ATTACHMENT B-5
CARLIN DACEY
EDUCATION
University of California, Berkeley, Haas School of Business, Berkeley, CA 2022 Master of Business Administration: Certificates in Business Analytics and Corporate Sustainability Northwestern University, Evanston, IL 2012
Bachelor of Science: Major, Communication; Minor, English
EXPERIENCE
Uber Eats, $20B on-demand food delivery company, San Francisco, CA Feb 2025-Present Senior Strategic Operations Manager
● Shape Merchant Operations strategy, leading high-impact projects and experiments to drive growth and efficiency ● Analyze sophisticated data, build models, and aggregate insights to drive key business decisions and policies ● Partner closely with Product, Territory Operations, Finance, Marketing, Tech, and Customer Support teams to execute key priorities and measure results across the platform
Kyte, Series C rental car start-up, San Francisco, CA 2022-2024 General Manager, West Coast (2023-2024); Market Manager, San Francisco (2022-2023) ● Led West Coast Markets team of 20+ full-time operations managers and fleet coordinators, supervising fleet of ~1,600 gas and electric vehicles; directed Operations for 2-sided marketplace of customers and 500+ gig “Surfer” drivers ● Owned P&L for 7 markets that reached ~$18M in revenue for FY ‘24; scaled revenue, operations and costs pre and post Series B, enabling a $60M Series B fundraise and $250M in asset debt financing ● Spearheaded pilot and development of a new product category, Pick Up At Lot, resulting in ~80% increase in first time customers and capturing ~35% of overall Kyte business within 1 year; allowed for upsell opportunity of premium delivery ● Managed contracts and relationships with national parking vendors worth $2M+/year; personally acquired leases with municipal transportation agencies leading to savings of $350K/year despite 20% YoY increase in fleet size ● Proposed and implemented an in-app Damage Checklist; collaborated with cross-functional teams to standardize inspection, reporting, and claims processes, reducing total unrecoverable damage/day by 255%, saving ~$550K/year ● Cut Operations cost/trip by 40% YoY, while driving success metrics like defect rate and out of service % to all-time lows SPIN, micro mobility subsidiary of TIER Mobility, San Francisco, CA 2021 Business Operations and Technology MBA Intern
● Parachuted into struggling cross-functional Demo Task Force as Project Manager for critical city demonstrations; oversaw 18 demonstrations in 3 months, increasing city contract success rate from 50% to 100% ● Conducted SWOT analysis for Demo Task Force, evaluating current capabilities and proposing timely, realistic and objective hiring recommendations that would drive the team’s efficiency and ability to scale operations ● Analyzed fleet logistics of 80+ EVT and DVT e-scooters, revamped processes for tracking and positioning fleet prior to demonstrations, increasing Spin’s capacity to seek government operational approval and subsequent speed to market ● Pinpointed and resolved operational growing pains in fledgling partnership with mobility AI firm Drover, increasing their IoT module’s uptime so it accurately provided sidewalk riding detection and parking validation during demonstrations ● Interviewed 10+ Hardware Engineers to distill complex Drover algorithm training data into straightforward technical playbooks; presented SOPs to people of all levels from Operations Leads to Business Development VPs Jimmy Kimmel Live!, ABC’s late-night talk show, Hollywood, CA 2016-2020 Special Projects Coordinator (2019-2020); Special Projects Assistant (2016-2019) ● Negotiated transportation logistics with 15+ agents per week for A-list talent and musical guests; saved show $30K+ per season by successfully upholding studio-wide policies during high pressure exchanges and tight deadlines ● Created relocation strategy for 275 staff & crew to Brooklyn (2017, 2018, 2019) and Las Vegas (2019); prioritized and streamlined information directly to managers in 20+ departments to facilitate two concurrent production schedules The Second City, improvisational theater company, Chicago, IL 2013-2015 Executive Assistant to Executive Vice President (2015); Event Coordinator (2014); Production Intern (2013)
ADDITIONAL
● Skills: advanced Microsoft Office (+ Analytic Solver); SQL; Airtable; Mode; Smartsheet; PilotWare; SAP Concur; Slack ● Interests: avid WNBA and NWSL fan, vanilla chai tea enthusiast, doting canine parent
Contact
Top Skills
Home Theater
Managed Services
Smart Home Technology
Languages
English
Colin Burke McClure
Senior Consultant at BlueConnect Partners
San Francisco Bay Area
Summary
Innovative Executive | 30+ Years in Consumer Electronics | Driving Growth in Product, Business Development & Sales
Expertise in Connected/Digital Home, Go-to-Market Strategy, & Managed Services
Experience
BlueConnect Partners
Senior Consultant
April 2020 - Present (5 years 1 month)
San Francisco Bay Area
Sovereign Media Group
Principal
June 1993 - Present (31 years 11 months)
San Francisco Bay Area
MiOS Ltd.
SVP Product & Innovation (acquired by eZLO Innovation)
November 2011 - November 2018 (7 years 1 month)
Determine the product strategy and positioning, together with the Engineering and Sales Directors, monitoring industry developments closely and translates these into the overall product strategy.
Responsible for collecting market data from internal and external sources, for analyzing the data, and for producing quantitative analysis covering market size, growth rate, profitability, industry cost structures, distribution channels, market trends, competitor information, and key success factors.
Analyze competitive product offerings, internalize market dynamics, prioritize customer needs and translate that into a tactical roadmap for the sales team.
Oversee the Product Management Team in the collection, generation and exploitation of ideas for comprehensive product delivery.
Ensure customer and other feedback is prioritized and incorporated into market and product requirements.
Develop ongoing marketing, positioning and communications strategy for customers and partners that differentiate our offerings.
Work collaboratively across Engineering, Marketing, and Sales groups to secure buy-in and drive issues to resolution that impact product management, development, sales, support, pricing, etc.
Manage annual budgeting and planning processes.
Develop necessary financial models.
Serve as key liaison with other teams (e.g., regulatory, sales, legal, engineering, etc.) and projects.
Atlona Technologies
General Manager, Atlona Home
December 2010 - November 2011 (1 year)
Sunnyvale, California
Responsible for architecting and articulating the overall strategic direction of the Atlona Home business unit, while providing clear direction and guidance to cross-functional teams and departments throughout the company to support those efforts.
Create, manage, and consistently update a category business plan consisting of a perennial product roadmap, a product lifecycle management plan, and a market and technology assessment.
Regularly communicate product plans and objectives to all necessary internal and external constituents.
Serve as a key category and subject matter expert both internally and externally.
Maintain professional relationships and drive objectives with external partners such as suppliers, technology alliances, manufacturers, customers, and others.
ENGINEERING – define product specifications, proactively manage the product lifecycle (cradle to grave), and provide detailed guidance on release requirements, action items and deliverables as they pertain to product specification and design, engineering, project management, and quality assurance standards.
FINANCE – develop accurate profitability, cost analysis, and financial planning models while maintaining full P&L responsibility for the division.
MARKETING – develop product launch plans, packaging, POP, and ongoing promotions and product revitalization campaigns to drive sales of both new and existing products.
MERCHANDISING – develop effective pricing and product positioning plans, appropriately aligned to the product lifecycle and retail partnerships.
SALES – direct national sales manager, account managers and order entry staff to ensure the development and successful execution of retail and distribution focused sales strategies.
Niveus Media, Inc.
Sr. Director of Managed Services
July 2008 - December 2010 (2 years 6 months)
Fremont, California
Responsible for the conception and deployment of “White Glove Service”, an innovative solution of hardware pre-configuration coupled with subscription based remote monitoring and management of media and storage servers.
Significantly reduced operational costs of the support department while increasing overall profitability via new recurring monthly revenue stream.
Worked directly with the executive team on overall sales strategy, planning and execution while personally managing 70% of the top revenue generating accounts (including Watermark Estate Management and BGC3).
Hired, developed and managed internal sales team at corporate headquarters to aggressively support our dealer base within the CEDIA/Custom Install channel, while expanding into new Marine and Aviation verticals.
Created sales campaigns and demand generation activities to drive dealer and end user interest, while leveraging NetSuite to set objectives, track progress, generate the necessary performance metrics to accurately manage results.
Directed rep network’s in field efforts to properly identify, recruit, and incubate new dealers that align with overall brand image and end user demographics.
Spearheaded business development and launch approval of proprietary SIRIUS Internet Radio plugin for Windows Media Center in Windows 7.
Monster Cable Products, Inc.
Sr. Product Category Manager, Digital Home Group
February 2001 - July 2008 (7 years 6 months)
Brisbane, California
Managed the Digital Home Group, tasked with vetting new and emerging technologies and incubating or productizing them for inclusion into Monster’s expansive 5000+ product portfolio.
Full P&L responsibility for the following categories; Monster SIRIUS Satellite Radio, Monster Central Controllers, Monster IlluminEssence Lighting, Monster Digital Life, Monster Photo, Monster Marine, and Monster Performance Car.
Worked directly with the board of directors on development and execution of annual strategic sales plans and product roadmaps, targeting the Media Server, Home Control, Lighting and CEDIA/Custom Installation market segments.
Executed strategic partnership with Digeo, Inc. embedding their Emmy Award winning Moxi media center experience in Monster PowerCenters.
Directly responsible for all digital content partnerships, including Netflix, SIRIUS Internet Radio, Rhapsody, Music Giants, etc.
Delivered executive level sales presentations with key retailers (BBY, CCS, TGT, etc.); including extensive domestic and international travel.
Corporate Subject Matter Expert for the connected/digital home market, directly supporting the CEO at industry functions and corporate meetings.
Speaking engagements at various industry events and panels in support of the connected/digital home channel.
The Lottery Channel
Operations Manager
January 2000 - February 2001 (1 year 2 months)
Boca Raton, Florida
Directed operations for the country’s premier lottery data provider generating annual revenues in excess of $2mm per year.
Responsible for a staff of +130 direct sales, customer support and IT employees at 3 branch locations across the county.
Directly accountable for the architecture, procurement, and installation of our primary datacenter necessary to deliver and maintain a 99.9999% uptime in servicing all national and international clients.
Launched an online partnership program, yielding 80 additional worldwide outlets for our services, viewed monthly by more than 30 million consumers.
LottoNet New Media Services (acquired by The Lottery Channel) National Sales Manager (acquired by Lottery.com)
April 1999 - January 2000 (10 months)
Fort Lauderdale, Florida
Managed data feed sales of the national lottery results to various print and web based clients.
Signed and retained key, high visibility accounts such as AOL, MSN, USA Today, and Yahoo.
Increased sales from $5k to well over $200k per month in less than 6 months.
Negotiated annual contracts in excess of $120k.
Brokered sale of the company to The Lottery Channel in January of 2000.
Sound Advice
Mobile Electronics Manager
May 1995 - April 1999 (4 years)
Fort Lauderdale, Florida
Managed a high-end retail electronics showroom specializing in automotive, marine, and custom theater installations with a staff of 20-30 sales and install representatives generating annual revenues exceeding $5mm.
Transformed the lowest performing location in the 24 store chain to become the #3 in sales volume, #1 in growth, and #1 in profitability in less than one year.
Piloted what went on to become a multimillion dollar companywide rollout of Winntech showroom renovations.
Top 10 Salesperson, year over year.
Certified IASCA Judge. Certified MECP Proctor.
Benjamin Cyclery
Store Manager
June 1994 - May 1995 (1 year)
Managed multimillion dollar retail cycling and fitness equipment operation with a staff of 16-20 sales representatives and service personnel.
Implemented weekly sales quotas by utilizing data from point of sale computers, customized for each member of the sales team, resulting in a 13% average increase in individual sales.
Supported buying team with product mix, inventory levels and returns while coordinating inter-store logistics with 3 additional satellite locations.
Effected new purchasing policies that significantly increased overall GM while decreasing vendor returns.
Schwinn Presidents Club, Top 25 Trek Dealer, Best of Southwest Florida, BDS Top 100 Dealer
Professional Facilities Management
Box Office Supervisor
April 1993 - June 1994 (1 year 3 months)
Fort Myers, Florida, United States
Directed workflow, supervised and trained staff of 6 in sales, cashiering and retail transactional problem solving for ticketing operation generating revenues in excess of $5mm annually.
Achieved 17% increase in telephone sales close-ratios and grew season ticket-holder retention by 11%.
Full responsibility for negotiating major, multi-event ticketing agreements.
Nicholas Robert, PMP
16 City Limits Circle, Emeryville, CA 94608 ♦ (510) 882-0465 ♦ nickrobert117@gmail ♦ linkedin.com/in/nickrobert90/ Education
Bachelor of Arts: Broadcast Communication Arts, 2013 - San Francisco State University - San Francisco, CA
PMP: Project Management Institute, 2021 - PMI, USA
Experience
Design Producer, 7/22 to current
Humane Inc – San Francisco, CA
● Responsible for the production of the Humane’s web presence and design ● Leads cross-functioning teams to contract vendors for large budget marketing campaigns ● Implores strategic thinking and emotional intelligence to manage the production team and project supervisors with an emphasis on creating a positive culture and mentorship ● Streamlined project reporting with an emphasis on metrics, ensuring each update is productive and informative
Feature Film Project Manager, 1/22 to 7/22
Halon Entertainment – Santa Monica, CA (Remote)
● Manager of production schedules, staffing, coordinators and client communications for multiple projects varying in scope and longevity
● Created and continues to maintain a Confluence workspace to document and unify company processes
● Collaborates on estimates and work measurements for client project bidding to accurately reflect project scope and budget
Layout Department Manager, 3/21 to 1/22
Feature Film Coordinator, 12/16 to 2/21
Pixar Animation Studios – Emeryville, CA
● Managed production schedules & implemented schedule strategy by identifying project risks & opportunities
● Procurement of project resources, working alongside department heads & the production office ● Brought strategic thinking by consistently delivering intricate scenarios on tight deadlines to highlight potential issues while providing solutions
● Collaborated on project bidding and estimates to accurately reflect project scope ● Manages a lean team of artists, representing their voices as a point of contact for communications
Skills
● Slack, Asana and various PM tools
● Attention to detail
● Leadership and teambuilding skills
● Clear communication