PROJECT TYPE: Capital Improvements Project
PROJECT NAME: Civic Center Project (Phase 1)
PROJECT DESCRIPTION: A design build project to construct a Phase 1 of the Civic Center Project, which includes approximately 50,000 square foot City Hall, a 25,000 square foot library, a police station with an associated parking garage, a park, and a civic plaza.
PROJECT STATUS: A consultant was procured to perform architectural, engineering, and interior design on May 10, 2023.
PROJECT SCHEDULE: Tentative milestones:
• Start architectural, engineering, and interior design: May 11, 2023; • Construction Document Completion (100% design): June 30, 2024; • Start Construction: December 1, 2024;
• Complete Construction: November 30, 2026;
PROJECT MAP:
201
EASTVALE PUBLIC WORKS
PROJECT UPDATES
PROJECT TYPE: Capital Improvements Project
PROJECT NAME: Limonite Gap Closure
PROJECT DESCRIPTION: Project will connect from 2,450 LF east of Hellman Ave to Archibald Avenue. The total length of the proposed project is approximately 3,200 LF including a bridge over the Cucamonga Creek. Both road and bridge will serve 4 lanes of traffic including bicycle and pedestrian facilities.
PROJECT STATUS: Construction Management service procured.
Contraction contract was awarded to Ortiz on July 26, 2023.
A notice to proceed was issued to Ortiz on August 30, 2023.
PROJECT SCHEDULE: Construction activities began on September 5, 2023 with a construction duration of 260 working days.
PROJECT MAP:
Proposed Limonite Ave Bridge
Proposed Pedestrian Bridge
202
EASTVALE PUBLIC WORKS
PROJECT UPDATES
PROJECT TYPE: Capital Improvements Project
PROJECT NAME: Improvement of Bike Network Connectivity/ATP Trails PROJECT DESCRIPTION: Project will design and construct nearly 5 miles of trails running along Scholar Way and Harrison Avenue. The project will provide dedicated space for people to bike and walk from north Eastvale to the Santa Ana River Trail on the south.
PROJECT STATUS: Design contract was awarded to Mark Thomas. 30% plans and specifications have been delivered.
PROJECT SCHEDULE: Mark Thomas is going to start Phase 2 efforts consisting of developing construction documents.
PROJECT MAP:
203
EASTVALE PUBLIC WORKS
PROJECT UPDATES
PROJECT TYPE: Capital Improvements Project
PROJECT NAME: Local Roadway Safety Plan (LRSP)
PROJECT DESCRIPTION: Project will identify and prioritize potential traffic safety improvements in the City as well as providing foundational information for submittal of future grant application.
PROJECT STATUS: Consultant was procured to prepare the report. Working on the background and data collection to reflect the City’s current policy and existing safety measure and most recent crash data.
PROJECT SCHEDULE: The draft report is currently under review and it is anticipated to be taken for receive and file in October 2023.
PROJECT MAP:
204
EASTVALE PUBLIC WORKS
PROJECT UPDATES
PROJECT NAME: Citywide Retroreflective Backplate on Traffic Signal Indicator PROJECT DESCRIPTION: Project will design and install retroreflective backplate borders along backplates of traffic signal indicators at 39 signalized intersections to improve the visibility of signals.
PROJECT STATUS: Construction contract was awarded on January 11, 2023 Council meeting, and construction management service has been procured.
Contractor is working on necessary permits and ordering materials.
PROJECT SCHEDULE: Construction is complete. An NOC will be filed once the final inspection is completed.
PROJECT MAP:
205
EASTVALE PUBLIC WORKS
PROJECT UPDATES
PROJECT TYPE: Capital Improvements Project
PROJECT NAME: Traffic Signal Dilemma Zone Detection and Mitigation PROJECT DESCRIPTION: Project will install advanced dilemma zone detection system and associated equipment in existing traffic signal cabinets at 16 signalized intersections to modify signal timing to improve safety for motorists approaching intersections.
PROJECT STATUS: CON allocation was approved by Caltrans. Construction bid was advertised, and it was closed on July 7, 2023.
PROJECT SCHEDULE: Construction Award- September 2023
The construction is estimated to commence in Q3 2023.
PROJECT MAP:
206
EASTVALE PUBLIC WORKS
PROJECT UPDATES
PROJECT TYPE: Capital Improvements Project
PROJECT NAME: ADA Transition Plan
PROJECT DESCRIPTION: Program includes preparation and implementation of an ADA Self Evaluation Plan as required under the Americans with Disabilities Act (ADA). Future year funding will support removal of ADA barriers as identified in the Plan. Annual program to provide improvements focusing on ADA accessibility, including curb ramps and sidewalks throughout the City.
PROJECT STATUS: Proposals are under review.
207
EASTVALE PUBLIC WORKS
PROJECT UPDATES
PROJECT TYPE: Capital Improvements Project
PROJECT NAME: Archibald Avenue/Limonite Avenue Widening Project PROJECT DESCRIPTION: Street widening and safety project for Archibald Avenue from the City of Ontario limits south of the SCE easement, including the intersection at Limonite Avenue and portions of Limonite Avenue east and west of the intersection. The project looks to improve safety and overall circulation in conjunction with the improvements associated with the Homestead and Merge developments, and Limonite Gap Project. Components of the project include, but are not limited to, coordinating with SCE to relocate SCE high-tension support structures.
PROJECT STATUS: • Installation of new transmission poles is completed. • Existing poles were removed mid-July, allowing the Developers to start coordinating their construction schedules.
• Widening and street improvements have started on September 11, 2023 with an anticipated completion by end of the year .
PROJECT MAP:
LIMONITE AVE
ARCHIBALD AVE
208
EASTVALE PUBLIC WORKS
PROJECT UPDATES
PROJECT TYPE: Residential Development
PROJECT NAME: Prado (TR 35751)
PROJECT LOCATION: Southeast corner of Schleisman Road and Cucamonga Flood Channel PROJECT DESCRIPTION: Improvements include a development of a gated community of 243 attached and detached single-family homes on approximately 19 acres.
PROJECT STATUS: All punch list items are complete, and the project is tentatively scheduled for the September council meeting for project acceptance.
PROJECT MAP:
SCHLEISMAN RD
209
EASTVALE PUBLIC WORKS
PROJECT UPDATES
PROJECT TYPE: Commercial Development
PROJECT NAME: The Merge
PROJECT LOCATION: Northeast corner of Limonite Avenue and Archibald Avenue PROJECT DESCRIPTION: Improvements includes 26 gross acres.
PROJECT STATUS: Onsite and offsite improvements ongoing Grading completed for Pad 2
Developer is also responsible for improvements along Archibald Avenue which are currently underway.
PROJECT MAP:
ARCHIBALD AVE
LIMONITE AVE
210
EASTVALE PUBLIC WORKS
PROJECT UPDATES
PROJECT TYPE: Commercial Development
PROJECT NAME: The Ranch by Transwestern
PROJECT NUMBER: PW19-11322
PROJECT LOCATION: East end of Limonite Avenue west of the Cucamonga Creek PROJECT DESCRIPTION: Improvements include 20 gross acres including 2 light industrial warehouses.
PROJECT STATUS: Onsite and offsite improvements have been completed, the City and Developer are working together to close out the project.
PROJECT MAP:
CUCAMONGA CREEK
HELLMAN AVE
211
EASTVALE PUBLIC WORKS
PROJECT UPDATES
PROJECT TYPE: Commercial Development
PROJECT NAME: Homestead
PROJECT NUMBER: PW20-10052
PROJECT LOCATION: Northwest corner of Limonite Avenue and Archibald Avenue PROJECT DESCRIPTION: Improvements include 55.86 gross acres consisting of six industrial buildings
PROJECT STATUS: Onsite and offsite improvements ongoing Developer is also responsible for improvements along Archibald Avenue which are currently underway.
PROJECT MAP:
LIMONITE AVE
ARCHIBALD AVE
212
EASTVALE PUBLIC WORKS
PROJECT UPDATES
PROJECT TYPE: Commercial Development
PROJECT NAME: Vantage Point Church
PROJECT NUMBER: PW15-1174
PROJECT LOCATION: Northeast corner of Archibald Avenue and Prado Basin Park Road PROJECT DESCRIPTION: Improvements include development of an approximately 85,000 sq. ft. church which includes a sanctuary, classrooms, cafe, and a bookstore on 10.43 acres.
PROJECT STATUS:
Phase 2 is anticipated to start soon, and the improvements will include the widening of Archibald Ave. Vantage Point Church has started working with City Staff to apply for the encroachment permit.
PROJECT MAP:
213
EASTVALE PUBLIC WORKS
PROJECT UPDATES
PROJECT TYPE: Commercial Development
PROJECT NAME: Hamner Place
PROJECT NUMBER: PW18-10712
PROJECT LOCATION: East of Hamner Avenue and Schleisman Road PROJECT DESCRIPTION: Improvements include 21.48 gross acres.
PROJECT STATUS: Onsite improvement ongoing
Heroes just opened onsite, the archway has been erected Hardscape is complete for the 7/11
PROJECT MAP:
HAMNER AVE
214
EASTVALE PUBLIC WORKS
PROJECT UPDATES
PROJECT TYPE: Commercial Development
PROJECT NAME: The Ranch (Parcel 14)
PROJECT NUMBER: PW20-10007
PROJECT LOCATION: East of Limonite Avenue west of the Cucamonga Creek PROJECT DESCRIPTION: Improvements include the development of 61,000 square foot industrial building.
PROJECT STATUS: Developer is working on utilities, as well as curb, gutter and asphalt work.
PROJECT MAP:
CUCAMONGA CREEK
215
EASTVALE PUBLIC WORKS
PROJECT UPDATES
PROJECT TYPE: Residential Development
PROJECT NAME: Eastwalk/ Leal
PROJECT NUMBER: PW22-1004
PROJECT LOCATION: Northwest corner of Limonite Avenue and Hamner Avenue PROJECT DESCRIPTION: 158.6 acre development that will include approximately 2500 residential units as well as plans for future commercial development PROJECT STATUS: Mass Grading is complete for Phase 1 of the project, Contractor and City are working on getting the Rough Grading plans completed to start the next step of the project, and coordinating utility plans to start the sewer onsite .
PROJECT MAP:
216
EASTVALE PUBLIC WORKS
PROJECT UPDATES
HAMNER AVENUE
SCHOLAR WAY
58TH STREET
LIMONITE AVENUE
217
AGENCY GRANT NAME PROJECT NAME GRANT AWARD MATCH DUE DATE STATUS California Transportation
Commission/California
Department of Transportation
ATP: Active Transportation Project
Cycle 4
Improvement of Bike Network Connectivity
$ 6,471,000.00 $ 1,620,000.00
Grant request has been
approved. The project is currently
under design.
California Transportation
Commission/California
Department of Transportation
LPP: Local Partnership Program Limonite Gap Closure Project 9,475,000.00$ -$ Award construction by
late 2023
Grant request has been
approved. Allocation for
construction funds was
requested and approved.
California Department of
Transportation
HSIP: Highway Safety
Improvement Program Cycle 10
Advanced Dilemma Zone Detection
712,800.00$ -$
CON allocation was approved.
The project will be advertised for
construction soon.
California Department of
Transportation
HSIP: Highway Safety
Improvement Program Cycle 10
Retroflective Backplate for Signals
278,100.00$ -$
Construction contract was
awarded in January 2023. Under
Construction
California Department of
Resources Recycling and
Recovery
CalRecycle: Rubberized Pavement
Grant TRP 13
Annual Overlay Project
$ 174,999.00 $ - March 30, 2024
Grant request has been
approved. Extension request
submitted.
South Coast AQMD Mobile
Source Air Pollution Reduction
SCAQMD/MSRC Contract
ML18064
Electric Medium Duty Vehicle Purchase $ 51,722.00 $ 51,722.00 April 1, 2023 Extension to be submitted based on lack on inventory.
South Coast AQMD Mobile
Source Air Pollution Reduction
SCAQMD/MSRC Contract
ML16040
Electric Vehicle Charging Stations $ 12,500.00 $ 12,500.00 July 5, 2023 Under design U.S. Department of Housing
and Urban Development
Community Development Block
Grant
ADA Transition Plan $ 196,130.00 $ - June 30, 2024 Under design CAL FIRE Resource Management Grant City of Eastvale Urban Forestry Management $ 249,925.00 $ 60,024.00 March 30, 2024 Under design USDOT: Department of
Transportation
Congressman Calvert: 2023
Transportation and Infrastructure
Appropriations Bill
Limonite Gap Pedistrian Bridge 1,600,000.00$ 400,000.00$ Riverside County
Transportation Commission
2023 Western Riverside County
Regional Arterials Limonite Gap Closure 13,500,000.00$ $ 13,500,000.00
AGENCY GRANT NAME PROJECT NAME GRANT AWARD MATCH ANNOUNCE DATE STATUS California State Library Building Forward Library
Infrastructure Program Library Up to 10M September 2023 Application in review California Department of
Resources Recycling and
Recovery
CalRecycle Rubberized Pavement
(TRP) Grant Program Annual Overlay Project
Up to $250,000 December 2023 Application in review
PUBLIC WORKS GRANTS SUMMARY
GRANTS AWARDED
GRANTS IN PROGRESS
218
AGENDA STAFF REPORT
City Council Meeting
CONSENT CALENDAR
Agenda Item No. 11.6
October 25, 2023
City of Eastvale Crime Statistics - August 2023
Prepared By:
Eva Terekhova, Emergency Management Specialist
Recommended Action(s)
Staff recommends that the City Council receive and file the Eastvale Crime Sta s
cs for August
2023.
Summary
The City Council requested staff to collaborate with the Riverside County Sheriff's Department to develop a crime sta
s
cs document that would reflect selected Part I and Part II crime data for the City of Eastvale. Intended to show month-to-month crime sta s
cs, the document will assist in
determining appropriate staffing levels for law enforcement services.
Background
In May 2017, City Council directed staff to coordinate with the Riverside County Sheriff's Department to request and obtain monthly crime sta
s
cs for the City of Eastvale. The primary
intent of the request was to determine appropriate staffing levels during the City's contract nego
a
ons with the Sheriff's Department. Over several weeks, the city manager and staff worked collabora
vely with Riverside County Sheriff's Department administra on and management to
obtain crime statistics that could be shared with the public on a regular basis.
Upon receiving the data, the Riverside County Sheriff's Department advised staff that the data provided would be reflec
ve of the previous month, or thirty days behind the current month; and that the report would need to include a disclaimer identifying the data as preliminary and raw.
At the July 26, 2017 mee
ng, City Council recommended that staff add columns reflec ve of felony
and misdemeanor arrests. During the September 26, 2017 mee ng, City Council recommended staff
add traffic viola
ons/cita
ons data and the total calls for service broken down per month. Crime 12363 Limonite Avenue | Suite 910 | Eastvale, CA 91752
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219
sta
s
cs that were released in the
me that passed since the last mee
ng of the City Council are
attached.
Environmental
Crime sta
s
cs are not a project pursuant to the California Environmental Quality Act (CEQA) and no environmental review is required.
Strategic Plan Action - Priority Level: N/A | Target #: N/A | Goal #: N/A N/A
Fiscal Impact
This request has no fiscal impact.
Prior City Council/Commission Action
July 25, 2017: Approved by the Public Safety Commission September 26, 2017: Approved by City Council
Attachment(s)
Attachment - August 2023 Eastvale Crime Statistics
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City of Eastvale
Crime Statistics
August 2023
Violent Crime Statistics
VIOLENT CRIMES
ESTIMATED 2023 POPULATION = 69,929
AUG
2023
CRIME
RATE
PER
1000
AUG
2022
CRIME
RATE
PER
1000
JUL
2023
CRIME
RATE
PER
1000
JUN
2023
CRIME
RATE PER
1000
MAY
2023
CRIME
RATE PER
1000
YEAR TO
DATE
2023
YEAR TO
DATE
2022
YEAR
TO
DATE
2021
HOMICIDE 0 0 0 0 0 0 0 0 0 0 0 2 1
RAPE 1 0.01 0 0 0 0 0 0 2 0.03 10 6 2
ROBBERY 1 0.01 2 0.03 3 0.04 5 0.07 2 0.03 18 24 23
AGGRAVATED
ASSAULT
9 0.13 5 0.07 12 0.17 12 0.17 6 0.09 58 63 51
ARSON 1 0.01 0 0 0 0 0 0 0 0 3 1 0
TOTAL 12 N/A 7 N/A 15 N/A 17 N/A 10 N/A 76 96 72
YEAR POPULATION TOTAL CALLS FOR SERVICE/FILE #S
2022 69,929 26,411
2021 67,626 25,104
2020 66,413 23,778
2019 66,078 24,587
2018 64,855 28,383
2017 64,613 32,295
LEGEND
All data in this report was retrieved from the Riverside Sheriff’s Office (RSO) Data Warehouse Reports system. The figures represented are dynamic and subject to change based on the rate at which information is composed and entered in the Data Warehouse system.
Source of population data: State of California, Department of Finance. “Total calls for service/file #s generated” encompass ALL call types inclusive of the ones listed and not listed on this chart.
Year to Date (YTD) is calendar year.
TOTAL CALLS FOR SERVICE/FILE #S GENERATED
YEAR: 2023 POPULATION: 69,929 TOTAL YTD: 17,469
JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC
1,929 2,066 2,349 2,495 2,056 2,100 2,328 2,146
Non-Violent Crime Statistics
PROPERTY CRIMES
ESTIMATED 2023 POPULATION = 69,929
AUG
2023
CRIME
RATE
PER
1000
AUG
2022
CRIME
RATE
PER
1000
JUL
2023
CRIME
RATE
PER
1000
JUN
2023
CRIME
RATE
PER
1000
MAY
2023
CRIME
RATE PER
1000
YEAR TO
DATE
2023
YEAR TO
DATE
2022
YEAR TO
DATE
2021
BURGLARY 10 0.14 14 0.20 16 0.23 7 0.10 20 0.29 99 146 158 VEHICLE THEFT 12 0.17 16 0.23 14 0.34 23 0.33 40 0.57 142 147 140 LARCENY THEFT 86 1.23 81 1.16 70 1.00 86 1.23 103 1.47 608 940 601 MAIL THEFT 3 0.04 4 0.06 4 0.06 4 0.06 3 0.04 32 33 69
INJURY TCS 8 0.11 12 0.17 5 0.07 11 0.16 10 0.14 74 134 136 FELONY ARREST 19 0.27 30 0.43 18 0.26 22 0.31 13 0.19 147 243 227
MISDEMEANOR
ARREST
36 0.51 44 0.63 24 0.34 27 0.39 34 0.49 241 438 243
TRAFFIC
CITATIONS
385 5.51 407 5.82 412 5.89 261 3.73 275 3.93 3,369 4,451 3,674 TOTAL 559 N/A 608 N/A 573 N/A 498 N/A 498 N/A 4,712 6,532 5,248 221
AGENDA STAFF REPORT
City Council Meeting
CONSENT CALENDAR
Agenda Item No. 11.7
October 25, 2023
Approve Comparable Agencies List for Use in Classifica.on and Compensation Study
Prepared By:
Maricela Mejia, Deputy HR & Risk Management Director
Recommended Action(s)
Staff recommends that the City Council approve the list of comparable agencies for use in the classification and compensation study.
Summary
The City of Eastvale is undergoing a Classifica%on & Compensa%on Study to ensure that our City remains compe%%ve in a&rac%ng and retaining qualified employees, as well as maintaining equitable and internally consistent job classifica%ons and compensa%on structures. Public Sector Personnel Consultants has been retained to conduct this study. In order to con%nue the process, staff is reques%ng the City Council establish a list of appropriate comparator agencies. This is a crucial step in conducting an accurate and meaningful study.
Background
The last classifica%on and compensa%on study conducted by the city was adopted in 2017. At that %me, the agency had a primarily contracted workforce and the organiza%onal structure was less complex than it is today. During that study, it was determined that the comparator agency list should consist of the following agencies:
• City of Ontario;
• City of Rancho Cucamonga;
• City of Riverside;
• City of Chino Hills;
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• City of Corona; and
• City of Perris
Since then, there have been many changes to the organiza%onal structure and dynamics of the City, it is cri%cal to analyze whether these agencies are s%ll appropriate comparators. Once the comparator agencies are iden%fied, a thorough analysis will be conducted to gather data on their job classifica%ons, job descrip%ons, and compensa%on structures. This informa%on will be used to establish a clear understanding of the market standards and trends.
The recommended comparator agencies consist of the following agencies:
• City of Norco;
• City of Chino;
• City of Ontario;
• City of Jurupa Valley;
• City of Corona;
• City of Chino Hills;
• City of Montclair;
• City of Riverside;
• City of Ranch Cucamonga;
• City of Upland;
• City of La Verne;
• City of Colton;
• City of Grand Terrace; and
• City of Loma Linda;
These agencies are proposed as comparator agencies because they are where we recruit people from, where we lose people to, and they have similar jobs to our own agency. In addi%on, many of them offer similar services and have similar important factors such as popula%on and cost of living.
It is important to have a mix of agencies and jobs to get a wide sampling of the market data.
A&achment 1- Proposed Comparable Agency List includes a comparison of the proposed agencies with the City of Eastvale.
Environmental
N/A
Strategic Plan Action - Priority Level: N/A | Target #: G | Goal #: N/A Organizational Development
Fiscal Impact
Selec%on of a comparator agency list will not have a direct fiscal impact, however the selec%on of the comparator agencies will affect the results of the compensa%on study. City Council s%ll retains the authority to adopt the rate of pay and benefits that employees will receive. Overall, the costs related to the Classifica%on and Compensa%on study is part of the professional services agreement approved by the City Council on August 23, 2023 and adequate budget was included in the fiscal year 2023-24 operating budget.
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Prior City Council/Commission Action
On November 8, 2017, the City Council adopted a Classification & Compensation Study.
On February 9, 2023, the City hosted a Strategic Plan Review Workshop to reaffirm and make changes to the Strategic Plan adopted on March 24, 2021.
On August 23, 2023, the City Council approved a professional services agreement with Public Sector Personnel Consultants to conduct a Classification & Compensation Study.
On September 13, 2023, the City Council received an filed the Classification and Compensation Study Introductory Presenta%on by Public Sector Personnel Consultants and discussed the comparator agencies presented.
Attachment(s)
Attachment 1 - Proposed Comparable Agencies List
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Organization
Name Previously Used County Population
Distance from
Eastvale # of Employees
Eastvale
Employees Who
Live There Cost of Living Has Fire Has Library Has Police Police Has Water Has Water Waste Has Power Has Solid Waste Has
Transportation
Eastvale Riverside 69,757 0 59 14 180% No No No Riverside Sheriff No No No No Norco No Riverside 26,316 3 173 2 171% No No No Riverside Sheriff Yes No No No No Chino Yes San Bernardino 91,403 5 721 4 137% No No Yes Chino Police Yes No No No No Ontario Yes San Bernardino 175,265 6 1504 2 140% Yes Yes Yes Ontario Police Yes Yes No Yes No Jurupa Valley No Riverside 105,053 9 40 4 162% No No No Riverside Sheriff No No No No No Corona Yes Riverside 157,136 7 919 7 162% Yes Yes Yes Corona Police Yes No No No No Chino Hills Yes San Bernardino 78,411 9 250 1 161% No No No SB Sheriff Yes No No No No Montclair No San Bernardino 37,865 10 346 0 128% Yes No Yes Montclair Police No No No No No Riverside Yes Riverside 314,998 11 2698 3 147% Yes Yes Yes Riverside Police Yes Yes No Yes No Rancho CucamongaYes San Bernardino 174,453 11 1070 2 155% Yes Yes No SB Sheriff No No Yes No No Upland No San Bernardino 79,040 12 360 1 146% No No Yes Upland Police Yes No No No No La Verne No Los Angeles 31,334 16 321 0 163% Yes No Yes La Verne Police Yes No No No No Colton No San Bernardino 53,909 16 444 0 119% Yes Yes Yes Colton Police Yes Yes Yes No No Grand Terrace No San Bernardino 13,150 16 67 1 130% No No No SB Sheriff no No No No No Loma Linda No San Bernardino 24,791 20 94 0 138% Yes No No SB Sheriff no Yes No No No 225
AGENDA STAFF REPORT
City Council Meeting
CONSENT CALENDAR
Agenda Item No. 11.8
October 25, 2023
Approval of Resolu,on Adop,ng the City of Eastvale 2023 Local Hazard Mitigation Plan
Prepared By:
Eva Terekhova, Emergency Management Specialist
Recommended Action(s)
Staff recommends that the City Council adopt a Resolu
on Adop
ng the 2023 City of Eastvale Local
Hazard Mitigation Plan.
Summary
The City of Eastvale has concluded a 5-year update to the 2023 City of Eastvale Local Hazard Mi
ga
on Plan (LHMP) Annex to the County of Riverside Opera
onal Area Mul
-Jurisdic
onal Local
Hazard Mi
ga
on Plan 2023. The plan was reviewed by the California Governor’s Office of Emergency Services (Cal OES) and approved by the Federal Emergency Management Agency (FEMA) pending City Council adop
on. The intent of the plan is to iden
fy, reduce, or remove long-term risk
and protect people and property from the effects of natural and man-made hazards, such as earthquake, fire, and flood. Under the Disaster Mi
ga
on Act of 2000 (Public Law 106-390), State,
Local, and Tribal governments are required to develop a hazard mi ga
on plan to be eligible for
certain federal disaster assistance. The adopted plan will be in effect until April 18, 2028.
Background
The City of Eastvale’s Local Hazard Mi
ga
on Plan was prepared in 2012 pursuant to the
requirements of the Robert T. Stafford Disaster Relief and Emergency Assistance Act (Stafford Act), as amended by Sec
on 322 of the Disaster Mi
ga
on Act of 2000 and the 44 Code of Federal
Regula
ons (CFR) Part 201 – Mi
ga
on Planning. The plan was subsequently updated in 2018. The City of Eastvale’s goals are to develop and maintain an all-inclusive plan to include surrounding jurisdic
ons, special districts, businesses, and community organiza ons, and to consider all
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226
impacted individuals and the environment. The City’s LHMP is con nually being adjusted to reflect
growth, iden
fy any addi
onal hazards, and seek poten
al grant funding to assist with mi
ga
on
strategies. Hazard mi
ga
on is the only phase of emergency management specifically dedicated to breaking the cycle of damage, reconstruc
on, and repeated damage. The planning process is as
important as the resul
ng plan because it creates a framework for the City of Eastvale to reduce the negative impacts of future disasters on lives, property, and the environment.
In 2012, 2018, and 2023 the City of Eastvale par
cipated in the County of Riverside Emergency
Management Department Opera
onal Area Mul
-Jurisdic
onal Local Hazard Mi
ga
on Plan
update. Par
cipa
ng in the County’s update process allows jurisdic
ons to share exper
se and meet
certain plan requirements while crea
ng or upda
ng the local hazard mi
ga
on plan for their area,
which is then included as an annex in the Mul
-Jurisdic
onal Local Hazard Mi
ga
on Plan. The City’s
planning process followed FEMA's Whole Community approach, which included conduc ng
mee
ngs with the Opera
onal Area Planning CommiFee coordinated by Riverside County Emergency Management Department comprised of par
cipa
ng Federal, State, and Local
jurisdic
ons, agencies, special districts, school districts, businesses, tribes, and the public. The City of Eastvale promoted public involvement in the LHMP through outreach during public mee ngs and
events, city website updates, mee
ngs with local business members, and City Council and Public Safety Commission updates, and Community Emergency Response Team Trainings. The 2023 LHMP Annex was submiFed to Riverside County and CalOES for review on July 24, 2023. On August 11, 2023, CalOES forwarded the City of Eastvale LHMP to FEMA for approval. On August 31, 2023, FEMA approved the City of Eastvale 2023 Local Hazard Mi
ga
on Plan with final approval pending City
Council adoption.
Environmental
The Local Hazard Mi
ga
on Plan update is not a project pursuant to the California Environmental Quality Act (CEQA) and no environmental review is required.
Strategic Plan Action - Priority Level: N/A | Target #: N/A | Goal #: N/A N/A
Fiscal Impact
The Local Hazard Mitigation Plan update request has no fiscal impact.
Prior City Council/Commission Action
April 12, 2023: 2023 Local Hazard Mitigation Plan update received and filed by City Council October 24, 2018: City Council approved Resolu
on 18-52 adop
ng the 2018 Local Hazard
Mitigation Plan
March 08, 2017: 2018 Local Hazard Mitigation Plan update received and filed by City Council August 13, 2014: City Council approved Resolu
on 14-45 adop
ng the 2013 City of Eastvale Local
Hazard Mitigation Plan
Attachment(s)
Attachment 1 - Resolution Adopting 2023 LHMP
Attachment 2 - 2023 City of Eastvale Local Hazard Mitigation Plan Annex 12363 Limonite Avenue | Suite 910 | Eastvale, CA 91752
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RESOLUTION NO. 23-XX
A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF EASTVALE, CALIFORNIA, ADOPTING THE CITY OF EASTVALE 2023 LOCAL HAZARD MITIGATION PLAN ANNEX TO THE COUNTY OF RIVERSIDE OPERATIONAL AREA MULTIJURISDICTIONAL LOCAL HAZARD MITIGATION PLAN.
WHEREAS, President William J. Clinton signed H.R. 707, the Disaster Mitigation and Cost Reduction Act of 2000, into law on October 30, 2000; and WHEREAS, the Disaster Mitigation Act of 2000 requires all jurisdictions to be covered by a Local Hazard Mitigation Plan to be eligible for Federal Emergency Management Agency post-disaster funds; and
WHEREAS, The City of Eastvale has committed to participate in the development of the County of Riverside Operational Area Multi-Jurisdictional Local Hazard Mitigation Plan 2023; and
WHEREAS, the City of Eastvale coordinated the development of the 2023 City of Eastvale Local Hazard Mitigation Plan Annex to the County of Riverside Operational Area MultiJurisdictional Local Hazard Mitigation Plan; and WHEREAS, the City of Eastvale is committed to mitigating potential losses from natural disasters before they occur, and the Local Hazard Mitigation Plan identifies potential hazards, potential losses, and potential mitigation measures to limit losses; and WHEREAS, the California Governor’s Office of Emergency Services (CalOES) and the Federal Emergency Management Agency (FEMA) have reviewed the 2023 City of Eastvale Local Hazard Mitigation Plan Annex to the County of Riverside Operational Area MultiJurisdictional Local Hazard Mitigation Plan; and WHEREAS, the County of Riverside Operational Area Multi-Jurisdictional Local Hazard Mitigation Plan 2023 has been amended to include the City of Eastvale as an official planning participant; and
WHEREAS, formal adoption of the plan by resolution of the Eastvale City Council is required before final approval can be obtained from the Federal Emergency Management Agency; and
WHEREAS, The City of Eastvale City Council has determined that it would be in the best interest of the City of Eastvale to adopt the 2023 City of Eastvale Local Hazard Mitigation Plan Annex to the County of Riverside Operational Area Multi-Jurisdictional Local Hazard Mitigation Plan.
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NOW, THEREFORE, BE IT RESOLVED
SECTION 1. The City Council hereby adopts the 2023 City of Eastvale Local Hazard Mitigation Plan Annex, which is on file with the Department of the City Clerk.
SECTION 2. The City’s 2018 Local Hazard Mitigation Plan, adopted by Resolution 18-52 on October 25, 2018, is superseded and shall be of no further force and effect by the adoption of this resolution.
PASSED, APPROVED AND ADOPTED this 25 day of October 2023. __________________________________________
Todd Rigby
Mayor
APPROVED AS TO FORM: ATTEST:
__________________________________________ __________________________________________ Erica Vega Marc A. Donohue, MMC
City Attorney City Clerk/Communications Director
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STATE OF CALIFORNIA)
COUNTY OF RIVERSIDE) §
CITY OF EASTVALE )
I, Marc A. Donohue, City Clerk/Communications Director of the City of Eastvale, California, do hereby certify that the foregoing City Council Resolution No. 23-XX, was duly adopted by the City Council of the City of Eastvale, California, at a meeting held on the 25 day of October 2023, by the following vote:
AYES:
NOES:
ABSENT:
ABSTAIN:
____________________________________
Marc A. Donohue, MMC
City Clerk/Communications Director
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LOCAL HAZARD MITIGATION PLAN
PREPARED BY: CITY OF EASTVALE
DATE: JULY 2023
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City of Eastvale Local Hazard Mitigation Plan 2023
City of Eastvale │ 12363 Limonite Avenue, Suite 910, Eastvale, CA 91752 │ (951) 361-0900 │eastvaleca.gov ii
CONTACT INFORMATION
Name: Eva Terekhova
Title: Emergency Management Specialist, Community Safety Department Address: 12363 Limonite Avenue, Suite 910
City, State and Zip: Eastvale, CA 91752
Direct Contact: 951.703.4413
Email: [email protected]
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City of Eastvale │ 12363 Limonite Avenue, Suite 910, Eastvale, CA 91752 │ (951) 361-0900 │eastvaleca.gov iii
PLAN ADOPTION/RESOLUTION
TO BE UPDATED AFTER ADOPTION BY CITY COUNCIL
The City of Eastvale submitted plans to the Riverside County Emergency Management Department who forwarded them to the California Governor’s Office of Emergency Services (Cal OES) for review prior to being submitted to the Federal Emergency Management Agency (FEMA). The City received approval pending adoption from FEMA on August 21, 2023 (Appendix B-1 - FEMA Approval Pending Adoption) and brought the plan to the City Council for formal adoption on xx xx 2023. The resolution 23-XX is attached in Appendix B-2 – City of Eastvale City Council Resolution 23-XX. 233
City of Eastvale Local Hazard Mitigation Plan 2023
City of Eastvale │ 12363 Limonite Avenue, Suite 910, Eastvale, CA 91752 │ (951) 361-0900 │eastvaleca.gov iv
LHMP REVISION HISTORY
Revision
Date
Section of Plan Revised Revised by
05/08/2013 Original plan Ariel Berry, Assistant City
Clerk
04/25/2018 Various
Alia Rodriguez, Senior
Management Analyst/
Emergency Manager
07/24/2023
1.2 Climate Description, 1.3 Population, 1.4 Population, 1.5 Figure 3, 1.6 Pandemic, Flood, 1.7 New Developments, Maps,
2.1 Dates, Departments, Meetings, Table 1, 2.2 2023 OA Planning process, Table 2, 2.3 Dates, 2.5 Table 3 consolidates all mitigation actions in 2018 plan,
3.1 Number of critical facilities, 3.3 Assets at risk explanation, Figure 6, updated Table 5, 3.4 Detailed explanation of risk identification process, Tables 6, 7, 3.5 Probability, Ranking, Planning Area Vulnerability, 3.6 Severity, Ranking, future, floodplain, detention basins, Figure 7, Planning Area Vulnerability, 3.7 Ranking, Figures 11, 12, Planning Area Vulnerability, 3.8 Planning Area Vulnerability, 3.9 Ranking, Climate Change updates, Figure 13, Planning Area Vulnerability, 3.10 Railroad information, Figure 14, Planning Area Vulnerability
4.1, 4.2 Clarifications
6.1- 6.4 Expand and Improve on Capabilities, Department Names, 6.4 All projects and actions were moved to Table 3 Sec. 2.5, 6.5 Grants
7.2 New mitigation actions and ones carried over from the 2018 plan consolidated into Table 11, 8 Planning mechanisms, plans, plan incorporation and annual update information
9. Criteria for review and annual review process
10. Website, email, social media
Eva Terekhova, Emergency
Management Specialist
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City of Eastvale Local Hazard Mitigation Plan 2023
City of Eastvale │ 12363 Limonite Avenue, Suite 910, Eastvale, CA 91752 │ (951) 361-0900 │eastvaleca.gov v
EXECUTIVE SUMMARY
The purpose of this local hazard mitigation plan is to identify the City’s hazards, review and assess past disaster occurrences, estimate the probability of future occurrences, and set goals to mitigate potential risks to reduce or eliminate long-term risk to people, property, and the environment from natural and man-made hazards.
The plan was prepared pursuant to the requirements of the Disaster Mitigation Act of 2000 to achieve eligibility and potentially secure mitigation funding through Federal Emergency Management Agency (FEMA) Flood Mitigation Assistance, Pre-Disaster Mitigation, and Hazard Mitigation Grant Programs.
The City of Eastvale’s continual efforts to maintain a disaster-mitigation strategy are ongoing. The City’s goal is to develop and maintain an all-inclusive plan that considers current and future hazards and all impacted residents, businesses, and the environment.
The City’s planning process followed a methodology presented by FEMA and Cal OES which included conducting meetings with the Operational Area Planning Committee (OAPC) coordinated by Riverside County Emergency Management Department (EMD) comprised of participating Federal, State, and local jurisdictions, agencies, special districts, school districts, businesses, tribes, and the general public. The City promoted public involvement in the LHMP through outreach during public meetings and events, City website updates, meetings with local business members, and City Council and Public Safety Commission updates.
The plan identifies vulnerabilities, provides recommendations for prioritized mitigation actions, evaluates resources, identifies mitigation shortcomings, and provides future mitigation planning and maintenance of the existing plan.
The plan will be implemented upon FEMA approval and adoption by the Eastvale City Council. 235
City of Eastvale Local Hazard Mitigation Plan 2023
City of Eastvale │ 12363 Limonite Avenue, Suite 910, Eastvale, CA 91752 │ (951) 361-0900 │eastvaleca.gov vi
TABLE OF CONTENTS
CONTACT INFORMATION.........................................................ii PLAN ADOPTION/RESOLUTION...............................................iii LHMP REVISION HISTORY........................................................iv EXECUTIVE SUMMARY .............................................................v 1 COMMUNITY PROFILE......................................................... 1
1.1 CITY MAP .................................................................... 1
1.2 GEOGRAPHY AND CLIMATE DESCRIPTION................. 2
1.3 BRIEF HISTORY............................................................ 2
1.4 ECONOMY DESCRIPTION............................................ 3
1.5 POPULATION AND HOUSING ..................................... 4
1.6 BRIEF STATEMENT OF UNIQUE HAZARDS.................. 4
1.7 DEVELOPMENT TRENDS AND LAND USE.................... 5 2 PLANNING PROCESS............................................................ 9
2.1 LOCAL PLANNING PROCESS........................................ 9
2.2 PARTICIPATION IN THE REGIONAL (OA) PLANNING
PROCESS ............................................................................ 11
2.3 DATES AVAILABLE FOR PUBLIC COMMENT.............. 11
2.4 PLANS ADOPTED BY RESOLUTION............................ 12
2.5 MITIGATION ACTION UPDATES................................ 12 3 HAZARD IDENTIFICATION AND RISK ASSESSMENT........... 18
3.1 CRITICAL FACILITIES AND INFRASTRUCTURE ........... 18
3.2 ESTIMATING POTENTIAL LOSS ................................. 18
3.3 TABLE REPLACEMENT VALUES ................................. 18
3.4 IDENTIFICATION OF RISKS AND VULNERABILITIES... 20
3.5 EARTHQUAKE ........................................................... 21
3.5.1 Planning Area Vulnerability .............................. 22
3.6 FLOOD....................................................................... 22
3.6.1 Planning Area Vulnerability .............................. 23
3.7 FIRE........................................................................... 25
3.7.1 Planning Area Vulnerability .............................. 26
3.8 SEVERE WEATHER: EXTREME HEAT/COLD............... 27
3.8.1 Planning Area Vulnerability .............................. 27
3.9 DROUGHT ................................................................. 28
3.9.1 Planning Area Vulnerability .............................. 28
3.10 TECHNOLOGICAL HAZARDS .................................. 29
3.10.1 Interstate 15...................................................... 29
3.10.2 Railroads............................................................ 29
3.10.3 Planning Area Vulnerability .............................. 31 4 COMMUNITY RATING ....................................................... 31
4.1 REPETITIVE LOSS PROPERTIES.................................. 31
4.2 NATIONAL FLOOD INSURANCE PROPERTIES............ 31
5 CAPABILITIES ASSESSMENT............................................... 32
5.1 REGULATORY MITIGATION CAPABILITIES ................ 32
5.2 ADMINISTRATIVE/TECHNICAL MITIGATION
CAPABILITIES ..................................................................... 34
5.3 FISCAL MITIGATION CAPABILITIES ........................... 36
5.4 MITIGATION OUTREACH AND PARTNERSHIPS......... 37
5.5 FUNDING OPPORTUNITIES....................................... 37 6 MITIGATION STRATEGIES.................................................. 39
6.1 GOALS AND OBJECTIVES .......................................... 39
6.2 MITIGATION ACTIONS .............................................. 40 7 INCORPORATING INTO EXISTING MECHANISMS.............. 46 8 PLAN IMPLEMENTATION AND MAINTENANCE PROCESS. 46
9 CONTINUED PUBLIC INVOLVEMENT................................. 47 236
City of Eastvale Local Hazard Mitigation Plan 2023
City of Eastvale │ 12363 Limonite Avenue, Suite 910, Eastvale, CA 91752 │ (951) 361-0900 │eastvaleca.gov vii 10 APPENDIX A – PUBLIC NOTICES ................................... 49
10.1 APPENDIX A-1 ....................................................... 49
10.2 APPENDIX A-2 ....................................................... 50
10.3 APPENDIX A-3 ....................................................... 50
10.4 APPENDIX A-4 ....................................................... 51
10.5 APPENDIX A-5 ....................................................... 53
10.6 APPENDIX A-6 ....................................................... 55 11 Appendix B – Approval and Adoption Documents...... 56
11.1 APPENDIX B-1 - FEMA Approval Pending Adoption
56 11.2 APPENDIX B-2 – City of Eastvale City Council
Resolution 23-XX ............................................................... 57 237
City of Eastvale Local Hazard Mitigation Plan 2023
City of Eastvale │ 12363 Limonite Avenue, Suite 910, Eastvale, CA 91752 │ (951) 361-0900 │eastvaleca.gov 1 1 COMMUNITY PROFILE
1.1 CITY MAP
Figure 1 Map of Eastvale and Surrounding Areas
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City of Eastvale │ 12363 Limonite Avenue, Suite 910, Eastvale, CA 91752 │ (951) 361-0900 │eastvaleca.gov 2
1.2GEOGRAPHY AND CLIMATE DESCRIPTION
Eastvale is located in western Riverside County near the junction of the 91 Freeway and Interstate 15, about 50 miles south and east of Los Angeles. Nearby cities include Norco (4 miles), Corona (4 miles), Jurupa Valley (5.1 miles), Ontario (9.8 miles), Chino (10.8 miles), and Riverside (11.4 miles).
The geography of Eastvale is a mostly flat area of former dairy land with silt and sand soil. The Santa Ana River follows along the City’s southern border, below its river bluff. The Prado Dam is on the Santa Ana River just south of Eastvale boundaries. The northern and western sides of the city are bordered by the San Bernardino/Riverside County line. Interstate 15 creates the eastern border of Eastvale. Eastvale is located in the Chino Groundwater Basin area.
The climate in Eastvale is Hot-Summer Mediterranean with hot, dry summers and mild, relatively wet winters. Hot spells in the summer may exceed 100 degrees Fahrenheit with low humidity and winter temperatures rarely drop below 40 degrees.
Projected future changes to the highs and lows can be seen on the California Heat Assessment Tool at https://www.calheat.org/. While the projections on cal-heat.org show that Eastvale is not affected to the degree other Southern California areas are, the surrounding areas are projected to get hotter and more arid with time and this could affect the city.
1.3BRIEF HISTORY
Eastvale is one of the newest cities in Western Riverside County. Eastvale was incorporated on October 1, 2010, and has a growing population of over 69,929 residents. Eastvale is 13.2 square miles strategically poised between Interstate 15 and California State Routes 91, 60, and 71, making access easy for residents, visitors, and businesses alike. Residents and visitors find the proximity of Ontario International Airport to be a metropolitan advantage yet enjoy the small-town, neighborly charm of our young community.
Figure 2 NOAA Climate Normals 2006-2020 Eastvale Area
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City of Eastvale Local Hazard Mitigation Plan 2023
City of Eastvale │ 12363 Limonite Avenue, Suite 910, Eastvale, CA 91752 │ (951) 361-0900 │eastvaleca.gov 3 Eastvale’s history is tied to that of its neighbors—Corona, Norco, Chino, Jurupa Valley, and Ontario. For at least the last 176 years, the land was used for farming and the dairy industry.
Today, Eastvale is still tied to Corona and Norco as a member of the Corona-Norco Unified School District and shares a zip code with the City of Corona, 92880, and with the previously unincorporated area known as Mira Loma, 91752. Until
incorporation, Eastvale was a community residing in an
unincorporated area of Western Riverside County. Many
residents incorrectly believed that since they received their mail from the Corona Post Office and shared the zip code with Corona, they were indeed residents of the City of Corona. The same was true for residents living in the area serviced by the Mira Loma Post Office. This was not the case. Now, Eastvale is independent and free to chart its future.
1.4 ECONOMY DESCRIPTION
The City of Eastvale is a relatively new city in Western Riverside County. The City of Eastvale was incorporated on October 1, 2010, and has an ever-growing population of over 69,929 residents.
The City of Eastvale is adjacent to Orange County and boasts the highest median household income in Riverside County (source: US Census data). Eastvale offers a diverse choice of housing options with most of the nation’s top ten residential developers choosing Eastvale for new housing starts.
Eastvale is mostly within the Corona-Norco Unified School District (CNUSD) boundaries. CNUSD is the largest school district in Riverside County and the largest school district in the State of California. The elementary schools in Eastvale are multi-track year-round schools. The City of Eastvale has five elementary schools (three of which are California Distinguished Schools), two intermediate schools, and one high school. A small portion of Eastvale is serviced by the Jurupa Unified School District; however, no Jurupa Unified School District schools are within the City’s boundaries.
The landscape of the community has changed over the years from a former dairy enclave to a diverse, well-appointed community with highly desired amenities. With our newly constructed, modern, award-winning schools and thirteen beautiful parks, Eastvale stands as the premiere location to raise a family and enjoy business success. The variety of surrounding communities provides for a diversified consumer base and a culturally enriched experience.
The City of Eastvale recognizes that a strong and healthy local economy is one of the most important funding mechanisms in providing essential services and amenities to meet the current and future needs of the city.
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1.5 POPULATION AND HOUSING
Figure 3 Population Statistics
1.6BRIEF STATEMENT OF UNIQUE HAZARDS
The most prominent hazards faced by residents of the City of Eastvale are a major earthquake, flooding potential from larger than 100-year storm events in winter months along the Santa Ana riverbank, and windstorms causing power outages. A longterm power outage in summer months could produce lifethreatening extreme heat conditions for residents without access to air conditioning. The City of Eastvale could also be impacted by terrorism or bioterrorism that initially targets the Ontario or Chino Airports and then spreads the impact to surrounding communities. Another pandemic event is also a likely occurrence.
Riverside County has experienced severe flooding many times throughout its history, resulting in the loss of lives and millions of dollars in property damage. Floods are caused by rivers and creeks overrunning their banks, and most property damage has occurred where development has been allowed without regard for flood hazards.
In the developed areas of Eastvale, flood control facilities are in place that will protect homes and businesses from flooding.
Inundation areas are also in place in areas throughout the City, focused near Hellman and Chandler, to help in storm events greater than the 500-year storm event that could result in flooding due to the Prado Dam.
Earthquake risk in Eastvale is “relatively high” to “very high”.
No known fault zones run through the City, but two of
California’s most active faults: the San Andreas and San Jacinto are in close proximity to the City.
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City of Eastvale │ 12363 Limonite Avenue, Suite 910, Eastvale, CA 91752 │ (951) 361-0900 │eastvaleca.gov 5 Most of the loss of life and injuries from earthquakes are due to damage and collapse of buildings and structures. Building codes have been made more stringent following damaging
earthquakes. Because most of Eastvale was built after 1990, problems which exist in other parts of Riverside County related to older buildings are either nonexistent or very limited in the city.
All of Eastvale has been identified as having a moderate to high susceptibility to liquefaction, a very destructive secondary effect of strong seismic shaking. Liquefaction occurs primarily in saturated, loose, fine- to medium-grained soils in areas where the groundwater table is within approximately 50 feet of the surface. Shaking causes the soil to lose strength and behave as a liquid. Excess water pressure is vented upward through fissures and soil cracks, and a water-soil slurry bubbles onto the ground surface.
The portion of Eastvale near the Santa Ana River has been identified as having a moderate susceptibility to wildfire, due to the presence of wild vegetation along the river.
Wildland fires which occur while Santa Ana winds are present constitute a worst-case fire suppression scenario. Because of dry vegetation conditions and Santa Ana winds, the fire danger for Riverside County is considered extremely high for 25% of each year. Therefore, there is a statistically significant chance that this worst-case fire suppression scenario could occur.
Unique hazards that have impacted the City of Eastvale:
• High winds reaching up to 65mph affect the community
but have not yet caused catastrophic damage.
• Significant rainfall affected the State of California and the City of Eastvale during the February 2019 storm
season to which there was a Presidential Declaration in May 2019.
While the City of Eastvale does not possess an abundance of natural hazards, the city is not immune. As a relatively new City, Eastvale does not yet own much of the critical infrastructure within our jurisdiction, such as schools, community center, parks, or libraries. With the exception of the schools, these entities are owned and operated by Jurupa Community
Services District. The city does own the newest Fire Station, and it has been built to standard. We do not have or own a City Hall and currently rent retail space to conduct daily operations. Our land is mostly flat and does not typically cause catastrophic flooding nor do we have an airport within City limits.
1.7DEVELOPMENT TRENDS AND LAND USE
Since the last approved plan, there have been 16 industrial warehouse buildings, and 625 residential units built or planned.
This new development will increase the overall vulnerability in the event of a magnitude 6.5 or greater earthquake due to the ground movement and potential damages to buildings. There have been no other developments or planned developments in hazard prone areas that would increase or decrease the City’s overall vulnerability. New developments were not built in flood hazard zones or fire zones but could increase the susceptibility to both due to the decrease of permeable surfaces and drought conditions leading to higher fire and flood frequency.
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City of Eastvale │ 12363 Limonite Avenue, Suite 910, Eastvale, CA 91752 │ (951) 361-0900 │eastvaleca.gov 6 As of today, it is estimated that approximately 93% of the City’s residential areas have already been built and much of the remaining industrial and commercial land is under
construction. With even a modest rebound in the current pace of growth in the regional economy and non-residential
development in Eastvale, the build-out of Eastvale the city could easily occur in the next decade. Eastvale, therefore, finds itself approaching a change in emphasis from the construction of new homes and businesses to maintaining these uses and the systems that support them.
As this occurs, the City’s focus will shift from being primarily centered on the quality of new development to ensuring that the developed neighborhoods, retail centers, and industrial areas remain desirable and able to compete with newer
neighborhoods in other cities. This will involve watching demographic and economic trends that will affect the types of homes that families will want to buy and live in (and whether they want to buy or rent), how they will want to shop, what businesses want, and what types of jobs are needed, and adjusting land use and other policies as needed.
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City of Eastvale │ 12363 Limonite Avenue, Suite 910, Eastvale, CA 91752 │ (951) 361-0900 │eastvaleca.gov 7 Figure 4 City of Eastvale Land Use Map from General Plan 2013 244
City of Eastvale Local Hazard Mitigation Plan 2023
City of Eastvale │ 12363 Limonite Avenue, Suite 910, Eastvale, CA 91752 │ (951) 361-0900 │eastvaleca.gov 8 Figure 5 City of Eastvale Land Use and Developmental Trend s
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City of Eastvale │ 12363 Limonite Avenue, Suite 910, Eastvale, CA 91752 │ (951) 361-0900 │eastvaleca.gov 9 2 PLANNING PROCESS
2.1 LOCAL PLANNING PROCESS
The overall approach to the City of Eastvale’s Local Hazard Mitigation Plan was to develop an understanding of the natural hazards to the city and determine ways to reduce those risks and prioritize and outline potential mitigation strategies.
To complete these objectives, the City of Eastvale’s Community Safety Department coordinated and collaborated with City departments, local agencies, neighboring communities, and other stakeholders. During the process, staff participated in Operational Area Planning Committee meetings and workshops where the Local Hazard Mitigation Plan process was discussed with multiple agencies throughout Riverside County.
The 2023 update to the city’s LHMP was undertaken and
prepared in accordance with FEMA standards and 44 CFR
§201.6(d)(3). In mid-2022, staff from the Community Safety Department began the informal process of the five-year update of the LHMP. Department-level contacts and personnel from City departments were identified for participation in the update process. Concurrently, a more in-depth review of the existing plan was undertaken to identify areas of update and areas needing improvement or additional shoring. Several outdated metrics and maps were immediately identified and added to the update task list.
On November 7, 2022, the City’s Emergency Management
Specialist sent an email to all City department heads, the Cal Fire/Riverside County Fire Division Chief, the Jurupa
Community Services District Safety & Emergency Response Officer, and the City’s Riverside County Emergency
Management Department Emergency Services Coordinator
with an invitation to an upcoming LHMP meeting, the 2018 LHMP, a summary of policy changes, and an explanation of the update.
On December 13, 2022, the City’s Emergency Management
Specialist hosted the formal LHMP Planning Meeting.
Attendees included the LHMP Planning Team comprised of City departments and divisions as well as staff from the Riverside County Emergency Management Department Planning section (see Table 1). This meeting served to reintroduce the LHMP and outline the List of Duties by Department, expectations, and project deadlines.
Shortly after the LHMP Planning Meeting, each chapter and section of the plan was dissected and assigned to an
appropriate City department staff member. The departmental revisions were then added to the revised draft.
City staff continued to collaborate to review hazards, conduct risk assessment/analysis for each hazard, and identify and outline possible mitigation strategies. Discussions also included an updated history of disasters, mitigation efforts, and a ranking of local hazards. These meetings included discussion of municipal laws and the upcoming adoption of building codes, as related to hazard mitigation.
As sections were finalized and established thresholds met, the draft revision of the LHMP update was readied for public release and discussion.
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City of Eastvale │ 12363 Limonite Avenue, Suite 910, Eastvale, CA 91752 │ (951) 361-0900 │eastvaleca.gov 10 Agency Department Name & Title
City of Eastvale Community Safety Eva Terekhova, Emergency Management Specialist City of Eastvale Community Safety Johnny Terfehr, Community Safety Director City of Eastvale Planning Allen Lim, Associate Planner
City of Eastvale Public Works Cassandra Sanchez, Principal Engineer City of Eastvale Public Works Jimmy Chung, Public Works Director/ City Engineer City of Eastvale Economic Development Alex Fung, Economic Development Manager City of Eastvale City Manager’s Office Stephanie Vasquez, Assistant to the City Manager City of Eastvale Community Safety/ Building Safety Richard Hicks, Building Official City of Eastvale Finance Luis Hernandez, Finance Manager City of Eastvale Communications Mollie Kortsen, Communications Officer Jurupa Community Services District Safety & Emergency Response Dave Smith, Safety & Emergency Response Officer Cal Fire/ Riverside County Fire Department William Otterman, Division Chief Riverside County Emergency Management Department Matthew Jones, Emergency Services Coordinator Riverside County Emergency Management Department Brice Bartlette, Emergency Services Coordinator Table 1 Eastvale Hazard Mitigation Planning Committee Members 247
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City of Eastvale │ 12363 Limonite Avenue, Suite 910, Eastvale, CA 91752 │ (951) 361-0900 │eastvaleca.gov 11
2.2 PARTICIPATION IN THE REGIONAL (OA)
PLANNING PROCESS
The City of Eastvale participated in the Regional LHMP planning process with the Riverside County Operational Area (OA) by attending LHMP meetings and public hearings.
The City of Eastvale participated in Riverside County
workshops, conferences, and meetings, including:
• On May 5, 2022, Riverside County Emergency
Management Department reached out to the City of
Eastvale to request a formal letter of commitment
to participate in the County update.
• On June 13, 2022, the City of Eastvale received an
invitation to participate in the Riverside County
LHMP OA Kick-Off Meeting that was scheduled to
occur on June 15, 2022, from 9:30 am to 11:30 am.
• On June 15, 2022, the City of Eastvale’s Emergency
Management Specialist participated in the Riverside
County LHMP Kick-Off Meeting to begin the
planning process. During this meeting, the City of
Eastvale Planning Committee met and
communicated over the next several weeks to
discuss the plan and its needs. Subsequently, the
City’s hazards were identified, and mitigation
strategies were developed.
• The City’s Emergency Management Specialist
attended the subsequent Riverside County LHMP
workshops on August 16, 2022, and the LHMP
Steering Committee meetings on August 3, 2022,
and October 5, 2022.
• The City identified collaboration partners (see Table 2 below)
Table 2 Eastvale Hazard Mitigation Collaboration Partners Agency Department
Cal Fire/ Riverside County Fire Department
Riverside County Sheriff’s Office
Jurupa Community Services
District
Water Department
Corona-Norco Unified
School District
Coordinator of Campus Security and
Safety
Jurupa Valley City Manager’s Department/ Emergency
Management
2.3DATES AVAILABLE FOR PUBLIC COMMENT
The City reached out to the public in numerous avenues in order to solicit responses to the hazard mitigation survey or comments on the 2018 hazard mitigation plan. The responses were incorporated into the 2023 plan as input for hazard ranking and mitigation actions.
The City solicited public comments on the 2018 LHMP at the following public meetings and events:
• City of Eastvale Council Meeting Community Safety
Department Overview on June 21, 2022
• City of Eastvale Public Safety Commission
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City of Eastvale │ 12363 Limonite Avenue, Suite 910, Eastvale, CA 91752 │ (951) 361-0900 │eastvaleca.gov 12 Community Safety Department Overview on July 26,
2022
• Eastvale International Food Festival on May 21-22,
2022
• National Night Out on August 2, 2022
• Eastvale Leadership Academy on October 20, 2022
• Property Lessors Task Force Meeting on January 24,
2023
• CERT Basic Training on January 27-29, 2023
• Property Managers’ Task Force Meeting on January
30, 2023
The updated draft of the 2023 LHMP was presented to the City Council on April 12, 2023, and to the Public Safety Commission on April 25, 2023, and will be available for public comment on the City website.
The City of Eastvale maintains a comprehensive website of all Emergency Management information and activities. Under the “Community Safety Department, Emergency Management,
Mitigation” tab, exists the purpose and scope of mitigation in addition to a draft of the plan open for public comment. The opportunity to make additional comments is available through the City’s [email protected] email
address.
Opportunities for public comment after the adoption of the plan will continue to be available on the City of Eastvale website as well as promoted in the City’s Community Emergency
Response Team (CERT) classes.
2.4 PLANS ADOPTED BY RESOLUTION
Upon approval by FEMA, the Eastvale Local Hazard Mitigation Plan will be presented to the City Council in a public meeting for adoption via an official resolution.
2.5MITIGATION ACTION UPDATES
Mitigation action updates from the 2018 LHMP are shown in the table below. The table details whether the actions had been completed or remain incomplete and whether the action will be included in the 2023 LHMP. The 2018 LHMP mentioned multiple projects/actions which were not tied to a priority hazard. These projects were in multiple sections of the plan.
The table below consolidates these actions and breaks down whether they will be in the 2023 plan.
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City of Eastvale │ 12363 Limonite Avenue, Suite 910, Eastvale, CA 91752 │ (951) 361-0900 │eastvaleca.gov 13 2018 Plan Action Hazard Status Notes
Yes Environmental Impact Report, which included studies to determine seismic hazards. EQ Completed The City completed this action, and it will be removed from 2023 LHMP mitigation actions.
Yes
Educated Homeowners about the importance of
maintaining a constant level of moisture below their
home’s foundation due to liquefaction.
EQ Completed The City completed this action, and it will be removed from 2023 LHMP mitigation actions.
Yes
Land Acquisition - The Orange County Flood Control
District is currently (2017) purchasing land or easements for the purpose of flood inundation for as part of these affected areas, which in Eastvale are mostly located
along the Santa Ana River in the southwest portion of
the city. Prado Dam project to raise its embankments
and spillway. For more information, visit
http://www.ocflood.com/sarp/prado.
FL Completed The City completed this action, and it will be removed from 2023 LHMP mitigation actions.
Yes
During larger storm events Harada Park and Huber Park
are designed to be used as detention basins and may be
closed to the public.
FL Completed The City completed this action, and it will be removed from 2023 LHMP mitigation actions.
Yes Cooperative Agreement between City and City of Norco for Hamner Bridge N/A Completed The City completed this action, and it will be removed from 2023 LHMP mitigation actions.
Yes
Encourage public participation and usage of Cal OES’
MyHazards tool to discover hazards in their area
(earthquake, flood, fire, and tsunami) and learn steps to reduce personal risk.
SW Completed The City completed this action, and it will be removed from 2023 LHMP mitigation actions.
Yes Develop and implement a Commercial Vehicle
Enforcement program. TH Completed The City completed this action, and it will be removed from 2023 LHMP mitigation actions.
Yes Certification of General Plan Environmental Impact
Report N/A Completed The City completed this action, and it will be removed from 2023 LHMP mitigation actions.
Yes Completed Hellman, River Road, and Chandler
Rehabilitation Projects N/A Completed The City completed this action, and it will be removed from 2023 LHMP mitigation actions.
Yes
Development Impact Funds – The City charges fees for
development-related activities such as infrastructure and public facilities. The city adopted development impact
fees on April 25, 2012, but are under review for Fiscal Year 2017/2018. Reduce air pollution from motor
vehicles.
N/A Ongoing
This is not a mitigation action for the identified hazards and has been removed from the 2023 LHMP mitigation
actions.
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City of Eastvale Local Hazard Mitigation Plan 2023
City of Eastvale │ 12363 Limonite Avenue, Suite 910, Eastvale, CA 91752 │ (951) 361-0900 │eastvaleca.gov 14 Yes
Grants – The City receives various grant funds from
various local, state, and federal agencies. These grants include funding for various programs such as recycling
and public safety.
N/A Ongoing
This is not a mitigation action for the identified hazards and has been removed from the 2023 LHMP mitigation
actions.
Yes
Continue eliminating blight and meet the needs of lowand moderate-income persons by providing loans or grants for various programs.
N/A Ongoing
This is not a mitigation action for the identified hazards and has been removed from the 2023 LHMP mitigation
actions.
Yes
Continue to secure funding for the Citizens Option for
Public Safety (COPS) to continue funding front-line law enforcement services.
N/A Ongoing
This is not a mitigation action for the identified hazards and has been removed from the 2023 LHMP mitigation
actions.
Yes
Continue to effectively work with Riverside County to
plan and deliver important transportation
improvements such as the Limonite Interchange
Improvements and Schleisman Interchange.
N/A Ongoing
This is not a mitigation action for the identified hazards and has been removed from the 2023 LHMP mitigation
actions.
Yes
Effectively work with Jurupa Community Services District to deliver important water and sanitary sewer
improvements.
N/A Ongoing
This is not a mitigation action for the identified hazards and has been removed from the 2023 LHMP mitigation
actions.
Yes
Manage and administer the program requirements of
the City’s NPDES MS-4 permit issued by the Santa Ana
Regional Water Quality Control Board.
N/A Ongoing
This is not a mitigation action for the identified hazards and has been removed from the 2023 LHMP mitigation
actions.
Yes
Continue positive reinforcement with public outreach
and encourage compliance with the Eastvale
Neighborhood Preservation Ordinance.
N/A Ongoing
This is not a mitigation action for the identified hazards and has been removed from the 2023 LHMP mitigation
actions.
Yes
Participate with City’s Economic Development Team in
connection with bringing in and securing viable business for location within the City of Eastvale.
N/A Ongoing
This is not a mitigation action for the identified hazards and has been removed from the 2023 LHMP mitigation
actions.
Yes Coordinate with City’s Code Enforcement team to
implement City Council’s enforcement policy. N/A Future This is not a mitigation action for the identified hazards and has been removed from the 2023 LHMP mitigation
actions.
Yes
Review and Revise Cooperative Agreements with the
Cities of Norco, Chino, Jurupa Valley, and Ontario in
connection with Public Works Projects.
N/A Future
This is not a mitigation action for the identified hazards and has been removed from the 2023 LHMP mitigation
actions.
Yes Provide guidance to the City Council for the
development of a future permanent City Hall site. N/A Completed This is not a mitigation action for the identified hazards and has been removed from the 2023 LHMP mitigation
actions.
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City of Eastvale │ 12363 Limonite Avenue, Suite 910, Eastvale, CA 91752 │ (951) 361-0900 │eastvaleca.gov 15 Yes
Ensure civic engagement and public participation
through effective communication and continue to
implement City services as prescribed by City Council.
N/A Future
This is not a mitigation action for the identified hazards and has been removed from the 2023 LHMP mitigation
actions.
Yes Completed widening of Selby Avenue and Chandler
Street frontage of Fire Station 31 N/A Completed
This is not a mitigation action for the identified hazards and has been removed from the 2023 LHMP mitigation
actions.
Yes
Completed Hamner Avenue, Bellegrave Avenue, and
Cantu Galleano Ranch Road widening surrounding
Goodman Commerce Center
N/A Completed
This is not a mitigation action for the identified hazards and has been removed from the 2023 LHMP mitigation
actions.
Yes Constructed a new trunk sewer on Bellegrave Avenue N/A Completed This is not a mitigation action for the identified hazards and has been removed from the 2023 LHMP mitigation
actions.
Yes Develop and implemented the Pavement Management
System for the City of Eastvale N/A Completed
This is not a mitigation action for the identified hazards and has been removed from the 2023 LHMP mitigation
actions.
Yes Cooperative Agreement between City and City of Chino for Hellman resurfacing N/A Completed
This is not a mitigation action for the identified hazards and has been removed from the 2023 LHMP mitigation
actions.
Yes Cooperative Agreement between City and City of Ontario for Milliken grade separation N/A Completed
This is not a mitigation action for the identified hazards and has been removed from the 2023 LHMP mitigation
actions.
Yes
Collaboration with outside agencies, including but not
limited to the County of Riverside to implement the City stormwater permit program and the BIA to enhance
communications with the development community to
resolve development processing issues.
N/A Ongoing
This is not a mitigation action for the identified hazards and has been removed from the 2023 LHMP mitigation
actions. Stormwater projects are included in the
Citywide Maintenance Program action.
Yes Maintain and construct local streets and roads. N/A Ongoing This mitigation action is included in the Citywide
Maintenance Program action and has been removed
from the 2023 LHMP mitigation actions.
Yes
Decrease water usage on public and private parcels
through the existing Water Conservation Program
implemented by Eastvale’s partner agency, Jurupa
Community Services District (JCSD). Encourage
contractors for residential and commercial
developments to offer options promoting partnering
agencies’ programs.
DR Ongoing This mitigation action will be included in the 2023 LHMP 252
City of Eastvale Local Hazard Mitigation Plan 2023
City of Eastvale │ 12363 Limonite Avenue, Suite 910, Eastvale, CA 91752 │ (951) 361-0900 │eastvaleca.gov 16 Yes Enforce state laws aimed at the identification, inventory, and retrofit of existing vulnerable structures. EQ Ongoing This mitigation action will be included in the 2023 LHMP Yes
Citywide Maintenance Program is dedicated to right-ofway maintenance and repair, including, but not limited to striping, stenciling, repairs to streets and
culvert/drainage facilities, storm damage/flood control projects, and widening/pavement maintenance of streets
(slurry seals/asphalt concrete overlays).
FL Ongoing This mitigation action will be included in the 2023 LHMP Yes
Enforcement of Building Codes to ensure critical
facilities are not permitted in floodplains unless the
project design ensures that there are two routes for
emergency egress and regress and minimizes the
potential for debris or flooding to block emergency
routes, through the construction of dikes, bridges, or
large-diameter storm drains under roads used for
primary access.
FL Ongoing This mitigation action will be included in the 2023 LHMP Yes
Reduce potential impacts of extreme temperatures by
increasing public awareness of extreme temperatures
including shelter locations and cooling stations.
SW Ongoing This mitigation action will be included in the 2023 LHMP Yes Continue to adjust intersection signal timing during peak periods or around special events. TH Ongoing This mitigation action will be included in the 2023 LHMP Yes
Ensure continued compliance with materials code and
local, state, federal regulations, and relevant regulatory policies regarding generation and storage of hazardous
materials.
TH Ongoing This mitigation action will be included in the 2023 LHMP Yes
Continue fuel management techniques by eliminating
dead vegetation and planting fire-resistant vegetation to prevent or remove the fuel that causes the spread of
wildfires.
WF Ongoing This mitigation action will be included in the 2023 LHMP Yes
Adoption and strict enforcement of current building
codes, which will be amended as necessary when local
deficiencies are identified.
WF Ongoing This mitigation action will be included in the 2023 LHMP Yes
All proposed construction shall meet minimum
standards for fire safety as defined in the City’s Building or Fire codes, based on building type, design, occupancy, and use.
WF Ongoing This mitigation action will be included in the 2023 LHMP 253
City of Eastvale Local Hazard Mitigation Plan 2023
City of Eastvale │ 12363 Limonite Avenue, Suite 910, Eastvale, CA 91752 │ (951) 361-0900 │eastvaleca.gov 17 Yes
Contracted with Riverside County Fire Department for
fire services – and subsequently Riverside County
Emergency Management Department, for an Emergency
Services Coordinator to conduct outreach and education
at the public schools in jurisdiction.
WF Ongoing This mitigation action will be included in the 2023 LHMP Yes
Promote community preparedness awareness by
providing flyers for Community Emergency Response
Team (CERT) training provided by the city and the
Riverside County Emergency Management Department.
EQ New
This mitigation action will be revised in the 2023 LHMP to: "Promote community preparedness by developing a
Community Emergency Response Team (CERT)
program."
Table 3 Updates from the 2018 LHMP Mitigation Actions
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City of Eastvale Local Hazard Mitigation Plan 2023
City of Eastvale │ 12363 Limonite Avenue, Suite 910, Eastvale, CA 91752 │ (951) 361-0900 │eastvaleca.gov 18 3 HAZARD IDENTIFICATION AND RISK
ASSESSMENT
3.1 CRITICAL FACILITIES AND
INFRASTRUCTURE
Critical Facilities Type Number
Airports 0
Communications Centers 1
Detention Centers 0
City Hall 1
Emergency Operations Centers (City Hall and Fire Station 27) 2
Fire Department Stations 2
Health Care Facilities 1
Law Enforcement Facilities 0
Maintenance Yards 0
Residential Elderly Facilities 0
Schools (Elementary, Intermediate, and High Schools) 9
Public Utilities—Water/Sewer 1
Totals 17
Table 4 City of Eastvale Critical Facilities
3.2 ESTIMATING POTENTIAL LOSS
The most vulnerable structures in the City are the two (2) fire stations, City Hall, business structures, industrial sites, and schools. The close proximity to the San Andreas Fault is sure to cause damage to any of these facilities in the event of a major earthquake.
The City's transportation network of roads, freeways, rail lines, and the nearby airport provides additional associated risks and potential loss to the city.
3.3 TABLE REPLACEMENT VALUES
Many of the assets and critical infrastructure that would be at risk due to the identified hazards are not owned nor operated by the City and thus have a limited capability to produce a complete value loss table. In lieu of this the City used the Riverside County Assessors Office’s interactive map to
determine the total value of all building and property values within the planning area. Figure 6 displays the total values.
Table 5 Critical Facility Replacement Values shows the
replacement values of City-owned assets.
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City of Eastvale Local Hazard Mitigation Plan 2023
City of Eastvale │ 12363 Limonite Avenue, Suite 910, Eastvale, CA 91752 │ (951) 361-0900 │eastvaleca.gov 19 Figure 6 Building and Property Values for City of Eastvale Name of Asset Replacement Value ($) Occupancy/ Capacity # Hazard Specific Info.
City Hall** $102,110 Unk N/A
Fire Department
-Station 27
-Station 31
$2.5 Million
$6.5 Million
Unk
Unk
Fuel tank, underground
storage tank
Table 5 Critical Facility Replacement Values
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City of Eastvale Local Hazard Mitigation Plan 2023
City of Eastvale │ 12363 Limonite Avenue, Suite 910, Eastvale, CA 91752 │ (951) 361-0900 │eastvaleca.gov 20
3.4 IDENTIFICATION OF RISKS AND VULNERABILITIES
The Planning Committee conducted a hazard identification study to determine the hazards that pose the greatest threat to the Planning Area. As a starting point, a National Risk Index Comparison Report for the census tracts within the city was run to identify hazards of concern. Building upon this data, historical knowledge from residents and staff was gathered about past incidents. Based on this data, the Planning team rated each event based on significance from High to Low. Additionally, the Planning Team considered some technological hazards that had the most significant impact on the city based on the main transportation corridors that border the city. To quantify the values the methodology in Table 6 Severity and Probability Methodology Table was used. Table 7 Risk Hazard Identification for City of Eastvale displays the results of this hazard identification.
SEVERITY PROBABILITY SIGNIFICANCE
0 – Does not apply 0 – Does not apply High – Widespread potential impact 1 – Negligible damage/injuries 1 – Unlikely to happen Medium – Moderate potential damage 2 – Limited damage/injuries 2 – Possible (1% to 10% chance in next ten years) Low – minimal potential damage 3 – Critical damage/injuries 3 – Likely (10%-100% chance in next 10 years) 4 – Catastrophic 4 – Highly likely (near 100% in next year) Table 6 Severity and Probability Methodology Table
NATURAL HAZARDS SEVERITY PROBABILITY RANKING SIGNIFICANCE Wildfire 3 4 1 High
Earthquake 4 2 2 High
Riverine/Urban Flooding 2 3 3 High
Severe Weather (Extreme Heat/Cold) 2 4 4 Medium
Drought 2 2 5 Medium
Hail 1 2 6 Low
Lightning 1 2 7 Low
Strong Wind 1 2 8 Low
Tornado 2 1 9 Low
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City of Eastvale Local Hazard Mitigation Plan 2023
City of Eastvale │ 12363 Limonite Avenue, Suite 910, Eastvale, CA 91752 │ (951) 361-0900 │eastvaleca.gov 21 Landslide 1 1 10 Low
Winter Weather 1 1 11 Low
Hurricane 1 1 12 -
Avalanche 0 0 13 -
Coastal Flooding 0 0 14 -
Ice Storm 0 0 15 -
Tsunami 0 0 16 -
Volcanic Activity 0 0 17 -
HUMAN-CAUSED / TECHNOLOGICAL HAZARDS
Transportation w/ Hazmat 3 3 1 High
Power Outage 3 2 2 Medium
Terrorism 3 1 3 low
Civil Unrest 1 2 4 low
Nuclear Accident 0 0 5 -
Table 7 Risk Hazard Identification for City of Eastvale
3.5 EARTHQUAKE
Severity – 4, Probability – 2, Ranking – 2
As with most cities in the Inland Empire, one of the primary concerns is the impact of a large earthquake in the region. The Southern California Earthquake Center (SCEC) in 2007
concluded that there is a 99.7 % probability that an earthquake of M6.7 or greater will hit California within 30 years. An earthquake would most likely originate from the San Andreas fault. The City will be impacted by the San Andreas, San Jacinto, and Elsinore faults. There are no known faults in Eastvale’s jurisdiction, but the possibility of one being discovered in the future cannot be ruled out. In Eastvale, earthquake-triggered geologic effects may include ground shaking, landslides, liquefaction, and subsidence.
California Building Codes have been made more stringent following damaging earthquakes. Because most of Eastvale was built after 1990, problems with unreinforced masonry, which exist in other parts of Riverside County related to older buildings, are either nonexistent or very limited in the city.
All of Eastvale has been identified as having a moderate to high susceptibility to liquefaction, a very destructive secondary effect of strong seismic shaking. Liquefaction occurs primarily in saturated, loose, fine- to medium-grained soils in areas where the groundwater table is within approximately 50 feet of 258
City of Eastvale Local Hazard Mitigation Plan 2023
City of Eastvale │ 12363 Limonite Avenue, Suite 910, Eastvale, CA 91752 │ (951) 361-0900 │eastvaleca.gov 22 the surface. Shaking causes the soils to lose strength and behave as liquid. Excess water pressure is vented upward through fissures and soil cracks, and a water-soil slurry bubbles onto the ground surface. Liquefaction-related effects include loss of bearing strength, ground oscillations, lateral spreading, and flow failures or slumping. Site-specific geotechnical studies are the only practical and reliable way of determining the specific liquefaction potential of a site; however, a
determination of general risk potential can be provided based on soil type and depth of groundwater.
The severity rating for this hazard is a 4, which means that there is a potential for catastrophic damage, causing multiple deaths, complete shutdown of critical facilities for 30 days or more and/or more than 50% of property has a potential to be
damaged.
3.5.1 Planning Area Vulnerability
Critical Infrastructure at Risk: A magnitude 6.7 or greater earthquake would impact the entire Planning Area including all of the critical facilities identified in Table 6 on page 25, due to the intense ground shaking there could be both structural damage and lose of utilities services that support critical operations. Local bridges and overpasses could be structurally comprised and reduce the capability to receive or provide mutual aid to and from adjacent cities.
Overall community impact: A earthquake of this magnitude would be catastrophic to the entire community. There would be large spread damage to housing and community lifelines.
The potential road damage would make it difficult for
transportation in the affected areas or first responders to access. The aging population and those under the age of five would be the most impacted.
3.6 FLOOD
Severity – 2, Probability – 3, Ranking – 3
Riverside County has experienced severe flooding many times throughout its history, resulting in the loss of lives and millions of dollars in property damage. Floods are caused by rivers and creeks overrunning their banks, and most property damage has occurred where development has been allowed without regard for flood hazards.
Flood risk is a concern because of the Santa Ana River and a large number of dams and reservoirs in and close to the city.
Severe storms can cause disturbances in existing infrastructure or the environment. In the 2017 floods, Eastvale experienced sinkholes along with multiple potholes, which resulted from the storm. Eastvale’s new infrastructure ensured that the damage was minor, but a stronger storm and aging infrastructure could cause more of an impact in the future.
The 100- and 500-year floodplains in Eastvale include the Santa Ana riverbeds as well as some residential properties adjacent to this area, Crossroads Riverview Park, Prado Basin Park, Eastvale Community Park, Swan Lake, and a portion of I-15.
During large storm events, Harada Park and James C. Huber Park are designed to be used as detention basins and may be closed to the public.
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City of Eastvale Local Hazard Mitigation Plan 2023
City of Eastvale │ 12363 Limonite Avenue, Suite 910, Eastvale, CA 91752 │ (951) 361-0900 │eastvaleca.gov 23 Flood hazard areas along the Santa Ana River are planned (please see the Land Use Chapter of the General Plan) for uses consistent with periodic flooding (such as open space and parks). In the developed areas of Eastvale, flood control facilities are in place that will protect homes and businesses from flooding. See Figure 7 City of Eastvale Flood Hazard Map (Source: FEMA Resilience Analysis and Planning Tool (RAPT) 2023)for flood hazard maps for City of Eastvale.
The severity rating for this hazard is a 2, which means that there is a potential for limited damage, causing injuries and/or illnesses, a complete shutdown of critical facilities for more than one week, and/or 10% of the property is severely
damaged. Flooding could cause cascading hazards such as landslides, pipeline hazards, transportation incidents, power outages, hazardous materials incidents, civil unrest, diseases, and insect infestations.
3.6.1 Planning Area Vulnerability
Critical Infrastructure at Risk: The city does not own or operate any critical infrastructure in a flood zone area. The biggest impact to critical infrastructure would be on the roads and transportation corridors in the city due to storm water runoff in the event of a 1,000-year flood event.
Overall community impact: Flooding could have an impact on the transportation capability of the City, impacting those that rely on public transportation. The unhoused population within the City, is concentrated in the Santa Ana Riverbed area and flooding in this area could cause potential displacement and/or loss of life.
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City of Eastvale Local Hazard Mitigation Plan 2023
City of Eastvale │ 12363 Limonite Avenue, Suite 910, Eastvale, CA 91752 │ (951) 361-0900 │eastvaleca.gov 24 Figure 7 City of Eastvale Flood Hazard Map (Source: FEMA Resilience Analysis and Planning Tool (RAPT) 2023) 261
City of Eastvale Local Hazard Mitigation Plan 2023
City of Eastvale │ 12363 Limonite Avenue, Suite 910, Eastvale, CA 91752 │ (951) 361-0900 │eastvaleca.gov 25
3.7 FIRE
Severity – 3, Probability – 4, Ranking – 1
The portion of Eastvale near the Santa Ana River has been identified as having a moderate susceptibility to wildfire. The Santa Ana riverbeds provide an untapped fuel base for the City’s yearly round of wildfires largely due to vegetation.
Because of dry vegetation conditions and Santa Ana winds, the fire danger for Riverside County is considered extremely high for 25% of each year.
Fire protection in Eastvale is provided by the Riverside County Fire Department, which operates in coordination with CAL FIRE.
The City enforces Building or Fire codes, to ensure that proposed construction shall meet minimum standards for fire safety as defined based on building type, design, occupancy, and use.
The probability rating for this hazard is a 3, which means that there is a 10% to 100% chance that it will occur within the next year. The potential for large and damaging fires to Eastvale is present throughout much of the year, specifically in the Santa Ana Riverbed. In autumn and winter, when the Santa Ana winds typically blow, the potential for a large and damaging wildfire fire is increased significantly.
As the southern region of California continues to oscillate in and out of record drought conditions due to lower-than-expected rainfall totals, the potential for large vegetation fires near the City of Eastvale is highly predictable for major fires. With the population size and dense residential housing in the city, the threat of larger financial loss is also highly predictable. 262
City of Eastvale Local Hazard Mitigation Plan 2023
City of Eastvale │ 12363 Limonite Avenue, Suite 910, Eastvale, CA 91752 │ (951) 361-0900 │eastvaleca.gov 26 Figure 8 California Department of Forestry and Fire Protection Fire Hazard Severity
3.7.1 Planning Area Vulnerability
Critical Infrastructure at Risk: The City does not own or operate any critical infrastructure in in a HSFZ; however, all of the City’s facilities could be affected by smoke, poor air quality, or potential power outages caused by a wildfire.
Overall community impact: A wildfire would have significant impact on the community due to air quality and potential evacuations. The greatest impact will be to those with
breathing issues and limited mobility, living near the Santa Ana Riverbed, where a fast-moving fire could spread to the housing areas located just north of the riverbed. Additionally, the 263
City of Eastvale Local Hazard Mitigation Plan 2023
City of Eastvale │ 12363 Limonite Avenue, Suite 910, Eastvale, CA 91752 │ (951) 361-0900 │eastvaleca.gov 27 unhoused population within the City, is concentrated in the Santa Ana Riverbed area and fast-moving wildfire could
potentially cause fatalities within this population.
Depending on the location of the fire transportation corridors and evacuation routes could be impacted. Those residents that do not have vehicles would be at the highest risk.
Figure 9 riskfactor.com
3.8 SEVERE WEATHER: EXTREME HEAT/COLD
Severity – 2, Probability – 4, Ranking – 4
The City of Eastvale collaborates on the strategic planning for the activation of Cooling and Warming Centers in the city. The centers will be activated based on the following conditions:
• The forecast anticipated temperatures of 100+ degrees for three consecutive days or extreme cold.
• The Riverside County Emergency Management
Department, after contact with the National Weather
Service, issues a “Heat Warning” for affected areas.
• Heat warning announcements are posted on media
outlets: television, radio, local newspaper, and posting on the Summer Crisis Hotline.
• Activation of Cooling or Warming Centers by the
Community Action Partnership of Riverside County.
The severity rating for this hazard is a 2, which means that there is a potential for limited damage, causing injuries and/or illnesses, a complete shutdown of critical facilities for more than one week, and/or 10% of the property is severely
damaged.
Extreme weather can cause cascading hazards such as pipeline incidents, transportation incidents, power outages, hazardous materials incidents, and civil unrest which can cause direct impacts on the community, population, and businesses.
3.8.1 Planning Area Vulnerability
Critical Infrastructure at Risk: All of the critical infrastructure within the City is at risk from extreme heat, due to potential power outage that be caused by a heat wave. These facilities should have backup generator power to ensure continuity of operations.
Overall community impact: Many of the residents within the Planning Area would be susceptible to heat waves. The most vulnerable populations would be the unhoused population, infants, and children under 5, elderly, and those individuals with disabilities. Additionally, heat waves with high winds 264
City of Eastvale Local Hazard Mitigation Plan 2023
City of Eastvale │ 12363 Limonite Avenue, Suite 910, Eastvale, CA 91752 │ (951) 361-0900 │eastvaleca.gov 28 could cause Public Safety Power Shutoff events, which would increase the vulnerability and exceed capacity of current cooling centers.
3.9DROUGHT
Severity – 2, Probability – 4, Ranking – 4
In response to the drought conditions that impact Riverside County, the City of Eastvale has measures in place that encourage the installation of water-conserving systems such as dry wells and gray water systems, where feasible, especially in new developments. The installation of cisterns or infiltrators shall also be encouraged to capture rainwater from roofs for irrigation in the dry season and flood control during heavy storms. Also, the city encourages the decrease of stormwater runoff by reducing pavement in development areas, and by design practices such as permeable parking bays and porous parking lots with bermed storage areas for rainwater
detention.
The severity rating for this hazard is a 2, which means that there is a potential for limited damage, causing injuries and/or illnesses, a complete shutdown of critical facilities for more than one week, and/or 10% of property that is severely
damaged. Climate change not only alters the annual amount of precipitation and seasonal distribution but also changes seasonal variability, which is projected to increase the severity and frequency of drought events. Drought conditions can exacerbate other hazards such as wildfire, flooding, and extreme heat. In terms of environmental impacts, drought and extreme temperatures can affect aquatic habitats and animals by reducing stream and reservoir levels and increasing water temperatures, resulting in the loss of aquatic life. The combination of reduced soil moisture and heat stress can also be especially hard on trees, crops, and other vegetation. Low water levels in bodies of water impact their ability to flush out contaminants and increase waterborne pollutants.
3.9.1 Planning Area Vulnerability
Critical Infrastructure at Risk: A severe drought could have an impact on the water supply system within the city provided by Jurupa Community Services District, which could impact
availability of water to conduct firefighting operations and schools throughout the city.
Overall community impact: A long term drought could impact water availability, affecting the water supply for drinking and local irrigation, increasing the risk of heat illness, hygiene, dustrelated raspatory illnesses, and fire hazards. The highest risk population would be the population with pre-existing
conditions, children under the age of 5, and the unhoused population.
265
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City of Eastvale │ 12363 Limonite Avenue, Suite 910, Eastvale, CA 91752 │ (951) 361-0900 │eastvaleca.gov 29 Figure 10 Precipitation Index
3.10 TECHNOLOGICAL HAZARDS
Severity – 3, Probability – 2, Ranking – 6
3.10.1 Interstate 15
The City’s transportation network connects to other parts of Riverside and San Bernardino County and extends well beyond the city’s borders. Recreational travel and freight movement through the city require a flexible roadway system capable of meeting a wide range of needs. Not only must the
transportation system accommodate the traffic that is
generated by homes and businesses here, it also must
accommodate regional traffic that passes through Eastvale.
The City of Eastvale has incorporated into the General Plan and strategic plans alternate circulation plans.
The probability rating for this hazard is a 3, which means that there is a 10% to 100% chance that it will occur within the next year. The surrounding main thoroughfares pose a direct hazard to the City of Eastvale, with a potential for limited damage, causing injuries and/or illnesses, a complete shutdown of critical facilities for more than one week, and/or 10% of the property is severely damaged.
Highways, arterial roads, and streets as well as air and/or rail incidents could cause severe injuries and/or deaths which would impact the community and population. They could also cause burns and/or illness due to exposure to fires and/or potentially hazardous materials on board. Structures could be damaged or could be used for sheltering.
In working with the Public Works Department, the city will work to minimize potential transportation impacts by adjusting intersection signal timing during peak periods or around special events and develop and implement a Commercial Vehicle
Enforcement program.
3.10.2 Railroads
There are several rail lines to the north and south of the city with one class 1 rail line passing through the industrial part of the city just north of Highway 60. The Union Pacific is a commercial freight transportation system. Large quantities and numerous types of hazardous materials are transported
through the jurisdiction by rail daily. Due to the increased rail 266
City of Eastvale Local Hazard Mitigation Plan 2023
City of Eastvale │ 12363 Limonite Avenue, Suite 910, Eastvale, CA 91752 │ (951) 361-0900 │eastvaleca.gov 30 and vehicle traffic in the city, this type of accident may occur in the future.
The severity rating for this hazard is a 3, which means that there is a potential for critical damage, causing injuries and/or illnesses resulting in permanent disability, a complete shutdown of critical facilities for two weeks, and/or 25% to 49% of the property is severely damaged. The city will continue to develop partnerships with surrounding jurisdictions and allied agencies, including railroads that surround and pass through the City of Eastvale. These efforts will also include a public information and education component.
Figure 11 U.S. Department of Transportation Federal Railroad Administration Safety Map 267
City of Eastvale Local Hazard Mitigation Plan 2023
City of Eastvale │ 12363 Limonite Avenue, Suite 910, Eastvale, CA 91752 │ (951) 361-0900 │eastvaleca.gov 31
3.10.3 Planning Area Vulnerability
Critical Infrastructure at Risk: City Hall, Fire Station 27, and three schools are within a 1-miles proximity to the I-15 transportation corridor which could be at risk from a hazardous materials spill caused by a transportation incident. If a tanker spill did occur in this area, City Hall and potentially three schools would be either evacuated or required to shelter in place affecting the capability to provide critical services. There would be limited damage to buildings but a high potential of contamination to staff. Additionally, depending on the type of hazardous material could have a significant impact on the retail base located along the transportation corridor.
Overall community impact: A transportation incident involving hazardous material along the I-15 corridor with a westerly direction wind would cause the greatest impact to the
unhoused population in the Santa Ana Riverbed area who do not have the ability to shelter in place.
4 COMMUNITY RATING
4.1REPETITIVE LOSS PROPERTIES
There are no repetitive loss or severe loss properties within the jurisdiction.
4.2NATIONAL FLOOD INSURANCE
PROPERTIES
• Describe participation in NFIP, including any changes since the previously approved plan.
o The City participates in and is in compliance with the NFIP.
• Date first joined NFIP.
o 03/27/2013
• Identify actions related to continued compliance with NFIP. o Adopted Flood Plain Management Ordinance on
03/27/2013.
• CRS member?
o No
• CRS class?
o N/A
• Describe any data used to regulate flood hazard areas other than FEMA maps.
o The Corps of Engineers have utilized the
Environmental Impact Studies and GIS mapping to
determine areas likely to flood to provide to Orange
County Flood Control District for acquisition.
• Have there been issues with community participation in the program?
o No
• What are the general hurdles for effective implementation of the NFIP?
o None at this time.
• Summarize actions related to continued compliance with NFIP (c-2 and c-4)
• Repetitive Loss Properties
o None
• Purchase of Insurance. Contact insurance agent or visit https://www.fema.gov/national-flood-insuranceprogram/How-Buy-Flood-Insurance for more information. 268
City of Eastvale Local Hazard Mitigation Plan 2023
City of Eastvale │ 12363 Limonite Avenue, Suite 910, Eastvale, CA 91752 │ (951) 361-0900 │eastvaleca.gov 32 5 CAPABILITIES ASSESSMENT
Capabilities are the programs and policies currently in use to reduce hazard impacts or that could be used to implement hazard mitigation activities. This capabilities assessment is divided into five sections. • Regulatory Mitigation Capabilities
• Administrative and Technical Mitigation Capabilities
• Fiscal Mitigation Capabilities
• Mitigation Outreach and Partnership
• Funding Opportunities
5.1REGULATORY MITIGATION CAPABILITIES
Table 8 Regulatory Mitigation Capabilitieslists planning and land management tools typically used by jurisdictions to implement hazard mitigation activities and those that are currently active in the City.
Expand and Improve Upon Mitigation Capabilities: The City of Eastvale Economic development plan can incorporate hazard mitigation related to new business attraction and business growth in the city. The Emergency operations plan can be revised on an ongoing basis to include hazard mitigation through training and preparedness. The City can implement a process to ensure mitigation actions identified in the hazard mitigation plan are reviewed as part of the update to the City’s Capital Improvement Program, Continuity of Operations Plan, and Emergency Operations Plan by inviting the emergency management staff to those plan updates. 269
City of Eastvale Local Hazard Mitigation Plan 2023
City of Eastvale │ 12363 Limonite Avenue, Suite 910, Eastvale, CA 91752 │ (951) 361-0900 │eastvaleca.gov 33 Regulatory Tool Yes/No Comments/ Ability to Support Mitigation General plan Yes Comprehensive General Plan adopted June 2012. Hazard mitigation is supported by the General Plan. Specifically, policies that ensure that the City of Eastvale minimizes the effect and damage of any possible natural or man-made disasters are summarized in Chapter 12: Safety. This chapter also outlines the policies of coordinating with other local authorities in ensuring hazard mitigation by preparedness and communication. A General Plan update is currently in progress and this update will be integrated into the Safety Element of the 2024 Eastvale General Plan.
Zoning Ordinance Yes Adopted Amended Zoning Code Ordinance on 05/22/2013; Title 120. Mitigation actions that are not outlined in the ordinance can be incorporated into the Zoning ordinance by the planning director or designee with Planning Commission, City Council, and public approval.
Subdivision ordinance Yes Adopted Riverside County Ordinances; Title 130; Chapter 130.04, 130.08, 130.12, 130.16, 130.20, 130.24, 130.28, 130.32, 130.36, 130.40, 130.44, 130.48, 130.52, 130.56, 130.60, 130.64, 130.68, 130.72. Mitigation actions that are not outlined in the ordinance can be incorporated into the Subdivision ordinance by the planning director or designee with Planning Commission, City Council, and public approval.
Site plan review
requirements
Yes
Growth management
ordinance
Yes Title 120; Chapter 120.01-120.06
Floodplain ordinance Yes Adopted March 2013; Title 110, Chapter 110.80 Other special purpose
ordinance (storm water,
water conservation,
wildfire)
Yes Title 110; Chapter 110.20
Title 14; Chapter 14.12
Building code Yes Enforce all State of California Building Codes Fire department ISO rating Yes
Erosion or sediment control
program
No
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City of Eastvale Local Hazard Mitigation Plan 2023
City of Eastvale │ 12363 Limonite Avenue, Suite 910, Eastvale, CA 91752 │ (951) 361-0900 │eastvaleca.gov 34 Storm water management
program
Yes Title 14; Chapter 14.12
Capital improvements plan Yes The Capital improvements plan is updated on a continuous basis and can incorporate hazard mitigation by including construction or upgrades of City infrastructure and facilities.
Economic development plan Yes The City of Eastvale Economic development plan can incorporate hazard mitigation related to new business attraction and business growth in the city.
Local emergency operations
plan
Yes The Emergency operations plan can be revised on an ongoing basis to include hazard mitigation through training and preparedness.
Other special plans N/A
Flood Insurance Study or
other engineering study for
streams
Yes Environmental Impact Study
Table 8 Regulatory Mitigation Capabilities
5.2ADMINISTRATIVE/TECHNICAL MITIGATION CAPABILITIES
Table 9 Administrative/Technical Capabilities is a list of City Departments that can have a role in activities related to hazard mitigation.
Expand and Improve Upon Mitigation Capabilities: The City’s Administrative and Technical capabilities can be expanded and improved on to reduce risk through increasing emergency management staffing, emergency planning and mitigation training for public works and planning department staff that have plan review duties, hiring a grant manager to expand mitigation funding opportunities through FEMA hazard mitigation grants or other grants as they become available. The Fire Department, Sheriff’s Office, and the City’s emergency management department can cooperate to update emergency processes and ensure interoperability and AFN capabilities in times of crisis, which mitigates risk to vulnerable populations in natural disasters. 271
City of Eastvale Local Hazard Mitigation Plan 2023
City of Eastvale │ 12363 Limonite Avenue, Suite 910, Eastvale, CA 91752 │ (951) 361-0900 │eastvaleca.gov 35 Personnel Resources Yes/No Department/ Position Ability to Support Mitigation Planner/engineer with
knowledge of land
development/land
management practices
Yes Community Development/
CDD Director, Planning
Manager, City Engineer
Can make recommendations and draft updates to
incorporate hazard mitigation related to new or existing land development into City Code and City activities.
Engineer/professional
trained in construction
practices related to buildings
and/or infrastructure
Yes Community Development/
City Engineer and
Community Safety/ Building
Official
Can make amendments or suggestions for the
implementation or revision of hazard mitigation
pertaining to building and infrastructure construction.
Planner/engineer/scientist
with an understanding of
natural hazards
Yes Community Development/
City Engineer and
Community Safety/ Building
Official
Can improve current and future practices to better
mitigate the effects of natural disasters.
Personnel skilled in GIS Yes Community Development/
Planning Division – Contract
Position
Planning division staff skilled in GIS can implement
technological solutions to hazard mitigation such as tools for increased awareness of potential local hazards.
Full time building official Yes Community Safety/ Building Official
The Building Official can bring mitigation activities
pertaining to the structural safety of buildings to City attention.
Floodplain manager Yes Community Development/
Public Works
The Public Works department can implement hazard
mitigation pertaining to floodplain management such as
updating the Floodplain ordinance.
Emergency manager Yes City Manager’s Office/ City
Manager; Community
Safety/ CS Director,
Emergency Management
Specialist
The Emergency manager can support all City departments
with continuous mitigation preparedness and
implementation. The emergency manager can also
provide City staff and residents with emergency
preparedness training and information.
Other personnel No
GIS Data—Land use Yes WRCOG
GIS Datalinks to Assessor’s
data
Yes WRCOG
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City of Eastvale Local Hazard Mitigation Plan 2023
City of Eastvale │ 12363 Limonite Avenue, Suite 910, Eastvale, CA 91752 │ (951) 361-0900 │eastvaleca.gov 36 Warning systems/services
(Reverse 9-11, outdoor
warning signals)
Yes Riverside County Fire,
Riverside County
Emergency Management
Department
The Fire department and emergency management
department can cooperate to update emergency
processes and ensure interoperability in times of crisis.
Table 9 Administrative/Technical Capabilities
5.3 FISCAL MITIGATION CAPABILITIES
Table 10 Fiscal Mitigation Capabilities identifies financial tools or resources that the City could potentially use to help fund mitigation activities.
Expand and Improve Upon Mitigation Capabilities: Fiscal Capabilities can be expanded and improved upon by coordinating with other departments, organizations, and agencies to identify potential assets and resources that may not currently be considered. Fiscal mitigation capabilities can also be expanded upon by applying for HMGP or BRIC grants towards completing the mitigation actions outlined in this plan.
Financial Resources
Accessible/Eligible
to Use (Yes/No) Comments
Community Development Block Grants Yes Community Development Block Grants can be leveraged to improve mitigation as it relates to existing development.
Capital improvements project funding Yes Capital improvements project funding can be used for infrastructure improvements that mitigate the effects of potential hazards.
Authority to levy taxes for specific purposes Yes With voter approval Fees for water, sewer, gas, or electric services No
Impact fees for new development Yes
Incur debt through general obligation bonds Yes With voter approval Incur debt through special tax bonds Yes With voter approval Incur debt through private activities No
Withhold spending in hazard prone areas N/A
Other N/A
Table 10 Fiscal Mitigation Capabilities
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5.4MITIGATION OUTREACH AND
PARTNERSHIPS
The City of Eastvale trains residents in emergency preparedness through CERT classes that are available to residents two or more times a year. CERT training prepares residents to assist the city and emergency personnel during hazardous situations and mitigates the likelihood of loss of life or injury in the process.
The city partners with the Riverside County Fire Department and Riverside County Sheriff’s Department to share relevant and timely advice on potential environmental or social hazards, to prepare and advise residents on actions that address preventable consequences. The city provides resources and staff to these departments’ outreach efforts such as National Night Out and Coffee with a Cop events.
The City partners with the Jurupa Community Services District, local trash haulers, and the Western Riverside Council of Governments, as well as relevant State and Federal agencies to disseminate information on drought regulation, water
conservation, ground water contamination prevention, and any other local environmental hazard preventive and mitigating actions that residents can take and become aware of. The city cooperates with these organizations on events such as:
Community Clean Up Day, Used Oil Recycling, Holiday LED Lights Exchange.
The city also partners with the Corona-Norco Unified School District as well as local groups concerned with the city youth such as UNITY to share and disseminate timely information related to youth safety concerns and foreseeable hazard mitigation.
Expand and Improve Upon Mitigation Capabilities: to expand mitigation outreach and partnerships, the City can partner with gas and power companies to bring awareness to residents, partner with schools by including preparedness events or outreach to children, seniors, non-English speakers (via community organizations like the Eastvale Chinese American Association), and other AFN populations that are vulnerable in PSPS or other utility events connected to natural hazards.
5.5 FUNDING OPPORTUNITIES
Measure A – Measure A is generated by a Riverside County one-half percent sales tax approved by the voters in 1989. This money is used to maintain and construct local streets and roads.
Air Quality Management District - Revenues received resulting from Assembly Bill 2766 which imposed an additional
registration fee on motor vehicles. These revenues are used to reduce air pollution from motor vehicles.
Landscape/Lighting Maintenance District - Revenue collected through special assessments levied to benefit property owners to cover the cost associated with providing landscape and lighting maintenance.
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City of Eastvale │ 12363 Limonite Avenue, Suite 910, Eastvale, CA 91752 │ (951) 361-0900 │eastvaleca.gov 38 Gas Tax – Revenue received from a tax imposed on the sale of gas. Gas Tax funds are the most flexible transportation-related funding source. Gas Tax funds are used for various
transportation purposes including street-related projects, construction, or maintenance.
Zone 2 Storm Drain Funding – the Riverside County Flood Control and Water Conservation District (“District”) is divided into several geographical zones, where property taxes are collected separately, and area drainage plan fees are charged on development projects. Monies raised in one zone must be spent in only that zone. Located within the District’s Zone 2, the City of Eastvale is entitled to this funding source to design and construct drainage facilities to provide long-term benefits to the Eastvale community.
Transportation Uniform Mitigation Fee – multi-jurisdiction fee program that ensures that new development pays its fair share for the increased traffic that it creates. Under the TUMF, Western Riverside County is divided into five zones. The TUMF is structured so that 48.7% of funds generated in each zone go back to that zone to be programmed for projects.
Federal and State Earmark Requests – Every year, cities can request federal and state legislators to include specific projects to be funded by the federal and state budget bills.
FEMA Hazard Mitigation Grants, BRIC – Building Resilient Infrastructure and Communities (BRIC) will support states, local communities, tribes, and territories as they undertake hazard mitigation projects, reducing the risks they face from disasters and natural hazards. The BRIC program guiding principles are supporting communities through capability- and capacitybuilding; encouraging and enabling innovation; promoting partnerships; enabling large projects; maintaining flexibility; and providing consistency.
FEMA Hazard Mitigation Grants, FMA – Flood Mitigation
Assistance is a competitive grant program that provides funding to states, local communities, federally recognized tribes, and territories. Funds can be used for projects that reduce or eliminate the risk of repetitive flood damage to buildings insured by the National Flood Insurance Program. FEMA
requires state, local, tribal and territorial governments to develop and adopt hazard mitigation plans as a condition for receiving certain types of non-emergency disaster assistance, including funding for hazard mitigation assistance projects.
FEMA Hazard Mitigation Grants, HMGP – FEMA’s Hazard
Mitigation Grant Program provides funding to state, local, tribal and territorial governments so they can develop hazard
mitigation plans and rebuild in a way that reduces, or mitigates, future disaster losses in their communities. This grant funding is available after a presidentially declared disaster. All state, local, tribal and territorial governments must develop and adopt hazard mitigation plans to receive funding for hazard mitigation project application.
FEMA Preparedness Grants, EMPG – The Emergency
Management Performance Grant (EMPG) provides state, local, tribal and territorial emergency management agencies with the resources required for implementation of the National
Preparedness System and works toward the National
Preparedness Goal of a secure and resilient nation. The EMPG’s 275
City of Eastvale Local Hazard Mitigation Plan 2023
City of Eastvale │ 12363 Limonite Avenue, Suite 910, Eastvale, CA 91752 │ (951) 361-0900 │eastvaleca.gov 39 allowable costs support efforts to build and sustain core capabilities across the prevention, protection, mitigation, response and recovery mission areas.
FEMA Preparedness Grants, HSGP/SHSP – The Homeland
Security Grant includes a suite of risk-based grants to assist state, local, tribal and territorial efforts in preventing, protecting against, mitigating, responding to and recovering from acts of terrorism and other threats. The State Homeland Security Program (SHSP) provides funding to support the implementation of risk-driven, capabilities-based State Homeland Security Strategies to address capability targets.
CalOES Grants, Listos – The purpose of the Listos California Community Resilience Campaign (LX) Program is to build an awareness campaign that engages the most vulnerable
Californians with key social vulnerability factors located in areas at moderate to high risk from natural hazard. The work is intended to increase their communities’ disaster preparedness, response, recovery, and mitigation capabilities.
6 MITIGATION STRATEGIES
6.1GOALS AND OBJECTIVES
Goal 1: Provide a safe and healthy environment for all Eastvale residents that include adequate levels of police and fire protection, safe housing, and safe places to work and play.
Objective 1.1: Provide timely notification and direction to the public of imminent and potential hazards.
Objective 1.2: Protect public health and safety by preparing for, responding to, and recovering from the effects of natural or technological disasters.
Objective 1.3: Improve community transportation corridors to allow for better evacuation routes for the public and better access for emergency responders.
Goal 2: Substantially reduce the known level of risk to loss of life, personal injury, public and private property damage, economic and social dislocation, and disruption of vital community services that would result from earthquake damage or other geologic disturbance.
Objective: 2.1: Require new development to be undertaken in a manner that is in compliance with current seismic and geologic hazard safety standards.
Objective 2.2: Amend the Building Codes as needed to
incorporate specific standards for siting, seismic design, and review of Essential Facilities.
Goal 3: Coordinate planning activities and development
proposals with law enforcement capabilities to create
communities, neighborhoods, and conditions that enhance community safety and emergency disaster response.
Objective 3.1: Provide more public outreach and education including providing National Flood Insurance Program
brochures.
Objective 3.2: Develop and review administrative capability studies to identify gaps for disaster response.
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City of Eastvale │ 12363 Limonite Avenue, Suite 910, Eastvale, CA 91752 │ (951) 361-0900 │eastvaleca.gov 40 Objective 3.3: Minimize the impact to vulnerable populations within the community that may be affected by severe weatherrelated events, such as long duration heat waves and winter storms.
6.2MITIGATION ACTIONS
The Planning Committee for the City of Eastvale identified and prioritized the following mitigation actions based on the risk assessment. Background information and information on how each action will be implemented and administered, such as ideas for implementation, responsible office, partners, potential funding, estimated cost, and schedule are included in Table 11 2023 Mitigation Actions below. Each action is
associated with a Priority of High, Medium, or Low. Priority for actions was calculated by using a STAPLEE review tool (Social, Technical, Administrative, Legal, Economic, and Environmental criteria) as well as potential for saving lives, potential for saving property and infrastructure, and the potential to reduce risk/hazard). The STAPLEE tool was used to provide number values to the actions based on how well the action fulfills the STAPLEE criteria. The values were then ranked from highest to lowest, 1-14, where 1 met more of the STAPLEE criteria and 14 met the least. Of that ranking, 1-5 became “High”, 6-10 – “Medium”, and 10-14 “Low” Priority, which were mapped to table below. The priority review ranked high significance hazards over those of medium significance. Hazards lower in significance did not get corresponding actions in this plan.
LHMP
Year Action Hazard Background/Benefit Department(s) Cost Estimate Potential
Funding
Timelin
e Priority
Wildfire (WF) - High Significance (see Tables 6 & 7)
2018
Adoption and strict
enforcement of current
building codes, which will
be amended as necessary
when local deficiencies are
identified.
WF
Building Code enforcement
ensures building resilience
to wildfires.
Community
Safety /
Building &
Safety
$50,000 -
$100,000 General Funds 5 years High
2023
Participate in the Chino
Valley Basin Program to
secure water supplies for
the future by upgrading
and building new
infrastructure
improvements.
WF
Eastvale is located in the
Chino Groundwater Basin
area, which contains
approximately 5 million
acre-feet of water and 80%
of which lies in San
Bernardino County. The
Chino Valley Basin Program,
a multi-agency initiative
that works across County
boundaries, is working to
JCSD / Public
Works
$500,000 -
$1,000,000
BRIC / HMGP /
CIP Funds 5 years High
277
City of Eastvale Local Hazard Mitigation Plan 2023
City of Eastvale │ 12363 Limonite Avenue, Suite 910, Eastvale, CA 91752 │ (951) 361-0900 │eastvaleca.gov 41 secure water supplies for
the future by upgrading and
building new infrastructure
improvements.
2018
Continue fuel management
techniques by eliminating
dead vegetation and
planting fire-resistant
vegetation to prevent or
remove the fuel that causes
the spread of wildfires.
WF
Vegetation maintenance
can mitigate the rate and
area of wildfire spread.
JCSD / Flood
Control /
Department of
Fish and
Wildlife
$50,000 -
$100,000
General Funds /
EMPG
1 - 5
years
Mediu
m
Earthquake (EQ) - High Significance (see Tables 6 & 7)
2018
Enforce state laws aimed at
the identification,
inventory, and retrofit of
existing vulnerable
structures.
EQ
This mitigates damage to
structures from earthquakes
and ensures continuity of
critical lifelines.
Building &
Safety / Public
Works
$50,000 -
$100,000
General Funds /
CDBG / CIP
Funds
1-5
years High
278
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Promote community
preparedness by
developing a Community
Emergency Response Team
(CERT) program.
EQ
Community preparedness
enhances the resilience of
residents to earthquakes,
which can quickly
overwhelm local and
regional first responder
capacities. CERT trained
individuals are prepared to
save their own lives and can
mitigate the effects of
hazards in their
communities.
Community
Safety
$10,000 -
$50,000
SHSP / EMPG /
CalOES Listos /
General Funds
1-2
years
Mediu
m
Flood (FL) - High Significance (see Tables 6 & 7)
2018
Enforcement of Building
Codes to ensure critical
facilities are not permitted
in floodplains unless the
project design ensures that
there are two routes for
emergency egress and
regress and minimizes the
potential for debris or
flooding to block
emergency routes, through
the construction of dikes,
bridges, or large-diameter
storm drains under roads
used for primary access.
FL
This action seeks to mitigate
the effects of flooding on
critical facilities.
Building &
Safety / Public
Works /
Planning
$50,000 -
$100,000
General Funds /
CIP Funds
1-5
years High
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Citywide Maintenance
Program is dedicated to
right-of-way maintenance
and repair, including, but
not limited to striping,
stenciling, repairs to streets
and culvert/drainage
facilities, storm
damage/flood control
projects, and
widening/pavement
maintenance of streets
(slurry seals/asphalt
concrete overlays).
FL
Due to an increase in
atmospheric rivers from
climate change, there has
been increased stormwater
runoff in the planning area.
This action will reduce
damage to streets due to
stormwater flooding.
Public Works $500,000 -
$1,000,000
Measure A / CIP
Funds / HMA
1 - 5
years
Mediu
m
Transportation Hazard/Hazmat (TH) - High Significance (see Tables 6 & 7) 2023
Installing battery backup
system at traffic signals
throughout the city.
TH
Battery backups mitigate
traffic hazards during power
outages.
Public Works $50,000 -
$100,000
Gas Tax /
Measure A /
General Funds
1-3
years High
2018
Ensure continued
compliance with materials
code and local, state,
federal regulations, and
relevant regulatory policies
regarding generation and
storage of hazardous
materials.
TH
This mitigates hazardous
materials release due to
transportation hazards.
Community
Safety / Public
Works
$50,000 -
$100,000
Gas Tax /
Measure A /
General Funds /
CalFire Grant
1-5
years
Mediu
m
2018
Continue to adjust
intersection signal timing
during peak periods or
around special events.
TH
Signal timing minimizes
potential transportation
impact.
Community
Safety / Public
Works
$50,000 -
$100,000
Gas Tax /
Measure A /
General Funds
1-5
years
Mediu
m
280
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City of Eastvale │ 12363 Limonite Avenue, Suite 910, Eastvale, CA 91752 │ (951) 361-0900 │eastvaleca.gov 44 Drought (DR) - Medium Significance (see Tables 6 & 7)
2018
Decrease water usage on
public and private parcels
through the existing Water
Conservation Program
implemented by Eastvale’s
partner agency, Jurupa
Community Services
District (JCSD). Encourage
contractors for residential
and commercial
developments to offer
options promoting
partnering agencies’
programs.
DR
The City partners with JCSD
on water conservation
measures which support
drought resilience.
JCSD / Public
Works
$100,000 -
$300,000
General Funds/
CIP Funds /
HMGP
1-5
years
Low
2023
Working with Caltrans to
implement landscaping
along interstate 15 to
reduce erosion and create
a wind barrier.
DR
Erosion prevention is a
natural solution to drought
mitigation. This action also
decreases strong winds,
which are not on the
priority hazard list, but may
increase with climate
change.
Public Works /
Caltrans
$500,000 -
$1,000,000
Gas Tax /
Measure A /
General Funds
1-3
years
Low
2023
Develop an Alternate
Drainage Water and
Quality Master Plan – this
project utilizes existing
water quality systems
throughout the community
and undergrounds these
systems to allow for
additional public areas
throughout the community.
DR
Undergrouding utilities
allows the ground to absorb
water, thereby increasing
water retention and
mitigating drought.
Flood Control /
Public Works
$100,000 -
$300,000
General Funds /
CIP Funds
1-3
years
Low
Severe Weather (SW) - Medium Significance (see Tables 6 & 7) 281
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Reduce potential impacts
of extreme temperatures
by increasing public
awareness of extreme
temperatures including
establishing and promoting
shelter locations and
cooling stations.
SW
The City experiences
increasingly long periods of
hot and cold weather due to
climate change. Providing
the public with safety
information and options for
cooling and warming
stations decreases the
chance of loss of life due to
severe weather.
Community
Safety /
Communicatio
ns
$10,000 -
$50,000
General Funds /
EMPG
1 -5
years
Low
Table 11 2023 Mitigation Actions
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City of Eastvale │ 12363 Limonite Avenue, Suite 910, Eastvale, CA 91752 │ (951) 361-0900 │eastvaleca.gov 46 7 INCORPORATING INTO EXISTING
MECHANISMS
The City incorporated the Local Hazard Mitigation Plan by adoption into the Safety Element of the City’s General Plan in 2012. The Safety Element in the General Plan includes
discussion of fire, earthquake, flooding, and landslide hazards.
The 2018 LHMP was not integrated into other plans due to the COVID-19 disaster and turnover of staff in the jurisdiction but was brought to the attention of all the involved departments in 2019 and 2021 for updates to mitigation actions. The City is developing the mechanisms for annual review to keep the LHMP in a state of visibility to all relevant City departments and partner agencies. The City is currently preparing a 10-year 2024 General Plan update, which will incorporate the 2023 update of the LHMP into the Safety Element. The updated LHMP will also be implemented into the following mechanisms by including the emergency manager in the planning update process by the Building and Public Works Departments and by reviewing these plans at annual LHMP updates and bringing suggestions to the team members in charge of updating the plans.
• Building and Construction Codes
• Fire Codes
• Capital Improvements Plan
• Storm Drain Master Plan
• Water Quality Management Plan
The LHMP will be reviewed annually by key staff to identify potential incorporation of mitigation actions into plans that have not been identified or new plans that are being developed to reduce the overall impact to the community.
8 PLAN IMPLEMENTATION AND
MAINTENANCE PROCESS
While this plan contains many worthwhile actions, the City must decide which action(s) to undertake first. Two factors will help make that decision: the priority assigned to the actions in the planning process and funding availability. Low or no-cost actions most easily demonstrate progress toward successful plan implementation.
An important implementation mechanism that is highly
effective and low-cost is incorporation of the hazard mitigation plan recommendations and their underlying principles into other plans and mechanisms, such as general plans, earthquake and stormwater plans, Emergency Operations Plans (EOPs), evacuation plans, and other hazard and emergency
management planning efforts for the City.
The appointed department directors and staff appointed to head each department within the City are charged with
implementation of various activities in the Plan Update. During the annual reviews described later in this section, an
assessment of progress on each goal and activity in this LHMP should be determined and noted. However, the priorities and standing of activities may change based on a change in the environment or funding opportunities.
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City of Eastvale │ 12363 Limonite Avenue, Suite 910, Eastvale, CA 91752 │ (951) 361-0900 │eastvaleca.gov 47 The primary duty of the City is to see the LHMP successfully carried out and to report to their governing board and the public on the status of plan implementation and mitigation opportunities. Other duties include reviewing and promoting mitigation proposals, considering stakeholder concerns about hazard mitigation, passing concerns on to appropriate entities, and posting relevant information on the City website.
The City’s Community Safety Department is responsible for initiating plan reviews for the planning area. To monitor progress and update the mitigation strategies identified in the mitigation action plan, The City Emergency Manager will revisit this Plan annually each year or following a hazard event. This LHMP is anticipated to be fully approved and adopted in late2023. The next LHMP update for the Planning Area will occur in 2028. The City’s Community Safety Department will begin the next 5-year update by identifying and convening a new
Planning Team.
Criteria for Annual Reviews:
• Renovations to city infrastructure, including water,
sewer, drainage, roads, bridges, gas lines, and buildings. • Natural hazard occurrences that required activation of the Emergency Operations Center (EOC), whether or
not the event resulted in a presidential disaster
declaration.
• Natural hazard occurrences that were not of a
magnitude to warrant activation of the EOC or a federal disaster declaration but were severe enough to cause
damage in the City or closure of offices, schools, or
public services.
If the City identifies changes that have occurred during the evaluation, we will update the LHMP Revision Page, and notify Riverside County EMD to update our Annex.
The Riverside County Emergency Management Department will coordinate the monitoring, evaluation, and update of the MJLHMP.
9 CONTINUED PUBLIC INVOLVEMENT
The city identified stakeholder groups in the community with wide-ranging interests and facilitated stakeholder group meetings to solicit input and ideas about mitigation strategies.
The City will continue to include stakeholders in the review process to review and provide public comment opportunities on an annual basis through Public Hearings at the Planning Commission, Public Safety Commission, and City Council
meetings.
Additionally, the City of Eastvale will maintain public involvement opportunity notifications on the city’s website and through the following other formats:
• Social Media (Facebook, Instagram, and Twitter): The
City of Eastvale's residents rely heavily on the internet and social networking sites for information and
community-building. The city will utilize Facebook,
Instagram, and Twitter as part of its effort to reach out and notify citizens of updates and changes to the plan. 284
City of Eastvale Local Hazard Mitigation Plan 2023
City of Eastvale │ 12363 Limonite Avenue, Suite 910, Eastvale, CA 91752 │ (951) 361-0900 │eastvaleca.gov 48 • Website: The City of Eastvale website is a tool that is maintained and up to date with information sharing and
updates regarding city business: www.eastvaleca.gov.
• Dedicated email address for public concern and inquiry:
[email protected]
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10.1 APPENDIX A-1
Appendix 10.1-A City of Eastvale LHMP Promotional Flyer 286
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10.2 APPENDIX A-2
Appendix 10.2-A Presentation to City Council & Public Safety Commission with link to 2018 LHMP & Survey
10.3 APPENDIX A-3
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10.4 APPENDIX A-4
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10.5 APPENDIX A-5
City Council Staff Report April 12, 2023
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10.6APPENDIX A-6
Appendix 10.6-A Website Outreach screenshot
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City of Eastvale │ 12363 Limonite Avenue, Suite 910, Eastvale, CA 91752 │ (951) 361-0900 │eastvaleca.gov 56 11 Appendix B – Approval and Adoption Documents
11.1 APPENDIX B-1 - FEMA Approval Pending Adoption
Appendix 11.1-A FEMA Approval Pending Adoption Page 1
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Appendix 11.1-C FEMA Approval Pending Adoption Page 3
11.2 APPENDIX B-2 – City of Eastvale City Council Resolution 23-XX 294
AGENDA STAFF REPORT
City Council Meeting
CITY COUNCIL BUSINESS
Agenda Item No. 13.1
October 25, 2023
Independent ZIP Code Advocacy Updates & Approval of
Professional Services Agreement with KHK Solu4ons and Mind & Mill for USPS 92880 ZIP Code Municipality Name Change Survey Outreach Support
Prepared By:
Alexander Fung, Economic Development Manager
Recommended Action(s)
Staff recommends that the City Council:
1. Receive and file updates regarding Eastvale’s Independent Zoning Improvement Plan (ZIP) Code Advocacy Efforts;
2. Authorize the City Manager to execute a Professional Services Agreement with KHK Solu/ons in an amount not-to-exceed $30,000.00 for poli/cal outreach support for the USPS 92880 ZIP Code Municipality Name Change Outreach Initiative; and
3. Authorize the City Manager to execute a Professional Services Agreement with Mind & Mill in an amount not-to-exceed $30,000.00 for crea/ve marke/ng support for the USPS 92880 ZIP Code Municipality Name Change Outreach Initiative.
Summary
In the 1960s, the United States Postal Service (USPS) created Zoning Improvement Plan (ZIP) Codes to improve the efficiency of mail delivery and sor/ng efforts. Despite that ZIP codes were originally created solely to enhance USPS opera/ons, researchers and data analysts began using ZIP codes to 12363 Limonite Avenue | Suite 910 | Eastvale, CA 91752
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group and present data over the years.
Currently, the City shares two ZIP codes with several neighboring ci/es. ZIP Code “91752” is iden/fied by the USPS as Mira Loma; however, Mira Loma was annexed by the Ci/es of Eastvale and Jurupa Valley and is no longer an unincorporated community. ZIP Code “92880” is currently shared with the Ci/es of Chino and Corona. According to USPS data, approximately 90% of Eastvale’s households reside in the “92880” ZIP code.
The City’s lack of an independent ZIP code has caused various issues for the Eastvale community, which heavily impacts the City’s goal of developing branding and iden/ty for Eastvale. This item summarizes the advocacy efforts that city staff has undertaken to address the associated challenges over the past several months.
Background
The City’s lack of an independent ZIP code has caused various challenges for the Eastvale community, including:
Business A;rac4on and Reten4on: Major retailers, commercial developers, brokers, and the business community generally evaluate business expansion opportuni/es based on 1-mile, 3- mile, and 5-mile trade areas. Since the City’s incorpora/on, city staff, property lessors, and local businesses have experienced challenges in the real estate industry given that the City’s trade area and ZIP codes are grouped with surrounding communi/es. Demographics in Eastvale are par/cularly unique and likely to aKract a different set of vendors and businesses.
Retailers, developers, brokers, and real estate agents u/lize Geographical Informa/on System (GIS) plaMorms such as ESRI, Placer, Crexi, SiteSeer, and GISWebTech to review trade area data. Many of the major GIS real estate soOware u/lize analyses based on ZIP codes, which impact Eastvale’s demographic results given that Eastvale’s ZIP codes are shared with the neighboring cities of Chino, Corona, and Jurupa Valley.
Business Opera4on Impacts: Some small businesses depend on check payments that are delivered via mail. Business owners and managers have reported that their mail have been delayed by weeks due to address mismatches. This can significantly impact the businesses’ operations financially.
Community Iden4ty: Eastvale’s lack of an independent ZIP code impacts the City’s efforts to build community iden/ty. The City of Eastvale is no longer an alternate jurisdic/onal name that was previously associated with an unincorporated area in Riverside County. As the City has quickly established itself as one of the fastest-growing ci/es in Riverside County, establishing an independent ZIP code is vital to the growth, sustainability, and iden/ty of Eastvale.
Emergency Management and Public Safety: In the event of a major emergency that requires response assistance from Federal or State agencies, Eastvale can possibly experience a delay in emergency response /mes from those agencies, due to the fact that Federal or State agencies may require addi/onal /me to iden/fy which areas of “Corona” and “Mira Loma” belong to Eastvale’s jurisdic/onal boundaries. An example can be found on the United States 12363 Limonite Avenue | Suite 910 | Eastvale, CA 91752
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Geological Survey (USGS) website, where the agency currently iden/fies areas in the “91752” ZIP code as “Mira Loma” instead of “Eastvale” or “Jurupa Valley.” In emergency situa/ons, every second is vital to ensuring an individual’s probability of survival. Having an independent ZIP code is not only essen/al to the iden/ty of Eastvale, but crucial in ensuring the wellbeing of residents.
Insurance Payment Rates: Having an address associated with a ZIP code that is shared with another jurisdic/on has led to higher insurance payment rates for Eastvale residents.
Par/cularly, Eastvale residents residing in the “92880” ZIP code, which is shared with the southern neighboring city of Corona, have experienced impacts to their homeowner insurance rates. Recent wildfires in Corona have affected Eastvale residents’ homeowner insurance coverage given that Eastvale shares a ZIP code with Corona. In some cases, this led to Eastvale residents losing insurance coverage or not being able to obtain insurance plans. Riverside County’s regional topography has shielded Eastvale from wildfire risks.
Sport League Par4cipa4on: Many residents are frustrated that Eastvale’s lack of an independent ZIP code affects the eligibility of their children’s sport league par/cipa/on. In many cases, associa/ons and sport leagues limit the number of teams allowed based on ZIP codes.
Based on informa/on shared by the U.S. Congressional Research Service, there are two ways for a municipality to request its ZIP code boundaries be changed:
ZIP Code Boundary Change Method 1: ZIP Code Boundary Review Process Any municipality or community group seeking a ZIP code change can submit the request in wri/ng to the USPS. The USPS will evaluate the request based on cost, mail delivery impacts, and issues related to community iden/ty. If the request is granted, the USPS will arrange a mee/ng with the proponent group to discuss USPS’ proposed accommoda/on. Once an agreement is reached, the USPS will commission a formal survey of customers who would be affected by the proposed ZIP code change. If a simple majority of the impacted residents approve, the USPS will no/fy the affected customers of the official ZIP code change by mail, then provide the impacted residents with one year to transi/on their ZIP codes. In the event that a ZIP code boundary request is denied by the USPS, proponent groups have 45 days to submit appeals.
ZIP Code Boundary Change Method 2: Acts of Congress
Congress may introduce legisla/on that requires the USPS to create a single ZIP code for a specified community. The most recent example of a ZIP code created by statute occurred in 2006 as part of the Postal Accountability and Enhancement Act. This Act granted ZIP code changes to Bradbury, CA, Discovery Bay, CA, Auburn Township, OH, and Hanahan, SC.
National ZIP Code Advocacy Coalition
In collabora/on with the City of Castle Pines, CO, the City of Eastvale has founded and is currently chairing the Na/onal ZIP Code Advocacy Coali/on. The Coali/on includes more than two dozen municipali/es across ten states that are experiencing challenges related to ZIP code boundaries. The Coali/on meets virtually every quarter and serves as a plaMorm for elected officials and city staff to share updates and best prac/ces. Through the Coali/on, both the Ci/es of Eastvale and Castle Pines 12363 Limonite Avenue | Suite 910 | Eastvale, CA 91752
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organized lobbying trips to Washington, D.C. in June and July of this year.
Eastvale has also been able to pool together resources with other ci/es to reach common goals. A White Paper was recently released that summarizes challenges that municipali/es face as a result of ZIP code boundary and addressing mismatches. Many of the Coali/on’s ci/es experience similar emergency management, public safety, business aKrac/on, mail delivery, insurance rate mismatches, election confusion, and community identity challenges.
Legislative Advocacy Progress
Since August 2022, Eastvale city staff provided more than 95 community presenta/ons to spread awareness and garner support from residents and stakeholders. To date, the City received more than 1,200 leKers of support, partnered with Riverside County Supervisor Karen Spiegel to successfully have the Riverside County Board of Supervisors to adopt a resolu/on endorsing the City’s ZIP code advocacy efforts, and partnered with State Senator Richard Roth and Assemblymembers Sabrina Cervantes and Bill Essayli to introduce Senate Joint Resolu/on (SJR) 3 in the California Legislature. SJR 3 was officially signed by Governor Newsom on June 20, 2023.
Addi/onally, the City partnered with Congressmembers Ken Calvert and Norma Torres to introduce and co-sponsor H.R. 696 and H.R. 860, which would grant Eastvale a new and independent ZIP code through congressional actions.
ZIP Code Boundary Review Request Status
Earlier last year, the City submiKed an official ZIP Code Boundary Review Request leKer to the USPS based on the procedures outlined in the U.S. Congressional Research Service. The submiKed request stated the City’s intent for Eastvale to have a new and independent ZIP code due to the various challenges that the community is experiencing. In December 2022, the USPS denied the request and cited mail delivery challenges and increased costs.
A month aOer the City’s receipt of USPS’ denial no/ce, the City submiKed an appeal leKer reques/ng addi/onal considera/on be provided. In June 2023, the City received a final leKer from the USPS sta/ng that the agency will uphold the denial for a new and independent ZIP code for Eastvale; however, USPS staff provided a proposal for the City’s consideration.
USPS’ Compromise: Changing ZIP Code 92880’s Official Municipality Name USPS’ proposal included changing ZIP Code 92880’s official municipal name from “Corona” to “Eastvale.” However, this proposal would include the USPS surveying all of ZIP Code 92880’s households. At least 50% of the addressees polled must respond to the survey and at least a majority of those who responded must approve the change. If the change is approved, “Eastvale” will serve as ZIP Code 92880’s official municipality name and “Corona” will serve as ZIP Code 92880’s alternate municipality name. The survey will be administered electronically and each household receives one vote.
On June 28, 2023, the City Council voted unanimously to allow the USPS to proceed with the survey.
Nonetheless, city staff will con/nue to advocate at the federal level to ensure that a new and independent ZIP code would be granted for Eastvale via congressional legisla/ve processes.
Currently, the City is diligently preparing the launch of a comprehensive outreach ini/a/ve to reach as many “92880” households as possible. As of mid-October 2023, city staff remains to be in 12363 Limonite Avenue | Suite 910 | Eastvale, CA 91752
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discussion with the USPS with regards to the timeline of the survey.
Survey Comprehensive Outreach Initiative Preparation
Over the past several months, staff conducted a Request-for-Proposals (RFP) process in hopes of iden/fying a suitable consultant firm that can support the City to implement a comprehensive outreach ini/a/ve. During the ini/al RFP announcement, staff reached out to over 20 poli/cal, marke/ng, and communica/on firms. More than 10 firms expressed interest in submiRng bids; however, only 2 professional marketing firms ultimately submitted proposals by the deadline.
A Technical Evalua/on CommiKee (TEC), consis/ng of four city staff members from the City Clerks/Communica/ons Department and the Community Development Department, was formed to evaluate received proposals. AOer a thorough applica/on and review process, the TEC recommended Mind & Mill to proceed to the contract nego/a/on phase with the City. The TEC recognized that Mind & Mill is a crea/ve and innova/ve marke/ng firm and may not be as suitable to carry out the desired poli/cal-related strategies and tasks. As a result, it was also recommended that the original consultant Scope of Work be split amongst two consultant firms, one focusing on political strategies and another focusing on innovative and creative marketing strategies.
The lack of interest from poli/cal consultant firms during the RFP process may be due to the City’s limited budget and the poli/cal firms’ staff capacity limita/ons. Staff did not disclose the preferred budget publicly, but men/oned that the City has a limited budget available. Many poli/cal firms are also working with their respec/ve clients to prepare for the 2024 Elec/ons. Given that no poli/cal strategy firms submiKed bids during the RFP process, staff had to separately iden/fy a qualified and suitable political firm.
In reviewing the list of original interested bidders for the RFP, staff reached out and followed up with KHK Solu/ons to solicit the firm’s interest in submiRng a cost proposal for the poli/cal por/on of the Scope of Work. KHK Solu/ons is a poli/cal strategy firm based in Southern California that has had various success with managing poli/cal campaigns. AOer having thorough discussions with the City about ZIP code challenges and understanding the City’s situa/on with the USPS survey, KHK Solutions submitted a thorough and comprehensive proposal to the City.
Proposals from Mind & Mill and KHK Solu/ons are priced at $30,000.00 each, with a combined total not-to-exceed amount of $60,000.00. KHK Solu/ons’ proposed responsibili/es include par/cipa/ng in necessary mee/ngs, developing a comprehensive and innova/ve poli/cal strategy, providing feedback on Mind & Mill’s innova/ve and crea/ve marke/ng strategy, developing a volunteer aKrac/on plan, and suppor/ng the City to par/cipate in outreach efforts when necessary. Mind & Mill’s proposed responsibili/es include par/cipa/ng in necessary mee/ngs, developing a comprehensive, innova/ve, and crea/ve marke/ng strategy, providing feedback on KHK Solu/ons’ political strategy, and developing outreach graphics, designs, and materials.
While receiving professional support from the two consultant firms, city staff will be responsible for distribu/ng physical and online marke/ng contents, publicizing social media graphics, providing community presenta/ons and boothing at major shopping centers and events to raise awareness, and conduc/ng door-knocking ac/vi/es. City staff will also partner with community organiza/ons to aKract volunteers, using strategies proposed by consultants, to maximize the community outreach efforts.
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The outreach ini/a/ve requires approximately 9 weeks, aOer the consultants’ contracts are approved, to prepare for the survey’s launch:
Week 1: Initial Kickoff Meeting
Weeks 1 – 4: Political and Marketing Strategy Development & Volunteer Attraction Planning Weeks 5 – 9: Marke/ng Content Development, Outreach Schedule Planning, Door-Knocking Schedule Planning, and Outreach Material Printing
The City’s Economic Development Team has budgeted a total of $95,000.00 in the FY 2023-2024 budget to support the City’s independent ZIP code advocacy efforts. Based on the received consultant proposals, the total an/cipated outreach costs for this ini/a/ve can be up to the following amounts:
Item Category Not-to-Exceed Amount
KHK Solutions Contract Political Strategist Consultant $30,000.00 Mind & Mill Contract Marketing Strategist Consultant $30,000.00 Outreach Supplies Outreach Up to $35,000.00
TOTAL Up to $95,000.00
Staff considered four different options based on the received proposals:
Option Combination Budget Success Probability*
1 In-Staff Operation Only Up to $35,000.00 Very Low
2 Political Consultant and
In-Staff Operation Only
Up to $65,000.00 Low
3 Marketing Consultant
and In-Staff Operation
Only
Up to $65,000.00 Low
4 Political Consultant,
Marketing Consultant,
and In-Staff Operation
Up to $95,000.00 Medium
*Success is defined by the likelihood of reaching the 50% required response rate and having at least half of the respondents vote “yes” in the survey.
AOer years of advoca/ng for the City to receive its independent ZIP code, this is the first /me in Eastvale’s history in which the USPS provided Eastvale with a compromise in the form of a residen/al survey. Recognizing the importance of renaming ZIP Code “92880’s” municipality name from “Corona” to “Eastvale,” staff recommends that the City Council authorize the City Manager to execute Professional Services Agreements with KHK Solu/ons and Mind & Mill in order for the City to receive the support needed to maximize outreach efforts to inform and educate the residents about the USPS survey.
Upcoming Activities
Staff will continue to implement the following endeavors to continue the advocacy efforts:
Business Outreach: City staff are informing Eastvale businesses that list their branch loca/ons as 12363 Limonite Avenue | Suite 910 | Eastvale, CA 91752
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“Corona” and “Mira Loma” and encouraging these businesses to rename their branch loca/ons appropriately.
Community Presenta4ons: City staff will con/nue to provide community presenta/ons to stakeholders and request additional letters of support from community members.
Legisla4on and Federal Advocacy: City staff are partnering with municipali/es experiencing ZIP code challenges across the na/on to advocate for the congressional bills’ passage.
Quarterly ZIP code advocacy briefings are also provided to staff members from the Offices of Senators Laphonza Butler and Alex Padilla and Congressmembers Ken Calvert and Norma Torres.
Na4onal ZIP Code Advocacy Coali4on: The City will con/nue to chair the Coali/on, organize mee/ngs, and coordinate with member jurisdic/ons to pool together resources to reach common goals.
Survey Outreach Prepara4on: City staff are diligently preparing a comprehensive and outreach marketing initiative to reach as many “92880” households as possible.
Videography: City staff are in the process of developing a video that highlights residents’ challenges with sharing ZIP codes with neighboring ci/es. Once completed, the video will be shared with media outlets.
Environmental
This item is not a project as defined by the California Environmental Quality Act (CEQA). As a result, no environmental review efforts are required.
Strategic Plan Action - Priority Level: 1 | Target #: B | Goal #: B The City’s independent ZIP code advocacy efforts significantly support the endeavor to develop branding and iden/ty for Eastvale. Addi/onally, obtaining a new and independent can support the creation of “Destination Eastvale.”
Fiscal Impact
The Economic Development Team has budgeted the following amounts for the outreach ini/a/ve’s consultant contracts and outreach materials:
Account Description Budgeted Amount
100-302-6422 Economic Development $60,000.00
100-302-6490 Other Contract Services $35,000.00
TOTAL $95,000.00
Authorizing the City Manager to execute Professional Services Agreement with KHK Solu/ons and Mind & Mill will result in a total fiscal impact of up to $60,000.00 in total.
Prior City Council/Commission Action
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The City Council received presenta/ons on the City’s independent ZIP code advocacy efforts on September 28, 2022 and January 25, 2023. On June 28, 2023, the City Council voted to approve USPS’ proposal to survey all “92880” addressees in an aKempt to revise the ZIP Code’s official municipality name to “Eastvale.” The Planning Commission and the Public Safety Commission also received presenta/ons on the ZIP code advocacy efforts on September 20, 2023 and September 26, 2023, respectively.
Attachment(s)
Attachment 1 - Congressional Research Service’s Article on ZIP Code Boundary Review Process Attachment 2 - H.R. 696 Bill Language
Attachment 3 - H.R. 860 Bill Language
Attachment 4 - SJR 3 Bill Language
Attachment 5 - National ZIP Code Advocacy Coalition White Paper Attachment 6 - Received Proposal from KHK Solutions
Attachment 7 - Received Proposal from Mind & Mill
Attachment 8 - Draft Professional Services Agreement with KHK Solutions Attachment 9 - Draft Professional Services Agreement with Mind & Mill 12363 Limonite Avenue | Suite 910 | Eastvale, CA 91752
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https://crsreports.congress.gov
June 14, 2022
Postal Primer: ZIP Codes and Boundary Review Process
The United States Postal Service (USPS) establishes postal ZIP codes to assist in the efficient sorting and routing of mail. As of March 5, 2022, there were 41,683 ZIP codes in the United States.
This In Focus provides a brief history of postal ZIP codes and information on the processes to establish a new ZIP code or change existing ZIP code boundaries.
Postal and Nonpostal Use of ZIP Codes
USPS developed postal ZIP codes to facilitate automated sorting of mail. However, researchers and data analysts frequently turn to ZIP codes as a tool for organizing and presenting data. For example, public opinion pollsters often ask respondents for their ZIP codes so that survey data may be weighted by geographic region. Auto insurance
premiums are typically based, in part, on traffic and crime statistics within a customer’s ZIP code. Postal ZIP codes do not always align with recognized municipal boundaries.
This is because ZIP code boundaries are based on mail
routes and delivery points rather than geographic factors.
History of Postal ZIP Codes
The U.S. Post Office Department, predecessor to USPS,
developed a zoning address system in 1943 as a way to
make sorting and delivery of mail easier. The first postal zones were one to two digits and used in large cities only.
Between 1943 and 1963, mail volume doubled. To handle
the increased volume, the Post Office Department
introduced the Zoning Improvement Plan (ZIP) to improve the efficiency of mail sorting and delivery.
In July 1963, the Post Office Department introduced
nationwide five-digit ZIP codes and began a marketing and education campaign using a cartoon letter carrier, Mr. ZIP.
Figure 1. Mr. ZIP
Source: USPS, “Postal History,” https://about.usps.com/who/profile/ history/pdf/mr-zip.pdf.
The goal of the campaign was to familiarize the public with the new postal ZIP codes and encourage customers to use ZIP codes consistently when addressing their mail.
In 1983, USPS introduced ZIP+4 codes, which allow mail
to be further sorted by block, street, or building.
Components of a Postal ZIP Code
According to USPS, the first number of a ZIP code
represents a broad geographic area (see Figure 2). For
example, ZIP codes for addresses in the Northeast begin with “0” and ZIP codes on the West coast begin with “9.” The next two numbers represent regional areas, while the last two represent specific post offices or postal zones.
Generally, the first three numbers of a ZIP code correspond to the USPS Sectional Center Facility that processes and distributes mail for the geographic area.
Figure 2. USPS ZIP Code Map
Source: USPS, “Postal Facts.”
Customers may look up ZIP codes by address (or cities by ZIP code) using the USPS ZIP Code lookup tool at
https://tools.usps.com/zip-code-lookup.htm.
ZIP Code Boundary Review Process
USPS may establish a new ZIP code based on an internal
review of ZIP code assignments. Alternatively, USPS may establish a new ZIP code following a ZIP code boundary
review that was initiated by a request from the public.
Requests to change existing ZIP code boundaries are
subject to the same process.
The 2016 USPS “Management Instruction: ZIP Code
Boundary Review Process” outlines USPS’s policies to
consider and, if possible, accommodate requests to modify ZIP code boundaries or change the last lines of an address (e.g., the city or town name). According to USPS, ZIP code assignments depend largely on delivery areas and postal routes and may not correspond to municipal or perceived community boundaries.
Submission of Documentation
The ZIP Code Boundary Review Process requires any
municipality or community group seeking a ZIP code
change to submit the request in writing to the USPS district manager who is responsible for the area along with any
rationale and justification. Alternatively, requests may be 303 549
Postal Primer: ZIP Codes and Boundary Review Process
https://crsreports.congress.gov
submitted to a local postmaster, who will forward the
request and accompanying documentation to the district
manager.
The local postmaster is not the decisionmaker in this
process. Instead, the district manager is to identify all relevant issues and potential solutions to them, quantify the specific operational impacts and feasibility of the request, meet with the group of proponents to discuss issues and explain potential alternatives, and provide a final
determination within 60 days of receiving the request.
Factors Considered
When considering a request for a new ZIP code, USPS
considers factors that may affect its capacity to efficiently deliver mail, such as estimated growth in the number of delivery points. USPS encourages proponent groups to
provide documentation of anticipated business and retail developments that may require new delivery points or
increase mail volume in the area.
The 2016 Management Instruction suggests that community requests to change existing ZIP code boundaries be
consistent with formally established municipal boundaries.
USPS suggests that proponents provide documented
endorsement of the request from local government officials.
After a municipality or community group has submitted a request to USPS, the district manager will identify internal and external issues, including
whether the requested boundary is “cohesive and
manageable” for mail delivery,
if the revised or new boundary would create duplicate street addresses within a single ZIP code,
if existing facilities can accommodate the change, and how the change might impact timeliness of mail
delivery and customer satisfaction.
The district manager will estimate the workhours and costs associated with the proposal, including changes in daily mileage for mail carriers, new facilities or equipment that may be required, costs to reprogram automated mail sorting equipment, and costs of handling misdirected mail.
Generally, USPS limits its consideration to factors that involve mail delivery. However, USPS will reasonably
consider factors related to community identity, particularly if the request is from an undeveloped or newly developed area.
Survey of Affected Customers
If USPS considers granting the request, the local postmaster will arrange a meeting with the proponent group to discuss USPS’s proposed accommodation. If an agreement is
reached with the group, USPS will commission a formal
survey of customers who would be affected by the proposed change. The survey informs customers of the nature and
scope of the proposed change (e.g., town name and/or ZIP code) and the implementation date. A simple majority of the survey respondents is adequate for approval.
Determination
When a request is approved, USPS will notify affected
customers by mail. Generally, USPS provides customers
with a one-year transition period during which they may use the old or the new ZIP code. Customers who continue to use their old ZIP code after one year may experience delivery delays due to misdirected mail.
The district manager must notify the proponent group in writing if its ZIP code request was denied. The notification must include specific justifications for the denial, must be based on the results of the analysis, and must advise the proponent group of the appeal process.
ZIP Code Boundary Appeal Process
The proponent group may appeal to headquarters if the ZIP code request is denied. Any appeals must be submitted
within 45 days of the district manager’s final decision.
Adverse decisions may be appealed, except in cases where a ZIP code request was denied because of the results of the customer survey. The USPS Manager, Rural Delivery,
handles all appeals, including those from urban and
suburban areas. Appeals should be submitted to:
Manager, Rural Delivery
U.S. Postal Service
475 L’Enfant Plaza, SW, Room 7416
Washington, DC 20260-7340
Alternative Accommodations
A compromise solution that does not involve changing
USPS’s existing delivery structure is to allow customers to use an alternative city name while keeping the same ZIP code. This situation most commonly occurs when multiple communities fall within the boundaries of a single ZIP
code. According to USPS, alternative administrative
solutions such as this should be pursued “to the extent reasonably practicable.” USPS further states that a ZIP code boundary change should be considered only in cases where there is no reasonable administrative option.
Designating a ZIP Code by Statute
Congress may introduce legislation that, if enacted, would require USPS to create a single ZIP code for a specified community. The most recent example of a ZIP code created by statute occurred in 2006 as part of the Postal
Accountability and Enhancement Act (P.L. 109-435).
Section 1009 of the act required the creation of unique ZIP codes for (1) Auburn Township, OH; (2) Hanahan, SC; (3) Bradbury, CA; and (4) Discovery Bay, CA.
Michelle D. Christensen, Analyst in Government
Organization and Management
IF12132
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Postal Primer: ZIP Codes and Boundary Review Process
https://crsreports.congress.gov | IF12132 · VERSION 2 · NEW Disclaimer
This document was prepared by the Congressional Research Service (CRS). CRS serves as nonpartisan shared staff to congressional committees and Members of Congress. It operates solely at the behest of and under the direction of Congress.
Information in a CRS Report should not be relied upon for purposes other than public understanding of information that has been provided by CRS to Members of Congress in connection with CRS’s institutional role. CRS Reports, as a work of the United States Government, are not subject to copyright protection in the United States. Any CRS Report may be reproduced and distributed in its entirety without permission from CRS. However, as a CRS Report may include copyrighted images or material from a third party, you may need to obtain the permission of the copyright holder if you wish to copy or otherwise use copyrighted material.
305 551
I
118TH CONGRESS
1ST SESSION H. R. 696
To direct the United States Postal Service to designate a single, unique ZIP Code for Eastvale, California.
IN THE HOUSE OF REPRESENTATIVES
FEBRUARY 1, 2023
Mr. CALVERT (for himself and Mrs. TORRES of California) introduced the following bill; which was referred to the Committee on Oversight and Accountability A BILL
To direct the United States Postal Service to designate a single, unique ZIP Code for Eastvale, California.
1 Be it enacted by the Senate and House of Representa2 tives of the United States of America in Congress assembled, 3 SECTION 1. SINGLE, UNIQUE ZIP CODE FOR EASTVALE,
4 CALIFORNIA.
5 Not later than 180 days after the date of enactment
6 of this section, the United States Postal Service shall des7 ignate a single, unique ZIP Code applicable to the area 8 encompassing solely Eastvale, California.
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I
118TH CONGRESS
1ST SESSION H. R. 860
To establish new ZIP Codes for certain communities, and for other purposes.
IN THE HOUSE OF REPRESENTATIVES
FEBRUARY 7, 2023
Mr. DIAZ-BALART (for himself, Ms. WASSERMAN SCHULTZ, Mr. STEIL, Mr.
CALVERT, Mr. BUCK, and Mrs. TORRES of California) introduced the following bill; which was referred to the Committee on Oversight and Accountability A BILL
To establish new ZIP Codes for certain communities, and for other purposes.
1 Be it enacted by the Senate and House of Representa2 tives of the United States of America in Congress assembled, 3 SECTION 1. ESTABLISHING NEW ZIP CODES.
4 Not later than 270 days after the date of enactment
5 of this Act, the United States Postal Service shall des6 ignate a single, unique ZIP Code for each of the following 7 communities:
8 (1) Miami Lakes, Florida.
9 (2) Hollywood, Florida.
10 (3) Village of Somers, Wisconsin.
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2 •HR 860 IH
1 (4) Village of Mount Pleasant, Wisconsin.
2 (5) Village of Caledonia, Wisconsin.
3 (6) Eastvale, California.
4 (7) Castle Pines, Colorado.
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308 547
Senate Joint Resolution No. 3
RESOLUTION CHAPTER 105
Senate Joint Resolution No. 3—Relative to the City of Eastvale. [Filed with Secretary of State June 20, 2023.]
legislative counsel’s digest
SJR 3, Roth. The City of Eastvale: ZIP Code.
This measure would urge the Congress of the United States to work with President Joseph R. Biden to authorize assigning the City of Eastvale an independent ZIP Code.
WHEREAS, The City of Eastvale was incorporated on October 1, 2010.
Located in the County of Riverside, before incorporation Eastvale was predominantly dairy farms and agricultural land; and
WHEREAS, The United States Postal Service uses Zone Improvement Plan, commonly known as ZIP Codes, to route mail and deliver packages.
ZIP Codes assist the United States Postal Service’s obligation to provide quality mail delivery to the American public at reasonable prices; and WHEREAS, The City of Eastvale shares the ZIP Code 91752 with the City of Jurupa Valley. The ZIP Code is coded as the former Mira Loma community, which was annexed by the Cities of Eastvale and Jurupa Valley.
Additionally, the City of Eastvale also shares the ZIP Code 92880 with the City of Corona; and
WHEREAS, The City of Eastvale has grown exponentially in the last two decades and currently has a population of over 71,000 according to 2021 census information; and
WHEREAS, Since its incorporation, the City of Eastvale has experienced various challenges because it shares ZIP Codes with neighboring jurisdictions; and
WHEREAS, It is difficult for certain businesses to expand in the City of Eastvale because commercial developers and businesses evaluate expansion decisions based on trade areas that are analyzed by ZIP Codes; and WHEREAS, Because the City of Eastvale does not have its own ZIP Code, its population demographics and economic data are inaccurately represented in various Geographic Information System (GIS) platforms that entities utilize to inform commercial attractiveness, insurance payment rates, and sales tax distribution decisions; and
WHEREAS, Eastvale residents and visitors experience navigational and mail delivery challenges because many addresses in the City of Eastvale are incorrectly identified as being located in Corona, Jurupa Valley, or Mira Loma; and
97 309 544
WHEREAS, Having an address improperly associated with another city has led to increased insurance rates for Eastvale residents due to being grouped with other jurisdictions; and
WHEREAS, Lack of a definitive ZIP Code causes confusion with voter registration, misdirected property, possible decreased sales tax revenue, and decreased property values because comparable sales are mixed with adjacent communities and are not exclusive to the City of Eastvale. Thus, the continuity of property values is disrupted; and
WHEREAS, The City of Eastvale is also concerned about possible delays in response efforts in the event of a large-scale emergency such as wildfire, which has become fairly common; and
WHEREAS, Eastvale residents’ eligibility for sport league participation is impacted because many associations and sport entities set team limits and restrictions based on ZIP Codes; and
WHEREAS, The City of Eastvale’s independent ZIP Code advocacy efforts have been widely supported by federal, state, county, and local community members, including United States Senator Alex Padilla, United States Senator Dianne Feinstein, United States Representative Ken Calvert, United States Representative Norma Torres, Riverside County Supervisor Karen Spiegel, the City of Chino, the City of Corona, the City of Norco, and the City of Ontario, the Chino Valley Chamber of Commerce, the Eastvale Chamber of Commerce, the Eastvale Chinese American Association, the Eastvale Kiwanis Club, Norco College, and the Riverside County Sheriff’s Department; and
WHEREAS, United States Representatives Ken Calvert and Norma Torres have introduced federal legislation granting the City of Eastvale a new and independent ZIP Code; and
WHEREAS, Granting the City of Eastvale a new and independent ZIP Code would address its emergency management, public safety, business attraction and retention, and insurance coverage challenges caused by factors that are outside of its control; now, therefore, be it
Resolved by the Senate and the Assembly of the State of California, jointly, That the Legislature urges the Congress of the United States to work with President Joseph R. Biden to authorize assigning the City of Eastvale an independent ZIP Code; and be it further
Resolved, That the Secretary of the Senate transmit copies of this resolution to the President and the Vice President of the United States, to the Speaker of the House of Representatives, to the Majority Leader of the Senate, and to each Senator and Representative from California in the Congress of the United States, and to the author for appropriate distribution.
O
97 Res. Ch. 105 — 2 —
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WHITE
PAPER
National ZIPCode Advocacy work group
P r e p a r e d I n C o l l a b o r a t i o n w i t h
THE CITY
OF EASTVALE,
CALIFORNIA
P r e p a r e d B y
311
Abstract
ZIP Code Background
Shared Issues
Affected Municipalities
Caledonia, WI
Castle Pines, CO
Centennial, CO
Eastvale, CA
Lone Tree, CO
Mount Pleasant, WI
Silver Cliff, CO
Somers, WI
Superior, CO
Call to Action
Attachments
1 2
3 6
06 06
07 07
09 09
09 10
11 13
14 16
49 79
82 85
TABLE OF CONTENTS
White Paper
National ZIP Code
Advocacy Work Group
Caledonia, WI
Castle Pines, CO
Eastvale, CA
Lone Tree, CO
Somers, WI
Mount Pleasant, WI
312
This white paper highlights the pitfalls of
lacking a unique ZIP code and the urgent
need for independent ZIP codes for the
contained municipalities.
The lack of a definitive ZIP code often
results in communities being overlooked
and omitted in an amalgam of ways,
including issues with emergency
management, sales tax collection, mail
delivery, voting, and establishing
community identity.
ABSTRACT
White Paper
National ZIP Code
Advocacy Work Group
313
In 1963, the U.S. Post Office
Department, predecessor of the
United States Postal Service (USPS),
introduced the nationwide five-digit
Zoning Improvement Plan (ZIP) to
improve the efficiency of mail sorting
and delivery. Twenty years later, USPS
introduced ZIP+4 codes which
enabled the sorting of mail to be
done by block, street, or building.
The Postal Service has designed ZIP
codes so that the first number
represents a general geographic area.
For example, codes in the Northeast
region begin with “0” and codes in the
West coast begin with “9.” The next
two digits represent the regional
areas, and the last two digits
represent the specific post offices or
postal zones.
ZIP CODE BACKGROUND
omers in these impacted
communities. A simple majority
(minimum of 51 percent) must vote in
favor of the ZIP code boundary
change for implementation.
History of Zip Codes
ZIP Code Boundary
Review Process
Alternatives
Alternative accommodations that do
not involve restructuring the Postal
Service’s existing delivery system
include requesting an Alternate
Preferred Last Line (APLL) or a Place
Name Change (PLL).
Legislative Action
Congress can introduce legislation
that, if enacted, would require USPS
to create a unique ZIP code for the
specified community. Most recently,
Section 1009 of the 2006 Postal
Accountability and Enhancement Act
required the allocation of unique ZIP
codes for Auburn Township, Ohio;
Hanahan, South Carolina; Bradbury,
California; and Discovery Bay,
California.
Within the 118th Congress, there are
currently five legislative bills (S 278,
H.R. 860, H.R. 696, H.R. 169, and H.R.
3441) calling for the allocation of
independent ZIP codes for their
respective municipalities.
Entities can submit a formal letter
to USPS requesting a formal ZIP
code boundary review. If accepted,
the Postal Service will survey custPage 2 of 87
314
In September 2022, the City of
Eastvale experienced a magnitude 3.6
earthquake within the portion of its
The lack of a unique ZIP code causes
several issues for municipalities
regarding the deployment of first
responders and public safety record
management. During the COVID-19
Pandemic, many agencies utilized ZIP
code data to conduct contact-tracing,
aggregate testing results, and identify
needs for Personal Protection
Equipment. Unfortunately, data for
municipalities falling between
overlapping ZIP code boundaries did
not allow local, regional, state, or
national elected officials to have realtime accurate data on how to respond to the pandemic. When
public safety occurrences are linked
to the incorrect city, there is potential
to delay local, state, and federal
support efforts, in turn putting
residents and infrastructure at risk.
SHARED ISSUES
Emergency
Management and
Public Safety
boundaries assigned the 91752 ZIP
code. The United States Geological
Survey (USGS) reported the
earthquake in the unincorporated
community of Mira Loma, which no
longer exists. Should more hazardous
emergencies occur, the
misidentification of a jurisdiction
could lead to disastrous outcomes
due to improper deployment of aide.
While local residents may be familiar
with the region, those unfamiliar with
the area may be confused or misled
when attempting to obtain accurate
information during an emergency
situation. It is important that
emergency responders are not being
led to wrong addresses due to the
fact that some neighboring cities
possess streets with identical names.
Thus, it is imperative that concerned
citizens and emergency personnel
have the ability to travel to their
correct destinations in a timely
manner. However, the current ZIP
Code situation puts proper
emergency response and travel into
question.
Limitations in efficiency in record
keeping and communication can also
be an outcome of misaligned ZIP
code boundaries.
Lone Tree, Colorado’s Police
Department has reported issues
related to convicted criminals being
released into the community, as their
addresses have an 80124 ZIP code
(which is primarily Lone Tree) but
315
Many firms utilize ZIP codes to
conduct market research and void
analyses. In turn, communities
without a unique ZIP code are often
overlooked by businesses. This
oversight may stem from a variety of
factors: there may already be a branch
within the ZIP code but miles away
from the community; or the
community may have demographics
that are ideal for the business, but the
overall ZIP code may not reflect the
same demographics.
The misidentification of store
branches is common within
municipalities lacking an
independent ZIP code. Misidentified
stores are also susceptible to
improperly taxing patrons, as they
may be unsure which jurisdiction’s
sales tax rate they must abide by.
Business Attraction
& Retention
Mail Delivery
Repeated street names within the
same ZIP code boundary often results
in the misdirection of mail, packages,
and even freight deliveries. Many of
the contained municipalities also lack
a postal location, thus exacerbating
confusion and delays in mail
deliveries.
city they do not live in.
In the case of Eastvale, having a place
of residence improperly associated
with another city can cause higher
insurance rates.
Eastvale shares its 92880 ZIP code
with its neighboring city, Corona, a
high-risk area for wildfires. Despite
Eastvale not being deemed a highrisk zone by CalFire, the City’s shared ZIP code impacts residents’ insurance
rates. While most residents
experience increases in their
insurance rates, some are unable to
obtain coverage at all.
Insurance Rates
their residence is located miles
outside of the City in a different
jurisdiction. The City has also reported
the lack of an independent ZIP code
affects analytics and causes a need for
additional geocoding and error
checking within their record
management systems.
The lack of an independent ZIP code
can result in residents paying higher
insurance premiums, or the outright
denial of coverage. This is often
because the respective ZIP code may
be coded as a city which is considered
a high-risk area. Affected residents are
forced to pay premiums based on a
Polling Place &
Elections
Inconveniences of overlapping ZIP
code boundaries are highlighted
during local election season, as many
residents are confused about the
jurisdiction they should be participati316
ity identity can hinder efforts to
garner support for issues affecting a
specific community. Additionally, the
lack of an independent ZIP code can
impede community morale and
participation in community events
and initiatives that can improve the
social environment within a
municipality.
Moreover, the lack of a unique ZIP
Code makes it much more difficult to
create a sense of place within a
community. The City of Eastvale is in
the process of constructing a lifestyle
center that will serve as Eastvale’s
Downtown core. Eastvale desires to
develop a lifestyle center that will be
inviting to everyone, by cultivating
community cohesion and creating a
space all Eastvale residents can call
home. However, confusion over
something so essential, that is
knowing the City where one lives, is
necessary for residents to call that
future destination home. Thus, an
independent ZIP code is necessary to
highlight what makes a community a
unique place to be a part of.
Establishing
Community Identity
ng in for local elections. Should a
resident not know which jurisdiction
they belong in, there is also the
possibility that the citizen may not be
aware of who they are voting for,
measures and propositions that affect
their community, and ordinances that
may impact the resident directly. Not
only do citizens miss out on
participating in one of the most
important civic duties, but residents
may also develop misperceptions
about ordinances and laws that have
no impact on their community. The
United States already suffers from one
of the lowest voter turn-out rates in
the developed world and the lack of
an independent ZIP Code has further
complicated civic participation in
local municipalities.
This issue is especially pronounced in
younger cities. The lack of a communEstablishing a community identity becomes a greater challenge for
communities lacking their own
unique ZIP code. In tandem with the
aforementioned issues, the use of
mailing addresses from neighboring
jurisdictions essentially strips a part of
the contained communities’ identities
and pride.
317
The Village of Caledonia, incorporated
in 2005, is in Racine County in the
southeastern portion of the State of
Wisconsin. Caledonia has a
population of over 25,000 and covers
approximately 48 square miles. It is
contained within the larger
Milwaukee Metropolitan area and is
approximately 75 miles north of
Chicago, IL.
Caledonia currently has six ZIP codes
that impact the city, but only one that
is directly linked to Caledonia (53108).
The Village is currently in the process
of a ZIP Code Boundary Review so
that “Caledonia” can be used as the
recognized name for the five other
ZIP Codes within its municipality.
Albeit a good first step, Caledonia is
interested in being serviced by one
independent ZIP Code.
The Village of Caledonia, Wisconsin, is
represented on HR860 in the 118th
Congress.
AFFECTED MUNICIPALITIES
Caledonia, WI
ZIP Codes: 53108, 53126,
53402, 53404, 53405, 53406
Castle Pines, CO
ZIP Codes: 80134, 80108
Consequently, the Castle Pines
business community loses revenue
Incorporated in 2007, Castle Pines is
one of the newest cities in the State of
Colorado. Geographically, Castle Pines
is 9.5 square miles. The City is in the
southern Denver metropolitan area
and about 30 minutes from Denver
proper. As of today, Castle Pines has
two ZIP codes: 80108, which is shared
with the Town of Castle Rock and
unincorporated Douglas County, and
80134, which is shared with the Town
of Parker.
Overlapping ZIP Codes has caused
residents of Castle Pines several
grievances including but not limited
to incorrect permit, business, and
other government applications;
confusion over voting jurisdictions;
ineligible jury duty notices; confusion
about school districts; and concerns
about home valuation. Castle Pines
has engaged its Congressional
Representative, Ken Buck, to
document the need for an
independent ZIP Code. Since its
incorporation, the City has submitted
numerous requests and reported the
impacts associated with a lack of a
unique ZIP Code.
318
During the March 7, 2023, City Council
meeting, Centennial’s City Council dirThe City of Centennial, CO is a Denver Metro Area suburb that was
incorporated in 2001. It is home to
approximately 108,000 residents and
over 5,000 businesses. Centennial
shares six different ZIP codes (80016,
80111, 80015, 80121, 80112, and 80122)
with its municipal neighbors and
Arapahoe County.
Centennial, CO
ZIP Codes: 80015, 80016,
80111, 80112, 80121, 80122,
80155, 80161
Eastvale, CA
ZIP Codes: 91752, 92880
Incorporated in 2010, Eastvale is the
second youngest city within the state
of California. Located in northwestern
Riverside County, with a growing
population of over 71,000, Eastvale is
13.1 square miles and “landlocked” by
the cities of Chino, Jurupa Valley,
Ontario, Corona, and Norco.
The lack of an independent ZIP code
creates issues for municipalities
seeking federal funding for
community development projects
directed City staff to analyze applying
for a Centennial specific ZIP code(s) or
changing its ZIP code boundaries, for
the purpose of community identity.
More specifically, Centennial’s City
Council directed City staff to explore
changing the Primary or Preferred
city name for the four Centennial ZIP
codes in which Centennial addresses
represent a majority or plurality, and
to explore the feasibility of a ZIP code
boundary review change. City staff
will concurrently meet with
Representative Jason Crow’s staff
regarding sponsoring existing
legislation to direct USPS to assign a
new ZIP code for Centennial or a ZIP
code boundary change to match with
municipal boundaries more closely.
because the ZIP code does not
coincide with City boundaries.
Multiple ZIP codes confuse deliveries,
receipt of mail, and patronage as
wayfinding programs are based on
ZIP codes and send drivers to the
wrong location.
The City of Castle Pines is a fullfledged city that has quickly become one of the fastest-growing cities in
Douglas County and the Front Range.
Establishing a ZIP code for the City is
vital to the growth and sustainability
of Castle Pines.
Castle Pines, Colorado, is represented
on HR860 in the 118th Congress.
319
The City has engaged both of its
Congressional Representatives,
Congressman Ken Calvert (who
represents the southern portion of
Eastvale), and Congresswoman
Norma Torres (who represents the
northern portion of Eastvale), in its
effort to obtain a unique ZIP code. In
2021, Congressman Calvert submitted
a formal letter to USPS requesting a
ZIP Code Boundary Review. The City
of Eastvale then submitted a formal
letter in 2022 for a ZIP Code Boundary
Review. However, both requests from
the Congressman and the City were
rejected in 2022. The City
subsequently submitted an Appeal
Letter requesting the denial to be
rescinded. In June 2023, the Postal
Service denied the appeal request,
but offered to survey “92880”
residential addresses to change the
official municipality name from
“Corona” to “Eastvale.” This alternative
fails to rectify most of the City’s ZIP
code-related issues as the City is still
left with two ZIP Codes. This could
that aim to enhance the quality of life
for its residents. The County of
Riverside Department of Housing and
Workforce Development (HWS)
conducts a Community Needs
Assessment Survey for its Five-Year
Consolidated Plan which aims to
establish community needs for HUDCPD funding. The survey asks respondents to rank potential
programs based on their need within
the community. Results are
categorized by city, using only the ZIP
code provided. The desires of Eastvale
residents may be improperly
represented, as the City shares its two
ZIP codes with three other cities.
also isolate residents of the “91752”
portion of Eastvale from receiving the
same treatment as those who live in
“92880”. This proposal from USPS also
fails to address the issue of creating
community identity and cohesion,
ensuring that mail will be delivered
correctly, ensuring that wayfinding
platforms will direct users to the
correct destination, the elimination of
emergency management concerns,
and the problem caused by
residential addresses with duplicate
street names.
Additionally, two congressional bills
were introduced in the House of
Representatives to grant Eastvale a
new and independent ZIP code. HR
696 was introduced by Congressman
Calvert and co-sponsored by
Congresswoman Norma Torres and
would require the USPS to grant
Eastvale a new and independent ZIP
code within 180 days upon the bill’s
passage. Furthermore, Eastvale is also
represented on HR 860 and is cosponsored by Congressman Calvert.
This bill would not only grant Eastvale
an independent ZIP code upon its
passage but would also include other
communities across the United
States.
The City of Eastvale has also engaged
its state and county leaders to assist
in its efforts. California State Senator
Richard Roth introduced State
Resolution 3 to the California State
Senate, which calls on the President
and Congress to grant Eastvale a new
and independent ZIP Code. The
resolution was passed and signed by
Governor Newsom on June 20, 2023.
320
With the aid of County Supervisor
Karen Spiegel, the County of Riverside
also officially adopted a resolution
calling on the President and Congress
to act on granting Eastvale a new and
independent ZIP code.
ately 30 miles south of Milwaukee and
60 miles north of Chicago. Mount
Pleasant has a population that
exceeds 27,000 and is comprised of 36
square miles.
In 2022, the Village of Mount Pleasant,
Wisconsin worked closely with
Congressman Bryan Steil and Senator
Ron Johnson to introduce two bills,
H.R. 9123 and S. 5075, to designate
single, unique ZIP codes for three
Wisconsin communities – Somers,
Mount Pleasant, and Caledonia – to
ensure all residents of the same
community fall under a single ZIP
code.
The Village of Mount Pleasant,
Wisconsin, is represented on H.R. 860
in the 118th Congress.
Silver Cliff, CO
ZIP Code: 81252
The City of Lone Tree is a home rule
municipality in Douglas County,
Colorado that was incorporated in
1996. Part of the Denver – Aurora –
Lakewood, Colorado Metropolitan
Area, the city has a population of
approximately 14,000 and has a total
land area of 9.69 square miles.
While still in the early stages of its
advocacy efforts, Lone Tree
acknowledges that the lack of a
unique ZIP Code limits community
cohesion. Like other municipalities in
Colorado, Lone Tree has had issues
with sales tax remittances.
Lone Tree, CO
ZIP Codes: 80124, 80123, 80112
Mount Pleasant, WI
ZIP Codes: 53126, 53177,
53403, 53404, 53405, 53406
Mount Pleasant is a village in Racine
County, Wisconsin incorporated in
2003. The Village is located approximIncorporated in 1879 and spanning approximately 15.5 square miles, the
Town of Silver Cliff is the most
populous municipality in Custer Cou321
ngresswoman Lauren Boebert
introduced another similar bill.
However, these bills were only
introduced into Congress and never
made much progress. Currently,
Congresswoman Brittany Pettersen
has introduced a bill (HR 3441 – Silver
Cliff Community Act) and is in the
process of advocating for support for
this bill.
The Town of Silver Cliff is advocating
for the passage of H.R. 3441, a
legislative bill which would restore the
use of the 81249 ZIP Code, as staff
doubts that the USPS ZIP Code
Boundary Review process will yield
any favorable results.
Somers, WI
13 ZIP Codes (See Below)
The Village of Somers is in Kenosha
County, Wisconsin, with a population
of about 8,400 residents. Somers was
incorporated in 2015 and covers about
25 square miles.
In the Fall of 2022, the Village of
Somers requested that the Postal
Service conduct a ZIP Code Boundary
Review. Currently, Somers has 13
different ZIP Codes within its
jurisdiction.
nty Colorado with a population of
around 650 residents.
The Town of Silver Cliff previously had
a single and unique Zip Code (81249)
since the inception of the United
States Postal Service. However, in 1991
when the Silver Cliff/Westcliff Post
Office was constructed, the Postal
Service informed residents of Silver
Cliff that they would no longer be able
to use “81249” as their designated ZIP
Code. The removal of the “81249” ZIP
Code was done without public notice
or input from citizens. As a result, the
Town of Silver Cliff has been forced to
use the ZIP Code, “81252”, which
belongs to the neighboring town of
Westcliffe.
Consequently, Silver Cliff’s loss of an
independent ZIP Code has resulted in
the loss of thousands of dollars in
sales tax revenue from online, out-ofcounty, and out-of-state sales since 1991. It is conservatively estimated
that the financial disparagement and
economic harm has cost the Town of
Silver Cliff approximately $750,000 in
sales tax revenue since the removal of
the “81249” ZIP Code in 1991.
Many previous mayors have
attempted to regain the use of the
“81249” ZIP Code. During the past
seven years of Mayor H.A. Buck
Wenzel’s tenure, several
Congressional representatives have
attempted to introduce pieces of
legislation to restore the 81249 ZIP
Code. Congressman Scott Tipton
introduced a “Drop Bill” mandating
that USPS allow the reuse of the
81249 ZIP Code. A few years later, Co322
their registration reassigned to other
municipalities, which results in
Somers losing out on funding and
credits that are ZIP Code-based.
In addition to submitting a ZIP Code
Boundary Review Request, the Village
of Somers has sought the aid of
elected officials who were able to
incorporate their desire for an
independent ZIP Code within House
Resolution 860. The Village of Somers
is also conducting outreach to
community partners and
stakeholders for letters of support.
Additionally, this has also affected
public safety and the ability of first
responders to provide timely, lifesaving care. A major incident led to the renaming of one of the village’s
streets after firefighters from the
wrong department were dispatched
to the call because of two residences
in two different municipalities who
shared the same address and ZIP
Code. It is also important to note that
residents in one of Somers’ senior
citizen complexes with a Sturtevant
mailing address have unintentionally
called the Sturtevant fire station in an
adjacent county to request assistance,
which has led to delayed response
times. Finally, it is also worth noting
that vehicles located in Somers have
Residents and community members
of Somers have faced several issues as
a result of sharing multiple ZIP Codes.
Landlords have expressed that
because their properties are listed as
belonging to other municipalities,
many have struggled to lease their
units and have even lost potential
tenants.
Superior, CO
ZIP Code: 80027
The Town of Superior’s history to
obtain a unique ZIP code has
spanned four decades with no
resolution. As a result, the Town of
Superior is erroneously labeled as
“Louisville” and continues to
experience the adverse effects of not
possessing an independent ZIP Code.
Town Staff and residents hope to
obtain an independent ZIP Code, espSuperior is a statutory town in Boulder County, Colorado that was
incorporated in 1904. The town is
comprised of about 4 square miles
and has a population of more than
13,000.
Zip Code Designated City by USPS
53171
53405
53141
53406
53403
53158
53104
53126
53177
53143
53142
53140
53144
Village of Somers
City of Racine
City of Racine
City of Racine
Village of Pleasant Prairie
Village of Bristol
Village of Caledonia
Village of Sturtevant
City of Kenosha
City of Racine
City of Kenosha
City of Kenosha
City of Kenosha
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ecially as Superior is currently
undergoing significant growth. To put
the Town’s growth into perspective,
the Town had 101 households and a
population of 250 in 1988, but as of
current, the Town now boasts over
5,000 households and a population of
over 13,000.
One of the challenges encountered
by Town staff is the improper labeling
of locations on Esri’s ArcGIS software.
While some locations are correctly
addressed as “Superior”, other
locations automatically default to the
“Louisville” nomenclature. This has
cost staff time due to the necessity of
having to “clean” the data to make it
usable. Secondly, because several
addresses within the Town are
mislabeled as “Louisville”, the Town
has encountered issues in ensuring
that Census data is accurate.
Additionally, Town staff have been
unable to verify that Superior’s sales
taxes have not been allocated to
Louisville. It is estimated that
Superior’s loss in annual revenue is
approximately in the hundreds of
thousands of dollars.
As of 1988, the Town was given
permission to use “Superior” in its
mailing addresses instead of
“Louisville”. In January of 1992, the
Town formally submitted a ZIP Code
Boundary Review request, however,
this request was subsequently denied
in September 1993. The Town of
Superior then held discussions with
the United States Postal Service in
September of 1997 to request that a
post office be placed in the Town and
that a new and unique ZIP Code be
assigned. Following these discussions
with the United States Postal Service,
the Superior Chamber of Commerce
circulated a petition to gather
signatures in support of obtaining a
new Zip Code, for the purpose of
sending these letters to elected
officials.
In April 2000, Congressman Mark
Udall sent a letter to the Postmaster
General, William Henderson, to
request a ZIP Code Boundary Review
as it was believed that there were
compelling reasons to justify a unique
ZIP Code for Superior. However, the
request was denied by the United
States Postal Service in June of 2000.
Unfortunately, subsequent efforts
have led to similar negative
outcomes.
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The represented communities have engaged
their local and congressional representatives to
document the need for independent ZIP codes.
These represented communities face a
multitude of issues because of ZIP codes that do
not align with jurisdictional boundaries. The lack
of a unique ZIP code results in issues
surrounding emergency management and
public safety, business attraction, insurance rates
and coverage, mail delivery, polling places and
elections, and community identity.
The municipalities within our Coalition are no
longer alternative city names for areas that were
previously unincorporated. Establishing
independent ZIP codes for these municipalities
is vital to the growth and sustainability of these
communities.
CALL TO ACTION
White Paper
National ZIP Code
Advocacy Work Group
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CALEDONIA, WISCONSIN
Attachments
NATIONAL ZIP CODE ADVOCACY
WORK GROUP WHITE PAPER
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The Village of Caledonia is in Racine County in the southeastern portion of the State of Wisconsin. Caledonia has a population of over 25,000 and covers approximately 48 square miles. It is contained within the larger Milwaukee Metropolitan area and is approximately 75 miles north of Chicago, IL.
Caledonia has the following ZIP Codes in use within our municipality:
53108 – Caledonia
53126 – Franksville
53402 – Racine / Wind Point
53404 – Racine / Mount Pleasant
53405 – Racine / Elmwood Park / Mount Pleasant
53406 – Racine / Mount Pleasant
We are currently in the process of a Boundary Review so that we can use “Caledonia” as an “OTHER CITY
NAMES RECOGNIZED FOR ADDRESSES IN THIS ZIP CODE™” for all ZIP Codes within our municipality. It appears the Boundary Review has been approved and changes may occur in mid-August.
While a Boundary Review is a great first step, it would be beneficial for our entire municipality to be serviced by one ZIP Code assigned to the Village of Caledonia. We unsuccessfully attempted the Boundary Review process several years ago; however, this would mark our first attempt at establishing our own ZIP Code.
Establishing an independent ZIP Code would help with our identity as a community and our branding efforts. Residents and guests often do not realize they are in Caledonia. Due to the absence of a Caledonia ZIP code in most of our addresses, people frequently believe they are in the City of Racine, or another municipality listed above. This creates a great deal of confusion, especially when they are seeking Village services.
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CASTLE PINES, COLORADO
Attachments
NATIONAL ZIP CODE ADVOCACY
WORK GROUP WHITE PAPER
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Zip Code Request | 80188
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CALL TO ACTION:
Congress members:
- We urge you to support H.R.860 in the House.
House Commitee on Oversight and Accountability:
- We urge the House Commitee on Oversight
and Accountability to provide favorable
consideration to H.R. 860 and move the
legislation forward.
Senators:
- We ask that you have your staff communicate
support H.R.860 in the House.
- We urge you to initiate matching legislation in
the Senate or amend S.B.278 to match H.R.860.
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Castle Pines ZIP Code Request
SUMMARY ASK: The City of Castle Pines desires to acquire the single unique ZIP Code of 80188 ISSUE: Having an independent ZIP Code is not only essential to the identity of our community but crucial in ensuring the safety and well-being of our residents and safeguarding our longterm economic vitality. The City of Castle Pines Currently has two zip codes assigned to it 80134 (Town of Parker) and 80108 (Town of Castle Rock and unincorporated Douglas County) - Emergency Management and Public Safety: In the event of a significant emergency that requires a response from Federal or State agencies, our community would very likely experience a delay in emergency response times from those agencies. In emergencies, every second is vital to ensuring an individual’s probability of survival. Accurate COVID data was limited due to numerous agencies using ZIP Codes for data analysis. - Business Atraction and Retention: Major retailers, commercial developers, brokers, and the business community generally evaluate business expansion opportunities based on trade areas grouped by ZIP codes. Our community has experience challenges in the real estate industry due to the lack of an independent ZIP code. Demographics in our community are particularly unique and atract a different set of vendors and businesses.
Not having a separate ZIP Code can cause our community to lose business opportunities, thereby impacting the communities’ commercial tax revenues. - Sales Tax Collection: Overlapping ZIP Codes and neighboring communities has resulted in a significant financial impact on the City due to sales tax being incorrectly distributed along with requiring increased local expenses to audit businesses. Colorado municipalities rely on sales tax for virtually all citizen services. - Insurance Rates: Having an address improperly associated with another jurisdiction can lead to higher insurance rates for our residents.
- Mail Delivery: Our residents constantly and continually experience packages and mail are delivered to incorrect addresses or never arrive.
- Resident Impacts:
o Overlapping Zip Codes has caused incorrect permit, business, and other government applications.
o Residents have been confused about where to vote.
o Residents have received jury notices when they were not eligible to serve. o Frustrated home buyers looking to purchase a house in a specific city so their children can atend a specific school district.
o Homeowners feel housing values diminished because their mailing address isn’t where they live.
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ADDITIONAL INFORMATION:
-This is a national issue, with over 25 municipalities requesting ZIP Code changes from 10 states, including California, Colorado, Florida, New Hampshire, New Jersey, New York, Texas, Virginia, and Wisconsin.
-National ZIP Code Coalition communities across this country have been requesting ZIP Code changes since 1989.
-The USPS starts with NO!
-The last successful Congressional legislative action on local ZIP Code requests was in 2006.
CALL TO ACTION:
Congress members:
-We urge you to support H.R.860 in the House.
House Commitee on Oversight and Accountability:
-We urge the House Commitee on Oversight and Accountability to provide favorable consideration to H.R. 860 and move the legislation forward.
Senators:
-We ask that you have your staff communicate support H.R.860 in the House. -We urge you to iniate matching legislaon in the Senate or amend S.B.278 to match H.R.860.
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The Need for an
Independent Zip Code
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The following highlights the need to correct the
incongruency between perception and reality and
establish Castle Pines as a vibrant, unique place with its own ZIP code:
Background
The lack of a definitive ZIP code impacts the City's identity and economic culture. The ability to diversify and
strengthen the City’s tax base is central to its
fiscal health and sustainability. ZIP codes are not always aligned with municipal boundaries. As of today, Castle Pines has two ZIP codes: 80108, which is shared with both the Town of Castle Rock and unincorporated Douglas County,
and 80134, which is shared with the Town of Parker.
Where is Castle Pines?
This is a common question, even from those who reside
less than five miles away within the same county. Castle Pines is one of the newest cities in the State of Colorado, incorporated in 2007.
Geographically, Castle Pines is 9.5 square miles. Castle Pines is in the south metro area and about 30 minutes from
Denver. Castle Pines' proximity to numerous transportation corridors, the Denver Technical Center, Downtown Denver, and Denver International Airport make it a hub of the
region and a part of a fast-growing global economy.
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What’s the Problem?
Without a definitive ZIP code, Castle Pines is often
overlooked and omitted from consideration by commercial developers and businesses, affecting our sales tax base.
Since incorporating in 2007, Castle Pines has been a
growing full-fledged city. Like other cities, Castle Pines competes for commercial development and commercial
developers make business decisions based on the 1- mile, 3-mile, and 5-mile trade areas. ZIP codes set these trade areas. Without an independent ZIP code, Castle Pines'
population demographics are grouped with residents from neighboring cities - leaving out crucial information that is specific to the demographics of Castle Pines residents.
Demographics in Castle Pines are unique and may attract a different set of commercial vendors than surrounding
communities.
Castle Pines is one of the Metro Area's fastest-growing cities. In 2018 the population was approximately 10,500, and today the population is estimated at 14,500. The City's projected build-out is for a population of 33,000 and
minimally another three million square feet of commercial development. The City's residents have an average age of 41 years old and the median income is over $181,922,
making the community one of the highest median
household income communities in the state. 47% of the
population has a bachelor's degree, and another 26% have a graduate degree. With this demographic, commercial
developers see an opportunity to do business in Castle
Pines. Castle Pines has incurred difficulty from the
development community because our trade area is not
distinct as the ZIP codes pull economic data from
surrounding communities versus evaluating solely Castle Pines' data, making it challenging to carve out Castle Pines as a niche market in the region.
Castle Pines residents are assigned mailing addresses that may bear the name of Castle Rock and not Castle Pines
despite being within City limits. Having an address
improperly associated with another city causes higher
insurance rates, issues with registering vehicles, and
paying incorrect taxes and fees.
Businesses have mistakenly filed for business licenses in Castle Rock while residents have mistakenly filed for
construction permits in Castle Rock, in both situations they had to get refunds and come to Castle Pines to start over.
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A lack of a definitive ZIP code causes confusion with voter registration, misdirected property and sales tax revenues, and decreased property values as comparable sales are often mixed with adjacent communities and not exclusive to
Castle Pines. Thus, the continuity of property values is disrupted.
During COVID, many agencies used ZIP Code data, which did not allow local, regional, state, or national elected officials to have accurate data on how to respond to the pandemic.
This issue continues to persist at the local level with first responders, which may delay the necessary emergency aid needed.
When these occurrences are linked to the incorrect City, it has the potential to delay local, state, and federal support efforts, which puts our residents and infrastructure at risk.
There are many situations where adjacent communities
have the same or similar street names, and ZIP Code data is another data point to ensure accurate response and the
well-being of our citizens.
The need to use mailing addresses from neighboring
jurisdictions essentially strips a part of Castle Pines' hardearned community identity and pride. This issue is particularly pronounced for Castle Pines because the City is only 15 years old and still developing into a full-service city.
Without a postal location, we are associated with the Castle Rock and rural Douglas County routes rather than the
suburban zones in Castle Pines. This confusion exacerbates delays in mail deliveries.
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Formal Request to Establish Independent Zip Code
The City engaged its Congressional Representative, Ken
Buck, to document the need for an independent ZIP code.
Since its incorporation in 2007, the City has submitted requests and reported the impacts associated with a lack of an independent ZIP code. The Castle Pines business
community loses revenue because the ZIP code does not
coincide with the City boundaries. Multiple ZIP codes
confuse deliveries, receipt of mail, and patronage as
mapping programs are based on ZIP codes and send
drivers to the wrong location.
Receipts from businesses located in Castle Pines show
Castle Rock as their location. The City of Castle Pines is a full-fledged city that has quickly become one of the
fastest-growing cities in Douglas County and the Front
Range. Establishing a ZIP code for the City is vital to the growth and sustainability of Castle Pines.
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Formal Request to Establish Independent Zip Code
The City engaged its Congressional Representative, Ken Buck, to document the need for an independent ZIP code. Since its incorporation in 2009, the City has submitted requests and reported the impacts associated with a lack of an
independent ZIP code. The Castle Pines business community loses revenue because the ZIP code does not coincide with the City boundaries. Multiple ZIP codes confuse deliveries, receipt of mail, and patronage as mapping programs are
based on ZIP codes and send drivers to the wrong location.
Receipts from businesses located in Castle Pines show Castle Rock as their location. The City of Castle Pines is a full-fledged city that has quickly become one of the fastest-growing cities in Douglas County and the Front Range. Establishing a ZIP code for the City is vital to the growth and sustainability of Castle Pines.
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ZIP CODE MAPS
City of Castle Pines Existing Zip Code Boundaries
City of Castle Pines Single Zip Code Request | 80188 Proposed
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CONGRESSIONAL LEGISLATION H.R. 860
Author: Congressman Diaz-Balart (R-FL-26)
Co-Sponsors: Congressmembers Wasserman Schultz (D-FL-25), Stell (R-WI-1), Calvert (R-CA-41), Buck (R-CO-4) and Torres (D-CA-35)
Introduced: February 7, 2023
House Committee: Oversight and Accountability
Details: Requires the USPS to grant new ZIP codes to the following communities within 270 days upon the bill’s passage:
•Eastvale, California
•Miami Lakes, Florida
•Hollywood, Florida
•Somers, Wisconsin
•Mount Pleasant, Wisconsin
•Caledonia, Wisconsin
•Castle Pines, Colorado
Congress members: We urge you to support H.R. 860 in the House.
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[ 117H462]
..................................................................... (Original Signature of Member)
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1 CONGRESS
SESSION
TH
ST H. R.860
Mr. D -BALARTintroduced the following bill; which was referred to the Committee on
To establish new ZIP Codes for certain communities, and for other purposes.
IN THE HOUSE OF REPRESENTATIVES
Not later than 270 days after the date of enactment
of this Act, the United States Postal Service shall designate a single, unique ZIP Code for each of the following communities:
(1)Miami Lakes, Florida.
(2)Hollywood, Florida.
To establish new ZIP Codes for certain communities, and for other purposes.
Be it enacted by the Senate and House of Representatives of the United States of America in Congress assembled, IAZ
l l l l l l l l l l l l l l
A BILL
1 2
3 4
5 6
7 8
9 SECTION 1. ESTABLISHING NEW ZIP CODES.
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January 25, 2023 (2:55 p.m.)
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2 (3)Village of Somers, Wisconsin.
(4)Village of Mount Pleasant, Wisconsin.
(5)Village of Caledonia, Wisconsin.
(6)Eastvale, California.
(7)Castle Pines, Colorado.
1 2
3 4
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THIS IS A
GROWING
NATIONAL
ISSUE
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. . . . .
.,
.
..
innelon
ePending additions to
bills *On bill(s)
, 0
Superior• Centenai i_
astle Pines,t-Lone Trt e;:-______;: �
Silver Cli
Village of Caledonia
NATIONAL ZIP CODE REQUESTS
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SB278
•
•
•
•
•
Ocoee, FL
Oakland, FL
Village of Estero, FL
The Villages, FL
Fort Myers, FL
•
•
Miami
Lakes, FL
Hollywood,
FL
SB278 &
•Village of Somers,
WI
•Village of Mount
Pleasant, WI
•Village of Caledonia,
WI
•Castle Pines, CO
•
HR860&
Eastvale
CA
• Fairlawn, VA
HR860 HR696 HR169
PENDING ADDITIONS TO BILLS:
•
•
•
Lone Tree, CO
Superior, CO
Centennial, CO
•
•
•
Silver Cliff, CO
Sargent, TX
Kinnelon, NJ
•
•
•
Swanzey, NH
Glendale, NY
Flanders, NY
•
•
Northhampton, NY
Riverside, NY
CURRENT ACTIVE LEGISLATION
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Jeff Toborg
Mayor
March 22, 2021
The Honorable Ken Buck
900 Castleton Road, Suite 112
Castle Rock, CO 80109
Representative Buck,
On behalf of the Town of Parker and the Town Council, I am writing to lend our support to the City of Castle Pines’ request for a single Zip Code of 80188 to be assigned to the entirety of the City boundary.
As you are aware, the Castle Pines municipal borders do not match ZIP Code borders, as the boundary is divided between Castle Rock and Parker ZIP Codes (80108 and 80134). This has presented multiple issues, especially for businesses, as ZIP Codes determine the city used in an address. Unfortunately, even if a home or business is within Castle Pines’ city limits, its mailing address may appear to be in another location.
Overlapping ZIP Codes within Castle Pines and amongst neighboring communities has resulted in significant financial impact to the City of Castle Pines due to sales tax being incorrectly distributed to the wrong city. Sales tax revenues rebated by states to the cities where they are collected are often misdirected because they are collected by merchants with ZIP Codes in different jurisdictions, or by merchants who mail their products to customers knowing only their ZIP Codes. This causes an unnecessary amount of work for our Finance Department.
In addition, overlapping ZIP Codes cause public safety concerns and confusion among prospective and new residents alike. In short, Castle Pines should be afforded their own identity not only through cityhood, but through the uniqueness of their postal identification.
The Town of Parker supports the City’s request and urge you and the rest of our Congressional Delegation to support this as well.
Sincerely,
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Jackie Millet
Mayor
March 26, 2021
cityoflonetree.com | 303.708.1818
9220 Kimmer Drive Suite 100, Lone Tree, CO 80124
Dear Representative Buck,
The City of Lone Tree writes to support the City of Castle Pines in their request that the zip code of 80188 be assigned to their city boundary.
This change would provide clarity, help build community identity, and more accurately identify the City in relation to neighboring jurisdictions. Lone Tree has seen many benefits from having an identifiable zip code. Much of our developed area resides in the zip code 80124 which is now largely associated with Lone Tree.
As always, thank you for your continued partnership and efforts on behalf of Douglas County communities.
Sincerely,
The Honorable Ken Buck
U.S. House of Representatives
Washington, DC 20515
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100 N. Wilcox Street, Castle Rock, CO 80104 Phone: 303-660-1374 Fax: 303-660-1024 Office of the Town Council
April 8, 2021
The Honorable Ken Buck
U.S. House of Representatives
Washington, DC 20515
Dear Representative Buck,
On behalf of the Town of Castle Rock, we are writing to lend our support to the City of Castle Pines request for a single Zip Code of 80188 to be assigned to the entirety of the City boundary.
Currently, the Castle Pines municipal borders do not match ZIP Code borders, as the boundary is divided between ZIP Codes 80108 and 80134. This has presented multiple issues, especially for businesses, as ZIP Codes determine the city used in an address. Unfortunately, even if a home or business is within Castle Pines’ city limits, its mailing address may appear to be in another location.
Overlapping ZIP Codes within Castle Pines and amongst neighboring communities has resulted in significant financial impact to the City of Castle Pines due to sales tax being incorrectly distributed to the wrong city. Sales tax revenues rebated by states to the cities where they are collected are often misdirected because they are collected by merchants with ZIP Codes in different jurisdictions, or by merchants who mail their products to customers knowing only their ZIP Codes.
In addition, overlapping ZIP Codes cause public safety concerns and confusion among prospective and new residents alike. Conflicting ZIP Codes can confuse home buyers who may be looking to purchase a house in a specific city so their children can attend a certain school district.
Other issues caused by overlapping ZIP Codes include:
• Higher automobile insurance rates for drivers who live in the suburbs but are charged city rates based on their ZIP Code.
• Residents who are confused about where to vote in municipal elections because they do not distinguish between their voting and mailing addresses. • Residents being sent jury duty notices when they are not eligible to serve based on their actual residence.
• Emergency service vehicles being misdirected by confusion over what city or town a call has come from, based on mailing address information.
• Homeowners feeling that their housing values are diminished because their mailing address places them in a different community.
We highly support the City’s request and urge you and the rest of our Congressional Delegation to support this as well.
Sincerely,
Mayor Jason Gray, Town of Castle Rock
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Jeff Toborg
Mayor
February 13, 2023
The Honorable Ken Buck
900 Castleton Road, Suite 112
Castle Rock, CO 80109
Representative Buck,
On behalf of the Town of Parker and the Town Council, I am writing to lend our support to the City of Castle Pines’ request for a single Zip Code of 80188 to be assigned to the entirety of the City boundary.
As you are aware, the Castle Pines municipal borders do not match ZIP Code borders, as the boundary is divided between Castle Rock and Parker ZIP Codes (80108 and 80134). This has presented multiple issues, especially for businesses, as ZIP Codes determine the city used in an address. Unfortunately, even if a home or business is within Castle Pines’ city limits, its mailing address may appear to be in another location.
Overlapping ZIP Codes within Castle Pines and amongst neighboring communities has resulted in significant financial impact to the City of Castle Pines due to sales tax being incorrectly distributed to the wrong city. Sales tax revenues rebated by states to the cities where they are collected are often misdirected because they are collected by merchants with ZIP Codes in different jurisdictions, or by merchants who mail their products to customers knowing only their ZIP Codes. This causes an unnecessary amount of work for our Finance Department.
In addition, overlapping ZIP Codes cause public safety concerns and confusion among prospective and new residents alike. In short, Castle Pines should be afforded their own identity not only through cityhood, but through the uniqueness of their postal identification.
The Town of Parker supports the City’s request and urge you and the rest of our Congressional Delegation to support this as well.
Sincerely,
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ZIP CODE OVERVIEW
•
•
•
•
The USPS introduced five-digit Zoning Improvement Plan (ZIP) codes in 1963 to improve the efficiency of mail sorting and delivery.
Since the 1960s, researchers and data analysts have been using ZIP codes as a tool for organizing and presenting data.
According to the USPS, postal ZIP codes do not always align with municipal boundaries since ZIP code boundaries are based on mail routes and delivery points.
Total Number of ZIP Codes: 41,683 (2022)
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CHANGING ZIP CODE BOUNDARIES
Method 1: USPS ZIP Code Boundary Review
Municipality or community group can submit a
formal letter to USPS requesting a formal ZIP code
boundary review.
According to the U.S. Congressional Research
Service, the USPS should identify all relevant
issues, quantify the operational impacts, meet with
the proponents, and provide a final determination
within 60 days of the request.
If accepted, USPS will survey customers who are
affected in the impacted communities.
A simple majority of survey respondents is
adequate for USPS to officially change the ZIP code
boundaries.
•
•
•
•
•A postal reauthorization bill that includes language for ZIP code boundary changes.
•Section 1009 of the Act required the creation of
unique ZIP codes for:
•Auburn, Ohio
•Bradbury, California
•Discovery Bay, California
•Hanahan, South Carolina
Members of Congress can introduce and pass legislation
to direct the USPS to change specific ZIP code
boundaries.
Method 2: Acts of Congress
Successful Example: Postal Accountability and
Enhancement Act (2006)
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EASTVALE, CALIFORNIA
Attachments
NATIONAL ZIP CODE ADVOCACY
WORK GROUP WHITE PAPER
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1 CONGRESS
SESSION
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ST H. R. 696
To direct the United States Postal Service to designate a single, unique ZIP Code for Eastvale, California.
FEBRUARY1, 2023
Mr. CALVERT(for himself and Mrs. TORRESof California) introduced the following bill; which was referred to the Committee on Oversight and Accountability
IN THE HOUSE OF REPRESENTATIVES
Not later than 180 days after the date of enactment
of this section, the United States Postal Service shall des- ignate a single, unique ZIP Code applicable to the area encompassing solely Eastvale, California.
To direct the United States Postal Service to designate a single, unique ZIP Code for Eastvale, California.
Be it enacted by the Senate and House of Representatives of the United States of America in Congress assembled, A BILL
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SECTION 1. SINGLE, UNIQUE ZIP CODE FOR EASTVALE,
CALIFORNIA.
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1 CONGRESS
SESSION
TH
ST H. R. 860
To establish new ZIP Codes for certain communities, and for other purposes.
FEBRUARY7, 2023
Mr. DIAZ-BALART(for himself, Ms. WASSERMANSCHULTZ, Mr. STEIL, Mr.
CALVERT, Mr. BUCK, and Mrs. TORRESof California) introduced the following bill; which was referred to the Committee on Oversight and Accountability
IN THE HOUSE OF REPRESENTATIVES
Not later than 270 days after the date of enactment
of this Act, the United States Postal Service shall designate a single, unique ZIP Code for each of the following communities:
(1) Miami Lakes, Florida.
(2) Hollywood, Florida.
(3) Village of Somers, Wisconsin.
To establish new ZIP Codes for certain communities, and for other purposes.
Be it enacted by the Senate and House of Representatives of the United States of America in Congress assembled, A BILL
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SECTION 1. ESTABLISHING NEW ZIP CODES.
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2 (4) Village of Mount Pleasant, Wisconsin.
(5) Village of Caledonia, Wisconsin.
(6) Eastvale, California.
(7) Castle Pines, Colorado.
•HR 860 IH
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Board of Supervisors County of Riverside
WHEREAS, the City of Eastvale was incorporated on October 1, 2010. Located in Riverside County, prior to incorporation Eastvale was predominantly dairy farms and agricultural land.
WHEREAS, the United States Postal Service uses Zone Improvement Plan, otherwise known as ZIP codes, as a means to route mail and deliver packages. ZIP codes assist the U.S. Postal Services’ obligation to provide quality mail delivery to the American public at reasonable prices .
WHEREAS, the City of Eastvale shares the ZIP code of 91752 with the City of Jurupa Valley.
The ZIP code is coded as the former Mira Loma community, which was annexed by the Cities of Eastvale and Jurupa Valley. Additionally, Eastvale also shares the ZIP Code 92880 with the City of Corona.
WHEREAS, the City of Eastvale has grown exponentially in the last two decades and currently has a population of over 71,000 according to 2020 census information.
WHEREAS, since the City’s incorporation, the City has been experiencing various challenges due to having ZIP codes that are shared with neighboring jurisdictions.
WHEREAS, there is difficulty attracting certain businesses to expand in Eastvale given that commercial developers and businesses evaluate expansion decisions based on trade areas that are analyzed by ZIP codes.
WHEREAS, due to various ZIP codes, the City of Eastvale’s population demographics and economic data are inaccurately represented in various Geographic Information System (GIS) platforms that entities utilize to inform business attraction, insurance payment rates, and sales tax distribution decisions.
RESOLUTION NO. 2023-063
Supporting H.R.696 (Rep. Calvert and Rep. Torres) – To Direct the United States Postal Service to Designate a Single, Unique ZIP Code for Eastvale, California
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WHEREAS, Eastvale residents and visitors experience wayfinding and mail delivery challenges as many addresses in Eastvale are listed as “Corona,” “Jurupa Valley,” or “Mira Loma.” WHEREAS, having an address improperly associated with another city has led to increased insurance payments and rates due to being grouped with other jurisdictions for Eastvale residents.
WHEREAS, a lack of a definitive ZIP code causes confusion with voter registration, misdirected property, and possible sales tax losses, and decreased property values because sales comparable are mixed with adjacent communities and not exclusive to Eastvale. Thus the continuity of property values is disrupted.
WHEREAS, the City is concerned about possible delays in response efforts in the event of a large-scale emergency such as wildfires which have become fairly common.
WHEREAS, Eastvale residents’ eligibility of sport league participation is impacted given that many associations and sport entities set team limits and restrictions based on ZIP codes.
WHEREAS, Eastvale’s independent ZIP Code advocacy efforts have been widely supported by federal, state, county, and local community members, including U.S. Senator Alex Padilla, U.S. Senator Dianne Feinstein, U.S. Congressmember Ken Calvert, U.S. Congressmember Norma Torres, Riverside County Supervisor Karen Spiegel, Cities of Chino, Corona, Norco, and Ontario, China Valley Chamber of Commerce, Eastvale Chamber of Commerce, Eastvale Chinese American Association, Eastvale Kiwanis Club, Norco College, and the Riverside County Sheriff’s Department.
WHEREAS, U.S. Congressmembers Ken Calvert and Norma Torres have introduced congressional legislation granting Eastvale a new and independent ZIP code.
WHEREAS, California State Senator Richard Roth will be introducing a state resolution to support Eastvale’s independent ZIP code advocacy efforts.
WHEREAS, granting Eastvale a new and independent ZIP code addresses Eastvale’s emergency management, public safety, business attraction and retention, and insurance coverage challenges that are outside of local municipalities’ control. Resolved, the Riverside County Board of Supervisors hereby urges the Congress of the United States to work with President Joseph R. Biden to authorize the City of Eastvale an independent ZIP code.
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NOW, THEREFORE, BE IT RESOLVED that the Board of Supervisors of the County of Riverside, State of California, in regular session assembled on February 2, 2023 does hereby support the H.R. 696.
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Senate Joint Resolution No. 3
RESOLUTION CHAPTER 105
Senate Joint Resolution No. 3—Relative to the City of Eastvale.
SJR 3, Roth. The City of Eastvale: ZIP Code.
This measure would urge the Congress of the United States to work with President Joseph R. Biden to authorize assigning the City of Eastvale an independent ZIP Code.
WHEREAS, The City of Eastvale was incorporated on October 1, 2010.
Located in the County of Riverside, before incorporation Eastvale was predominantly dairy farms and agricultural land; and
WHEREAS, The United States Postal Service uses Zone Improvement Plan, commonly known as ZIP Codes, to route mail and deliver packages.
ZIP Codes assist the United States Postal Service’s obligation to provide quality mail delivery to the American public at reasonable prices; and WHEREAS, The City of Eastvale shares the ZIP Code 91752 with the City of Jurupa Valley. The ZIP Code is coded as the former Mira Loma community, which was annexed by the Cities of Eastvale and Jurupa Valley.
Additionally, the City of Eastvale also shares the ZIP Code 92880 with the City of Corona; and
WHEREAS, The City of Eastvale has grown exponentially in the last two decades and currently has a population of over 71,000 according to 2021 census information; and
WHEREAS, Since its incorporation, the City of Eastvale has experienced various challenges because it shares ZIP Codes with neighboring jurisdictions; and
WHEREAS, It is difficult for certain businesses to expand in the City of Eastvale because commercial developers and businesses evaluate expansion decisions based on trade areas that are analyzed by ZIP Codes; and WHEREAS, Because the City of Eastvale does not have its own ZIP Code, its population demographics and economic data are inaccurately represented in various Geographic Information System (GIS) platforms that entities utilize to inform commercial attractiveness, insurance payment rates, and sales tax distribution decisions; and
WHEREAS, Eastvale residents and visitors experience navigational and mail delivery challenges because many addresses in the City of Eastvale are incorrectly identified as being located in Corona, Jurupa Valley, or Mira Loma; and
[Filed with Secretary of State June 20, 2023.]
legislative counsel
’s digest
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WHEREAS, Having an address improperly associated with another city has led to increased insurance rates for Eastvale residents due to being grouped with other jurisdictions; and
WHEREAS, Lack of a definitive ZIP Code causes confusion with voter registration, misdirected property, possible decreased sales tax revenue, and decreased property values because comparable sales are mixed with adjacent communities and are not exclusive to the City of Eastvale. Thus, the
continuity of property values is disrupted; and
WHEREAS, The City of Eastvale is also concerned about possible delays in response efforts in the event of a large-scale emergency such as wildfire, which has become fairly common; and
WHEREAS, Eastvale residents’ eligibility for sport league participation is impacted because many associations and sport entities set team limits and restrictions based on ZIP Codes; and
WHEREAS, The City of Eastvale’s independent ZIP Code advocacy efforts have been widely supported by federal, state, county, and local community members, including United States Senator Alex Padilla, United States Senator Dianne Feinstein, United States Representative Ken Calvert, United States Representative Norma Torres, Riverside County Supervisor Karen Spiegel, the City of Chino, the City of Corona, the City of Norco, and the City of Ontario, the Chino Valley Chamber of Commerce, the Eastvale Chamber of Commerce, the Eastvale Chinese American Association, the Eastvale Kiwanis Club, Norco College, and the Riverside
County Sheriff’s Department; and
WHEREAS, United States Representatives Ken Calvert and Norma Torres have introduced federal legislation granting the City of Eastvale a new and independent ZIP Code; and
WHEREAS, Granting the City of Eastvale a new and independent ZIP Code would address its emergency management, public safety, business attraction and retention, and insurance coverage challenges caused by factors
that are outside of its control; now, therefore, be it
Resolved by the Senate and the Assembly of the State of California, jointly, That the Legislature urges the Congress of the United States to work with President Joseph R. Biden to authorize assigning the City of Eastvale an independent ZIP Code; and be it further
Resolved, That the Secretary of the Senate transmit copies of this resolution to the President and the Vice President of the United States, to the Speaker of the House of Representatives, to the Majority Leader of the Senate, and to each Senator and Representative from California in the Congress of the United States, and to the author for appropriate distribution.
Res. Ch. 105 — 2 —
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The Need for an
Independent Zip Code
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1 Abstract
Without a definitive zip code, Eastvale is often
overlooked and omitted from consideration by
commercial developers and businesses, affecting our
sales tax base.
According to the United States Postal Service, Eastvale is an “alternative city name for two Mira Loma zip
codes.” However, since 2010, Eastvale is a growing
full-fledged city, incorporated under Riverside County
Local Annexation Law.
This paper highlights the need to correct the
incongruency between perception and reality and
establish Eastvale as a vibrant, unique place with its
own zip code.
Background
The ability to diversify and strengthen the City’s tax
base is central to its fiscal health and sustainability.
The lack of a definitive zip code impacts the City’s
identity and economic culture.
Zip codes are not always aligned with municipal
boundaries. As of today, Eastvale has two zip codes:
92880, which is shared with the Cities of Chino,
Norco, and Ontario and 91752, which is shared with
the City of Jurupa Valley. There is an inconsistency
within the 91752 zip code geographic area because
the area is coded as Mira Loma on postal mail which
does not exist. Prior to incorporation, this assignment was acceptable when the population of what was
then known as Mira Loma was minimal. However, in
2022 the old designation is causing significant
problems for the City of Eastvale’s 71,000+ residents
and businesses.
Mira Loma has been annexed by the cities of Eastvale
and Jurupa Valley and no longer exists as a
municipality or census-designated place in Riverside
County.
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2 Where is Eastvale?
This is a common question, even from those who
reside in the same county less than five miles away.
Eastvale is one of the newest cities in Western
Riverside County and California. Geographically,
Eastvale is 13.1 square miles and “landlocked” by the
cities of Chino, Jurupa Valley, Ontario, and Norco.
Eastvale’s proximity to Ontario International Airport
and Interstate 15 and California State Routes 91, 60,
and 71 make it a hub to the region and a part of a
fast-growing global economy.
Prior to incorporation, the area was a censusdesignated place in Riverside County known as Mira Loma. The City transitioned from cows and farmland
to over 16,000 households with a burgeoning
commercial presence.
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3 What’s the Problem?
Like other Cities, Eastvale competes for commercial
development. Commercial developers make business
decisions based on the 1 mile, 3 mile, and 5 mile trade areas. Zip codes set these trade areas. Without an
independent zip code, Eastvale’s population
demographics are grouped with residents from
neighboring cities - leaving out crucial information
that is specific to Eastvale resident's demographics.
Demographics in Eastvale are unique and may attract
a different set of commercial vendors than
surrounding communities. The City’s residents have
an average age of 37, the median income is over
$140,000, and at least 41% of the population has a
bachelor’s degree or other higher education. With this
demographic, commercial developers see an
opportunity to do business in Eastvale.
Eastvale has incurred difficulty from the development
community because our trade area is not distinct as
the zip codes pull economic data from surrounding
communities versus evaluating Eastvale’s data, and it
is challenging to carve out Eastvale as a niche market
in the region.
One of the top 25 sales tax-generating businesses in
Eastvale has significant issues with truck deliveries
because the zip code 92880 shows the city of Corona
in all wayfinding and directional applications, thereby sending deliveries to the wrong city.
Currently, Eastvale residents are assigned mailing
addresses bearing the names of neighboring
jurisdictions. Having an address improperly associated
with another city causes higher insurance rates. For
example, the recent wildfires in Corona have affected
insurance rates and, in some cases, caused people to
lose insurance or not be able to obtain insurance.
Emergency response concerns have arisen after a
small earthquake, with an epicenter located in
Eastvale, was mistakenly reported in Mira Loma by
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4 the U.S. Geological Survey (USGS). While this
earthquake was small, and no damages were
reported, it demonstrated an issue should a
significant natural disaster or emergency arise in
Eastvale. When these occurrences are linked to the
incorrect City it has the potential to delay local, state, and federal support efforts which puts our residents
and infrastructure at risk.
A lack of a definitive zip code causes confusion with
voter registration, misdirected property, and sales tax revenues, and decreased property values because
comparable sales are mixed with adjacent
communities and not exclusive to Eastvale. Thus the
continuity of property values is disrupted.
Eastvale is a community rich in vitality where many
residents have chosen to raise a family. Zip code
discrepancies have impacted eligibility for local sports leagues who use this information to determine who
can participate.
The need to use mailing addresses from neighboring
jurisdictions essentially strips a part of Eastvale’s
hard-earned community identity and pride. This issue
is particularly pronounced for Eastvale because the
City is only nine years young and is still developing
into a full-service city.
Norco College, part of Riverside Community College
District and fifth largest community college district in California, has difficulty accounting for the amount of Eastvale residents enrolled at the College. This
discrepancy requires a manual and time-consuming
process utilizing Geographic Information Systems to
individually map Eastvale residents within the two zip
codes. A letter from the President of Norco College is
included as an attachment.
Official mail from the City of Eastvale is being
returned from the United States Postal Service with
the city name “Eastvale” crossed out and the name
“Corona” written instead. This impacts legal notices
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Code enforcement and City events and impacts the
delivery of all mail to businesses and residents.
Without a postal location, we are associated with the
rural routes in the nearby City of Norco, rather than
the suburban zones that exist in Eastvale. This
confusion exacerbates delays in mail deliveries.
Formal Request to Establish Independent Zip Code
The City engaged its Congressional Representative,
Ken Calvert, to document the need for an
independent zip code.
Since its incorporation in 2010, the City submitted
letters documenting the impacts associated with a
lack of an independent zip code.
The Eastvale business community loses revenue
because the zip code does not coincide with the City
boundaries. Multiple zip codes cause confusion with
deliveries, receipt of mail, and patronage because
mapping programs are based on zip codes and send
drivers to the wrong location. Receipts from
businesses located in Eastvale show Jurupa Valley,
Mira Loma and Corona as their location Copies of
receipts and the postal notification are attached to
document this ongoing issue.
The City of Eastvale is no longer an alternate city
name for an area that was previously unincorporated
Riverside County. The City of Eastvale is a full-fledged city that has quickly built one of the fastest-growing
cities in Riverside County. Establishing a zip code for the City is vital to the growth and sustainability of
Eastvale.
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6 Attachments
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7 92880 Zip Code listed as Corona for Eastvale
business Jono’s Simple Japanese
Starbucks adjacent to Eastvale City Hall
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8 Businesses in the Eastvale Gateway Shopping
Center (same shopping center as Eastvale City
Hall).
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9 Certified Mail returned as an insufficient
address.
United States Postal Service Domestic Return
Receipt with Eastvale crossed out.
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10 Google Maps Image of the same address.
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LONE TREE, COLORADO
Attachments
NATIONAL ZIP CODE ADVOCACY
WORK GROUP WHITE PAPER
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ZIP Code Impacts
City of Lone Tree, CO
The City of Lone Tree has three ZIP Codes: 80124,
80123, 80112. The City’s goal is to have one unified
ZIP code – preferably 80124.
Most of Lone Tree’s existing development (residential,
commercial, etc.) is located on the west side of I-25,
within 80124. However, significant development is
currently underway on the east side of I-25, within
80134. 80134 is also one of the primary ZIP codes
for a neighboring city, Parker. The third ZIP code,
80112, covers a narrow strip primarily along CDOT
right-of-way. In addition, areas outside of the city
also share these three ZIP codes and are often
represented with a “Lone Tree” address.
In June 2023, Lone Tree’s Mayor and City Manager
met with federal legislators about the ZIP code
discrepancies, and the City’s federal lobbyists’ efforts remaining ongoing.
Various City departments/services have expressed
major issues with emergency response, public safety,
and sales tax that are directly related to these ZIP
code discrepancies.
Lone Tree Police Department
The Lone Tree Police Department has reported issues related to released convicted drug dealers and sex offenders – their addresses have an 80124 ZIP code (which is primarily Lone Tree) so they’re regularly released in Lone Tree, but they actually live miles outside the City in a different jurisdiction.
South Metro Fire Rescue (Fire District)
Since a ZIP code can be connected to several options for cities, it can cause discrepancies when the location is entered into their records management systems. This also affects their analytics and the need for additional geo-coding and error checking. Additionally, their finance and risk reduction departments struggle with the ZIP codes, as they don’t match the fire district’s boundaries or political subdivisions within.
Finance Department
The various ZIP codes have presented major issues related to sales tax remittance – both within and outside of the City. Because 80134 is a primary ZIP for Parker, many businesses within Lone Tree think they’re in Parker because they have an 80134 ZIP. On the other hand, they also have businesses with an 80124 address who don’t realize they aren’t in Lone Tree, but still remit sales taxes to Lone Tree.
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SOMERS, WISCONSIN
Attachments
NATIONAL ZIP CODE ADVOCACY
WORK GROUP WHITE PAPER
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July 25, 2022]
To: City of Eastvale
12363 Limonite Avenue
Suite 910
Eastvale, CA 91752
[email protected]
RE: ZIP Code Advocacy Group
Dear Caleb Zaldaña,
We along many other communities have applied for a Zip Code Boundary review with the US Postal Services. Our application was submitted in the fall of 2022.
Our goal is for the whole community to be assigned a unique ZIP Code.
Currently, our residents have the following ZIP Codes:
• 53171 — Village of Somers
• 53405 — City of Racine
• 53141 — City of Racine
• 53406 — City of Racine
• 53403 — City of Racine
• 53158 — Village of Pleasant Prairie
• 53104 — Village of Bristol
• 53126 — Village of Caledonia
• 53177 — Village of Sturtevant
• 53143 — City of Kenosha
• 53142 — City of Kenosha
• 53140 — City of Kenosha
• 53144 — City of Kenosha
In addition to submitting the Boundary Review, we reached out to our elected officials and are listed on HR860. We are also contacting community partners for letters of support.
Below are the issues a single ZIP Code would correct:
Misleading addresses have delayed first responders' ability to provide timely life- saving care.
1. 2.
MAIL HAS BEEN MISDIRECTED
PUBLIC SAFETY
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One Somers street had to be renamed after firefighters from the wrong department were dispatched to the call as two residences in two different municipality had the same address and ZIP code.
Residents in one of our senior citizen complexes with a Sturtevant mailing address have called the Sturtevant fire station in an adjacent county to request assistance. This leads to delays in response time.
Landlords have expressed difficulty in leasing units due to their properties being listed in a different municipality.
Very truly yours,
Kevin Poirier
Assistant to the Village of Administrator
Village & Town of Somers
Attached:
PDF Presentation
CC: Jason Peters, Village Administrator, Village & Town of Somers Somers is losing out on funding and credits that are ZIP code based such as transportation aids due to vehicles located in Somers being reassigned to other municipalities.
6. JURY DUTY
Residents receive Jury Duty notifications for municipalities they don’t live in.
7. HIGHER INSURANCE COSTS TO RESIDENTS
8. LOSS OF POTENTIAL TENANTS
3. CONFUSION OVER POLLING PLACES
4. CONFUSION OVER WHERE TO PAY TAXES
5. DIRECT GOVERNMENT FINANCIAL IMPACT
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MOUNT PLEASANT,
WISCONSIN
Attachments
NATIONAL ZIP CODE ADVOCACY
WORK GROUP WHITE PAPER
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1 CONGRESS
SESSION
TH
ST H. R. 860
To establish new ZIP Codes for certain communities, and for other purposes.
FEBRUARY7, 2023
Mr. DIAZ-BALART(for himself, Ms. WASSERMANSCHULTZ, Mr. STEIL, Mr.
CALVERT, Mr. BUCK, and Mrs. TORRESof California) introduced the following bill; which was referred to the Committee on Oversight and Accountability
IN THE HOUSE OF REPRESENTATIVES
Not later than 270 days after the date of enactment
of this Act, the United States Postal Service shall designate a single, unique ZIP Code for each of the following communities:
(1) Miami Lakes, Florida.
(2) Hollywood, Florida.
(3) Village of Somers, Wisconsin.
To establish new ZIP Codes for certain communities, and for other purposes.
Be it enacted by the Senate and House of Representatives of the United States of America in Congress assembled, A BILL
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SECTION 1. ESTABLISHING NEW ZIP CODES.
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2 (4) Village of Mount Pleasant, Wisconsin.
(5) Village of Caledonia, Wisconsin.
(6) Eastvale, California.
(7) Castle Pines, Colorado.
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National ZIPCODE Advocacy Work Group
QUESTIONS?
CONTACT US:
Alexander Fung
Economic Development Manager
City of Eastvale, California
[email protected]
Michael Penny
City Manager
City of Castle Pines, Colorado
[email protected]
400
City of Eastvale
KHK Solutions Proposal for the City of
Eastvale’s ZIP Code 92880 Municipality Name
Change Initiative
October 12, 2023
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TABLE OF CONTENTS
TABLE OF CONTENTS 1
Introduction 3
Project Overview 5
Background Information on Similar Initiatives 9
Proposed Approach 11
Meetings and Communications 13
Managing Initiative Supervisors 14
Volunteer Management 15
Strategy Development and Implementation 16
Project Outline 18
Stage 1: Research and Planning 19
Stage 2: Outreach and Engagement 19
Stage 3: Implementation 20
Stage 4: Evaluation and Follow-up 20
Initiative Outline 21
Target Audiences 21
Key Messages 21
Initiative Plan 22
Phase 1: Research and Planning 22
Phase 2: Outreach and Engagement 22
Phase 3: Implementation 23
Phase 4: Evaluation and Follow-up 23
Tactics 24
GOTV Process 25
Initiative Tools 25
Project Management Approach 27
Task Management 27
Resource Management 28
Communication Management 28
Risk Management 29
Identification 29
Assessment 29
Mitigation 30
Monitoring 30
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Communication 30
Detailed Budget 31
Cost of Services 31
Other Considerations 32
KHK Solutions Staff 33
Parshan Khosravi - Managing Partner and Project Lead 33 Francois Kaeppelin - Research and Data Management 34
Ben McDougall - Policy and Marketing Lead 35
Randy Yan - Project Management and AAPI Constituency Relations 35 Conclusion 36
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Introduction
Dear City of Eastvale:
We are KHK Solutions, a public affairs firm with a proven track record in strategic planning, data-based constituent development and outreach, campaign management, and broad government relations services. We appreciate the opportunity to provide this proposal in response to the requested professional services support regarding the ZIP code 92880 municipality name change initiative for the City of Eastvale.
Our firm is led by a team of experienced professionals who have dedicated their careers to public affairs and campaigning. With staff in Sacramento, Southern California, Phoenix, and Denver, we bring a wealth of experience and a broad network of relationships to our work. Our team at KHK Solutions is equipped with the tools and resources necessary to help our clients accomplish their mission. Our partners have worked on a host of statewide as well as local measures, and have built successful coalitions to support those measures. These coalitions have included business leaders as well as leaders within our target populations and communities.
We understand that the City of Eastvale is currently seeking to change the municipality name for ZIP code 92880 from "Corona" to "Eastvale". This is a significant project that will have a profound impact on the city’s identity and growth prospects, while also one that requires buy-in and a strong showing of support from the residents of Eastvale.
The objective of this initiative is to secure a 50% response rate and the approval of more than 50% of the respondents in ZIP code 92880 to a USPS survey, as outlined in the USPS’s Boundary Review Process. As the largest collective outreach effort in the history of California’s second youngest city, this initiative requires a deep understanding of the Eastvale community, a strategic approach to communication and engagement, and a robust and efficient system for managing and analyzing data. Given the unequivocal support demonstrated for this change by local business leaders, neighboring Page | 3
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municipalities, and the residents, we hold a strong optimism regarding the initiative’s success prospects.
We have carefully reviewed the City’s scope of work for this project, and, despite some outstanding process questions and considerations, we believe we have a clear enough understanding of the project's objectives, deliverables, timeline, and budget to provide this preliminary proposal. We are confident that we can meet these requirements and deliver a successful initiative that achieves the desired results.
In the following sections, we will provide a detailed description of our proposed approach to this project, including how we plan to fulfill each of the consultant's duties. In addition, we will provide information about our team's qualifications and experience, and how these will contribute to the success of the project.
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Project Overview
The City of Eastvale is currently in the process of changing the municipality name for ZIP code 92880 from "Corona" to "Eastvale". This initiative is not just about changing a name; it's about having the city’s designation reflect its community and setting a strong course for the city’s future prospects and growth. Furthermore, this initiative reflects a strong urge by the City and its residents to nurture a sense of identity and pride, both within the city and beyond its borders. The second youngest city in California, Eastvale has seen its population boom over the last decade, and this rapid growth and emergence as a distinct community within Riverside County sees the City in need of its own ZIP code designation.
The City’s scope of work for this initiative specifically identifies several key challenges and reasons for its pursuit of a new ZIP code:
1. Business Attraction and Retention: Arguably the biggest impact of a new ZIP code for the City of Eastvale will be its ability to emerge as a key destination for business expansions and growth opportunities. As the City’s scope of work document outlines, a new ZIP code for Eastvale would likely resolve much of the existing conflicts facing the real estate industry and attract a host of new vendors and businesses to the City given its unique demographics. However, it may prove difficult to make this a centerpiece of the initiative, especially as it appears the USPS survey may likely exclude business addresses from its survey. Still, this may provide a strong opportunity for the City to engage in a fundraising drive for the initiative, as it will likely need additional funds beyond the City’s initial seed funding to complete the marketing and advertising efforts for this initiative.
2. Community Identity: This will likely be the overarching theme of the initiative, as it is easy to explain and brand around. Specifically, it is worth noting that the current two ZIP code names surrounding the City of Eastvale include a city that no longer exists (91752 - Mira Loma) and one carrying a city name covering less than 10% of Page | 5
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the ZIP code (92880 - Corona). While our messaging would be considerate of the historical significance that Mira Loma carries for some of the older residents in the city, we believe pointing out the notion that Eastvale currently has no zip codes in its name while the two zip codes covering it carry a dead city name and one of a neighboring city with several existing other zip codes in its name – are extremely simple and effective ways to rally support behind the initiative to get a zip code in the name of Eastvale. A suggested slogan of “A Zip Code for Eastvale” could be a simple yet effective brand for the overarching theme for the initiative, capturing the sentiments of community identity while also allowing for the more detailed discourse surrounding some of the more complex elements and talking points behind the need for the initiative.
3. Emergency Management and Public Safety: Based on the initial conversations with city staff, the issue of emergency management and public safety appears to be at the top of mind for the City in pursuing the municipality name change initiative. The City’s scope of work document notes that the current ZIP code format causes delays in emergency management and response “due to the fact that Federal or State agencies will require additional time to identify which areas of ‘Corona’ and ‘Mira Loma’ belong to Eastvale’s jurisdictional boundaries.” However, there is very little to no data to suggest this claim, and most available information and data suggest other factors such as routing systems, traffic conditions, road closures and time of day as much stronger markers of emergency response time than ZIP code misidentification. In addition, examples from the City can only be attributed to reporting errors after the fact, which, while a legitimate concern on its own merit, would not amount to the same light as one of actual response time delays.
Unless there is ample evidence that the current ZIP code system is causing actual delays in routing and response time, it would be risky and unadvisable to use such a talking point in the initiative. Instead, the broader concern of reporting errors can Page | 6
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be a much more effective talking point that the initiative could use throughout its course.
4. Insurance Payment Rates: This is a talking point with immense potential promise, but one that must be further investigated by the City. The City’s scope of work states that “[h]having an address associated with a ZIP code that is shared with another jurisdiction has led to higher insurance payment rates for Eastvale residents.” The city staff further clarified that this is due to the fact that the City of Eastvale is considered to be in a low fire risk zone while its neighboring cities are considered to be in medium-to-high fire risk zones. If such is the case, it would be imperative for the City to calculate an estimated dollar amount of the difference, and use that as a strong incentive for homeowners in the City.
5. Sport League Participation: The City scope of work document indicates that “Many residents are frustrated that Eastvale’s lack of an independent ZIP code affects the eligibility of their children’s sport league participation” as many associations and sport leagues limit the number of teams allowed based on ZIP codes. This is a relatively niche problem that requires more specificity and clarity.
The California Interscholastic Federation, for example, does not appear to have a requirement to limit how many teams can participate from a particular ZIP code.
However, there may be other rulemaking bodies and/or authorities that may institute such a rule. In addition, the nature of this issue may be one of residents simply being frustrated that their children’s teams are associated with a neighboring city (such as Corona) instead of Eastvale. Regardless, more clarity is needed for this topic and more specific examples need to be collected and provided by the City in order for the initiative to make a point about this issue.
6. Mail Delivery Impacts: While not initially included in the City’s scope of work, the concern of mail delivery impacts is one that has both been reflected in the City’s advocacy efforts (as reflected in the City’s DC advocacy packet) as well as one that was shared by the City staff during the initial meeting with KHK Solutions. It is Page | 7
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our belief that this could be a very strong talking point for the initiative and could find a lot of traction and support by the residents who may have been impacted by delivery delays of any nature, especially given the potential possibility of this initiative starting after the new year and the traditional delivery impacts and delays that are associated with the holidays. This could also provide the initiative with several creative options for marketing and advertising of an otherwise convoluted issue advocacy area. The biggest consideration with elevating this talking point is the fact that it could place USPS in a negative light, which could further complicate the advocacy efforts given that the USPS ultimately has to approve the results and the ZIP code name change.
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Background Information on Similar Initiatives
As the City of Eastvale embarks on its initiative to address the ZIP code name change, it is crucial to draw upon the experiences of other cities that have faced similar challenges.
Initial research conducted by our team at KHK Solutions indicates several successful initiatives over the last decade to change a ZIP code name by cities across the country.
The following section provides an in-depth examination of these case studies - Carmel, Indiana; Tigard, Oregon; and Frisco, Texas - where residents and city officials successfully campaigned for a change in the city name associated with their ZIP codes. These cases offer valuable insights into the complexities involved in such initiatives, the importance of community engagement, and the role of postal services in shaping community identity.
The lessons learned from these cities will inform and guide Eastvale's approach to its own initiative.
1. Carmel, Indiana - The city of Carmel, Indiana, successfully changed two different ZIP codes by petitioning the USPS, both of which happened in 2020. The city requested the U.S. Postal Service to change the city name for residents in the 46290 ZIP code from Indianapolis to Carmel. This initiative was taken after the USPS approved a similar change for residents in the 46280 ZIP code, which includes the Home Place area. The city believed that this address change would better represent the residents and businesses in the area, aligning their postal identity with their actual location and community. Both of these cases were approved by the USPS headquarters in Washington, D.C. after initial petitions by the City of Carmel, Indiana.
2. Tigard, Portland - In a similar vein and several years earlier, the state of Oregon saw a legislative effort to distinguish certain ZIP codes as belonging to the city of Tigard, not Portland. The measure, known as House Joint Memorial 1, was passed unanimously by the Oregon House of Representatives. It aimed to have the Postmaster General of the United States and the Postal Service Board of Page | 9
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Governors classify the 97223 and 97224 ZIP codes as "Tigard ZIP codes that are separate and distinct from Portland ZIP codes." The measure was introduced by Rep. Margaret Doherty, who believed that it would give Tigard an identity separate from Portland. The city of Tigard, with a population of then-over 50,000 residents, felt it was time they were designated as Tigard in the post office, and not be a substation of Portland. However, this measure only served as a request to the U.S.
Congress, which regulates the U.S. Postal Service (mimicking that of Senate Joint Resolution 3 for the City of Eastvale). The request ultimately had to be reviewed and accepted by the USPS Portland District Manager's office. What helped expedite this process was the fact that the city of Tigard was already an accepted and recognized city name for mailing addresses in the ZIP codes 97223 and 97224.
3. Frisco, Texas - Arguably the most reminiscent of the efforts undergoing by Eastvale, in 2020, residents of Frisco, Texas successfully petitioned the USPS to change the ZIP code of the city from that of 75068 - Little Elm to 75033 - Frisco, for the Estates at Rockhill neighborhood. This effort took 2 years to undertake, and included a resident-led petition for a change of ZIP codes following years of confusion and problems with mail delivery and city services. The residents engaged in heavy advocacy with local and state officials as well as USPS representatives. Among those engaged were the Frisco Mayor as well as the U.S.
Rep. Michael Burgess, whose district includes the neighborhood. Residents alleged that the existing ZIP code caused a mischaracterization of the City and its residents. In addition, residents’ petition noted severe delivery delays and service problems, including packages never arriving or going missing, as well as inability of residents to be able to use city services at Frisco due to their license listing their ZIP code and address as that of Little Elm. The initial responses of USPS to these petitions largely mimicked responses given to the Eastvale city officials following queries by the City. Initially, a USPS spokeswoman stated that ZIP codes were used to ensure efficient mail delivery and good service, and they did not Page | 10
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determine town or city identities. For months, the Fresco residents and city officials engaged in communication with USPS to change the ZIP code, including several high profile media coverages of the issue. The USPS ultimately informed city residents that it planned to conduct a community survey to determine if it would want to pursue a ZIP code change. However, interestingly, in July 2022, on the eve of the planned survey outreach, the USPS axed the survey and approved the ZIP code change, putting this as one of the most recent and highest profile victories by a city and its residents in successfully petitioning the USPS to change a ZIP code. Fresco’s initiative was particularly strong due to its framing as an issue of community identity. After all, the residents of the Estates at Rockhill were determined that their community should be properly recognized and represented.
They paid their bills to Frisco, wanted their children to go to Frisco ISD schools, and identified with the city of Frisco. Their initiative serves as a testament to the importance of community identity and the role that postal services play in shaping that identity. Fresco’s case, along with the other examples from Carmel and Tigard illustrate the complexities and challenges of changing city names for postal purposes, but they also highlight the importance of such changes in fostering a sense of community identity.
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Proposed Approach
Given the recent announcement by the USPS of its intentions toward launching the survey in the community over the upcoming weeks, our approach would include three immediate actions:
First, we will identify and begin approaching the busiest modes of access in the city.
Ideally, given the wide range of support by the local business community, we could get a fast track list of endorsements by key organizations and local community members. We would then work with the marketing firm to develop a window poster campaign and ask every major business to put up a sign. In addition, once the busiest modes of entry have been identified (such as the 24-hour gyms and business hubs like the Eastvale Gateway and the Goodman Commerce Center), we will provide stationary info desks at those locations for a duration of 1-2 days at each location to educate residents about the initiative.
Secondly, we will use the last 4 years of logged attendance at all city council meetings and functions, along with the list of 3000+ residents in support of the survey to host a initiative launch event at the City Hall to generate attraction and get the word out about the initiative, all while holding a community function with a manageable budget that would likely be welcomed by the residents.
Thirdly, we will approach faith centers, HOA groups, and business groups, along with other major community groups in the area to request organizational announcements to their memberships. Our plan to recruit these groups and seek their support is by having a series of invitation-based stakeholder calls between the Members of each target community (one with faith groups, one with HOA groups, one with business groups) at the City Hall to discuss the Zip Code initiative and how it will benefit them. We believe that a personalized invitation letter by the Mayor along with the Mayor and councilmembers’ presence at the stakeholder calls would go a long way at enticing these groups to attend. Ideally, this could also be reinforced by adding a more generally Page | 12
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branded event series such as “Coffee with the Council” that we can launch to attract the focus groups and members of the public to hear their issues while also getting their buy-in with the initiative. The key is to have each resident hear about the initiative at least 7 times from a combination of social media, direct outreach, and secondary outreach through key groups.
Our approach to this project will be data-driven and technologically innovative, combining traditional public affairs strategies with modern solutions. We believe that this combination of traditional and innovative approaches is key to achieving the project's goals. We continue to believe in the possibility that with proper pressure, we may be able to avoid a full survey campaign and convince the USPS to grant the request, as was the case in Fresco, Texas. We intend to continue pursuing media and political outreach to elevate the issue profile and build pressure on USPS. In case the USPS decides to go through with a full-scale survey, we intend to build the infrastructure necessary to run a full initiative around this, as laid out above. Our approach would include a pre-initiative planning and strategy development period as well as an execution period once the details of the survey outreach are released.
Meetings and Communications
Any successful project is built on effective communication. As a result, we will build a strong communication strategy to keep all stakeholders informed and engaged throughout the project. This will start with an introductory meeting with the initiative Director to go over the specifics of the given work and create a timetable for following check-in meetings. This first meeting will be critical in establishing the tone and expectations for the project.
These meetings will allow us to share information, discuss difficulties and solutions, and make strategic choices. KHK believes in the power of cooperation and will utilize these meetings to discuss, to solve problems, and to make decisions. These meetings will be kept effective and focused, with specific agendas and action items. We recognize the Page | 13
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importance of keeping a consistent message throughout the initiative, and these meetings will serve as a platform to ensure that all stakeholders are on the same page with the initiative's goals and strategy.
An Initiative Director is critical to the success of this initiative, and we are dedicated to keeping open and regular communication with them. Until the initiative is over, the Initiative Director and all Initiative Supervisors will meet weekly. These sessions will guarantee that everyone involved in the project is on the same page and working toward the same objectives.
KHK will be available for ad hoc sessions in addition to these scheduled appointments.
Unanticipated challenges may develop during the project's course, and we are prepared to respond swiftly and efficiently. We will be available to the Initiative Director and Initiative Supervisors for any last-minute conversations or decisions.
KHK will also develop open communication channels with all Initiative Supervisors. We will provide them with the assistance and direction they require to carry out their responsibilities effectively. We will ensure that they have the necessary information and tools to manage and support their individual teams.
To enable effective collaboration, we will employ a number of communication tools and platforms. Email, phone conversations, video conferencing, and project management software are examples of communication methods. KHK will ensure that stakeholders have the information they need to engage effectively throughout the initiative.
KHK will set up a mechanism to capture and track all conversations and decisions. This will guarantee that there is a clear record of what has been discussed and agreed upon, preventing any misunderstandings or miscommunications.
Managing Initiative Supervisors
Supporting the Initiative Manager in handling Initiative Supervisors is an important aspect of this project. Initiative Supervisors play an important role in our effort. They will be on Page | 14
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the ground, communicating with the community, managing volunteers, and carrying out initiative strategies. Our duty will be to offer them the assistance, direction, and resources they require to carry out their responsibilities efficiently.
KHK will collaborate extensively with each Initiative Director to understand the needs, obstacles, and objectives of each of the Initiative Supervisors. We will offer them strategic counsel and practical solutions to help them overcome any challenges they may face. We are fully aware of the limits placed on government staff in terms of campaigning and initiative-related activities, and will provide Initiative Supervisors with the tools and resources they need to properly manage their teams and prioritize their time while ensuring that the Initiative Supervisors are not exceeding the allowable time for initiative activities, aiming to keep those activities to no more than 10-15 hours per week per supervisor.
KHK will also collaborate with Initiative Supervisors to create unique and effective tactics for attaining their objectives. We will use our significant experience in public relations and campaigning to tailor strategies to their individual requirements and situations.
KHK will give Initiative Supervisors continuing training and growth opportunities. Ongoing learning and development are critical to project success. We will give opportunities for Initiative Supervisors to improve their skills and expertise, as well as learn from best practices in the field.
KHK will set up a method for monitoring and evaluating the Initiative Supervisors' performance. This will entail frequent check-ins, feedback sessions, and performance evaluations. This information will be utilized to identify any difficulties or challenges and make any necessary improvements.
Each Initiative Supervisor will have their own set of skills, strengths, weaknesses, and working methods. KHK will manage each Initiative Supervisor on an individual basis, taking into account their unique demands and circumstances. They will be given Page | 15
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personalized feedback and coaching, and we will work with them to improve their skills and abilities.
Volunteer Management
Volunteers are essential to the success of any initiative. They will be out in the neighborhood disseminating the initiative's message and urging people to participate in the USPS survey. We will work with the Initiative Director and Initiative Supervisors to support them in recruiting, management, and support for the volunteers. We will also have a physical presence in Eastvale throughout the initiative period to ensure proper support and volunteer management, as well as addressing any needs that may come up.
KHK will support the Initiative Director and Supervisors in developing a comprehensive volunteer recruitment plan that will target a wide range of people and organizations in the Eastvale community. We will also help the Initiative Director create an enticing value proposition to attract volunteers, emphasizing the relevance of the initiative and the influence that volunteers may have, as well as targeting youth volunteers through building a civic engagement program at Eastvale to be used for the purpose of outreach and education regarding the initiative.
Once the Initiative Manager and Initiative Supervisors have recruited volunteers, KHK will provide support with training and resources needed for the volunteers to effectively carry out their tasks. We will create a comprehensive training curriculum that will cover every aspect of the initiative, from the broad goals and strategies to the individual jobs and responsibilities of the volunteers. We will provide continuing assistance and direction to the Initiative Manager and Supervisors, assisting them in managing volunteers and overcoming any obstacles they may face.
In addition, we will work with the Initiative Supervisors to set up a method for monitoring and evaluating volunteer performance. This will entail frequent check-ins, feedback sessions, and performance evaluations. This information will be utilized to identify any difficulties or challenges and make any necessary improvements.
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Finally, our partners will honor and celebrate the volunteers' contributions. We will periodically recognize their efforts and accomplishments, and we will express our gratitude for their hard work and dedication. This acknowledgement, we believe, is not just a gesture, but also a strong motivator that can enhance morale and promote engagement.
Strategy Development and Implementation
Our role as consultants will involve working with the Initiative Director on the development, implementation, and revision of strategies to achieve the initiative’s goal.
We will draw on our extensive experience in public affairs and campaigning to provide strategic advice that is grounded in evidence and best practices.
KHK will work closely with the Initiative Director to develop a comprehensive campaign strategy that includes clear objectives, target audiences, key messages, and tactics. We will also develop specific strategies for each Initiative Supervisor, tailored to their specific needs and circumstances.
Once the strategies have been developed, we will assist the Initiative Director and Initiative Supervisors in implementing them. We will provide them with the support and resources they need to put the strategies into action. We plan to establish a system for monitoring and evaluating the effectiveness of the strategies. This will involve regular reviews of the initiative's performance, using a variety of metrics and indicators. We will use this information to identify any issues or challenges, and to make adjustments as needed.
We believe that the most successful initiatives are those that are constantly evolving and adapting to changing circumstances. We will encourage the Initiative Director and Initiative Supervisors to be open to new ideas and approaches, and to be willing to experiment and take risks.
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KHK will ensure that the strategies are aligned with the overall objectives and values of the City of Eastvale. We understand that this initiative is not just about changing a municipality name, but also about strengthening the community and enhancing the identity of Eastvale. We will ensure that all strategies and activities reflect this broader purpose.
Finally, we will ensure that the strategies are implemented in a timely and efficient manner. We understand that time is of the essence in this initiative, and we will do everything in our power to ensure that the initiative is launched and executed on schedule. We plan to leverage technology to overcome apathy and make it easier for households to complete the survey electronically.
We believe that our proposed approach and our commitment to fulfilling the consultant's duties will ensure the success of the municipality name change initiative for the City of Eastvale. We look forward to the possibility of working with you on this important project.
Project Outline
The project will be divided into four main stages, each with its own set of tasks and deliverables.
Stage 1: Research and Planning
Tasks:
● Host introductory meetings with the Initiative Manager and Supervisors ● Develop a detailed initiative plan.
● Develop a timeline and budget for the initiative.
● Identify the resources and support needed to implement the plan. ● Work with the marketing firm to confirm the designs and order the merchandise Deliverables:
● A detailed initiative plan.
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● A timeline and material budget plan for the initiative. ● A list of resources and support needed to implement the plan. ● A list of major stakeholders to target for the outreach initiative Stage 2: Outreach and Engagement
Tasks:
● Conduct outreach activities to reach out to the community. ● Develop a compelling value proposition to attract volunteers. ● Secure stakeholder endorsements and outreach
Deliverables:
● A report on outreach activities and their results.
● Helping the Initiative Supervisors recruit a volunteer team and run volunteer team meetings.
● At least 10 different organizational endorsements, and 100 individual endorsements.
Stage 3: GOTV
Tasks:
● Implement the final-week initiative strategies.
● Set-up education tents with give-aways at 24-hour gyms & major population hubs ● Monitor the progress of the initiative and make adjustments as needed.
Deliverables:
● Regular updates on the progress of the initiative.
● A report on any adjustments made to the initiative strategies. ● After-hours staff support from KHK for the education tents Page | 19
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Stage 4: Evaluation and Follow-up
Tasks:
● Conduct a comprehensive review of the initiative's performance. ● Conduct a follow-up survey to gauge the community's response to the initiative.
Deliverables:
● A comprehensive review report of the initiative's performance. ● A follow-up survey report.
Please note that this is a preliminary timeline. We understand that the timeline for a project of this scale can be complex and unpredictable, and we are committed to working with you to ensure that the initiative is executed in a timely manner. We are open to discussing and adjusting this timeline based on your needs and feedback. This concludes the campaign plan and project outline. We believe that this plan provides a comprehensive and strategic approach to achieving the goals of the municipality name change initiative for the City of Eastvale. We look forward to the possibility of working with you on this important project.
Initiative Outline
The initiative's primary objective is to secure a majority vote for the municipality name change from "Corona" to "Eastvale". Given the census data, we understand the number of households we need to reach and the number of affirmative responses we need to achieve this goal. In our calculation of the win number, we will use a conservative approach that will take into account certain scenarios that have yet to be clarified by the USPS, such as whether or not multiple responses to a survey from a household would void that household’s vote, or whether the business community can participate in the survey. This objective requires a deep understanding of Eastvale, a strategic approach to communication and engagement, and a robust and efficient system for managing and analyzing data.
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Target Audiences
Our target audiences for the initiative are the households in ZIP code 92880. We will also focus on engaging key stakeholders in the community, such as local leaders, community organizations, influential individuals, and local businesses. Specifically, we intend to partner with the various homeowner associations throughout Eastvale to get the word out to the residents, while building partnerships with the chamber of commerce and local business leaders on a window poster initiative to build visibility around the initiative.
More details about such initiatives can be found under our initiative Tools section.
Key Messages
Our key messages for the initiative will be centered around building a community identity for Eastvale, as we intend to use the suggested slogan of “A Zip Code for Eastvale”.
Throughout the initiative, we aim to emphasize the benefits of changing the municipality name from "Corona" to "Eastvale", and will underscore the positive impact this change will have on the identity and future of Eastvale, and stress the importance of community participation in the USPS survey. Specifically, we will emphasize the impacts of the name change on community activities such as youth sports, emergency service response times, and property values. Apathy being the most significant barrier to sufficient turnout, we plan on focusing the initiative on making the survey and the issue relatable and personal to the residents of Eastvale.
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Initiative Plan
Our initiative plan is designed to achieve the goal of having over 50% of the households in ZIP code 92880 respond to a USPS survey and vote "yes" in the survey, as per the instructions set out in the USPS’s Boundary Review Process. The plan is based on our understanding of communities like Eastvale, our experience in public affairs and campaigning, and our commitment to using data and technology to maximize reach and efficiency.
Phase 1: Research and Planning
The first phase of the initiative will involve in-depth research and planning. We will conduct a comprehensive analysis of the community, including its demographics, attitudes, and behaviors. We will review previous initiatives and initiatives, both successful and unsuccessful, to identify lessons learned and best practices.
Based on this research, we will develop a detailed campaign plan. This will include clear objectives, target audiences, key messages, and tactics. We will also develop a timeline and budget for the initiative, and identify the resources and support needed to implement the plan.
Phase 2: Outreach and Engagement
The second phase of the initiative will involve outreach and engagement. We will use a variety of methods to reach out to the Eastvale community, including social media, community events, and partnerships with local organizations. We plan to develop a compelling value proposition to attract volunteers, highlighting the importance of the initiative and the impact that volunteers can make.
We plan on establishing a robust communication framework to keep all stakeholders informed and engaged throughout the initiative. This will include regular meetings with the Initiative Director and Initiative Supervisors, as well as ad hoc meetings as needed.
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We plan to use a variety of communication tools and platforms to facilitate effective communication.
Phase 3: GOTV
Phase 3 will involve the implementation of the initiative strategies. We will work closely with the Initiative Director and Initiative Supervisors to put the strategies into action. We will provide them with the support and resources they need to carry out their duties effectively.
Phase 4: Evaluation and Follow-up
The final phase of the initiative will involve evaluation and follow-up. We will conduct a comprehensive review of the initiative's performance, using a variety of metrics and indicators. We will use this information to identify any issues or challenges, and to make adjustments as needed.
KHK will design and conduct a follow-up survey to gauge Eastvale’s response to the initiative and to measure the impact of the initiative on the community's attitudes and behaviors. We will use this information to inform future initiatives and initiatives.
The initiative plan for the municipality name change initiative for the City of Eastvale is a strategic roadmap designed to achieve our primary objective. This objective, as per the census data, is to ensure that over 50% of the households in ZIP code 92880 participate in a USPS survey, and that more than half of these respondents vote "yes" to the proposed name change.
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Tactics
Our tactics for the initiative will include:
1. Community Outreach and Marketing: KHK will conduct a series of community outreach activities and marketing efforts to engage with the community and promote the initiative. This may include community meetings, door-to-door canvassing, and participation in local events. We will identify local spaces, or "third spaces", that are ideal for tabling and engaging with the community.
2. Volunteer Recruitment: We will develop a comprehensive volunteer recruitment strategy to attract a diverse range of individuals and groups in the community.
KHK will provide volunteers with the training and support they need to carry out their roles effectively.
3. Communication and Engagement: KHK will establish a robust communication framework to keep all stakeholders informed and engaged throughout the initiative. We will use a variety of communication tools and platforms to facilitate effective communication. Special attention will be given to platforms popular with older demographics, such as Facebook, as they tend to vote more consistently.
4. Business and Event Engagement: KHK will engage local businesses and sports events, asking them to encourage their customers and attendees to vote. We will provide them with posters to hang up and information to share.
5. Data Management: We plan to use a data-driven approach to manage and analyze the data collected during the initiative. KHK will use this data to monitor the progress of the initiative, make strategic decisions, and evaluate the effectiveness of the initiative strategies.
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GOTV Process
The process of getting the votes will involve a multi-pronged approach. KHK plans on extensive outreach to educate the community about the initiative, engage volunteers to spread the word and encourage participation, and use data to track our progress and adjust our strategies as needed. We plan to use microtargeting strategies to reach specific audiences. Accordingly, we will make sure to target members of the community by informing them about the impacts of this initiative which they would find personally important. Our canvassing, phone banking, email campaign, and general messaging strategy will be based around the idea of community and individual engagement with the issue.
Initiative Tools
We will utilize the following tools to reach Eastvale’s citizens and ensure their support:
1. Canvassing: we will work with Supervisors to create canvassing scripts. We will train the volunteers on how to canvas and how to engage with voters. Studies show that door to door canvassing and in-person, one-on-one communication is the most effective form of campaigning. When possible, our canvassing script will be adjusted by demographics, affiliations, and voter profile to be more relatable to the specific voter.
2. Phone banking: We will prepare phone banking scripts and train volunteers to engage with voters over the phone. Furthermore, we will set up the infrastructure necessary for such activities. As with pour canvassing, we plan on preparing multiple scripts, to be used based on the voter’s profile, history, and demographics.
3. Social media: through both paid and organic social media outreach, we can use social media to truly microtarget the survey audience. We can approach the issue through both traditional hubs of social media and more targeted hubs of media for Page | 25
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the large population of the Chinese immigrant community that reside in Eastvale, such as WeChat. Online advertising and organic social media together will allow us to reach everyone we need to reach with the message that this issue affects them personally.
4. Press media: We will work with local community and thought leaders to place op-eds and LTEs. We will work with local news to set up interviews and news segments, allowing community leaders to reach the survey audience directly.
5. Email outreach: We will assemble an email list, work to continuously expand it, and maintain constant communication with the community directly. Furthermore, if possible, we will incorporate individual profiles into our email outreach, ensuring that our messages are tailored to the target audience.
6. Mailers: For older voters, we will design and mail informational literature to communicate with those who may not be reachable through other means on this list. We will prepare and send the mailers, and we will make sure to communicate the importance of participation in our outreach.
7. Signage and Literature: KHK will develop material for lawn signs, billboards, and literature drops. We will develop multiple versions based on our GIS data, and train our volunteers to drop literature when appropriate. We will draft the material specifically to combat voter apathy, and to increase survey turnout.
8. Geographic Information Systems (GIS): To inform our canvassing, signage placements, literature drops, and mailer targets, we will utilize GIS technology to microtarget based on precinct data. We will divide the city into precincts for the initiative. Our divisions will be based more around communication targets. This means that each precinct is drawn based on what type of messaging is most effective in that precinct. We will then use that information to inform our messaging in those areas. Canvassers and phone bankers will have adjusted scripts, mailers and signage will be crafted for each precinct, and materials and Page | 26
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literature will be designed to persuade the people of each precinct. This means that even general, non-individualized messaging will be targeted to specifically influence people living in given areas. For example, the following is a map of Eastvale’s council districts:
Based on the map and the saliency of campaign issues
each councilmember ran on, we can determine the political affiliations of people in each district. From there, each district can be divided up into precincts based on data about their demographics, property values, income, and
other factors. Those precincts can then be targeted with relevant massaging to combat voter apathy.
Project Management Approach
Our project management approach is designed to ensure that the municipality name change initiative for the City of Eastvale is executed efficiently and effectively. It is based on our experience in managing complex projects, our commitment to using data and technology to maximize efficiency, and our belief in the power of collaboration and communication.
Task Management
We will use a task management system to organize and track all tasks associated with the project. Each task will be clearly defined, with a description of the task, the person responsible for the task, the deadline for the task, and any resources or support needed to complete the task.
KHK will monitor the progress of each task on a regular basis, and we will use the task management system to identify any tasks falling behind schedule or that require additional resources or support. We will also use the task management system to Page | 27
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communicate with the team about the status of tasks, to assign new tasks, and to provide feedback on completed tasks.
Resource Management
We will carefully manage the resources associated with the project, including time, money, and personnel. We will develop a detailed budget for the project, and we will monitor expenditures on a regular basis to ensure that the project stays within budget.
We will manage the time of the project team, ensuring that tasks are completed on schedule and that the team is not overburdened with work. We will use a time tracking system to monitor the time spent on each task, and we will use this information to make adjustments as needed.
Finally, we will manage the personnel associated with the project, ensuring that each team member is assigned tasks that match their skills and interests, and that they have the support and resources they need to carry out their duties effectively.
Communication Management
We will establish a robust communication framework to keep all stakeholders informed and engaged throughout the project. This will include regular meetings with the Initiative Director and Initiative Supervisors, as well as ad hoc meetings as needed. We will use a variety of communication tools and platforms to facilitate effective communication.
We plan to establish a system for documenting and tracking all communication and decisions. This will ensure that there is a clear record of what has been discussed and agreed upon, and will help prevent any misunderstandings or miscommunications.
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Risk Management
We will identify potential risks associated with the project, and we will develop strategies to mitigate these risks. This will involve conducting a risk assessment at the start of the project, and updating this assessment on a regular basis throughout the project.
We will create a system for monitoring and responding to risks as they arise. This will involve regular risk reviews, and a process for escalating and responding to risks that are identified.
This project management approach provides a comprehensive and systematic approach to managing the municipality name change initiative for the City of Eastvale. It ensures that all tasks are organized and tracked, that resources are managed effectively, that communication is clear and effective, and that risks are identified and managed.
Risk management is an integral part of our project management approach. We understand that every project comes with its own set of risks and uncertainties. Our goal is to identify these risks early on, assess their potential impact, and develop strategies to mitigate them. Here's how we plan to manage risks for the municipality name change initiative for the City of Eastvale:
Identification
The first step in our risk management process is risk identification. We will conduct a thorough analysis of the project to identify potential risks. This will involve brainstorming sessions with the project team, as well as consultations with stakeholders and experts.
We will consider a wide range of risks, including operational risks, financial risks, strategic risks, and external risks.
Assessment
Once we have identified potential risks, we will assess them based on their likelihood of occurrence and their potential impact on the project. This will help us to prioritize the Page | 29
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risks and focus our efforts on the most significant ones. We will use a risk matrix to categorize the risks and determine their level of priority.
Mitigation
For each identified risk, we will develop a risk mitigation strategy. This will involve identifying actions that can be taken to reduce the likelihood of the risk occurring, or to minimize its impact if it does occur. We will assign responsibility for each risk mitigation action to a member of the project team, and we will include these actions in our project plan.
Monitoring
We will monitor the identified risks throughout the project, and we will adjust our risk mitigation strategies as needed. This will involve regular risk reviews, as well as a process for escalating and responding to risks that are identified during the project. We are going to establish a system for documenting and tracking all risks and risk mitigation actions.
Communication
We will communicate about risks with all stakeholders in a transparent and timely manner. This will involve including risk information in our regular project updates, as well as holding special meetings or briefings if significant risks arise. We will provide training and support to the project team to ensure that they understand the risks and know how to manage them.
By following this risk management plan, we aim to proactively manage the risks associated with the municipality name change initiative for the City of Eastvale. This will help to ensure that the project is delivered on time, within budget, and to the required quality standards.
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Detailed Budget
The budget for the municipality name change initiative for the City of Eastvale is based on our understanding of the project's requirements and our proposed approach. It includes the cost of our services, as well as other potential costs associated with the initiative.
Cost of Services
Our firm charges a rate of $150 per hour for our services. Based on the duties and tasks outlined in the proposal, we estimate the following total time commitments for the entire project duration of 6 months:
● Meetings and Communications: Approximately 40 hours.
● Managing Initiative Supervisors: Approximately 50 hours. ● Volunteer Management: Approximately 80 hours.
● Strategy Development and Implementation: Approximately 100 hours. ● Reporting and evaluation: Approximately 30 hours
These services would amount to a total of 200 hours for the entire project. The total cost for our services would be $30,000. This rate is inclusive of travel for our staff but exclusive of other costs such as material, and event-related costs. We would recommend that the city includes a minimum of $20,000 as separate from our services fee for the purpose of material, events, and outreach costs for this initiative to ensure a strong outreach for the initiative. This additional funding should ideally include the ability for the initiative to purchase resident data and conduct peer-to-peer texting programs as well as hosting events.
Other Considerations
Please note that this is a preliminary budget estimate. We understand that budgeting for a project of this scale can be complex and unpredictable, and we are committed to Page | 31
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working with you to ensure that the initiative is cost-effective and delivers value for money. We are open to discussing and adjusting this budget based on your needs and feedback. We are also willing to be flexible with the hours, as necessitated by the adapting circumstances of the initiative as it plays out. However, we also maintain the need for more clarity around several aspects of the initiative in order for us to provide an accurate and comprehensive advocacy and budget plan. Specifically, we need the following to be clarified by the city and/or USPS:
● Date and duration of the survey campaign, and whether it will have a finite timeline or a rolling survey until a 50% quorum of the residents voting has been met.
● Total number of votes based on the USPS data and assumptions of voting eligibility.
● Urging rationality of why business owners are not able to participate in the initiative (this is a strong point for the city to elevate if USPS is unwilling to allow businesses to vote, and we can use it as a strong rallying point for the businesses to help us in outreach to residents).
● Whether or not the survey will allow a "mail-in" participation option in addition to the digital option.
● Whether there will be a hotline where the digital voting codes can be shared with residents who have not received their code or whose code was lost in the mail. ● Who verifies the results and what is the verification/audit process. ● Whether or not a resident can change their vote after the fact (i.e. a resident or a member of their residence accidentally votes in a particular way and they then get informed and want to change their vote).
● Whether or not data on the quorum will be shared in real time (i.e. whether the city will know what the progress toward the quorum is at the end of each night, as well as which households have voted.
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● Whether or not a full list of all qualified voters and their addresses/contact information will be shared with the City.
Any one of these considerations and changes may significantly impact and alter the nature of the initiative and the level of support needed. KHK Solutions reserves the right to approach the City with a new contract if such becomes the case and the existing contract no longer proves as efficient or reflective of the agreed upon work plan as laid out in this document. KHK Solutions also recommends the City to be prepared to engage in legal efforts as needed be, as KHK Solutions and its services do not include legal support.
KHK Solutions Staff
Should the City of Eastvale choose to go with KHK Solutions on this initiative, KHK Solutions is prepared to place this initiative as our top priority, placing it directly under the portfolio of our Managing Partner, Parshan Khosravi. In addition to Parshan, KHK Solutions will utilize the services of two other members of our team, Francois Kaeppelin and Randy Yan for this initiative.
Parshan Khosravi - Managing Partner and Project Lead
Managing Partner of the firm and the head of our initiative division, Parshan has run multiple local and statewide initiatives in California, sponsored and passed many pieces of legislation, and led state and federal advocacy operations for a host of various organizations.
Over his more than ten years of experience in campaigning and government relations, Parshan has successfully led local efforts to create a new neighborhood council in Los Angeles, underwritten statewide campaigns to amend the California constitution, organized and led multi-billion dollar bonds in order to pay for various infrastructure expenses in the state’s public K-12 and higher education systems, and has successfully led the charge in passing numerous pieces of legislation in the state of California by Page | 33
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building large-scale and diverse coalitions of businesses, advocates, and community organizations.
With a Master’s Degree in Public Policy, a Bachelor’s Degree in Education, and a Bachelor’s Degree in Political Science, Parshan is a seasoned policy expert. With his expertise and his long and successful career in affecting change and influencing decision makers, he is able to identify the best policies and strategies that our clients need to achieve their goals.
Francois Kaeppelin - Research and Data Management
A senior partner and Chief Technical Officer at KHK, Francois specializes in urban planning and manages the technological and data services of the company. Starting his career in data science and analysis in 2017, he holds a BS in Political Science and Geographic Information Systems and an MS in Transportation Technology & Policy. In addition, he has served as the legislative director of the Associated Students of UC Davis and the UC Graduate Professional Council. His unique combination of skills allows him to bridge the worlds of data science and legislative strategy, offering clients the opportunity to leverage cutting-edge technology and data-driven approaches in their campaigns and legislative initiatives.
Randy Yan - Project Management and AAPI Constituency Relations Randy brings with him an extensive background in managing and leading local campaigns in California, including that of former Mayor Tubbs. Most recently, he worked as the campaign manager for a city council campaign in Laguna Hills, California. An experienced project manager with deep ties to the AAPI community, Randy will be one of our key staff in organizing and overseeing the constituent relations and outreach efforts.
Collectively, we will split half of our staff time on this campaign between the three listed KHK team members, with the other half of the staff time being directly taken by our managing partner and project lead, Parshan Khosravi.
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Conclusion
Thank you for your time and consideration, and we look forward to working with your city and community,
Sincerely,
KHK Solutions Team
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City of Eastvale
92880 | CONSULTANT SERVICES
MIND & MILL
951-384-1881
[email protected]
3615 MAIN STREET SUITE 103
RIVERSIDE CALIFORNIA 92501
901 WOODLAND STREET
NASHVILLE TENNESSEE 37206
437
CITY OF EASTVALE PROPOSAL 2
Let’s Get Started.
THIS IS GOING TO BE GREAT.
Hello Alex + City of Eastvale Team!
We’re thrilled to kickstart our partnership with you and your team.
We’re geared up to dive headfirst into this project and collaborate with you to create a positive impact on your community.
Our commitment to open communication and a proactive approach ensures a seamless partnership where ideas flow freely, challenges are tackled head-on, and achievements are celebrated.
We’ve already begun laying the groundwork for our collaboration with pro bono research and project management.
We’ve included the proposal’s effective timeline below. This includes Strategic Planning in November of 2023, Initiative Preparation in December of 2023, and Implementation in January of 2024. However, we’re also ready to be flexible pending USPS Survey timeline and initiative development.
If you ever have questions, ideas, or just want to chat about the project, don’t hesitate to reach out anytime.
Thank you for entrusting Mind & Mill with your success.
MIND & MILL LLC | PARTNER
Josh Mauldin
[email protected]
951-384-1881
3615 Main Street Unit 103, Riverside, CA 92501
901 Woodland Street, Nashville, TN 37206
438
CITY OF EASTVALE PROPOSAL 3
strategic planning | november
Projected Timeline
PROJECT APPROACH
project brief discussed in meeting
detailed innovative strategies for overall initiative content timeline confirmed
channels identified
strategy approved
initial strategy discussed
social media strategy outlined
strategy implemented
strategy revised
TASK 2: MARKETING STRATEGY
TASK 3: POLITICAL STRATEGY DEVELOPMENT ASSISTANCE
introduction of all teams
initial outline of audiences
SWOT analysis
INITIAL KICKOFF MEETING
STRATEGY DEVELOPMENT
STRATEGY ANALYSIS + PEER REVIEW
MARKETING STRATEGY REVISIONS IMPLEMENTED
WEEKLY STRATEGY MEETING | TOTAL TEAM
WEEKLY STRATEGY MEETING | POLITICAL CONSULTANT + INITIATIVE DIRECTOR ADDITIONAL COMMUNICATION SUPPORT | WEEKENDS + EVENINGS
TASK 1: MEETINGS AND COMMUNICATIONS
439
CITY OF EASTVALE PROPOSAL 4
Projected Timeline
PROJECT APPROACH
TASK 4: MARKETING DELIVERABLES
initiative preparation | december
door-hanger
videography
landing page aesthetics
swag development
translation services - Spanish
translation services - Mandarin
print material
slide deck
slide deck
one sheet
photography
initiative branding
MARKETING CONTENT DEVELOPMENT
WEEKLY STRATEGY MEETING | TOTAL TEAM
WEEKLY STRATEGY MEETING | POLITICAL CONSULTANT + INITIATIVE DIRECTOR ADDITIONAL COMMUNICATION SUPPORT | WEEKENDS + EVENINGS
TASK 1: MEETINGS AND COMMUNICATIONS
TASK 2: MARKETING STRATEGY
analytics and revisions
STRATEGY DEVELOPMENT
440
CITY OF EASTVALE PROPOSAL 5
Our Process
PROJECT APPROACH
TASK 4: MARKETING DELIVERABLES
implementation | january
social post templates
direct mailers
MARKETING CONTENT DEVELOPMENT
WEEKLY STRATEGY MEETING | TOTAL TEAM
WEEKLY STRATEGY MEETING | POLITICAL CONSULTANT + INITIATIVE DIRECTOR ADDITIONAL COMMUNICATION SUPPORT | WEEKENDS + EVENINGS
TASK 1: MEETINGS AND COMMUNICATIONS
TASK 2: MARKETING STRATEGY
analytics
STRATEGY DEVELOPMENT
441
CITY OF EASTVALE PROPOSAL 6
We’ve built out two proposal
options that will enable us to
contribute to the success
of the 92880 initiative.
The primary distinctions among these proposals pertain to staff allocation, the extent of revisions and iterations for each deliverable, and the quantity of videos to be generated. 442
CITY OF EASTVALE PROPOSAL 7
ZIP CODE 92880 MUNICIPALITY NAME CHANGE INITIATIVE SUPPORT City of Eastvale
RFP# ECON20230810
necessities option 1 option 2
Project Management
We pride ourselves on providing
comprehensive and efficient project
management services to consistently and
constantly monitor project quality, budget,
scope, and progress. Our approach requires
vigilant monitoring and meticulous planning
to ensure that we utilize all of the dedicated
resources of your Mind & Mill team.
We will be dedicating internal efforts to
ensure that we can exceed your expectations
and achieve your definition of success.
We pride ourselves on providing
comprehensive and efficient project
management services to consistently and
constantly monitor project quality, budget,
scope, and progress. Our approach requires
vigilant monitoring and meticulous planning
to ensure that we utilize all of the dedicated
resources of your Mind & Mill team.
We will be dedicating internal efforts to
ensure that we can exceed your expectations
and achieve your definition of success.
Investment $1,000 $3,750
Task 1: Meetings and Communication option 1 option 2
Initial Kickoff Meeting
We'll be ready to listen and engage in
discussion as we get formally introduced to
the project and confirm the timeline that
we're marching towards.
With our introductions and timeline
underway, we'll be able to work to begin
Task 2: Marketing Strategy, developing the
innovative ideation to promote the
engagement of the community and the
success of this Initiative.
- Points of Contact Outlined
- Timeline from USPS confirmed
- Timeline for Initiative confirmed
- Final thoughts from All members as we all
begin our developments
We'll have key stakeholders from our team
there.
All our team will be there!
We'll be ready to listen and engage in
disucussion as we get formally introduced to
the project and confirm the timeline that
we're marching towards.
With our introductions and timeline
underway, we'll be able to work to begin
Task 2: Marketing Strategy, developing the
innovative ideation to promote the
engagement of the community and the
success of this Initiative.
- Points of Contact Outlined
- Timeline from USPS confirmed
- Timeline for Initiative confirmed
- Final thoughts from All members as we all
begin our developments
We'll have key stakeholders from our team
there.
All team members in attendance
Weekly Strategy Meeting | Total Team
1 hour meeting per week
for 12 weeks
1 team member in attendance
As part of our work, we'll be taking dedicated
notes to produce project reports
1 hour meeting per week
for 12 weeks
2 team members in attendance
As part of our work, we'll be taking dedicated
notes to produce project reports
Weekly Strategy Meeting | Political
Consultant + Initiative Director
1 hour meeting per week
for 12 weeks
1 team member in attendance
As part of our work, we'll be taking dedicated
notes to produce project reports
1 hour meeting per week
for 12 weeks
2 team members in attendance
As part of our work, we'll be taking dedicated
notes to produce project reports
Additional Communication Support |
Weekends + Evenings
We'll be ready to support this Initiative's
success through the dedicated efforts and
responsiveness of our team
up to one half hour meeting outside of
normal hours per week
We'll be ready to support this Initiative's
sucess through the dedicated efforts and
responsiveness of our team
up to 1 hour meeting outside of normal
hours per week
We Are Ready
OUR PROPOSAL
443
CITY OF EASTVALE PROPOSAL 8
necessities option 1 option 2
Project Management
We pride ourselves on providing
comprehensive and efficient project
management services to consistently and
constantly monitor project quality, budget,
scope, and progress. Our approach requires
vigilant monitoring and meticulous planning
to ensure that we utilize all of the dedicated
resources of your Mind & Mill team.
We will be dedicating internal efforts to
ensure that we can exceed your expectations
and achieve your definition of success.
We pride ourselves on providing
comprehensive and efficient project
management services to consistently and
constantly monitor project quality, budget,
scope, and progress. Our approach requires
vigilant monitoring and meticulous planning
to ensure that we utilize all of the dedicated
resources of your Mind & Mill team.
We will be dedicating internal efforts to
ensure that we can exceed your expectations
and achieve your definition of success.
Investment $1,000 $3,750
Task 1: Meetings and Communication option 1 option 2
Initial Kickoff Meeting
We'll be ready to listen and engage in
discussion as we get formally introduced to
the project and confirm the timeline that
we're marching towards.
With our introductions and timeline
underway, we'll be able to work to begin
Task 2: Marketing Strategy, developing the
innovative ideation to promote the
engagement of the community and the
success of this Initiative.
- Points of Contact Outlined
- Timeline from USPS confirmed
- Timeline for Initiative confirmed
- Final thoughts from All members as we all
begin our developments
We'll have key stakeholders from our team
there.
All our team will be there!
We'll be ready to listen and engage in
disucussion as we get formally introduced to
the project and confirm the timeline that
we're marching towards.
With our introductions and timeline
underway, we'll be able to work to begin
Task 2: Marketing Strategy, developing the
innovative ideation to promote the
engagement of the community and the
success of this Initiative.
- Points of Contact Outlined
- Timeline from USPS confirmed
- Timeline for Initiative confirmed
- Final thoughts from All members as we all
begin our developments
We'll have key stakeholders from our team
there.
All team members in attendance
Weekly Strategy Meeting | Total Team
1 hour meeting per week
for 12 weeks
1 team member in attendance
As part of our work, we'll be taking dedicated
notes to produce project reports
1 hour meeting per week
for 12 weeks
2 team members in attendance
As part of our work, we'll be taking dedicated
notes to produce project reports
Weekly Strategy Meeting | Political
Consultant + Initiative Director
1 hour meeting per week
for 12 weeks
1 team member in attendance
As part of our work, we'll be taking dedicated
notes to produce project reports
1 hour meeting per week
for 12 weeks
2 team members in attendance
As part of our work, we'll be taking dedicated
notes to produce project reports
Additional Communication Support |
Weekends + Evenings
We'll be ready to support this Initiative's
success through the dedicated efforts and
responsiveness of our team
up to one half hour meeting outside of
normal hours per week
1 staff member
As part of our work, we'll be taking dedicated
notes to produce project reports
We'll be ready to support this Initiative's
sucess through the dedicated efforts and
responsiveness of our team
up to 1 hour meeting outside of normal
hours per week
1 staff member
As part of our work, we'll be taking dedicated
notes to produce project reports
Investment $9,975 $22,475
Task 2: Marketing Strategy option 1 option 2
We'll collaborate with the Initiative Director,
Marketing Content Supervisor, and consult
with the Political Strategy Firm to develop a
strategic plan crafted to tell the overarching
We'll collaborate with the Initiative Director,
Marketing Content Supervisor, and consult
with the Political Strategy Firm to develop a
strategic plan crafted to tell the overarching
story of the City of Eastvale. Our goal within
the strategies will be to activate the public
d ifidf hid
We Are Ready
OUR PROPOSAL
444
CITY OF EASTVALE PROPOSAL 9
As part of our work, we'll be taking dedicated
notes to produce project reports
As part of our work, we'll be taking dedicated
notes to produce project reports
Additional Communication Support |
Weekends + Evenings
We'll be ready to support this Initiative's
success through the dedicated efforts and
responsiveness of our team
up to one half hour meeting outside of
normal hours per week
1 staff member
As part of our work, we'll be taking dedicated
notes to produce project reports
We'll be ready to support this Initiative's
sucess through the dedicated efforts and
responsiveness of our team
up to 1 hour meeting outside of normal
hours per week
1 staff member
As part of our work, we'll be taking dedicated
notes to produce project reports
Investment $9,975 $22,475
Task 2: Marketing Strategy option 1 option 2
Strategy Development
We'll collaborate with the Initiative Director,
Marketing Content Supervisor, and consult
with the Political Strategy Firm to develop a
strategic plan crafted to tell the overarching
story of the City of Eastvale. Our goal within
the strategies will be to activate the public
and inform residents of the impact and
importance that a Zip Code change will make
on their everyday lives.
We’ll develop a comprehensive strategy that
intersects art and strategy to be implemented
across each touchpoint of the Initiative.
- Residential: Coordination of digital and print
materials to support the Initiatives which
activate residents within their homes, at
events, and within the community
- Business: Developing a strategic approach
to engage business owners and activate them
as an opportunity to reach residents who
frequent their business within the 92880.
Business owners and staff are also likely
residents of Eastvale and the 92880 area.
- Regional: Activating the surrounding
community to support this initiative and build
the momentum to support the community
This strategy will be delivered within 30 days
We'll collaborate with the Initiative Director,
Marketing Content Supervisor, and consult
with the Political Strategy Firm to develop a
strategic plan crafted to tell the overarching
story of the City of Eastvale. Our goal within
the strategies will be to activate the public
and inform residents of the impact and
importance that a Zip Code change will make
on their everyday lives.
We’ll develop a comprehensive strategy that
intersects art and strategy to be implemented
across each touchpoint of the Initiative.
- Residential: Coordination of digital and print
materials to support the Initiatives which
activate residents within their homes, at
events, and within the community
- Business: Developing a strategic approach
to engage business owners and activate them
as an opportunity to reach residents who
frequent their business within the 92880.
Business owners and staff are also likely
residents of Eastvale and the 92880 area.
- Regional: Activating the surrounding
community to support this initiative and build
the momentum to support the community
This strategy will be delivered within 30 days
and will include:
- social media strategy
- mailer strategy
- messaging development
- content creation
Strategy Implementation
We'll assist with the implementation of
strategies to ensure that they are being
effectively integrated into each of the
Initiative supervisor teams areas of focus.
We'll assist with the implementation of
strategies to ensure that they are being
effectively integrated into each of the
Initiative supervisor teams areas of focus.
Analytics
We'll be working with your team to review
their provided analytics
1 half hour reviewing + adjusting strategies
based on analytics / week
We'll be working with your team to review
their provided analytics
1 hour reviewing + adjusting strategies
based on analytics / week
Strategy Revisions
After evaluating the implementation of the
outlined strategic efforts, we'll review the
analytics of each outlet and offer revised
strategies based on the result.
We will also include revisions based on the
Peer Review of the Political Consultants
After evaluating the implementation of the
outlined strategic efforts, we'll review the
analytics of each outlet and offer revised
strategies based on the result.
We will also include revisions based on the
Peer Review of the Political Consultants
Investment $8,175 $13,150
Task 3: Political Strategy Development
Assistance option 1 option 2
Ultif iitil litil ttUltif iitil litil tt
We Are Ready
OUR PROPOSAL
445
CITY OF EASTVALE PROPOSAL 10
Strategy Implementation
effectively integrated into each of the
Initiative supervisor teams areas of focus.
effectively integrated into each of the
Initiative supervisor teams areas of focus.
Analytics
We'll be working with your team to review
their provided analytics
1 half hour reviewing + adjusting strategies
based on analytics / week
We'll be working with your team to review
their provided analytics
1 hour reviewing + adjusting strategies
based on analytics / week
Strategy Revisions
After evaluating the implementation of the
outlined strategic efforts, we'll review the
analytics of each outlet and offer revised
strategies based on the result.
We will also include revisions based on the
Peer Review of the Political Consultants
After evaluating the implementation of the
outlined strategic efforts, we'll review the
analytics of each outlet and offer revised
strategies based on the result.
We will also include revisions based on the
Peer Review of the Political Consultants
Investment $8,175 $13,150
Task 3: Political Strategy Development
Assistance option 1 option 2
Strategy Analysis + Peer Review
Upon completion of initial political strategy,
we'll work through their ideation and provide
our insight on any identifiable opportunities
for improvement or areas of concern.
We're ready to work collaboratively to share
ideas that will help to activate the 92880 and
Eastvale Community.
1 SWOT analysis
~3 pages
at Week 2
Upon completion of initial political strategy,
we'll work through their ideation and provide
our insight on any identifiable opportunities
for improvmements or areas of concern.
We're ready to work collaboratively to share
ideas that will help to activate the 92880 and
Eastvale Community.
1 SWOT analysis
~10 pages
at Week 2 and Week 4
Investment $1,225 $2,625
Task 4: Marketing Deliverables option 1 option 2
Initiative Branding
We'll create a unique look and feel to support
the success of this Initiative.
Our efforts will include the development of a
branded identity.
- Logo Development with up to 5 options for
Initiative direction
- Color
- Type
2 revisions
We'll create a unique look and feel to support
the success of this Initiative.
Our efforts will include the development of a
branded identity.
- Logo Development with up to 8 options for
Initiative direction
- Color
- Type
3 revisions
Community Visit - Print Material
We'll develop necessary materials to promote
an effective use of the face to face time to
ensure a positive result on the survey
1 door hanger
Client to provide copy
We'll develop necessary materials to promote
an effective use of the face to face time to
ensure a positive result on the survey
1 print piece; trifold or doorhanger with
copywriting included
Community Presentation - Slide Deck
We'll develop the presentation to enhance
the impact of the WHY change is necessary
for 92880 and create a community response.
1 Presentation up to 6 slides;
1 Presentation Outline for Approval prior to
development
Client to provide copy
We'll develop the presentation to enhance
the impact of the WHY change is necessary
for 92880 and create a community response.
1 Presentation up to 10 slides;
1 Presentation Outline for Approval prior to
development
Copywriting included
Marketing Content - Direct Mailer
We'll create a unique direct mailer with
aesthetics that are sure to stand out in the
post.
1 design
1 for survey awareness
Client to provide copy
4.25" x 6"
We'll create a unique direct mailer with
aesethetics that are sure to stand out in the
post.
5 designs
1 general awarenss card for the survey
1 for each of the WHY's for changing 92880
copywriting included
4.25" x 6"
We'll help create a digital motion ad to help
gain attention for the survey and its impact
on the community
We'll help create digital motion ads to help
gain attention for the survey and it's impact
on the community
We Are Ready
OUR PROPOSAL
446
CITY OF EASTVALE PROPOSAL 11
Assistance option 1 option 2
Strategy Analysis + Peer Review
Upon completion of initial political strategy,
we'll work through their ideation and provide
our insight on any identifiable opportunities
for improvement or areas of concern.
We're ready to work collaboratively to share
ideas that will help to activate the 92880 and
Eastvale Community.
1 SWOT analysis
~3 pages
at Week 2
Upon completion of initial political strategy,
we'll work through their ideation and provide
our insight on any identifiable opportunities
for improvmements or areas of concern.
We're ready to work collaboratively to share
ideas that will help to activate the 92880 and
Eastvale Community.
1 SWOT analysis
~10 pages
at Week 2 and Week 4
Investment $1,225 $2,625
Task 4: Marketing Deliverables option 1 option 2
Initiative Branding
We'll create a unique look and feel to support
the success of this Initiative.
Our efforts will include the development of a
branded identity.
- Logo Development with up to 5 options for
Initiative direction
- Color
- Type
2 revisions
We'll create a unique look and feel to support
the success of this Initiative.
Our efforts will include the development of a
branded identity.
- Logo Development with up to 8 options for
Initiative direction
- Color
- Type
3 revisions
Community Visit - Print Material
We'll develop necessary materials to promote
an effective use of the face to face time to
ensure a positive result on the survey
1 door hanger
Client to provide copy
We'll develop necessary materials to promote
an effective use of the face to face time to
ensure a positive result on the survey
1 print piece; trifold or doorhanger with
copywriting included
Community Presentation - Slide Deck
We'll develop the presentation to enhance
the impact of the WHY change is necessary
for 92880 and create a community response.
1 Presentation up to 6 slides;
1 Presentation Outline for Approval prior to
development
Client to provide copy
We'll develop the presentation to enhance
the impact of the WHY change is necessary
for 92880 and create a community response.
1 Presentation up to 10 slides;
1 Presentation Outline for Approval prior to
development
Copywriting included
Marketing Content - Direct Mailer
We'll create a unique direct mailer with
aesthetics that are sure to stand out in the
post.
1 design
1 for survey awareness
Client to provide copy
4.25" x 6"
We'll create a unique direct mailer with
aesethetics that are sure to stand out in the
post.
5 designs
1 general awarenss card for the survey
1 for each of the WHY's for changing 92880
copywriting included
4.25" x 6"
Marketing Content - Video Development
We'll help create a digital motion ad to help
gain attention for the survey and its impact
on the community.
1 ~30s ad to encapsulate the purpose
behind this Initiative
to include 1 half day of filming, overlapped
with the day of photo production
We'll help create digital motion ads to help
gain attention for the survey and it's impact
on the community.
1 ~15s ad per cause for Zip Code changes
5 total
to include 1 day of filming, overlapped with
the day of photo production
Marketing Content - Photo Development
- Lifestyle
We'll capture photography of the City of
Eastvale to utilize within all the Initiative
materials.
~25 photos
to include 1 half day of planned content
creation to include individuals that reflect the
demographics of the City of Eastvale
- planning locations with the Initiative
Director
- scheduling photoshoot
- editing + coloring photo
We'll capture photography of the City of
Eastvale to utilize within all the Initiative
materials.
~45 photos
to include 1 day of planned content creation
to include individuals that reflect the
demographics of the City of Eastvale
- planning locations with the Initiative
Director
- scheduling photoshoot
- editing + coloring photo
We Are Ready
OUR PROPOSAL
447
CITY OF EASTVALE PROPOSAL 12
Assistance
Strategy Analysis + Peer Review
Upon completion of initial political strategy,
we'll work through their ideation and provide
our insight on any identifiable opportunities
for improvement or areas of concern.
We're ready to work collaboratively to share
ideas that will help to activate the 92880 and
Eastvale Community.
1 SWOT analysis
~3 pages
at Week 2
Upon completion of initial political strategy,
we'll work through their ideation and provide
our insight on any identifiable opportunities
for improvmements or areas of concern.
We're ready to work collaboratively to share
ideas that will help to activate the 92880 and
Eastvale Community.
1 SWOT analysis
~10 pages
at Week 2 and Week 4
Investment $1,225 $2,625
Task 4: Marketing Deliverables option 1 option 2
Initiative Branding
We'll create a unique look and feel to support
the success of this Initiative.
Our efforts will include the development of a
branded identity.
- Logo Development with up to 5 options for
Initiative direction
- Color
- Type
2 revisions
We'll create a unique look and feel to support
the success of this Initiative.
Our efforts will include the development of a
branded identity.
- Logo Development with up to 8 options for
Initiative direction
- Color
- Type
3 revisions
Community Visit - Print Material
We'll develop necessary materials to promote
an effective use of the face to face time to
ensure a positive result on the survey
1 door hanger
Client to provide copy
We'll develop necessary materials to promote
an effective use of the face to face time to
ensure a positive result on the survey
1 print piece; trifold or doorhanger with
copywriting included
Community Presentation - Slide Deck
We'll develop the presentation to enhance
the impact of the WHY change is necessary
for 92880 and create a community response.
1 Presentation up to 6 slides;
1 Presentation Outline for Approval prior to
development
Client to provide copy
We'll develop the presentation to enhance
the impact of the WHY change is necessary
for 92880 and create a community response.
1 Presentation up to 10 slides;
1 Presentation Outline for Approval prior to
development
Copywriting included
Marketing Content - Direct Mailer
We'll create a unique direct mailer with
aesthetics that are sure to stand out in the
post.
1 design
1 for survey awareness
Client to provide copy
4.25" x 6"
We'll create a unique direct mailer with
aesethetics that are sure to stand out in the
post.
5 designs
1 general awarenss card for the survey
1 for each of the WHY's for changing 92880
copywriting included
4.25" x 6"
Marketing Content - Video Development
We'll help create a digital motion ad to help
gain attention for the survey and its impact
on the community.
1 ~30s ad to encapsulate the purpose
behind this Initiative
to include 1 half day of filming, overlapped
with the day of photo production
We'll help create digital motion ads to help
gain attention for the survey and it's impact
on the community.
1 ~15s ad per cause for Zip Code changes
5 total
to include 1 day of filming, overlapped with
the day of photo production
Marketing Content - Photo Development
- Lifestyle
We'll capture photography of the City of
Eastvale to utilize within all the Initiative
materials.
~25 photos
to include 1 half day of planned content
creation to include individuals that reflect the
demographics of the City of Eastvale
- planning locations with the Initiative
Director
- scheduling photoshoot
- editing + coloring photo
Marketing Content Supervisor to help
We'll capture photography of the City of
Eastvale to utilize within all the Initiative
materials.
~45 photos
to include 1 day of planned content creation
to include individuals that reflect the
demographics of the City of Eastvale
- planning locations with the Initiative
Director
- scheduling photoshoot
- editing + coloring photo
Marketing Content Supervisor to help
Client to provide copy
Copywriting included
Marketing Content - Direct Mailer
We'll create a unique direct mailer with
aesthetics that are sure to stand out in the
post.
1 design
1 for survey awareness
Client to provide copy
4.25" x 6"
We'll create a unique direct mailer with
aesethetics that are sure to stand out in the
post.
5 designs
1 general awarenss card for the survey
1 for each of the WHY's for changing 92880
copywriting included
4.25" x 6"
Marketing Content - Video Development
We'll help create a digital motion ad to help
gain attention for the survey and its impact
on the community.
1 ~30s ad to encapsulate the purpose
behind this Initiative
to include 1 half day of filming, overlapped
with the day of photo production
We'll help create digital motion ads to help
gain attention for the survey and it's impact
on the community.
1 ~15s ad per cause for Zip Code changes
5 total
to include 1 day of filming, overlapped with
the day of photo production
Marketing Content - Photo Development
- Lifestyle
We'll capture photography of the City of
Eastvale to utilize within all the Initiative
materials.
~25 photos
to include 1 half day of planned content
creation to include individuals that reflect the
demographics of the City of Eastvale
- planning locations with the Initiative
Director
- scheduling photoshoot
- editing + coloring photo
- Marketing Content Supervisor to help
coordinate REAL community members for
their involvement in the photoshoot
We'll capture photography of the City of
Eastvale to utilize within all the Initiative
materials.
~45 photos
to include 1 day of planned content creation
to include individuals that reflect the
demographics of the City of Eastvale
- planning locations with the Initiative
Director
- scheduling photoshoot
- editing + coloring photo
- Marketing Content Supervisor to help
coordinate REAL community members for
their involvement in the photoshoot
Marketing Content - Website Landing
Page
We'll build a simple landing page that
presents the issue to residents and
encourages them to learn more within their
selected language: english, mandarin, and
spanish
We'll build in Figma and the City Team can rebuild and implement within their site, or direct for us to build as a Initiative specific
landing page.
1 landing page concept in English
We'll build a simple landing page that
presents the issue to residents and
encourages them to learn more within their
selected language: english, mandarin, and
spanish.
1 landing page
with select included translated information
Translation Services - Mandarin
We'll take each deliverable within the
Marketing Content and include specifically
designed and strategically integrated
Mandarin translations.
We'll take each deliverable within the
Markteting Content and include specifically
designed and strategically integrated
Mandarin translations.
Translation Services - Spanish
We'll take each deliverable within the
Marketing Content and include specifically
designed and strategically integrated Spanish
translations.
We'll take each deliverable within the
Markteting Content and include specifically
designed and strategically integrated Spanish
translations.
Investment $10,000 $21,690
Proposal $31,135 $61,820
Discount $1,135 $1,820
Investment $30,000 $60,000
Community Presentation - Slide Deck
for 92880 and create a community response.
1 Presentation up to 6 slides;
1 Presentation Outline for Approval prior to
development
Client to provide copy
for 92880 and create a community response.
1 Presentation up to 10 slides;
1 Presentation Outline for Approval prior to
development
Copywriting included
Marketing Content - Direct Mailer
We'll create a unique direct mailer with
aesthetics that are sure to stand out in the
post.
1 design
1 for survey awareness
Client to provide copy
4.25" x 6"
We'll create a unique direct mailer with
aesethetics that are sure to stand out in the
post.
5 designs
1 general awarenss card for the survey
1 for each of the WHY's for changing 92880
copywriting included
4.25" x 6"
Marketing Content - Video Development
We'll help create a digital motion ad to help
gain attention for the survey and its impact
on the community.
1 ~30s ad to encapsulate the purpose
behind this Initiative
to include 1 half day of filming, overlapped
with the day of photo production
We'll help create digital motion ads to help
gain attention for the survey and it's impact
on the community.
1 ~15s ad per cause for Zip Code changes
5 total
to include 1 day of filming, overlapped with
the day of photo production
Marketing Content - Photo Development
- Lifestyle
We'll capture photography of the City of
Eastvale to utilize within all the Initiative
materials.
~25 photos
to include 1 half day of planned content
creation to include individuals that reflect the
demographics of the City of Eastvale
- planning locations with the Initiative
Director
- scheduling photoshoot
- editing + coloring photo
- Marketing Content Supervisor to help
coordinate REAL community members for
their involvement in the photoshoot
We'll capture photography of the City of
Eastvale to utilize within all the Initiative
materials.
~45 photos
to include 1 day of planned content creation
to include individuals that reflect the
demographics of the City of Eastvale
- planning locations with the Initiative
Director
- scheduling photoshoot
- editing + coloring photo
- Marketing Content Supervisor to help
coordinate REAL community members for
their involvement in the photoshoot
Marketing Content - Website Landing
Page
We'll build a simple landing page that
presents the issue to residents and
encourages them to learn more within their
selected language: english, mandarin, and
spanish
We'll build in Figma and the City Team can rebuild and implement within their site, or direct for us to build as a Initiative specific
landing page.
1 landing page concept in English
We'll build a simple landing page that
presents the issue to residents and
encourages them to learn more within their
selected language: english, mandarin, and
spanish.
1 landing page
with select included translated information
Translation Services - Mandarin
We'll take each deliverable within the
Marketing Content and include specifically
designed and strategically integrated
Mandarin translations.
We'll take each deliverable within the
Markteting Content and include specifically
designed and strategically integrated
Mandarin translations.
Translation Services - Spanish
We'll take each deliverable within the
Marketing Content and include specifically
designed and strategically integrated Spanish
translations.
We'll take each deliverable within the
Markteting Content and include specifically
designed and strategically integrated Spanish
translations.
Investment $10,000 $21,690
Proposal $31,135 $61,820
Discount $1,135 $1,820
Investment $30,000 $60,000
We Are Ready
OUR PROPOSAL
CONTINUED
FINAL INVESTMENT
448
CITY OF EASTVALE PROPOSAL 13
We are ideators and strategists, creatives and
builders, schemers and dreamers, who found our
niche in marketing. Our experience comes from
a cornucopia of inspirations, faces, and places.
We’ve dug more ditches than Levi got britches
and served more shops than Kawhi got hops.
Through super duper talent and savage sick tech
we’ve culminated in an utterly unique and crazy
creative skill house.
Let’s go.
HERE ARE SOME EXAMPLES OF OUR SUCCESS STORIES
449
CITY OF EASTVALE PROPOSAL 14
Lobby.
Strategy • Design
Animation • Video
Photo • Social • Web
Email • Print • Event
Lead Gen
Scan or click to see what we can create
Alegria.
Strategy • Design
Animation • Social
Blink. Strategy • Branding
Design • Animation
Video • Photo • Social
Web • Copy
Paid Ads • Email
Merch • Packaging
Even UI/UX • 3D
Scan or click to see what we can create SCAN OR CLICK TO SEE WHAT WE CAN CREATE Portfolio
450
CITY OF EASTVALE PROPOSAL 15
Scan or click to see what we can create.
Scan or click to see what we can create
Mark.
Strategy • Branding
Design • Photo Social
Web • Copy • Email
Print • Merch • 3D
Siena.
Branding • Design
Animation • Print
Merch
Tre’dish.
Strategy • Design
Animation • Video
Photo • Social • Copy
Paid Ads • Email
Print • Event
Lead Gen
Scan or click to see what we can create SCAN OR CLICK TO SEE WHAT WE CAN CREATE Portfolio
451
CITY OF EASTVALE PROPOSAL 16
Scan or click to see what we can create.
Scan or click to see what we can create
Design • Animation
App Development
UI/UX
PMD Alliance.
Strategy • Design
Animation • Video
Streaming • Social
Messaging
Niagara.
Cyclovia. Strategy • Branding
Design • Animation
Video • Social
Messaging • Merch
Scan or click to see what we can create SCAN OR CLICK TO SEE WHAT WE CAN CREATE Portfolio
452
CITY OF EASTVALE PROPOSAL 17
Scan or click to see what we can create.
Scan or click to see what we can create
Design • Animation
Video • Photo • Copy
Messaging
Lemon Perfect.
Strategy • Design
Animation • Video
Social • Messaging
Print • Event
Environmental Design
Strategy • Branding
Design • Animation
Video • Print
ilumni.
San Bernardino County.
SCAN OR CLICK TO SEE WHAT WE CAN CREATE
Portfolio
453
CITY OF EASTVALE PROPOSAL 18
Scan or click to see what we can create.
Scan or click to see what we can create
Strategy • Branding
Design • Animation
Video • Photo • Social
Copy • Messaging
Print • Merch • Event
3D
year end recap.
Design • Animation
Video
Design • Animation
Video • Photo • Copy
Messaging
She Can.
video/motion reel.
SCAN OR CLICK TO SEE WHAT WE CAN CREATE
Portfolio
454
CITY OF EASTVALE PROPOSAL 19
Scan or click to see what we can create.
Scan or click to see what we can create
Design • Photo • Web
Photo • Design
Strategy • Animation
Video
Jurupa Valley.
photography.
highlight deck.
SCAN OR CLICK TO SEE WHAT WE CAN CREATE
Portfolio
455
CITY OF EASTVALE PROPOSAL 20
Scan or click to see what we can create.
Scan or click to see what we can create
Strategy • Video
Messaging
Strategy • Messaging
Research • Paids Ads
Media Buy
Janet Goeske Foundation.
Strategy • Branding
Design • Animation
Video • Photo • Social
Copy • Messaging
Research • Print
Merch • Event
Environmental Design
municiplaity deck.
Faces of Fentanyl research.
SCAN OR CLICK TO SEE WHAT WE CAN CREATE
Portfolio
municipality presentation
456
CITY OF EASTVALE PROPOSAL 21
Scan or click to see what we can create
Our Website.
Branding • Video
Photo • Social
Design • Animation
UI/UX • Copy • Strategy
3D • 3D Mapping
3D Photo
Virtual Tours
Schemantic Floor
Planning
3D Imaging/Virtual Tours.
Our Instagram.
SCAN OR CLICK TO SEE WHAT WE CAN CREATE
Portfolio
457
Thank you!
458
- 1 -
AGREEMENT FOR SERVICES
ZIP CODE 92880 SURVEY OUTREACH INITIATIVE SUPPORT
This Agreement for Services (“Agreement”) is entered into as of this 25th day of October, 2023 by and between the City of Eastvale, a municipal corporation (“City”) and KHK Solutions, a Limited Liability Company (“Contractor”). City and Contractor are sometimes hereinafter individually referred to as “Party” and hereinafter collectively referred to as the “Parties.”
RECITALS
A. City has sought through a request for proposals the performance of the services defined and described particularly in Section 2 of this Agreement.
B. Contractor, following submission of a proposal for the performance of the services defined and described particularly in Section 2 of this Agreement, was selected by the City to perform those services.
C. The Parties desire to formalize the selection of Contractor for performance of those services defined and described particularly in Section 2 of this Agreement and desire that the terms of that performance be as particularly defined and described herein.
OPERATIVE PROVISIONS
NOW, THEREFORE, in consideration of the mutual promises and covenants made by the Parties and contained here and other consideration, the value and adequacy of which are hereby acknowledged, the Parties agree as follows:
SECTION 1. TERM OF AGREEMENT.
Subject to the provisions of Section 20 "Termination of Agreement" of this Agreement, the Term of this Agreement is for six (6) months commencing on the date first ascribed above.
SECTION 2. SCOPE OF SERVICES.
Contractor agrees to perform the services set forth in Exhibit “A” “Scope of Services” (hereinafter, the “Services”) and made a part of this Agreement by this reference.
SECTION 3. ADDITIONAL SERVICES.
Contractor shall not be compensated for any work rendered in connection with its performance of this Agreement that are in addition to or outside of the Services unless such additional services are authorized in advance and in writing in accordance with Section 26 “Administration and Implementation” or Section 28 “Amendment” of this Agreement. If and when such additional work is authorized, such additional work shall be deemed to be part of the Services.
459
- 2 -
SECTION 4. COMPENSATION AND METHOD OF PAYMENT.
(a) Subject to any limitations set forth in this Agreement, City agrees to pay Contractor the amounts specified in Exhibit “B” “Compensation” and made a part of this Agreement by this reference. The total compensation, including reimbursement for actual expenses, shall not exceed thirty thousand dollars ($30,000.00), unless additional compensation is approved in writing in accordance with Section 26 “Administration and Implementation” or Section 28 “Amendment” of this Agreement. (b) Each month Contractor shall furnish to City an original invoice for all work performed and expenses incurred during the preceding month. The invoice shall detail charges by the following categories: labor (by sub-category), materials, equipment, supplies, and subcontractor contracts. Travel costs are included within Contractor’s hourly labor rate and travel expenses shall not be separately billed. If the compensation set forth in subsection (a) and Exhibit “B” include payment of labor on an hourly basis (as opposed to labor and materials being paid as a lump sum), the labor category in each invoice shall include detailed descriptions of task performed and the amount of time incurred for or allocated to that task. City shall independently review each invoice submitted by the Contractor to determine whether the work performed and expenses incurred are in compliance with the provisions of this Agreement. In the event that no charges or expenses are disputed, the invoice shall be approved and paid according to the terms set forth in subsection (c). In the event any charges or expenses are disputed by City, the original invoice shall be returned by City to Contractor for correction and resubmission.
(c) Except as to any charges for work performed or expenses incurred by Contractor which are disputed by City, City will use its best efforts to cause Contractor to be paid within thirty (30) days of receipt of Contractor’s correct and undisputed invoice. (d) Payment to Contractor for work performed pursuant to this Agreement shall not be deemed to waive any defects in work performed by Contractor.
SECTION 5. INSPECTION AND FINAL ACCEPTANCE.
City may inspect and accept or reject any of Contractor’s work under this Agreement, either during performance or when completed. City shall reject or finally accept Contractor’s work within sixty (60) days after submitted to City. City shall reject work by a timely written explanation, otherwise Contractor’s work shall be deemed to have been accepted. City’s acceptance shall be conclusive as to such work except with respect to latent defects, fraud and such gross mistakes as amount to fraud. Acceptance of any of Contractor’s work by City shall not constitute a waiver of any of the provisions of this Agreement including, but not limited to, Section 16 “Indemnification” and Section 17 “Insurance.”
SECTION 6. OWNERSHIP OF DOCUMENTS.
All original maps, models, designs, drawings, photographs, studies, surveys, reports, data, notes, computer files, files and other documents prepared, developed or discovered by Contractor in the course of providing the Services pursuant to this 460
- 3 -
Agreement shall become the sole property of City and may be used, reused or otherwise disposed of by City without the permission of the Contractor. Upon completion, expiration or termination of this Agreement, Contractor shall turn over to City all such original maps, models, designs, drawings, photographs, studies, surveys, reports, data, notes, computer files, files and other documents.
If and to the extent that City utilizes for any purpose not related to this Agreement any maps, models, designs, drawings, photographs, studies, surveys, reports, data, notes, computer files, files or other documents prepared, developed or discovered by Contractor in the course of providing the Services pursuant to this Agreement, Contractor’s guarantees and warranties in Section 9 “Standard of Performance” of this Agreement shall not extend to such use of the maps, models, designs, drawings, photographs, studies, surveys, reports, data, notes, computer files, files or other documents.
All final work product developed by Contractor in the course of providing the Services pursuant to this Agreement shall become the sole property of City and may be used, reused or otherwise disposed of by City without the permission of the Contractor. Upon completion, expiration or termination of this Agreement, Contractor shall turn over to City all such final work product if paid for by the City. This provision specifically excludes Contractors’ work notes and drafts, which are owned by Contractor, not City.
SECTION 7. CONTRACTOR'S BOOKS AND RECORDS.
(a) Contractor shall maintain any and all documents and records demonstrating or relating to Contractor’s performance of the Services. Contractor shall maintain any and all ledgers, books of account, invoices, vouchers, canceled checks, or other documents or records evidencing or relating to the Services, including expenditures and disbursements charged to City pursuant to this Agreement. Any and all such documents or records shall be maintained in accordance with generally accepted accounting principles and shall be sufficiently complete and detailed so as to permit an accurate evaluation of the services provided by Contractor pursuant to this Agreement. Any and all such documents or records shall be maintained for three (3) years from the date of execution of this Agreement and to the extent required by laws relating to audits of public agencies and their expenditures. In accordance with California Government Code Section 8546.7, if the total compensation in Section 4 exceeds ten thousand dollars ($10,000.00), this Agreement and the Contractor's books and records related to this Agreement shall be subject to the examination and audit of the State Auditor, at the request of City or as part of any audit of the City, for a period of three (3) years after final payment under the Agreement.
(b) Any and all records or documents required to be maintained pursuant to this section shall be made available for inspection, audit and copying, at any time during regular business hours, upon request by City or its designated representative. Copies of such documents or records shall be provided directly to the City for inspection, audit and copying when it is practical to do so; otherwise, unless an alternative is mutually agreed 461
- 4 -
upon, such documents and records shall be made available at Contractor’s address indicated for receipt of notices in this Agreement.
(c) Where City has reason to believe that any of the documents or records required to be maintained pursuant to this section may be lost or discarded due to dissolution or termination of Contractor’s business, City may, by written request, require that custody of such documents or records be given to the City. Access to such documents and records shall be granted to City, as well as to its successors-in-interest and authorized representatives.
SECTION 8. INDEPENDENT CONTRACTOR.
(a) Contractor is and shall at all times remain a wholly independent contractor and not an officer, employee or agent of City. Contractor shall have no authority to bind City in any manner, nor to incur any obligation, debt or liability of any kind on behalf of or against City, whether by contract or otherwise.
(b) The personnel performing the Services under this Agreement on behalf of Contractor shall at all times be under Contractor’s exclusive direction and control. Neither City, nor any elected or appointed boards, officers, officials, employees or agents of City, shall have control over the conduct of Contractor or any of Contractor’s personnel.
Contractor shall not at any time or in any manner represent that Contractor or any of Contractor’s personnel are in any manner officials, officers, or employees of City. (c) Neither Contractor, nor any of Contractor’s personnel shall obtain any rights to retirement, health care or any other benefits which may otherwise accrue to City’s employees. Contractor expressly waives any claim Contractor, its officers, employees, agents or subcontractors, may have to any such rights. Contractor’s indemnity obligations in Section 16 “Indemnification” of this Agreement include the obligation to indemnify the City from and against any liability that may arise related to claims that Contractor, its officers, employees, agents or subcontractors, are entitled to retirement, health care or any other benefits that accrue to City employees. This provision shall survive the expiration or earlier termination of this Agreement.
SECTION 9. STANDARD OF PERFORMANCE.
Contractor represents and warrants that it has the qualifications, experience and facilities necessary to properly perform the Services required under this Agreement in a thorough, competent and professional manner. Contractor shall at all times faithfully, competently and to the best of its ability, experience and talent, perform all Services. In meeting its obligations under this Agreement, Contractor shall employ, at a minimum, generally accepted standards and practices utilized by persons engaged in providing services similar to the Services required of Contractor under this Agreement. In addition to the general standards of performance set forth this section, additional specific standards of performance and performance criteria may be set forth in Exhibit “A” “Scope of Work” that shall also be applicable to Contractor’s work under this Agreement. Where there is a conflict between a general and a specific standard of performance or performance criteria, the specific standard or criteria shall prevail over the general. 462
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SECTION 10. COMPLIANCE WITH APPLICABLE LAWS; PERMITS AND LICENSES.
Contractor shall keep itself informed of and comply with all applicable federal, state and local laws, statutes, codes, ordinances, regulations and rules in effect during the term of this Agreement. Contractor shall obtain any and all licenses, permits and authorizations necessary to perform the Services set forth in this Agreement. Neither City, nor any elected or appointed boards, officers, officials, employees or agents of City, shall be liable, at law or in equity, as a result of any failure of Contractor to comply with this section.
SECTION 11. PREVAILING WAGE LAWS
It is the understanding of City and Contractor that California prevailing wage laws do not apply to this Agreement because the Agreement does not involve any of the following services subject to prevailing wage rates pursuant to the California Labor Code or regulations promulgated thereunder: Construction, alteration, demolition, installation, or repair work performed on public buildings, facilities, streets or sewers done under contract and paid for in whole or in part out of public funds. In this context, “construction" includes work performed during the design and preconstruction phases of construction including, but not limited to, inspection and land surveying work.
SECTION 12. NONDISCRIMINATION.
Contractor shall not discriminate, in any way, against any person on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, or military and veteran status in connection with or related to the performance of this Agreement.
SECTION 13. UNAUTHORIZED ALIENS.
Contractor hereby promises and agrees to comply with all of the provisions of the Federal Immigration and Nationality Act, 8 U.S.C.A. §§ 1101, et seq., as amended, and in connection therewith, shall not employ unauthorized aliens as defined therein. Should Contractor so employ such unauthorized aliens for the performance of the Services, and should the any liability or sanctions be imposed against City for such use of unauthorized aliens, Contractor hereby agrees to and shall reimburse City for the cost of all such liabilities or sanctions imposed, together with any and all costs, including attorneys' fees, incurred by City.
SECTION 14. CONFLICTS OF INTEREST.
(a) Contractor covenants that neither it, nor any officer or principal of its firm, has or shall acquire any interest, directly or indirectly, which would conflict in any manner with the interests of City or which would in any way hinder Contractor’s performance of the Services. Contractor further covenants that in the performance of this Agreement, no person having any such interest shall be employed by it as an officer, employee, agent or subcontractor without the express written consent of the City Manager. Contractor 463
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agrees to at all times avoid conflicts of interest or the appearance of any conflicts of interest with the interests of City in the performance of this Agreement. (b) City understands and acknowledges that Contractor is, as of the date of execution of this Agreement, independently involved in the performance of non-related services for other governmental agencies and private parties. Contractor is unaware of any stated position of City relative to such projects. Any future position of City on such projects shall not be considered a conflict of interest for purposes of this section. (c) City understands and acknowledges that Contractor will perform nonrelated services for other governmental agencies and private Parties following the completion of the Services under this Agreement. Any such future service shall not be considered a conflict of interest for purposes of this section.
SECTION 15. CONFIDENTIAL INFORMATION; RELEASE OF INFORMATION. (a) All information gained or work product produced by Contractor in performance of this Agreement shall be considered confidential, unless such information is in the public domain or already known to Contractor. Contractor shall not release or disclose any such information or work product to persons or entities other than City without prior written authorization from the City Manager, except as may be required by law.
(b) Contractor, its officers, employees, agents or subcontractors, shall not, without prior written authorization from the City Manager or unless requested by the City Attorney of City, voluntarily provide declarations, letters of support, testimony at depositions, response to interrogatories or other information concerning the work performed under this Agreement. Response to a subpoena or court order shall not be considered "voluntary" provided Contractor gives City notice of such court order or subpoena.
(c) If Contractor, or any officer, employee, agent or subcontractor of Contractor, provides any information or work product in violation of this Agreement, then City shall have the right to reimbursement and indemnity from Contractor for any damages, costs and fees, including attorney's fees, caused by or incurred as a result of Contractor’s conduct.
Contractor shall promptly notify City should Contractor, its officers, employees, agents or subcontractors, be served with any summons, complaint, subpoena, notice of deposition, request for documents, interrogatories, request for admissions or other discovery request, court order or subpoena from any party regarding this Agreement and the work performed thereunder. City retains the right, but has no obligation, to represent Contractor or be present at any deposition, hearing or similar proceeding. Contractor agrees to cooperate fully with City and to provide City with the opportunity to review any response to discovery requests provided by Contractor. However, this right to review any such response does not imply or mean the right by City to control, direct, or rewrite said response. Contractor shall not be held criminally or civilly liable under any Federal or State trade secret law for the disclosure of a trade secret that is made in confidence to a 464
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Federal, State, or local government official or to an attorney solely for the purpose of reporting or investigating a suspected violation of law or for the disclosure of a trade secret that is made in a complaint or other document filed in a lawsuit or other proceeding, if such filing is made under seal.
SECTION 16. INDEMNIFICATION.
(a) Indemnification for Professional Liability. Where the law establishes a professional standard of care for Contractor’s services, to the fullest extent permitted by law, Contractor shall indemnify, protect, defend and hold harmless City and any and all of its officials, employees and agents (“Indemnified Parties”) from and against any and all liability (including liability for claims, suits, actions, arbitration proceedings, administrative proceedings, regulatory proceedings, losses, expenses or costs of any kind, whether actual, alleged or threatened, including attorneys’ fees and costs, court costs, interest, defense costs, and expert witness fees) arise out of, are a consequence of, or are in any way attributable to, in whole or in part, any negligent or wrongful act, error or omission of Contractor, or by any individual or entity for which Contractor is legally liable, including but not limited to officers, agents, employees or subcontractors of Contractor, in the performance of professional services under this Agreement. (b) Indemnification for Other than Professional Liability. Other than in the performance of professional services and to the full extent permitted by law, Contractor shall indemnify, protect, defend and hold harmless City, and any and all of its employees, officials and agents from and against any liability (including liability for claims, suits, actions, arbitration proceedings, administrative proceedings, regulatory proceedings, losses, expenses or costs of any kind, whether actual, alleged or threatened, including attorneys’ fees and costs, court costs, interest, defense costs, and expert witness fees), where the same arise out of, are a consequence of, or are in any way attributable to, in whole or in part, the performance of this Agreement by Contractor, or by any individual or entity for which Contractor is legally liable, including but not limited to officers, agents, employees or subcontractors of Contractor.
(c) Indemnification from Subcontractors. Contractor agrees to obtain executed indemnity agreements with provisions identical to those set forth in this section from each and every subcontractor or any other person or entity involved by, for, with or on behalf of Contractor in the performance of this Agreement naming the Indemnified Parties as additional indemnitees. In the event Contractor fails to obtain such indemnity obligations from others as required herein, Contractor agrees to be fully responsible according to the terms of this section. Failure of City to monitor compliance with these requirements imposes no additional obligations on City and will in no way act as a waiver of any rights hereunder. This obligation to indemnify and defend City as set forth herein is binding on the successors, assigns or heirs of Contractor and shall survive the termination of this Agreement or this section.
(d) City’s Negligence. The provisions of this section do not apply to claims occurring as a result of City’s sole negligence. The provisions of this section shall not release City from liability arising from gross negligence or willful acts or omissions of City or any and all of its officials, employees and agents.
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SECTION 17. INSURANCE.
Contractor agrees to obtain and maintain in full force and effect during the term of this Agreement the insurance policies set forth in Exhibit “C” “Insurance” and made a part of this Agreement. All insurance policies shall be subject to approval by City as to form and content. These requirements are subject to amendment or waiver if so approved in writing by the City Manager. Contractor agrees to provide City with copies of required policies upon request.
SECTION 18. ASSIGNMENT.
The expertise and experience of Contractor are material considerations for this Agreement. City has an interest in the qualifications and capability of the persons and entities who will fulfill the duties and obligations imposed upon Contractor under this Agreement. In recognition of that interest, Contractor shall not assign or transfer this Agreement or any portion of this Agreement or the performance of any of Contractor’s duties or obligations under this Agreement without the prior written consent of the City.
Any attempted assignment shall be ineffective, null and void, and shall constitute a material breach of this Agreement entitling City to any and all remedies at law or in equity, including termination of this Agreement pursuant to Section 20 “Termination of Agreement.” City acknowledges, however, that Contractor, in the performance of its duties pursuant to this Agreement, may utilize subcontractors.
SECTION 19. CONTINUITY OF PERSONNEL.
Contractor shall make every reasonable effort to maintain the stability and continuity of Contractor’s staff and subcontractors, if any, assigned to perform the Services. Contractor shall notify City of any changes in Contractor’s staff and subcontractors, if any, assigned to perform the Services prior to and during any such performance.
SECTION 20. TERMINATION OF AGREEMENT.
(a) City may terminate this Agreement, with or without cause, at any time by giving thirty (30) days written notice of termination to Contractor. In the event such notice is given, Contractor shall cease immediately all work in progress. (b) Contractor may terminate this Agreement for cause at any time upon thirty (30) days written notice of termination to City.
(c) If either Contractor or City fail to perform any material obligation under this Agreement, then, in addition to any other remedies, either Contractor, or City may terminate this Agreement immediately upon written notice. (d) Upon termination of this Agreement by either Contractor or City, all property belonging exclusively to City which is in Contractor’s possession shall be returned to City.
Contractor shall furnish to City a final invoice for work performed and expenses incurred by Contractor, prepared as set forth in Section 4 “Compensation and Method of Payment” 466
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of this Agreement. This final invoice shall be reviewed and paid in the same manner as set forth in Section 4 “Compensation and Method of Payment” of this Agreement.
SECTION 21. DEFAULT.
In the event that Contractor is in default under the terms of this Agreement, the City shall not have any obligation or duty to continue compensating Contractor for any work performed after the date of default. Instead, the City may give notice to Contractor of the default and the reasons for the default. The notice shall include the timeframe in which Contractor may cure the default. This timeframe is presumptively thirty (30) days, but may be extended, though not reduced, if circumstances warrant. During the period of time that Contractor is in default, the City shall hold all invoices and shall, when the default is cured, proceed with payment on the invoices. In the alternative, the City may, in its sole discretion, elect to pay some or all of the outstanding invoices during the period of default. If Contractor does not cure the default, the City may take necessary steps to terminate this Agreement under Section 20 “Termination of Agreement.” Any failure on the part of the City to give notice of the Contractor’s default shall not be deemed to result in a waiver of the City’s legal rights or any rights arising out of any provision of this Agreement.
SECTION 22. EXCUSABLE DELAYS.
Contractor shall not be liable for damages, including liquidated damages, if any, caused by delay in performance or failure to perform due to causes beyond the control of Contractor. Such causes include, but are not limited to, acts of God, acts of the public enemy, acts of federal, state or local governments, acts of City, court orders, fires, floods, epidemics, strikes, embargoes, and unusually severe weather. The term and price of this Agreement shall be equitably adjusted for any delays due to such causes.
SECTION 23. COOPERATION BY CITY.
All public information, data, reports, records, and maps as are existing and available to City as public records, and which are necessary for carrying out the Services shall be furnished to Contractor in every reasonable way to facilitate, without undue delay, the Services to be performed under this Agreement.
SECTION 24. NOTICES.
All notices required or permitted to be given under this Agreement shall be in writing and shall be personally delivered, or sent by certified mail, postage prepaid and return receipt requested, addressed as follows:
To City: City of Eastvale
Attn: Community Development Director
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Eastvale, CA 91752
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To Contractor: KHK Solutions
Attn: Parshan Khosravi, Managing Partner
26171 Sunnyglen Ave
Laguna Hills, CA 92653
Notice shall be deemed effective on the date personally delivered or, if mailed, three (3) days after deposit of the same in the custody of the United States Postal Service.
SECTION 25. AUTHORITY TO EXECUTE.
Each of the signatories hereto represents and warrants that he or she is competent and authorized to enter into this Agreement on behalf of the Party for whom he or she purports to sign. Each Party hereto agrees to defend, indemnify, and hold harmless the other Parties hereto against all claims, suits, actions, and demands, including necessary expenses of investigation and reasonable attorneys' fees and costs, arising out of claims that its signatory was not competent or so authorized to execute this Agreement.
SECTION 26. ADMINISTRATION AND IMPLEMENTATION.
This Agreement shall be administered and executed by the City Manager or his or her designated representative. The City Manager shall have the authority to issue interpretations and to make amendments to this Agreement, including amendments that commit additional funds, consistent with Section 28 “Amendment” and the City Manager’s contracting authority under the Eastvale Municipal Code.
SECTION 27. BINDING EFFECT.
This Agreement shall be binding upon the heirs, executors, administrators, successors and assigns of the Parties.
SECTION 28. AMENDMENT.
No amendment to or modification of this Agreement shall be valid unless made in writing and approved by the Contractor and by the City. The City Manager shall have the authority to approve any amendment to this Agreement if it does not exceed the amount that may be approved administratively pursuant to the Eastvale Municipal Code. The Parties agree that the requirement for written modifications cannot be waived and that any attempted waiver shall be void. The City’s City Manager may, but is not required to, make minor amendments not affecting substantive terms without further authorization from the City Council. The City Council hereby authorizes the City Manager to execute any such amendments as required by this Agreement or that do not otherwise reduce City’s rights under this Agreement. All other amendments shall be approved by the City Council.
SECTION 29. WAIVER.
Waiver by any Party to this Agreement of any term, condition, or covenant of this Agreement shall not constitute a waiver of any other term, condition, or covenant. Waiver by any Party of any breach of the provisions of this Agreement shall not constitute a 468
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waiver of any other provision nor a waiver of any subsequent breach or violation of any provision of this Agreement. Acceptance by City of any work by Contractor shall not constitute a waiver of any of the provisions of this Agreement.
SECTION 30. LAW TO GOVERN; VENUE.
This Agreement shall be interpreted, construed and governed according to the laws of the State of California. In the event of litigation between the Parties, venue in state trial courts shall lie exclusively in the County of Riverside, California. In the event of litigation in a U.S. District Court, venue shall lie exclusively in the Central District of California, in Riverside.
SECTION 31. ATTORNEYS FEES, COSTS AND EXPENSES.
In the event litigation or other proceeding is required to enforce or interpret any provision of this Agreement, the prevailing Party in such litigation or other proceeding shall be entitled to an award of reasonable attorney's fees, costs and expenses, in addition to any other relief to which it may be entitled.
SECTION 32. ENTIRE AGREEMENT.
This Agreement, including the attached Exhibits "A" through "C", is the entire, complete, final and exclusive expression of the Parties with respect to the matters addressed therein and supersedes all other agreements or understandings, whether oral or written, or entered into between Contractor and City prior to the execution of this Agreement. No statements, representations or other agreements, whether oral or written, made by any Party which are not embodied herein shall be valid and binding.
SECTION 33. SEVERABILITY.
If any term, condition or covenant of this Agreement is declared or determined by any court of competent jurisdiction to be invalid, void or unenforceable, the remaining provisions of this Agreement shall not be affected thereby and the Agreement shall be read and construed without the invalid, void or unenforceable provision(s).
SECTION 34. CONFLICTING TERMS.
Except as otherwise stated herein, if the terms of this Agreement conflict with the terms of any Exhibit hereto, or with the terms of any document incorporated by reference into this Agreement, the terms of this Agreement shall control.
IN WITNESS WHEREOF, the Parties hereto have executed this Agreement on the date and year first-above written.
[SIGNATURES ON FOLLOWING PAGE]
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CITY OF EASTVALE
___________________________
Mark Orme
City Manager
ATTEST:
___________________________
Marc Donohue
City Clerk
APPROVED AS TO FORM
_______________________________
Erica Vega
City Attorney
KHK Solutions
Parshan Khosravi
Managing Partner
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A-1
EXHIBIT "A"
SCOPE OF SERVICES
Contractor shall provide the Services detailed on pages 12-30 in the “KHK Solutions Proposal for the City of Eastvale’s ZIP Code 92880 Municipality Name Change Campaign” October 5, 2023.
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C-1
EXHIBIT "B"
COMPENSATION
Compensation shall be on a time and materials basis. Contractor shall use the rate of $150 per hour for all Services provided under this Agreement. Compensation for Services shall not exceed $30,000.
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EXHIBIT "C"
INSURANCE
A. Insurance Requirements. Contractor shall provide and maintain insurance, acceptable to the City, in full force and effect throughout the term of this Agreement, against claims for injuries to persons or damages to property which may arise from or in connection with the performance of the Services by Contractor, its agents, representatives or employees. Insurance is to be placed with insurers with a current A.M.
Best's rating of no less than A:VII.
Contractor shall provide the following scope and limits of insurance:
1. Minimum Scope of Insurance. Coverage shall be at least as broad as:
(1) Commercial General Liability. Insurance Services Office form Commercial General Liability coverage (Occurrence Form CG 0001). (2) Automobile. Insurance Services Office form number CA 0001 (Ed. 1/87) covering Automobile Liability, including code 1 "any auto" and endorsement CA 0025, or equivalent forms subject to the written approval of the City. (3) Workers’ Compensation. Workers' Compensation insurance as required by the Labor Code of State of California covering all persons providing Services on behalf of the Contractor and all risks to such persons under this Agreement. (4) Professional Liability. Professional liability insurance appropriate to the Contractor’s profession. This coverage may be written on a “claims made” basis, and must include coverage for contractual liability. The professional liability insurance required by this Agreement must be endorsed to be applicable to claims based upon, arising out of or related to Services performed under this Agreement. The insurance must be maintained for at least three (3) consecutive years following the completion of Contractor’s services or the termination of this Agreement. During this additional three (3) year period, Contractor shall annually and upon request of the City submit written evidence of this continuous coverage.
2. Minimum Limits of Insurance. Contractor shall maintain limits of insurance no less than:
(1) Commercial General Liability. $1,000,000 general aggregate for bodily injury, personal injury and property damage. (2) Automobile. $1,000,000 per accident for bodily injury and property damage. A combined single limit policy with aggregate limits in an amount of 473
C-2
not less than $2,000,000 shall be considered equivalent to the said required minimum limits set forth above.
(3) Workers' Compensation. Workers' Compensation as required by the Labor Code of the State of California of not less than $1,000,000 per occurrence. (4) Professional Liability. $1,000,000 per occurrence.
B. Other Provisions. Insurance policies required by this Agreement shall contain the following provisions:
1. All Policies. Each insurance policy required by this Agreement shall be endorsed and state the coverage shall not be suspended, voided, cancelled by the insurer or either Party to this Agreement, reduced in coverage or in limits except after 30 days' prior written notice by certified mail, return receipt requested, has been given to City.
2. Commercial General Liability and Automobile Liability Coverages. (1) City, and its respective elected and appointed officers, officials, and employees and volunteers are to be covered as additional insureds as respects: liability arising out of activities Contractor performs; products and completed operations of Contractor; premises owned, occupied or used by Contractor; or automobiles owned, leased, hired or borrowed by Contractor. The coverage shall contain no special limitations on the scope of protection afforded to City, and their respective elected and appointed officers, officials, or employees. (2) Contractor’s insurance coverage shall be primary insurance with respect to City, and its respective elected and appointed, its officers, officials, employees and volunteers. Any insurance or self-insurance maintained by City, and its respective elected and appointed officers, officials, employees or volunteers, shall apply in excess of, and not contribute with, Contractor’s insurance. (3) Contractor’s insurance shall apply separately to each insured against whom claim is made or suit is brought, except with respect to the limits of the insurer's liability.
(4) Any failure to comply with the reporting or other provisions of the insurance policies, including breaches of warranties, shall not affect coverage provided to City, and its respective elected and appointed officers, officials, employees or volunteers.
3. Workers' Compensation Coverage. Unless the City Manager otherwise agrees in writing, the insurer shall agree to waive all rights of subrogation 474
C-3
against City, and its respective elected and appointed officers, officials, employees and agents for losses arising from work performed by Contractor.
C. Other Requirements. Contractor agrees to deposit with City, at or before the effective date of this Agreement, certificates of insurance necessary to satisfy City that the insurance provisions of this contract have been complied with. The City may require that Contractor furnish City with copies of original endorsements effecting coverage required by this Exhibit “C”. The certificates and endorsements are to be signed by a person authorized by that insurer to bind coverage on its behalf. City reserves the right to inspect complete, certified copies of all required insurance policies, at any time.
1. Contractor shall furnish certificates and endorsements from each subcontractor identical to those Contractor provides.
2. Any deductibles or self-insured retentions must be declared to and approved by City. At the option of City, either the insurer shall reduce or eliminate such deductibles or self-insured retentions as respects City or its respective elected or appointed officers, officials, employees and volunteers, or the Contractor shall procure a bond guaranteeing payment of losses and related investigations, claim administration, defense expenses and claims.
3. The procuring of such required policy or policies of insurance shall not be construed to limit Contractor’s liability hereunder nor to fulfill the indemnification provisions and requirements of this Agreement.
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AGENDA STAFF REPORT
City Council Meeting
CITY COUNCIL BUSINESS
Agenda Item No. 13.2
October 25, 2023
Adoption of Revised Personnel Policies and Procedures Manual Prepared By:
Maricela Mejia, Deputy HR & Risk Management Director
Recommended Action(s)
Staff recommends that the City Council adopt a resolu
on approving the updated Personnel Policies
and Procedures Manual.
Summary
The Personnel Policies and Procedures Manual (Manual) serves as a comprehensive guide outlining the rights, responsibili
es, and expecta
ons of all employees within the organiza
on. It also
establishes a framework for consistent and fair treatment of employees while promo ng a posi
ve
and produc
ve work environment. The Manual serves several crucial purposes including providing clear and consistent guidelines for employees and ensuring everyone understands their rights, benefits, and responsibili
es. It also ensures compliance with applicable employment laws, regula
ons, and industry standards, thereby reducing the risk of legal issues and disputes. By outlining employee rights and benefits, the Manual empowers employees to make informed decisions about their careers within the organization.
Background
The City Council has adopted a Personnel Policies and Procedures Manual applicable to all City Employees. The Human Resources & Risk Management Division along with the City A/orney’s Office periodically bring edits to the City Council for considera on. The last Manual was revised on January
28, 2021.
Below is an outline of the major changes included in the proposed Manual, a redline version is attached which shows all the proposed changes.
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Sections of the Manual Replaced by Standalone Administrative Policies:
Several sec
ons within the Manual are best served by developing and adop ng standalone
administra
ve policies, the list is displayed below. By maintaining this separa on, the City can strike
a balance between providing comprehensive guidance to employees through a central Manual while allowing for specific, detailed guidance necessary for efficient opera on and compliance with
various administra
ve func
ons. This also allows for ease of updates and revisions without affec ng
the overall structure and integrity of the Manual.
Policy Prohibiting Discrimination, Harassment, and Retaliation Telecommuting Policy
Vehicle Usage Policy
Workplace Violence Prevention Policy
Sections Added for Legal Compliance:
Employment laws and regula
ons are constantly evolving. Keeping the Manual up to date ensures that the City is compliant with the latest laws and regula ons at the federal, state, and local levels.
Compliance helps prevent legal issues, lawsuits, and fines while cul va
ng a posi
ve workplace
culture. Below is the list of sec
ons added to the Manual for legal compliance purposes, exis ng
sec
ons were revised to ensure we remained compliant and can be viewed in the redline version of the Manual.
Definitions Section
Disabled Applicants & Employees (Overall sec
on was in place but the following categories
were added)
Request for Accommodation
Reasonable Documentation of Disability
Interactive Process
Case-by-Case Determination
Fitness for Duty Leave
Accommodation for Sincerely Held Religious Belief
Procedure for Requesting a Religious Accommodation
Lactation Accommodation
Medical Examinations (Overall section was in place but the following categories were added) Confidentiality
Regulatory Compliance
Nepotism & Conflicting Relationships (Overall section was in place but the following categories were added)
Change of Status
Current Employee
Direct Supervision
Family Member
Prohibited Conduct
Probation (Overall section was in place but the following categories were added) Rejection of Probationer
Rejection from Promotional Probation or Employee Initiated Transfer 12363 Limonite Avenue | Suite 910 | Eastvale, CA 91752
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Probationary Period Following Demotion, Transfer, Reinstatement, or Reemployment Performance Improvement Plans
Leave of Absence Without Pay (Overall sec
on was in place but the following categories were
added)
Return to Work
Industrial Illness and/or Injury Leave
Fitness for Duty Leave and Examination
Furlough and Reduction of Hours
Determination and Notification
Status while on Furlough
Sections Removed:
There were various sec
ons that were removed from the Manual. Many of these sec ons were
duplica
ng informa
on already in current standalone policies which created redundancy and some
mes conflic
ng informa
on. Others were more in line with a standard opera
ng procedure
rather than a policy. Finally, we removed items that were applicable to only a limited subset of employees in very limited circumstances.
Conduct During the Workday
Use of City Seal or City or Department Emblems
News Media Relations
Open Door Policy
Guidance on Use of Social Media
Work Performed “Off the Clock”
Military Leave for Employees
Military Spouse Leave
Procedures Governing Name Clearing Hearings
Reporting of Injury and Accidents
Items with a Budgetary Impact:
Several of the proposed changes within the Manual have a budgetary impact, the proposed change and the fiscal impact are included below.
Advancement within the Schedule
Merit Increases: Employees are provided an annual merit increase based on their performance. The current policy outlines the typical structure of merit increases; 2.5% merit increase for sa sfactory
performance, 5% for excep
onal performance, and it allows the City Manager to provide employees with an increase above 5% in limited circumstances; however, it does not define the maximum amount the City Manager can provide. The proposed change aims to ins tute a cap of 10% on the
merit increases that the City Manager can provide to employees. The objec ve of this change is to
standardize the merit increase process. The proposed cap would address this by puOng a restric on
on the maximum amount of increase that can be granted. The es mated annual budgetary impact
of this change is approximately $143,408.40, assuming a maximum 10% merit increase for all 52 current employees for ease of calcula
on, con
ngent on excep
onal performance and not intended
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for every employee.
Special Merit Increases: The proposed change is an increase in the special merit cap for employee recogni
on from 5% to 10%, providing the City Manager with greater flexibility to acknowledge excep
onal employee performance. It's important to emphasize that these special merit increases are reserved for employees demonstra
ng superior and outstanding performance, emphasizing
their excep
onal nature rather than being a standard prac
ce. The es
mated budgetary impact of
this adjustment is anticipated to be approximately $13,463 annually.
Reclassifica5on: The proposed change is to introduce a pro-rated merit increase based on the number of months between the employee’s last performance evalua on and the
me of the
reclassifica
on. Typically, if an employee is reclassified midway through their performance review period, they are not provided with a merit increase and are only provided with the reclassifica on
increase. This means that the
ming of when an employee is reclassified has a big impact on whether the employee receives a merit increase. If an employee is reclassified prior to their performance evalua
on, they are not provided with a merit increase for the hard work prior to the reclassifica
on. The proposed change makes it so that employees who have served six months or more during their review period are en
tled to a pro-rated merit increase depending on their
performance and the number of months they served in that capacity. Employees working between 6-9 months of their evalua
on would be en
tled to a 2.5% merit increase and employees working
between 9-12 months of their evalua
on would be en
tled to a 5% merit increase depending on
their performance.
The fiscal impact of this proposed change is $40,690 annually, but this number is expected to increase with an increase in staff.
Jury Duty or Witness Appearance Leave: The proposed change is to provide leave to an employee who is required to serve as a juror or subpoenaed as a witness in any State or Federal court, or any administra
ve board or tribunal, to be en
tled to their base pay while performing services as a juror or a witness for the dura
on of such service. Employees are currently only en
tled to 10 days of
base pay; however, on rare occasions, employees are called to serve on lengthy cases which can nega
vely impact their leave accrual balances or leave them in a situa on where they are required
to utilize leave without pay when they exhaust their accruals.
The fiscal impact of this proposed change is $9,320.55 annually, a figure which is already factored into our budget under salaries. It is important to note that while this is already considered in the budget, there is s
ll an impact on work completed while an employee is out. In situa ons where
employees are called to serve on lengthy cases, there may be addi onal costs to con
nue to carry
out the employees’ responsibili
es in the form of over
me or addi
onal contract staffing. As noted
above, instances where employees are required to serve on lengthy cases are limited. On average, we have seen employees u
lize 36 hours per case with approximately 5 employees making use of this benefit annually, which is well within our current policy’s fiscal impact. This number is expected to increase as we increase the number of staff.
Bereavement Leave: Bereavement Leave is provided to employees in the event that a loved one passes away. The inten
on is to allow employees to grieve, a/end funeral services or a memorial, or deal with financial and legal ma/ers that may come up aSer death. The City’s current bereavement leave policy provides 3 days of paid bereavement leave for employees, in order to align with new state laws, staff is proposing an increase in bereavement leave to 5 days per instance. State law 12363 Limonite Avenue | Suite 910 | Eastvale, CA 91752
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does not require that bereavement leave is paid, however, staff is recommending providing the five days as paid days.
The fiscal impact of this proposed change is $3,106.85 annually, a figure which is already factored into our budget under salaries. It is important to note that while this is already considered in the budget, there is s
ll an impact on work completed while an employee is out. On average, we have seen employees u
lize 15 hours per incident and with approximately 4 employees making use of this benefit annually, which is well within our current policy’s fiscal impact. This number is expected to increase as we increase the number of staff.
On-Call Pay: On-Call Pay is provided to employees assigned to on call duty on a weekend, holiday, or non-scheduled work day, or on call duty between regularly scheduled work shiSs requiring the employee to respond to emergency calls. Response calls may require the employee to report back to work. The proposed change is to pay employees for 2 hours at their regular rate of pay for per oncall assignment rather than $2.00 per hour that the employee is on-call.
The fiscal impact of the proposed change is $7,168.20 annually. On average, we have seen 4 employees serve on an on-call basis 104 days out of the year. This number is expected to increase as we increase the number of staff who are required to work on-call.
Environmental
N/A
Strategic Plan Action - Priority Level: N/A | Target #: G | Goal #: N/A Organizational Development
Fiscal Impact
The overall cost to implement these proposed changes will have a maximum budgetary impact of $204,730.12 annually, the General Fund will be impacted. The actual budget impact will depend upon the level of awarded merit increases, including annual, special, and reclassifica on merit
increases. The impacts were calculated using the highest award of merits, and it is highly probable that actual awarded merits will not reach the highest level. Any necessary budgetary appropria ons
will be processed at mid-year. Budget for the value only items is already included in the annual posi
on budge
ng processed by Finance, changes to these benefits is an indirect cost affec ng work
productivity and is not an additional direct cost to the city.
Item Fiscal Impact "Value" Only
Merit Increase Cap at
10%
$143,408.40
Special Merit Increase
Cap at 10%
13,463.02
Reclassification Merit
Increases
40,690.50
Jury Duty LeaveDuration of Service 9,320.55
12363 Limonite Avenue | Suite 910 | Eastvale, CA 91752
951.361.0900 | eastvaleca.gov
497
Bereavement Leave-5
Days Paid
3,106.85
On-Call Pay 7,168.20
Total $204,730.12 $12,427.40
Prior City Council/Commission Action
The City Council first adopted the City’s Personnel Policies and Procedures Manual in 2013 by Resolu
on 13-14. Eight revisions have occurred since then, with the most recent occurring in January 2021 by Resolution 21-02.
Attachment(s)
Attachment 1 - Resolution Adopting Revised Personnel Manual Attachment 2 - Personnel Manual Revisions
Attachment 3 - Summary of Personnel Policy Changes
Attachment 4 - List of all Personnel Manual Revisions.pdf 12363 Limonite Avenue | Suite 910 | Eastvale, CA 91752
951.361.0900 | eastvaleca.gov
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RESOLUTION NO. 23-XX
A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF EASTVALE, CALIFORNIA, AMENDING THE CITY’S PERSONNEL POLICIES AND PROCEDURES MANUAL WHEREAS, the City of Eastvale’s Personnel Policies and Procedures Manual (“Personnel Rules”) is the official document containing the employment policies of the City; and WHEREAS, the Personnel Rules are a living document that is reviewed and updated as necessary or desirable to ensure the City’s employment policies are in compliance with applicable laws and regulations and to ensure the City is able to attract and retain top talent; and
WHEREAS, the Personnel Rules were last updated on January 28, 2021 by Resolution 21-
02. NOW, THEREFORE, the City Council of the City of Eastvale does hereby resolve, determine, and order as follows:
SECTION 1. The above recitals are true and correct and are incorporated as a material part of this resolution
SECTION 2. The Personnel Policies and Procedures Manual attached hereto as Exhibit “A” and incorporated herein by reference is adopted and shall take effect on October 26, 2023. Any and all prior approved versions of the Personnel Policies and Procedures Manual shall no longer be of any force and effect as of October 25, 2023.
PASSED, APPROVED AND ADOPTED this 25th day of October 2023. __________________________________________
Todd Rigby
Mayor
APPROVED AS TO FORM: ATTEST:
__________________________________________ __________________________________________ Erica Vega Marc A. Donohue, MMC
City Attorney City Clerk/Communications Director
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STATE OF CALIFORNIA)
COUNTY OF RIVERSIDE) §
CITY OF EASTVALE )
I, Marc A. Donohue, City Clerk/Communications Director of the City of Eastvale, California, do hereby certify that the foregoing City Council Resolution No. 23-XX, was duly adopted by the City Council of the City of Eastvale, California, at a meeting held on the 25th day of October, 2023, by the following vote:
AYES:
NOES:
ABSENT:
ABSTAIN:
____________________________________
Marc A. Donohue, MMC
City Clerk/Communications Director
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Adoption of Updated Personnel Policies & Procedures Manual October 25, 2023
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What Purpose Does a Personnel Policies &
Procedures Manual Serve?
• Clear & Consistent Guidelines for
Employees
• Rights, Benefits & Responsibilities
• Compliance with employment laws,
regulations, and industry standards
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Sections of the Manual Replaced by Standalone
Administrative Policies:
• Policy Prohibiting Discrimination,
Harassment, and Retaliation
• Telecommuting Policy
• Vehicle Usage Policy
• Workplace Violence Prevention Policy
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Sections Added for Legal Compliance:
• Definitions Section
• Disabled Applicants & Employees (Overall section was in place but the following categories were added)
• Request for Accommodation
• Reasonable Documentation of Disability
• Interactive Process
• Case-by-Case Determination
• Fitness for Duty Leave
• Accommodation for Sincerely Held Religious Belief
• Procedure for Requesting a Religious Accommodation
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Sections Added for Legal Compliance Continued:
• Lactation Accommodation
• Medical Examinations (Overall section was in place but the following categories were added)
• Confidentiality
• Regulatory Compliance
• Nepotism & Conflicting Relationships (Overall section was in place but the following categories were added)
• Change of Status
• Current Employee
• Direct Supervision
• Family Member
• Prohibited Conduct
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• Probation (Overall section was in place but the following categories were added) • Rejection of Probationer
• Rejection from Promotional Probation or Employee Initiated Transfer • Probationary Period Following Demotion, Transfer, Reinstatement, or Reemployment
• Performance Improvement Plans
• Leave of Absence Without Pay (Overall section was in place but the following categories were added)
• Return to Work
• Industrial Illness and/or Injury Leave
Sections Added for Legal Compliance Continued:
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Sections Added for Legal Compliance Continued:
• Fitness for Duty Leave and Examination
• Furlough and Reduction of Hours
• Determination and Notification
• Status while on Furlough
507
Sections Removed:
• Conduct During the Workday
• Use of City Seal or City or Department Emblems
• News Media Relations
• Open Door Policy
• Guidance on Use of Social Media
• Work Performed “Off the Clock”
• Military Leave for Employees
• Military Spouse Leave
• Procedures Governing Name Clearing Hearings
• Reporting of Injury and Accidents
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Items with Budgetary Impact:
Merit Increases
Current Policy: 2.5% merit increase for satisfactory performance, 5% for exceptional performance, and allows the City Manager to provide employees with an increase above 5% in limited circumstances
Proposed Change: Include a 10% merit increase cap
Budgetary Impact: The estimated annual budgetary impact of this change is approximately $143,408.40, assuming a maximum 10% merit increase for all 52 current employees for ease of calculation, contingent on exceptional performance and not intended for every employee.
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Items with Budgetary Impact:
Special Merit Increases
Current Policy: 5% special merit cap in recognition of exceptional employee performance
Proposed Change: Include a 10% special merit increase cap Budgetary Impact: The estimated budgetary impact of this adjustment is anticipated to be approximately $13,463 annually. This is reserved for employees demonstrating superior and outstanding performance, emphasizing their exceptional nature rather than being a standard practice. 510
Items with Budgetary Impact:
Reclassification
Current Policy: 10% cap on reclassifications, if reclassification occurs outside of the performance evaluation period, the employee forfeits their potential merit increase
Proposed Change: Employees working between 6-9 months of their evaluation would be entitled to a 2.5% merit increase. Employees working between 9-12 months of their evaluation would be entitled to a 5% merit increase depending on performance.
Budgetary Impact: The fiscal impact of this proposed change is $40,690 annually but this number is expected to increase with an increase in staff. 511
Items with Budgetary Impact:
Jury Duty of Witness Appearance Leave
Current Policy: Entitled to 10 days base pay while performing services as a juror or a witness
Proposed Change: Employees entitled to their base pay for the duration of such service
Budgetary Impact: The fiscal impact of this proposed change is $9,320.55 annually, a figure which is already factored into our budget under salaries. 512
Items with Budgetary Impact:
Bereavement Leave
Current Policy: Employees entitled to 3 days base pay while employee grieves, attends funeral services, etc.
Proposed Change: Employees entitled to 5 days base pay for this purpose Budgetary Impact: The fiscal impact of this proposed change is $3,106.85 annually, a figure which is already factored into our budget under salaries. 513
Items with Budgetary Impact:
On-Call Pay
Current Policy: Employees scheduled to work on-call on a weekend, holiday, nonscheduled workday, or between regularly scheduled work shifts requiring the employee to respond to emergency calls will be paid $2.00 per hour that the employee is on-call Proposed Change: Employees will be paid 2 hours at their regular rate of pay for said services
Budgetary Impact: The fiscal impact of the proposed change is $7,168.20 annually. On average, we have seen 4 employees serve on an on-call basis 104 days out of the year. This number is expected to increase as we increase the number of staff required to work on-call.
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Total Budgetary Impact:
15 Item Fiscal Impact Value Only
Merit Increase-Cap at 10% 143,408.40
Special Merit Increase-Cap at 10% 13,463.02
Reclassification Merit Increase 40,690.50
Jury Duty Leave-Duration of Service 9,320.55
Bereavement Leave-5 Days Paid 3,106.85
On-Call Pay 7,168.20
Total 204,730.12 12,427.40
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Recommended Actions
Staff recommends that the City Council:
• Adopt a Resolution Approving the Updated Personnel Policies and Procedures Manual
516
Questions?
517
Standalone Policies Created:
• Policy Prohibiting Discrimination, Harassment, and Retaliation • Use of City Technological Resources (we already had a policy for this so now we just reference that policy rather than duplicating it in the Personnel Manual) • Telecommuting Policy
• Guidance on Employee Use of Social Media (we already had a policy for this so now we just reference that policy rather than duplicating it in the Personnel Manual) • Vehicle Usage Policy
• Workplace Violence Prevention Policy
Sections Added:
• Definitions
• Disabled Applicants & Employees:
o Request for Accommodation
o Reasonable Documentation of Disability
o Interactive Process
o Case-by-Case Determination
o Fitness for Duty Leave
• Accommodation for Sincerely Held Religious Belief
o Procedure for Requesting a Religious Accommodation
• Lactation Accommodation
• Medical Examinations
o Confidentiality
o Regulatory Compliance
• Nepotism & Conflicting Relationships
o Change of Status
o Current Employee
o Direct Supervision
o Family Member
o Prohibited Conduct
• Probation
o Rejection of Probationer
o Rejection from Promotional Probation or Employee Initiated Transfer o Probationary Period Following Demotion, Transfer, Reinstatement, or Reemployment • Performance Improvement Plans
• Leave of Absence Without Pay
o Return to Work
• Industrial Illness and/or Injury Leave
• Fitness for Duty Leave and Examination
• Furlough and Reduction of Hours
o Determination and Notification
o Status while on Furlough
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Items with Budgetary Impact:
• An employee receiving a satisfactory rating may be eligible to receive a 2.5% merit increase. An employee receiving an exceeding expectations rating may be eligible to receive a 5% merit increase. On a case-by-case scenario, and subject to exceptional performance by the employee, the City Manager, in his or her sole discretion, may grant an employee a merit increase beyond 5%, not to exceed 10%.
• Increase of the special merit cap from 5% to 10%
• Pro-rated merit increase when an employee is reclassified based on the number of months between the employees last evaluation and the performance evaluation at the time of reclassification. If reclassified between months 6-9, they would be eligible for a 2.5% merit increase, if reclassified between month 9-12, they would be eligible for a full 5% depending on performance.
• Jury Duty Leave to be changed from a 10-day policy to paid leave for the duration of such service.
• Bereavement Leave be changed from 3 paid days to 5 paid days • On Call (Standby) Pay- requested 2 hours paid at the employees regular rate of pay rather than $2.00 per hour the employee is on call.
Substantive Changes:
• Probation for promoted employees: Employees promoted into a higher-level position shall serve a six-month promotional probationary period.
• Rejection from Promotional Probation or Employee Initiated Transfer o If there is no vacancy for the prior position held or no funding available for the prior classification, the promoted probationary employee would be separated from employment and placed on an eligibility list.
• Tattoos are permitted so long as they do not contain obscene or offensive images, phrases, or expressions, including profanity and nudity.
• Unauthorized Absences-an employee absent for a full shift without authorization may be considered on an unauthorized leave of absence and may be grounds for disciplinary action or a determination of job abandonment.
• Procedures for Release of Information-all outside inquiries and reference checks shall be in writing and forwarded to the HR Director or designee for response. All calls for references should be referred to the HR Director.
• Acting Assignment to a Higher Position-the higher salary rate payable shall commence on the 13th working day following the temporary reassignment to the performance of duties of the higher classification. The employee assigned to perform the duties of a higher classification shall not serve for more than 90 working days in a higher classification whenever a vacancy exists without the announcement by the City Manager of an approved examination. In no case shall an employee serve more than 960 hours in a fiscal year in a higher classification without passing the examination.
• On Call (Standby) Pay-response time for call back increased from 45 minutes to 60 minutes 519
• Merit Increases-an employee receiving a rating of less than satisfactory may be eligible for an interim performance evaluation and salary increase when sustained improvement has been observed.
• Sick Leave Usage-employees can now select a “designated person” for which they can provide care under the sick leave policy outside of the typical “family.” • Grounds for Disciplinary Action-added poor performance, inability to maintain job qualifications, gambling, alcohol or drug use, and violations of rules, regulations, or orders established by the employee’s supervisor or department head.
• Layoff-changed this from City Council’s control to City Manager’s control & removed requirement for written notice of layoff.
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Personnel Manual Revisions List:
1. Acknowledgment of Receipt of Personnel Policies & Procedures Manual-Moved this to the end of the manual rather than keeping it at the beginning.
2. Introduction
a. ADDED- “Violations of the provisions of this Manual may be addressed as a performance matter and be grounds for disciplinary action. A violation will not make disciplinary action mandatory but will be given such weight as the City determines to be appropriate in view of all the circumstances.”
b. ADDED-If the terms and provisions of this Manual are inconsistent or in conflict with the terms and provisions of any prior City Personnel Policies and Procedures, resolutions, regulations, and/or policies governing the same subject, the terms of this Manual will prevail and such inconsistent or conflicting provisions or prior rules, resolutions, regulations, and/or policies are hereby repealed. The City Manager is authorized to issue written guidelines to implement and enforce this Manual, and to make adjustments to avoid or eliminate inequities resulting from its application. Such guidelines shall have the City’s best interests as their paramount concern, and shall be consistent with applicable state and federal guidelines. The City Manager may delegate any of the powers and duties conferred upon the City Manager as the Personnel Officer to any other officer or employee of the City or may recommend that such powers and duties shall be performed under contract.
3. Organization
4. ADDED-Definitions
a. General Definition
b. Specific Definitions
i. Acting Appointment
ii. City
iii. City Council
iv. Class/Class of Position/Classification
v. Compensation
vi. Classified Service
vii. City Manager
viii. Days
ix. Domestic Partner/Registered Domestic Partner
x. Eligibility List
xi. Eligibles
xii. Full-Time Employees
xiii. Furlough
xiv. Human Resources and Risk Management Director
xv. Job Description
xvi. Lay-Off
xvii. Management
xviii. Part-Time Employees
xix. Personnel Officer
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xx. Position
xxi. Probationary Period
xxii. Reclassification
xxiii. Reemployment List
xxiv. Regular Full Time or Regular Part Time Employee
xxv. Resignation
xxvi. Salary Rate/Base Salary Rate
xxvii. Temporary Employee
5. Chapter 1: Employment
a. Section 1.1 Equal Employment Opportunity
i. REVISED- discrimination categories to remain legally compliant; included are race, religious creed, color, national origin, ancestry, sex, age over 40, physical or mental disability, medical condition, pregnancy (including childbirth and related medical conditions or disabilities), sexual orientation, marital status, gender identity, gender expression, genetic characteristics or information, military or veteran’s status, reproductive health decision making, and/or any other category protected by federal and/or state law.
b. Section 1.2 Policy Prohibiting Discrimination, Harassment, and Retaliation i. STAND-ALONE POLICY- This is still described and referenced in the Manual. ii. 1.2.1 Statement of Policy
iii. 1.2.2 Harassment, Discrimination, and Retaliation
iv. 1.2.3 Guidelines for Identifying Harassment
v. 1.2.4 Bullying
vi. 1.2.5 Procedure for Complaint Resolution
vii. 1.2.6 Retaliatory Behavior
viii. 1.2.7 Confidentiality
ix. 1.2.8 Anonymous Complaints
x. 1.2.9 Option to Report to Outside Administrative Agencies c. Section 1.3 Disabled Applicants & Employeesi. REVISED-to include that the City will not discriminate against employees or applicants. The City provides employment related reasonable accommodations to qualified individuals with disabilities within the meaning of the California Fair Employment and Housing Act (FEHA) and the Americans with Disabilities Act (ADA)
ii. ADDED 1.3.1 Request for Accommodation
iii. ADDED 1.3.2 Reasonable Documentation of Disability iv. ADDED 1.3.3 Interactive Process,
v. ADDED 1.3.4 Case-by-Case Determination
vi. ADDED 1.3.5 Fitness for Duty Leave
d. ADDED-Section 1.4- Accommodation for Sincerely Held Religious Beliefs i. ADDED-Section 1.4.1 Procedure for Requesting a Religious Accommodation e. ADDED-Section 1.5_ Lactation Accommodation
f. Section 1.6 Recruitment/Selection of Employees
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i. REVISED- to be legally compliant with reasonable accommodations, criminal conviction history, disqualification of candidates, and candidate notification.
Revised to HR Director to administer and coordinate the hiring process with approval from City Manager rather than City Manager administering and coordinating.
ii. 1.6.1 Internal Recruitment
1. REVISED- to HR Director to recommend internal recruitment with Department Head and City Manager approval rather than City Manager recommending and approving.
iii. 1.6.2 Open Recruitment
1. REVISED- to HR Director to seek candidates and determine the best method for seeking candidates rather than the City Manager seeking candidates and determining the method for seeking candidates. iv. 1.6.3 Examination Process
1. REVISED- to remove achievement and aptitude tests.
2. REVISED- to ensure compliance with ADA & FEHA requirements.
3. REVISED-to have HR Director rather than City Manager ensure confidentiality of results.
v. 1.6.4 Interview Process
vi. 1.6.5 Reference and Background Check
vii. 1.6.6 Criminal Conviction History
1. REVISED-to be legally compliant with ban the box legislation. Criminal conviction history will only be inquired about after issuance of conditional offer of employment. Fingerprinting refusal is cause for disqualification for employment.
viii. 1.6.7 Rejection1. REMOVED-“The application shows on its face that the applicant is physically or psychologically restricted from performing the essential functions of the position applied for, and the City determines that no reasonable accommodation can be made for such medical restrictions in the position applied for.”
2. REMOVED- “The application shows on its face that the applicant is currently addicted to the habitual excessive use of drugs or alcohol.”
3. ADDED- The applicant failed to submit a complete application.
4. ADDED-The applicant has not signed the application under penalty of perjury.
5. ADDED-The applicant did not submit the application in a timely manner.
6. ADDED-The applicant has otherwise violated provisions of these Rules.
7. ADDED-The applicant has demonstrated other reasons which would indicate that the applicant is unfit for the position.
8. ADDED- The applicants with the least desirable background or qualifications among a large number of applicants may be denied further participation in the selection proves through an 523
evaluation of their qualifications, thus providing a reasonable number of best qualified candidates for consideration.
ix. 1.6.8 Candidate Notification
1. ADDED-unsuccessful candidates will be notified that they will remain on the eligibility list for a one-year period.
g. Section 1.7 Medical Examinationsi. REVISED-to reflect medical examinations as a basis for determining whether employees are physically and mentally capable of performing the essential functions of the job. Reasonable accommodation will be made as required by law.
ii. ADDED Section 1.5.1 Confidentiality-results will be kept confidential. iii. ADDED Section 1.5.2 Regulatory Compliance-Employees subject to regulations issued by the Department of Transportation and the CA Department of Motor Vehicles must meet the requirements as part of continued employment. h. Section 1.8 Nepotism and Conflicting Relationships
i. 1.6.1 Purpose & Scope
ii. 1.8.1.a Definitions
1. Applicant
2. Relative
3. Personal Relationship
4. Business Relationship
5. Conflict of Interest
6. Supervisor
7. Subordinate
8. ADDED-Change of Status
9. ADDED-Current Employee
10. ADDED-Direct Supervision
11. ADDED-Family Member
12. ADDED-Prohibited Conduct
iii. 1.6.3 Restricted Duties and Assignments
iv. 1.6.4 Supervisor’s Responsibility
v. 1.6.5 Employee’s Responsibility
vi. 1.6.6 Guidelines for Current Employees
vii. 1.8.1.b Applicants for Employment
1. ADDED-Monitoring by Department Head
2. ADDED-Appeal of Department Head’s Determination
3. ADDED-Employee Complains
4. ADDED Savings Clause
5. ADDED-Consensual Romantic Relationships Between Employees viii. 1.6.8 Appeal of Decision by Talent Attraction & Development Representative i. Section 1.7 Probation
i. 1.7.1 Duration
1. REVISED- to change the probationary period for promoted employees from 1 year to six months.
524
2. REMOVED- section regarding reclassified positions
ii. 1.7.2 Extensions
iii. ADDED-Rejection of Probationer- an employee may be rejected at any time by the City Manager without cause and without the right of appeal. iv. ADDED-Rejection from Promotional Probation or Employee Initiated Transfer v. ADDED-Probationary Period Following Demotion, Transfer, Reinstatement, or Reemployment
j. Section 1.8 Performance Evaluation & Performance Improvement Plans i. 1.8.1 Performance Evaluation
ii. ADDED-1.8.2 Performance Improvement Plans
k. Section 1.9 Conduct During the Workday
l. Section 1.10 Outside Employment, Activity, or Enterprise/Conflict of Interest i. REVISED- to provide department head with authorization to approve or deny outside employment, the appeal can be made to the City Manager m. Section 1.11 Training of Employees
i. 1.11.1 Policy
1. REVISED- eligibility for training at the discretion of the department head. ii. 1.11.2 Procedure
iii. 1.11.3 Mandatory Training1. REVISED-Moved the majority of this section to the Policy Against Harassment, Discrimination, and Retaliation
n. Section 1.12 Political Activities of Public Employees o. Section 1.13 Use of Cameras, Video Surveillance, and GPS Systems p. Section 1.14 Use of City Technological Resources
i. STAND-ALONE POLICY- This is still described and referenced in the Manual. q. Section 1.15 Management Prerogatives
r. Section 1.16 Acceptance of Gifts
i. REVISED- changed direction and coordination of the FPPC Form 700 filings from the City Manager to the City Clerk or designee.
s. Section 1.17 Telecommuting
i. STAND-ALONE POLICY- This is still described and referenced in the Manual. ii. 1.17.1 Requests
iii. 1.17.2 Authority
iv. 1.17.3 Equipment
v. 1.17.4 Telecommuting Safety
vi. 1.17.5 Security
vii. 1.17.6 Telecommuting Agreement
viii. 1.17.7 Hours of Work
ix. 1.17.8 Attendance at Meetings
x. 1.17.9 Costs Associated with Telecommuting
t. Section 1.18 Employees’ Home Address and Status of Driver’s License-Duty to Update i. 1.18.1 Home Address and Related Changes
1. REVISED-All personal information changes will be submitted to HR and no longer employee supervisors.
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ii. 1.18.2 Driver’s License Changesu. Section 1.19 Personal Appearance, Grooming, and Dress Code i. ADDED language to make us compliant with the CROWN (Creating a Respectful and Open World for Natural Hair,) Act, added tattoo provision, safety provision, and exceptions to the policy.
v. Section 1.20 Use of City Seal or City or Department Emblems w. Section 1.21 News Media Relations
i. 1.21.1 General Policy
ii. 1.21.2 Media Access
x. Section 1.22 Attendance & Punctualityi. REVISED- An employee who is absent for a full shift without authorization may be considered on an unauthorized leave of absence, may be ground for disciplinary action or a determination of job abandonment. y. Section 1.23 Tobacco, E-Cigarette, Vaping Policy
z. Section 1.24 Open Door Policy
aa. Section 1.25 Personnel Records
i. 1.25.1 Establishment
ii. 1.25.2 Maintenance
1. REVISED-Changed maintenance of records from City Manager to Human Resources and Risk Manager or designee.
iii. 1.25.3 Release of Information Concerning City Personnel
1. REVISED-Changed maintenance of records from City Manager to Human Resources and Risk Management Director or designee.
iv. 1.25.4 Procedures for Release of Information
1. REVISED-Changed requests sent from City Manager to Human Resources and Risk Management Director or designee.
v. 1.25.5 Employees with Access to Confidential Information
1. REVISED-Changed from City Manager to HR Director
2. ADDED regulations for current and previous employee reference checks.
Only the City Manager and HR Director have the authority to provide reference checks.
vi. 1.25.6 Personnel/Payroll Files-Right to Inspect
1. REVISED-included that the City may redact the name, or any other personally identifying information of any other employee contained in the subject employees personnel files.
bb. Section 1.26 Guidance on Employee Use of Social Media i. STAND-ALONE POLICY6. Chapter 2: Classification & Compensation a. Section 2.1 Employee Classifications/Authorized Positions i. A. Regular Full-time Employee:
1. ADDED- “Such positions are designated as “general” on the City’s adopted Salary Schedule”
ii. B. Regular Part-time Employee
iii. C. Temporary Part-time Employee
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1. ADDED-The verbiage “under this Manual or as required by law.”
2. REMOVED-sentence: All employees in this category are eligible to receive sick leave in accordance with the Health Families Healthy Workplace Act of 2014 and Section 4.3 below.
iv. D. Probationary Employee
v. E. Exempt Employee:
1. REMOVED- “state law or the Fair Labor Standards Act (FLSA).law.” vi. F. Non-Exempt Employee:
1. REMOVED- “state law or the Fair Labor Standards Act (FLSA).law.” vii. G. At-Will Employee:
1. REMOVED- “Employment “at-will” means that either the employee or the City can terminate the employee relationship at any time with or without cause at either party’s option with or without advanced notice.” ADDED- “Nothing in this Manual or in any document or statement shall limit the right to terminate an “at-will” employee without prior notice, without any reason, and without a right to appeal the termination decision.”
2. ADDED-“Employees who are hired pursuant to
Federal/State/County/Regional agency funding assisted programs are atwill employees and subject to termination when program funding terminates.”
viii. H. Volunteer/Unpaid Interns
ix. I. Disaster Service Workers
b. Section 2.2 Non-City Funded Employees
i. COMBINED-with Section 2.1 Employee Classifications/Authorized Positions c. Section 2.2 Workweek & Schedules
i. 2.2.1 General Policy
1. A. City Standard Workweek
2. B. City Hall Normal Operating Hours
3. C. Different Work Schedules
4. D. Variations in Work Schedules
a. REMOVED- “However, unless urgent City needs make it
impossible to do so, the City will provide employees with at least two (2) weeks’ notice of any schedule change.”
ii. 2.2.2 Full-Time Exempt (Salaried) Employees Work Schedule
1. REVISED-Variances in the employee’s regular schedule must be discussed and approved in advance by the “pertinent Department Head, with approval of the City Manager.”
2. REVISED-Exempt employees shall work extra hours as needed to perform their duties, to attend special events, and/or attend meetings after hours as required by the “pertinent Department Head” rather than the City Manager
3. REVISED- Exempt employees shall not receive less than forty (40) hours per week compensation as salaried employees, except as permitted by 527
law. Such instances should be discussed with the “Human Resources and Risk Management Director” for appropriate review and handling. Rather than with the City Manager.
iii. 2.2.3 Regular Full-Time Non-Exempt (Hourly) Employees Work Schedule
1. REVISED-Work schedule variations may be approved by the “pertinent Department Head on a case-by-case basis, with the approval of the City Manager”
iv. 2.2.4 Part-Time Non-Exempt (Hourly) Employees Work Schedule v. 2.2.5 Make-up Time for Non-Exempt (Hourly) Employees
1. ADDED- Reference to Non-exempt definition- “as defined under section
2.1(f) above).”
2. ADDED verbiage to include-sick leave, vacation leave, holidays, management leave, or other leaves “are not hours worked” and shall not be counted towards the calculation of overtime.
3. ADDED verbiage to Requests for make-up time to include- “The employee’s immediate supervisor will review the employee’s request and discuss with the Department Head.”
4. REVISED- verbiage for abuse of City’s flexibility to result in- “denial of make-up time request.”
vi. 2.2.6 Special Events, City Council Meetings, and Commission Meetings
1. REVISED- verbiage to include- “EEK!Vale, Miracle Holiday Event”
2. ADDED- Compensation for such hours worked shall be provided consistent with this Manual as required by law.
vii. 2.3.7 Work Performed “Off the Clock” this can be perceived as encouraging employees to perform work off the clock.
d. Section 2.3 Payroll Processing
i. 2.3.1 General Information
ii. 2.3.2 New Hires and Employee Changes
iii. 2.3.3 Time Sheets-Non-Exempt Employees changed this section to be applicable to all employees not just exempt employees.
1. All Employees
a. ADDED- All-time records including time sheets, represent legal documents that are used to accurately record working time and to compensate employees properly. All employees shall record accurately all exact time worked.
b. ADDED- To ensure the accuracy of all-time records, employees will input their own time into the electronic timesheet system and acknowledge that they recorded all hours worked
accurately, received all rest and meal periods as required under this Manual, and reported any injuries or on the job illnesses to their supervisor.
c. ADDED- Employees must ensure that the time sheets are submitted on the day and prior to the cut-off time designated by the City.
528
d. ADDED- Under no circumstances shall a Supervisor or employee input time on behalf of another employee. Limited exceptions to this may be granted by Human Resources and Risk
Management in the case of an emergency or absence. Where so authorized, employees may instead provide their time sheet information via written/email communication.
e. ADDED- Supervisors shall review and address potential issues in time entries. Supervisors shall approve each time sheet via the electronic timesheet system, attesting to the completion of such review and that the time recorded reflects all work performed by the employee of which the supervisor was reasonably aware. f. ADDED-Supervisors are responsible for the daily monitoring of non-exempt employees
iv. 2.4.4 Timesheets-Exempt Employees
1. COMBINED with section 2.3.3
v. 2.3.4 Deductions
vi. 2.3.5 Issuance of Paychecks
1. REVISED- “distributes pay stubs to all employees on Thursday prior to pay day.”
vii. 2.3.6 Final Payment upon Separation of Employment
1. REMOVED- return of City property stipulation, we cannot withhold payment
2. REVISED (management leave, floating holidays) after ADDED- “with a provision for cash payout at termination under this Manual.”
3. ADDED- “providing approval for issuing an employee’s final paycheck”
4. Removed- “is prepared. The final check is issued to the separating employee upon receipt of all City issued property including keys, computers, uniforms, and identification card in the normal manner at the end of the pay period, via direct deposit.”
e. Section 2.4 Rest & Meal Periods-Non-Exempt (Hourly Employees) f. Section 2.5 Overtime Compensation/Compensatory Time Off i. REMOVED “Work classified as standby, call back for emergency and disaster response will also be paid at one and one-half (1.5) times the straight time rate.” ii. REMOVED - For the purposes of this policy, holidays, sick leave usage, vacation leave usage, and other prescheduled time off shall not be considered actual work time, towards the calculation of overtime.
iii. ADDED- Four paragraphs (The following provisions apply to Compensatory Time Off (CTO). Language was revised to clearly articulate the policy but the content did not change.
g. Section 2.6 Bi-Lingual Pay
i. REVISED- Verbiage change from Full-time to Regular full-time and part time to regular part time
h. Section 2.7 Temporary Assignments
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i. REMOVED- 2.8.1 “Temporary Upgrade Pay” Revised to Acting Assignment to Higher Position (Section A, B, C, and D)
ii. REMOVED- 2.8.2 Additional Assignment Pay This can be viewed as the agency permitting working out of class
iii. REMOVED- 2.8.3 Lead Pay This can be viewed as the agency permitting working out of class
iv. ADDED- Acting appointments may be used to fill positions that are vacant or that are temporarily vacant, such as when an employee is on an extended leave of absence
v. ADDED-Whenever the needs of the City require an employee to temporarily perform the duties of a higher classification than that in which the employee is currently employed for a period of more than twelve (12) consecutive working days, the employee shall receive the salary rate of the higher class in which the employee is performing the required duties. In such cases, the employee shall be paid at an appropriate step of the current salary schedule of the higher classification which will assure an increase of not less than 5% greater than the salary of the employee’s current position, but in no case shall such salary exceed the top salary step of the higher classification. The higher salary rate payable shall commence on the thirteenth working day following the temporary reassignment to the performance of duties of the higher classification. The requirement for the performance of duties of the higher classification shall be placed in writing by the City Manager, or the City Manager’s designee, following recommendation by the affected Department Head. No employee shall be required to perform any of the duties of a higher classification unless that employee is deemed to possess the minimum qualification of the higher classification by the City Manager, or the City Manager’s designee, as recommended by the affected Department Head.
vi. ADDED-The employee assigned to perform the duties of a higher classification shall not serve for more than ninety (90) working days in a higher classification whenever a vacancy exists without the announcement by the City Manager, or the City Manager’s designee, of an approved examination as otherwise provided in this Manual. In no case shall an employee serve more than 960 hours in a fiscal year or six (6) total months, whichever comes first, in a higher classification without successfully passing the examination.
vii. ADDED-An employee appointed in an acting capacity shall be eligible to receive performance increases in the permanent position during the acting appointment but shall not be entitled to performance increases in the position which the employee holds in an acting capacity. If successful in being promoted, the period of time of service in the higher classification shall be credited for the promoted employee toward the required period of probation for the higher classification as otherwise required in these rules.
viii. ADDED-The City Manager, or the City Manager’s designee, shall obtain the employee’s written consent for the temporary performance of any of the duties of the higher classification beyond a period of twelve (12) working days, prior to 530
an employee assuming or continuing the duties and compensation of a higher classification, which consent shall clearly state that it is understood that employee’s salary rate will revert to the salary rate in the employee’s permanent position upon the expiration of the need for the performance of the duties of the higher classification.
i. Section 2.8 Call Back Pay
i. REVISED- “a subsequent call received during a call back shall not result in an additional (2) hours minimum call back pay, but shall be paid as actual time worked.”
j. Section 2.9 On Call (Standby) Pay
i. REVISED- “compensation for such hours shall count towards calculating the employee’s regular rate of pay.”
ii. REVISED-Response time for call back increased from 45 minutes to 60 minutes iii. REVISED-2 hours paid at the employee’s base pay rather than $2.00 per hour the employee is on call.
k. Section 2.10 Car Allowance
i. REMOVED- CM car allowance explanation
l. Section 2.11 Phone Allowance
i. REVISED- Cell phone allowance from $40 to $50 per-month ii. REMOVED- CM phone allowance explanation
m. Section 2.12 Salary and Wage Schedules
i. REVISED- “wages shall not be based on factors prohibited by law.” ii. REMOVED- Initial salary placement shall be based upon the candidate's education, training and experience.
iii. MOVED to Section 2.13.1 Merit Increases-Consideration for future merit increases shall be based upon defined and measured quantity and quality of productivity.
n. Section 2.13 Advancement within the Schedule
i. 2.13.1 Merit Increases
1. ADDED- An employee receiving a satisfactory rating may be eligible to receive a 2.5% merit increase. An employee receiving an exceeding expectations rating may be eligible to receive a 5% merit increase. On case by case scenario, and subject to exceptional performance by the employee, the City Manager, in his or her sole discretion, may grant an employee a merit increase beyond 5%, not to exceed 10%. ii. 2.13.2 Special Merit Increases
1. REVISED- limit of wage increase from 5% to 10%
o. Section 2.14 Changes in Employment Status
i. 2.14.1 Transfer
ii. 2.14.2 Promotion
iii. 2.14.3 Reclassification
1. ADDED- If an employee’s position is reclassified less than six months from the employee’s performance review date qualifying the employee to otherwise receive merit increase under section ______ of this 531
Manual, the employee’s supervisor shall prepare a performance evaluation for the employee no later than the reclassification date. The City may, at its sole discretion, provide the employee with a pro-rated merit based increase, based on the number of months between the employee’s last performance evaluation and the performance evaluation at the time of reclassification, subject to the employee receiving at least a satisfactory rating on the performance evaluation at the time of reclassification, and such merit increase shall be effective one day before the effective date of such reclassification. Merit increases following reclassification.
iv. 2.14.4 Demotion
v. 2.14.5 Suspension
vi. 2.14.6 Reinstatement
1. ADDED- “unless specifically waived in writing by the City Manager. No credit for former employment shall be granted in computing salary, vacation, or other benefits except on the specific recommendation of the City Manager at the time of reinstatement unless otherwise required by law. The employee shall have a new hire date that is applicable to all benefits, including retirement and retirement health benefits, unless otherwise required by law.”
p. Section 2.15 Travel Expenses
q. Section 2.17 Severance Pay
r. Section 2.16 Educational Expense Reimbursement
i. REVISED- explanation differentiating required certificates & licenses described in job descriptions from educational expense reimbursements ii. REVISED- Funding availability to “City Manager’s approval at the City Manager’s sole discretion.”
iii. ADDED- Human Resources and Risk Management shall, at its own sole discretion, make a determination as to whether the evidence provided by the employee of satisfactory course completion is sufficient
7. Chapter 3: Employee Benefits
a. Section 3.1 Holidays
i. ADDED- Holidays occurring during an employee’s vacation shall be treated as a paid holiday.
ii. ADDED- Employees absent from work on a holiday due to an unpaid leave shall not receive reimbursement or payment for the missed holiday. b. Section 3.2 Winter Holiday Closure (provision for frontloading vacation hours-if the employee separates from employment prior to catching up on the vacation hours, the City has no basis to recover the hours)
i. REMOVED-If an employee’s leave time has been exhausted due to a catastrophic event, and leave without pay would result in an undue hardship, the City agrees to review such situations on an individual basis. Additionally, if an employee is a recent new hire and has no available leave hours to use during the closure, the city agrees to review this situation.
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ii. REMOVED-Any call back hours may be eligible to be counted as overtime during the Winter Holiday Closure only.
iii. REMOVED-Provision for frontloading vacation hours for use during the Winter Holiday Closure.
c. Section 3.3 Insurance Benefits
i. 3.3.1 Cafeteria Plan
1. REMOVED-As provided under the Affordable Care Act, enacted on March 23, 2010, the City is required to provide employees with notice of some basic information about the Marketplace and employment- based health coverage offered by the City. Information regarding the City’s insurance plans including such information as premiums, coverage, etc. shall be provided to employees at the time of hire and during annual open-enrollment periods, and/or upon notice from an employee concerning a qualifying event in which an employee’s dependent(s) may become eligible during the non-open enrollment period.
2. ADDED- City Council’s ability to amend the cafeteria amount by resolution
3. REVISED- cashout language to align with current practice. ii. 3.3.2 Life Insurance
iii. 3.3.3 Short-Term Disability Insurance and Long-Term Disability Insurance
1. ADDED- Employees should refer to the City’s Family Care and Medical Leave, Pregnancy Disability Leave, and Military Family Leave Policy for additional details (RE: unpaid leave), including eligibility and use of accrued leave to receive pay during leave.
d. Section 3.4 Retirement Benefits
i. REVISED-changed to eligible employees rather than all regular FT and Regular PT employees
ii. REMOVED- CalPERS Retirement benefits are available to all employees working at least 1,000 hours in a fiscal year.
iii. REVISED-“Except as otherwise provided by law” rather than “All temporary parttime employees” e. Section 3.5 Temporary Part-Time Employees
i. REVISED- less than 20 hours per week and no more than 1000 hours in a fiscal year
8. Chapter 4: Leave of Absence
a. Section 4.1 General Informationi. REMOVED- “Employees are not to perform work while on leave without prior authorization from the City Manager. While on leave, employees are still employees, and there is no break-in-service for purposes of longevity or seniority. To the extent required by law, upon completion of the leave, the employee will be returned to his or her position, or to an equivalent position, without the loss of pay or benefits. An employee’s failure to return to work as scheduled may result in separation from City employment. As to exempt employees, the City will administer its leave policies so it preserves the 533
employee’s status as an exempt employee. Unless otherwise required by law, employees will not be covered by non-health benefit plans (i.e. California Public Employees’ Retirement System (CalPERS)). The employee may make the appropriate contribution for coverage under non-health benefit plans if the plans allows for such employee payment.”
ii. REVISED- “The City will continue to pay the City sponsored premium portion of the employee health/medical benefits for the first 12 weeks of a disability related leave of absence (PDL, FEHA, ADA, CFRA, FMLA, or Workers’ Compensation).” To “as required by law”
iii. REMOVED-City sponsored premiums for benefits for all other leaves of absences will continue only through the end of the month in which the leave begins subject to the terms, conditions and limitations of the applicable plans for which the employee is otherwise eligible, and except where otherwise mandated by state or federal law. When the employee returns from leave, the City will again provide benefits according to the applicable plans. Instances may exist where two (2) or more leave of absence policies provide overlapping protection for eligible employees. It is the intention of the City’s policies to limit employees to the time available under the single most favorable leave of absence policy and to prevent employees from exceeding the limitations of that policy. This means that, when the applicable law permits, all leaves of absences run concurrently.
Employees should be aware that no two (2) leave of absence situations are exactly the same and should not expect that what occurred for other employees to apply to their personal situation.
b. Section 4.2 Vacation
i. 4.2.1 Amount of Vacation
1. REVISED-Vacation is accrued on a per-period basis
2. REVISED- credit of forty (40) hours of vacation on the pay period immediately following the start of their sixtieth month of continuous service
3. ADDED- “employees earn vacation leave accruals on per pay-period basis.”
4. REVISED- credit of forty (40) hours of vacation on the pay period immediately following the start of their one hundred twentieth month of continuous service
ii. 4.2.2 Use of Vacation
1. ADDED-Employees are not eligible to advance vacation time to use vacation leave before it is accrued.
2. REVISED- request for vacation leave to 14 days in advance rather than 7 days in advance
iii. 4.2.3 Vacation Buy-Back
1. RENAMED- to Vacation Sell-Back
2. ADDED- An employee may not sell-back more than eighty (80) accrued unused vacation hours in any calendar year.
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3. REVISED-“disciplinary action that results in a loss of pay” to “given a disciplinary reduction in pay, disciplinary demotion, or suspension” c. Section 4.3 Sick Leave
i. 4.3.1 Sick Leave Accruals1. ADDED- Full time employees are credited 3.46 hours toward their sick leave per pay period.
2. ADDED-Regular and probationary part-time employees are credited 1.73 hours toward their sick leave per pay period.
3. ADDED a provision that if the City rehires an employee within twelve (12) months of termination, the employee shall receive a credit for accrued unused sick leave that the employee had at termination. ii. 4.3.2 Sick Leave Usage
1. REVISED permitted uses of sick leave
a. FROM: Illness or physical incapacity of employee or a member of the employee’s immediate family. "Immediate family" is limited to any relative of blood or marriage who is a member of the employee's household, under the same roof; and any
parent, grandparent, spouse, registered domestic partner, child, brother, sister, father-in-law, brother-in-law, mother-in-law, or sister-in-law of the employee's, regardless of residence. Sick leave used for the purposes of providing care to a member of the employee’s immediate family is limited to onehalf (1/2) of the employee’s annual sick leave allotment. b. Medical
appointments. c. Enforced quarantine of the employee in accordance with community health regulations.
b. TO: Diagnosis, care, or treatment of an existing health condition of an employee or a member of the employee’s Immediate
Family. For the purposes of this section, Immediate Family member means any of the following: child, parent, spouse, registered domestic partner, grandparent, grandchild, sibling, or designated person.
i. Preventative care for an employee or an employees’
Immediate Family member.
ii. For employees who are victims of domestic violence, sexual assault, or stalking, leave taken for the purposes described in Labo Code sections 230(c) and 230.1(a)
c. REMOVED- The City Manager shall place employees on leave when, in the reasonable judgment of the supervisor and
Department Head, the presence of the employee at work would endanger the health and welfare of other employees or where the illness or injury of the employee interferes with the performance of such employee’s essential duties. Unless the law provides otherwise, leave under these circumstances will be unpaid unless the employee elects to use available sick leave. 535
iii. 4.3.3 Annual Sick Leave Sell-Back1. RENAMED- Sick Leave Sell-Back.
2. REMOVED- provision that employee may not have used more than 48 hours of sick leave during the prior calendar year to be eligible for sell back since this can be viewed as discriminatory.
3. REVISED- processing time change from second pay period in January to second pay period in February
4. REVISED- “Employees are not eligible to sell-back accrued unused sick leave under this section upon termination of employment, which includes disciplinary termination, resignation, retirement, lay off , “atwill” or probationary separation” d. Section 4.4 Family Care & Medical Leave; Pregnancy Disability Leave/Transfer; Military Family Leave; New Parent Leave
i. REMOVED- Transfer and New Parent Leave-reference stand alone policy e. Section 4.5 Civil Air Patrol Leave
f. Section 4.6 Crime Victims’ Leave
g. Section 4.7 Victims of Domestic Violence or Sexual Assault i. REVISED- “as required by law” rather than setting definitive timeframes for the use of leave.
h. Section 4.8 Military Leave
i. ADDED- leave will be provided in accordance with state and federal law.
Additional information can be found in the City’s administrative leave policy. ii. ADDED-All employees must notify their department head as soon as practicable of their need for military leave. When possible, the employee must also present a copy of their military orders prior to taking military leave. The department head must immediately notify the Human Resources and Risk Management Director about the employee’s need for military leave.
i.
i. 4.8.1 Military Leave for Employee –
1. REMOVED- information is found in the City’s administrative leave policy ii. 4.8.2 Military Spouse Leave1. REMOVED- information is found in the City’s administrative leave policy j. Section 4.9 Organ and Bone Marrow Donation Leave –
i. ADDED- prior to taking leave, an employee shall provide a written verification to the City that the employee is an organ or bone marrow donor and that there is a medical necessity for the leave.
k. Section 4.10 School Activities/School Appearance Leave i. ADDED- list of permissible purposes for leave:
ii. To participate in the activities of the child’s primary or secondary school or licensed child care provider;
1. To find, or to enroll, or reenroll the child in, a primary or secondary school or licensed child care provider.
2. To address an emergency, such as:
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a. A request from child care provider or school that the child be picked up.
b. A provision in the attendance policy for the child care provider or school, other than a planned holiday, that
prohibits the child from attending.
c. Closure or unexpected unavailability of the child care provider or school, other than during planned holidays. d. A natural disaster, including, but not limited to, fire, earthquake, or flood.
3. To appear at the school of a suspended child pursuant to a request made by the child’s school under California Education Code section 48900.1.
l. Section 4.11 Volunteer Firefighters, Reserve Peace Officers, and Emergency Rescue Personnel Leavei. ADDED- employees are entitled to take a leave of up to 14 days per calendar year for fire or law enforcement training.
m. Section 4.12 Voting Leave
i. REVISED- Employees of the City are expected to vote prior to or following their assigned working hours. If an employee does not have sufficient time outside regular working hours to vote at statewide elections, the employee may take off such working time as will enable the employee to vote. A maximum of two hours may be taken with pay. To receive time off for voting, the employee must notify the employee’s Department Head in advance. Employees who need Voting Leave, must take such leave at the beginning or end of the employee’s work shift, based on the needs of the Department and the employee’s schedule.
The exact amount of time off work and the scheduling of time off shall be decided between the employee and the employee’s Department Head.
Employees who use Voting Leave are required to present a voter’s receipt to arrange the voting time their Department Heads.
n. Section 4.13 Leave of Absence Without Pay
i. 4.13.1 Request for Leave1. REVISED- included that the City Manager may request further reasonable documentation in support of the employees request for leave, including confirmation that the employee is reasonably expected to return to work with the City at the conclusion of the authorized leave period.
2. ADDED- provision the mandatory exhaustion of paid leaves for medical related leaves, and mandatory exhaustion of paid leaves with the exception of sick leave for non-medical-related leave of absence
3. ADDED-City Manager may grant a leave of absence without pay for a period not to exceed six months. After three months, the leave of absence may be extended if so authorized by the City Manager.
Extensions of leaves of absence will not be granted unless, in the 537
judgment of the City Manager, the City would not experience undue hardship from the employee’s continued absence, or the particular circumstances would otherwise justify the extension. The approval or rejection of the City Manager will be in writing, final, and not subject to any appeal.
4. ADDED- Return to Work. Upon expiration of a regularly approved leave, the employee will be reinstated in the position held at the time leave was granted, provided such position continues to exist. An employee on leave who fails to report to duty promptly at its expiration will be subject to disciplinary action for being on an unauthorized absence and may trigger Job Abandonment provisions under Section
ii. 4.13.2 Conditions of Leave
o. Section 4.14 Jury Duty or Witness Appearance Leave
i. ADDED clarification that employees must notify their supervisor or department head and must provide verification.
ii. REVISED-from 10 days of paid leave to paid leave for the duration of the service. p. Section 4.15 Management Leave
i. REMOVED- For new employees, management leave shall be provided on a prorata basis at the time of hire for the remaining months of the calendar year on a quarterly basis, and annually thereafter in January. The City Manager, as part of a job offer in special circumstances, may approve or front load up to 40 hours of management leave.
ii. REVISED-Verbiage regarding schedule of provision of management leave within the first year of employment to reflect current practice iii. REVISED-Management leave hours not used within the calendar year in which they are credited are forfeited and not subject to cashout. iv. REMOVED- (80) hours. Management leave cannot be used within two weeks of separation from the organization
q. Section 4.16 Bereavement Leavei. ADDED two additional bereavement leave days to the original 3 days allotted per new state law. (Note: the two additional days do not need to be paid) r. ADDED-Industrial Illness and/or Injury Leave
s. ADDED-Fitness for Duty Leave and Examination
9. Chapter 5: Employee Conduct, Discipline, and Disciplinary Appeals a. Section 5.1 General Policy Statement
i. REVISED- regular full-time and part-time employees are subject to this policy and that at-will employees, probationary employees, and temporary part-time employees are not.
ii. ADDED- employee's failure to satisfactorily perform assigned job duties is cause for discipline.
b. Section 5.2 Types of Disciplinary Actions
i. 5.2.1 Verbal Reprimand
ii. 5.2.2 Written Reprimand538
1. REVISED-included clarification about what needs to be included in the written reprimand and the process for when one is provided to the employee.
iii. 5.2.3 Suspension
iv. 5.2.4 Disciplinary Reduction in Pay
v. 5.2.5 Disciplinary Demotion
vi. 5.2.6 Dismissal
c. Section 5.3 Grounds of Disciplinary Actionsi. ADDED- poor performance, inability to maintain minimum job qualifications, gambling, alcohol or drug use, and violations of rules, regulations, or orders established by the employees supervisor or department head. d. Section 5.4 Disciplining Authority
i. REMOVED- Any delegation of authority under this Section must be made in writing
e. Section 5.5 Major and Minor Discipline
i. 5.5.1 Major Discipline
ii. 5.5.2 Minor Discipline
1. ADDED- included verbal reprimand and written reprimand and suspension of 4 days or less.
f. Section 5.6 Disciplinary Procedures Applicable to Major and Minor Discipline i. 5.6.1 Written Notice of Intent to Discipline (Skelly Notice)-
1. ADDED- skelly notice must include a statement that if the employee fails to respond in the time frame specified will constitute a waiver of the right to respond.
ii. 5.6.2 Employee Response/Pre-Disciplinary (Skelly) Conference
1. ADDED- during the Skelly Conference, the employee will be given a full opportunity to respond to the Notice of Intent. This is not intended to be an adversarial hearing. The employee will not be accorded the opportunity to cross-examine City witnesses, or to present a formal case in opposition to the proposed discipline.
iii. 5.6.3 Written Notice of Final Disciplinary Action1. ADDED- list of all items that must be included in the Notice of Imposition.
a. Disciplinary action imposed
b. Grounds upon which the disciplinary action is based
c. Specific acts or omissions that consitutue the basis for the disciplinary action
d. Notice of the employee’s right to appeal the Department Head’s decision to the City Manager, if identified as an appealable decision;
e. Copies of all materials upon which the disciplinary action is based;
f. Notice of the employee’s right to review and copy anything contained in his or her personnel file;
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g. Where applicable, notice that failure to file an appeal within a specified time frame will constitute a waiver of the right to appeal.
g. Section 5.7 Appeal Procedures
i. 5.7.1 Minor Discipline
ii. 5.7.2 Major Discipline
iii. REMOVED- section indicating that the City Manager will delegate authority to an Appeal Officer “whenever the appealing employee demonstrates significant bias on the part of the City Manager that disqualifies him/her as a neutral reviewer of the appeal.”
iv. REMOVED- Judicial Review since the City Managers decision is constituted as the final and binding resolution of any disciplinary action and no further appeal is permitted.
v. ADDED- When a person other than the City Manager was the Disciplining Authority, the City Manager may, at the City Manager’s sole discretion, refer the hearing to an outside Appeal Officer, who will be selected by contacting the California State Mediation and Conciliation Service. The California State Mediation and Conciliation Service shall be requested to submit a list of seven persons qualified to act as an Appeal Officer to the City and the employee.
Within ten days following receipt of the list of Appeal Officers, the parties shall meet to select the Appeal Officer. The parties shall alternately strike one name from the list of hearing officers (the right to strike the first name to be determined by lot) until one name remains, and that person shall be the Appeal Officer.
vi. ADDED-When the City Manager was the Disciplining Authority, the City Manager shall refer the hearing to an outside Appeal Officer by contacting the California State Mediation and Conciliation Service. The California State Mediation and Conciliation Service shall be requested to submit a list of seven persons qualified to act as Appeal Officers to the City and the employee. Within ten days following receipt of the list of Appeal Officers, the parties shall meet to select the Appeal Officer. The parties shall alternately strike one name from the list of Appeal Officers (the right to strike the first name to be determined by lot) until one name remains, and that person shall be the Appeal Officer. vii. ADDED- The City shall have the burden of proof at the appeal hearing and shall be required to prove the charges against the employee by a preponderance of the evidence.
1. The party imposing discipline shall be permitted to make an opening statement.
2. The appealing party shall then be permitted to make an opening statement.
3. The party appealing from such disciplinary action may then open the appealing party’s defense and offer evidence in support of the appealing party’s position; the employee bears the burden of proof and the burden of producing evidence for any affirmative defenses asserted. 540
4. The parties may then, in order, respectively offer rebutting evidence only, unless the Appeal Officer for good reason, permits them to offer evidence upon their original case
5. Closing arguments shall be permitted at the discretion of the Appeal Officer; and Written briefs may be permitted at any point in the proceedings at the discretion of the Appeal Officer.
viii. ADDED- In cases where the City Manager was the Disciplining Authority, The Appeal shall provide advisory decision to the City Council, who will then make their final decision to ratify or modify the Appeal Officer’s decision at their next regularly scheduled City Council meeting. City Council’s decision shall be final and binding on the parties.
h. Section 5.8 Procedures Governing Name Clearing Hearingsi. REMOVED- since name clearing hearings only apply to a limited subset of employees in very limited circumstances.
i. Section 5.8 Placement on Paid Administrative Leave Pending Determination of Disciplinary Actioni. REMOVED- provision that the employee is unable to communicate with others, except with a representative of his/her choice, pending an investigation. The law is unclear about whether the City can take such a hard line on communication with others
j. Section 5.9 Time Extensions
k. Section 5.10 Delivery of Notices
l. Section 5.11 Disciplinary Records
10. Chapter 6: Employee Safety
a. Section 6.1 Drug and Alcohol-Free Workplace
b. Section 6.2 Employee Safety
i. 6.2.1 General Safety
ii. 6.2.2 Entering and Leaving the Premises
1. ADDED- failure to follow these provisions may lead to termination up to termination of employment.
iii. 6.2.3 Security Checks-Packages/Parcels
iv. 6.2.4 Parking Lot
v. 6.2.5 Security
c. Section 6.3 Reporting of Injury and Accidents
i. REMOVED- Included in the Injury Illness Prevention Program ii. 6.3.1 Reporting Safety Issues
iii. 6.3.2 What to Do If You Are Injured At Work
iv. 6.3.3 Workers’ Compensation Leave
d. Section 6.4 Emergencies
i. 6.4.1 Emergency Operations Plan
ii. 6.4.2 Fire Prevention
iii. 6.4.3 In Case of Fire
iv. 6.4.4 Emergency Evacuation
e. Section 6.5 Vehicle Usage
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i. STAND-ALONE POLICY- This is still described and referenced in the Manual. ii. 6.5.1 Policy
iii. 6.5.2 Driver’s License
iv. 6.5.3 City Vehicles, Rental, and Private Vehicles
v. 6.5.4 Responsibility for Vehicle and Tickets
vi. 6.5.5 Reimbursement for Expenses
vii. 6.5.6 Proof of Insurance
viii. 6.5.7 Safety While Driving
ix. 6.5.8 Accidents and Theft
x. 6.5.9 Pay
xi. 6.5.11 Tobacco/Smoking Policy
f. Section 6.6 Anti-Violence Policy
i. STAND-ALONE POLICY- This is still described and referenced in the Manual. ii. 6.6.1 Definitions
iii. 6.6.2 Mandatory Report
iv. 6.6.3 No-Weapons Policy
11. Chapter 7: Separation from Employment
a. Section 7.1 Resignation
i. REMOVED- section on employees no longer able to continue working due to illness or injury. Instead, we would go through the interactive process. ii. REMOVED- section about final check being issued on the last day of work for voluntary resignations, we are exempt from the labor code. iii. REMOVED- section regarding final payment of compensation being withheld until City property is returned since this is unlawful. b. Section 7.2 Layoff
i. 7.2.1 General Policy
1. REVISED-authority from the City Council’s control to City Manager’s control
2. ADDED-reason for layoff-any other legitimate reason as determined by the City Manager
ii. 7.2.2 Written Notice of Layoff1. REMOVED- provision since it is not required iii. 7.2.3 Order of Layoff
iv. 7.2.4 Vacancy and Demotion
v. 7.2.5 Recall List
1. ADDED-“Vacancies to be filled within a department shall be offered, first in order of performance, to individuals named on the Recall List who at the time of the layoff, held a position in the same regular full time job classification or in the same regular part time job classification within the department as the vacancy to be filled.”
2. REVISED- recall list maintained by HR
vi. 7.2.6 Status on Re-employment1. REVISED- modified to be in alignment with 1-year recall requirements c. Section 7.3 Abandonment of Employment
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i. 7.3.1 Determination and Notification1. REVISED-modified the effective date of abandonment of employment to be on the 5th day of failure to contact the City. Removed section regarding if the City is unable to secure delivery of notice to the employee.
ii. 7.3.2 Employees Response
1. REVISED-If the employee contacts the City within the 4 day period, the employee may avoid automatic resignation
iii. 7.3.3 Circumstances When Abandonment Occurs
iv. ADDED-Section 7.4 Furlough and Reduction of Hours
1. ADDED-Determination and Notification
a. The City may implement a furlough or temporary reduction of scheduled hours whenever, in the judgment of the City Council, it becomes necessary to take such actions. The City Manager will consult with affected Department Heads to determine the number of affected employees, and will notify affected
employees in writing of their selection for furlough or temporary reduction of hours. Such written notice will include the start and end date, the resulting reduction in pay, and any other applicable terms and conditions. Affected employees are not entitled to appeal their selection through either disciplinary appeal or grievance procedures. Affected employees may not use accrued, paid leave time during designated furlough time or to supplement reduced work hours.
2. Status While on Furlough
a. Affected employees may not use accrued, paid leave time during designated furlough time or to supplement reduced work hours. Affected employees will be deemed to remain in paid status for purposes of accrual of leave, seniority, and other eligibility for benefits, and will not be considered to have a break in service for purposes of these Rules. Furlough or reduced schedule time will not be considered “hours worked” for purposes of overtime and will not be counted towards completion of probationary periods under these Rules.
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Senate Joint Resolution No. 3
RESOLUTION CHAPTER 105
Senate Joint Resolution No. 3—Relative to the City of Eastvale. [Filed with Secretary of State June 20, 2023.]
legislative counsel’s digest
SJR 3, Roth. The City of Eastvale: ZIP Code.
This measure would urge the Congress of the United States to work with President Joseph R. Biden to authorize assigning the City of Eastvale an independent ZIP Code.
WHEREAS, The City of Eastvale was incorporated on October 1, 2010.
Located in the County of Riverside, before incorporation Eastvale was predominantly dairy farms and agricultural land; and
WHEREAS, The United States Postal Service uses Zone Improvement Plan, commonly known as ZIP Codes, to route mail and deliver packages.
ZIP Codes assist the United States Postal Service’s obligation to provide quality mail delivery to the American public at reasonable prices; and WHEREAS, The City of Eastvale shares the ZIP Code 91752 with the City of Jurupa Valley. The ZIP Code is coded as the former Mira Loma community, which was annexed by the Cities of Eastvale and Jurupa Valley.
Additionally, the City of Eastvale also shares the ZIP Code 92880 with the City of Corona; and
WHEREAS, The City of Eastvale has grown exponentially in the last two decades and currently has a population of over 71,000 according to 2021 census information; and
WHEREAS, Since its incorporation, the City of Eastvale has experienced various challenges because it shares ZIP Codes with neighboring jurisdictions; and
WHEREAS, It is difficult for certain businesses to expand in the City of Eastvale because commercial developers and businesses evaluate expansion decisions based on trade areas that are analyzed by ZIP Codes; and WHEREAS, Because the City of Eastvale does not have its own ZIP Code, its population demographics and economic data are inaccurately represented in various Geographic Information System (GIS) platforms that entities utilize to inform commercial attractiveness, insurance payment rates, and sales tax distribution decisions; and
WHEREAS, Eastvale residents and visitors experience navigational and mail delivery challenges because many addresses in the City of Eastvale are incorrectly identified as being located in Corona, Jurupa Valley, or Mira Loma; and
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WHEREAS, Having an address improperly associated with another city has led to increased insurance rates for Eastvale residents due to being grouped with other jurisdictions; and
WHEREAS, Lack of a definitive ZIP Code causes confusion with voter registration, misdirected property, possible decreased sales tax revenue, and decreased property values because comparable sales are mixed with adjacent communities and are not exclusive to the City of Eastvale. Thus, the continuity of property values is disrupted; and
WHEREAS, The City of Eastvale is also concerned about possible delays in response efforts in the event of a large-scale emergency such as wildfire, which has become fairly common; and
WHEREAS, Eastvale residents’ eligibility for sport league participation is impacted because many associations and sport entities set team limits and restrictions based on ZIP Codes; and
WHEREAS, The City of Eastvale’s independent ZIP Code advocacy efforts have been widely supported by federal, state, county, and local community members, including United States Senator Alex Padilla, United States Senator Dianne Feinstein, United States Representative Ken Calvert, United States Representative Norma Torres, Riverside County Supervisor Karen Spiegel, the City of Chino, the City of Corona, the City of Norco, and the City of Ontario, the Chino Valley Chamber of Commerce, the Eastvale Chamber of Commerce, the Eastvale Chinese American Association, the Eastvale Kiwanis Club, Norco College, and the Riverside County Sheriff’s Department; and
WHEREAS, United States Representatives Ken Calvert and Norma Torres have introduced federal legislation granting the City of Eastvale a new and independent ZIP Code; and
WHEREAS, Granting the City of Eastvale a new and independent ZIP Code would address its emergency management, public safety, business attraction and retention, and insurance coverage challenges caused by factors that are outside of its control; now, therefore, be it
Resolved by the Senate and the Assembly of the State of California, jointly, That the Legislature urges the Congress of the United States to work with President Joseph R. Biden to authorize assigning the City of Eastvale an independent ZIP Code; and be it further
Resolved, That the Secretary of the Senate transmit copies of this resolution to the President and the Vice President of the United States, to the Speaker of the House of Representatives, to the Majority Leader of the Senate, and to each Senator and Representative from California in the Congress of the United States, and to the author for appropriate distribution.
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97 Res. Ch. 105 — 2 —
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I
118TH CONGRESS
1ST SESSION H. R. 860
To establish new ZIP Codes for certain communities, and for other purposes.
IN THE HOUSE OF REPRESENTATIVES
FEBRUARY 7, 2023
Mr. DIAZ-BALART (for himself, Ms. WASSERMAN SCHULTZ, Mr. STEIL, Mr.
CALVERT, Mr. BUCK, and Mrs. TORRES of California) introduced the following bill; which was referred to the Committee on Oversight and Accountability A BILL
To establish new ZIP Codes for certain communities, and for other purposes.
1 Be it enacted by the Senate and House of Representa2 tives of the United States of America in Congress assembled, 3 SECTION 1. ESTABLISHING NEW ZIP CODES.
4 Not later than 270 days after the date of enactment
5 of this Act, the United States Postal Service shall des6 ignate a single, unique ZIP Code for each of the following 7 communities:
8 (1) Miami Lakes, Florida.
9 (2) Hollywood, Florida.
10 (3) Village of Somers, Wisconsin.
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2 •HR 860 IH
1 (4) Village of Mount Pleasant, Wisconsin.
2 (5) Village of Caledonia, Wisconsin.
3 (6) Eastvale, California.
4 (7) Castle Pines, Colorado.
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118TH CONGRESS
1ST SESSION H. R. 696
To direct the United States Postal Service to designate a single, unique ZIP Code for Eastvale, California.
IN THE HOUSE OF REPRESENTATIVES
FEBRUARY 1, 2023
Mr. CALVERT (for himself and Mrs. TORRES of California) introduced the following bill; which was referred to the Committee on Oversight and Accountability A BILL
To direct the United States Postal Service to designate a single, unique ZIP Code for Eastvale, California.
1 Be it enacted by the Senate and House of Representa2 tives of the United States of America in Congress assembled, 3 SECTION 1. SINGLE, UNIQUE ZIP CODE FOR EASTVALE,
4 CALIFORNIA.
5 Not later than 180 days after the date of enactment
6 of this section, the United States Postal Service shall des7 ignate a single, unique ZIP Code applicable to the area 8 encompassing solely Eastvale, California.
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https://crsreports.congress.gov
June 14, 2022
Postal Primer: ZIP Codes and Boundary Review Process
The United States Postal Service (USPS) establishes postal ZIP codes to assist in the efficient sorting and routing of mail. As of March 5, 2022, there were 41,683 ZIP codes in the United States.
This In Focus provides a brief history of postal ZIP codes and information on the processes to establish a new ZIP code or change existing ZIP code boundaries.
Postal and Nonpostal Use of ZIP Codes
USPS developed postal ZIP codes to facilitate automated sorting of mail. However, researchers and data analysts frequently turn to ZIP codes as a tool for organizing and presenting data. For example, public opinion pollsters often ask respondents for their ZIP codes so that survey data may be weighted by geographic region. Auto insurance
premiums are typically based, in part, on traffic and crime statistics within a customer’s ZIP code. Postal ZIP codes do not always align with recognized municipal boundaries.
This is because ZIP code boundaries are based on mail
routes and delivery points rather than geographic factors.
History of Postal ZIP Codes
The U.S. Post Office Department, predecessor to USPS,
developed a zoning address system in 1943 as a way to
make sorting and delivery of mail easier. The first postal zones were one to two digits and used in large cities only.
Between 1943 and 1963, mail volume doubled. To handle
the increased volume, the Post Office Department
introduced the Zoning Improvement Plan (ZIP) to improve the efficiency of mail sorting and delivery.
In July 1963, the Post Office Department introduced
nationwide five-digit ZIP codes and began a marketing and education campaign using a cartoon letter carrier, Mr. ZIP.
Figure 1. Mr. ZIP
Source: USPS, “Postal History,” https://about.usps.com/who/profile/ history/pdf/mr-zip.pdf.
The goal of the campaign was to familiarize the public with the new postal ZIP codes and encourage customers to use ZIP codes consistently when addressing their mail.
In 1983, USPS introduced ZIP+4 codes, which allow mail
to be further sorted by block, street, or building.
Components of a Postal ZIP Code
According to USPS, the first number of a ZIP code
represents a broad geographic area (see Figure 2). For
example, ZIP codes for addresses in the Northeast begin with “0” and ZIP codes on the West coast begin with “9.” The next two numbers represent regional areas, while the last two represent specific post offices or postal zones.
Generally, the first three numbers of a ZIP code correspond to the USPS Sectional Center Facility that processes and distributes mail for the geographic area.
Figure 2. USPS ZIP Code Map
Source: USPS, “Postal Facts.”
Customers may look up ZIP codes by address (or cities by ZIP code) using the USPS ZIP Code lookup tool at
https://tools.usps.com/zip-code-lookup.htm.
ZIP Code Boundary Review Process
USPS may establish a new ZIP code based on an internal
review of ZIP code assignments. Alternatively, USPS may establish a new ZIP code following a ZIP code boundary
review that was initiated by a request from the public.
Requests to change existing ZIP code boundaries are
subject to the same process.
The 2016 USPS “Management Instruction: ZIP Code
Boundary Review Process” outlines USPS’s policies to
consider and, if possible, accommodate requests to modify ZIP code boundaries or change the last lines of an address (e.g., the city or town name). According to USPS, ZIP code assignments depend largely on delivery areas and postal routes and may not correspond to municipal or perceived community boundaries.
Submission of Documentation
The ZIP Code Boundary Review Process requires any
municipality or community group seeking a ZIP code
change to submit the request in writing to the USPS district manager who is responsible for the area along with any
rationale and justification. Alternatively, requests may be 303 549
Postal Primer: ZIP Codes and Boundary Review Process
https://crsreports.congress.gov
submitted to a local postmaster, who will forward the
request and accompanying documentation to the district
manager.
The local postmaster is not the decisionmaker in this
process. Instead, the district manager is to identify all relevant issues and potential solutions to them, quantify the specific operational impacts and feasibility of the request, meet with the group of proponents to discuss issues and explain potential alternatives, and provide a final
determination within 60 days of receiving the request.
Factors Considered
When considering a request for a new ZIP code, USPS
considers factors that may affect its capacity to efficiently deliver mail, such as estimated growth in the number of delivery points. USPS encourages proponent groups to
provide documentation of anticipated business and retail developments that may require new delivery points or
increase mail volume in the area.
The 2016 Management Instruction suggests that community requests to change existing ZIP code boundaries be
consistent with formally established municipal boundaries.
USPS suggests that proponents provide documented
endorsement of the request from local government officials.
After a municipality or community group has submitted a request to USPS, the district manager will identify internal and external issues, including
whether the requested boundary is “cohesive and
manageable” for mail delivery,
if the revised or new boundary would create duplicate street addresses within a single ZIP code,
if existing facilities can accommodate the change, and how the change might impact timeliness of mail
delivery and customer satisfaction.
The district manager will estimate the workhours and costs associated with the proposal, including changes in daily mileage for mail carriers, new facilities or equipment that may be required, costs to reprogram automated mail sorting equipment, and costs of handling misdirected mail.
Generally, USPS limits its consideration to factors that involve mail delivery. However, USPS will reasonably
consider factors related to community identity, particularly if the request is from an undeveloped or newly developed area.
Survey of Affected Customers
If USPS considers granting the request, the local postmaster will arrange a meeting with the proponent group to discuss USPS’s proposed accommodation. If an agreement is
reached with the group, USPS will commission a formal
survey of customers who would be affected by the proposed change. The survey informs customers of the nature and
scope of the proposed change (e.g., town name and/or ZIP code) and the implementation date. A simple majority of the survey respondents is adequate for approval.
Determination
When a request is approved, USPS will notify affected
customers by mail. Generally, USPS provides customers
with a one-year transition period during which they may use the old or the new ZIP code. Customers who continue to use their old ZIP code after one year may experience delivery delays due to misdirected mail.
The district manager must notify the proponent group in writing if its ZIP code request was denied. The notification must include specific justifications for the denial, must be based on the results of the analysis, and must advise the proponent group of the appeal process.
ZIP Code Boundary Appeal Process
The proponent group may appeal to headquarters if the ZIP code request is denied. Any appeals must be submitted
within 45 days of the district manager’s final decision.
Adverse decisions may be appealed, except in cases where a ZIP code request was denied because of the results of the customer survey. The USPS Manager, Rural Delivery,
handles all appeals, including those from urban and
suburban areas. Appeals should be submitted to:
Manager, Rural Delivery
U.S. Postal Service
475 L’Enfant Plaza, SW, Room 7416
Washington, DC 20260-7340
Alternative Accommodations
A compromise solution that does not involve changing
USPS’s existing delivery structure is to allow customers to use an alternative city name while keeping the same ZIP code. This situation most commonly occurs when multiple communities fall within the boundaries of a single ZIP
code. According to USPS, alternative administrative
solutions such as this should be pursued “to the extent reasonably practicable.” USPS further states that a ZIP code boundary change should be considered only in cases where there is no reasonable administrative option.
Designating a ZIP Code by Statute
Congress may introduce legislation that, if enacted, would require USPS to create a single ZIP code for a specified community. The most recent example of a ZIP code created by statute occurred in 2006 as part of the Postal
Accountability and Enhancement Act (P.L. 109-435).
Section 1009 of the act required the creation of unique ZIP codes for (1) Auburn Township, OH; (2) Hanahan, SC; (3) Bradbury, CA; and (4) Discovery Bay, CA.
Michelle D. Christensen, Analyst in Government
Organization and Management
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