Electrical Analysis 12/18/2025
Bid #: 984
Fairfield FD Enforcer 1500 GPM Pumper (37089 dup on
Enforcer)
Sales Rep:
Organization:
Martinez, Mike
Golden State Fire Apparatus, Inc
Desc:
Job #:
Customer: Fairfield Fire Department
Option: Pierce Command Zone, Advanced Electronics & Control System, Enforcer, WiFi CZT
Type: Multiplexed
Option Description Type* Minimum
Load
Intermittent
Load
Total
Connected
0547475 Siren, Wln 295HFSA7 200W, Dual Tone, Flush Mount NFPA 1.40 12.60 0.00 0556360 Lights, Step, P25 LED 4lts, Pump Pnl Sw NFPA 1.00 0.00 0.00 0564654 Lights, Rear Zn Lwr, Wln M6*, Colored Lens, For Tail Light Housing
NFPA 1.80 2.70 0.00
0568012 Air Dryer, Wabco System Saver 1200, Heater, 2010 NFPA 7.81 0.00 0.00 0604784 Lightbar, Wln, Freedom IV-Q, 81", RRRRWRsrROptRsrRWRRRR NFPA 8.96 2.68 9.92 0605126 Pump Shift, Air Mnl Override, Split Shaft, Interlocked, Waterous NFPA 1.00 0.00 0.00 0616824 Lights, Perimeter Body, OSS Access 73000 6" LED 2lts, Rear Step
NFPA 1.20 0.00 0.00
0617904 Lights, Perimeter Pump House, OSS Access 73010 10" LED 2lts NFPA 1.20 0.00 0.00 0622803 Cab Instruments, Black Gauges, Black Bezels, Enforcer MUX NFPA 1.26 0.00 0.00 0622994 Cabinet, (2) Rr Fcng, Overhead, 21 W x 10 H x 34 D, SFR/Enf NFPA 0.21 0.21 0.00 0625210 Lights, Directional, Cab Front Side, Truck-Lite 19036Y LED, AXT/Enf
NFPA 0.12 0.00 0.00
0625953 Light, Directional, Wln 600 Cmb, Cab Crn, Wrp Bzl Out HD Lts, Enf/Sab
NFPA 0.70 0.70 0.00
0627282 Lights, Clearance/Marker/ID, Rear, FRP LED Bar & P25 LED 4Lts NFPA 1.75 0.00 0.00 0645879 Lights, Hose Bed, Cover, Dual Amdor AY-9750-20 LED Light Strips 2lts, Low
NFPA 1.70 0.00 0.00
0647632 Lights, Dome, Wln 60C*EGCS Dual LED 4 Lts NFPA 3.00 3.00 0.00 0648332 Cab, Enforcer, 7010 NFPA 6.80 10.20 0.00
0653937 Flasher, Headlight Alternating NFPA 0.08 0.00 0.00 0682488 Light Shield, S/S, PS LED NFPA 3.00 0.00 0.00
0686562 Light, Rear Zone Up, Wln MCFLED2* LED NFPA 3.00 0.00 0.00 0721609 Controller, Pressure, Pierce LCD, Custom Chassis NFPA 1.70 0.00 0.00 0734373 Lights, Clearance/Marker, Side, Truck-Lite 33050Y 2 Lts, Others With Visor Lt
NFPA 0.49 0.00 0.00
0739224 Indicator Light @ Pump Panel, Throttle Ready, Incl w/Pressure Gov/Throttle,Green
NFPA 0.10 0.00 0.00
0745568 Indicator Light, Pump Panel, Ok To Pump, Green NFPA 0.10 0.00 0.00 0749661 Light, Roof Mt, Wln S72M**, 72" Cnt Feature, Mkr Lts Activated NFPA 0.32 0.00 18.68 0750438 Water Level Gauge, Wln PSTANK2, LED 1-Light, 4-Level NFPA 2.40 0.00 0.00 0750526 Gauge, Water Level, Pierce, In pressure Controller, Lt Driver NFPA 1.23 0.00 0.00 0756375 Lights, Hyd Lad Rack Deployed, Truck-Lite 15**** NFPA 0.10 0.00 0.00 0761731 Lights, Front Zone, Wln M6** M6** M6** M6**, 4lts Q Bezel, Clr Fet
NFPA 3.60 5.40 0.00
0768311 Light, Directional/Marker, Intermediate, Truck-Lite 30375Y Grm Mt, 2lts, MUX
NFPA 0.10 1.00 0.00
0770200 Handrail, Exterior, Hansen, Knurled, Alum, LED Backlit, 4-Door Cab
NFPA 0.80 0.00 0.00
0783153 Headlights, Rect LED, JW Spkr Evo 2, AXT/Enf/Imp/Sab/Vel NFPA 4.20 4.20 0.00 0789327 Light, Traffic Directing, Wln TAZ86, 30.87" Long TACTL5 Cnt LED NFPA 1.50 4.50 0.00 0804514 Lights, Tail, Wln M62BTT* Red Stop/Tail & M62T* Amber Dir Arw For Hsg
NFPA 0.83 2.49 0.00
0808515 Engine, Paccar MX, 510HP, 1850 lb-ftW/OBD, EPA 2027, Saber FR/Enforcer
NFPA 6.00 0.00 0.00
0814201 Vehicle Information Center, 7" Color Display, Touchscreen, MUX, CL714
NFPA 1.20 0.00 0.00
0817254 Lights, Perimeter Cab, Amdor AY-LB-12HW0** LED 4Dr NFPA 1.20 0.00 0.00 0818704 Cabinet, Rear Facing, LS, 23 W x 24 H x 26.75 D, Lap, SFR/Enf NFPA 0.24 0.24 0.00 0818707 Cabinet, Rear Facing, RS, 22 W x 24 H x 26.75 D, Lap, SFR/Enf NFPA 0.24 0.24 0.00 0887546 Trans, Allison 6th Gen, 4000 EVS P, w/Prognostics, Imp/Vel/SFR/Enf
NFPA 2.00 2.00 0.00
0889521 DEF Tank, 7.3 Gallon, LS Fill, Under Cab, Paccar, Lift Up Fill Dr, Spring, ENF
NFPA 0.60 11.40 0.00
0889577 Bracket, License Plate & Light, P25 LED, Stainless Brkt NFPA 0.07 0.00 0.00 0892638 Lights, Cab & Crw Cab Acs Stps, P25, LED w/Bezel, 6lts NFPA 1.00 0.00 0.00 0892704 Lights, Walk Surf, 8-P25 LED, Hose Bed Cover, Overall Height Restrictions
NFPA 0.07 0.00 0.00
0898593 Lights, Side Zone Lower, Wln M6**, M6V2**, M6V2**, 6Lts NFPA 3.60 5.36 1.54 0898679 Light Shield/Step 10" LED w/P25 LED Step Light NFPA 4.00 0.00 0.00 0647729 Alternator, 320 amp, Delco Remy 40SI S 0.00 0.00 0.00 Load Totals: 96.74 442.69 447.72
* UDMC = User Defined Mission Critical, LM = User Defined Load Managed, S = Electrical Amperage Supply
Electrical Analysis 12/18/2025
Bid #: 984
Fairfield FD Enforcer 1500 GPM Pumper (37089 dup on
Enforcer)
Sales Rep:
Organization:
Martinez, Mike
Golden State Fire Apparatus, Inc
Desc:
Job #:
Customer: Fairfield Fire Department
Option: Pierce Command Zone, Advanced Electronics & Control System, Enforcer, WiFi CZT
Type: Multiplexed
Minimum Continuous Load
Supply: 210.00
Demand: 96.74
Variance: 113.26
Total Connected Load
Supply: 288.00
Demand: 206.46
Variance: 81.54
Note: Minimum Continous Load is in "Blocking Right of Way" mode.(Reference current edition of NFPA 1901) Note: Intermittent Load items are not factored in on any alternator load comparisons. These items are included on the report for reference only and should be looked at as amp draw exclusion items. (Reference current edition of NFPA 1901) Note: Total Connected Load "Demand" represents Total Connected Load minus any Load Managed items Alternator Output at Idle: 210.00 Alternator Output at Governed Speed: 288.00 * UDMC = User Defined Mission Critical, LM = User Defined Load Managed, S = Electrical Amperage Supply
Turning Performance Analysis
Bid Number: 984 Chassis: Enforcer Chassis
Department: Fairfield Fire Department Body: Pumper, Medium, Galvanneal, 2nd Gen Parameters:
*Inside Cramp Angle: 45°
Axle Track: 82.92 in.
Wheel Offset: 4.68 in.
Tread Width: 15.9 in.
Chassis Overhang: 65.95 in.
Additional Bumper Depth: 16 in.
Front Overhang: 81.95 in.
Wheelbase: 191.5 in.
Calculated Turning Radii:
Inside Turn: 14 ft. 11 in.
Curb to curb: 28 ft. 11 in.
Wall to wall: 33 ft. 0 in.
Notes:
*Actual Inside cramp angle may be less than shown.
Curb to Curb turning radius calculated for 9.00 inch curb. 12/18/2025
Category Option Description
Tires, Front 0802633 Tires, Front, Goodyear, Armor Max MSA, 385/65R22.50, 18 ply, Fire Ser. Load Rtg
Bumpers 0630342 Bumper, 16" Extended, Steel Painted, Saber FR/Enforcer Axle, Front, Custom 0630705 Axle, Front, Oshkosh TAK-4, Non Drive, 19,500 lb, Enforcer Wheels, Front 0019611 Wheels, Front, Alcoa, 22.50" x 12.25", Aluminum, Hub Pilot
Definitions:
Inside CrampAngle Maximum turning angle of the front inside fire.
Axle Track King-pin to King-pin distance of front axle.
Wheel Offset Offset from the center line of the wheel to the King-pin.
Tread Width Width of the tire tread.
Chassis Overhang Distance of the center line of the front axle to the front edge of the cab. This does not include the bumper depth.
Additional Bumper Wheel Depth that the bumper assembly adds to the front overhang.
Wheelbase Distance between the center lines of the vehicles front and rear axles.
Inside Turning Radius Radius of the smallest circle around which the vehicle can turn.
Curb to Curb Turning Radius Radius of the smallest circle around which the vehicle's tires can turn. This measures assumes a curb height of 9 inches.
Wall to Wall Turning Radius Radius of the smallest circle around which the vehicle's tires can turn. This measures takes into account any front overhang due to chassis , bumper extensions and or aerial devices.
JROGHQVWDWHĆUHFRP
PRODUCT
WARRANTIES
Exhibit “C”
4
Note: Any Surety Bond, if a part of the sale of the vehicle as to which this limited warranty is provided, applies only to this Pierce Basic One Year Limited Warranty for such vehicle, and not to other warranties made by Pierce in a separate document (if any) or to the warranties (if any) made by any manufacturer (other than Pierce) of any part, component, attachment or accessory that is incorporated into or attached to the vehicle. 2/8/2010 WA0008
1. LIMITED WARRANTY
THE WARRANTY SET FORTH IN PARAGRAPH 1 IS THE SOLE AND EXCLUSIVE WARRANTY GIVEN BY PIERCE. PIERCE HEREBY DISCLAIMS AND EXCLUDES ALL
OTHER WARRANTIES, WHETHER EXPRESS, IMPLIED OR STATUTORY,
INCLUDING WITHOUT LIMITATION ANY WARRANTY OF MERCHANTABILITY, ANY
WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.
2. DISCLAIMERS OF WARRANTIES
The original purchaser may void this warranty in part or in its entirety if the product is repaired or replaced (a) without prior written approval of the Pierce Customer Service Department; or (b) at a facility which has not been approved by Pierce as to technical capability. Any repairs, modifications, alterations or aftermarket parts added after manufacture without the authorization of Pierce may void this warranty.
This limited warranty shall apply only if the product is properly maintained in accordance with Pierce's maintenance instructions and manuals and is used in service which is normal to the particular model. Normal service means service which does not subject the product to stresses or impacts greater than normally result from careful use. If the Buyer discovers a defect or nonconformity, it must notify Pierce in writing within thirty (30) days after the date of discovery, but in any event prior to the expiration of the warranty period.
THIS LIMITED WARRANTY MAY NOT BE ASSIGNED OR OTHERWISE
TRANSFERRED BY THE BUYER TO ANY SUBSEQUENT USER OR PURCHASER OR TO ANY OTHER PERSON OR ENTITY.
No specific exclusions apply
Conditions and
Exclusions:
See Also
Paragraphs
2 thru 4
Limited Warranty
Subject to the limitations and exclusions set forth below, Pierce Manufacturing provides the following warranty to the Buyer:
(c) any vehicle, chassis or component, part, attachment or accessory that has been repaired, altered or assembled in any way by any person or entity other than Pierce which, in the sole judgment of Pierce, adversely affects the performance, stability or purpose for which it was manufactured; or
(a) any integral parts, components, attachments or trade accessories of or to the product that are not manufactured by Pierce, including but not limited to engines, transmissions, drivelines, axles, water pumps and generators; with respect to all such parts, components, attachments and accessories, Pierce shall assign to Buyer the applicable warranties, if any, made by the respective manufacturers thereof; Notwithstanding anything to the contrary herein, Pierce makes no warranty whatsoever as to:
Fire and Rescue Apparatus
Coverage:
One (1) Year Material and Workmanship
Basic Apparatus
Twelve (12) months. Warranty Period
Ends After:
The date the apparatus is placed in service, or 60 days from the original buyer invoice date, whichever comes first. Warranty Begins:
Portions of the apparatus manufactured by Pierce shall be free from defects in material and workmanship
(d) products or parts which may in the ordinary course wear out and have to be replaced during the warranty period, including, but not limited to, tires, fluids, gaskets and light bulbs. Pierce assumes no responsibility for the assembly of its parts or subassemblies into finishing products or vehicles unless the assembly is performed by Pierce. (b) any vehicle, chassis, or component, part, attachment or accessory damaged by misuse, neglect, fire, exposure to severe environmental or chemical conditions, acidic environment, improper maintenance, accident, crash, or force majeure such as natural disaster, lightning, earthquake, windstorm, hail, flood, war or riot;
4. EXCLUSION OF CONSEQUENTIAL AND INCIDENTAL DAMAGES.
Notwithstanding anything to the contrary herein or in any agreement between Pierce and Buyer, IN NO EVENT SHALL PIERCE BE LIABLE FOR ANY CONSEQUENTIAL,
INCIDENTAL, SPECIAL, INDIRECT, OR PUNITIVE DAMAGES WHATSOEVER,
WHETHER ARISING OUT OF BREACH OF CONTRACT, WARRANTY, TORT (INCLUDING NEGLIGENCE AND STRICT LIABILITY) OR OTHER THEORY OF LAW
OR EQUITY, WITH RESPECT TO VEHICLES OR OTHER PRODUCTS SOLD BY
PIERCE, OR THEIR OPERATION OR FAILURE TO OPERATE, OR ANY DEFECTS
THEREIN, OR ANY UNDERTAKINGS, ACTS OR OMISSIONS RELATED THERETO,
REGARDLESS OF WHETHER PIERCE HAS BEEN INFORMED OF THE POSSIBILITY OF ANY SUCH DAMAGES. Without limiting the generality of the foregoing, Pierce specifically disclaims any liability for property or personal injury damages, penalties, damages for lost profits or revenues, loss of vehicles or products or any associated equipment, cost of substitute vehicles or products, down-time, delay damages, any other types of economic loss, or for any claims by any third party for any such damages.
If the product fails to conform to the warranty set forth in paragraph 1 during the warranty period, and such nonconformity is not due to misuse, neglect, accident or improper maintenance, Buyer must notify Pierce within the time period specified in paragraph 1, and shall make the product available for inspection by Pierce or its designated agent. At the request of Pierce, any allegedly defective product shall be returned to Pierce by Buyer for examination and/or repair. Buyer shall be responsible for the cost of such transportation, and for risk of loss of or damage to the product during transportation.
Within a reasonable time, Pierce shall repair or replace (at Pierce's option and expense) any nonconforming or defective parts. Repair or replacement shall be made only by a facility approved in advance in writing by Pierce. THIS REMEDY SHALL BE THE EXCLUSIVE AND SOLE REMEDY FOR ANY BREACH OF WARRANTY.
3. BUYER'S EXCLUSIVE REMEDY.
Fire and Rescue Apparatus
Coverage:
SUPPLIER
Limited Warranty
Notwithstanding anything to the contrary herein, Pierce makes no warranty whatsoever as to:
Covers any failures of the engine which result, under normal use and service, from a defect in material or factory
workmanship.
1. LIMITED WARRANTY
(b) any vehicle, chassis, or component, part, attachment or accessory damaged by misuse, neglect, fire, exposure to severe environmental or chemical conditions, acidic environment, improper maintenance, accident, crash, or force majeure such as natural disaster, lightning, earthquake, windstorm, hail, flood, war or riot; Subject to the limitations and exclusions set forth below, Pierce Manufacturing provides the following warranty to the purchaser who first puts the product in service ("Buyer"):
(c) any vehicle, chassis or component, part, attachment or accessory that has been repaired, altered or assembled in any way by any person or entity other than Pierce which, in the sole judgment of Pierce, adversely affects the performance, stability or purpose for which it was manufactured; or
(a) any integral parts, components, attachments or trade accessories of or to the product that are not manufactured by Pierce, including but not limited to engines, transmissions, drivelines, axles, water pumps and generators; with respect to all such parts, components, attachments and accessories, Pierce shall assign to Buyer the applicable warranties, if any, made by the respective manufacturers thereof; Warranty Begins: The date of the original buyer invoice.
This limited warranty shall apply only if the product is properly maintained in accordance with Pierce's maintenance instructions and manuals and is used in service which is normal to the particular model. Normal service means service which does not subject the product to stresses or impacts greater than normally result from careful use. If the Buyer discovers a defect or nonconformity, it must notify Pierce in writing within thirty (30) days after the date of discovery, but in any event prior to the expiration of the warranty period.
THIS LIMITED WARRANTY MAY NOT BE ASSIGNED OR OTHERWISE
TRANSFERRED BY THE BUYER TO ANY SUBSEQUENT USER OR PURCHASER OR TO ANY OTHER PERSON OR ENTITY.
See warranty for exclusions.
Conditions and
Exclusions:
See Also
Paragraphs
2 thru 4
4. EXCLUSION OF CONSEQUENTIAL AND INCIDENTAL DAMAGES.
Notwithstanding anything to the contrary herein or in any agreement between Pierce and Buyer, IN NO EVENT SHALL PIERCE BE LIABLE FOR ANY CONSEQUENTIAL,
INCIDENTAL, SPECIAL, INDIRECT, OR PUNITIVE DAMAGES WHATSOEVER,
WHETHER ARISING OUT OF BREACH OF CONTRACT, WARRANTY, TORT (INCLUDING NEGLIGENCE AND STRICT LIABILITY) OR OTHER THEORY OF LAW
OR EQUITY, WITH RESPECT TO VEHICLES OR OTHER PRODUCTS SOLD BY
PIERCE, OR THEIR OPERATION OR FAILURE TO OPERATE, OR ANY DEFECTS
THEREIN, OR ANY UNDERTAKINGS, ACTS OR OMISSIONS RELATED THERETO,
REGARDLESS OF WHETHER PIERCE HAS BEEN INFORMED OF THE POSSIBILITY OF ANY SUCH DAMAGES. Without limiting the generality of the foregoing, Pierce specifically disclaims any liability for property or personal injury damages, penalties, damages for lost profits or revenues, loss of vehicles or products or any associated equipment, cost of substitute vehicles or products, down-time, delay damages, any other types of economic loss, or for any claims by any third party for any such damages.
If the product fails to conform to the warranty set forth in paragraph 1 during the warranty period, and such nonconformity is not due to misuse, neglect, accident or improper maintenance, Buyer must notify Pierce within the time period specified in paragraph 1, and shall make the product available for inspection by Pierce or its designated agent. At the request of Pierce, any allegedly defective product shall be returned to Pierce by Buyer for examination and/or repair. Buyer shall be responsible for the cost of such transportation, and for risk of loss of or damage to the product during transportation.
Within a reasonable time, Pierce shall repair or replace (at Pierce's option and expense) any nonconforming or defective parts. Repair or replacement shall be made only by a facility approved in advance in writing by Pierce. THIS REMEDY SHALL BE THE EXCLUSIVE AND SOLE REMEDY FOR ANY BREACH OF WARRANTY.
3. BUYER'S EXCLUSIVE REMEDY.
(d) products or parts which may in the ordinary course wear out and have to be replaced during the warranty period, including, but not limited to, tires, fluids, gaskets and light bulbs. Pierce assumes no responsibility for the assembly of its parts or subassemblies into finishing products or vehicles unless the assembly is performed by Pierce.
Five (5) years or 100,000 miles, whichever occurs first Warranty Period Ends After:
Note: Any Surety Bond, if a part of the sale of the vehicle as to which this limited warranty is provided, applies only to this Pierce Basic One Year Limited Warranty for such vehicle, and not to other warranties made by Pierce in a separate document (if any) or to the warranties (if any) made by any manufacturer (other than Pierce) of any part, component, attachment or accessory that is incorporated into or attached to the vehicle. 3/19/2021 WA0386
THE WARRANTY SET FORTH IN PARAGRAPH 1 IS THE SOLE AND EXCLUSIVE WARRANTY GIVEN BY PIERCE. PIERCE HEREBY DISCLAIMS AND EXCLUDES ALL
OTHER WARRANTIES, WHETHER EXPRESS, IMPLIED OR STATUTORY,
INCLUDING WITHOUT LIMITATION ANY WARRANTY OF MERCHANTABILITY, ANY
WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.
2. DISCLAIMERS OF WARRANTIES
The original purchaser may void this warranty in part or in its entirety if the product is repaired or replaced (a) without prior written approval of the Pierce Customer Service Department; or (b) at a facility which has not been approved by Pierce as to technical capability. Any repairs, modifications, alterations or aftermarket parts added after manufacture without the authorization of Pierce may void this warranty.
Oshkosh Corporation Classification - Restricted
PACCAR ENGINE LIMITED WARRANTY
PACCAR MX Warranty
United States
THIS LIMITED WARRANTY (“LIMITED WARRANTY”) LISTS THE RESPECTIVE RIGHTS AND RESPONSIBILITIES OF PIERCE MANUFACTURING INC.’S END USER CUSTOMER THAT FIRST PUTS THE PACCAR ENGINE INTO SERVICE (“YOU” or “FIRST PURCHASER”), PACCAR INC (“PACCAR”), AND THE SERVICING PACCAR ENGINE DISTRIBUTORS (“AUTHORIZED DISTRIBUTORS”). PLEASE READ THIS LIMITED WARRANTY CAREFULLY.
PACCAR warrants directly to You that the PACCAR MX engine and related kitted parts (collectively, the “Engine”) will be free from defects in materials and factory workmanship (“Warrantable Failures”) appearing under normal commercial use and service during the time, mileage or hour limitations set forth in the attached Warranty Schedule. This Engine warranty extends only to You, and not any subsequent owner or user of the Engine. The Emissions warranty is made to all owners of the Engine in the chain of distribution until the end of the Emissions warranty coverage period. Warranty coverage relating to the Emissions components is outlined in the Emissions Warranty section of the PACCAR MX Operator’s Manual, the terms and conditions of which are incorporated herein by reference.
YOUR SOLE AND EXCLUSIVE REMEDY AGAINST PACCAR AND ITS SUBSIDIARIES AND AFFILIATES ARISING FROM YOUR
PURCHASE AND USE OF THIS ENGINE IS LIMITED TO THE REPAIR OR REPLACEMENT OF WARRANTABLE FAILURES AT AUTHORIZED DISTRIBUTORS IN THE UNITED STATES AND CANADA AND IS SUBJECT TO PACCAR’S TIME, MILEAGE, AND HOUR LIMITATIONS LISTED IN THE ATTACHED WARRANTY SCHEDULES. The maximum time, mileage and hour limitations in the Warranty Schedules begin running on the Date of Delivery to the First Purchaser. The accrued time, mileage, or hours is calculated when this Engine is brought into an Authorized Distributor for correction of Warrantable Failures.
WARRANTY DISCLAIMER AND LIMITATIONS OF LIABILITY (ENGINE AND EMISSIONS) This Limited Warranty is the sole warranty made by PACCAR and its Authorized Distributors to You relating to the Engine. Except for the above limited express warranty, PACCAR and its Authorized Distributors make no other warranties to You, express or implied. PACCAR AND ITS AUTHORIZED DISTRIBUTORS EXPRESSLY DISCLAIM ANY WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
IT IS AGREED THAT PACCAR AND ITS AUTHORIZED DISTRIBUTORS SHALL NOT BE LIABLE TO YOU FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES INCLUDING, BUT NOT LIMITED TO: LOSS OF INCOME OR LOST PROFITS; ENGINE OR VEHICLE DOWNTIME; THIRD PARTY DAMAGE, INCLUDING DAMAGE OR LOSS TO OTHER ENGINES, VEHICLES OR PROPERTY, ATTACHMENTS, TRAILERS AND CARGO; LOSS OR DAMAGE TO PERSONAL CONTENTS; COMMUNICATION EXPENSES; LODGING AND/OR MEAL EXPENSES; FINES; APPLICABLE TAXES OR BUSINESS COSTS OR LOSSES; ATTORNEYS’ FEES; AND ANY LIABILITY YOU MAY HAVE IN RESPECT TO ANY OTHER PERSON OR ENTITY.
This warranty does not apply to parts or accessories supplied by the vehicle manufacturer or third parties.
Failures of belts and hoses supplied by PACCAR are covered during the first year from the Date of Delivery of the Engine to the First Purchaser. PACCAR does not warrant antifreeze, lubricants, filters, filter elements, or any other part that is a maintenance or repair item. However, in its sole discretion, PACCAR may pay for lubricating oil, antifreeze, filter elements, belts, hoses, and other maintenance or repair items if the need for replacing such items is due to a Warrantable Failure of the Engine.
You are responsible for the safe operation and maintenance of the Engine and Emissions equipment as specified in the applicable Operator’s Manuals. You are responsible for providing proof that all recommended inspections and maintenance have been performed. Before the expiration of the applicable warranty, You must notify an Authorized Distributor of any Warrantable Failures and make the Engine available for Engine repair by such Authorized Distributor. You are responsible for delivery of the Engine to the Authorized Distributor. Locations in the United States and Canada of Authorized Distributors may be found at WWW.PACCARPOWERTRAIN.COM.
PACCAR IS NOT RESPONSIBLE FOR WEAR AND TEAR OR WEAROUT OF COVERED PARTS, storage deterioration, and changes in adjustment resulting from your use of the Engine. Damage due to accident, misuse, abuse, neglect, negligence, improper or insufficient maintenance, or unauthorized modification is not warranted. This may include, but is not limited to: operation without adequate coolants, lubricants, or other fluids; over-fueling; over-speeding; lack of maintenance of the lubricating, cooling or air intake systems; improper storage, starting, warm-up, run-in or shutdown practices; and unauthorized modifications to the Engine. PACCAR is not responsible for damage or loss resulting from Engine horsepower/torque upgrades.
Parts used to repair a Warrantable Failure may be new parts, approved remanufactured parts, or repaired parts. PACCAR is not responsible for failures resulting from the use of parts not approved by PACCAR. A new or approved remanufactured part used to repair a Warrantable Failure assumes the identity of the part it has replaced and is entitled to the remaining warranty coverage, if any.
PACCAR IS NOT RESPONSIBLE FOR DAMAGE OR LOSSES CAUSED BY INCORRECT OIL, FUEL, DIESEL EXHAUST FLUID, COOLANT, OR ADDITIVES; WATER, DIRT OR OTHER CONTAMINANTS IN THE FUEL, OIL OR DIESEL EXHAUST FLUID; OPERATION WITHOUT ADEQUATE COOLANTS OR LUBRICANTS; OVER-FUELING; OVER-SPEEDING; IMPROPER STORAGE, STARTING, WARM-UP, RUN-IN OR SHUT-DOWN PRACTICES; OR UNAUTHORIZED MODIFICATIONS OF THE ENGINE. Failure of replacement parts used in repairs due to the above non-warrantable conditions is not warrantable.
If your vehicle is disabled by a Warrantable Failure to the Engine during the base warranty period, PACCAR is not responsible for towing expenses to transport the vehicle to the nearest Authorized Distributor. In lieu of the towing expense and at the sole discretion of PACCAR,
Oshkosh Corporation Classification - Restricted
PACCAR will pay the reasonable costs of an authorized mechanic to travel to and from the location of the disabled Vehicle in order to perform the Engine repair.
PACCAR will pay for reasonable labor costs for Engine removal and reinstallation when necessary to repair a Warrantable Failure.
Warrantable Failures resulting in excessive oil consumption will be handled within the basic Engine coverage as stated in the attached Engine Schedule. Before a claim for excessive oil consumption, low power, or excessive fuel consumption will be considered for payment, You must submit adequate documentation to show that consumption exceeds PACCAR published standards PACCAR reserves the right to inspect and download data from the Engine Electronic Control Module for purpose of failure analysis unless prohibited by applicable law.
TIME LIMIT ON COMMENCING LEGAL ACTION / OTHER TERMS
IT IS AGREED THAT YOU HAVE 12 MONTHS FROM THE ACCRUAL OF THE CAUSE OF ACTION TO COMMENCE ANY LEGAL ACTION ARISING FROM THE PURCHASE OR USE OF THE ENGINE, OR BE BARRED FOREVER.
To the extent any provision of this limited warranty is found to contravene the law of any jurisdiction, the remainder of the warranty shall not be affected thereby.
Oshkosh Corporation Classification - Restricted
PACCAR ENGINE LIMITED WARRANTY SCHEDULE
PACCAR MX Warranty
United States
THIS ENGINE WARRANTY SCHEDULE APPLIES ONLY TO ORIGINAL FACTORY EQUIPMENT AND IS SUBJECT TO THE TERMS AND LIMITATIONS IN THE ATTACHED LIMITED WARRANTY. This Engine Warranty Schedule does not apply to the vehicle which is warranted separately. Pursuant to the terms of the attached Limited Warranty, PACCAR Inc (“PACCAR”) will pay warranty claims for Warrantable Failures within the following maximum limits in time, mileage, or hours, whichever shall occur first. The Warrantable Failure must be brought to the attention of an Authorized Distributor within 30 days of discovery.
PACCAR MX Engine
Basic Engine -Twenty-four (24) months or 250,000 miles (or 400,000 km) or 6,250 hours - (all applications except fire apparatus)
Fire Apparatus Truck Applications Basic Engine - Sixty (60) months or 100,000 miles (or 160,000 km) or 6,250 hours
Major Engine Components - Sixty (60) months or 500,000 miles or 12,500 hours Cylinder Block Casting Crankshaft Lube Pump Gear Flywheel Housing Main Bearing Bolts Camshaft Crankshaft Gear Water Pump Housing Cylinder Head Casting Cam Follower Assemblies Camshaft Gear Thermostat Housing Cylinder Head Capscrews Connecting Rod Assemblies Camshaft Idler Gear
This limited warranty shall apply only if the product is properly maintained in accordance with Pierce's maintenance instructions and manuals and is used in service which is normal to the particular model. Normal service means service which does not subject the product to stresses or impacts greater than normally result from careful use. If the Buyer discovers a defect or nonconformity, it must notify Pierce in writing within thirty (30) days after the date of discovery, but in any event prior to the expiration of the warranty period.
THIS LIMITED WARRANTY MAY NOT BE ASSIGNED OR OTHERWISE
TRANSFERRED BY THE BUYER TO ANY SUBSEQUENT USER OR PURCHASER OR TO ANY OTHER PERSON OR ENTITY.
This warranty applies to the frame rails only, crossmembers are excluded.
This warranty does not apply to damage caused by corrosion.
Conditions and
Exclusions:
See Also
Paragraphs
2 thru 4
4. EXCLUSION OF CONSEQUENTIAL AND INCIDENTAL DAMAGES.
Notwithstanding anything to the contrary herein or in any agreement between Pierce and Buyer, IN NO EVENT SHALL PIERCE BE LIABLE FOR ANY CONSEQUENTIAL,
INCIDENTAL, SPECIAL, INDIRECT, OR PUNITIVE DAMAGES WHATSOEVER,
WHETHER ARISING OUT OF BREACH OF CONTRACT, WARRANTY, TORT (INCLUDING NEGLIGENCE AND STRICT LIABILITY) OR OTHER THEORY OF LAW
OR EQUITY, WITH RESPECT TO VEHICLES OR OTHER PRODUCTS SOLD BY
PIERCE, OR THEIR OPERATION OR FAILURE TO OPERATE, OR ANY DEFECTS
THEREIN, OR ANY UNDERTAKINGS, ACTS OR OMISSIONS RELATED THERETO,
REGARDLESS OF WHETHER PIERCE HAS BEEN INFORMED OF THE POSSIBILITY OF ANY SUCH DAMAGES. Without limiting the generality of the foregoing, Pierce specifically disclaims any liability for property or personal injury damages, penalties, damages for lost profits or revenues, loss of vehicles or products or any associated equipment, cost of substitute vehicles or products, down-time, delay damages, any other types of economic loss, or for any claims by any third party for any such damages.
If the product fails to conform to the warranty set forth in paragraph 1 during the warranty period, and such nonconformity is not due to misuse, neglect, accident or improper maintenance, Buyer must notify Pierce within the time period specified in paragraph 1, and shall make the product available for inspection by Pierce or its designated agent. At the request of Pierce, any allegedly defective product shall be returned to Pierce by Buyer for examination and/or repair. Buyer shall be responsible for the cost of such transportation, and for risk of loss of or damage to the product during transportation.
Within a reasonable time, Pierce shall repair or replace (at Pierce's option and expense) any nonconforming or defective parts. Repair or replacement shall be made only by a facility approved in advance in writing by Pierce. THIS REMEDY SHALL BE THE EXCLUSIVE AND SOLE REMEDY FOR ANY BREACH OF WARRANTY.
3. BUYER'S EXCLUSIVE REMEDY.
(d) products or parts which may in the ordinary course wear out and have to be replaced during the warranty period, including, but not limited to, tires, fluids, gaskets and light bulbs. Pierce assumes no responsibility for the assembly of its parts or subassemblies into finishing products or vehicles unless the assembly is performed by Pierce.
Fifty (50) Years
(Expected Life of Apparatus)
Warranty Period
Ends After:
Note: Any Surety Bond, if a part of the sale of the vehicle as to which this limited warranty is provided, applies only to this Pierce Basic One Year Limited Warranty for such vehicle, and not to other warranties made by Pierce in a separate document (if any) or to the warranties (if any) made by any manufacturer (other than Pierce) of any part, component, attachment or accessory that is incorporated into or attached to the vehicle. 12/10/2024 WA0013
THE WARRANTY SET FORTH IN PARAGRAPH 1 IS THE SOLE AND EXCLUSIVE WARRANTY GIVEN BY PIERCE. PIERCE HEREBY DISCLAIMS AND EXCLUDES ALL
OTHER WARRANTIES, WHETHER EXPRESS, IMPLIED OR STATUTORY,
INCLUDING WITHOUT LIMITATION ANY WARRANTY OF MERCHANTABILITY, ANY
WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.
2. DISCLAIMERS OF WARRANTIES
The original purchaser may void this warranty in part or in its entirety if the product is repaired or replaced (a) without prior written approval of the Pierce Customer Service Department; or (b) at a facility which has not been approved by Pierce as to technical capability. Any repairs, modifications, alterations or aftermarket parts added after manufacture without the authorization of Pierce may void this warranty.
Fire and Rescue Apparatus
Coverage:
Lifetime Fifty (50) Year Structural Integrity
Custom Chassis Frame
Limited Warranty
Notwithstanding anything to the contrary herein, Pierce makes no warranty whatsoever as to:
Custom chassis frame rail manufactured by Pierce shall be free from defects in material and workmanship
1. LIMITED WARRANTY
(b) any vehicle, chassis, or component, part, attachment or accessory damaged by misuse, neglect, fire, exposure to severe environmental or chemical conditions, acidic environment, improper maintenance, accident, crash, or force majeure such as natural disaster, lightning, earthquake, windstorm, hail, flood, war or riot; Subject to the limitations and exclusions set forth below, Pierce Manufacturing provides the following warranty to the purchaser who first puts the product in service ("Buyer"):
(c) any vehicle, chassis or component, part, attachment or accessory that has been repaired, altered or assembled in any way by any person or entity other than Pierce which, in the sole judgment of Pierce, adversely affects the performance, stability or purpose for which it was manufactured; or
(a) any integral parts, components, attachments or trade accessories of or to the product that are not manufactured by Pierce, including but not limited to engines, transmissions, drivelines, axles, water pumps and generators; with respect to all such parts, components, attachments and accessories, Pierce shall assign to Buyer the applicable warranties, if any, made by the respective manufacturers thereof; The date of the original purchase invoice (issued when the product ships from the factory). Warranty Begins:
This limited warranty shall apply only if the product is properly maintained in accordance with Pierce's maintenance instructions and manuals and is used in service which is normal to the particular model. Normal service means service which does not subject the product to stresses or impacts greater than normally result from careful use. If the Buyer discovers a defect or nonconformity, it must notify Pierce in writing within thirty (30) days after the date of discovery, but in any event prior to the expiration of the warranty period.
THIS LIMITED WARRANTY MAY NOT BE ASSIGNED OR OTHERWISE
TRANSFERRED BY THE BUYER TO ANY SUBSEQUENT USER OR PURCHASER OR TO ANY OTHER PERSON OR ENTITY.
This limited warranty excludes brake pads, brake rotors, seal boots and shock absorbers.
Conditions and
Exclusions:
See Also
Paragraphs
2 thru 4
4. EXCLUSION OF CONSEQUENTIAL AND INCIDENTAL DAMAGES.
Notwithstanding anything to the contrary herein or in any agreement between Pierce and Buyer, IN NO EVENT SHALL PIERCE BE LIABLE FOR ANY CONSEQUENTIAL,
INCIDENTAL, SPECIAL, INDIRECT, OR PUNITIVE DAMAGES WHATSOEVER,
WHETHER ARISING OUT OF BREACH OF CONTRACT, WARRANTY, TORT (INCLUDING NEGLIGENCE AND STRICT LIABILITY) OR OTHER THEORY OF LAW
OR EQUITY, WITH RESPECT TO VEHICLES OR OTHER PRODUCTS SOLD BY
PIERCE, OR THEIR OPERATION OR FAILURE TO OPERATE, OR ANY DEFECTS
THEREIN, OR ANY UNDERTAKINGS, ACTS OR OMISSIONS RELATED THERETO,
REGARDLESS OF WHETHER PIERCE HAS BEEN INFORMED OF THE
POSSIBILITY OF ANY SUCH DAMAGES. Without limiting the generality of the foregoing, Pierce specifically disclaims any liability for property or personal injury damages, penalties, damages for lost profits or revenues, loss of vehicles or products or any associated equipment, cost of substitute vehicles or products, down-time, delay damages, any other types of economic loss, or for any claims by any third party for any such damages.
If the product fails to conform to the warranty set forth in paragraph 1 during the warranty period, and such nonconformity is not due to misuse, neglect, accident or improper maintenance, Buyer must notify Pierce within the time period specified in paragraph 1, and shall make the product available for inspection by Pierce or its designated agent. At the request of Pierce, any allegedly defective product shall be returned to Pierce by Buyer for examination and/or repair. Buyer shall be responsible for the cost of such transportation, and for risk of loss of or damage to the product during transportation.
Within a reasonable time, Pierce shall repair or replace (at Pierce's option and expense) any nonconforming or defective parts. Repair or replacement shall be made only by a facility approved in advance in writing by Pierce. THIS REMEDY SHALL BE THE EXCLUSIVE AND SOLE REMEDY FOR ANY BREACH OF WARRANTY.
3. BUYER'S EXCLUSIVE REMEDY.
(d) products or parts which may in the ordinary course wear out and have to be replaced during the warranty period, including, but not limited to, tires, fluids, gaskets and light bulbs. Pierce assumes no responsibility for the assembly of its parts or subassemblies into finishing products or vehicles unless the assembly is performed by Pierce.
Three (3) Years
-or30,000 Miles
Warranty Period
Ends After:
Note: Any Surety Bond, if a part of the sale of the vehicle as to which this limited warranty is provided, applies only to this Pierce Basic One Year Limited Warranty for such vehicle, and not to other warranties made by Pierce in a separate document (if any) or to the warranties (if any) made by any manufacturer (other than Pierce) of any part, component, attachment or accessory that is incorporated into or attached to the vehicle. 12/16/2013 WA0050
THE WARRANTY SET FORTH IN PARAGRAPH 1 IS THE SOLE AND EXCLUSIVE WARRANTY GIVEN BY PIERCE. PIERCE HEREBY DISCLAIMS AND EXCLUDES
ALL OTHER WARRANTIES, WHETHER EXPRESS, IMPLIED OR STATUTORY,
INCLUDING WITHOUT LIMITATION ANY WARRANTY OF MERCHANTABILITY, ANY
WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.
2. DISCLAIMERS OF WARRANTIES
The original purchaser may void this warranty in part or in its entirety if the product is repaired or replaced (a) without prior written approval of the Pierce Customer Service Department; or (b) at a facility which has not been approved by Pierce as to technical capability. Any repairs, modifications, alterations or aftermarket parts added after manufacture without the authorization of Pierce may void this warranty.
Fire and Rescue Apparatus
Coverage:
Three (3) Year Material and Workmanship
TAK-4 Independent Front Suspension
Limited Warranty
Notwithstanding anything to the contrary herein, Pierce makes no warranty whatsoever as to:
The TAK-4 Front Independent Suspension and Steering
Gears shall be free from defects in material and
workmanship.
1. LIMITED WARRANTY
(b) any vehicle, chassis, or component, part, attachment or accessory damaged by misuse, neglect, fire, exposure to severe environmental or chemical conditions, acidic environment, improper maintenance, accident, crash, or force majeure such as natural disaster, lightning, earthquake, windstorm, hail, flood, war or riot; Subject to the limitations and exclusions set forth below, Pierce Manufacturing provides the following warranty to the Buyer:
(c) any vehicle, chassis or component, part, attachment or accessory that has been repaired, altered or assembled in any way by any person or entity other than Pierce which, in the sole judgment of Pierce, adversely affects the performance, stability or purpose for which it was manufactured; or
(a) any integral parts, components, attachments or trade accessories of or to the product that are not manufactured by Pierce, including but not limited to engines, transmissions, drivelines, axles, water pumps and generators; with respect to all such parts, components, attachments and accessories, Pierce shall assign to Buyer the applicable warranties, if any, made by the respective manufacturers thereof; The date of the original purchase invoice (issued when the product ships from the factory). Warranty Begins:
Fire and Rescue Apparatus
Coverage:
SUPPLIER
Limited Warranty
Notwithstanding anything to the contrary herein, Pierce makes no warranty whatsoever as to:
The Meritor axle shall be covered by Meritor as indicated in the attached Meritor warranty coverage description
1. LIMITED WARRANTY
(b) any vehicle, chassis, or component, part, attachment or accessory damaged by misuse, neglect, fire, exposure to severe environmental or chemical conditions, acidic environment, improper maintenance, accident, crash, or force majeure such as natural disaster, lightning, earthquake, windstorm, hail, flood, war or riot; Subject to the limitations and exclusions set forth below, Pierce Manufacturing provides the following warranty to the purchaser who first puts the product in service ("Buyer"):
(c) any vehicle, chassis or component, part, attachment or accessory that has been repaired, altered or assembled in any way by any person or entity other than Pierce which, in the sole judgment of Pierce, adversely affects the performance, stability or purpose for which it was manufactured; or
(a) any integral parts, components, attachments or trade accessories of or to the product that are not manufactured by Pierce, including but not limited to engines, transmissions, drivelines, axles, water pumps and generators; with respect to all such parts, components, attachments and accessories, Pierce shall assign to Buyer the applicable warranties, if any, made by the respective manufacturers thereof; The date of the original purchase invoice (issued when the product ships from the factory). Warranty Begins:
This limited warranty shall apply only if the product is properly maintained in accordance with Pierce's maintenance instructions and manuals and is used in service which is normal to the particular model. Normal service means service which does not subject the product to stresses or impacts greater than normally result from careful use. If the Buyer discovers a defect or nonconformity, it must notify Pierce in writing within thirty (30) days after the date of discovery, but in any event prior to the expiration of the warranty period.
THIS LIMITED WARRANTY MAY NOT BE ASSIGNED OR OTHERWISE
TRANSFERRED BY THE BUYER TO ANY SUBSEQUENT USER OR PURCHASER OR TO ANY OTHER PERSON OR ENTITY.
The exclusions listed in the attached Meritor warranty
description shall apply.
Conditions and
Exclusions:
See Also
Paragraphs
2 thru 4
4. EXCLUSION OF CONSEQUENTIAL AND INCIDENTAL DAMAGES.
Notwithstanding anything to the contrary herein or in any agreement between Pierce and Buyer, IN NO EVENT SHALL PIERCE BE LIABLE FOR ANY CONSEQUENTIAL,
INCIDENTAL, SPECIAL, INDIRECT, OR PUNITIVE DAMAGES WHATSOEVER,
WHETHER ARISING OUT OF BREACH OF CONTRACT, WARRANTY, TORT (INCLUDING NEGLIGENCE AND STRICT LIABILITY) OR OTHER THEORY OF LAW
OR EQUITY, WITH RESPECT TO VEHICLES OR OTHER PRODUCTS SOLD BY
PIERCE, OR THEIR OPERATION OR FAILURE TO OPERATE, OR ANY DEFECTS
THEREIN, OR ANY UNDERTAKINGS, ACTS OR OMISSIONS RELATED THERETO,
REGARDLESS OF WHETHER PIERCE HAS BEEN INFORMED OF THE POSSIBILITY OF ANY SUCH DAMAGES. Without limiting the generality of the foregoing, Pierce specifically disclaims any liability for property or personal injury damages, penalties, damages for lost profits or revenues, loss of vehicles or products or any associated equipment, cost of substitute vehicles or products, down-time, delay damages, any other types of economic loss, or for any claims by any third party for any such damages.
If the product fails to conform to the warranty set forth in paragraph 1 during the warranty period, and such nonconformity is not due to misuse, neglect, accident or improper maintenance, Buyer must notify Pierce within the time period specified in paragraph 1, and shall make the product available for inspection by Pierce or its designated agent. At the request of Pierce, any allegedly defective product shall be returned to Pierce by Buyer for examination and/or repair. Buyer shall be responsible for the cost of such transportation, and for risk of loss of or damage to the product during transportation.
Within a reasonable time, Pierce shall repair or replace (at Pierce's option and expense) any nonconforming or defective parts. Repair or replacement shall be made only by a facility approved in advance in writing by Pierce. THIS REMEDY SHALL BE THE EXCLUSIVE AND SOLE REMEDY FOR ANY BREACH OF WARRANTY.
3. BUYER'S EXCLUSIVE REMEDY.
(d) products or parts which may in the ordinary course wear out and have to be replaced during the warranty period, including, but not limited to, tires, fluids, gaskets and light bulbs. Pierce assumes no responsibility for the assembly of its parts or subassemblies into finishing products or vehicles unless the assembly is performed by Pierce.
Five (5) Years Warranty Period
Ends After:
Note: Any Surety Bond, if a part of the sale of the vehicle as to which this limited warranty is provided, applies only to this Pierce Basic One Year Limited Warranty for such vehicle, and not to other warranties made by Pierce in a separate document (if any) or to the warranties (if any) made by any manufacturer (other than Pierce) of any part, component, attachment or accessory that is incorporated into or attached to the vehicle. 6/29/2020 WA0384
THE WARRANTY SET FORTH IN PARAGRAPH 1 IS THE SOLE AND EXCLUSIVE WARRANTY GIVEN BY PIERCE. PIERCE HEREBY DISCLAIMS AND EXCLUDES ALL
OTHER WARRANTIES, WHETHER EXPRESS, IMPLIED OR STATUTORY,
INCLUDING WITHOUT LIMITATION ANY WARRANTY OF MERCHANTABILITY, ANY
WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.
2. DISCLAIMERS OF WARRANTIES
The original purchaser may void this warranty in part or in its entirety if the product is repaired or replaced (a) without prior written approval of the Pierce Customer Service Department; or (b) at a facility which has not been approved by Pierce as to technical capability. Any repairs, modifications, alterations or aftermarket parts added after manufacture without the authorization of Pierce may void this warranty.
CUMMINS-MERITOR
COMMERCIAL
VEHICLE SYSTEMS
WARRANTY
COVERAGE FOR THE
UNITED STATES AND CANADA
MODEL YEAR 2024 VEHICLES
2 WARRANTY INFORMATION
TABLE OF CONTENTS
EFFECTIVE MODEL YEAR 2024 VEHICLES
Linehaul.......................................................................................................3 General Service ...........................................................................................6 Heavy Service/Specialty Vehicle ..................................................................9 Fire and Emergency................................................................................... 12 Transit Bus ................................................................................................ 14 Off-highway Service................................................................................... 15 Terms and Conditions................................................................................ 17 How to Read Warranty Coverage
Number of Years Mileage (in thousands)
Unl = Unlimited
P = Parts Only
P&L = Parts and Labor
Notice:
Models or components that are approved for use by Cummins-Meritor’s vocational guidelines contained in Cummins-Meritor publication TP-9441 for axles, SP-8320 for trailer axles and TP-12126 for drivelines, or any other products that have an application approval completed with Cummins-Meritor which are not specifically listed, are warranted for one year, unlimited miles, parts only (1/Unl/P).
Products purchased on an incomplete vehicle (glider) are limited to one year, unlimited miles, parts only (1/Unl/P).
Advantage Program
Purchasing additional coverage on select components will continue to safeguard your investment against major repair costs after the initial base coverage expires. You can find out more about the Advantage Program by visiting meritor.com or by contacting Cummins-Meritor at 866-OnTrac1 (866-668-7221).
3 Linehaul Vehicles
Auto Hauler1
Bulk Hauler1
Chip Hauler1,2
Doubles
Flatbed
General Freight
Grain Hauler1
Livestock Hauler
Moving Van
Pipe Hauler
Refrigerated Freight
Tanker1
Triples
1 Cummins-Meritor classifies these vehicle types as high center of gravity, which require special axle housing considerations. 2 Chip Hauler vehicles require specific axle models listed below and Linehaul condition to be eligible for Linehaul warranty consideration.
Linehaul Typically Is:
High mileage operation (over 60,000 miles/year)
Greater than 30 miles between starts and stops
Maximum grades of 12%
Well maintained highways of concrete or asphalt construction (100% on-road)
Category A job sites, terminals, docks and transfer sites (defined as pavement, concrete or maintained and hard packed gravel).
Note:Category B job sites, terminals, docks, transfer sites (defined as loose or unmaintained sand, dirt or gravel; landfill; farm field; mud; or other similar surfaces) are NOT approved for certain linehaul axle models.
Front Non-Drive Steer Axles – 5/750/P&L
FD-965
FF-941
FF-942
FF-943
FF-944
FF-961
FF-966
FF-967
FG-941
FG-943
MFS-10-122A
MFS-10-143A-N
MFS-10-144A-N
MFS-12-122A-N
MFS-12-122B-N
MFS-12-122C-N
MFS-12E-122A-N
MFS-12E-122B-N
MFS-12E-122C-N
MFS-12-124A-N
MFS-12-132B-N
MFS-12-132C-N
MFS-12E-132B-N
MFS-12E-132C-N
MFS-12-143A-N
MFS-12E-143A-N
MFS-12-144A-N
MFS-13-122A-N
MFS-13-122B-N
MFS-13-122C-N
MFS-13-132B-N
MFS-13-132C-N
MFS-13-143A-N
MFS-13-144A-N
MFS-13B-122B-N
MFS-13B-122C-N
MFS-13B-132B-N
MFS-13B-132C-N
MFS-14-122A-N
MFS-14-122B-N
MFS-14F-122B-N
MFS-14G-122B-N
MFS-14-122C-N
MFS-14F-122C-N
MFS-14G-122C-N
MFS-14-124A-N
MFS-14-132B-N
MFS-14F-132B-N
MFS-14G-132B-N
MFS-14-132C-N
MFS-14F-132C-N
MFS-14G-132C-N
MFS-14-142B-N
MFS-14F-142B-N
MFS-14G-142B-N
MFS-14-142C-N
MFS-14F-142C-N
MFS-14G-142C-N
MFS-14-143A-N
MFS-14-144A-N
Rear Drive Single Axles – 5/750/P&L
MS-19-14X
RS-21-160
MS-23-17H1,2
MS-23-17X2
RS-23-160
RS-23-161
RS-23-185
RS-23-186
Coverage under Cummins-Meritor’s warranty require that
the application of products be properly approved pursuant to OEM and Cummins-Meritor approvals. Refer to TP-9441
for axles, SP-8320 for trailer axles, TP-12126 for drivelines and/or contact Cummins-Meritor regarding specific
application approval questions on any product line.
LINEHAUL
WARRANTY INFORMATION
Vocational Definition of Linehaul
Long distance hauling of food, goods and finished materials Not included are raw ferrous materials, minerals (except oil), sand, gravel, stone, rocks, topsoil, waste or logs Linehaul includes turnpike and hub & spoke
1 Not approved for use in any Category B job sites, terminals, docks or transfer sites. 2 Recommend 11 mm minimum wall thickness for these models used in combination with high center of gravity vehicles and trailing arm suspensions or vehicles operating mainly in Canada.
4 Trailer Axles1
Beam and Brackets 5/500/P, 1/100/L
TPX3000 Axle Series2 10/Unl/P, 1/Unl/L
Wheel End Systems3
Standard System4 1/100/P&L
AxlePak5 5/Unl/P&L
AxlePak75 7/Unl/P&L
1 For brake components and ABS coverage, refer to appropriate product warranties. 2 Structural components only excluding spindle wear. Spindle wear is 5/Unl/P, 1/Unl/L.
3 Includes hub, wheel seals and wheel bearings—all systems require annual inspections and proper documentation to ensure full coverage. 4 When installed by Cummins-Meritor. 5
When specified with AxlePak7 wheel end system, coverage on Meritor Tire Inflation System (MTIS) thru-tee and stator is 7/Unl/P, 1/Unl/L.
TAG/Pusher Axles1
TQ, TR Beam and Brackets 5/750/P&L
1 For brake components and ABS coverage, refer to appropriate product warranties.
Trailer Mechanical Suspension
Systems1
IMS40 (Integrated Mechanical Suspension – Tandem)2 1/Unl/P&L IMS20 (Integrated Mechanical Suspension – Single)2 1/Unl/P&L 1 For axle coverage, refer to appropriate product warranties. 2 All other suspension components refer to appropriate manufacturer’s warranty.
Trailer Air Suspension Systems
MPA40 (Tandem Axle Parallelogram)1
Major Structural Components 5/500/P, 1/100/L
Curbing Damage Warranty2 5/500/P, 1/100/L
Height Control Valve 1/100/P&L
Shock Absorbers 2/200/P&L
Air Springs 2/200/P, 1/100/L
Bushings 5/Unl/P, 3/Unl/L
PinLoc Air Controls 1/100/P&L
PinLoc Actuator 3/300/P&L
MPA20 (Single Axle Parallelogram)
Major Structural Components 5/500/P, 1/100/L
Height Control Valve 1/100/P&L
Shock Absorbers 2/200/P&L
Air Springs 2/200/P, 1/100/L
Bushings 5/Unl/P, 3/Unl/L
MTA and MTA-Tec6 Trailing Arm Suspension System
Major Structural Components 5/500/P, 1/100/L
Height Control Valve 1/100/P&L
Air Springs 2/200/P, 1/100/L
Bushings 5/500/P, 3/300/L
Shock Absorbers 2/200/P&L
Lift Kit System 1/100/P&L
1 Fastener torque coverage is limited to 2/Unl/P&L when torqued by CumminsMeritor (For axle and ABS coverage, refer to appropriate product warranties.) 2 “Curbing damage” is defined as deformation (bending, buckling or breakage), caused by sudden impact with a curb or similar fixed object. Damage to the RideSentry slider box (the suspension sliding sub-frame consisting of the frame rails, cross-members and central A-frame assembly), caused by accidental trailer impact with a curb or similar fixed object, is eligible for warranty coverage. Damage to other components or resulting from collision with another vehicle, rollover or fire is not covered under this provision. Warranty is not transferable to another trailer VIN and coverage does not apply if the trailer is deemed to be a total loss, scrapped or otherwise not salvageable.
LINEHAUL
WARRANTY INFORMATION
Rear Drive Tandem/Tridem Axles – 5/750/P&L
RT-40-160/P1,2
RT-46-160/P1,2
RT-46-164/P1,2
RZ-1662
RT-50-160/P1,2
MA-40-165
MA-40-17H3
RZ-188
MA-40-175
MT-34-14X/P4
MT-40-14T/P
MT-40-14X/P4
MT-40-14X/P4
MT-40-14H/E3,4
1 These models required for Chip Hauler and Linehaul warranty consideration. 2 Each vehicle must have a Request for Application Recommendation (RAR) approved by Cummins-Meritor prior to vehicle build. All RARs must identify the chassis number or VIN. Refer to Product Information Letter #303 and #396 for further details. 3 Not approved for use in any Category B job sites, terminals, docks or transfer sites. 4 Recommend 11 mm minimum wall thickness for these models used in combination with high center of gravity vehicles and trailing arm suspensions or vehicles operating mainly in Canada.
5 LINEHAUL
WARRANTY INFORMATION
Brake Components
Cam Q Series Trailer Brakes 5/500/P, 1/100/L
Q+ Drum Brake™1 5/500/P, 1/Unl/P&L
ASA 5/500/P, 1/Unl/P&L
Hubs/Cast Drums and Other Wheel-End Components 1/Unl/P
Hydraulic Disc Brakes 1/Unl/P
All Other Brakes 1/Unl/P
STEELite X30 Drum Brake™2 12-Years or Wearable Life/P
EX+ L and EX+LS Air Disc Brake™3 5/500/P, 1/Unl/L
EX+L Air Disc Brake Extended Standard Warranty3,4 5/500/P&L 1 For Trailer only, 3/300/P against rust jacking when equipped with Platinum Shield III. 2
Based on stamped wear diameter max. 3
Warranty coverage for boots, seals, caps, bushings and pins is 2/200/P.
Warranty coverage for pads is 1/100/P. 4
Applies only to calipers using friction: MA9300 (EX225LXXXCGXXX).
Drivelines
RPL 5/500/P, 1/Unl/P&L
MXL 3/350/P, 1/Unl/P&L
92N 1/Unl/P
Meritor Tire Inflation System
(MTIS)
MTIS Components 5/Unl/P, 1/Unl/L
6 General Service Vehicles
Auto Hauler
Beverage Truck
Bulk Hauler
Chip Hauler
Cross Country Coach
Flatbed
Front Engine Commercial
Chassis
Front Engine Integral Coach
General Freight
Grain Hauler
Intercity Coach
Intermodal Chassis
Livestock Hauler
Meat Packer
Moving Van
Municipal Truck
Newspaper Delivery
Pick-Up and Delivery
Pipe Hauler
Platform Auto Hauler
Rear Engine Integral Coach
Recreational Vehicles
Refrigerated Freight
School Bus
Stake Truck
Tanker
Tanker Trailer
Tour Bus
Wrecker
General Service Typically Is:
Typically, moderate mileage operation (less than 60,000 miles/year) An average of 3 to 30 miles between starts and stops
Maximum grades of 12%
Generally, on-road service (less than 10% off-road allowed) Category A job sites, terminals, docks and transfer sites (defined as pavement, concrete or maintained and hard packed gravel) or Category B job sites, terminals, docks and transfer sites (defined as loose or unmaintained sand, dirt or gravel; landfill; farm field; mud, or other similar surfaces)
Front Non-Drive Steer Axles – 2/Unl/P&L
FD-965
FF-941
FF-942
FF-943
FF-944
FF-946
FF-961
FF-966
FF-967
FG-941
FH-941
FH-9461
FL-941
FL-943
MFS-6-151A-N
MFS-6-153B-N
MFS-6-162B-N
MFS-6-153C-N
MFS-6-162C-N
MFS-7-113C-N
MFS-7-153C-N
MFS-7-163C-N
MFS-8-113B-N
MFS-8-143A-N
MFS-8-153B-N
MFS-8-163B-N
MFS-10-122A
MFS-10-143A-N
MFS-10-144A-N
MFS-12-122A-N
MFS-12E-122A-N
MFS-12-122B-N
MFS-12E-122B-N
MFS-12-122C-N
MFS-12E-122C-N
MFS-12-124A-N
MFS-12-132B-N
MFS-12E-132B-N
MFS-12-132C-N
MFS-12E-132C-N
MFS-12-143A-N
MFS-12-144A-N
MFS-12E-143A-N
MFS-13-122A-N
MFS-13-122B-N
MFS-13B-122B-N
MFS-13-122C-N
MFS-13B-122C-N
MFS-13-132B-N
MFS-13-132C-N
MFS-13B-132B-N
MFS-13B-132C-N
MFS-13-143A-N
MFS-13-144A-N
MFS-14-122A-N
MFS-14-122B-N
MFS-14F-122B-N
MFS-14G-122B-N
MFS-14-122C-N
MFS-14F-122C-N
MFS-14G-122C-N
MFS-14-124A-N
MFS-14-132B-N
MFS-14F-132B-N
MFS-14G-132B-N
MFS-14-132C-N
MFS-14F-132C-N
MFS-14G-132C-N
MFS-14-142B-N
MFS-14F-142B-N
MFS-14G-142B-N
MFS-14-142C-N
MFS-14F-142C-N
MFS-14G-142C-N
MFS-14-143A-N
MFS-14-144A-N
MFS-16-122A-N
MFS-16-133A-N
MFS-16-135A-N
MFS-16-143A-N
MFS-18-133A-N
MFS-18-135A-N
MFS-18-193A-N
MFS-20-133A-N
MFS-20-135A-N
MFS-20-192A-N
MFS-20-193A-N
MFS-22-135A-N
MFS-22H-135A-N
MFS-22-193A-N
MFS-22H-193A-N
1 Can also be used with reduced steer angles in tag position in Coach applications.
GENERAL SERVICE
WARRANTY INFORMATION
Coverage under Cummins-Meritor’s warranty require that
the application of products be properly approved pursuant to OEM and Cummins-Meritor approvals. Refer to TP-9441
for axles, SP-8320 for trailer axles, TP-12126 for drivelines and/or contact Cummins-Meritor regarding specific
application approval questions on any product line.
7 GENERAL SERVICE
WARRANTY INFORMATION
Rear Drive Tandem/Tridem Axles – 2/Unl/P&L
MT-34-14X/P
MT-40-14T/P
MT-40-14X/P
MT-44-14X/P
RT-46-169
MT-52-616
RT-52-1851
MT-58-616
RT-58-1851
MT-70-380
RZ-188
1 Each vehicle must have a Request for Application Recommendation (RAR) approved by Cummins-Meritor prior to vehicle build. All RARs must identify the chassis number or VIN. Refer to Product Information Letter #303 and #396 for further details.
Rear Drive Tandem/Tridem – 3/Unl/P&L
RT-40-160/P RT-46-160/P RT-46-164/P RT-50-160/P RZ-166
Rear Drive Axles – 1/Unl/P&L
RND-14H RND-16A
PTO – 1/Unl/P&L
MPT-170
MPT-180
MPT-185
MPT-309
MPT-500
MPT-518
MPT-1702
Brake Components
Cam Q Series Trailer Brakes1 3/Unl/P, 1/Unl/L
Cam P2 2/200/P
Cam 3/Unl/P
Q+ Drum Brake™ 3/Unl/P&L
Q+ Drum Brake™1,2 2/200/P&L
ASA 3/Unl/P
ASA2 2/200/P
Hubs/Cast Drums and Other Wheel-End Components 1/Unl/P
Hydraulic Disc Brakes 1/Unl/P
All Other Brakes 1/Unl/P
STEELite X30 Drum Brake™3 12-Years or Wearable Life/P
EX+ Air Disc Brake™4 2/Unl/P&L
1 For Trailer only, 3/300/P against rust jacking when equipped with Platinum Shield III or Chassis Protect. 2
Applies to Tour Bus and Cross Country Coach only. 3
Based on stamped wear diameter max. 4
Warranty coverage for boots, seals, caps, bushings and pins is 2/200/P.
Warranty coverage for pads is 1/100/P.
Drivelines
RPL 4/400/P, 1/Unl/P&L
MXL 3/350/P, 1/Unl/P&L
92N 1/Unl/P
Rear Drive Single Axles – 2/Unl/P&L
MS-17-13X
MS-17-14X
MS-19-13X
MS-19-14X
MS-21-13X
MS-21-14X
MS-23-17X
RS-21-160
RC-23-160
RC-23-161
RC-23-1621
RC-23-1651
RS-23-160
RS-23-161
RS-23-185
RS-23-186
RS-24-160
RC-25-160
RS-26-185
MS-26-616
MS-26-616-SP
RS-30-185
MS-30-616
MS-30-616-SP
RS-35-380
1 3/Unl/P&L if PreSet by Cummins-Meritor.
8 Trailer Axles1
Beam and Brackets2 5/Unl/P, 1/Unl/L
TPX4000 Axle Series3 10/Unl/P, 1/Unl/L
Wheel End Systems4
Standard System5 1/Unl/P&L
AxlePak5 5/Unl/P&L
AxlePak76 7/Unl/P&L
AxlePak107 10/Unl/P&L
1 For brake components and ABS coverage, refer to appropriate product warranties.
2 9000 Series is 3/Unl/P, 1/Unl/L
3 Structural components only excluding spindle wear. Spindle wear 5/Unl/P, 1/Unl/L. 4
Includes hub, wheel seals and wheel bearings—all systems require annual inspections and proper documentation to ensure full coverage. 5 When installed by Cummins-Meritor. 6
When specified with AxlePak7 wheel end system, coverage on Meritor Tire Inflation System (MTIS) thru-tee and stator is 7/Unl/P, 1/Unl/L. 7 AxlePak10 is limited to Intermodal Chassis applications equipped with TPX4000 series axles.
TAG/Pusher Axles1
TQ, TR Beam and Brackets 3/Unl/P, 1/Unl/L
MC14002, MC16003, FH9462 2/Unl/P&L
1 For brake components coverage, refer to appropriate product warranties. 2 3/Unl/P&L if sold with PreSet by Cummins-Meritor.
Meritor Tire Inflation System
(MTIS)
MTIS Components 5/Unl/P, 1/Unl/L
Trailer Mechanical Suspension
Systems1
IMS40 (Integrated Mechanical Suspension – Tandem)2 1/Unl/P&L IMS20 (Integrated Mechanical Suspension – Single)2 1/Unl/P&L 1 For axle coverage, refer to appropriate product warranties. 2 All other suspension components refer to appropriate manufacturer’s warranty.
Trailer Air Suspension Systems1
MPA40 (Tandem Axle Parallelogram)2
Major Structural Components 5/Unl/P, 1/Unl/L
Curbing Damage Warranty3 5/500/P, 1/100/L
Height Control Valve 1/Unl/P&L
Shock Absorbers 2/Unl/P&L
Air Springs 2/Unl/P, 1/Unl/L
Bushings 5/P, 3/L
PinLoc Air Controls 1/Unl/P&L
PinLoc Actuator 3/Unl/P&L
MPA20 (Single Axle Parallelogram)
Major Structural Components 5/Unl/P, 1/Unl/L
Height Control Valve 1/Unl/P&L
Shock Absorbers 2/Unl/P&L
Air Springs and Rebound Straps 2/Unl/P, 1/Unl/L
Bushings 5/P, 3/L
MTA and MTA-Tec6 Trailing Arm Suspension System
Major Structural Components 5/Unl/P, 1/Unl/L
Height Control Valve 1/Unl/P&L
Air Springs 2/Unl/P, 1/Unl/L
Bushings4 5/Unl/P, 3/Unl/L
Shock Absorbers 2/Unl/P&L
Lift Kit System 1/Unl/P&L
1 For axle coverage, refer to appropriate product warranties. 2 Fastener torque coverage is limited to 2/Unl/P&L when torqued by CumminsMeritor. 3 “Curbing damage” is defined as deformation (bending, buckling or breakage), caused by sudden impact with a curb or similar fixed object. Damage to the RideSentry slider box (the suspension sliding sub-frame, consisting of the frame rails, cross-members and central A-frame assembly), caused by accidental trailer impact with a curb or similar fixed object, is eligible for warranty coverage. Damage to other components or damage resulting from collision with another vehicle, rollover or fire is not covered under this provision. Warranty is not transferable to another trailer VIN and coverage does not apply if the trailer is deemed to be a total loss, scrapped or otherwise not salvageable. 4 Raw wood applications 3/Unl/P, 1/Unl/L
GENERAL SERVICE
WARRANTY INFORMATION
9 Heavy Service/Specialty Vehicles
Airport Rescue Fire
Fighting (ARFF)
Airport Shuttle1
Asphalt Truck
Block Truck
Bottom Dump Trailer
Combination
Cementing Vehicle
Commercial Pick-Up
Concrete Pumper
Construction Material Hauler
Mixer
Demolition
Drill Rig
Dump
Equipment Hauling
Flatbed Trailer Hauler
Flatbed Truck
Fracturing Truck
Front Loader
Geophysical Exploration
Hopper Trailer Combinations
Landscaping Truck
Liquid Waste Hauler
Log Hauling
Lowboy
Michigan Special Gravel
Train
Michigan Special Log Hauler
Michigan Special Steel
Hauler
Michigan Special Waste
Vehicle
Municipal Dump
Rear Loader (Refuse)
Recycling Truck
Residential Pick-Up (Refuse)
Rigging Truck
Roll-Off
Scrap Truck
Semi-End Dump
Sewer/Septic Vacuum
Shuttle Bus1
Side Loader
Snowplow/Snowblower
Steel Hauling
Tanker
Tank Truck
Tractors with Pole Trailers
Tractor/Trailer with Jeeps
Transfer Dump
Transfer Vehicle
Utility Truck
Winch Truck
1 Commercial chassis only
Heavy Service/Specialty Vehicle
Typically Is:
Moderate mileage operation (less than 60,000 miles per year) On/off-road vocations (10% or more off-road)
Moderate to frequent stops/starts (up to 10 stops per mile) An average of three (3) miles between starting and stopping Front Non-Drive Steer Axles – 2/Unl/P&L
FD-965
FF-941
FF-942
FF-943
FF-944
FF-946
FF-961
FF-966
FF-967
FG-941
FG-943
FH-941
FH-946
FL-941
FL-943
MFS-6-151A-N
MFS-6-153B
MFS-6-162B
MFS-6-162C
MFS-7-113C-N
MFS-7-153C-N
MFS-7-163C-N
MFS-8-113B-N
MFS-8-153B-N
MFS-8-163B-N
MFS-10-122A
MFS-10-143A-N
MFS-10-144A-N
MFS-12-122
MFS-12E-122
MFS-12-122B-N
MFS-12E-122B-N
MFS-12-122C-N
MFS-12E-122C-N
MFS-12-124A-N
MFS-12-132B-N
MFS-12E-132B-N
MFS-12-132C-N
MFS-12E-132C-N
MFS-12-143A-N
MFS-12-144A-N
MFS-12-155
MFS-13-122
MFS-13-122B-N
MFS-13B-122B-N
MFS-13-122C-N
MFS-13B-122C-N
MFS-13-132B-N
MFS-13B-132B-N
MFS-13-132C-N
MFS-13B-132C-N
MFS-13-143A-N
MFS-13-144A-N
MFS-13-155
MFS-14-122
MFS-14-122B-N
MFS-14F-122B-N
MFS-14G-122B-N
MFS-14-122C-N
MFS-14F-122C-N
MFS-14G-122C-N
MFS-14-124A-N
MFS-14-132B-N
MFS-14F-132B-N
MFS-14G-132B-N
MFS-14-132C-N
MFS-14F-132C-N
MFS-14G-132C-N
MFS-14-142B-N
MFS-14F-142B-N
MFS-14G-142B-N
MFS-14-142C-N
MFS-14F-142C-N
MFS-14G-142C-N
MFS-14-143A-N
MFS-14-144A-N
MFS-16-122A-N
MFS-16-133A-N
MFS-16-135A-N
MFS-16-143A-N
MFS-18-133A-N
MFS-18-135A-N
MFS-18-192A-N
MFS-18-193A-N
MFS-20-133A-N
MFS-20-135A-N
MFS-20-192A-N
MFS-20-193A-N
MFS-22-135A-N
MFS-22H-135A-N
MFS-22-193A-N
MFS-22H-193A-N
RF-16-145
RF-21-160
HEAVY SERVICE/SPECIALTY VEHICLE
WARRANTY INFORMATION
Coverage under Cummins-Meritor’s warranty require that
the application of products be properly approved pursuant to OEM and Cummins-Meritor approvals. Refer to TP-9441
for axles, SP-8320 for trailer axles, TP-12126 for drivelines and/or contact Cummins-Meritor regarding specific
application approval questions on any product line.
10 Rear Drive Axles – 2/Unl/P&L
MS-17-14X
MS-19-14X
MS-21-14X
RS-21-160
RC-23-160
RH-23-160
RS-23-160
RC-23-161
RS-23-161
RS-23-185
RS-23-186/380
RS-24-160
RC-25-160
RS-25-160
MS-26-616
MS-26-616-SP
RS-26-185/380
RC-26-633
MS-30-616
MS-30-616-SP
RS-30-185/380
MS-35-380
RS-38-380
MT-58-616
MT-58-616-SP
Rear Drive Axles – 1/Unl/P&L
RND-14H RND-16A
Rear Drive Tandem/Tridem Axles – 2/Unl/P&L
MT-34-14X/P
MT-40-14T/P
MT-40-14X/P
MT-44-14X/P
RT-46-169
RT-58-160
MT-52-616
MT-52-616-SP
RT-52-185/3801,2
MT-58-616
MT-58-616-SP
RT-58-185/3801,2
RT-70-380
MT-70-380
RZ-188
1 Axle model designated will vary according to options and variations specified on these axles. Contact Cummins-Meritor Axle Applications Engineering for details. 2 Each vehicle must have a Request for Application Recommendation (RAR) approved by Cummins-Meritor prior to vehicle build. All RARs must identify the chassis number or VIN. Refer to Product Information Letter #303 and #396 for further details.
Rear Drive Tandem/Tridem – 3/Unl/P&L
RT-40-160/P/A3 RT-46-160/P/A1,3 RT-46-164/P2,3 RT-50-160/P/A3 RZ-166 1 U.S. only. Canadian warranty = 1/Unl/P for combination vehicles only. 2 Axle model designated will vary according to options and variations specified on these axles. Contact Cummins-Meritor Axle Applications Engineering for details. 3 Each vehicle must have a Request for Application Recommendation (RAR) approved by Cummins-Meritor prior to vehicle build. All RARs must identify the chassis number or VIN. Refer to Product Information Letter #303 and #396 for further details.
Front Drive Steer Axles – 1/Unl/P&L
MX-08-130-FV (FSD-08A)
MX-10-130-FV (FSD-10A)
MX-12-130-FV (FSD-12A)
MX-13-130-FV (FSD-13A)
MX-14-130-FV (FSD-14A)
MX-16-130-FV (FSD-16A)
MX-18-130-FV (FSD-18A)
MX-18-130-SD (SDA-1800)
MX-20-130-FV (FSD-20A)
MX-21-130-FV (FSD-21A)
MX-21-130-SD (SDA-2100)
MX-23-130-FV (FSD-23A)
MX-23-130-SD (SDA-2300)
HEAVY SERVICE/SPECIALTY VEHICLE
WARRANTY INFORMATION
MX-10-120
MX-10-120 EVO
MX-12-120
MX-12-120 EVO
MX-14-120
MX-14-120 EVO
MX-16-120
MX-18-120
MX-17-140
MX-19-140
MX-21-140
MX-21-160
MX-23-160
MX-23-810
Front Drive Steer Axles – 2/Unl/P&L
MPT-170
MPT-180
MPT-185
MPT-309
MPT-500
MPT-518
MPT-1702
PTO – 1/Unl/P&L
11 Drivelines
RPL 3/Unl/P, 1/Unl/P&L
92N 1/Unl/P&L
MXL 1/Unl/P&L
Transmission – 1/Unl/P&L
FAT 30
Brake Components
Cam P 3/Unl/P
Cam P 2/100/P
Cam Cast Plus™ 2/100/P&L
Q+ Drum Brake™1 3/Unl/P&L
Q+ Drum Brake™2 2/100/P&L
ASA 3/Unl/P
ASA2 2/100/P
Hubs/Cast Drums and Other Wheel-End Components3 1/Unl/P Hydraulic Disc Brakes 1/Unl/P
All Other Brakes 1/Unl/P
EX+ Air Disc Brake4 2/100/P&L
1 For Trailer only, 3/300/P against rust jacking when equipped with Platinum Shield III. 2
Applies to City Bus, Trolley, Shuttle Bus and Airport Shuttle only. 3 Based on stamped wear diameter max. 4
Warranty coverage for boots, seals, caps, bushings and pins is 2/100/P.
Warranty coverage for pads is 1/100/P.
Trailer Axles1
Beam and Brackets2 5/Unl/P, 1/Unl/L
Wheel End Systems3
Standard System4 1/Unl/P&L
1 For brake components coverage, refer to appropriate product warranties. 2 9000 Series is 3/Unl/P, 1/Unl/L 3 Includes hub, wheel seals and wheel bearings—all systems require annual inspections and proper documentation to ensure full coverage. 4 When installed by Cummins-Meritor.
Trailer Air Suspension Systems1
MTA and MTA-Tec6 Trailing Arm Suspension System
Major Structural Components2 5/500/P, 1/100/L
Height Control Valve 1/100/P&L
Air Springs 2/200/P, 1/100/L
Bushings2 5/500/P, 3/300/L
Shock Absorbers 2/200/P&L
Lift Kit System 1/100/P&L
1 For axle coverage, refer to appropriate product warranties. 2 Raw wood applications 3/Unl/P, 1/Unl/L
Meritor Tire Inflation System
(MTIS)
MTIS Components 5/Unl/P, 1/Unl/L
Gearboxes – 1/Unl/P&L
MGX-402
MGX-423
MGX-450
MGX-451
MGX-466
MGX-479
MGX-538
Transfer Cases – 1/Unl/P
MTC-2212-CV (306)
MTC-3106-FV (TC-137)
MTC-3111 (T-2111)
MTC-3112-CV (548C)
MTC-3116 (T-2111 through-shaft)
MTC-3118-FV (TC-180 and TC-180-23)
MTC-3118-CV (358)
MTC-3120-FV (TC-143)
MTC-3124 (T-2119)
MTC-3203
MTC-3205-GV (MTC-25/RTC-25)
MTC-3206-FV (TC-237)
MTC-3206-CS (544)
MTC-3208-GV (RTC-50)
MTC-3209-GV (MTC-60/RTC-60)
MTC-3212-CV (315 and 548B)
MTC-3312-FV (TC-270)
MTC-3220-FC (TC-142)
MTC-4206-FV (TC-38)
MTC-4208
MTC-4210
MTC-4213
HEAVY SERVICE/SPECIALTY VEHICLE
WARRANTY INFORMATION
12 Fire and Emergency Vehicles
Aerial Ladder Truck
Aerial Platform
Ambulance
Command Vehicle
Crash Fire Rescue
Pumper
Rapid Intervention
Vehicle (RIV)
Tanker
Fire and Emergency Typically Is:
Lower mileage operations (less than 20,000 miles/year)
Generally, on-road service (less than 10% off-road)
An average of three (3) miles between starting and stopping Front Non-Drive Steer Axles – 5/Unl/P&L
FL-941
FL-943
MFS-18-133A-N
MFS-18-135A-N
MFS-18-193A-N
MFS-20-133A-N
MFS-20-135A-N
MFS-20-193A-N
MFS-22-135A-N
MFS-22H-135A-N
MFS-22-193A-N
MFS-22H-193A-N
Rear Drive Single Axles – 5/Unl/P&L
RC-23-160
RS-23-160
RS-23-161
RS-23-185
RS-23-186
RS-24-160
RC-25-160
RS-26-185
RS-30-185
RS-35-1851
RS-25-160
1 2/Unl/P&L if PreSet by Cummins-Meritor.
Rear Drive Tandem/Tridem Axles – 5/Unl/P&L
MT-40-14X/P
RT-40-160/P
MT-44-14X/P
RT-46-160/P
RT-46-164/P
RT-46-169
RT-50-160/P
MT-52-616
RT-52-1851
MT-58-616
RT-58-1851
MT-70-3802
1 Each vehicle must have a Request for Application Recommendation (RAR) approved by Cummins-Meritor prior to vehicle build. All RARs must identify the chassis number or VIN. Refer to Product Information Letter #303 and #396 for further details. 2 2/Unl/P&L Front Drive Steer Axles – 2/Unl/P&L
MX-19-140 MX-21-140 MX-21-160 MX-23-160 MX-23-810
FIRE AND EMERGENCY
WARRANTY INFORMATION
Coverage under Cummins-Meritor’s warranty require
that the application of products be properly approved
pursuant to OEM and Cummins-Meritor approvals.
Refer to TP-9441 for axles, TP-12126 for drivelines
and/or contact Cummins-Meritor regarding specific
application approval questions on any product line.
Transfer Cases – 1/Unl/P
MTC-2212-CV (306)
MTC-3106-FV (TC-137)
MTC-3111 (T-2111 through-shaft)
MTC-3112-CV (548C)
MTC-3118-FV (TC-180 and TC-180-23)
MTC-3118-CV (358)
MTC-3120-FV (TC-143)
MTC-3124 (T-2119)
MTC-3206-FV (TC-237)
MTC-3206-CS (544)
MTC-3208-GV (RTC-50)
MTC-3209-GV (MTC-60/RTC-60)
MTC-3212-CV (315 and 548B)
MTC-3312-FV (TC-270)
MTC-3220-FC (TC-142)
MTC-4206-FV (TC-38)
MTC-4208
MTC-4210
MTC-4213
13 PTO – 1/Unl/P&L
MPT-170
MPT-180
MPT-185
MPT-309
MPT-500
MPT-518
MPT-1702
FIRE AND EMERGENCY
WARRANTY INFORMATION
Brake Components
Cam 3/Unl/P
Q+ Drum Brake™ 3/Unl/P&L
ASA 3/Unl/P
Hubs/Cast Drums and Other Wheel-End Components 1/Unl/P
Hydraulic Disc Brakes 1/Unl/P
All Other Brakes 1/Unl/P
EX+ Air Disc Brake™1 2/Unl/P&L
1 Warranty coverage for boots, seals, caps, bushings and pins is 2/200/P.
Warranty coverage for pads is 1/100/P.
Drivelines
RPL 4/400/P, 1/Unl/L
MXL 3/350/P, 1/Unl/L
92N 1/Unl/P
14 Transit Bus Vehicles
Airport Shuttle
City Bus
Commuter Coach
Shuttle Bus
Transit Bus Trolley
Transit Bus Typically Is:
Moderate mileage operation (less than 50,000 miles per year) Moderate to frequent stops/starts (up to 10 stops per mile) Front Non-Drive Steer Axles – 5/300/P&L
FH-946 FH-9411 MFS-12-155 MFS-13-155
1 Commuter coach only – 2/Unl/P&L
Tag Axles – 2/Unl/P&L
Brake Components
Cam Cast Plus™ 2/100/P&L
Q+ Drum Brake™1 2/100/P&L
ASA1 2/100/P
Hubs/Cast Drums and Other Wheel-End Components 1/Unl/P
All Other Brakes 1/Unl/P
EX+ Air Disc Brake2 2/100/P&L
1 Applies to City Bus, Trolley, Shuttle Bus and Airport Shuttle only. 2 Warranty coverage for boots, seals, caps, bushings and pins is 2/100/P.
Warranty coverage for pads is 1/100/P.
Drivelines
RPL 3/Unl/P, 1/Unl/L
92N 1/Unl/P&L
MXL 1/Unl/P&L
1 Commuter coach only – 2/Unl/P&L
Rear Drive Single Axles – 5/300/P&L
RS-23-160
RC-23-161
71163
79163
RC-23-1621
RC-23-1651
RS-21-160
MC-14002 MC-16003 FH-946
Center Non-drive Axles – 5/300/P&L
MC-26000 71063 79063
Gearboxes – 1/Unl/P&L
MGX-450 MGX-451 MGX-538
TRANSIT BUS
WARRANTY INFORMATION
Coverage under Cummins-Meritor’s warranty require
that the application of products be properly approved
pursuant to OEM and Cummins-Meritor approvals.
Refer to TP-9441 for axles, TP-12126 for drivelines
and/or contact Cummins-Meritor regarding specific
application approval questions on any product line.
15 Industrial and Off-Highway Service Vehicles
Load-On/Load-Off
Port Tractor
Rail Yard Spotter
Roll-On/Roll-Off
Stevedoring Tractor
Trailer Spotter
Yard Jockey
All and Rough
Terrain Cranes
Forestry
Material Handling
Specialized Heavy
Haul
Excavator
Compactor
Fertilizer Spreader
Snow Blower
Mining and
Specialized Mining
Rail Car Mover
Loader
Tow Tractor
Pushback Tractor
Industrial and Off-Highway Service Typically Is:
Low mileage operation
Low speed vehicle speed restriction
Vehicles are not typically licensed for highway use
Six (6) starts/stops per mile (typical)
Front Non-Drive Steer Axles – 1/Unl/P
FF - 941
FF - 943
FF - 961
FF - 966
FG - 941
FG - 943
FL - 941
FL - 943
FN - 951
FS-25
MFS-20-133A-N
MFS-20-135A-N
MFS-20-192A-N
MFS-20-193A-N
MFS-22-135A-N
MFS-22H-135A-N
MFS-22-193A-N
MFS-22H-193A-N
MON-Z0 FAMILY
Gearboxes – 1/Unl/P&L
MGX-402
MGX-423
MGX-450
MGX-451
MGX-466
MGX-479
MGX-538
PTO – 1/Unl/P&L
MPT-170
MPT-180
MPT-185
MPT-309
MPT-500
MPT-518
MPT-1702
1 2/Unl/P for LO/LO Terminal Tractor applications
Planetary Axles – 1/Unl/P
MOB
MOC
MOD
MOE
MOF
MOG
MOH
MOR
MOS
MOT
MOX
MOY
MOZ
Rear Drive Axles – 1/Unl/P
MT-14X1
RS-23-186
RS-23-380
RS-24-160
RS-30-185
RS-30-380
RT-1451
RT-1601
OFF-HIGHWAY SERVICE
WARRANTY INFORMATION
Coverage under Cummins-Meritor’s warranty require that the application of products be properly approved pursuant to OEM and Cummins-Meritor approvals. Contact Cummins-Meritor regarding specific application approval questions on any product line.
16 Drivelines – 1/Unl/P
RPL MXL
Transmission – 1/Unl/P&L
FAT 30
Brake Components
Cam 3/Unl/P
Q+ Drum Brake™ 3/Unl/P&L
ASA 3/Unl/P
Hubs/Cast Drums and Other Wheel-End Components 1/Unl/P
Hydraulic Disc Brakes 1/Unl/P
All Other Brakes 1/Unl/P
OFF-HIGHWAY SERVICE
WARRANTY INFORMATION
Transfer Cases – 1/Unl/P
MTC-2212-CV (306)
MTC-3106-FV (TC-137)
MTC-3111 (T-2111 through-shaft)
MTC-3112-CV (548C)
MTC-3116 (T-2111)
MTC-3118-FV (TC-180 and TC-180-23)
MTC-3118-CV (358)
MTC-3120-FV (TC-143)
MTC-3124 (T-2119)
MTC-3206-FV (TC-237)
MTC-3208-GV (RTC-50)
MTC-3209-GV (MTC-60/RTC-60)
MTC-3220-FC (TC-142)
17 Coverage Exclusions
Product Description
All
The cost of any repairs, replacements or adjustments to a covered component (1) associated with noise; (2) resulting from the use or installation of non-genuine Cummins-Meritor components or materials; (3) due to vibration associated with improper operation or misapplication of drivetrain components; and (4) damage resulting from corrosion.
For axle assemblies supplied by Cummins-Meritor with suspension and interface brackets designed and/or attached by nonCummins-Meritor parties, Cummins-Meritor warranty coverage does not apply to the brackets, bracket attachment methods and field issues caused by brackets or bracket attachments to any covered component unless specified in a separate OEM agreement.
Front Axles1
Linehaul – King Pin Bushings 1yr/Unl P&L
All Other Vocations – King Pin Bushings Excluded
1 King Pin Bushing wear excluded for all vocations.
Rear Axles
Self-contained traction equalizers and oil filters. The use of NoSPIN differentials will result in the exclusion of axle shafts from warranty considerations. NoSPIN is a product of Eaton.
ASA
Boot and bushing. Bent, broken, over-torqued, missing or otherwise damaged pawl assemblies.
Cam Brake
Brake lining wear and brake shoe “rust-jacking.”
Disc Brake
Pad wear, rotor wear.
Coverage Limitations
Product Description
All
Any claim beyond 60 days from date of repair will not be accepted or honored under this warranty program. Products purchased on an incomplete vehicle (glider) are limited to one year, unlimited miles parts only (1/Unl/P).
Warranty coverage on vehicles with 1,850 lb-ft engine torque and over may be reduced on individual drivetrain components. Contact your Cummins-Meritor representative for specific details.
Front Axles
Tie rod and tie rod ends limited to 3-year/300,000-mile or published vocational coverage, whichever is less. Wheel seals, gaskets and wheel bearings are covered for 1 year/unlimited miles if the wheel end equipment is supplied and assembled by Cummins-Meritor.
Rear Axles
Pinion and through shaft seals limited to 3-year/300,000-mile or published vocational coverage, whichever is less, if yoke is installed by Cummins-Meritor. If yoke is not installed by CumminsMeritor, then Cummins-Meritor does not warrant pinion seals.
Wheel seals, gaskets and wheel bearings are covered for 1 year/unlimited miles if the wheel end equipment is supplied and assembled by Cummins-Meritor.
Rear Axles
The Cummins-Meritor breather part number A-2297-C-8765 with A-3196-J-1336 hose must be used for eligibility of any potential warranty consideration relating to contamination and/or loss of lube in axles.
Cam Brake
Limited to bracket, brake spider and camshaft structural integrity.
STEELite X30
Wearable life is up to the discard diameter of the drum.
Terms and Conditions
(1) What is Covered by this Commercial Warranty?
Meritor Heavy Vehicle Systems, LLC warrants to the owner (“Owner”) that the components listed in this publication, which have been installed by an Original Equipment Manufacturer (“OEM”) as original equipment in vehicles licensed for on-highway use, will be free from defects in material and workmanship. This warranty coverage begins only after the expiration of the OEM’s vehicle warranty for the applicable covered components. Warranty coverage ends at the expiration of the applicable time period from the date of vehicle purchase by the first Owner or the applicable mileage limitation, whichever occurs first. Duration of coverage varies by component and vocation as detailed elsewhere in this warranty statement.
Some components are warranted for parts only and the Owner must pay any labor costs associated with the repair or replacement of the component.
Other components are warranted for both parts and reasonable labor to repair or replace the subject component. Components (whether new, used or remanufactured) installed as replacements under this warranty are warranted only for the remainder of the original period of time or mileage under the original warranty.
For certain components, coverage requires the use of specific extended drain interval or synthetic lubricants. For further information about lubrication and maintenance, see Cummins-Meritor publication Maintenance Manual Number l and the applicable Cummins-Meritor maintenance manual for the product in question. Other conditions and limitations applicable to this warranty are detailed below.
TERMS AND CONDITIONS
Product models, brands, names and trademarks depicted herein are the property of their respective owners and, except where otherwise indicated, are not in any way associated with Meritor Heavy Vehicle Systems, LLC, or any parent or affiliate, thereof. (2) Designation of Vocational Use Required
To obtain warranty coverage, each Owner must notify Cummins-Meritor through the OEM new truck and/or trailer dealer of the intended vocational use of the vehicle into which the Cummins-Meritor components have been incorporated prior to the vehicle in-service date. This notification may be accomplished by registering the vehicle through your OEM new truck and/or trailer dealer or with Cummins-Meritor directly. Failure to notify CumminsMeritor of (I) the intended vocational use of the vehicle or (II) a change in vocational use from that which was originally designated, will result in the application of a one year, unlimited mileage, parts only warranty (1/Unl/P) from the initial in-service date.
A second Owner and each subsequent Owner must also notify CumminsMeritor as to the intended vocational use of the vehicle. This notification can be sent directly to Cummins-Meritor or through the OEM new truck and/ or trailer dealer. The duration and mileage coverage of this warranty cannot exceed the coverage extended to the first Owner after his or her initial designation of vocational use.
Coverage under Cummins-Meritor’s warranty requires that the application of products be properly approved pursuant to OEM and Cummins-Meritor approvals. Refer to TP-9441 for axles, SP-8320 for trailer axles, TP-12126 for drivelines and/or contact Cummins-Meritor regarding specific application approval questions on any product line.
(3) What is the Cost of this Warranty?
There is no charge to the Owner for this warranty.
(4) What is not Covered by this Warranty?
This warranty does not cover normal wear and tear; nor does it cover a component that fails, malfunctions or is damaged as a result of (I) improper installation, adjustment, repair or modification (including the use of unauthorized attachments or changes or modification in the vehicle’s configuration, usage or vocation from that which was originally approved by Cummins-Meritor), (II) accident, natural disaster, abuse or improper use (including loading beyond the specified maximum vehicle weight or altering engine power settings to exceed the axle and/or driveline capacity) or (III) improper or insufficient maintenance (including deviation from approved lubricants, change intervals or lube levels). This warranty does not cover any component or part that is not branded by Cummins-Meritor. For vehicles that operate full or part time outside of the United States and Canada, a one year, unlimited mileage, parts only warranty (1/Unl/P) will apply.
(5) Remedy
The exclusive remedy under this warranty shall be the repair or replacement of the defective component at Cummins-Meritor’s option. Cummins-Meritor reserves the right to require that all applicable failed materials are available and/or returned to Cummins-Meritor for review and evaluation. (6) Disclaimer of Warranty
THIS WARRANTY IS EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES
OR CONDITIONS, EXPRESSED, IMPLIED OR STATUTORY INCLUDING
ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR
PARTICULAR PURPOSE.
(7) Limitation of Remedies
In no event shall Cummins-Meritor be liable for special, incidental, indirect or consequential damages of any kind or under any legal theory, including, but not limited to, towing, downtime, lost productivity, cargo damage, taxes or any other losses or costs resulting from a defective covered component. (8) To Obtain Service
If the Owner discovers within the applicable coverage period a defect in material or workmanship, the Owner must promptly give notice to either Cummins-Meritor or the dealer from which the vehicle was purchased. To obtain service, the vehicle must be taken to any participating OEM new truck and/or trailer dealer or authorized Cummins-Meritor service location. The dealer will inspect the vehicle and contact Cummins-Meritor for an evaluation of the claim. When authorized by Cummins-Meritor, the dealer will repair or replace during the term of this warranty any defective Cummins-Meritor component covered by this warranty.
(9) Entire Agreement
This is the entire agreement between Cummins-Meritor and the Owner about warranty and no Cummins-Meritor employee or dealer is authorized to make any additional warranty on behalf of Cummins-Meritor. This agreement allocates the responsibilities for component failure between Cummins-Meritor and the Owner.
TERMS AND CONDITIONS
Cummins Inc.
Box 3005
Columbus, IN 47202-3005
U.S.A.
cummins.com
SP-95155
Bulletin 6451105 Produced in U.S.A. Rev. 1/24
©2024 Meritor, Inc.
)LUHDQG5HVFXH$SSDUDWXV
Coverage:
7KUHH
<HDU0DWHULDODQG:RUNPDQVKLS
0HULWRU:DEFR$%6%UDNH6\VWHP
Limited Warranty
Notwithstanding anything to the contrary herein, Pierce makes no warranty whatsoever as to:
The Meritor Wabco ABS brake system shall be covered by
Meritor Wabco as indicated in the attached Meritor Wabco warranty coverage description
/,0,7(':$55$17<
(b) any vehicle, chassis, or component, part, attachment or accessory damaged by misuse, neglect, fire, exposure to severe environmental or chemical conditions, acidic environment, improper maintenance, accident, crash, or force majeure such as natural disaster, lightning, earthquake, windstorm, hail, flood, war or riot; Subject to the limitations and exclusions set forth below, Pierce Manufacturing provides the following warranty to the Buyer:
(c) any vehicle, chassis or component, part, attachment or accessory that has been repaired, altered or assembled in any way by any person or entity other than Pierce which, in the sole judgment of Pierce, adversely affects the performance, stability or purpose for which it was manufactured; or
(a) any integral parts, components, attachments or trade accessories of or to the product that are not manufactured by Pierce, including but not limited to engines, transmissions, drivelines, axles, water pumps and generators; with respect to all such parts, components, attachments and accessories, Pierce shall assign to Buyer the applicable warranties, if any, made by the respective manufacturers thereof; The date of the original purchase invoice (issued when the product ships from the factory). Warranty Begins:
(d) products or parts which may in the ordinary course wear out and have to be replaced during the warranty period, including, but not limited to, tires, fluids, gaskets and light bulbs. Pierce assumes no responsibility for the assembly of its parts or subassemblies into finishing products or vehicles unless the assembly is performed by Pierce.
Three (3) Year Warranty Period
Ends After:
The original purchaser may void this warranty in part or in its entirety if the product is repaired or replaced (a) without prior written approval of the Pierce Customer Service Department; or (b) at a facility which has not been approved by Pierce as to technical This limited warranty shall apply only if the product is properly maintained in accordance with Pierce's maintenance instructions and manuals and is used in service which is normal to the particular model. Normal service means service which does not subject the product to stresses or impacts greater than normally result from careful use. If the Buyer discovers a defect or nonconformity, it must notify Pierce in writing within thirty (30) days after the date of discovery, but in any event prior to the expiration of the warranty period.
THIS LIMITED WARRANTY MAY NOT BE ASSIGNED OR OTHERWISE
TRANSFERRED BY THE BUYER TO ANY SUBSEQUENT USER OR PURCHASER OR TO ANY OTHER PERSON OR ENTITY.
The exclusions listed in the attached Meritor Wabco warranty description shall apply.
Conditions and
Exclusions:
See Also
Paragraphs
2 thru 4
(;&/86,212)&216(48(17,$/$1',1&,'(17$/'$0$*(6
Notwithstanding anything to the contrary herein or in any agreement between Pierce and Buyer, IN NO EVENT SHALL PIERCE BE LIABLE FOR ANY CONSEQUENTIAL,
INCIDENTAL, SPECIAL, INDIRECT, OR PUNITIVE DAMAGES WHATSOEVER,
WHETHER ARISING OUT OF BREACH OF CONTRACT, WARRANTY, TORT (INCLUDING NEGLIGENCE AND STRICT LIABILITY) OR OTHER THEORY OF LAW
OR EQUITY, WITH RESPECT TO VEHICLES OR OTHER PRODUCTS SOLD BY
PIERCE, OR THEIR OPERATION OR FAILURE TO OPERATE, OR ANY DEFECTS
THEREIN, OR ANY UNDERTAKINGS, ACTS OR OMISSIONS RELATED THERETO,
REGARDLESS OF WHETHER PIERCE HAS BEEN INFORMED OF THE
POSSIBILITY OF ANY SUCH DAMAGES. Without limiting the generality of the foregoing, Pierce specifically disclaims any liability for property or personal injury damages, penalties, damages for lost profits or revenues, loss of vehicles or products or any associated equipment, cost of substitute vehicles or products, down-time, delay damages, any other types of economic loss, or for any claims by any third party for any such damages.
If the product fails to conform to the warranty set forth in paragraph 1 during the warranty period, and such nonconformity is not due to misuse, neglect, accident or improper maintenance, Buyer must notify Pierce within the time period specified in paragraph 1, and shall make the product available for inspection by Pierce or its designated agent. At the request of Pierce, any allegedly defective product shall be returned to Pierce by Buyer for examination and/or repair. Buyer shall be responsible for the cost of such transportation, and for risk of loss of or damage to the product during transportation.
Within a reasonable time, Pierce shall repair or replace (at Pierce's option and expense) any nonconforming or defective parts. Repair or replacement shall be made only by a facility approved in advance in writing by Pierce. THIS REMEDY SHALL BE THE EXCLUSIVE AND SOLE REMEDY FOR ANY BREACH OF WARRANTY.
%8<(5
6(;&/86,9(5(0('<
Note: Any Surety Bond, if a part of the sale of the vehicle as to which this limited warranty is provided, applies only to this Pierce Basic One Year Limited Warranty for such vehicle, and not to other warranties made by Pierce in a separate document (if any) or to the warranties (if any) made by any manufacturer (other than Pierce) of any part, component, attachment or accessory that is incorporated into or attached to the vehicle. 2/25/2013 WA0232
THE WARRANTY SET FORTH IN PARAGRAPH 1 IS THE SOLE AND EXCLUSIVE WARRANTY GIVEN BY PIERCE. PIERCE HEREBY DISCLAIMS AND EXCLUDES
ALL OTHER WARRANTIES, WHETHER EXPRESS, IMPLIED OR STATUTORY,
INCLUDING WITHOUT LIMITATION ANY WARRANTY OF MERCHANTABILITY, ANY
WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.
',6&/$,0(562):$55$17,(6
capability. Any repairs, modifications, alterations or aftermarket parts added after manufacture without the authorization of Pierce may void this warranty.
WARRANTY
Warranty coverage is essential to protecting your investment. But understanding the full details of your coverage can be challenging. This straightforward approach allows you, our valued customer, to better understand how your specific vehicle applications will be covered in your region. Our component warranty coverage is provided according to vocation/usage categories listed below. • Linehaul covers high mileage operation (over 60,000 miles/year) on well-maintained major highways of concrete or asphalt construction.
• General Service covers moderate mileage operations (less than 60,000 miles/year) on well-maintained public roads (less than 10 percent off-road) typically with less than three (3) stops per mile. • Heavy Service (Vocational) covers vehicles with more than 10 percent off-road OR moderate to frequent starts/stops typically with more than three (3) stops per mile.
• Off-Highway Service covers lower mileage operations. Vehicles are not typically licensed for highway use. • The standard aftermarket warranty for WABCO products - including WABCO Original parts, WABCO Reman Solutions, ProVia quality aftermarket parts and WABCO retrofit solutions - is one year, parts only from in-service date when purchased from ZF distributor networks or its affiliates and/or subsidiaries.
MODEL YEAR 2021 VEHICLES
How to Read Warranty Coverage (Example)
Number of Years Mileage (in thousands) Unl=Unlimited P=Parts Only P&L=Parts & Labor 3 300 P
WARRANTY - MODEL YEAR 2021 VEHICLES
¹ ZF and WABCO branded components. 2
WABCO compressors installed on Cummins, Mercedes, and DDC engines are not warranted or serviced by ZF. Please contact your respective dealer/distributor of those engines for warranty and servicing. 3 An extended warranty of 4/400/P will apply when a WABCO Trailer Control Line Filter is used in combination with a WABCO Trailer ABS valve.
• Aerial Ladder Truck
• Aerial Platform
• Ambulance
• Auto Hauler
• Beverage Truck
• Bulk Hauler
• Chip Hauler (Truck)
• Cross Country Coach
• Doubles
• Flatbed
• Front Engine Commercial
Chassis
• Front Engine Integral
Coach
• General Freight
• Grain Hauler
• Intercity Coach
• Intermodal Chassis
• Livestock Hauler
• Meat Packer
• Moving Van
• Municipal Truck
• Pipe Hauler
• Platform Auto Hauler
• Pumper
• Rear Engine Integral Coach
• Recreational Vehicles
• Refrigerated Freight
• School Bus
• Stake Truck
• Tanker
• Tanker Truck
• Triples
• Tour Bus
• Wrecker
LINEHAUL/GENERAL SERVICE VEHICLES
LINEHAUL/GENERAL SERVICE WARRANTY INFORMATION
LINEHAUL TYPICALLY IS
• High mileage operation (over 60,000 miles/year)
• Well maintained major highways of concrete or
asphalt construction
GENERAL SERVICE TYPICALLY IS
• Moderate mileage operations (less than 60,000 miles/year) • Well maintained public roads (less than 10% off-road) • Less than three (3) stops per mile
WABCO Components1
Air Management
Air Brake Valves
Trailer Lift Axle Control Valve 1/100/P&L
Trailer Control Line Filter3
Air Compressors (ALL)2 2/200/P&L
Air Dryers (ALL) 3/300/P&L
Aerodynamics
OptiFlow® TrailerSkirt 2/UnU/P
OptiFlow® Trailer Tail and AutoTail 2/UnI/P
Braking Systems
ABS (Anti-Lock Braking System) Air
3/300/P&L
ABS (Anti-Lock Braking System) Hydraulic
Electronic Braking System (EBS)
Electronic Stability Control (ESC)
Roll Stability Control (RSS)
Trailer Roll Stability Support (RSS)
Trailer ABS (Anti-Lock Braking System)3
Driveline Suspension Control
Clutch Controls 2/200/P&L
Leveling Valves
1/100/P&L
OptiRide® Automated Manual Transmission (AMT)
OptiRide® Electronically Controlled Air Suspension
(ECAS) 3/300/P&L
WABCO Components1 (cont.)
Safety
OnGuardACTIVE®
3/300/P&L
OnLane®
OnLaneALERT®
OnSide®
Trailer SafeStart™
Trailer TailGUARD™
Telematics
TrailerCAST™ Telematics Device 3/300/P&L
Wheel End Solutions
EasyFit™ Slack Adjuster 6/600/P
MAXXUS™ Truck Air Disc Brake 5/500/P&L
IVTM - Wheel Module 6/P
IVTM - All Other Products 2/P
Pan 17 and 19 Air Disc Brake 2/Unl/P and
1/Unl/L
Pan 22 Air Disc Brake 5/500/P and 1/L
TRISTOP™ D Actuator w/ IBV or IRB 6/600/P
TRISTOP™ D Actuator 3/300/P
UNISTOP™ Actuator 2/200/P
Trailer MAXX22T™ Air Disc Brake 5/500/P and 1/L
1 ZF and WABCO branded components. 2 WABCO compressors installed on Cummins, Mercedes, and DDC engines are not warranted or serviced by ZF. Please contact your respective dealer/distributor of those engines for warranty and servicing. 3 An extended warranty of 4/400/P will apply when a WABCO Trailer Control Line Filter is used in combination with a WABCO Trailer ABS valve.
WABCO Components1
Air Management
Air Brake Valves
1/100/P&L Air Compressors (ALL)2
Air Dryers (ALL)
Trailer Control Line Filter3
Braking Systems
ABS (Anti-Lock Braking System) Air 3/300/P&L
ABS (Anti-Lock Braking System) Hydraulic 2/200/P&L
Electronic Braking System (EBS)
3/300/P&L
Electronic Stability Control (ESC)
Trailer ABS Valve3
Roll Stability Control (RSS)
Trailer Roll Stability Support (RSS)
Driveline Suspension Control
OptiRide® Electronically Controlled Air Suspension
(ECAS) 2/200/P&L
Leveling Valves 1/100/P&L
Clutch Controls 2/200/P&L
Safety
OnGuardACTIVE®
3/300/P&L
OnLane®
OnLaneALERT®
OnSide®
Trailer SafeStart™
Trailer TailGUARD™
Telematics
TrailerCAST™ Telematics Device 3/300/P&L
Wheel End Solutions
EasyFit™ Slack Adjuster 2/200/P
MAXXUS™ Air Disc Brake 1/Unl/P&L
IVTM - Wheel Module 6/P
IVTM - All Other Products 2/P
Pan 22, 19 and 17 Air Disc Brake 1/Unl/P&L
Trailer MAXX22T™ 1/Unl/P&L
TRISTOP™ D Actuator w/ IBV 3/Unl/P
TRISTOP™ D Actuator 2/200/P
UNISTOP™ Actuator 1/100/P
• Airport Rescue Fire (ARF)
• Airport Shuttle
• Asphalt Truck
• Block Truck
• Bottom Dump Trailer
Combination
• Cementing Vehicle
• City Bus
• Commercial Pick-Up
• Concrete Pumper
• Construction Material Hauler
• Crash Fire Rescue (CFR)
• Mixer
• Demolition
• Drill Rig
• Dump
• Emergency Service
• Equipment Hauling
• Flatbed Trailer Hauler
• Flatbed Truck
• Fracturing Truck
• Front Loader
• Geophysical Exploration
• Hopper Trailer Combinations
• Landscaping Truck
• Liquid Waste Hauler
• Log Hauling
• Lowboy
• Michigan Special
Gravel Trains
• Michigan Special
Log Hauler
• Michigan Special
Steel Hauler
• Michigan Special
Waste Vehicle
• Municipal Dump
• Newspaper Delivery
• Package Delivery
• Pick-up and Delivery
• Rapid Intervention
Vehicle (RIV)
• Rear Loader
• Recycling Truck
• Residential Pick-Up/Waste
• Rigging Truck
• Roll-Off
• Scrap Truck
• Semi-End Dump
• Sewer/Septic Vacuum
• Shuttle Bus
• Side Loader
• Snowplow/Snowblower
• Steel Hauling
• Tanker
• Tank Truck
• Tractors with Pole Trailers
• Tractor/Trailer with Jeeps
• Transfer Dump
• Transfer Vehicle
• Transit Bus
• Trolley
• Utility Truck
• Winch Truck
HEAVY SERVICE VEHICLES
HEAVY SERVICE (VOCATIONAL) WARRANTY INFORMATION
HEAVY SERVICE TYPICALLY IS
• On/Off road vocations (10% or more off-road) OR
• Moderate to frequent starts/stops typically more than three (3) stops per mile
WARRANTY - MODEL YEAR 2021 VEHICLES
INDUSTRIAL AND OFF-HIGHWAY SERVICE
TYPICALLY IS
• Low mileage operation3
• Vehicles are not typically licensed for highway use
¹ ZF and WABCO branded components. 2 WABCO compressors installed on Cummins, Mercedes, and DDC engines are not warranted or serviced by ZF. Please contact your respective dealer/distributor of those engines for warranty and servicing. 3 Equivalent hours of service limit: 2,000 hours for all components.
INDUSTRIAL/OFF-HIGHWAY SERVICE WARRANTY INFORMATION
WABCO Components1
Air Management
Air Brake Valves
Air Compressors (ALL)2 2/Unl/P
Air Dryers (ALL)
Brake Actuation
Air/Hydraulic Actuators
2/Unl/P
Master Cylinders
Remote Actuators
Slave and Wheel Cylinders
Two Fluid Actuators
Brake Locks
Brake Locks (ALL)
Electric Brake Locks 2/Unl/P
Lever Locks
Braking Systems
ABS (Anti-Lock Braking System) Air 1/100/P&L
ABS (Anti-Lock Braking System) Hydraulic
Driveline Suspension Control
Clutch Controls
1/100/P&L
Leveling Valves
Electrohydraulics & Controls
Electronic Pedals
Electrohydraulic Brake Valves (EBV) 2/Unl/P
Pressure Switches
Hydraulic Braking Solutions
Accumulator Charging Valves
Hydraulic Throttle Controls and Switches 2/Unl/P
Modulating Brake Valves
Wheel End Solutions
EasyFit™ Slack Adjuster 2/200/P
Caliper Disc Brakes 2/Unl/P
MAXXUS™ Air Disc Brake 1/Unl/P&L
Multiple Disc Brakes 2/Unl/P
IVTM - Wheel Module 6/P
IVTM - All Other Products 2/P
Pan 22, 19 and 17 Air Disc Brake 1/Unl/P&L
TRISTOP™ D Actuator w/ IBV 3/Unl/P
TRISTOP™ D Actuator 2/200/P
UNISTOP™ Actuator 1/100/P
Market Common Application Types
Agriculture
Fertilizer Spreader, Tractor, Heavy Duty Ag
Trailers, Harvester, Sprayer, Skid Loader, Silage
Bagger, Slurry Wagons, Grain Cart
Airport Support
Pushback Tractor, Towing Tugs, Aircraft Tow
Tractor, Refueling Trucks, Food Service Trucks,
Baggage Tractors, De-Icing Equipment,
Runway Clearing Equipment
Construction
All-Terrain Crane, Rough Terrain Crane,
Excavator, Compactor, Wheel Loader, Road
Roller, Motor Grader, Articulated Dump Truck,
Rubber Tire Road Roller, Backhoe Loaders,
Haul Trucks, Scraper Rough Terrain Forklifts,
Trenchers, Drills
Forestry Logging Forwarder, Kidder, Loaders, Yard
Forklifts, Harvesters Fellers
Material Handling
Port Tractor, Rail Yard Spotter, Stevedoring
Tractor, Trailer Spotter, Yard Jockey, Scissor
Lift, Straddle Carrier, Manlift, Forklift, Boom Lift
Telebandlers, Aerial Work Platforms
Mining
Specialized Mining, Excavator, Haul Truck,
Underground Loader, Service Trucks, Wheel
Loaders, Scrapers, Load Haul Dumps,
Personnel Transports, Bolters, Scalers
Municipal
Street Sweeper, Utility Tractor, Utility Trucks,
Tree Trimmers, Dump Trucks, Tow Trucks, Flat
Bed Trucks, Winch Applications
Oil & Gas
Fracturing Trailer, Injecter Heads, Top Drives,
Jack/Lift Boats, Wireline Trucks, Load-On /
Load-Off
Rail
Railcar Mover, Track Layers, Grinders, Platform
Crane, Locomotive Railcars, Ballast Equipment,
Winch Applications
ABS, ELECTRONIC STABILITY CONTROL (ESC),
ROLL STABILITY CONTROL (RSC), OPTIRIDE®,
ONGUARD® AND ONLANE®, COLLECTIVELY
“ELECTRONICS”
Failure of electronic components due to overvoltage
condition, improper grounding, electrostatic discharge
(ESD), improper shielding, electromagnetic interference (EMI), or other wiring or installation issues. Malfunctions and failure codes caused by other electronic subsystem failures (data bus, engine, transmission, dashboard, etc.)
HYDRAULIC COMPONENTS
For certain components, brake fluid DOT3 or DOT4 is
used as the operating medium. Use of any other fluid will void all warranties associated with that component. For hydraulic braking applications the brake fluid is considered a maintenance item. Maintenance intervals are listed in TB1367.
COVERAGE LIMITATIONS
PRODUCT DESCRIPTION
ALL PRODUCTS
Any claim beyond 60 days from date of repair will not be accepted or honored under this warranty program.
Products purchased on an incomplete vehicle (glider) are limited to one year, 1/Unl/P.
For vehicles that operate full- or part-time outside of the United States and Canada, a 1-Year/Unlimited Miles parts only (1/Unl/P) will apply.
TOOLBOX PLUS™ DIAGNOSTIC SOFTWARE
Proper diagnostics of WABCO Electronics may require the latest version of TOOLBOX PLUS™. Additional labor due
to use of an outdated version of TOOLBOX™ software
and/or the time to purchase or install the latest version of TOOLBOX PLUS™ are not covered under product
warranty.
TERMS AND CONDITIONS
COVERAGE EXCLUSIONS
PRODUCT DESCRIPTION
ALL PRODUCTS
This Warranty shall not apply to the following, but not limited to: (1) damage to the product or its component
parts caused by incorrect use, installation, maintenance or repair, including without limitation (a) improper fit of mating components or brackets, damaged threads, cut, broken,
chafed, pinched or otherwise damaged wiring (sensors,
harnesses and connectors), (b) sensors damaged during
removal when seized in block, or associated with sensor adjustments/ alignments, and (c) damage resulting from the use or installation of non-genuine WABCO components or
materials; (2) damage to the product, its component parts, or diminished product or component part performance due to incorrect operation, deviation from approved conditions or misapplication; (3) any unauthorized disassembly of the product or its component parts including without limitation (a) obliterated, defaced or missing WABCO or WABCO
name plate, serial numbers or label identifying the device as a ZF product or WABCO component, (b) changes to sealed
adjusting screws, and (c) opening or attempted repair of non-serviceable components; (4) malfunction
of the component due to internal contamination of the
vehicle system including without limitation (a) water and other contamination damage that is due to the use of a
non-genuine air dryer cartridge or (b) valve failures due to contamination in air system, (5) complaints associated
with noise, (6) damage resulting from corrosion (including oxidation of electrical devices and connections).
AIR DRYERS
Mounting brackets (see vehicle OEM). Desiccant cartridge housing only.
AIR SYSTEM COMPONENTS
Normal wear items; Gladhand seals, dash valve knobs,
valve actuation handles, treadles, pedals.
WARRANTY - MODEL YEAR 2021 VEHICLES
(1) What is Covered by this Commercial Warranty?
ZF CV Systems North America LLC and its North American
subsidiaries and affiliates (ZF) warrant to the owner (“Owner”) that the components listed in this publication, which have been installed by an Original Equipment Manufacturer (“OEM”) as original equipment will be free from defects in material and workmanship. This warranty coverage begins from the original in-service date to the limits provided and runs concurrently with any warranties provided by OEMs and/or any distribution agreements and/or any service contracts that cover the components listed in this publication, if any. If the components listed in this publication are covered by an OEM warranty and/or service contract, then the OEM’s warranty and/ or service contract shall supersede ZF’s warranty and Owner shall comply with all OEM’s warranty and/or service contract requirements for claims under such OEM’s warranty and/or service contract until those agreements expire.
Once those agreements expire and provided the ZF warranty has not expired under the terms stated above, the ZF warranty will be in effect until its expiration date.
Warranty coverage ends at the expiration of the applicable time period from the date of vehicle purchase by the first Owner, or, the applicable mileage limitation, whichever occurs first. Duration of coverage varies by component and vocation as detailed previously in this publication.
Some components are warranted for parts only and the Owner must pay any labor costs associated with the repair or replacement of the component. Other components are warranted for both parts and reasonable labor to repair or replace the subject component.
Additional diagnostic time due to use of an outdated version of TOOLBOX™, time to purchase or install latest version of TOOLBOX™ are the responsibility of the authorized ZF distributor networks and are not covered under product warranty. Components installed as replacements under this warranty are warranted only for the remainder of the original period of time or mileage under the original warranty. (2) Designation of Vocational Use Required. To obtain warranty coverage, each Owner must notify ZF through the OEM new truck and/or trailer dealer of the intended vocational use of the vehicle into which the WABCO components have been incorporated prior to the vehicle inservice date. This notification may be accomplished by registering the vehicle through your OEM new truck and/or trailer dealer or with ZF directly. Failure to notify ZF of (I) the intended vocational use of the vehicle or (II) a change in vocational use from that which was originally designated, will result in the application of a one year, unlimited mileage, parts only warranty (1/Unl/P) from the initial inservice date. A second Owner and each subsequent Owner must also notify ZF as to the intended vocational use of the vehicle. This notification can be sent directly to ZF or through
the OEM new truck and/or trailer dealer. The duration and mileage coverage of this warranty cannot exceed the coverage extended to the first Owner after his or her initial designation of vocational use. Coverage under ZF’s warranty requires that the application of products be properly approved pursuant to OEM and ZF, approvals. (3) What is the Cost of this Warranty? There is no charge to the Owner for this warranty.
(4) What is not Covered by this Warranty? In addition to the items listed on "Coverage Exclusions," this warranty does not cover normal wear and tear, or service items; nor does it cover a component that fails, malfunctions or is damaged as a result of (a) improper handling, storage, installation, adjustment, repair or modification including the use of unauthorized attachments or changes or modification in the vehicle’s configuration, usage, or vocation from that which was originally approved by ZF, (b) accident, fire or other casualty, natural disaster, road debris, negligence, misuse, abuse, or improper use (including loading beyond the specified maximum vehicle weight or altering engine power settings to exceed the brake system capacity), or (c) improper or insufficient maintenance (including deviation from maintenance intervals, approved lubricants, or lube levels). This warranty does not cover any component or part that is not sold by ZF. (5) To obtain service. If the owner discovers within the applicable coverage period a defect in material or workmanship, the Owner must promptly give notice to either ZF or the dealer from which the vehicle was purchased. To obtain service, the vehicle must be taken to any participating OEM dealer or ZF distributor networks' servicer. The dealer or ZF authorized servicer will inspect the vehicle and contact ZF for an evaluation of the claim. When authorized by ZF, the dealer or ZF authorized servicer will repair or replace during the term of this warranty any defective WABCO component covered by this warranty. (6) Disclaimer of Warranty and Limitation of remedies. TO THE MAXIMUM
EXTENT PERMITTED BY LAW, THE LIMITED WARRANTY SET
FORTH HEREIN IS EXCLUSIVE AND IS IN LIEU OF ALL OTHER
WARRANTIES, EXPRESS OR IMPLIED, ARISING BY OPERATION OF
LAW OR OTHERWISE, INCLUDING, WITHOUT LIMITATION, ANY
IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE AND/OR WARRANTY FOR HIDDEN OR
LATENT DEFECTS, AND IN NO EVENT WILL ZF OR ANY OF ITS
AFFILIATES BE LIABLE FOR DIRECT, INDIRECT, INCIDENTAL,
PROGRESSIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY
KIND.
TERMS AND CONDITIONS
(7) Legal action. Any legal action or claim arising from or related to this Warranty, in contract or otherwise, must be commenced within one year from the accrual of that cause of action, or be barred forever. Any dispute arising in connection with this agreement shall be governed by and construed according to the laws of the State of Michigan and be brought, heard and determined exclusively in either the Circuit Court for the County of Oakland, State of Michigan or the United States District Court for the Eastern District of Michigan. The parties stipulate that the referenced venues are convenient.
(8) Remedy. The exclusive remedy under this warranty shall be the repair or replacement of the defective component at ZF's option. ZF reserves the right to require that all applicable covered components are available and/or returned to ZF for review
and evaluation. THE MAXIMUM LIABILITY, IF ANY, OF ZF FOR ALL
DAMAGES, INCLUDING WITHOUT LIMITATION CONTRACT
DAMAGES, BREACH OF WARRANTY, NEGLIGENCE, STRICT
LIABILITY, OR OTHER TORT, IS LIMITED TO AN AMOUNT NOT TO EXCEED THE PURCHASE PRICE OF THE PRODUCT and where
indicated in the product and application warranty information above, the inclusion of labor is limited to the standard repair time. THE
PARTIES ACKNOWLEDGE AND AGREE THAT THE LIMITATION
OF DAMAGES PROVISION SET FORTH IN THIS PARAGRAPH
SURVIVES BETWEEN THE ORIGINAL END USER AND ZF EVEN IF
THE EXCLUSIVE REMEDY SET FORTH ABOVE IS DEEMED TO FAIL
OF ITS ESSENTIAL PURPOSE. ZF may change the design or make improvements to its Products without incurring any warranty obligation for previously manufactured Product .
(9) Entire Agreement. This is the entire agreement between ZF and the Owner about warranty and no, ZF employee, or dealer is authorized to make any additional warranty on behalf of ZF unless in writing and signed by an authorized representative of ZF.
About ZF Friedrichshafen AG
ZF is a global technology company and supplies systems for passenger cars, commercial vehicles and industrial technology, enabling the next generation of mobility. ZF allows vehicles to see, think and act. In the four technology domains Vehicle Motion Control, Integrated Safety, Automated Driving, and Electric Mobility, ZF offers comprehensive solutions for established vehicle manufacturers and newly emerging transport and mobility service providers. ZF electrifies different kinds of vehicles. With its products, the company contributes to reducing emissions and protecting the climate.
ZF, which acquired WABCO Holdings Inc. on May 29, 2020, now has 160,000 employees worldwide with approximately 260 locations in 41 countries. In 2019, the two then-independent companies achieved sales of €36.5 billion (ZF) and $3.4 billion (WABCO). For more information, visit: www.wabco-na.com
© 2021 ZF CV Systems North America LLC - All rights reserved - SP1375 / 2.2021 For further product details contact your distributor or the WABCO Customer Care Center at 855-228-3203.
Note: Any Surety Bond, if a part of the sale of the vehicle as to which this limited warranty is provided, applies only to this Pierce Basic One Year Limited Warranty for such vehicle, and not to other warranties made by Pierce in a separate document (if any) or to the warranties (if any) made by any manufacturer (other than Pierce) of any part, component, attachment or accessory that is incorporated into or attached to the vehicle. 2/8/2010 WA0012
1. LIMITED WARRANTY
THE WARRANTY SET FORTH IN PARAGRAPH 1 IS THE SOLE AND EXCLUSIVE WARRANTY GIVEN BY PIERCE. PIERCE HEREBY DISCLAIMS AND EXCLUDES ALL
OTHER WARRANTIES, WHETHER EXPRESS, IMPLIED OR STATUTORY,
INCLUDING WITHOUT LIMITATION ANY WARRANTY OF MERCHANTABILITY, ANY
WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.
2. DISCLAIMERS OF WARRANTIES
The original purchaser may void this warranty in part or in its entirety if the product is repaired or replaced (a) without prior written approval of the Pierce Customer Service Department; or (b) at a facility which has not been approved by Pierce as to technical capability. Any repairs, modifications, alterations or aftermarket parts added after manufacture without the authorization of Pierce may void this warranty.
This limited warranty shall apply only if the product is properly maintained in accordance with Pierce's maintenance instructions and manuals and is used in service which is normal to the particular model. Normal service means service which does not subject the product to stresses or impacts greater than normally result from careful use. If the Buyer discovers a defect or nonconformity, it must notify Pierce in writing within thirty (30) days after the date of discovery, but in any event prior to the expiration of the warranty period.
THIS LIMITED WARRANTY MAY NOT BE ASSIGNED OR OTHERWISE
TRANSFERRED BY THE BUYER TO ANY SUBSEQUENT USER OR PURCHASER OR TO ANY OTHER PERSON OR ENTITY.
This warranty applies only to the cab tubular support and mounting structures and other structural components of the cab of the vehicle model, as identified in the Pierce
specifications for the Fire and Rescue Apparatus.
This warranty does not apply to damage caused by corrosion.
Conditions and
Exclusions:
See Also
Paragraphs
2 thru 4
Limited Warranty
Subject to the limitations and exclusions set forth below, Pierce Manufacturing provides the following warranty to the Buyer:
(c) any vehicle, chassis or component, part, attachment or accessory that has been repaired, altered or assembled in any way by any person or entity other than Pierce which, in the sole judgment of Pierce, adversely affects the performance, stability or purpose for which it was manufactured; or
(a) any integral parts, components, attachments or trade accessories of or to the product that are not manufactured by Pierce, including but not limited to engines, transmissions, drivelines, axles, water pumps and generators; with respect to all such parts, components, attachments and accessories, Pierce shall assign to Buyer the applicable warranties, if any, made by the respective manufacturers thereof; Notwithstanding anything to the contrary herein, Pierce makes no warranty whatsoever as to:
Fire and Rescue Apparatus
Coverage:
Ten (10) Year Structural Integrity
Custom Cab
Ten (10) Years
- or -
100,000 Miles
Warranty Period
Ends After:
The date of the original purchase invoice (issued when the product ships from the factory). Warranty Begins:
The Pierce Custom Cab shall be free from structural failures caused by defects in material and workmanship
(d) products or parts which may in the ordinary course wear out and have to be replaced during the warranty period, including, but not limited to, tires, fluids, gaskets and light bulbs. Pierce assumes no responsibility for the assembly of its parts or subassemblies into finishing products or vehicles unless the assembly is performed by Pierce. (b) any vehicle, chassis, or component, part, attachment or accessory damaged by misuse, neglect, fire, exposure to severe environmental or chemical conditions, acidic environment, improper maintenance, accident, crash, or force majeure such as natural disaster, lightning, earthquake, windstorm, hail, flood, war or riot;
4. EXCLUSION OF CONSEQUENTIAL AND INCIDENTAL DAMAGES.
Notwithstanding anything to the contrary herein or in any agreement between Pierce and Buyer, IN NO EVENT SHALL PIERCE BE LIABLE FOR ANY CONSEQUENTIAL,
INCIDENTAL, SPECIAL, INDIRECT, OR PUNITIVE DAMAGES WHATSOEVER,
WHETHER ARISING OUT OF BREACH OF CONTRACT, WARRANTY, TORT (INCLUDING NEGLIGENCE AND STRICT LIABILITY) OR OTHER THEORY OF LAW
OR EQUITY, WITH RESPECT TO VEHICLES OR OTHER PRODUCTS SOLD BY
PIERCE, OR THEIR OPERATION OR FAILURE TO OPERATE, OR ANY DEFECTS
THEREIN, OR ANY UNDERTAKINGS, ACTS OR OMISSIONS RELATED THERETO,
REGARDLESS OF WHETHER PIERCE HAS BEEN INFORMED OF THE POSSIBILITY OF ANY SUCH DAMAGES. Without limiting the generality of the foregoing, Pierce specifically disclaims any liability for property or personal injury damages, penalties, damages for lost profits or revenues, loss of vehicles or products or any associated equipment, cost of substitute vehicles or products, down-time, delay damages, any other types of economic loss, or for any claims by any third party for any such damages.
If the product fails to conform to the warranty set forth in paragraph 1 during the warranty period, and such nonconformity is not due to misuse, neglect, accident or improper maintenance, Buyer must notify Pierce within the time period specified in paragraph 1, and shall make the product available for inspection by Pierce or its designated agent. At the request of Pierce, any allegedly defective product shall be returned to Pierce by Buyer for examination and/or repair. Buyer shall be responsible for the cost of such transportation, and for risk of loss of or damage to the product during transportation.
Within a reasonable time, Pierce shall repair or replace (at Pierce's option and expense) any nonconforming or defective parts. Repair or replacement shall be made only by a facility approved in advance in writing by Pierce. THIS REMEDY SHALL BE THE EXCLUSIVE AND SOLE REMEDY FOR ANY BREACH OF WARRANTY.
3. BUYER'S EXCLUSIVE REMEDY.
4. EXCLUSION OF CONSEQUENTIAL AND INCIDENTAL DAMAGES.
Notwithstanding anything to the contrary herein or in any agreement between Pierce and Buyer, IN NO EVENT SHALL PIERCE BE LIABLE FOR ANY CONSEQUENTIAL,
INCIDENTAL, SPECIAL, INDIRECT, OR PUNITIVE DAMAGES WHATSOEVER,
WHETHER ARISING OUT OF BREACH OF CONTRACT, WARRANTY, TORT (INCLUDING NEGLIGENCE AND STRICT LIABILITY) OR OTHER THEORY OF LAW
OR EQUITY, WITH RESPECT TO VEHICLES OR OTHER PRODUCTS SOLD BY
PIERCE, OR THEIR OPERATION OR FAILURE TO OPERATE, OR ANY DEFECTS
THEREIN, OR ANY UNDERTAKINGS, ACTS OR OMISSIONS RELATED THERETO,
REGARDLESS OF WHETHER PIERCE HAS BEEN INFORMED OF THE POSSIBILITY OF ANY SUCH DAMAGES. Without limiting the generality of the foregoing, Pierce specifically disclaims any liability for property or personal injury damages, penalties, damages for lost profits or revenues, loss of vehicles or products or any associated equipment, cost of substitute vehicles or products, down-time, delay damages, any other types of economic loss, or for any claims by any third party for any such damages.
If the product fails to conform to the warranty set forth in paragraph 1 during the warranty period, and such nonconformity is not due to misuse, neglect, accident or improper maintenance, Buyer must notify Pierce within the time period specified in paragraph 1, and shall make the product available for inspection by Pierce or its designated agent. At the request of Pierce, any allegedly defective product shall be returned to Pierce by Buyer for examination and/or repair. Buyer shall be responsible for the cost of such transportation, and for risk of loss of or damage to the product during transportation.
Within a reasonable time, Pierce shall repair or replace (at Pierce's option and expense) any nonconforming or defective parts. Repair or replacement shall be made only by a facility approved in advance in writing by Pierce. THIS REMEDY SHALL BE THE EXCLUSIVE AND SOLE REMEDY FOR ANY BREACH OF WARRANTY.
3. BUYER'S EXCLUSIVE REMEDY.
Fire and Rescue Apparatus
Coverage:
Ten (10) Year Pro-Rated Paint and Corrosion
Cab
Ten (10) Years Warranty Period
Ends After:
The date of the original purchase invoice (issued when the product ships from the factory). Warranty Begins:
Exterior surfaces of the cab painted by Pierce shall be free from blistering, peeling, corrosion or any other adhesion defect caused by defective manufacturing methods or paint material selection.
(d) products or parts which may in the ordinary course wear out and have to be replaced during the warranty period, including, but not limited to, tires, fluids, gaskets and light bulbs. Pierce assumes no responsibility for the assembly of its parts or subassemblies into finishing products or vehicles unless the assembly is performed by Pierce. (b) any vehicle, chassis, or component, part, attachment or accessory damaged by misuse, neglect, fire, exposure to severe environmental or chemical conditions, acidic environment, improper maintenance, accident, crash, or force majeure such as natural disaster, lightning, earthquake, windstorm, hail, flood, war or riot; Limited Warranty
Subject to the limitations and exclusions set forth below, Pierce Manufacturing provides the following warranty to the Buyer:
(c) any vehicle, chassis or component, part, attachment or accessory that has been repaired, altered or assembled in any way by any person or entity other than Pierce which, in the sole judgment of Pierce, adversely affects the performance, stability or purpose for which it was manufactured; or
(a) any integral parts, components, attachments or trade accessories of or to the product that are not manufactured by Pierce, including but not limited to engines, transmissions, drivelines, axles, water pumps and generators; with respect to all such parts, components, attachments and accessories, Pierce shall assign to Buyer the applicable warranties, if any, made by the respective manufacturers thereof; Notwithstanding anything to the contrary herein, Pierce makes no warranty whatsoever as to:
Note: Any Surety Bond, if a part of the sale of the vehicle as to which this limited warranty is provided, applies only to this Pierce Basic One Year Limited Warranty for such vehicle, and not to other warranties made by Pierce in a separate document (if any) or to the warranties (if any) made by any manufacturer (other than Pierce) of any part, component, attachment or accessory that is incorporated into or attached to the vehicle. 2/8/2010 WA0055
1. LIMITED WARRANTY
THE WARRANTY SET FORTH IN PARAGRAPH 1 IS THE SOLE AND EXCLUSIVE WARRANTY GIVEN BY PIERCE. PIERCE HEREBY DISCLAIMS AND EXCLUDES ALL
OTHER WARRANTIES, WHETHER EXPRESS, IMPLIED OR STATUTORY,
INCLUDING WITHOUT LIMITATION ANY WARRANTY OF MERCHANTABILITY, ANY
WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.
2. DISCLAIMERS OF WARRANTIES
The original purchaser may void this warranty in part or in its entirety if the product is repaired or replaced (a) without prior written approval of the Pierce Customer Service Department; or (b) at a facility which has not been approved by Pierce as to technical capability. Any repairs, modifications, alterations or aftermarket parts added after manufacture without the authorization of Pierce may void this warranty.
This limited warranty shall apply only if the product is properly maintained in accordance with Pierce's maintenance instructions and manuals and is used in service which is normal to the particular model. Normal service means service which does not subject the product to stresses or impacts greater than normally result from careful use. If the Buyer discovers a defect or nonconformity, it must notify Pierce in writing within thirty (30) days after the date of discovery, but in any event prior to the expiration of the warranty period.
THIS LIMITED WARRANTY MAY NOT BE ASSIGNED OR OTHERWISE
TRANSFERRED BY THE BUYER TO ANY SUBSEQUENT USER OR PURCHASER OR TO ANY OTHER PERSON OR ENTITY.
This limited warranty is applicable to the vehicle in the following percentage costs of warranty repair, if any:
Topcoat Durability & Appearance: Gloss, Color Retention & Cracking
0-72 months 100%
73-96 months 50%
97-120 months 25%
Integrity of Coating System: Adhesion, Blistering/Bubbling 0-36 months 100%
37-84 months 50%
85-120 months 25%
Corrosion: Dissimilar Metal and Crevice
0-36 months 100%
37-48 months 50%
49-72 months 25%
73-120 months 10%
Corrosion Perforation
0-120 months 100%
This limited warranty applies only to exterior paint. Paint on the vehicle's interior is warranted only under the Pierce Basic One Year Limited Warranty.
Items not covered by this warranty include:
(a) Damage from lack of maintenance and cleaning (proper cleaning and maintenance procedures are detailed in the Pierce operation and maintenance manual).
(b) UV paint fade.
(c) Any cab not manufactured by Pierce.
Conditions and
Exclusions:
See Also
Paragraphs
2 thru 4
Note: Any Surety Bond, if a part of the sale of the vehicle as to which this limited warranty is provided, applies only to this Pierce Basic One Year Limited Warranty for such vehicle, and not to other warranties made by Pierce in a separate document (if any) or to the warranties (if any) made by any manufacturer (other than Pierce) of any part, component, attachment or accessory that is incorporated into or attached to the vehicle. 2/8/2010 WA0014
1. LIMITED WARRANTY
THE WARRANTY SET FORTH IN PARAGRAPH 1 IS THE SOLE AND EXCLUSIVE WARRANTY GIVEN BY PIERCE. PIERCE HEREBY DISCLAIMS AND EXCLUDES ALL
OTHER WARRANTIES, WHETHER EXPRESS, IMPLIED OR STATUTORY,
INCLUDING WITHOUT LIMITATION ANY WARRANTY OF MERCHANTABILITY, ANY
WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.
2. DISCLAIMERS OF WARRANTIES
The original purchaser may void this warranty in part or in its entirety if the product is repaired or replaced (a) without prior written approval of the Pierce Customer Service Department; or (b) at a facility which has not been approved by Pierce as to technical capability. Any repairs, modifications, alterations or aftermarket parts added after manufacture without the authorization of Pierce may void this warranty.
This limited warranty shall apply only if the product is properly maintained in accordance with Pierce's maintenance instructions and manuals and is used in service which is normal to the particular model. Normal service means service which does not subject the product to stresses or impacts greater than normally result from careful use. If the Buyer discovers a defect or nonconformity, it must notify Pierce in writing within thirty (30) days after the date of discovery, but in any event prior to the expiration of the warranty period.
THIS LIMITED WARRANTY MAY NOT BE ASSIGNED OR OTHERWISE
TRANSFERRED BY THE BUYER TO ANY SUBSEQUENT USER OR PURCHASER OR TO ANY OTHER PERSON OR ENTITY.
This limited warranty applies to all of the control modules for the Command Zone system, including the full color graphic displays. Related wire harnesses, cables and connectors are not covered under this limited warranty and are instead covered under the Pierce One Year Basic Apparatus Limited Warranty.
Conditions and
Exclusions:
See Also
Paragraphs
2 thru 4
Limited Warranty
Subject to the limitations and exclusions set forth below, Pierce Manufacturing provides the following warranty to the Buyer:
(c) any vehicle, chassis or component, part, attachment or accessory that has been repaired, altered or assembled in any way by any person or entity other than Pierce which, in the sole judgment of Pierce, adversely affects the performance, stability or purpose for which it was manufactured; or
(a) any integral parts, components, attachments or trade accessories of or to the product that are not manufactured by Pierce, including but not limited to engines, transmissions, drivelines, axles, water pumps and generators; with respect to all such parts, components, attachments and accessories, Pierce shall assign to Buyer the applicable warranties, if any, made by the respective manufacturers thereof; Notwithstanding anything to the contrary herein, Pierce makes no warranty whatsoever as to:
Fire and Rescue Apparatus
Coverage:
Five (5) Year Material and Workmanship
Command Zone Electronics
Five (5) Years Warranty Period
Ends After:
The date of the original purchase invoice (issued when the product ships from the factory). Warranty Begins:
Command Zone control modules shall be free from failures caused by defects in material and workmanship
(d) products or parts which may in the ordinary course wear out and have to be replaced during the warranty period, including, but not limited to, tires, fluids, gaskets and light bulbs. Pierce assumes no responsibility for the assembly of its parts or subassemblies into finishing products or vehicles unless the assembly is performed by Pierce. (b) any vehicle, chassis, or component, part, attachment or accessory damaged by misuse, neglect, fire, exposure to severe environmental or chemical conditions, acidic environment, improper maintenance, accident, crash, or force majeure such as natural disaster, lightning, earthquake, windstorm, hail, flood, war or riot;
4. EXCLUSION OF CONSEQUENTIAL AND INCIDENTAL DAMAGES.
Notwithstanding anything to the contrary herein or in any agreement between Pierce and Buyer, IN NO EVENT SHALL PIERCE BE LIABLE FOR ANY CONSEQUENTIAL,
INCIDENTAL, SPECIAL, INDIRECT, OR PUNITIVE DAMAGES WHATSOEVER,
WHETHER ARISING OUT OF BREACH OF CONTRACT, WARRANTY, TORT (INCLUDING NEGLIGENCE AND STRICT LIABILITY) OR OTHER THEORY OF LAW
OR EQUITY, WITH RESPECT TO VEHICLES OR OTHER PRODUCTS SOLD BY
PIERCE, OR THEIR OPERATION OR FAILURE TO OPERATE, OR ANY DEFECTS
THEREIN, OR ANY UNDERTAKINGS, ACTS OR OMISSIONS RELATED THERETO,
REGARDLESS OF WHETHER PIERCE HAS BEEN INFORMED OF THE POSSIBILITY OF ANY SUCH DAMAGES. Without limiting the generality of the foregoing, Pierce specifically disclaims any liability for property or personal injury damages, penalties, damages for lost profits or revenues, loss of vehicles or products or any associated equipment, cost of substitute vehicles or products, down-time, delay damages, any other types of economic loss, or for any claims by any third party for any such damages.
If the product fails to conform to the warranty set forth in paragraph 1 during the warranty period, and such nonconformity is not due to misuse, neglect, accident or improper maintenance, Buyer must notify Pierce within the time period specified in paragraph 1, and shall make the product available for inspection by Pierce or its designated agent. At the request of Pierce, any allegedly defective product shall be returned to Pierce by Buyer for examination and/or repair. Buyer shall be responsible for the cost of such transportation, and for risk of loss of or damage to the product during transportation.
Within a reasonable time, Pierce shall repair or replace (at Pierce's option and expense) any nonconforming or defective parts. Repair or replacement shall be made only by a facility approved in advance in writing by Pierce. THIS REMEDY SHALL BE THE EXCLUSIVE AND SOLE REMEDY FOR ANY BREACH OF WARRANTY.
3. BUYER'S EXCLUSIVE REMEDY.
Note: Any Surety Bond, if a part of the sale of the vehicle as to which this limited warranty is provided, applies only to this Pierce Basic One Year Limited Warranty for such vehicle, and not to other warranties made by Pierce in a separate document (if any) or to the warranties (if any) made by any manufacturer (other than Pierce) of any part, component, attachment or accessory that is incorporated into or attached to the vehicle. 1/11/2011 WA0188
1. LIMITED WARRANTY
THE WARRANTY SET FORTH IN PARAGRAPH 1 IS THE SOLE AND EXCLUSIVE WARRANTY GIVEN BY PIERCE. PIERCE HEREBY DISCLAIMS AND EXCLUDES ALL
OTHER WARRANTIES, WHETHER EXPRESS, IMPLIED OR STATUTORY,
INCLUDING WITHOUT LIMITATION ANY WARRANTY OF MERCHANTABILITY, ANY
WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.
2. DISCLAIMERS OF WARRANTIES
The original purchaser may void this warranty in part or in its entirety if the product is repaired or replaced (a) without prior written approval of the Pierce Customer Service Department; or (b) at a facility which has not been approved by Pierce as to technical capability. Any repairs, modifications, alterations or aftermarket parts added after manufacture without the authorization of Pierce may void this warranty.
This limited warranty shall apply only if the product is properly maintained in accordance with Pierce's maintenance instructions and manuals and is used in service which is normal to the particular model. Normal service means service which does not subject the product to stresses or impacts greater than normally result from careful use. If the Buyer discovers a defect or nonconformity, it must notify Pierce in writing within thirty (30) days after the date of discovery, but in any event prior to the expiration of the warranty period.
THIS LIMITED WARRANTY MAY NOT BE ASSIGNED OR OTHERWISE
TRANSFERRED BY THE BUYER TO ANY SUBSEQUENT USER OR PURCHASER OR TO ANY OTHER PERSON OR ENTITY.
This limited warranty does not apply to related wire
harnesses, cables, and connectors, which are covered by the Pierce one (1) year basic apparatus limited warranty.
Conditions and
Exclusions:
See Also
Paragraphs
2 thru 4
Limited Warranty
Subject to the limitations and exclusions set forth below, Pierce Manufacturing provides the following warranty to the Buyer:
(c) any vehicle, chassis or component, part, attachment or accessory that has been repaired, altered or assembled in any way by any person or entity other than Pierce which, in the sole judgment of Pierce, adversely affects the performance, stability or purpose for which it was manufactured; or
(a) any integral parts, components, attachments or trade accessories of or to the product that are not manufactured by Pierce, including but not limited to engines, transmissions, drivelines, axles, water pumps and generators; with respect to all such parts, components, attachments and accessories, Pierce shall assign to Buyer the applicable warranties, if any, made by the respective manufacturers thereof; Notwithstanding anything to the contrary herein, Pierce makes no warranty whatsoever as to:
Fire and Rescue Apparatus
Coverage:
54 Months Material and Workmanship
Camera System
Fifty - Four (54) months Warranty Period
Ends After:
Warranty Begins: The date of delivery.
This limited warranty covers repairs to correct any defect related to materials or workmanship of the Sharpvision
camera system installed on the apparatus occuring during the warranty period.
(d) products or parts which may in the ordinary course wear out and have to be replaced during the warranty period, including, but not limited to, tires, fluids, gaskets and light bulbs. Pierce assumes no responsibility for the assembly of its parts or subassemblies into finishing products or vehicles unless the assembly is performed by Pierce. (b) any vehicle, chassis, or component, part, attachment or accessory damaged by misuse, neglect, fire, exposure to severe environmental or chemical conditions, acidic environment, improper maintenance, accident, crash, or force majeure such as natural disaster, lightning, earthquake, windstorm, hail, flood, war or riot;
4. EXCLUSION OF CONSEQUENTIAL AND INCIDENTAL DAMAGES.
Notwithstanding anything to the contrary herein or in any agreement between Pierce and Buyer, IN NO EVENT SHALL PIERCE BE LIABLE FOR ANY CONSEQUENTIAL,
INCIDENTAL, SPECIAL, INDIRECT, OR PUNITIVE DAMAGES WHATSOEVER,
WHETHER ARISING OUT OF BREACH OF CONTRACT, WARRANTY, TORT (INCLUDING NEGLIGENCE AND STRICT LIABILITY) OR OTHER THEORY OF LAW
OR EQUITY, WITH RESPECT TO VEHICLES OR OTHER PRODUCTS SOLD BY
PIERCE, OR THEIR OPERATION OR FAILURE TO OPERATE, OR ANY DEFECTS
THEREIN, OR ANY UNDERTAKINGS, ACTS OR OMISSIONS RELATED THERETO,
REGARDLESS OF WHETHER PIERCE HAS BEEN INFORMED OF THE POSSIBILITY OF ANY SUCH DAMAGES. Without limiting the generality of the foregoing, Pierce specifically disclaims any liability for property or personal injury damages, penalties, damages for lost profits or revenues, loss of vehicles or products or any associated equipment, cost of substitute vehicles or products, down-time, delay damages, any other types of economic loss, or for any claims by any third party for any such damages.
If the product fails to conform to the warranty set forth in paragraph 1 during the warranty period, and such nonconformity is not due to misuse, neglect, accident or improper maintenance, Buyer must notify Pierce within the time period specified in paragraph 1, and shall make the product available for inspection by Pierce or its designated agent. At the request of Pierce, any allegedly defective product shall be returned to Pierce by Buyer for examination and/or repair. Buyer shall be responsible for the cost of such transportation, and for risk of loss of or damage to the product during transportation.
Within a reasonable time, Pierce shall repair or replace (at Pierce's option and expense) any nonconforming or defective parts. Repair or replacement shall be made only by a facility approved in advance in writing by Pierce. THIS REMEDY SHALL BE THE EXCLUSIVE AND SOLE REMEDY FOR ANY BREACH OF WARRANTY.
3. BUYER'S EXCLUSIVE REMEDY.
NEW PRODUCT WARRANTY
PARTICIPATING OEM SALES
DISTRIBUTOR SALES
LIMITED WARRANTY ON NEW ALLISON AUTOMATIC TRANSMISSIONS
USED IN EMERGENCY VEHICLE APPLICATIONS
Allison Transmission will provide for repairs or replacement, at its option, during the warranty period of each new Allison transmission listed below that is installed in an Emergency Vehicle in accordance with the following terms, conditions, and limitations.
WHAT IS COVERED
WARRANTY APPLIES — This warranty is for new Allison transmission models listed below installed in an Emergency Vehicle and is provided to the original and any subsequent owner(s) of the vehicle during the warranty period. REPAIRS COVERED — The warranty covers repairs or replacement, at Allison Transmission’s option, to correct any transmission malfunction resulting from defects in material or workmanship occurring during the warranty period. Needed repairs or replacements will be performed using the method Allison Transmission determines most appropriate under the circumstances. TOWING — Towing is covered to the nearest Allison Transmission Distributor or authorized Dealer only when necessary to prevent further damage to your transmission.
PAYMENT TERMS — Warranty repairs, including parts and labor, will be covered per the schedule shown in the chart contained in section “APPLICABLE MODELS, WARRANTY LIMITATIONS, AND ADJUSTMENT SCHEDULE.” OBTAINING REPAIRS — To obtain warranty repairs, take the vehicle to any Allison Transmission Distributor or authorized Dealer within a reasonable amount of time and request the needed repairs. A reasonable amount of time must be allowed for the Distributor or Dealer to perform necessary repairs.
TRANSMISSION REMOVAL AND REINSTALLATION — Labor costs for the removal and re-installation of the transmission, when necessary to make a warranty repair, are covered by this warranty. WARRANTY PERIOD — The warranty period for all coverages shall begin on the date the transmission is delivered to the first retail purchaser, with the following exception:
Demonstration Service - A transmission in a new truck or bus may be demonstrated to a total of 5000 miles (8000 kilometers).
If the vehicle is within this limit when sold to a retail purchaser, the warranty start date is the date of purchase. Normal warranty services are applicable to the demonstrating Dealer. Should the truck or bus be sold to a retail purchaser after these limits are reached, the warranty period will begin on the date the vehicle was first placed in demonstration service and the purchaser will be entitled to the remaining warranty.
APPLICABLE MODELS, WARRANTY LIMITATIONS, AND ADJUSTMENT SCHEDULE
WARRANTY LIMITATIONS
(Whichever occurs first)
ADJUSTMENT CHARGE TO BE
APPLICABLE PAID BY THE CUSTOMER
MODELS
Months
Transmission Miles
Or Kilometers Parts Labor
MT, MD
3000, 3200, 3500, 3700 0–24 No Limit No Charge No Charge HT with Hydraulic Controls 0–24 No Limit No Charge No Charge AT, 1000 Series, 2000 Series,
2400 Series 0–36 No Limit No Charge No Charge
HT with Electronic Controls 0–60 No Limit No Charge No Charge HD
1000 EVS, 2100 EVS, 2200 EVS
2350 EVS, 2500 EVS, 2550 EVS,
3000 EVS, 3500 EVS, 4000,
4000 EVS, 4500, 4500 EVS, 4700,
4700 EVS, 4800, 4800 EVS
0–60 No Limit No Charge No Charge
WHAT IS NOT COVERED
DAMAGE DUE TO ACCIDENT, MISUSE, or ALTERATION — Defects and damage caused as the result of any of the following are not covered:
— Flood, collision, fire, theft, freezing, vandalism, riot, explosion, or objects striking the vehicle; — Misuse of the vehicle;
— Installation into unapproved applications and installations; — Alterations or modification of the transmission or the vehicle, and — Damage resulting from improper storage (refer to long-term storage procedure outlined in the applicable Allison Service Manual) — Anything other than defects in Allison Transmission material or workmanship NOTE: This warranty is void on transmissions used in vehicles currently or previously titled as salvaged, scrapped, junked, or totaled. CHASSIS, BODY, and COMPONENTS — The chassis and body company (assemblers) and other component and equipment manufacturers are solely responsible for warranties on the chassis, body, component(s), and equipment they provide. Any transmission repair caused by an alteration(s) made to the Allison transmission or the vehicle which allows the transmission to be installed or operated outside of the limits defined in the appropriate Allison Installation Guideline is solely the responsibility of the entity making the alteration(s). DAMAGE CAUSED by LACK of MAINTENANCE or by the USE of TRANSMISSION FLUIDS NOT RECOMMENDED in the OPERATOR’S MANUAL — Defects and damage caused by any of the following are not covered:
— Failure to follow the recommendations of the maintenance schedule intervals applicable to the transmission; — Failure to use transmission fluids or maintain transmission fluid levels recommended in the Operator’s Manual. MAINTENANCE — Normal maintenance (such as replacement of filters, screens, and transmission fluid) is not covered and is the owner’s responsibility.
REPAIRS by UNAUTHORIZED DEALERS — Defects and damage caused by a service outlet that is not an authorized Allison Transmission Distributor or Dealer are not covered.
USE of OTHER THAN GENUINE ALLISON TRANSMISSION PARTS — Defects and damage caused by the use of parts that are not genuine Allison Transmission parts are not covered. EXTRA EXPENSES — Economic loss and extra expenses are not covered. Examples include but are not limited to: loss of vehicle use; inconvenience; storage; payment for loss of time or pay; vehicle rental expense; lodging; meals; or other travel costs. “DENIED PARTY” OWNERSHIP — Warranty repair parts and labor costs are not reimbursed to any participating or non-participating OEMs, dealers or distributors who perform warranty work for, or on behalf of, end users identified by the United States as being a “denied party” or who are citizens of sanctioned or embargoed countries as defined by the U.S. Department of Treasury Office of Foreign Assets Control. Furthermore, warranty reimbursements are not guaranteed if the reimbursement would be contrary to any United States export control laws or regulations as defined by the U.S. Department of Commerce, the U.S. Department of State, or the U.S. Department of Treasury.
OTHER TERMS APPLICABLE TO CONSUMERS AS DEFINED by the MAGNUSON-MOSS WARRANTY ACT This warranty gives you specific legal rights and you may also have other rights which vary from state to state.
Allison Transmission does not authorize any person to create for it any other obligation or liability in connection with these transmissions.
ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE APPLICABLE TO THESE TRANSMISSIONS IS LIMITED IN DURATION TO THE DURATION OF THIS WRITTEN WARRANTY.
PERFORMANCE OF REPAIRS AND NEEDED ADJUSTMENTS IS THE EXCLUSIVE REMEDY UNDER THIS WRITTEN WARRANTY OR ANY IMPLIED WARRANTY. ALLISON TRANSMISSION SHALL NOT BE LIABLE FOR INCIDENTAL OR
CONSEQUENTIAL DAMAGES (SUCH AS, BUT NOT LIMITED TO, LOST WAGES OR VEHICLE RENTAL EXPENSES) RESULTING FROM BREACH OF THIS WRITTEN WARRANTY OR ANY IMPLIED WARRANTY.** ** Some states do not allow limitations on how long an implied warranty will last or the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you.
OTHER TERMS APPLICABLE TO OTHER END-USERS
THIS WARRANTY IS THE ONLY WARRANTY APPLICABLE TO THE ALLISON TRANSMISSION MODELS LISTED
ABOVE AND IS EXPRESSLY IN LIEU OF ANY OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. ALLISON
TRANSMISSION DOES NOT AUTHORIZE ANY PERSON TO CREATE FOR IT ANY OTHER OBLIGATION OR LIABILITY IN CONNECTION WITH SUCH TRANSMISSIONS. ALLISON TRANSMISSION SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM BREACH OF THIS WARRANTY OR ANY IMPLIED WARRANTY.
QUESTIONS
If you have any questions regarding this warranty or the performance of warranty obligations, you may contact any Allison Transmission Distributor or Dealer or write to:
Allison Transmission, Inc.
P.O. Box 894
Indianapolis, IN 46206-0894
Attention: Warranty Administration PF-9
Form SE0616EN (201009)
Warranty Begins:
The transmission cooler shall be free from component or structural failures caused by defects in material and/or workmanship. Collateral damage up to $10,000 per
occurrence is available for the first three (3) years.
(b) any vehicle, chassis, or component, part, attachment or accessory damaged by misuse, neglect, fire, exposure to severe environmental or chemical conditions, acidic environment, improper maintenance, accident, crash, or force majeure such as natural disaster, lightning, earthquake, windstorm, hail, flood, war or riot; (d) products or parts which may in the ordinary course wear out and have to be replaced during the warranty period, including, but not limited to, tires, fluids, gaskets and light bulbs. Pierce assumes no responsibility for the assembly of its parts or subassemblies into finishing products or vehicles unless the assembly is performed by Pierce.
Five (5) Years on Oil Cooler and three (3) years on collateral damage coverage
Warranty Period
Ends After:
Fire and Rescue Apparatus
Coverage:
Five (5) Year Material and Workmanship - Transmission Oil Cooler Three (3) Year Collateral Damage Coverage
1. LIMITED WARRANTY
The original purchaser may void this warranty in part or in its entirety if the product is repaired or replaced (a) without prior written approval of the Pierce Customer Service Department; or (b) at a facility which has not been approved by Pierce as to technical Limited Warranty
Subject to the limitations and exclusions set forth below, Pierce Manufacturing provides the following warranty to the Buyer:
(c) any vehicle, chassis or component, part, attachment or accessory that has been repaired, altered or assembled in any way by any person or entity other than Pierce which, in the sole judgment of Pierce, adversely affects the performance, stability or purpose for which it was manufactured; or
(a) any integral parts, components, attachments or trade accessories of or to the product that are not manufactured by Pierce, including but not limited to engines, transmissions, drivelines, axles, water pumps and generators; with respect to all such parts, components, attachments and accessories, Pierce shall assign to Buyer the applicable warranties, if any, made by the respective manufacturers thereof; Notwithstanding anything to the contrary herein, Pierce makes no warranty whatsoever as to:
The date of delivery to the first retail purchaser.
This limited warranty shall apply only if the product is properly maintained in accordance with Pierce's maintenance instructions and manuals and is used in service which is normal to the particular model. Normal service means service which does not subject the product to stresses or impacts greater than normally result from careful use. If the Buyer discovers a defect or nonconformity, it must notify Pierce in writing within thirty (30) days after the date of discovery, but in any event prior to the expiration of the warranty period.
THIS LIMITED WARRANTY MAY NOT BE ASSIGNED OR OTHERWISE
TRANSFERRED BY THE BUYER TO ANY SUBSEQUENT USER OR PURCHASER OR TO ANY OTHER PERSON OR ENTITY.
This warranty does not cover repair due to accidents,
misuse, and excessive vibration, flying debris, storage damage (freezing), negligence or modification. This warranty is void if any modification or repairs are performed without authorization. This also voids any future warranty.
This warranty does not cover cost of maintenance or repairs due to lack of required maintenance services as
recommended. Performance of the required maintenance
and use of proper fluids are the responsibility of the owner.
Towing is covered to the nearest distributor or authorized dealer only when necessary to prevent further damage to your transmission.
Labor costs for the removal and reinstallation of goods may be covered when necessary to make repairs. Please contact your OEM for authorization.
Replacement of cooler during the warranty period is limited to 100% of reasonable labor costs up to a maximum of $700 to remove, replace, or repair the oil cooler.
Conditions and
Exclusions:
See Also
Paragraphs
2 thru 4
4. EXCLUSION OF CONSEQUENTIAL AND INCIDENTAL DAMAGES.
Notwithstanding anything to the contrary herein or in any agreement between Pierce and Buyer, IN NO EVENT SHALL PIERCE BE LIABLE FOR ANY CONSEQUENTIAL,
INCIDENTAL, SPECIAL, INDIRECT, OR PUNITIVE DAMAGES WHATSOEVER,
WHETHER ARISING OUT OF BREACH OF CONTRACT, WARRANTY, TORT (INCLUDING NEGLIGENCE AND STRICT LIABILITY) OR OTHER THEORY OF LAW
OR EQUITY, WITH RESPECT TO VEHICLES OR OTHER PRODUCTS SOLD BY
PIERCE, OR THEIR OPERATION OR FAILURE TO OPERATE, OR ANY DEFECTS
THEREIN, OR ANY UNDERTAKINGS, ACTS OR OMISSIONS RELATED THERETO,
REGARDLESS OF WHETHER PIERCE HAS BEEN INFORMED OF THE
POSSIBILITY OF ANY SUCH DAMAGES. Without limiting the generality of the foregoing, Pierce specifically disclaims any liability for property or personal injury damages, penalties, damages for lost profits or revenues, loss of vehicles or products or any associated equipment, cost of substitute vehicles or products, down-time, delay damages, any other types of economic loss, or for any claims by any third party for any such damages.
If the product fails to conform to the warranty set forth in paragraph 1 during the warranty period, and such nonconformity is not due to misuse, neglect, accident or improper maintenance, Buyer must notify Pierce within the time period specified in paragraph 1, and shall make the product available for inspection by Pierce or its designated agent. At the request of Pierce, any allegedly defective product shall be returned to Pierce by Buyer for examination and/or repair. Buyer shall be responsible for the cost of such transportation, and for risk of loss of or damage to the product during transportation.
Within a reasonable time, Pierce shall repair or replace (at Pierce's option and expense) any nonconforming or defective parts. Repair or replacement shall be made only by a facility approved in advance in writing by Pierce. THIS REMEDY SHALL BE THE EXCLUSIVE AND SOLE REMEDY FOR ANY BREACH OF WARRANTY.
3. BUYER'S EXCLUSIVE REMEDY.
Note: Any Surety Bond, if a part of the sale of the vehicle as to which this limited warranty is provided, applies only to this Pierce Basic One Year Limited Warranty for such vehicle, and not to other warranties made by Pierce in a separate document (if any) or to the warranties (if any) made by any manufacturer (other than Pierce) of any part, component, attachment or accessory that is incorporated into or attached to the vehicle. 2/22/2012 WA0216
THE WARRANTY SET FORTH IN PARAGRAPH 1 IS THE SOLE AND EXCLUSIVE WARRANTY GIVEN BY PIERCE. PIERCE HEREBY DISCLAIMS AND EXCLUDES
ALL OTHER WARRANTIES, WHETHER EXPRESS, IMPLIED OR STATUTORY,
INCLUDING WITHOUT LIMITATION ANY WARRANTY OF MERCHANTABILITY, ANY
WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.
2. DISCLAIMERS OF WARRANTIES
capability. Any repairs, modifications, alterations or aftermarket parts added after manufacture without the authorization of Pierce may void this warranty.
Limited Lifetime Warranty
Effective as of January 1, 2024
1. General. United Plastic Fabricating, Inc. (the
"Company") warrants to the owner (the “Owner”) that
the products set forth on Exhibit A, attached hereto (the "Product") will be reasonably free from defects in
materials and workmanship for the service life of the
Product. This Limited Lifetime Warranty (the
“Warranty”) only applies to Company Products that are:
(a) owned by a federal, state, county or local
government, a volunteer fire department or dedicated
commercial fire service operation; (b) continuously and actively used in emergency response and/or fire
suppression vehicles; and (c) used, stored, handled
and installed in the manner recommended by
Company.
2. Warranty Obligations. Subject to the exclusions and
limitations set forth in this Warranty, Company will, at its option, repair or offer a one (1) time replacement of the Product without charge, if the Product fails or does not perform as warranted during the warranty period due to
a manufacturing defect or a defect in materials. Repair or replacement shall include reasonable labor charges
necessary to repair or replace the defective Product but shall not include: (a) the costs associated with removal of the Product from the vehicle or the cost to otherwise provide access to the Product in the vehicle; (b) the cost associated with any required upgrades the vehicle
(including, without limitation, upgrades required to
strengthen the vehicle’s frame); or (c) travel costs,
except as provided by Section 3. Company's obligation
as to repair or replacement shall further be limited to repair or replacement with the models of the Product
that are available at the time of the repair or
replacement, and shall be limited to the repair or
replacement of only the specific Product that fails due to a manufacturing defect. In the event a Product
becomes unavailable or cannot be supplied by
Company for any reason a substitute Product of equal
quality and functionality of the subject Product may be substituted by Company. Any repaired Product shall
remain subject to this Warranty and any repair shall not extend the warranty period in any manner or start a new warranty period. Any Product that is replaced by
Company shall be excluded from this Warranty. In no
event shall Company be required to expend, in any one
(1) or series of expenditures, more than the purchase
price of the Product to repair or replace a defective
Product. Amounts expended by Company shall include
all amounts paid by Company in connection the repair
or replacement, including without limitation, amounts
paid to third-parties, material costs, incidental costs and travel costs (except as provided by Section 3).
3. Travel; Expenses; Product Access. Company shall
be responsible for any travel costs incurred to repair or replace the Product provided that: (a) the Product is
located in the continental United States or Canada; and (ii) the warranty claim is initiated prior to the date on which NFPA 1912 Standards (Annex D) recommends
replacement of the Product. All other travel costs
incurred by Company or its agents to repair or replace
the Product shall be the responsibility of the party
asserting the warranty claim. Company reserves the
right to require, as a condition to undertaking any repair or replacement: (y) pre-payment of its anticipated travel costs; and (z) satisfactory arraignments concerning
scheduling and access to the Product. If the subject
Product is located in an area of the world considered, in Company’s sole discretion, to be unsafe Company may
refuse to process the claim or require relocation of the Product, at no expense to Company, to an area where
such repairs can be performed safely by Company or
its agents. In the event Company or Company’s agents
are dispatched to repair or replace a defective Product and the vehicle in which the Product has been installed is not available or the Product is not readily accessible, for any reason, Company or Company’s agents, as the
case may be, shall be immediately reimbursed for all
expenses incurred therewith.
4. Exclusions: Products must be stored, handled,
installed, used and maintained in accordance with
instructions provided by Company, and this Warranty is
conditioned upon compliance with all such instructions.
This Warranty does not cover defects caused by: (a)
improper installation; (b) modification, alteration or
repair of the Product by any unauthorized third-party;
(c) misuse, including, without limitation, improper
storage or handling of the Product (e.g. excessive
exposure to UV rays); chemical abuse (e.g. harsh
cleansers and solvents), thermal abuse or shock (e.g.
excessive heat or cold); (d) damage not resulting from
manufacturing defects that occur while the Product is
not in Company’s possession (e.g. accidents); or (e)
unreasonable or unintended use of the Product. Copies
of the Company's operation and maintenance
instructions are available on the Company's website
https://www.unitedplastic.com/upf-documents/
5. Disclaimer. THE WARRANTIES SET FORTH
HEREIN ARE THE ONLY WARRANTIES MADE BY
COMPANY IN CONNECTION WITH THE PRODUCT.
COMPANY CAN NOT AND DOES NOT MAKE ANY
IMPLIED OR EXPRESS WARRANTIES WITH
RESPECT TO THE PRODUCT, AND DISCLAIMS ALL
OTHER WARRANTIES, INCLUDING, BUT NOT
LIMITED TO, ANY WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE. PRODUCTS SOLD BY
COMPANY ARE SOLD ONLY TO THE
SPECIFICATIONS SPECIFICALLY SET FORTH BY
COMPANY IN WRITING. OTHER THAN THE LIMITED
WARRANTY SET FORTH HEREIN, COMPANY
MAKES NO OTHER WARRANTIES, EXPRESS OR
IMPLIED. COMPANY'S SOLE OBLIGATION UNDER
THIS WARRANTY SHALL BE REPAIR OR
REPLACEMENT OF NON-CONFORMING PRODUCT.
BUYER ASSUMES ALL RISK WHATSOEVER AS TO
THE RESULT OF THE USE OF THE PRODUCT
PURCHASED, WHETHER USED SINGULARLY OR IN
COMBINATION WITH ANY OTHER PRODUCTS OR
SUBSTANCES.
6. Limitation of Liability. NO CLAIM BY OWNER OF
ANY KIND, INCLUDING CLAIMS FOR
INDEMNIFICATION, SHALL BE GREATER IN
AMOUNT THAN THE PURCHASE PRICE OF THE
PRODUCT IN RESPECT TO WHICH DAMAGES ARE
CLAIMED. IN NO EVENT SHALL COMPANY BE
LIABLE TO OWNER IN TORT, CONTRACT OR
OTHERWISE, FOR ANY SPECIAL, INDIRECT,
INCIDENTAL, CONSEQUENTIAL (INCLUDING,
WITHOUT LIMITATION, ANY OBLIGATION OF
COMPANY TO REPAIR OR REPLACE ANY
CHASSIS, SUB-FRAMES, BODIES, VALVES,
DUMPS, HOSES, PRESSURE VACUUM VENTS OR
OTHER SIMILAR COMPONENTS), RELIANCE,
STATUTORY, SPECIAL, PUNITIVE OR EXEMPLARY
DAMAGES, INCLUDING, BUT NOT LIMITED TO,
LOST PROFITS, LOSS OF USE, LOSS OF TIME,
LOSS OF REVENUES, INCONVENIENCE, LOSS
BUSINESS OPPORTUNITIES, OR DAMAGE TO
GOOD WILL OR REPUTATION, EVEN IF ADVISED
OF THE POSSIBILITY OF SUCH DAMAGES OR
SUCH DAMAGES COULD HAVE BEEN
REASONABLY FORESEEN, IN CONNECTION WITH,
ARISING OUT OF, OR AS A RESULT OF, THE SALE,
DELIVERY, SERVICING, USE OR LOSS OF USE OF
THE PRODUCTS SOLD HEREUNDER, OR FOR ANY
LIABILITY OF BUYER TO ANY THIRD PARTY WITH
RESPECT THERETO.
7. Reformation. If any term or provision of this Warranty shall be held or deemed to be, or shall in fact be, invalid, inoperative, illegal or unenforceable as applied in any case or in any jurisdiction or jurisdictions because of the conflicting nature of any provision with any constitution or statute or rule of public policy or for any other reason, then: (a) such circumstance shall not have the effect of rendering the provision or provisions in question invalid, inoperative, illegal or unenforceable in any other
jurisdiction or in any other case or circumstance or of rendering any other provision or provisions herein
contained invalid, inoperative, illegal or unenforceable to the extent that such other provisions are not
themselves actually in conflict with such constitution, statute or rule of public policy; and (b) any such
invalid, inoperative, illegal or unenforceable provision shall be reformed and construed in any such jurisdiction or case so that such provision would be valid, operative and enforceable to the maximum extent permitted in
such jurisdiction or case.
8. Headings. The headings contained herein are for
convenience and reference only, and shall be given no
effect in the interpretation of any term or condition of this Warranty.
9. Submitting a Warranty Claim. To request coverage
under this Warranty you must submit a claim through
Company’s_website:
https://www.unitedplastic.com/contact/product-support/
10. Transferability. This Warranty is transferable and
entitles the transferee to coverage for the remainder of the original warranty period.
11. Modification. This Warranty may be modified (a) as
set forth on a binding sales order for the Product or (b) by a written agreement between Company and the
Owner.
Exhibit A
Covered Product List
Poly-Tanks®
PolySide® Wetside Tanks
Defender™ Skid Tanks
Ellip-T™ Elliptical Tanks
ARFF Tanks
Note: Any Surety Bond, if a part of the sale of the vehicle as to which this limited warranty is provided, applies only to this Pierce Basic One Year Limited Warranty for such vehicle, and not to other warranties made by Pierce in a separate document (if any) or to the warranties (if any) made by any manufacturer (other than Pierce) of any part, component, attachment or accessory that is incorporated into or attached to the vehicle. 2/8/2010 WA0009
1. LIMITED WARRANTY
THE WARRANTY SET FORTH IN PARAGRAPH 1 IS THE SOLE AND EXCLUSIVE WARRANTY GIVEN BY PIERCE. PIERCE HEREBY DISCLAIMS AND EXCLUDES ALL
OTHER WARRANTIES, WHETHER EXPRESS, IMPLIED OR STATUTORY,
INCLUDING WITHOUT LIMITATION ANY WARRANTY OF MERCHANTABILITY, ANY
WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.
2. DISCLAIMERS OF WARRANTIES
The original purchaser may void this warranty in part or in its entirety if the product is repaired or replaced (a) without prior written approval of the Pierce Customer Service Department; or (b) at a facility which has not been approved by Pierce as to technical capability. Any repairs, modifications, alterations or aftermarket parts added after manufacture without the authorization of Pierce may void this warranty.
This limited warranty shall apply only if the product is properly maintained in accordance with Pierce's maintenance instructions and manuals and is used in service which is normal to the particular model. Normal service means service which does not subject the product to stresses or impacts greater than normally result from careful use. If the Buyer discovers a defect or nonconformity, it must notify Pierce in writing within thirty (30) days after the date of discovery, but in any event prior to the expiration of the warranty period.
THIS LIMITED WARRANTY MAY NOT BE ASSIGNED OR OTHERWISE
TRANSFERRED BY THE BUYER TO ANY SUBSEQUENT USER OR PURCHASER OR TO ANY OTHER PERSON OR ENTITY.
This warranty applies only to the body tubular support and mounting structures and other structural components of the body of the vehicle model, as identified in the Pierce
specifications for the Fire and Rescue Apparatus.
This warranty does not apply to damage caused by corrosion.
Conditions and
Exclusions:
See Also
Paragraphs
2 thru 4
Limited Warranty
Subject to the limitations and exclusions set forth below, Pierce Manufacturing provides the following warranty to the Buyer:
(c) any vehicle, chassis or component, part, attachment or accessory that has been repaired, altered or assembled in any way by any person or entity other than Pierce which, in the sole judgment of Pierce, adversely affects the performance, stability or purpose for which it was manufactured; or
(a) any integral parts, components, attachments or trade accessories of or to the product that are not manufactured by Pierce, including but not limited to engines, transmissions, drivelines, axles, water pumps and generators; with respect to all such parts, components, attachments and accessories, Pierce shall assign to Buyer the applicable warranties, if any, made by the respective manufacturers thereof; Notwithstanding anything to the contrary herein, Pierce makes no warranty whatsoever as to:
Fire and Rescue Apparatus
Coverage:
Ten (10) Year Structural Integrity
Apparatus Body
Ten (10) Years
- or -
100,000 Miles
Warranty Period
Ends After:
The date of the original purchase invoice (issued when the product ships from the factory). Warranty Begins:
The apparatus body shall be free from structural failures caused by defects in material and workmanship
(d) products or parts which may in the ordinary course wear out and have to be replaced during the warranty period, including, but not limited to, tires, fluids, gaskets and light bulbs. Pierce assumes no responsibility for the assembly of its parts or subassemblies into finishing products or vehicles unless the assembly is performed by Pierce. (b) any vehicle, chassis, or component, part, attachment or accessory damaged by misuse, neglect, fire, exposure to severe environmental or chemical conditions, acidic environment, improper maintenance, accident, crash, or force majeure such as natural disaster, lightning, earthquake, windstorm, hail, flood, war or riot;
4. EXCLUSION OF CONSEQUENTIAL AND INCIDENTAL DAMAGES.
Notwithstanding anything to the contrary herein or in any agreement between Pierce and Buyer, IN NO EVENT SHALL PIERCE BE LIABLE FOR ANY CONSEQUENTIAL,
INCIDENTAL, SPECIAL, INDIRECT, OR PUNITIVE DAMAGES WHATSOEVER,
WHETHER ARISING OUT OF BREACH OF CONTRACT, WARRANTY, TORT (INCLUDING NEGLIGENCE AND STRICT LIABILITY) OR OTHER THEORY OF LAW
OR EQUITY, WITH RESPECT TO VEHICLES OR OTHER PRODUCTS SOLD BY
PIERCE, OR THEIR OPERATION OR FAILURE TO OPERATE, OR ANY DEFECTS
THEREIN, OR ANY UNDERTAKINGS, ACTS OR OMISSIONS RELATED THERETO,
REGARDLESS OF WHETHER PIERCE HAS BEEN INFORMED OF THE POSSIBILITY OF ANY SUCH DAMAGES. Without limiting the generality of the foregoing, Pierce specifically disclaims any liability for property or personal injury damages, penalties, damages for lost profits or revenues, loss of vehicles or products or any associated equipment, cost of substitute vehicles or products, down-time, delay damages, any other types of economic loss, or for any claims by any third party for any such damages.
If the product fails to conform to the warranty set forth in paragraph 1 during the warranty period, and such nonconformity is not due to misuse, neglect, accident or improper maintenance, Buyer must notify Pierce within the time period specified in paragraph 1, and shall make the product available for inspection by Pierce or its designated agent. At the request of Pierce, any allegedly defective product shall be returned to Pierce by Buyer for examination and/or repair. Buyer shall be responsible for the cost of such transportation, and for risk of loss of or damage to the product during transportation.
Within a reasonable time, Pierce shall repair or replace (at Pierce's option and expense) any nonconforming or defective parts. Repair or replacement shall be made only by a facility approved in advance in writing by Pierce. THIS REMEDY SHALL BE THE EXCLUSIVE AND SOLE REMEDY FOR ANY BREACH OF WARRANTY.
3. BUYER'S EXCLUSIVE REMEDY.
Waterous Company
125 Hardman Avenue South
South St. Paul, MN 55075 USA
www.waterousco.com
F-2891 (04/15/20)
Waterous Seven-Year Limited Warranty
WATEROUS warrants, to the original Buyer only, that products manufactured by WATEROUS will be free from defects in material and workmanship under normal use and service for a period of seven (7) years from the date the product is first placed in service, or seven and one-half (7-1/2) years from the date of shipment by WATEROUS, whichever period shall be the first to expire; provided the Buyer notifies WATEROUS, in writing, of the defect in said product within the warranty period, and said product is found by WATEROUS to be nonconforming with the aforesaid warranty. When required in writing by WATEROUS, defective products must be promptly returned by Buyer to WATEROUS at WATEROUS’ plant at South St. Paul, Minnesota, or at such other place as may be specified by WATEROUS, with transportation and other charges prepaid. A Returned Material Authorization (RMA) is required for all products and parts and may be requested by phone, fax, email, or mail. The aforesaid warranty excludes any responsibility or liability of WATEROUS for:
(a) damages or defects due to accident, abuse, misuse, abnormal operating conditions, negligence, accidental causes, use in non-firefighting applications, or improper maintenance, or attributable to written specifications or instructions furnished by Buyer; (b) defects in products manufactured by others and furnished by WATEROUS hereunder, it being understood and agreed by the parties that the only warranty provided for such products shall be the warranty provided by the manufacturer thereof which, if assignable, WATEROUS will assign to Buyer, if requested by Buyer;
(c) any product or part, altered, modified, serviced or repaired other than by WATEROUS, without its prior written consent; (d) the cost of dismantling, removing, transporting, storing, or insuring the defective product or part and the cost of reinstallation; and (e) normal wear items (packing, strainers, filters, light bulbs, anodes, intake screens, mechanical seals, etc.).
ALL OTHER WARRANTIES ARE EXCLUDED, WHETHER EXPRESS OR IMPLIED BY OPERATION OF LAW OR OTHERWISE, INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT, WHETHER AS A RESULT OF BREACH OF
CONTRACT, WARRANTY, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER CAUSE OF ACTION, SHALL WATEROUS BE LIABLE FOR ANY PUNITIVE, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR FOR PERSONAL INJURY OR PROPERTY DAMAGES.
The exclusive remedy of Buyer and the sole liability of WATEROUS, whether based on contract, warranty, tort or any other basis of recovery whatsoever, is expressly limited at the election of WATEROUS to:
(a) the replacement at the agreed point of delivery of any product or part, which upon inspection by WATEROUS or its duly authorized representative, is found not to conform to the limited warranty set forth above, or (b) the repair of such product or part, or
(c) the refund or crediting to Buyer of the net sales price of the defective product or part.
BUYER’S REMEDIES CONTAINED HEREIN ARE EXCLUSIVE OF ANY OTHER REMEDY OTHERWISE AVAILABLE TO BUYER.
Warranty Begins:
Stainless steel piping shall be free from structural failures caused by defects in material and workmanship, or
perforation caused by corrosion.
(b) any vehicle, chassis, or component, part, attachment or accessory damaged by misuse, neglect, fire, exposure to severe environmental or chemical conditions, acidic environment, improper maintenance, accident, crash, or force majeure such as natural disaster, lightning, earthquake, windstorm, hail, flood, war or riot; (d) products or parts which may in the ordinary course wear out and have to be replaced during the warranty period, including, but not limited to, tires, fluids, gaskets and light bulbs. Pierce assumes no responsibility for the assembly of its parts or subassemblies into finishing products or vehicles unless the assembly is performed by Pierce.
Ten (10) Years
- or -
100,000 Miles
Warranty Period
Ends After:
Fire and Rescue Apparatus
Coverage:
Ten (10) Year Material and Workmanship
Stainless Steel Piping
1. LIMITED WARRANTY
The original purchaser may void this warranty in part or in its entirety if the product is repaired or replaced (a) without prior written approval of the Pierce Customer Service Department; or (b) at a facility which has not been approved by Pierce as to technical Limited Warranty
Subject to the limitations and exclusions set forth below, Pierce Manufacturing provides the following warranty to the Buyer:
(c) any vehicle, chassis or component, part, attachment or accessory that has been repaired, altered or assembled in any way by any person or entity other than Pierce which, in the sole judgment of Pierce, adversely affects the performance, stability or purpose for which it was manufactured; or
(a) any integral parts, components, attachments or trade accessories of or to the product that are not manufactured by Pierce, including but not limited to engines, transmissions, drivelines, axles, water pumps and generators; with respect to all such parts, components, attachments and accessories, Pierce shall assign to Buyer the applicable warranties, if any, made by the respective manufacturers thereof; Notwithstanding anything to the contrary herein, Pierce makes no warranty whatsoever as to:
The date of the original purchase invoice (issued when the product ships from the factory).
This limited warranty shall apply only if the product is properly maintained in accordance with Pierce's maintenance instructions and manuals and is used in service which is normal to the particular model. Normal service means service which does not subject the product to stresses or impacts greater than normally result from careful use. If the Buyer discovers a defect or nonconformity, it must notify Pierce in writing within thirty (30) days after the date of discovery, but in any event prior to the expiration of the warranty period.
THIS LIMITED WARRANTY MAY NOT BE ASSIGNED OR OTHERWISE
TRANSFERRED BY THE BUYER TO ANY SUBSEQUENT USER OR PURCHASER OR TO ANY OTHER PERSON OR ENTITY.
Pierce’s obligation under this warranty is limited to repairing or replacing without charge, as Pierce may elect, the
stainless steel piping or components which Pierce
determines to have failed due to defective material and workmanship, or perforation caused by corrosion.
This warranty does not cover the use of fluoroprotein (FP) type foam. The sodium chloride within FP foam can cause long-term damage to system components if not thoroughly flushed immediately after use.
Conditions and
Exclusions:
See Also
Paragraphs
2 thru 4
4. EXCLUSION OF CONSEQUENTIAL AND INCIDENTAL DAMAGES.
Notwithstanding anything to the contrary herein or in any agreement between Pierce and Buyer, IN NO EVENT SHALL PIERCE BE LIABLE FOR ANY CONSEQUENTIAL,
INCIDENTAL, SPECIAL, INDIRECT, OR PUNITIVE DAMAGES WHATSOEVER,
WHETHER ARISING OUT OF BREACH OF CONTRACT, WARRANTY, TORT (INCLUDING NEGLIGENCE AND STRICT LIABILITY) OR OTHER THEORY OF LAW
OR EQUITY, WITH RESPECT TO VEHICLES OR OTHER PRODUCTS SOLD BY
PIERCE, OR THEIR OPERATION OR FAILURE TO OPERATE, OR ANY DEFECTS
THEREIN, OR ANY UNDERTAKINGS, ACTS OR OMISSIONS RELATED THERETO,
REGARDLESS OF WHETHER PIERCE HAS BEEN INFORMED OF THE
POSSIBILITY OF ANY SUCH DAMAGES. Without limiting the generality of the foregoing, Pierce specifically disclaims any liability for property or personal injury damages, penalties, damages for lost profits or revenues, loss of vehicles or products or any associated equipment, cost of substitute vehicles or products, down-time, delay damages, any other types of economic loss, or for any claims by any third party for any such damages.
If the product fails to conform to the warranty set forth in paragraph 1 during the warranty period, and such nonconformity is not due to misuse, neglect, accident or improper maintenance, Buyer must notify Pierce within the time period specified in paragraph 1, and shall make the product available for inspection by Pierce or its designated agent. At the request of Pierce, any allegedly defective product shall be returned to Pierce by Buyer for examination and/or repair. Buyer shall be responsible for the cost of such transportation, and for risk of loss of or damage to the product during transportation.
Within a reasonable time, Pierce shall repair or replace (at Pierce's option and expense) any nonconforming or defective parts. Repair or replacement shall be made only by a facility approved in advance in writing by Pierce. THIS REMEDY SHALL BE THE EXCLUSIVE AND SOLE REMEDY FOR ANY BREACH OF WARRANTY.
3. BUYER'S EXCLUSIVE REMEDY.
Note: Any Surety Bond, if a part of the sale of the vehicle as to which this limited warranty is provided, applies only to this Pierce Basic One Year Limited Warranty for such vehicle, and not to other warranties made by Pierce in a separate document (if any) or to the warranties (if any) made by any manufacturer (other than Pierce) of any part, component, attachment or accessory that is incorporated into or attached to the vehicle. 3/22/2012 WA0035
THE WARRANTY SET FORTH IN PARAGRAPH 1 IS THE SOLE AND EXCLUSIVE WARRANTY GIVEN BY PIERCE. PIERCE HEREBY DISCLAIMS AND EXCLUDES
ALL OTHER WARRANTIES, WHETHER EXPRESS, IMPLIED OR STATUTORY,
INCLUDING WITHOUT LIMITATION ANY WARRANTY OF MERCHANTABILITY, ANY
WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.
2. DISCLAIMERS OF WARRANTIES
capability. Any repairs, modifications, alterations or aftermarket parts added after manufacture without the authorization of Pierce may void this warranty.
This limited warranty shall apply only if the product is properly maintained in accordance with Pierce's maintenance instructions and manuals and is used in service which is normal to the particular model. Normal service means service which does not subject the product to stresses or impacts greater than normally result from careful use. If the Buyer discovers a defect or nonconformity, it must notify Pierce in writing within thirty (30) days after the date of discovery, but in any event prior to the expiration of the warranty period.
THIS LIMITED WARRANTY MAY NOT BE ASSIGNED OR OTHERWISE
TRANSFERRED BY THE BUYER TO ANY SUBSEQUENT USER OR PURCHASER OR TO ANY OTHER PERSON OR ENTITY.
This warranty does not cover repair due to accidents,
misuse, and excessive vibration, flying debris, storage damage (freezing), negligence or modification. This warranty is void if any modification or repairs are performed without authorization. This also voids any future warranty.
This warranty does not cover cost of maintenance or repairs due to lack of required maintenance services as
recommended. Performance of the required maintenance
and use of proper fluids are the responsibility of the owner.
Conditions and
Exclusions:
See Also
Paragraphs
2 thru 4
4. EXCLUSION OF CONSEQUENTIAL AND INCIDENTAL DAMAGES.
Notwithstanding anything to the contrary herein or in any agreement between Pierce and Buyer, IN NO EVENT SHALL PIERCE BE LIABLE FOR ANY CONSEQUENTIAL,
INCIDENTAL, SPECIAL, INDIRECT, OR PUNITIVE DAMAGES WHATSOEVER,
WHETHER ARISING OUT OF BREACH OF CONTRACT, WARRANTY, TORT (INCLUDING NEGLIGENCE AND STRICT LIABILITY) OR OTHER THEORY OF LAW
OR EQUITY, WITH RESPECT TO VEHICLES OR OTHER PRODUCTS SOLD BY
PIERCE, OR THEIR OPERATION OR FAILURE TO OPERATE, OR ANY DEFECTS
THEREIN, OR ANY UNDERTAKINGS, ACTS OR OMISSIONS RELATED THERETO,
REGARDLESS OF WHETHER PIERCE HAS BEEN INFORMED OF THE
POSSIBILITY OF ANY SUCH DAMAGES. Without limiting the generality of the foregoing, Pierce specifically disclaims any liability for property or personal injury damages, penalties, damages for lost profits or revenues, loss of vehicles or products or any associated equipment, cost of substitute vehicles or products, down-time, delay damages, any other types of economic loss, or for any claims by any third party for any such damages.
If the product fails to conform to the warranty set forth in paragraph 1 during the warranty period, and such nonconformity is not due to misuse, neglect, accident or improper maintenance, Buyer must notify Pierce within the time period specified in paragraph 1, and shall make the product available for inspection by Pierce or its designated agent. At the request of Pierce, any allegedly defective product shall be returned to Pierce by Buyer for examination and/or repair. Buyer shall be responsible for the cost of such transportation, and for risk of loss of or damage to the product during transportation.
Within a reasonable time, Pierce shall repair or replace (at Pierce's option and expense) any nonconforming or defective parts. Repair or replacement shall be made only by a facility approved in advance in writing by Pierce. THIS REMEDY SHALL BE THE EXCLUSIVE AND SOLE REMEDY FOR ANY BREACH OF WARRANTY.
3. BUYER'S EXCLUSIVE REMEDY.
(d) products or parts which may in the ordinary course wear out and have to be replaced during the warranty period, including, but not limited to, tires, fluids, gaskets and light bulbs. Pierce assumes no responsibility for the assembly of its parts or subassemblies into finishing products or vehicles unless the assembly is performed by Pierce.
One (1) Year & Five (5) Year Warranty Period
Ends After:
Note: Any Surety Bond, if a part of the sale of the vehicle as to which this limited warranty is provided, applies only to this Pierce Basic One Year Limited Warranty for such vehicle, and not to other warranties made by Pierce in a separate document (if any) or to the warranties (if any) made by any manufacturer (other than Pierce) of any part, component, attachment or accessory that is incorporated into or attached to the vehicle. 1/30/2013 WA0231
THE WARRANTY SET FORTH IN PARAGRAPH 1 IS THE SOLE AND EXCLUSIVE WARRANTY GIVEN BY PIERCE. PIERCE HEREBY DISCLAIMS AND EXCLUDES
ALL OTHER WARRANTIES, WHETHER EXPRESS, IMPLIED OR STATUTORY,
INCLUDING WITHOUT LIMITATION ANY WARRANTY OF MERCHANTABILITY, ANY
WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.
2. DISCLAIMERS OF WARRANTIES
The original purchaser may void this warranty in part or in its entirety if the product is repaired or replaced (a) without prior written approval of the Pierce Customer Service Department; or (b) at a facility which has not been approved by Pierce as to technical capability. Any repairs, modifications, alterations or aftermarket parts added after manufacture without the authorization of Pierce may void this warranty.
Fire and Rescue Apparatus
Coverage:
One (1) Year Material and Workmanship Foam System & Five (5) Year Material and Workmanship Control Head
Limited Warranty
Notwithstanding anything to the contrary herein, Pierce makes no warranty whatsoever as to:
Limited warranty 1 year parts and labor for for the foam system and 5 years parts and labor for the control head.
1. LIMITED WARRANTY
(b) any vehicle, chassis, or component, part, attachment or accessory damaged by misuse, neglect, fire, exposure to severe environmental or chemical conditions, acidic environment, improper maintenance, accident, crash, or force majeure such as natural disaster, lightning, earthquake, windstorm, hail, flood, war or riot; Subject to the limitations and exclusions set forth below, Pierce Manufacturing provides the following warranty to the Buyer:
(c) any vehicle, chassis or component, part, attachment or accessory that has been repaired, altered or assembled in any way by any person or entity other than Pierce which, in the sole judgment of Pierce, adversely affects the performance, stability or purpose for which it was manufactured; or
(a) any integral parts, components, attachments or trade accessories of or to the product that are not manufactured by Pierce, including but not limited to engines, transmissions, drivelines, axles, water pumps and generators; with respect to all such parts, components, attachments and accessories, Pierce shall assign to Buyer the applicable warranties, if any, made by the respective manufacturers thereof; The date of the original purchase invoice (issued when the product ships from the factory). Warranty Begins:
Note: Any Surety Bond, if a part of the sale of the vehicle as to which this limited warranty is provided, applies only to this Pierce Basic One Year Limited Warranty for such vehicle, and not to other warranties made by Pierce in a separate document (if any) or to the warranties (if any) made by any manufacturer (other than Pierce) of any part, component, attachment or accessory that is incorporated into or attached to the vehicle. 2/8/2010 WA0057
1. LIMITED WARRANTY
THE WARRANTY SET FORTH IN PARAGRAPH 1 IS THE SOLE AND EXCLUSIVE WARRANTY GIVEN BY PIERCE. PIERCE HEREBY DISCLAIMS AND EXCLUDES ALL
OTHER WARRANTIES, WHETHER EXPRESS, IMPLIED OR STATUTORY,
INCLUDING WITHOUT LIMITATION ANY WARRANTY OF MERCHANTABILITY, ANY
WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.
2. DISCLAIMERS OF WARRANTIES
The original purchaser may void this warranty in part or in its entirety if the product is repaired or replaced (a) without prior written approval of the Pierce Customer Service Department; or (b) at a facility which has not been approved by Pierce as to technical capability. Any repairs, modifications, alterations or aftermarket parts added after manufacture without the authorization of Pierce may void this warranty.
This limited warranty shall apply only if the product is properly maintained in accordance with Pierce's maintenance instructions and manuals and is used in service which is normal to the particular model. Normal service means service which does not subject the product to stresses or impacts greater than normally result from careful use. If the Buyer discovers a defect or nonconformity, it must notify Pierce in writing within thirty (30) days after the date of discovery, but in any event prior to the expiration of the warranty period.
THIS LIMITED WARRANTY MAY NOT BE ASSIGNED OR OTHERWISE
TRANSFERRED BY THE BUYER TO ANY SUBSEQUENT USER OR PURCHASER OR TO ANY OTHER PERSON OR ENTITY.
This limited warranty is applicable to the vehicle in the following percentage costs of warranty repair, if any:
Topcoat Durability & Appearance: Gloss, Color Retention & Cracking
0-72 months 100%
73-96 months 50%
97-120 months 25%
Integrity of Coating System: Adhesion, Blistering/Bubbling 0-36 months 100%
37-84 months 50%
85-120 months 25%
Corrosion: Dissimilar Metal and Crevice
0-36 months 100%
37-48 months 50%
49-72 months 25%
73-120 months 10%
Corrosion Perforation
0-120 months 100%
This limited warranty applies only to exterior paint. Paint on the vehicle's interior is warranted only under the Pierce Basic One Year Limited Warranty.
Items not covered by this warranty include:
(a) Damage from lack of maintenance and cleaning (proper cleaning and maintenance procedures are detailed in the Pierce operation and maintenance manual).
(b) UV paint fade.
(c) Any cab not manufactured by Pierce.
Conditions and
Exclusions:
See Also
Paragraphs
2 thru 4
Limited Warranty
Subject to the limitations and exclusions set forth below, Pierce Manufacturing provides the following warranty to the Buyer:
(c) any vehicle, chassis or component, part, attachment or accessory that has been repaired, altered or assembled in any way by any person or entity other than Pierce which, in the sole judgment of Pierce, adversely affects the performance, stability or purpose for which it was manufactured; or
(a) any integral parts, components, attachments or trade accessories of or to the product that are not manufactured by Pierce, including but not limited to engines, transmissions, drivelines, axles, water pumps and generators; with respect to all such parts, components, attachments and accessories, Pierce shall assign to Buyer the applicable warranties, if any, made by the respective manufacturers thereof; Notwithstanding anything to the contrary herein, Pierce makes no warranty whatsoever as to:
Fire and Rescue Apparatus
Coverage:
Ten (10) Year Pro-Rated Paint and Corrosion
Custom Body
Ten (10) Years Warranty Period
Ends After:
The date of the original purchase invoice (issued when the product ships from the factory). Warranty Begins:
Exterior surfaces of the body shall be free from blistering, peeling, corrosion or any other adhesion defect caused by defective manufacturing methods or paint material selection. (d) products or parts which may in the ordinary course wear out and have to be replaced during the warranty period, including, but not limited to, tires, fluids, gaskets and light bulbs. Pierce assumes no responsibility for the assembly of its parts or subassemblies into finishing products or vehicles unless the assembly is performed by Pierce. (b) any vehicle, chassis, or component, part, attachment or accessory damaged by misuse, neglect, fire, exposure to severe environmental or chemical conditions, acidic environment, improper maintenance, accident, crash, or force majeure such as natural disaster, lightning, earthquake, windstorm, hail, flood, war or riot;
4. EXCLUSION OF CONSEQUENTIAL AND INCIDENTAL DAMAGES.
Notwithstanding anything to the contrary herein or in any agreement between Pierce and Buyer, IN NO EVENT SHALL PIERCE BE LIABLE FOR ANY CONSEQUENTIAL,
INCIDENTAL, SPECIAL, INDIRECT, OR PUNITIVE DAMAGES WHATSOEVER,
WHETHER ARISING OUT OF BREACH OF CONTRACT, WARRANTY, TORT (INCLUDING NEGLIGENCE AND STRICT LIABILITY) OR OTHER THEORY OF LAW
OR EQUITY, WITH RESPECT TO VEHICLES OR OTHER PRODUCTS SOLD BY
PIERCE, OR THEIR OPERATION OR FAILURE TO OPERATE, OR ANY DEFECTS
THEREIN, OR ANY UNDERTAKINGS, ACTS OR OMISSIONS RELATED THERETO,
REGARDLESS OF WHETHER PIERCE HAS BEEN INFORMED OF THE POSSIBILITY OF ANY SUCH DAMAGES. Without limiting the generality of the foregoing, Pierce specifically disclaims any liability for property or personal injury damages, penalties, damages for lost profits or revenues, loss of vehicles or products or any associated equipment, cost of substitute vehicles or products, down-time, delay damages, any other types of economic loss, or for any claims by any third party for any such damages.
If the product fails to conform to the warranty set forth in paragraph 1 during the warranty period, and such nonconformity is not due to misuse, neglect, accident or improper maintenance, Buyer must notify Pierce within the time period specified in paragraph 1, and shall make the product available for inspection by Pierce or its designated agent. At the request of Pierce, any allegedly defective product shall be returned to Pierce by Buyer for examination and/or repair. Buyer shall be responsible for the cost of such transportation, and for risk of loss of or damage to the product during transportation.
Within a reasonable time, Pierce shall repair or replace (at Pierce's option and expense) any nonconforming or defective parts. Repair or replacement shall be made only by a facility approved in advance in writing by Pierce. THIS REMEDY SHALL BE THE EXCLUSIVE AND SOLE REMEDY FOR ANY BREACH OF WARRANTY.
3. BUYER'S EXCLUSIVE REMEDY.
Note: Any Surety Bond, if a part of the sale of the vehicle as to which this limited warranty is provided, applies only to this Pierce Basic One Year Limited Warranty for such vehicle, and not to other warranties made by Pierce in a separate document (if any) or to the warranties (if any) made by any manufacturer (other than Pierce) of any part, component, attachment or accessory that is incorporated into or attached to the vehicle. 2/22/2010 WA0018
1. LIMITED WARRANTY
THE WARRANTY SET FORTH IN PARAGRAPH 1 IS THE SOLE AND EXCLUSIVE WARRANTY GIVEN BY PIERCE. PIERCE HEREBY DISCLAIMS AND EXCLUDES ALL
OTHER WARRANTIES, WHETHER EXPRESS, IMPLIED OR STATUTORY,
INCLUDING WITHOUT LIMITATION ANY WARRANTY OF MERCHANTABILITY, ANY
WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.
2. DISCLAIMERS OF WARRANTIES
The original purchaser may void this warranty in part or in its entirety if the product is repaired or replaced (a) without prior written approval of the Pierce Customer Service Department; or (b) at a facility which has not been approved by Pierce as to technical capability. Any repairs, modifications, alterations or aftermarket parts added after manufacture without the authorization of Pierce may void this warranty.
This limited warranty shall apply only if the product is properly maintained in accordance with Pierce's maintenance instructions and manuals and is used in service which is normal to the particular model. Normal service means service which does not subject the product to stresses or impacts greater than normally result from careful use. If the Buyer discovers a defect or nonconformity, it must notify Pierce in writing within thirty (30) days after the date of discovery, but in any event prior to the expiration of the warranty period.
THIS LIMITED WARRANTY MAY NOT BE ASSIGNED OR OTHERWISE
TRANSFERRED BY THE BUYER TO ANY SUBSEQUENT USER OR PURCHASER OR TO ANY OTHER PERSON OR ENTITY.
This warranty does not cover damage from lack of
maintenance and cleaning (proper cleaning and maintenance procedures are detailed in the Pierce operation and
maintenance manual).
Conditions and
Exclusions:
See Also
Paragraphs
2 thru 4
Limited Warranty
Subject to the limitations and exclusions set forth below, Pierce Manufacturing provides the following warranty to the Buyer:
(c) any vehicle, chassis or component, part, attachment or accessory that has been repaired, altered or assembled in any way by any person or entity other than Pierce which, in the sole judgment of Pierce, adversely affects the performance, stability or purpose for which it was manufactured; or
(a) any integral parts, components, attachments or trade accessories of or to the product that are not manufactured by Pierce, including but not limited to engines, transmissions, drivelines, axles, water pumps and generators; with respect to all such parts, components, attachments and accessories, Pierce shall assign to Buyer the applicable warranties, if any, made by the respective manufacturers thereof; Notwithstanding anything to the contrary herein, Pierce makes no warranty whatsoever as to:
Fire and Rescue Apparatus
Coverage:
Three (3) Year Material and Workmanship
Goldstar® Gold Leaf Lamination
Three (3) Years Warranty Period
Ends After:
The date of the original purchase invoice (issued when the product ships from the factory). Warranty Begins:
Each Goldstar® gold leaf lamination shall be free from
defects in material and workmanship.
(d) products or parts which may in the ordinary course wear out and have to be replaced during the warranty period, including, but not limited to, tires, fluids, gaskets and light bulbs. Pierce assumes no responsibility for the assembly of its parts or subassemblies into finishing products or vehicles unless the assembly is performed by Pierce. (b) any vehicle, chassis, or component, part, attachment or accessory damaged by misuse, neglect, fire, exposure to severe environmental or chemical conditions, acidic environment, improper maintenance, accident, crash, or force majeure such as natural disaster, lightning, earthquake, windstorm, hail, flood, war or riot;
4. EXCLUSION OF CONSEQUENTIAL AND INCIDENTAL DAMAGES.
Notwithstanding anything to the contrary herein or in any agreement between Pierce and Buyer, IN NO EVENT SHALL PIERCE BE LIABLE FOR ANY CONSEQUENTIAL,
INCIDENTAL, SPECIAL, INDIRECT, OR PUNITIVE DAMAGES WHATSOEVER,
WHETHER ARISING OUT OF BREACH OF CONTRACT, WARRANTY, TORT (INCLUDING NEGLIGENCE AND STRICT LIABILITY) OR OTHER THEORY OF LAW
OR EQUITY, WITH RESPECT TO VEHICLES OR OTHER PRODUCTS SOLD BY
PIERCE, OR THEIR OPERATION OR FAILURE TO OPERATE, OR ANY DEFECTS
THEREIN, OR ANY UNDERTAKINGS, ACTS OR OMISSIONS RELATED THERETO,
REGARDLESS OF WHETHER PIERCE HAS BEEN INFORMED OF THE POSSIBILITY OF ANY SUCH DAMAGES. Without limiting the generality of the foregoing, Pierce specifically disclaims any liability for property or personal injury damages, penalties, damages for lost profits or revenues, loss of vehicles or products or any associated equipment, cost of substitute vehicles or products, down-time, delay damages, any other types of economic loss, or for any claims by any third party for any such damages.
If the product fails to conform to the warranty set forth in paragraph 1 during the warranty period, and such nonconformity is not due to misuse, neglect, accident or improper maintenance, Buyer must notify Pierce within the time period specified in paragraph 1, and shall make the product available for inspection by Pierce or its designated agent. At the request of Pierce, any allegedly defective product shall be returned to Pierce by Buyer for examination and/or repair. Buyer shall be responsible for the cost of such transportation, and for risk of loss of or damage to the product during transportation.
Within a reasonable time, Pierce shall repair or replace (at Pierce's option and expense) any nonconforming or defective parts. Repair or replacement shall be made only by a facility approved in advance in writing by Pierce. THIS REMEDY SHALL BE THE EXCLUSIVE AND SOLE REMEDY FOR ANY BREACH OF WARRANTY.
3. BUYER'S EXCLUSIVE REMEDY.
JROGHQVWDWHĆUHFRP
DEALER SUPPLIED
PRODUCTS SERVICES
Exhibit “D”
5 AND
/OR
1 PROPOSAL INTRDUCTION
With over three decades of industry expertise, Golden State Fire Apparatus, Inc. (GSFA) proudly stands as the premier authorized dealership for top-tier fire apparatus in Central and Northern California. Our steadfast commitment to detail and customer satisfaction has earned us a trusted reputation among first responders.
We sincerely appreciate the opportunity to present this comprehensive proposal for a PIERCE MANUFACTURING, INC. ENFORCER 1500 GPM TYPE 1 FIRE ENGINE. Your consideration of this proposal is greatly valued, and we are eager for the opportunity to support your department with the highest level of excellence and professionalism.
DEALER-SUPPLIED PRODUCTS AND SERVICES
Golden State Fire Apparatus Inc. (GSFA) will furnish the following items and/or services before final delivery so that all necessary components and support are in place, contributing to an efficient final delivery process. Please refer to the detailed list below for a comprehensive overview of the products and/or services included:
AUTHORIZED MANUFACTURER
In accordance with the State of California Vehicle Code, specifically Section 11701, it is mandated that "every manufacturer of a vehicle subject to registration shall make application to the Department of Motor Vehicles (DMV) for a license containing a general distinguishing number." The manufacturer, as of the proposal submission, holds a valid license in compliance with this requirement and is prepared to furnish a copy upon request. This adherence to regulatory standards ensures that the manufacturer maintains a current and official status, promoting transparency and compliance with legal requirements throughout the duration of the proposal and subsequent processes.
AUTHORIZED DEALERSHIP
In compliance with the State of California Vehicle Code, specifically Section 11701, it is mandated that "a dealer in vehicles of a type subject to registration shall make application to the Department of Motor Vehicles (DMV) for a license containing a general distinguishing number." Golden State Fire Apparatus, Inc. possesses a valid license at the time of the bid, as detailed above, and can promptly provide a copy upon request. This adherence to regulatory standards ensures that the dealership maintains a current and official status, promoting transparency and compliance with legal requirements throughout the duration of the proposal and subsequent processes.
AUTHORIZED SALES REPRESENTATIVE
In accordance with the State of California Vehicle Code, specifically Section 11800, it is expressly prohibited for any individual to function as a vehicle salesperson without obtaining a license issued by the Department of Motor Vehicles (DMV). The representative, at the time of
2 proposal, holds a valid vehicle salesperson's license and is ready to furnish a copy upon request.
This adherence to regulatory standards ensures that the sales representative maintains a current and official status, promoting transparency and compliance with legal requirements throughout the bidding process and subsequent phases.
VEHICLE REGISTRATION
In adherence to the State of California Vehicle Code Section 11739, it is mandated that the "dealer of a new motor vehicle sale is responsible for applying for the title, securing vehicle registration, and obtaining license plates for the Customer" through the Department of Motor Vehicles (DMV). Being a factory-authorized dealer of the vehicle being sold, Golden State Fire Apparatus, Inc. is duly authorized to register the vehicle with the State of California as a new vehicle manufacturer.
GSFA is committed to facilitating an excellent vehicle ownership experience for the customer.
As such, we will manage all necessary applications and complete all transfer papers, including the application for California Exempt "E" license plates. This approach ensures compliance with regulatory requirements and a hassle-free registration process for our valued customers.
WEEKLY PROGRESS PHOTOGRAPHS
GSFA is committed to ensuring transparency and comprehensive reporting throughout the construction process of the apparatus. To achieve this, GSFA will provide weekly photographs capturing various stages of the apparatus or major components under construction.
Commencing from the initiation of the manufacturing process, the photographic documentation will extend throughout the entire production phase by the manufacturer. These weekly reports will offer a visual representation of the ongoing progress of the apparatus, highlighting key milestones and showcasing unique features and aspects as construction unfolds.
Our focus is to provide customers with a clear and detailed insight into the evolution of the apparatus, fostering a deeper understanding of the craftsmanship and distinct elements incorporated during the construction process. This commitment to regular, visual updates aims to enhance communication and transparency regarding the progress of the apparatus.
CONTINGENCY RESERVE FUND
A Contingency Reserve Fund amounting to $15,000 per unit is incorporated into the quotation to address potential change orders, unforeseen items, or necessary work that may arise during the contract. The utilization of this reserve fund is at the sole discretion of the Customer. It is essential to note that this reserve fund is not an estimate for the aforementioned contingencies, and the actual costs associated with change orders, unforeseen items, or required work may surpass the reserved amount depending on their nature.
3 Any unused portion of the Contingency Reserve Fund will be credited back on the final invoice.
Alternatively, if not credited, the remaining funds will be promptly returned to the Customer in the form of a check following the completion of the final invoicing process. This approach guarantees financial transparency and effective management throughout the project.
FIRE FIGHTING EQUIPMENT FUND
A Fire Fighting Equipment Fund amounting to $15,000 per unit is incorporated into the quotation and is specifically designated to cover the expenses associated with purchasing of said equipment, adhering to the directives of the Customer.
Any unused portion of the Fire Fighting Equipment Fund will be credited back on the final invoice.
Alternatively, if not credited, the remaining funds will be promptly returned to the Customer in the form of a check following the completion of the final invoicing process. This approach guarantees financial transparency and effective management throughout the project.
COMMUNICATION EQUIPMENT MOUNTING FUND
A Communication Equipment Mounting Fund amounting to $2,500 per unit is incorporated into the quotation and is specifically designated to cover the expenses associated with mounting communication equipment, such as two-way radios, adhering to the directives of the Customer.
In the event that the mounting costs surpass the stipulated allowance, any additional work required can be undertaken at the prevailing shop rate. Any unused portion of the Communication Equipment Mounting Fund will be credited back on the final invoice.
Alternatively, if not credited, the remaining funds will be promptly returned to the Customer in the form of a check following the completion of the final invoicing process. This approach guarantees financial transparency and effective management throughout the project.
PRE-CONSTRUCTION, FACTORY VISIT
A pre-construction trip to the manufacturing facility is included for three (3) Customer representatives. The primary objective of review and finalize, in detail, the specifications prior to the start of production. The pre-construction trip is anticipated to span three (3) days and two (2) nights, with scheduling details collaboratively determined between GSFA and the Customer.
GSFA will cover the costs associated with airfare, lodging, meals, and ground transportation during the stay at the manufacturer's location. Air travel will be arranged from one of the following airports: Sacramento, San Francisco, or San Jose.
It is important to note that certain costs, including Customer ground transportation within California, airport parking, luggage fees, and incidental expenses during travel to the factory, fall within the responsibility of the Customer. Furthermore, flight reservations are nonrefundable, and in the event of a cancellation post-booking, the Customer will bear all
4 associated costs, encompassing not only the original ticket cost but also any change or cancellation fees levied by the airline and/or travel agency. Additionally, flight reservations are non-transferable. This delineation aims to establish clarity and transparency regarding the allocation of responsibilities and potential costs associated with the pre-construction trip.
FINAL INSPECTION, FACTORY VISIT
A final inspection trip to the manufacturing facility is included for three (3) Customer representatives. The primary objective of this visit is to ensure the adherence of the apparatus to specifications and promptly identify any potential deficiencies. The final inspection trip is anticipated to span four (4) days and three (3) nights, with scheduling details collaboratively determined between GSFA and the Customer.
GSFA will cover the costs associated with airfare, lodging, meals, and ground transportation during the stay at the manufacturer's location. Air travel will be arranged from one of the following airports: Sacramento, San Francisco, or San Jose.
It is important to note that certain costs, including Customer ground transportation within California, airport parking, luggage fees, and incidental expenses during travel to the factory, fall within the responsibility of the Customer. Furthermore, flight reservations are nonrefundable, and in the event of a cancellation post-booking, the Customer will bear all associated costs, encompassing not only the original ticket cost but also any change or cancellation fees levied by the airline and/or travel agency. Additionally, flight reservations are non-transferable. This delineation aims to establish clarity and transparency regarding the allocation of responsibilities and potential costs associated with the final inspection trip.
DELIVERY TO AUTHORIZED SERVICE FACILITY
GSFA will deliver the apparatus to our Northern California facility located in Sacramento for a comprehensive dealer preparation inspection. This service, conducted at the expense of GSFA, aims to have the apparatus in optimal condition at the time of final delivery.
To ensure the proper break-in of all components while still under warranty, the apparatus will be delivered under its own power. The use of rail or truck freight for transportation is deemed unacceptable in order to uphold the highest standards of quality assurance during the delivery process. This approach not only aligns with warranty considerations but also emphasizes the commitment to delivering a fully operational apparatus to our valued customers.
PRE-DELIVERY SERVICE
Before reaching its final destination, the apparatus undergoes a pre-delivery service conducted by Golden State Emergency Vehicle Service, Inc. This service is designed to tap into the expertise of an external source, providing an experienced perspective that enhances the thoroughness of your final inspection. Our pre-delivery service covers the following areas:
5 1. Engine Compartment and Undercarriage:
• Inspect for broken mounting brackets.
• Inspect and identify locations of any fluid leaks.
• General inspection of hoses, wiring, and linkage, focusing on potential wear points. • Verify correct fluid capacities for engine oil, coolant, power steering fluid, washer reservoir fluid, transmission fluid, rear-end fluid, pump transmission oil, and primer oil if applicable.
• Re-torque U-bolts to OEM specifications if equipped with leaf spring suspension (Pierce Custom chassis only).
2. Interior:
• Confirm proper operation of doors, windows, and locks, ensuring accurate adjustment.
• Confirm proper operation of seatbelt alarms.
• Confirm proper operation of all compartment door alarms, as well as hose bed cover, ladder rack, light tower, and deck gun alarms.
• Ensure functionality of auxiliary power points, interior lighting, mirror, and seat controls, and if applicable - headsets and radios.
• Inspect upholstery for quality and condition.
3. Exterior:
• Address reasonable paint scratches or chips.
• Tighten any loose hardware.
• Inspect tires and wheels, ensure proper pressure.
• Check compartment doors for proper operation and latch fit. • Lubricate compartment door locks if applicable.
4. Road Test:
• Conduct a road test with a full water tank (if applicable), covering approximately twenty miles on both city and highway roads.
• Perform a DOT compliant brake test to verify the system is holding air. • Inspect brake condition, wheel seals, and ensure drive train components reach optimal operating temperatures.
• Conduct an Allison Transmission self-diagnostic to verify fluid level, fluid and filter life, and check for fault codes.
5. Electrical:
• Verify the operation of all lights, sirens, and other electrical accessories.
6 6. Pump:
• Operate the Pressure Governor or Relief Valve, transfer valve, and check pump shift. • Inspect water tank, pump and plumbing for leaks and calibrate the water level gauge.
• Ensure smooth operation of all discharge, suction, and drain valves.
7. Pierce Husky™ Foam System:
• If applicable, draft and inject clean water to ensure proper operation of the foam pump.
8. Fuel and DEF Tanks:
• Fill the fuel tank and DEF tank prior to final delivery.
9. Wash:
• Thoroughly wash the apparatus prior to final delivery.
This pre-delivery service assists the apparatus to meet our high standards of quality and operational efficiency before reaching its final destination.
FINAL DELIVERY (CUSTOMER LOCATION)
GSFA will deliver the completed Product, inclusive of any relevant equipment, spare parts, and supplies, to the Customer's specified address at GSFA's expense.
In preparation for the Product's delivery, the Customer is required to furnish GSFA with proof of liability and physical damage insurance. GSFA will withhold the release of the Product until such proof of insurance is provided.
To ensure a timely delivery process, it is incumbent upon the Customer to settle any outstanding balance owed to GSFA before or at the time the Product is completed and ready for delivery. In the event of delayed payment or delivery, GSFA reserves the right to impose a late fee and daily storage charge as outlined in the Standard Terms and Conditions until payment is received.
For compliance with insurance liability considerations, the Product will only be delivered upon full acceptance and full payment, or through a prior written agreement mutually reached between the Customer and GSFA. This ensures a secure and efficient finalization of the delivery process, aligning with both parties' obligations and safeguarding against potential liabilities.
7 COMPREHENSIVE SALES AND SERVICE SUPPORT
At GSFA, we understand that immediate response is essential - and the service and support of your apparatus should be no different. Since our founding in 1989, our mission has been to provide first responders with the highest quality, most reliable fire and emergency apparatus from top-tier manufacturers. We specialize in guiding our customers through the entire process - from apparatus evaluation and customization to final inspection - and ensuring years of reliable service through our Golden State Emergency Vehicle Service (GSEVS) division.
Golden State Emergency Vehicle Service (GSEVS)
Established in 2014, GSEVS is committed to building long-term, collaborative relationships by providing exceptional warranty and technical support. Our services cover a wide range of needs, including chassis, electrical systems, pump, aerial, routine maintenance, equipment mounting, and pump testing - with priority given to new units sold by GSFA. Our goal is to deliver prompt, professional service and unwavering support for your apparatus.
Sacramento Facility
Our Sacramento location features a 33,814-square-foot facility with 14 working bays and a 4,500- square-foot, two-story parts distribution department. Conveniently located near Highway 99 with easy access to Interstates 80 and 50, we are positioned to serve you efficiently.
Tracy Facility (Opening 2026)
Our second location in Tracy will expand our service capacity with a 49,634-square-foot facility featuring 21 working bays and a parts department equal in size to our Sacramento facility. Strategically located within the "Tracy Triangle" - bordered by I-580, I-205, and I-5 - this facility will enhance our ability to serve customers in the Bay Area and beyond.
Certified and Experienced Technicians
Our service team includes factory-trained professionals certified by Pierce, ASE, and EVT. They undergo regular training to stay current on chassis, electrical systems, and aerial devices, ensuring expert handling of any challenge. Whether it's routine maintenance or complex diagnostics, you can count on expert care and precision with every visit.
Parts
At Golden State, we’re dedicated to keeping your apparatus fully operational and mission-ready. That’s why we maintain a robust inventory of both Pierce and non-Pierce parts—ready for immediate deployment when you need them most. If a part isn’t in stock, we expedite orders directly from the manufacturer to minimize downtime and get your unit back in service without delay.
To make the process even more efficient, our digital Parts Request Portal offers a streamlined, userfriendly experience. It provides 24/7 access to submit requests, monitor order status, and communicate directly with our team—ensuring transparent updates and quicker turnaround times every step of the way.
8 Mobile Service
To minimize emergency apparatus downtime, we offer a robust mobile service program for on-site repairs and maintenance.
Pre-Delivery Inspection (PDI) Process
We employ a dedicated team of Pre-Delivery Inspection (PDI) technicians solely focused on ensuring your apparatus arrives in peak condition. Before your new custom unit is delivered, it undergoes a thorough, multi-point inspection to verify quality, performance, and compliance with all specifications.
Our team handles every detail of the acceptance and delivery process—so you can take ownership with complete confidence and peace of mind.
Your Single Source for Sales and Service
With Golden State Fire, you have a single point of contact for sales, service, and support - all under one roof, with two strategically located facilities to serve you better. We are confident that our combination of expertise, customer service, and product support is unmatched by any other fire and emergency apparatus dealership in California.
END OF EXHIBIT “D”
Agenda Item No: K.10
AGENDA REPORT
DATE: January 20, 2026
TO: Mayor and Council
FROM: David Gassaway, City Manager
SUBJECT: Resolution 2026-08 FD Tablet Command Software Renewal Authorizing the City Manager to Approve an Amendment to the Technology Software-as-aService Agreement with Tablet Command, Inc.
Funding Source: $109,049.38; General Fund
Contact: John Sturdee, (707) 436-7228
RECOMMENDED ACTION
Adopt resolution.
STATEMENT OF ISSUE
The City desires to amend the agreement with Tablet Command, Inc to extend the term.
DISCUSSION
The Fire Department uses Tablet Command as an incident and tactical command software built on a mobile platform, allowing incident commanders to tap and drag (using their cell phones and tablets) the responding apparatus onto an emergency scene, track progress against critical checklists, and timestamp every maneuver and benchmark throughout an incident.
Tablet Command helps Incident Commanders to track all resources responding to a scene, including mutual aid resources that are responding from outside the City. The City’s Fire Department has successfully used the software and desires to continue to do so with a 26-month extension of the current agreement, which expired October 31, 2025, through December 31, 2027.
FINANCIAL IMPACT
The total amount for the amended agreement shall not exceed $109,049.38 (10155100), which covers ongoing licensing, hosting, support, and training costs over the next 26 months. The
amount includes a contingency of $10,000 for unanticipated expenses that may arise during the term. The term of this agreement will be extended to December 31, 2027.
PUBLIC CONTACT/ADVISORY BODY RECOMMENDATION
N/A
ALTERNATIVE ACTION
The City Council may choose not to adopt the resolution. However, failure to renew the software would result in disruption to critical Fire safety operations.
COORDINATED WITH
Information Technology Department
STAFF CONTACT
Taylor Armour, Fire Administration Division Manager
(707) 428-7593
[email protected]
ATTACHMENTS
Attachment 2: Proposed Resolution
Attachment 3: Proposed Amendment
Attachment 4: Tablet Command Agreement
CITY OF FAIRFIELD
RESOLUTION NO. 2026-08
AUTHORIZING THE CITY MANAGER TO APPROVE AN AMENDMENT TO THE TECHNOLOGY SOFTWARE-AS-A-SERVICE AGREEMENT WITH TABLET COMMAND, INC.
WHEREAS, the City of Fairfield has acquired licensed software solutions (Tablet Command) from Provider pursuant to the terms of a Technology Software-As-A-Service Agreement entered into between Tablet Command, Inc. and the City dated July 9, 2020 (Services Agreement); and WHEREAS, the current agreement expired during on-going contract negotiations on October 31, 2025; and
WHEREAS, the Fire Department proposes to amend the agreement to extend the term through December 31, 2027.
NOW, THEREFORE, THE COUNCIL OF THE CITY OF FAIRFIELD HEREBY RESOLVES:
Section 1. The City Council authorizes an amendment to the Technology Software-as-aService Agreement with Tablet Command, Inc. for a 26-month renewal in the amount of $99,049.38, plus $10,000 contingency, for a total of up to $109,049.38 (10155100).
Section 2. The council hereby authorizes the city manager or designee to take all steps necessary and proper to implement this resolution.
PASSED AND ADOPTED this 20th day of January 2026, by the following vote:
AYES: MEMBERS: MOY / BERTANI / CARR / PANDURO / SANDHU / TONNESEN / WILLIAMS NOES: MEMBERS:
ABSENT: MEMBERS:
ABSTAIN: MEMBERS:
_________
MAYOR
ATTEST:
____________________________
CITY CLERK
Cjty Of FAIRFIELD
TECHNOLOGY SOFTWARE-AS-A-SERVICE (Saas) AGREEMENT
This AGREEMENT is made at Fairfield, California, as of July 9 , 2020 (the "Effective Date"), by and between the City of Fairfield, a municipal corporation (the "City") and Tablet Command, Inc. ("Service Provider"), who agree as follows:
1) SERVICES. Subject to the terms and conditions set forth in this Agreement, Service Provider shall provide to the City the services described in Exhibit "A" (the "Scope of Services"), which consists of the following: (a) Exhibit A-1 - Statement of Work, (b) Exhibit A-2 - Service Level Agreement. Service Provider shall provide Services at the time, place, and in the manner specified in Exhibit "A." 2) PAYMENT. City shall pay Service Provider for the services rendered pursuant to this Agreement at the times and in the manner set forth in Exhibit "B." The payments specified in Exhibit "B" shall be the only payments to be made to Service Provider for services rendered pursuant to this Agreement. Service Provider shall submit all billings for said services to the City in the manner specified in Exhibit "B." 3) FACILITIES AND EQUIPMENT. Service Provider shall, at its sole cost and expense, furnish all facilities and equipment which may be required for furnishing Services pursuant to this Agreement.
4) COMPLETE AGREEMENT. The provisions set forth in Exhibits "A," "B," "C," and "D" are part of this Agreement. In the event of any inconsistency between the general provisions of Exhibit "C" and any other terms or conditions of this Agreement, the provisions set forth in Exhibit "C" shall control. All provisions in this Agreement control over any provision in Exhibit "A." In the event of a disagreement among the documents comprising Exhibit "A," Exhibit A-1 controls over Exhibit A-2. 5) INSURANCE REQUIREMENTS. The insurance requirements set forth in Exhibit "D" are part of this Agreement. Notwithstanding any other provision to the contrary, in the event of any inconsistency between any other terms or conditions of this Agreement, the requirements set forth in Exhibit "D" shall control. 6) EXHIBITS. All exhibits referred to herein are attached hereto and are by this reference incorporated herein.
7) TERM. This Agreement shall commence upon the Effective Date and shall remain in effect for a period of five (5) years following the Effective Date, unless otherwise terminated in accordance with the terms of this Agreement.
Rev. 1/17/2017
City OF FAIRFIELD
TECHNOLOGY SOFTWARE-AS-A-SERVICE (SaaS) AGREEMENT
EXECUTED as of the day first above-stated.
1P
Printed: David Gassaway, Acting City Manager
Printed: Van Riviere - President, CEO
Rev. 1/17/2017
City OF FAIRFIELD
TECHNOLOGY SOFTWARE-AS-A-SERVICE (Saas) AGREEMENT
EXHIBIT "A"
SCOPE OF SERVICES
Services are described more particularly in the following exhibits, which comprise this Exhibit A:
Exhibit A-1 - Statement of Work
Exhibit A-2 - Service Level Agreement
Rev.1/17/2017
City OF FAIRFIELD
TECHNOLOGY SOFTWARE-AS-A-SERVICE (SaaS) AGREEMENT
Exhibit "A-1"
Statement of Work
1.0 DEFINITIONS: In this Agreement, the following terms have the following meanings, and all other capitalized terms have the meaning given to them elsewhere in this Agreement:
1.01 "Acceptance" means that the City has provided notice to the Service Provider that the Saas applications and services to be provided pursuant to this Agreement meet the specifications and requirements contained herein and are performing without deficiencies. If the City fails to provide such notice, Acceptance will be deemed to have occurred at the end of the Acceptance Period.
1.02 "Acceptance Period" means the thirty {30) day period allocated by City to test the Saas applications and services to determine whether they conform to the applicable specifications and requirements and, if appropriate, properly operate in the defined operating environment, are capable of running on a repetitive basis, and are otherwise in compliance with the service level obligations without failure.
1.03 "Authorized Persons" as used in this document means the Service Provider's employees, contractors, subcontractors or other agents who need to access the City's Personal Data to enable the Service Provider to perform the services required.
1.04 "City Data" as used in this document means all data created or in any way originating with the City, and all data that is the output of computer processing of or other electronic manipulation of any data that was created by or in any way originated with the City, whether such data or output is stored on the City's hardware, the Service Provider's hardware, or exists in any system owned, maintained or otherwise controlled by the City or by the Service Provider.
1.05 "City Identified Contact" means the person or persons designated in writing by the City to receive security incident or breach notification.
1.06 "Data Breach" as used in this document means the unauthorized access by non-authorized person/s that result in the use, disclosure or theft of the City's unencrypted Personal Data.
1.07 "Follow-the-sun" is a workflow model in which work is passed on to the offices located in different time zones. In this way work is done round-the-clock thereby reducing the support duration and increasing the responsiveness.
1.08 "Individually Identifiable Health Information" as used in this document means information that is a subset of health information, including demographic information collected from an individual, and {1) is created or received by a health care provider, health plan, employer or health care clearinghouse; and (2) relates Rev. 1/17/2017
City OF FAIRFIELD
TECHNOLOGY SOFTWARE-AS-A-SERVICE (Saas) AGREEMENT
to the past, present or future physical or mental health or condition of an individual; the provision of health care to an individual; or the past, present or future payment for the provision of health care to an individual; and (a) that identifies the individual; or (b) with respect to which there is a reasonable basis to believe the information can be used to identify the individual.
1.09 "Non-Public Data" means City Data, other than Personal Data, that is not subject to distribution to the public as public information. It is deemed to be sensitive and confidential by the City because it contains information that is exempt by statute, ordinance or administrative rule from access by the general public as public information.
1.10 "Personal Data" means City Data that includes information relating to a person that identifies the person by name and has any of the following Personally Identifiable Information: government-issued identification numbers (e.g. Social Security, driver's license, passport); financial account information, including account number, credit or debit card numbers; or Protected Health Information relating to a person.
1.11 "Protected Health Information" is individually identifiable health information transmitted by electronic media, maintained in electronic media, or transmitted or maintained in any other form or medium. Protected Health Information excludes education records covered by the Family Educational Rights and Privacy Act (FERPA), as amended, 20 U.S.C. 1232g, records described at 20 U.S.C. 1232g(a)(4)(B)(iv) and employment records held by a covered entity in its role as employer.
1.12 "Personally Identifiable Information" refers to a combination of data elements (e.g. Social Security number, driver's license or other governmentissued identification number, passport number, financial account number, or credit or debit card number in combination with security codes) that, when linked to the individual's first name or first initial and their last name, and not encrypted or otherwise could lead to the loss, theft or unauthorized use of the individual's personal information.
1.13 "Security Incident" means the potentially unauthorized access by nonauthorized persons to Personal Data or Non-Public Data that could reasonably result in the use, disclosure or theft of City's unencrypted Personal Data or NonPublic Data within the possession or control of a Service Provider. A Security Incident may or may not turn into a Data Breach.
1.14 "Service Level Agreement" (SLA) means the terms and conditions set forth in Exhibit A-3, that are subject to the terms and conditions in this Agreement, and that unless otherwise agreed to include (1) the technical service level performance promises (i.e., metrics for performance and intervals for measure), (2) description of service quality, (3) identification of roles and responsibilities, (4) security responsibilities and notice requirements, (5) how disputes are discovered and addressed and (6) any remedies for performance failures.
Rev. 1/17/2017
City OF FAIRFIELD
TECHNOLOGY SOFTWARE-AS-A-SERVICE (SaaS) AGREEMENT
1.15 "Service Provider" means Tablet Command, Inc. and its employees, subcontractors, agents and affiliates who are providing the services agreed to under this Agreement.
1.16 "Software-as-a-Service" (SaaS) means the capability provided to the consumer to use the provider's applications running on a cloud infrastructure.
The applications are accessible from various client devices through a thin client interface such as a Web browser (e.g., Web-based email) or a program interface. The consumer does not manage or control the underlying cloud infrastructure, including network, servers, operating systems, storage or even individual application capabilities, with the possible exception of limited userspecific application configuration settings.
2.0 DESCRIPTION OF SERVICES
2.1 Scope of Services
Service Provider shall provide City with an application programming interface (API ). City shall direct incident data to the API at
https://api.tabletcommand.com. Service Provider shall work with the City's Information Technology Division to activate the CAD-integrated system, and will launch the API upon completion of integration services and testing. Service Provider shall provide initial user training and orientation, and ongoing customer support.
2.2 Data Ownership
The City will own all right, title and interest in its City Data that is related to the services provided by this Agreement. Service Provider shall not access City user accounts or City Data, except (1) in the course of data center operations, (2) in response to service or technical issues, (3) as required by the express terms of this Agreement or (4) at the City's written request. The City acknowledges that, in the course of performing the services, Service Provider may use software and related processes, instructions, methods, and techniques that have been previously developed by Service Provider (collectively, the "Pre-existing Materials") and that the same shall remain the sole and exclusive property of Service Provider.
2.3 Data Protection
Rev. 1/17/2017
Protection of personal privacy and data shall be an integral part of the business activities of the Service Provider to ensure there is no inappropriate or unauthorized use of City information at any time. To this end, the Service Provider shall safeguard the confidentiality, integrity and availability of City information and comply with the following conditions:
a. The Service Provider shall implement and maintain appropriate administrative, technical and organizational security measures to safeguard against unauthorized access, disclosure or theft of personal data and non-public data. Such security measures shall be in accordance with recognized industry practice and not less
City OF FAIRFIELD
TECHNOLOGY SOFTWARE-AS-A-SERVICE (SaaS) AGREEMENT
stringent than the measures the Service Provider applies to its own personal data and non-public data of similar kind.
b. All data obtained by the Service Provider in the performance of this Agreement shall become and remain the property of the City. c. All Personal Data shall be encrypted at rest and in transit with controlled access. Unless otherwise stipulated, the Service Provider is responsible for encryption of the Personal Data. Any stipulation of responsibilities will identify specific roles and responsibilities and shall be included in the SLA attached as Exhibit A-3.
d. Unless otherwise stipulated, the Service Provider shall encrypt all Non-Public Data at rest and in transit. The City shall identify data it deems as Non-Public Data to the Service Provider. The level of protection and encryption for all non-public data shall be identified and made a part of this contract.
e. At no time shall any data or processes - that either belong to or are intended for the use of a City or its officers, agents or employees - be copied, disclosed or retained by the Service Provider or any party related to the Service Provider for subsequent use in any transaction that does not include the City.
f. The Service Provider shall not use any information collected in connection with the service issued from this proposal for any purpose other than fulfilling the service.
2.4 Data Location
The Service Provider shall provide its services to the City and its end users solely from data centers in the U.S. Storage of City Data at rest shall be located solely in data centers in the U.S. The Service Provider shall not allow its personnel or contractors to store City Data on portable devices, including personal computers, except for devices that are used and kept only at its U.S. data centers. The Service Provider shall permit its personnel and contractors to access City Data remotely only as required to provide technical support. The Service Provider may provide technical user support on a 24/7 basis using a Follow-the-Sun model, unless otherwise prohibited in this contract.
2.5 Security Incident
Rev. 1/17/2017
Service Provider shall inform the City of any Security Incident or Data Breach. a. Incident Response: The Service Provider may need to
communicate with outside parties regarding a Security Incident, which may include contacting law enforcement, fielding media inquiries and seeking external expertise as mutually agreed upon, defined by law or contained in the contract. Discussing Security Incidents with the City should be handled on an urgent as-needed basis, as part of Service Provider communication and mitigation processes as mutually agreed upon, defined by law or contained in the contract.
b. Security Incident Reporting Requirements: The Service Provider shall report a Security Incident to the appropriate City Identified Contact immediately.
City OF FAIRFIELD
TECHNOLOGY SOF1WARE-AS-A-SERVICE (SaaS) AGREEMENT
c. Breach Reporting Requirements: If the Service Provider has actual knowledge of a confirmed data breach that affects the security of any City content that is subject to applicable data breach notification law, the Service Provider shall (1) promptly notify the appropriate City Identified Contact within 24 hours or sooner, unless shorter time is required by applicable law, and (2) take commercially reasonable measures to address the data breach in a timely manner.
2.6 Breach Responsibilities
This section only applies when a data breach occurs with respect to personal data within the possession or control of the Service Provider. a. The Service Provider, unless stipulated otherwise, shall immediately notify the appropriate City Identified Contact by telephone in accordance with the agreed upon security plan or security procedures if it reasonably believes there has been a security incident.
b. The Service Provider, unless stipulated otherwise, shall promptly notify the appropriate City Identified Contact within 24 hours or sooner by telephone, unless shorter time is required by applicable law, if it confirms that there is, or reasonably believes that there has been a data breach. The Service Provider shall (1) cooperate with the City as reasonably requested by the City to investigate and resolve the data breach, (2) promptly implement necessary remedial measures, if necessary, and (3) document responsive actions taken related to the data breach, including any post-incident review of events and actions taken to make changes in business practices in providing the services, if necessary.
c. Unless otherwise stipulated, if a data breach is a direct result of the Service Provider's breach of its contract obligation to encrypt personal data or otherwise prevent its release, the Service Provider shall bear the costs associated with (1) the investigation and resolution of the data breach; (2) notifications to individuals, regulators or others required by state law; (3) a credit monitoring service required by state ( or federal) law; ( 4) a website or a toll-free number and call center for affected individuals required by state law - all not to exceed the average per record per person cost calculated for data breaches in the United States (currently $201 per record/person) in the most recent Cost of Data Breach Study:
Global Analysis published by the Ponemon Institute at the time of the data breach; and (5) complete all corrective actions as reasonable determined by Service Provider based on root cause; all [(1) through (5)] subject to this contract's limitation of liability.
2. 7 Notification of Legal Requests
Rev. 1/17/2017
The Service Provider shall contact the City upon receipt of any electronic discovery, litigation holds, discovery searches and expert testimonies related to the City's data under this contract, or which in any way might reasonably require access to the data of the City. The Service Provider shall not respond
City OF FAIRFIELD
TECHNOLOGY SOFTWARE-AS-A-SERVICE (SaaS) AGREEMENT
to subpoenas, service of process and other legal requests related to the City without first notifying the City, unless prohibited by law from providing such notice.
2.8 Termination and Suspension of Service
a. In the event of a termination of the contract, the Service Provider shall promptly and securely delete all City Data, in all of its forms, in Service Provider's systems or otherwise in its possession or under its control. City Data shall be permanently deleted and shall not be recoverable, according to National Institute of Standards and Technology (NIST)-approved methods. Certificates of destruction shall be provided to the City.
b. During any period of service suspension, the Service Provider shall not take any action to intentionally erase any City Data. c. The City shall be entitled to any post-termination assistance generally made available with respect to the services, unless a unique data retrieval arrangement has been established as part of the SLA.
2.9 Background Checks
The Service Provider shall conduct criminal background checks and not utilize any staff, including subcontractors, to fulfill the obligations of the Agreement who have been convicted of any crime of dishonesty, including but not limited to criminal fraud, or otherwise convicted of any felony or misdemeanor offense for which incarceration for up to 1 year is an authorized penalty. The Service Provider shall promote and maintain an awareness of the importance of securing the City's information among the Service Provider's employees and agents.
2.10 Access to Security Logs and Reports
The Service Provider shall provide reports to the City, upon City request, in a format agreed to by both the Service Provider and the City. Reports shall include latency statistics, user access, user access IP address, user access history and security logs for all City files related to this contract.
2.11 Agreement Audit
The Service Provider shall allow the City to audit conformance to the Agreement terms. The City may perform this audit or contract with a third party at its discretion and at the City's expense.
2.12 Data Center Audit
The Service Provider shall perform an independent audit of its data centers at least annually at its expense, and provide a redacted version of the audit report upon request by City. The Service Provider may remove its proprietary information from the redacted version. A Service Organization Control (SOC) 2 audit report or approved equivalent sets the minimum level of a third-party audit.
2.13 Change Control and Advance Notice
Rev. 1/17/2017
City OF FAIRFIELD
TECHNOLOGY SOFTWARE-AS-A-SERVICE (SaaS) AGREEMENT
The Service Provider shall give 5 business days advance notice to the City of any upgrades (e.g., major upgrades, minor upgrades, system changes) that may impact service availability and performance. A major upgrade is a replacement of hardware, software or firmware with a newer or better version in order to bring the system up to date or to improve its characteristics. It usually includes a new version number.
2.14 Non-disclosure and Separation of Duties
The Service Provider shall enforce separation of job duties, require commercially reasonable non-disclosure agreements, and limit staff knowledge of City Data to that which is absolutely necessary to perform job duties.
2.15 Import and Export of Data
Service Provider shall import or export data, either in piecemeal or in its entirety, and provide to it the City upon request.
2.16 Responsibilities and Uptime Guarantee
The City shall be responsible for the acquisition and operation of all hardware, and network support that is physically located on City premises related to the services being provided. The Service Provider shall provide the interface software that will be hosted on City premises and will provide ongoing support for the deployment, configuration, and testing of said software. Additionally, the City shall be responsible for hardware that is located within facilities, including within vehicles, under City's control. The technical and professional activities required for establishing, managing and maintaining the interface are the responsibilities of the Service Provider and will be executed with the supervision and support of City IT staff. Service Provider's services shall be redundant and fault tolerant. The system shall be available 24/7/365 (with agreed-upon maintenance downtime), with an average uptime greater than
99.9%, and provide service to customers as defined in the SLA.
2.17 Subcontractor Disclosure
The Service Provider shall identify all of its strategic business partners related to services provided under this Agreement, including but not limited to all subcontractors or other entities or individuals who may be a party to a joint venture or similar agreement with the Service Provider, and who shall be involved in any application development and/or operations.
2.18 Business Continuity and Disaster Recovery
The Service Provider shall provide a business continuity and disaster recovery plan upon request and ensure that the City's recovery time objective (RTO) of 24 hours is met.
2.19 Compliance with Accessibility Standards
Rev. 1/17/2017
The Service Provider shall comply with and adhere to Accessibility Standards of Section 508 Amendment to the Rehabilitation Act of 1973.
City OF FAIRFIELD
TECHNOLOGY SOFTWARE-AS-A-SERVICE (SaaS) AGREEMENT
2.20 Web Services
The Service Provider shall use Web services exclusively to interface with the City's data in near real time when possible.
2.21 Encryption of Data at Rest
The Service Provider shall ensure hard drive encryption consistent with validated cryptography standards as referenced in FIPS 140-2, Security Requirements for Cryptographic Modules for all personal data, unless the City approves the storage of personal data on a Service Provider portable device in order to accomplish work as defined in this Statement of Work.
2.22 Initial User Training
a. Upon launch of the API, Service Provider shall provide formal end user training to City users in one of two formats, as agreed to by City and Service Provider: web-based training or on-site direct delivery training.
b. Training shall consist of a general orientation to the Tablet Command user interface and a review of application and device settings. City users shall be trained to the various ways Tablet Command Support can be accessed (telephone, email, email from within the Tablet Command Application).
c. City users shall be exposed to the incident management progression from call dispatch through call conclusion. Specific training is provided in the following areas: (i) acknowledge Apple Push Notification and switch to Overview screen; (ii) review features of overview screen; (iii) review map view and layer access setting; (iv) review access to turn by turn navigation; (v) select "Manage Incident" and switch to Units View; (vi) review selection and use of Templates and Checklists; (vii) review resource management in the Units View; (viii) review detail available in Resource Tiles; (ix) review PAR Timer setting and use; (x) review Map View setting and access to agency map layers; (xi) review strategies to manage resources spatially in Map View; (xii) review the features of Real Time Sync; (xiii) peer-to-peer incident sharing; (xiv) transfer of command; (xv) transfer of command provisions for device failure and/or abandoned device; (xvi) Activity View; (xvii) review Add Notes to Incident; (xviii) review weather URL access; (xix) review export Activity Log/Map; and (xx) review End Incident.
2.23 Post Deployment Support.
Rev. 1/1712017
Service Provider shall provide ongoing post deployment support to City users and account administrators, as provided in the SLA.
City OF FAIRFIELD
TECHNOLOGY SOFTWARE-AS-A-SERVICE (Saas) AGREEMENT
Rev. 1/17/2017
City OF FAIRFIELD
TECHNOLOGY SOFTWARE-AS-A-SERVICE (SaaS) AGREEMENT
Exhibit "A-3"
Service Level Agreement
Uptime
Service Provider provides a guarantee of 99.9% uptime for its API (8.76 Hours downtime per year). However, Service Provider strives for 100% uptime for all services. Since inception, Service Provider has achieved better than 99.99% uptime. Its system is distributed across multiple data centers in multiple availability zones in order to achieve high availability. Fundamentally, even without connectivity or updates from CAD, the application will continue to function and be able to manage incident(s).
Response Time
Service Provider support will acknowledge critical customer requests within 2 hours between the hours of 8:00 am and 5:00 pm Pacific Standard Time (PST) Monday through Sunday. Service Provider will acknowledge requests received outside these hours by 10:00 am PST the following day. Service Provider will acknowledge routine support requests within 2 business days.
Support Requests
Service Provider support can be accessed in the following ways:
• Through the Tablet Command support website: support.tabletcommand.com • Support Request from within the Tablet Command Application • Directly by e-mail: [email protected]
• Telephone support: 877-998-2639
Service Provider shall monitor all interfaces 24/7/365.
Notifications
Service Provider requires that the City provide two notification methods or contacts including email and SMS numbers that can be utilized to report issues related to Tablet Command. These two methods will be used to notify the customer's agency(ies) appropriately. A minimum of one operational contact and one technical contact will be provided by the City.
Service Provider support staff shall be alerted if calls are not received from CAD at intervals custom configured by the Service Provider. When an interruption is detected it will be confirmed and an email message will be sent to City identified contacts. Service Provider will communicate any loss of connection related to the CAD interface provided that the interface provides a heartbeat. Service Provider will provide notification of loss of service within 1 hour between the hours of 8:00 am and 5:00 pm PST. Service Provider will communicate loss of connection outside these hours by 9:00 am PST the following day.
Service Provider will also monitor the interval between updates received from the interface.
Rev. 1/17/2017
City OF FAIRFIELD
TECHNOLOGY SOFTWARE-AS-A-SERVICE (SaaS) AGREEMENT
If updates are interrupted, notification will be made in accordance with the timing outlined above.
Service Provider shall notify Customer in advance of any activities that have the potential to impact service (infrastructure updates, redeployments, etc.) Services Included in Service Level Agreement:
• Guarantee 99.9% uptime for CAD Interface API
• Tablet Command Apple Push Notification Service
• Tablet Command CAD API
• Tablet Command Synchronization API (Not including Real Time Sync) • Web Portal - api.tabletcommand.com
Interface Software
Service Provider strives to build the most reliable interface software possible. Due to the fact that the interface is dependent on a number of variables within the City's infrastructure, Service Provider is unable to assume responsibility for service interruptions at the customer interface level. Service Provider operates robust monitoring and notification services to ensure that changes in the City's interfaces are detected and resolved in the most timely and efficient manner possible.
Monitoring
Service Provider is monitored by third party monitoring service Pingdom. The City can view the status of Tablet Command API at any time at: http://status.tabletcommand.com/ Not covered by Service Level Agreement:
• System wide internet outages including issues such as DNS provider failure, etc. • Internet connectivity of customer interface, or devices. • Network changes affecting Tablet Command interface.
• Scheduled downtime that the customer is notified for
• Real Time Sync is excluded
• TabletCommand.com website is excluded
• Incident notifications as these are dependent upon connectivity of the device and also Apple or Google Push Notification service.
• APN of incidents delivered to Apple. Tablet Command is not responsible for notifications
not being delivered by Apple or due to no or poor data connectivity of the customer's
device.
• Connectivity of the device to the Internet is not included • Mapping is not included as it is dependent on ESRI ArcGIS Online service.
Rev. 1/17/2017
City OF FAIRFIELD
TECHNOLOGY SOFTWARE-AS-A-SERVICE (Saas) AGREEMENT
City Identified Contacts:
Name Phone E-Mail
Operations John Sturdee 707-249-4809 [email protected] Dispatch Center (24/7) Anneliese Edington 707-428-7015 [email protected] IT Support CAD Manager Peter Perez 707-428-7541 [email protected] Chief Information Officer Ron Puccinelli 707-428-7582 [email protected] Tablet Command Notification Contacts:
Website Application Support Web Service Telephone
Tablet support.tabletcommand.com Settings> [email protected] 877-998-2639 Command App Support
SUDD0rt
Rev. 1/17/2017
City OF FAIRFIELD
TECHNOLOGY SOFTWARE-AS-A-SERVICE (SaaS) AGREEMENT
EXHIBIT "B"
PAYMENT
1. The total cost for Services rendered by Service Provider under this Agreement shall not exceed $29,250.00 for the first year of the Agreement following the Effective Date, consistent with the following:
Desaiption
Tablet Command Enterprise Pro 2 Way
Agency License Annual Subscription
Web console, ongoing support, updates
Tablet Command Enterprise Pro 2 Way
CAD Integration Annual Subscription
Ongoing maintenance, support, updates
Tablet Command Enterprise l'ro 2 Way End User license Annual Subscription
IPad
TC Mobile · iPhone/Androld
End User license Annual Subscription
i to SO users
iPhone/Android
Tablet Command End User Training
On site-per day-two sessions per day One time cost
Custom Development - Integration to Sun Ridge API
One time cost
Quantity Unit Price Discount Amount USO
1.00 2,500.00 2,500.00
1.00 6,250.00 6,250.00
20.00 675.00 13,500.00
2.00 500.00 1,000.00
3.00 2,000.00 6,000.00
1.00 6,000.00 100.00% 0.00
Subtotal {inc/uries o discount of 6,000.00) 29,250.00
TOTALUSD 29,250.00
2. The City's obligation to pay Service Provider for services under this Agreement shall commence on the date of the City's Acceptance. Service Provider shall issue invoices to annually on the anniversary of the Effective Date. City shall pay Service Provider within 30 days after receipt of Service Provider's invoice.
3. Beginning one (1) year after the Effective Date, Service Provider may, by .written notice delivered to City sixty (60) days in advance, increase the prices for those Services listed above that are provided on an annual subscription basis. Any such price increase shall not exceed 5% in any consecutive twelve (12) month period or Service Provider's then-current retail pricing.
4. City may implement changes to the services listed above at any time throughout the term of this Agreement by providing thirty (30) days written notice to Service Provider. At the time of such change requests, Service Provider will provide to City an itemized quote detailing any credits or additional costs generated by the changes. Credits will be applied to the City's account; additional costs will be invoiced to City. City agrees to pay such amounts within thirty (30) days after receipt of the invoice.
Rev. 1/17/2017
City OF FAIRFIELD
TECHNOLOGY SOFlWARE-AS-A-SERVICE (SaaS) AGREEMENT
5. NON-REIMBURSABLE EXPENSES
Service Provider shall be responsible for all costs and expenses incurred by Service Provider, personnel of Service Provider and subcontractors of Service Provider, in connection with this Agreement, including, without limitation, payment of salaries, fringe benefit contributions, payroll taxes, withholding taxes, and other taxes or levies, office overhead expenses, travel expenses, telephone and other telecommunication expenses, and document reproduction expenses.
Rev. 1/17/2017
City OF FAIRFIELD
TECHNOLOGY SOFTWARE-AS-A-SERVICE (SaaS) AGREEMENT
EXHIBIT "C"
GENERAL PROVISIONS
1) INDEPENDENT SERVICE PROVIDER. At all times during the term of this Agreement, Service Provider shall be an independent contractor and shall not be an employee of City. City shall have the right to control Service Provider only insofar as the results of Service Provider's services rendered pursuant to this Agreement; however, City shall not have the right to control the means by which Service Provider accomplishes services rendered pursuant to this Agreement.
2) LICENSES: PERMITS: ETC. Service Provider represents and warrants to City that Service Provider has all licenses, permits, qualifications, and approvals of whatsoever nature which are legally required for Service Provider to practice Service Provider's profession. Service Provider represents and warrants to City that Service Provider s_hall, at its sole cost and expense, keep in effect at all times during the term of this Agreement, any licenses, permits, and approvals which are legally required for Service Provider to practice his profession.
3) TIME. Service Provider shall devote such services pursuant to this Agreement as may be reasonably necessary for satisfactory performance of Service Provider's obligations pursuant to this Agreement.
4) SERVICE PROVIDER NOT AN AGENT. Except as City may specify in writing, Service Provider shall have no authority, express or implied, to act on behalf of City in any capacity whatsoever as an agent. Service Provider shall have no authority, express or implied, pursuant to this Agreement, to bind City to any obligation whatsoever. 5) ASSIGNMENT PROHIBITED. No party to this Agreement may assign any right or obligation pursuant to this Agreement. Any attempted or purported assignment of any right or obligation pursuant to this Agreement shall be void and of no effect. 6) PERSONNEL. Service Provider shall assign only competent personnel to perform services pursuant to this Agreement. In the event that City, in its sole discretion, at any time during the term of this Agreement, desires the removal of any person or persons assigned by Service Provider to perform services pursuant to this Agreement, Service Provider shall remove any such person immediately upon receiving notice from City of the desire of City for the removal of such person or persons. 7) STANDARD OF PERFORMANCE. Service Provider shall perform all services required pursuant to this Agreement. Services shall be performed in the manner and according to the standards observed by a competent practitioner of the profession in which Service Provider is engaged in the geographical area in which Service Provider practices his profession. All products which Service Provider delivers to City pursuant to this Agreement shall be prepared in a workmanlike manner, and conform to the standards of quality normally observed by a person practicing in Service Provider's profession. City shall be the sole judge as to whether the product of the Service Provider is satisfactory.
Rev. 1/17/2017
City OF FAIRFIELD
TECHNOLOGY SOFTWARE-AS-A-SERVICE (Saas) AGREEMENT
8) TERMINATION OF AGREEMENT. This Agreement may be terminated at any time by the City at the discretion of the City Manager, or his/her designee, upon thirty (30) days written notification to Service Provider. Service Provider is entitled to receive full payment for all services performed and all costs incurred up to and including the date of receipt of written notice to cease work on the project. Service Provider shall be entitled to no further compensation for work performed after the termination date. All completed and incomplete reports and documents of the Service Provider provided under this Agreement up to the date of receipt of written notice to cease work shall become the property of City. 9) INDEMNIFY AND HOLD HARMLESS. To the fullest extent allowed by law, Service Provider shall indemnify, defend, and hold harmless the City, its officers, agents, employees and volunteers from all claims, suits, or actions of every name, kind and description, brought forth on account of injuries to or death of any person or damage to property arising from or connected with the willful misconduct, negligent acts, serious errors or omissions, ultra-hazardous activities, activities giving rise to strict liability, or defects in design by Service Provider or any person directly or indirectly employed by or acting as agent for Service Provider in the performance of this Agreement, except where resulting from the sole negligence or willful misconduct of the City, its officers, agents, employees or volunteers. It is understood that the duty of Service Provider to indemnify and hold harmless includes the duty to defend as set forth in Section 2778 of the California Civil Code.
Acceptance of insurance certificates and endorsements required under this Agreement does not relieve Service Provider from liability under this indemnification and hold harmless clause. This indemnification and hold harmless clause shall apply whether or not such insurance policies are determined to be applicable to any such damages or claims for damages. Service Provider's responsibility for such defense and indemnity shall survive termination or completion of this agreement for the full period of time allowed by law. 10) PROHIBITED INTERESTS. No employee of the City shall have any direct financial interest in this agreement. This agreement shall be voidable at the option of the City if this provision is violated.
11) LOCAL EMPLOYMENT POLICY. The City desires wherever possible, to hire qualified local residents to work on city projects. Local resident is defined as a person who resides in Solano County. The City encourages an active affirmative action program on the part of its contractors, sub-contractors, and developers. When local projects require, subcontractors, contractors, consultants and developers will solicit proposals from qualified local firms where possible.
12) SERVICE PROVIDER NOT A PUBLIC OFFICIAL. Service Provider is not a "public official" for purposes of Government Code §§ 87200 et seq. Service Provider conducts research and arrives at his or her conclusions, advice, recommendation, or counsel independent of the control and direction of the City or any City official, other than normal contract monitoring. In addition, Service Provider possesses no authority with respect to any City decision beyond these conclusions, advice, recommendation, or counsel. 13) EMPLOYMENT DEVELOPMENT DEPARTMENT REPORTING REQUIREMENTS.
When the City executes an agreement for or makes payment to Service Provider in the amount of $600 (six hundred dollars) or more in any one calendar year, Service Provider Rev. 1/17/2017
City OF FAIRFIELD
TECHNOLOGY SOFTWARE-AS-A-SERVICE (SaaS) AGREEMENT
shall provide the following information to City to comply with Employment Development Department (EDD) reporting requirements:
a) Whether Service Provider is doing business as a sole proprietorship, partnership, limited liability partnership, corporation, limited liability corporation, nonprofit corporation or other form of organization. b) If Service Provider is doing business as a sole proprietorship, Service Provider shall provide the full name, address and social security number or federal tax identification number of the sole proprietor.
c) If Service Provider is doing business as other than a sole proprietorship, Service Provider shall provide Service Provider's federal tax identification number. 14) NOTICES. All notices shall be given in writing to the following addresses or other such addresses as the parties may designate by written notice:
To City: City of Fairfield
Attn: Ron Puccinelli
c/o IT Division
1000 Webster Street
Fairfield, California 94533
To Service Provider:
Tablet Command, Inc.
Attn: Van Riviere
President, CEO
8 Fallen Leaf Court
Lafayette, CA 94549
15) GOVERNING LAW AND VENUE. This Agreement shall be governed by the laws of the State of California and, in the event of litigation, venue will be in the County of Solano. 16) PROPRIETARY AND CONFIDENTIAL INFORMATION. Service Provider agrees that all of the information it obtains from City constitutes City's confidential property ("Confidential Information") regardless of whether such information is pre-marked as confidential or in any other manner to indicate its confidential nature. Except as expressly authorized herein, Service Provider agrees to hold in confidence and not disclose any Confidential Information. Service Provider further agrees to establish such systems and procedures as may be reasonable to maintain City's Confidential Information. Service Provider's nondisclosure obligation shall not apply to information which Service Provider can document: (a) was rightfully in its possession or known to it prior to receipt of the Confidential Information; (b) is or has become public knowledge through no fault of Service Provider; (c) is rightfully obtained by Service Provider from a third party without breach of any confidentiality obligation; or (d) is required to be disclosed pursuant to the order or requirement of a court, administrative agency, federal law, foreign state law, California state law, applicable regulatory authorities, or other governmental body.
Rev. 1/1712017
City OF FAIRFIELD
TECHNOLOGY SOFTWARE-AS-A-SERVICE (SaaS) AGREEMENT
EXHIBIT "D"
INSURANCE REQUIREMENTS
Service Provider shall procure and maintain for the duration of this Agreement insurance against claims for injuries to persons or damages to property which may arise from or in connection with the performance of the work hereunder by the Service Provider, its agents, representatives, or employees.
1) MINIMUM SCOPE AND LIMITS OF INSURANCE
a) Commercial General Liability coverage (occurrence Form CG 00 01) with minimum limits of $1,000,000 per occurrence for bodily injury, personal injury, products and completed operations, and property damage. If Commercial General Liability or other form with a general aggregate limit is used, either the general aggregate limit shall apply separately to this project/location or the general aggregate limit shall be twice the required occurrence limit.
b) Automobile Liability coverage (Form CA 00 01 with Code 1 - any auto) with minimum limits of $1,000,000 per accident for bodily injury and property damage. c) Workers' Compensation insurance as required by the State of California and Employers' Liability insurance, each in the amount of $1,000,000 per accident for bodily injury or disease.
2) INDUSTRY SPECIFIC COVERAGES
If checked below, the following insurance is also required. rvf Technology Professional Liability Insurance / Errors and Omissions Liability in L.J the minimum amount of $2,000,000 per occurrence.
□ Pollution Liability Insurance in the minimum amount of $1,000,000 per occurrence B Garage Keepers Insurance in the minimum amount of $1,000,000 per occurrence Fidelity/ Crime I Dishonesty Bond in the minimum amount of$ _____ _ □ MCS-90 Endorsement to Business Automobile insurance for transportation of hazardous materials and pollutants
□ ;uilder's Risk / Course of Construction Insurance in the minimum amount of Rev. 1/17/2017
City OF FAIRFIELD
TECHNOLOGY SOFTWARE-AS-A-SERVICE (SaaS) AGREEMENT
3) INSURANCE PROVISIONS
a) DEDUCTIBLES AND SELF-INSURED RETENTIONS. Any deductibles or self-insured retentions must be declared to and approved by the City. At the option of the City, either the insurer shall reduce or eliminate such deductibles or self-insured retentions as respects the City, its officers, officials, employees and volunteers; or the Service Provider shall procure a bond guaranteeing payment of losses and related investigations, claim administration and defense expenses. b) The general and automobile liability policies (and if applicable, technology professional liability, pollution liability, garage keepers liability and builder's risk policies) are to contain, or be endorsed to contain, the following provisions:
Rev. 1/17/2017
i) The City, its officers, officials, employees and volunteers are to be covered as insureds as respects: liability arising out of work or operations peliormed by or on behalf of the Service Provider; products and completed operations of the Service Provider; premises owned, occupied or used by the Service Provider; and automobiles owned, leased, hired or borrowed by the Service Provider. The coverage shall contain no special limitations on the scope of protection afforded to the City, its officers, officials, employees or volunteers. ii) For any claims related to this project, the Service Provider's insurance coverage shall be primary insurance as respects the City, its officers, officials, employees and volunteers. Any insurance or self-insured maintained by the City, its officers, officials, employees or volunteers shall be excess of the Service Provider's insurance and shall not contribute with it.
iii) Any failure to comply with reporting or other provisions of the policies including breaches of warranties shall not affect coverage provided to the City, its officers, officials, employees or volunteers. iv) The Service Provider's insurance shall apply separately to each insured against whom claim is made or suit is brought, except with respect to the limits of the insurer's liability.
v) Each insurance policy required by this clause shall be endorsed to state that coverage shall not be suspended, voided, canceled by either party, reduced in coverage or in limits except after thirty (30) days' prior written notice by certified mail, return receipt requested, has been given to the City.
vi) The policy limits of coverage shall be made available to the full limits of the policy. The minimum limits stated above shall not serve to reduce the Service Provider's policy limits of coverage. Therefore, the requirements for coverage and limits shall be (1) the minimum coverage and limits specified in this agreement, or (2) the broader coverage and maximum limits of coverage of any insurance policy or proceeds available to the named insured, whichever is greater.
City OF FAIRFIELD
TECHNOLOGY SOFlWARE-AS-A-SERVICE (SaaS) AGREEMENT
c) ACCEPTABILITY OF INSURER. Insurance is to be placed with insurers with a current A.M. Best's rating of no less than A:VII, unless otherwise acceptable to the City. d) VERIFICATION OF COVERAGE. Service Provider shall furnish the City with original endorsements effecting coverage required by this Exhibit D. The endorsements are to be signed by a person authorized by that insurer to bind coverage on its behalf; on forms equivalent to CG 20 10 11 85, subject to City approval; and submitted electronically through the Exigis insurance system to: [email protected]. All insurance certificates and endorsements are to be received and approved by the City before work commences. At the request of the City, Service Provider shall provide complete, certified copies of all required insurance policies, including endorsements affecting the coverage required by these specifications.
e) SUB-CONTRACTORS. Service Provider shall require all subcontractors to procure and maintain insurance policies subject to the requirements of Exhibit D. Failure of Service Provider to verify existence of sub-contractor's insurance shall not relieve Service Provider from any claim arising from sub-contractors work on behalf of Service Provider.
Rev. 1/17/2017
Revised November 2025
AMENDMENT 1
To the Technology Software-as-a-Service Agreement
Between
City of Fairfield and Tablet Command, Inc.
This Amendment No. 1 (“Amendment”), made by and entered into as of the _____ day of _____________, 2026, by and between the CITY of FAIRFIELD, a municipal corporation (hereinafter “CITY”), AND Tablet Command, Inc. (hereinafter “Tablet Command”), for the purpose of reviewing the Technology Software-as-a-Service Agreement (hereinafter “AGREEMENT”) dated July 9, 2020, between the parties. This Amendment does not take effect until signed by both parties.
The revisions to the AGREEMENT are limited to those specific below. All other provisions of the AGREEMENT remain in effect as set forth in Exhibit “A”.
The AGREEMENT is amended as follows:
1. The AGREEMENT term is extended to December 31, 2027.
2. Exhibit B-2 attached will replace Exhibit B with an updated payment schedule for the subscription.
3. The vendor agrees to use commercially reasonable efforts to comply with SOC 2 reporting requirements by December 31, 2026, as per Exhibit C.
4. The vendor agrees to obtain and maintain a City of Fairfield business license for the entire term of the agreement.
5. Notwithstanding anything to the contrary in Section 9 of Exhibit A (Exhibit “C” General Provisions) or any other provision of the Agreement, in no event shall Tablet Command’s total cumulative liability to the City, any authorized user of the services, or any other third party arising out of or relating to the Agreement, the services, or their use, whether in contract, tort (including negligence), strict liability, or otherwise, exceed One Million Dollars ($1,000,000.00) in the aggregate, which corresponds to the minimum limits required for Commercial General Liability coverage as described in Section 1(a) of Exhibit “D” (“Insurance Requirements”). Tablet Command’s obligations under the Agreement, as amended, are expressly conditioned upon the City: (a) providing prompt written notice of any claim, demand, or action; (b) granting Tablet Command exclusive control and authority over the defense and settlement of such matter; and (c) fully cooperating with Tablet Command, at its reasonable request and expense, in such defense. Notwithstanding the foregoing, Tablet Command shall have no obligation or liability with respect to any claim or allegation arising from or related to: (a) any use of the services in breach of the Agreement; (b) use of the services in combination with any equipment, software, data, or other materials not approved in writing by Tablet Command; (c) any modification or alteration of the services not expressly authorized in writing by Tablet Command; or (d) continued use of the services after receipt of written notice from Tablet Commmand to cease such use. The parties acknowledge and agree that the service fees reflect the allocation of risk and limitations of liability set forth in this Agreement, and that Tablet Command would not have
Revised November 2025
entered into this Amendment absent such limitations.
6. All other terms and conditions remain the same according to the agreement of July 9, 2020.
Except as specifically set forth herein, all terms and conditions of the AGREEMENT between the CITY and Tablet Command dated July 9, 2020, shall remain in full force and effect.
In Witness whereof, the parties through their authorized representatives, have affixed their signature.
CITY OF FAIRFIELD
a municipal corporation (CITY)
By
Name:
Title:
Tablet Command, Inc.
By
William G. Pigeon, CEO
EXHIBIT “B-2”
PAYMENT
1) The total cost for the Services rendered by Service Provider under this Agreement shall not exceed $52,131.25 for the first 14 months of the Agreement (11/1/2025 – 12/31/2026). 2) The City’s obligation to pay Service Provider for services under this Agreement shall commence on the date of the City’s Acceptance. Service Provider shall issue invoices for subsequent service terms 30 days prior to the end of the current term. City shall pay Service Provider within 30 days after receipt of the Service Provider’s invoice.
3) For the service period 1/1/2027 – 12/31/2027, Service Provider may, by written notice delivered to City sixty (60) days in advance, increase the prices for those Services listed above that are provided on an annual subscription basis. Any such price increase shall not exceed 5% in any consecutive (12) month period or Service Provider’s then-current retail pricing. Total cost for Services rendered by Service Provider for the 12 month service period 1/1/2027 – 12/31/2027 shall not exceed $46,918.13. 4) City may implement changes to the services listed below at any time through the term of this Agreement by providing thirty (30) days written notice to Service Provider. At the time of such change requests, Service Provider will provide to City an itemized quote detailing any credits or additional costs generated by the changes. Credits will be applied to the City’s account; additional cost will be invoiced to City. City agrees to pay such amounts within thirty (30) days after receipt of the invoice. 5) NON-REIMBURSABLE EXPENSES: Service Provider shall be responsible for all costs and expense incurred by Service Provider, personnel of Service Provider and subcontractors of Service Provider, in connection with this Agreement, including, without limitation, payment of salaries, fringe benefit contributions, payroll taxes, withholding of taxes, and other taxes or levies, office overhead expenses, travel expenses, telephone and other telecommunication expenses, and document reproduction expenses.
Quote
Fairfield (CA) 25/26 Renewal
Fairfield Fire Department (CA)
1200 Kentucky Street
Fairfield, CA 94533
United States
Nick Eisan
Battalion Chief
[email protected]
707-718-4996
Quote created: December 17, 2025
Quote expires: March 17, 2026
Tablet Command, Inc.
1212 Broadway Plaza
Suite 2100
Walnut Creek, CA 94596
United States
Sales Person:
Jake Pelk
[email protected]
877-998-2639
Total $52,131.25
Products & Services
DESCRIPTION QUANTITY UNIT PRICE DISCOUNT AMOUNT
CAD Interface License (2-
Way)
1 $8,000.00
/ year
$8,000.00 / year
for 1 year
CAD Interface License (2-
Way) - Prorated 2 Months
1 $1,333.00
/ year
$1,333.00 / year
for 1 year
Agency License (2-Way) 1 $2,750.00
/ year
$2,750.00 / year
for 1 year
Agency License (2-Way) -
Prorated 2 Months
1 $458.00
/ year
$458.00 / year
DESCRIPTION QUANTITY UNIT PRICE DISCOUNT AMOUNT
Incident Sharing (Pioneer
Pricing) - Suisun / Vallejo /
Benicia / Vacaville
1 $6,000.00
/ year
$6,000.00 / year
for 1 year
Incident Sharing (Pioneer
Pricing) - Prorated 2 Months
1 $1,000.00
/ year
$1,000.00 / year
for 1 year
Staffing to TC Interface
License
1 $1,000.00
/ year
$1,000.00 / year
for 1 year
Staffing to TC Interface
License - Prorated 2 Months
1 $167.00
/ year
$167.00 / year
for 1 year
TC Mobile users 1-50 2 $750.00
/ year
$1,500.00 / year
for 1 year
TC Mobile users 1-50 -
Prorated 2 Months
1 $250.00
/ year
$250.00 / year
for 1 year
Pro License (Tablet) 29 $500.00
/ year
$14,500.00 / year
for 1 year
Pro License (Tablet) -
Prorated 2 Months
29 $83.00
/ year
$2,407.00 / year
for 1 year
Manage 21 $50.00
/ year
$1,050.00 / year
for 1 year
Manage - Prorated 2
Months
21 $8.25 / year $173.25 / year
for 1 year
User Status to CAD 26 $200.00
/ year
$5,200.00 / year
for 1 year
User Status to CAD -
Prorated 2 Months
26 $33.00
/ year
$858.00 / year
for 1 year
Location to CAD 23 $150.00
/ year
$3,450.00 / year
for 1 year
Location to CAD - Prorated
2 Months
23 $25.00
/ year
$575.00 / year
for 1 year
DESCRIPTION QUANTITY UNIT PRICE DISCOUNT AMOUNT
Fire Mapper Named User 5 $250.00
/ year
$1,250.00 / year
for 1 year
Fire Mapper Named User -
Prorated 2 Months
5 $42.00
/ year
$210.00 / year
for 1 year
SUMMARY
Annual subtotal $52,131.25
Total $52,131.25
Comments
Purchase terms
This is a 14 Month Term - 11/1/25-12/31/26