CITY OF FONTANA
Emergency Management Strategic PlanA strategy towards continued city disaster readiness and resilience.2024 - 2027Emergency Management Strategic PlanA strategy towards continued city disaster readiness and resilience.2024 - 2027
Emergency Management
Strategic Plan
A strategy towards continued city
disaster readiness and resilience.
2024 - 2027
Emergency Management
Strategic Plan
A strategy towards continued city
disaster readiness and resilience.
2024 - 2027
TABLE OF CONTENTS
OVERVIEW 3
MISSION AND VISION 4
STRATEGIC GOALS 5
STRATEGIC OBJECTIVES 6
GOAL 1: PROMOTE COMMUNITY RESILIENCE AND ENGAGEMENT 6
GOAL 2: ENHANCE EMERGENCY PLANNING 6
GOAL3: MAXIMIZE OPERATIONAL COORDINATION AND RESPONSE 8 ALIGNMENT WITH CITY OF FONTANA 2023-2025 STRATEGIC PLAN 9 STRATEGIC PLAN MATRIX 10
GOAL 1: PROMOTE COMMUNITY RESILIENCE AND ENGAGEMENT 10
GOAL 2: ENHANCE EMERGENCY PLANNING 12
GOAL 3: MAXIMIZE OPERATIONAL COORDINATION AND RESPONSE 15 ACRONYMS AND ABBREVIATIONS 17
DEFINITIONS 17
OVERVIEW
The City of Fontana Emergency Management Strategic Plan identifies key issues, overarching goals, and strategic objectives that, when resourced and achieved, will lead to a more robust and capable emergency management program. This program aims to create a disaster-ready and resilient community by providing a strategic framework for applying resources, staff activities, funding, planning efforts, and preparedness measures. The plan ensures a purposeful and methodical approach to addressing emerging emergency management issues, applying scarce resources to continuous capability and capacity building, and informing budget and grant management.
As a living document, the Emergency Management Strategic Plan requires continuous modifications to reflect jurisdictional priorities and the evolving environment of threats, hazards, and risks. Under the City Administrative Services Office, the City of Fontana Emergency Management Program is dedicated to coordinating comprehensive preparedness, response, mitigation, and recovery efforts for emergencies and disasters beyond everyday capabilities. This collaborative program integrates efforts across multiple departments and agencies, emphasizing regular training, continuous updates to emergency plans and procedures, and active community engagement. Through this approach, the City aims to foster a culture of preparedness and resilience, empowering both city staff and community members to effectively manage and recover from disasters.
MISSION AND VISION
CITY OF FONTANA MISSION STATEMENT
We seek and embrace every opportunity to enrich the lives of those who live, work, play, and invest in the City of Fontana.
EMERGENCY MANAGEMENT PROGRAM MISSION
To cultivate community resilience to disasters through proactive all-hazard preparedness and mitigation and coordinated response and recovery efforts.
EMERGENCY MANAGEMENT PROGRAM VISION
A community united in resilience against disasters.
EMERGENCY MANAGEMENT PROGRAM VISION STRATEGY
To achieve a community united in resilience against disasters, the City of Fontana will prioritize continuous improvement in emergency preparedness by leveraging cutting-edge technologies and incorporating best practices in emergency management.
The City will enhance disaster readiness and recovery capabilities by educating and engaging the community, fostering robust intergovernmental partnerships, and ensuring staff are well-trained and equipped to respond to emergencies.
STRATEGIC GOALS
COMMUNITY RESILIENCE AND ENGAGEMENT
Foster a disaster-resilient community by educating and engaging the public, empowering community members through training, and strengthening partnerships with other agencies.
EMERGENCY PLANNING
Enhance emergency preparedness by developing and maintaining comprehensive plans, ensuring continuous improvement, and preparing for efficient recovery and continuity of operations.
OPERATIONAL COORDINATION AND RESPONSE
Maximize coordination and response capabilities by providing consistent training, improving communication, and ensuring the availability of essential resources and supplies.
For each of these three goals, the City has identified a set of Strategic Objectives and critical initiatives or tasks necessary to achieve these goals.
STRATEGIC OBJECTIVES
GOAL 1: PROMOTE COMMUNITY RESILIENCE AND ENGAGEMENT
OBJECTIVE 1.1: Promote a Disaster-Resilient Community.
Educate the public on hazard and risk reduction strategies, critical lifesaving skills, and self-sustaining disaster readiness activities. Reduce the community's vulnerability to disasters through public awareness & education campaigns.
OBJECTIVE 1.2: Foster Community Involvement and Preparedness.
Actively seek community input and feedback on emergency management plans and initiatives. Regularly update the public on emergency management issues, programs, and accomplishments through various communication channels. Increase participation in the Community Emergency Response Team (CERT) Volunteer Program.
OBJECTIVE 1.3: Train and Empower Community Members.
Train and empower individuals, businesses, faith-based organizations, and community groups through Listos and Community Emergency Response Team (CERT) training programs. Equip community members with the skills needed to effectively respond to and recover from disasters.
OBJECTIVE 1.4: Enhance Intergovernmental Relations and Partnerships.
Work cooperatively with neighboring jurisdictions and establish partnerships with public agencies to enhance regional emergency management capabilities. Pursue financial participation from state, federal, and other sources to bolster local emergency management efforts.
GOAL 2: ENHANCE EMERGENCY PLANNING
OBJECTIVE 2.1: Develop and Maintain an Integrated Preparedness Plan.
Create and maintain an Integrated Preparedness Plan (IPP) to coordinate and align training and exercises, increasing the City's capability to respond to relevant threats and hazards. Ensure continuous improvement by regularly updating the plan based on lessons learned from exercises and real-world incidents and to align with City priorities and best practices.
OBJECTIVE 2.2: Update the Emergency Operations Plan (EOP).
Update and maintain the Emergency Operations Plan (EOP) and annexes to ensure it addresses current and emerging threats and risks. This plan will outline the structure and protocols for coordinated response to emergencies.
OBJECTIVE 2.3: Update the Local Hazard Mitigation Plan (LHMP).
Ensure comprehensive hazard identification and risk assessment in the Local Hazard Mitigation Plan (LHMP). This plan will focus on reducing long-term risks to life and property from natural and man-made hazards.
OBJECTIVE 2.4: Update the Emergency Management Strategic Plan.
Regularly review and update the Emergency Management Strategic Plan to address emerging threats and changing city priorities. This plan will provide strategic direction for the development and implementation of the City’s Emergency Management Program.
OBJECTIVE 2.5: Develop the Disaster Recovery Plan.
Create a detailed Disaster Recovery Plan to guide post-disaster actions and ensure efficient recovery. This plan will outline the processes for restoring services, rebuilding infrastructure, and supporting affected individuals and communities.
OBJECTIVE 2.6: Develop a Continuity of Government (COG) and Continuity of Operations (COOP) Plan.
Ensure the continuity of government and essential services during and after a disaster through COG/COOP plans. These plans will outline procedures to maintain governmental functions and essential operations under all conditions.
OBJECTIVE 2.7: Enhance Departmental Emergency Preparedness Planning.
Collaborate with various city departments to develop and update their specific emergency plans, ensuring alignment with the overall emergency management strategy and addressing specific departmental needs.
GOAL3: MAXIMIZE OPERATIONAL COORDINATION AND RESPONSE
OBJECTIVE 3.1: Train, Exercise, and Credential Emergency Response Staff.
Administer an ongoing Integrated Preparedness Plan to ensure consistent training and exercises for City Disaster Service Workers, EOC Staff, and Emergency Management Program staff in accordance with local needs and state and national emergency responder requirements. This will enhance the skills and readiness of all personnel involved in emergency response.
OBJECTIVE 3.2: Enhance Emergency Operations Centers (EOC).
Evaluate, equip, and exercise the Primary EOC, Alternate EOC, and establish a second Alternate EOC to ensure redundancy and operational capability. Ensure staff are trained and exercised to use these facilities to a state of readiness consistent with local needs and state and national standards.
OBJECTIVE 3.3: Enhance Operational Coordination and Communication.
Improve operational coordination and communication across all departments and with external partners through the implementation of advanced communication technologies, regular inter-agency meetings, and the establishment of clear protocols for information sharing during emergencies.
ALIGNMENT WITH CITY OF FONTANA 2023-2025 STRATEGIC PLAN City Goal
Emergency Management Objectives
Improve Public Safety
Objective 1.1: Promote a Disaster-Resilient Community
Objective 1.3: Train and Empower Community Members
Objective 2.1: Integrated Preparedness Plan
Objective 2.2: Update EOP
Objective 2.3: Update LHMP
Objective 2.5: Disaster Recovery Plan
Objective 2.6: COG/COOP Plan
Objective 3.1: Staff Training
Objective 3.2: EOC Enhancement
Objective 3.3: Coordination & Communication
Operate in a Businesslike Manner
Objective 3.3: Coordination & Communication
Objective 1.2: Community Feedback
Increase Citizen Involvement
Objective 1.2: Community Feedback
Objective 1.3: Community Training
Practice Sound Fiscal Management
Objective 1.4: Partnerships & Funding
Objective 2.4: Strategic Plan Update
Concentrate on Intergovernmental Relations
Objective 1.4: Partnerships & Funding
STRATEGIC PLAN MATRIX
GOAL 1: PROMOTE COMMUNITY RESILIENCE AND ENGAGEMENT
Objective 1.1: Promote a Disaster-Resilient Community
Task 1.1.1 Update the Ready Fontana website.
Time Frame: Annually
Output or Outcome: Up-to-date preparedness information for the public EMAP Standard: 4.6
Task 1.1.2 Update and distribute the Ready Fontana guide.
Time Frame: FY 25
Output or Outcome: Enhanced public education through up-to-date print and electronic materials EMAP Standard: 4.6
Task 1.1.3 Create and run a social media campaign focusing on seasonal or emergent hazards.
Time Frame: FY 25 and ongoing
Output or Outcome: Increased public awareness
EMAP Standard: 4.6
Task 1.1.4 Conduct 2 community workshops on disaster readiness activities.
Time Frame: FY 26
Output or Outcome: Community engagement
EMAP Standard: 4.6
Objective 1.2: Foster Community Involvement and Preparedness Task 1.2.1 Establish a feedback mechanism for community input on emergency management plans.
Time Frame: FY 25
Output or Outcome: Enhanced community involvement
EMAP Standard: 4.6
Task 1.2.2 Regularly update the public on emergency management programs.
Time Frame: Annually
Output or Outcome: Increased public awareness
EMAP Standard: 4.6
Task 1.2.4 Increase CERT volunteer enrollment by 10%.
Time Frame: 2025
Output or Outcome: Increased CERT volunteer base
EMAP Standard: 4.6
Objective 1.3: Train and Empower Community Members
Task 1.3.1 Offer 3 CERT training sessions and 3 Listos training sessions in English and Spanish annually.
Time Frame: Annually
Output or Outcome: Increased community preparedness
EMAP Standard: 4.5
Task 1.3.2 Certify 50 community members through CERT and Listos programs.
Time Frame: Annually
Output or Outcome: Empowered community members
EMAP Standard: 4.5
Objective 1.4: Enhance Intergovernmental Relations and Partnerships Task 1.4.1 Secure funding from at least 1 state or federal source.
Time Frame: Annually
Output or Outcome: Increased funding for emergency management EMAP Standard: 3.3
Task 1.4.2 Participate in 1 regional emergency management exercise.
Time Frame: FY 26
Output or Outcome: Enhanced regional collaboration
EMAP Standard: 4.7
Task 1.4.3 Participate in regional emergency management committees and working groups.
Time Frame: Annually
Output or Outcome: Regular participation in regional committees EMAP Standard: 4.7
GOAL 2: ENHANCE EMERGENCY PLANNING
Objective 2.1: Develop and Maintain an Integrated Preparedness Plan Task 2.1.1 Develop the initial draft of the Integrated Preparedness Plan (IPP).
Time Frame: FY 25
Output or Outcome: Draft Integrated Preparedness Plan
EMAP Standard: 4.1
Task 2.1.2 Conduct a review and update of IPP based on feedback from exercises and updated threats and hazards.
Time Frame: FY 26
Output or Outcome: Updated Integrated Preparedness Plan EMAP Standard: 4.1
Objective 2.2: Update the Emergency Operations Plan (EOP) Task 2.2.1 Complete the review and initial update of the EOP.
Time Frame: FY 25
Output or Outcome: Updated EOP
EMAP Standard: 4.1
Task 2.2.2 Conduct training sessions on Emergency Operations Plan.
Time Frame: FY 25
Output or Outcome: Staff is trained on EOP
EMAP Standard: 4.5
Task 2.2.3 Establish and conduct an annual review and update process for the EOP.
Time Frame: FY 26, FY 27
Output or Outcome: Regularly updated EOP
EMAP Standard: 4.4
Task 2.5.3 Test the Emergency Operations Plan through an exercise.
Time Frame: FY 27
Output or Outcome: Tested and exercised EOP
EMAP Standard: 4.4
Objective 2.3: Update the Local Hazard Mitigation Plan (LHMP) Task 2.3.1 Complete the 5-year update of the LHMP.
Time Frame: FY 25
Output or Outcome: FEMA-approved LHMP
EMAP Standard: 4.1
Task 2.3.2 Conduct annual reviews of the LHMP and track mitigation actions.
Time Frame: FY 26, FY 27
Output or Outcome: Coordinated mitigation actions & updated LHMP EMAP Standard: 4.1
Objective 2.4: Update the Emergency Management Strategic Plan Task 2.4.1 Create and implement a work plan and monitor progress.
Time Frame: FY 25
Output or Outcome: Comprehensive work plan aligned with strategic goals EMAP Standard: 4.4
Task 2.4.2 Conduct annual Strategic Plan reviews and adjust objectives as needed.
Time Frame: FY 26 and ongoing
Output or Outcome: Updated Strategic Plan
EMAP Standard: 4.4
Objective 2.5: Develop the Disaster Recovery Plan
Task 2.5.1 Draft the Disaster Recovery Plan framework.
Time Frame: FY 26
Output or Outcome: Draft Disaster Recovery Plan framework EMAP Standard: 4.4
Task 2.5.2 Conduct stakeholder meetings to refine the Disaster Recovery Plan.
Time Frame: FY 26
Output or Outcome: Refined Disaster Recovery Plan
EMAP Standard: 4.4
Objective 2.6: Develop a Continuity of Government (COG) and Continuity of Operations (COOP) Plan Task 2.6.1 Develop the initial COG/COOP framework.
Time Frame: FY 26
Output or Outcome: Initial COG/COOP framework
EMAP Standard: 4.2
Task 2.6.2 Conduct continuity plan development sessions for departments.
Time Frame: FY 27
Output or Outcome: Informed Continuity Plan
EMAP Standard: 4.5
Objective 2.7: Coordinate Departmental Emergency Preparedness Planning Task 2.7.1 Collaborate with the IT department to develop a Cybersecurity Annex for the EOP.
Time Frame: FY 26
Output or Outcome: Cybersecurity Plan
EMAP Standard: 4.2
Task 2.7.2 Partner with the Community Services Department to create a Mass Care and Shelter Annex for the EOP.
Time Frame: FY 26
Output or Outcome: Mass Care and Shelter Plan
EMAP Standard: 4.2
Task 2.7.3 Work with the Finance Department to update disaster-related policies.
Time Frame: FY 26
Output or Outcome: Updated disaster Finance policies & procedures EMAP Standard: 4.2
Task 2.7.4 Coordinate with the Human Resources and Police Departments to revise and enhance active assailant response plans.
Time Frame: FY 27
Output or Outcome: Enhanced active assailant response plans EMAP Standard: 4.2
Task 2.7.4 Collaborate with the Public Works Department to develop a Disaster Debris Management Plan.
Time Frame: FY 27
Output or Outcome: Enhanced active assailant response plans EMAP Standard: 4.2
GOAL 3: MAXIMIZE OPERATIONAL COORDINATION AND RESPONSE
Objective 3.1: Train, Exercise, and Credential Emergency Response Staff Task 3.1.1 Train City staff in NIMS, SEMS, & ICS.
Time Frame: FY 26
Output or Outcome: Established ongoing training program EMAP Standard: 4.5
Task 3.1.2 Conduct quarterly training and exercise sessions for EOC staff.
Time Frame: Annually
Output or Outcome: Trained and exercised EOC staff
EMAP Standard: 4.4
Task 3.1.3 Establish or ensure relevant emergency response staff credentialing.
Time Frame: FY 27
Output or Outcome: Credentialed EOC staff and other relevant staff EMAP Standard: 4.5
Objective 3.2: Enhance Emergency Operations Centers (EOC) Task 3.2.1 Ensure Primary EOC readiness for activation.
Time Frame: FY 25
Output or Outcome: Primary EOC is ready for activation within 15 minutes EMAP Standard: 4.1
Task 3.2.2 Ensure Alternate EOC readiness for activation.
Time Frame: FY 26
Output or Outcome: Alternate EOC is ready for activation within 45 minutes EMAP Standard: 4.1
Task 3.2.3 Establish and operationalize a Second Alternate EOC and ensure readiness for activation.
Time Frame: FY 27
Output or Outcome: Second Alternate EOC is ready for activation in 1 hour EMAP Standard: 4.1
Objective 3.3: Enhance Operational Coordination and Communication Task 3.3.1 Develop and test protocols for information sharing during emergencies.
Time Frame: FY 25
Output or Outcome: Established information sharing protocols EMAP Standard: 4.3
Task 3.3.2 Conduct quarterly inter-departmental coordination meetings.
Time Frame: FY 26
Output or Outcome: Regular inter-departmental coordination EMAP Standard: 4.7
ACRONYMS AND ABBREVIATIONS
CERT - Community Emergency Response Team
COG - Continuity of Government
COOP - Continuity of Operations Plan
EOC - Emergency Operations Center
EOP - Emergency Operations Plan
EMAP - Emergency Management Accreditation Program
IPP - Integrated Preparedness Plan
LHMP - Local Hazard Mitigation Plan
NIMS - National Incident Management System
SEMS - Standardized Emergency Management System
DEFINITIONS
Community Emergency Response Team. A 20-hour federally certified emergency preparedness and response training program delivered to the public by the City. This U.S. Department of Homeland Security program delivers a combination of lecture and hands-on lifesaving skills to citizen volunteers.
Continuity of Government (COG). A plan that ensures the continued functioning of government and its essential functions during and after a disaster or emergency.
Continuity of Operations Plan (COOP). A plan that ensures the continuation of essential functions and services during and after a disaster or emergency. It includes procedures for maintaining critical operations.
Emergency Operations Center (EOC). The facility where the centralized coordination and management of emergency response activities occur. It serves as the command center for operations, communications, and coordination during emergencies.
Emergency Operations Plan (EOP). The comprehensive plan that outlines the City's approach to emergency response. It includes the structure and protocols for coordinated response activities and provides guidance for managing emergencies and disasters.
Emergency Management Accreditation Program (EMAP). An independent, voluntary accreditation program for emergency management programs. It is based on standards derived from the National Fire Protection Association (NFPA) 1600 Standard on Disaster/Emergency Management and Business Continuity Programs.
Integrated Preparedness Plan (IPP). A comprehensive framework used by emergency management agencies to coordinate and align training, exercises, and continuous improvement efforts to the most pressing threats and hazards across all aspects of emergency management.
Local Hazard Mitigation Plan (LHMP). A plan that identifies local hazards, assesses risks, and outlines strategies to reduce or eliminate long-term risks to people and property from natural and man-made hazards. It is developed in accordance with the Disaster Mitigation Act of 2000.
National Incident Management System (NIMS). A standardized approach to incident management and response established by the U.S. Department of Homeland Security. It provides a common framework for emergency management and response across all levels of government, non-governmental organizations, and the private sector.
Standardized Emergency Management System. SEMS is required by California Government Code Section 8607, a state adopted and required incident management system. SEMS is closely aligned with NIMS.
QUESTIONS AND COMMENTS:
City of Fontana
Administrative Services Office
Emergency Management Program
8353 Sierra Avenue
Fontana, CA 92335
[email protected]
(909) 350-7603
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