Revised November 2025
AMENDMENT 1
To the Technology Software-as-a-Service Agreement
Between
City of Fairfield and Tablet Command, Inc.
This Amendment No. 1 (“Amendment”), made by and entered into as of the _____ day of _____________, 2026, by and between the CITY of FAIRFIELD, a municipal corporation (hereinafter “CITY”), AND Tablet Command, Inc. (hereinafter “Tablet Command”), for the purpose of reviewing the Technology Software-as-a-Service Agreement (hereinafter “AGREEMENT”) dated July 9, 2020, between the parties. This Amendment does not take effect until signed by both parties.
The revisions to the AGREEMENT are limited to those specific below. All other provisions of the AGREEMENT remain in effect as set forth in Exhibit “A”.
The AGREEMENT is amended as follows:
1. The AGREEMENT term is extended to December 31, 2027.
2. Exhibit B-2 attached will replace Exhibit B with an updated payment schedule for the subscription.
3. The vendor agrees to use commercially reasonable efforts to comply with SOC 2 reporting requirements by December 31, 2026, as per Exhibit C.
4. The vendor agrees to obtain and maintain a City of Fairfield business license for the entire term of the agreement.
5. Notwithstanding anything to the contrary in Section 9 of Exhibit A (Exhibit “C” General Provisions) or any other provision of the Agreement, in no event shall Tablet Command’s total cumulative liability to the City, any authorized user of the services, or any other third party arising out of or relating to the Agreement, the services, or their use, whether in contract, tort (including negligence), strict liability, or otherwise, exceed One Million Dollars ($1,000,000.00) in the aggregate, which corresponds to the minimum limits required for Commercial General Liability coverage as described in Section 1(a) of Exhibit “D” (“Insurance Requirements”). Tablet Command’s obligations under the Agreement, as amended, are expressly conditioned upon the City: (a) providing prompt written notice of any claim, demand, or action; (b) granting Tablet Command exclusive control and authority over the defense and settlement of such matter; and (c) fully cooperating with Tablet Command, at its reasonable request and expense, in such defense. Notwithstanding the foregoing, Tablet Command shall have no obligation or liability with respect to any claim or allegation arising from or related to: (a) any use of the services in breach of the Agreement; (b) use of the services in combination with any equipment, software, data, or other materials not approved in writing by Tablet Command; (c) any modification or alteration of the services not expressly authorized in writing by Tablet Command; or (d) continued use of the services after receipt of written notice from Tablet Commmand to cease such use. The parties acknowledge and agree that the service fees reflect the allocation of risk and limitations of liability set forth in this Agreement, and that Tablet Command would not have Revised November 2025
entered into this Amendment absent such limitations.
6. All other terms and conditions remain the same according to the agreement of July 9, 2020.
Except as specifically set forth herein, all terms and conditions of the AGREEMENT between the CITY and Tablet Command dated July 9, 2020, shall remain in full force and effect.
In Witness whereof, the parties through their authorized representatives, have affixed their signature.
CITY OF FAIRFIELD
a municipal corporation (CITY)
By
Name:
Title:
Tablet Command, Inc.
By
William G. Pigeon, CEO
EXHIBIT “B-2”
PAYMENT
1) The total cost for the Services rendered by Service Provider under this Agreement shall not exceed $52,131.25 for the first 14 months of the Agreement (11/1/2025 – 12/31/2026). 2) The City ’s obligat ion to pay Service Pro vider for services under this Agreement shall commence on the date of the City ’s Acceptance. Service Provider shall issue invoices for subsequent service terms 30 days prior to the end of the current term. City shall pay Service Provider within 30 days after receipt of the Service Provider’s invoice.
3) For the service period 1/1/2027 – 12/31/2027, Service Provider may, by written notice delivered to City sixty (60) days in advance, increase the prices for those Services listed above that are provided on an annual subscription basis. Any such price increase shall not exceed 5% in any consecutive (12) month period or Service Provider ’s then-current retail pricing. Total cost for Services rendered by Service Provider for the 12 month service period 1/1/2027 – 12/31/2027 shall not exceed $46,918.13. 4) City may implement changes to the services listed below at any time through the term of this Agreement by providing thir ty (30) days writ ten notice to Service Provider. At the time of such change requests, Service Provider will provide to City an itemized quote detailing any credits or additional costs generated by the changes. Credits will be applied to the City’s account; additional cost will be invoiced to City. City agrees to pay such amounts within thirty (30) days after receipt of the invoice. 5) NON-REIMBURSABLE EXPENSES : Service Provi der shall be resp onsible for all costs and expense incurred by Service Provider, per sonnel of Service Provider and subcontractors of Service Provider, in connection with this Agreement, including, without limitation, payment of salaries, fringe benefit contributions, payroll taxes, with holding of taxes , and other taxes or levies , office overhead expenses, travel expenses, telephone and other telecommun ication expenses, and document reproduction expenses.
Quote
Fairfield (CA) 25/26 Renewal
Fairfield Fire Department (CA)
1200 Kentucky Street
Fairfield, CA 94533
United States
Nick Eisan
Battalion Chief
neisan@fairfield.ca.gov
707-718-4996
Quote created: December 17, 2025
Quote expires: March 17, 2026
Tablet Command, Inc.
1212 Broadway Plaza
Suite 2100
Walnut Creek, CA 94596
United States
Sales Person:
Jake Pelk
[email protected]
877-998-2639
Total $52,131.25
Products & Services
DESCRIPTION QUANTITY UNIT PRICE DISCOUNT AMOUNT
CAD Interface License (2-
Way)
1 $8,000.00
/ year
$8,000.00 / year
for 1 year
CAD Interface License (2-
Way) - Prorated 2 Months
1 $1,333.00
/ year
$1,333.00 / year
for 1 year
Agency License (2-Way) 1 $2,750.00
/ year
$2,750.00 / year
for 1 year
Agency License (2-Way) -
Prorated 2 Months
1 $458.00
/ year
$458.00 / year
DESCRIPTION QUANTITY UNIT PRICE DISCOUNT AMOUNT
Incident Sharing (Pioneer
Pricing) - Suisun / Vallejo /
Benicia / Vacaville
1 $6,000.00
/ year
$6,000.00 / year
for 1 year
Incident Sharing (Pioneer
Pricing) - Prorated 2 Months
1 $1,000.00
/ year
$1,000.00 / year
for 1 year
Staffing to TC Interface
License
1 $1,000.00
/ year
$1,000.00 / year
for 1 year
Staffing to TC Interface
License - Prorated 2 Months
1 $167.00
/ year
$167.00 / year
for 1 year
TC Mobile users 1-50 2 $750.00
/ year
$1,500.00 / year
for 1 year
TC Mobile users 1-50 -
Prorated 2 Months
1 $250.00
/ year
$250.00 / year
for 1 year
Pro License (Tablet) 29 $500.00
/ year
$14,500.00 / year
for 1 year
Pro License (Tablet) -
Prorated 2 Months
29 $83.00
/ year
$2,407.00 / year
for 1 year
Manage 21 $50.00
/ year
$1,050.00 / year
for 1 year
Manage - Prorated 2
Months
21 $8.25 / year $173.25 / year
for 1 year
User Status to CAD 26 $200.00
/ year
$5,200.00 / year
for 1 year
User Status to CAD -
Prorated 2 Months
26 $33.00
/ year
$858.00 / year
for 1 year
Location to CAD 23 $150.00
/ year
$3,450.00 / year
for 1 year
Location to CAD - Prorated
2 Months
23 $25.00
/ year
$575.00 / year
for 1 year
DESCRIPTION QUANTITY UNIT PRICE DISCOUNT AMOUNT
Fire Mapper Named User 5 $250.00
/ year
$1,250.00 / year
for 1 year
Fire Mapper Named User -
Prorated 2 Months
5 $42.00
/ year
$210.00 / year
for 1 year
SUMMARY
Annual subtotal $52,131.25
Total $52,131.25
Comments
Purchase terms
This is a 14 Month Term - 11/1/25-12/31/26