faith to resolve the dispute.

B. Building Manuals, Drawings, Training
In preparation for this, Contractor is to receive copies of all warranties, as-builts, operating and maintenance materials, and is to participate in all trainings provided by the Shelter's general contractor to DPW for the systems that Contractor will be maintaining. The intent is to have Contractor be informed as much as possible to more efficiently assist DPW in its role as well as manage its own responsibilities.

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19 THIS CONTRACT IS NOT VALID UNTIL SIGNED BY ALL PARTIES. NO WORK WILL COMMENCE

UNTIL THIS DOCUMENT HAS BEEN SIGNED BY THE COUNTY PURCHASING AGENT OR AUTHORIZED DESIGNEE.

For Peninsula Humane Society & SPCA:
_____________________________
Contractor Signature
_______________
Date
Anthony Tansimore
President
For County:

______________________________
Purchasing Agent Signature
(Department Head or
Authorized Designee)
County of San Mateo
______________
Date
Cassius Lockett, PhD.

Director of Public Health, Policy and Planning
County of San Mateo
______________________________
Purchasing Agent Signature
(Department Head or
Authorized Designee)
County of San Mateo
______________
Date
Gary Behrens
Facilities Services Manager
County of San Mateo
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2 Attachment L
Peninsula Humane Society Holidays
New Year’s Day
Martin Luther King Jr. Day
President’s Day
Easter
Memorial Day
July 4th
Labor Day
Veteran’s Day
Thanksgiving Day
Christmas Day
211
3 Attachment M
County-Owned Radio Equipment
4 - Motorola APX 7000 Handheld Radios
17 - Motorola APX 4000 Handheld Radios
1 - Motorola MCD 5000 Deskset
1 - Motorola APX 7500 Radio installed in vehicle
13 - Motorola APX 6500 Radios installed in vehicles
1 - Antenna mounted on roof of County Shelter
212
Template Version November 16, 2016

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East Palo Alto City CouncilMay 5, 2026

East Palo Alto City Council
May 5, 2026