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Information Technology Fund
The role of Information Technology is to provide responsive, secure and effective support of the City’s network, applications and communication services by coordinating and overseeing the budgeting, planning, implementation, operation and maintenance of City- wide systems and ensure that systems development or implementation proceeds in a logical, integrated and cost-effective manner.
The Information Technology Fund is an Internal Services fund that accounts for the City's investment (both capital and people) in Information Technology. Operating departments are charged back for all of the expenses incurred in this fund based upon their utilization of such technology. Charge backs also include a charge for IT equipment replacement.
PROPOSED SERVICE LEVELS
The objective of the IT Division of the Administrative Services Department is to support and maintain the existing Information Technology infrastructures, enterprise-wide and department applications, systems and hardware. IT will continue to have as its highest priority the maintenance of existing network infrastructure, maintaining existing software solutions (of which public safety and financial applications will receive the highest priority of service), and providing desktop support for operating departments. IT will provide proactive assistance in helping departments review business processes, developing or acquiring new applications or revising existing applications and improving existing network infrastructure to support streamlined business processes. •Support and maintain the existing infrastructures, enterprise-wide and department applications, systems and hardware. •Maintain at all times the Public Safety applications and Financial Systems that have been identified as critical systems.
High priority would be given to the services and systems that support the entire organization. •Support and maintain the existing applications developed by the City. In addition, support and maintain new development on an as-needed basis.
•Support and maintain the existing 3 rd party applications. Work with City departments to integrate new applications, systems or devices.
•Support and maintain network security, virus protection and network administration to protect the City’s infrastructure. •Maintain the City’s data / voice communication systems and Internet presence. •Provide staff training and support for maximum utilization of existing software applications and hardware.
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The Information Technology Division’s on-going goals, completed initiatives and anticipated initiatives are included in the Administrative Services Department budget narrative.
Total IT internal service charges for FY 2024-2025 will be $ 2,525,706 which is $ 365,563 (or ~ 12.6%) lower than internal service charges for FY 2023-2024 of $ 2,891,269. The main reason for the decrease is that FY 2024-25 has less high cost capital projects planned than in FY 2023-24.
The following table summarizes the items that had the highest impact in the changes to the IT fund:
Key Projects listed in City Council’s Strategic Priorities initiatives for 2023 - Innovation and Sustainability Fiscal
Impact
Police Dispatch Uninterruptible Power Supply: Police Dispatch systems need to stay running 24/7, even during the time it takes for the generator to turn on in the event of a power outage. This requires a large Uninterruptible Power Supply (UPS) that protects all of the power outlets in Dispatch. The current Dispatch UPS (purchased 20+ years ago) is at end-of-support, so a replacement is required. $50,000
Surveillance Camera Servers: The City’s facilities have security cameras to deter and investigate theft and other crimes. The servers used to store and retrieve video footage from these cameras are aging (purchased in 2014 and 2016), so they need to be replaced.
$30,000
Livescan Fingerprinting System: The Police Department’s Livescan Fingerprinting System is used by the Police Department for criminal investigations, and by Human Resources as part of a the background check procedure for new employees. The current system is aging and is in need of replacement. $31,000