Javier S. Contreras
[510] 697-1630 [email protected]
OBJECTIVE Experienced Business Services Representative and Human Resources professional with extensive Recruitment and management experience, working with government agencies such as Federal, State, & Community for the business and employment development.
Key Skills
Ability to establish and cultivate respectful relationships with people from diverse backgrounds.
Extensive background in Business Services and Job Development principles.
Demonstrated ability to deliver on short and long term goals.
Inspiring leadership with sound interpersonal and communication skills.
Deep knowledge of collective bargaining issues.
Demonstrated proficiency in Microsoft Office, databases, and Internet.
Languages English & Spanish.
Alameda County Workforce Development Board Hayward, CA 2017 -Present Business Services Specialist (2017-Present)
Developed employer-based customized and upgraded training programs. Worked closely with ACWDB planning staff and Rapid Response coordinator to develop business service programs and performance standards. Worked with local, regional, and state economic development directors to provide linkages to resources. Ensured that business services were being coordinated between the Employer Services Hub, One Stops/ America’s Job Center of California partners and other community organizations. Represented the ACWDB at industry and/or trade association events. Coordinated marketing of specialized dislocated worker activities and promoted business services and linkages to economic development departments, educational partners, Chamber of Commerce, and others. Made policy recommendations to improve training services and training outcomes for ACWDB’s discretionary formula funded programs. Assisted when needed with Rapid Response activities and provided administrative support to ACWDB’s committees.
KRA Corporation Oakland, CA 2016 -2017
Business Services Consultant (2016-2017)
Responsible for “selling” the business services offered by the Oakland Workforce Development Board (OWDB), which include (but are not limited to) talent identification, talent delivery, and talent training and development. Responsible for identifying new business to sign-up for OWDB services , registering businesses in OWDB’s CalJobs data system, and managing business accounts to encourage use of OWDB business services, repeat business, and referrals. Cultivate business relationships that result in repeat business. Develop and maintain good relationships with customers through personal contact, events, meetings, or via telephone, social media, etc.
Assist employers in accessing OWDB business services, including labor market information, job fairs, recruiting assistance, etc. As applicable, initiate master agreements with qualified participating businesses related to accessing on-the-job training.
Rubicon Programs Hayward, CA 2014 -2016
Employment Specialist (2014-2016)
Participate in orientations on the project value and goals with target population. Outreach into community to provide information, develop employers' contact including private and public sectors to ascertain employers' needs. Build trust, maintain good relationship, network with new businesses. Conduct survey with employers and participants following placement to ensure job stability. Lead job search, workshops, interview, one-on-one and with small group counseling.
Develop resume, cover letter, and individual employment plans, identifies participant needs to determine appropriate job interest and job match to secure job placement. Provide labor market information, job fairs, job clubs, and job referrals. Job coaching, job counseling, coordinate with the preceding activities with client referral sources to facilitate employment strategy. Perform tracking of participants, input data, daily log, case notes, and job activities into internal data.
Sierra Cascade Nursery INC. Tulelake, CA 2011 -2013
Human Resource Manager (2011 - 2013)
Participated in diverse projects within the Human Resources department including the development of orientation, sexual harassment, safety, and training programs.
Worked with government agencies such as Federal, State, & Community for the development of employee housing, transportation, orientation, and training programs.
Provided current and prospective employees with information about policies, job duties, rules and regulations, working conditions, wages, opportunities for promotion and employees benefits.
Analyzed training needs to design and implement employees’ development and health and safety programs. Ensured employees relations are properly aligned with the culture of the company and strategic plan. Promoted and implemented Human Resources services and policies to all locations. Hired, trained, monitored and fired employees as needed. (NRC) NUMMI REEMPLOYMENT CENTER Fremont, CA 2010-2011
Business Services Representative, (2010 – 2011)
Assisting Business Owners, Recruiters and Employers with their Hiring Needs.
Work closely with business community to coordinate employer requested activities including, resume screening, job postings, job fairs and on-site recruitments. Attend Chamber of Commerce and other Business focused events to outreach Business Services Program to business community, duties and skills included but was not limited to:
Virtual One-Stop system (VOS).
Assisting employers in accessing NRC (WIB and LATC) Job Center resources, including labor market information, job fairs, recruiting assistance, etc..
Conducting research regarding economic development in the area.
Contacting new businesses/employers to provide welcome information and orientate them to Job Center Services.
New United Motors Mfg. Inc., (NUMMI) Fremont, CA 1986 – 2010 Labor Relations Specialist (2008 – 2010)
Represented 4,100 members Bargaining Unit. Managed overall administrative functions of the Collective Bargaining Agreement and presented cases to the arbitrator from the American Arbitration Association, as required. Coordinated teams of staff in developing and implementing industry vision, challenging staff to embrace union and corporate goal. Participated in and/or led new organizing and political campaigns.
▪ Saved company $18 million in health care cost while allowing union members to maintain current provider by successfully negotiating with union, and company allow member contributions to premiums.
▪ Negotiated, lobbied, and successfully ratified labor agreement saving the jobs of over 600 members.
▪ Successfully expedited and resolved within two years, difficult arbitration cases for grievances that saved company and union approximately $250,000 in legal fees. ▪ Hired temporary staff for positions that reduced staffing costs and prevented layoffs.
Professional Training
▪ Negotiating Labor Agreements – Harvard Law School.
▪ Basic Grievance Handling for Supervisors & Stewards – Harvard Law School. ▪ Federal Mediation & Conciliation Service – Harvard Law School. ▪ Grievance Handling – Walter & May Reuther UAW Family Education Center. ▪ APMA - Human Resource Professional Agriculture (101-105) ▪ Law Room - Inspired Employer Solutions (300-CA-AB1825-10,300-CA-A NUMMI Professional Training
▪ Toyota Production Systems
▪ Kaizen Certification
▪ Leadership Development
▪ Communication & Motivation
▪ Problem Solving
▪ Situational Leadership
▪ Ergonomic Safety
▪ General Safety Rules
▪ OSHA Certification
▪ Electrical Safety Awareness
▪ Emergency Preparedness
▪ Personal Equipment Protection