Board / Committee / Commission Application
PERSONAL INFORMATION
Full Name:* Email Address:* Gender:
Brendan Sullivan-Sarinana Male
Please specify the Board, Commission or Committee you are applying for:* Housing Committee
Which position on the Advisory Body are you applying for? Community Member
I am currently a member of the above Committee, and am seeking reappointment.* • Yes • No
If you are seeking re-appointment, has any of your information changed within the last 12 months? If your answer is yes, please complete the rest of this form. If your information has not changed within the past 12 months, please only enter your name and email information above. You do not need to complete the remainder of this • Yes • No
RESIDENCY / EMPLOYMENT INFORMATION
Home Address:* City:* State:* Zip Code:*
Home/Cell Phone Number:* How long have you lived in Emeryville?" 4 months
Place of Employment: Occupation:
Alameda Housing Authority Rent Program Specialist
Business Address: City: State: Zip Code:
Business Phone Number: How long have you worked in Emeryville? N/A
Upload Your Résumé:
EDUCATION / EXTRACURRICULAR INTERESTS
High School:
Johnson City Senior High School
College:
Binghamton University
Trade or Business School(s):
Other Interests:
Biking, travel, New York Yankees, tennis
ADVISORY BODY EXPERIENCE / INFORMATION
Are you currently serving on other Boards, Commissions or Committees? Have you served on a Board, Commission or Committee before? • Yes O No
Please list all past and current City of Emeryville advisory boards.
N/A
Please list any past and current board, commission or committee memberships outside of Emeryville.
City of Alameda Rent Review Advisory Committee, Vice Chair & Chair positions held, 2015-2019 Please list all organization memberships and positions held.
Please list any relevant work and volunteer experience.
Buena Vista United Methodist Church, Reconciling Chair and Admin Council member, 2015-Present Tenants Together, Event and Spanish-language volunteer, 2015-2017 Why are you interested in serving on this Board, Commission or Committee? Ihile I';m a relatively new resident of Emeryville (my husband and I just purchased a home in Januar if this year) I have a long passion for housing advocacy. I was a volunteer board member for the Ren Review Advisory Committee while a resident of Alameda. I also recently joined the Alameda Housing Authority as I felt a calling and opportunity to work in housing. I';m familiar with the responsivities, functions, and expectations of serving on a public body and I hope to become more
PLANNING COMMISSION APPLICANTS ONLY
Please provide a short (300 words or less) statement discussing your ideas and attitudes about planning in Emeryville. Please consider issues such as traffic, industrial and commercial development density, affordable housing, maintaining community diversity and jobs/housing balance. * indicates required fields.
Contact
Brendan Sullivan-Sarinana
Rent Program Specialist
San Francisco Bay Area
Summary
Top Skills
Sales Operations From Buenos Aires to the Bay, I understand that an outside-in view, Customer Service smooth platforms, and happy stakeholders lead to a successful Business-to-Business (B2B) organizations. I love technology and systems but I remain a human and interaction focused professional.
Experience
The Housing Authority of the City of Alameda
Rent Program Specialist
October 2021 - Present (8 months)
Alameda, California, United States
PK Safety
7 years 11 months
Sales Operations Manager
January 2018 - November 2021 (3 years 11 months)
-Lead a team of customer service professionals and a return analyst -Develop SOPs for reoccurring customer service and vendor issues -Responsible for the life-cycle of every order
-Advocate for the user experience
-Manage purchase orders and vendor communications
-I keep our customers out of the clutches of Amazon
International Sales Specialist
October 2014 - December 2017 (3 years 3 months)
Alameda, CA
-Identified and prospected international customers from existing -Grew international customer base from zero to 200k(+) within 12 months -Negotiated, and closed sales within established margin guidelines -Packed, shipped, and prepared all international trade documents personally Customer Service Specialist
January 2014 - September 2014 (9 months)
Alameda, CA
-Provided our e-commerce customers a real-life human to speak with about any order issues
-Communicated with vendors about purchase orders and shipping details -Provided guidance via e-mail, phone, and chat to customers on our safety products
-Acted as the voice of the customer within the company
-Kept PKSafety.com one (or two!) steps ahead of our competitor's customer service game.
S&P Global Market Intelligence
Senior QC Editor
2009 - 2012 (3 years)
Greater Buenos Aires, Argentina
-Monitored, analyzed, and reported quality and metrics of financial language teams
-Made sure translations followed internal quality guidelines, and GAAP (generally accepted accounting principles)
-Organized and led quality meetings across S&P offices in Buenos Aires, London, and Manila
-Created monthly reports on team member quality and production targets Idealist
Community Support Specialist
2008 - 2009 (1 year)
Greater Buenos Aires, Argentina
-Helped users navigate and access Idealist.org platform -Monitored and approved user posts to make sure they followed Idealist guidelines
-Acted as a voice for the organization in platform forums, chats, and in-person events
-Advocated for the user within Idealist
-Wore many, many hats to help a dynamic non-profit serve the community.
Education
Binghamton University
Bachelor's degree, Latin American and Caribbean Studies- Economic Policy Focus • (2004 - 2007)
SUNY Broome Community College
Associate of Arts and Sciences - AAS, International Business • (2002 - 2003)